Unmanned store selling method
By designing servers in unmanned stores to generate delivery information codes and cooperating with access control and cameras in unmanned stores, the problem of difficult to guarantee the efficiency and accuracy of take-out delivery in unmanned stores is solved, and efficient and accurate product delivery and user experience improvement are achieved.
Patent Information
- Application Number
- CN202510190894.3
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2025-02-20
- Publication Date
- 2025-05-30
AI Technical Summary
The takeaway delivery model of the existing unmanned stores fails to effectively match the characteristics of the unmanned stores, making it difficult to guarantee delivery efficiency and accuracy.
A method for selling unmanned stores is designed to receive takeaway order requests through the server, generate delivery information codes, and push delivery information to delivery personnel. The unmanned store has multiple product racks, pickup frames, door bodies and access control devices. The delivery personnel use the delivery information code to enter the unmanned store to pick up the goods, and through the cooperation of the camera and access control devices, they ensure the safety and accuracy of the delivery process.
It realizes efficient delivery of unmanned stores, and helps delivery personnel quickly find the location of the goods through a prompt device, ensuring that only one delivery personnel enter at a time, avoiding confusion of goods, and improving delivery efficiency and user experience.
Smart Images

Figure CN120071506A_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to the technical field of unmanned stores, and in particular to a sales method for unmanned stores. Background Art
[0002] Unmanned stores are a new type of retail business that uses vending machines to trade goods. They are widely accepted by people because of their advantages such as no need for human supervision, high technical content, novel sales methods, genuine goods at reasonable prices, no restrictions on working hours and working locations, and quick and convenient operation. They have broad development prospects.
[0003] There is a demand for food delivery in existing unmanned stores. However, the food delivery model of traditional stores cannot effectively match that of unmanned stores. Summary of the invention
[0004] A sales method for an unmanned store is applied to an unmanned store. The unmanned store is provided with a plurality of commodity shelves, a plurality of picking frames, a door body, a first access control device, a second access control device, a picking robot, and a camera. The unmanned store is also provided with an entrance and an exit. The first access control device is placed on the outside of the entrance and is used to control the opening of the first door body of the entrance. The second access control device is placed on the inside of the exit and is used to control the opening of the second door body of the exit. The picking frame is provided with a prompting device. The steps of the sales method include:
[0005] The sales methods of unmanned stores include:
[0006] S1: The server receives a takeaway order request;
[0007] S2: The server generates a delivery information code based on the takeaway order request;
[0008] S3: The server pushes the delivery information to the delivery personnel’s terminal;
[0009] S4: The server sends a command to the unmanned store, and the unmanned store starts picking based on the command;
[0010] The server sends a command to the unmanned store, which then sends a control signal to the pickup robot to pick up the goods from the shelf and place them in the pickup box.
[0011] S5: The server receives the order grabbing request and determines the target delivery personnel according to the order grabbing request, and pushes the delivery information code to the target delivery personnel;
[0012] Each delivery person sends a request to the server to grab the order. The server then receives the request and determines the target delivery person based on the request. It also pushes the delivery information code to the target delivery person. The target delivery person can then use the delivery information code to obtain and deliver the takeaway in the unmanned store.
[0013] When it is detected that the delivery information code is a legal code, the delivery staff is allowed to enter the unmanned store and take out the goods corresponding to the delivery information:
[0014] When the delivery staff uses the delivery information code to deliver takeout, first, the first access control device first identifies the delivery information code and transmits the delivery information code to the server. The server detects whether the delivery information code is a legal code; if it is a legal code, the server controls the opening of the first door body according to the goods information of the delivery information code and sends an instruction to the prompt device. The prompt device sends a prompt message according to the instruction to tell the delivery staff the pickup box where the goods are located; when the delivery staff enters the unmanned store, the camera detects that there is a delivery staff in the unmanned store and controls the first access control device to stop working. After the delivery staff takes away the corresponding goods, the delivery information code is placed on the second access control device for scanning to open the second door body. The camera detects that the delivery staff goes out and the first access control is turned on again to work; if it is an illegal code, the server will not control the first door body to open.
[0015] Further, in S1, the user opens the unmanned store APP, selects goods on the interface of the unmanned store APP, and places an order.
[0016] Further, the delivery information code includes goods information and user information. The user information is the user's name, contact information, and delivery address, and the goods information is the goods name and quantity of goods.
[0017] Further, the method further includes:
[0018] Receiving a confirmation message, where the confirmation message is used to indicate that the user has successfully signed for the goods;
[0019] According to the confirmation message, transfer commission to the account of the delivery staff.
[0020] Further, the determining the target delivery staff according to the order grabbing request includes:
[0021] According to the order grabbing request, obtain the historical delivery records of each delivery staff;
[0022] According to the historical delivery records of each delivery staff, determine the delivery rate of each delivery staff;
[0023] According to the goods information, determine the time efficiency loss value of the goods, where the time efficiency loss value is used to indicate the rate at which the efficiency of the goods decreases with time;
[0024] According to the delivery rate of each delivery staff and the time efficiency loss value of the goods, determine the target delivery staff.
[0025] Further, the determining the target delivery staff according to the delivery rate of each delivery staff and the time efficiency loss value of the goods includes:
[0026] When the time efficiency loss value of the commodity is greater than the preset threshold, select the delivery person with the highest delivery rate as the target delivery person;
[0027] When the time efficiency loss value of the commodity is less than the preset threshold, randomly select the target delivery person.
[0028] Furthermore, the first access control device is provided with a first scanning and identification device for identifying the entry two-dimensional code, and the entry two-dimensional code carries information for opening the first door body;
[0029] The second access control device is provided with a second code scanning device for identifying the exit two-dimensional code, and the exit two-dimensional code carries information for opening the second door body.
[0030] Furthermore, the prompting device is an indicator light device.
[0031] Beneficial effects:
[0032] The unmanned store mode is used and the commodities in the unmanned store can be effectively delivered. Moreover, the reminder is realized by setting the prompting device, which is convenient for the delivery person to quickly know the location of the commodity, and only one delivery person can enter each time, preventing the delivery person from getting the delivered goods wrong. BRIEF DESCRIPTION OF THE DRAWINGS
[0033] One or more embodiments are exemplarily illustrated by the pictures in the corresponding drawings. These exemplary illustrations do not limit the embodiments. Elements with the same reference numerals in the drawings represent similar elements. Unless otherwise stated, the drawings in the figures do not constitute a proportional limitation.
[0034] Figure 1 It is a schematic structural diagram of an unmanned store provided by an embodiment of the present invention. DETAILED DESCRIPTION OF THE EMBODIMENTS
[0035] In order to make the objectives, technical solutions and advantages of the present invention clearer, the present invention will be further described in detail below with reference to the drawings and embodiments. It should be understood that the specific embodiments described herein are only used to explain the present invention and are not used to limit the present invention.
[0036] Such as Figure 1As shown in the figure, the unmanned store is provided with multiple commodity shelves 10, multiple pick-up bins 20, a first door body 30, a second door body 40, a first access control device 50, a second access control device 60, a pick-up robot 70 and a camera 80. The commodity shelves 10 are used for placing commodities, and the pick-up bins 20 are used for delivery personnel to pick up goods. The unmanned store 100 is also provided with an entrance and an exit. The entrance is used for users to enter the unmanned store 100. The first access control device 50 is placed outside the entrance and is used to control the opening of the first door body 30 of the entrance. The exit is used for users to leave the unmanned store after picking up goods. The second access control device 60 is placed inside the exit and is used to control the opening of the second door body 40 of the exit. The pick-up bin is provided with a lighting warning device 90.
[0037] The first access control device 40 is provided with a first scanning and identifying device for identifying the entry two-dimensional code. The entry two-dimensional code carries information for opening the first door body.
[0038] The second access control device is provided with a second scanning device for identifying the exit two-dimensional code. The exit two-dimensional code carries information for opening the second door body.
[0039] The selling method of the unmanned store includes:
[0040] S1: The server receives an order request for takeout.
[0041] The user opens the unmanned store APP, selects commodities on the interface of the unmanned store APP, and places an order. Then, the unmanned store APP sends an order request for takeout to the server of the unmanned store, and the server receives the order request for takeout. Here, the server can be a physical server or a logical server virtualized by multiple physical servers. The server can also be a server group composed of multiple interconnected and communicable servers, and each functional module can be respectively distributed on each server in the server group.
[0042] The order request for takeout is encapsulated with user name, contact information, delivery address, commodity name, commodity quantity, etc.
[0043] S2: The server generates delivery information according to the order request for takeout.
[0044] In this embodiment, the delivery information code includes commodity information and user information. The user information is such as the above user name, contact information, delivery address, etc., and the commodity information is such as commodity name, commodity quantity, etc.
[0045] S3: The server pushes the delivery information to the terminal of the delivery personnel.
[0046] Then, the delivery personnel start to grab the order according to the delivery information. Among them, the delivery personnel are registered, and the registration information is entered into the server.
[0047] S4: The server sends a command to the unmanned store, and the unmanned store starts picking based on the command;
[0048] The server sends instructions to the unmanned store. After receiving the instructions, the unmanned store sends a control signal to the pickup robot to pick up the goods from the shelf and place them in the pickup box.
[0049] S5: The server receives the order grabbing request and determines the target delivery personnel according to the order grabbing request, and pushes the delivery information code to the target delivery personnel;
[0050] Each delivery person initiates an order grabbing request to the server. The server then receives and determines the target delivery person based on the order grabbing request, and pushes the delivery information code to the target delivery person. The target delivery person can then use the delivery information code to obtain and deliver the takeaway in the unmanned store.
[0051] When the delivery information code is detected to be a legal code, the delivery personnel are allowed to enter the unmanned store and take out the goods corresponding to the delivery information:
[0052] When the delivery personnel uses the delivery information code to deliver takeout, first, the first access control device recognizes the delivery information code and transmits the delivery information code to the server, and the server detects whether the delivery information code is a legal code; if it is a legal code, the server controls the opening of the first door and sends an instruction to the prompt device according to the product information of the delivery information code, and the prompt device sends a prompt message according to the instruction to tell the delivery personnel where the pickup box is located; when the delivery personnel enters the unmanned store, the camera detects the presence of the delivery personnel in the unmanned store, and controls the first access control device 40 to stop working. After the delivery personnel takes the corresponding goods, the delivery information code is placed in the second access control device for scanning to open the second door. The camera detects that the delivery personnel has gone out, and opens the first access control to work again; if it is an illegal code, the server will not control the opening of the first door.
[0053] In summary, the unmanned store model can be used to effectively deliver the goods in the unmanned store. Moreover, a reminder device is set here to provide a reminder, so that the delivery personnel can quickly know the location of the goods. Only one delivery personnel can enter at a time to prevent the delivery personnel from making mistakes in delivering goods.
[0054] Furthermore, the server can also select a target delivery person based on the distance between the delivery person who grabs the order and the unmanned store, improving the delivery efficiency of the target delivery person so that the target delivery person can deliver the takeaway to the user in the shortest time. After the target delivery person delivers the takeaway to the user and the user signs for the takeaway and confirms "successfully received the takeaway" in the unmanned store APP, the unmanned store APP sends a confirmation message to the server, and this confirmation message is used to indicate that the user has successfully signed for the goods. Then, the server receives the confirmation message and transfers the commission to the delivery person's account according to the confirmation message. If the user is not satisfied with the takeaway and does not enter the confirmation message in the unmanned store APP, the server cannot transfer the commission to the delivery person. Therefore, through such a payment method, the quality of the takeaway delivery service can be ensured to be better.
[0055] Furthermore, due to the different delivery speeds of each delivery person, the takeaway experience of users varies. In particular, when delivering some special goods, users pay great attention to the delivery speed. For example, when delivering ice cream or fresh fruits, the efficacy of such goods can rapidly decline within a short time. However, when delivering cigarettes or instant noodles, the efficacy of such goods is not easily reduced within a relatively long time. That is to say, the time efficacy loss value of each type of goods is different, where the time efficacy loss value is used to indicate the rate at which the efficacy of the goods declines over time.
[0056] Furthermore, the method for selling in the unmanned store further includes the step of selecting a target delivery person
[0057] The server retrieves the historical delivery records of each delivery person. The historical delivery record of each delivery person includes the geographical location at the time of successfully grabbing the order, the successful order-grabbing time t1, the user confirmation time t2 for receiving the takeaway, and the delivery address. The server calculates the normal delivery time t3 according to the geographical location at the time of successfully grabbing the order and the delivery address at the normal delivery speed. Then, the server calculates the delivery time Δt of the delivery person based on the successful order-grabbing time t1 and the user confirmation time t2 for receiving the takeaway. Finally, the server uses the formula:
[0058] E = (t3 - Δt) / t3
[0059] When E is a positive number or 0, it indicates that the delivery speed of the delivery person is relatively fast, and the larger E is, the faster the delivery speed of the delivery person. When E is a negative number, it indicates that the delivery speed of the delivery person is relatively slow, and the larger the absolute value of E is, the slower the delivery speed of the delivery person.
[0060] After the server calculates the delivery speed of each delivery person, the server stores the delivery speed of each delivery person.
[0061] Determine the time efficacy loss value of the goods according to the commodity information;
[0062] The time efficiency perishable values of each type of commodity are different. The server can find out the time efficiency perishable value of the commodity according to the commodity type of the commodity information. For example, the time efficiency perishable value of ice cream is 10, the time efficiency perishable value of fresh fruits is 6, and the time efficiency perishable value of cigarettes is 1.
[0063] Determine the target delivery personnel according to the delivery rate of each delivery personnel and the time efficiency perishable value of the commodity.
[0064] When the time efficiency perishable value of the commodity is greater than the preset threshold, select the delivery personnel with the highest delivery rate as the target delivery personnel. For example, the preset threshold is 5, and the commodity to be delivered is ice cream. The server selects the delivery personnel with the highest delivery rate as the target delivery personnel.
[0065] When the time efficiency perishable value of the commodity is less than the preset threshold, randomly select the target delivery personnel.
[0066] Therefore, in this way, it can deliver the best-quality commodities to users according to the characteristics of different commodities.
[0067] The device or equipment embodiments described above are merely illustrative. The unit modules described as separate components may or may not be physically separated. The components shown as module units may or may not be physical units, that is, they may be located in one place or distributed to multiple network module units. Some or all of the modules can be selected according to actual needs to achieve the purpose of the solution of this embodiment.
[0068] Through the description of the above embodiments, those skilled in the art can clearly understand that each embodiment can be implemented by means of software plus a general hardware platform, and of course, it can also be implemented by hardware. Based on such an understanding, the above technical solutions in essence or the part that contributes to the related technologies can be embodied in the form of a software product. This computer software product can be stored in a computer-readable storage medium, such as ROM / RAM, magnetic disk, optical disk, etc., and includes several instructions for causing a computer device (which can be a personal computer, a server, or a network device, etc.) to execute the methods described in each embodiment or some parts of the embodiments.
[0069] Finally, it should be noted that the above embodiments are only used to illustrate the technical solutions of the present invention, rather than limiting them; under the idea of the present invention, the technical features in the above embodiments or different embodiments can also be combined, and the steps can be implemented in any order, and there are many other variations in different aspects of the present invention as described above. For the sake of brevity, they are not provided in detail; although the present invention has been described in detail with reference to the foregoing embodiments, those of ordinary skill in the art should understand that they can still modify the technical solutions described in the foregoing embodiments, or perform equivalent replacements on some of the technical features; and these modifications or replacements do not make the essence of the corresponding technical solutions deviate from the scope of the technical solutions of the various embodiments of the present application.
Claims
1. A sales method for an unmanned store, applied to an unmanned store, wherein the unmanned store is provided with a plurality of commodity shelves, a plurality of picking frames, a door body, a first access control device, a second access control device, a picking robot, and a camera. The unmanned store is also provided with an entrance and an exit. The first access control device is placed on the outside of the entrance to control the opening of the first door body of the entrance, and the second access control device is placed on the inside of the exit to control the opening of the second door body of the exit. The picking frame is provided with a prompting device. The steps of the sales method include: The sales methods of unmanned stores include: S1: The server receives a takeaway order request; S2: The server generates a delivery information code based on the takeaway order request; S3: The server pushes the delivery information to the delivery personnel’s terminal; S4: The server sends a command to the unmanned store, and the unmanned store starts picking based on the command; The server sends a command to the unmanned store, which then sends a control signal to the pickup robot to pick up the goods from the shelf and place them in the pickup box. S5: The server receives the order grabbing request and determines the target delivery personnel according to the order grabbing request, and pushes the delivery information code to the target delivery personnel; Each delivery person sends a request to the server to grab the order. The server then receives the request and determines the target delivery person based on the request. It also pushes the delivery information code to the target delivery person. The target delivery person can then use the delivery information code to obtain and deliver the takeaway in the unmanned store. When the delivery information code is detected to be a legal code, the delivery personnel are allowed to enter the unmanned store and take out the goods corresponding to the delivery information: When the delivery personnel uses the delivery information code to deliver takeout, first, the first access control device recognizes the delivery information code and transmits the delivery information code to the server, and the server detects whether the delivery information code is a legal code; if it is a legal code, the server controls the opening of the first door and sends an instruction to the prompt device according to the product information of the delivery information code, and the prompt device sends a prompt message according to the instruction to tell the delivery personnel where the pickup box is located; when the delivery personnel enters the unmanned store, the camera detects the presence of the delivery personnel in the unmanned store, and controls the first access control device to stop working. After the delivery personnel takes the corresponding goods, the delivery information code is placed in the second access control device for scanning to open the second door. The camera detects that the delivery personnel has gone out, and opens the first access control to work again; if it is an illegal code, the server will not control the opening of the first door.
2. The method according to claim 1, characterized in that In S1, the user opens the unmanned store APP, selects products on the interface of the unmanned store APP, and places an order.
3. The method according to claim 1, characterized in that The delivery information code includes product information and user information. The user information includes user name, contact information, and delivery address, and the product information includes product name and product quantity.
4. The method according to claim 1, characterized in that The method further comprises: Receive confirmation information, which is used to indicate that the user has successfully signed for the goods; Based on the confirmation information, the commission is transferred to the delivery personnel's account.
5. The method according to any one of claims 1 to 4, characterized in that: Determining a target delivery person according to the order grabbing request includes: According to the order grabbing request, obtain the historical delivery records of each delivery personnel; Determine the delivery rate of each delivery personnel according to the historical delivery records of each delivery personnel; Determine, based on the commodity information, a time-effectiveness-volatile value of the commodity, wherein the time-effectiveness-volatile value is used to indicate a rate at which the effectiveness of the commodity decreases over time; The target delivery personnel are determined according to the delivery speed of each delivery personnel and the time efficiency volatility of the commodity.
6. The method according to claim 5, characterized in that The step of determining a target delivery person according to the delivery rate of each delivery person and the time efficiency volatility of the commodity includes: When the time efficiency volatility of the commodity is greater than a preset threshold, selecting the delivery person with the highest delivery rate as the target delivery person; When the time effectiveness volatility value of the product is less than a preset threshold, a target delivery person is randomly selected.
7. The method according to claim 1, characterized in that The first access control device is provided with a first scanning and identifying device for identifying an entry QR code, the entry QR code carrying information for opening the first door body; The second access control device is provided with a second code scanning device for identifying an outgoing QR code, which carries information for opening the second door body.
8. The method according to claim 1, characterized in that The prompting device is an indicator light device.
Citation Information
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