Method for providing an item to a person traveling in a vehicle

Abstract

Method for providing an item (10) to a person traveling in a vehicle (12), in which - a user input characterizing a starting location and a destination is received by means of a data acquisition device (V1), - by means of an electronic computing device, a travel route of the person is determined based on the starting point and the destination point, of which a first part is travelled by vehicle (12) and at least a second part is not travelled by vehicle (12) (V2), - by means of the electronic computing device, depending on at least one determined travel parameter of the second part of the travel route, an item (10) determined to be useful for the person for the second part is determined (V3), - the identified item (10) is made available to the person in the vehicle (12) (V4).

Description

[0001] The invention relates to a method for providing an object to a person traveling in a vehicle.

[0002] US patent 2021 / 0080953A1 discloses an autonomous vehicle capable of carrying multiple passenger transport vehicles. These passenger transport vehicles can be electric scooters, which are immediately available to passengers on board the autonomous vehicle and can be rented as an additional service. Accordingly, passengers can rent these passenger transport vehicles when they disembark from the autonomous vehicle, which is also designed for passenger transport.

[0003] DE 10 2014 218 846 A1 discloses methods for supporting a user in changing their mode of transportation.

[0004] Furthermore, US 2021 / 0 080 953 A1 reveals an autonomously driving vehicle frame.

[0005] The object of the present invention is to create a solution that enables the provision of items to a person traveling in a vehicle according to their needs.

[0006] This problem is solved according to the invention by the subject matter of the independent claim. Further possible embodiments of the invention are disclosed in the dependent claims, the description, and the figures.

[0007] The invention relates to a method for providing an object to a person traveling in a vehicle. The vehicle is a means of passenger transport designed to carry at least one person. In particular, the vehicle is an automated vehicle. For example, the vehicle could be a bus, a motor vehicle, a train, a ship, or an aircraft. The vehicle is specifically designed to transport the person fully automatically. The person is transported by this vehicle. The method provides for receiving user input characterizing a starting point and a destination. This means that the person can communicate their starting point, from which they wish to begin their journey, and their destination, to which they wish to travel, via the user input.User input can be received via a data acquisition device. Based on the received user input, the starting point and destination can be determined, for example, using an electronic computing device.

[0008] The procedure further stipulates that, based on the starting point and the destination, a travel route for the person is determined, the first part of which is traveled by vehicle and at least the second part not by vehicle. This travel route can be determined, for example, using an electronic computing device. The planned travel route includes the person being transported by vehicle for the first part of the journey and not being transported by vehicle for the second part, meaning the person spends the second part of the journey outside the vehicle. The person's journey is thus considered holistically, from the starting point to the destination, and not merely in terms of the distance traveled by vehicle.

[0009] The procedure further stipulates that, depending on at least one determined travel parameter of the second part of the journey, an item deemed useful to the person for this second part is identified. This item can be determined, for example, using at least one electronic computing device, which may be part of the vehicle or part of a backend system. In other words, the at least one travel parameter for the second part of the journey is determined, and an analysis is conducted to determine which item might be useful to the person for this second part of the journey, given the determined travel parameter. For example, a travel parameter for the second part of the journey could be determined to indicate the possibility of precipitation at a time when the person is expected to travel this second part.Consequently, a rain cover can be considered a useful item for the person in this second part.

[0010] The procedure further stipulates that the identified item be made available to the person, particularly in the vehicle. In the example given, the rain gear would thus be made available to the person, particularly in the vehicle, especially if the person begins the second part of their journey after the first part, which was completed by vehicle, and especially immediately following the first part. In other words, the procedure stipulates that the person's route is determined and items useful to the person for this route are identified, particularly for the part not traveled by vehicle.At least one item deemed useful for the second part of the journey can be presented to the person for selection during the booking process and only made available to them once they have selected it. Alternatively, the item deemed useful can be automatically provided to the person in the vehicle or elsewhere. The journey parameters can, for example, characterize which clothing or items other people who have already completed this part of the journey have used. Based on this information, it is particularly easy and highly accurate to determine which item is most likely to be useful to the person for the second part of the journey.The procedure enables the provision of at least one item to the individual as needed. If no need for the item is identified, it is not provided. This saves on logistical effort for providing the item and on maintaining transport capacity for the item in the vehicle.

[0011] In a possible further development of the invention, it is provided that at least one identified item is dispensed to the person by means of an output device, and that the item dispensed is the one characterized by a further user input received in response to the dispensing of the at least one item by means of an input device. This means that the at least one item identified as useful for the second part of the journey is dispensed to the person by means of the output device. In this way, the person can be informed about the at least one item deemed useful for the second part of the journey.Consequently, the person can select, via further user input, the item to be provided if only one item is suggested, or at least one of the items if several are suggested. The item deemed useful for the second part of the journey will therefore only be provided if the person selects it via further user input. Thus, the item is only provided if the person explicitly requests it. This ensures that the provision of the item is particularly well-suited to the person's needs and minimizes the risk of unnecessary logistical effort in providing the item.

[0012] In another possible embodiment of the invention, a vehicle is selected for the first part of the journey that is capable of providing the item. Thus, the vehicle used by the person for the first part of the journey is selected based on its ability to provide the item to the person when needed, so that the person can use it for the second part of the journey. Selecting this vehicle accordingly makes it possible to provide the item to the person in the first place. For example, the vehicle selected for the first part of the journey is the one that already carries the item deemed useful for the second part of the journey. This ensures a particularly reliable provision of the item to the person via the vehicle.

[0013] In another possible embodiment of the invention, the weather forecast for the second part of the journey is provided as a travel parameter, and the person is given an item with which they can protect themselves from the predicted weather. The benefit of the item for the person lies in the fact that it protects them from the predicted weather. For example, the weather forecast could predict that at a time when the person is expected to travel the second part of the route, they will be exposed to rain, strong sun, or wind. Because the item protects the person from the predicted weather, they can travel the second part of the route in greater comfort.The probability of certain weather conditions can be determined, for example, using weather data received via the Internet, in particular by means of electronic computing equipment, and / or using machine learning methods based on weather data and / or reference data, in particular historical reference data.

[0014] In a possible further embodiment of the invention, it is provided that the items provided are an umbrella, a rain cover, a rain poncho, sunscreen, an e-bike, or an e-scooter. If several items are provided for the person for the second part of the journey, then the items provided can be coordinated. For example, if it is determined that it is beneficial for the person to complete the second part of the journey by e-scooter or e-bike, and if it is further determined that the person will most likely travel the second part of the journey in the rain, then a rain cover for, for example, a backpack and / or a poncho can be offered to the person as useful protection from the rain instead of an umbrella.Coordinating the items provided for the individual ensures they can make optimal use of all available items. For example, an e-scooter or e-bike can be provided if the route they will be traveling for the second part of their journey is particularly well-suited for e-scooter or e-bike use, perhaps due to its length and / or condition, such as a paved bike path. The e-bike or e-scooter will allow the individual to complete the second part of their journey quickly and with minimal effort. If it is determined that the individual will be traveling the second part of their journey in strong sunlight, then sunscreen and / or a parasol will be provided.As a result, the person can be particularly well protected from the strong sun exposure. The respective items thus provide excellent support for the person when completing the second part of the journey.

[0015] In a further possible embodiment of the invention, the object is provided in a compartment of the vehicle separated from the passenger compartment, which is accessible, in particular, from outside the vehicle. This significantly reduces the risk of the object flying around the passenger compartment in the event of an accident or hard braking. Consequently, the risk of injury to the person in the passenger compartment is also significantly reduced. When the at least one object is arranged in the compartment of the vehicle that is accessible from outside the vehicle, access to this compartment can be designed such that the compartment is accessible only to the person inside.Furthermore, placing the object in a compartment accessible from the outside and separated from the passenger area allows the person to exit the vehicle and then retrieve the object from the outside while standing. This eliminates the need for the person to pick up the object inside the passenger compartment and carry it out, which can be particularly complicated and time-consuming with large items like an e-bike.

[0016] In a further embodiment of the invention, the object can be charged with electrical energy within the space. Particularly when the object is an e-bike or e-scooter, it is advantageous for it to be supplied with electrical energy while it is in the space. This ensures that the object has a particularly high charge level when used by the user. For example, the user can remove the fully charged object from the vehicle's compartment after exiting the vehicle. While the user has traveled the first part of their journey, the object can remain in the space, supplied with electrical energy, and thus be charged.The risk that the object, in particular the e-bike or e-scooter, will not have sufficient electrical energy to complete the second part of the journey can thus be kept particularly low.

[0017] In a further possible embodiment of the invention, the person may be guided to the room by means of acoustic, visual, and / or tactile stimuli. These acoustic, visual, and / or tactile stimuli ensure that the person can find the room particularly easily and thus begin using the object very quickly. Acoustic stimuli are understood to be acoustic signals that the person can hear. These acoustic stimuli can be provided, for example, by means of a loudspeaker system. Visual stimuli are understood to be optical signals that the person can see. These visual stimuli can be provided, for example, by means of a screen system and / or a light source. Tactile stimuli can be perceived by the person through touch.These are therefore haptic properties of, for example, the vehicle. The person can thus be guided particularly easily and quickly, using their senses, to the compartment of the vehicle where the item provided for them is located.

[0018] In another possible embodiment, the stimulus could be provided by a vibrating component, a loudspeaker, a light source, or a texture on the surface of a component or ventilation device. The vibrating component could, for example, be a handle on a flap or door closing the room's opening. The vibrating component thus provides a tactile stimulus for the person. The loudspeaker is designed to provide an audible, and therefore acoustic, stimulus. The light source is designed to provide a visual, and therefore visual, stimulus. The texture on the component's surface provides a tactile stimulus for the person. For example, the texture on the component's surface could be an arrow pointing in the direction of the room.By sensing the arrow, the person can determine the direction in which to move to reach the compartment in the vehicle. The ventilation system is designed to provide an airflow. This airflow, which the person can feel, guides them to the compartment. For example, the airflow can be directed towards the compartment where the object is located. The respective components, designed to provide the necessary stimulus for the person, enable particularly easy and intuitive guidance to the compartment. In a further embodiment of the invention, the compartment is provided by an interchangeable module within the vehicle, with the module containing the object being selected and integrated into the vehicle depending on the travel parameters.By installing the respective module containing the item to be provided into the vehicle, the item can thus be brought into the vehicle.

[0019] In a potential further development of the process, the module is integrated into the vehicle fully automatically at a distribution center, which can also be called a hub. Consequently, the at least one item to be made available to the person can be automatically transferred from the hub into the vehicle. A single module can, in particular, hold several items. By replacing the at least one module in the vehicle, the item can thus be introduced into the vehicle with particular ease. The respective vehicle can, in particular, be guided fully automatically into the hub. At this hub, at least one item can be automatically exchanged from the vehicle.

[0020] Further features of the invention may become apparent from the following description of the figures and from the drawings. The features and combinations of features mentioned above in the description, as well as the features and combinations of features shown below in the description of the figures and / or in the figures themselves, can be used not only in the combinations specified, but also in other combinations or individually, without departing from the scope of the invention.

[0021] The drawing shows in: Fig. 1. A procedural scheme for a procedure for providing an item to a person traveling in a vehicle; Fig. 2. A schematic perspective view of the vehicle showing several possible items that could be transported in the vehicle; and Fig. 3. A procedural diagram for a booking process of a trip by a person.

[0022] Identical or functionally equivalent elements are marked with the same reference symbols in the figures.

[0023] As part of mobility services, individuals can be given the opportunity to use a fully autonomous shuttle for their transportation needs. In this context, the following will be discussed: Fig. 1 a method for providing an item 10 to a person traveling in a vehicle 12 is described.

[0024] The procedure comprises four process steps V1 to V4. In the first process step V1, user input characterizing a starting point and a destination is received from the person via an input device. In the second process step V2, a travel route for the person is determined based on the starting point and the destination, whereby the first part of this route is traveled by vehicle 12 and at least the second part is not. In the third process step V3, depending on a determined travel parameter that characterizes the second part of the travel route, an item 10 deemed useful to the person for the second part of the travel route is determined. This travel parameter could be the weather to which the person is exposed during the second part of the travel route.The weather forecast for the second part of the journey can thus be used as a travel parameter, and item 10, which allows the person to protect themselves from the predicted weather, can be assessed as useful. This item 10 could be, in particular, an umbrella, a rain cover, a rain poncho, or sunscreen. Alternatively, item 10 could be a means of transportation that allows the person to complete the second part of the journey with particular ease. This means of transportation could be, for example, an e-scooter or an e-bike. The second part of the journey can be completed by the person before or after the first part of the journey.Alternatively, item 10 could be a karaoke machine, which provides particularly good entertainment for the person during the second part of the journey.

[0025] In the fourth step of the procedure, the identified item 10 is to be made available to the person. Specifically, the identified item 10 can be made available to the person in vehicle 12. This is particularly useful if the person travels the second part of the route after the first part. For the first part of the route, a vehicle 12 can be selected that is capable of providing the item 10 to the person. This means, for example, that vehicle 12 can have a compartment 14 separated from the passenger area, in which the selected item 10 is made available to the person. This compartment 14 can be accessible from outside vehicle 12. Alternatively, the item 10 can be made available to the person in the passenger compartment 16 of vehicle 12.Space 14 can be provided, in particular, by a reversibly interchangeable module 18 on the vehicle 12. This module 18, in which the item 10 is housed, can be selected and integrated into the vehicle 12 depending on the travel parameters or the item 10 to be provided. The module 18 can be integrated into the vehicle 12, in particular, automatically. If the item 10 to be provided to the person is located in the passenger compartment 16, this item 10 can be housed in a casing also designed as a module 18. This module 18 can be located in the passenger compartment 16 and removed from the passenger compartment 16 for replacement.

[0026] To make it particularly easy for the person to find object 10, the person can be guided to module 18, in particular to room 14, by means of acoustic stimuli and / or visual stimuli and / or tactile stimuli. The respective stimulus can be provided, for example, by a vibrating component of vehicle 12 and / or by a loudspeaker of vehicle 12 and / or by a light source of vehicle 12 and / or by a ventilation device of vehicle 12 and / or by a texture on the surface of a component of vehicle 12.

[0027] To enable the person to use the item 10, in particular the mobility device, immediately after removing it from the vehicle 12, it may be provided that the item 10 is supplied with electrical energy in the module 18, in particular in space 14. As a result, the item 10 can be charged while it is located in the vehicle 12.

[0028] To ensure that at least one item 10 is provided to the person only when needed, it can be provided that the person is informed about the at least one identified item 10 via an output device. Through further user input, the person can select at least one of the identified items 10 about which they have been informed via the output device. Subsequently, the item 10 identified by the person, which they received in response to being informed via the input device, is made available to them, particularly in vehicle 12. This means that only items 10 explicitly selected by the person during a booking process are actually made available to them, particularly in vehicle 12.

[0029] In Fig.Figure 3 shows a process diagram for a booking process of items 10 by the person. The process includes a user level 20 assigned to the person, a mobility level 22 assigned to the mobility items, and a comfort level 24 assigned to each comfort item. The comfort items can be, in particular, items 10 with which the person can protect themselves from the weather.

[0030] In the first step S1 of the process, a journey from the starting point to a destination is booked. This means that the person enters the user input characterizing the starting point and the destination. The process then proceeds in parallel to a second step S2 and a first decision step E1. In the second step S2, useful comfort items are identified to increase the person's comfort at the desired destination or along the way. This means that items 10 are identified that have been deemed useful for the person during the second part of the journey. In a subsequent third step S3, the vehicle selection is adjusted based on these available comfort items.This means that the person can only select vehicles capable of providing at least one identified comfort item for their journey. A fourth step, S4, then follows, in which a list of comfort items is displayed based on the conditions at the destination. This means that the person can be informed via the display about the available comfort items, the conditions at the destination, and thus the determined travel parameters. The parallel strands of the process then converge.

[0031] In the first decision step E1, it can be checked whether the desired destination can be reached directly with the autonomous vehicle 12. If, in the first decision step E1, it is determined that the desired destination can be reached directly with the autonomous vehicle 12, the procedure follows the arrow labeled J for Yes to a fifth step S5. In the fifth step S5, a booking for the destination is completed, and the second parallel branch of the procedure is merged with the first branch. If, in the first decision step E1, it is determined that the desired destination cannot be reached directly with the autonomous vehicle 12, the procedure follows the arrow labeled N for No to the sixth step S6. In the sixth step S6, mobility items that the person needs to reach the desired destination are identified.In a seventh step, S7, the mobility items suitable for reaching the desired destination are identified. This means that the person is informed by the issuing device about the available mobility items that can be provided to them. A second decision step, E2, then follows, in which it is checked whether the person accepts at least one proposed mobility item. If, during decision step E2, it is determined that the person does not accept any proposed mobility item, the procedure proceeds to the fifth step, S5, following the arrow labeled N for "No".If, during the second decision step E2, it is determined that the person accepts at least one proposed mobility option, the procedure follows the arrow labeled J for Yes to an eighth step S8. It can be determined, in particular, based on further user input from the person, whether they have accepted at least one proposed mobility option. During the eighth step S8, it is determined that the person has booked the mobility option, and then the fifth step S5 is carried out, in which the booking to the destination is completed. Following the fifth step S5 and the fourth step S4, the two parallel branches of the procedure are merged again.After the two parallel process streams converge, the process goes through a ninth step S9, in which the person is offered a selection of possible comfort items via the dispensing device.

[0032] A third decision step, E3, then takes place, in which it is checked whether the person accepts at least one proposed comfort item. If, during the third decision step E3, it is determined that the person accepts at least one proposed comfort item, the procedure follows the arrow labeled J for Yes to a tenth step, S10. In the tenth step, S10, the selected comfort item is booked. Following this, in an eleventh step, S11, the booking of comfort items is completed. If, during the third decision step E3, it is determined that the person has not accepted any proposed comfort item, the procedure follows the arrow labeled N for No to a twelfth step, S12.In step twelve, S12, a notification is issued to the person, in particular via the output device, indicating that at least one of the offered comfort items can be booked later, especially during a journey in vehicle 12. After the notification is issued, the booking of comfort items is completed in step eleven, S11. Following the completion of the booking of comfort items, the entire booking is finalized in step thirteen, S13.

[0033] The process involves a holistic view of the individual's journey from their starting point to their destination. Current mobility services aim for autonomous mobility between predetermined stops. However, this process considers the individual's journey holistically, meaning comprehensively, from their starting point to their destination. This approach aims to increase customer satisfaction by providing an efficient, comfortable, and satisfying journey using optimally and flexibly integrated assets (hereinafter referred to as "assets"). The process considers the individual's activities prior to and following the journey from their individual starting point—for example, their home, workplace, or previous activity—to their desired destination.The process involves the predictive selection of assets based on at least one determined travel parameter for the second part of the person's journey. The respective assets can be made available to the person fully automatically in vehicle 12. This process enables increased customer satisfaction, for example, if bad weather occurs during waiting times and the person is provided with rain gear (item 10). Vehicle 12 allows, for example, a ride-pooling service to be combined with the provision of an e-scooter (item 10) for the person. Furthermore, the process includes methods for locating and finding the assets in vehicle 12, making them easily accessible and integrable for the person. Additional assets provided and carried by the person can also be integrated into vehicle 12.Electrified assets can be charged directly while the vehicle is in motion (12), thus being fully charged for the second part of the journey. A payment system can be integrated into the booking process via personal authentication.

[0034] As part of the booking process, the individual can book specific assets with exceptional ease. Available assets can be pre-selected fully automatically, and the individual can be presented with an automated pre-selection from which they can choose at least one desired item. Alternatively, or additionally, specific assets can be made available to the individual automatically without a booking request.

[0035] Different assets can be provided to the individual. Furthermore, the point in time at which the individual is informed about available assets can be varied. The assets can be provided free of charge, for a fee, via a bonus point system, or upon payment of a deposit. The individual can also be offered the option to retain at least one item (10) in the form of a franchise. The provided items (10) can be divided into different categories, such as mobility items, stationary items, or comfort items. Surveys, fleet data, or other interviews with individuals who have already completed the second part of the journey can be used to determine the travel parameters.

[0036] Offering mobility services is incomplete if only a person's journey from stop 1 to stop 2 is considered, with the mobility service provider specifying fixed stops for selection as the starting point and destination. This approach fails to consider the person's journey holistically. The person must travel from their starting point—their home, office, business, or shopping location—to a starting stop for vehicle 12, and from a destination stop for vehicle 12 to the actual destination of their individual journey. Thus, the person only travels in vehicle 12 during the first part of the journey, from the starting stop to the destination stop. The second part of the journey, from the starting point to the starting stop and from the destination stop to the destination, is completed by the person outside of vehicle 12.To optimize the individual's journey in these second segments, the mobility service provider can easily provide the individual with 12 readily integrated assets within the vehicle. These assets holistically optimize the individual's travel experience, enabling them to complete their journey in the best possible way, both in terms of mobility and comfort. Such assets can be selected by the individual or automatically selected for them. Furthermore, these assets must be made available to the individual, be locatable by them, and be returnable by the individual.

[0037] The assets can be placed in a dedicated section of vehicle 12, specifically in compartment 14, providing the passenger with sufficient storage space and interfaces for connecting the charging infrastructure to electrified assets. This allows the mobility service provider to offer the passenger different classes of assets and, in the case of electric vehicles, ensures that the passenger always has access to fully charged assets, thus guaranteeing the best possible accessibility to their next destination. Booking the assets can be integrated into the standard booking process of the mobility service.It is conceivable that, instead of navigating between predefined stops in an app, the user directly enters their starting point and destination, and the app then suggests potential assets to optimize their journey. Alternatively, assets can be automatically suggested to the user during booking or, if applicable, while traveling in the vehicle. In this case, a prediction is made about the assets that are relevant to the user and / or offer maximum comfort or efficiency. This prediction can be performed in a backend system or, if necessary, on the user's mobile device. Travel parameters used for the prediction can include data from previous bookings, weather data, and / or surveys.The range of potential assets for the second part of the itinerary may depend on the route. The data used for prediction can be processed electronically, particularly using machine learning, to link a selection of assets to specific conditions. Data from various sources can be combined for this purpose to make an optimal selection of assets across different domains.

[0038] Bonus points can be awarded to individuals for completing surveys or evaluations. These surveys or evaluations can be used in a learning process, potentially through machine learning, to assess success or determine optimal asset allocation. The evaluations or surveys can be easily integrated into the booking process and its finalization.

[0039] Based on the prediction, assets can either be automatically made available to the person during the ride in vehicle 12 without any action on their part, or the person can be offered targeted, limited suggestions regarding which assets they can select. The assets can be provided free of charge, for a fee, via a bonus point system, or with a deposit. The person can also be offered the option to purchase the assets after the ride in vehicle 12 and thus keep them after the ride.

[0040] The person selects their desired assets in a booking process that may involve multiple stages. Furthermore, the system may ask the person about assets they have provided themselves, which are to be integrated into vehicle 12. In this case, a system is created within vehicle 12 to locate the assets provided by the person. These assets must be easily accessible to the person when they begin their onward journey from the final stop of vehicle 12.

[0041] After selecting the assets, the assets to be provided to the person must be made available in the respective vehicle 12 that will transport the person. For this purpose, the assets must be stored appropriately in the vehicle 12 and should be locatable by the person. The assets are either already present in the vehicle 12 and, if necessary, only need to be moved to a suitable position outside the vehicle 12, or they must first be moved into the vehicle 12. This can be done automatically, for example, in combination with robots, or by humans at a maintenance station. Alternatively, the vehicle 12 used to transport the person can be selected based on the asset. This means that after selecting the asset, a vehicle 12 is chosen that is currently able to provide the asset. This offers the possibility of providing the person with an asset as efficiently and quickly as possible.

[0042] The asset can be returned by the individual to maintenance stations or to stops along the route of other vehicles, for example, during a return trip. A bonus point system for the individual can be integrated, or a rental fee for the asset can be charged. Alternatively, a purchase fee can be charged, allowing the individual to acquire the asset. It is also possible that a potentially empty vehicle 12 is selected to collect the asset from the individual at a location agreed upon with them, thus providing flexibility in the return process. In this case, vehicle 12 can inform the individual of a suitable drop-off point for the asset and may use other methods to interact with them during the return.

[0043] Potential assets include mobility assets, specifically mobility devices. For these mobility assets, the fact that vehicle 12 already has a highly efficient battery can be utilized, ensuring that electrified mobility devices can always be fully charged within vehicle 12. The mobility devices can be located inside or attached to vehicle 12, and if electrified, they can be charged and secured. Personal mobility devices belonging to the individual can also be connected to vehicle 12.

[0044] On the other hand, there can be so-called static assets. These static assets can include umbrellas, rain covers, rain ponchos, sunscreen, or any other items related to specific weather conditions or local conditions. These assets can be added by the person during booking, automatically selected based on existing and / or predicted weather conditions, or dynamically chosen during the trip, particularly automatically, and offered to the person, allowing for adjustments to potentially changing conditions and ensuring the best possible preparation.

[0045] A provider can offer individuals different classes of assets while simultaneously ensuring comprehensive electromobility, guaranteeing them access to fully charged assets at all times and thus ensuring the best possible reach of their next destination. The placement of static assets such as umbrellas, e-scooters, or karaoke boxes can be implemented modularly. Replacing individual modules 18 is easy thanks to the use of standardized connections and dimensions. These modules 18 can be standardized, enabling quick asset changes that can be implemented by the provider, and therefore the mobility provider, based on the anticipated needs of the individual. Modules 18 are placed wherever the assets are needed. For example, umbrellas can be placed near an exit of the vehicle 12, while e-scooters can be positioned separately from the interior, connected to the vehicle's charging station.The modules 18 for the assets can have openings that can be controlled for opening or closing. This serves to protect the person, especially all passengers of the vehicle 12, ensuring that the assets are secure and do not pose a danger. The modules 18 can be strategically positioned or have an interface to the exterior of the vehicle 12 to allow assets to be automatically removed from or placed in the vehicle 12. Modules 18 can also be provided that are configured to integrate the person's own assets. These can be arranged separately from the mobility service provider's modules 18 in the vehicle 12. Acoustic, visual, or tactile stimuli are used to make the modules 18 containing the assets visible to the person.This includes vibration, sounds, texture changes of a surface of the vehicle 12, air currents and illumination of the elements or modules 18 by illuminating them, in particular with a projector or by means of simple light sources, in particular LEDs, or by under-illuminating them, in particular under-illuminated plastic elements.

[0046] These stimuli can be triggered using an app provided to the user or control devices such as pinpads located in the vehicle. The modules themselves are capable of emitting these stimuli, or they can be controlled via the app. Accordingly, the app can trigger vibrations or sounds when the user approaches the module containing the respective asset, with this approach being detected through communication between the app and the modules. The modules themselves can also emit vibrations, sounds, or air currents. Furthermore, the modules themselves, or the area surrounding the vehicle, can be illuminated, allowing the assets to be located visually, particularly through backlighting, uplighting, or simple light sources. Texture changes on surfaces can also be used to locate the respective asset.Depending on what is desired as an asset, the texture reveals where it is located on vehicle 12, in particular via braille, hatching, textures, icons such as umbrellas on modules 18 and directional instructions on the way to the asset, for example in the form of arrows.

[0047] Assets can be retrieved using an app or other devices such as PIN pads to open the dedicated section of vehicle 12 or module 18. Communication between the app or PIN pad and the module 18 to be opened can be implemented via Bluetooth, NFC, or locally dialed codes. This activates module 18, allowing the user to retrieve or return the asset. This process can be linked to a payment or bonus point system.

[0048] The stimuli can be adapted to the environmental conditions and provided even if the person does not yet intend to book. For example, module 18 with the umbrella asset can light up blue if rain is expected at the destination, thus alerting the person to this event even before they book the umbrella. This association of event or stimulus can also be implemented with sounds, vibrations, air currents, and lighting, depending on the conditions. Reference symbol list 10 Item 12 vehicles Room 14 16 passenger compartment Module 18 20 User level 22 Mobility level 24 comfort levels V1 to V4 respective process steps S1 to S12 respective procedure steps E1 to E3 respective decision steps Yes No

Claims

[1] Method for providing an item (10) to a person traveling in a vehicle (12), in which - a user input characterizing a starting location and a destination is received by means of a data acquisition device (V1), - by means of an electronic computing device, a travel route of the person is determined based on the starting point and the destination point, of which a first part is travelled by vehicle (12) and at least a second part is not travelled by vehicle (12) (V2), - by means of the electronic computing device, depending on at least one determined travel parameter of the second part of the travel route, an item (10) determined to be useful for the person for the second part is determined (V3), - the identified item (10) is made available to the person in the vehicle (12) (V4). [2] Method according to claim 1, wherein information about at least one identified item (10) is output to the person by means of an output device and the item (10) of the output items is made available which is characterized by a further user input which has been received in response to the output of the information by means of an input device. [3] Method according to claim 1 or 2, wherein for the first part of the journey a vehicle (12) is selected which is capable of providing the item (10). [4] Method according to one of the preceding claims, wherein the weather for the second part is predicted as a travel parameter and an object (10) is provided to the person by means of which the person can protect himself from the determined weather. [5] Method according to any of the preceding claims, wherein the object (10) is an umbrella or a rain cover or a rain poncho or sunscreen or an e-bike or an e-scooter. [6] Method according to one of the preceding claims, wherein the object (10) is provided in a space (14) of the vehicle (12) separated from a passenger area (16), which is in particular accessible from outside the vehicle (12). [7] Method according to claim 6, wherein the object (10) is charged with electrical energy in the space (14). [8] Method according to claim 6 or 7, wherein the person is guided to the room (14) by means of acoustic stimuli and / or visual stimuli and / or tactile stimuli. [9] Method according to claim 8, wherein the stimulus is provided by: - a vibrating component, - a loudspeaker, - a light source, - a texture on the surface of a component, - a ventilation system. [10] Method according to any one of claims 6 to 9, wherein the space (14) is provided by a module interchangeable in the vehicle (12), and wherein the module with the object (10) is selected depending on the travel parameter and integrated into the vehicle (12). [11] Method according to claim 10, wherein the module is automatically integrated into the vehicle in a distribution center.

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