Notification management device, notification management method, and program

Abstract

To provide a notification management device, a notification management method, and a program that can reduce workloads with respect to persons in charge at administrative agencies when notifying residents of various notifications for improving efficiency of notification work at administrative agencies.SOLUTION: A notification management device comprises: a registered user information acquisition unit for acquiring registered user information indicating information of residents who have registered as a user to electronically receive notifications from administrative agencies; an all-recipient information acquisition unit for acquiring all-recipient information indicating information of all residents who are recipients of the notifications; a notification method sorting unit for collating the acquired registered user information with the acquired all-recipient information, and sorting the recipients into those who desire a notification method by distribution of electronic data and those who desire a notification method by mail of printed matters; and a notification creation unit for creating, for each recipient, a notification according to the notification method desired by each recipient based on the sorting results.SELECTED DRAWING: Figure 8

Description

[Technical field]

[0001] The present invention relates to a notification management device, a notification management method, and a program. [Background technology]

[0002] Traditionally, local governments and other government agencies have mailed various notices to residents. When mailing a notice, the local government staff prints it out, seals it, and then sends it out. The work of mailing various notices places a heavy burden on the staff. For this reason, local governments have expressed a desire to switch from mailing to sending electronic data. On the other hand, when providing information to residents, a system has been proposed in which information is sent by email (for example, see Patent Document 1 below).

[0003] However, while some residents can enjoy the convenience of receiving notifications electronically using e-mail, others cannot. In other words, some residents may not necessarily have a terminal capable of receiving e-mail, or may not be familiar with the operation of receiving and displaying e-mail on a terminal. As such, since some residents have difficulty receiving notifications electronically, it is difficult to uniformly switch from sending notifications by mail to sending them electronically. On the other hand, if notifications remain sent by mail, the burden on the local government will not be reduced, and residents who want to receive them electronically will not be able to enjoy the benefits. Therefore, in recent years, with the promotion of DX (Digital Transformation), some local governments are sending notifications electronically to residents who request them (hereinafter referred to as "digital notifications"), and printing and mailing notifications in the traditional way to residents who do not request them (hereinafter referred to as "mailed notifications"). [Prior art documents] [Patent documents]

[0004] [Patent Document 1] JP 2005-284591 A Summary of the Invention [Problem to be solved by the invention]

[0005] However, in order to realize the notification method according to the residents' preference, the local government had to use both a digital notification workflow for digital notifications and a mail notification workflow for mail notifications. Therefore, the local government staff had to use different workflows according to the residents' preference and prepare notifications according to the notification method for each resident. As a result, the digitalization of various notifications in the local government improved the convenience for residents, but the workload for the local government staff increased.

[0006] In view of the above-mentioned problems, an object of the present invention is to provide a notification management device, a notification management method, and a program that can reduce the workload of administrative agency staff when notifying residents of various notifications and improve the efficiency of notification work at administrative agencies. [Means for solving the problem]

[0007] In order to solve the above-mentioned problems, a notification management device according to one embodiment of the present invention is a notification management device comprising: a registered user information acquisition unit that acquires registered user information indicating information of residents who have registered to electronically receive notifications from government agencies; a all-sender information acquisition unit that acquires all-sender information indicating information of all residents to whom the notifications are to be sent; a notification method sorting unit that compares the acquired registered user information with the acquired all-sender information and sorts the recipients into those who wish to be notified by delivery of electronic data and those who wish to be notified by mail of printed matter; and a notification creation unit that creates a notification for each recipient according to the notification method desired by each recipient based on the sorting results.

[0008] A notification management method according to one embodiment of the present invention is a notification management method executed by a computer, including a user registration information acquisition process for acquiring user registration information indicating information of residents who have registered to electronically receive notifications from administrative agencies; a all-sender information acquisition process for acquiring all-sender information indicating information of all residents to whom the notifications are to be sent; a notification method sorting process for comparing the acquired user registration information with the acquired all-sender information and sorting into recipients who wish to be notified by delivery of electronic data and recipients who wish to be notified by mail of printed matter; and a notification creation process for creating, for each recipient, a notification in accordance with the notification method desired by each recipient based on the sorting results.

[0009] A program according to one embodiment of the present invention is a program for causing a computer to function as: a registered user information acquisition means for acquiring registered user information indicating information of residents who have registered to receive notifications from government agencies electronically; a all-sender information acquisition means for acquiring all-sender information indicating information of all residents to whom the notifications are to be sent; a notification method sorting means for comparing the acquired registered user information with the acquired all-sender information and distinguishing between recipients who wish to be notified by delivery of electronic data and recipients who wish to be notified by mail of printed matter; and a notification creation means for creating a notification for each recipient according to the notification method desired by each recipient based on the sorting results. Effect of the Invention

[0010] According to the present invention, when notifying residents of various notifications, the workload of administrative agency personnel can be reduced, and the efficiency of notification operations at administrative agencies can be improved. [Brief description of the drawings]

[0011] [Figure 1] 1 is a block diagram showing an example of a configuration of a notification management system according to an embodiment of the present invention. [Diagram 2] 2 is a block diagram showing an example of a functional configuration of a user management server according to the present embodiment. FIG. [Diagram 3] 4 is a diagram showing an example of a data configuration of registered user information according to the embodiment; FIG. [Figure 4] 2 is a block diagram showing an example of a functional configuration of a notification server according to the present embodiment. FIG. [Diagram 5] 4 is a diagram showing an example of the data configuration of notification item information according to the present embodiment. FIG. [Figure 6] 2 is a block diagram showing an example of a functional configuration of a data center server according to the present embodiment. FIG. [Figure 7] FIG. 11 is a diagram showing an example of a data configuration of all sender information according to the embodiment. [Figure 8] 4 is a block diagram showing an example of a functional configuration of a management terminal according to the present embodiment. FIG. [Figure 9] 5 is a diagram showing an example of a data configuration of item correspondence information according to the embodiment. FIG. [Figure 10] 2 is a block diagram showing an example of a functional configuration of a notification management server according to the present embodiment. FIG. [Figure 11] 2 is a block diagram showing an example of a functional configuration of a print management server according to the embodiment; FIG. [Figure 12] FIG. 2 is a block diagram showing an example of a functional configuration of a print server according to the embodiment. [Figure 13] A diagram showing an example of the overall operational flow in the notification management system according to the present embodiment. [Figure 14] FIG. 11 is a sequence diagram showing an example of the flow of a notification method sorting process according to the embodiment. [Figure 15] 11 is a sequence diagram showing an example of the flow of a notification creation process when the notification method according to the embodiment is digital notification. FIG. [Figure 16] 11 is a sequence diagram showing an example of the flow of a notification creation process in the case where the notification method according to the embodiment is a mailing notification. FIG. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0012] Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

[0013] <1. Configuration of the notification management system> The configuration of the notification management system according to this embodiment will be described with reference to Fig. 1. Fig. 1 is a block diagram showing an example of the configuration of the notification management system according to this embodiment.

[0014] The notification management system 1 shown in Fig. 1 is a system for managing various notifications sent from administrative agencies to residents. Administrative agencies include, for example, central government ministries and agencies and local governments (also called "local governments" or "local public organizations"). Methods by which government agencies notify residents of various notifications (hereinafter also referred to as "notification methods") include a method of notification by electronic data distribution (hereinafter also referred to as "digital notification") and a method of notification by mailing printed matter (hereinafter also referred to as "mail notification"). In the notification management system 1 according to this embodiment, residents who wish to be notified by digital notification can receive notifications by digital notification by registering in advance to receive notifications from government agencies electronically. On the other hand, residents who have not registered are considered to wish to be notified by mail. In the following, this embodiment will be described using as an example an example in which a local government employee (person in charge) performs notification tasks so that residents of the local government can receive various notifications from the local government by their preferred notification method, either digital notification or postal notification.

[0015] As shown in Figure 1, the notification management system 1 includes a user registration terminal 2, an IC (Integrated Circuit card) card 3, a card reader 4, a user management server 5, a notification server 6, a user terminal 7, a viewing server 8, a data center server 9, a management terminal 10, a notification management server 11, a printing management server 12, a printed matter server 13, and a printing company terminal 14.

[0016] (1) User registration terminal 2 The user registration terminal 2 is a terminal used for user registration by residents (users) belonging to a local government, which is an administrative agency. Here, residents belonging to a local government are residents who belong to an area governed by the local government, for example, residents who live in an area governed by the local government. Although there is one user registration terminal 2 in FIG. 1, there are also cases where two or more terminals are used. When there are multiple user registration terminals 2, each is used by a different resident. The user registration terminal 2 is, for example, a PC (Personal Computer), a tablet terminal, a smartphone, etc. The user registration terminal 2 is installed in a local government office, and is communicably connected to a user management server 5 via a network.

[0017] (2) IC Card 3 The IC card 3 is issued to and owned by each resident. The IC card 3 is a personal card in which information specific to the resident is stored. For example, the IC card 3 may be issued by a local government, and for example, a My Number card may be used. The IC card 3 can be communicatively connected to the card reader 4 in a contact or non-contact manner. The IC card 3 stores basic information about the resident and a My Number card signature password. The basic information is information about an individual resident, and includes, for example, name, address, date of birth, and gender. The password is used for authentication when using the basic information stored in the IC card 3.

[0018] (3) Card Reader 4 The card reader 4 communicates with the IC card 3 and reads data from the IC card 3. The card reader 4 may also have a function of writing data to the IC card 3. The card reader 4 can communicate with the IC card 3 by contact or non-contact. The card reader 4 is installed in the municipal office together with the user registration terminal 2, and is connected to the user registration terminal 2 by wired or wireless connection so as to be able to communicate with each other. When a resident registers for use, the card reader 4 reads out basic information from the IC card 3. When a resident registers for use, he or she brings the IC card 3 on which his or her basic information is stored to the government office and registers by having the card reader 4 read the IC card 3. Here, if the user terminal 7 described below is equipped with the functionality of the card reader 4 or is connected to a card reader having the same functionality as the card reader 4, the resident can also register for use using his or her own user terminal 7 without going to the government office. In other words, even if a resident does not have a card reader, he or she can register for use by going to the government office. After registering for use, the resident can use his / her own user terminal 7 to receive and view notifications in electronic data format.

[0019] (4) User management server 5 The user management server 5 is connected to the user registration terminal 2, the notification server 6, the browsing server 8, and the data center server 9 so as to be able to communicate with each other. The user management server 5 functions as a server that stores information about residents and employees who use the notification management system 1. For example, the user management server 5 stores information about residents who have registered using the user registration terminal 2 and information about local government employees who use the management terminal 10.

[0020] (5) Notification Server 6 The notification server 6 is communicatively connected to the user management server 5, the viewing server 8, and the data center server 9. The notification server 6 stores electronic data of the notification used for digital notification (e.g., PDF (Portable Document Format) data), and transmits the PDF data to the viewing server 8 in response to a viewing request from the viewing server 8.

[0021] (6) User terminal 7 The user terminal 7 is a terminal that a resident uses to view electronic data of a notification. The user terminal 7 is, for example, a PC, a tablet terminal, a smartphone, etc. The user terminal 7 is connected to the viewing server 8 via a network so as to be able to communicate with the viewing server 8.

[0022] (7) Viewing Server 8 When the viewing server 8 receives a request to view the electronic data of the notification from the user terminal 7, a login authentication process is performed in the user management server 5, and if the login is permitted, the viewing server 8 makes the electronic data of the notification available for viewing on the user terminal 7.

[0023] (8) Data Center Server 9 The data center server 9 is communicatively connected to the user management server 5, the notification server 6, the notification management server 11, the print management server 12, and the printed matter server 13. When the data center server 9 is connected to the user management server 5, the notification server 6, the notification management server 11, the print management server 12, and the printed matter server 13, it is connected via a local government wide area network (LGWAN). The LGWAN is a network exclusively for government agencies, and is a closed network separated from the Internet.

[0024] The data center server 9 is a server included in the core system of the local government, and functions as a server that stores all sender information. The all sender information is information indicating all residents who are the recipients of notifications, and includes resident information and notification information. The resident information includes information indicating the recipient of the printed matter. The notification information includes notification content corresponding to each recipient that is notified to the recipient by the notification. Resident information is information about residents who belong to at least one local government. Resident information includes basic information. As described above, basic information is information about individual residents, and includes name, address (delivery destination), date of birth, and gender. The notification information is information indicating the notification contents notified to residents by various notifications. The notification information is information indicating the notification contents according to each notification recipient according to the contents of the procedure corresponding to the notification.

[0025] Incidentally, all sender information (resident information, notification information) stored in data center server 9 may be stored for one local government, or may be stored for multiple local governments, one for each local government. This all sender information can be referenced via notification management server 11 by a management terminal 10 belonging to the relevant local government. Incidentally, a management terminal 10 cannot reference all sender information for a local government other than the one to which the terminal itself belongs.

[0026] (9) Management terminal 10 The management terminal 10 is a terminal used by employees of the local government and is an example of a notification management device. The management terminal 10 has various functions for notifying residents of notifications from the local government. For example, the management terminal 10 has a function for creating notifications to be sent to residents, a function for digitally notifying registered residents of notifications, and a function for mailing notifications to unregistered residents. For this reason, the management terminal 10 is used by employees of the local government who are involved in the notification work of notifying residents of notifications (those in charge of notification work). A notification is a document that describes the contents of a notification. Notifications come in two forms: printed matter in which the notification contents are printed on a print medium (hereinafter also referred to as "printed notification"), and electronic data that includes the notification contents (hereinafter also referred to as "electronic notification").

[0027] The management terminal 10 is also a terminal used by an administrator (e.g., a superior) who manages the local government employee in charge of notification work. The employee and the administrator may each have a different management terminal 10. When the administrator's management terminal 10 receives an approval request for sending a notification (digital notification and postal notification) from the employee's management terminal 10, it is capable of inputting approval instructions in response to the operational instructions input by the administrator. The management terminal 10 is, for example, a PC, a tablet terminal, a smartphone, etc. There may be a plurality of management terminals 10. The management terminal 10 is connected to a notification management server 11 and a print management server 12 via a network so as to be able to communicate with each other.

[0028] (10) Notification Management Server 11 The notification management server 11 functions as a server having a function of managing notifications of notifications to residents. For example, the notification management server 11 performs approval processing for digitally notifying notifications of notifications, and processing for delivering notifications to residents when approved. The notification management server 11 is connected to the data center server 9 and the management terminal 10 so as to be able to communicate with each other.

[0029] (11) Print management server 12 The print management server 12 functions as a server having a function of managing the printing of notifications to residents. For example, the print management server 12 performs approval processing for mailing notifications to residents, and processing for mailing notifications to residents when approved. The print management server 12 is connected to the data center server 9 and the management terminal 10 so as to be able to communicate with each other.

[0030] (12) Print Server 13 The printed matter server 13 is communicably connected to the data center server 9 and the printer terminal 14. The printed matter server 13 stores electronic data (e.g., PDF data) of the notification used for mailing notification, and transmits the PDF data to the printer terminal 14 in response to a print request from the printer terminal 14.

[0031] (13) Printer terminal 14 The printer terminal 14 is a terminal used by the printer to print the notification content on a print medium. The printer terminal 14 is, for example, a PC, a tablet terminal, a smartphone, etc. The printer terminal 14 is connected to the print server 13 via a network so as to be able to communicate with the print server 13.

[0032] <2. Functional configuration of the user management server> The configuration of the notification management system 1 according to this embodiment has been described above. Next, the functional configuration of the user management server 5 according to this embodiment will be described with reference to Fig. 2 and Fig. 3. Fig. 2 is a block diagram showing an example of the functional configuration of the user management server 5 according to this embodiment. As shown in FIG. 2, the user management server 5 includes a communication unit 510, a storage unit 520, and a control unit 530.

[0033] (1) Communications Unit 510 The communication unit 510 has a function of transmitting and receiving various information. The communication unit 510 communicates with the user registration terminal 2, the notification server 6, the browsing server 8, and the data center server 9.

[0034] (2) Storage section 520 The storage unit 520 has a function of storing various information. The storage unit 520 is configured by a storage medium provided as hardware in the user management server 5, such as a hard disk drive (HDD), a solid state drive (SSD), a flash memory, an electrically erasable programmable read only memory (EEPROM), a random access read / write memory (RAM), a read only memory (ROM), or any combination of these storage media. As shown in FIG. 2, the storage unit 520 includes a registrant user information storage unit 521 and a staff information storage unit 522.

[0035] (2-1) User registration information storage unit 521 The user registration information storage unit 521 has a function of storing user registration information. The user registration information indicates information on residents who have registered to electronically receive notifications from local governments.

[0036] Here, the data configuration of the registrant user information according to this embodiment will be described with reference to Fig. 3. Fig. 3 is a diagram showing an example of the data configuration of the registrant user information according to this embodiment.

[0037] As shown in FIG. 3, the registered user information includes basic information, an email address, a telephone number, a login ID, a password, a user ID, and the like. This basic information is information that corresponds to the resident information stored in the data center server 9 (the same information as the resident information). The email address represents an email address that can be received by the user terminal 7 used by the resident. The telephone number is a telephone number assigned to a device owned by the resident (smartphone, tablet terminal, mobile phone, telephone, etc.). The login ID is identification information for logging in to a service site that receives notifications electronically, and is assigned to each resident (user). The password is a password for logging in to the service site. The user ID is identification information for identifying a user on the service site, and is assigned to each user.

[0038] (2-2) Staff information storage unit 522 The staff information storage unit 522 has a function of storing staff information. Staff information includes, for example, name, department, email address, role, etc. The name is the name of the staff member. The department indicates the department to which the staff member belongs in the local government. The email address indicates the email address assigned to the staff member by the local government when performing work in the local government. The role indicates the position or role in the local government. For example, roles include "person in charge" and "manager."

[0039] (3) Control unit 530 The control unit 530 has a function of controlling the overall operation of the user management server 5. The control unit 530 is realized, for example, by causing a CPU (Central Processing Unit) provided as hardware in the user management server 5 to execute a program. As shown in FIG. 2, the control unit 530 includes an acquisition unit 531, a reading processing unit 532, a local government group management unit 533, a status management unit 534, an authentication processing unit 535, and an encryption processing unit 536.

[0040] (3-1) Acquisition part 531 The acquisition unit 531 has a function of acquiring various information. For example, the acquisition unit 531 acquires user registration information transmitted from the user registration terminal 2 and received by the communication unit 510, and stores the information in the user registration information storage unit 521 of the storage unit 520. The acquisition unit 531 may also acquire a My Number card signature password input by the user.

[0041] (3-2) Reading processing unit 532 The reading processing unit 532 performs processing for reading information stored in the IC card 3 from the IC card 3. For example, when a request for registration of user registration information is received from the user registration terminal 2, the reading processing unit 532 requests the user registration terminal 2 to read the user registration information from the IC card 3 using the card reader 4.

[0042] (3-3) Municipal Group Management Department 533 The local government group management unit 533 identifies the relationship between the local government and the resident. For example, data on residents of a plurality of local governments can be stored in the user registration information storage unit 521. Therefore, when the local government group management unit 533 reads out information on residents from the user registration information storage unit 521, the local government group management unit 533 identifies the local government to be read out before reading out the information.

[0043] (3-4) Status Management Unit 534 When an electronic notification is viewed by the user terminal 7, the status management unit 534 updates the viewing status corresponding to the resident's user identification information and the electronic notification identification information of the viewed electronic notification for the viewing information stored in the notification server 6 to a status indicating that the electronic notification has been viewed.

[0044] (3-5) Authentication processing unit 535 The authentication processing unit 535 performs various authentication processes. The authentication process here refers to a process in which, when a resident causes the card reader 4 to read the IC card 3, in order to determine whether the IC card 3 is valid, an inquiry is made by transmitting predetermined information (e.g., basic information) stored in the IC card 3 and a public personal authentication (signature) password to a public personal authentication organization server, and a judgment is made based on the inquiry result obtained from the public personal authentication organization server. Here, the public personal authentication authority server is a server operated by an institution that issues personal cards used as IC cards 3 and manages information stored in the IC cards 3. The public personal authentication authority server is a server operated, for example, by J-LIS (Japan Agency for Local Authority Information Systems). If the inquiry result obtained from the public personal authentication institution server indicates that the identity has been verified, it indicates that the IC card 3 has been issued correctly, and that it has been verified that the resident attempting to use the IC card 3 is the owner of the IC card 3. If the IC card 3 is a My Number card, the public personal authentication (signature) password is the My Number card signature password. When using the IC card 3, the user is asked to enter this My Number card signature password, which is then verified by the public personal authentication institution server, thereby making it possible to verify whether the user of the IC card 3 is the actual owner of the IC card 3.

[0045] (3-6) Encryption processing unit 536 The encryption processing unit 536 encrypts and stores information to be stored in the user management server 5, and also performs decryption processing.

[0046] <3. Functional configuration of the notification server> The functional configuration of the user management server 5 according to this embodiment has been described above. Next, the functional configuration of the notification server 6 according to this embodiment will be described with reference to Fig. 4 and Fig. 5. Fig. 4 is a block diagram showing an example of the functional configuration of the notification server 6 according to this embodiment. As shown in FIG. 4, the notification server 6 includes a communication unit 610, a storage unit 620, and a control unit 630.

[0047] (1) Communications Department 610 The communication unit 610 has a function of transmitting and receiving various information. The communication unit 610 communicates with the user management server 5, the browsing server 8, and the data center server 9.

[0048] (2) Storage section 620 The storage unit 620 has a function of storing various information. The storage unit 620 is configured by a storage medium provided in the notification server 6 as hardware, such as a HDD, SSD, flash memory, EEPROM, RAM, ROM, or any combination of these storage media. As shown in FIG. 4, the storage unit 620 includes a notification information storage unit 621 and a viewing information storage unit 622.

[0049] (2-1) Notification information storage unit 621 The notification information storage unit 621 has a function of storing notification information. The notification information is information related to the notification to be sent.

[0050] Here, the data structure of the notification information according to the present embodiment will be described with reference to Fig. 5. Fig. 5 is a diagram showing an example of the data structure of the notification information according to the present embodiment.

[0051] As shown in FIG. 5, the notification information includes a notification ID, an electronic notification, an operation log, a notification record, and the like. The notification ID is information that uniquely identifies an electronic notification. Electronic notifications are electronic data of notifications, and are in PDF format. There are two types of electronic notifications: those that are templates for creating electronic notifications for each resident, and those that are created based on the templates to create notification content for each resident. The operation log is log data that indicates the contents of operations performed on an electronic notification. For example, the operation log includes a history of changes to the name of an electronic notification, and an approval result indicating whether or not an approval request for an electronic notification has been made. The notification record indicates the relationship of which electronic notification each individual electronic notification was generated from when an electronic notification was edited based on one electronic notification to correspond to each resident. For example, if there is an electronic notification "Notification regarding XX benefits," and this electronic notification is used as a base to edit the content for 10 residents, resulting in 10 different electronic notifications, information that allows understanding of the relationship between the original electronic notification and each electronic notification obtained by editing is stored.

[0052] (2-2) Browsing information storage unit 622 The viewing information storage unit 622 has a function of storing viewing information, which includes user identification information, electronic notification identification information, and a viewing status indicating whether the electronic notification has been viewed.

[0053] (3) Control unit 630 The control unit 630 has a function of controlling the overall operation of the notification object server 6. The control unit 630 is realized, for example, by causing a CPU provided as hardware in the notification object server 6 to execute a program. As shown in FIG. 4, the control unit 630 includes an acquisition unit 631 and a distribution processing unit 632.

[0054] (3-1) Acquisition part 631 The acquisition unit 631 has a function of acquiring various information. For example, the acquisition unit 631 acquires an electronic notification created by the management terminal 10 described below. The electronic notification is transmitted from the management terminal 10 and received by the communication unit 610 via the notification management server 11 and the data center server 9. The acquisition unit 631 acquires the electronic notification received by the communication unit 610, and stores it in the notification information storage unit 621 of the storage unit 620.

[0055] (3-2) Distribution processing unit 632 The distribution processing unit 632 has a function of performing distribution processing of electronic notifications. For example, the distribution processing unit 632 distributes electronic notifications that have been approved for distribution among the electronic notifications stored in the notification information storage unit 621 to the viewing server 8, so that residents who wish to receive digital notifications can view them from their own user terminals 7.

[0056] <4. Functional configuration of data center servers> The functional configuration of the notification server 6 according to this embodiment has been described above. Next, the functional configuration of the data center server 9 according to this embodiment will be described with reference to Fig. 6 and Fig. 7. Fig. 6 is a block diagram showing an example of the functional configuration of the data center server 9 according to this embodiment. As shown in FIG. 6, the data center server 9 includes a communication unit 910, a storage unit 920, and a control unit 930.

[0057] (1) Communications Department 910 The communication unit 910 has a function of transmitting and receiving various information, and is connected to the user management server 5, the notification server 6, the notification management server 11, the print management server 12, and the print server 13 so as to be able to communicate with each other.

[0058] (2) Storage section 920 The storage unit 920 has a function of storing various information. The storage unit 920 is configured by a storage medium provided in the data center server 9 as hardware, such as an HDD, an SSD, a flash memory, an EEPROM, a RAM, a ROM, or any combination of these storage media. As shown in FIG. 6, the storage unit 920 includes a total sender information storage unit 921 .

[0059] (2-1) All sender information storage unit 921 The all sender information storage unit 921 has a function of storing all sender information. The all sender information includes information on all residents who are the recipients of various notifications.

[0060] Here, the data configuration of all sender information according to this embodiment will be described with reference to Fig. 7. Fig. 7 is a diagram showing an example of the data configuration of all sender information according to this embodiment.

[0061] As shown in FIG. 7, the total sender information includes resident information, notification information, and the like. This resident information is information corresponding to (the same as) the basic information stored in the user management server 5. The resident information includes at least information indicating the delivery destination of the printed matter. The notification information includes notification contents corresponding to each delivery recipient, which are notified to the delivery recipient by the notification.

[0062] (3) Control unit 930 The control unit 930 has a function of controlling the overall operation of the data center server 9. The control unit 930 is realized, for example, by causing a CPU provided as hardware in the data center server 9 to execute a program. As shown in FIG. 6, the control unit 930 includes an information linking unit 931 .

[0063] (3-1) Information Coordination Department 931 The information linking unit 931 has a function of linking various information with each server via the communication unit 910. For example, the information linking unit 931 transmits registered user information received from the user management server 5 to the notification management server 11. The information linking unit 931 also transmits all sender information stored in a all sender information storage unit 921 of the storage unit 920 to the notification management server 11. The information linking unit 931 also transmits electronic notifications received from the notification management server 11 to the notification server 6. The information linking unit 931 also transmits notification information, submission information, and delivery destination information received from the print management server 12 to the print server 13.

[0064] <5. Functional configuration of management terminal> The functional configuration of the data center server 9 according to this embodiment has been described above. Next, the functional configuration of the management terminal 10 according to this embodiment will be described with reference to Fig. 8 and Fig. 9. Fig. 8 is a block diagram showing an example of the functional configuration of the management terminal 10 according to this embodiment. As shown in FIG. 8, the management terminal 10 includes a communication unit 1010, an input unit 1020, a storage unit 1030, a control unit 1040, and an output unit 1050.

[0065] (1) Communications Department 1010 The communication unit 1010 has a function of transmitting and receiving various information. The communication unit 1010 is connected to the notification management server 11 and the print management server 12 so as to be able to communicate with each other.

[0066] (2) Input unit 1020 The input unit 1020 has a function of receiving input from staff of the local government. The input unit 1020 is, for example, configured with an input device provided as hardware in the management terminal 10, such as a button, a touch panel, a microphone, a mouse, a keyboard, and the like.

[0067] (3) Storage section 1030 The storage unit 1030 has a function of storing various types of information. The storage unit 1030 is configured by a storage medium provided in the management terminal 10 as hardware, such as a HDD, SSD, flash memory, EEPROM, RAM, ROM, or any combination of these storage media. As shown in FIG. 8, the memory unit 1030 includes a registered user information memory unit 1031, a total sender information memory unit 1032, an item correspondence information memory unit 1033, a notification information memory unit 1034, a submission information memory unit 1035, and a destination information memory unit 1036.

[0068] (3-1) User registration information storage unit 1031 The registrant user information storage unit 1031 has a function of storing registrant user information The registrant user information storage unit 1031 stores the registrant user information acquired from the user management server 5 by a registrant user information acquisition unit 1042 described later.

[0069] (3-2) All sender information storage unit 1032 The all sender information storage unit 1032 has a function of storing all sender information. The all sender information storage unit 1032 stores all sender information acquired from the data center server 9 by the all sender information acquisition unit 1043 described later.

[0070] (3-3) Item Correspondence Information Storage Unit 1033 The item correspondence information storage unit 1033 has a function of storing item correspondence information. The item correspondence information is information that indicates the correspondence relationship between each data item included in the registered user information and each data item included in the all sender information. The item correspondence information storage unit 1033 stores the item correspondence information input by the staff member when the staff member classifies the recipients according to the desired notification method.

[0071] Here, the data structure of the item correspondence information according to this embodiment will be described with reference to Fig. 9. Fig. 9 is a diagram showing an example of the data structure of the item correspondence information according to this embodiment.

[0072] 9, the item correspondence information includes items of registered user information and items of all sender information, and each item further includes an item name and an item data format. The item name and item data format included in the item of registered user information are associated with the item name and item data format included in the corresponding item of all sender information. For example, in the first record, "Name" is registered as the item name of the registered user information item, and "- (not entered)" is registered as the item data type, and "Name" is registered as the item name of the all sender information item, and "- (not entered)" is registered as the item data type. This means that the "Name" item in the registered user information corresponds to the "Name" item in the all sender information, i.e., they are the same item. In the second record, "Date" is registered as the item name of the registered user information item, and "YYYY / MM / DD" is registered as the item data format, and "Date" is registered as the item name of the all senders information item, and "YYYY / MM / DD" is registered as the item data format. This means that the data format of the "Date" item in the registered user information and the data format of the "Date" item in the all senders information are different, but they are the same item.

[0073] (3-4) Notification information storage unit 1034 The notification information storage unit 1034 has a function of storing notification information. The notification information storage unit 1034 stores electronic notifications created by a notification creation unit 1045 (described later) and information related to the electronic notifications.

[0074] (3-5) Data entry information storage unit 1035 The submission information storage unit 1035 has a function of storing submission information. The submission information is information indicating a list of electronic notifications for which printing is requested to a printing company, and the data format is CSV (Comma-Separated Values) format. The submission information storage unit 1035 stores the submission information created by the submission information creation unit 1046 described later.

[0075] (3-6) Delivery destination information storage unit 1036 The delivery destination information storage unit 1036 has a function of storing delivery destination information. The delivery destination information is information indicating a list of delivery destinations of printed matter printed by a printing company, and the data format is CSV format. The delivery destination information storage unit 1036 stores the delivery destination information created by a delivery destination information creation unit 1047 described later.

[0076] (4) Control unit 1040 The control unit 1040 has a function of controlling the overall operation of the management terminal 10. The control unit 1040 is realized, for example, by causing a CPU provided as hardware in the management terminal 10 to execute a program. As shown in FIG. 8, the control unit 1040 includes an operation reception unit 1041, a registered user information acquisition unit 1042, a total sender information acquisition unit 1043, a notification method classification unit 1044, a notification creation unit 1045, a submission information creation unit 1046, a destination information creation unit 1047, a distribution request unit 1048, and a print request unit 1049.

[0077] (4-1) Operation reception unit 1041 The operation reception unit 1041 has a function of receiving operations by staff members input to the input unit 1020. The staff members perform operations such as starting a tool, inputting notification information, inputting sender information, selecting registered user information (CSV file), selecting all sender information (CSV file), inputting item corresponding information, starting sorting, setting a save destination, setting individual replacement characters, starting creation of a notification, requesting delivery, and requesting printing.

[0078] (4-2) User registration information acquisition unit 1042 The registrant user information acquisition unit 1042 has a function of acquiring registrant user information. For example, the registrant user information acquisition unit 1042 acquires registrant user information stored in the user management server 5, and stores the information in the registrant user information storage unit 1031 of the storage unit 1030. In addition, when a staff member selects registrant user information, the registrant user information acquisition unit 1042 acquires the selected registrant user information from the registrant user information storage unit 1031.

[0079] (4-3) All sender information acquisition unit 1043 The all sender information acquisition unit 1043 has a function of acquiring all sender information. For example, the all sender information acquisition unit 1043 acquires all sender information stored in the data center server 9, and stores it in the all sender information storage unit 1032 of the storage unit 1030. In addition, when a staff member selects all sender information, the all sender information acquisition unit 1043 acquires the selected all sender information from the all sender information storage unit 1032.

[0080] (4-4) Notification method separation section 1044 The notification method classification unit 1044 has a function of classifying all recipients according to the notification method desired by each recipient. For example, the notification method classification unit 1044 compares the registered user information acquired by the registered user information acquisition unit 1042 with the all sender information acquired by the all sender information acquisition unit 1043, and classifies recipients into those who wish to be notified digitally and those who wish to be notified by mail.

[0081] When comparing registered user information with all sender information, notification method classification unit 1044 first finds identical data items between each piece of information based on the data item names or data formats contained in each piece of information. For example, suppose that a data item in registered user information and a data item in all sender information have the same data item names or data formats. In this case, notification method classification unit 1044 determines that each data item is the same data item. On the other hand, suppose that a data item in registered user information and a data item in all sender information have different data item names or data formats. In this case, notification method classification unit 1044 determines that each data item is different data items.

[0082] Next, the notification method classification unit 1044 compares data between the same data items to determine whether the resident indicated by the user registration information is the same as the recipient indicated by the all sender information. If the data between the same data items match, the notification method classification unit 1044 determines that the resident indicated by the user registration information is the same as the recipient indicated by the all sender information. On the other hand, if the data between the same data items do not match, the notification method classification unit 1044 determines that the resident indicated by the user registration information is different from the recipient indicated by the all sender information.

[0083] As a result of the comparison, the notification method classification unit 1044 determines that, among the recipients indicated by all sender information, those who match the residents indicated by the user registration information are recipients who wish to receive digital notifications. On the other hand, the notification method classification unit 1044 determines that the recipients indicated by all sender information, excluding those who wish to receive digital notifications, are recipients who wish to receive notifications by mail. Based on this determination result, the notification method classification unit 1044 classifies all recipients into those who wish to receive digital notifications and those who wish to receive notifications by mail.

[0084] In addition, there are cases where the data items in the user registration information and the data items in the all sender information have different data item names or data formats, but are the same data items. In order to prevent erroneous determination in this case, the notification method classification unit 1044 determines the recipients of the all sender information who match the residents indicated by the user registration information, based on the item correspondence information stored in the item correspondence information storage unit 1033. For example, when searching for the same data items between each piece of information from the data item names or data formats included in each piece of information, the notification method classification unit 1044 refers to the item correspondence information, and treats the data items that are associated with each other in the item correspondence information as the same data item. This allows the notification method classification unit 1044 to prevent erroneous determination of data that has different data item names or data formats between each piece of information but is the same data item.

[0085] (4-5) Notification Creation Department 1045 The notification creation unit 1045 has a function of creating electronic data of notifications (electronic notifications). Based on the results of classification by the notification method classification unit 1044, the notification creation unit 1045 creates a notification for each recipient according to the notification method desired by each recipient. Based on the notification information included in the all sender information, the notification creation unit 1045 creates a notification indicating notification content according to each recipient. Specifically, the notification creation unit 1045 creates electronic data of a notification according to each recipient by sequentially inputting the notification information of each recipient into templates for creating electronic notifications prepared for each type of notification.

[0086] (4-6) Data submission information creation unit 1046 The submission information creating unit 1046 has a function of creating submission information. The submission information creating unit 1046 creates, as submission information, information (a list) indicating electronic notification items that are the subject of mail notification among the electronic notification items created by the notification item creating unit 1045.

[0087] (4-7) Delivery destination information creation unit 1047 The destination information creation unit 1047 has a function of creating destination information. The destination information creation unit 1047 creates, as destination information, information (list) indicating the destinations of electronic notifications that are the targets of postal notification among the electronic notifications created by the notification creation unit 1045. For example, the destination information creation unit 1047 extracts information indicating the destinations of recipients who wish to receive postal notification from all sender information, and creates destination information indicating the destinations of all recipients who wish to receive postal notification.

[0088] (4-8) Distribution request section 1048 The delivery request unit 1048 has a function of making a delivery request. When a recipient desires a digital notification, the delivery request unit 1048 requests that the electronic notification created by the notification creation unit 1045 be delivered in a viewable form as electronic data. Specifically, when a delivery request operation is performed by the person in charge, the delivery request unit 1048 uploads the electronic notification of the recipient who wishes to receive the digital notification to the notification management server 11 via the communication unit 1010. This causes an approval process to be performed by the notification management server 11. When approval is given by the person in charge's superior, the electronic notification is delivered from the notification management server 11 to the viewing server 8 via the data center server 9 and the notification server 6.

[0089] (4-9) Printing Request Department 1049 The print request unit 1049 has a function of making a print request. When a recipient wishes to receive a notice by mail, the print request unit 1049 requests a printing company to print the electronic notice created by the notice creation unit 1045 and send it to the address indicated by the address information created from the all sender information. At this time, the print request unit 1049 transmits the submission information and the address information together with the electronic notice of each recipient to the printing company. Specifically, when a print request is made by the person in charge, the print request unit 1049 uploads the electronic notification, submission information, and delivery address information of the recipient who wishes to receive the notification by mail to the print management server 12 via the communication unit 1010. This causes the print management server 12 to perform an approval process. If approval is given by the person in charge's superior, the electronic notification, submission information, and delivery address information are uploaded from the print management server 12 to the print server 13 via the data center server 9. This causes the printing company to examine the electronic notification. After examination, the printing company requests approval from the local government (the person in charge). If approval is given by the local government, the printing company prints, encloses, seals, and sends the electronic notification.

[0090] (5) Output unit 1050 The output unit 1050 has a function of outputting various information. The output unit 1050 is, for example, an output device provided in the management terminal 10 as hardware, for example, a display device such as a display device or a touch screen (touch panel), or an audio output device such as a speaker. The output unit 1050 displays, for example, the results of classification of all senders by the notification method classification unit 1044, a list of senders for each notification method, and the like on a display device.

[0091] <6. Functional configuration of notification management server> The functional configuration of the management terminal 10 according to this embodiment has been described above. Next, the functional configuration of the notification management server 11 according to this embodiment will be described with reference to Fig. 10. Fig. 10 is a block diagram showing an example of the functional configuration of the notification management server 11 according to this embodiment. As shown in FIG. 10, the notification management server 11 includes a communication unit 1110, a storage unit 1120, and a control unit 1130.

[0092] (1) Communications Department 1110 The communication unit 1110 has a function of transmitting and receiving various information, and is connected to the data center server 9 and the management terminal 10 so as to be able to communicate with each other.

[0093] (2) Storage section 1120 The storage unit 1120 has a function of storing various information. The storage unit 1120 is configured by a storage medium provided in the notification management server 11 as hardware, such as a HDD, SSD, flash memory, EEPROM, RAM, ROM, or any combination of these storage media. As shown in FIG. 10, the storage unit 1120 includes a notification item information storage unit 1121 .

[0094] (2-1) Notification information storage unit 1121 The notification information storage unit 1121 has a function of storing notification information. The notification information storage unit 1121 stores, for example, electronic notifications uploaded from the management terminal 10.

[0095] (3) Control unit 1130 The control unit 1130 has a function of controlling the overall operation of the notification management server 11. The control unit 1130 is realized, for example, by causing a CPU provided as hardware in the notification management server 11 to execute a program. As shown in FIG. 10, the control unit 1130 includes an acquisition unit 1131 , an approval processing unit 1132 , and a delivery control unit 1133 .

[0096] (3-1) Acquisition part 1131 The acquisition unit 1131 has a function of acquiring various information. For example, the acquisition unit 1131 acquires an electronic notification uploaded from the management terminal 10 and received by the communication unit 1110, and stores the electronic notification in the notification information storage unit 1121 of the storage unit 1120.

[0097] (3-2) Approval processing unit 1132 The approval processing unit 1132 has a function of performing approval processing. When an approval request for delivery of an electronic notification is received from the management terminal 10 of a person in charge, the approval processing unit 1132 notifies the management terminal 10 of the person in charge's superior of the approval request. When the superior performs an approval action, the approval processing unit 1132 notifies the management terminal 10 of the person in charge of the superior's approval result.

[0098] (3-3) Distribution control unit 1133 The delivery control unit 1133 has a function of controlling the delivery of electronic notifications. When the delivery of the electronic notification is approved by the superior of the person in charge, the delivery control unit 1133 causes the electronic notification stored in the notification information storage unit 1121 to be delivered from the notification management server 11 to the viewing server 8 via the data center server 9 and the notification server 6.

[0099] <7. Functional configuration of the print management server> The functional configuration of the notification management server 11 according to the present embodiment has been described above. Next, the functional configuration of the print management server 12 according to the present embodiment will be described with reference to Fig. 11. Fig. 11 is a block diagram showing an example of the functional configuration of the print management server 12 according to the present embodiment. As shown in FIG. 11, the print management server 12 includes a communication unit 1210, a storage unit 1220, and a control unit 1230.

[0100] (1) Communications Department 1210 The communication unit 1210 has a function of transmitting and receiving various information. The communication unit 1210 is connected to the data center server 9 and the management terminal 10 so as to be able to communicate with each other.

[0101] (2) Storage section 1220 The storage unit 1220 has a function of storing various information. The storage unit 1220 is configured by a storage medium provided as hardware in the print management server 12, such as a HDD, SSD, flash memory, EEPROM, RAM, ROM, or any combination of these storage media. As shown in FIG. 11, the storage unit 1220 includes a notification information storage unit 1221, an input information storage unit 1222, and a delivery destination information storage unit 1223.

[0102] (2-1) Notification information storage unit 1221 The notification information storage unit 1221 has a function of storing notification information. The notification information storage unit 1221 stores, for example, electronic notifications uploaded from the management terminal 10.

[0103] (2-2) Data entry information storage unit 1222 The submitted information storage unit 1222 has a function of storing submitted information. The submitted information storage unit 1222 stores, for example, submitted information uploaded from the management terminal 10.

[0104] (2-3) Delivery destination information storage unit 1223 The delivery destination information storage unit 1223 has a function of storing delivery destination information. The delivery destination information storage unit 1223 stores, for example, delivery destination information uploaded from the management terminal 10.

[0105] (3) Control unit 1230 The control unit 1230 has a function of controlling the overall operation of the print management server 12. The control unit 1230 is realized, for example, by causing a CPU provided as hardware in the print management server 12 to execute a program. As shown in FIG. 11, the control unit 1230 includes an acquisition unit 1231, an approval processing unit 1232, and a print control unit 1233.

[0106] (3-1) Acquisition part 1231 The acquisition unit 1231 has a function of acquiring various information. For example, the acquisition unit 1231 acquires electronic notification, submission information, and delivery destination information uploaded from the management terminal 10 and received by the communication unit 1210, and stores them in a notification information storage unit 1221, a submission information storage unit 1222, and a delivery destination information storage unit 1223 of the storage unit 1220, respectively.

[0107] (3-2) Approval processing unit 1232 The approval processing unit 1232 has a function of performing approval processing. When an approval request for printing of an electronic notification is received from the management terminal 10 of a person in charge, the approval processing unit 1232 notifies the management terminal 10 of the person in charge's superior of the approval request. When the superior performs an approval action, the approval processing unit 1232 notifies the management terminal 10 of the person in charge of the superior's approval result. Furthermore, when an approval request is made from the printing company terminal 14 of the printing person in charge for printing the electronic notification after review, the approval processing unit 1232 notifies the management terminal 10 of the person in charge or the person's superior that an approval request has been made. When the person in charge or the superior performs the approval action, the approval processing unit 1232 notifies the printing company terminal 14 of the printing person in charge of the approval result from the local government.

[0108] (3-3) Print control unit 1233 The printing control unit 1233 has a function of controlling printing of the electronic notification. When the person in charge's superior approves printing of the electronic notification, the printing control unit 1233 transmits the electronic notification, the submission information, and the delivery destination information stored in the notification information storage unit 1221, the submission information storage unit 1222, and the delivery destination information storage unit 1223 of the storage unit 1220, respectively, from the print management server 12 to the print server 13 via the data center server 9.

[0109] <8. Functional configuration of the print server> The functional configuration of the print management server 12 according to the present embodiment has been described above. Next, the functional configuration of the print server 13 according to the present embodiment will be described with reference to Fig. 12. Fig. 12 is a block diagram showing an example of the functional configuration of the print server 13 according to the present embodiment. As shown in FIG. 12, the print server 13 includes a communication unit 1310, a storage unit 1320, and a control unit 1330.

[0110] (1) Communications Department 1310 The communication unit 1310 has a function of transmitting and receiving various information. The communication unit 1310 is connected to the data center server 9 and the printing company terminal 14 so as to be able to communicate with each other.

[0111] (2) Storage section 1320 The storage unit 1320 has a function of storing various information. The storage unit 1320 is configured by a storage medium provided in the print server 13 as hardware, such as a HDD, SSD, flash memory, EEPROM, RAM, ROM, or any combination of these storage media. As shown in FIG. 12, the storage unit 1320 includes a notification information storage unit 1321, an input information storage unit 1322, and a delivery destination information storage unit 1323.

[0112] (2-1) Notification information storage unit 1321 The notification information storage unit 1321 has a function of storing notification information. The notification information storage unit 1321 stores, for example, electronic notifications transmitted from the print management server 12.

[0113] (2-2) Data entry information storage unit 1322 The submitted information storage unit 1322 has a function of storing submitted information. The submitted information storage unit 1322 stores, for example, the submitted information transmitted from the print management server 12.

[0114] (2-3) Delivery destination information storage unit 1323 The delivery destination information storage unit 1323 has a function of storing delivery destination information. The delivery destination information storage unit 1323 stores, for example, the delivery destination information transmitted from the print management server 12.

[0115] (3) Control unit 1330 The control unit 1330 has a function of controlling the overall operation of the print server 13. The control unit 1330 is realized, for example, by causing a CPU provided as hardware in the print server 13 to execute a program. As shown in FIG. 12, the control unit 1330 includes an acquisition unit 1331 , an approval processing unit 1332 , and a print processing unit 1333 .

[0116] (3-1) Acquisition part 1331 The acquisition unit 1331 has a function of acquiring various information. For example, the acquisition unit 1331 acquires an electronic notification, submission information, and delivery destination information transmitted from the print management server 12 and received by the communication unit 1310, and stores the information in a notification information storage unit 1321, a submission information storage unit 1322, and a delivery destination information storage unit 1323 of the storage unit 1320, respectively.

[0117] (3-2) Approval processing unit 1332 The approval processing unit 1332 has a function of performing approval processing. When an approval request is made from the printing company terminal 14 of the printing person in charge for printing an electronic notification after review, the approval processing unit 1332 notifies the local government side (the management terminal 10 of the person in charge or the person's superior) of the approval request. When the local government side performs the approval action, the approval processing unit 1332 notifies the printing company terminal 14 of the printing person in charge of the approval result from the local government side.

[0118] (3-3) Print processing unit 1333 The print processing unit 1333 has a function of performing print processing of the electronic notice. When the local government approves the printing of the electronic notice after the review, the print processing unit 1333 transmits the electronic notice, the submission information, and the delivery destination information stored in the notification information storage unit 1321, the submission information storage unit 1322, and the delivery destination information storage unit 1323 of the storage unit 1320, respectively, to the printer terminal 14, so that the person in charge of printing can print, enclose, seal, and send the electronic notice.

[0119] <9. Processing flow> The functional configuration of the print server 13 according to this embodiment has been described above. Next, the flow of processing according to this embodiment will be described with reference to Figs.

[0120] (1) Overall operation flow of notification management system 1 First, the flow of the overall operation in the notification management system 1 according to this embodiment will be described with reference to Fig. 13. Fig. 13 is a diagram showing an example of the flow of the overall operation in the notification management system 1 according to this embodiment.

[0121] As shown in Fig. 13, if a resident wishes to receive notifications from the local government digitally instead of by post, he or she must first register for use. When registering for use, the resident visits the government building and uses the registration system to register for use (step S1). When the resident visits the government building, the resident can register for use by having the card reader 4 connected to the registration terminal 2 installed in the government building read the resident's IC card 3 and inputting the information required for registration into the registration terminal 2. The information required for registration here includes a login ID, password, email address, and telephone number.

[0122] The user registration terminal 2 transmits the information read from the IC card 3 via the card reader 4 and the information input by the user to the user management server 5. The user management server 5 issues a user ID and registers the information associated with the information received from the user registration terminal 2 as user registration information (step S2). By registering in this way, residents can register to receive notifications from their local government electronically instead of by mail.

[0123] The staff of the local government creates electronic data for the notification (electronic notification) by operating and inputting information into the management terminal 10 (step S3). The process of creating the notification by the staff will be described in detail later. After creating the electronic notification, the employee requests approval from his / her superior for the distribution (digital notification) and printing (mail notification) of the created electronic notification.

[0124] First, the employee uploads the electronic notification of the recipient who wishes to receive the digital notification from his / her own management terminal 10 to the notification management server 11, and requests his / her superior to approve the distribution (step S4). When the employee requests approval from his / her own management terminal 10, the notification management server 11 notifies the management terminal 10 of the employee's superior that the employee has requested approval for the distribution. When the superior gives approval, the electronic notification that is the subject of the digital notification is delivered from the notification management server 11 to the notification server 6 via the data center server 9 (step S5).

[0125] After distribution, the notification server 6 notifies the user terminal 7 of the resident corresponding to the distributed electronic notification that there is a notification available for viewing (step S6). The resident who has received the notification operates the user terminal 7 to log in (step S7). The user terminal 7 instructs the user management server 5 to perform login authentication via the viewing server 8 and the notification server 6 (step S8). When login is permitted by the login authentication, the user terminal 7 can display, via the viewing server 8, a notification selected from among notifications that the resident can view (step S9). In this way, residents who have requested digital notification can view the electronic notification displayed on the user terminal 7 (step S10).

[0126] The employee also uploads the electronic notification of the recipient who wishes to receive the notification by mail, the submission information, and the delivery address information from his / her own management terminal 10 to the print management server 12, and requests his / her superior to approve the printing (step S11). When the employee requests approval from his / her own management terminal 10, the management terminal 10 of the employee's superior is notified via the print management server 12 that the employee has requested approval for the printing. Once the supervisor gives his / her approval, the electronic notification to be sent by mail, the submission information, and the delivery address information are sent from the print management server 12 to the print server 13 via the data center server 9, and a printing request is made to the printing company (step S12).

[0127] The printing person in charge of the printing company reviews the electronic notification requested to be printed by the local government and requests the local government to approve the printing of the electronic notification after review (step S13). When the printing person requests approval from the printing company terminal 14, the local government's management terminal 10 is notified via the printed matter server 13, data center server 9, and print management server 12 that the printing person has requested approval for printing. If the local government approves the notice, the printing staff prints, encloses and seals the notice, and sends the printed notice to the resident (step S14).

[0128] (2) Notification creation process flow Next, the flow of the notification creation process will be described with reference to Figures 14 to 16. Below, the notification creation process will be described separately into a notification method sorting process, a notification creation process when the notification method is digital notification, and a notification creation process when the notification method is mail notification. Fig. 14 is a sequence diagram showing an example of the flow of a notification method sorting process according to this embodiment. Fig. 15 is a sequence diagram showing an example of the flow of a notification item creation process when the notification method according to this embodiment is digital notification. Fig. 16 is a sequence diagram showing an example of the flow of a notification item creation process when the notification method according to this embodiment is mailing notification.

[0129] (2-1) Notification method classification processing flow First, the notification method sorting process will be described with reference to FIG. As shown in FIG. 14, first, the staff member performs a tool start-up operation on the management terminal 10 (step S101). When the operation reception unit 1041 of the management terminal 10 receives a tool start-up operation from the staff member, the operation reception unit 1041 starts up a tool for creating an electronic notification (step S102). After starting the tool, the staff member inputs notification information from the tool screen to the management terminal 10 (step S103). The notification information input by the staff member here is, for example, the file name of the electronic notification (PDF file) to be created. The staff member also inputs sender information from the tool screen to the management terminal 10 (step S104). The sender information input by the staff member here is information about the local government that is the issuer of the notification. The input sender information is displayed in the electronic notification that is created.

[0130] Next, the staff member operates the management terminal 10 to select registrant user information from the tool screen (step S105). When the operation reception unit 1041 receives a selection operation of the registrant information from the staff member, the registrant information acquisition unit 1042 of the management terminal 10 acquires the selected registrant information (step S106). At this time, the registrant information acquisition unit 1042 acquires the selected registrant information from the registrant information stored in the registrant information storage unit 1031 of the storage unit 1030. In addition, the user registration information stored in the user registration information storage unit 1031 of the storage unit 1030 may be downloaded in advance from the user management server 5 at any time before the staff member starts the notification creation process, or may be downloaded from the user management server 5 at any time after the staff member starts the notification creation process (for example, when the user registration information is selected).

[0131] Next, the staff member operates the management terminal 10 to select all sender information from the tool screen (step S107). When the operation reception unit 1041 receives an operation to select all sender information from a staff member, the all sender information acquisition unit 1043 of the management terminal 10 acquires the selected all sender information (step S108). At this time, the all sender information acquisition unit 1043 acquires the selected all sender information from among all sender information stored in the all sender information storage unit 1032 of the storage unit 1030. In addition, the all sender information stored in the all sender information memory unit 1032 of the memory unit 1030 may be downloaded in advance from the data center server 9 at any time before the staff member starts the notification creation process, or may be downloaded from the data center server 9 at any time after the staff member starts the notification creation process (for example, when the all sender information is selected).

[0132] Next, the staff member inputs the item corresponding information into the management terminal 10 from the tool screen (step S109). When the operation reception unit 1041 of the management terminal 10 receives an input of item correspondence information from a staff member, the input item correspondence information is stored in the item correspondence information storage unit 1033 of the storage unit 1030 (step S110).

[0133] Next, the staff member performs a separation start operation (for example, pressing a separation start button) on the tool screen on the management terminal 10 (step S111). When the operation reception unit 1041 receives a separation start operation from a staff member, the notification method classification unit 1044 of the management terminal 10 classifies the recipients of the notification items according to the notification method each of them desires (step S112). Specifically, the notification method classification unit 1044 compares the registered user information acquired by the registered user information acquisition unit 1042 with the total sender information acquired by the total sender information acquisition unit 1043, and classifies recipients into those who wish to be notified digitally and those who wish to be notified by mail. After sorting, the notification method sorting unit 1044 causes the output unit 1050 to display the sorting results for all senders (step S113). Furthermore, the notification method classification unit 1044 causes the output unit 1050 to display a list of senders for each notification method (step S114).

[0134] (2-2) Notification creation process flow when the notification method is digital Next, with reference to FIG. 15, a flow of a notification creation process performed after the notification method sorting process when the notification method is digital notification will be described. As shown in FIG. 15, first, the staff member performs an operation on the management terminal 10 to set a storage destination for a notification created as a digital notification from a tool screen (step S201). When the operation reception unit 1041 of the management terminal 10 receives a storage destination setting operation from the staff member, the management terminal 10 sets the storage destination (step S202).

[0135] Next, the staff member performs an operation on the management terminal 10 to set individual replacement characters in the notification created as a digital notification from the tool screen (step S203). When the operation reception unit 1041 of the management terminal 10 receives an individual replacement character setting operation from the staff member, the management terminal 10 sets the individual replacement character (step S204).

[0136] After each setting, the staff member performs an operation to start creating a notification for digital notification (for example, presses a button to create a notification) on the tool screen on the management terminal 10 (step S205). When the operation reception unit 1041 receives an operation to start creating a notification from the staff member, the notification creation unit 1045 of the management terminal 10 creates a notification for digital notification (step S206). After creation, the notification creation unit 1045 stores the created notification for digital notification in the notification information storage unit 1034 of the storage unit 1030 (step S207).

[0137] (2-3) Flow of notification creation process when the notification method is mailing Next, with reference to FIG. 16, a flow of a notice creation process performed after the notice method sorting process when the notice method is notice by mail will be described. As shown in FIG. 16, first, the staff member performs an operation on the management terminal 10 to set a storage destination for a notification created for mailing from the tool screen (step S301). When the operation reception unit 1041 of the management terminal 10 receives a storage destination setting operation from the staff member, the management terminal 10 sets the storage destination (step S302).

[0138] Next, the staff member performs an operation on the management terminal 10 to set individual replacement characters for the notification created for mailing from the tool screen (step S303). When the operation reception unit 1041 of the management terminal 10 receives an individual replacement character setting operation from the staff member, the management terminal 10 sets the individual replacement character (step S304).

[0139] After each setting, the staff member performs an operation to start creating a notice to be sent by mail (for example, presses a button to create a notice) on the tool screen on the management terminal 10 (step S305). When the operation reception unit 1041 receives an operation to start creating a notice from the staff member, the notice creation unit 1045 of the management terminal 10 creates a notice to be sent by mail (step S306). After creation, the notice creation unit 1045 stores the created notice for mailing notification in the notice information storage unit 1034 of the storage unit 1030 (step S307).

[0140] Furthermore, the submission information creating unit 1046 creates, as submission information, information showing a list of the notices for mailing notifications created by the notice creating unit 1045 (step S308). After the creation, the submission information creation unit 1046 stores the created submission information in the submission information storage unit 1035 of the storage unit 1030 (step S309).

[0141] Furthermore, the delivery destination information creating unit 1047 creates, as delivery destination information, information showing a list of delivery destinations of the notice for mailing notification created by the notice creating unit 1045 (step S310). After creation, delivery destination information creation unit 1047 stores the created delivery destination information in delivery destination information storage unit 1036 of storage unit 1030 (step S311).

[0142] As described above, the management terminal 10 of this embodiment comprises a registered user information acquisition unit 1042 that acquires registered user information indicating information of residents who have registered to electronically receive notifications from government agencies; a all-sender information acquisition unit 1043 that acquires all-sender information indicating information of all residents to whom notifications are to be sent; a notification method sorting unit 1044 that compares the acquired registered user information with the acquired all-sender information and sorts recipients into those who wish to be notified by delivery of electronic data and those who wish to be notified by mail of printed matter; and a notification creation unit 1045 that creates a notification for each recipient according to their preferred notification method based on the sorting results.

[0143] With this configuration, whether a resident prefers to be notified by electronic data delivery or by mailing printed matter, local government officials simply select the relevant registered user information and all sender information, and the management terminal 10 will sort the notification method and create notifications with notification content appropriate for each notification method and each recipient, all at once. Therefore, the management terminal 10 according to this embodiment reduces the workload of the administrative agency staff in notifying residents of various notifications, and makes it possible to improve the efficiency of notification operations at the administrative agency.

[0144] <10. Variations> The embodiments of the present invention have been described above. Next, modified examples of the embodiments of the present invention will be described. Each modified example described below may be applied alone to the embodiments of the present invention, or may be applied in combination to the embodiments of the present invention. Furthermore, each modified example may be applied in place of the configuration described in the embodiments of the present invention, or may be applied in addition to the configuration described in each embodiment of the present invention.

[0145] In the above embodiment, an example in which the functions of the notification management device are realized by the management terminal 10 has been described, but the present invention is not limited to such an example. For example, the functions of the notification management device may be realized by one or more servers.

[0146] In the above-described embodiments, an example in which a resident visits a government office to register for use has been described, but the present invention is not limited to such an example. For example, the user may access the registration system from a web application using a terminal such as a PC, a tablet terminal, or a smartphone to perform the registration. This allows the resident to register for use at any location without visiting the government office.

[0147] In each of the above-described embodiments, an example in which the management terminal 10 creates an electronic notification has been described, but the present invention is not limited to such an example. For example, the data center server 9 may create the electronic notification. In this case, the data center server 9 creates the electronic notification by, for example, inputting notification information stored in the data center server 9 into a format prepared for creating the electronic notification.

[0148] The above describes the modified embodiment of the present invention. The notification management system 1, the user management server 5, the notification server 6, the viewing server 8, the data center server 9, the management terminal 10, the notification management server 11, the print management server 12, and the print server 13 in the above-mentioned embodiment may be partly or entirely realized by a computer. In that case, the program for realizing this function may be recorded in a computer-readable recording medium, and the program recorded in the recording medium may be read into a computer system and executed to realize the function. The term "computer system" here includes hardware such as an OS and peripheral devices. The term "computer-readable recording medium" refers to portable media such as a flexible disk, an optical magnetic disk, a ROM, and a CD-ROM, and a storage device such as a hard disk built into a computer system. The term "computer-readable recording medium" may also include a medium that dynamically holds a program for a short period of time, such as a communication line when a program is transmitted via a network such as the Internet or a communication line such as a telephone line, and a medium that holds a program for a certain period of time, such as a volatile memory inside a computer system that is a server or client in that case. Furthermore, the above program may be for realizing part of the functions described above, or may be capable of realizing the functions described above in combination with a program already recorded in a computer system, or may be realized using a programmable logic device such as an FPGA (Field Programmable Gate Array).

[0149] Although the embodiment of the present invention has been described in detail above with reference to the drawings, the specific configuration is not limited to the above, and various design changes, etc. are possible within the scope that does not deviate from the gist of the present invention. [Explanation of symbols]

[0150] 1...notification management system, 2...user registration terminal, 3...IC card, 4...card reader, 5...user management server, 6...notification server, 7...user terminal, 8...viewing server, 9...data center server, 10...management terminal, 11...notification management server, 12...print management server, 13...printed material server, 14...printing company terminal, 510...communication unit, 520...storage unit, 521...user registration information storage unit, 522...staff information storage unit, 530...control unit, 531...acquisition unit, 532...reading processing unit, 533...municipality group management unit, 534...status management unit, 535...authentication processing unit, 536...encryption processing unit, 610...communication unit, 620...storage unit, 621...notification information storage unit, 622...viewing information storage unit, 630...control unit, 631...acquisition unit, 632...distribution processing unit, 910...communication unit, 920...storage unit, 921...total sender information storage unit, 930...control unit, 931...information linking unit, 1010...communication unit, 1020...input unit, 1030...storage unit, 1031...user registration information storage unit, 1032...total sender information storage unit, 1033...item correspondence information storage unit, 1034...notification information storage unit, 1035...submission information storage unit, 1036...destination information storage unit, 1040...control unit, 1041...operation reception unit, 1042...registered user information acquisition unit, 1043...total sender information acquisition unit, 1044...notification method classification unit, 1045...notification creation unit, 1046...submission information creation unit, 1047...destination information creation unit, 1048...distribution request unit, 1049...print request unit, 1050...output unit, 1110...communication unit, 1120...storage unit, 1121...notification information storage unit, 1130...control unit, 1131...acquisition Acquisition unit, 1132...approval processing unit, 1133...distribution control unit, 1210...communication unit, 1220...storage unit, 1221...notification information storage unit, 1222...submission information storage unit, 1223...delivery information storage unit, 1230...control unit, 1231...acquisition unit, 1232...approval processing unit, 1233...print control unit, 1310...communication unit, 1320...storage unit, 1321...notification information storage unit, 1322...submission information storage unit, 1323...delivery information storage unit, 1330...control unit, 1331...acquisition unit, 1332...approval processing unit, 1333...print processing unit

Claims

1. a user registration information acquisition unit that acquires user registration information indicating information of residents who have registered to electronically receive notifications from administrative agencies; a total sender information acquisition unit that acquires total sender information indicating information on all residents to whom the notification is to be sent; a notification method classification unit that compares the acquired registered user information with the acquired all sender information and classifies the recipients into those who wish to be notified by electronic data delivery and those who wish to be notified by mailing a printed matter; a notification creation unit that creates a notification for each recipient according to the notification method desired by each recipient based on the sorting result; A notification management device comprising:

2. The notification method classification unit determines, among the recipients indicated by the all sender information, those who match the residents indicated by the user registration information as those who wish to be notified by the delivery of the electronic data, and determines, from the recipients indicated by the all sender information, those who wish to be notified by the delivery of the electronic data, the remaining recipients, as those who wish to be notified by mailing the printed matter. The notification management device according to claim 1.

3. The notification method classification unit determines, based on item correspondence information indicating a correspondence relationship between each data item included in the user registration information and each data item included in the all sender information, a recipient that matches a resident indicated by the user registration information among the recipients indicated by the all sender information. The notification management device according to claim 2.

4. The all sender information includes notification information indicating notification contents corresponding to each recipient, which are notified to the recipient by the notification item, the notification creation unit creates the notification indicating notification content corresponding to each recipient based on the notification information included in the all sender information. The notification management device according to claim 1.

5. a delivery request unit that requests that the notification created by the notification creation unit be delivered in a viewable form as electronic data when the recipient desires the notification method to be via delivery of the electronic data; The notification management device according to claim 1 , further comprising:

6. the total sender information includes information indicating a destination of the printed matter, a print request unit that requests a printing company to print the notification created by the notification creation unit and send it to the destination indicated by the all sender information, when the recipient desires to be notified by sending the printed matter; The notification management device according to claim 1 , further comprising:

7. a destination information creation unit that extracts information indicating the destinations of the recipients who wish to be notified by mailing the printed matter from the all sender information, and creates destination information indicating the destinations of all of the recipients who wish to be notified by mailing the printed matter; Further equipped with the print request unit transmits the delivery destination information to the printing company together with the notification of each delivery recipient; The notification management device according to claim 6.

8. a user registration information acquisition process for acquiring user registration information indicating information of residents who have registered to electronically receive notifications from government agencies; a step of acquiring all sender information indicating information of all residents to whom the notification is to be sent; a notification method classification process for comparing the acquired registered user information with the acquired all sender information and classifying the recipients into those who wish to be notified by electronic data delivery and those who wish to be notified by mailing a printed matter; a notification creation process for creating a notification for each recipient in accordance with the notification method desired by each recipient based on the sorting result; A notification management method implemented by a computer, comprising:

9. Computer, a user registration information acquisition means for acquiring user registration information indicating information of residents who have registered to electronically receive notifications from administrative agencies; a total sender information acquisition means for acquiring total sender information indicating information on all residents to whom the notification is to be sent; a notification method classification means for comparing the acquired registered user information with the acquired all sender information and classifying the recipients into those who wish to be notified by electronic data delivery and those who wish to be notified by mailing a printed matter; a notification creating means for creating a notification for each recipient in accordance with the notification method desired by each recipient based on the sorting result; A program to function as a

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