Intelligent comprehensive service terminal
By designing an intelligent comprehensive business terminal that integrates multiple payment methods and ergonomic modules, the problem of cash payment in rural power supply areas has been solved, the efficiency of self-service terminals and customer satisfaction have been improved, and waiting time in queues has been reduced.
Patent Information
- Application Number
- CN202422867656.5
- Authority / Receiving Office
- CN · China
- Patent Type
- Utility models(China)
- Current Assignee / Owner
- Filing Date
- 2024-11-25
- Publication Date
- 2025-09-30
- Estimated Expiration
- 2034-11-25
AI Technical Summary
Existing self-service terminals cannot realize cash payment in rural power supply areas, which means customers need to go to the power business hall to queue up for payment, reducing the efficiency of self-service terminals and customer satisfaction.
An intelligent comprehensive business terminal has been designed, which integrates cash deposit and withdrawal, self-service payment and fee inquiry functions. It is equipped with an IC card reader, a bank card reader, a QR code scanner and a cash deposit and withdrawal device, supports multiple payment methods, adopts an ergonomic module layout, and is equipped with voice guidance and a flip-up high-definition camera to improve operating comfort.
It has realized the cash payment needs of customers in rural power supply areas, improved the utilization efficiency and customer satisfaction of self-service terminals, reduced waiting time in queues, saved labor costs, and improved overall business processing efficiency.
Smart Images

Figure CN223401270U_ABST
Abstract
Description
Technical Field
[0001] The utility model relates to the technical field of self-service terminals, in particular to an intelligent integrated business terminal. Background Art
[0002] With the diversification of online payment channels in the power industry and the business processing functions of self-service terminals, WeChat, QR code scanning, and bank card quick payment have been applied to various self-service terminals for business processing. Customers can directly make online payments through self-service terminals, which improves the business processing speed of power business halls.
[0003] However, for customers in rural power supply areas or those who are still accustomed to paying in cash, the current self-service terminals still cannot realize cash payment. Customers still need to go to the manual window of the power business hall to queue up and wait for processing. This undoubtedly increases the inconvenience of customers and reduces the efficiency of the use of self-service terminals. Utility Model Content
[0004] In order to solve the above problems, the utility model provides an intelligent integrated business terminal, comprising a lower cabinet and an upper cover hingedly connected to the lower cabinet;
[0005] The upper cover includes a housing, a first plane vertically provided on the front of the housing, an extension platform extending forward and projecting forward is provided on the lower side of the first plane, a banknote placement port is provided on the upper left end of the first plane; a rectangular groove is provided on the extension platform below the banknote placement port, and a banknote withdrawal port is provided in the rectangular groove;
[0006] An operating platform vertically connected to the first plane is provided at the upper end thereof, a display screen is provided on the left side of the operating platform; a shooting indication area is provided on the right side of the operating platform, and a high-speed scanner is horizontally installed on the housing just above the shooting indication area; a camera is embedded in the housing on the left side of the high-speed scanner;
[0007] An industrial control host and a cash deposit and withdrawal device are also installed inside the lower cabinet. The industrial control host is serially communicated with the display screen, high-definition camera, camera and cash deposit and withdrawal device respectively.
[0008] In order to facilitate customers to view the display screen, the display screen is arranged to be tilted upward away from the ground.
[0009] In order to improve the customer's comfort during face recognition, the shooting angle of the camera is set to be tilted upward.
[0010] In addition, in order to increase the usable space of the operating platform, the shell is provided with a horizontal rotating shaft for fixing the high-definition camera, which can realize the upside-down flipping of the high-definition camera.
[0011] The first plane is located on the right side of the banknote slot and is also arranged in sequence with an IC card reader, a bank card reader and a receipt printer; the IC card reader, the bank card reader and the receipt printer are respectively electrically connected to the industrial control host for communication.
[0012] The expansion platform is located on the right side of the banknote withdrawal port and is provided with a numeric keyboard, a QR code scanner and a second-generation ID card reader; the numeric keyboard, QR code scanner and second-generation ID card reader are respectively electrically connected to the industrial control host for communication.
[0013] When customers are handling business, the intelligent integrated business terminal can provide voice guidance. Speakers are provided on both sides of the lower cabinet, and the speakers are electrically connected to the industrial control host.
[0014] In a specific embodiment, the lower cabinet is further equipped with a printing device, and the printing device is electrically connected to the industrial control host.
[0015] Correspondingly, a printer paper outlet is also provided at the lower right end of the first plane.
[0016] In order to facilitate paper replenishment for the printing device, a cabinet door is installed in the front of the lower cabinet, and the interior of the lower cabinet can be operated by opening the cabinet door.
[0017] The beneficial effects are as follows: the utility model is an intelligent integrated business terminal, a visual cash payment terminal that integrates multiple services such as cash deposit, self-service payment, and metering and fee inquiry, solving the problem that customers in rural power supply areas or those accustomed to paying in cash cannot pay in cash through self-service terminals. The terminal is equipped with an IC card reader, a bank card reader, a QR code scanner, and a cash deposit and withdrawal device, allowing electricity customers to choose from a variety of payment methods. The various peripheral components are arranged in a modular manner that conforms to ergonomics, improving the user's comfort in handling business operations, thereby improving the efficiency of the self-service terminal and customer satisfaction. The terminal can effectively reduce the waiting time of customers in the power business hall, increase the utilization rate of the self-service terminal, and at the same time save labor costs for the power company and improve the overall business handling efficiency. BRIEF DESCRIPTION OF THE DRAWINGS
[0018] Figure 1 This is a structural diagram of an intelligent integrated business terminal;
[0019] Figure 2 It is a side view of the intelligent integrated business terminal;
[0020] Figure 3 A schematic diagram of the structure opened for the intelligent integrated business terminal;
[0021] 1. Upper cover; 2. Lower cabinet; 201. Speaker; 202. Cabinet door; 3. First plane; 4. Operating platform; 5. Extension platform; 6. Display screen; 7. Camera; 8. High-definition scanner; 9. Shooting indication area; 10. Cash slot; 11. IC card reader; 12. Bank card reader; 13. Receipt printer; 14. Cash withdrawal port; 15. Numeric keypad; 16. QR code scanner; 17. Second-generation ID card reader; 18. Printer paper outlet; 19. Universal casters. DETAILED DESCRIPTION
[0022] Exemplary embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings.
[0023] See also Figure 1 This embodiment provides an intelligent integrated business terminal. By placing the intelligent integrated business terminal in the power grid business hall, it is convenient for customers to handle business, such as cash deposit, self-service payment and metering fee inquiry. The intelligent integrated business terminal includes a lower cabinet 2 and an upper cover 1 hingedly connected to the lower cabinet 2. Figure 3 As shown, the intelligent integrated service terminal can lift up the upper cover 1 so as to inspect the equipment inside the lower cabinet 2 and check the connection lines.
[0024] At the same time, the upper cover 1 is provided with components for realizing business functions. The upper cover 1 includes a shell, a first plane 3 perpendicular to the ground is provided in front of the shell, an operating platform 4 vertically connected to it is provided on the upper end of the first plane 3, a display screen 6 is provided on the left side of the operating platform 4, and the display screen 6 is used to display the operating interface of the intelligent integrated business terminal; a shooting indication area 9 is provided on the right side of the operating platform 4, and a high-speed scanner 8 is horizontally installed on the shell just above the shooting indication area 9, and the high-speed scanner 8 can shoot paper documents or ID card photos placed in the indicated shooting area; the shell is embedded with a camera 7 on the left side of the high-speed scanner 8, and the camera 7 is used for face recognition shooting.
[0025] An extension platform 5 is provided on the lower side of the first plane 3 to protrude forward, and a cash insertion port 10 is provided at the upper left end of the first plane 3; a rectangular groove is provided on the extension platform 5 below the cash insertion port 10, and a cash withdrawal port 14 is provided in the rectangular groove; the cash insertion port 10 and the cash withdrawal port 14 are used for customers to deposit and withdraw cash when handling business.
[0026] An industrial control host and a cash deposit and withdrawal device are also installed inside the lower cabinet 2. The industrial control host is serially connected to the display screen 6, the high-definition camera 8, the camera 7 and the cash deposit and withdrawal device respectively. By interconnecting the industrial control host with the power grid private network, power user information query and business information synchronization can be carried out.
[0027] In addition, in order to facilitate customers to use the intelligent integrated business terminal and improve the comfort of use, the display screen 6 is set to be tilted upward away from the ground; and in order to facilitate the recognition of customer faces, the shooting angle of the camera 7 is set to be tilted upward.
[0028] In this embodiment, the operating platform 4 is provided with a display screen 6 on the left side and a horizontal shooting indication area 9 on the right side, which is ergonomically arranged. The shooting indication area 9 not only guides the user to correctly place the paper document, but also enables the high-definition camera 8 to clearly and completely capture the paper document. In addition, the operating platform 4 provides the user with an operating space, making it convenient for the user to fill out and sign the document.
[0029] In order to increase the operating space of the operating platform 4 and facilitate customers to fill in materials, the shell is provided with a horizontal rotating shaft for fixing the high-speed scanner 8, which can make the high-speed scanner 8 flip up and down.
[0030] In order to achieve the multi-service integration of the intelligent integrated service terminal, the first plane 3 is located on the right side of the cash deposit port 10 and is also arranged in sequence with an IC card reader 11, a bank card reader 12 and a receipt printer 13; the expansion platform 5 is located on the right side of the cash withdrawal port 14 and is provided with a numeric keypad 15, a QR code scanner 16 and a second-generation ID card reader 17; the IC card reader 11, the bank card reader 12, the receipt printer 13, the numeric keypad 15, the QR code scanner 16 and the second-generation ID card reader 17 are respectively electrically connected to the industrial control host. The IC card reader 11 is used to identify the customer's electricity card, transmit it to the industrial control host, and retrieve the customer's electricity information through the power grid dedicated network. The bank card reader 12 and the QR code scanner 16 are used to provide fee payment methods other than cash deposit. The numeric keypad 15 facilitates the user to enter the password key, thereby providing multi-channel payment. The receipt printer 13 is used to print the payment information as a receipt.
[0031] In order to improve the customer experience of the intelligent integrated service terminal, Figure 2 As shown, the lower cabinet 2 is equipped with speakers 201 on both sides. These speakers 201 are electrically connected to the industrial control host and can provide voice prompts for users to perform business operations. The lower cabinet 2 is also equipped with a printing device, which is electrically connected to the industrial control host and can receive printing instructions from the industrial control host and print paper documents required during business operations. Furthermore, the printer paper outlet 18 is also provided at the lower right end of the first plane 3. The lower cabinet 2 is equipped with a cabinet door 202 on the front, which can be opened to refill the printing device's paper supply.
[0032] Finally, in order to facilitate the movement of the intelligent integrated business terminal, universal wheels 19 are provided at the bottom of the lower cabinet 2 to facilitate the transportation and movement of the terminal.
Claims
1. An intelligent integrated service terminal, characterized in that: It comprises a lower cabinet (2) and an upper cover (1) hingedly connected to the lower cabinet on its upper side; The upper cover (1) comprises a shell, a first plane (3) is vertically arranged in front of the shell, an expansion platform (5) is provided on the lower side of the first plane (3) and is formed by protruding and extending forward, and a banknote outlet (10) is provided at the upper left end of the first plane (3); a rectangular groove is provided on the expansion platform (5) below the banknote outlet (10), and a banknote withdrawal port (14) is provided in the rectangular groove; An operating platform (4) vertically connected to the first plane (3) is provided at the upper end thereof, and a display screen (6) is provided on the left side of the operating platform (4); a shooting indication area (9) is provided on the right side of the operating platform (4), and a high-speed scanner (8) is horizontally installed on the housing just above the shooting indication area (9); a camera (7) is embedded in the housing on the left side of the high-speed scanner (8); An industrial control host and a cash deposit and withdrawal device are also installed inside the lower cabinet (2). The industrial control host is serially connected to the display screen (6), the high-definition camera (8), the camera (7) and the cash deposit and withdrawal device respectively.
2. The intelligent integrated service terminal according to claim 1, characterized in that: The display screen (6) is arranged to be tilted upward away from the ground.
3. The intelligent integrated service terminal according to claim 1, characterized in that: The shooting angle of the camera (7) is set to be tilted upward.
4. The intelligent integrated service terminal according to claim 1, characterized in that: The housing is provided with a horizontal rotating shaft for fixing the high-speed camera (8).
5. The intelligent integrated service terminal according to claim 1, characterized in that: The first plane (3) is located on the right side of the banknote insertion port (10) and is also provided with an IC card reader (11), a bank card reader (12) and a receipt printer (13) arranged in sequence; the IC card reader (11), the bank card reader (12) and the receipt printer (13) are respectively electrically connected to the industrial control host for communication.
6. The intelligent integrated service terminal according to claim 1, characterized in that: The expansion platform (5) is located on the right side of the banknote withdrawal port (14) and is provided with a numeric keyboard (15), a QR code scanner (16) and a second-generation ID card reader (17); the numeric keyboard (15), the QR code scanner (16) and the second-generation ID card reader (17) are respectively electrically connected to the industrial control host for communication.
7. The intelligent integrated service terminal according to claim 1, characterized in that: Speakers (201) are provided on both sides of the lower cabinet (2), and the speakers (201) are electrically connected to the industrial control host.
8. The intelligent integrated service terminal according to claim 1, characterized in that: The lower cabinet (2) is also equipped with a printing device, which is electrically connected to the industrial control host.
9. The intelligent integrated service terminal according to claim 1, characterized in that: A printer paper outlet (18) is also provided at the lower right end of the first plane (3).
10. The intelligent integrated service terminal according to claim 1, characterized in that: A cabinet door (202) is installed on the front of the lower cabinet (2).