Self-service vending method and self-service vending machine
The secondary confirmation and manual assistance functions of the self-service vending machine solve the problem of amount errors caused by incorrect product identification, improve the accuracy and portability of product sales, and reduce after-sales problems and labor costs.
Patent Information
- Application Number
- CN202511027827.6
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2025-07-24
- Publication Date
- 2025-09-12
AI Technical Summary
The camera recognition systems of existing self-service vending machines are prone to product recognition errors, resulting in errors in deducting the amount from the user's payment account, increasing after-sales problems and labor costs.
A self-service vending method is provided. By establishing a product database, a human-computer interaction module, a camera recognition module, a code scanning module, and a voice call module, secondary confirmation of products and manual assistance functions are achieved to ensure the accuracy of product prices.
It effectively avoids amount errors caused by system or camera recognition errors, improves the accuracy of product sales, and reduces after-sales problems and labor costs.
Smart Images
Figure CN120636035A_ABST
Abstract
Description
Technical Field
[0001] The present application relates to the technical field of self-service vending machines, and in particular to a self-service vending method and a self-service vending machine. Background Art
[0002] A self-service vending machine is a self-service sales device placed in public places such as shopping malls, hospitals, schools, and stations. With the continuous upgrading of self-service vending machines, self-service vending machines with open doors and self-service pickup are now widely used. Users only need to log in to their payment account in front of the self-service vending machine to open the cabinet door. Then, after selecting the goods in the self-service vending machine, the camera recognition system will automatically identify the price of the selected goods and automatically deduct the money from the user's payment account. Compared with traditional self-service vending machines that cannot take goods by themselves, it has improved a lot of portability. However, the camera recognition system occasionally has problems such as product recognition errors, which leads to errors in the deduction of the user's payment account amount. Subsequent users need to apply for manual after-sales service, which will cause after-sales problems. Summary of the Invention
[0003] In order to overcome the above shortcomings, the purpose of this application is to provide a self-service vending method and a self-service vending machine, so as to effectively solve the above technical problems.
[0004] In order to achieve the above objectives, this application adopts the following technical solutions: This application provides a self-service vending method, comprising the following steps: Based on the database module, the categories and prices of the goods placed in the vending machine are entered to establish a product database. Based on the human-computer interaction module, the categories and prices of all commodities in the vending machine are displayed on the display interface of the vending machine. Based on the login module, users can log in their payment account before using the self-service vending machine. After the user logs in their payment account, the door of the self-service vending machine will open automatically. The camera recognition module identifies the product that the user takes out from the vending machine, and the main controller module finds the category and price of the product from the product database and displays it on the display interface of the human-computer interaction module so that the user can confirm the purchased product. If the user has questions about the category or price of the product he / she purchased, the user can make a second confirmation of the product selection based on the human-computer interaction module. After the product is confirmed for the second time, the product scanning module can scan the QR code on the product to confirm the product price, and the display interface of the human-computer interaction module will display the category and price of the product again so that the user can confirm the purchased product again. After the user confirms the purchased goods, the main controller module automatically deducts the money based on the user payment account logged in by the login module.
[0005] Furthermore, the monitoring module can monitor the surrounding environment of the vending machine in real time and transmit the monitoring images to the cloud backend.
[0006] Furthermore, based on the human-computer interaction module, the user can select the manual assistance option when using the self-service vending machine, and based on the voice call module, the backstage staff can have a voice call with the user.
[0007] Furthermore, based on the voice broadcast module, voice reminders can be given when the user uses the self-service vending machine, so that the user can operate on the operation interface of the human-computer interaction module.
[0008] Furthermore, the login method of the login module includes face recognition login and APP scan code login.
[0009] The present application provides a self-service vending machine, which uses the above-mentioned self-service vending method, including: Main controller module, A database module is used to input the categories and prices of goods in the self-service vending machine to establish a goods database. The human-computer interaction module includes a display interface and an operation interface. The display interface is used to display the categories and prices of all commodities in the self-service vending machine, as well as graphic and text instructions for each stage of the user's operation. The operation interface is used for the user to operate. Login module, which is used to log in to the user's payment account. A camera recognition module is provided in the self-service vending machine to identify the goods taken out by the user from the self-service vending machine. The code scanning module can scan the QR code on the product to reconfirm the product price.
[0010] Furthermore, it also includes a monitoring module, which is used to monitor the surrounding environment of the self-service vending machine in real time and transmit the monitoring image to the cloud background.
[0011] Furthermore, it also includes a voice call module, which can make a voice call with the backstage staff after the user chooses manual help.
[0012] Furthermore, the code scanning module includes a QR code display unit or a face recognition unit. The QR code display unit is used to display a QR code so that the user can log in by scanning the code through the APP. The face recognition unit is used to perform face recognition on the user to log in to the payment account.
[0013] Furthermore, it also includes a voice broadcast module, which can provide voice reminders when the user uses the self-service vending machine.
[0014] Beneficial effects The present application provides a self-service vending method and a self-service vending machine. When a user has questions about the price of a product selected from the self-service vending machine, the user can scan the product code for a second time to confirm, effectively avoiding the problem of errors in automatically deducting the user's product amount due to system errors or camera errors in identifying products. Of course, if the user has no questions about the price of the selected product, direct deductions can be made. While ensuring the portability of self-service vending, it also improves the accuracy of self-service vending product sales, effectively avoiding subsequent after-sales problems, and reducing labor costs. BRIEF DESCRIPTION OF THE DRAWINGS
[0015] The accompanying drawings are intended to facilitate understanding of the technical solutions of the present disclosure and constitute a part of the specification. Together with the embodiments of the present disclosure, they are used to explain the technical solutions of the present disclosure and do not constitute a limitation of the technical solutions of the present disclosure. The shapes and sizes of the components in the accompanying drawings do not reflect the actual scale and are intended only to illustrate the contents of this application.
[0016] Figure 1 A block diagram of a self-service vending machine system provided in one embodiment of the present application.
[0017] Figure 2 This is a flow chart of a self-service vending machine sales method provided in another embodiment of the present application. DETAILED DESCRIPTION
[0018] The above scheme is further described below with reference to specific examples. It should be understood that these examples are intended to illustrate the present application and are not intended to limit the scope of the present application. The implementation conditions used in the examples can be further adjusted according to the conditions of the specific manufacturer. The implementation conditions not specified are generally those used in routine experiments.
[0019] Unless otherwise defined, the technical terms or scientific terms used in the embodiments of the present disclosure should have the usual meanings understood by people with ordinary skills in the field to which this application belongs. The "first", "second" and similar words used in the embodiments of the present disclosure do not indicate any order, quantity or importance, but are only used to distinguish different components. "Include" or "comprise" and similar words mean that the elements or objects appearing before the word include the elements or objects listed after the word and their equivalents, without excluding other elements or objects. "Connect" or "connected" and similar words are not limited to physical or mechanical connections, but can include electrical connections, whether direct or indirect. In this article, "electrical connection" includes the situation where constituent elements are connected together through an element with some electrical function. "Element with some electrical function" is not particularly limited as long as it can transfer electrical signals between connected constituent elements. "Element with some electrical function" can be, for example, an electrode or wiring, or a switching element such as a transistor, or other functional elements such as a resistor, inductor or capacitor. “Up,” “down,” “left,” “right,” etc. are only used to indicate relative positional relationships. When the absolute position of the object being described changes, the relative positional relationship may also change accordingly.
[0020] In this application, terms such as "upper," "lower," "inner," and "middle" indicate positions or locations based on those shown in the accompanying drawings. These terms are primarily intended to better describe this application and its embodiments and are not intended to limit the devices, elements, or components indicated to specific positions, or to their construction or operation in a specific position.
[0021] Example 1 An embodiment of the present application provides a self-service vending machine, such as Figure 1 As shown, the self-service vending machine includes: Main controller module, database module, human-computer interaction module, login module, camera recognition module, code scanning module, monitoring module, voice call module and voice broadcast module, among which, The database module is used to enter the product categories and prices in the vending machine to establish a product database. The human-computer interaction module includes a display interface and an operation interface. The display interface is used to display the categories and prices of all commodities in the vending machine, as well as graphic descriptions of each stage of the user's operation. The operation interface is used for user operation. The login module is used to log in to the user's payment account. The login module includes a QR code display unit or a face recognition unit. The QR code display unit is used to display the QR code so that the user can scan the code to log in through the APP. The face recognition unit is used to perform face recognition on the user to log in to the payment account.
[0022] The camera recognition module is set in the self-service vending machine to identify the goods taken out by the user from the self-service vending machine. The code scanning module can scan the QR code on the product to reconfirm the product price.
[0023] The monitoring module is used to monitor the surrounding environment of the self-service vending machine in real time and transmit the monitoring images to the cloud background.
[0024] The voice call module allows users to make voice calls with back-end staff after they choose to request manual assistance.
[0025] The voice announcement module can provide voice reminders when users use the vending machine.
[0026] Example 2 An embodiment of the present application provides a self-service vending method, such as Figure 2 As shown, the self-service vending method includes the following steps: S1. Enter the categories and prices of the goods placed in the vending machine based on the database module to establish a goods database. S2. Based on the human-computer interaction module, the categories and prices of all commodities in the self-service vending machine are displayed on the display interface of the self-service vending machine. S3, based on the login module, the user logs in the payment account before using the self-service vending machine. After the user logs in the payment account, the door of the self-service vending machine automatically opens. S4, the camera recognition module identifies the product taken out by the user from the self-service vending machine, and the main controller module finds the category and price of the product from the product database and displays them on the display interface of the human-computer interaction module so that the user can confirm the purchased product. S5. If the user has questions about the category or price of the purchased product, the user can make a second confirmation of the product selection based on the human-computer interaction module. S6. After the product is confirmed for the second time, the product scanning module can scan the QR code on the product to confirm the product price, and the display interface of the human-computer interaction module will display the category and price of the product again so that the user can confirm the purchased product again. S7. After the user confirms the purchased goods, the main controller module automatically deducts the payment based on the user payment account logged in by the login module.
[0027] In some embodiments, the surrounding environment of the self-service vending machine is monitored in real time based on the monitoring module and the monitoring image is transmitted to the cloud background.
[0028] In some embodiments, based on the human-computer interaction module, the user can select the manual assistance option when using the self-service vending machine, and based on the voice call module, the backstage staff can have a voice call with the user.
[0029] In some embodiments, the voice announcement module can provide voice reminders when the user uses the self-service vending machine, so that the user can operate on the operation interface of the human-computer interaction module.
[0030] In some embodiments, the login method of the login module includes face recognition login and APP code scanning login.
[0031] The present application provides a self-service vending method and a self-service vending machine. When a user has questions about the price of a product selected from the self-service vending machine, the user can scan the product code for a second time to confirm, effectively avoiding the problem of errors in automatically deducting the user's product amount due to system errors or camera errors in identifying products. Of course, if the user has no questions about the price of the selected product, direct deductions can be made. While ensuring the portability of self-service vending, it also improves the accuracy of self-service vending product sales, effectively avoiding subsequent after-sales problems, and reducing labor costs.
[0032] The above embodiments are intended only to illustrate the technical concepts and features of this application. Their purpose is to enable those familiar with the art to understand the content of this application and implement it accordingly. They are not intended to limit the scope of protection of this application. Any equivalent changes or modifications made in accordance with the spirit of this application shall be included in the scope of protection of this application.
Claims
1. A self-service vending method, characterized by: The steps include: Based on the database module, the categories and prices of the goods placed in the vending machine are entered to establish a product database. Based on the human-computer interaction module, the categories and prices of all commodities in the vending machine are displayed on the display interface of the vending machine. Based on the login module, users can log in their payment account before using the self-service vending machine. After the user logs in their payment account, the door of the self-service vending machine will open automatically. The camera recognition module identifies the product that the user takes out from the vending machine, and the main controller module finds the category and price of the product from the product database and displays it on the display interface of the human-computer interaction module so that the user can confirm the purchased product. If the user has questions about the category or price of the product he / she purchased, the user can make a second confirmation of the product selection based on the human-computer interaction module. After the product is confirmed for the second time, the product scanning module can scan the QR code on the product to confirm the product price, and the display interface of the human-computer interaction module will display the category and price of the product again so that the user can confirm the purchased product again. After the user confirms the purchased goods, the main controller module automatically deducts the money based on the user payment account logged in by the login module.
2. The self-service vending method according to claim 1, wherein: Based on the monitoring module, the surrounding environment of the self-service vending machine is monitored in real time and the monitoring images are transmitted to the cloud background.
3. The self-service vending method according to claim 1, wherein: Based on the human-computer interaction module, users can choose the manual assistance option when using the self-service vending machine, and based on the voice call module, the backstage staff can have a voice call with the user.
4. The self-service vending method according to claim 1, wherein: Based on the voice broadcast module, voice reminders can be given when users use the self-service vending machine, so that users can operate on the operation interface of the human-computer interaction module.
5. The self-service vending method according to claim 1, wherein: The login methods of the login module include face recognition login and APP scan code login.
6. A self-service vending machine, wherein the self-service vending method according to any one of claims 1 to 4 is used, characterized in that: include: Main controller module, A database module is used to input the categories and prices of goods in the self-service vending machine to establish a goods database. The human-computer interaction module includes a display interface and an operation interface. The display interface is used to display the categories and prices of all commodities in the self-service vending machine, as well as graphic and text instructions for each stage of the user's operation. The operation interface is used for the user to operate. Login module, which is used to log in to the user's payment account. A camera recognition module is provided in the self-service vending machine to identify the goods taken out by the user from the self-service vending machine. The code scanning module can scan the QR code on the product to reconfirm the product price.
7. The self-service vending machine according to claim 6, wherein: It also includes a monitoring module, which is used to monitor the surrounding environment of the self-service vending machine in real time and transmit the monitoring image to the cloud background.
8. The self-service vending machine according to claim 6, wherein: It also includes a voice call module, which can make a voice call with the backstage staff after the user chooses manual help.
9. The self-service vending machine according to claim 6, wherein: The login module includes a QR code display unit or a face recognition unit. The QR code display unit is used to display a QR code so that the user can scan the code to log in through the APP. The face recognition unit is used to perform face recognition on the user to log in to the payment account.
10. The self-service vending machine according to claim 6, wherein: It also includes a voice broadcast module, which can provide voice reminders when the user uses the self-service vending machine.