Cross-border e-commerce supply chain collaborative management platform

By designing a collaborative management platform for cross-border e-commerce supply chains, the automatic translation and auxiliary communication functions are used to solve communication problems caused by language and cultural differences in cross-border e-commerce platforms. Through advance customs reports and pre-order storage of hot-selling items, transportation time is reduced and the platform's sales efficiency and customer satisfaction are improved.

CN119990647AInactive Publication Date: 2025-05-13QUANZHOU INST OF INFORMATION ENG
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Patent Information

Application Number
CN202510087974.6
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2025-01-21
Publication Date
2025-05-13
Estimated Expiration
Not applicable · inactive patent

AI Technical Summary

Technical Problem

The existing cross-border e-commerce collaborative management platform has poor communication with overseas suppliers due to language and cultural differences during data exchange, and the transportation time is long due to different customs procedures, which affects platform sales.

Method used

A cross-border e-commerce supply chain collaborative management platform was designed, including the data exchange center management module, the supply chain classification integration module and the planning and plan management module. The platform reduces transportation time by automatically translating supplier information, assisting communication, advance customs reports and pre-ordering storage of hot items.

Benefits of technology

It effectively solves the problems of communication misunderstandings and transportation delays, and improves the sales efficiency and customer satisfaction of cross-border e-commerce platforms.

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Abstract

The invention relates to the technical field of e-commerce collaboration, and discloses a cross-border e-commerce supply chain collaboration management platform, which comprises a data exchange center management module, a supply chain classification integration module and a plan scheme management module. According to the cross-border e-commerce supply chain collaborative management platform, the data exchange center management module is arranged, suppliers input article information, the data exchange center management module directly performs auditing, the information is filtered and then translated into languages, good information input is provided for consumers, and important information of the suppliers is extracted and displayed by using a big data model; corresponding data auxiliary communication of supplier products is provided, corresponding picture information of the products is provided through a sensitive vocabulary detection function, platform personnel are applied to assist the two, the data communication center management module can translate supplier information of different languages, the platform helps intervene in auxiliary communication, misunderstanding is avoided, and the user experience is improved. Through setting a plan scheme management module, after a product order is confirmed, an overseas supplier delivers goods.
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Description

Technical Field

[0001] The present invention relates to the field of e-commerce collaborative technology, and in particular to a cross-border e-commerce supply chain collaborative management platform. Background Art

[0002] ‌E-commerce collaboration‌ refers to a business model that integrates multiple organizations, individuals and systems through the Internet and related technologies to jointly complete e-commerce activities. It makes full use of the efficiency and convenience of the Internet, enabling all parties to share resources, information and business collaboration, thereby achieving more efficient business operations and better business benefits. With the continuous development and growth of e-commerce, cross-border e-commerce services are becoming more and more numerous, among which collaborative services are particularly important, such as a cross-border e-commerce supply chain collaborative management platform.

[0003] At present, the cross-border e-commerce collaborative management platform on the market mainly aims at improving the transportation speed. The existing cross-border e-commerce collaborative management platform is generally composed of a data exchange platform, a supply chain server, a planning platform and an express management platform. The data exchange platform receives information from various supply chains, analyzes and processes it through the supply chain server, classifies the supply chain, and then quickly formulates a plan through the planning platform, and sends the express through the express management platform. Although the existing cross-border e-commerce collaborative management platform can send the express to the consumer, there are language and cultural differences when consumers communicate with overseas suppliers during data exchange. Misunderstandings and poor communication are prone to occur in consumer communication, which affects platform sales. When express delivery is carried out, overseas transportation distances are long and customs procedures are different, which can easily lead to longer transportation of goods and longer waiting for consumers. Therefore, a cross-border e-commerce supply chain collaborative management platform that can translate supplier information in different languages ​​and help intervene in auxiliary communication to avoid misunderstandings is proposed, and customs is notified in advance to report item information, pre-order storage of hot-selling items, and reduce transportation time is proposed. Summary of the invention

[0004] 1. Technical issues to be resolved In view of the deficiencies in the prior art, the present invention provides a cross-border e-commerce supply chain collaborative management platform, which has the advantages of being able to translate supplier information in different languages. The platform helps intervene in auxiliary communication to avoid misunderstandings, and notifies the customs in advance to report item information, pre-orders storage of hot-selling items, and reduces transportation time. It solves the problem that when consumers communicate with overseas suppliers during data exchange, there are language and cultural differences, and misunderstandings and poor communication are prone to occur during consumer communication, which affects platform sales. When express delivery is carried out, the overseas transportation distance is long and the customs procedures are different, which easily leads to long transportation of goods and long waiting times for consumers.

[0005] (II) Technical solution In order to achieve the above-mentioned purpose of being able to translate supplier information in different languages, the platform helps intervene in auxiliary communication to avoid misunderstandings, and informs the customs in advance to report item information, pre-order the storage of hot-selling items, and reduce transportation time, the present invention provides the following technical solutions: a cross-border e-commerce supply chain collaborative management platform, including a data exchange center management module, a supply chain classification integration module and a plan management module; The data exchange center management module is used for supplier information integration and consumer needs integration management, and improves the information exchange system between consumers and suppliers; The supply chain classification integration module is used to classify supply chains by region, facilitating supply chain path planning; The plan management module is used to formulate product transportation time plans and to allocate work to various transportation time periods.

[0006] Preferably, a supplier information display unit is provided inside the data exchange center management module, and the supplier information display unit is used to review supplier product information and display product-related information, so that the authenticity of supplier information is guaranteed to a certain extent to prevent customers from being deceived.

[0007] Preferably, the data exchange center management module is internally provided with an automatic translation unit, an information communication auxiliary unit and an order locking unit. By providing the automatic translation unit, languages ​​of different countries can be converted, so that suppliers and consumers can reduce communication barriers, which is beneficial to product sales.

[0008] Preferably, the supply chain classification and integration module is internally provided with a supply chain classification unit and a same-region integration unit. By providing the supply chain classification unit and the same-region integration unit, suppliers can be classified by region and unified transportation can be carried out according to the region.

[0009] Preferably, the supply chain classification integration module is internally provided with a big data sales analysis unit, a customs goods integration unit, an advance purchase storage unit and an goods express delivery unit. By providing the big data sales analysis unit, hot-selling products can be analyzed, and purchased and stored through the advance purchase storage unit to facilitate subsequent sales.

[0010] Preferably, the plan management module is internally provided with a shipping time control unit and an arrival time prediction unit. By setting up the shipping time control unit, the supplier can be reminded to ship at the specified time to reduce transportation time. By setting up the arrival time prediction unit, the item information can be reported to facilitate customs inspection.

[0011] Preferably, the plan management module is internally provided with an address classification unit, a plan control unit and an article after-sales service unit. By providing the address classification unit, articles can be classified by address and transported in a unified manner.

[0012] Preferably, the supplier information display unit is internally provided with a picture entry function and an exchange rate calculation function. By providing the picture entry function, a large amount of information about the item can be sent to the consumer, so that the consumer can observe the product easily.

[0013] Preferably, the information communication auxiliary unit is internally provided with a sensitive word detection function and a platform application for manual assisted communication. By setting up the platform application for manual assisted communication, a platform manual translator can be applied for assisted communication, which is convenient for product promotion and customer user experience.

[0014] Preferably, the control unit of the solution is internally provided with a dedicated aircraft and a customs temporary warehouse. By providing a dedicated aircraft, urgent items can be directly and quickly delivered to the customer's city, which is conducive to shortening the delivery process and ensuring the delivery efficiency of the platform.

[0015] (III) Beneficial effects Compared with the prior art, the present invention provides a cross-border e-commerce supply chain collaborative management platform, which has the following beneficial effects: 1. The cross-border e-commerce supply chain collaborative management platform sets up a data exchange center management module. Suppliers enter item information, and the data exchange center management module directly reviews it, filters the information and translates it into different languages ​​to provide consumers with good information input. It uses big data models to extract and display important information about suppliers, provides corresponding data on suppliers' products to assist in communication, and provides corresponding image information of products through sensitive word detection functions. Platform personnel are requested to assist in both. The data exchange center management module can translate supplier information in different languages, and the platform helps intervene to assist in communication and avoid misunderstandings.

[0016] 2. The cross-border e-commerce supply chain collaborative management platform sets up a plan management module. After the product order is confirmed, the overseas supplier will ship the goods, and the item information will be reported to the customs in advance. Then, through the time control unit, a special aircraft or land transportation will be selected according to the urgency of the items. The big data sales analysis unit will analyze a large number of orders, record the hot-selling products, and purchase them in advance through the customs warehouse for storage. For example, if hot-selling products are purchased, the products will be shipped directly from the customs warehouse to shorten the delivery process. The plan management module can notify the customs in advance to report the item information, pre-order the storage of hot-selling items, and reduce the transportation time. BRIEF DESCRIPTION OF THE DRAWINGS

[0017] Figure 1 This is a module connection diagram of the cross-border e-commerce supply chain collaborative management platform of the present invention; Figure 2 It is a connection diagram of the data exchange center management module of the present invention; Figure 3 It is a connection diagram of the supply chain classification integration module of the present invention; Figure 4 This is a connection diagram of the plan management module of the present invention.

[0018] In the figure: 1. Data exchange center management module; 101. Supplier information display unit; 1011. Image entry function; 1012. Exchange rate calculation function; 102. Automatic translation unit; 103. Information communication auxiliary unit; 1031. Sensitive word detection function; 1032. Platform application manual assisted communication; 104. Order locking unit; 2. Supply chain classification integration module; 201. Supply chain classification unit; 202. Same region integration unit; 203. Big data sales analysis unit; 204. Customs goods integration unit; 205. Advance purchase storage unit; 206. Goods express delivery unit; 3. Plan management module; 301. Shipping time control unit; 302. Arrival time prediction unit; 303. Address classification unit; 304. Plan control unit; 3041. Special aircraft; 3042. Customs temporary warehouse; 305. Goods after-sales service unit. DETAILED DESCRIPTION

[0019] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0020] See also Figure 1-4 , a cross-border e-commerce supply chain collaborative management platform, including a data exchange center management module 1, a supply chain classification integration module 2 and a plan management module 3; The data exchange center management module 1 is used for supplier information integration and consumer demand integration management, and improves the information exchange system between consumers and suppliers; Supply chain classification integration module 2 is used for regional classification of supply chains to facilitate supply chain path planning; The plan management module 3 is used to formulate the product transportation time plan and to allocate work to each transportation time period.

[0021] In the case implementation, a supplier information display unit 101 is set inside the data exchange center management module 1. The supplier information display unit 101 is used to review the supplier's product information and display product-related information, so that the authenticity of the supplier's information is guaranteed to a certain extent, avoiding customers from being deceived, and prohibiting items from being reviewed by laws and regulations to avoid the transportation and carrying of prohibited items.

[0022] In the case implementation, the data exchange center management module 1 is internally provided with an automatic translation unit 102, an information communication auxiliary unit 103 and an order locking unit 104. By providing the information communication auxiliary unit 103, direct communication between suppliers and consumers is made more convenient, and important information is extracted through big data for consumers to identify.

[0023] In the case implementation, the supply chain classification integration module 2 is internally provided with a supply chain classification unit 201 and a same-region integration unit 202. By providing the same-region integration unit 202, the supply list can be integrated to form a regional classification.

[0024] In the case implementation, the supply chain classification integration module 2 is internally provided with a big data sales analysis unit 203, a customs goods integration unit 204, an advance purchase storage unit 205 and an goods express delivery unit 206. By providing the big data sales analysis unit 203, a large number of orders can be analyzed, hot-selling products can be recorded, and they can be purchased in advance at the customs warehouse and stored for easy sales and transportation.

[0025] In the case implementation, the plan management module 3 is internally provided with a delivery time control unit 301 and an arrival time prediction unit 302. By setting the delivery time control unit 301, the supplier's delivery time can be specified to shorten the overall delivery time and improve the consumer experience.

[0026] In the case implementation, the plan management module 3 is internally provided with an address classification unit 303, a plan control unit 304 and an item after-sales service unit 305. By setting the plan control unit 304, the corresponding mode of transportation can be selected according to the urgency of the item, so as to quickly deliver the item and save costs.

[0027] In the case implementation, the supplier information display unit 101 is internally provided with a picture entry function 1011 and an exchange rate calculation function 1012. Through the picture entry function 1011, a large amount of information about the item can be sent to consumers, so that consumers can observe the product. By setting the exchange rate calculation function 1012, it is helpful to present the prices calculated at the exchange rates of different countries, so that consumers can know the real prices.

[0028] In the case implementation, the information communication assistance unit 103 is internally provided with a sensitive word detection function 1031 and a platform application for manual assisted communication 1032. By setting the sensitive word detection function 1031 and the platform application for manual assisted communication 1032, consumers can have a better understanding of the product. For example, when inputting into key fields, corresponding product information can be popped up. When the common language with the supplier cannot be communicated normally, the platform manual translator can be applied for to assist in communication, which is convenient for product promotion and customer user experience.

[0029] In the case implementation, the item after-sales service unit 305 can still inquire about the product again through the sensitive word detection function 1031 and the platform application manual assisted communication 1032.

[0030] In the case implementation, a dedicated aircraft 3041 and a customs temporary warehouse 3042 are installed inside the solution control unit 304. By setting up the dedicated aircraft 3041, urgent items can be directly delivered to the customer's city quickly, which is conducive to shortening the delivery process and ensuring the delivery efficiency of the platform.

[0031] In the case implementation, in this patent, each unit within the data exchange center management module 1, the supply chain classification integration module 2 and the plan management module 3 can use the information upload function to display items in various locations or states through the Internet in front of consumers through the network, which helps to reduce consumer anxiety.

[0032] In the case implementation, the big data sales analysis unit 203 can input and analyze the information of most consumers' product selections, and select stable and well-selling cross-border products from them, thereby ensuring that the products can be sold quickly after purchase and storage.

[0033] When implementing, follow these steps: 1) First, the supplier enters the product information, and the data exchange center management module 1 directly reviews it, filters the information and translates the language to provide consumers with good information input, and uses the big data model to extract and display the supplier's important information, and provide the supplier's product corresponding data to assist communication; 2) Then, through the sensitive word detection function 1031, provide the corresponding picture information of the product and apply for platform personnel to assist the two; 3) After the product order is confirmed, the overseas supplier will ship the goods, and the item information will be reported to the customs in advance. Then, through the time control unit, a special aircraft 3041 or land transportation will be selected according to the urgency of the items; 4) Finally, the big data sales analysis unit 203 analyzes a large number of orders, records the hot-selling products, and stores them in advance through the customs warehouse. For example, if a hot-selling product is purchased, the product will be shipped directly from the customs warehouse to shorten the delivery process.

[0034] In summary, the cross-border e-commerce supply chain collaborative management platform sets up a data exchange center management module 1. Suppliers enter item information, and the data exchange center management module 1 directly reviews it, filters the information and translates it into different languages ​​to provide consumers with good information input. It uses a big data model to extract and display important information about suppliers, provides corresponding data of suppliers' products to assist in communication, and provides corresponding picture information of products through the sensitive word detection function 1031. Platform personnel are requested to assist in both. The data exchange center management module 1 can translate supplier information in different languages, and the platform helps intervene to assist in communication and avoid misunderstandings.

[0035] In addition, by setting up a plan management module 3, after the product order is confirmed, the overseas supplier will ship the goods, and the item information will be reported to the customs in advance. Then, through the time control unit, a special aircraft 3041 or land transportation will be selected according to the urgency of the item. The big data sales analysis unit 203 will analyze a large number of orders, record the hot-selling products, and purchase them in advance through the customs warehouse for storage. For example, if a hot-selling product is purchased, the product will be shipped directly from the customs warehouse to shorten the delivery process. The plan management module 3 can notify the customs in advance to report the item information, pre-order the storage of hot-selling items, and reduce the transportation time.

[0036] It should be noted that, in this article, relational terms such as first and second, etc. are only used to distinguish one entity or operation from another entity or operation, and do not necessarily require or imply any such actual relationship or order between these entities or operations. Moreover, the terms "include", "comprise" or any other variants thereof are intended to cover non-exclusive inclusion, so that a process, method, article or device including a series of elements includes not only those elements, but also other elements not explicitly listed, or also includes elements inherent to such process, method, article or device. In the absence of further restrictions, the elements defined by the sentence "comprise a ..." do not exclude the existence of other identical elements in the process, method, article or device including the elements.

[0037] Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that various changes, modifications, substitutions and variations may be made to the embodiments without departing from the principles and spirit of the present invention, and that the scope of the present invention is defined by the appended claims and their equivalents.

Claims

1. A cross-border e-commerce supply chain collaborative management platform, characterized by: It includes a data exchange center management module (1), a supply chain classification integration module (2) and a plan management module (3); The data exchange center management module (1) is used for supplier information integration and consumer demand integration management, and improves the information exchange system between consumers and suppliers; The supply chain classification integration module (2) is used to classify supply chains by region, thus facilitating supply chain path planning; The plan management module (3) is used to formulate a product transportation time plan and to allocate work to each transportation time period.

2. A cross-border e-commerce supply chain collaborative management platform according to claim 1, characterized in that: The data exchange center management module (1) is internally provided with a supplier information display unit (101).

3. A cross-border e-commerce supply chain collaborative management platform according to claim 1, characterized in that: The data exchange center management module (1) is internally provided with an automatic translation unit (102), an information communication auxiliary unit (103) and an order locking unit (104).

4. A cross-border e-commerce supply chain collaborative management platform according to claim 1, characterized in that: The supply chain classification and integration module (2) is internally provided with a supply chain classification unit (201) and a same-region integration unit (202).

5. The cross-border e-commerce supply chain collaborative management platform according to claim 1, characterized in that: The supply chain classification integration module (2) is internally provided with a big data sales analysis unit (203), a customs goods integration unit (204), an advance purchase storage unit (205) and a goods express delivery unit (206).

6. A cross-border e-commerce supply chain collaborative management platform according to claim 1, characterized in that: The plan management module (3) is internally provided with a delivery time control unit (301) and an arrival time prediction unit (302).

7. A cross-border e-commerce supply chain collaborative management platform according to claim 1, characterized in that: The plan management module (3) is internally provided with an address classification unit (303), a plan control unit (304) and an item after-sales service unit (305).

8. A cross-border e-commerce supply chain collaborative management platform according to claim 2, characterized in that: The supplier information display unit (101) is internally provided with a picture input function (1011) and an exchange rate calculation function (1012).

9. A cross-border e-commerce supply chain collaborative management platform according to claim 3, characterized in that: The information communication assistance unit (103) is internally provided with a sensitive word detection function (1031) and a platform application manual assisted communication (1032).

10. A cross-border e-commerce supply chain collaborative management platform according to claim 7, characterized in that: The solution control unit (304) is provided with a dedicated aircraft (3041) and a customs temporary warehouse (3042) inside.