Interactive self-service cash register

Abstract

The utility model provides an interactive self-service cash register, which belongs to the technical field of self-service cash registers and comprises a camera component, a host component, a door opening structure, a printing component and a main support. The host assembly is located in front of the printing assembly, the camera assembly is installed above the printing assembly, the camera assembly is used for monitoring missing scanning and false scanning of commodities, the host assembly is used for touch interaction operation, the printing assembly is used for printing consumption receipts, the printing assembly is fixedly installed above the main support, and the printing assembly is used for printing the consumption receipts. The main support is used for placing and scanning commodities; according to the utility model, the problems of high labor cost, queuing waiting, time waste and the like in the traditional cashier can be solved.

Description

Technical Field

[0001] This utility model belongs to the field of self-service checkout technology, and more specifically, relates to an interactive self-service checkout machine. Background Technology

[0002] Currently, the most common checkout methods used in the retail industry are traditional manual checkout and self-checkout. Traditional manual checkout relies on cashiers scanning product barcodes, customers paying, and the transaction completed. The advantage of this method is its simplicity and low technical requirements for customers, making it particularly suitable for elderly customers. However, its disadvantages are becoming increasingly apparent: long queues during peak hours lead to a poor customer experience; high labor costs, including wages and social security contributions; cashier speed and accuracy are significantly affected by individual factors, resulting in inconsistent efficiency; and human error is prone to occur, causing losses.

[0003] Existing self-checkout machines also have many problems. Insufficient loss prevention measures are a significant issue, easily leading to missed scans and incorrect scans, resulting in merchandise loss and customer dissatisfaction. Customers may stack multiple items together when scanning, causing some to go unscanned. Customers unfamiliar with the operation of self-checkout machines may overlook certain items, leading to missed scans. Missed scans are not recorded, resulting in merchandise loss and impacting retailers' profits. Utility Model Content

[0004] In view of this, the present invention provides an interactive self-service cash register that can solve the problems of high labor costs, queuing and waiting, and wasted time in traditional cash registers.

[0005] This utility model is implemented as follows:

[0006] This utility model provides an interactive self-service checkout machine, which includes a camera component, a main unit component, a door opening structure, a printing component, and a main support. The main unit component and the printing component are hinged together through the door opening structure. The main unit component is located in front of the printing component. The camera component is installed above the printing component. The camera component is used to monitor missed scans and false scans of goods. The main unit component is used for touch interaction operation. The printing component is used to print receipts. The printing component is fixedly installed above the main support. The main support is used to place and scan goods.

[0007] The technical advantages of this interactive self-service checkout machine are as follows: 1. Equipped with a camera, it can monitor the scanning area in real time to detect any unscanned items. If a missed scan is detected, it can promptly remind the customer or trigger an alarm, effectively avoiding missed scans due to negligence and ensuring the accuracy of the checkout.

[0008] 2. It can provide clear and user-friendly voice guidance to help customers quickly master the operation process of the self-service checkout machine, avoid operational errors, and improve the efficiency of self-checkout.

[0009] The 3.4K high-definition screen provides a clear and intuitive interface, making product information and operation prompts readily available and enhancing the customer's user experience.

[0010] 4. If an anomaly is detected (such as missed scans, unpaid bills, etc.), the alarm can flash different colors to attract the attention of staff and address the problem promptly.

[0011] 5. Self-service checkout machines can reduce the need for human cashiers, lowering labor costs. These technologically advanced machines can enhance the store's technological feel, leaving customers with a modern and convenient impression.

[0012] Based on the above technical solution, the interactive self-service cash register of this utility model can be further improved as follows:

[0013] The camera assembly includes an upper mounting shell, a lower mounting shell, a camera body, a PoE power supply, a power board, and an assembly bracket. The upper and lower mounting shells are L-shaped structures that fit together and are fixedly connected by bolts. The short side of the upper mounting shell has a hollow polygonal protrusion, inside which the camera body is housed. The long sides of the upper and lower mounting shells have grooves containing the PoE power supply, the power board, and the assembly bracket, respectively, arranged from top to bottom. The PoE power supply supplies power to the camera body via a network cable. The power board is connected to the PoE power supply via a DC line and supplies power to the PoE power supply. The assembly bracket is located below the lower mounting shell and is used to seal the opening at the long end of the lower mounting shell to prevent internal parts from falling out.

[0014] Furthermore, the host component includes a touch screen, a screen mounting bracket, a display screen, a door hinge, a mounting strip, and an outer frame. A transparent hole is provided at the top center axis of the touch screen, and microphone pickup holes are symmetrically distributed on both sides of the transparent hole. The touch screen is snapped into the screen mounting bracket below, and the display screen is located below the screen mounting bracket. The display screen and the outer frame are fixedly installed by the mounting strip. A face recognition camera is also provided inside the outer frame, and the face recognition camera recognizes faces through the transparent hole.

[0015] The outer frame is hinged to the door opening structure via the door opening hinge.

[0016] The beneficial effects of adopting the above-mentioned improvement scheme are as follows: the screen mounting bracket enables rapid repair and replacement of the touchscreen, reducing labor time and resource waste. The display screen is a 4K high-definition display screen used for displaying images, protecting the eyes, and has a high resolution.

[0017] Furthermore, the door opening structure includes a front shell and a rear cover plate, a door lock hook, a door limiter, and a door roller. The front shell and rear cover plate are located below the outer frame and are used to close the outer frame.

[0018] The outer edge of the front shell and rear cover is equipped with a door lock hook, a door limiter, and a door roller. The door limiter is used to prevent springback, and the door roller is used to prevent the door from sagging.

[0019] Furthermore, the printing assembly includes an upper front shell, an ambient light, and a rear shell. The upper front shell is adapted to the door opening structure. The ambient light is located at the rear of the upper front shell and is fixedly connected to the rear shell. A power adapter, a dimmer, a printer guide plate, a cam mechanism locking assembly, and a bottom-output printer are disposed between the ambient light and the rear shell. The power adapter is used for power supply.

[0020] The beneficial effects of adopting the above-mentioned improvement scheme are as follows: The printer guide plate is used to guide the printing paper more smoothly from inside the machine, allowing consumers to easily obtain printed receipts. The cam mechanism lock assembly is used for unlocking from below, without occupying internal space of the machine, and is safe and reliable. The bottom-output printer is used to output paper from below the machine, reducing the machine's depth and height, and can be freely selected, saving costs.

[0021] Furthermore, a speaker for external sound playback is installed between the ambient light and the rear cover.

[0022] The beneficial effect of adopting the above improvement scheme is that the speaker allows consumers to operate the machine according to voice prompts.

[0023] Furthermore, a UPS device is provided between the ambient light and the rear shell. The UPS device is used to continuously supply power to the machine after a sudden power outage, ensuring the normal operation of the machine.

[0024] Furthermore, the main support includes a panoramic scanning window, a scanning window bracket, a tabletop, and a vertical support. The panoramic scanning window, the scanning window bracket, and the tabletop are fixedly installed on the vertical support from top to bottom. The size of the panoramic scanning window is smaller than the size of the scanning window bracket, and the size of the scanning window bracket is smaller than the size of the tabletop. One end of the panoramic scanning window is snapped into the vertical support, and the bottom surface of the panoramic scanning window rests on the scanning window bracket.

[0025] The beneficial effects of adopting the above-mentioned improvement scheme are: the vertical support is used to support all components, with high strength, strong load-bearing capacity, and good stability.

[0026] Furthermore, triangular braces are provided under both the scanning window bracket and the tabletop.

[0027] Furthermore, the countertop is made of stainless steel.

[0028] The beneficial effect of adopting the above improvement scheme is that the countertop can be used by consumers to hold items.

[0029] Compared with existing technologies, the beneficial effects of the interactive self-service checkout machine provided by this utility model are:

[0030] Featuring a 4K high-definition screen, a high-sensitivity touchscreen, a high-definition camera with facial recognition authentication, an AI-based loss prevention solution to prevent missed scans and false scans, a high-quality speaker, a high-performance motherboard, a controller with controllable alarm lights, an external earphone, a 360-degree panoramic scanning window, an extra-large ambient and alarm integrated light panel, a high-performance bottom-output thermal printer, and a directional microphone, this system allows consumers to shop conveniently, quickly, easily, and conveniently without human intervention. Attached Figure Description

[0031] To more clearly illustrate the technical solutions of the embodiments of this utility model, the drawings used in the description of the embodiments of this utility model will be briefly introduced below. Obviously, the drawings described below are only some embodiments of this utility model. For those skilled in the art, other drawings can be obtained based on these drawings without creative effort.

[0032] Figure 1 This is a front view of an interactive self-service checkout machine;

[0033] Figure 2 An exploded front view of an interactive self-service checkout machine;

[0034] Figure 3 This is a schematic diagram of the camera component of an interactive self-service checkout machine;

[0035] Figure 4 This is a schematic diagram of the structure of a host component for an interactive self-service cash register;

[0036] Figure 5 This is a schematic diagram of the printing component of an interactive self-service checkout machine;

[0037] Figure 6 A schematic diagram of the overall support structure of an interactive self-service checkout machine;

[0038] The attached diagram lists the components represented by each number as follows:

[0039] 10. Camera assembly; 11. Upper housing; 12. Lower housing; 13. Camera body; 14. PoE power supply; 15. Power board; 16. Assembly bracket; 20. Main unit assembly; 21. Touch screen; 22. Screen mounting bracket; 23. Display screen; 24. Door hinge; 25. Mounting strip; 26. Outer frame; 30. Door opening structure; 31. Front and rear covers; 32. Door lock hook; 33. Door limiter; 34. Door roller; 40. Printing assembly; 41. Upper and front housings; 42. Ambient light; 43. Power adapter; 44. Dimmer; 45. Printer guide plate; 46. Cam mechanism lock assembly; 47. Bottom-output printer; 48. Rear housing; 49. UPS assembly; 50. Main bracket; 51. Panoramic scanning window; 52. Scanning window bracket; 53. Tabletop; 54. Vertical bracket. Detailed Implementation

[0040] To make the objectives, technical solutions, and advantages of the embodiments of this utility model clearer, the technical solutions of the embodiments of this utility model will be clearly and completely described below with reference to the accompanying drawings.

[0041] like Figure 1-6 The diagram illustrates an embodiment of an interactive self-service checkout machine provided by this utility model. This embodiment includes a camera assembly 10, a main unit assembly 20, a door opening structure 30, a printing assembly 40, and a main support 50. The main unit assembly 20 and the printing assembly 40 are hinged together via the door opening structure 30. The main unit assembly 20 is located in front of the printing assembly 40. The camera assembly 10 is mounted above the printing assembly 40. The camera assembly 10 is used to monitor for missed or false scans of goods. The main unit assembly 20 is used for touch-screen interaction. The printing assembly 40 is used to print receipts. The printing assembly 40 is fixedly mounted above the main support 50, which is used to place and scan goods.

[0042] In the above technical solution, the camera assembly 10 includes an upper mounting shell 11, a lower mounting shell 12, a camera body 13, a POE power supply component 14, a power board 15, and an assembly bracket 16. The upper mounting shell 11 and the lower mounting shell 12 are compatible L-shaped structures and are fixedly connected by bolts. A hollow polygonal protrusion is provided on the short side of the upper mounting shell 11, and the camera body 13 is disposed inside the protrusion. The POE power supply component 14, the power board 15, and the assembly bracket 16 are respectively disposed from top to bottom in the grooves on the long sides of the upper mounting shell 11 and the lower mounting shell 12. The POE power supply component 14 supplies power to the camera body 13 through a network cable. The power board 15 is connected to the POE power supply component 14 through a DC line and is used to supply power to the POE power supply component 14. The assembly bracket 16 is disposed below the lower mounting shell 12 and is used to seal the opening at the long end of the lower mounting shell 12 to prevent internal parts from falling out.

[0043] The power board converts alternating current (AC) to direct current (DC) for use by the PoE power supply module.

[0044] Furthermore, in the above technical solution, the host component 20 includes a touch screen 21, a screen mounting bracket 22, a display screen 23, a door hinge 24, a mounting strip 25, and an outer frame 26. A transparent hole is provided at the top center axis of the touch screen 21, and microphone pickup holes are symmetrically distributed on both sides of the transparent hole. The touch screen 21 is snapped into the screen mounting bracket 22 below it. The display screen 23 is located below the screen mounting bracket 22. The display screen 23 and the outer frame 26 are fixedly installed by the mounting strip 25. A face recognition camera is also provided inside the outer frame 26. The face recognition camera recognizes faces through the transparent hole.

[0045] The outer frame 26 is hinged to the door opening structure 30 via the door opening hinge 24.

[0046] The touchscreen 21 is a high-sensitivity, fingerprint-resistant, AG-treated tempered glass touchscreen.

[0047] An external audio output is located at the bottom of the outer frame 26 for use by consumers with hearing impairments.

[0048] Furthermore, in the above technical solution, the door opening structure 30 includes a front shell and rear cover plate 31, a door lock hook 32, a door limiter 33 and a door roller 34. The front shell and rear cover plate 31 is located below the outer frame 26 and is used to close the outer frame 26.

[0049] A door lock hook 32, a door limiter 33, and a door roller 34 are installed on the outer edge of the front shell and rear cover plate 31. The door limiter 33 is used to prevent springback, and the door roller 34 is used to prevent the door from sagging.

[0050] The main unit 20 and the door opening unit 30 together form a door body. The door body is hinged to the printing unit 40. When the door is opened, the door body flips from left to right, which facilitates the inspection and replacement of internal parts.

[0051] Furthermore, in the above technical solution, the printing component 40 includes an upper front shell 41, an ambient light 42, and a rear shell 48. The upper front shell 41 is adapted to the door opening structure 30. An ambient light 42 is provided behind the upper front shell 41. The ambient light 42 is fixedly connected to the rear shell 48. A power adapter 43, a dimmer 44, a printer guide plate 45, a cam mechanism locking assembly 46, and a bottom-output paper printer 47 are provided between the ambient light 42 and the rear shell 48. The power adapter 43 is used for power supply.

[0052] Ambient light 42 is used to create the atmosphere of a scene and can also be used as an alarm light for products that have not been scanned. Normally, it is blue; when the machine malfunctions, the ambient light will illuminate red to indicate an alarm. Dimmer 44 is an ambient light dimmer used to adjust the intensity of the light to suit different lighting conditions.

[0053] Furthermore, in the above technical solution, a speaker for external sound playback is also installed between the ambient light 42 and the rear cover 48.

[0054] Furthermore, in the above technical solution, a UPS component 49 is also provided between the ambient light 42 and the rear cover 48. The UPS component 49 is used to continuously supply power to the machine after a sudden power outage, ensuring the normal operation of the machine.

[0055] Furthermore, in the above technical solution, the main support 50 includes a panoramic scanning window 51, a scanning window support 52, a tabletop 53, and a vertical support 54. The panoramic scanning window 51, the scanning window support 52, and the tabletop 53 are fixedly installed on the vertical support 54 from top to bottom. The size of the panoramic scanning window 51 is smaller than the size of the scanning window support 52, and the size of the scanning window support 52 is smaller than the size of the tabletop 53. One end of the panoramic scanning window 51 is snapped into the vertical support 54, and the bottom surface of the panoramic scanning window 51 is placed on top of the scanning window support 52.

[0056] Furthermore, in the above technical solution, triangular diagonal braces are provided under both the scanning window bracket 52 and the table surface 53.

[0057] Furthermore, in the above technical solution, the countertop 53 is made of stainless steel.

[0058] When a customer approaches the self-checkout machine, the device is in standby mode by default, and the touchscreen lights up with a welcome screen. Clicking the "Start Shopping" button or a similar button on the touchscreen takes the customer to the main operating interface. The customer places the items on the counter 53, and the items enter the machine through the panoramic scanning window. The scanning technology identifies the product barcodes, and the camera 13 monitors the scanning area in real time to ensure no items are missed or falsely scanned. After the product barcodes are scanned, the customer selects a payment method on the touchscreen. Upon completion of payment, the system generates an electronic order, and a paper printer outputs the receipt from the bottom of the machine.

[0059] Specifically, the principle of this utility model is as follows: When a customer approaches the self-service checkout machine, the device is in standby mode by default, the touchscreen lights up and displays a welcome screen. Clicking the "Start Shopping" or similar button on the touchscreen enters the main operation interface. The customer places the goods on the counter 53, and the goods enter the machine through the panoramic scanning window. Barcode recognition is completed using scanning technology, and the camera 13 monitors the scanning area in real time to ensure no goods are missed or falsely scanned. After the barcode scanning is complete, the customer selects a payment method on the touchscreen. After payment, the system generates an electronic order, and a paper printer outputs the receipt from the bottom of the machine.

[0060] The above description is merely a specific embodiment of this utility model, but the protection scope of this utility model is not limited thereto. Any variations or substitutions that can be easily conceived by those skilled in the art within the technical scope disclosed in this utility model should be included within the protection scope of this utility model. Therefore, the protection scope of this utility model should be determined by the scope of the claims.

Claims

1. An interactive self-checkout register, comprising: The system includes a camera assembly (10), a host assembly (20), a door opening structure (30), a printing assembly (40), and a main support (50). The host assembly (20) and the printing assembly (40) are hinged together by the door opening structure (30). The host assembly (20) is located in front of the printing assembly (40). The camera assembly (10) is mounted above the printing assembly (40). The camera assembly (10) is used to monitor missed scans and false scans of goods. The host assembly (20) is used for touch interaction operation. The printing assembly (40) is used to print receipts. The printing assembly (40) is fixedly mounted above the main support (50), which is used to place and scan goods. The camera assembly (10) includes an upper mounting shell (11), a lower mounting shell (12), a camera body (13), a POE power supply (14), a power board (15), and an assembly bracket (16). The upper shell (11) and the lower mounting shell (12) are L-shaped structures that are compatible with each other. The upper mounting shell (11) and the lower mounting shell (12) are fixedly connected by bolts. The upper mounting shell (11) has a hollow polygonal protrusion on its short side. The camera body (13) is arranged inside the protrusion. The POE power supply component (14), the power board (15) and the assembly bracket (16) are respectively arranged from top to bottom in the grooves of the long sides of the upper mounting shell (11) and the lower mounting shell (12). The POE power supply component (14) supplies power to the camera body (13) through a network cable. The power board (15) is connected to the POE power supply component (14) through a DC line. The power board (15) is used to supply power to the POE power supply component (14). The assembly bracket (16) is arranged below the lower mounting shell (12) and is used to seal the opening at the long end of the lower mounting shell (12) to prevent internal parts from falling out.

2. An interactive self-checkout station according to claim 1, wherein, The host component (20) includes a touch screen (21), a screen mounting bracket (22), a display screen (23), a door hinge (24), a mounting strip (25), and an outer frame (26). A transparent hole is provided at the top center axis of the touch screen (21), and microphone pickup holes are symmetrically distributed on both sides of the transparent hole. The touch screen (21) is snapped into the screen mounting bracket (22) below. The display screen (23) is located below the screen mounting bracket (22). The display screen (23) and the outer frame (26) are fixedly installed by the mounting strip (25). A face recognition camera is also provided inside the outer frame (26). The face recognition camera recognizes faces through the transparent hole. The outer frame (26) is hinged to the door opening structure (30) via the door opening hinge (24).

3. An interactive self-checkout station according to claim 2, wherein, The door opening structure (30) includes a front shell and rear cover plate (31), a door lock hook (32), a door limiter (33) and a door roller (34). The front shell and rear cover plate (31) is located below the outer frame (26) and is used to close the outer frame (26). The outer edge of the front shell rear cover plate (31) is equipped with a door lock hook (32), a door limiter (33) and a door roller (34). The door limiter (33) is used to prevent rebound, and the door roller (34) is used to prevent the door from sagging.

4. An interactive self-checkout station according to claim 3, wherein, The printing assembly (40) includes an upper front shell (41), an ambient light (42), and a rear shell (48). The upper front shell (41) is adapted to the door opening structure (30). The ambient light (42) is located behind the upper front shell (41). The ambient light (42) is fixedly connected to the rear shell (48). A power adapter (43), a dimmer (44), a printer guide plate (45), a cam mechanism lock assembly (46), and a bottom-output printer (47) are provided between the ambient light (42) and the rear shell (48). The power adapter (43) is used to supply power.

5. An interactive self-checkout station according to claim 4, wherein, A speaker for external sound output is also installed between the ambient light (42) and the rear shell (48).

6. An interactive self-checkout station according to claim 5, wherein, A UPS (49) is also provided between the ambient light (42) and the rear shell (48). The UPS (49) is used to continuously supply power to the machine after a sudden power outage, ensuring the normal operation of the machine.

7. An interactive self-checkout station according to claim 6, wherein, The main support (50) includes a panoramic scanning window (51), a scanning window support (52), a tabletop (53), and a vertical support (54). The panoramic scanning window (51), the scanning window support (52), and the tabletop (53) are fixedly installed on the vertical support (54) from top to bottom. The size of the panoramic scanning window (51) is smaller than the size of the scanning window support (52), and the size of the scanning window support (52) is smaller than the size of the tabletop (53). One end of the panoramic scanning window (51) is snapped into the vertical support (54), and the bottom surface of the panoramic scanning window (51) rests on the scanning window support (52).

8. An interactive self-checkout station according to claim 7, wherein, Triangular braces are provided under both the scanning window bracket (52) and the table (53).

9. An interactive self-checkout station according to claim 8, wherein, The countertop (53) is made of stainless steel.

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