Household service recommendation method and device, readable medium and electronic equipment

Abstract

The invention discloses a household service recommendation method and device, a readable medium and electronic equipment. The method comprises the steps of collecting behavior information of a target user; performing demand analysis on the behavior information based on an artificial intelligence technology to determine a potential demand of the target user; when the potential demand meets a preset condition, determining a service resource state of a service party, and determining a housekeeping service scheme according to the service resource state and the potential demand; sending the household service scheme to the target user; by collecting the user behavior information, mining the potential demand of the target user for the housekeeping service based on the artificial intelligence technology, formulating the housekeeping service scheme according to the demand condition and performing recommendation, active and targeted housekeeping service recommendation is realized, the user experience is improved, and the service efficiency and the conversion rate of the service demand are also improved.

Description

Technical Field

[0001] The present invention relates to the field of artificial intelligence technology, and in particular, to a domestic service recommendation method, device, readable medium and electronic device. Background Art

[0002] Currently, domestic service has gradually evolved into a part of property service. Broadly speaking, domestic service includes many contents, such as cleaning service, elderly care service, child service, vehicle service, pet service, equipment maintenance service, etc. Usually, the property owner may seek such domestic services from the property service provider or from a third-party agency. The third-party service agencies in the market are uneven, and the service quality is difficult to guarantee, which is likely to cause an unsatisfactory experience for the property owner. As an intermediate link, the property company screens and supervises the third party, and then provides better services to the property owner, which has become a new model. Or in some cases, the property company can also directly provide services to the property owner. Seeking various domestic services through the property company can, to a certain extent, improve the service experience of the property owner.

[0003] Under the existing model, the initiation of services is often initiated by the property owner actively. That is, when the property owner puts forward a request, the subsequent service process will be further started. The property side (service provider) is usually passive. This model is usually not conducive to the conversion of service demands, and many potential demands are often missed due to the neglect of the property owner. In this way, it not only affects the quality of life of the property owner, but also is not conducive to the value creation of the service provider. There is a lack of a more proactive service method in the prior art that can actively explore the demands of the property owner. Summary of the Invention

[0004] The present invention provides a domestic service recommendation method, device, readable medium and electronic device, which can actively explore the potential demands of the target user and thus recommend domestic services to the user specifically.

[0005] In the first aspect, the present invention provides a domestic service recommendation method, including:

[0006] Collecting the behavior information of the target user;

[0007] Performing demand analysis on the behavior information based on artificial intelligence technology to determine the potential demands of the target user;

[0008] When the potential demands meet the preset conditions, determining the service resource status of the service provider, and determining a domestic service plan according to the service resource status and the potential demands;

[0009] Sending the domestic service plan to the target user.

[0010] Preferably, the behavior information includes video information and / or text information; the demand analysis of the behavior information based on artificial intelligence technology includes:

[0011] Performing image analysis on the video information to determine the image semantics;

[0012] Performing text analysis on the text information to determine the text semantics.

[0013] Preferably, determining the potential demand of the target user includes:

[0014] Classifying the image semantics and the text semantics for services to determine the corresponding service categories;

[0015] According to the service categories, determining the potential demand of the target user in the service categories.

[0016] Preferably, when the potential demand meets the preset conditions, determining the service resource status of the service provider includes:

[0017] Analyzing the demand intensity of the potential demand, and when the demand intensity meets the intensity threshold, determining that the potential demand meets the preset conditions.

[0018] Preferably, analyzing the demand intensity of the potential demand includes:

[0019] Combining the image semantics, the text semantics, and the historical service information of the target user to determine the demand intensity of the potential demand.

[0020] Preferably, determining the service resource status of the service provider and determining a domestic service plan according to the service resource status and the potential demand includes:

[0021] According to the service categories, determining the corresponding service providers and determining the service resource status of the service providers; the service resource status includes personnel status, equipment status, and / or consumable status;

[0022] Determining the service time, service personnel, and service procedures according to the service resource status and the potential demand; integrating the service time, the service personnel, and the service procedures into the service plan.

[0023] Preferably, it further includes:

[0024] Performing desensitization processing on the behavior information of the target user.

[0025] In a second aspect, the present invention provides a domestic service recommendation device, including:

[0026] An information acquisition module, configured to acquire the behavior information of a target user;

[0027] A requirement analysis module, which is used to perform requirement analysis on the behavior information based on artificial intelligence technology to determine the potential requirements of the target user;

[0028] A solution determination module, which is used to determine the service resource status of the service provider when the potential requirements meet the preset conditions, and determine a domestic service solution according to the service resource status and the potential requirements;

[0029] A solution recommendation module, which is used to send the domestic service solution to the target user.

[0030] In a third aspect, the present invention provides a readable medium, including execution instructions. When a processor of an electronic device executes the execution instructions, the electronic device executes the method described in any one of the first aspect.

[0031] In a fourth aspect, the present invention provides an electronic device, including a processor and a memory storing execution instructions. When the processor executes the execution instructions stored in the memory, the processor executes the method described in any one of the first aspect.

[0032] The present invention provides a domestic service recommendation method, device, readable medium and electronic device, which collect user behavior information, mine the potential requirements of the target user for domestic services based on artificial intelligence technology, formulate domestic service solutions according to the demand situation, and make recommendations, realizing proactive and targeted domestic service recommendations, improving the user experience, and also improving the service efficiency and the conversion rate of service demands.

[0033] The further effects of the above non-conventional preferred methods will be described in conjunction with specific embodiments below. Description of the Drawings

[0034] In order to more clearly illustrate the embodiments of the present invention or the existing technical solutions, the following will briefly introduce the drawings required for use in the description of the embodiments or the existing technical solutions. Obviously, the drawings in the following description are only some embodiments recorded in the present invention. For those of ordinary skill in the art, without creative efforts, other drawings can also be obtained based on these drawings.

[0035] Figure 1 It is a schematic flowchart of a domestic service recommendation method provided by an embodiment of the present invention;

[0036] Figure 2 It is a schematic flowchart of another domestic service recommendation method provided by an embodiment of the present invention;

[0037] Figure 3 It is a schematic structural diagram of a domestic service recommendation device provided by an embodiment of the present invention;

[0038] Figure 4 A schematic structural diagram of an electronic device provided in an embodiment of the present invention. Detailed implementation manners

[0039] To make the objectives, technical solutions, and advantages of the present invention clearer, the technical solutions of the present invention will be clearly and completely described below in conjunction with specific embodiments and the corresponding drawings. Obviously, the described embodiments are only a part of the embodiments of the present invention, rather than all the embodiments. All other embodiments obtained by those of ordinary skill in the art based on the embodiments of the present invention without creative efforts shall fall within the protection scope of the present invention.

[0040] Currently, domestic service has gradually evolved into a part of property service. Broadly speaking, domestic service includes many contents, such as cleaning service, elderly care service, child service, vehicle service, pet service, equipment maintenance service, etc.

[0041] Generally, the property owner may seek such domestic services from the property service provider or from a third-party agency. The third-party service agencies on the market are uneven, and the service quality is difficult to guarantee, which is likely to cause an unsatisfactory experience for the property owner. As an intermediate link, the property company screens and supervises the third party, and then provides better services to the property owner, becoming a new model. Or in some cases, the property company can directly provide services to the property owner in the business areas with service capabilities (such as maintenance, cleaning, etc.). Through this service model, the service experience of the property owner can be improved to a certain extent. It can also make the acquisition of domestic services more convenient.

[0042] Under the existing model, the initiation of services is often active on the part of the property owner. That is, when the property owner makes a request, the subsequent service process will be further initiated. The property side (service provider) is usually passive. This model is usually not conducive to the conversion of service demands, and many potential demands are often missed due to the neglect of the property owner. For example, in some cases, the property owner may delay or forget certain demands for various reasons. For example, in some cases, the property owner hopes to make an appointment for a cleaning service, but may delay it due to being busy with affairs, or even simply forget to make an appointment. In this way, it not only affects the quality of life of the property owner, but also is not conducive to the value creation of the service provider. There is a lack of a more proactive service method in the prior art that can actively explore the demands of the property owner.

[0043] In view of this, the present invention provides a domestic service recommendation method. Refer to Figure 1 As shown, a specific embodiment of the domestic service recommendation method provided by the present invention. In this embodiment, the method includes:

[0044] Step 101: Collect the behavioral information of the target user.

[0045] The behavioral information of the target user includes the behavioral information of the target user in daily life scenarios, especially in life scenarios related to community services and domestic services. Specifically, it may include image information and / or text information. For example, the image information of the user in the community, or the text information left by the user on the community-related platform.

[0046] Generally, surveillance cameras are usually originally deployed in the community, and the surveillance cameras can monitor the activities of the target user in the community, that is, obtain image information. For example, if in the image information, the target user often moves together with the elderly, children or pets, it means that there are potential needs for elderly services, children services, and pet services. If the target user often drives in and out of the community, there is a potential need for vehicle services.

[0047] The text information can be obtained by scraping information on some platforms. For example, the text records left by the target user in online scenarios such as the property management system, the owners' group, and the second-hand trading platform. For example, if it is captured that the target user asks in the owners' group, "Where is there a pet store nearby?", it means that there is a need for pet services.

[0048] In addition, it should be noted that to ensure the privacy and security of the target user, in this embodiment, after obtaining the behavioral information, the behavioral information of the target user is desensitized. The so-called desensitization mainly refers to desensitizing the content involving personal privacy. For example, the facial features of the person in the image information, and the information such as the name, address, identity, and network ID of the person involved in the text information. And, further preferably, the authorization of the target user should be obtained before collecting the behavioral information.

[0049] Step 102: Based on artificial intelligence technology, perform demand analysis on the behavioral information to determine the potential needs of the target user.

[0050] As previously known, the behavioral information can largely reflect the potential needs of the target user for domestic services. For example, if in the image information, the target user often moves together with the elderly, children or pets, it means that there are potential needs for elderly services, children services, and pet services. If the target user often drives in and out of the community, there is a potential need for vehicle services. If it is captured in the text information that the target user asks in the owners' group, "Where is there a pet store nearby?", it means that there is a need for pet services. Such implicit needs may be relatively intuitive for "people", but in this embodiment, the method is to automatically mine potential needs, and demand analysis will be performed on the behavioral information based on artificial intelligence technology.

[0051] Specifically, image analysis can be performed on the image information to determine the image semantics, and text analysis can be performed on the text information to determine the text semantics.

[0052] Image analysis can be assisted by an image analysis network, that is, a network model established based on artificial intelligence technology. By using it to analyze the image information, the categories and characteristics of the elements in the image can be determined. The element can be the target user or the accompanying person, pet, or vehicle of the target user. The categories and characteristics of the element can be the identity, age, and gender of the person, the type of the pet, the type of the vehicle, etc.) as the image semantics. Text analysis can be assisted by a language model based on artificial intelligence technology, such as ChatGPT, DeepSeek, etc., so as to capture the key information in the text information as the text semantics.

[0053] After determining the image semantics and text semantics, based on the types of household services as the classification dimension, the image semantics and the text semantics can be classified for services to determine the corresponding service categories. That is, as described above, according to the content involved in the image semantics and text semantics, it can be divided into various categories such as cleaning services, elderly care services, child services, vehicle services, pet services, equipment repair services, etc. And

[0054] Furthermore, according to the service category, the potential needs of the target user in the service category can be determined. That is to say, when the image semantics and the text semantics point to a certain category, it is considered that the target user has potential needs in this category. It is also possible that in the case where a service category is relatively broad, further subdivision and screening can be performed according to the image semantics and the text semantics. For example, if it is determined that the target user has potential needs for equipment repair services, it can be further analyzed which equipment specifically needs to be repaired, or what specific faults the equipment has.

[0055] Step 103: When the potential needs meet the preset conditions, determine the service resource status of the service provider, and determine the household service plan according to the service resource status and the potential needs.

[0056] In this embodiment, it is determined whether to perform subsequent recommendations by judging whether the potential needs meet the preset conditions. The so-called preset conditions are to measure whether the demand intensity of the potential needs is large enough. Only when the demand intensity is large enough, that is, when the demand is clear, the subsequent steps are started. It can be considered that meeting the preset conditions indicates that the potential needs are real needs, otherwise they may be false needs. If the preset conditions are restricted, it can avoid excessive interference caused by inaccurate recommendations and generate a bad experience.

[0057] Specifically, the demand intensity of potential demand can be further analyzed, and "intensity" can be quantified as an indicator, and an intensity threshold can be set. When the demand intensity meets the intensity threshold, it is determined that the potential demand meets the preset conditions.

[0058] In the process of analyzing the demand intensity, the demand intensity of the potential demand can be determined by combining the image semantics, the text semantics, and the historical service information of the target user. On the one hand, the content of the image semantics and the text semantics themselves represents the demand intensity. For example, the semantics of some texts are more direct, representing a higher demand intensity. Some texts contain ambiguous expressions, representing a lower demand intensity. For example, when the text is "Must book a cleaning service this week", from the semantic point of view, there is strong certainty and the demand intensity is relatively high. "May book a cleaning service this week" has a certain degree of uncertainty and the demand intensity is relatively low.

[0059] And the historical service information of the target user can also be further referred to evaluate the demand intensity. If there is a record of regularly booking cleaning services in the historical service information of the target user, then the possibility that they actually need to book a cleaning service next is greater, that is, the demand intensity is further increased. On the contrary, if there is no historical service information, the demand intensity will decrease accordingly. For example, if there is no record of pet services for the target user, it may indicate that the user has no pets. However, if the concept of "pet" is captured from the image semantics and the text semantics, there may be misinformation. So in this case, the demand intensity can be appropriately reduced.

[0060] When the demand intensity exceeds the intensity threshold, a domestic service plan will be determined according to the service resource status and the potential demand. The service resource status is the real-time status of the relevant resources that the service provider can offer. The service resource status determines whether the service provider can provide services currently or what services can be provided.

[0061] For example, assume that the target user needs a charging service for a new energy vehicle. Then the number of idle charging piles in the charging station can be determined, which is the service resource status. If there are idle charging piles, services can be provided; otherwise, it means that services cannot be provided currently. Or the service resource status can be determined from multiple charging stations, and then the charging stations that can provide services can be found. In other cases, such as repair services and cleaning services, the service resource status can be the scheduling situation of service personnel, and then it can be determined which dates services can be provided. Or the service resource status can also be the specific situation of tools and consumables to judge what types of services can be provided and what types of services cannot be provided.

[0062] According to the service resource status, a specific domestic service plan can be formulated. This domestic service plan not only meets the potential demand of the target user but also is within the capabilities of the current service provider.

[0063] Step 104: Send the domestic service plan to the target user.

[0064] Subsequently, as long as the domestic service plan is sent to the target user, the domestic service recommendation is completed. The target user can choose whether to accept the plan according to their actual situation. Thus, the method process in this embodiment ends.

[0065] Through the above technical solution, the beneficial effects of this embodiment are as follows: Collect user behavior information, mine the potential demand of the target user for domestic services based on artificial intelligence technology, formulate a domestic service plan according to the demand situation, and make a recommendation, realizing proactive and targeted domestic service recommendation, improving the user experience, and also improving the service efficiency and the conversion rate of service demand.

[0066] Figure 1 The shown is only the basic embodiment of the method of the present invention. Based on it, with certain optimization and expansion, other preferred embodiments of the method can also be obtained.

[0067] As Figure 2 shown, it is another specific embodiment of the domestic service recommendation method of the present invention. This embodiment is further described on the basis of the foregoing embodiment. In this embodiment, the method includes the following steps:

[0068] Step 201: Collect the behavior information of the target user.

[0069] The behavior information of the target user includes the behavior information of the target user in daily life scenarios, especially in life scenarios related to community services and domestic services. Specifically, it may include image information and / or text information. For example, the image information of the user in the community, or the text information left by the user on the community-related platform.

[0070] Generally, surveillance cameras are usually originally deployed in the community. The surveillance cameras can monitor the activities of the target user in the community, that is, obtain image information. For example, if in the image information, the target user often acts with the elderly, children or pets, it means that there is a potential demand for old-age services, child services, and pet services. If the target user often drives in and out of the community, there is a potential demand for vehicle services.

[0071] The text information can be obtained by scraping information on some platforms. For example, the text records left by the target user in online scenarios such as the property management system, the owner group, and the second-hand trading platform. For example, if it is captured that the target user asks in the owner group, "Where is there a pet store nearby?", it means that there is a demand for pet services.

[0072] In addition, it should be noted that to ensure the privacy and security of the target user, in this embodiment, after obtaining the behavior information, the behavior information of the target user is desensitized. The so-called desensitization processing mainly refers to desensitizing the content involving personal privacy. For example, the facial features of people in video information, and information such as names, addresses, identities, and network IDs of people involved in text information. And, further preferably, the authorization of the target user should be obtained before collecting the behavior information.

[0073] Step 202: Based on artificial intelligence technology, perform a demand analysis on the behavior information to determine the potential needs of the target user.

[0074] As previously known, behavior information can largely reflect the potential needs of the target user for housekeeping services. For example, if in the video information, the target user often moves around with the elderly, children or pets, it means that there are potential needs for elderly care services, child services, and pet services. If the target user often drives in and out of the community, there is a potential need for vehicle services. If it is captured in the text information that the target user asks in the owners' group, "Where is the pet store nearby?", it means that there is a need for pet services. Such implicit needs may be relatively intuitive for "people", but in this embodiment, the method is to automatically mine potential needs, and a demand analysis will be performed on the behavior information based on artificial intelligence technology.

[0075] Specifically, image analysis can be performed on the video information to determine the image semantics; text analysis can be performed on the text information to determine the text semantics.

[0076] Image analysis can be assisted by an image analysis network, that is, a network model established based on artificial intelligence technology. By using it to analyze the video information, the categories and characteristics of the elements in the image can be determined. The element can be the target user or the accompanying personnel, pets, vehicles of the target user. The categories and characteristics of the elements can be the identity, age, gender of the person, the type of pet, the type of vehicle, etc.) as the image semantics. Text analysis can be assisted by a language model based on artificial intelligence technology, such as ChatGPT, DeepSeek, etc., so as to capture the key information in the text information as the text semantics.

[0077] After determining the image semantics and the text semantics, further, based on the types of housekeeping services as the classification dimension, the image semantics and the text semantics can be classified for services to determine the corresponding service categories. That is, as described above, according to the content involved in the image semantics and the text semantics, it is divided into various categories such as cleaning services, elderly care services, child services, vehicle services, pet services, equipment maintenance services, etc. And

[0078] Further, the potential needs of the target user in the service category can be determined according to the service category. That is, when the image semantics and the text semantics point to a certain category, it is considered that the target user has potential needs in this category. It is also possible that in the case of a relatively broad service category, further subdivision and screening can be carried out according to the image semantics and the text semantics. For example, if it is determined that the target user has potential needs for equipment repair services, it can be further analyzed which equipment specifically needs to be repaired, or what specific faults the equipment has.

[0079] Step 203: Determine the corresponding service provider according to the service category, and determine the service resource status of the service provider.

[0080] In this embodiment, the process of formulating service solutions in some service categories will be illustrated with specific scenarios. After determining the service category, the corresponding service provider can be further determined. For example, when the service category is cleaning service, the service provider can specifically be a cleaning company that provides cleaning services; when the service category is charging service for new energy vehicles, the service provider can be a charging station; when the service category is repair service, the service provider can be the property company itself.

[0081] In this case, the service resource status of the service provider can be further determined. The service resource status refers to the real-time status of the relevant resources that the service provider can provide. The service resource status determines whether the service provider can provide services currently, or what services can be provided.

[0082] For example, for cleaning services, the service resource status can be the work schedule of the cleaning staff, that is, to determine which dates and time periods can provide cleaning services. Of course, cleaning services can be further subdivided. In addition to ordinary indoor cleaning, it can also include high-altitude glass cleaning, deep cleaning (decoration cleaning), cleaning of special places and special equipment, etc. Different subdivided services require different personnel, equipment, and consumables. These all belong to the service resource status. That is, the service resource status includes personnel status, equipment status, and / or consumable status.

[0083] For the charging service of new energy vehicles, the status of the charging piles in the charging station can be determined to judge whether there are idle charging piles, that is, the service resource status. Usually, the charging station that is the closest or the one that the target user often goes to can be preferentially selected to determine the service resource status. When there are no idle charging piles in the preferentially selected charging station, the service resource status of other charging stations can be further queried. In some other cases, the electricity price and parking fee can also be used as the service resource status. In some parking lots / charging stations, the electricity price and parking fee are peak-valley floating. In this case, it can be recommended that the target user charge during the low-price period.

[0084] When the service category is maintenance service, the service resource status can be determined according to the specific maintenance items and fault conditions. Some maintenance items require specific staff, and the fault conditions involve elements such as equipment, consumables, and parts to be replaced, all of which constitute the service resource status. If the elements are incomplete, the service content usually cannot be completed completely. The service provider needs to comprehensively consider various service resource statuses.

[0085] Step 204: Determine the service time, service personnel, and service procedure according to the service resource status and the potential demand; integrate the service time, the service personnel, and the service procedure into the service plan.

[0086] After integrating the service resource status, a specific service plan can be formed. Also in combination with the above example, if it is a daily cleaning service, then only the service personnel and service period need to be determined, which constitutes the service plan. If it is a charging service, information such as the recommended period, reference price, number of charging piles, location, and idle status can be integrated to form the service plan. For maintenance services, the situation may be relatively more complex. In addition to personnel, the situation of equipment, consumables, and parts also needs to be considered. If the current specific maintenance equipment is occupied, or the consumable reserves are insufficient, or the part reserves are insufficient, the service cannot be completed. The specific service time needs to be given according to the time when each element is complete. Of course, in a similar situation, a simple service plan can also be formed, giving the reference time and reference service content. If it is agreed with the target user, the service provider can purchase consumables and parts according to the service plan.

[0087] Step 205: Send the domestic service plan to the target user.

[0088] Subsequently, as long as the domestic service plan is sent to the target user, the recommendation of domestic service is completed. The target user can choose whether to accept the plan according to his own actual situation. Thus, the method process in this embodiment ends.

[0089] As Figure 3 shown, it is a specific embodiment of a domestic service recommendation device according to the present invention. The device in this embodiment is the physical device for executing Figures 1 - 2 the method described above. Its technical solution is essentially the same as that of the above embodiment, and the corresponding descriptions in the above embodiment also apply to this embodiment. The device described in this embodiment includes:

[0090] An information collection module 301, configured to collect the behavior information of the target user.

[0091] A demand analysis module 302, configured to perform demand analysis on the behavior information based on artificial intelligence technology to determine the potential demand of the target user.

[0092] A solution determination module 303, configured to determine the service resource status of the service provider when the potential demand meets a preset condition, and determine a housekeeping service solution according to the service resource status and the potential demand.

[0093] A solution recommendation module 304, configured to send the housekeeping service solution to the target user.

[0094] In addition, based on the Figure 3 illustrated embodiment, preferably, it further includes:

[0095] The demand analysis module 302 includes:

[0096] An impact analysis unit 321, configured to perform image analysis on the image information to determine the image semantics.

[0097] A text analysis unit 322, configured to perform text analysis on the text information to determine the text semantics.

[0098] A service category determination unit 323, configured to classify the image semantics and the text semantics for services to determine the corresponding service category;

[0099] A demand analysis unit 324, configured to determine the potential demand of the target user in the service category according to the service category.

[0100] A desensitization unit 325, configured to perform desensitization processing on the behavior information of the target user.

[0101] The demand analysis unit 324 includes:

[0102] A demand intensity determination subunit 3241, configured to combine the image semantics, the text semantics, and the historical service information of the target user to determine the demand intensity of the potential demand.

[0103] A condition judgment subunit 3242, configured to determine the preset condition for the demand intensity satisfied by the potential demand.

[0104] The solution determination module 303 includes:

[0105] A service resource status determination unit 331, configured to determine the corresponding service provider according to the service category, and determine the service resource status of the service provider; the service resource status includes the personnel status, the equipment status, and / or the consumable status.

[0106] A service solution determination unit 332, configured to determine the service time, the service personnel, and the service procedure according to the service resource status and the potential demand; integrate the service time, the service personnel, and the service procedure into the service solution.

[0107] Figure 4 It is a schematic structural diagram of an electronic device provided by an embodiment of the present invention. At the hardware level, the electronic device includes a processor, and optionally also includes an internal bus, a network interface, and a memory. Among them, the memory may include an internal memory, such as a high-speed random access memory (Random-Access Memory, RAM), and may also include a non-volatile memory, such as at least one disk memory, etc. Of course, the electronic device may also include other hardware required for other services.

[0108] The processor, network interface, and memory can be interconnected through an internal bus, and the internal bus can be an ISA (Industry Standard Architecture) bus, a PCI (Peripheral Component Interconnect) bus, or an EISA (Extended Industry Standard Architecture) bus, etc. The bus can be divided into an address bus, a data bus, a control bus, etc. For the sake of convenience of representation, Figure 4 only a two-way arrow is used in the figure, but it does not mean that there is only one bus or one type of bus.

[0109] The memory is used to store executable instructions. Specifically, the executable instructions are computer programs that can be executed. The memory can include an internal memory and a non-volatile memory, and provide executable instructions and data to the processor.

[0110] In a possible implementation manner, the processor reads the corresponding executable instructions from the non-volatile memory into the internal memory and then runs them, or can also obtain the corresponding executable instructions from other devices to form a home service recommendation device at the logical level. The processor executes the executable instructions stored in the memory to implement the home service recommendation method provided in any embodiment of the present invention through the executed executable instructions.

[0111] The above is as in the present invention Figure 3The method executed by the housekeeping service recommendation device provided by the illustrated embodiment can be applied to or implemented by a processor. The processor may be an integrated circuit chip with signal processing capabilities. In the implementation process, the steps of the above method can be completed by the integrated logic circuit in the hardware of the processor or the instructions in the form of software. The above-mentioned processor may be a general-purpose processor, including a central processing unit (CPU), a network processor (NP), etc.; it may also be a digital signal processor (DSP), an application specific integrated circuit (ASIC), a field-programmable gate array (FPGA), or other programmable logic devices, discrete gate or transistor logic devices, discrete hardware components. It can implement or execute the various methods, steps, and logic block diagrams disclosed in the embodiments of the present invention. The general-purpose processor may be a microprocessor or the processor may also be any conventional processor, etc.

[0112] The steps of the method disclosed in combination with the embodiments of the present invention can be directly embodied as being completed by a hardware decoding processor, or implemented by a combination of hardware and software modules in the decoding processor. The software module may be located in a mature storage medium in the art such as a random access memory, a flash memory, a read-only memory, a programmable read-only memory, or an electrically erasable programmable memory, a register, etc. This storage medium is located in the memory, and the processor reads the information in the memory and combines its hardware to complete the steps of the above method.

[0113] The embodiments of the present invention also propose a readable medium. When the execution instructions stored in the readable storage medium are executed by the processor of the electronic device, the electronic device can execute the housekeeping service recommendation method provided in any embodiment of the present invention, and is specifically used to execute as Figure 1 or Figure 2 the method shown.

[0114] The electronic device described in each of the foregoing embodiments may be a computer.

[0115] Those skilled in the art should understand that the embodiments of the present invention may be provided as a method or a computer program product. Therefore, the present invention may adopt a completely hardware embodiment, a completely software embodiment, or a form combining software and hardware.

[0116] Each embodiment in the present invention is described in a progressive manner. For the same or similar parts among the embodiments, reference can be made to each other. Each embodiment focuses on the differences from other embodiments. In particular, for the device embodiments, since they are basically similar to the method embodiments, the description is relatively simple. For the relevant parts, reference can be made to the corresponding descriptions in the method embodiments.

[0117] It should also be noted that the term "comprising", "including" or any other variation thereof is intended to cover non-exclusive inclusion, so that a process, method, commodity or device including a series of elements not only includes those elements but also includes other elements not explicitly listed, or further includes elements inherent to such process, method, commodity or device. Without further limitation, an element defined by the statement "including one..." does not exclude the existence of another identical element in the process, method, commodity or device including the said element.

[0118] The above are only the embodiments of the present invention and are not intended to limit the present invention. For those skilled in the art, the present invention may have various modifications and changes. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present invention shall be included within the scope of the claims of the present invention.

Claims

1. A domestic service recommendation method, characterized in that, It includes: Collect the behavior information of the target user; Based on artificial intelligence technology, conduct a demand analysis on the behavior information to determine the potential demands of the target user; When the potential demands meet the preset conditions, determine the service resource status of the service provider, and determine a domestic service plan according to the service resource status and the potential demands; Send the domestic service plan to the target user.

2. The method according to claim 1, characterized in that The behavior information includes video information and / or text information; the demand analysis on the behavior information based on artificial intelligence technology includes: Conduct image analysis on the video information to determine the image semantics; Conduct text analysis on the text information to determine the text semantics.

3. The method according to claim 2, characterized in that, The determination of the potential demands of the target user includes: Classify the image semantics and the text semantics into service categories to determine the corresponding service categories; According to the service categories, determine the potential demands of the target user in the service categories.

4. The method according to claim 3, characterized in that The step of when the potential demands meet the preset conditions, determining the service resource status of the service provider includes: Analyze the demand intensity of the potential demands. When the demand intensity meets the intensity threshold, it is determined that the potential demands meet the preset conditions.

5. The method according to claim 4, wherein The analysis of the demand intensity of the potential demands includes: Combining the image semantics, the text semantics, and the historical service information of the target user to determine the demand intensity of the potential demands.

6. The method according to any one of claims 3 to 5, characterized in that, The determination of the service resource status of the service provider and the determination of a domestic service plan according to the service resource status and the potential demands include: According to the service categories, determine the corresponding service providers and determine the service resource status of the service providers; the service resource status includes personnel status, equipment status, and / or consumable status; Determine the service time, service personnel, and service procedures according to the service resource status and the potential demands; integrate the service time, the service personnel, and the service procedures into the service plan.

7. The method according to any one of claims 1 to 5, characterized in that It also includes: Conduct desensitization processing on the behavior information of the target user.

8. A household service recommendation device, characterized in that, It includes: An information collection module for collecting the behavior information of the target user; A demand analysis module for conducting a demand analysis on the behavior information based on artificial intelligence technology to determine the potential demands of the target user; A plan determination module for determining the service resource status of the service provider when the potential demands meet the preset conditions, and determining a domestic service plan according to the service resource status and the potential demands; A plan recommendation module for sending the domestic service plan to the target user.

9. A computer-readable storage medium storing a computer program for executing the domestic service recommendation method according to any one of claims 1-7 above.

10. An electronic device, the electronic device includes: A processor; A memory for storing executable instructions of the processor; The processor is configured to read the executable instructions from the memory and execute the instructions to implement the domestic service recommendation method according to any one of claims 1-7 above.

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