Information processing system

Abstract

To provide an information processing system capable of improving maintainability of an opening and closing device.SOLUTION: An information processing system comprises: an acquisition unit which acquires each information on driving of a plurality of different kinds of opening and closing bodies via a network at regular intervals from an opening and closing device which opens and closes the plurality of different kinds of opening and closing bodies installed in a building by motor driving; a determination unit which determines the necessity of maintenance of the opening and closing device on the basis of the information acquired by the acquisition unit; and a notification unit which notifies a predetermined communication terminal of maintenance information indicating that the maintenance of the opening and closing device is necessary or the maintenance timing of the opening and closing device is near, and support information, which is URL information of a support page containing Q&A related to the maintenance contents of the opening and closing device.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present disclosure relates to an information processing system. [Background technology]

[0002] 2. Description of the Related Art There are opening and closing devices that open and close opening bodies such as shutters and windows installed in buildings (for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2018-123578 A Summary of the Invention [Problem to be solved by the invention]

[0004] Patent Document 1 does not disclose anything about the maintenance of the switching device. There is room for improvement in terms of the maintainability of the switching device.

[0005] The present disclosure has been made in consideration of the above circumstances, and has an object to provide an information processing system capable of improving the maintainability of a switching device. [Means for solving the problem]

[0006] One aspect of the present disclosure is an information processing system comprising an acquisition unit that acquires information regarding the operation of an opening / closing body installed in a building via a network from an opening / closing device that opens and closes the opening / closing body, a determination unit that determines whether maintenance is necessary based on the information acquired by the acquisition unit, and a notification unit that notifies a pre-specified communication terminal when the determination unit determines that the maintenance is necessary. [Brief description of the drawings]

[0007] [Figure 1]1 is a diagram illustrating an example of a schematic configuration of an information processing system according to an embodiment of the present invention. [Diagram 2] FIG. 2 is a diagram illustrating the flow of operations of the information processing device of the present embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0008] An information processing system according to this embodiment will be described with reference to the drawings.

[0009] The information processing system 1 according to this embodiment acquires information via a network from one or more opening and closing devices 200 installed in a building 100 such as a house, a hospital, or a nursing home. The opening and closing device 200 includes an opening and closing body installed in the building 100. The opening and closing device 200 opens and closes the opening and closing body.

[0010] The opening / closing body is, for example, a body that opens and closes an opening in the building 100. For example, the opening / closing body is a window (including a skylight) or a shutter. The opening / closing body may be a shade, an awning, a curtain, a blind, or the like.

[0011] An example of the configuration of an information processing system 1 according to this embodiment will be described. As shown in FIG.

[0012] The gateway 10 connects the information processing device 30 and one or more switching devices 200. For example, the gateway 10 may directly communicate wirelessly with one or more switching devices 200. The gateway 10 relays information exchange between the one or more switching devices 200 and the information processing device 30. For example, the gateway 10 is connected to one or more switching devices 200 via a first network NW1, and is connected to the information processing device 30 via a second network NW2.

[0013] The first network NW1 and the second network NW2 may be a wireless communication transmission path (e.g., wireless LAN), or may be a combination of a wireless communication transmission path and a wired communication transmission path. The first network NW1 and the second network NW2 may be a mobile communication network such as a mobile phone line network, a wireless packet communication network, the Internet, a dedicated line, or a combination of these. For example, the first network NW1 and the second network NW2 may use a low-power wide-area network (LPWAN), or may use a short-range wireless communication standard such as ZigBee (registered trademark), Wi-Fi (registered trademark), or BLE.

[0014] In the present embodiment, the first network NW1 and the second network NW2 are different communication networks, for example. For example, the first network NW1 is Wi-Fi or BLE. For example, the second network NW2 is a wireless LAN.

[0015] The communication terminal 20 transmits and receives information to and from the information processing device 30 by wireless or wired communication. The communication terminal 20 is provided inside or outside the building 100. In this embodiment, the communication terminal 20 wirelessly communicates with the information processing device 30 via a third network NW3. The third network NW3 may be a wireless communication transmission path (e.g., wireless LAN) or a combination of a wireless communication transmission path and a wired communication transmission path. The third network NW3 may be a mobile communication network such as a mobile phone line network, a wireless packet communication network, the Internet, a dedicated line, or a combination of these. For example, the third network NW3 may use a low-power wide-area network (LPWAN), or may use a short-distance wireless communication standard such as ZigBee, Wi-Fi, or BLE. The third network NW3 may be the same network as the second network NW2.

[0016] The communication terminal 20 is, for example, a portable communication terminal that can be carried by a user. For example, the communication terminal 20 is any one of a mobile phone, a smartphone, a tablet terminal, and a notebook computer. The communication terminal 20 may be a wearable terminal or the like. There is no particular limitation as to whether the communication terminal 20 can be carried by a user. For example, the communication terminal 20 may be a computer. In the following description, a case will be described in which the communication terminal 20 is a portable communication terminal.

[0017] The communication terminal 20 includes an operation unit 21, a display unit 22, and a processing unit .

[0018] The operation unit 21 is operated by a user. When the operation unit 21 accepts an operation by the user, it outputs an operation signal corresponding to the accepted operation to the processing unit 23. For example, the operation unit 21 is a touch panel or a button. In one example of the present embodiment, the operation unit 21 is a touch panel that is integral with the display unit 22.

[0019] The display unit 22 displays information. For example, the display unit 22 includes a touch panel display screen.

[0020] The processing unit 23 includes a processor, a memory, and a communication interface. The processing unit 23 displays information obtained from the information processing device 30 via the third network NW3 on the display unit 22. The processing unit 23 includes a processor, a memory, and a communication interface. The processing unit 23 transmits information corresponding to an operation signal obtained from the operation unit 21 to the information processing device 30 via the third network NW3. For example, the function of the processing unit 23 is executed by a previously installed application.

[0021] When the application is started, the processing unit 23 acquires information from the information processing device 30. The processing unit 23 can display device information such as information indicating that maintenance of the opening and closing device 200 is necessary on the display unit 22. The device information includes, in addition to information regarding maintenance, for example, information regarding the presence or absence of an error in the opening and closing device 200, information regarding whether the opening and closing device 200 is operating, and the open / closed state of the opening and closing body.

[0022] An example of a schematic configuration of the information processing device 30 according to this embodiment will be described below. The information processing device 30 includes an acquisition unit 31, a determination unit 32, and a notification unit 33. The information processing device 30 may be located on the Internet or on the cloud.

[0023] The acquisition unit 31 acquires information relating to the operation of the opening / closing body (hereinafter referred to as "opening / closing body information") from the opening / closing device 200 that opens and closes the opening / closing body installed in the building 100, via the gateway 10 and the second network NW2. The acquisition unit 31 acquires the opening / closing body information from the opening / closing device 200 at regular intervals. For example, the opening / closing body information includes at least one of the number of times the opening / closing body has been opened and closed, the continuous use time of the opening / closing body, and the current value flowing through the motor that drives the opening / closing body or the voltage value applied to the motor. The opening / closing body information is not limited to this, and may be any information that can be used to determine whether maintenance of the opening / closing device 200 is required.

[0024] The determination unit 32 determines whether or not maintenance is required based on the opening / closing body information acquired by the acquisition unit 31. For example, the determination unit 32 determines whether or not maintenance is required for each opening / closing device 200 based on the opening / closing body information acquired by the acquisition unit 31. For example, when the number of times that an opening / closing device 200 is opened and closed exceeds a first threshold value, the determination unit 32 determines that maintenance of the opening / closing device 200 is required.

[0025] For example, when the continuous use time of the opening / closing device 200 exceeds a second threshold, the determination unit 32 may determine that the opening / closing device 200 requires maintenance. For example, when the value of a current flowing through a motor that drives an opening / closing body of the opening / closing device 200 or the value of a voltage applied to the motor exceeds a third threshold, the determination unit 32 may determine that the opening / closing device 200 requires maintenance.

[0026] For example, the judgment unit 32 may determine that maintenance of the opening and closing device 200 is necessary when the number of opening and closing operations exceeds a first threshold, when the continuous use time exceeds a second threshold, or when the current value or the voltage value exceeds a third threshold.

[0027] When it is determined that maintenance of the opening and closing device 200 is necessary, the notification unit 33 notifies the pre-specified communication terminal 20 of information indicating that maintenance is necessary or that the time for maintenance is approaching (hereinafter referred to as "maintenance information"). The pre-specified communication terminal 20 may be a communication terminal that is set in advance in the information processing device 30 for notification. The pre-specified communication terminal 20 may be a communication terminal 20 of the owner or user of the building 100, or a communication terminal 20 of a maintenance company for the building 100.

[0028] The notification unit 33 may notify the communication terminal 20 of the maintenance information including information on the contents of the maintenance. When it is determined that maintenance is necessary because the number of opening and closing has exceeded a first threshold, the notification unit 33 may notify the communication terminal 20 of the maintenance information including information indicating that the number of opening and closing has exceeded a specified value. When it is determined that maintenance is necessary because the continuous use time has exceeded a second threshold, the notification unit 33 may notify the communication terminal 20 of the maintenance information including information indicating that the continuous use time has exceeded a specified value. When it is determined that maintenance is necessary because the current value or voltage value of the motor that drives the opening and closing body has exceeded a third threshold, the notification unit 33 may notify the communication terminal 20 of the maintenance information including information indicating that the current value or voltage value of the motor has exceeded a specified value.

[0029] The contents of the maintenance may include information on parts that need to be replaced, and information on the maintenance timing including the timing of replacing parts. When the number of opening and closing times exceeds a first threshold, the notification unit 33 may notify information that prompts replacement of parts related to the number of opening and closing times. When the continuous use time exceeds a second threshold, the notification unit 33 may notify information that prompts replacement of parts related to the continuous use time. When it is determined that maintenance is necessary because the current value or voltage value of the motor that drives the opening and closing body exceeds a third threshold, the notification unit 33 may notify the communication terminal 20 including information indicating maintenance or an abnormality of the motor, information that prompts replacement of parts related to the abnormality of the current value or voltage value of the motor, and the like.

[0030] The notification unit 33 may notify the maintenance information by including information on a URL (uniform resource locator) of a support page such as a Q&A. For example, the notification unit 33 may notify the maintenance information by including information on the URL of a support page related to the contents of the maintenance in the maintenance information.

[0031] The flow of operations of the information processing device 30 of this embodiment will be described with reference to FIG.

[0032] The acquisition unit 31 acquires opening / closing body information from each opening / closing device 200 via the gateway 10 (step S101). The determination unit 32 determines whether or not maintenance is required for each opening / closing device 200 based on the opening / closing body information acquired by the acquisition unit 31. When the determination unit 32 determines that maintenance is required, it notifies the communication terminal 20 of the user of the opening / closing device 200 that requires maintenance of the maintenance information. The notification method is not particularly limited, and may be, for example, a notification by email, a pop-up notification, or a notification using SNS.

[0033] As described above, the information processing system 1 includes the acquisition unit 31, the determination unit 32, and the notification unit 33. The acquisition unit 31 acquires opening / closing body information related to the drive of the opening / closing body from the opening / closing device 200 that opens and closes the opening / closing body installed in the building 100 via a network. The determination unit 32 determines whether or not maintenance is required based on the opening / closing body information acquired by the acquisition unit 31. When the determination unit 32 determines that maintenance is required, the notification unit 33 notifies the pre-designated communication terminal 20 of the maintenance information.

[0034] The information processing system 1 can improve maintainability.

[0035] Although the embodiments of this disclosure have been described in detail with reference to the drawings, the specific configuration is not limited to this embodiment, and designs within the scope of the gist of this disclosure are also included.

[0036] For example, the information processing device 30 includes a processor. For example, the processor is a CPU (Central Processing Unit) and an MPU (Micro Processing Unit). For example, the information processing device 30 may be a microcontroller. The information processing device 30 may include at least one of a non-volatile semiconductor and a volatile semiconductor. The information processing device 30 may be realized by the processor executing a program. At least a part of the components of the information processing device 30 may be realized by hardware, or may be realized by a combination of software and hardware.

[0037] For example, the hardware is at least one of an LSI (Large Scale Integration), an ASIC (Application Specific Integrated Circuit), an FPGA (Field-Programmable Gate Array), and a GPU (Graphics Processing Unit). The program may be stored in a storage device in advance. The storage device is a non-transient storage medium. For example, the storage device is at least one of an HDD (Hard Disk Drive) and a flash memory. The program may be stored in a removable storage medium. In this case, the program may be installed in the storage device by mounting the storage medium in a drive device. The storage medium is a non-transient storage medium. For example, the recording medium is a ROM or the like. [Explanation of symbols]

[0038] 1... information processing system, 10... gateway, 20... communication terminal, 30... information processing device, 31... acquisition unit, 32... determination unit, 33... notification unit

Claims

1. an acquisition unit that acquires information on the drive of each of a plurality of different types of opening / closing bodies installed in a building via a network at regular intervals from an opening / closing device that opens and closes a plurality of different types of opening / closing bodies by motor drive; a determination unit that determines whether or not maintenance of the switching device is required for each switching device based on the information acquired by the acquisition unit; and a notification unit that, when it is determined by the determination unit that maintenance of the switching device is necessary, notifies a pre-configured communication terminal of maintenance information indicating that maintenance of the switching device is necessary or that the time for maintenance of the switching device is approaching, and support information which is information on a URL of a support page including Q&A related to the contents of the maintenance of the switching device; An information processing system comprising:

2. The information is information used to determine whether or not maintenance of the opening and closing device is required, and includes at least one of the number of times the opening and closing body is opened and closed, the usage time of the opening and closing body, and the current value flowing through the motor or the voltage value applied to the motor. The information processing system according to claim 1 .

3. the determination unit determines that the maintenance is necessary when the number of opening and closing operations exceeds a first threshold, when the usage time exceeds a second threshold, or when the current value or the voltage value exceeds a third threshold. The information processing system according to claim 2 .

4. The notification unit notifies the communication terminal of information prompting replacement of a part related to the number of opening and closing times when the number of opening and closing times exceeds the first threshold value, When the usage time exceeds the second threshold, notifying the communication terminal of information prompting replacement of a part related to the usage time; When it is determined that maintenance is necessary because the current value or the voltage value of the motor that drives the opening / closing body has exceeded the third threshold value, a notification is sent to the communication terminal including information indicating maintenance or an abnormality of the motor, and information encouraging replacement of a part related to the abnormality in the current value or the voltage value of the motor. The information processing system according to claim 3 .

5. A gateway that connects the acquisition unit and the switchgear is further provided, The gateway transmits the information from the opening and closing device to the acquisition unit via the network. The information processing system according to any one of claims 1 to 4.

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