Calling method and device, equipment and storage medium

By automatically detecting the device address and communication protocol and switching the protocol after the initial call failure, the problem of low call establishment reliability of the video conferencing management platform in the prior art is solved, and the call success rate and user experience are improved.

CN120201126APending Publication Date: 2025-06-24GUANGZHOU SHIZHEN INFORMATION TECH CO LTD
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Patent Information

Application Number
CN202311730086.9
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2023-12-14
Publication Date
2025-06-24

AI Technical Summary

Technical Problem

In the prior art, when adding venue equipment, video conferencing management platforms need to manually specify communication protocols, resulting in low reliability and prone to call establishment failure.

Method used

A calling method is provided, by automatically detecting the device address and communication protocol of the target device. If the initial call fails, it is determined based on the error code whether to switch to the second communication protocol, and re-initiate the call request until successful or determined that it cannot be established.

Benefits of technology

It improves the success rate and reliability of call establishment between the video conferencing management platform and the device, reduces the need for users to manually switch protocols, and improves the user experience.

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Abstract

The invention provides a calling method and device, equipment and a storage medium, and the method comprises the steps: enabling a video conference management platform to initiate a calling request to target equipment according to a first communication protocol when new target equipment needs to be added to the video conference management platform; and if the error code fed back by the target device is received, determining whether to switch the communication protocol to the second communication protocol according to the error code. And after the communication protocol is switched to the second communication protocol, initiating the call request to the target device again according to the second communication protocol. According to the method and the device, the communication protocol can be automatically switched under the conditions that the call establishment with the target equipment cannot be carried out by using one communication protocol and the switching condition is met, and the call establishment with the target equipment is carried out again. According to the invention, the success and reliability of call establishment between the video conference management platform and the equipment can be improved, and the technical problem of low reliability of a call method in the prior art is solved.
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