Automatic fault reporting management method suitable for server room

Abstract

The invention discloses an automatic fault reporting management method suitable for a server room, and the method comprises the steps: building a unified management platform, and carrying out the reconstruction and development according to the needs of the platform; unified real-time monitoring is carried out through deployed services; processing and analyzing the data uniformly collected by the monitoring platform according to a preset algorithm; a plurality of fault reporting modes are set; and recording and tracing faults. Through real-time monitoring and automatic fault reporting, operation and maintenance personnel can quickly position fault points and take corresponding measures to process the fault points, and the operation and maintenance efficiency is greatly improved. The automatic fault reporting management technology reduces the number of times and frequency of manual inspection, and reduces the operation and maintenance cost. A unified management platform is provided, centralized management and information sharing of all devices and systems in the machine room are achieved, and the utilization efficiency of resources and the convenience of management are improved.

Description

Technical Field

[0001] The present invention relates to the field of information technology, and in particular to an automatic fault reporting management method suitable for a server room. Background Art

[0002] With the rapid development of information technology, the operation and maintenance of computer rooms, as the core of IT systems, has become increasingly important. A large number of key infrastructures such as servers and network equipment are deployed in computer rooms, and the stable operation of these devices is directly related to the business continuity and data security of enterprises.

[0003] Therefore, how to efficiently and accurately manage computer room equipment and promptly detect and handle faults has become an important issue in computer room operation and maintenance management.

[0004] In order to solve the challenges of traditional computer room operation and maintenance management, automatic fault reporting management technology came into being. This technology realizes real-time monitoring and automatic fault reporting of computer room equipment by integrating modules such as sensor network, data collection, data analysis and decision-making, alarm and notification, fault handling and recording. Summary of the invention

[0005] The purpose of the present invention is to provide an automatic fault reporting management method suitable for a server room to solve the operation and maintenance management problems of a traditional server room, thereby simplifying the operation and maintenance workload of the server room and reducing the maintenance cost of the room.

[0006] In order to solve the above technical problems, the present invention provides an automatic fault reporting management method applicable to a server room, comprising: Step 1: Build a unified management platform and reconstruct and develop it according to your own platform needs; Step 2: Perform unified real-time monitoring through deployed services; Step 3: Process and analyze the data collected by the monitoring platform according to the preset algorithm; Step 4: Set up multiple fault reporting methods; Step 5: Fault recording and tracing.

[0007] In one embodiment, the management platform is developed based on the x86 architecture to achieve centralized management and information sharing of all equipment and systems in the computer room; through the management platform, managers can monitor the operating status of equipment in the computer room in real time, view historical alarm records and fault handling records, and perform equipment configuration and management operations.

[0008] In one implementation, the step one further includes: deploying a server and a client required by the unified management platform in a server in a computer room.

[0009] In one embodiment, step two includes: deploying a sensor network in the server room, including temperature sensors, humidity sensors, smoke detectors, infrared detectors, and current and voltage sensors, to achieve real-time monitoring of environmental parameters and equipment status in the room; and collecting data transmitted by the sensor network in real time through a data acquisition module to ensure the accuracy and timeliness of the data.

[0010] In one embodiment, step three includes: in terms of server hardware indicators, various indicator parameters of the server are uniformly set according to the standards of the server hardware manual, and the parameters are compared with the collected data; through the data acquisition module, the collected data is sent to a unified management platform, which is conducive to analyzing the numerical values ​​according to the standard preset algorithms and thresholds, and judging whether there are abnormalities and faults in the hardware itself.

[0011] In one embodiment, the fault reporting method includes: sound and light alarm, text message, email and multiple other methods; the alarm is divided into multiple levels, and corresponding fault reporting information is released according to different levels, so that operation and maintenance personnel can judge the timeliness of solving the fault according to the fault reporting level.

[0012] In one embodiment, step five includes: through the built-in computer room topology, the operation and maintenance personnel accurately locate the specific locations of the faulty servers and equipment in the computer room, and quickly take various measures to deal with the faults; and the system uniformly records various types of fault problems, so as to conduct a unified analysis of the causes of common problems and perform subsequent upgrades to avoid similar problems in the future.

[0013] The present invention provides an automatic fault reporting management method suitable for a server room. Through real-time monitoring and automatic fault reporting, operation and maintenance personnel can quickly locate the fault point and take corresponding measures to deal with it, which greatly improves the operation and maintenance efficiency. Automatic fault reporting management technology reduces the number and frequency of manual inspections and reduces operation and maintenance costs. The data analysis and decision-making module can accurately determine the type of fault, provide scientific decision-making support for operation and maintenance personnel, and improve the accuracy of fault handling; through real-time monitoring and timely alarms, automatic fault reporting management technology can timely discover and deal with potential safety hazards and improve the overall safety of the computer room. Providing a unified management platform realizes centralized management and information sharing of all equipment and systems in the computer room, improving resource utilization efficiency and management convenience. BRIEF DESCRIPTION OF THE DRAWINGS

[0014] Figure 1 The present invention provides a flow chart of an automatic fault reporting management method applicable to a server room. DETAILED DESCRIPTION

[0015] The following is a further detailed description of an automatic fault reporting management method for a server room proposed by the present invention in combination with the accompanying drawings and specific embodiments. The advantages and features of the present invention will become clearer according to the following description. It should be noted that the accompanying drawings are all in a very simplified form and are not in precise proportions, and are only used to conveniently and clearly assist in explaining the purpose of the embodiments of the present invention.

[0016] The present invention provides an automatic fault reporting management method suitable for a server room. The specific process is as follows: Figure 1 shown.

[0017] The first step is to build a unified management platform. Currently, the common open source operation and maintenance management platforms on the market are all developed based on the x86 architecture and are reconstructed and developed in combination with their own platform needs. Therefore, the open source operation and maintenance monitoring platforms used in the method of the present invention are all developed and reconstructed in a targeted manner to provide the services of a unified management platform.

[0018] The server side (server side) and agent side (client side) required for the unified management platform are deployed on the servers in the computer room, and the required sensors are deployed in other key parts of the computer room (such as switches, routers, etc.), so as to use the unified platform to uniformly manage various devices in the computer room.

[0019] The second step is to conduct unified real-time monitoring through deployed services. The server is modularly designed, and various hardware parameters can be directly read through the system and collected on a unified platform. Temperature, humidity, smoke, current and voltage sensors are deployed in the computer room to achieve real-time monitoring of the computer room environment and other key equipment.

[0020] The third step is data analysis and decision-making. According to the preset algorithm, the data collected by the monitoring platform is processed and analyzed. In terms of server hardware indicators, various indicator parameters of the server are uniformly set according to the standards of the server hardware manual, and the parameters are compared with the collected data. Through the agent data acquisition module, the collected data is sent to the unified management platform, which is conducive to analyzing the values ​​according to the standard preset algorithms and thresholds to determine whether there are abnormalities and faults in the hardware itself. For example, by presetting network connectivity indicators, it is possible to determine whether the server is down. The server business level also sets relevant performance indicators in advance, such as by querying the CPU and memory usage to determine whether there are problems with the business deployed on the server.

[0021] The fourth step is to set up multiple fault reporting methods, through email, SMS, and basic page reporting, to remind the computer room operation and maintenance personnel of the fault status of the server and other key equipment in the computer room. Alarms are divided into multiple levels, and corresponding fault reporting information is released according to different levels, so that the operation and maintenance personnel can judge the timeliness of solving the fault according to the fault reporting level.

[0022] The fifth step is fault recording and tracing. Through the built-in computer room topology, operation and maintenance personnel can accurately locate the specific location of the faulty servers and equipment in the computer room and quickly take various measures to deal with the fault. In addition, the system will uniformly record various fault problems so that the causes of common problems can be uniformly analyzed and subsequent upgrades can be carried out to avoid similar problems in the future.

[0023] The present invention realizes technical innovation. The common x86 architecture operation and maintenance management platform on the market cannot be used directly. It needs to be reconstructed and developed on the platform and instruction set related transformations need to be performed. The unified monitoring platform used this time compiles and reconstructs according to the instruction set in its own architecture, which makes up for the lack of architecture in ecology and embodies the combination of autonomous controllable concept and ecological development technology. The operation and maintenance process is simplified and innovated. The traditional computer room operation and maintenance cannot accurately locate the location of the computer room equipment that reports a specific fault. This time, by introducing the computer room topology, the device location can be directly located, the operation and maintenance steps can be simplified, and the operation and maintenance efficiency can be improved. The dual monitoring innovation of the software and hardware platform is comprehensive, real-time, and intelligent monitoring of software and hardware resources such as servers, network equipment, operating systems, databases, and business systems. This innovation not only improves the operation and maintenance efficiency, but also enhances the stability and security of the system.

[0024] The above description is only a description of the preferred embodiments of the present invention, and is not intended to limit the scope of the present invention. Any changes or modifications made by a person skilled in the art in the field of the present invention based on the above disclosure shall fall within the scope of protection of the claims.

Claims

1. An automatic fault reporting management method applicable to a server room, characterized in that: include: Step 1: Build a unified management platform and reconstruct and develop it according to your own platform needs; Step 2: Perform unified real-time monitoring through deployed services; Step 3: Process and analyze the data collected by the monitoring platform according to the preset algorithm; Step 4: Set up multiple fault reporting methods; Step 5: Fault recording and tracing.

2. The automatic fault reporting management method applicable to a server room as claimed in claim 1, characterized in that: The management platform is developed based on the x86 architecture to achieve centralized management and information sharing of all equipment and systems in the computer room. Through the management platform, managers can monitor the operating status of equipment in the computer room in real time, view historical alarm records and fault handling records, and perform equipment configuration and management operations.

3. The automatic fault reporting management method applicable to a server room as claimed in claim 1, characterized in that: The step one also includes: deploying the server and client required by the unified management platform in the server in the computer room.

4. The automatic fault reporting management method applicable to a server room as claimed in claim 1, characterized in that: The step 2 includes: deploying a sensor network in the server room, including temperature sensors, humidity sensors, smoke detectors, infrared detectors, and current and voltage sensors, to achieve real-time monitoring of environmental parameters and equipment status in the room; and collecting data transmitted by the sensor network in real time through a data acquisition module to ensure the accuracy and timeliness of the data.

5. The automatic fault reporting management method applicable to a server room as claimed in claim 1, characterized in that: The step three includes: in terms of server hardware indicators, according to the standards of the server hardware manual, uniformly setting various indicator parameters of the server, and comparing the parameters with the collected data; through the data acquisition module, sending the collected data to a unified management platform, which is conducive to analyzing the numerical values ​​according to the standard preset algorithms and thresholds, and judging whether there are abnormalities and faults in the hardware itself.

6. The automatic fault reporting management method applicable to a server room as claimed in claim 1, characterized in that: The fault reporting methods include: sound and light alarm, text message, email and other methods; the alarm is divided into multiple levels, and corresponding fault reporting information is released according to different levels, so that the operation and maintenance personnel can judge the timeliness of solving the fault according to the fault reporting level.

7. The automatic fault reporting management method applicable to a server room as claimed in claim 1, characterized in that: The step five includes: through the built-in computer room topology, the operation and maintenance personnel accurately locate the specific location of the faulty servers and equipment in the computer room, and quickly take various measures to deal with the fault; and the system uniformly records various fault problems, so as to conduct a unified analysis of the causes of common problems and perform subsequent upgrades to avoid similar problems in the future.

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