Information processing device, system, information processing method, and program

Abstract

To provide an information processing device capable of providing technology for supporting better proposal of house renovation work details even by a staff of an autonomous body with little experience.SOLUTION: An information processing device according to an embodiment of the present disclosure is provided with: an application processing section for receiving a house renovation cost payment application including a body state of an applicant and house renovation work details; an analysis section for retrieving previous house renovation work details associated with the house renovation cost payment application including a similar body state to the body state among house renovation works associated with the previous house renovation cost payment application; and a display control section for making an outer terminal display the previous house renovation works.SELECTED DRAWING: Figure 3

Description

[Technical field]

[0001] The present disclosure relates to an information processing device, a system, an information processing method, and a program. [Background technology]

[0002] When people who have received nursing care certification remodel their homes to allow them to live at home for longer, they can apply to their local government to receive a portion of the cost of the remodeling. This application is called the Nursing Care Insurance Home Nursing Care (Preventive Nursing Care) Home Remodeling Subsidy Application.

[0003] Conventionally, there has been known an application document creation support system that displays descriptions of construction work previously submitted when an applicant, such as a care manager, creates a "Statement of Reasons for Needing Home Renovations" for the application (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0004] [Patent Document 1] JP 2020-204926 A Summary of the Invention [Problem to be solved by the invention]

[0005] Meanwhile, local government officials (hereafter referred to simply as officials) accept applications for nursing care insurance home improvement subsidies (preventive nursing care) from applicants and review the contents of the application. Officials judge from the application contents whether the proposed home improvement work is appropriate.

[0006] In that case, the staff may refer to the details of the home renovation work associated with the acquired home renovation application information by acquiring the home renovation application information from the applicant with a similar physical condition based on the "physical condition of the user (applicant)" described in the "Reasons for Needing Home Renovation." This may enable the staff to propose more appropriate home renovation work to the applicant.

[0007] Currently, when staff members check the applicant's physical condition and the contents of the home renovation work and find areas that would benefit from additional renovation work, they provide a service of suggesting additional renovation work to the applicant. However, the service is inconsistent because the suggestions for additional renovation work depend on the staff member's personal sense and work experience. In addition, staff members often move to other departments every three or four years, so it is rare for staff members with the knowledge to suggest such better renovation work to be continuously involved in the application and review process.

[0008] Now, consider the following example.

[0009] If there is a step on the approach from the entrance to the gate and this is converted into a slope, it can make it easier for people to slip when going out on rainy days, increasing the risk of falling, so in some cases the conversion work ends up being incomplete.

[0010] In this case, an experienced official who is familiar with past housing renovation cases may suggest to the applicant that they add handrail installation work to eliminate the step and allow the applicant to go outside safely even in rainy weather when reviewing the contents of the housing renovation. On the other hand, an inexperienced official may approve the application without suggesting the additional work of installing handrails, which may result in the applicant's life being less safe after the work is completed.

[0011] Due to the nature of providing a public service, it is desirable to eliminate the personal nature of the application and review work as much as possible and to provide services as uniform as possible.

[0012] However, the technology disclosed in Patent Document 1 is related to supporting the applicant's work, and does not contribute to improving the screening work of staff.

[0013] In view of the above, the present disclosure aims to provide a technology that helps even inexperienced local government officials propose home renovation work content based on past applications. [Means for solving the problem]

[0014] An information processing device according to one embodiment of the present disclosure includes an application processing unit that accepts a home renovation expense payment application including the applicant's physical condition and the details of the home renovation work, an analysis unit that searches for details of past home renovation work associated with a home renovation expense payment application that includes a physical condition similar to the applicant's physical condition, from home renovation work associated with past home renovation expense payment applications, and a display control unit that displays the details of the past home renovation work on an external terminal. Effect of the Invention

[0015] According to one aspect of the present disclosure, a technology can be provided that helps even inexperienced local government officials propose better home renovation work details. [Brief description of the drawings]

[0016] [Figure 1] FIG. 1 is a block diagram showing a schematic configuration example of a home improvement expense payment application system according to a first embodiment of the present disclosure. [Diagram 2] FIG. 1 is a block diagram showing an example of a hardware configuration of an examination support device according to a first embodiment of the present disclosure. [Diagram 3] FIG. 1 is a block diagram showing an example of a functional configuration of an examination support device according to a first embodiment of the present disclosure. [Figure 4] FIG. 1 is a block diagram showing an example of the hardware configuration of a staff user terminal and an applicant user terminal according to a first embodiment of the present disclosure. [Diagram 5] FIG. 2 is a diagram showing an example of the configuration of a physical condition database according to the first embodiment of the present disclosure; [Figure 6] FIG. 1 is a diagram showing an example of the configuration of a home repair work database according to the first embodiment of the present disclosure; [Figure 7] A flowchart showing an example of the operation of the examination support device according to the first embodiment of the present disclosure. [Figure 8]A flowchart showing an example of the operation of the examination support device according to the second embodiment of the present disclosure. [Figure 9] A flowchart showing an example of the operation of the examination support device according to the third embodiment of the present disclosure. [Figure 10] A flowchart showing an example of the operation of the examination support device according to the fourth embodiment of the present disclosure. [Figure 11] A flowchart showing an example of the operation of the examination support device according to the fifth embodiment of the present disclosure. [Figure 12] A flowchart showing an example of the operation of the examination support device according to the sixth embodiment of the present disclosure. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0017] Hereinafter, embodiments of the present disclosure will be described with reference to the drawings. However, the scope of the invention is not limited to the examples shown in the drawings. In the following description, the same reference numerals are used to designate components having the same functions and configurations, and the description thereof will be omitted.

[0018] (Summary of the embodiments of the present disclosure) According to an embodiment of the present disclosure, an information processing device (e.g., an examination support device 10 described later) includes an application processing unit (e.g., an application processing unit 101 described later), an analysis unit (e.g., a database analysis unit 103 described later), and a display control unit (e.g., a display control unit 104 described later). The application processing unit accepts a home improvement expense payment application including the applicant's physical condition and the contents of the home improvement work. The analysis unit searches for the contents of past home improvement work associated with the home improvement expense payment application including a physical condition similar to the accepted physical condition from among the home improvement works associated with the past home improvement expense payment applications. The display control unit displays the contents of the past home improvement work on an external terminal (e.g., a staff user terminal 20 described later).

[0019] In this way, the information processing device displays on the external terminal the details of the home improvement work associated with the home improvement expense payment application that includes a past physical condition similar to the applicant's physical condition. This allows even an inexperienced local government employee to consider the applicant's physical condition and propose the best home improvement work from among the past home improvement work contents.

[0020] (Embodiment 1) <System configuration> FIG. 1 is a block diagram showing an example of a schematic configuration of a nursing care insurance home nursing care (preventive nursing care) home improvement expense payment application system (hereinafter, abbreviated as home improvement expense payment application system) according to the first embodiment of the present disclosure.

[0021] As shown in Fig. 1, the home improvement expense payment application system 1 includes an examination support device 10, a staff user terminal 20, and an applicant user terminal 30. The examination support device 10, the staff user terminal 20, and the applicant user terminal 30 are communicatively connected to each other via a communication network 40. Such a communication network 40 may be one or a combination of a LAN (Local Area Network), a WAN (Wide Area Network), the Internet, an intranet, a VPN (Virtual Private Network), a mobile communication network, and the like.

[0022] Note that, although Figure 1 shows one each of the review support device 10, staff user terminal 20, and applicant user terminal 30, there may be multiple review support devices 10, staff user terminals 20, and / or applicant user terminals 30.

[0023] The staff user terminal 20 and the applicant user terminal 30 may be referred to as user terminals, terminals, user devices, devices, etc. The staff user terminal 20 and the applicant user terminal 30 are external terminals for the examination support device 10.

[0024] A part of the home improvement expense payment application system 1 may be installed in a cloud environment. For example, the examination assistance device 10 may be installed in a cloud environment. However, the location of the devices constituting the home improvement expense payment application system 1 (for example, the examination assistance device 10) is not limited to the cloud environment, and such devices may be installed in an on-premise environment.

[0025] The examination assistance device 10 may be used to assist in the examination process related to home improvement expense payment applications, and may be installed in a cloud environment as described above.

[0026] The examination support device 10 accepts a housing renovation expense payment application that describes (i.e., includes) the applicant's physical condition and the contents of the housing renovation work from the applicant's user terminal 30 (corresponding to the "first terminal") via the communication network 40. The examination support device 10 searches for the contents of the past housing renovation work associated with the housing renovation expense payment application that includes a physical condition similar to the physical condition included in the accepted housing renovation expense payment application, from among the housing renovation works associated with the past housing renovation expense payment applications. The examination support device 10 transmits the contents of the past housing renovation work to the staff user terminal 20 (corresponding to the "second terminal" and "external terminal") via the communication network 40, thereby displaying the contents of the past housing renovation work on the staff user terminal 20 (the display device, display unit). Note that in this application, the above-mentioned "similar" is a concept that includes "same".

[0027] The staff user terminal 20 may be a terminal used by local government staff for the examination work related to housing renovation expense payment applications, and may be installed in a local government building, for example.

[0028] The staff user terminal 20 receives the details of the past home repair works from the examination support device 10 via the communication network 40. The staff user terminal 20 displays the received details of the past home repair works.

[0029] The applicant user terminal 30 may be a terminal used by a care manager / caregiver who cares for a care recipient or the care recipient himself / herself for application work related to a housing renovation expense payment application, and may be, for example, a terminal owned by the care manager / caregiver or the care recipient. Alternatively, the applicant user terminal 30 may be used by a local government employee or installed in a local government building.

[0030] The applicant's user terminal 30 transmits a home improvement expenses payment application, which describes the applicant's physical condition and the details of the home improvement work, to the examination support device 10 via the communication network 40.

[0031] <Configuration of the examination support device> 2 is a block diagram showing an example of a hardware configuration of the examination assistant device according to the embodiment 1 of the present disclosure. The examination assistant device 10 may be realized by any one of a server, a PC, or a computer, or an information processing device.

[0032] 2, the examination assistant device 10 may include a storage device 11, a processing device 12, a user interface (UI) device 13, a communication device 14, and a bus 15. The storage device 11, the processing device 12, the UI device 13, and the communication device 14 may be connected to each other via the bus 15.

[0033] The programs or instructions for implementing the functions and processes described above and below in the examination assistant device 10 may be downloaded from some external device (e.g., a server) via a network, etc. Also, such programs or instructions may be provided from a removable storage medium such as a CD-ROM (Compact Disc Read Only Memory) or a flash memory.

[0034] Storage device 11 is realized by a random access memory (RAM), a flash memory, a hard disk drive, etc., and stores installed programs or instructions as well as files, data, etc. used in executing the programs or instructions. Storage device 11 may include a non-transitory storage medium.

[0035] The processing device 12 may be realized, for example, by a general-purpose processor or controller (circuit), or may be realized by a dedicated processor or controller (circuit). When realized by a general-purpose processor, the processing device 12 may be realized by one or more CPUs (Central Processing Units), GPUs (Graphics Processing Units), processing circuitry, etc., which may be composed of one or more processor cores. In this case, the processing device 12 executes the functions and processing of the examination assistance device 10 described above and below according to the program or instructions stored in the storage device 11, data such as parameters used to execute the program or instructions, etc. Such a program may be a program that causes the computer or processing device 12 to function as the examination assistance device 10 according to the present disclosure when executed by the computer or processing device 12. In addition, such a program may be a program that causes the computer or processing device 12 to execute the home improvement cost payment application related method according to the present disclosure when executed by the computer or processing device 12.

[0036] The UI device 13 may be composed of input devices such as a keyboard, a mouse, a camera, a microphone, etc., output devices such as a display, a speaker, a headset, a printer, etc., and input / output devices such as a haptic device, a touch panel, etc., and realizes an interface between a user and the examination assistance device 10. For example, a user operates the examination assistance device 10 by operating a graphical user interface (GUI) displayed on a display or a touch panel using a keyboard, a mouse, etc.

[0037] The communication device 14 may be realized by various communication circuits that execute communication processes with external devices, the Internet, a LAN, a VPN, or other communication networks.

[0038] The above-described hardware configuration of the examination assistance device 10 is merely an example, and the examination assistance device 10 according to the present disclosure may be realized by any other appropriate hardware configuration.

[0039] FIG. 3 is a block diagram illustrating an example of a functional configuration of the examination assistance device according to the first embodiment of the present disclosure.

[0040] 3, the examination support device 10 includes an application processing unit 101, a database (DB) creating / updating unit 102, a DB analysis unit 103, a display control unit 104, a physical condition DB 121, and a home improvement work DB 122. The application processing unit 101, the DB creating / updating unit 102, the DB analysis unit 103, and the display control unit 104 may be realized as hardware, software, or a combination of hardware and software by the processing device 12. The physical condition DB 121 and the home improvement work DB 122 may be realized by the storage device 11.

[0041] The application processing unit 101 accepts a home improvement expense payment application transmitted by the applicant's user terminal 30 via the communication device 14. The home improvement expense payment application describes the applicant's physical condition and the details of the home improvement work. In this application, "accept" may be appropriately read as "receive" or "acquire", "send" may be appropriately read as "output", and "application" may be appropriately read as "application form".

[0042] The application processing unit 101 processes the received home improvement expense payment application. Specifically, the application processing unit 101 extracts information such as "physical condition of the user (applicant)" (hereinafter, physical condition) from the "reason for needing home improvement" written in the received home improvement expense payment application in a predetermined format (for example, in XML (extensible markup language) format), and outputs it to the DB creation / update unit 102 and the DB analysis unit 103. The application processing unit 101 also extracts information such as "renovation comments (contents of home improvement work)" (hereinafter, home improvement work or home improvement work contents) written in the received home improvement expense payment application in a predetermined format (for example, in XML format), and outputs it to the DB creation / update unit 102 and the DB analysis unit 103.

[0043] The DB creation / update unit 102 stores information on the physical condition, etc., output by the application processing unit 101 in a physical condition DB 121. In addition, the DB creation / update unit 102 stores information on home improvement work, etc., output by the application processing unit 101 in a home improvement work DB 122.

[0044] When the DB creation / update unit 102 acquires information to be stored in the physical condition DB 121 or the home improvement work DB 122, the DB creation / update unit 102 appropriately stores the information in the corresponding DB. For example, the construction cost of the home improvement work is stored in the home improvement work DB 122 when the amount is determined.

[0045] Based on the information on the physical condition and the home improvement work output by the application processing unit 101 and the information stored in the physical condition DB 121 and the home improvement work DB 122, the DB analysis unit 103 extracts from the home improvement work DB 122 the contents of past home improvement work associated with the past physical condition (of the applicant) similar to the physical condition output by the application processing unit 101. As a judgment of the similarity, for example, the DB analysis unit may extract characteristic parts (bad parts (legs, right leg, arm, right arm, etc.)) from the physical condition output by the application processing unit 101 and compare the extracted characteristic parts with the past physical conditions stored in the physical condition DB 121 to judge whether they are similar or not (for example, if the bad parts match, it may be judged that they are similar). Alternatively, for example, if the physical condition output by the application processing unit 101 is completely identical to the past physical condition stored in the physical condition DB 121, the similarity score may be determined to be "1", and if both are lower limb disorders but different between the left and right, the similarity score may be determined to be "0.8". In this way, the similarity score between the physical condition output by the application processing unit 101 and the past physical conditions may be determined according to a predetermined rule, and if the similarity score is a predetermined value (e.g., 0.6) or more, it may be determined that they are similar. In addition, when determining the similarity of the physical conditions, the DB analysis unit 103 may take into consideration the certification level (e.g., the "certification level" field 133 in FIG. 5) and / or the assistive device (e.g., the "assistive device" field 138 in FIG. 5) of the applicant. For example, a comparison may be made only with the past physical conditions of applicants with the same certification level (e.g., nursing care level 1), or a comparison may be made only with the past physical conditions of applicants who use the same assistive device (e.g., a cane, a wheelchair, etc.). Then, the DB analysis unit 103 extracts one or more past home repair work details associated with one or more past physical conditions determined to be similar.

[0046] The DB analysis unit 103 outputs the extracted home improvement work details associated with the applicant's past physical condition to the display control unit 104 together with a similarity score as necessary.

[0047] The display control unit 104 transmits the home improvement work details output by the DB analysis unit 103 to the staff user terminal 20 so that the home improvement work details are displayed on the staff user terminal 20 in descending order of similarity score as necessary. In other words, the display control unit 104 controls (displays) the home improvement work details on the staff user terminal 20 in descending order of similarity score as necessary. In addition, the display control unit 104 may further display, together with the home improvement work details, a message to the effect that the home improvement work details are proposed to the user (staff member) of the staff user terminal 20 and / or the home improvement work details described in the application on the staff user terminal 20.

[0048] The physical condition DB 121 stores information on (past) physical conditions, etc. Details of the physical condition DB 121 will be described later with reference to FIG.

[0049] The home improvement work DB 122 stores information on (past) home improvement work, etc. Details of the home improvement work DB 122 will be described later with reference to FIG.

[0050] <Configuration of staff user terminals and applicant user terminals> 4 is a block diagram showing an example of the hardware configuration of the staff user terminal and the applicant user terminal according to the first embodiment of the present disclosure. The staff user terminal 20 and the applicant user terminal 30 (referred to as user terminals 20 and 30) may be realized by any calculator (computer) or information processing device such as a PC, tablet, or smartphone.

[0051] 4, the user terminal 20, 30 may include a storage device 21, a processing device 22, a UI device 23, a communication device 24, and a bus 25. The storage device 21, the processing device 22, the UI device 23, and the communication device 24 may be connected to each other via the bus 25.

[0052] The programs or instructions for implementing the functions and processes described above and below in the user terminals 20 and 30 may be downloaded from some external device (e.g., a server) via a network, etc. Also, such programs or instructions may be provided from a removable storage medium such as a CD-ROM or a flash memory.

[0053] Storage device 21 is realized by RAM, flash memory, a hard disk drive, etc., and stores installed programs or instructions as well as files, data, etc. used in executing the programs or instructions. Storage device 21 may include a non-transitory storage medium.

[0054] The processing device 22 may be realized, for example, by a general-purpose processor or controller (circuit), or may be realized by a dedicated processor or controller (circuit). When realized by a general-purpose processor, the processing device 22 may be realized by one or more CPUs, GPUs, processing circuits, etc., which may be composed of one or more processor cores. In this case, the processing device 22 executes the functions and processes of the user terminals 20, 30 described above and below according to the programs or instructions stored in the storage device 21, data such as parameters used to execute the programs or instructions, etc. Such a program may be a program that causes the computer or processing device 22 to function as the user terminals 20, 30 according to the present disclosure when executed by the computer or processing device 22. In addition, such a program may be a program that causes the computer or processing device 22 to execute the home renovation expense payment application related method according to the present disclosure when executed by the computer or processing device 22.

[0055] The UI device 23 may be composed of input devices such as a keyboard, a mouse, a camera, a microphone, etc., output devices such as a display, a speaker, a headset, a printer, etc., and input / output devices such as a haptic device, a touch panel, etc., and realizes an interface between the user and the user terminal 20, 30. For example, the user operates the user terminal 20, 30 by operating the GUI displayed on the display or touch panel using the keyboard, mouse, etc.

[0056] The communication device 24 may be realized by various communication circuits that execute communication processes with external devices, the Internet, a LAN, a VPN, or other communication networks.

[0057] The above-described hardware configurations of the user terminals 20 and 30 are merely examples, and the user terminals 20 and 30 according to the present disclosure may be realized by other appropriate hardware configurations.

[0058] In this embodiment, the processing device 22 of the staff user terminal 20 receives the contents of the home renovation work from the examination support device 10 via the communication device 24 of the staff user terminal 20. The processing device 22 of the staff user terminal 20 may receive, from the examination support device 10 via the communication device 24 of the staff user terminal 20, the contents of the home renovation work, together with the contents of the home renovation work, a message to the effect that the contents of the home renovation work are proposed to the user (staff) of the staff user terminal 20, and / or the contents of the home renovation work described in the application. The staff user terminal 20 displays the received contents of the home renovation work (displays them on a display device included in the UI device 23 of the staff user terminal 20). The staff user terminal 20 may display, together with the received contents of the home renovation work, a message to the effect that the contents of the home renovation work are proposed to the user (staff) of the staff user terminal 20, and / or the contents of the home renovation work described in the application.

[0059] In this embodiment, the processing device 22 of the applicant's user terminal 30 transmits a home improvement expense payment application, including the applicant's physical condition and the details of the home improvement work, to the examination support device 10 via the communication device 24 of the applicant's user terminal 30. The home improvement expense payment application may be accepted on paper. In this case, the information in the application accepted on paper may be transmitted by an employee to the examination support device 10 via the employee user terminal 20 or the applicant user terminal 30, or the paper application may be scanned, and the scanned information may be imported by an employee into the employee user terminal 20 or the applicant user terminal 30 and then transmitted to the examination support device 10.

[0060] <Physical condition DB and housing renovation work DB> Next, examples of the configuration of the physical condition DB 121 and the home improvement work DB 122 will be described with reference to FIG. 5 and FIG. 6, respectively.

[0061] As shown in FIG. 5, the physical condition DB 121 has an "applicant ID" field 131, a "construction ID" field 132, a "certification level" field 133, a "disease" field 134, a "medical history" field 135, a "physical condition" field 136, a "housemate" field 137, a "assistive device used" field 138, a "care status" field 139, and a "care service used" field 140. Note that the fields shown in FIG. 5 are merely examples, and other fields may be added, or some of the fields shown in FIG. 5 may be omitted. Also, the names of the fields shown in FIG. 5 are merely examples, and other names may be used. Also, the values ​​of the fields shown in FIG. 5 are merely examples, and other values ​​may be used.

[0062] The "applicant ID" indicates information for identifying the applicant. The "construction ID" indicates information for identifying the renovation work on the applicant's house. The "certification level" indicates information on the level of nursing care required by the applicant. The value of the "certification level" field 133 may be additionally used in the similarity determination. The "disease" indicates the illness the applicant is suffering from at the time of DB registration (i.e., at the time of application). The "medical history" indicates the illness the applicant has suffered from in the past. The "physical condition" indicates the status of the applicant's physical disability, etc. The value of the "physical condition" field is used in the similarity determination. The "cohabitant" indicates whether or not the applicant lives with someone. The "assistive equipment used" indicates the assistive equipment used by the applicant in daily life. The value of the "assistive equipment used" field 138 may be additionally used in the similarity determination. The "care situation" indicates information on whether the applicant needs assistance. The "care service used" indicates the care service used by the applicant. It goes without saying that the values ​​of fields other than the "certification level" field 133 and the "assistive equipment used" field 138 may be additionally used in the similarity determination.

[0063] As shown in FIG. 6, the home improvement work DB 122 has an "applicant ID" field 151, a "work ID" field 152, a "work location" field 153, a "work location" field 154, a "work item" field 155, a "house" field 156, a "work purpose" field 157, and a "work cost" field 158. Note that the fields shown in FIG. 6 are merely examples, and other fields may be added, or some of the fields shown in FIG. 6 may be omitted. Also, the names of the fields shown in FIG. 6 are merely examples, and other names may be used. Also, the values ​​of the fields shown in FIG. 6 are merely examples, and other values ​​may be used.

[0064] "Applicant ID" indicates information identifying the applicant. "Work ID" indicates information identifying the renovation work on the applicant's home. "Work location" indicates the location where the work will be carried out at the "work site" of the applicant's home. "Work location" indicates the location where the work will be carried out at the applicant's home. "Work items" indicate the content of the work to be carried out at the "work site" of the applicant's home. "House" indicates a detached house, apartment building, etc. "Purpose of work" indicates the purpose of the work. "Work cost" indicates the cost incurred for the work.

[0065] As described above, the home improvement work DB122 may have additional fields. For example, the home improvement work DB122 may have a "work type" field indicating the work type of the home improvement work and a "contractor" field indicating the contractor of the home improvement work. Examples of the value of the "work type" may include interior work, exterior work, electrical work, plumbing work, etc. Also, for example, the home improvement work DB122 may have a "region" field indicating the region where the home improvement work was performed. Examples of the value of the "region" may include prefecture-level regions such as Tokyo, Hokkaido, Chiba, etc., or may include more specific regions such as city level and town level.

[0066] As can be seen from FIG. 5 and FIG. 6, the physical condition DB 121 and the home improvement work DB 122 are associated with each other via the applicant ID and the work ID.

[0067] <Operation of the examination support device> Next, an example of the operation of the examination support device 10 will be described.

[0068] FIG. 7 is a flowchart illustrating an example of the operation of the examination assistance device according to the first embodiment of the present disclosure.

[0069] In step S11, the examination support device 10 (application processing unit 101) accepts a housing renovation expense payment application from the applicant's user terminal 30.

[0070] In step S12, the examination support device 10 (application processing unit 101) processes the received home improvement expense payment application.

[0071] In step S13, the examination support device 10 (DB analysis unit 103) extracts from the home renovation work DB the home renovation work details of applicants whose past physical conditions are similar to the physical condition described in the received home renovation expense payment application.

[0072] In step S14, the examination support device 10 (the display control unit 104) causes the staff user terminal 20 to display the extracted details of the housing repair work.

[0073] <Effects of the First Embodiment> As described above, according to embodiment 1, even inexperienced local government officials can take into account the applicant's physical condition and propose better home renovation work from among past home renovation work.

[0074] (Embodiment 2) Next, a second embodiment of the present disclosure will be described. In the second embodiment, the description will focus on the differences from the first embodiment, and the description of the same or similar parts as the first embodiment may be omitted.

[0075] In the second embodiment (and the third to sixth embodiments described below), when searching for similar past physical conditions, the staff member may use the staff user terminal 20 to input and set search conditions.

[0076] More specifically, in the second embodiment, an upper limit of the construction cost budget may be set as a search condition. Alternatively or additionally, a lower limit of the construction cost budget may be set. In this manner, a range of the construction cost budget may be set. This range of the construction cost budget may be set according to the budget range desired by the applicant, which is included in the home renovation cost payment application.

[0077] <Configuration of the examination support device> The configuration of the home renovation expense payment application system 1 in embodiment 2 and the hardware configurations of the review support device 10 and the user terminals 20 and 30 are identical or similar to the configuration of the home renovation expense payment application system 1 in embodiment 1 and the hardware configurations of the review support device 10 and the user terminals 20 and 30, respectively, and therefore descriptions of these will be omitted.

[0078] The DB analysis unit 103 of the examination support device 10 according to the second embodiment receives search conditions from the staff user terminal 20 via the communication device 14. In the second embodiment, as described above, the DB analysis unit 103 receives the upper limit of the construction cost budget as a search condition.

[0079] The DB analysis unit 103 selects home improvement work details that satisfy the upper limit of the construction cost budget (see the "Construction Cost" field 158 in Figure 6) from the home improvement work details of applicants with similar physical conditions in the past that have been extracted from the home improvement work DB 122.

[0080] The DB analysis unit 103 outputs the selected home repair work details to the display control unit 104.

[0081] The display control unit 104 of the examination support device 10 according to the second embodiment transmits the home improvement work content output by the DB analysis unit 103 to the staff user terminal 20 so as to display the home improvement work content on the staff user terminal 20. In other words, the display control unit 104 causes (controls) the staff user terminal 20 to display the home improvement work content.

[0082] The processing device 22 (e.g., a search condition processing unit (not shown)) of the staff user terminal 20 in embodiment 2 receives an upper limit of the construction cost budget as a search condition from the staff in response to an operation on the UI device 23, and transmits the received upper limit of the construction cost budget to the review support device 10 via the communication device 24 of the staff user terminal 20.

[0083] <Operation of the examination support device> FIG. 8 is a flowchart illustrating an example of the operation of the examination assistance device according to the second embodiment of the present disclosure.

[0084] In step S11, the examination support device 10 (application processing unit 101) accepts a housing renovation expense payment application from the applicant's user terminal 30.

[0085] In step S12, the examination support device 10 (application processing unit 101) processes the received home improvement expense payment application.

[0086] In step S13, the examination support device 10 (DB analysis unit 103) extracts from the home renovation work DB the home renovation work details of applicants whose past physical conditions are similar to the physical condition described in the received home renovation expense payment application.

[0087] In step S21, the examination support device 10 (DB analysis unit 103) receives the upper budget limit for the housing renovation work from the staff user terminal 20 as a search condition.

[0088] In step S22, the examination support device 10 (DB analysis unit 103) selects, from the extracted home repair work contents, home repair work contents that satisfy the upper budget limit condition.

[0089] In step S23, the examination support device 10 (the display control unit 104) causes the staff user terminal 20 to display the selected housing repair work content.

[0090] <Effects of the second embodiment> As described above, according to the second embodiment, in addition to the effects of the first embodiment, it is possible to propose the contents of the home repair work within the applicant's desired budget.

[0091] (Embodiment 3) Next, a third embodiment of the present disclosure will be described. In the third embodiment, the description will focus on the differences from the first embodiment, and descriptions of the same or similar parts as the first embodiment may be omitted.

[0092] In the third embodiment, a search condition may be set to remove the same construction work content.

[0093] <Configuration of the examination support device> The configuration of the home renovation expense payment application system 1 in embodiment 3 and the hardware configurations of the review support device 10 and the user terminals 20 and 30 are identical to or similar to the configuration of the home renovation expense payment application system 1 in embodiment 1 and the hardware configurations of the review support device 10 and the user terminals 20 and 30, respectively, and therefore descriptions of these will be omitted.

[0094] The DB analysis unit 103 of the examination support device 10 according to the third embodiment receives search conditions from the staff user terminal 20 via the communication device 14. In the second embodiment, as described above, the DB analysis unit 103 receives a setting for removing the same construction content as the search conditions.

[0095] The DB analysis unit 103 removes the same work contents (based on the information on home renovation work output by the application processing unit 101) from the home renovation work contents of applicants with similar physical conditions in the past extracted from the home renovation work DB 122, and selects home renovation work contents from the remaining home renovation work contents.

[0096] The DB analysis unit 103 outputs the selected home repair work details to the display control unit 104.

[0097] The display control unit 104 of the examination support device 10 according to the third embodiment transmits the home improvement work content output by the DB analysis unit 103 to the staff user terminal 20 so as to display the home improvement work content on the staff user terminal 20. In other words, the display control unit 104 causes (controls) the staff user terminal 20 to display the home improvement work content.

[0098] The processing device 22 (e.g., a search condition processing unit (not shown)) of the staff user terminal 20 in embodiment 3 accepts a setting to remove the same construction details as a search condition from the staff in response to an operation on the UI device 23, and transmits the setting to the examination support device 10 via the communication device 24 of the staff user terminal 20.

[0099] <Operation of the examination support device> FIG. 9 is a flowchart illustrating an example of the operation of the examination assistance device according to the third embodiment of the present disclosure.

[0100] In step S11, the examination support device 10 (application processing unit 101) accepts a housing renovation expense payment application from the applicant's user terminal 30.

[0101] In step S12, the examination support device 10 (application processing unit 101) processes the received home improvement expense payment application.

[0102] In step S13, the examination support device 10 (DB analysis unit 103) extracts from the home renovation work DB the home renovation work details of applicants whose past physical conditions are similar to the physical condition described in the received home renovation expense payment application.

[0103] In step S31, the examination support device 10 (DB analysis unit 103) receives a setting from the staff user terminal 20 to remove the same construction content as a search condition.

[0104] In step S32, the examination support device 10 (DB analysis unit 103) removes duplicated home improvement work contents from the extracted home improvement work contents, and selects home improvement work contents from the remaining home improvement work contents.

[0105] In step S33, the examination support device 10 (the display control unit 104) causes the staff user terminal 20 to display the selected housing repair work content.

[0106] <Effects of the Third Embodiment> As described above, according to embodiment 3, in addition to the effects of embodiment 1, there is little need to propose home renovation work content that is the same as that of an application currently under review, so proposing overlapping home renovation work content can be avoided.

[0107] (Embodiment 4) Next, a fourth embodiment of the present disclosure will be described. In the fourth embodiment, the description will focus on the differences from the first embodiment, and descriptions of the same or similar parts as the first embodiment may be omitted.

[0108] In the fourth embodiment, a search condition may be set to remove construction details for which approval has not been granted (or to extract and display only construction details for which approval has been granted).

[0109] <Configuration of the examination support device> The configuration of the home renovation expense payment application system 1 in embodiment 4 and the hardware configurations of the review support device 10 and the user terminals 20 and 30 are identical to or similar to the configuration of the home renovation expense payment application system 1 in embodiment 1 and the hardware configurations of the review support device 10 and the user terminals 20 and 30, respectively, and therefore descriptions of these will be omitted.

[0110] The DB analysis unit 103 of the examination support device 10 according to the fourth embodiment receives search conditions from the staff user terminal 20 via the communication device 14. As described above, in the fourth embodiment, the DB analysis unit 103 receives, as a search condition, a setting for removing construction details for which approval has not been granted.

[0111] The DB analysis unit 103 removes unapproved home renovation work contents (not shown) from the home renovation work contents of applicants with similar physical conditions extracted from the home renovation work DB 122 in the past, and selects home renovation work contents from the remaining home renovation work contents.

[0112] The DB analysis unit 103 outputs the selected home repair work details to the display control unit 104.

[0113] The display control unit 104 of the examination support device 10 according to the fourth embodiment transmits the home improvement work content output by the DB analysis unit 103 to the staff user terminal 20 so as to display the home improvement work content on the staff user terminal 20. In other words, the display control unit 104 causes (controls) the staff user terminal 20 to display the home improvement work content.

[0114] The processing device 22 (e.g., a search condition processing unit (not shown)) of the staff user terminal 20 in embodiment 4 accepts a setting from the staff member to remove construction details that have not been approved as a search condition in response to an operation on the UI device 23, and transmits the setting to the examination support device 10 via the communication device 24 of the staff user terminal 20.

[0115] <Operation of the examination support device> FIG. 10 is a flowchart illustrating an example of the operation of the examination assistance device according to the fourth embodiment of the present disclosure.

[0116] In step S11, the examination support device 10 (application processing unit 101) accepts a housing renovation expense payment application from the applicant's user terminal 30.

[0117] In step S12, the examination support device 10 (application processing unit 101) processes the received home improvement expense payment application.

[0118] In step S13, the examination support device 10 (DB analysis unit 103) extracts from the home renovation work DB the home renovation work details of applicants whose past physical conditions are similar to the physical condition described in the received home renovation expense payment application.

[0119] In step S41, the examination support device 10 (DB analysis unit 103) receives, from the staff user terminal 20, a setting for removing construction details for which approval has not been given, as a search condition.

[0120] In step S42, the examination support device 10 (DB analysis unit 103) removes the home improvement work contents that have not been approved from the extracted home improvement work contents, and selects home improvement work contents from the remaining home improvement work contents.

[0121] In step S43, the examination support device 10 (the display control unit 104) causes the staff user terminal 20 to display the selected housing repair work content.

[0122] <Effects of the fourth embodiment> As described above, according to the fourth embodiment, in addition to the effect of the first embodiment, it is possible to propose home improvement work contents that are likely to be approved.

[0123] (Embodiment 5) Next, a fifth embodiment of the present disclosure will be described. In the fifth embodiment, the description will focus on the differences from the first embodiment, and the description of the same or similar parts as the first embodiment may be omitted.

[0124] In the fifth embodiment, the type of work and the contractor of the home improvement work may be set as the search conditions. Examples of the type of work may include interior work, exterior work, electrical work, plumbing work, etc. In this case, for example, the staff user terminal 20 may be controlled so that only the work contents of the work type by the same contractor are displayed.

[0125] <Configuration of the examination support device> The configuration of the home renovation expense payment application system 1 in embodiment 5 and the hardware configurations of the review support device 10 and the user terminals 20 and 30 are identical or similar to the configuration of the home renovation expense payment application system 1 in embodiment 1 and the hardware configurations of the review support device 10 and the user terminals 20 and 30, respectively, and therefore descriptions of these will be omitted.

[0126] The DB analysis unit 103 of the examination support device 10 according to the fifth embodiment receives search conditions from the staff user terminal 20 via the communication device 14. In the fifth embodiment, as described above, the DB analysis unit 103 receives the construction type and the construction company of the housing renovation work as the search conditions.

[0127] The DB analysis unit 103 selects home renovation work contents that have been accepted by a construction company (not shown) and have the same work type (not shown) from the home renovation work contents of applicants with similar physical conditions in the past extracted from the home renovation work DB 122.

[0128] The DB analysis unit 103 outputs the selected home repair work details to the display control unit 104.

[0129] The display control unit 104 of the examination support device 10 according to the fifth embodiment transmits the home improvement work content output by the DB analysis unit 103 to the staff user terminal 20 so as to display the home improvement work content on the staff user terminal 20. In other words, the display control unit 104 causes (controls) the staff user terminal 20 to display the home improvement work content.

[0130] The processing device 22 (e.g., a search condition processing unit (not shown)) of the staff user terminal 20 in embodiment 5 accepts the type of work and the contractor for the home renovation work as search conditions from the staff in response to an operation on the UI device 23, and transmits the type of work and the contractor to the examination support device 10 via the communication device 24 of the staff user terminal 20.

[0131] <Operation of the examination support device> FIG. 11 is a flowchart illustrating an example of the operation of the examination assistance device according to the fifth embodiment of the present disclosure.

[0132] In step S11, the examination support device 10 (application processing unit 101) accepts a housing renovation expense payment application from the applicant's user terminal 30.

[0133] In step S12, the examination support device 10 (application processing unit 101) processes the received home improvement expense payment application.

[0134] In step S13, the examination support device 10 (DB analysis unit 103) extracts from the home renovation work DB the home renovation work details of applicants whose past physical conditions are similar to the physical condition described in the received home renovation expense payment application.

[0135] In step S51, the examination support device 10 (DB analysis unit 103) receives, from the staff user terminal 20, the construction type of the home improvement construction and the construction company as search conditions.

[0136] In step S52, the examination support device 10 (DB analysis unit 103) selects, from the extracted home repair work contents, home repair work contents that are the same as the accepted work type by the accepted contractor.

[0137] In step S53, the examination support device 10 (the display control unit 104) causes the staff user terminal 20 to display the selected housing repair work content.

[0138] <Effects of the fifth embodiment> As described above, according to the fifth embodiment, in addition to the effect of the first embodiment, it is possible to propose home renovation work contents that are likely to be able to be requested to the same contractor all at once.

[0139] (Embodiment 6) Next, a sixth embodiment of the present disclosure will be described. In the sixth embodiment, the description will focus on the differences from the first embodiment, and descriptions of the same or similar parts as the first embodiment may be omitted.

[0140] In the sixth embodiment, the area where the home improvement work was carried out may be set as a search condition. In this case, for example, the staff user terminal 20 may be controlled to display only the home improvement work content (including, for example, anti-slip work) carried out in an area with snowfall.

[0141] <Configuration of the examination support device> The configuration of the home renovation expense payment application system 1 in embodiment 6 and the hardware configurations of the review support device 10 and the user terminals 20 and 30 are identical or similar to the configuration of the home renovation expense payment application system 1 in embodiment 1 and the hardware configurations of the review support device 10 and the user terminals 20 and 30, respectively, and therefore descriptions of these will be omitted.

[0142] The DB analysis unit 103 of the examination support device 10 according to the sixth embodiment receives search conditions from the staff user terminal 20 via the communication device 14. In the sixth embodiment, as described above, the DB analysis unit 103 receives the area where the home renovation was carried out as the search condition.

[0143] The DB analysis unit 103 selects the details of home repair work carried out in the area (not shown) where the application is received from the home repair work DB 122, from among the details of home repair work carried out in the past by applicants with similar physical conditions.

[0144] The DB analysis unit 103 outputs the selected home repair work details to the display control unit 104.

[0145] The display control unit 104 of the examination support device 10 according to the sixth embodiment transmits the home improvement work content output by the DB analysis unit 103 to the staff user terminal 20 so as to display the home improvement work content on the staff user terminal 20. In other words, the display control unit 104 causes (controls) the staff user terminal 20 to display the home improvement work content.

[0146] The processing device 22 (e.g., a search condition processing unit (not shown)) of the staff user terminal 20 in embodiment 6 accepts the area where home renovations were carried out as a search condition from the staff in response to an operation on the UI device 23, and transmits the area to the examination support device 10 via the communication device 24 of the staff user terminal 20.

[0147] <Operation of the examination support device> FIG. 12 is a flowchart showing an example of the operation of the examination assistance device according to the sixth embodiment of the present disclosure.

[0148] In step S11, the examination support device 10 (application processing unit 101) accepts a housing renovation expense payment application from the applicant's user terminal 30.

[0149] In step S12, the examination support device 10 (application processing unit 101) processes the received home improvement expense payment application.

[0150] In step S13, the examination support device 10 (DB analysis unit 103) extracts from the home renovation work DB the home renovation work details of applicants whose past physical conditions are similar to the physical condition described in the received home renovation expense payment application.

[0151] In step S61, the examination support device 10 (DB analysis unit 103) receives, from the staff user terminal 20, the area where the home improvement was carried out as a search condition.

[0152] In step S62, the examination support device 10 (DB analysis unit 103) selects the home improvement work content carried out in the accepted area from the extracted home improvement work content.

[0153] In step S63, the examination support device 10 (the display control unit 104) causes the staff user terminal 20 to display the selected housing repair work content.

[0154] <Effects of the Sixth Embodiment> As described above, according to the sixth embodiment, in addition to the effect of the first embodiment, it is possible to propose home repair work contents specific to an area subject to similar weather conditions and other conditions.

[0155] (Modification of the embodiment) The search conditions described in the second to sixth embodiments may be arbitrarily combined as long as no contradiction occurs. For example, the upper limit amount, range, etc. described in the second embodiment and the setting for removing the same construction content described in the third embodiment may be combined as a search condition.

[0156] The names of the above-mentioned devices (examination support device 10, staff user terminal 20, applicant user terminal 30, etc.) and the functional units constituting the devices (application processing unit 101, DB creation / update unit 102) are merely examples and may be changed as appropriate. Furthermore, two or more of the functional units constituting the devices may be combined and integrated, or one functional unit may be divided into functional units. Furthermore, the transmission and / or reception functions possessed by each functional unit may be summarized as a notification unit, notified unit, communication unit, transmission / reception unit, transmission unit, reception unit, etc.

[0157] Furthermore, the steps in the flowcharts described and illustrated in the above embodiments may be executed in a different order or in parallel, as appropriate.

[0158] (Summary of the embodiment) An information processing device according to one embodiment of the present disclosure includes an application processing unit that accepts a home renovation expense payment application including the applicant's physical condition and the details of the home renovation work, an analysis unit that searches for details of past home renovation work associated with a home renovation expense payment application that includes a physical condition similar to the applicant's physical condition, from home renovation work associated with past home renovation expense payment applications, and a display control unit that displays the details of the past home renovation work on an external terminal.

[0159] In one example, the display control unit further causes the external terminal to display a message suggesting the content of the past home renovation work to a user of the external terminal and / or the content of the home renovation work.

[0160] In one example, the analysis unit searches for details of the past home improvement works whose costs are within a predetermined range.

[0161] In one example, the analysis unit removes home renovation work that is identical to the content of the home renovation work from the home renovation work associated with the past home renovation expense payment application, and searches for the content of the past home renovation work from the home renovation work associated with the past home renovation expense payment application from which the home renovation work that is identical to the content of the home renovation work has been removed.

[0162] In one example, the analysis unit removes unsuccessful home renovation expense payment applications from the home renovation work associated with the past home renovation expense payment applications, and searches for the details of the past home renovations from the home renovation work associated with the past home renovation expense payment applications from which the unsuccessful home renovation expense payment applications have been removed.

[0163] In one example, the analysis unit searches for the content of past home renovation work of the set work type by the same construction company from among the home renovation work associated with the past home renovation expense payment application.

[0164] In one example, the analysis unit removes home renovation work carried out in a set area from the home renovation work associated with the past home renovation expense payment applications, and searches for the content of the past home renovation work from the home renovation work associated with the past home renovation expense payment applications from which the home renovation work carried out in the set area has been removed.

[0165] A system according to one embodiment of the present disclosure includes a first terminal, a second terminal, and an information processing device, wherein the first terminal transmits a home renovation expense payment application including the applicant's physical condition and the details of the home renovation work to the information processing device, the information processing device receives the home renovation expense payment application from the first terminal, searches for details of past home renovation work associated with the home renovation expense payment application including a physical condition similar to the physical condition from among the home renovation work associated with the past home renovation expense payment applications, transmits the details of the past home renovation work to the second terminal, and the second terminal displays the details of the past home renovation work.

[0166] An information processing method according to one aspect of the present disclosure includes an information processing device accepting a home renovation expense payment application including an applicant's physical condition and details of the home renovation work, searching for details of past home renovation work associated with the home renovation expense payment application including a physical condition similar to the applicant's physical condition from among home renovation works associated with past home renovation expense payment applications, and displaying the details of the past home renovation work on an external terminal.

[0167] A program according to one embodiment of the present disclosure is a program for causing a computer to execute processes including accepting a home renovation expense payment application including the applicant's physical condition and the details of the home renovation work, searching for the details of past home renovation work associated with the home renovation expense payment application including a physical condition similar to the applicant's physical condition from among home renovation work associated with the past home renovation expense payment applications, and displaying the details of the past home renovation work on an external terminal.

[0168] Although the embodiments have been described above with reference to the drawings, the present disclosure is not limited to such examples. It is clear that a person skilled in the art can come up with various modified or altered examples within the scope of the claims. It is understood that such modified or altered examples also belong to the technical scope of the present disclosure. In addition, each component or each item in the embodiments (including modified examples) may be arbitrarily combined within the scope of the present disclosure.

[0169] The present disclosure can be realized in software, hardware, or software in conjunction with hardware. [Industrial Applicability]

[0170] One aspect of the present disclosure is useful as an examination assistance device capable of assisting in the examination of home improvement expense payment applications. [Explanation of symbols]

[0171] 1. Housing renovation cost payment application system 10 Examination Support Device 11 Storage device 12 Processing equipment 13 UI device 14 Communication equipment 101 Application Processing Unit 102 DB creation / update section 103 DB analysis department 104 Display control unit 121 Physical Condition DB 122 Housing renovation work DB 20 Staff User Terminals 30 Applicant's User Terminal 21 Storage device 22 Processing equipment 23 UI device 24 Communication Equipment

Claims

1. an application processing unit that accepts a housing renovation cost payment application including an applicant's physical condition and the details of the housing renovation work; An analysis unit that searches for the contents of past home improvement works associated with home improvement cost payment applications that include a physical condition similar to the physical condition from among home improvement works associated with past home improvement cost payment applications; A display control unit that displays the contents of the past housing renovation work on an external terminal; An information processing device comprising:

2. The display control unit further displays, on the external terminal, a message proposing the content of the past home renovation work to the user of the external terminal and / or the content of the home renovation work. The information processing device according to claim 1 .

3. The analysis unit searches for details of the past home improvement works whose costs are within a predetermined range. The information processing device according to claim 1 .

4. The analysis unit removes the same home renovation work content as the home renovation work from the home renovation work associated with the past home renovation expense payment application, and searches for the content of the past home renovation work from the home renovation work associated with the past home renovation expense payment application from which the same home renovation work content as the home renovation work content has been removed. The information processing device according to claim 1 .

5. The analysis unit removes unsuccessful home improvement expense payment applications from among the home improvement works associated with the past home improvement expense payment applications, and searches for the contents of the past home improvement from among the home improvement works associated with the past home improvement expense payment applications from which the unsuccessful home improvement expense payment applications have been removed. The information processing device according to claim 1 .

6. The analysis unit searches for the content of the past home renovation work that is the set work type by the same construction company from among the home renovation works associated with the past home renovation cost payment application. The information processing device according to claim 1 .

7. The analysis unit removes home renovation works carried out in a set area from the home renovation works associated with the past home renovation expense payment applications, and searches for the contents of the past home renovation works from the home renovation works associated with the past home renovation expense payment applications from which the home renovation works carried out in the set area have been removed. The information processing device according to claim 1 .

8. A system including a first terminal, a second terminal, and an information processing device, The first terminal is Transmitting a housing renovation expense payment application including the applicant's physical condition and the details of the housing renovation work to the information processing device; The information processing device includes: receiving the housing renovation expense payment application from the first terminal; Searching for details of past home improvement works associated with home improvement expense payment applications that include a physical condition similar to the physical condition from among home improvement works associated with past home improvement expense payment applications; Transmitting details of the past home improvement work to the second terminal; The second terminal is Display the details of the past home renovation work, system.

9. An information processing device, Accepting a housing renovation expense payment application including the applicant's physical condition and the details of the housing renovation work; Searching for details of past home improvement works associated with home improvement expense payment applications that include a physical condition similar to the physical condition from among home improvement works associated with past home improvement expense payment applications; Displaying the details of the past home renovation work on an external terminal; An information processing method comprising:

10. Accepting a housing renovation expense payment application including the applicant's physical condition and the details of the housing renovation work; Searching for details of past home improvement works associated with home improvement expense payment applications that include a physical condition similar to the physical condition from among home improvement works associated with past home improvement expense payment applications; Displaying the details of the past home renovation work on an external terminal; A program for causing a computer to execute a process including the steps of:

Images