Security operation control system

Abstract

To provide a security operation control system that when guarding a building or condominium, enables a security guard to freely browse operation contents, security control information, or educational information related to the property.SOLUTION: Control means in a security operation control system of the present invention is controlled to be able to display, by display means, security operation information such as patrols, management item information, or training information related to security operations stored in memory means within working hours based on operation start information and operation end information in the security operations input by input means and clocking means.SELECTED DRAWING: Figure 3

Description

[Technical field]

[0001] The present invention relates to a security work management system in which a security company for an apartment building or building issues instructions and manages security work and accesses information via an appropriate network with security guards stationed at the security site. [Background technology]

[0002] Previously, reports on the management status of real estate properties such as apartments and buildings were sent by employees such as managers, concierges, security guards, and management company employees who communicated with the control center and the on-site management via telephone and email as needed. However, as the number of on-site management sites increased, communication between the control center and the on-site management sites could no longer be handled by telephone or email, and it became necessary to systematize the communication.

[0003] Therefore, a technology called an attendance status management system as shown in Patent Document 1 has been disclosed. In this technology, when a security guard who reports touches a shift start screen and a shift end screen displayed on the screen of his / her mobile terminal 3 at the start and end of a shift, the shift start time and shift end time are transmitted from the mobile terminal 3 to the server 1. Furthermore, the requester's person in charge signs in the signature area on the display screen of the mobile terminal 3, and the signature image data is transmitted from the mobile terminal 3 to the server 1. A daily control report including the shift start time and shift end time is displayed and managed on the display screen of the manager terminal 4 connected to the server 1 via the network 2.

[0004] Although this technology enables the control center to automate the entry and exit processes when security guards arrive and finish their shifts at the site, it does not have any knowledge of what tasks the guards are doing while they are on duty, making it impossible to know the overall status of the guards working at the site and to manage them. Patent Document 2 discloses a technology in which when creating a report with photos at the workplace, the photos are not left on a mobile device but are written directly to a management server. This makes it possible to automatically collect data such as reports from each security guard or reporter. Technology has also been disclosed that allows the information to be viewed on the terminals of management companies and management associations.

[0005] Furthermore, Patent Document 3 discloses a security system and a method for viewing security information in the security system, and while it is possible to display viewable security information stored in a security information storage means by accessing a URL on the security guard terminal and / or user terminal that received the email, the security information storage means restricts the display of viewable security information even if the URL is accessed from the security guard terminal and / or user terminal after a first time limit has elapsed from the time an event that should be reported to the security guard terminal and / or user terminal occurs.

[0006] This technology has a reporting event occurrence email sending means which, when an event occurs that needs to be reported to a security guard terminal and / or a user terminal, sends to the security guard terminal and / or a user terminal as an email the domain name or URL indicating the IP address where the security information stored in the security information storage means is stored so that it can be viewed from the security guard terminal and / or the user terminal, and is capable of carrying out fairly complex procedures. [Prior art documents] [Patent documents]

[0007] [Patent Document 1] 2022-161307 [Patent Document 2] 2022-105243 [Patent Document 3] 2014-206909 Summary of the Invention [Problem to be solved by the invention]

[0008] Generally, there are security systems that allow users to access the center server device from a user terminal or a security guard terminal and view security information for a desired security target facility. In such security systems, the user terminal or the security guard terminal accesses the center server device using a predetermined ID and password.

[0009] However, especially in the security industry, there is the possibility of problems occurring such as security guards losing their terminals, and then their IDs and passwords being leaked, or security guards accessing the terminals even after they leave the company. On the other hand, it is desirable for security guards who are actually working to be able to easily view information such as their duties, security management information, and training information for the property when guarding a building or condominium. In view of the above, the present invention aims to provide a security work management system that allows security guards on duty at each site to freely view the details of their work, security management information, and educational information related to the property when guarding a building or apartment building. [Means for solving the problem]

[0010] In order to achieve the above object, the report creation system of the present invention is provided with an attendance management section which accesses a security work management system via a mobile terminal device owned by an employee or a workplace terminal device installed at a workplace and manages the attendance of said employees, and further, a security work management system which stores information on patrols, management items, and training information for security work in facilities such as buildings and condominiums, and performs security work while writing and viewing information based on the information, said security work management system being driven by an appropriate power supply means, and comprising storage means for storing security work information such as patrols, management items, and training information for security work in advance, and display means for displaying the security work information stored in the storage means. The system further comprises an input means for inputting shift start information and shift end information for security work, as well as patrol and security information over time, a clock means for providing time information based on the timing of inputting or outputting at least the shift start information and shift end information and information related to patrol and security information in the input means, and a control means for controlling the storage means, display means, input means and clock means, and the control means controls the display means so that security work information such as patrol and management item information or training information for security work related to the security work stored in the storage means can be displayed during working hours on the display means based on the shift start information and shift end information for security work input by the input means and clock means.

[0011] Furthermore, in claim 2, the security service management system is provided on the system management server side and is operated by the mobile terminal device or the workplace terminal device via an appropriate communication means.

[0012] In claim 3, the security work management system is characterized in that, when an employee inputs work start information for security work using the input means, the work start information and work end information for the employee's security work are established only if it is confirmed that the employee is an employee whose information on scheduled employees scheduled to work at the site has been stored in advance in the memory means.

[0013] Furthermore, in claim 4, the security work management system is controlled so that when the input means inputs work start information for security work from an employee whose information on scheduled employees to work at the site has been stored in advance, the temporary input is accepted, and then the scheduled employee is changed in the memory unit, and when the employee matches the employee for whom the temporary input was accepted, the work start information and work end information for the employee's security work are established. [Brief description of the drawings]

[0014] [Figure 1] FIG. 1 is a conceptual diagram illustrating an embodiment of a security service management system according to the present invention. [Diagram 2] FIG. 1 is a conceptual diagram illustrating a security service management system according to the present invention. [Diagram 3] FIG. 2 is a flow chart for explaining entry and exit processing in the security service management system of the present invention. [Figure 4] FIG. 2 is an explanatory diagram showing a list of employees scheduled to work in the security service management system of the present invention. [Diagram 5] FIG. 2 is an explanatory diagram of a report example of an individual case of the security service management system of the present invention. [Figure 6] 2 is a report format for the security service management system of the present invention. [Figure 7] FIG. 2 is an explanatory diagram of the work schedule for each security staff member in which the present invention is implemented. [Figure 8] FIG. 2 is an explanatory diagram of a security staff patrol work schedule in which the present invention is implemented. [Figure 9] FIG. 2 is an explanatory diagram of a screen of a mobile terminal device in which the present invention is implemented. [Figure 10] FIG. 2 is an explanatory diagram of a screen of a mobile terminal device in which the present invention is implemented. [Figure 11] FIG. 2 is an explanatory diagram of a screen of a mobile terminal device in which the present invention is implemented. [Figure 12] FIG. 2 is an explanatory diagram of a report preview screen of the report creation system of the present invention. [Figure 13] FIG. 1 is an explanatory diagram of an example of a mobile terminal device in which the present invention is implemented; [Figure 14] FIG. 4 is an explanatory diagram of the photograph data in FIG. 3 according to the present invention. [Figure 15] FIG. 2 is an explanatory diagram of a report completed by the report creation system of the present invention. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0015] Hereinafter, an embodiment of the present invention will be described with reference to FIGS. The present invention is a security work management system that has an attendance management function for managing the attendance of employees by accessing the security work management system 1 via a mobile terminal device 4 owned by an employee or a workplace terminal device installed at the workplace, and further accumulates information on patrols, management items, and training information for security work in facilities such as buildings and condominiums, and performs security work based on this information while writing and viewing information as necessary.

[0016] As shown in FIG. 2, the security work management system 1 is powered by an appropriate power supply means 21 and is provided with: storage means 22 for storing security work information such as patrols, management item information, or training information for security work in advance; display means 23 for displaying the security work information stored in the storage means 22; input means 24 for inputting duty start information and duty end information for security work, as well as patrol and security information over time; clock means 25 for providing time information based on the timing of inputting or outputting at least the duty start information and duty end information and information related to patrol and security information in the input means 24; and control means 26 for controlling the storage means 22, display means 23, input means 24, and clock means 25. The control means 26, the input means 24, and clock means 25 control the display means 24 so that, based on the duty start information and duty end information for security work inputted by the input means 24, the security work information such as patrols, management item information, or training information for security work stored in the storage means 22 can be displayed on the display means 24 during working hours.

[0017] Furthermore, it is preferable that the security service management system 1 is provided on the system management server 2 side as shown in FIG. 1, and is operated by the mobile terminal device 4 or the workplace terminal device 6 via an appropriate communication means.

[0018] Of course, it may be implemented standalone on a PC at the site where security work is performed, but if the PC is leaked to the outside, there is a high possibility that the contents of the security work itself will be leaked, which will cause security problems, so it is preferable for it to be on the management server 2 side, but this is not limited to being the case.

[0019] In one embodiment, the security work management system 1 is controlled so that when an employee inputs work start information for security work using the input means 24, the work start information and work end information for the employee in security work are established only if it is confirmed that the employee is an employee whose information on employees scheduled to work at the site has been registered in advance in the storage means 22. Specifically, for example, as shown in Fig. 4, a list of employees working as security guards is stored in advance in the storage means 22, and items such as work date, employee number, name, work location, telephone number, and remarks are stored in advance as shift information, and when an employee inputs work start information for security work using the input means 24, the work start information and work end information are established only if it is confirmed that the employee is indeed a scheduled employee.

[0020] In addition, in the security work management system 1, when the work start information for security work is inputted by the input means 24 for a different worker from the worker whose information on the scheduled worker who is scheduled to work at the site is stored in the storage means 22 in advance, the work start information and the work end information for the worker in security work are controlled so that they are established when the control later changes the scheduled worker in the storage means 22 and the temporary input is matched. In other words, in security work, etc., sudden accidents and arrival delays can occur at any time, and it may be that the scheduled worker is not the one set in advance. In that case, the registered work start is not controlled until the input matches the temporarily reserved worker based on the correction information from the control.

[0021] In this way, the security work management system 1 is controlled by the attendance management function so that work is not recognized as having started unless a regular employee scheduled to work has completed the attendance process, and security work information such as patrol and management item information or training information related to security work stored in the memory means 22 is displayed on the display means 24 while the regular employee is at work (during working hours).

[0022] The security work management system 1 of the present invention will be described below as an example in which it is implemented as a security report writing system 1a. Specifically, it is a system that automatically creates what was previously handwritten in a report format 32 as shown in Fig. 6, and its concept is configured as shown in Fig. 2. Conceptually, it is a security report writing system in which, in the report writing work for security work in buildings, condominiums, facilities, etc., scheduled processing items 11 that are a chronological list of report items, check items, etc. are set in advance, and the implementation times of the scheduled processing items 11 are sequentially received and accumulated over time, and the report is edited and written (see Fig. 10).

[0023] As shown in Fig. 2, this security report creation system 1a is driven by an appropriate power supply means 21, and is provided with a storage means 22 that sequentially receives and stores scheduled processing items, which are previously listed in chronological order as report items, check items, etc., and the implementation times of the processing items as time passes during security work, a display means 23 that displays the scheduled processing items stored in the storage means and information related to operations, an input means 24 that further inputs the implementation timing of the scheduled processing items as time passes during security work, a clock means 25 that provides time information based on at least the implementation timing of the scheduled processing items in the input means, and a control means 26 that controls the storage means, display means, input means, and clock means, and the control means 26 is controlled to display the scheduled processing items stored in the storage means 22 on the display means 23, sequentially obtain the implementation timing of the scheduled processing items input by the input means 24 using the clock means 25, and store them in the storage means 22. In this embodiment, the input means 24 is a touch panel type that allows input by touching the display surface displayed by the display means 23.

[0024] As described above, it is desirable that this security report creation system 1a be located on the system management server 2 side as shown in Figure 1, and be operated via an appropriate communication means using a terminal device (for example, IR or MR glasses 3 (see Figure 13), a mobile phone terminal 4, or a personal computer 6 (see Figure 1) described later).

[0025] A plurality of mobile terminal devices 4 are installed, and are operated with report items, check items, etc. assigned in advance to each mobile terminal device 4. For example, when security duties are assigned to a plurality of security guards, the tasks may be assigned to each terminal device owned by each security guard.

[0026] Furthermore, the security report creation system 1a is connected to a backup editing terminal device (for example, a personal computer 6) which is connected to the system management server 2 via an appropriate communication means. The report creation system 1a of the present invention can be edited using the mobile terminal device 4 owned by the security guard, but the system management server 2 can also be accessed from the personal computer 6 to sequentially download data being entered using the mobile phone terminal 4. In the present invention, it is preferable to operate using the mobile phone terminal 4 or IR / MR glasses 3, but a backup is provided so that reports can be created using a general-purpose personal computer 6 even in the event of a network failure or terminal malfunction.

[0027] In this way, what was previously prepared by hand or on a computer 6 can be made more efficient and, by digitizing it, what was previously submitted by hand or printed on paper can be digitized, so that it can be stored and viewed on the terminal devices 8 and 9 of the management company or management association, thereby making operations more efficient.

[0028] 1 and is operated by, for example, a mobile phone terminal type mobile terminal device 4. Specifically, the security report writing system 1a, which is incorporated into the management server 2, can be launched on the mobile phone terminal device 4 as application software (hereinafter referred to as "app"). At the scene where security is carried out, sometimes a single person works, but usually multiple people work together. When a security guard arrives at the scene and starts work, he starts the app on his / her own smartphone-type mobile phone terminal 4, and the "Security Management System Main Menu" screen shown on the left side of Figure 9 appears.

[0029] Then, procedures are carried out to start or end work, and in the security industry, these are customarily referred to as Jyoban and Shimoban. From here on, explanations will be given in this sense. First, when a security guard arrives at work and goes on duty, the system management server 2 has a list of people scheduled to work at each work location registered in advance, and when the security guard arrives at work, the mobile phone terminal 4 of that security guard is authenticated, and if it does not match the security guard registered in advance, the on-duty processing cannot be completed.

[0030] For example, as described in the flow diagram shown in Fig. 3, when "High / Low Shift Report" is touched on the mobile terminal device 4 on the left side of Fig. 9 to execute the "High / Low Shift Report" process, a check is made in step 51 to see if the current time is within the high shift reporting or low shift reporting time period. This functions as a safety measure to prevent a malicious third party attempting to use the mobile terminal device 4 from accessing information if it is outside of these hours. Then, within a specified time, in step 52 it is determined whether it is the upper or lower shift, and if it is the upper shift, the process proceeds to step 53, where the information on those scheduled to work that day stored in advance in the memory means 22 is referenced, and if it is indeed a matching security guard (employee) at the desired work location, then in step 54, if necessary, other authentication such as whether the person has arrived at the site is approved, the upper shift processing ends, and in step 55 the person is on duty. The screen of the mobile terminal device 4 then becomes as shown on the right side of Figure 9, and the main menu of the security work management system is displayed with additional menus that can be operated and viewed, such as "Security Work" for performing security management work, "Report Work" for creating security reports, and "Training / Manuals" for training information on each site and machine operation, as well as manuals for each site.

[0031] The authentication up to step 54 can be confirmed by known means such as reading the management code of the mobile terminal device 4 (for example, a telephone number written in the SIM of a mobile phone or an identification code managed separately), reading an IC tag installed at the site, or checking the location information of the mobile terminal device 4. In this way, on the day, the security guard in charge arrives at his / her place of work and is notified that he / she has definitely been called in through various authentications.

[0032] On the other hand, as described above, there are rare cases where an employee who is different from the employee whose information on scheduled employees at the site is set in advance in the storage means 22 reports to the shift, in which case confirmation / authentication cannot be obtained in step 54 and the status is put on hold in step 56. When it is determined that a change will be made by control and it is confirmed in step 57 in the storage means 22 that the employee who was put on hold in step 56 is a legitimate employee, the employee is determined to be on duty, and the process reaches step 55, transitioning to the screen on the right side of FIG.

[0033] Since the time check has already been performed in the previous step 51, the process for the lower number starts from step 52 and moves to step 59, where the lower number process is performed, and the high number and low number processes are completed. This will then change to the main menu of the security management system, as shown on the left side of Figure 9, and you will no longer be able to operate or view the security information.

[0034] If a guard on duty forgets to clear his shift and leaves his place of work, or if the time is monitored in step 58 and the control center determines that no overtime or extension of shift will be allowed, the process moves to step 59, where the guard is forcibly cleared of his shift.

[0035] Returning to the explanation of the security report creation system 1a, when multiple security guards are on duty and need to take a nap in the middle of the night as shown in Fig. 7, they are assigned in advance to be divided into security guards at the disaster prevention center, security guards entering the nap room, security guards making patrols, and security guards at the disaster prevention center, and so on, and the specific duties of security guard No. 1 (top of Fig. 7) "Invention Taro" and security guard No. 2 (bottom of Fig. 7) "Patent Jiro" often differ in their work. This information is also stored in advance in the system management server 2. After the on-duty report is completed, the work schedule for that day may be displayed for each security guard in charge.

[0036] Then, when the "Security Work" button is touched from the main menu of the security management system (right side of Fig. 9), the screen shown in Fig. 10 appears, displaying the security work details (scheduled processing items 11) corresponding to each security guard (the left side of Fig. 8 displays the scheduled processing items 11 of Hatsumatarou, and the right side of Tokkyo Jiro). The scheduled times 10 set in advance are written to the right of these items, and by touching an item according to the schedule, the item is highlighted, the actual implementation time is obtained, and the (processing start time 14) is displayed below the scheduled processing item 11, and it is determined that the scheduled processing item 11 is being implemented. It is also possible to set an alarm to sound before the scheduled time 10 of the scheduled processing item 11 or at the scheduled time, so that it can be set to prevent forgetting about it.

[0037] Below the scheduled time 10, there is a details button 12, and when this button is touched, for example, if the "patrol" button is located, the patrol route shown in Fig. 8 is displayed on the screen, and it can be enlarged and scrolled up and down and left and right. Touching the back button returns to the "security duties" screen. Details buttons 12 for screens other than the "patrol" details screen display explanations of each task and cautions (not shown).

[0038] In the Special Notes 13 at the bottom right of the "Security Operations" screen, if an alarm is issued or any other report item occurs, items to be entered are displayed and can be written in. In this way, except for Special Notes 13, the security report is automatically created by touching the buttons for each security operation (items to be processed 11) on the "Security Operations" screen according to the timing of the operation.

[0039] For example, if you touch the "Report Tasks" button from the main menu of the security management system and then touch the "Report Preview" button in Figure 11, the screen in Figure 12 will be displayed, allowing you to view, enlarge, or scroll up, down, left, and right to confirm or edit the tasks. Even in the case of multiple security guards as shown in Figure 10, when each guard performs his or her own task, he or she simply touches the task button in sequence for each task, and a report list showing when, who, where, and what will be edited, as shown in "Report Preview" in Figure 12.

[0040] Touching the "Edit Report" button from the "Report Operations Menu" allows you to edit the screen shown in Figure 12. If you touch the "Security Operations" scheduled processing item 11 button late or forget to do so, an estimated time is displayed, but this can easily be changed by editing.

[0041] When the "Report Print" button is touched from the "Report Operation Menu," the print preview screen in Figure 15 is displayed, and after checking and finding no problems, the report can be printed by pressing the "Print Start" button, or transferred to the system management server 2 by pressing the "Register Report" button, allowing the management company to check it at any time. The names of the two security guards in the top right of the report in Figure 15, the third line of the report column "Light bulb out in front of elevator," the fifth line "Car door forgotten to close," and the fourteenth line "Trash area shutter on first floor broken" can be entered by switching to another screen using the "Special Notes 13" button, or can be entered on the edit screen.

[0042] Furthermore, when the mobile terminal device 4 is operated with IR (virtual reality) or MR (augmented reality) glasses 3, it becomes easy to obtain photographs and images during security guard duties or patrols. This input means may be a dedicated means, or may be connected to a mobile phone terminal owned by each individual for use.

[0043] By using the IR / MR glasses 3 shown in Fig. 13, the report shown in Fig. 15 and the photographic data in Fig. 14 can be easily obtained. The IR / MR glasses 3 are basically equipped with a camera means 48 and a display means 43, and the display means 43 in particular is in the form of glasses and is capable of displaying real and virtual (augmented) information, allowing security work to be performed while displaying various types of information, thus providing scalability of the work.

[0044] Furthermore, like a normal portable terminal device (such as a mobile phone terminal or a pad-type input / output terminal), it has input means 44, storage means 42, communication means 47, and control means 46, and these can be combined as appropriate. In this way, the control is such that the scheduled processing items 11 stored in the storage means 22 are displayed on the display means, and the execution timing of the scheduled processing items 11 is sequentially acquired by the clock means 25 based on the time inputted by the input means 24, and stored in the storage means 22, so that security reports 35 can be easily made, enabling security guards to concentrate on security duties, and thus the system can be provided as being extremely useful in industry.

[0045] In addition, the security report writing system is located on the system management server side, and all security work information is also managed on the server side, so that even if an employee who has lost a mobile terminal device or resigned from security work continues to own the mobile terminal device, the authentication of the upper and lower numbers cannot be obtained, so that security information is not leaked inadvertently and security problems are also solved. [Explanation of symbols]

[0046] 1. Security report creation system 2. System management server 3...IR, MR glasses 4. Mobile phone terminal equipment 5. Printer 6. Computer 7. Internet network 8…Management association terminal 9…Administration company terminal 10…Scheduled time 11...Items to be processed 12...Details button 13. Special Notes 14…Processing start time 22…Memory means 23, 43...display means 24, 44...Input method 25...Clock means 26, 46...Control means 27, 47…Means of communication 48...Camera means

Claims

1. A security work management system that has a clock-in / clock-out management function for managing the clock-in / clock-out of employees by accessing the security work management system from a mobile terminal device owned by an employee or a workplace terminal device installed at a workplace, and further accumulates patrol and management item information or training information for security work in facilities such as buildings and condominiums, and performs security work based on the accumulated information while writing and viewing information as necessary, The security work management system is driven by an appropriate power supply means and is provided with a storage means for storing security work information such as patrol and management item information or training information for security work in advance, a display means for displaying the security work information stored in the storage means, an input means for inputting duty start information and duty end information for security work, as well as patrol and security information over time, a clock means for providing time information based on the timing of inputting or outputting at least the duty start information and duty end information, as well as information relating to patrol and security information, in the input means, and a control means for controlling the storage means, display means, input means and clock means, This security work management system is characterized in that the control means controls the display means to display security work information such as patrol and management item information or training information related to security work stored in the memory means during working hours based on security work start information and end information input by the input means and clock means.

2. The security service management system according to claim 1, further characterized in that the security service management system is provided on a system management server side and is operated by the mobile terminal device or the workplace terminal device via an appropriate communication means.

3. The security work management system according to claim 1 or 2, characterized in that when an employee inputs work start information for security work using the input means, the work start information and work end information for the employee's security work are established only if it is confirmed that the employee is an employee whose information on scheduled employees scheduled to work at the site has been stored in advance in the storage means.

4. The security work management system according to any one of claims 1 to 3, characterized in that when the input means inputs work start information for security work from an employee whose information on scheduled employees to work at the site has been stored in advance in the memory means, the temporary input is accepted, and then the scheduled employee is changed in the memory unit, and when it matches the employee for whom the temporary input was accepted, the work start information and work end information for the employee's security work are established.

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