Voice interaction method, device and system, electronic equipment and storage medium

Abstract

The invention provides a voice interaction method, device and system, electronic equipment and a storage medium. And when the information related to the voice broadcast satisfies a preset condition, broadcasting a voice message with a short duration to the user. Therefore, the duration of voice broadcast can be shortened under a proper condition, the user is prevented from generating negative emotions such as intolerance and the like, and the user experience is improved; moreover, when the information related to the voice broadcast does not meet the preset condition, the voice message with longer duration is broadcasted to the user. Therefore, the related information can be completely broadcasted under necessary conditions, the situation that a user cannot master the related information in time is avoided, then the influence on the health and property of the user is avoided, and the user experience is further improved; in addition, the duration of voice broadcasting is flexibly adjusted according to the actual situation, the user experience is improved, and user complaints can be reduced or even avoided.

Description

Technical Field

[0001] The present application relates to the field of voice interaction, and particularly to a voice interaction method, device, system, electronic device and storage medium for an air handling system. Background Art

[0002] With the development of science and technology and urban construction, voice interaction technology has been gradually applied to all aspects of people's lives. For example, in places such as office buildings, apartments, schools, shopping malls, etc., it is possible to interact with devices based on voice. For example, air handling devices based on voice interaction have gradually become popular.

[0003] Currently, in the existing technology for voice interaction, information related to the air handling system is broadcast to the user through voice. For example, in response to a user's control operation, voice related to the control is broadcast to the user.

[0004] It should be noted that the above introduction to the technical background is only for the convenience of clearly and completely explaining the technical solution of the present application and facilitating the understanding of those skilled in the art. It cannot be considered that the above technical solutions are well-known to those skilled in the art just because these solutions are described in the background art part of the present application. Summary of the Invention

[0005] The inventor found that in the above-mentioned prior art, in some cases, during the voice interaction with the air handling system, the content broadcast to the user through voice is relatively large, which may include content that the user does not want to be broadcast, such as information that the user does not care about, or information that the user already knows, etc. In addition, when the duration of the voice broadcast is relatively long, for example, the voice broadcast may exceed 15 seconds, this may affect the voice interaction efficiency, thereby causing dissatisfaction among users and even leading to user complaints.

[0006] In addition, in the case where the user does not want to be disturbed too much, such as during the user's rest time, or when the user's state is not good, a voice broadcast with too long a duration may cause trouble to the user and further affect the user experience;

[0007] On the other hand, in some cases, such as during seasonal changes, temperature drops, etc., or when broadcasting to the elderly or children, or when there is a fault in the air handling device, if the relevant information is not completely broadcast to the user through voice, the user may not be able to accurately and timely understand the relevant information, which is not conducive to the user's health and user experience, and may also cause property losses to the user.

[0008] To solve one or more of the above problems, embodiments of the present application provide a voice interaction method, device, system, electronic device and storage medium for an air handling system.

[0009] According to the first aspect of the embodiments of the present application, a voice interaction method for an air treatment system is provided. The method includes:

[0010] Obtaining first information related to voice broadcast;

[0011] When the first information meets a preset condition, voice-broadcasting a first voice message related to air treatment to the user;

[0012] When the first information does not meet the preset condition, voice-broadcasting a second voice message related to air treatment to the user;

[0013] The broadcast duration of the first voice message is shorter than that of the second voice message.

[0014] According to the second aspect of the embodiments of the present application, an air treatment system is provided. The system includes at least one air treatment device, a control device, and a voice interaction device;

[0015] The control device is configured to perform voice interaction according to the voice interaction method for an air treatment system described in the first aspect of the embodiments of the present application.

[0016] According to the third aspect of the embodiments of the present application, a voice interaction device for an air treatment system is provided. The device includes:

[0017] An obtaining unit, configured to obtain first information related to voice broadcast;

[0018] A voice broadcast unit, configured to, when the first information meets a preset condition, voice-broadcast a first voice message related to air treatment to the user; and when the first information does not meet the preset condition, voice-broadcast a second voice message related to air treatment to the user; the broadcast duration of the first voice message is shorter than that of the second voice message.

[0019] According to the fourth aspect of the embodiments of the present application, an electronic device is provided. The electronic device includes: a memory storing a computer program; and a processor that, when executing the computer program, implements the voice interaction method for an air treatment system described in the first aspect of the embodiments of the present application.

[0020] According to the fifth aspect of the embodiments of the present application, a computer-readable storage medium is provided, on which a computer program is stored. When the computer program is executed by a processor, the voice interaction method for an air treatment system described in the first aspect of the embodiments of the present application is implemented.

[0021] One of the beneficial effects of the embodiments of the present application is that when the information related to voice broadcast meets the preset conditions, a voice message with a shorter duration is broadcast to the user. Thus, the duration of voice broadcast can be shortened under appropriate circumstances, avoiding negative emotions such as impatience of the user and improving the user experience;

[0022] And when the information related to voice broadcast does not meet the preset conditions, a voice message with a longer duration is broadcast to the user. Thus, relevant information can be completely broadcast in necessary circumstances, avoiding the user being unable to timely master relevant information, and further avoiding affecting the user's health and property, and further improving the user experience;

[0023] In addition, flexibly adjusting the duration of voice broadcast according to the actual situation improves the user experience and is conducive to reducing or even avoiding user complaints.

[0024] Referring to the following description and drawings, specific embodiments of the present application are disclosed in detail, indicating the ways in which the principles of the present application can be adopted. It should be understood that the embodiments of the present application are not limited in scope thereby. Within the spirit and terms of the appended claims, the embodiments of the present application include many changes, modifications and equivalents.

[0025] The characteristic information described and illustrated for one embodiment can be used in the same or similar manner in one or more other embodiments, combined with the characteristic information in other embodiments, or replace the characteristic information in other embodiments.

[0026] It should be emphasized that the term "including / comprising" when used herein refers to the presence of characteristic information, whole, step or component, but does not exclude the presence or addition of one or more other characteristic information, whole, step or component. BRIEF DESCRIPTION OF THE DRAWINGS

[0027] Many aspects of the present application can be better understood with reference to the following drawings. The components in the drawings are not drawn to scale, but are only for showing the principles of the present application. For the convenience of showing and describing some parts of the present application, the corresponding parts in the drawings may be enlarged or reduced. The elements and characteristic information described in one drawing or one embodiment of the present application can be combined with the elements and characteristic information shown in one or more other drawings or embodiments. In addition, in the drawings, like reference numerals denote corresponding components in several drawings and can be used to indicate corresponding components used in more than one embodiment.

[0028] In the drawings:

[0029] Figure 1 is a block diagram of a voice interaction method for an air handling system according to an embodiment of the present application;

[0030] Figure 2 It is a flowchart for judging whether the first information meets the preset conditions in an embodiment of the present application;

[0031] Figure 3 It is a flowchart of an implementation manner of the voice interaction method for an air treatment system in an embodiment of the present application;

[0032] Figure 4 It is a schematic block diagram of an air treatment system in an embodiment of the present application;

[0033] Figure 5 It is a schematic block diagram of a voice interaction device for an air treatment system in an embodiment of the present application;

[0034] Figure 6 It is a schematic block diagram of the system composition of an electronic device in an embodiment of the present application. Detailed implementation manners

[0035] The preferred implementation manners of the present application will be described below with reference to the accompanying drawings.

[0036] Embodiment 1

[0037] Embodiment 1 of the present application provides a voice interaction method for an air treatment system.

[0038] Figure 1 It is a block diagram of the voice interaction method for an air treatment system in an embodiment of the present application. As Figure 1 shown, the method includes:

[0039] Step 101: Obtain first information related to voice broadcast;

[0040] Step 102: When the first information meets the preset conditions, voice broadcast a first voice message related to air treatment to the user;

[0041] Step 103: When the first information does not meet the preset conditions, voice broadcast a second voice message related to air treatment to the user; the broadcast duration of the first voice message is shorter than that of the second voice message.

[0042] Thus, when the information related to voice broadcast meets the preset conditions, a voice message with a shorter broadcast duration is broadcast to the user. Thus, it is possible to shorten the voice broadcast duration under appropriate circumstances, avoid negative emotions such as impatience of the user, and improve the user experience;

[0043] Moreover, when the information related to voice broadcast does not meet the preset conditions, a voice message with a longer broadcast duration is broadcast to the user. Thus, it is possible to completely broadcast the relevant information in necessary cases, avoid the user being unable to master the relevant information in time, and further avoid affecting the health and property of the user, thereby further improving the user experience;

[0044] In addition, the duration of voice broadcast is flexibly adjusted according to the actual situation, improving the user experience and helping to reduce or even avoid user complaints.

[0045] In some embodiments, the air handling system includes at least one air handling device, a control device, and a voice interaction device.

[0046] In some embodiments, the voice interaction method for the air handling system can be implemented by the control device in the air handling system.

[0047] In some embodiments, the control device includes, but is not limited to, at least one of a server, a gateway device, a central controller, a line controller, a remote controller, a user terminal, and a control board.

[0048] In some embodiments, the voice interaction device includes, but is not limited to, at least one of a central controller, a line controller, a remote controller, a user terminal, a smart speaker, a smart display device, an indoor unit, and a sensor.

[0049] In some embodiments, the air handling device includes, but is not limited to, at least one of an indoor unit, a air supply device, a humidity control device, a floor heating device, and a sensor.

[0050] In some embodiments, the indoor unit is the indoor unit in an air conditioning system, and the air conditioning system can be a commercial air conditioning system or a household air conditioning system.

[0051] In some embodiments, the air conditioning system may include at least one set of outdoor units and at least one indoor unit connected to each set of outdoor units. That is to say, in the air conditioning system, one or more sets of outdoor units can be included, and each set of outdoor units includes at least one outdoor unit; for one set of outdoor units, the set of outdoor units is connected to at least one indoor unit.

[0052] For example, the air conditioning system includes one outdoor unit and one indoor unit connected to the outdoor unit.

[0053] For example, the air conditioning system includes one outdoor unit and at least two indoor units connected to the outdoor unit.

[0054] For example, the air conditioning system includes at least two outdoor units and at least two indoor units connected to the at least two outdoor units.

[0055] For example, one set of outdoor units and at least one indoor unit connected to the set of outdoor units form a refrigerant system, or multiple sets of outdoor units and at least one indoor unit connected to each of the multiple sets of outdoor units form multiple refrigerant systems. Thus, the air conditioning system can include one refrigerant system or multiple refrigerant systems.

[0056] In some embodiments, the outdoor unit and the indoor unit can be air-conditioning devices of various models, types, forms, and capacities. For example, the form of the indoor unit can be all-round air outlet, two-sided air outlet, duct machine, floor air outlet, or skirting board air outlet, etc.; the form of the outdoor unit can be single-fan top air outlet, double-fan top air outlet, single-fan front air outlet, or double-fan front air outlet, etc.

[0057] In some embodiments, the air supply device includes at least one of a fresh air treatment device, a total heat exchange device (for example, with or without an internal circulation function), and a ventilation device (for example, with or without an internal circulation function).

[0058] In some embodiments, the humidity control device has at least one of a humidifying function and a dehumidifying function. For example, the humidity control device is arranged on the output side of the air supply device to adjust the humidity of the air output by the air supply device. For example, the air output by the air supply device is humidified or dehumidified, and the humidified or dehumidified air is introduced into the indoor space. For example, the humidity control device has a heat exchanger, and the heat exchanger can operate as an evaporator.

[0059] In some embodiments, the floor heating device is connected to the outdoor unit through a refrigerant pipeline, and the floor heating device is connected to the floor heating heat dissipation pipeline in the indoor space through a floor heating water pipeline. For example, the outdoor unit and the floor heating device form an air source heat pump water heater, which uses the heat in the air and the operation of the compressor to heat water; the floor heating device can include a water heat exchange unit, and the refrigerant flowing out of the compressor of the outdoor unit enters the water heat exchange unit of the floor heating device through the refrigerant pipeline and exchanges heat with water, so as to achieve the purpose of heating water, and the heated water is introduced into the floor heating heat dissipation pipeline in the indoor space through the floor heating water pipeline to supply heat to the indoor space. In some embodiments, the outdoor unit and the floor heating device are split-type or integrated.

[0060] The following specifically describes each step of the voice interaction method for the air treatment system according to the embodiments of the present invention.

[0061] In some scenarios, the air treatment system interacts with the user by voice playback or gives feedback to the user. For example, when the user controls the devices of the air treatment system by voice interaction or other means, the control result is fed back to the user by voice broadcast.

[0062] In some embodiments, the voice broadcast can be triggered in various scenarios, and the content broadcast can also include various contents.

[0063] For example, after the user controls the air handling device, a voice feedback is given; or, during the process of the user controlling the air handling device, a voice interaction is carried out; or, after the user controls the air handling device and the control processing device finishes the corresponding operation, a voice feedback is given; or, after the user makes an inquiry about the air handling device, a voice reply is given; or, when a failure occurs in the air handling device, a failure message is actively broadcast; or, when the indoor and outdoor environment does not meet certain conditions, a suggestion on operating the air handling device is actively broadcast; or, when preset conditions are met, a suggestion on the operating mode is actively broadcast, etc.

[0064] The embodiments of the present invention do not limit the timing of voice broadcast and the specific content of the broadcast.

[0065] In step 101, first information related to voice broadcast is obtained.

[0066] In some embodiments, the first information includes at least one of the following information:

[0067] Current time information;

[0068] Current location information;

[0069] Current climate information;

[0070] Current weather information;

[0071] User attribute information of the user;

[0072] User status information of the user;

[0073] Particularity of the broadcast content.

[0074] In some embodiments, the "current time information" includes information such as the current season and the current time period of the day. For example, the current season is a season-changing period or a non-season-changing period. Thus, based on the season-changing information, the length of the voice message broadcast to the user can be determined, and a shorter voice message can be broadcast to the user in a non-special season; the current time period of the day is, for example, a night time period or a lunch break time period. Thus, according to the time period information, the length of the voice message broadcast to the user can be determined, and the broadcast of a too long voice message during the user's lunch break or evening rest can be avoided so as not to affect the user's rest.

[0075] In some embodiments, the "current location information" includes the user's current location. Thus, based on the location information, it can be determined whether the user is in his or her permanent residence, and a longer voice broadcast can be made to the user when the user is not in his or her permanent residence, so as to avoid the influence of environmental differences in different regions on the user.

[0076] In some embodiments, the "current climate information" includes the climate at the user's current location, such as the plum rain season, etc. Thus, different voice messages can be broadcast to the user in different climate environments to prevent the impact of climate changes on the user.

[0077] In some embodiments, the "current weather information" includes the weather outdoors at the user's current location. Thus, different voice messages can be broadcast to the user according to different weather conditions, facilitating the user to control the air handling system in combination with the outdoor weather and improving the user experience.

[0078] In some embodiments, the "user's user attribute information" includes at least one of the user's age, registration duration, region of belonging, etc.

[0079] In some embodiments, in the scenario of issuing a control command to the air handling system, for elderly users, there may be cases of operation errors. At this time, more detailed status information of the controlled device is broadcast through voice to facilitate the user to confirm whether the operation is correct; for young users, they can usually control the air handling system correctly. At this time, more concise status information of the controlled device is broadcast through voice to avoid the user getting impatient and affecting the user experience while enabling the user to master the control status.

[0080] In some embodiments, when broadcasting voice messages related to the operation mode of the air handling system, for new users with a short registration duration, more detailed voice messages can be broadcast. Thus, it is convenient for the user to learn and master the operations related to the control of the air handling system; for old users with a long registration duration, more concise voice messages can be broadcast. Thus, it can avoid the user having negative emotions and affecting the user experience.

[0081] In some embodiments, the user's registration duration is determined according to the time when the user performs voiceprint registration. For example, the duration between the time when the user performs voiceprint registration and the current time is used as the user's registration duration. In this way, it is possible to quickly and conveniently determine whether the user is a new user or an old user.

[0082] In some embodiments, regarding the information about the user's "region of belonging", it can be combined with the aforementioned "current location information" to determine the duration of the voice message broadcast to the user. When the user's current location is different from the region of belonging, a longer voice message is broadcast to facilitate the user to perform appropriate air handling-related operations; when the user's current location is the same as the region of belonging, a shorter voice message is broadcast to avoid the user having negative emotions and affecting the user experience.

[0083] In some embodiments, the "user's user status information" includes at least one of the user's physical state or the user's mental state. For example, the user's physical state includes the user's health state, such as discomfort, illness, and good. When the user's physical state is discomfort or illness, for example, when there are diseases such as colds and coughs or discomfort symptoms such as sneezing, a relatively short voice message is broadcast to the user to avoid affecting the user's rest or mood; when the user's physical state is good, a relatively detailed voice message can be broadcast to the user to improve the user experience.

[0084] For another example, the user's mental state includes the user's emotional state. When the user has negative emotions, for example, when the user is in emotions such as anger, sadness, and pain, a relatively short voice message is broadcast to the user to avoid aggravating the user's negative emotions and affecting the user experience.

[0085] In some embodiments, at least one of the user's emotional state and health state is determined according to the user's voice data. In this way, the voice data can be fully utilized to achieve personalized broadcasting, further reflecting the advantages of voice control.

[0086] For example, for the user's health state, it can be determined in the following way: obtain the user's voice data and analyze the voice data; judge whether the user has the behavior of sneezing according to the voice data, or whether the voice data conforms to the voice when the user is ill or uncomfortable; if so, it is considered that the user's health state is discomfort or illness; if not, it is considered that the user's health state is good.

[0087] For another example, for the user's emotional state, it can be determined in the following way: obtain the user's voice data and analyze the voice data; judge whether the user has behaviors such as increasing the volume and accelerating the speech rate according to the voice data, or whether the voice data includes words or phrases with the meaning of negative emotions, or whether the voice data conforms to the voice data when the user has negative emotions; if so, it is considered that the user's emotional state is having negative emotions; if not, it is considered that the user's emotional state is normal.

[0088] In some embodiments, a pre-trained AI model or neural network model corresponding to the user can be used to identify the user's voice data, and then determine the user's emotional state or health state.

[0089] In some embodiments, the "particularity of the broadcast content" refers to whether the broadcast content is relatively important information that the user needs to master in a timely manner. Examples of broadcast content with particularity include fault information, maintenance information, and servicing information of the air handling system. For example, when a fault occurs in the air handling system, complete information related to the fault is broadcast to the user by voice, facilitating the user to promptly master and troubleshoot the fault, and avoiding affecting the user experience or causing greater accidents.

[0090] In steps 102 and 103, when the first information meets a preset condition, a first voice message related to air handling is broadcast to the user by voice; when the first information does not meet the preset condition, a second voice message related to air handling is broadcast to the user by voice; the broadcast duration of the first voice message is shorter than that of the second voice message.

[0091] In some embodiments, the preset condition refers to the condition that the first information needs to meet when a first voice message with a shorter broadcast duration is broadcast to the user by voice, and this preset condition corresponds to the first information.

[0092] In some embodiments, the preset condition includes "the current time is at night or during a non-season-changing period". At this time, when the first information is "the current time information", if the current time is at night, or the current time is during a non-season-changing period, a first voice message with a shorter broadcast duration is broadcast to the user; when the current time is during the day or the current time is during a season-changing period, a second voice message with a longer broadcast duration is broadcast to the user.

[0093] Alternatively, the preset condition includes "the current time is a preset time". For example, the preset time is the time within one or more time periods of a day, or the preset time is the time between the start date and the end date set by the user, or the preset time is the time from Monday to Friday every week, etc., or the preset time is other times outside the times excluded by the user.

[0094] In some embodiments, the user can set to broadcast voice messages with a shorter broadcast duration, that is, the first voice message, within a certain period of time, or can set to broadcast voice messages with a longer broadcast duration, that is, the second voice message, within a certain period of time. For example, the user can set it through the APP of the user terminal or by voice.

[0095] Thus, according to the current time information, voice messages with a shorter or longer broadcast duration are selectively broadcast to the user, avoiding excessive interruption to the user and enhancing the user experience.

[0096] In some embodiments, the preset condition includes "the current location is the same as the user's permanent residence". At this time, when the first information is "the current location information", if the user's current location is the same as their permanent residence, a first voice message with a shorter duration is broadcast to the user; when the user's current location is different from their permanent residence, a second voice message with a longer duration is broadcast to the user. Thus, according to the user's current location information, a voice message with a shorter or longer duration is selectively broadcast to the user, simplifying the voice message when necessary, avoiding negative emotions of the user, and improving the user experience.

[0097] In some embodiments, the preset condition includes "the current climate is non-special climate". At this time, when the first information is "the current climate", if the current climate is non-special climate, a first voice message with a shorter duration is broadcast to the user; when the current climate is special climate, such as the plum rain season, a second voice message with a longer duration is broadcast to the user. Thus, the voice message can be simplified when necessary, avoiding negative emotions of the user, and improving the user experience.

[0098] In some embodiments, the preset condition includes "the current weather is non-special weather". At this time, when the first information is "the current weather", if the current weather is non-special weather, a first voice message with a shorter duration is broadcast to the user; when the current weather is special weather, such as typhoon, cold wave, heavy rain, heavy snow and other weather, a second voice message with a longer duration is broadcast to the user. Thus, a more detailed voice message can be broadcast to the user in special weather, enabling the user to use the air handling system more reasonably and improving the user experience.

[0099] In some embodiments, the preset condition includes "the user is an old user". At this time, when the first information is "the user registration duration of the user", if the user is an old user, for example, the time of the user's voiceprint registration exceeds the preset time (for example, ten days), a first voice message with a shorter duration is broadcast to the user. Thus, negative emotions such as impatience of the user can be avoided, and the user experience is improved. When the user is a new user, for example, the time of the user's voiceprint registration does not exceed the preset time (for example, ten days), a second voice message with a longer duration is broadcast to the user. Thus, information related to air handling can be fully provided to the new user, facilitating the user to quickly master the operations related to air handling.

[0100] In some embodiments, the preset condition includes "the user is a non-elderly user". At this time, when the first information is "the age of the user", if the user is a non-elderly user, for example, the user's age does not exceed a preset age (such as 70 years old), a first voice message with a shorter duration is broadcast to the user; when the user is an elderly user, for example, the user's age exceeds the preset age (such as 70 years old), a second voice message with a longer duration is broadcast to the user. Thus, for non-elderly users who can usually quickly master the operations related to air treatment, shorter voice messages are broadcast to avoid negative emotions of the users; while for elderly users, more detailed voice messages are broadcast to avoid affecting the user experience.

[0101] In some embodiments, the preset condition includes "the emotional state of the user is a negative emotion". At this time, when the first information is "the emotional state of the user", if the user has a negative emotion, a first voice message with a shorter duration is broadcast to the user to avoid exacerbating the user's negative emotion, improve the user experience, and avoid user complaints.

[0102] In some embodiments, the preset condition includes "the physical state of the user is discomfort or illness". When the first information is "the physical state of the user", if the user has discomfort or illness, a voice message with a shorter duration is broadcast to the user to avoid affecting the user's rest or mood, thereby improving the user experience.

[0103] In some embodiments, the preset condition includes "the broadcast content is non-special content". For example, the special content refers to important content, content that the user needs to master in a timely manner, or other content with a certain particularity, such as equipment failure information of the air treatment system (such as indoor unit power circuit failure, etc.), equipment maintenance information (such as the indoor unit needs to be fluorinated, the filter needs to be cleaned, etc.). In addition, the special content can also be the content that the user sets and pays attention to. Thus, when the broadcast content is non-special content, a first voice message with a shorter duration is broadcast to the user, and when the broadcast content is special content, a second voice message with a longer duration is broadcast to the user. Thereby, special information related to air treatment can be notified to the user in a timely manner, avoiding losses to the user or affecting the user experience.

[0104] In some embodiments, the "preset condition" is set by the user. Thus, the user can set different preset conditions according to their respective habits, so as to perform personalized voice broadcasts for different users.

[0105] Taking the first information as the current time information as an example, assuming that the work nature of user A is to work during the day and rest at night, user A can set the preset condition corresponding to the current time information as "the current time is at night", or "the current time is from 9 pm to 7 am the next day";

[0106] Assume that the nature of user B's work is to work at night and rest during the day. Then user B can set the preset condition corresponding to the current time information as "the current time is during the day" or "the current time is from 8 am to 8 pm".

[0107] Assume that user C does not want to be disturbed too much during multiple periods of a day. For example, user C needs to sleep from 12 noon to 2 pm and from 10 pm to 7 am the next morning. Then user C can set the preset condition corresponding to the current time information as "the current time is from 12 noon to 2 pm and from 10 pm to 7 am the next morning".

[0108] In addition, the user can also set different preset conditions on different dates. For example, the preset conditions for weekdays and weekends are different, and the preset conditions for winter and summer are different, etc. This application does not limit this.

[0109] In some embodiments, the user sets the preset condition through the APP or voice interaction.

[0110] In some embodiments, the user can further set the validity period of the preset condition through the APP or voice interaction, such as half a year, one year, three years, etc.

[0111] In some embodiments, the "preset condition" of this application includes one of the above "conditions". At this time, obtain the first information related to voice broadcast corresponding to the preset condition, and determine whether the first information meets the preset condition; when the first information meets the preset condition, broadcast a first voice message with a shorter duration to the user; and when the first information does not meet the preset condition, broadcast a first voice message with a longer duration to the user.

[0112] In some embodiments, the "preset condition" of this application includes multiple of the above "conditions". Figure 2 This is a flowchart for determining whether the first information meets the preset condition in the embodiments of this application. As Figure 2 shown, determining whether the first information meets the preset condition includes:

[0113] Step S201, respectively obtain the first information related to voice broadcast corresponding to multiple conditions;

[0114] Step S202, determine whether the first information meets at least one of the multiple conditions; if yes, execute step S203, if not, execute step S204;

[0115] Step S203, determine that the first information meets the preset condition;

[0116] Step S204, determine that the first information does not meet the preset condition.

[0117] Thus, when at least one of the multiple conditions of the "preset condition" is satisfied, it is considered that the "preset condition" is satisfied, and a first voice message related to air treatment is voice-broadcast to the user. Thus, by making the voice-broadcast judgment based on multiple conditions simultaneously, the comprehensiveness of the judgment is improved, and the user experience is further enhanced.

[0118] In some embodiments, when the "preset condition" includes multiple conditions, the multiple conditions have priorities, which are used to represent the judgment order of the multiple conditions in the "preset condition", and in step S22, according to the order of the priorities, it is sequentially determined whether the first information satisfies each of the multiple conditions. That is, in the order from the highest priority to the lowest priority, it is sequentially determined whether the first information satisfies each of the multiple conditions.

[0119] Thus, it is possible to first determine whether the first information satisfies the condition with a higher priority, thereby improving the judgment efficiency and the user experience.

[0120] In some embodiments, the priorities of the multiple conditions in the "preset condition" are preset by the user. Thus, it is possible to determine the judgment order of the multiple conditions according to the user's needs, further enhancing the user experience.

[0121] In some embodiments, the voice interaction method for the air treatment system further includes:

[0122] Generating at least one of the first voice message and the second voice message according to the user's setting information for the voice broadcast.

[0123] Thus, the user can set the first voice message or the second voice message through the setting information of the voice broadcast, thereby improving the flexibility of the voice broadcast.

[0124] In some embodiments, the user's setting information for the voice broadcast includes at least one of the broadcast parameters, the number of words to be broadcast, and the broadcast duration.

[0125] In some embodiments, the broadcast parameters refer to the parameters related to air treatment broadcast by voice, such as the current working mode of the device, the current temperature, the current humidity, and other parameters. Taking the control of the indoor unit as an example, when the user issues an operation instruction of "turn on the cooling mode" to the indoor unit, the broadcast parameters include the current working mode of the indoor unit, that is, by voice-broadcasting "the current mode is the cooling mode".

[0126] In some embodiments, the number of words to be broadcast refers to the maximum number of words to be broadcast in the first voice message or the second voice message for the voice broadcast, that is, the actual number of words included in the first voice message or the second voice message for the voice broadcast cannot exceed the set number of words to be broadcast.

[0127] Taking the control of the indoor unit as an example, assume that the number of words in the first voice message included in the user's voice broadcast settings is "5 words". When the user issues an operation instruction of "turn on the cooling mode" to the indoor unit and it meets the preset conditions with the first voice message of the voice broadcast, the first voice message broadcast to the user can be "cooling mode", or it can be the operation result feedback to the user "already turned on".

[0128] Assume that the number of words in the second voice message included in the user's voice broadcast settings is "10 words". When the user issues an operation instruction of "turn on the cooling mode" to the indoor unit and it does not meet the preset conditions with the first voice message of the voice broadcast, the second voice message broadcast to the user can be "the cooling mode has been turned on for you".

[0129] In some embodiments, the way for the user to issue a control instruction to the air handling system can be to issue a control instruction through voice data, or it can be to issue a control instruction through at least one of a wire controller, a central controller, a remote controller, a terminal device, and a smart device. This application does not limit this.

[0130] In some embodiments, the broadcast duration refers to the maximum value of the broadcast durations of the first voice message or the second voice message of the voice broadcast. That is, the actual broadcast duration of the first voice message or the second voice message of the voice broadcast cannot exceed the set broadcast duration.

[0131] For example, the broadcast duration of the first voice message included in the user's voice broadcast settings is "5 seconds", and the broadcast duration of the second voice message is "10 seconds".

[0132] Thus, the user can set the information related to the first voice message and the second voice message by themselves, so as to achieve personalized voice broadcast for different users and further improve the user experience.

[0133] In some embodiments, the voice interaction method for the air handling system further includes: receiving feedback information from the user on at least one of the first voice message and the second voice message. Among them, the feedback information is information related to the content, duration, voice broadcast mode, etc. of the voice broadcast.

[0134] In some embodiments, when the user sends the feedback information by voice, that is, the feedback information is voice information. Thus, the interaction efficiency between the user and the air handling system can be improved, and the user experience can be improved.

[0135] In some embodiments, when a first voice message with a short duration is played to the user, the feedback information of the user may be information related to the content of the first voice message, such as "the content is too much and I hope it can be further simplified", or "I hope to replace it with other content", or "do not play the XX content", where "XX content" refers to the content included in the first voice message; thus, the user can perform real-time settings on the content of the first voice message with a short duration through voice.

[0136] Alternatively, the feedback information of the user may be information related to the duration of the first voice message, such as "adjust the playback duration of the first voice message to within 5 seconds", or "shorten the playback duration of the first voice message"; thus, the user can perform real-time settings on the duration of the first voice message with a short duration through voice.

[0137] Alternatively, the feedback information of the user may be information related to the voice playback mode, such as "play the complete voice" or "play a voice with a longer duration", whereby the user can control the air handling system to change to play a second voice message with a longer duration through voice in real time.

[0138] In some embodiments, when a second voice message with a long duration is played to the user, the feedback information of the user may be information related to the content of the second voice message, such as "replace it with other content", or "add the XX content to be played", where "XX content" refers to the content not included in the second voice message; thus, the user can perform real-time settings on the content of the second voice message with a long duration through voice.

[0139] Alternatively, the feedback information of the user may be information related to the duration of the second voice message, such as "adjust the playback duration of the second voice message to 10 seconds", or "increase the playback duration of the second voice message by 2 seconds"; thus, the user can perform real-time settings on the duration of the second voice message with a long duration through voice.

[0140] Alternatively, the feedback information of the user may be information related to the voice playback mode, such as "play a short voice" or "shorten the voice playback time", or information indicating that the user does not want to be disturbed during the current period, such as "do not play a long voice during the current period", etc., whereby the user can control the air handling system to change to play a first voice message with a short duration through voice in real time.

[0141] Thus, the user can perform personalized adjustment on the first voice message or the second voice message played by voice in real time, thereby further improving the user experience.

[0142] In some embodiments, the voice interaction method for the air handling system further includes:

[0143] Adjust the preset condition according to the feedback information of the user on at least one of the first voice message and the second voice message.

[0144] Taking the first information as the current time and the preset condition being "the current time is night" as an example. Suppose that during the period from 12:00 noon to 2:00 pm, a relatively long "second voice message" is broadcast to the user through the voice interaction method for the air handling system of the present application. If feedback information from the user regarding the second voice message is received within the preset time (e.g., within three seconds) after the voice broadcast of the "second voice message", and the feedback information includes information that the user does not want to be disturbed during the current period, such as "do not broadcast long voices during the current period", then for this user, the preset condition is adjusted to "the current time is night or from 12:00 noon to 2:00 pm".

[0145] After adjusting the preset time, according to the voice interaction method for the air handling system of the present application, a relatively short first voice message is broadcast to the user during the period from 12:00 noon to 2:00 pm.

[0146] Thus, flexibly adjusting the duration of the voice message for voice broadcast according to the feedback information of the user can further improve the user experience.

[0147] Figure 3 is a flowchart of an implementation manner of the voice interaction method for the air handling system according to an embodiment of the present application. As Figure 3 shown, the method includes:

[0148] Step 301: Determine whether the trigger condition for voice broadcast is satisfied; when the determination result is "yes", proceed to step 302, and when the determination result is "no", return to step 301;

[0149] Step 302: Obtain the first information related to voice broadcast;

[0150] Step 303: Determine whether the first information satisfies the preset condition; when the determination result is "yes", proceed to step 304, and when the determination result is "no", proceed to step 305;

[0151] Step 304: Voice broadcast the first voice message related to air handling to the user, and end;

[0152] Step 305: Voice broadcast the second voice message related to air handling to the user, and end.

[0153] Among them, the broadcast duration of the first voice message is shorter than that of the second voice message.

[0154] As described above, the voice broadcast can be carried out at various times, that is, the triggering conditions for the voice broadcast can be various conditions that require voice broadcast. For example, after the user controls the air treatment device, voice feedback is carried out, or during the process of the user controlling the air treatment device, voice interaction is carried out, or after the user controls the air treatment device and the control processing device has completed the corresponding operation, voice feedback is carried out, or after the user makes an inquiry about the air treatment device, a voice reply is carried out, or when the air treatment device fails, the failure information is actively broadcast, or when the indoor and outdoor environment does not meet certain conditions, suggestions for operating the air treatment device are actively broadcast, or when preset conditions are met, suggestions for the operating mode are actively broadcast, etc.

[0155] In addition, for the specific implementation of the above steps 302-305, reference can be made to the relevant content of the above embodiments, which will not be elaborated here.

[0156] According to the above embodiments, when the information related to the voice broadcast meets the preset conditions, a voice message with a shorter duration is broadcast to the user. Thus, the duration of the voice broadcast can be shortened under appropriate circumstances, avoiding negative emotions such as impatience of the user and improving the user experience;

[0157] And when the information related to the voice broadcast does not meet the preset conditions, a voice message with a longer duration is broadcast to the user. Thus, relevant information can be completely broadcast under necessary circumstances, avoiding the user's inability to timely master the relevant information, and further avoiding affecting the health and property of the user, and further improving the user experience;

[0158] In addition, flexibly adjusting the duration of the voice broadcast according to the actual situation improves the user experience and is conducive to reducing or even avoiding user complaints.

[0159] Embodiment 2

[0160] Embodiment 2 of the present application provides an air treatment system, which corresponds to the voice interaction method for the air treatment system described in Embodiment 1, and the specific content can be referred to the description in Embodiment 1.

[0161] Figure 4 It is a schematic block diagram of the air treatment system of the embodiment of the present application. As Figure 4 shown, the air treatment system 10 includes at least one air treatment device 11, a control device 12, and a voice interaction device 13;

[0162] The control device 12 is configured to obtain first information related to voice broadcast; when the first information meets a preset condition, it broadcasts a first voice message related to air treatment to the user; when the first information does not meet the preset condition, it broadcasts a second voice message related to air treatment to the user; the broadcast duration of the first voice message is shorter than that of the second voice message.

[0163] In some embodiments, the air treatment device 11 includes at least one of an indoor unit, a air supply device, a humidity control device, and a floor heating device.

[0164] In some embodiments, the control device 12 includes at least one of a server, a gateway device, a central controller, a wired controller, a remote controller, a user terminal, and a control board.

[0165] In some embodiments, the voice interaction device 13 includes at least one of a central controller, a wired controller, a remote controller, a user terminal, a smart speaker, a smart display device, an indoor unit, and a sensor.

[0166] The smart display device includes, for example, a smart TV or a smart screen.

[0167] In some embodiments, the control device 12 has the function of receiving the user's voice data and broadcasting through voice. At this time, the voice interaction device 13 and the control device 12 can be the same device, and the functions implemented by the voice interaction device 13 in this application are implemented by the control device 12.

[0168] For example, both the control device 12 and the voice interaction device 13 are central controllers.

[0169] For the specific processing procedures of the above-mentioned various devices, reference can be made to the relevant records in Embodiment 1, which will not be elaborated here.

[0170] According to the above embodiments, when the information related to voice broadcast meets the preset condition, a voice message with a shorter broadcast duration is broadcast to the user. Thus, it is possible to shorten the voice broadcast duration under appropriate circumstances, avoid negative emotions such as impatience of the user, and improve the user experience;

[0171] And when the information related to voice broadcast does not meet the preset condition, a voice message with a longer broadcast duration is broadcast to the user. Thus, it is possible to completely broadcast the relevant information in necessary cases, avoid the user being unable to timely master the relevant information, and further avoid affecting the user's health and property, and further improve the user experience;

[0172] In addition, flexibly adjusting the voice broadcast duration according to the actual situation improves the user experience and is conducive to reducing or even avoiding user complaints.

[0173] Embodiment 3

[0174] Embodiment 3 of the present application provides a voice interaction device for an air treatment system. This voice recognition and control device corresponds to the voice recognition and control method described in Embodiment 1, and the specific content can be referred to the description in Embodiment 1.

[0175] Figure 5 is a schematic block diagram of the voice interaction device for the air treatment system according to the embodiment of the present application. As Figure 5 shown, the device 20 includes:

[0176] An acquisition unit 21, which is used to acquire first information related to voice broadcast;

[0177] A voice broadcast unit 22, which is used to voice broadcast a first voice message related to air treatment to the user when the first information meets a preset condition; and when the first information does not meet the preset condition, voice broadcast a second voice message related to air treatment to the user; the broadcast duration of the first voice message is shorter than that of the second voice message.

[0178] The specific functions of the above-mentioned respective units can be referred to the relevant steps in Embodiment 1, and will not be elaborated here.

[0179] According to the above embodiment, when the information related to voice broadcast meets the preset condition, a voice message with a shorter broadcast duration is broadcast to the user. Thus, it is possible to shorten the voice broadcast duration under appropriate circumstances, avoid negative emotions such as impatience of the user, and improve the user experience;

[0180] And when the information related to voice broadcast does not meet the preset condition, a voice message with a longer broadcast duration is broadcast to the user. Thus, it is possible to completely broadcast the relevant information in necessary circumstances, avoid the user being unable to timely master the relevant information, and further avoid affecting the health and property of the user, and further improve the user experience;

[0181] In addition, flexibly adjusting the voice broadcast duration according to the actual situation improves the user experience and is conducive to reducing or even avoiding user complaints.

[0182] Embodiment 4

[0183] Embodiment 4 of the present application provides an electronic device. The steps executed by the processor of this electronic device correspond to all or part of the steps of the voice interaction method for the air treatment system described in Embodiment 1, and the specific content can be referred to the description in Embodiment 1.

[0184] Figure 6 is a schematic block diagram of the system composition of the electronic device according to the embodiment of the present application. As Figure 6As shown, the electronic device 300 may include a processor 310 and a memory 320; the memory 320 is coupled to the processor 310. It should be noted that this figure is exemplary; other types of structures can also be used to supplement or replace this structure to implement telecommunication functions or other functions.

[0185] In one embodiment, the processor 310 may be configured to: obtain first information related to voice broadcast; when the first information meets a preset condition, broadcast a first voice message related to air treatment to the user; when the first information does not meet the preset condition, broadcast a second voice message related to air treatment to the user; the broadcast duration of the first voice message is shorter than that of the second voice message.

[0186] As Figure 6 shown, the electronic device 300 may further include: a communication module 330, an input unit 340, a display 350, a speaker 360, a microphone 370, and a power supply 380. It should be noted that the electronic device 300 does not necessarily have to include Figure 6 all the components shown in Figure 6 ; in addition, the electronic device 300 may further include components not shown in

[0187] As Figure 6 shown, the processor 310, sometimes also referred to as a controller or operation control, may include a microprocessor or other processor device and / or logic device. The processor 310 receives inputs and controls the operations of the various components of the electronic device 300.

[0188] Among them, the memory 320, for example, may be one or more of a buffer, a flash memory, a hard drive, a removable medium, a volatile memory, a non-volatile memory, or other suitable devices. It can store various data and can also store programs for executing relevant information. And the processor 310 can execute the programs stored in the memory 320 to implement information storage or processing, etc. The functions of other components are similar to those in the prior art and will not be elaborated here. The various components of the electronic device 300 can be implemented by dedicated hardware, firmware, software, or a combination thereof without departing from the scope of the present invention.

[0189] According to the above embodiment, when the information related to voice broadcast meets the preset condition, a voice message with a shorter duration is broadcast to the user. Thus, it is possible to shorten the duration of voice broadcast under appropriate circumstances, avoid negative emotions such as impatience of the user, and improve the user experience;

[0190] Moreover, when the information related to voice broadcast does not meet the preset conditions, a voice message with a longer duration is broadcast to the user. Thus, relevant information can be completely broadcast in necessary situations, preventing users from failing to timely grasp relevant information, further avoiding impacts on users' health and property, and further improving the user experience;

[0191] In addition, flexibly adjusting the duration of voice broadcast according to actual situations improves the user experience and helps reduce or even avoid user complaints.

[0192] The embodiment of the present application also provides a computer-readable program, which, when executed, causes a computer to execute the voice interaction method for an air treatment system described in Embodiment 1 of the present application.

[0193] The embodiment of the present application also provides a computer-readable storage medium, wherein the storage medium stores a computer program, and the computer-readable program causes a computer to execute the voice interaction method for an air treatment system described in Embodiment 1 of the present application.

[0194] The devices and methods above the embodiments of the present application can be implemented by hardware or by a combination of hardware and software. The present application relates to such a computer-readable program that, when executed by a logic component, can cause the logic component to implement the above device or component, or cause the logic component to implement the above various methods or steps.

[0195] The embodiment of the present application also relates to a storage medium for storing the above program, such as a hard disk, a magnetic disk, an optical disc, a DVD, a flash memory, etc.

[0196] It should be noted that the limitations on the steps involved in the present application do not, on the premise of not affecting the implementation of the specific solution, be regarded as limiting the order of the steps. The steps written in the front can be executed first, or can be executed later, or even can be executed simultaneously. As long as the solution can be implemented, it should be regarded as falling within the protection scope of the present application.

[0197] The present application has been described in combination with specific implementation manners, but those skilled in the art should understand that these descriptions are exemplary and do not limit the protection scope of the present application. Those skilled in the art can make various variations and modifications to the present application according to the spirit and principle of the present application, and these variations and modifications are also within the scope of the present application.

Claims

1. A voice interaction method for an air handling system, characterized in that, The method includes: Obtaining first information related to voice broadcast; When the first information meets a preset condition, voice-broadcasting a first voice message related to air treatment to the user; When the first information does not meet the preset condition, voice-broadcasting a second voice message related to air treatment to the user; The broadcast duration of the first voice message is shorter than that of the second voice message.

2. The method according to claim 1, wherein The first information includes at least one of the following information: Current time information; Current location information; Current climate information; Current weather information; User attribute information of the user; User status information of the user; Particularity of the broadcast content.

3. The method according to claim 2, wherein The preset condition includes at least one of the following conditions: The current time is night or a non-season-changing period; The current location is the same as the user's permanent residence; The current climate is a non-special climate; The current weather is a non-special weather; The user is an old user; The user is a non-elderly user; The emotional state of the user is a negative emotion; The physical state of the user is discomfort or illness; The broadcast content is non-special content.

4. The method according to claim 2 or 3, characterized in that The user's attribute information includes at least one of the user's registration duration, age, and place of residence; The user's status information includes at least one of the user's emotional state and health state.

5. The method according to claim 4, characterized in that When the user's registration duration exceeds a preset duration, the first voice message is broadcast to the user; When the user's registration duration does not exceed the preset duration, the second voice message is broadcast to the user.

6. The method according to claim 4, characterized in that The user's registration duration is determined according to the time when the user performs voiceprint registration, At least one of the user's emotional state and health state is determined according to the user's voice data.

7. The method according to claim 2 or 3, characterized in that When it is in a non-season-changing period, the first voice message is broadcast to the user; When it is in a season-changing period, the second voice message is broadcast to the user.

8. The method according to any one of claims 1-3, characterized in that The preset condition includes multiple conditions, And, determining whether the first information meets the preset condition includes: Determining whether the first information meets at least one of the multiple conditions; When the first information meets at least one of the multiple conditions, it is determined that the first information meets the preset condition.

9. The method according to claim 8, characterized in that The multiple conditions have priorities, And, according to the order of the priorities, it is sequentially determined whether the first information meets each of the multiple conditions.

10. The method according to claim 1, characterized in that The method further includes: Generating at least one of the first voice message and the second voice message according to the user's setting information for voice broadcast.

11. The method according to claim 10, characterized in that The user's setting information for voice broadcast includes at least one of the following: Whether to enable a broadcast mode for determining whether to voice broadcast the first voice message or the second voice message according to the preset condition; The broadcast duration of the first voice message; The broadcast duration of the second voice message; The setting of the content of the preset condition.

12. The method according to claim 1, wherein the method further comprises: Adjusting the preset condition according to the feedback information of the user on at least one of the first voice message and the second voice message.

13. An air treatment system, characterized in that, The system includes at least one air handling device, a control device, and a voice interaction device; The control device is configured to perform voice interaction according to the voice interaction method for an air handling system according to any one of claims 1 to 12.

14. The system according to claim 13, wherein The air handling device includes at least one of an indoor unit, a air supply device, a humidity adjustment device, a floor heating device, and a sensor.

15. The system according to claim 13, wherein The control device includes at least one of a server, a gateway device, a central controller, a line controller, a remote controller, a user terminal, and a control board; The voice interaction device includes at least one of a central controller, a line controller, a remote controller, a user terminal, and a smart speaker.

16. A voice interaction device for an air handling system, characterized in that, The apparatus includes: An acquisition unit, configured to acquire first information related to voice broadcast; A voice broadcast unit, configured to, when the first information meets a preset condition, voice broadcast a first voice message related to air handling to the user; and when the first information does not meet the preset condition, voice broadcast a second voice message related to air handling to the user; the broadcast duration of the first voice message is shorter than the broadcast duration of the second voice message.

17. An electronic device, characterized in that, The electronic device includes: A memory, which stores a computer program; and A processor, which implements the voice interaction method for an air handling system according to any one of claims 1-12 when executing the computer program.

18. A computer-readable storage medium having a computer program stored thereon, characterized in that, The computer program, when executed by the processor, implements the voice interaction method for an air handling system according to any one of claims 1-12.

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