Information processing apparatus and program
Patent Information
- Application Number
- JP2024160891
- Authority / Receiving Office
- JP · JP
- Patent Type
- Applications
- Current Assignee / Owner
- Filing Date
- 2024-09-18
- Publication Date
- 2025-02-20
- Estimated Expiration
- 2033-07-03
AI Technical Summary
Consumers face inefficiencies and complexity in confirming various additional information related to electronic receipts without viewing the receipt, such as product purchase proof and store-issued coupons, which complicates operations.
An information processing device and program that associate membership codes with electronic receipt information, allowing for intuitive display of multiple processing types on a mobile terminal, including receipt viewing, household account book, campaign applications, warranty information, coupon issuance, and receipt sharing.
Enables consumers to efficiently and intuitively manage and interact with electronic receipt information, enhancing operational simplicity and promoting product sales through integrated receipt management and promotion features.
Smart Images

Figure 00000000_0000_ABST
Abstract
Description
[Technical field]
[0001] An embodiment of the present invention relates to an information processing device and a program. [Background technology]
[0002] 2. Description of the Related Art Conventionally, there has been known a system known as an electronic receipt, in which a receipt or invoice given to a consumer by a store at the time of payment for a product is electronically transferred to the consumer's mobile terminal or the like.
[0003] By converting receipts into electronic data in this way, household accounts can be automatically recorded electronically, which is beneficial for consumers. Also, by introducing electronic receipts, the consumption of receipt paper can be reduced, which is beneficial for the stores that introduce them. In addition, it is also known that electronically adding coupons related to purchased products to electronic receipts can be used for product sales promotion and advertising.
[0004] However, in the conventional technology, various additional information (such as a product purchase certificate, a store-issued coupon, etc.) could not be confirmed without viewing the electronic receipt. In this way, the fact that various additional information (such as a product purchase certificate, a store-issued coupon, etc.) could not be confirmed without viewing the electronic receipt made the operation complicated for consumers who received various electronic receipt services. Summary of the Invention [Problem to be solved by the invention]
[0005] The problem to be solved by the present invention is to provide an information processing device and a program that enable a consumer to efficiently and intuitively perform operations for confirming a plurality of processing types related to electronic receipt information. [Means for solving the problem]
[0006] The information processing device of the embodiment includes a membership associating means for associating a membership code of a specific shopper, an electronic receipt receiving means for receiving electronic receipt information associated with the membership code from an electronic receipt management server that collectively manages the electronic receipt information, and an electronic receipt display means for displaying, on a display unit, a plurality of processing types related to the electronic receipt information received by the electronic receipt receiving means as a menu selectable via a selection unit. [Brief description of the drawings]
[0007] [Figure 1] FIG. 1 is a diagram showing the overall configuration of an electronic receipt system according to an embodiment. [Diagram 2] FIG. 2 is a transition diagram showing an example of screen transition during membership registration of a consumer. [Diagram 3] FIG. 3 is a block diagram showing a configuration of a main part of the mobile terminal. [Figure 4] FIG. 4 is a block diagram showing a configuration of a main part of a POS terminal. [Diagram 5] FIG. 5 is a block diagram showing the main configuration of the electronic receipt server. [Figure 6] FIG. 6 is a block diagram showing a configuration of a main part of the electronic receipt management server. [Figure 7] FIG. 7 is a functional block diagram relating to electronic receipt processing in the POS terminal. [Figure 8] FIG. 8 is a flowchart showing the flow of the electronic receipt process. [Figure 9] FIG. 9 is a flowchart showing the flow of the information transmission process in the electronic receipt server. [Figure 10] FIG. 10 is a functional block diagram relating to the electronic receipt management process and the product information transmission process in the electronic receipt management server. [Figure 11] FIG. 11 is a flowchart showing the flow of the electronic receipt management process and the product information transmission process. [Figure 12]FIG. 12 is a functional block diagram relating to the electronic receipt receiving process and the electronic receipt viewing process in the mobile terminal. [Figure 13] FIG. 13 is a flowchart showing the flow of the electronic receipt receiving process and the electronic receipt viewing process. [Figure 14] FIG. 14 is a front view showing a display example on a mobile terminal. [Figure 15] FIG. 15 is a front view showing a display example on a mobile terminal. [Figure 16] FIG. 16 is a front view showing a display example on a mobile terminal. [Figure 17] FIG. 17 is a front view showing a display example on a mobile terminal. [Figure 18] FIG. 18 is a front view showing a display example on a mobile terminal. [Figure 19] FIG. 19 is a front view showing a display example on a mobile terminal. [Figure 20] FIG. 20 is a front view showing a display example on a mobile terminal. [Figure 21] FIG. 21 is a front view showing a display example on a mobile terminal. [Figure 22] FIG. 22 is a flowchart showing the flow of the electronic receipt receiving process and the electronic receipt viewing process. [Diagram 23] FIG. 23 is a front view showing an example of a display transition on a mobile terminal. [Figure 24] FIG. 24 is a front view showing a display example on a mobile terminal. [Diagram 25] FIG. 25 is a front view showing a display example on a mobile terminal. [Figure 26] FIG. 26 is a front view showing a display example on a mobile terminal. [Figure 27] FIG. 27 is a front view showing a display example on a mobile terminal. [Figure 28] FIG. 28 is a front view showing a display example on a mobile terminal. [Figure 29] FIG. 29 is a screen transition diagram showing the flow of the receipt information transfer process. [Diagram 30] FIG. 30 is a front view showing a display example on the mobile terminal of the delegation destination. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS
[0008] An embodiment of the present invention will be described with reference to the drawings.
[0009] Fig. 1 is a diagram showing the overall configuration of an electronic receipt system according to an embodiment. As shown in Fig. 1, a store 1 is provided with a POS (Point of Sales) terminal 2 (only one terminal is shown in Fig. 1, but multiple terminals may be used) which is a product sales data processing device that processes product sales data, and a router 3. The POS terminal 2 and the router 3 are connected by an in-store LAN 4 (Local Area Network). The router 3 is a device for connecting the in-store LAN 4 with a network 5 which is the Internet or a VPN (Virtual Private Network). Although not shown in the figure, a store server that controls the POS terminal 2 may be provided in the store 1.
[0010] An electronic receipt server 6 is connected to the network 5. A plurality of electronic receipt servers 6 are provided for each company that sells products or services and operates stores or chain stores (hereinafter referred to as stores) such as convenience stores, supermarkets, food stores, drug stores, apparel stores, home appliance stores, department stores, general merchandise stores, and restaurants, and function as a receipt management server for the company that stores and manages electronic receipt information for each company code indicating the company that operates the store. The electronic receipt server 6 may be a headquarters server of a POS system having functions such as sales management, sales analysis, and inventory management for each company that operates the store.
[0011] A mobile terminal 8 is also connected to the network 5 via a base station 7 that performs wireless communication according to standards such as Wi-Fi (Wireless Fidelity). The mobile terminal 8 is an information processing device that implements a web browser, such as a smartphone, a mobile phone, a PDA (Personal Digital Assistant), or a tablet computer. Note that instead of the mobile terminal 8, an information processing device such as a personal computer such as a notebook PC may also be used.
[0012] Furthermore, an electronic receipt management server 9 that functions as a customer receipt management server that collectively stores and manages electronic receipt information of various companies that operate stores is also connected to the network 5. A consumer who has registered as a member in advance to receive an electronic receipt service can obtain electronic receipt information from the electronic receipt management server 9 using a mobile terminal 8 through the network 5. The electronic receipt management server 9 is managed, for example, by a third party other than the company that manages the electronic receipt information in the electronic receipt server 6. The electronic receipt server 6 may also be managed by a third party or the like. The electronic receipt management server 9 may have the function of the electronic receipt server 6 and be managed by one server. A service (application) that collectively manages electronic receipt information for each company that indicates a company that operates a store using multiple company codes may be provided in the form of, for example, SaaS (Software as a Service), which is a type of cloud computing.
[0013] The consumer's membership registration to receive the electronic receipt service is performed, for example, as follows. FIG. 2 is a transition diagram showing an example of screen transitions during the consumer's membership registration. The consumer sends a blank email from the mobile terminal 8 to the member management server (not shown) through the network 5. The member management server sends a URL (Uniform Resource Locator) indicating a page for member registration to the received email address. The consumer accesses the URL indicating the page for member registration from the mobile terminal 8 to display the input screen H (see FIG. 2(a)), and inputs the items required for member registration. After the consumer has finished inputting the necessary items, the input confirmation screen I is displayed on the mobile terminal 8 (see FIG. 2(b)). After the consumer confirms the input, the member registration is performed in the member master. After that, the member management server delivers a member registration completion email including a member code and a password to the mobile terminal 8. This completes the member registration. FIG. 2(c) shows a registration completion screen J displayed on the mobile terminal 8 after the registration is completed. The registration completion screen J has a "display top screen" button B10. When the consumer operates this "display top screen" button B10, the mobile terminal 8 displays the top screen K shown in FIG. 2(d).
[0014] 2(d) is a menu screen for allowing the consumer to select from a number of processing types related to electronic receipt information via the selection unit, i.e., the input unit 18. The top screen K has a receipt display button B11, a household account book button B12, a campaign application (proof of purchase) button B13, a warranty button B14, a coupon issue button B15, a receipt share button B16, and a banner advertisement button B17.
[0015] The receipt display button B11 is a button for viewing electronic receipt information. The household account book button B12 is a button for viewing a summary of electronic receipt information. The campaign entry (purchase proof) button B13 is a button for entering (proof of purchase) a campaign (prize).
[0016] The warranty button B14 is a button for viewing electronic receipt information to which a warranty is attached. The coupon issue button B15 is a button for viewing a list of electronic receipt information to which a coupon issued by a store is attached. The receipt share button B16 is a button for sharing electronic receipt information by transferring a part or all of the electronic receipt information to a friend or family member.
[0017] Moreover, the banner advertisement button B17 is a button for viewing the associated CM.
[0018] In the electronic receipt system configured as above, electronic receipt information indicating the details of the settlement generated by processing product sales data in the POS terminal 2 of the store 1 is transmitted to the electronic receipt management server 9 via the electronic receipt server 6 over the network 5, and the electronic receipt information is transmitted from the electronic receipt management server 9 to the member's mobile terminal 8. The member can display the electronic receipt information on the display unit of the mobile terminal 8 and check the contents. In addition, the electronic receipt management server 9 publishes the electronic receipt information on the Web. The mobile terminal 8 having a Web browser installed therein can download the electronic receipt information published on the Web to the mobile terminal 8 and view it on the Web browser by specifying a URL (Uniform Resource Locator). Note that application software for viewing the electronic receipt information may be installed in the mobile terminal 8 to view the electronic receipt information.
[0019] The mobile terminal 8 stores the membership code and password acquired by the consumer as described above in the storage unit 13 (see FIG. 3) or the like. Methods for outputting the membership code stored in this manner include displaying it as a barcode, displaying it as a two-dimensional code, and transmitting it by information communication using NFC (Near Field Communication), which is a near-field type wireless communication.
[0020] Furthermore, the membership code that a consumer obtains to receive the electronic receipt service may be associated with an existing corporate membership card for a point service operated by a company such as a chain store, via the POS terminal 2 of each retail store or each individual's mobile terminal 8.
[0021] Here, an example of the association between the membership code acquired by the consumer and an existing corporate membership card as described above will be described.
[0022] 1. Example of operation at store POS terminal 2 (1) First, a checker who operates the POS terminal 2 checks whether or not the electronic receipt service is to be implemented at the time of product registration (payment) and whether or not a point card is present. If the electronic receipt service is to be implemented, the consumer presents the mobile terminal 8 and the point card. (2) The checker reads the membership code stored in the mobile terminal 8 and the corporate membership code on the point card. Here, the reading of the membership code stored in the mobile terminal 8 depends on the I / O provided in the POS terminal 2, and the above-mentioned barcode, two-dimensional code, NFC, etc. are applied. (3) The POS terminal 2 transmits the transaction, the membership code read in (2), and the corporate membership code on the point card to the electronic receipt management server 9. (4) The electronic receipt management server 9 receives the information transmitted in (3), and if the electronic receipt information indicating the details of the settlement generated by the POS terminal 2 in the store 1 processing the product sales data and the membership code and the corporate membership code of the point card are transmitted simultaneously for the first time, they are registered in the electronic receipt management server 9.
[0023] After that, the consumer can receive services in the electronic receipt system and point allocation services by simply presenting the mobile terminal 8 or the point card.
[0024] 2. Example of operation on mobile terminal 8 (1) First, the consumer accesses a specific URL from his / her mobile terminal 8 or logs into the point card registration menu using an application installed on the mobile terminal 8. The consumer inputs and selects the company that issues the point card to be registered. Next, the consumer inputs the corporate membership code of the point card to be registered, and after confirming the number, presses the registration button and transmits the registration details to the electronic receipt management server 9. The corporate membership code can be input manually, by taking a picture with a camera, by magnetic reading, etc. (2) The electronic receipt management server 9 receives the registration details on the mobile terminal 8 in (1), compares them with the customer information of each company, and returns a confirmation display screen to the consumer's mobile terminal 8. (3) The consumer checks the confirmation display screen returned from the electronic receipt management server 9 and presses the consent button to complete the association of the membership code on the electronic receipt with the existing corporate membership card.
[0025] In this way, by managing services in the electronic receipt system and point granting services with a unique membership code on the electronic receipt, it becomes possible to receive services in the electronic receipt system by presenting a point card at stores that have conventional point cards, and by presenting the mobile terminal 8 at stores that do not have point cards. As a result, the membership code on the electronic receipt can act as a hub that links each corporate membership card of each company.
[0026] The configuration of each part constituting the electronic receipt system of this embodiment will be described below, including this point.
[0027] First, the main configuration of the mobile terminal 8, which is an information processing device, will be described with reference to the block diagram of Fig. 3. As shown in Fig. 3, the mobile terminal 8 is composed of a CPU (Central Processing Unit) 11 constituting the control unit main body, a memory 12 for temporarily storing data, a storage unit 13 which can be read and written by commands from the CPU 11 and in which programs, data, etc. are stored, a network interface 14 connected to various public networks including the network 5, a display unit 17 capable of displaying various information, an input unit 18 for operating the mobile terminal 8, a clock unit 19 for measuring time, etc. The input unit 18 is a touch panel laminated on the display unit 17 or keys provided on the housing, and also functions as a selection unit.
[0028] The storage unit 13 is pre-installed with a web browser for viewing various information (contents) published on the web, as well as an electronic receipt compatible program P11 for receiving electronic receipt information generated after settlement by product sales data processing from the electronic receipt management server 9, and an electronic receipt viewing program P12 for viewing the received electronic receipt information.
[0029] The electronic receipt compatible program P11 and the electronic receipt viewing program P12 executed on the mobile terminal 8 are provided as files in an installable or executable format recorded on a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, or a digital versatile disk (DVD).
[0030] The electronic receipt compatible program P11 and the electronic receipt viewing program P12 executed on the mobile terminal 8 may be stored on a computer connected to a network such as the Internet and provided by being downloaded via the network. The electronic receipt compatible program P11 and the electronic receipt viewing program P12 executed on the mobile terminal 8 may be provided or distributed via a network such as the Internet.
[0031] Next, the main configuration of the POS terminal 2, which is a product sales data processing device, will be described with reference to the block diagram of Fig. 4. As shown in Fig. 4, the POS terminal 2 is composed of a CPU (Central Processing Unit) 21 constituting the control unit, a memory 22 for temporarily storing data, a storage unit 23 that can be read and written by commands from the CPU 21 and stores programs, data, etc., a network interface 24 connected to the in-store LAN 4, a printer interface 25 to which a printer is connected, an operator display unit 28 for displaying various information to an operator, a clock unit 29 for measuring time, a customer display unit 30 for displaying various information to a customer, an input unit 31 for operating the POS terminal 2, etc.
[0032] The storage unit 23 has an identification code management area 23a reserved as an area for storing in advance a company code (identification code of the company operating the store), a business type / business format code, a store code indicating the store 1 in which the POS terminal 2 is installed, and the like, in addition to the POS number of the POS terminal 2. Here, the business type / business format code is a code (classification code) that distinguishes the business type / business format of the store, such as a convenience store, supermarket, department store, pharmacy, restaurant, eating and drinking establishment, for example. Note that such business type / business format can be arbitrarily changed according to the user's preference. Note that the company code (identification code of the company operating the store) and the business type / business format code may be registered in the electronic receipt server 6.
[0033] The memory unit 23 also has pre-installed therein software for executing various POS operations including product sales data processing, as well as an electronic receipt processing program P15 for processing electronically processed electronic receipt information in place of a receipt or invoice printed out when processing product sales data.
[0034] The electronic receipt processing program P15 executed by the POS terminal 2 is provided as a file in an installable or executable format recorded on a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, or a Digital Versatile Disk (DVD).
[0035] The electronic receipt processing program P15 executed by the POS terminal 2 may be stored on a computer connected to a network such as the Internet and provided by being downloaded via the network. The electronic receipt processing program P15 executed by the POS terminal 2 may be provided or distributed via a network such as the Internet.
[0036] Next, the main configuration of the electronic receipt server 6 that functions as a receipt management server for a company will be described using the block diagram in Figure 5. The electronic receipt server 6 is composed of a CPU (Central Processing Unit) 41 that constitutes the control unit, a memory 42 for temporarily storing data, a storage unit 43 that can be read and written by commands from the CPU 41 and stores programs and data, a network interface 44 that is connected to the network 5, etc.
[0037] An electronic receipt management area 43a is provided in the storage unit 43 as an area for storing electronic receipt information for each company operating a store. The electronic receipt information includes a company code (an identification code of the company operating the store), a business type / category code, a store code, a consumer's membership code, a POS number of the POS terminal 2, a receipt number, product sales data, etc.
[0038] In addition, a warranty management area 45 is provided in the electronic receipt management area 43a to store warranty information for products that require a warranty. The warranty management area 45 stores, for each product to be guaranteed, product information for the product to be issued with a warranty, warranty period information, warranty provision information, contact information for the manufacturer, and the like.
[0039] Further, the storage unit 43 is pre-installed with an electronic receipt management program P1 for managing electronic receipt information received from the POS terminal 2 of each store 1 in an electronic receipt management area 43a.
[0040] In addition, the storage unit 43 also has an information transmission program P2 for transmitting the electronic receipt information managed in the electronic receipt management area 43a to the electronic receipt management server 9 pre-installed therein.
[0041] Furthermore, the storage unit 43 is provided with an information management area 43b for storing various additional information associated with desired products, members, companies, and stores. Here, the additional information is access information such as a URL linking to a homepage associated with a company's campaign, a URL linking to a homepage associated with a company's commercial, a URL linking to a company's coupon, and the like.
[0042] The electronic receipt management program P1 and the information transmission program P2 executed by the electronic receipt server 6 are provided as files in an installable or executable format recorded on a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, or a DVD (Digital Versatile Disk).
[0043] Also, the electronic receipt management program P1 and the information transmission program P2 executed by the electronic receipt server 6 may be configured to be stored on a computer connected to a network such as the Internet and provided by being downloaded via the network. Also, the electronic receipt management program P1 and the information transmission program P2 executed by the electronic receipt server 6 may be configured to be provided or distributed via a network such as the Internet.
[0044] Next, the main configuration of the electronic receipt management server 9 that functions as a customer receipt management server will be described using the block diagram of Fig. 6. The electronic receipt management server 9 is composed of a CPU (Central Processing Unit) 51 that constitutes the control unit, a memory 52 for temporarily storing data, a storage unit 53 that can be read and written by commands from the CPU 51 and stores programs, data, etc., a network interface 54 connected to the network 5, etc.
[0045] In the storage unit 53, an electronic receipt management area 53a is provided as an area for collectively storing electronic receipt information of various companies operating stores. More specifically, the electronic receipt management area 53a manages electronic receipt information and additional information of various companies operating stores for each member. The electronic receipt information includes a member code, a company code (an identification code of the company operating the store), a store code, a POS number of the POS terminal 2, a receipt number, product sales data, additional information, etc.
[0046] Also, the storage unit 53 is pre-installed with an electronic receipt management program P3 for managing additional information and electronic receipt information received from the electronic receipt server 6 of each company in an electronic receipt management area 53a.
[0047] In addition, the storage unit 53 has an information transmission program P4 for transmitting electronic receipt information and additional information of a desired product to the mobile terminal 8 pre-installed.
[0048] The electronic receipt management program P3 and the information transmission program P4 executed by the electronic receipt management server 9 are provided as files in an installable or executable format recorded on a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, or a DVD (Digital Versatile Disk).
[0049] Also, the electronic receipt management program P3 and the information transmission program P4 executed by the electronic receipt management server 9 may be configured to be stored on a computer connected to a network such as the Internet and provided by being downloaded via the network. Also, the electronic receipt management program P3 and the information transmission program P4 executed by the electronic receipt management server 9 may be configured to be provided or distributed via a network such as the Internet.
[0050] Next, the operation of each unit constituting the system of this embodiment will be described.
[0051] First, the electronic receipt process executed by the CPU 21 of the POS terminal 2 operating in accordance with the electronic receipt processing program P15 will be described with reference to the functional block diagram shown in FIG. 7 and the flowchart shown in FIG.
[0052] 7, the electronic receipt processing program P15 executed by the POS terminal 2 has a modular configuration including an electronic receipt generation unit 26 that functions as an electronic receipt generation means, and a transmission unit 27 that functions as a transmission means. In terms of actual hardware, the CPU 21 reads out and executes the electronic receipt processing program P15 from the storage unit 23, whereby the above-mentioned units are loaded onto the memory 22, and the electronic receipt generation unit 26 and transmission unit 27 are generated on the memory 22.
[0053] The electronic receipt generating unit 26 generates electronically processed electronic receipt information, which includes a company code indicating the company operating the store and corresponds to the consumer's membership code, in place of a receipt or invoice printed out when processing product sales data.
[0054] The transmission unit 27 transmits the electronic receipt information generated by the electronic receipt generation unit 26 to the electronic receipt server 6 that manages the electronic receipt information on a company basis according to the company code.
[0055] As shown in FIG. 8, when a closing operation key or the like is input to start the closing process of a product transaction, the CPU 21 (electronic receipt generation unit 26) of the POS terminal 2 determines whether a membership code has been input, whether an electronic receipt should be issued, and whether an instruction to issue an electronic receipt corresponding to the payment process according to the closing operation has been received (step S1).
[0056] The member may instruct the issuance of an electronic receipt in the following manner, for example. 1. The store clerk operates the “issue electronic receipt” button provided on the input unit 31 (eg, a keyboard) of the POS terminal 2. 2. A consumer who is a member displays a barcode including a trigger code on the display unit 17 of the mobile terminal 8, and a store clerk reads it with the input unit 31 of the POS terminal 2 (for example, a barcode scanner). 3. The member consumer operates the "issue electronic receipt" button displayed in a pressable manner on the customer display unit 30. 4. The member consumer displays a barcode including a trigger code on the display unit 17 of the mobile terminal 8, and the member consumer himself / herself reads it using the input unit 31 of the POS terminal 2 (for example, a barcode scanner (preferably a scanner different from the scanner used for product registration)). 5. A member consumer presents a corporate membership card to receive points services, and the corporate membership code on the corporate membership card is read using the input unit 31 of the POS terminal 2 (e.g., a barcode scanner, magnetic card reader, or NFC), and if the corporate membership code read is associated with the membership code on the electronic receipt, it is determined that an instruction to issue an electronic receipt has been made.
[0057] When the CPU 21 (electronic receipt generation unit 26) of the POS terminal 2 determines that an instruction to issue an electronic receipt has been given (Yes in step S1), it transmits the product transaction data to the headquarters server, and, separately from the product transaction data, extracts the company code (identification code of the company operating the store), industry / business type code, store code, consumer's membership code, POS number of the POS terminal 2, receipt number, product sales data, etc. from the product sales data management area provided in the memory 22 based on the product information and payment information registered at the time of payment through product sales data processing, and generates electronic receipt information (step S2).
[0058] Next, the CPU 21 (transmission unit 27) of the POS terminal 2 connects to the in-store LAN 4 and the network 5 via the network interface 24, transmits the generated electronic receipt information to the electronic receipt server 6 (step S3), and ends the process. If it is determined that there is no instruction to issue an electronic receipt, a paper receipt is printed and issued, and the product transaction data is transmitted to the headquarters server, and the process ends.
[0059] If the CPU 21 of the POS terminal 2 goes offline when transmitting product transaction data to the head office server, the CPU 21 takes the following measures to avoid the failure. 1. Automatic retry sending If the above 2.1 is not possible, the transaction data is stored until the online state is restored, and is then sent to the headquarters server after the online state is restored. In this case, the CPU 21 of the POS terminal 2 displays a message on the operator display unit 28 such as "The transaction data will be sent later."
[0060] Next, the flow of the electronic receipt management process executed by the CPU 41 of the electronic receipt server 6 operating in accordance with the electronic receipt management program P1 and the information transmission process executed by the CPU 41 operating in accordance with the information transmission program P2 will be described with reference to the flowchart shown in FIG.
[0061] When the CPU 41 of the electronic receipt server 6 receives the electronic receipt information transmitted from the POS terminal 2 via the network interface 44 (Yes in step S11), it stores the electronic receipt information for each company in the electronic receipt management area 43a of the storage unit 43 (step S12). That is, the CPU 41 of the electronic receipt server 6 functions as an electronic receipt management means that manages the electronic receipt information in the storage unit 43 for each company according to the company code.
[0062] At this time, the CPU 41 searches the warranty management area 45 for the electronic receipt information transmitted from the POS terminal 2. Then, as a result of the search, the CPU 41 judges whether or not there is a product for which warranty information exists in the warranty management area 45 for the electronic receipt information transmitted from the POS terminal 2. If the CPU 41 judges that there is a product for which warranty information exists, it associates the electronic receipt information of the product with the product and stores the product with a status indicating that warranty information exists (step S12).
[0063] After storing the received electronic receipt information, when a preset transmission timing arrives (No in step S11, Yes in step S13), the CPU 41 of the electronic receipt server 6 transmits the additional information managed in the information management area 43b and the electronic receipt information managed in the electronic receipt management area 43a to the electronic receipt management server 9 (step S14), and returns to step S11.
[0064] Furthermore, if a status indicating that warranty information exists is attached in association with the electronic receipt information to be transmitted, the CPU 41 transmits the electronic receipt information to the electronic receipt management server 9 in association with the status (step S14), and returns to step S11.
[0065] Furthermore, when the CPU 41 of the electronic receipt server 6 determines that it is not the transmission timing (No in step S13), it determines whether or not warranty inquiry information has been received from the electronic receipt management server 9 described below (step S15). When it determines that inquiry information has been received (Yes in step S15), the CPU 41 reads out warranty information for the inquired product from the warranty management area 45 and transmits it to the electronic receipt management server 9 (step S16). When it determines that inquiry information has not been received (No in step S15), the CPU 41 returns to step S11.
[0066] In the above embodiment, the CPU 21 (electronic receipt generating unit 26) of the POS terminal 2 generates electronic receipt information and transmits it to the electronic receipt server 6, but the present invention is not limited to this. For example, the CPU 21 of the POS terminal 2 may transmit a store code, a consumer's membership code, the POS number of the POS terminal 2, a receipt number, product sales data, etc. to the electronic receipt server 6 based on product information and payment information registered at the time of payment by product sales data processing, and the CPU 41 of the electronic receipt server 6 may add a company code, an industry / business type code, etc. to generate electronic receipt information.
[0067] Next, the flow of an electronic receipt management process executed by the CPU 51 of the electronic receipt management server 9 operating in accordance with the electronic receipt management program P3 and a product information transmission process executed by the CPU 51 operating in accordance with the information transmission program P4 will be described with reference to the functional block diagram shown in FIG. 10 and the flowchart shown in FIG. 11.
[0068] 10, the electronic receipt management program P3 and the information transmission program P4 executed by the electronic receipt management server 9 are configured as modules including a receiving unit 55 functioning as a receiving means, an electronic receipt collective management unit 56 functioning as an electronic receipt collective management means, and an electronic receipt transmission unit 57 functioning as an electronic receipt transmission means. As for actual hardware, the CPU 51 reads out the electronic receipt management program P3 and the information transmission program P4 from the storage unit 53 and executes them, whereby the above-mentioned units are loaded onto the memory 52, and the receiving unit 55, the electronic receipt collective management unit 56, and the electronic receipt transmission unit 57 are generated on the memory 52.
[0069] The receiving unit 55 receives electronic receipt information for each company that includes a company code indicating the company that operates the store and is electronically processed in place of a receipt or invoice that is printed when processing product sales data.
[0070] The electronic receipt collective management unit 56 stores the electronic receipt information for each company received by the receiving unit 55 in the electronic receipt management area 53a of the storage unit 53 and manages it in a collective manner.
[0071] The electronic receipt sending unit 57 acquires electronic receipt information, which is associated with a membership code of a specific consumer and includes at least one company code, from the electronic receipt management area 53a and sends it to the mobile terminal 8 associated with the membership code of the specific consumer.
[0072] As shown in FIG. 11, the CPU 51 (receiving unit 55) of the electronic receipt management server 9 determines whether or not the electronic receipt information and additional information transmitted from the electronic receipt server 6 of each company have been received via the network interface 54 (step S21).
[0073] When the electronic receipt information and the additional information are received (Yes in step S21), the CPU 51 (electronic receipt collective management unit 56) of the electronic receipt management server 9 collectively stores the electronic receipt information and the additional information of various companies in the electronic receipt management area 53a of the storage unit 53 (step S22). When the status and warranty information are transmitted, the CPU 51 also stores them and manages them together with the electronic receipt information (step S22).
[0074] Furthermore, the CPU 51 (electronic receipt transmitting unit 57) of the electronic receipt management server 9 stores the electronic receipt information and the additional information collectively in the electronic receipt management area 53a, and then transmits the electronic receipt information and the additional information to the mobile terminal 8 (step S23), and returns to step S21. When the transmission of the electronic receipt information is completed, a flag indicating the completion of transmission is stored for the electronic receipt information in the electronic receipt management area 53a, thereby making it possible to manage the transmission result of the electronic receipt information.
[0075] When the status is received from the electronic receipt server 6, the CPU 51 generates information indicating the existence of a warranty (for example, text information of "warranty") together with the electronic receipt information and transmits it to the mobile terminal 8 (step S23).
[0076] Furthermore, when there is an electronic receipt information inquiry from the mobile terminal 8 (No in step S21, Yes in step S24), the CPU 51 (electronic receipt transmitting unit 57) of the electronic receipt management server 9 extracts the additional information and electronic receipt information managed in the electronic receipt management area 53a according to the content of the electronic receipt information inquiry (step S25), and then transmits them to the mobile terminal 8 that made the inquiry (step S26), and returns to step S21.
[0077] When there is an inquiry about the warranty information from the mobile terminal 8, the warranty information stored in step S22 is transmitted to the mobile terminal 8 that made the inquiry together with the electronic receipt information (step S26).
[0078] Next, the flow of the electronic receipt receiving process executed by the CPU 11 of the mobile terminal 8 operating in accordance with the electronic receipt compatible program P11 and the flow of the electronic receipt viewing process executed by the CPU 11 operating in accordance with the electronic receipt viewing program P12 will be described with reference to the functional block diagram shown in FIG. 12 and the flowchart shown in FIG. 13.
[0079] 12, the electronic receipt corresponding program P11 and the electronic receipt viewing program P12 executed by the mobile terminal 8 have a modular configuration including a member association unit 81 functioning as a member association means, an electronic receipt receiving unit 82 functioning as an electronic receipt receiving means, and an electronic receipt display unit 83 functioning as an electronic receipt display means. In terms of actual hardware, the CPU 11 reads out and executes the electronic receipt corresponding program P11 and the electronic receipt viewing program P12 from the storage unit 13, whereby the above-mentioned units are loaded onto the memory 12, and the member association unit 81, the electronic receipt receiving unit 82, and the electronic receipt display unit 83 are generated on the memory 12.
[0080] The member association unit 81 associates a member code with a specific consumer.
[0081] The electronic receipt receiving unit 82 receives electronic receipt information, which is associated with a membership code and includes at least one company code, from an electronic receipt management server 9 that collectively manages the electronic receipt information.
[0082] The electronic receipt display unit 83 displays the electronic receipt information received by the electronic receipt receiving unit 82 on the display unit 17 by arranging the electronic receipt information by company code.
[0083] Furthermore, the electronic receipt display unit 83 displays a plurality of processing types related to the electronic receipt information received by the electronic receipt receiving unit 82 on the display unit 17 as a menu (top screen K shown in FIG. 2(d)) selectable via the input unit 18, which is a selection unit. The electronic receipt display unit 83 displays various processing to be performed on a part or all of the electronic receipt information as selectable processing types in the menu. Furthermore, the electronic receipt display unit 83 displays processing to extract electronic receipt information to which additional information has been added according to the type of additional information as selectable processing types in the menu.
[0084] 13, first, the CPU 11 (member association unit 81) of the mobile terminal 8 accesses the electronic receipt management server 9 and executes authentication processing by inputting a membership code and a password (step S31). As a result, the mobile terminal 8 and the membership code of the specified consumer are associated with each other.
[0085] After the authentication, the CPU 11 (electronic receipt receiving unit 82) of the mobile terminal 8 receives the additional information and electronic receipt information managed in the electronic receipt management area 53a corresponding to the input membership code (step S32). The additional information and electronic receipt information may be received by email.
[0086] Next, the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 displays the top screen K shown in Fig. 2(d) on the display unit 17 (step S33). By displaying multiple menus for viewing various information related to the electronic receipt information on the display unit 17 in this manner, the mobile terminal 8 prompts the user, who is a consumer, to select from the menu.
[0087] When the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 determines that the user has tapped and selected the receipt display button B11 (Yes in step S34), it displays electronic receipt information related to the most recent purchase on the display unit 17 (step S35).
[0088] FIG. 14 is a front view showing a display example X on the display unit 17 of the mobile terminal 8. As shown in FIG. 14, the display example X is a list of electronic receipt information related to recent shopping. As shown in FIG. 14, the electronic receipt information related to recent shopping includes the date and time of shopping, the name of the company's store, the amount paid, and the like, along with the mark M of the store of various companies where the user who owns the mobile terminal 8 who accessed the electronic receipt management server 9 shopped. In addition, in order to display the store mark M, a table is prepared in which the mark is previously associated with the company code included in the electronic receipt information. In addition, in the electronic receipt information shown in FIG. 14, when a homepage associated with an application campaign is set, a button-shaped icon b displayed with the characters "Apply" is attached. When such an "Apply" icon b is selected, an application campaign page associated with the icon b is displayed on the display unit 17.
[0089] In addition, in the display example X shown in FIG. 14, information for transitioning to an entry-based campaign such as a Christmas campaign is also displayed in a list.
[0090] Fig. 15 is a front view showing a modified example of display example X on the display unit 17 of the mobile terminal 8. As shown in Fig. 15, the modified example of display example X displays, in a calendar format, a list of dates on which the user who owns the mobile terminal 8 who has accessed the electronic receipt management server 9 has shopped at stores of various companies in different colors. The CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 also displays the dates in different colors so that the user can select a desired date from the list of dates displayed in different colors with a cursor that follows the input on the input unit 18. By displaying the purchase dates in a list on the display unit 17 in this way, the mobile terminal 8 prompts the user, who is a consumer, to select information.
[0091] 15, the display example X has a search window A for specifying a language or keyword as a search key. The CPU 11 of the mobile terminal 8 may narrow down the search to electronic receipt information that includes the search criteria (language, keyword, etc.) specified in the search window A. The search criteria can be set, for example, as follows: Purchase date and time Purchase store · Purchase location, region Purchasing industry Purchased Products Purchased product genre (category) Purchase price Purchase points Payment medium (cash, credit, etc.)
[0092] Furthermore, the display example X has a "See receipt" button B1 for confirming the selection of a desired day after selecting it with the cursor, as shown in Fig. 15. The CPU 11 of the mobile terminal 8 may determine that a desired day has been selected when the user simply taps on it, or may determine that a desired day has been selected when the user operates the "See receipt" button B1 after tapping on it.
[0093] Furthermore, as shown in FIG. 15, the display example X has a "Campaign" button B2 for transitioning to an entry-type campaign page.
[0094] FIG. 16 is a modified example of the display example X. In the display example X shown in FIG. 16, a user who owns the mobile terminal 8 that has accessed the electronic receipt management server 9 can intuitively grasp the store where the user shopped by attaching a mark M or the like of the store of the company to the date on which the user shopped at the store of the company. In other words, according to the display example X shown in FIG. 16, the user can easily know information about the store of the company at which the user frequently shops. In order to display the store mark M, a table is prepared in which the mark is previously associated with the company code included in the electronic receipt information.
[0095] When the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 determines that the user has tapped to select a desired day (Yes in step S36), it displays electronic receipt information corresponding to the selected day on the display unit 17 (step S37).
[0096] Fig. 17 is a front view showing a display example Y on a mobile terminal. As shown in Fig. 17, the display example Y is a list of stores of various companies where a user who owns a mobile terminal 8 that has accessed the electronic receipt management server 9 has shopped, displayed by date. More specifically, the display example Y is a chronological display in the order in which electronic receipt information was received, and displays the company mark, transaction time, company name, and store name. In addition, the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 displays the store information by day in a list so that a desired store by day can be selected with a cursor that follows the input of the input unit 18.
[0097] FIG. 18 is a modified example of display example Y. In display example Y of FIG. 18, a "time bar" is arranged in which the time is displayed at regular time intervals. In the example shown in FIG. 18, the time is at one-hour intervals. Since electronic receipt information is displayed at regular time intervals in this manner, it is easy to grasp the situation of blank time when no electronic receipt information is displayed and to imagine time when there is no electronic receipt information, in other words, time when no shopping is done at the store.
[0098] Fig. 19 is also a modified example of display example Y. Display example Y of Fig. 19 displays only the usage history at stores of a specific company sorted in chronological order by touching the company mark of display example Y. By displaying a list of only stores of frequently used companies in this way, it becomes easy to understand the usage situation.
[0099] When the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 determines that the user has selected the desired store for that day (Yes in step S38), it displays electronic receipt information corresponding to the selected store for that day on the display unit 17 (step S39).
[0100] Fig. 20 is a front view showing a display example Z on the display unit 17 of the mobile terminal 8. As shown in Fig. 20, display example Z displays electronic receipt information of a desired store on a desired day when the user who owns the mobile terminal 8 who accessed the electronic receipt management server 9 made a purchase. Display example Z has the same layout as a paper receipt by analyzing the electronic receipt information, and the cursor that follows the input on the input unit 18 can be used to focus on the product a or an icon b (in Fig. 20, a button-shaped icon labeled "Apply" or "Warranty") representing various additional information associated with the product.
[0101] The screen display image does not necessarily have to be a receipt image. However, electronic receipt information is a substitute for paper receipt information, and is electronic product purchase proof information that proves that a product has been purchased. In display example Z, the following information is displayed to be used as product purchase proof information to be presented to the store in the event of a return. Store name Purchase date and time Purchase details Total sales amount Deposit amount Change ·Registration number Transaction number
[0102] Here, an overview of the return process will be described. As described above, a consumer can refer to past electronic receipt information using his / her membership code as a key.
[0103] In this embodiment, the return process is similar to the return process using a paper receipt, in which the user confirms the electronic receipt information displayed on the display unit 17 of the mobile terminal 8 or confirms the pre-printed receipt information when returning the product.
[0104] 1. The consumer displays the electronic receipt information along with the product to be returned on the display unit 17 of the mobile terminal 8 and presents it to the store. 2. The store clerk performs a journal search based on the sales date and time, register number, and transaction number from the electronic receipt information provided, and confirms the transaction details. 3. The store clerk operates the POS terminal 2 to process the return. 4. After the return process is completed, the CPU 21 of the POS terminal 2 needs to invalidate the original electronic receipt information, and therefore updates the electronic receipt information managed in the electronic receipt management area 43a of the electronic receipt server 6. 5. The CPU 21 of the POS terminal 2 issues electronic receipt information at the time of return. 6. At the same time, the electronic receipt server 6 updates the electronic receipt information managed in the electronic receipt management area 53a of the electronic receipt management server 9 functioning as the customer receipt management server, and invalidates the original electronic receipt information. After that, the electronic receipt server 6 updates the electronic receipt management area 53a of the electronic receipt management server 9 with the electronic receipt information at the time of return, and stores it.
[0105] When the user selects an appropriate product or an icon associated with the product (Yes in step S40), the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 connects to the network 5 via the network interface 14, obtains various information based on the access information associated with the selected product or icon from the network 5, and displays it on the display unit 17 (step S41).
[0106] For example, in the case where a homepage associated with a product is set as a product information link as access information for the product a, when a desired product is selected, the homepage associated with the product is displayed on the display unit 17.
[0107] In addition, a button-shaped icon b with the word "Apply" is displayed corresponding to the product name of the product displayed in the purchase product details that has a homepage associated with the application campaign. When such an "Apply" icon b is selected, the application campaign page associated with the icon b is displayed on the display unit 17.
[0108] In addition, a button-shaped icon b with the word "warranty" is displayed corresponding to the product name of a product that can display a warranty among the products displayed in the purchase product details. When such a "warranty" icon b is selected, warranty inquiry information for the product associated with the icon b is transmitted to the electronic receipt management server 9.
[0109] FIG. 21 shows an example of warranty information 80a received from the electronic receipt management server 9 and displayed on the display unit 17 when the "warranty" icon b is operated. As the warranty information 80a, in addition to a display indicating that the displayed information is a warranty, customer information, product information 80b of the purchased product, warranty period 80c, warranty regulations 80d that stipulate the warranty conditions and agreements, contact information (email address, etc.) 80e of the manufacturer that issued the warranty, etc. are displayed. The contact information 80e is displayed so that it can be operated, and the manufacturer's homepage can be accessed by operating it. In addition, the displayed warranty information 80a can be downloaded to the mobile terminal 8 and stored.
[0110] In addition, in the case where a homepage associated with a commercial is set as access information for a banner c, which is a type of icon, when the banner c is selected, the commercial associated with the banner c is displayed on the display unit 17.
[0111] When the end of the electronic receipt viewing process is declared from the input unit 18 (Yes in step S42), the CPU 11 of the mobile terminal 8 returns to step S33 and displays the top screen K shown in FIG.
[0112] If the end of the electronic receipt viewing process is not declared from the input unit 18 (No in step S42), the CPU 11 of the mobile terminal 8 returns to step S40 and waits for selection of a product or an icon associated with the product.
[0113] 22, a case will be described in which the mobile terminal 8 receives electronic receipt information and additional information from the electronic receipt management server 9, rather than accessing the electronic receipt management server 9 from the mobile terminal 8 as described in step S23 of FIG. 11 above.
[0114] The CPU 11 (electronic receipt receiving unit 82) of the mobile terminal 8 receives the electronic receipt information and additional information from the electronic receipt management server 9 (Step S61).
[0115] Thereafter, when the electronic receipt viewing program P12 is started (Yes in step S62), the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 displays the received electronic receipt information and additional information in association with the company code (step S63).
[0116] Fig. 23 is a front view showing a display transition example on the display unit 17 of the mobile terminal 8. A display example O shown in Fig. 23 displays electronic receipt information arranged by company code in the order received from the electronic receipt management server 9. In the display example O shown in Fig. 23, one piece of electronic receipt information can be selected by a flick operation (sliding a finger left and right) and a touch on the input unit 18 (a touch panel laminated on the display unit 17). In addition, on the electronic receipt to which coupon information is added, a message "Coupon available" is displayed as additional information, as shown in the display example O shown in Fig. 23.
[0117] When one piece of electronic receipt information is selected, the selected electronic receipt information is displayed on the display unit 17 of the mobile terminal 8, as shown in display example P in Fig. 23. Display example P is a layout similar to that of a paper receipt obtained by analyzing the electronic receipt information, and is scrollable on the input unit 18 (a touch panel laminated on the display unit 17). In addition, an icon b (a button-shaped icon called "Coupon Information" in Fig. 23) showing various types of additional information associated with a product can be operated via the input unit 18 (a touch panel laminated on the display unit 17).
[0118] When a button-shaped icon b displayed with the words "Coupon Information" is selected, inquiry information about a coupon for a product associated with the icon b is transmitted to the electronic receipt management server 9. In addition, the coupon information transmitted from the electronic receipt management server 9 in response to the inquiry information from the mobile terminal 8 can be downloaded to the mobile terminal 8 and stored therein.
[0119] On the other hand, when the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 determines that the user tapped and selected the household account book button B12 (Yes in step S43), it extracts information required for generating predetermined statistical information (summary), such as the period for generating the statistical information and the type of statistical information, from the electronic receipt information (step S44). Note that the following can be set as keys for generating the statistical information (summary), for example. Purchase date and time Purchase store · Purchase location, region Purchasing industry Purchased Products Purchased product genre (category) Purchase price Purchase points Payment medium (cash, credit, etc.)
[0120] Next, the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 generates statistical information based on information required for generating statistical information from the acquired electronic receipt information (e.g., company code and industry / business type code) (step S45), and displays the generated statistical information on the display unit 17 (step S46).
[0121] Fig. 24 is a front view showing a display example C1 on the display unit 17 of the mobile terminal 8. As shown in Fig. 24, the display example C1 displays, in a pie chart, the results of statistical analysis by business type and business format for the total sales amount in the product sales data included in the electronic receipt information for a predetermined period. According to the display example C1, it is possible to easily know the amount of consumption by business type and business format, and information such as which business type and business format of stores the user frequently shops at.
[0122] The pie chart shown in FIG. 24 is a statistic broken down by the business type and business format code included in the electronic receipt information, but the business type and business format code may be set by the member at will and used as a classification code for classifying companies at will.
[0123] Fig. 25 is a front view showing another display example C2 on the display unit 17 of the mobile terminal 8. As shown in Fig. 25, display example C2 displays, in a bar graph, the results of statistical analysis by category on the total sales amount in the product sales data included in the monthly electronic receipt information. According to display example C2, the consumption amount and ratio by category can be easily known.
[0124] On the other hand, when the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 determines that the user has tapped and selected the campaign entry (proof of purchase) button B13 (Yes in step S47), it extracts electronic receipt information about products that can be entered into the campaign (prize draw) (proof of purchase) (step S48).
[0125] Next, the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 generates a list of campaign information (or a list of electronic receipt information to which the campaign information has been added) from the extracted electronic receipt information (step S49), and displays the generated list of campaign information (or the list of electronic receipt information to which the campaign information has been added) on the display unit 17 (step S50).
[0126] Fig. 26 is a front view showing a display example C3 on the display unit 17 of the mobile terminal 8. As shown in Fig. 26, the display example C3 displays a list of information about products eligible for entry (proof of purchase) in a campaign (prize) (or electronic receipt information including products eligible for entry (proof of purchase) in a campaign (prize)).
[0127] On the other hand, when the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 determines that the user has tapped and selected the warranty button B14 (Yes in step S51), it displays the warranty information 80a (or the electronic receipt information to which the warranty information 80a has been added) stored in the mobile terminal 8 on the display unit 17 (step S52).
[0128] Fig. 27 is a front view showing a display example C4 on the display unit 17 of the mobile terminal 8. As shown in Fig. 27, the display example C4 displays the warranty information 80a (or electronic receipt information to which the warranty information 80a is added).
[0129] On the other hand, when the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 determines that the user has tapped and selected the coupon issue button B15 (Yes in step S53), it displays the coupon information stored in the mobile terminal 8 (or electronic receipt information to which the coupon information has been added) on the display unit 17 (step S54).
[0130] Fig. 28 is a front view showing a display example C5 on the display unit 17 of the mobile terminal 8. As shown in Fig. 28, the display example C5 displays coupon information (or electronic receipt information to which coupon information is added). This allows it to be used as a substitute for individual sales promotion receipts and cross-industry coupons (such as receiving a gasoline discount coupon for GS when shopping at CVS) that have traditionally been used as paper media.
[0131] On the other hand, if the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 determines that the user tapped and selected the receipt share button B16 (Yes in step S55), it executes a receipt information transfer process (step S56).
[0132] The flow of the receipt information transfer process executed by the CPU 11 of the mobile terminal 8 will now be described with reference to the screen transition diagram shown in FIG.
[0133] Traditionally, when a consumer purchases goods on behalf of a family member or friend at a supermarket or other grocery store, they would either ask the cashier to print out multiple receipts as proof at checkout and then hand them over to the person they made the purchase on their behalf, or they would present the contents of a single receipt to the person they made the purchase on their behalf and receive payment from the person they made the purchase on their behalf.
[0134] In this regard, in this embodiment, the electronic receipt information, which is the purchase data for the proxy purchase, can be divided and transferred to family members and friends who are registered as members of the electronic receipt system, so that accurate proof of purchase can be provided.
[0135] Fig. 29 is a screen transition diagram showing the flow of receipt information transfer processing. Display example Z shown in Fig. 29(a) displays electronic receipt information of a desired store on a desired day when a user who owns a mobile terminal 8 that has accessed the electronic receipt management server 9 made a purchase, as described in Fig. 20. Also, display example Z shown in Fig. 29(a) displays a "Divide receipt" button d for declaring that the electronic receipt information will be divided and transferred.
[0136] When the "Split Receipt" button d is operated as shown in FIG. 29(a), the CPU 11 of the mobile terminal 8 displays a display example D (see FIG. 29(b)) for allowing the user to select a person to whom the electronic receipt information is to be transferred from among family and friends who are registered as members of the electronic receipt system.
[0137] As shown in Fig. 29(b), when any one of family members or friends who are registered as members of the electronic receipt system is selected, the CPU 11 of the mobile terminal 8 returns to the display example Z of the electronic receipt information (see Fig. 29(c)), and allows the user to select a purchased item to be transferred. In addition, the display example Z shown in Fig. 29(c) displays a "Deliver to Friend" button e which declares that the divided delivery of the electronic receipt information has been confirmed.
[0138] As shown in FIG. 29(c), when the purchased items to be transferred are selected from the electronic receipt information and the “Send to friend” button e is operated, the divided electronic receipt information is sent to the transfer recipient selected in display example D.
[0139] Fig. 30 is a front view showing a display example F on the display unit 17 of the mobile terminal 8 of the transfer destination. The transferred electronic receipt information is displayed in the display example F shown in Fig. 30. Also, the display example F shown in Fig. 30 shows a "Receive receipt" button f which declares that the electronic receipt information has been received.
[0140] When the "Receive receipt" button f shown in FIG. 30 is operated, information indicating that the electronic receipt information has been received is sent to the party that is the source of the transfer.
[0141] Then, as shown in FIG. 29(d), upon receiving information indicating that electronic receipt information has been received from the mobile terminal 8 to which the information is to be transferred, the CPU 11 of the mobile terminal 8 adds a message indicating that the information has been transferred (e.g., "The receipt has been sent to Mr. X") to the transferred purchased item in the display example Z.
[0142] By applying this system, it is possible to execute a receipt delivery function and a discounted billing function using electronic receipts at restaurants, amusement parks, etc. Also, when a discounted billing is used, it is possible to set the division by an equal amount, a division multiplied by a specific weight, or a division by rounding up fractional amounts from the display example Z.
[0143] It is also possible for electronic receipt information to be shared between members of the electronic receipt system. By associating multiple membership codes, for example, it becomes possible for a family, group, or company department to share sales data on products purchased by each individual.
[0144] After displaying the various information (steps S46, S50, S52, S54, S56), when the end of displaying the various information is declared from the input unit 18 (Yes in step S57), the CPU 11 of the mobile terminal 8 returns to step S33 and displays the top screen K shown in Figure 2 (d) on the display unit 17.
[0145] In this way, according to the electronic receipt system of the present embodiment, unlike the conventional company-based electronic receipt system, it is possible to introduce the electronic receipt system beyond the boundaries of a company, thereby promoting the introduction of electronic receipts.
[0146] In this way, according to the electronic receipt system of this embodiment, a plurality of processing types related to electronic receipt information are displayed on the display unit 17 as a menu (top screen K shown in FIG. 2(d)) selectable via the input unit 18, which is a selection unit, thereby enabling the consumer to efficiently and intuitively perform operations for confirmation of a plurality of processing types related to the electronic receipt information (receipt viewing / searching, shopping result summary display, product purchase proof, warranty, store-issued coupon, receipt sharing, etc.).
[0147] Although some embodiments of the present invention have been described, these embodiments are presented as examples and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, substitutions, and modifications can be made without departing from the spirit of the invention. These embodiments and their modifications are included in the scope and spirit of the invention, and are included in the scope of the invention and its equivalents described in the claims.
[0148] For example, when a product with a warranty is purchased, the warranty information may be sent directly to the mobile terminal 8 together with the electronic receipt information, without sending information indicating the existence of the warranty to the mobile terminal 8. In this case, the mobile terminal 8 displays the warranty information together with the received electronic receipt information.
[0149] Moreover, the warranty information may be stored in the electronic receipt management server 9 instead of the electronic receipt server 6. [Explanation of symbols]
[0150] 2. Product sales data processing device 8. Information processing equipment 9. Electronic receipt management server 26 Electronic receipt generation means 27 Transmission Method 41 Electronic receipt management method 55 Receiving means 56 Electronic receipt centralized management method 57 Electronic receipt transmission means 81 Member matching means 82 Electronic receipt receiving means 83 Electronic receipt display means [Prior art documents] [Patent documents]
[0151] [Patent Document 1] JP 2003-123144 A [Patent Document 2] JP 2007-316750 A
Claims
1. An electronic receipt information receiving means for receiving electronic receipt information associated with a consumer's membership code; a coupon information receiving means for receiving coupon information associated with the membership code; a display means for displaying a first button for displaying a list of electronic receipt information and a second button for displaying statistical information related to the electronic receipt information; an electronic receipt list display means for displaying a list of electronic receipt information received by the electronic receipt information receiving means when the first button is operated; a statistical information display unit that displays statistical information related to the electronic receipt information when the second button is operated; An information processing device comprising:
2. A campaign information receiving means for receiving campaign information associated with the electronic receipt information, the display means displays a third button for displaying a list of the campaign information; a campaign list display unit that displays a list of the campaign information when the third button is operated, The information processing device according to claim 1 .
3. The electronic receipt list display means displays a list of electronic receipt information relating to recent purchases, the statistical information display means displays statistical information relating to electronic receipt information for a predetermined period of time. The information processing device according to claim 1 .
4. The electronic receipt list display means displays a list including information on the purchase date, the store name, and the payment amount of the electronic receipt information.
4. The information processing device according to claim 1.
5. A computer of an information processing device, an electronic receipt information receiving means for receiving electronic receipt information associated with a membership code of a consumer; a coupon information receiving means for receiving coupon information associated with the membership code; a display means for displaying a first button for displaying a list of electronic receipt information and a second button for displaying statistical information related to the electronic receipt information; an electronic receipt list display means for displaying a list of electronic receipt information received by the electronic receipt information receiving means when the first button is operated; a statistical information display unit that displays statistical information related to the electronic receipt information when the second button is operated; A program to make it function as such.
6. The computer is caused to function as a campaign information receiving means for receiving campaign information associated with the electronic receipt information, the display means displays a third button for displaying a list of the campaign information; causing the computer to further function as a campaign list display unit that displays a list of the campaign information when the third button is operated. The program according to claim 5.
7. The electronic receipt list display means displays a list of electronic receipt information relating to recent purchases, the statistical information display means displays statistical information relating to electronic receipt information for a predetermined period of time. The program according to claim 5.
8. The electronic receipt list display means displays a list including information on the purchase date, the store name, and the payment amount of the electronic receipt information. The program according to claim 5 or 7.