Intelligent operation and maintenance method and system for charging and battery swap, and storage medium

Abstract

The invention relates to the technical field of new energy batteries, in particular to an intelligent operation and maintenance method and system for charging and battery replacement and a storage medium. Comprising the following steps: receiving a user work order, and analyzing a user demand according to a conveying assembly user work order; a corresponding power supply station is matched according to the user requirement of the conveying assembly; the operation state of the corresponding power supply station is checked, if the power supply station of the conveying assembly is in the working state, the remaining working duration of the same-configuration power supply station is inquired, the corresponding power supply station is screened out according to preset conditions, position information corresponding to the station is sent to a user of the user work order of the conveying assembly, and corresponding waiting duration information is sent; if the power supply station of the conveying assembly is in the occupied state, vehicle information of the occupied vehicle is inquired, and the occupied vehicle is moved out of the current power supply station; and re-checking the running state of the current power supply station. And the power utilization efficiency of the new energy vehicle can be further improved.

Description

Technical Field

[0001] The present application relates to the technical field of new energy batteries, and in particular to a charging and battery replacement intelligent operation and maintenance method, system and storage medium. Background Art

[0002] In recent years, as electric vehicle technology has become increasingly mature, it has also promoted the popularization of electric vehicles. Electric vehicles use energy storage batteries as their power source. In order to ensure that electric vehicles can travel continuously, each electric vehicle service provider needs to build an energy station that can charge and quickly replace the power batteries of electric vehicles. That is, through electric vehicle charging and swapping stations, the policy of mainly replacing batteries, supplemented by plug-in charging, centralized charging, and unified distribution is determined to replenish their electric energy. Building a charging and swapping service network based on electric vehicle charging and swapping stations is the premise and guarantee for the large-scale promotion of electric vehicles.

[0003] Taking into account the needs of various user groups, electric vehicle service providers will install energy stations and charging piles in shopping mall parking garages, highway service areas and other areas to meet the electricity needs of car owners in various areas; however, most electric vehicle owners currently find that when they need electricity, they arrive at the corresponding charging / battery swapping location and find that there are non-charging vehicles parked in the corresponding charging / battery swapping position in the corresponding charging pile / energy station, which reduces the utilization efficiency of each energy station and charging pile. Summary of the invention

[0004] In order to further improve the power efficiency of new energy vehicles, the present application provides a charging and battery replacement intelligent operation and maintenance method, system and storage medium.

[0005] In the first aspect, the present application provides a charging and swapping intelligent operation and maintenance method, which adopts the following technical solutions: A charging and battery swapping intelligent operation and maintenance method, comprising the following steps: Receive several user work orders at the same time, and analyze user needs according to the user work orders; the user work orders include user needs: user itinerary, user vehicle information; Match the corresponding power supply station according to the user's needs; feedback the number of visitors to the power supply station and the reservation status to the user; if the number of visitors to the current power supply station exceeds the threshold, push the corresponding power supply station according to the user's itinerary; Check the operating status of the corresponding power supply station, where the operating status includes idle state, working state, fault state, and occupied state; If the power supply station is in an idle state, feeding back charging permission information to the user of the user work order; If the power supply station is in working state, the remaining working time of the power supply station with the same configuration is queried, the corresponding power supply station is selected according to the preset conditions, and the location information corresponding to the station is sent to the user of the user work order, and the corresponding waiting time information is sent; If the power supply station is in an occupied state, query the vehicle information of the occupied vehicle and move the occupied vehicle out of the current power supply station; Recheck the operating status of the current power supply station.

[0006] By adopting the above technical solution: it is possible to recommend charging stations for users with different travel needs, analyze the corresponding user needs for new user work orders, and then carefully screen the existing power supply stations according to user needs. If there are illegal vehicles (such as non-charging vehicles, temporary occupation of oil vehicles, etc.) occupying the power supply station, the corresponding vehicle can be removed from the power supply station, so that the power supply station can be provided to the owners with electricity needs in time for charging, thereby improving the utilization efficiency of each energy station and charging pile; At the same time, it can also provide users with real-time feedback on the real-time number of visitors to each power supply station, allowing users to avoid going to charging stations during peak power consumption, thereby further improving users' efficient charging and battery replacement within the remaining power range.

[0007] Optionally, the querying of the vehicle information of the occupied vehicle specifically includes the following sub-steps: Acquire monitoring information of the corresponding power supply station, and acquire license plate information, owner contact information, and vehicle model information of the occupied vehicle based on the monitoring information; Perform a matching query in the service work order history information of the current power supply station based on the license plate information and the vehicle model information; If the occupied vehicle is a historical service vehicle of the current power supply station, a vehicle moving information is sent to the owner of the occupied vehicle according to the vehicle owner contact information; If the occupied vehicle is not a historical service vehicle at the current power supply station, information on illegal occupation of the power supply station will be sent to the management personnel, and the owner's contact information and vehicle model information corresponding to the occupied vehicle will be sent to the management personnel simultaneously.

[0008] By adopting the above technical solution, the identity of the vehicle occupying the power supply station can be further identified. If it is a historical service vehicle that has completed charging and has not been moved away in time, the owner can be directly contacted to move the occupied vehicle away; if it is a non-historical service vehicle, the information of illegal occupation of the power supply station is sent to the management personnel of the corresponding energy station and charging pile, so that the management personnel can clear out the vacant power supply station in time.

[0009] Optionally, the step of matching the corresponding power supply station according to the user demand includes the following sub-steps: obtaining the user itinerary, and matching the first-stage charging stations along the user itinerary; each charging station is provided with a plurality of power supply stations with different configurations; Determine whether to match the second-stage charging site according to the operating status of the power supply station in the first-stage charging site; If necessary, the access status of each power supply station at the first-phase site and the second-phase site will be synchronously sent to the user end.

[0010] By adopting the above technical solution, divergent recommendations can be made from point to surface for fully occupied charging stations. Instead of the previous single recommendation based on the location of the charging owner, the charging stations in a designated area can be used in a linked manner to minimize the situation where some charging stations are fully occupied while others are unoccupied. The power supply capacity between the charging stations can also be further balanced.

[0011] Optionally, a vehicle unloading position is provided on one side of the power supply station, and an exit is opened on one side of the vehicle unloading position; a plurality of conveying components are provided in both the power supply station and the vehicle unloading position, and the conveying components are used to move the vehicles parked in the power supply station toward the vehicle unloading position.

[0012] By adopting the above technical solution, a vehicle exit position is preset on one side of the power supply station. On the one hand, it is convenient for the fully charged vehicle to leave the power supply station, so that the subsequent vehicles can directly access the power supply station; on the other hand, the vehicle exit position can be used as a spare power supply station, thereby providing convenience for the charging vehicle to enter the charging state; Conveying components are provided in the vehicle dispatching position and the power supply position. On the one hand, it is convenient for vehicles to automatically enter the power supply position and the vehicle dispatching position, reducing the time for personnel to drive vehicles into the energy station, thereby further increasing the overall safety of the energy station; on the other hand, occupied vehicles can be moved, thereby increasing the effective utilization rate of the vehicle dispatching position and the power supply position.

[0013] Optionally, the step of moving the occupied vehicle out of the current power supply station further includes the following sub-steps: Receive vehicle moving instructions; Based on the vehicle moving instruction, the conveying component is started to close the vehicle exit position opening; Detect whether the occupied vehicle has been parked, and if so, close the conveying component and send a vehicle moving completion message.

[0014] Optionally, when the power supply station is in working state, if the remaining working time of the power supply stations with the same configuration is higher than the preset time, the intelligent operation and maintenance method further includes the following steps: Use the vehicle dispatching position as a temporary power supply position; Start the backup power supply equipment to supply power to the temporary power supply station; Send the temporary power supply station location information to the user.

[0015] By adopting the above technical solution and using the vehicle dispatching position as a backup power supply position, the charging and battery replacement efficiency of the energy station can be further improved.

[0016] Optionally, the intelligent operation and maintenance method further includes the following steps: Obtain vehicle information in the power supply station in working state; Determining whether the work order of the charging vehicle is completed based on the vehicle information; If so, the charging process of the current power supply station is terminated, and the conveying component is started to move the charged vehicle from the power supply station to the vehicle exit position on one side.

[0017] By adopting the above technical solution, vehicles that have completed charging can be moved in time, so as to facilitate the vacating of the power supply stations that have completed charging, so as to further improve the utilization efficiency of the power supply stations of the energy station.

[0018] Optionally, the intelligent operation and maintenance method further includes the following steps: After the vehicle that has completed charging is moved to the vehicle exit position, the timer starts and a charging completion report is sent to the user; If a vehicle that has completed charging stays in the vehicle dispatching position for a period of time that exceeds a threshold, an early warning report will be sent to the management personnel.

[0019] By adopting the above technical solution, the vehicles that have completed charging and are in the vehicle departure position are pre-stored, and the vehicles that have been parked for a long time and have not been driven out are handled in time to prevent the travel channel of subsequent vehicles from being blocked.

[0020] In the second aspect, the present application provides a charging and swapping intelligent operation and maintenance system, which adopts the following technical solutions: An intelligent operation and maintenance system for charging and swapping, including a cloud, a property supervision terminal, a user terminal and a charging terminal; The cloud can be used for communication connection between the property supervision terminal and the user terminal; The user accesses the cloud through the user terminal to input the user demand. The cloud generates a user work order based on the user demand and sends it to the corresponding charging terminal. When there is an abnormality in the charging terminal, the charging terminal and the cloud both send the corresponding early warning report to the property supervision terminal. The charging terminal includes a power supply station, a vehicle dispatching station, a power supply pile, a backup power supply device, a control host connected to the cloud to receive user work orders, and a conveying component.

[0021] By adopting the above technical solution, the user arrives near the corresponding charging terminal, parks the vehicle to be charged at the power supply station, and the control host starts the power supply pile to start the preset charging process for the charging vehicle; after charging is completed, the vehicle is moved from the power supply station to the vehicle exit position through the conveying component. When the owner needs to move the vehicle out of the vehicle exit position, the user terminal sends a vehicle pick-up request to the control host, and the control host opens the vehicle exit position.

[0022] In a third aspect, the computer device provided by the present application adopts the following technical solution: A computer device includes a processor, a memory, and a computer program stored in the memory and executable on the processor. When the processor executes the computer program, the above-mentioned intelligent operation and maintenance method for charging and swapping is implemented.

[0023] By adopting the above technical solution, a computer device is provided that can execute and implement the above charging and swapping intelligent operation and maintenance method.

[0024] In a fourth aspect, the computer-readable storage medium provided in the present application adopts the following technical solution: A computer-readable storage medium storing a computer program; when the computer program is executed by a processor, the above-mentioned intelligent operation and maintenance method for charging and swapping is implemented.

[0025] By adopting the above technical solution, a carrier of a computer program for the intelligent operation and maintenance method of charging and swapping is provided.

[0026] In summary, the present application includes at least the following beneficial technical effects: 1. Perform corresponding user demand analysis for new user work orders, and then carefully screen the existing power supply stations according to user needs. If there are illegal vehicles (such as non-charging vehicles, temporary occupation of fuel vehicles, etc.) occupying the power supply station, the corresponding vehicle can be removed from the power supply station, so that the power supply station can be provided to the owners who need electricity for charging in time, thereby improving the utilization efficiency of each energy station and charging pile; 2. The user arrives near the corresponding charging terminal and parks the vehicle to be charged at the power supply station. The control host starts the power supply pile to start the preset charging process for the charging vehicle. After charging is completed, the vehicle is moved from the power supply station to the vehicle exit position through the conveying component. When the owner needs to move the vehicle out of the vehicle exit position, the user sends a vehicle pick-up request to the control host, and the control host opens the vehicle exit position. BRIEF DESCRIPTION OF THE DRAWINGS

[0027] Figure 1 This is a control principle block diagram of the charging and swapping intelligent operation and maintenance system in the embodiment of the present application; Figure 2 is a plan view of a charging terminal in an embodiment of the present application; Figure 3 It is the process framework of the intelligent operation and maintenance method for charging and swapping in the embodiment of the present application.

[0028] Description of reference numerals: 1. Cloud; 2. Property supervision end; 3. User end; 4. Charging terminal; 41. Power supply station; 42. Vehicle dispatching station; 43. Power supply pile; 44. Backup power supply equipment; 46. Conveying components. DETAILED DESCRIPTION

[0029] In order to make the purpose, technical solutions and advantages of this application more clear, the following Figure 1-3 It should be understood that the specific embodiments described herein are only used to explain the present application and are not used to limit the present application.

[0030] An embodiment of the present application discloses an intelligent operation and maintenance system for charging and swapping batteries.

[0031] refer to Figure 1 and Figure 2 A charging and swapping intelligent operation and maintenance system includes a cloud end 1, a property supervision end 2, a user end 3 and a charging terminal 4; the cloud end 1 can provide simultaneous communication connection between the property supervision end 2, the user end 3 and the charging terminal 4.

[0032] Specifically, when the user accesses the cloud 1 through the user terminal 3 to output user needs, the cloud 1 can generate a user work order based on the user needs and send it to the corresponding charging terminal 4. When there is an abnormality in the charging terminal 4, the charging terminal 4 and the cloud 1 both send a corresponding early warning report to the property supervision terminal 2; the property supervision terminal 2 promptly handles the abnormal events of the charging terminal 4.

[0033] Furthermore, in the embodiment of the present application, the charging terminal 4 includes a power supply station 41, a vehicle dispatching station 42, a power supply pile 43, a backup power supply device 44, a control host connected to the cloud 1 to receive user work orders, and a conveying component 46.

[0034] The conveying component 46 is arranged in the power supply station 41 and the vehicle outgoing position 42, so as to automatically convey the vehicles on the vehicle outgoing position 42 and the power supply station 41, so as to facilitate timely adjustment of the vehicles parked in the power supply station 41 and the vehicle outgoing position 42; in the present embodiment, the vehicle outgoing position 42 and the power supply position are arranged in parallel, and an exit is arranged on the side of the vehicle outgoing position 42 away from the power supply position to facilitate the vehicle to enter and exit the vehicle outgoing position 42; further, the backup power supply equipment 44 is installed in the vehicle outgoing position 42, and the power supply pile 43 is arranged in the power supply station 41, and the control host is simultaneously connected to the power supply pile 43, the backup power supply equipment 44, and the control end of the conveying component 46.

[0035] The conveying assembly 46 includes a plurality of ball bearings rotatably connected to the ground inside the power supply station 41 and the vehicle unloading position 42, a push plate slidably arranged inside the ground of the power supply station 41 and the vehicle unloading position 42, and a driving member on one side of the push plate; the plurality of ball bearings are distributed in a rectangular shape, and the spacing between adjacent ball bearings is not less than 10 cm; the number of push plates can be set accordingly according to the actual area of ​​the power supply station 41 and the vehicle unloading position 42; the upper surface of the push plate rolls against the plurality of ball bearings, and when the driving member drives the push plate to move back and forth in a super-horizontal direction (in the width direction between the power supply station 41 and the vehicle unloading position 42), the ball bearings can be driven to rotate, thereby realizing the movement of the vehicle in the power supply station 41 and the vehicle unloading position 42.

[0036] In addition, in another embodiment, the conveying assembly 46 includes a linear conveying track and at least four tire control blocks; the tire control blocks are installed at the output end of the linear conveying track, and when the vehicle enters the power supply station 41 / vehicle exit position 42, the front tires are aligned with two of the tire control blocks, so that the linear conveying track can transport the vehicle to be charged to the designated position in the power supply station 41 and the vehicle exit position 42.

[0037] The user arrives near the corresponding charging terminal 4, parks the vehicle to be charged at the power supply station 41, and the control host starts the power supply pile 43 to start the preset charging process for the charging vehicle; after charging is completed, the vehicle is moved from the power supply station 41 to the vehicle exit position 42 through the conveying component 46. When the owner needs to move the vehicle out of the vehicle exit position 42, the user terminal 3 sends a vehicle pick-up request to the control host, and the control host opens the vehicle exit position 42.

[0038] Based on the same design concept, this embodiment also discloses an intelligent operation and maintenance method for charging and swapping.

[0039] refer to Figure 1 and Figure 3 , a charging and swapping intelligent operation and maintenance method comprises the following steps: S100: Receive a user work order and analyze user requirements according to the user work order.

[0040] Specifically, several user work orders are received at the same time, and user needs are analyzed according to the user work orders; the user work orders include user needs: user itinerary, user vehicle information; Furthermore, when the user has charging and battery replacement needs, he can access the cloud 1 through the user terminal 3 to identify the power usage of the charging terminal 4 near the user's current location. The user's needs can also be sent through the user terminal 3. The cloud 1 automatically matches the corresponding charging terminal 4 according to the user's current location information and generates a corresponding user work order, and sends the user work order to the user terminal 3, the charging terminal 4 and the property supervision terminal 2.

[0041] For example, user needs may include the user's itinerary, user vehicle information, owner contact information, user location information, etc. The user work order will recommend the power usage of at least three charging terminals 4 based on the current user location information, so that the user can choose according to his or her own situation.

[0042] S200: Matching the corresponding power supply station 41 according to user needs.

[0043] Specifically, the corresponding power supply station is matched according to user needs; the number of visitors to the power supply station and the reservation status are fed back to the user; if the number of visitors to the current power supply station exceeds the threshold, the corresponding power supply station is pushed according to the user's itinerary; For example, the charging terminals 4 that can correspond one to one can be matched first according to the user's vehicle information (such as car brand, car battery type, car type, and remaining battery power), and then the charging terminals 4 that can be used for charging and replacing can be matched according to the time required for the user to charge. The priority conditions can be the shortest waiting time, the shortest charging time, the shortest current distance between the user and the charging terminal 4, etc.

[0044] At the same time, it can also provide users with real-time feedback on the real-time number of visitors to each power supply station, allowing users to avoid going to charging stations during peak power consumption, thereby further improving users' efficient charging and battery replacement within the remaining power range.

[0045] The step of matching the corresponding power supply station 41 according to user needs includes the following sub-steps: S1 obtains the user's itinerary and matches the first-stage charging stations along the user's itinerary; each charging station is provided with a plurality of power supply stations 41 with different configurations; S2 determines whether a second-stage charging site needs to be matched based on the operating status of the power supply station 41 in the first-stage charging site; the list of second-stage sites is based on the location of the first-stage sites, and charging sites within a specified distance range are selected for recommendation; If necessary, the visit status of each power supply station 41 of the first-stage site and the second-stage site is synchronously sent to the user terminal 3; the push of the visit status of the first-stage site and the second-stage site to the user terminal 3 will also synchronously push the navigation route of the current user terminal 3 to the corresponding site; If not needed, the first-stage site will be pushed directly to the user.

[0046] By adopting the above technical solution, divergent recommendations can be made from point to surface for fully occupied charging stations. Instead of the previous single recommendation based on the location of the charging owner, the charging stations in a designated area can be used in a linked manner to minimize the situation where some charging stations are fully occupied while others are unoccupied. The power supply capacity between the charging stations can also be further balanced.

[0047] S300: Check the operating status of the corresponding power supply station 41.

[0048] It is worth noting that: in this embodiment, the operating status of the power supply station 41 includes an idle state, a working state, a fault state, and an occupied state.

[0049] If the power supply station 41 is in an idle state, the charging permission information is fed back to the user terminal 3 of the user work order; If the power supply station 41 is in working state, the remaining working time of the power supply station 41 with the same configuration is queried, the corresponding power supply station 41 is selected according to the preset conditions, and the location information corresponding to the station is sent to the user of the user work order, and the corresponding waiting time information is sent; Specifically, if the vehicle to be charged on the power supply station 41 is in a normal and undisturbed state, the following steps are performed: W1: Acquire vehicle information in the power supply station 41 in working state; W2: Determine whether the work order of the charging vehicle is completed based on the vehicle information; If yes, the charging process of the current power supply station 41 is terminated, the conveying component 46 is started, the vehicle that has completed charging is moved from the power supply station 41 to the vehicle exit position 42 on one side, and the control host sends a charging completion report to the user terminal 3; After the user arrives at the corresponding vehicle exit position 42 within the preset time, he can send a vehicle pick-up instruction to the charging terminal 4 through the user terminal 3. The control host controls the opening of the vehicle exit position 42 and starts the conveying component 46 to convey the charged vehicle out of the vehicle exit position 42; after the vehicle is taken away by the owner, the opening of the vehicle exit position 42 is closed.

[0050] If not, repeat step W2.

[0051] If the power supply station 41 is in a faulty state, the charging terminal 4 sends an abnormality report to the property supervision terminal 2; the property supervision party repairs the faulty power supply station 41, and after the repair is completed, the property supervision terminal 2 adjusts the operating status of the power supply station 41 and sends a repair completion report to the cloud 1 and the charging terminal 4.

[0052] If the power supply station 41 is in an occupied state, the vehicle information of the occupied vehicle is queried and the occupied vehicle is moved out of the current power supply station 41 .

[0053] For example, if the vehicle A is currently to be charged, the vehicle information of vehicle A is: BYD DMI (hybrid), the car battery is 18.3kWh, the remaining battery power is 20%, and the expected charging time is 25 minutes for fast charging and 4 hours for slow charging; there are 4 charging terminals 4ES1, ES2, ES3, ES4 in the vicinity of the current vehicle location; among them: ES1: 418 power supply stations, of which 3 are idle, 4 are working, and 1 is faulty; 1 of the 41 idle power supply stations can support fast charging, and 2 only support slow charging; the distance from the user's current location is 12 km; ES2: 416 power supply stations, of which 2 are occupied, 3 are in working state, and 1 is in fault state; 1 of the 41 power supply stations in the 2 occupied states can support fast charging and 1 supports slow charging; the distance from the user's current location is 4KM; ES3: There are 414 power supply stations, of which 2 are in working state and 2 are in fault state; of the 41 power supply stations in working state, the remaining charging time of one is 45 minutes and the remaining charging time of the other is 2 hours; the distance from the user's current location is 6 km; ES4: There are 418 power supply stations, of which 4 are in working state, 2 are in fault state, and 2 are in idle state; among the 41 power supply stations in working state, the remaining charging time of 2 is 50min, and the remaining charging time of the other 2 is 3h; among the 2 power supply stations in idle state, 1 can support fast charging and 1 can support slow charging; the distance from the user's current location is 2KM.

[0054] Based on the above status, after executing S100, S200 and S300, the location information of ES1, ES2 and ES4 can be sent to the user terminal 3 used by the owner of vehicle A, so that the owner of vehicle A can make a choice. If the user selects ES2 and the fast charging mode, and feeds the above information back to the cloud 1 using the user terminal 3, the cloud 1 generates a user work order as follows: User ID: Vehicle A, BYD DMI (Hybrid); The remaining battery power of vehicle A is: 20%; The estimated time to start charging is: 10 minutes later (i.e. 12:30 on October 11, 2024); The estimated continuous charging time is: 25 minutes later (i.e. 12:55 on October 11, 2024); The estimated time for power supply station 41 to resume idle status is: 13:00 on October 11, 2024; The matching power supply station 41 code is ES2003.

[0055] Then, the conveying component 46 in the power supply station 41ES2003 is started to move the occupied vehicle in the power supply station 41 out before 12:30 on October 11, 2024, and send the vehicle moving information to the owner corresponding to the occupied vehicle and the property supervision terminal 2 of the current charging terminal 4ES2.

[0056] Further explanation: When none of the charging terminals 4ES1, ES2, ES3, ES4 near the user has a power supply station 41 in an idle / occupied state, the following steps can be performed to query the power supply stations 41 of ES1, ES2, ES3, ES4 that are in working state.

[0057] When the power supply station 41 is in working state, if the remaining working time of the power supply stations 41 with the same configuration is higher than the preset time, the intelligent operation and maintenance method further includes the following steps: W3: Use the vehicle dispatching position 42 as the temporary power supply position 41; W4: Start the backup power supply device 44 to supply power to the temporary power supply station 41; W5: Send the location information of the temporary power supply station 41 to the user terminal 3.

[0058] In this embodiment, starting the conveying component 46 in the power supply station 41ES2003, moving the occupied vehicle in the power supply station 41 out before 12:30 on October 11, 2024, and sending the vehicle moving information to the owner corresponding to the occupied vehicle and the property supervision terminal 2 of the current charging terminal 4ES2 specifically includes the following steps: S310: Querying the vehicle information of the occupied vehicle specifically includes the following sub-steps: S311: Acquire monitoring information of the corresponding power supply station 41, and acquire the license plate information, owner contact information, and vehicle model information of the occupied vehicle based on the monitoring information.

[0059] Specifically, a corresponding monitoring device is installed on the power supply station 41. When a vehicle enters the power supply station 41, the vehicle's license plate and the telephone number reserved by the vehicle can be dynamically acquired and stored.

[0060] S312: performing a matching query in the service work order history information of the current power supply station 41 based on the license plate information and the vehicle model information; Specifically, when a vehicle enters the power supply station 41, it is generally driven in by the owner on his own, or driven in by the conveying component 46. If it is driven in by the owner on his own, it may be that the current vehicle is temporarily parked, or it may be because the vehicle enters with the need for charging or swapping, or it may be that the vehicle that enters with the need for charging or swapping has completed the charging or swapping action, but the owner did not leave the power supply station 41 in time. Therefore, it is necessary to match the service work order history information of the vehicle and the current power supply station 41 through the license plate information.

[0061] If the occupied vehicle is a historical service vehicle of the current power supply station 41, a vehicle moving information is sent to the owner of the occupied vehicle according to the owner's contact information; Specifically, after the charged vehicle is moved to the vehicle departure position 42, the timer starts and a charging completion report is sent to the user; if the charged vehicle stays in the vehicle departure position 42 for a period exceeding a threshold, an early warning report is sent to the management personnel.

[0062] For example, within the preset time, if the owner does not drive the vehicle that has completed charging and swapping away from the current power supply station 41, the control host (i.e., charging terminal 4) sends an overlong parking report to the property supervision terminal 2. The property supervision personnel will actively ask the occupied vehicle to leave.

[0063] If the occupied vehicle is not a historical service vehicle of the current power supply station 41, the information of illegal occupation of the power supply station 41 is sent to the management personnel, and the contact information of the owner and the vehicle model information corresponding to the occupied vehicle are simultaneously sent to the management personnel.

[0064] S320: The step of moving the occupied vehicle out of the current power supply station 41 specifically includes the following sub-steps: S321: receiving a vehicle moving instruction; S322: starting the conveying component 46 based on the vehicle moving instruction and closing the opening of the vehicle exiting position 42; S323: Detect whether the occupied vehicle has been parked. If so, close the conveying component 46 and send a vehicle moving completion message.

[0065] In addition, the occupied vehicle can be moved out from the power supply station 41 side, and then step S400 is executed.

[0066] S400: Recheck the operating status of the current power supply station 41.

[0067] The present application also provides a computer-readable storage medium storing data that can be loaded and executed by a processor to implement the above steps.

[0068] The computer-readable storage medium includes, for example, various media that can store program codes, such as a USB flash drive, a mobile hard disk, a read-only memory (ROM), a random access memory (RAM), a magnetic disk or an optical disk.

[0069] Based on the same inventive concept, an embodiment of the present application provides a computer device, including a memory and a processor, wherein the memory stores a computer program that can be loaded by the processor and execute the above method.

[0070] Those skilled in the art can clearly understand that for the convenience and simplicity of description, only the division of the above-mentioned functional modules is used as an example. In actual applications, the above-mentioned functions can be assigned to different functional modules as needed, that is, the internal structure of the device is divided into different functional modules to complete all or part of the functions described above. The specific working process of the system, device and unit described above can refer to the corresponding process in the aforementioned method embodiment, and will not be repeated here.

[0071] In the several embodiments provided in the present application, it should be understood that the disclosed systems, devices and methods can be implemented in other ways. For example, the device embodiments described above are only schematic. For example, the division of the modules or units is only a logical function division. There may be other division methods in actual implementation, such as multiple units or components can be combined or integrated into another system, or some features can be ignored or not executed. Another point is that the mutual coupling or direct coupling or communication connection shown or discussed can be an indirect coupling or communication connection through some interfaces, devices or units, which can be electrical, mechanical or other forms.

[0072] The units described as separate components may or may not be physically separated, and the components shown as units may or may not be physical units, that is, they may be located in one place or distributed on multiple network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of this embodiment.

[0073] In addition, each functional unit in each embodiment of the present application may be integrated into one processing unit, or each unit may exist physically separately, or two or more units may be integrated into one unit. The above-mentioned integrated unit may be implemented in the form of hardware or in the form of software functional units.

[0074] If the integrated unit is implemented in the form of a software functional unit and sold or used as an independent product, it can be stored in a computer-readable storage medium. Based on this understanding, the technical solution of the present application is essentially or the part that contributes to the prior art or all or part of the technical solution can be embodied in the form of a software product, and the computer software product is stored in a storage medium, including a number of instructions to enable a computer device (which can be a personal computer, server, or network device, etc.) or a processor (processor) to perform all or part of the steps of the method described in each embodiment of the present application. The aforementioned storage medium includes: various media that can store program codes, such as USB flash drives, mobile hard disks, read-only memories, random access memories, magnetic disks or optical disks.

[0075] As described above, the above embodiments are only used to introduce the technical solution of the present application in detail, but the description of the above embodiments is only used to help understand the method and core idea of ​​the present application and should not be understood as limiting the present application. Any changes or substitutions that can be easily thought of by technicians in this technical field within the technical scope disclosed in the present application should be included in the protection scope of the present application.

Claims

1. A charging and battery swapping intelligent operation and maintenance method, characterized in that: The following steps are involved: Receive several user work orders at the same time, and analyze user needs according to the user work orders; the user work orders include user needs: user itinerary, user vehicle information; Matching a corresponding power supply station (41) according to the user's needs; feeding back to the user the number of visitors and reservation status of the power supply station (41); if the number of visitors to the current power supply station (41) exceeds a threshold, pushing a corresponding power supply station according to the user's itinerary; Checking the operating state of the corresponding power supply station (41), wherein the operating state includes an idle state, a working state, a fault state, and an occupied state; If the power supply station (41) is in an idle state, feeding back charging permission information to the user of the user work order; If the power supply station (41) is in working state, the remaining working time of the power supply station (41) with the same configuration is queried, the corresponding power supply station (41) is selected according to the preset conditions, and the location information corresponding to the station is sent to the user of the user work order, and the corresponding waiting time information is sent; If the power supply station (41) is in an occupied state, querying the vehicle information of the occupied vehicle and moving the occupied vehicle out of the current power supply station (41); Recheck the operating status of the current power supply station (41).

2. The intelligent operation and maintenance method for charging and swapping according to claim 1, characterized in that: The querying of the vehicle information of the occupied vehicle specifically includes the following sub-steps: Acquiring monitoring information of a corresponding power supply station (41), and acquiring license plate information, owner contact information, and vehicle model information of an occupied vehicle based on the monitoring information; Performing a matching query in the service work order history information of the current power supply station (41) based on the license plate information and the vehicle model information; If the occupied vehicle is a historical service vehicle of the current power supply station (41), then sending vehicle moving information to the owner of the occupied vehicle according to the owner contact information; If the occupied vehicle is not a historical service vehicle of the current power supply station (41), information on illegal occupation of the power supply station (41) is sent to the management personnel, and the owner's contact information and vehicle model information corresponding to the occupied vehicle are simultaneously sent to the management personnel.

3. The intelligent operation and maintenance method for charging and swapping according to claim 2, characterized in that: The step of matching the corresponding power supply station (41) according to the user's needs comprises the following sub-steps: Obtaining a user itinerary, and matching a first-stage charging station along the route according to the user itinerary; each charging station is provided with a plurality of power supply stations (41) with different configurations; Determining whether a second-stage charging site needs to be matched based on the operating status of the power supply station (41) in the first-stage charging site; If necessary, the access status of each power supply station (41) at the first-phase site and the second-phase site is synchronously sent to the user end.

4. The intelligent operation and maintenance method for charging and swapping according to claim 3 is characterized in that: A vehicle exit position (42) is provided on one side of the power supply station (41), and an exit is provided on one side of the vehicle exit position (42); a plurality of conveying components (46) are provided in both the power supply station (41) and the vehicle exit position (42), and the conveying components (46) are used to move the vehicle parked in the power supply station (41) toward the vehicle exit position (42); the step of moving the occupied vehicle out of the current power supply station (41) specifically includes the following sub-steps: Receive vehicle moving instructions; Based on the vehicle moving instruction, the conveying component (46) is started to close the opening of the vehicle exit position (42); Detect whether the occupied vehicle has been parked, and if so, close the conveying component (46) and send a vehicle moving completion message.

5. The intelligent operation and maintenance method for charging and swapping according to claim 3 is characterized in that: When the power supply station (41) is in working state, if the remaining working time of the power supply stations (41) with the same configuration is higher than the preset time, the intelligent operation and maintenance method further comprises the following steps: Use the vehicle dispatching position (42) as a temporary power supply position (41); Starting the backup power supply device (44) to supply power to the temporary power supply station (41); The location information of the temporary power supply station (41) is sent to the user.

6. The intelligent operation and maintenance method for charging and swapping according to claim 3 is characterized in that: The intelligent operation and maintenance method further comprises the following steps: Acquiring vehicle information in a power supply station (41) in a working state; Determining whether the work order of the charging vehicle is completed based on the vehicle information; If so, the charging process of the current power supply station (41) is terminated, and the conveying component (46) is started to move the charged vehicle from the power supply station (41) to the vehicle exit position (42) on one side.

7. The intelligent operation and maintenance method for charging and swapping according to claim 6, characterized in that: The intelligent operation and maintenance method further comprises the following steps: After the vehicle that has completed charging is moved to the vehicle exit position (42), the timer starts and a charging completion report is sent to the user; If the length of time that a vehicle that has completed charging stays in the vehicle exiting position (42) exceeds a threshold, an early warning report is sent to the management personnel.

8. An intelligent operation and maintenance system for charging and swapping, characterized in that: It includes a cloud (1), a property monitoring terminal (2), a user terminal (3) and a charging terminal (4); The cloud (1) can be used for communication connection between the property supervision terminal (2) and the user terminal (3); The user accesses the cloud (1) through the user terminal (3) to input the user demand, and the cloud (1) generates a user work order according to the user demand and sends it to the corresponding charging terminal (4). When the charging terminal (4) has an abnormality, the charging terminal (4) and the cloud (1) both send a corresponding early warning report to the property supervision terminal (2); The charging terminal (4) comprises a power supply station (41), a vehicle dispatching station (42), a power supply post (43), a backup power supply device (44), a control host connected to the cloud (1) to receive user work orders, and a conveying component (46).

9. A computer device, characterized in that It includes a processor, a memory, and a computer program stored in the memory and executable on the processor. When the processor executes the computer program, it implements the intelligent operation and maintenance method for charging and swapping as described in any one of claims 1 to 8.

10. A computer-readable storage medium, characterized in that The computer storage medium stores a computer program; when the computer program is executed by the processor, the charging and swapping intelligent operation and maintenance method as described in any one of claims 1 to 8 is implemented.

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