Audio and video call talkback customer service system for parking lot

Abstract

The invention discloses a parking lot audio and video calling talkback customer service system which comprises a base, an adjusting mechanism is fixedly arranged on the upper surface of the base, a talkback box is fixedly arranged at the top of the adjusting mechanism, and a talkback button, a loudspeaker microphone and a camera are arranged on the front face of the talkback box; the adjusting mechanism comprises a supporting cylinder, a liftable supporting column is arranged in the supporting cylinder, and a positioning adjusting sleeve is rotationally arranged at the top end of the supporting column. According to the parking lot intercom box, the adjusting mechanism is arranged at the bottom of the parking lot intercom box, when a user needs to adjust the height of the intercom box, the user can step on a pedal switch, an adjusting motor is started to drive a lifting screw rod to rotate, and then the lifting screw rod drives a supporting column to move up and down in a supporting cylinder; the height of the talkback box can be adjusted according to different heights, so that people with different heights can conveniently use the docking device to call and communicate with a parking lot manager.

Description

Technical Field

[0001] The present application relates to the field of parking lot intercom technology, and in particular to a parking lot audio and video call intercom customer service system. Background Art

[0002] In existing parking management systems, intercom equipment plays a vital role as an important communication tool between managers and users. However, traditional parking intercom equipment has some design deficiencies, especially in terms of adaptability and user experience.

[0003] First, the height of traditional intercom equipment is often fixed and cannot be adjusted to suit the needs of people of different heights. This causes inconvenience to shorter or taller people when using intercom equipment, and they may even need to bend over or stand on tiptoe to operate it, which seriously affects the user experience.

[0004] Secondly, traditional intercom equipment also has shortcomings in terms of dust and protection. Due to the complex environment of parking lots, which is often dusty and cluttered, components such as buttons and microphones of intercom equipment are prone to dust accumulation, resulting in poor operation and reduced sound quality. This not only affects the normal use of the equipment but can also cause communication barriers between managers and users.

[0005] In summary, the existing parking lot intercom equipment has deficiencies in adaptability, dust protection, and functional diversity, and a new intercom system is urgently needed to solve these problems. Summary of the Invention

[0006] In order to improve the technical problems of existing parking lot intercom equipment in terms of adaptability, dust protection and functional diversity, the present application provides a parking lot audio and video call intercom customer service system.

[0007] The parking lot audio and video call intercom customer service system provided by this application adopts the following technical solutions: A parking lot audio and video call intercom customer service system includes a base, an upper surface of the base is fixedly provided with an adjustment mechanism, an intercom box is fixedly provided on the top of the adjustment mechanism, and the front of the intercom box is provided with an intercom button, a speaker microphone and a camera; The adjustment mechanism includes a support tube, a liftable support column is provided inside the support tube, a positioning adjustment sleeve is rotatably provided on the top end of the support column, the top end of the positioning adjustment sleeve is fixedly connected to the lower surface of the intercom, a pedal switch is fixedly provided on the surface of the support tube, an adjustment motor is fixedly provided on the inner bottom wall of the support tube, a lifting screw is fixedly provided on the rotating shaft of the adjustment motor, and a threaded adjustment groove matching the lifting screw is provided at the bottom end of the support column; A dust cover is fixedly provided on the front of the intercom box, the intercom button is located inside the dust cover, and a movable cover is rotatably provided on the surface of the dust cover.

[0008] By adopting the above technical solution, the system has the ability of dual-channel audio and video call intercom. Through the speaker microphone and camera set on the front of the intercom box, users can realize real-time voice calls and image transmission functions, which is convenient for parking lot users to quickly communicate and provide information feedback with the back-end customer service when encountering problems, thereby improving service response efficiency and management intelligence level; the support cylinder and the liftable support column in the adjustment mechanism cooperate with the internal lifting screw and the adjustment motor to realize electric adjustment of the intercom box height, meet the differentiated needs of different usage scenarios and user heights, and improve the comfort and convenience of human-computer interaction. The threaded adjustment slot at the bottom of the support column can cooperate with the lifting screw to ensure smooth and precise positioning during the lifting process; the top of the support column The positioning adjustment sleeve is connected to the intercom box through a rotating connection, and cooperates with the positioning structure to realize the direction adjustment of the intercom box, making the direction of the camera and microphone more flexible and controllable, and adapting to the use of people in multiple directions. The mechanical limit structure of the positioning slot and the plug-in block can also realize the precise fixation of the angle of the intercom box to prevent deflection, thereby improving the stability and reliability of the system. In terms of protection function, a dust cover is provided on the outside of the intercom button, and is physically shielded by a rotatable movable cover, which not only effectively prevents damage to the button caused by dust, water vapor or accidental human touch, but also improves the protection performance of the equipment in complex outdoor environments. The movable cover is designed with a rotating shaft and torsion spring structure to realize automatic rebound and reset, thereby improving convenience and durability.

[0009] Optionally, the movable cover is rotatably connected to the surface of the dust cover via two rotating shafts, and a torsion spring is sleeved on the surface of the rotating shaft, one end of the torsion spring is fixedly connected to the surface of the dust cover, and the other end of the torsion spring is fixedly connected to the surface of the movable cover.

[0010] By adopting the above technical solution, a rotating shaft and a torsion spring structure are set between the movable cover and the dust cover, so that the movable cover can realize the automatic reset function, which improves the convenience of user operation and the protection performance of the equipment. After the user uses the intercom button, the cover can be automatically closed under the action of the torsion spring, preventing external pollutants such as dust and water vapor from entering the interior of the equipment, thereby extending the service life of the equipment.

[0011] Optionally, the size of the movable cover plate matches that of the dust cover, and a handle is fixedly connected to the surface of the movable cover plate.

[0012] By adopting the above technical solution, a handle with a size matching the dust cover and a fixed connection is set on the movable cover, which improves the convenience and comfort of the user when opening and closing the cover. The matching size design can ensure that the intercom button is completely covered when not in use, effectively preventing dust and water, and enhancing the weather resistance and reliability of the equipment; and the setting of the handle enables the user to open the cover quickly and accurately when using the intercom function, thereby improving the humanized design level and practicality of the overall system.

[0013] Optionally, the support column is threadedly connected to the surface of the lifting screw rod through a threaded adjustment groove, the surface of the support column is fixedly connected to a limiting slider, the inner wall of the support tube is fixedly connected to a guide rod, and the limiting slider is slidably connected to the surface of the guide rod.

[0014] By adopting the above technical solution, the support column is threadedly connected to the lifting screw through the threaded adjustment groove, and a limit slider is set to slide with the guide rod, thereby realizing the precise adjustment and stable guiding function of the intercom height. The threaded connection makes the adjustment process smoother and more reliable, and can achieve delicate lifting and lowering; the cooperation between the limit slider and the guide rod effectively prevents the support column from rotating and offsetting, thereby improving the overall stability and safety of the structure, which is conducive to the flexible adjustment of the height of the equipment according to usage requirements in different scenarios, and meeting the operational needs of users of various heights.

[0015] Optionally, a sliding through hole matching the support column is provided at the top of the support tube, the support column is slidingly connected to the inner wall of the sliding through hole, and a dustproof sleeve is fixedly connected to the top end of the support tube, and the dustproof sleeve is sleeved and installed on the surface of the support column.

[0016] By adopting the above technical solution, a sliding through hole matching the support column is set at the top of the support tube, and a dustproof sleeve is installed on its top, so that the support column can maintain stable guidance during the lifting process, while effectively preventing dust and impurities from entering the interior of the support tube. The sliding through hole ensures the smoothness and precision of the vertical movement of the support column, and the dustproof sleeve plays a sealing and protective role on the internal mechanical structure, thereby extending the service life of the equipment, improving the overall operational reliability and the ability to adapt to complex outdoor environments.

[0017] Optionally, a positioning assembly is provided on the surface of the positioning adjustment sleeve, and the positioning assembly includes a positioning round block fixed on the top of the support column, the positioning round block is rotatably connected to the inner wall of the positioning adjustment sleeve, and a plurality of evenly distributed positioning slots are provided on the surface of the positioning round block, and a rectangular limit shell is fixedly connected to the surface of the positioning adjustment sleeve.

[0018] By adopting this technical solution, a positioning assembly is installed on the positioning adjustment sleeve, achieving precise adjustment and reliable positioning of the intercom's direction and angle. The positioning knob is rotatably connected to the inner wall of the positioning adjustment sleeve, allowing the intercom to rotate as needed. Multiple evenly distributed positioning slots provide multiple angle options to meet the viewing angle adjustment requirements in different usage scenarios. The rectangular limiter shell, combined with the subsequent positioning structure, effectively limits the position after rotation, preventing loosening and deviation, thereby improving system stability and user interaction accuracy.

[0019] Optionally, two limiting through holes are opened on the side of the rectangular limiting shell, and a U-shaped pull rod is slidingly provided on the inner wall of the two limiting through holes. One end of the U-shaped pull rod is fixedly connected to a positioning plug, and the position of the positioning plug corresponds to the positioning round block, and the size of the positioning plug matches the positioning slot.

[0020] By adopting this technical solution, a limiting through-hole is provided on the side of the rectangular limiting housing, into which a U-shaped pull rod and positioning insert are slidably installed, enabling quick insertion and fixation of the positioning circular block. The positioning insert matches the positioning slot and can be precisely inserted after the angle is adjusted, thus locking the positioning adjustment sleeve and preventing rotation and deviation. The structural design of the U-shaped pull rod facilitates manual operation, improves the convenience and efficiency of adjustment, and effectively ensures the stability of the intercom after angle adjustment and the reliability of the entire system.

[0021] Optionally, a return spring is fixedly connected to the inner wall of the rectangular limit shell, the other end of the return spring is fixedly connected to the surface of the positioning plug, and the surface of the rectangular limit shell is provided with a rectangular through hole matching the positioning plug.

[0022] By adopting the above technical solution, a reset spring is arranged in the rectangular limit shell and connected to the positioning plug, which can realize the automatic rebound function of the positioning plug, so that it can automatically embed into the positioning slot after the U-shaped pull rod is released, ensuring that the positioning process is simple and reliable. The setting of the rectangular through hole enables the positioning plug to be smoothly extended and used in conjunction with the positioning round block, further improving the operational convenience of the positioning component and the locking stability of the intercom after adjusting the angle, preventing displacement due to vibration or external force during use, and improving the safety and practicality of the overall structure.

[0023] Optionally, the adjusting motor is a bidirectional controllable motor, and the pedal switches are respectively connected to the lifting control circuits of the adjusting motor to control the up and down movement of the support column.

[0024] By adopting the above technical solution, the adjustment motor is set as a bidirectional controllable motor, and the pedal switch is used to control its lifting control circuit to achieve precise up and down movement adjustment of the support column, which is convenient for flexible adjustment of the height of the intercom box according to different user heights or usage scenarios. The setting of the pedal switch frees both hands, improves the convenience of operation and response speed, and is particularly suitable for high-frequency use environments such as parking lots. It effectively enhances the humanized design and practical performance of the system, and improves the adaptability and usage efficiency of the audio and video call intercom customer service system.

[0025] Optionally, the positioning slots are hemispherical groove structures, and the angles between each positioning slot are equal, so as to achieve precise adjustment and locking of the intercom box at different directions and angles.

[0026] By adopting this technical solution, the positioning slots with a hemispherical groove structure achieve precise positioning and secure locking of the intercom at multiple angles. The evenly spaced slots ensure uniform and consistent adjustment at each angle, enhancing adjustment flexibility and accuracy. The hemispherical structure provides a strong engagement force, effectively preventing loosening and displacement caused by vibration or external forces, ensuring that the intercom maintains a stable angle in various usage environments.

[0027] In summary, this application includes at least one of the following beneficial technical effects: 1. By installing an adjustment mechanism at the bottom of the parking intercom box, when the user needs to adjust the height of the intercom box, they can step on the pedal switch to start the adjustment motor to drive the lifting screw to rotate, and then use the lifting screw to drive the support column to move up and down inside the support tube. The height of the intercom box can be adjusted according to different heights, making it easier for people of different heights to use the docking device to call and communicate with parking lot managers; 2. By providing a dust cover on the surface of the intercom box, the dust cover can be used to protect the intercom button from dust and dust in the external environment from accumulating on the surface of the intercom button, thereby preventing the intercom button from being blocked and difficult to press. In addition, by providing a torsion spring on the surface of the movable cover, the movable cover can automatically reset after each use of the intercom button, thereby achieving a sealing effect of the dust cover. BRIEF DESCRIPTION OF THE DRAWINGS

[0028] Figure 1 This is a schematic diagram of the front structure of this application.

[0029] Figure 2 This is a schematic diagram of the partial side sectional structure of this application.

[0030] Figure 3 This is a schematic diagram of the side sectional structure of the positioning component of this application.

[0031] Figure 4 for Figure 1 Enlarged structural diagram at point A in the middle.

[0032] In the accompanying drawings: 1. Base; 2. Adjustment mechanism; 3. Intercom; 4. Positioning assembly; 5. Speaker microphone; 6. Camera; 7. Dust cover; 8. Movable cover; 9. Torsion spring; 10. Handle; 11. Intercom button; 201. Support tube; 202. Support column; 203. Positioning adjustment sleeve; 204. Pedal switch; 205. Adjustment motor; 206. Lifting screw; 208. Limiting slider; 209. Guide rod; 210. Dust sleeve; 401. Positioning round block; 402. Positioning slot; 403. Rectangular limiting shell; 404. U-shaped pull rod; 405. Positioning plug; 406. Return spring. DETAILED DESCRIPTION

[0033] The following is combined with Figure 1-4 This application is further described in detail. The embodiment of the present application discloses a parking lot audio and video call intercom customer service system. Figure 1 and Figure 2 , including a base 1, an adjustment mechanism 2 is fixedly provided on the upper surface of the base 1, an intercom box 3 is fixedly provided on the top of the adjustment mechanism 2, and an intercom button 11, a speaker microphone 5 and a camera 6 are provided on the front of the intercom box 3.

[0034] It should be noted that after pressing the intercom button 11, the speaker microphone 5 can be used to connect and communicate with the parking lot manager, and the camera 6 can be used to transmit the on-site drawing to the parking lot management background.

[0035] Reference Figure 3 and Figure 4 In a preferred embodiment, the adjustment mechanism 2 includes a support tube 201, a liftable support column 202 is provided inside the support tube 201, a positioning adjustment sleeve 203 is rotatably provided at the top end of the support column 202, the top end of the positioning adjustment sleeve 203 is fixedly connected to the lower surface of the intercom box 3, and a pedal switch 204 is fixedly provided on the surface of the support tube 201.

[0036] It should be noted that an up switch and a down switch are provided on the surface of the pedal switch 204 , and the up switch and the down switch can respectively raise and lower the height of the intercom box 3 .

[0037] Reference Figure 3 and Figure 4 In a preferred embodiment, a positioning component 4 is provided on the surface of the positioning adjustment sleeve 203, and the positioning component 4 includes a positioning round block 401 fixed on the top of the support column 202, and the positioning round block 401 is rotatably connected to the inner wall of the positioning adjustment sleeve 203, and a plurality of evenly distributed positioning slots 402 are opened on the surface of the positioning round block 401, and a rectangular limiting shell 403 is fixedly connected to the surface of the positioning adjustment sleeve 203.

[0038] Two limiting through holes are provided on the side of the rectangular limiting shell 403, and a U-shaped pull rod 404 is slidingly provided on the inner wall of the two limiting through holes. One end of the U-shaped pull rod 404 is fixedly connected to a positioning plug 405, and the position of the positioning plug 405 corresponds to the positioning round block 401, and the size of the positioning plug 405 matches the positioning slot 402.

[0039] It should be noted that a return spring 406 is fixedly connected to the inner wall of the rectangular limit shell 403, and the other end of the return spring 406 is fixedly connected to the surface of the positioning plug 405. A rectangular through hole matching the positioning plug 405 is opened on the surface of the rectangular limit shell 403.

[0040] By setting the positioning component 4, when the horizontal angle of the intercom box 3 needs to be adjusted, the U-shaped pull rod 404 can be pulled outward to rotate the positioning adjustment sleeve 203 on the surface of the positioning round block 401, and then the U-shaped pull rod 404 can be loosened. Under the action of the return spring 406, the positioning plug 405 is driven to insert into the positioning slot 402 on the surface of the positioning round block 401, and then the positioning plug 405 is used to tighten and fix the positioning adjustment sleeve 203, which makes it convenient for the installer to adjust and position the horizontal angle of the intercom box 3 according to the on-site installation conditions.

[0041] An adjusting motor 205 is fixedly provided on the inner bottom wall of the support tube 201, and a lifting screw 206 is fixedly provided on the rotating shaft of the adjusting motor 205. A threaded adjustment groove matching the lifting screw 206 is provided at the bottom end of the support column 202. The support column 202 is threadedly connected to the surface of the lifting screw 206 through the threaded adjustment groove. The surface of the support column 202 is fixedly connected to a limiting slider 208. The inner wall of the support tube 201 is fixedly connected to a guide rod 209, and the limiting slider 208 is slidably connected to the surface of the guide rod 209.

[0042] It should be noted that a sliding through hole matching the support column 202 is provided at the top of the support tube 201, the support column 202 is slidably connected to the inner wall of the sliding through hole, and a dustproof sleeve 210 is fixedly connected to the top of the support tube 201, and the dustproof sleeve 210 is sleeved and installed on the surface of the support column 202. The dustproof sleeve 210 can limit and protect the support column 202.

[0043] It is worth noting that by providing an adjustment mechanism 2 at the bottom of the parking lot intercom box 3, when the user needs to adjust the height of the intercom box 3, he can step on the pedal switch 204 to start the adjustment motor 205 to drive the lifting screw 206 to rotate, and then use the lifting screw 206 to drive the support column 202 to move up and down inside the support tube 201. The height of the intercom box 3 can be adjusted according to different heights, making it convenient for people of different heights to use the intercom device to call and communicate with the parking lot management personnel.

[0044] Reference Figure 1 and Figure 4 In a preferred embodiment, a dust cover 7 is fixedly provided on the front of the intercom box 3, an intercom button 11 is located inside the dust cover 7, a movable cover 8 is rotatably provided on the surface of the dust cover 7, the size of the movable cover 8 matches the dust cover 7, and a handle 10 is fixedly connected to the surface of the movable cover 8, the movable cover 8 is rotatably connected to the surface of the dust cover 7 through two rotating shafts, and a torsion spring 9 is sleeved on the surface of the rotating shaft, one end of the torsion spring 9 is fixedly connected to the surface of the dust cover 7, and the other end of the torsion spring 9 is fixedly connected to the surface of the movable cover 8.

[0045] It is worth noting that by providing a dust cover 7 on the surface of the intercom box 3, the dust cover 7 can be used to prevent dust and protect the intercom button 11, thereby preventing dust in the external environment from accumulating on the surface of the intercom button 11, thereby causing the intercom button 11 to be blocked and difficult to press. Moreover, by providing a torsion spring 9 on the surface of the movable cover 8, the movable cover 8 can be automatically reset after each use of the intercom button 11, thereby achieving a sealing effect on the dust cover 7.

[0046] Working principle: When in use, first step on the pedal switch 204 with your foot to increase or decrease the switch on the surface, start the adjustment motor 205 to drive the lifting screw 206 to rotate, and the lifting screw 206 drives the support column 202 to move up and down inside the support tube 201, thereby adjusting the height of the intercom box 3, and then open the movable cover 8 on the surface of the dust cover 7 downward, press the intercom button 11, and use the speaker microphone 5 to call and intercom with the parking lot manager. After the communication is completed, you can loosen the movable cover 8, and under the action of the torsion spring 9, the movable cover 8 is driven to automatically flip and reset, and the movable cover 8 and the dust cover 7 are used to prevent dust and protect the intercom button 11, thereby improving the stability of the intercom button 11 in subsequent use.

[0047] The above are all preferred embodiments of the present application, and are not intended to limit the scope of protection of the present application. Therefore, any equivalent changes made based on the structure, shape, and principle of the present application should be included in the scope of protection of the present application.

Claims

1. A parking lot audio and video call intercom customer service system, comprising a base (1), characterized in that: An adjustment mechanism (2) is fixedly provided on the upper surface of the base (1), an intercom box (3) is fixedly provided on the top of the adjustment mechanism (2), and an intercom button (11), a speaker microphone (5) and a camera (6) are provided on the front of the intercom box (3); The adjustment mechanism (2) comprises a support tube (201), a liftable support column (202) is provided inside the support tube (201), a positioning adjustment sleeve (203) is rotatably provided at the top end of the support column (202), the top end of the positioning adjustment sleeve (203) is fixedly connected to the lower surface of the intercom box (3), a pedal switch (204) is fixedly provided on the surface of the support tube (201), an adjustment motor (205) is fixedly provided on the inner bottom wall of the support tube (201), a lifting screw (206) is fixedly provided on the rotating shaft of the adjustment motor (205), and a threaded adjustment groove matching the lifting screw (206) is provided at the bottom end of the support tube (202); A dust cover (7) is fixedly provided on the front of the intercom box (3), the intercom button (11) is located inside the dust cover (7), and a movable cover (8) is rotatably provided on the surface of the dust cover (7).

2. The parking lot audio and video call intercom customer service system according to claim 1, characterized in that: The movable cover plate (8) is rotatably connected to the surface of the dust cover (7) via two rotating shafts, and a torsion spring (9) is sleeved on the surface of the rotating shaft, one end of the torsion spring (9) is fixedly connected to the surface of the dust cover (7), and the other end of the torsion spring (9) is fixedly connected to the surface of the movable cover plate (8).

3. The parking lot audio and video call intercom customer service system according to claim 1, characterized in that: The size of the movable cover plate (8) matches that of the dust cover (7), and a handle (10) is fixedly connected to the surface of the movable cover plate (8).

4. The parking lot audio and video call intercom customer service system according to claim 1, characterized in that: The support column (202) is threadedly connected to the surface of the lifting screw (206) through a threaded adjustment groove, the surface of the support column (202) is fixedly connected to a limiting slider (208), the inner wall of the support cylinder (201) is fixedly connected to a guide rod (209), and the limiting slider (208) is slidably connected to the surface of the guide rod (209).

5. The parking lot audio and video call intercom customer service system according to claim 1, characterized in that: A sliding through hole matching the support column (202) is provided at the top of the support tube (201), the support column (202) is slidably connected to the inner wall of the sliding through hole, and a dustproof sleeve (210) is fixedly connected to the top end of the support tube (201), and the dustproof sleeve (210) is sleeved and installed on the surface of the support column (202).

6. The parking lot audio and video call intercom customer service system according to claim 1, characterized in that: The surface of the positioning adjustment sleeve (203) is provided with a positioning assembly (4), the positioning assembly (4) comprises a positioning round block (401) fixed to the top of the support column (202), the positioning round block (401) is rotatably connected to the inner wall of the positioning adjustment sleeve (203), and the surface of the positioning round block (401) is provided with a plurality of evenly distributed positioning slots (402), and the surface of the positioning adjustment sleeve (203) is fixedly connected to a rectangular limiting shell (403).

7. The parking lot audio and video call intercom customer service system according to claim 6, characterized in that: Two limiting through holes are provided on the side of the rectangular limiting shell (403), and a U-shaped pull rod (404) is slidably provided on the inner wall of the two limiting through holes. One end of the U-shaped pull rod (404) is fixedly connected to a positioning plug (405), and the position of the positioning plug (405) corresponds to the positioning circular block (401), and the size of the positioning plug (405) matches the positioning slot (402).

8. The parking lot audio and video call intercom customer service system according to claim 7, characterized in that: A return spring (406) is fixedly connected to the inner wall of the rectangular limit shell (403), and the other end of the return spring (406) is fixedly connected to the surface of the positioning plug (405). The surface of the rectangular limit shell (403) is provided with a rectangular through hole that matches the positioning plug (405).

9. The parking lot audio and video call intercom customer service system according to claim 1, characterized in that: The regulating motor (205) is a bidirectional controllable motor, and the pedal switches (204) are respectively connected to the lifting control circuits of the regulating motor (205) for controlling the up and down movement of the support column (202).

10. The parking lot audio and video call intercom customer service system according to claim 6, characterized in that: The positioning slots (402) are hemispherical groove structures, and the spacing angles between each positioning slot (402) are equal, and are used to achieve precise adjustment and locking of the intercom box (3) at different directions and angles.

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