Money withdrawal device, money deposit device and system

Abstract

To provide a novel money withdrawal device, a money deposit device, and a system that can display a processing status of an automatic money processor during error cancellation.SOLUTION: A money withdrawal device (a money change machine 1) is a money withdrawal device 1 that performs withdrawal processing of money. The money withdrawal device includes: a control unit (a bill change machine control unit 50, a money change machine control unit 130) that performs withdrawal processing and error cancellation processing of the withdrawal processing; and a display unit (an operation display unit 112). During the error cancellation processing, the control unit controls the display unit so that the display unit displays the number of withdrawn items of each denomination from the money withdrawal device 1 at the time the error occurred.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present disclosure relates to a currency dispensing device, a currency depositing device and a system. [Background technology]

[0002] Conventionally, there is known a technique in which, when an error state such as a banknote jam occurs inside a money processing device, an error code corresponding to the error state is displayed on the display screen of a POS terminal to notify a cashier. For example, Patent Document 1 discloses a technique in which, when a sensor detects a blockage in a coin validation section as an error in an automatic change machine, an error code corresponding to the error is output to a POS terminal. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent No. 6291908 Summary of the Invention [Problem to be solved by the invention]

[0004] Conventionally, in self-service change dispensers where the user processes the change themselves, if an error occurs during the user's deposit / withdrawal process, the staff member is unable to know the amount of money that has been processed. It is also difficult for the staff member to inquire about the amount of money that has been processed and to confirm the accuracy of the user's response.

[0005] The present disclosure has been made in consideration of these points, and aims to provide a new currency dispensing device, currency deposit device, and system that are capable of displaying the processing status of an automated currency processing machine while an error is being cleared. [Means for solving the problem]

[0006] The currency dispensing device disclosed herein is a currency dispensing device that performs a currency dispensing process, and is equipped with a control unit that performs the dispensing process and an error recovery process for the dispensing process, and a display unit, and the control unit is configured to control the display unit to display, during the error recovery process, the number of coins of each denomination that had been dispensed from the currency dispensing device at the time the error occurred.

[0007] The currency dispensing device of the present disclosure further includes a currency dispensing port, a transport path, and a currency storage container, and the number of dispensed coins may be the number of coins transported to the dispensing port or the number of coins removed from the storage container.

[0008] In the currency dispensing device disclosed herein, when there is a denomination for which the number of dispensed coins cannot be determined, the control unit may be configured to control the display unit to display differently the number of dispensed coins of the denomination that cannot be determined and the number of dispensed coins of the denomination that can be determined.

[0009] In the currency dispensing device disclosed herein, the control unit may be configured to control the display unit so that, if there is a denomination for which the dispensed number cannot be determined, the display unit does not display the dispensed number of all denominations.

[0010] In the currency dispensing device disclosed herein, the control unit may be configured to control the display unit to display the type of transaction together with the number of dispensed coins on the display unit.

[0011] In the currency dispensing device of the present disclosure, the control unit may be configured to transmit information relating to the number of dispensed coins to an external device.

[0012] The currency deposit device disclosed herein is a currency deposit device that performs a currency deposit process, and is equipped with a control unit that performs the deposit process and an error recovery process for the deposit process, and a display unit, and the control unit is configured to control the display unit to display the number of coins of each denomination that had been deposited into the currency deposit device at the time an error occurred during the error recovery process.

[0013] The currency deposit device disclosed herein further includes a currency deposit port, a transport path, and a currency storage container, and the number of coins deposited may be the number of coins transported from the deposit port or the number of coins brought into the storage container.

[0014] In the currency deposit device disclosed herein, the control unit may be configured to control the display unit so that, when there is a denomination for which the deposited number cannot be determined, the display manner of the deposited number of the denomination that cannot be determined is different from the displayed manner of the deposited number of the denomination that can be determined.

[0015] In the currency deposit device disclosed herein, the control unit may be configured to control the display unit so that, if there is a denomination for which the deposited number cannot be determined, the display unit does not display the deposited number of all denominations.

[0016] In the currency deposit device disclosed herein, the control unit may be configured to control the display unit to display the type of transaction together with the number of deposited coins on the display unit.

[0017] In the currency deposit device of the present disclosure, the control unit may be configured to transmit information regarding the number of deposited coins to an external device.

[0018] The system disclosed herein is a system comprising a currency handling machine and a display unit, wherein the display unit displays the number of coins deposited by denomination in the currency handling machine at the time an error occurs during an error recovery process for currency deposit processing in the currency handling machine, and the display unit further displays the number of coins withdrawn by denomination in the currency handling machine at the time an error occurs during an error recovery process for currency withdrawal processing in the currency handling machine.

[0019] In the system of the present disclosure, the system may be a self-service checkout system, and the currency handling machine may be a change machine. Effect of the Invention

[0020] According to the currency dispensing device, currency depositing device, and system disclosed herein, it is possible to display the processing status of the automated currency handling machine while an error is being cleared. [Brief description of the drawings]

[0021] [Figure 1] 1 is a perspective view showing the appearance of a system formed by a coin change machine and a POS register according to an embodiment of the present invention. [Diagram 2] 2 is a perspective view showing a configuration of a banknote change machine in the coin change machine shown in FIG. 1. [Diagram 3] 3 is a schematic diagram showing an outline of the internal configuration of the banknote change machine shown in FIG. 2.

[0023] FIG. [Figure 4] 13 is a display screen showing information including instructions for the next operation based on the deposit error information. [Diagram 5] 5 shows a display screen after a transition from the display screen shown in FIG. 4. [Figure 6] 2 is a schematic diagram showing an outline of the internal configuration of the coin change machine shown in FIG. 1. [Figure 7] 2 is a functional block diagram showing the configuration of a control system of the coin change machine shown in FIG. 1 etc. [Figure 8] FIG. 11 is a process flow diagram when a bill deposit error occurs. [Figure 9] FIG. 11 is a process flow diagram when a banknote dispensing error occurs. [Figure 10] FIG. 13 is a process flow diagram when a coin deposit error occurs. [Figure 11] FIG. 13 is a process flow diagram when a coin dispensing error occurs. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0022] Hereinafter, an embodiment of the present disclosure will be described with reference to the drawings. FIGS. 1 to 11 are diagrams showing a system and a process flow according to the present embodiment. Of these, FIG. 1 is a perspective view showing the appearance of a money change machine and a POS register of a system according to the present embodiment. Also, FIGS. 2 and 3 are diagrams showing a bill change machine in the money change machine shown in FIG. 1. FIG. 4 is a display screen on which information including a next operation instruction is displayed based on deposit error information, and FIG. 5 is a display screen after the transition of the display screen shown in FIG. 4. Also, FIG. 6 is a diagram showing a coin change machine in the money change machine shown in FIG. 1. Also, FIG. 7 is a functional block diagram showing the configuration of a control system of the money change machine shown in FIG. 1 and the like. Also, FIGS. 8 and 9 are process flow diagrams when a bill deposit / withdrawal error occurs. Also, FIGS. 10 and 11 are process flow diagrams when a coin deposit / withdrawal error occurs.

[0023] First, a system 400 according to this embodiment will be described with reference to Fig. 1. As shown in Fig. 1, the system 400 according to this embodiment includes a money change machine (included in a money dispensing device and a money depositing device, a money handling machine) 1 and an external device (which may include a point-of-sale information management device, a store management device, an order terminal including a ticket machine display screen or a kiosk display screen, or a separate display terminal such as a smartphone). The money change machine 1 includes a coin change machine 100 and a coin roll storage device 180 arranged vertically, and a banknote change machine 10 arranged next to the coin change machine 100 and the coin roll storage device 180. The banknote change machine 10 and the coin change machine 100 are configured to perform deposit and withdrawal processes for banknotes and coins, respectively. The coin roll storage device 180 is adapted to removably store coin rolls of various denominations (a fixed number of coins of the same denomination bundled together in a rod shape and wrapped in a wrapping medium such as film or wrapping paper) and items other than currency (for example, sales slips and receipts). An external device that may include a point of sale information management device (POS register 300) is adapted to be used as a management device that manages the banknote change machine 10, the coin change machine 100, and the coin roll storage device 180.

[0024] Next, the details of the configuration of the bill change machine 10 will be described. As shown in Fig. 2, the bill change machine 10 according to this embodiment includes a substantially rectangular parallelepiped casing 12 with an opening on its front surface, and a main body 14 that can be pulled out from inside the casing 12 to the front side. Specifically, a pair of pull-out rails 16 are provided on the left and right sides of the lower portion of the main body 14, and the main body 14 can be pulled out from inside the casing 12 to the front side along each of the pull-out rails 16. Note that Fig. 2 shows a state in which the main body 14 is pulled out from inside the casing 12, but when the bill change machine 10 is actually used, various processes such as deposit and withdrawal of bills are performed with the main body 14 housed inside the casing 12.

[0025] As shown in Fig. 3, the main body 14 is provided with a transport unit 30 that transports banknotes one by one. The transport unit 30 is composed of a circulating transport unit 30a arranged at the center of the main body 14 and a plurality of connecting transport units 30b. The banknote receiving unit 20, the banknote dispensing unit 22, the withdrawal rejection unit 24, the banknote storage cassette 26, and the three banknote storage units 34, 36, and 38 are arranged so as to surround the circulating transport unit 30a from the outside. As shown in Fig. 3, each of the connecting transport units 30b connects the banknote receiving unit 20, the banknote dispensing unit 22, the withdrawal rejection unit 24, the banknote storage cassette 26, and each of the banknote storage units (storage units) 34, 36, and 38 to the circulating transport unit 30a. The circulating transport unit 30a is provided with a recognition unit 32, which recognizes the denomination, authenticity, fitness, transport state, etc. of the banknotes transported by the circulating transport unit 30a.

[0026] The circulating conveying unit 30a is capable of conveying banknotes one by one in both the clockwise direction and the counterclockwise direction in Fig. 3. In addition, in the conveying unit 30, a path switching unit (not shown) that switches the conveying path of the banknotes between the circulating conveying unit 30a and each connecting conveying unit 30b is arranged along the circulating conveying unit 30a.

[0027] 2 and 3, a banknote receiving port (deposit port) 20a of the banknote receiving unit 20 and a banknote dispensing port (withdrawal port) 22a of the banknote dispensing unit 22 are provided on the front surface of the main body unit 14. In addition, the banknote storage cassette 26 is detachably installed in the main body unit 14.

[0028] The banknote receiving section 20 is provided with a pay-out mechanism 21, and when it is detected that one or more banknotes have been inserted into the banknote receiving opening 20a, the pay-out mechanism 21 is driven to pay out the banknotes one by one to the circulating conveying section 30a side via the connecting conveying section 30b.

[0029] The banknote dispensing unit 22 is configured to discharge the banknotes dispensed from each of the banknote storage units 34, 36, and 38 to the circulating transport unit 30a to the outside of the main body unit 14 through the banknote dispensing outlet 22a. More specifically, the banknote dispensing unit 22 has a stage 22b on which the banknotes dispensed from each of the banknote storage units 34, 36, and 38 to the circulating transport unit 30a are accumulated, an arm member 22d that supports the stage 22b, and a pay-out belt 22c that pays out the banknotes on the stage 22b. The banknote change machine 10 is also provided with a drive unit 23 that drives the arm member 22d and the pay-out belt 22c. The arm member 22d is movable to raise and lower the stage 22b, and the movement of the arm member 22d allows the stage 22b to advance and retreat toward the pay-out belt 22c. Then, stage 22b approaches pay-out belt 22c, and in a state in which the banknotes accumulated on stage 22b are sandwiched between stage 22b and pay-out belt 22c, pay-out belt 22c is driven by drive unit 23, whereby the banknotes accumulated on stage 22b are paid out all at once and discharged in a bundle from banknote pay-out opening 22a to the outside of main body unit 14. In this embodiment, stage 22b, pay-out belt 22c and arm member 22d constitute discharge mechanism 22e that discharges banknotes.

[0030] In this embodiment, the discharge mechanism 22e of the banknote dispensing unit 22 is configured to dispense banknotes along their longitudinal direction. However, this embodiment is not limited to this, and as another example, the discharge mechanism 22e of the banknote dispensing unit 22 may be configured to dispense banknotes along their lateral direction.

[0031] The withdrawal rejection unit 24 is adapted to store, as withdrawal-rejected banknotes, banknotes that cannot be recognized by the recognition unit 32 due to abnormal transport such as double feeding or skewing among the banknotes fed from the banknote storage units 34, 36, 38 during the withdrawal process. In addition, in the banknote change machine 10 of this embodiment, among the banknotes taken into the housing of the banknote change machine 10 from the banknote receiving unit 20 during the deposit process, banknotes that cannot be recognized by the recognition unit 32 due to dirt or the like are returned from the banknote dispensing unit 22 to the outside of the main body unit 14 as deposit-rejected banknotes. Here, the currency in the deposit process is treated as so-called deposit money. In addition, the currency in the withdrawal process is treated as so-called change.

[0032] Furthermore, when the recognition unit 32 cannot clearly distinguish the banknotes fed from each of the banknote storage units 34, 36, 38 during the dispensing process due to double counting, jamming of banknotes in the machine, or other reasons (dispensing error), it sends a stop signal to the banknote change machine control unit 50 along with dispensing error information to stop the normal dispensing process. Here, the dispensing error information refers to information including an error code, occurrence of currency abnormality (abnormal banknote), type of transaction (deposit, withdrawal), location of the banknote (inside the machine, outside the machine), number of banknotes transported to the banknote payout outlet 22a, or number of dispensed banknotes that are conveyed from the banknote storage units 34, 36, 38 (including number of dispensed banknotes of denominations that cannot be determined when there is a denomination for which the number of dispensed banknotes cannot be determined, and number of dispensed banknotes of denominations that can be determined), and next operation instructions such as stopping an alarm. Furthermore, the banknote change machine control unit 50 stops the dispensing process based on the stop signal sent from the recognition unit 32. In addition, based on the withdrawal error information, the banknote change machine control unit 50 causes the display unit 303 and the operation display unit 112 to display information including at least an error code, the occurrence of a currency abnormality (abnormal banknote), the type of transaction (deposit, withdrawal), the location of the banknote (inside the machine, outside the machine), the number of banknotes transported to the banknote dispensing outlet 22a or the number of dispensed banknotes representing the number of banknotes taken out from the banknote storage units 34, 36, 38 (including the number of dispensed banknotes of a denomination that cannot be determined when there is a denomination for which the number of dispensed banknotes cannot be determined, and the number of dispensed banknotes of a denomination that can be determined), and instructions for the next operation such as stopping the alarm.

[0033] In addition, when a banknote taken into the housing of the banknote change machine 10 from the banknote receiving unit 20 cannot be clearly identified due to double counting, banknote jamming inside the machine, or other reasons (deposit error) during the deposit process, the recognition unit 32 sends a stop signal to the banknote change machine control unit 50 along with deposit error information to stop the normal deposit process. Here, the deposit error information refers to information including an error code, occurrence of currency abnormality (abnormal banknote), type of transaction (deposit, withdrawal), location of the banknote (inside the machine, outside the machine), number of banknotes transported from the banknote receiving opening 20a, or the number of banknotes already deposited, which indicates the number of banknotes carried into the banknote storage units 34, 36, and 38 (including the number of deposited banknotes of a denomination that cannot be determined when there is a denomination whose number of deposited banknotes cannot be determined, and the number of deposited banknotes of a denomination that has been determined), and a next operation instruction such as stopping an alarm. In addition, the banknote change machine control unit 50 stops the deposit process based on the stop signal sent from the recognition unit 32.

[0034] A cassette housing section is provided at the lower front portion of the main body section 14, and a banknote storage cassette 26 is removably housed in this cassette housing section. The banknote storage cassette 26 can be removed from the main body section 14 by pulling it out towards you from the front side of the main body section 14. Since there is no need to pull the main body section 14 out of the casing 12 when attaching or detaching the banknote storage cassette 26, security is improved.

[0035] Each of the banknote storage units 34, 36, 38 is configured to store banknotes by denomination based on the recognition result of the recognition unit 32. Specifically, for example, banknote storage unit 34 stores 1,000 yen bills, banknote storage unit 36 ​​stores a mixture of 2,000 yen and 5,000 yen bills, and banknote storage unit 38 stores 10,000 yen bills. Also, each of the banknote storage units 34, 36, 38 is provided with a pay-out mechanism 35, 37, 39, respectively, and the banknotes stored in these banknote storage units 34, 36, 38 are paid out one by one by each of the pay-out mechanisms 35, 37, 39 to the circulating transport unit 30a side via the connecting transport unit 30b.

[0036] In this embodiment, a banknote collection tool (not shown) for collecting banknotes from the banknote change machine 10 is removably attached to the banknote change machine 10. The banknote change machine 10 also includes a detection unit 28 for detecting that the banknote collection tool has been attached to the banknote change machine 10.

[0037] Next, the configuration of the coin change machine 100 will be briefly described with reference to Figures 1 and 6. As shown in Figure 1, the coin change machine 100 has a housing 110 with an operation display unit 112 such as a touch panel provided on the front upper surface. A coin receiving unit (deposit port) 114 and a coin dispensing unit (withdrawal port) 116 are provided on the front of the housing 110.

[0038] The coin receiving unit 114 takes in coins received through the coin slot one by one in a row and one layer by a payout belt into the housing 110. As shown in Fig. 1, the coin slot of the coin receiving unit 114 is provided with a shutter 118 for opening and closing the coin slot, and when the shutter 118 is opened, coins can be inserted into the coin receiving unit 114. As shown in Fig. 6, the coin receiving unit 114 is connected to a deposit transport unit (transport path) 103 for transporting coins taken into the housing 110 by the coin receiving unit 114.

[0039] As shown in Fig. 6, a coin recognition unit 101 that recognizes coins, and a branching unit 104 are provided along the way of the deposited coin transport unit 103. Based on the result of the coin recognition by the coin recognition unit 101, the branching unit 104 branches coins that should be dispensed from the coin dispensing unit 116, such as rejected coins, from the deposited coin transport unit 103 to the dispensing coin transport unit 108.

[0040] On the other hand, coins to be stored in the housing 110, such as normal coins, are transported by the deposit transport unit 103 to the coin storage unit (storage vault) 106. The coin storage unit 106 stores coins by denomination. Specifically, six coin storage units 106 are provided corresponding to six denominations of coins circulating in Japan (500 yen coins, 100 yen coins, 50 yen coins, 10 yen coins, 5 yen coins, and 1 yen coins), and coins are stored by denomination in each coin storage unit 106 in ascending order of denomination from the upstream side of the deposit transport unit 103 (i.e., the lower side in FIG. 6). The coin storage unit 106 is also provided with a payout mechanism (not shown) that pays out the coins stored in the coin storage unit 106 one by one to the withdrawal transport unit 108.

[0041] The withdrawal transport unit (transport path) 108 is configured to transport coins dispensed from the coin storage unit 106 to the coin dispensing unit 116. In addition, the withdrawal transport unit 108 is configured to transport rejected coins and the like branched from the deposit transport unit 103 by the branching unit 104 to the coin dispensing unit 116.

[0042] Furthermore, if the coins of each denomination dispensed from the coin storage unit 106 during a dispensing process cannot be clearly identified due to double counting, a coin jam inside the machine, or other causes (dispensing error), the coin identification unit 101 sends a stop signal to stop normal dispensing process together with dispensing error information to the coin change machine control unit 130. Here, the dispensing error information refers to information including an error code, occurrence of a currency abnormality (coin abnormality), type of transaction (deposit, withdrawal), location of the coin (inside the machine, outside the machine), the number of coins transported to the coin dispensing unit 116 or the number of dispensed coins carried out from the coin storage unit 106 (including the number of dispensed coins of a denomination that cannot be determined when there is a denomination whose dispensed number cannot be determined, and the number of dispensed coins of a denomination that can be determined), and instructions for the next operation such as stopping the alarm. Furthermore, the coin change machine control unit 130 stops the dispensing process based on a stop signal sent from the coin recognition unit 101. Based on the dispensing error information, the coin change machine control unit 130 causes the display unit 303 and the operation display unit 112 to display information including at least an error code, occurrence of a currency abnormality (coin abnormality), type of transaction (deposit, withdrawal), location of the coin (inside the machine, outside the machine), the number of coins transported to the coin dispensing unit 116 or the number of coins carried out from the coin storage unit 106 (including the number of dispensed coins of a denomination that cannot be determined when there is a denomination whose number of dispensed coins cannot be determined, and the number of dispensed coins of a denomination that has been determined), and a next operation instruction such as stopping the alarm.

[0043] Furthermore, if the coins stored in the coin storage unit 106 cannot be clearly identified during the deposit process due to double counting, clogging of coins in the machine, or other reasons (deposit error), the coin identification unit 101 sends a stop signal to the coin change machine control unit 130 along with deposit error information to stop the normal deposit process. Here, the deposit error information refers to information including an error code, occurrence of currency abnormality (coin abnormality), type of transaction (deposit, withdrawal), location of the coin (inside the machine, outside the machine), number of coins transported from the coin receiving unit 114, or the number of deposited coins representing the number of coins transported to the coin storage unit 106 (including the number of deposited coins of a denomination that cannot be determined when there is a denomination whose number of deposited coins cannot be determined, and the number of deposited coins of a denomination that has been determined), and a next operation instruction such as stopping an alarm. Furthermore, the coin change machine control unit 130 stops the deposit process based on the stop signal sent from the coin identification unit 101. In addition, based on the deposit error information, the coin change machine control unit 130 displays on the display unit 303 and the operation display unit 112 information including at least an error code, the occurrence of a currency abnormality (coin abnormality), the type of transaction (deposit, withdrawal), the location of the coin (inside the machine, outside the machine), the number of coins transported from the coin receiving unit 114 or the number of coins transported to the coin storage unit 106 (including the number of deposited coins of a denomination that cannot be determined when there is a denomination for which the deposited number cannot be determined, and the number of deposited coins of a denomination that has been determined), and instructions for the next operation such as stopping the alarm.

[0044] The coin dispensing unit 116 is provided with a remaining coin detection sensor (not shown) that detects coins sent from the dispensing transport unit 108 to the coin dispensing unit 116 and accumulated in the coin dispensing unit 116. This remaining coin detection sensor detects when all coins sent from the dispensing transport unit 108 to the coin dispensing unit 116 have been removed from the coin dispensing unit 116 by the operator.

[0045] Next, the configuration of a control system of a system 400 including the money change machine 1 according to this embodiment will be described with reference to Fig. 7. Fig. 7 is a functional block diagram showing the configuration of a control system for the banknote change machine 10, the coin change machine 100, the POS register 300, etc. in the money change machine 1 shown in Fig. 1 etc.

[0046] As shown in Fig. 7, the banknote change machine 10, the coin change machine 100 and the POS register 300 are respectively provided with a banknote change machine control unit 50, a coin change machine control unit 130 and a POS control unit 302. The POS register 300 is also provided with a display unit 303. Here, the banknote change machine control unit 50 of the banknote change machine 10 and the coin change machine control unit 130 of the coin change machine 100 are connected so as to be able to communicate with each other. Also, the coin change machine control unit 130 of the coin change machine 100 and the POS control unit 302 of the POS register 300 are connected so as to be able to communicate with each other.

[0047] In the banknote change machine 10, the interface 51, the payout mechanism 21 provided in the banknote receiving unit 20, the drive unit 23 that drives the discharge mechanism 22e provided in the banknote dispensing unit 22, the transport unit 30, the detection unit 28 for detecting that the banknote recovery tool has been attached to the banknote change machine 10, the recognition unit 32, and the payout mechanisms 35, 37, and 39 provided in each of the banknote storage units 34, 36, and 38 are connected to the banknote change machine control unit 50. Here, information related to the results of recognition of banknotes by the recognition unit 32, information related to errors that have occurred during deposit / withdrawal processing, information related to the results of detection by the detection unit 28, and the like are sent to the banknote change machine control unit 50. The banknote change machine control unit 50 also controls these components by sending commands to the payout mechanism 21, the drive unit 23, the transport unit 30, the recognition unit 32, and each of the payout mechanisms 35, 37, and 39, and the like. In addition, the banknote change machine control unit 50 is configured to send and receive signals to and from the coin change machine control unit 130 of the coin change machine 100 via an interface 51.

[0048] In the coin change machine 100, the interface 131, the coin receiving unit 114, the deposit transport unit 103, the coin recognition unit 101, the branching unit 104, the coin storage unit 106, the withdrawal transport unit 108, the coin dispensing unit 116, etc. are each communicatively connected to the coin change machine control unit 130. Information related to the recognition result of the coin and information related to errors that have occurred during the deposit / withdrawal process are sent from the coin recognition unit 101 to the coin change machine control unit 130. In addition, various commands are sent from the coin change machine control unit 130 to each of the coin recognition unit 101, the coin receiving unit 114, the deposit transport unit 103, the branching unit 104, the coin storage unit 106, the withdrawal transport unit 108, the coin dispensing unit 116, etc. In addition, the coin change machine control unit 130 transmits and receives signals to and from the banknote change machine control unit 50 of the banknote change machine 10 and the POS control unit 302 of the POS register 300 via an interface 131.

[0049] Next, various processes such as deposit and withdrawal processes performed by the banknote change machine 10 configured as described above will be described below. The banknote processing method described below is performed by the banknote change machine control unit 50 controlling each component of the banknote change machine 10.

[0050] First, the operation of the banknote change machine 10 when a deposit process is performed will be described. When banknotes are inserted into the banknote receiving opening 20a of the banknote change machine 10, the banknote receiving unit 20 takes in the deposited banknotes inserted into the banknote receiving opening 20a all at once, and delivers the banknotes one by one to the circulating transport unit 30a via the connection transport unit 30b. The banknotes delivered to the circulating transport unit 30a are then transported by the circulating transport unit 30a, during which the banknotes are recognized by the recognition unit 32.

[0051] Of the banknotes recognized by the recognition unit 32, those that are determined to be normal banknotes are sent to the banknote storage units 34, 36, 38 corresponding to the denominations, and are stored in these banknote storage units 34, 36, 38. Specifically, 1,000 yen bills are stored in the banknote storage unit 34, 2,000 yen bills and 5,000 yen bills are stored in a mixed state in the banknote storage unit 36, and 10,000 yen bills are stored in the banknote storage unit 38. On the other hand, banknotes that are determined to be abnormal as a result of recognition by the recognition unit 32 are transported by the transport unit 30 to the banknote dispensing unit 22 as deposit rejected banknotes, and are stacked in the banknote dispensing unit 22. Then, after all the deposited banknotes inserted into the banknote receiving opening 20a are sent to the banknote storage units 34, 36, 38 or the banknote dispensing unit 22, the deposit rejected banknotes stacked in the banknote dispensing unit 22 are sent to the banknote dispensing outlet 22a by the discharge mechanism 22e. This allows the operator to remove the rejected banknotes from the banknote dispensing outlet 22a and re-insert them into the banknote receiving opening 20a of the banknote receiving unit 20.

[0052] Next, the operation of the banknote change machine 10 when a dispensing process is performed will be described below. When a command to start the dispensing process, including the total amount of banknotes to be dispensed or the number of banknotes by denomination, is input to the banknote change machine control unit 50, the banknotes stored in the banknote storage units 34, 36, 38 are fed one by one to the connection transport unit 30b by the feed mechanisms 35, 37, 39 corresponding to the banknote storage units 34, 36, 38, and the banknotes are delivered from the connection transport unit 30b to the circulating transport unit 30a. The banknotes sent to the circulating transport unit 30a are transported by the circulating transport unit 30a so as to make at least one revolution in the clockwise direction in FIG. 3, and at this time the recognition unit 32 recognizes the denomination, authenticity, fitness, transport state, etc. of the banknotes. Of the banknotes that have been recognized by the recognition unit 32, those that have been determined to be normal banknotes are transported to the banknote dispensing unit 22 and stacked on the stage 22b of this banknote dispensing unit 22.

[0053] On the other hand, banknotes that are determined to be abnormal based on the recognition result by the recognition unit 32 (for example, banknotes with transport abnormalities such as duplicate feeding or skewing) are transported by the transport unit 30 to the withdrawal rejection unit 24 as withdrawal rejected banknotes, and are stacked in this withdrawal rejection unit 24. The withdrawal rejected banknotes stacked in the withdrawal rejection unit 24 can be removed by a person with prescribed authority, such as an administrator, by pulling the main body unit 14 out from the casing 12 of the banknote change machine 10 towards the user.

[0054] Then, after the banknotes to be dispensed are sent from each of the banknote storage units 34, 36, 38 to the banknote dispensing unit 22, the drive unit 23 drives the discharge mechanism 22e, whereby the banknotes are dispensed in a bundle from the banknote dispensing outlet 22a to the outside of the main body unit 14. Specifically, the stage 22b approaches toward the pay-out belt 22c, and in a state where the banknotes accumulated on the stage 22b are sandwiched between the stage 22b and the pay-out belt 22c, the drive unit 23 drives the pay-out belt 22c, whereby the banknotes accumulated on the stage 22b are dispensed all at once, and the banknotes are dispensed in a bundle from the banknote dispensing outlet 22a to the outside of the main body unit 14. This allows the operator to take out the dispensed banknotes from the banknote dispensing outlet 22a.

[0055] -How to handle a deposit / withdrawal error- The process for when a deposit / withdrawal error occurs will be explained separately for when a deposit or withdrawal error occurs.

[0056] - What to do when a payment error occurs - As shown in FIG. 8, bills deposited into the bill change machine 10 through the bill receiving opening 20a are fed one by one by the bill receiving unit 20 via the connection transport unit 30b to the circulating transport unit 30a (step S10).

[0057] The banknotes fed to the circulating transport unit 30a are transported by the circulating transport unit 30a, and at this time, the recognition unit 32 recognizes and counts the banknotes (step S11).

[0058] Next, the banknote change machine control unit 50 determines whether the dispensed banknotes counted by the recognition unit 32 have been counted accurately (whether a deposit error has occurred) (step S12). If the banknotes have been counted accurately, the banknote change machine control unit 50 determines that no deposit error has occurred and continues normal deposit processing. On the other hand, if the banknote change machine control unit 50 determines that the banknotes have not been clearly counted due to the recognition unit 32 double counting the dispensed banknotes due to clogging, folding, or other causes, the banknote change machine control unit 50 determines that a deposit error has occurred.

[0059] If a deposit error occurs, the banknote change machine control unit 50 receives from the recognition unit 32 deposit error information, which is information including an error code, the occurrence of a currency abnormality (abnormal banknote), the type of transaction (deposit, withdrawal), the location of the banknote (inside the machine, outside the machine), the number of banknotes transported from the banknote receiving port 20a or the number of banknotes brought into the banknote storage units 34, 36, 38 (including the number of deposited banknotes of a denomination that cannot be determined when there is a denomination for which the number of deposited banknotes cannot be determined, and the number of deposited banknotes of a denomination that has been determined), and instructions for the next operation such as stopping the alarm, along with a signal to stop the deposit process (step S13).

[0060] When the banknote change machine control unit 50 receives the deposit error information and the deposit process stop signal, the banknote change machine control unit 50 stops the operation of feeding banknotes one by one to the circulating conveying unit 30a based on the deposit process stop signal, and stops the deposit process (step S14).

[0061] In addition, based on the deposit error information, the banknote change machine control unit 50 causes the display unit 303 and the operation display unit 112 to display information based on the deposit error information including at least an error code, the occurrence of a currency abnormality (abnormal banknote), the type of transaction (deposit, withdrawal), the location of the banknote (inside the machine, outside the machine), the number of banknotes transported from the banknote receiving opening 20a or the number of banknotes brought into the banknote storage units 34, 36, 38 (including the number of deposited banknotes of a denomination that cannot be determined when there is a denomination for which the number of deposited banknotes cannot be determined, and the number of deposited banknotes of a denomination that has been determined), and next operation instructions such as stopping the alarm (step S15). Also, as shown in FIG. 4, the banknote change machine control unit 50 causes the display unit 303 and the operation display unit 112 to display information including at least an error code, the occurrence of a currency abnormality (abnormal banknote), the type of transaction (deposit, withdrawal), the location of the banknote (inside the machine, outside the machine), the number of banknotes transported from the banknote receiving opening 20a, or the number of banknotes deposited which represents the number of banknotes brought into the banknote storage units 34, 36, 38 (including the number of deposited banknotes of a denomination that cannot be determined when there is a denomination for which the number of deposited banknotes cannot be determined, and the number of deposited banknotes of a denomination that has been determined), and next operation instructions such as stopping the alarm, based on the deposit error information.

[0062] FIG. 4 shows an example of a screen displayed on the display unit 303 and the operation display unit 112 when there is no coin abnormality but a banknote abnormality (deposit error) occurs. As shown in FIG. 4, for example, when an error occurs during the deposit process of banknotes, the next operation instruction displayed on the display unit 303 and the operation display unit 112 first displays an image of the housing of the banknote change machine 10 together with an arrow or the like, so that the operator can easily see what operation to perform. Also, for example, when the operator taps on the display of the count number as the next operation, the screen displayed on the display unit 303 and the operation display unit 112 transitions to a screen as shown in FIG. 5. FIG. 5 shows an example of a display screen when a deposit error occurs. Here, the display screen displays a message that a deposit error has occurred, along with the number of banknotes of each denomination that have been deposited, the fact that there are denominations for which the deposit process has not been confirmed and their locations, and the work that the operator should perform. In addition, when an error occurs when dispensing banknotes or when depositing or withdrawing coins, a display corresponding to the occurrence of each error is displayed based on the display shown in this example, and the processing flow proceeds, so explanation will be omitted.

[0063] At this time, the banknote change machine control unit 50 may not only display on the display unit 303 and the operation display unit 112 the number of deposited bills of denominations whose deposited number cannot be determined and the number of deposited bills of denominations whose deposited number can be determined, but may also control not to display on the display unit 303 and the operation display unit 112 the number of deposited bills of denominations whose deposited number cannot be determined, and to display on the display unit 303 and the operation display unit 112 the number of deposited bills of denominations whose deposited number can be determined. In other words, the display unit 303 and the operation display unit 112 may be controlled so that the display manner of the number of deposited bills of denominations whose deposited number cannot be determined and the number of deposited bills of denominations whose deposited number can be determined differs. Furthermore, when the deposit process is stopped, the banknote change machine control unit 50 determines that the banknotes already stored in the banknote storage units 34, 36, 38 are banknotes in the machine (the ownership of the banknotes belongs to the owner of the banknote change machine 10). On the other hand, the banknote change machine control unit 50 determines that banknotes that have not yet been stored in the banknote storage units 34, 36, and 38 and are on the transport path are outside the machine (the ownership of the banknotes belongs to the consumer).

[0064] For example, a store clerk or the like follows the indications on the display unit 303 and the operation display unit 112 and performs the operation to clear the deposit error without inquiring about the details of the situation from the operator who was operating the banknote change machine 10 when the deposit error occurred (step S16).

[0065] After the deposit error reset operation is completed, the banknote change machine controller 50 resumes normal deposit processing, and the deposit error reset process is completed (step S17).

[0066] - What to do when a withdrawal error occurs - As shown in FIG. 9, the banknotes fed from the banknote storage units 34, 36, 38 to the connection transport unit 30b are delivered to the circulating transport unit 30a (step S20).

[0067] The banknotes sent to the circulating transport unit 30a are recognized and counted by the recognition unit 32 (step S21).

[0068] Next, the banknote change machine control unit 50 determines whether the dispensed banknotes counted by the recognition unit 32 have been counted accurately (whether a dispensing error has occurred) (step S22). If the banknotes have been counted accurately, the banknote change machine control unit 50 determines that no dispensing error has occurred and continues normal dispensing processing. On the other hand, if the banknote change machine control unit 50 determines that the banknotes have not been clearly counted due to the recognition unit 32 double counting the dispensed banknotes due to clogging, folding, or other causes, the banknote change machine control unit 50 determines that a dispensing error has occurred.

[0069] If a dispensing error occurs, the banknote change machine control unit 50 receives from the recognition unit 32 dispensing error information, which is information including an error code, the occurrence of a currency abnormality (abnormal banknote), the type of transaction (deposit, withdrawal), the location of the banknote (inside the machine, outside the machine), the number of banknotes transported to the banknote dispensing outlet 22a or the number of dispensed banknotes removed from the banknote storage units 34, 36, 38 (including the number of dispensed banknotes of an undeterminable denomination when the number of dispensed banknotes cannot be determined, and the number of dispensed banknotes of a denomination that can be determined), and instructions for the next operation such as stopping the alarm, along with a dispensing process stop signal (step S23).

[0070] When the banknote change machine control unit 50 receives the withdrawal error information and the withdrawal process stop signal, the banknote change machine control unit 50 stops the operation of feeding banknotes one by one to the circulating transport unit 30a based on the withdrawal process stop signal, and stops the withdrawal process (step S24).

[0071] Furthermore, based on the dispensing error information, the banknote change machine control unit 50 causes the display unit 303 and the operation display unit 112 to display information based on the dispensing error information including at least an error code, the occurrence of a currency abnormality (abnormal banknote), the type of transaction (deposit, withdrawal), the location of the banknote (inside the machine, outside the machine), the number of banknotes transported to the banknote payout outlet 22a or the number of dispensed banknotes which represents the number of banknotes taken out from the banknote storage units 34, 36, 38, and next operation instructions such as stopping the alarm (step S25). At this time, the banknote change machine control unit 50 may not only display on the display unit 303 and the operation display unit 112 the number of dispensed notes of denominations whose dispensed number cannot be determined and the number of dispensed notes of denominations whose dispensed number can be determined, but may also control the display mode to be different so as not to display on the display unit 303 and the operation display unit 112 the number of dispensed notes of denominations whose dispensed number cannot be determined, and to display on the display unit 303 and the operation display unit 112 the number of dispensed notes of denominations whose dispensed number can be determined. Also, when the dispensing process is stopped, the banknote change machine control unit 50 determines that banknotes that are not stored in the banknote storage units 34, 36, 38 and are on the transport path are banknotes that are in the machine (the ownership of the banknotes belongs to the owner of the banknote change machine 10). On the other hand, the banknote change machine control unit 50 determines that the banknote exposed from the banknote dispensing outlet 22a is a banknote outside the machine (the ownership of the banknote belongs to the consumer).

[0072] For example, a store clerk or the like follows the indications on the display unit 303 and the operation display unit 112 and performs the operation to clear the withdrawal error without inquiring about the details of the situation from the operator who was operating the banknote change machine 10 when the withdrawal error occurred (step S26).

[0073] After the dispensing error resetting operation is completed, the banknote change machine controller 50 resumes normal dispensing processing, and the dispensing error resetting processing is completed (step S27).

[0074] Next, a brief description will be given of various processes, such as deposit and withdrawal processes, performed by the coin change machine 100. Note that the banknote processing method described below is performed by the coin change machine control unit 130 controlling each component of the coin change machine 100.

[0075] First, the operation of the coin change machine 100 when performing a coin deposit process will be described below. When a coin is received by the coin receiving unit 114 of the coin change machine 100, the coin receiving unit 114 takes the received coins into the machine one by one in a row and layer by row using a payout belt, and the taken-in coins are transported by the deposit transport unit 103. The coins transported by the deposit transport unit 103 are then identified by the coin recognition unit 101. Coins identified as coins to be dispensed from the coin dispensing unit 116, such as rejected coins, based on the coin recognition result by the coin recognition unit 101 are guided (transported) to the dispensing transport unit 108 by the branch unit 104, and are transported to the coin dispensing unit 116 by the dispensing transport unit 108. On the other hand, coins that are identified as coins that should be stored within the machine, such as normal coins, based on the coin identification results by the coin identification unit 101 are transported by the deposit transport unit 103 to the coin storage unit 106, and stored in the coin storage unit 106 by denomination.

[0076] Next, the operation of the coin change machine 100 when performing a coin dispensing process will be described below. When dispensing coins as change from the coin change machine 100, the operator inputs the number of coins by denomination to be dispensed, the total amount, etc., through the operation and display unit 112. Alternatively, a dispensing command is sent from the POS control unit 302 of the POS register 300 to the coin change machine control unit 130, whereby coins as change are dispensed from the coin change machine 100. When a dispensing command is given to the coin change machine control unit 130, coins stored in the coin storage unit 106 are dispensed from the coin storage unit 106, and the dispensed coins are transported to the coin dispensing unit 116 by the dispensing transport unit 108. In this manner, the operator is able to remove coins from the coin dispensing unit 116.

[0077] -How to handle a deposit / withdrawal error- The process for when a deposit / withdrawal error occurs will be explained separately for when a deposit or withdrawal error occurs.

[0078] - What to do when a payment error occurs - As shown in FIG. 10, coins deposited in the coin change machine 100 from the coin receiving unit 114 are transported by the deposited coin transport unit 103 to the coin storage unit 106 for each denomination (step S30).

[0079] The coins transported to the deposit transport unit 103 are identified and counted by the coin recognition unit 101 (step S31).

[0080] Next, the coin change machine control unit 130 determines whether the dispensed coins counted by the coin recognition unit 101 have been counted accurately (whether a deposit error has occurred) (step S32). If the coins have been counted accurately, the coin change machine control unit 130 determines that no deposit error has occurred, and normal deposit processing continues. On the other hand, if the coin change machine control unit 130 determines that the coins have not been clearly counted due to the coin recognition unit 101 double-counting the dispensed coins due to clogging, bends, missing coins, or other causes, the coin change machine control unit 130 determines that a deposit error has occurred.

[0081] If a deposit error occurs, the coin change machine control unit 130 receives from the coin identification unit 101 deposit error information, which is information including an error code, the occurrence of a currency abnormality (coin abnormality), the type of transaction (deposit, withdrawal), the location of the coin (inside the machine, outside the machine), the number of deposited coins representing the number of coins transported from the coin receiving unit 114 or the number of coins transported to the coin storage unit 106 (including the number of deposited coins of an undetermined denomination when there is a denomination for which the number of deposited coins cannot be determined, and the number of deposited coins of a denomination that has been determined), and instructions for the next operation, such as stopping the alarm, along with a signal to stop the deposit process (step S33).

[0082] When the coin change machine control unit 130 receives the deposit error information and the deposit process stop signal, the coin change machine control unit 130 stops the transport of coins to the deposit transport unit 103 based on the deposit process stop signal in order to stop the deposit process (step S34).

[0083] In addition, based on the deposit error information, the coin change machine control unit 130 causes the display unit 303 and the operation display unit 112 to display information based on the deposit error information, including at least an error code, the occurrence of a currency abnormality (coin abnormality), the type of transaction (deposit, withdrawal), the location of the coin (inside the machine, outside the machine), the number of coins transported from the coin receiving unit 114 or the number of coins transported to the coin storage unit 106, and next operation instructions such as stopping the alarm (step S35). At this time, the coin change machine control unit 130 may not only display on the display unit 303 and the operation display unit 112 the number of deposited coins of denominations whose deposited number cannot be determined and the number of deposited coins of denominations whose deposited number can be determined, but may also control the display mode to be different so that the number of deposited coins of denominations whose deposited number cannot be determined is not displayed on the display unit 303 and the operation display unit 112, and the number of deposited coins of denominations whose deposited number can be determined is displayed on the display unit 303 and the operation display unit 112. Also, when the deposit process is stopped, the coin change machine control unit 130 determines that coins that have already been stored in the coin storage unit 106 are coins inside the machine (the ownership of the coins belongs to the owner of the coin change machine 100). On the other hand, the coin change machine control unit 130 determines that coins that have not yet been stored in the coin storage unit 106 and are on the transport path are coins outside the machine (the ownership of the coins belongs to the consumer).

[0084] For example, a store clerk or the like follows the indications on the display unit 303 and the operation display unit 112 and performs the operation to clear the deposit error without inquiring about the details of the situation from the operator who was operating the coin change machine 100 when the deposit error occurred (step S36).

[0085] After the deposit error reset operation is completed, the coin change machine control unit 130 resumes normal deposit processing, and the deposit error reset process is completed (step S37).

[0086] - What to do when a withdrawal error occurs - As shown in FIG. 11, the coins conveyed from the coin storage unit 106 to the dispensing conveyance unit 108 are conveyed toward the coin dispensing unit 116 (step S40).

[0087] The coins conveyed to the dispensing transport unit 108 are identified and counted by the coin recognition unit 101 (step S41).

[0088] Next, the coin change machine control unit 130 determines whether the coins counted by the coin recognition unit 101 have been counted accurately (whether a dispensing error has occurred) (step S42). If the coins have been counted accurately, the coin change machine control unit 130 determines that no dispensing error has occurred, and normal dispensing processing continues. On the other hand, if the coin change machine control unit 130 determines that the coins have not been clearly counted because the coin recognition unit 101 has double-counted the coins due to clogging, bent coins, missing coins, or other causes, the coin change machine control unit 130 determines that a dispensing error has occurred.

[0089] If a dispensing error occurs, the coin change machine control unit 130 receives from the coin identification unit 101 dispensing error information, which is information including an error code, the occurrence of a currency abnormality (coin abnormality), the type of transaction (deposit, withdrawal), the location of the coin (inside the machine, outside the machine), the number of coins transported to the coin dispensing unit 116 or the number of coins removed from the coin storage unit 106 (including the number of dispensed coins of an undeterminable denomination when the number of dispensed coins cannot be determined, and the number of dispensed coins of a denomination that can be determined), and instructions for the next operation, such as stopping the alarm, along with a dispensing process stop signal (step S43).

[0090] When the coin change machine control unit 130 receives the withdrawal error information and the withdrawal process stop signal, the coin change machine control unit 130 stops the operation of transporting coins to the withdrawal transport unit 108 based on the withdrawal process stop signal, and stops the withdrawal process (step S44).

[0091] In addition, based on the withdrawal error information, the coin change machine control unit 130 causes the display unit 303 and the operation display unit 112 to display information based on the withdrawal error information, including at least an error code, the occurrence of a currency abnormality (coin abnormality), the type of transaction (deposit, withdrawal), the location of the coin (inside the machine, outside the machine), the number of coins transported to the coin dispensing unit 116 or the number of coins removed from the coin storage unit 106, and next operation instructions such as stopping the alarm (step S45). At this time, the coin change machine control unit 130 may not only display on the display unit 303 and the operation display unit 112 the number of dispensed coins of denominations whose dispensed number cannot be determined and the number of dispensed coins of denominations whose dispensed number can be determined, but may also control the display mode to be different so as not to display on the display unit 303 and the operation display unit 112 the number of dispensed coins of denominations whose dispensed number cannot be determined, and to display on the display unit 303 and the operation display unit 112 the number of dispensed coins of denominations whose dispensed number can be determined. Also, when the dispensing process is stopped, the coin change machine control unit 130 determines that coins that are no longer stored in the coin storage unit 106 and are on the transport path are coins that are inside the machine (the ownership of the coins belongs to the owner of the coin change machine 100). On the other hand, the coin change machine control unit 130 determines that the coins sent out to the coin dispensing unit 116 are coins outside the machine (the ownership of the coins belongs to the consumer).

[0092] For example, a store clerk or the like follows the display on the display unit 303 and the operation display unit 112 and performs the operation to clear the withdrawal error without inquiring about the details of the situation from the operator who was operating the coin change machine 100 when the withdrawal error occurred (step S46).

[0093] After the dispensing error clearing operation is completed, the coin change machine control unit 130 resumes normal dispensing processing, and the dispensing error clearing processing is completed (step S47).

[0094] The currency change machine (currency dispensing device) 1 of this embodiment configured as described above includes a control unit (banknote change machine control unit 50, coin change machine control unit 130) that performs dispensing processing and error recovery processing of the dispensing processing, and a display unit (operation display unit 112), and the control unit can control the display unit to display the number of coins dispensed by denomination from the currency dispensing device at the time of error occurrence during error recovery processing. To explain in more detail, in the conventional technology, in a self-service type change machine where the user performs settlement processing by himself, if an error occurs during the user's deposit / withdrawal processing, the staff member cannot know the amount of the processed currency. It is also difficult for the staff member to inquire about the amount of the processed currency to the user and to confirm the accuracy of the answer from the user. In contrast, the currency dispensing device of this embodiment is able to display the processing status of the automatic change machine while a dispensing error for currency (banknotes, coins) is being cleared, so that when a dispensing error occurs, a store clerk can immediately determine whether the money is the store's money (inside the machine) or the customer's money (outside the machine) without having to ask the customer at the store. Also, the handling of cash when a dispensing error occurs becomes clear, making it difficult for excess or shortage of cash to occur, and realizing strict management of cash.

[0095] As described above, the currency change machine (currency dispensing device) 1 of this embodiment further includes a currency dispensing port (banknote dispensing port 22a, coin dispensing section 116), a transport path (circulating transport section 30a, connecting transport section 30b, dispensing transport section 108), and a currency storage vault (banknote storage sections 34, 36, 38, coin storage section 106), and the number of dispensed coins may be the number of coins transported to the dispensing port or the number of coins taken out of the storage vault. In this case, when a dispensing error occurs, the display section can display whether the coin is located at the dispensing port, the transport path, or the storage vault, along with the number of dispensed coins.

[0096] Furthermore, in the coin change machine (coin dispensing device) 1 of this embodiment, as described above, if there is a denomination for which the dispensed number cannot be determined, the control unit may control the display unit to change the display mode so that the dispensed number of the denomination that cannot be determined is not displayed on the display unit, and the dispensed number of the determined denomination is displayed on the display unit. In this case, by having the display unit display only the dispensed number of the denomination that cannot be determined, it is possible for a store clerk to easily grasp the dispensed number of the denomination that cannot be determined when processing a dispensing error.

[0097] Furthermore, in the coin change machine (coin dispensing device) 1 of this embodiment, as described above, if there is a denomination for which the dispensed number cannot be determined, the control unit may control the display unit not to display the dispensed numbers of all denominations on the display unit. In this case, if there is a denomination for which the dispensed number cannot be determined, by uniformly not displaying the dispensed numbers of all denominations on the display unit, it is possible to reduce the possibility of a store clerk becoming confused as to which denominations have been determined and which denominations cannot be determined when processing a dispensing error.

[0098] In addition, in the currency change machine (currency dispensing device) 1 of this embodiment, as described above, the control unit may control the display unit to display the type of transaction (deposit, withdrawal) together with the number of dispensed bills on the display unit. In this case, the store clerk can easily understand at what stage of the transaction the error occurred.

[0099] As described above, in the currency change machine (currency dispensing device) 1 of this embodiment, in the currency dispensing device of the present disclosure, the control unit may be configured to transmit information relating to the number of dispensed coins to an external device which may include a point-of-sale information management device (POS register 300). In this case, the store clerk will be able to grasp information about the dispensing error from the display unit 303 of the external device which may include a point-of-sale information management device.

[0100] The money change machine (money deposit device) 1 of this embodiment includes a control unit (banknote change machine control unit 50, coin change machine control unit 130) that performs the deposit process and the error reset process of the deposit process, and a display unit (operation display unit 112). The control unit controls the display unit to display the number of bills of each denomination already deposited into the money deposit device at the time of the error occurrence during the error reset process. In this case, the money deposit device of this embodiment is capable of displaying the processing status of the automatic change machine while the deposit error of the currency (banknotes, coins) is being reset, so that when a deposit error occurs, the store clerk can immediately determine whether the money is the store's money (inside the machine) or the customer's money (outside the machine) without having to inquire of the customer at the store. In addition, the handling of cash when a deposit error occurs becomes clear, so that excess or shortage of cash is less likely to occur, and strict management of cash can be realized.

[0101] As described above, the currency change machine (currency deposit device) 1 of this embodiment further includes a currency deposit port (banknote receiving port 20a, coin receiving section 114), a transport path (circulating transport section 30a, connecting transport section 30b, dispensing transport section 108), and a currency storage vault (banknote storage sections 34, 36, 38, coin storage section 106), and the number of deposited coins may be the number of coins transported from the deposit port or the number of coins brought into the storage vault. In this case, when a deposit error occurs, the display section can display whether the coin is located in the deposit port, the transport path, or the storage vault, along with the number of deposited coins.

[0102] Furthermore, in the currency change machine (currency deposit device) 1 of this embodiment, as described above, if there is a denomination for which the deposited number cannot be determined, the control unit may control the display unit to change the display mode so that the deposited number of the denomination that cannot be determined is not displayed on the display unit, and the deposited number of the confirmed denomination is displayed on the display unit. In this case, by displaying only the deposited number of the denomination that cannot be determined on the display unit, it is possible for a store clerk to easily grasp the deposited number of the denomination that cannot be determined when processing a deposit error.

[0103] Furthermore, in the currency change machine (currency deposit device) 1 of this embodiment, as described above, the control unit may be configured to control the display unit so that, when there is a denomination for which the deposited number cannot be determined, the display unit does not display the deposited numbers of all denominations. In this case, when there is a denomination for which the deposited number cannot be determined, the display unit is not uniformly configured to display the deposited numbers of all denominations, thereby reducing the possibility that a store clerk will be confused as to which denominations have been determined and which denominations cannot be determined when processing a deposit error.

[0104] In addition, in the currency change machine (currency deposit device) 1 of this embodiment, as described above, the control unit may control the display unit to display the type of transaction (deposit, withdrawal) together with the number of deposited bills on the display unit. In this case, the store clerk can easily understand at what stage of the transaction the error occurred.

[0105] As described above, in the currency change machine (currency deposit device) 1 of this embodiment, the control unit may be configured to transmit information regarding the number of deposited coins to an external device that may include a point-of-sale information management device (POS register 300). In this case, the store clerk can also grasp information about the deposit error from the display unit 303 of the external device that may include a point-of-sale information management device.

[0106] Furthermore, the system 400 of this embodiment is a system 400 equipped with an external device including a money handling machine (including the money change machine 1) and a display unit (including the POS register 300, the display unit 303, and the operation display unit 112), and the display unit displays the number of deposited coins of each denomination in the money handling machine when an error occurs during an error recovery process of a money deposit process in the money handling machine, and the display unit further displays the number of withdrawn coins of each denomination in the money handling machine when an error occurs during an error recovery process of a money withdrawal process in the money handling machine. In this case, by making it possible to display the error recovery status of the money handling machine while a money (banknotes, coins) deposit / withdrawal error is being cleared, when a deposit / withdrawal error occurs, a store clerk can immediately determine whether the money is the store's money (inside the machine) or the customer's money (outside the machine) without having to ask the customer at the store. Furthermore, the handling of cash when a deposit / withdrawal error occurs becomes clear, so that excess or shortage of cash is less likely to occur, and strict management of cash can be achieved.

[0107] As described above, the system 400 of the present embodiment is a self-service settlement system, and the money handling machine may be a change machine (banknote change machine 10 and coin change machine 100). In this case, the convenience of the system users can be further improved.

[0108] The system 400 according to this embodiment is not limited to the above-described embodiment, and various modifications can be made.

[0109] For example, in the system 400 according to this embodiment, information regarding denominations for which the number of deposited or withdrawn bills cannot be determined may be displayed on the display unit 303 or the operation display unit 112 by changing the color, size, thickness, font, etc. of the displayed characters.

[0110] In addition, when denominations for which the deposited or withdrawn numbers cannot be determined and denominations for which the numbers have been determined are displayed on the display unit 303 or the operation display unit 112, they may be displayed in different display areas so that they can be distinguished from each other.

[0111] In addition, for example, if there is a denomination for which the number of deposited or withdrawn coins cannot be determined, an additional message indicating this (for example, the words "There is a denomination that cannot be determined!") may be displayed on the display unit 303 or the operation display unit 112.

[0112] In addition, when there is a denomination for which the number of deposited or withdrawn bills cannot be determined, the manner of the sound notification may be different. For example, an alarm may sound only when there is a denomination for which the number of deposited or withdrawn bills cannot be determined, or a different sound may be sounded when there is a denomination for which the number of deposited or withdrawn bills cannot be determined.

[0113] Furthermore, the currency dispensing device, currency depositing device, and system 400 according to the present disclosure are not limited to those that process currency. The currency dispensing device, currency depositing device, and system 400 according to the present disclosure may also be those that process non-currency such as gift certificates and checks.

[0114] Furthermore, in the present embodiment, when there is a denomination for which the deposited and withdrawn number cannot be determined, a form has been described in which control is performed to display the deposited and withdrawn numbers of at least those denominations for which the deposited and withdrawn numbers can be determined on the display unit 303 and the operation display unit 112, but this is not limiting. For example, when there is a denomination for which the deposited and withdrawn number cannot be determined, even if there is a denomination for which the deposited and withdrawn number can be determined, control may be performed not to display the deposited and withdrawn numbers of all denominations on the display unit 303 and the operation display unit 112.

[0115] In addition, in the present embodiment, the money change machine 1 including the coin change machine 100 and the banknote change machine 10 has been described as an example, but is not limited thereto. For example, the money change machine 1 may be in a form including only the coin change machine 100 or only the banknote change machine 10.

[0116] The money change machine 1 may include not only the change machine in the present embodiment but also various other money handling machines. For example, the money change machine 1 may include a self-checkout or other payment machine, a ticket vending machine, an automatic ticket vending machine, a change machine including a kiosk, a teller machine, an ATM, and the like. [Explanation of symbols]

[0117] 1. Coin change machine 10. Banknote change machine 12 Casing 14 Main body 16 Drawer rail 20 Banknote acceptance section 20a Bill acceptance slot 21 Payout mechanism 22 Banknote payment section 22a Bill payment outlet Stage 22b 22c Payout belt 22d Arm member 22e Ejection mechanism 23 Drive unit 24 Withdrawal Rejection Department 26 Banknote storage cassette 28 Detection unit 30 Conveyor 30a Circulating conveyor 30b Connection conveyor section 32 Identification section 34, 36, 38 Bill storage section 35, 37, 39 Payout mechanism 50 Banknote change machine control unit 51 Interface 100 Coin change machine 101 Coin Identification Unit 103 Deposit transport section 104 Branch 106 Coin storage section 108 Cash dispensing section 110 Cabinet 112 Operation display section 114 Coin Receptacle 116 Coin dispensing section 118 Shutter 130 Coin change machine control unit 131 Interface 180 Coin storage device 300 POS registers 302 POS control unit 303 Display section 400 Systems

Claims

1. A currency dispensing device for dispensing currency, A control unit that performs a withdrawal process and an error recovery process for the withdrawal process; A display unit; Equipped with The control unit controls the display unit to display, during the error recovery process, the number of dispensed coins of each denomination from the currency dispensing device at the time the error occurred. A currency dispensing device characterized by the above.

2. the currency dispensing device further includes a currency dispensing port, a transport path, and a currency storage vault, and the number of dispensed coins is the number of coins transported to the currency dispensing port or the number of coins removed from the storage vault, The currency dispensing device according to claim 1.

3. When the control unit is configured to control a denomination for which the number of dispensed bills cannot be determined, the control unit controls the display unit to display the number of dispensed bills of the denomination for which the number of dispensed bills cannot be determined differently from the number of dispensed bills of the denomination for which the number of dispensed bills can be determined. The currency dispensing device according to claim 1 or 2.

4. When the control unit is in a state where the number of dispensed bills cannot be determined for any denomination, the control unit controls the display unit not to display the number of dispensed bills for any denomination on the display unit. The currency dispensing device according to claim 1 or 2.

5. 3. The currency dispensing device according to claim 1, wherein the control unit controls the display unit to display a type of transaction together with the number of dispensed coins on the display unit.

6. The currency dispensing device according to claim 1 or 2, wherein the control unit transmits information regarding the number of dispensed coins to an external device.

7. A currency deposit device for performing a currency deposit process, A control unit that performs a deposit process and an error recovery process for the deposit process; A display unit; Equipped with The control unit controls the display unit to display the number of coins deposited by denomination into the coin deposit device at the time of the error occurrence during the error release process. A coin deposit device.

8. The coin deposit device further includes a coin deposit port, a transport path, and a coin storage box, and the number of deposited coins is the number of coins transported from the coin deposit port or the number of coins carried into the storage box. The currency deposit device according to claim 7.

9. When the control unit has a denomination for which the deposited number cannot be determined, the control unit controls the display unit to display the deposited number of the denomination that cannot be determined differently from the deposited number of the denomination that can be determined.

9. The coin deposit device according to claim 7 or 8.

10. When there is a denomination for which the deposited number cannot be determined, the control unit controls the display unit not to display the deposited number of all denominations on the display unit.

9. The coin deposit device according to claim 7 or 8.

11. The coin deposit device according to claim 7 or 8, wherein the control unit controls the display unit to display the type of transaction together with the number of deposited coins on the display unit.

12. The currency deposit device according to claim 7 or 8, wherein the control unit transmits information regarding the number of deposited coins to an external device.

13. A system including a currency processing machine and a display unit, the display unit displays the number of coins already deposited for each denomination in the money handling machine at the time of the error occurrence during an error recovery process of the money deposit process in the money handling machine, The display unit further displays the number of dispensed coins of each denomination in the money handling machine at the time the error occurred during an error recovery process of the money dispensing process in the money handling machine. A system characterized by:

14. The system is a self-service checkout system, The money handling machine is a change dispenser.

14. The system of claim 13.

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