Internet medical signing service-based treatment appointment system and method

Abstract

The invention belongs to the field of mobile medical treatment, and particularly relates to a doctor-seeing appointment system and method based on an internet medical signing service, and the system comprises a family doctor end, a member end, and a medical institution end. The family doctor end is used for signing a contract with the member end, receiving the medical service application of the member end, uploading the medical service application of a specified member to the medical institution ends and waiting for establishment of data communication between the member end and the medical institution ends at all levels; the member end is used for signing a two-dimensional code through a specified family doctor, binding the member end with the specified family doctor end, creating a private chat channel with the specified family doctor, and waiting for the calling of the specified family doctor end; and the medical institution end is used for receiving the medical service application information sent by the family doctor end, judging whether the service is received or not, and feeding back a result to the appointed family doctor end. According to the invention, medical resource allocation of medical institutions at all levels is effectively utilized, and the problem of medical resource waste caused by excessive medical treatment of patients is effectively solved.

Description

Technical Field

[0001] This invention belongs to the field of mobile healthcare, specifically a medical appointment system and method based on internet-based medical contract services. Background Technology

[0002] With the continuous development and application of internet technology, the field of internet healthcare has also experienced rapid growth. Traditional medical service models have many problems, such as long waiting times for appointments and poor information exchange. Therefore, internet-based medical contract services have become an important solution.

[0003] Currently, online appointment registration systems are used to address the existing problems. These systems allow users to register for appointments at medical institutions through the hospital's information management system. However, registration is limited to one medical institution at a time and lacks the function of triaging patients across different hospital levels. Consequently, the triage system has not effectively realized the allocation of medical resources between different levels of hospitals, such as community health service centers / clinics, primary hospitals, secondary hospitals, and tertiary hospitals, and the waste of medical resources due to patients receiving excessive medical treatment still exists. Summary of the Invention

[0004] The purpose of this invention is to provide a system and method for online medical appointment booking based on a contracted healthcare service, effectively diverting medical resources and avoiding waste caused by over-treatment. By introducing a family doctor contract system, a long-term and stable relationship can be established between family doctors and members, enabling personalized and continuous medical services. Against this backdrop, an online medical appointment booking system based on a contracted healthcare service has emerged.

[0005] The technical solution adopted by the present invention to achieve the above objectives is: a medical appointment system based on Internet medical contract service, comprising: a family doctor terminal, a member terminal, and a medical institution terminal;

[0006] The family doctor terminal is used to sign contracts with members, receive medical service applications from members, and upload medical service applications of designated members to medical institutions, while waiting for the members and medical institutions at all levels to establish data communication.

[0007] The member terminal is used to bind with the designated family doctor's terminal after signing a contract with the designated family doctor via a designated family doctor's QR code, and then wait for the designated family doctor's terminal to call it;

[0008] On the medical institution side, it is used to receive medical service application information sent from the family doctor's side, determine whether to accept the service, and send the result back to the designated family doctor's side.

[0009] The family doctor's client includes: an outpatient hall function module, a member group chat module, and a family doctor private chat module;

[0010] The outpatient hall module provides online queuing and registration services, allowing patients to select their appointment time slot at the designated medical institution by their family doctor in advance.

[0011] The member group chat module provides a communication platform for family doctors and contracted members, enabling doctors to understand the health status of members and provide personalized medical advice.

[0012] The family doctor private chat module is used to sign contracts with members, receive medical service applications from members, and upload medical service applications from designated members to medical institutions to establish data communication.

[0013] The family doctor private chat module also has the following functions for applying for medical services at designated medical institutions, including:

[0014] a. Laboratory test request: The family doctor sends a laboratory test request to the designated medical institution and transmits the patient's relevant health data to the medical institution.

[0015] b. Prescription request: The family doctor submits a prescription request to the designated medical institution, including the name of the medicine, dosage, and method of use, so that the patient can obtain the medicine in a timely manner;

[0016] c. Consultation request: The family doctor sends a consultation request to the designated medical institution, inviting other specialists to participate in the patient's diagnosis and treatment process, and providing a detailed description of the patient's condition and imaging data;

[0017] d. Referral Request: When a family doctor needs professional medical services from a higher-level medical institution, they shall submit a referral request to the designated medical institution and provide the patient's medical records.

[0018] The member terminal includes: a member registration module, a personal health record module, and an appointment registration module;

[0019] The member registration module is used for patients to register as members and bind their designated family doctors to establish personal health records and schedule appointments.

[0020] The personal health record module is used to record members' health status, past medical history, and medical information such as drug allergies, providing doctors with reference information;

[0021] The appointment booking module allows registered members to select time slots and book appointments online, and communicate in real time with their family doctors so that doctors can provide better services to members.

[0022] The medical institution module includes: a multi-level medical institution module, a specialized medical institution module, and a community clinic module.

[0023] The multi-level medical institution module includes: a tertiary-level medical institution module, a secondary-level medical institution module, and a primary-level medical institution module; the multi-level medical institution module is used to receive medical service application information from the family doctor terminal, determine whether to accept the application based on its own conditions, and feed back the result to the designated family doctor terminal;

[0024] The Specialty Medical Institution module is used to provide medical services in specific fields, receive consultation requests from family doctors, and respond with results within a specified time.

[0025] The community clinic module is used to provide service support to primary healthcare institutions, receive referral requests from family doctors, and arrange medical treatment according to the patient's condition.

[0026] A method for making an appointment for medical treatment based on an internet-based medical contract service includes the following steps:

[0027] 1) Members use the member registration module on the member's end to scan the designated family doctor's contract QR code, bind with the designated family doctor's end, establish a private chat channel with the family doctor, and wait for the family doctor's response.

[0028] 2) After completing member registration, members will create a personal health record. Members can select a time slot and make an online appointment for medical treatment through the appointment registration module. When it is time for the actual medical treatment, members can initiate a medical service application to their family doctor through the family doctor private chat module.

[0029] 3) The family doctor's terminal receives and verifies medical service applications submitted by members; and sends the results back to the member's terminal or the medical institution's terminal.

[0030] 4) The member receives the application feedback from the family doctor. If the application is approved, the member goes to the designated medical institution for treatment according to the type of medical service application.

[0031] 5) Designated medical institutions receive medical service application information sent by family doctors, determine whether to accept the application based on their own conditions, and feed back the result to the family doctor.

[0032] 6) The family doctor's terminal will send the results from the designated medical institution to the member's terminal through the member group chat module. Members can then use the outpatient hall function module to select the appointment time slot of the designated medical institution for their family doctor in advance to make an appointment.

[0033] Step 1) specifically includes:

[0034] 1-1) Receive requests from members to scan a designated family doctor's contract QR code using their member app;

[0035] 1-2) Use a QR code recognition algorithm to identify and verify the validity of the designated family doctor's contract QR code;

[0036] 1-3) After verification, a private chat channel is established between the member and the designated family doctor through a messaging algorithm, and the transmission and reception of messages are ensured;

[0037] 1-4) Wait for the family doctor's response and process the response results.

[0038] Steps 1-3) are specifically as follows:

[0039] a. Member and family doctor authentication: Members and doctors are authenticated through 2FA two-factor authentication to ensure they are legitimate users with the appropriate permissions;

[0040] b. Establish a private chat channel: After the member and the family doctor are successfully authenticated, a private chat channel is established between the member and the doctor using an encryption protocol that uses Secure Sockets Layer (SSL) or Transport Layer Security (TLS) to protect the confidentiality and integrity of the communication content by generating and exchanging public and private keys.

[0041] c. Messaging: After the private chat channel between the member and the family doctor is established, the member and the family doctor can communicate through this channel;

[0042] Members send messages to doctors using a publish-subscribe model, ensuring that messages are delivered and received in order.

[0043] d. Ensure message delivery and reception through the ACK / NACK mechanism: When a doctor receives a message from a member, he / she will send an ACK message to the member to indicate that the message has been successfully received; if the message fails to be delivered, the doctor will send a NACK message to let the member know that the message has not been received.

[0044] Step 3) specifically includes:

[0045] After verifying the member's personal information by accessing the member's personal health record module, the family doctor assesses the rationality and necessity of the application and decides whether to approve it. If the application is approved, the result is sent back to the corresponding medical institution and the member's end; if the application is not approved, the result is sent back to the member's end.

[0046] The member terminal receives the application feedback result from the family doctor terminal. If the application is approved, the member goes to the designated medical institution for treatment according to the type of medical service application, specifically:

[0047] 4-1) If the family doctor determines that the user needs advanced medical services or treatment for complex illnesses, and the application is accepted and approved by the tertiary medical institution module, the member will go to the tertiary medical institution for treatment.

[0048] 4-2) If the family doctor determines that the user needs intermediate medical services and treatment for common illnesses, and the application is accepted and approved by the Grade II Class A medical institution module, the member goes to the Grade II Class A medical institution for treatment.

[0049] 4-3) If the family doctor determines that the user needs primary medical services and treatment for common ailments, and the application is accepted and approved by the Class A medical institution module, the member will go to the Class A medical institution for treatment.

[0050] 4-4) If the family doctor determines that the user needs professional treatment and consultation services for certain specific diseases or symptoms, and the application is accepted and approved by the specialist medical institution module, the member goes to the specialist medical institution for treatment.

[0051] 4-5) If the family doctor determines that the user needs diagnosis, treatment and basic medical services for common illnesses, and the application is accepted and approved by the community clinic module, the member will go to the community clinic for treatment.

[0052] The present invention has the following beneficial effects and advantages:

[0053] 1. This invention enables designated patients to apply for appointment services online through a family doctor's terminal, effectively utilizing the allocation of medical resources among medical institutions at all levels, from community health service centers / clinics to primary, secondary, and tertiary hospitals.

[0054] 2. This invention effectively utilizes the allocation of medical resources at all levels of medical institutions, effectively solving the problem of waste of medical resources caused by patients' over-treatment.

[0055] 3. This invention allows patients to select suitable medical institutions and make appointments through a family doctor's app, making it easier for patients to visit hospitals and solving the problem of difficulty in registering at large hospitals. Attached Figure Description

[0056] Figure 1 Flowchart of the method for making appointments based on internet-based medical contract services according to the present invention;

[0057] Figure 2 The system framework diagram of the appointment system for medical treatment based on Internet medical contract service of the present invention. Detailed Implementation

[0058] The present invention will now be described in further detail with reference to the accompanying drawings and embodiments.

[0059] like Figure 2 The diagram shown is a system framework diagram of the online medical appointment system based on the contracted online medical service of the present invention. The online medical appointment system based on the contracted online medical service of the present invention includes: a family doctor terminal, a member terminal, and a medical institution terminal.

[0060] The family doctor terminal is used to sign contracts with members, receive medical service applications from members, and upload medical service applications of designated members to medical institutions, while waiting for the members and medical institutions at all levels to establish data communication.

[0061] The member terminal is used to bind with the designated family doctor's terminal after signing a contract with the designated family doctor via a designated family doctor's QR code, and then wait for the designated family doctor's terminal to call it;

[0062] On the medical institution side, it is used to receive medical service application information sent from the family doctor's side, determine whether to accept the service, and send the result back to the designated family doctor's side.

[0063] The family doctor app includes: a lobby function module, a member group chat module, and a family doctor private chat module;

[0064] The outpatient hall module provides online queuing and registration services, allowing patients to select their appointment time slot at the designated medical institution by their family doctor in advance.

[0065] The member group chat module provides a communication platform for family doctors and contracted members, enabling doctors to understand the health status of members and provide personalized medical advice.

[0066] The family doctor private chat module is used to sign contracts with members, receive medical service applications from members, and upload medical service applications from designated members to medical institutions to establish data communication.

[0067] The family doctor private chat module also has the function of applying for medical services from the following designated medical institutions, including:

[0068] a. Laboratory test request: The family doctor sends a laboratory test request to the designated medical institution and transmits the patient's relevant health data to the medical institution.

[0069] b. Prescription request: The family doctor submits a prescription request to the designated medical institution, including the name of the medicine, dosage, and method of use, so that the patient can obtain the medicine in a timely manner;

[0070] c. Consultation request: The family doctor sends a consultation request to the designated medical institution, inviting other specialists to participate in the patient's diagnosis and treatment process, and providing a detailed description of the patient's condition and imaging data;

[0071] d. Referral Request: When a family doctor needs professional medical services from a higher-level medical institution, they shall submit a referral request to the designated medical institution and provide the patient's medical records.

[0072] The member-only module includes: a member registration module, a personal health record module, and an appointment booking module.

[0073] The member registration module is used for patients to register as members and bind their designated family doctors to establish personal health records and schedule appointments.

[0074] The personal health record module is used to record members' health status, past medical history, and medical information such as drug allergies, providing doctors with reference information;

[0075] The appointment booking module allows registered members to select time slots and book appointments online, and communicate in real time with their family doctors so that doctors can provide better services to members.

[0076] On the medical institution side, it includes: multi-level medical institution module, specialized medical institution module, and community clinic module;

[0077] The multi-level medical institution module includes: a tertiary hospital module, a secondary hospital module, and a primary hospital module; the multi-level medical institution module is used to receive medical service application information from the family doctor terminal, determine whether to accept the application based on its own conditions, and feed back the result to the designated family doctor terminal;

[0078] The Specialty Medical Institution module is used to provide medical services in specific fields, receive consultation requests from family doctors, and respond with results within a specified time.

[0079] The community clinic module is used to provide service support to primary healthcare institutions, receive referral requests from family doctors, and arrange medical treatment according to the patient's condition.

[0080] like Figure 1 The diagram shows a flowchart of a method for making an appointment for medical treatment based on an internet-based medical service contract system, comprising the following steps:

[0081] 1) Members use the member registration module on the member's end to scan the designated family doctor's contract QR code, bind with the designated family doctor's end, establish a private chat channel with the family doctor, and wait for the family doctor's response.

[0082] 2) After completing member registration, members will create a personal health record. Members can select a time slot and make an online appointment for medical treatment through the appointment registration module. When it is time for the actual medical treatment, members can initiate a medical service application to their family doctor through the family doctor private chat module.

[0083] 3) The family doctor's terminal receives and verifies medical service applications submitted by members; and sends the results back to the member's terminal or the medical institution's terminal.

[0084] 4) The member receives the application feedback from the family doctor. If the application is approved, the member goes to the designated medical institution for treatment according to the type of medical service application.

[0085] 5) Designated medical institutions receive medical service application information sent by family doctors, determine whether to accept the application based on their own conditions, and feed back the result to the family doctor.

[0086] 6) The family doctor's terminal will send the results from the designated medical institution to the member's terminal through the member group chat module. Members can then use the outpatient hall function module to select the appointment time slot of the designated medical institution for their family doctor in advance to make an appointment.

[0087] Step 1), specifically:

[0088] 1-1) Receive requests from members to scan a designated family doctor's contract QR code using their member app;

[0089] 1-2) Use a QR code recognition algorithm to identify and verify the validity of the designated family doctor's contract QR code;

[0090] 1-3) After verification, a private chat channel is established between the member and the designated family doctor through a messaging algorithm, and the transmission and reception of messages are ensured;

[0091] 1-4) Wait for the family doctor's response and process the response results.

[0092] Steps 1-3) are as follows:

[0093] a. Member and family doctor authentication: Members and doctors are authenticated through 2FA two-factor authentication to ensure they are legitimate users with the appropriate permissions;

[0094] b. Establish a private chat channel: After the member and the family doctor are successfully authenticated, a private chat channel is established between the member and the doctor using an encryption protocol that uses Secure Sockets Layer (SSL) or Transport Layer Security (TLS) to protect the confidentiality and integrity of the communication content by generating and exchanging public and private keys.

[0095] c. Messaging: After the private chat channel between the member and the family doctor is established, the member and the family doctor can communicate through this channel;

[0096] Members send messages to doctors using a publish-subscribe model, ensuring that messages are delivered and received in order.

[0097] d. Ensure message delivery and reception through the ACK / NACK mechanism: When a doctor receives a message from a member, he / she will send an ACK message to the member to indicate that the message has been successfully received; if the message fails to be delivered, the doctor will send a NACK message to let the member know that the message has not been received.

[0098] Step 3), specifically:

[0099] After verifying the member's personal information by accessing the member's personal health record module, the family doctor assesses the rationality and necessity of the application and decides whether to approve it. If the application is approved, the result is sent back to the corresponding medical institution and the member's end; if the application is not approved, the result is sent back to the member's end.

[0100] The member receives the application feedback from the family doctor. If the application is approved, the member goes to the designated medical institution for treatment according to the type of medical service application. Specifically:

[0101] 4-1) If the family doctor determines that the user needs advanced medical services or treatment for complex illnesses, and the application is accepted and approved by the tertiary medical institution module, the member will go to the tertiary medical institution for treatment.

[0102] 4-2) If the family doctor determines that the user needs intermediate medical services and treatment for common illnesses, and the application is accepted and approved by the Grade II Class A medical institution module, the member goes to the Grade II Class A medical institution for treatment.

[0103] 4-3) If the family doctor determines that the user needs primary medical services and treatment for common ailments, and the application is accepted and approved by the Class A medical institution module, the member will go to the Class A medical institution for treatment.

[0104] 4-4) If the family doctor determines that the user needs professional treatment and consultation services for certain specific diseases or symptoms, and the application is accepted and approved by the specialist medical institution module, the member goes to the specialist medical institution for treatment.

[0105] 4-5) If the family doctor determines that the user needs diagnosis, treatment and basic medical services for common illnesses, and the application is accepted and approved by the community clinic module, the member will go to the community clinic for treatment.

[0106] Furthermore, the functional units in the various embodiments of this invention can be integrated into one processing unit, or each unit can exist physically separately, or two or more units can be integrated into one unit. The integrated units described above can be implemented in hardware or as software functional units. The above are merely embodiments of this application and do not limit the patent scope of this application. Any equivalent structural or procedural transformations made based on the description and drawings of this application, or direct or indirect applications in other related technical fields, are similarly included within the patent protection scope of this application.

Claims

1. An appointment system for a medical appointment based on an Internet medical subscription service, characterized by, The application relates to a family doctor terminal, a member terminal and a medical institution terminal. The family doctor terminal is used for signing up with the member terminal, receiving a medical service application of the member terminal and uploading the medical service application of the designated member to the medical institution terminal, and waiting for the member terminal and the medical institution terminal to establish data communication. The member terminal is used for creating a private chat channel with the designated family doctor terminal after binding with the designated family doctor terminal through a designated family doctor signing up two-dimensional code, and waiting for the designated family doctor terminal to call. The medical institution terminal is used for receiving the medical service application information from the family doctor terminal, judging whether the service is received and feeding back the result to the designated family doctor terminal. The family doctor terminal comprises an outpatient hall function module, a member group chat module and a family doctor private chat module.

2. The medical appointment system based on the Internet medical subscription service according to claim 1, wherein The outpatient hall function module is used for providing online queuing and registration services, so that patients can select a family doctor designated medical institution terminal for treatment in advance. The member group chat module is used for providing an exchange platform for family doctors and signed-up members, so that doctors can understand the health conditions of the members and provide personalized medical advice. The family doctor private chat module is used for signing up with the member terminal, receiving a medical service application of the member terminal and uploading the medical service application of the designated member to the medical institution terminal, so as to establish data communication. The family doctor private chat module further has the following medical service application functions of the designated medical institution, comprising: 3.The medical appointment system based on the Internet medical subscription service of claim 2, wherein, a. test application: the family doctor sends a test application to the designated medical institution terminal and transmits the related health data of the patient to the medical institution terminal; b. drug application: the family doctor sends a drug application to the designated medical institution terminal, including the name, dose and usage of the drug, so that the patient can obtain the drug in time; c. consultation application: the family doctor sends a consultation application to the designated medical institution terminal, invites other specialist doctors to participate in the diagnosis and treatment process of the patient and provides detailed disease description and image data; d. referral application: the family doctor sends a referral application to the designated medical institution terminal when higher-level medical services are needed, and provides the medical record data of the patient. The member terminal comprises a member registration module, a personal health record module and a reservation registration module. 4.The medical appointment system based on the Internet medical subscription service of claim 1, wherein, The member registration module is used for registering the patient as a member and binding the designated family doctor, so as to establish a personal health record and reservation service; The personal health record module is used for recording the health conditions, past medical history and drug allergy of the member, so as to provide a reference basis for doctors; The reservation registration module is used for the registered member to select a time period and make an online reservation for treatment, and realizes real-time communication with the family doctor terminal, so that the doctor can provide better service for the member. The medical institution terminal comprises a multi-level medical institution module, a specialist medical institution module and a community clinic module. 5.The medical appointment system based on the Internet medical subscription service of claim 1, wherein, The multi-level medical institution module comprises a three-A medical institution module, a two-A medical institution module and a one-A medical institution module. The multi-level medical institution module is used for receiving the medical service application information from the family doctor terminal, judging whether the application is received according to the conditions of the module and feeding back the result to the designated family doctor terminal. The special medical institution module is used for providing medical services in a specific field, receiving a consultation application from the family doctor end, and replying with a result within a specified time; The community clinic module is used for providing service support for primary medical institutions, receiving a referral application from the family doctor end, and arranging a visit according to the patient's condition.

6. The medical appointment method of the medical appointment system based on the Internet medical subscription service according to claim 1, characterized in that, The steps include the following: 1) The member uses the member registration module of the member end to scan the designated family doctor signing two-dimensional code, binds with the designated family doctor end, establishes a private chat channel with the family doctor, and waits for the response of the family doctor end; 2) After completing the member registration, the member establishes a personal health record, selects a time period and makes an online appointment for a visit through the appointment registration module, and initiates a medical service application to the family doctor through the family doctor private chat module when formally visiting a doctor; 3) The family doctor end receives the medical service application submitted by the member end and verifies it, and feeds back the result to the member end or the medical institution end; 4) The member end receives the application feedback result of the family doctor end, and if the application is passed, the member goes to the designated medical institution for a visit according to the type of the medical service application; 5) The designated medical institution receives the medical service application information sent by the family doctor end, judges whether to accept the application according to its own conditions, and feeds back the result to the family doctor end; 6) The family doctor end feeds back the result of the designated medical institution end to the member end through the member group chat module, and the member selects the visit time period of the family doctor designated medical institution end in advance through the outpatient hall function module to make an appointment for a visit.

7. The medical appointment method of the medical appointment system based on the Internet medical subscription service according to claim 6, characterized in that, The step 1) is specifically: 1-1) receiving a request of the member using the member end to scan the designated family doctor signing two-dimensional code; 1-2) identifying and verifying the validity of the designated family doctor signing two-dimensional code through a two-dimensional code recognition algorithm; 1-3) after verification, establishing a private chat channel between the member and the designated family doctor through a message passing algorithm, and ensuring the passing and receiving of messages; 1-4) waiting for the response of the family doctor end and processing the result of the response. 8.The medical appointment method based on the medical appointment service of the Internet medical subscription service according to claim 7, characterized in that, The step 1-3) is specifically: a. Identity verification of the member and the family doctor: the member and the doctor verify their identities through 2FA two-factor authentication, ensure that they are legal users, and have corresponding permissions; b. Establishing a private chat channel: after the identity verification of the member and the family doctor is successful, a private chat channel is established between the member and the doctor by using an encryption protocol of secure sockets layer SSL or transport layer security protocol TLS to protect the confidentiality and integrity of the communication content by generating and exchanging public and private keys; c. Message passing: after the private chat channel between the member and the family doctor is established, the member and the family doctor pass messages through the channel; The member sends messages to the doctor by using a publish-subscribe model, and ensures that the messages are passed and received in order; d. Ensuring the passing and receiving of messages through the ACK / NACK mechanism: when the doctor receives the message sent by the member, the doctor sends an acknowledgement message ACK to the member, indicating that the message has been successfully received; if the message fails to be successfully passed, the doctor sends a negative message NACK to the member, so that the member knows that the message has not been received. 9.The medical appointment method based on the medical appointment service of the Internet medical subscription service according to claim 6, characterized in that, The step 3) is specifically: The family doctor verifies the personal information of the member by calling the personal health record module of the member side, evaluates the rationality and necessity of the application, and determines whether to pass the application according to the judgment; if the application is passed, the result is fed back to the corresponding medical institution side and the member side; if the application is not passed, the result is fed back to the member side.

10. The medical appointment method of the medical appointment system based on the Internet medical subscription service according to claim 6, characterized in that, The member side receives the application feedback result of the family doctor side, and if the application is passed, the member goes to the designated medical institution for treatment according to the type of medical business application, specifically: 4-1) if the family doctor side judges that the user needs to provide advanced medical services or treatment for complex diseases, and the application is received and passed by the third-grade class-A medical institution module, the member goes to the third-grade class-A medical institution for treatment; 4-2) if the family doctor side judges that the user needs to provide intermediate medical services and treatment for general diseases, and the application is received and passed by the second-grade class-A medical institution module, the member goes to the second-grade class-A medical institution for treatment; 4-3) if the family doctor side judges that the user needs to provide primary medical services and treatment for common diseases, and the application is received and passed by the first-grade class-A medical institution module, the member goes to the first-grade class-A medical institution for treatment; 4-4) if the family doctor side judges that the user needs to provide professional treatment and consultation services for certain specific diseases or diseases, and the application is received and passed by the specialized medical institution module, the member goes to the specialized medical institution for treatment; 4-5) if the family doctor side judges that the user needs diagnosis, treatment and basic medical services for common diseases, and the application is received and passed by the community clinic module, the member goes to the community clinic for treatment.

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