Server system, terminal system, control device, gateway unit, control system, and, control method

Abstract

To provide a server system capable of supporting a visitor to unlock or open a door such as auto-locking door, and the like.SOLUTION: A server system 80 includes: an acquisition unit 84a that acquires a request for unlocking or opening an auto-locking door 70 including identification information regarding services related to a collective facility from one of the multiple lobby intercoms 20 placed in a common area out of an auto-locking door 70 of an apartment building 100; an authentication unit 84b that authenticates based on the identification information included in the acquired request; and an output unit 84c that outputs information including the identification information to the multiple lobby intercoms 20 or units located between server system 80 and the multiple lobby intercoms 20 on a communication network based on the authentication result.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to a server system and the like used to unlock or open doors provided in common areas of collective facilities. [Background technology]

[0002] Various technologies have been proposed regarding auto-locking doors installed in public facilities (see, for example, Patent Documents 1 and 2). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2020-53047 A [Patent Document 2] Patent No. 6765147 Summary of the Invention [Problem to be solved by the invention]

[0004] There is room for consideration regarding how visitors to an assembly facility can unlock or open the auto-locking doors installed in the assembly facility.

[0005] The present invention provides a server system and the like that can assist visitors in unlocking or opening doors such as auto-locking doors. [Means for solving the problem]

[0006] A server system according to one embodiment of the present invention includes an acquisition unit that acquires a request to unlock or open a door, the request including identification information relating to a service related to a collective facility, from one of a plurality of terminals provided outside the door in a common area of ​​the collective facility, an authentication unit that performs authentication based on the identification information included in the acquired request, and an output unit that outputs information including the identification information to the plurality of terminals or to a device located between the server system and the plurality of terminals on a communication network based on a result of the authentication.

[0007] A terminal system according to one embodiment of the present invention comprises a plurality of terminals provided outside a door in a common area of ​​a collective facility, each of the plurality of terminals comprising an identification information acquisition unit that acquires first identification information relating to a service related to the collective facility, a memory unit that stores the first identification information acquired by the identification information acquisition unit, a communication unit that transmits a request to unlock or open the door, the request including the first identification information, and a control unit that unlocks or opens the door when the first identification information stored in the memory unit matches second identification information included in information received by the communication unit in response to the request.

[0008] A control device according to one embodiment of the present invention is a control device that controls communication between a plurality of terminals provided outside a door in a common area of ​​a collective facility and an information terminal provided in a facility included in the collective facility, and is equipped with a first communication unit that communicates with the plurality of terminals and a second communication unit that communicates with a server system, wherein when the first communication unit receives a request to unlock or open the door, the request includes identification information regarding a service related to the collective facility, the second communication unit transmits the request to the server system, and when the second communication unit receives information including the identification information, the first communication unit transmits the information to the terminals.

[0009] A gateway device according to one embodiment of the present invention is a gateway device that relays communication between a control device that controls communication between a plurality of terminals provided outside a door in a common area of ​​a collective facility and an information terminal provided in a facility included in the collective facility, and a server system, and is equipped with a first communication unit that communicates with the control device and a second communication unit that communicates with the server system, wherein when the first communication unit receives a request to unlock or open the door, the request includes identification information regarding a service related to the collective facility, the second communication unit transmits the request to the server system, and when the second communication unit receives information including the identification information, the first communication unit transmits the information to the control device.

[0010] A control system according to one embodiment of the present invention includes a plurality of terminals provided outside a door provided in a common area of ​​an apartment complex, a control device that controls communication between the plurality of terminals and an information terminal provided in a facility included in the apartment complex, a server system, and a gateway device that relays communication between the control device and the server system, wherein one of the plurality of terminals acquires first identification information related to a service related to the apartment complex, stores the first identification information, and transmits a request to the control device, the request including the first identification information, to unlock or open the door, and when the control device receives the request, transmits the request to the gateway device, and the gateway device relays communication between the control device and the server system. When the gateway device receives the request, it transmits the request to the server system, the server system acquires the request, performs authentication based on the first identification information included in the acquired request, and based on the result of the authentication, outputs information including second identification information to the gateway device, when the gateway device receives the information, it transmits the information to the control device, when the control device receives the information, it transmits the information to the multiple terminals, and each of the multiple terminals unlocks or opens the door when the first identification information stored in the terminal matches the second identification information included in the received information.

[0011] A control method according to one embodiment of the present invention is a control method executed by a server system, and includes an acquisition step of acquiring a request to unlock or open a door, the request including identification information regarding a service related to a collective facility, from one of a plurality of terminals provided outside the door in a common area of ​​the collective facility, an authentication step of performing authentication based on the identification information included in the acquired request, and an output step of outputting information including the identification information to the plurality of terminals or to an apparatus located between the server system and the plurality of terminals on a communication network based on a result of the authentication.

[0012] A program according to one aspect of the present invention is a program for causing a computer to execute the control method. Effect of the Invention

[0013] The server system etc. of the present invention can assist visitors in unlocking or opening doors such as auto-locking doors. [Brief description of the drawings]

[0014] [Figure 1] FIG. 1 is a block diagram showing a first configuration example of a control system according to an embodiment. [Diagram 2] FIG. 2 is a block diagram showing a second configuration example of a control system according to an embodiment. [Diagram 3] FIG. 3 is a block diagram illustrating a third configuration example of a control system according to an embodiment. [Figure 4] FIG. 4 is a sequence diagram of a first operation example of the control system according to the embodiment. [Diagram 5] FIG. 5 is a diagram showing an example of delivery schedule information. [Figure 6] FIG. 6 is a sequence diagram of a second operation example of the control system according to the embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0015] Hereinafter, the embodiments will be described in detail with reference to the drawings. Note that the embodiments described below are all comprehensive or specific examples. The numerical values, shapes, materials, components, component arrangement and connection forms, steps, and order of steps shown in the following embodiments are merely examples and are not intended to limit the present invention. In addition, among the components in the following embodiments, components that are not described in the independent claims will be described as optional components.

[0016] In addition, each drawing is a schematic diagram and is not necessarily a precise illustration. In each drawing, the same reference numerals are used for substantially the same configurations, and duplicated explanations may be omitted or simplified.

[0017] (Embodiment) [composition] First, the configuration of a control system according to an embodiment will be described. FIG. 1 is a block diagram showing a configuration example 1 of a control system according to an embodiment. As shown in FIG. 1, a control system 10 includes a lobby intercom 20, a control device 30, a gateway device 40, a plurality of intercom master units 50, an elevator control device 60, an auto-lock door 70, and a server system 80. Note that the control system 10 does not need to include all of the devices shown in FIG. 1, and may not include some of the devices. Also, instead of the plurality of devices shown in FIG. 1, the control system 10 may include one device that integrates the functions of the plurality of devices.

[0018] The control system 10 is a system applied to an apartment building 100. The apartment building 100 is an example of a collective facility, such as an apartment, a dormitory, or a company house. Here, service providers such as delivery services, visiting care services, and housekeeping services may send visitors to the apartment building 100. In general, in order to open an autolock door 70 provided in a common area of ​​the apartment building 100, the visitor must operate the lobby intercom 20 to call a user of the destination and have the user unlock (or open) the autolock door 70. In contrast, according to the control system 10, the visitor can unlock (or open) the autolock door 70 even if the user of the destination is not present. Hereinafter, each device (component) included in the control system 10 will be described.

[0019] First, the lobby intercom 20 will be described. The lobby intercom 20 is a terminal provided outside (on the outdoor side) of the entrance (i.e., the common area) of the apartment building 100. The lobby intercom 20 controls, for example, an auto-lock door 70. The lobby intercom 20 includes an input receiving unit 21, a communication unit 22, an information processing unit 23, a storage unit 24, an imaging unit 25, and a wireless communication unit 26.

[0020] The input reception unit 21 receives input (input operation) from a visitor. The input reception unit 21 is realized, for example, by a numeric keypad and a call button, but may also be realized by a touch panel. The numeric keypad buttons are buttons that allow a visitor to the apartment complex 100 to input the number of the private area they wish to visit, and the call button is a button that, after pressing the number of the private area they wish to visit, calls (rings) the intercom master unit 50 installed in the private area.

[0021] The communication unit 22 is a communication circuit (communication module) that enables the lobby intercom 20 to communicate with the control device 30, the intercom master unit 50, the auto-lock door 70, and the like via a local communication network. The communication performed by the communication unit 22 is, for example, wired communication, but may also be wireless communication. The communication standard of the communication performed by the communication unit 22 is not particularly limited. The communication standard of the communication performed by the communication unit 22 may differ depending on the device of the communication partner.

[0022] The information processing unit 23 processes information related to the control of the auto-lock door 70. The information processing unit 23 is realized, for example, by a microcomputer, but may also be realized by a processor. The information processing unit 23 has, as functional components, an identification information acquisition unit 23a and a control unit 23b. The functions of the identification information acquisition unit 23a and the control unit 23b are realized, for example, by a microcomputer or a processor constituting the information processing unit 23 executing a computer program stored in the storage unit 24. The respective functions of the identification information acquisition unit 23a and the control unit 23b will be described in detail later.

[0023] The storage unit 24 is a storage device that stores information necessary for information processing related to the control of the auto-lock door 70, and computer programs executed by the information processing unit 23. The storage unit 24 is realized by, for example, a semiconductor memory.

[0024] The imaging unit 25 is a camera that captures an image (moving image) of a visitor. The imaging unit 25 is realized by an image sensor or the like.

[0025] The wireless communication unit 26 is a communication circuit (communication module) that enables the lobby intercom 20 to perform short-distance wireless communication with a mobile terminal (not shown) held by a visitor. The wireless communication unit 26 performs wireless communication according to a communication standard such as BLE (Bluetooth (registered trademark) Low Energy).

[0026] Next, the control device 30 will be described. The control device 30 is a device that controls the devices provided in the apartment building 100 and controls communication between the devices provided in the apartment building 100 (for example, communication between the lobby intercom 20 and the intercom master unit 50). The control device 30 is a device located between the server system 80 and the lobby intercom 20 on the communication network. The control device 30 includes a first communication unit 31, a second communication unit 32, an information processing unit 33, and a storage unit 34.

[0027] The first communication unit 31 is a communication circuit (communication module) for the control device 30 to communicate with the lobby intercom 20, the multiple intercom master units 50, and the elevator control device 60 via a local communication network. The communication performed by the first communication unit 31 is, for example, wired communication, but may be wireless communication. The communication standard of the communication performed by the first communication unit 31 is not particularly limited. The communication standard of the communication performed by the first communication unit 31 may be different depending on the device of the communication partner. In addition, in FIG. 1, the intercom master unit 50 and the elevator control device 60 are both connected to one first communication unit 31, but they may be connected to different first communication units 31 (communication circuits). In other words, the control device 30 may be provided with multiple first communication units 31 depending on the device of the communication partner.

[0028] The second communication unit 32 is a communication circuit (communication module) for the control device 30 to communicate with the server system 80 via the gateway device 40. The communication performed by the second communication unit 32 is, for example, wired communication, but may be wireless communication. The communication standard of the communication performed by the second communication unit 32 is not particularly limited.

[0029] The information processing unit 33 processes information relating to the control of devices installed in the apartment building 100, and information relating to the control of communications within the apartment building 100. The information processing unit 33 is realized, for example, by a microcomputer, but may also be realized by a processor. The functions of the information processing unit 33 are realized, for example, by the microcomputer or processor constituting the information processing unit 33 executing a computer program stored in the storage unit 34.

[0030] The storage unit 34 is a storage device that stores information necessary for the above information processing, and computer programs executed by the information processing unit 33. The storage unit 34 is realized by, for example, a semiconductor memory.

[0031] Next, the gateway device 40, the intercom master unit 50, the elevator control device 60, and the auto-lock door 70 will be described. The gateway device 40 is a communication device that enables devices provided in the apartment building 100, such as the lobby intercom 20 and the control device 30, to communicate with the server system 80 via a wide area communication network such as the Internet. The gateway device 40 is a device located between the server system 80 and the lobby intercom 20 on the communication network. The gateway device 40 includes a first communication unit 41, a second communication unit 42, an information processing unit 43, and a storage unit 44.

[0032] The first communication unit 41 is a communication circuit (communication module) for the gateway device 40 to communicate with the control device 30. The communication performed by the first communication unit 41 is, for example, wired communication, but may be wireless communication. The communication standard of the communication performed by the first communication unit 41 is not particularly limited. The communication standard of the communication performed by the first communication unit 41 may differ depending on the device of the communication partner.

[0033] The second communication unit 42 is a communication circuit (communication module) for the gateway device 40 to communicate with the server system 80 via the wide area communication network. The communication performed by the second communication unit 42 is, for example, wired communication, but may be wireless communication. The communication standard of the communication performed by the second communication unit 42 is not particularly limited.

[0034] The information processing unit 43 performs information processing regarding relaying communication between the devices installed in the apartment building 100 and the server system 80. The information processing unit 43 is realized, for example, by a microcomputer, but may also be realized by a processor. The functions of the information processing unit 43 are realized, for example, by the microcomputer or processor constituting the information processing unit 43 executing a computer program stored in the storage unit 44.

[0035] The storage unit 44 is a storage device that stores information necessary for the above information processing, and computer programs executed by the information processing unit 43. The storage unit 44 is realized by, for example, a semiconductor memory.

[0036] The intercom master unit 50 is an information terminal fixedly installed in a private area of ​​the apartment building 100. The intercom master unit 50 is provided, for example, in each of a plurality of private areas. The private areas are an example of facilities included in an apartment facility. The intercom master unit 50 has a display unit (not shown) and can display, on the display unit, an image of a visitor captured by the imaging unit 25 provided in the intercom slave unit (in other words, a door phone; not shown) or the lobby intercom 20.

[0037] The elevator control device 60 controls an elevator (not shown) provided in the apartment building 100 .

[0038] The auto-locking door 70 is a door provided at the entrance (i.e., the common area) of the apartment building 100. The auto-locking door 70 is automatically locked (or closed) a certain time after it is unlocked (or opened). The door that the auto-locking door 70 has may be a sliding door or a swinging door. Note that unlocking here means, for example, releasing the locking mechanism (such as an electric lock) of the auto-locking door 70. Opening means, for example, releasing the locking mechanism and then opening the auto-locking door 70.

[0039] Next, the server system 80 will be described. The server system 80 is a server system provided outside the apartment building 100. The server system 80 includes a first server 81 and a second server 82. Note that it is not essential that the server system 80 includes multiple servers in this manner, and the server system 80 may be configured by a single server.

[0040] The first server 81 is a cloud server provided outside the apartment building 100. The first server 81 is used, for example, by a business operator different from the above-mentioned service provider. Such a business operator is, for example, a business operator that provides devices (such as the gateway device 40) provided in the apartment building 100.

[0041] The second server 82 is a cloud server provided outside the housing complex 100. The second server 82 is used, for example, by a service provider that provides a visiting service. The second server 82 specifically includes a communication unit 83, an information processing unit 84, and a storage unit 85.

[0042] The communication unit 83 is a communication module (communication circuit) for the second server 82 to communicate with other devices via a wide area communication network. The communication performed by the communication unit 83 is, for example, wired communication, but may be wireless communication. There is also no particular limitation on the communication standard used for the communication.

[0043] The information processing unit 84 performs information processing such as authentication processing, which will be described later. The information processing unit 84 is realized by, for example, a microcomputer, but may also be realized by a processor.

[0044] The information processing unit 84 has an acquisition unit 84a, an authentication unit 84b, and an output unit 84c as functional components. The functions of the acquisition unit 84a, the authentication unit 84b, and the output unit 84c are realized, for example, by a microcomputer or a processor constituting the information processing unit 84 executing a computer program stored in the storage unit 85. The detailed functions of the acquisition unit 84a, the authentication unit 84b, and the output unit 84c will be described later.

[0045] The storage unit 85 is a storage device that stores information necessary for the above information processing, computer programs executed by the information processing unit 84, etc. The storage unit 85 is realized by, for example, a HDD (Hard Disk Drive), but may also be realized by a semiconductor memory or the like.

[0046] The configuration of the control system 10 has been described above. In Fig. 1, the control system 10 includes one lobby intercom 20 and one control device 30. In cases where auto-locking doors 70 are provided in two or more locations in the apartment building 100, the control system 10 may include multiple lobby intercoms 20. Fig. 2 is a block diagram showing a second configuration example of such a control system 10.

[0047] Furthermore, when the apartment building 100 includes multiple buildings, the control system 10 may include multiple lobby intercoms 20 and multiple control devices 30. FIG. 3 is a block diagram showing a third configuration example of such a control system 10. Specifically, FIG. 3 shows a case where the apartment building 100 includes a first building 101 and a second building 102. Note that, although the gateway device 40 and the two control devices 30 are directly connected in FIG. 3, a switching hub may be interposed between the gateway device 40 and the two control devices 30.

[0048] [Example 1] Next, a description will be given of an operation example 1 of the control system 10. Fig. 4 is a sequence diagram of the operation example 1 of the control system 10. In the following operation example 1, the description will be given on the assumption that a visitor to the apartment house 100 is a delivery person dispatched by a delivery company, and the second server 82 included in the server system 80 is used by the delivery company.

[0049] When a delivery person from a delivery company arrives at the entrance (common area) of the apartment complex 100, he / she makes a predetermined input to the lobby intercom 20. The input receiving unit 21 of the lobby intercom 20 receives the predetermined input from the delivery person (S11). The predetermined input includes the input of the slip number of the slip attached to the delivery piece. The slip number is an example of identification information related to services related to the apartment complex.

[0050] When the predetermined input is completed, the identification information acquisition unit 23a acquires the inputted slip number as the first slip number (S12) and stores the acquired first slip number in the memory unit 24 (S13). Next, the communication unit 22 transmits an authentication request to the control device 30 (S14). The authentication request is an example of a request to unlock or open the auto-lock door 70. The authentication request includes the first slip number acquired in step S12.

[0051] The first communication unit 31 of the control device 30 receives the authentication request from the lobby intercom 20. The second communication unit 32 transmits the authentication request received by the first communication unit 31 to the gateway device 40 (S15). As described below, the authentication request is ultimately received by the server system 80, so the process of step S15 can be said to be a process of transmitting the authentication request to the server system 80 via the gateway device 40.

[0052] The first communication unit 41 of the gateway device 40 receives an authentication request from the control device 30. The information processing unit 43 includes a gateway ID in the received authentication request (S16). The gateway ID is an example of gateway identification information for identifying the gateway device 40, in other words, information for distinguishing the gateway device 40 from other gateway devices. The gateway ID is stored in advance in, for example, the storage unit 44. In addition, the second communication unit 42 transmits the authentication request including the gateway ID to the server system 80 (S17). In other words, the second communication unit 42 transmits the authentication request including the gateway ID.

[0053] In the server system 80, the communication unit 83 of the second server 82 receives the authentication request via the first server 81. The acquisition unit 84a acquires the received authentication request (S18). The authentication unit 84b performs authentication based on the slip number and gateway ID included in the authentication request (S19).

[0054] The authentication method in step S19 will be specifically described below. As described above, the second server 82 is a server used by a delivery company, and the storage unit 85 of the second server 82 stores delivery schedule information in advance. FIG. 5 is a diagram showing an example of delivery schedule information. As shown in FIG. 5, in the delivery schedule information, delivery destination information indicating a delivery destination building is associated with a slip number of a package to be delivered to the delivery destination building. The delivery destination information includes, for example, a building name, a building number, a room number, and a gateway ID of a gateway device installed in the building. In other words, in the delivery schedule information, a gateway ID is associated with a slip number.

[0055] In step S19, the authentication unit 84b specifically performs authentication by comparing the slip number and gateway ID included in the authentication request with the delivery schedule information stored in the storage unit 85. The authentication unit 84b determines that authentication is successful when the first slip number and gateway ID included in the authentication request are associated (paired) in the delivery schedule information. In other words, the authentication unit 84b determines that authentication is successful when the package is about to be delivered to the correct delivery destination (building).

[0056] When the authentication unit 84b determines that the authentication has been successful, the output unit 84c outputs response information (S20). The response information includes authentication success / failure information indicating that the authentication has been successful, and the second invoice number that is the same as the first invoice number. The authentication success / failure information is information regarding whether the authentication has been successful or not.

[0057] If it is determined in step S19 that the authentication is not established, the output unit 84c outputs, for example, response information including authentication success / failure information indicating that the authentication is not established and not including the second slip number. Alternatively, the output unit 84c may output, for example, response information including authentication success / failure information indicating that the authentication is not established and including the second slip number. In the case where the control system 10 includes a plurality of lobby intercoms 20 as described above, if the response information includes the second slip number, only the lobby intercom 20 whose first slip number is stored in the storage unit 24 can report that the authentication is not established by comparing the first slip number with the received second slip number. It is not essential that the response information includes authentication success / failure information, and, for example, the response information may be output only when the authentication is established.

[0058] As described below, the response information is ultimately received by the lobby intercom 20, the control device 30, and the gateway device 40, so the processing of step S20 can be said to be processing of outputting the response information to the lobby intercom 20 or to an apparatus located between the server system 80 and the lobby intercom 20 on the communication network (the control device 30 or the gateway device 40).

[0059] The response information output by the output unit 84c is transmitted by the communication unit 83 to the gateway device 40 via the first server 81 (S21). The response information transmitted in step S21 is designated with the gateway ID included in the authentication request as its destination. Therefore, the response information is transmitted to the gateway device 40, not to a gateway device provided in another building. The destination may be designated by the second server 82 (output unit 84c) or the first server 81.

[0060] The second communication unit 42 of the gateway device 40 receives the response information from the server system 80 (first server 81). The first communication unit 41 transmits the response information received by the second communication unit 42 to the control device 30 (S22).

[0061] The second communication unit 32 of the control device 30 receives the response information from the gateway device 40. In addition, the first communication unit 31 transmits the response information received by the second communication unit 32 to the lobby intercom 20 (S23).

[0062] The communication unit 22 of the lobby intercom 20 receives the response information from the control device 30. The control unit 23b determines whether the first slip number stored in the storage unit 24 in step S13 matches the second slip number included in the response information (information received by the communication unit 22 as a response to the authentication request) (S24). When the control unit 23b determines that the first slip number and the second slip number match, it unlocks (or opens) the auto-locking door 70 (S25). Although not shown, when the control unit 23b determines that the first slip number and the second slip number do not match, it does not unlock (or open) the auto-locking door 70. In addition, when response information including authentication success / failure information indicating that authentication has not been established is received in step S23, the control unit 23b also does not unlock (or open) the auto-locking door 70.

[0063] The first invoice number stored in memory unit 24 in step S13 may be deleted when auto-locking door 70 is unlocked (or opened) or after a certain period of time has elapsed since auto-locking door 70 was unlocked (or opened). The first invoice number stored in memory unit 24 in step S13 may be deleted when no response information is obtained for a certain period of time after an authentication request is sent. In other words, the first invoice number stored in memory unit 24 in step S13 may be deleted when a predetermined condition is met.

[0064] As described above, according to the control system 10, the delivery person can unlock (or open) the auto-lock door 70 by inputting the slip number into the lobby intercom 20 without calling the user at the delivery destination. According to the control system 10, even if the user is not at home, the delivery person can reach the entrance to the private area where the user lives. Therefore, according to the control system 10, it is possible to realize a service in which a package is left in front of the entrance to the private area when the user is not at home (a so-called drop-off and delivery service).

[0065] Incidentally, the automatic door control system described in Patent Document 1 (JP Patent Publication No. 2020-53047) identifies the unlocking device using building identification information, and can be said to be a system that assumes that one automatic door is installed in one building. When multiple automatic doors are installed in one building, the automatic door control system described in Patent Document 1 is thought to be unable to identify which automatic door should be unlocked.

[0066] In contrast, even when a plurality of lobby intercoms 20 are provided, the control system 10 can appropriately unlock (or open) only the auto-lock door 70 near the delivery person (visitor).

[0067] For example, as shown in Fig. 2 above, the control system 10 may include a plurality of lobby intercoms 20. In this case, in step S23, the first communication unit 31 of the control device 30 transmits response information to, for example, all of the plurality of lobby intercoms 20 communicatively connected to the first communication unit 31 of the control device 30. That is, all of the lobby intercoms 20 included in the control system 10 receive the response information and attempt the determination in step S25. However, since only the lobby intercom 20 into which the delivery person inputs the slip number succeeds in the determination in step S25, only the autolock door 70 near the delivery person is properly unlocked (or opened).

[0068] Possible methods for transmitting response information to all of the multiple lobby intercoms 20 include a method in which the response information transmitted from the gateway device 40 to the control device 30 includes an instruction to transmit the response information to all lobby intercoms 20 under the control of the control device 30 (such as by specifying a broadcast address), and a method in which the control device 30 has an algorithm for transmitting the response information to all subordinate lobby intercoms 20 when it receives the response information. If the IDs of the lobby intercoms 20 are managed in the server system 80, another possible method is for the ID of the destination lobby intercom 20 to be specified in the response information transmitted from the server system 80.

[0069] As shown in FIG. 3, the control system 10 may include a plurality of lobby intercoms 20 and a plurality of control devices 30. In this case, in step S22, the first communication unit 41 of the gateway device 40 transmits response information to, for example, all of the plurality of control devices 30 that are communicatively connected to the first communication unit 41 of the gateway device 40. In addition, in step S23, each of the plurality of control devices 30 transmits response information to, for example, all of the plurality of lobby intercoms 20 that are communicatively connected to the first communication unit 31 of the control device 30. That is, all of the lobby intercoms 20 included in the control system 10 receive the response information and attempt the determination in step S25. However, only the lobby intercom 20 into which the delivery person inputs the slip number succeeds in the determination in step S25, and therefore only the autolock door 70 near the delivery person is properly unlocked (or opened).

[0070] Possible methods for transmitting response information to all of the multiple control devices 30 include a method in which the response information transmitted from the server system 80 to the gateway device 40 includes an instruction to transmit the response information to all control devices 30 under the gateway device 40 (such as by specifying a broadcast address), and a method in which the gateway device 40 has an algorithm for transmitting response information to all control devices 30 under the gateway device 40 when it receives response information. In a case in which the IDs of the control devices 30 are managed in the server system 80, a method in which the ID of the destination control device 30 is specified in the response information transmitted from the server system 80 can also be considered. The method for transmitting response information from the control device 30 to all of the multiple lobby intercoms 20 is as described above.

[0071] In this way, even when a plurality of lobby intercoms 20 are provided, the control system 10 can appropriately unlock (or open) only the auto-lock door 70 near the delivery person (visitor).

[0072] In addition, in the door unlocking system described in Patent Document 2 (Japanese Patent No. 6765147), the server device receives an unlocking request that includes the device ID of the door control device. In other words, the unlocking request includes information indicating which door is to be unlocked, and if the unlocking request is intercepted, it becomes possible to know which door is to be unlocked.

[0073] In contrast, in the control system 10, there is no need to transmit information indicating which auto-lock door in the apartment building 100 is to be unlocked (or opened). In other words, the control system 10 can be said to have high security.

[0074] [Example 2] Next, a description will be given of an operation example 2 of the control system 10. Fig. 6 is a sequence diagram of the operation example 2 of the control system 10. The following description of the operation example 2 will focus on the differences from the operation example 1.

[0075] The processes in steps S11 to S19 are the same as those in operation example 1. When the authentication unit 84b determines in step S19 that the authentication has been successful, the output unit 84c outputs response information (S30). The response information includes authentication success / failure information indicating that the authentication has been successful, and the second slip number that is the same as the first slip number, as well as specific information for identifying the private area of ​​the delivery destination (in other words, information for identifying a facility included in the collective facility). The specific information is, for example, information including a room number, but it may be any information that can directly or indirectly identify the private area.

[0076] 3, when the apartment building 100 has multiple buildings, the specific information may include a building number and a room number. Specifically, the output unit 84c outputs the response information including the room number (and building number) associated with the slip number that matches the first slip number in the delivery schedule information.

[0077] The response information output by the output unit 84c is transmitted by the communication unit 83 to the gateway device 40 via the first server 81 (S31), transmitted from the gateway device 40 to the control device 30 (S32), and transmitted from the control device 30 to the lobby intercom 20 (S33). The control unit 23b of the lobby intercom 20 determines whether the first and second invoice numbers match (S34). When the control unit 23b determines that the first and second invoice numbers match, it unlocks (or opens) the auto-lock door 70 (S35). The processing of steps S31 to S35 is similar to steps S21 to S25, except that the response information includes specific information.

[0078] Meanwhile, the information processing unit 33 of the control device 30 acquires the specific information from the response information received by the second communication unit 32 in step S32, and restricts the operation of the elevator based on the acquired specific information (S36). More specifically, the information processing unit 33 transmits a command to the elevator control device 60 so that the elevator can stop only at the floor indicated by the specific information (room number), and cannot stop at any other floors. More specifically, this command is transmitted by the second communication unit 32.

[0079] 3, when the control system 10 is a system corresponding to an apartment building 100 having multiple buildings, the identification information includes the building number. In this way, the control device 30 can determine, based on the building number, whether to restrict the operation of the elevator in the building in which the control device 30 is installed.

[0080] As described above, the control system 10 can include specific information in the response information and restrict the operation of the elevator based on the specific information. This prevents the delivery person from stopping at floors that do not need to be visited for delivery, improving the security of the apartment building 100.

[0081] [Variations in the method of entering slip numbers] In the above embodiment, the slip number is manually input. However, the method of inputting the slip number to the lobby intercom 20 is not limited to this. For example, the delivery person may communicatively connect a mobile terminal carried by the delivery person to the wireless communication unit 26 of the lobby intercom 20 and input the slip number to the lobby intercom 20 via the mobile terminal by wireless communication.

[0082] Furthermore, in cases where a two-dimensional barcode indicating a slip number is attached to a slip attached to a package, the imaging unit 25 may capture an image of the two-dimensional barcode, and the slip number may be input to the lobby intercom 20. In this case, the information processing unit 23 of the lobby intercom 20 has a two-dimensional barcode recognition function (a function of converting the two-dimensional barcode into a slip number).

[0083] Furthermore, the imaging unit 25 may capture an image of the slip number itself (a string of numbers) written on the slip attached to the package, so that the slip number can be input to the lobby intercom 20. In this case, the information processing unit 23 of the lobby intercom 20 has a character recognition function.

[0084] [Modification of identification information] In the above embodiment, the slip number is used as the identification information used for authentication, but information other than the slip number may be used as the identification information. For example, facial image information of the delivery person may be used as the identification information. In other words, the slip number in the above embodiment may be replaced with facial image information.

[0085] For example, when a delivery person of a delivery company arrives at the entrance (common area) of the apartment building 100, the delivery person makes a predetermined input to the lobby intercom 20 to cause the imaging unit 25 to capture his / her facial image. First facial image information indicating the captured facial image is stored in the storage unit 24. Then, an authentication request including the first facial image information is transmitted to the server system 80. In the second server 82 (a server used by the delivery company) of the server system 80, facial image information of delivery persons belonging to the delivery company is registered in advance, and the authentication unit 84b can check whether the first facial image information indicates the facial image of the delivery person. In other words, the authentication unit 84b can perform authentication based on the first facial image information.

[0086] Thereafter, response information including the second facial image information is transmitted to the lobby intercom 20. When the control unit 23b determines that the facial image indicated by the first facial image information stored in the storage unit 24 and the facial image indicated by the second facial image information included in the received response information indicate the same person, the control unit 23b unlocks (or opens) the auto-lock door 70.

[0087] As described above, facial image information of the delivery person may be used as the identification information instead of the slip number.

[0088] The identification information may be information related to a service related to the apartment complex 100. The identification information may be information specified at the service level provided to the exclusive unit, such as a service number (such as a slip number), or may be information specified at the service provider level, such as an ID given to a service provider. Examples of services related to the apartment complex 100 include a home care service, a housekeeping service, and the like, in addition to a delivery service.

[0089] [Variations of specific information] In operation example 2 of the above embodiment, in the delivery schedule information, the slip number (an example of identification information) is associated with the room number of the private area (an example of a facility included in an apartment building), and the response information includes the room number as specific information for identifying the private area.

[0090] Here, the slip number may be associated with the intercom master unit 50 provided in the exclusive section in the server system 80. For example, the slip number may be associated with the ID of the intercom master unit 50 in the server system 80, and the specific information may be information including the ID of the intercom master unit 50. In other words, the specific information may be information for identifying the information terminal provided in the exclusive section.

[0091] [Effects, etc.] As described above, the server system 80 includes an acquisition unit 84a that acquires a request for unlocking or opening the auto-locking door 70, including identification information related to a service related to the collective facility, from the lobby intercom 20 provided outside the auto-locking door 70 provided in the common area of ​​the collective housing 100, an authentication unit 84b that performs authentication based on the identification information (first identification information) included in the acquired request, and an output unit 84c that outputs information including the identification information (second identification information) to the lobby intercom 20 or a device located between the server system 80 and the lobby intercom 20 on the communication network based on the result of the authentication. The collective housing 100 is an example of a collective facility, and the lobby intercom 20 is an example of a terminal. The auto-locking door 70 is an example of a door provided in the common area. The request is an authentication request in the above embodiment, the information is response information in the above embodiment, and the identification information related to a service related to the collective facility is a slip number in the above embodiment.

[0092] In such a server system 80, the lobby intercom 20 can unlock or open the auto-locking door 70 on the condition that the identification information input by a visitor to the lobby intercom 20 matches the identification information acquired from the server system 80. In other words, the visitor can unlock or open the auto-locking door 70 by inputting the identification information to the lobby intercom 20. In other words, the server system 80 can assist the visitor in unlocking or opening the auto-locking door 70.

[0093] Furthermore, for example, the information includes information regarding whether authentication has been established or not. The information regarding whether authentication has been established or not is authentication success / failure information in the above embodiment.

[0094] Such a server system 80 can notify the lobby intercom 20 of the success or failure of the authentication.

[0095] Furthermore, for example, when there are a plurality of lobby intercoms 20 and the above devices, the output unit 84c outputs the above information to at least one of all of the lobby intercoms 20 and all of the devices as the output destination.

[0096] In the control system 10, the lobby intercom 20 makes the final decision as to whether to unlock or open the auto-locking door 70, so even if the above information is output to all lobby intercoms 20 in this manner, the auto-locking door 70 will be unlocked or opened appropriately.

[0097] Also, for example, the device includes at least one of a control device 30 and a gateway device 40. The control device 30 is a device that controls communication between the lobby intercom 20 and an intercom master unit 50 provided in a private area included in the apartment building 100. The gateway device 40 is a device that relays communication between the control device 30 and a server system 80. The private area is an example of a facility, and the intercom master unit 50 is an example of an information terminal.

[0098] Such a server system 80 can output the above information to at least one of the control device 30 and the gateway device 40.

[0099] Furthermore, for example, the identification information is information associated with a private area included in the apartment building 100, or with an intercom master unit 50 provided in the private area. The above information includes information for identifying the private area or the intercom master unit 50.

[0100] In this way, if the information output by the server system 80 includes information for identifying the private area or the intercom master unit 50, it becomes possible to control equipment in conjunction with the unlocking or opening of the auto-locking door 70, such as controlling an elevator by the control device 30.

[0101] The lobby intercom 20 is a terminal provided outside an auto-locking door 70 provided in a common area of ​​the apartment building 100. The lobby intercom 20 includes an identification information acquisition unit 23a that acquires first identification information related to a service related to the apartment building 100, a memory unit 24 that stores the first identification information acquired by the identification information acquisition unit 23a, a communication unit 22 that transmits a request to unlock or open the door, including the first identification information, and a control unit 23b that unlocks or opens the auto-locking door 70 when the first identification information stored in the memory unit 24 matches second identification information included in information received by the communication unit 22 as a response to the request.

[0102] Such a lobby intercom 20 can assist visitors in unlocking or opening the auto-locking door 70 .

[0103] The control device 30 is a control device that controls communication between the lobby intercom 20 provided outside the autolock door 70 provided in the common area of ​​the apartment building and the intercom master unit 50 provided in the private area included in the apartment building 100. The control device 30 includes a first communication unit 31 that communicates with the lobby intercom 20 and a second communication unit 32 that communicates with the server system 80. When the first communication unit 31 receives a request to unlock or open the autolock door 70 including identification information related to a service related to the apartment building 100, the second communication unit 32 transmits the request to the server system 80. When the second communication unit 32 receives information including the identification information, the first communication unit 31 transmits the information to the lobby intercom 20.

[0104] Such a control device 30 can assist visitors in unlocking or opening the auto-locking door 70 .

[0105] Also, for example, when the first communication unit 31 is communicatively connected to multiple lobby intercoms 20, when the second communication unit 32 receives information, the first communication unit 31 transmits the information to all lobby intercoms 20 that are communicatively connected to the first communication unit 31.

[0106] In the control system 10, the lobby intercom 20 makes the final decision as to whether to unlock or open the auto-locking door 70, so even if the above information is sent to all lobby intercoms 20 in this manner, the auto-locking door 70 will be unlocked or opened appropriately.

[0107] The gateway device 40 is a gateway device that relays communication between the control device 30, which controls communication between a terminal provided outside a door provided in a common area of ​​the apartment house 100 and an intercom master unit 50 provided in a private area included in the apartment house 100, and a server system 80. The gateway device 40 includes a first communication unit 41 that communicates with the control device 30 and a second communication unit 42 that communicates with the server system 80. When the first communication unit 41 receives a request to unlock or open the autolock door 70 including identification information related to a service related to the apartment house 100, the second communication unit 42 transmits the request to the server system 80. When the second communication unit 42 receives information including the identification information, the first communication unit 41 transmits the information to the control device 30.

[0108] Such a gateway device 40 can assist visitors to unlock or open the auto-locking door 70 .

[0109] Also, for example, the second communication unit 42 includes gateway identification information for identifying the gateway device 40 in the request and transmits the request to the server system 80. The gateway identification information is a gateway ID in the above embodiment.

[0110] This makes it possible, in cases where the server system 80 targets multiple collective facilities including the apartment building 100 (in other words, multiple gateway devices including the gateway device 40), to distinguish the apartment building 100 (gateway device 40) from other collective facilities (gateway devices).

[0111] Also, for example, when the first communication unit 41 is communicatively connected to multiple control devices 30, when the second communication unit 42 receives information, the first communication unit 41 transmits the information to all control devices 30 that are communicatively connected to the first communication unit 41.

[0112] In the control system 10, the lobby intercom 20 makes the final decision as to whether to unlock or open the auto-locking door 70, so even if the above information is sent to all lobby intercoms 20 in this manner, the auto-locking door 70 will be unlocked or opened appropriately.

[0113] The control system 10 also includes a lobby intercom 20 provided outside an auto-lock door 70 provided in a common area of ​​the apartment building 100, a control device 30 that controls communication between the lobby intercom 20 and an intercom master unit 50 provided in a private area included in the apartment building 100, a server system 80, and a gateway device 40 that relays communication between the control device 30 and the server system 80. The lobby intercom 20 acquires first identification information related to a service related to the apartment building 100, stores the first identification information, and transmits a request to unlock or open the auto-lock door 70, including the first identification information, to the control device 30. When the control device 30 receives the request, it transmits the request to the gateway device 40. When the gateway device 40 receives the request, it transmits the request to the server system 80. The server system 80 acquires the request, performs authentication based on the first identification information included in the acquired request, and outputs information including the second identification information to the gateway device 40 based on the result of the authentication. When the gateway device 40 receives the information, it transmits the information to the control device 30. When the control device 30 receives the information, it transmits the information to the lobby intercom 20. The lobby intercom 20 unlocks or opens the auto-lock door 70 when the first identification information stored in the lobby intercom 20 matches the second identification information included in the received information.

[0114] Such a control system 10 can assist visitors in unlocking or opening the auto-locking door 70 .

[0115] In addition, the control method executed by the server system 80 includes an acquisition step S18 of acquiring a request to unlock or open the auto-locking door 70, including identification information regarding services related to the apartment building 100, from the lobby intercom 20 installed outside the auto-locking door 70 installed in the common area of ​​the apartment building 100, an authentication step S19 of performing authentication based on the identification information included in the acquired request, and an output step S20 of outputting information including the identification information to the lobby intercom 20 or to a device located between the server system 80 and the lobby intercom 20 on the communication network based on the result of the authentication.

[0116] Such a control method can assist visitors in unlocking or opening the auto-locking door 70 .

[0117] (Other embodiments) Although the embodiment has been described above, the present invention is not limited to the above embodiment.

[0118] For example, in the above embodiment, the control system is applied to an apartment house, but the control system may be applied to a collective facility other than an apartment house. For example, the control system may be applied to a collective facility including a plurality of facilities (a plurality of companies, departments, divisions, etc.), such as an office, a factory, a research facility, a medical facility, an accommodation facility, etc., and having a shared entrance.

[0119] For example, in the above embodiment, the control system is realized by a plurality of devices, but it may be realized as a single device. For example, the control system may be realized as a single device corresponding to any one of the lobby intercom, the control device, the gateway device, the first server, and the second server. When the control system is realized by a plurality of devices, the components (particularly functional components) of the control system may be allocated in any manner to the plurality of devices.

[0120] For example, the method of communication between the devices in the above-described embodiment is not particularly limited. In addition, a relay device (such as a broadband router) (not shown) may be involved in the communication between the devices.

[0121] In the above embodiment, the processes executed by a specific processing unit may be executed by another processing unit. The order of multiple processes may be changed, or multiple processes may be executed in parallel.

[0122] In the above embodiment, each component may be realized by executing a software program suitable for each component. Each component may be realized by a program execution unit such as a CPU or a processor reading and executing a software program recorded on a recording medium such as a hard disk or a semiconductor memory.

[0123] Furthermore, each component may be realized by hardware. For example, each component may be a circuit (or an integrated circuit). These circuits may form a single circuit as a whole, or each may be a separate circuit. Furthermore, each of these circuits may be a general-purpose circuit, or a dedicated circuit.

[0124] Furthermore, the general or specific aspects of the present invention may be realized as a system, an apparatus, a method, an integrated circuit, a computer program, or a computer-readable recording medium such as a CD-ROM, or may be realized as any combination of a system, an apparatus, a method, an integrated circuit, a computer program, and a recording medium.

[0125] For example, the present invention may be realized as a method corresponding to the information processing executed by the lobby intercom, the control device, the gateway device, or the server system of the above-mentioned embodiments, or as a program for causing a computer to execute these methods. Furthermore, the present invention may be realized as a computer-readable non-transitory recording medium on which such a program is recorded.

[0126] In addition, the present invention also includes forms obtained by applying various modifications to each embodiment that a person skilled in the art may think of, or forms realized by arbitrarily combining the components and functions of each embodiment within the scope that does not deviate from the spirit of the present invention. [Explanation of symbols]

[0127] 10. Control System 20 Lobby intercom (terminal) 22 Communications Department 23a Identification information acquisition unit 23b Control section 24 Memory section 30 Control device 31 First Communications Department 32 2nd Communications Department 40 Gateway Device 41 First Communications Department 42 2nd Communications Department 50 Intercom base station (information terminal) 70 Auto-locking door 80 Server System 84a Acquisition Department 84b Authentication section 84c output section 100 Apartment buildings (communal facilities)

Claims

1. 1. A server system, comprising: an acquisition unit that acquires, from one of a plurality of terminals installed outside a door installed in a common area of ​​a collective facility, a request to unlock or open the door, the request including identification information related to a service related to the collective facility; an authentication unit that performs authentication based on the identification information included in the acquired request; and an output unit that outputs information including the identification information to the plurality of terminals or to a device located between the server system and the plurality of terminals on a communication network based on a result of the authentication. Server system.

2. The information includes information regarding success or failure of the authentication. The server system according to claim 1 .

3. The device includes at least one of a control device and a gateway device, the control device is a device that controls communications between the plurality of terminals and an information terminal provided in a facility included in the collective facility; The gateway device is a device that relays communication between the control device and the server system.

3. The server system according to claim 1 or 2.

4. the identification information is information associated with a facility included in the collective facility or an information terminal provided in the facility, The information includes information for identifying the facility or the information terminal. The server system according to any one of claims 1 to 3.

5. The method includes the steps of: providing a plurality of terminals on the outside of a door provided in a common area of ​​a collective facility; Each of the plurality of terminals an identification information acquisition unit that acquires first identification information related to a service related to the collective facility; a storage unit that stores the first identification information acquired by the identification information acquisition unit; A communication unit that transmits a request to unlock or open the door, the request including the first identification information; and a control unit that unlocks or opens the door when the first identification information stored in the storage unit matches second identification information included in information received by the communication unit as a response to the request. Terminal system.

6. A control device that controls communication between a plurality of terminals installed outside a door installed in a common area of ​​a collective facility and an information terminal installed in a facility included in the collective facility, A first communication unit that communicates with the plurality of terminals; a second communication unit that communicates with the server system; the second communication unit, when the first communication unit receives a request to unlock or open the door, the request including identification information related to a service related to the collective facility, transmits the request to the server system; When the second communication unit receives information including the identification information, the first communication unit transmits the information to the terminal. Control device.

7. A control device that controls communication between a plurality of terminals provided outside a door provided in a common area of ​​a collective facility and an information terminal provided in a facility included in the collective facility, and a gateway device that relays communication between the control device and a server system, A first communication unit that communicates with the control device; a second communication unit that communicates with the server system; the second communication unit, when the first communication unit receives a request to unlock or open the door, the request including identification information related to a service related to the collective facility, transmits the request to the server system; The first communication unit transmits information including the identification information to the control device when the second communication unit receives the information including the identification information. Gateway device.

8. The second communication unit transmits the request to the server system including gateway identification information for identifying the gateway device. The gateway device according to claim 7.

9. When the first communication unit is communicatively connected to a plurality of control devices, when the second communication unit receives the information, the first communication unit transmits the information to all of the control devices communicatively connected to the first communication unit. The gateway device according to claim 7 or 8.

10. A plurality of terminals are provided on the outside of a door provided in a common area of ​​the collective facility; a control device that controls communications between the plurality of terminals and an information terminal installed in a facility included in the collective facility; A server system; a gateway device that relays communication between the control device and the server system, One of the plurality of terminals is Obtaining a first identification information related to a service associated with the collective facility; storing the first identification information; Sending a request to the control device to unlock or open the door, the request including the first identification information; When the control device receives the request, the control device transmits the request to the gateway device; When the gateway device receives the request, the gateway device transmits the request to the server system; The server system includes: Obtaining the request; performing authentication based on the first identification information included in the acquired request; outputting information including second identification information to the gateway device based on a result of the authentication; When the gateway device receives the information, the gateway device transmits the information to the control device; When the control device receives the information, the control device transmits the information to the plurality of terminals; Each of the plurality of terminals unlocks or opens the door when the first identification information stored in the terminal matches the second identification information included in the received information. Control system.

11. A control method executed by a server system, comprising: An acquisition step of acquiring a request for unlocking or opening a door provided in a common area of ​​a collective facility from one of a plurality of terminals provided outside the door, the request including identification information related to a service related to the collective facility; an authentication step of performing authentication based on the identification information included in the acquired request; and an output step of outputting information including the identification information to the plurality of terminals or to a device located between the server system and the plurality of terminals on a communication network based on a result of the authentication. Control methods.

12. A program for causing a computer to execute the control method according to claim 11.

Images