Automatic message notification system, method, device, equipment, medium and product

Abstract

The invention relates to the technical field of electronics, and discloses an automatic message notification system, method, device, equipment, medium and product, the system comprises a message monitor and a service notification module, the message monitor is used for monitoring service state change information in a message queue, and the service state change information comprises service type information and state change information; and the service notification module is used for generating notification information of the service state change information according to the service type information and the state change information, and sending the notification information to the user side. According to the system provided by the invention, the message monitor is used for monitoring the service state change information in the message queue, and the service notification module generates the notification information according to the service type information and the state change information contained in the service state change information and sends the notification information to the user side, so that the state notification message issuing efficiency is improved, and the user experience is improved. Manual intervention is reduced, the error rate is reduced, and the user experience is improved.

Description

Technical Field

[0001] The present invention relates to the field of electronic technology, and in particular to an automated message notification system, method, device, equipment, medium and product. Background Art

[0002] With the continuous development of mobile communication technology and terminal technology, more and more users will purchase goods or services from online platforms. After the user completes the order, the order status will be continuously updated. In order for the user to know the order status in time, the order status needs to be sent to the user through email or SMS. In the existing service notification system, the message notification after the status change usually needs to be manually triggered, which is not only inefficient but also prone to errors. Summary of the invention

[0003] In view of this, the present invention provides an automated message notification system, method, apparatus, device, medium and product to solve the problems of low efficiency and easy errors caused by the manual operation of sending status information in the related art.

[0004] In the first aspect, the present invention provides an automated message notification system, which includes: a message listener and a service notification module; the message listener is used to monitor service status change information in a message queue, the service status change information includes service type information and status change information; the service notification module is used to generate notification information of service status change information based on the service type information and status change information, and send the notification information to the user end.

[0005] The automated message notification system provided by the present invention comprises a message listener and a service notification module. The message listener is used to monitor the service status change information in the message queue. The service status change information comprises service type information and status change information. The service notification module is used to generate notification information of the service status change information according to the service type information and the status change information, and send the notification information to the user end. The system provided by the present invention comprises a message listener to monitor the service status change information in the message queue. The service notification module generates notification information according to the service type information and the status change information contained in the service status change information, and sends the notification information to the user end, thereby improving the efficiency of sending status notification messages, reducing manual intervention, reducing the error rate, and improving the user experience.

[0006] In an optional embodiment, the service notification module includes a service notification processor factory, a basic service notification processor and multiple different target service notification processors, and different target service notification processors are used to process service status change information of different service types; the service notification processor factory is used to determine the target service notification processor corresponding to the service status change information based on the service type information; the target service notification processor is used to receive the service status change information pushed by the service notification processor factory, identify the status change information in the service status change information, and send the status change information to the basic service notification processor; the basic service notification processor is used to determine the target message push template of the service status change information according to the status change information; the target service notification processor is also used to generate notification information corresponding to the service status change information according to the target message push template, and send the notification information to the user end.

[0007] The system provided by this optional implementation method pushes the service status change information to the corresponding target service notification processor based on the service type information through the service notification processor factory. The target service notification processor identifies the status change information based on the received service status change information and sends the status change information to the basic service notification processor. The basic service notification processor is pre-set with message push templates corresponding to different states of each type of service. The basic service notification processor determines the corresponding target message push template based on the status change information sent by the target service notification processor. The target service notification processor generates notification information corresponding to the service status change information based on the target message push template and sends the notification information to the user end. The service notification module of this system generates and issues notification information corresponding to the service status change information through the service notification processor factory, the basic service notification processor and multiple different target service notification processors, achieving high scalability and flexibility. In subsequent system maintenance, there is no need to frequently change the setting information of the target service notification processor. Only the message push template in the basic service notification processor needs to be adjusted, which improves the maintainability of the system.

[0008] In a second aspect, the present invention provides an automated message notification method, which is applied to the automated message notification system of the first aspect or its corresponding implementation method, the method comprising: obtaining service status change information, determining service type information and service status change information from the service status change information; determining a target message push template based on the service type information and status change information; generating notification information corresponding to the service status change information based on the message push template; and sending the notification information to a user end.

[0009] The automated message notification method provided by the present invention determines a target message push template based on the service type information and service status change information corresponding to the service status change information; generates notification information corresponding to the service status change information based on the message push template, and sends the notification information to the user end. The method provided by the present invention generates notification information based on the service type information and status change information contained in the service status change information, and sends the notification information to the user end, thereby improving the efficiency of sending status notification messages, reducing manual intervention, reducing the error rate, and improving user experience.

[0010] In an optional implementation, the step of determining a target message push template based on service type information and status change information includes: determining message push templates corresponding to multiple service states based on the service type information; and determining a target message push template among the message push templates for multiple service states based on the status change information.

[0011] In an optional implementation, the step of sending the notification information to the user terminal includes: obtaining the communication address information of the user terminal; and sending the notification information to the user terminal based on the communication address information.

[0012] In a third aspect, the present invention provides an automatic message notification device, which includes: an acquisition module, used to acquire service status change information, the service status change information determines the service type information and the service status change information; a first determination module, used to determine the target message push template based on the service type information and the status change information; a second determination module, used to generate notification information corresponding to the service status change information based on the message push template; and a sending module, used to send the notification information to the user end.

[0013] In an optional embodiment, the first determination module includes: a first determination submodule, used to determine the message push templates corresponding to multiple service states based on service type information; a second determination submodule, used to determine the target message push template among the message push templates of multiple service states based on state change information.

[0014] In a fourth aspect, the present invention provides a computer device, comprising: a memory and a processor, the memory and the processor being communicatively connected to each other, the memory storing computer instructions, and the processor executing the automatic message notification method of the first aspect or any corresponding embodiment thereof by executing the computer instructions.

[0015] In a fifth aspect, the present invention provides a computer-readable storage medium having computer instructions stored thereon, the computer instructions being used to enable a computer to execute the automated message notification method of the first aspect or any corresponding embodiment thereof.

[0016] In a sixth aspect, the present invention provides a computer program product, comprising computer instructions for causing a computer to execute the automated message notification method of the first aspect or any corresponding embodiment thereof. BRIEF DESCRIPTION OF THE DRAWINGS

[0017] In order to more clearly illustrate the specific implementation methods of the present invention or the technical solutions in the prior art, the drawings required for use in the specific implementation methods or the description of the prior art will be briefly introduced below. Obviously, the drawings described below are some implementation methods of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying creative work.

[0018] Figure 1 is a structural block diagram of an automated message notification system according to an embodiment of the present invention;

[0019] Figure 2 is a flowchart of a specific example of an automated message notification system according to an embodiment of the present invention;

[0020] Figure 3 is a flow chart of an automated message notification method according to an embodiment of the present invention;

[0021] Figure 4 is a flowchart of another automatic message notification method according to an embodiment of the present invention;

[0022] Figure 5 is a structural block diagram of an automatic message notification device according to an embodiment of the present invention;

[0023] Figure 6 It is a schematic diagram of the hardware structure of a computer device according to an embodiment of the present invention. DETAILED DESCRIPTION

[0024] In order to make the purpose, technical solution and advantages of the embodiments of the present invention clearer, the technical solution in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments are part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those skilled in the art without creative work are within the scope of protection of the present invention.

[0025] Currently, after a user places an order, the order status will be continuously updated. In order for the user to know the order status in time, the order status needs to be sent to the user via email or SMS. In the existing service notification system, the message notification after the status change usually needs to be manually triggered, which is not only inefficient but also prone to errors.

[0026] In view of this, an embodiment of the present application provides an automated message notification system to realize automated notification of service status messages. The automated message notification system provided by the present application uses a message listener to monitor the service status change information in the message queue, and the service notification module generates notification information according to the service type information and status change information contained in the service status change information, and sends the notification information to the user end, thereby improving the efficiency of sending status notification messages, reducing manual intervention, reducing the error rate, and improving the user experience.

[0027] In this embodiment, an automatic message notification system is provided. Figure 1 is a structural block diagram of an automatic message notification system according to an embodiment of the present invention. Figure 1 As shown, the system includes: a message listener 101, a service notification module 102;

[0028] The message listener is used to monitor the service status change information in the message queue, and the service status change information includes service type information and status change information. Exemplarily, a message queue (Message Queue, MQ) is a way to transfer data between different software components or systems. The message producer sends the message to the message queue, and the message consumer obtains the message from the queue and processes it. The message listener is a component for monitoring messages in a message queue. The message listener will always wait for new messages to arrive in the message queue. Once a message enters the queue, the listener can sense and trigger predefined actions to process the message. In an embodiment of the present application, the message listener is used to monitor the service status change information in the message queue.

[0029] The service notification module is used to generate notification information of service status change information based on service type information and status change information, and send the notification information to the user end. Exemplarily, in an embodiment of the present application, the service notification module dynamically calls a corresponding processing method based on the service type information and status change information, generates notification information based on the processing method, and sends the notification information to the user end.

[0030] The automated message notification system provided in the embodiment of the present application utilizes a message listener to monitor service status change information in a message queue. The service notification module generates notification information based on the service type information and status change information contained in the service status change information, and sends the notification information to the user end, thereby improving the efficiency of sending status notification messages, reducing manual intervention, reducing error rates, and improving user experience.

[0031] In some optional implementations, the service notification module includes a service notification processor factory, a basic service notification processor, and a plurality of different target service notification processors, where the different target service notification processors are used to process service status change information of different service types.

[0032] Exemplarily, a service notification processor factory is a design pattern or component form that creates and manages service notification processors in a software architecture. Its main functions include (1) creating processors: one of its core responsibilities is to dynamically generate corresponding service notification processor instances based on different requirements and configurations. For example, in a system that includes multiple notification channels (such as SMS, email, in-site messages, etc.), corresponding processor objects are created based on the specific notification channels to be used, such as creating processors for sending email notifications or processors for sending SMS notifications. (2) Management and configuration: responsible for performing necessary configuration management on the created processors, including setting some key parameters, such as the email server address, SMS gateway account password, etc., to ensure that the processor can correctly connect to the relevant services and perform notification operations as required. At the same time, the life cycle of the processor can also be managed, such as initialization, destruction, and other operations, to reasonably allocate system resources. The basic service notification processor is the core basic component of the service notification processing system. Its main functions include: (1) Message reception and parsing: It can receive notification messages from different sources. These messages may contain various information that needs to be conveyed to users or other related systems, such as notification content text, target recipient identifier (such as user account, mobile phone number, email address, etc.). After receiving the message, it will parse it and extract key elements to clarify the specific notification task details. (2) Notification channel adaptation: It can adapt to a variety of common notification channels, such as email, SMS, station mail, mobile push, etc. According to the settings in the message or the system default configuration, select the appropriate channel to send the notification. For example, if the notification requires urgency and the recipient is configured to receive SMS reminders, it will call the SMS sending related interfaces and logic to deliver the notification. (2) Format conversion and processing: According to the requirements of different channels, the notification content is converted into the corresponding format. For example, for emails, the content will be organized according to the format specifications of the email (including title, body, format layout, etc.); for text messages, the number of words and other format standards for text message sending will be controlled to ensure that the notification message can be accurately conveyed in an appropriate form on the corresponding channel. In the embodiment of the present application, the service notification processor factory is initialized when the system starts, and the mapping relationship is written to the mapping table according to the service type defined by each target service notification processor. The basic service notification processor is pre-set with message push templates for different service states of each service type, and the message push template is used to generate notification messages corresponding to the service state.

[0033] The service notification processor factory is used to determine the target service notification processor corresponding to the service state change information based on the service type information. Exemplarily, in an embodiment of the present application, the service notification processor factory determines the target service notification processor based on a mapping relationship table between the target service notification processor and the service type.

[0034] The target service notification processor is used to receive the service status change information pushed by the service notification processor factory, identify the status change information in the service status change information, and send the status change information to the basic service notification processor. Exemplarily, in an embodiment of the present application, after the message listener listens to the service status change information, it will call the service message notification interface, in which the service notification processor factory is used to determine the target service notification processor corresponding to the service status change information, and then push the listened service status change information to the corresponding target service notification processor. The target service notification processor will determine the corresponding status change information based on the received service status change information, and then send the status change information to the basic service notification processor. The status change information may include but is not limited to the identification information of the current service status, and the service type information may include but is not limited to the identification information of the service type.

[0035] The basic service notification processor is used to determine the target message push template of the service status change information according to the status change information. Exemplarily, when the basic service notification processor receives the status change information sent by the target service notification processor, it determines the corresponding target message push template.

[0036] The target service notification processor is also used to generate notification information corresponding to the service status change information according to the target message push template, and send the notification information to the user end. Exemplarily, the target service notification processor generates a notification message based on the target message push template, and sends the notification message to the user end to improve the efficiency of sending status notification messages, reduce manual intervention, reduce error rates, and improve user experience. Specifically, the push process of the corresponding notification message of the system in the embodiment of the present application can be as follows: Figure 2 As shown, service notification processors 1, 2, 3, etc. refer to multiple target service notification processors, and push messages 1, 2, 3, 4, etc. refer to message push templates corresponding to different service states. Message push methods can be understood as message push templates.

[0037] The system provided by the present invention can send timely notifications to users according to the changes of different service states, thereby improving service efficiency and user satisfaction. Through the cooperation between the service notification processor factory, the basic service notification processor and a plurality of different target service notification processors, a high degree of scalability and flexibility is achieved. The combination of the message queue listener and the message sending module ensures the automation and accuracy of the message notification.

[0038] According to an embodiment of the present invention, an embodiment of an automated message notification method is also provided. It should be noted that the steps shown in the flowchart of the accompanying drawings can be executed in a computer system such as a set of computer executable instructions, and although a logical order is shown in the flowchart, in some cases, the steps shown or described can be executed in an order different from that shown here.

[0039] In this embodiment, an automatic message notification method is provided, which can be used in the automatic message notification system of the above embodiment. Figure 3 is a flow chart of an automated message notification method according to an embodiment of the present invention. Figure 3 As shown, the process includes the following steps:

[0040] Step S301, obtaining service status change information, the service status change information determines service type information and service status change information.

[0041] Exemplarily, in an embodiment of the present application, the service notification module obtains service status change information based on the monitoring result of the message listener.

[0042] Step S302: determine a target message push template based on the service type information and the state change information.

[0043] Exemplarily, in an embodiment of the present application, a target message push template is used to generate a notification message corresponding to service status change information. The process of determining the target message push template refers to the description of the relevant content in the above embodiment and will not be repeated here.

[0044] Step S303: Generate notification information corresponding to the service status change information based on the message push template.

[0045] Exemplarily, in the embodiment of the present application, the target message push template is an information generation template. The embodiment of the present application does not limit the specific content of the target message push template, and those skilled in the art can determine it according to needs.

[0046] Step S304: Send notification information to the user terminal.

[0047] Exemplarily, in an embodiment of the present application, based on business logic processing, the user information of receiving the notification is determined, so that the notification information is sent to the user end.

[0048] The automated message notification method provided in this embodiment determines the target message push template based on the service type information and service status change information corresponding to the service status change information; generates notification information corresponding to the service status change information based on the message push template, and sends the notification information to the user end. The method provided by the present invention generates notification information based on the service type information and status change information contained in the service status change information, and sends the notification information to the user end, thereby improving the efficiency of sending status notification messages, reducing manual intervention, reducing error rates, and improving user experience.

[0049] In this embodiment, an automated message notification method is provided, which can be used in the automated message system of the above embodiment. Figure 4 is a flow chart of an automated message notification method according to an embodiment of the present invention. Figure 4 As shown, the process includes the following steps:

[0050] Step S401: Obtain service status change information, which includes service type information and service status change information. Figure 3 Step S301 of the illustrated embodiment will not be described in detail here.

[0051] Step S402: determine a target message push template based on the service type information and the state change information.

[0052] Specifically, the above step S402 includes:

[0053] Step S4021: Determine message push templates corresponding to multiple service states based on the service type information.

[0054] Exemplarily, in an embodiment of the present application, the basic service notification processor is pre-set with message push templates for different service states of each service type, and the service type information is given to the basic service notification processor. The basic service notification processor can determine the message push templates for each service state corresponding to the service type.

[0055] Step S4022: Determine a target message push template from message push templates in multiple service states based on the state change information. For example, the process of determining the target message push template is described in the above embodiment, and will not be repeated here.

[0056] Step S403: Generate notification information corresponding to the service status change information based on the message push template. Figure 3 Step S403 of the illustrated embodiment will not be described in detail here.

[0057] Step S404: Send notification information to the user terminal.

[0058] Specifically, the above step S404 includes:

[0059] Step S4041, obtaining the communication address information of the user terminal.

[0060] Exemplarily, in the embodiments of the present application, the communication address information of the user terminal may include but is not limited to a mobile phone number, an email address, etc.

[0061] Step S4042, sending notification information to the user end based on the communication address information.

[0062] Exemplarily, the notification information is sent to the user terminal corresponding to the communication address information.

[0063] In this embodiment, an automatic message notification device is also provided, which is used to implement the above embodiments and preferred implementations, and the descriptions that have been made will not be repeated. As used below, the term "module" can be a combination of software and / or hardware that implements a predetermined function. Although the device described in the following embodiments is preferably implemented in software, the implementation of hardware, or a combination of software and hardware, is also possible and conceivable.

[0064] This embodiment provides an automatic message notification device, such as Figure 5 As shown, including:

[0065] An acquisition module 501 is used to acquire service status change information, where the service status change information determines service type information and service status change information;

[0066] A first determination module 502, configured to determine a target message push template based on the service type information and the state change information;

[0067] The second determination module 503 is used to generate notification information corresponding to the service status change information based on the message push template;

[0068] The sending module 504 is used to send the notification information to the user end.

[0069] In some optional implementations, the first determining module 502 includes:

[0070] A first determination submodule, configured to determine a message push template corresponding to a plurality of service states based on the service type information;

[0071] The second determination submodule is used to determine a target message push template from message push templates of multiple service states based on the state change information.

[0072] In some optional implementations, the sending module 504 includes:

[0073] The acquisition submodule is used to obtain the communication address information of the user end;

[0074] The sending submodule is used to send notification information to the user end based on the communication address information.

[0075] The further functional description of each of the above modules and units is the same as that of the above corresponding embodiments and will not be repeated here.

[0076] The automatic message notification device in this embodiment is presented in the form of a functional unit, where the unit refers to an ASIC (Application Specific Integrated Circuit) circuit, a processor and memory that executes one or more software or fixed programs, and / or other devices that can provide the above functions.

[0077] The embodiment of the present invention also provides a computer device having the above Figure 5 The automated message notification device shown.

[0078] See also Figure 6 , Figure 6 is a schematic diagram of the structure of a computer device provided by an optional embodiment of the present invention, such as Figure 6 As shown, the computer device includes: one or more processors 10, a memory 20, and interfaces for connecting various components, including high-speed interfaces and low-speed interfaces. Various components are connected to each other using different buses for communication, and can be installed on a common mainboard or installed in other ways as needed. The processor can process instructions executed in the computer device, including instructions stored in or on the memory to display the graphical information of the GUI on an external input / output device (such as a display device coupled to the interface). In some optional embodiments, if necessary, multiple processors and / or multiple buses can be used together with multiple memories. Similarly, multiple computer devices can be connected, and each device provides some necessary operations (for example, as a server array, a group of blade servers, or a multi-processor system). Figure 6 A processor 10 is taken as an example.

[0079] The processor 10 may be a central processing unit, a network processor or a combination thereof. The processor 10 may further include a hardware chip. The hardware chip may be a dedicated integrated circuit, a programmable logic device or a combination thereof. The programmable logic device may be a complex programmable logic device, a field programmable gate array, a general purpose array logic or any combination thereof.

[0080] The memory 20 stores instructions executable by at least one processor 10, so that the at least one processor 10 executes the method shown in the above embodiment.

[0081] The memory 20 may include a program storage area and a data storage area, wherein the program storage area may store an operating system, an application required for at least one function; the data storage area may store data created according to the use of the computer device, etc. In addition, the memory 20 may include a high-speed random access memory, and may also include a non-transient memory, such as at least one disk storage device, a flash memory device, or other non-transient solid-state storage device. In some optional embodiments, the memory 20 may optionally include a memory remotely arranged relative to the processor 10, and these remote memories may be connected to the computer device via a network. Examples of the above-mentioned network include, but are not limited to, the Internet, an intranet, a local area network, a mobile communication network, and combinations thereof.

[0082] The memory 20 may include a volatile memory, such as a random access memory; the memory may also include a non-volatile memory, such as a flash memory, a hard disk or a solid state drive; the memory 20 may also include a combination of the above types of memory.

[0083] The computer device further comprises a communication interface 30 for the computer device to communicate with other devices or a communication network.

[0084] The embodiment of the present invention also provides a computer-readable storage medium. The method according to the embodiment of the present invention can be implemented in hardware, firmware, or can be implemented as a computer code that can be recorded in a storage medium, or can be implemented as a computer code that is originally stored in a remote storage medium or a non-temporary machine-readable storage medium and will be stored in a local storage medium through a network download, so that the method described herein can be stored in such software processing on a storage medium using a general-purpose computer, a dedicated processor, or programmable or dedicated hardware. Among them, the storage medium can be a magnetic disk, an optical disk, a read-only storage memory, a random access memory, a flash memory, a hard disk or a solid-state hard disk, etc.; further, the storage medium can also include a combination of the above types of memories. It can be understood that a computer, a processor, a microprocessor controller, or programmable hardware includes a storage component that can store or receive software or computer code. When the software or computer code is accessed and executed by a computer, a processor, or hardware, the method shown in the above embodiment is implemented.

[0085] A part of the present invention may be applied as a computer program product, such as a computer program instruction, which, when executed by a computer, can call or provide the method and / or technical solution according to the present invention through the operation of the computer. Those skilled in the art should understand that the existence of the computer program instruction in a computer-readable medium includes, but is not limited to, a source file, an executable file, an installation package file, etc., and accordingly, the way in which the computer program instruction is executed by the computer includes, but is not limited to: the computer directly executes the instruction, or the computer compiles the instruction and then executes the corresponding compiled program, or the computer reads and executes the instruction, or the computer reads and installs the instruction and then executes the corresponding installed program. Here, the computer-readable medium may be any available computer-readable storage medium or communication medium accessible to the computer.

[0086] Although the embodiments of the present invention have been described in conjunction with the accompanying drawings, those skilled in the art may make various modifications and variations without departing from the spirit and scope of the present invention, and such modifications and variations are all within the scope defined by the appended claims.

Claims

1. An automated message notification system, characterized in that: The system includes: a message listener and a service notification module; The message listener is used to monitor the service status change information in the message queue, and the service status change information includes service type information and status change information; The service notification module is used to generate notification information of the service status change information according to the service type information and the status change information, and send the notification information to the user end.

2. The system according to claim 1, characterized in that The service notification module includes a service notification processor factory, a basic service notification processor and a plurality of different target service notification processors, wherein the different target service notification processors are used to process service status change information of different service types; The service notification processor factory is used to determine the target service notification processor corresponding to the service status change information based on the service type information; The target service notification processor is used to receive the service status change information pushed by the service notification processor factory, identify the status change information in the service status change information, and send the status change information to the basic service notification processor; The basic service notification processor is used to determine a target message push template for the service status change information according to the status change information; The target service notification processor is further configured to generate notification information corresponding to the service status change information according to a target message push template, and send the notification information to a user terminal.

3. An automated message notification method, characterized in that: Applied to the automated message notification system according to claim 1 or 2, the method comprises: Acquire service status change information, wherein the service status change information determines service type information and service status change information; Determine a target message push template based on the service type information and the status change information; Generate notification information corresponding to the service status change information based on the message push template; The notification information is sent to the user terminal.

4. The method according to claim 3, characterized in that The step of determining a target message push template based on the service type information and the state change information includes: Determine a message push template corresponding to multiple service states based on the service type information; A target message push template is determined from the message push templates of the multiple service states based on the state change information.

5. The method according to claim 3, characterized in that: The step of sending the notification information to the user terminal includes: Get the communication address information of the user end; The notification information is sent to the user terminal based on the communication address information.

6. An automatic message notification device, characterized in that: The device comprises: An acquisition module, used to acquire service status change information, wherein the service status change information determines service type information and service status change information; A first determination module, configured to determine a target message push template based on the service type information and the state change information; A second determination module, configured to generate notification information corresponding to the service status change information based on the message push template; The sending module is used to send the notification information to the user end.

7. The device according to claim 6, characterized in that The first determining module comprises: A first determination submodule, configured to determine message push templates corresponding to a plurality of service states based on the service type information; The second determining submodule is used to determine a target message push template from the message push templates of the multiple service states based on the state change information.

8. A computer device, characterized in that: include: A memory and a processor, wherein the memory and the processor are communicatively connected to each other, the memory stores computer instructions, and the processor executes the automatic message notification method according to any one of claims 3 to 5 by executing the computer instructions.

9. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores computer instructions, and the computer instructions are used to enable a computer to execute the automatic message notification method according to any one of claims 3 to 5.

10. A computer program product, characterized in that The method comprises computer instructions for causing a computer to execute the automatic message notification method according to any one of claims 3 to 5.

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