Store clerk device and information processing program

Abstract

To provide a technique that supports the handling of a registered commodity.SOLUTION: A store clerk device comprises notification processing means and display processing means. The notification processing means displays a notification for a prescribed commodity when the prescribed commodity is registered. The display processing means displays detailed information of the predetermined commodity based on a detailed display instruction.SELECTED DRAWING: Figure 4

Description

[Technical field]

[0001] An embodiment of the present invention relates to a store clerk device and an information processing program. [Background technology]

[0002] In recent years, self-service POS (Point Of Sales) systems have been put into practical use in commercial facilities such as supermarkets, allowing users to complete transactions from product registration to payment without the intervention of store clerks.

[0003] In many commercial facilities, when selling high-value items, security tags are attached to the items and empty boxes of the items or product cards that can identify the items are displayed. When selling such items, the store clerk must remove the security tags and hand over the actual items.

[0004] However, in a self-service POS system, it is difficult for a store clerk to know that such a high-priced item has been registered by a customer, and therefore it is difficult for the clerk to deal appropriately with the item registered by the customer. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] Patent No. 5450528 Summary of the Invention [Problem to be solved by the invention]

[0006] Therefore, there is a demand for technology in self-service POS systems that can recognize when a customer has registered a specific product, such as a high-priced item, and can assist the customer in dealing with the specific product.

[0007] The problem to be solved by the embodiments of the present invention is to provide a technique capable of supporting a response to registered products. [Means for solving the problem]

[0008] In one embodiment, the store clerk device includes a notification processing means and a display processing means. The notification processing means displays a notification corresponding to a specific product based on the registration of the specific product. The display processing means displays detailed information about the specific product based on a detail display instruction. [Brief description of the drawings]

[0009] [Figure 1] FIG. 1 is a block diagram illustrating a store system according to an embodiment. [Diagram 2] FIG. 2 is a block diagram illustrating a POS terminal according to the embodiment. [Diagram 3] FIG. 3 is a block diagram illustrating an attendant terminal according to the embodiment. [Figure 4] FIG. 4 is a diagram showing a display example of the POS terminal according to the embodiment. [Diagram 5] FIG. 5 is a diagram illustrating a display example of the attendant terminal according to the embodiment. [Figure 6] FIG. 6 is a diagram illustrating a display example of the attendant terminal according to the embodiment. [Figure 7] FIG. 7 is a sequence diagram illustrating an example of an information processing procedure performed by the store system according to the embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0010] (Embodiment) Hereinafter, the embodiments will be described with reference to the drawings. Note that the scale of each part in each drawing used in the following description of the embodiments may be changed as appropriate. Also, for the sake of explanation, each drawing used in the following description of the embodiments may be shown with the configuration omitted.

[0011] In the following, a store that sells products will be described as an example. The store is assumed to be a physical store. Products include not only tangible products, but also non-tangible products such as services or tickets. Services are services provided to customers. The store may be a store that mainly sells tangible products, or a store that mainly sells the provision of services. For example, a store that mainly sells tangible products is, but is not limited to, a supermarket or a home improvement store. For example, a store that mainly sells the provision of services is, but is not limited to, a restaurant or a sports gym.

[0012] A transaction is the transfer of costs from a customer to a store in relation to the sale of a product by the store. From the store's perspective, the transaction includes the sale of a product. From the customer's perspective, the transaction includes the purchase of a product.

[0013] For example, a store is operated by an operator. The type of operator may be any. For example, an operator operates multiple stores. An operator includes not only the operator himself but also a group of operators. A group of operators is a group that operates stores that are recognized as a group. For example, a group of operators is a group that operates stores using the same name. A group of operators may include franchisees in which the operator is involved as a franchisor. An operator is an example of an organization.

[0014] (Configuration example) FIG. 1 is a block diagram illustrating a store system S. Store system S is a system in store X.

[0015] The store system S includes a POS terminal 1, a store server 2, an attendant terminal 3, and a router 4. The POS terminal 1, the store server 2, the attendant terminal 3, and the router 4 are connected to each other via a network NA so as to be able to communicate with each other freely. For example, the network NA is a LAN (Local Area Network). The network NA may include a wireless network or a wired network.

[0016] The store system S is communicatively connected to the head office server 5 via a network NB. The network NB is composed of one or more of various networks such as the Internet, a mobile communication network, and a LAN. The one or more networks may include a wireless network or a wired network.

[0017] The store system S may refer to a system including at least two devices among the POS terminal 1, the store server 2, the attendant terminal 3, and the router 4. The device includes electronic devices.

[0018] While FIG. 1 shows an example in which the store system S includes one POS terminal 1, the store system S may include multiple POS terminals including the POS terminal 1. The configuration of the multiple POS terminals may be similar to the configuration of the POS terminal 1. Although FIG. 1 shows an example in which the store system S includes one attendant terminal 3, the store system S may include multiple store terminals including the attendant terminal 3. The configuration of the multiple store terminals may be similar to the configuration of the attendant terminal 3.

[0019] The POS terminal 1 is a device that processes transactions in the store X. For example, the POS terminal 1 has a product registration function. The POS terminal 1 processes the registration of one or more products that are the subject of a transaction by using the product registration function. Hereinafter, product registration is also referred to as product registration. A product that is the subject of a transaction is also referred to as a transaction product. Product registration is to register a product as a transaction product. For example, product registration includes adding data related to the transaction product to data related to the transaction. The data related to the transaction product is also referred to as transaction product data. The data related to the transaction may include transaction product data for each transaction product. The POS terminal 1 may be operated by a user of the POS terminal 1. The user of the POS terminal 1 is mainly a customer. The POS terminal 1 is an example of a product registration device.

[0020] The trading product data is data regarding details of the trading product. The trading product data may include a product code of the trading product. The product code of the trading product is identification information that can uniquely identify the trading product. The trading product data may include a price of the trading product. The price of the trading product is the price per unit of the trading product. The trading product data may include a score of the trading product. The score of the trading product is the number of trading products included in one transaction.

[0021] The transaction product data may include information indicating the type of product. The type indicates the type of product that is the subject of notification. The type of product is also referred to as the type of product that is the subject of notification. The information indicating the type of product that is the subject of notification includes information indicating whether the product is a product that is the subject of notification. The notification is a notification indicating that the product that is the subject of notification has been registered. The notification may include information indicating the type of product that is the subject of notification. The notification may be a notification indicating that action by a store clerk is required. "Action" may be read as "confirmation."

[0022] The notification target product indicates a product that requires a notification to a store clerk. The notification target product indicates a product that is the target of a call to a store clerk. The notification target product indicates a product that requires a response by a store clerk. The notification target product includes products that require action by a store clerk and products that do not require action by a store clerk. Types of notification target products include, for example, age-restricted products, security tag products, product card products, medicines, etc. Age-restricted products are products that have restrictions on the age of customers who can purchase them. Age-restricted products include, for example, alcohol, tobacco, etc. Age-restricted products are also called products that require age verification (age verification products). The response by a store clerk for age-restricted products is to verify the age of the customer, etc. Age-restricted products are an example of products that do not require action by a store clerk. Security tag products are products with security tags set. Security tag products can include, for example, high-priced products such as clothing and precious metals. The response by a store clerk for security tagged products is to remove the security tag, disable the security tag function, etc. A security tag product is an example of a product that requires work by a store clerk. A product card target product is a product in which a substitute for the actual product is displayed on a product shelf. A product card target product may include, for example, large products such as electrical appliances, toys, and gift cards, or high-priced products. Substitutes include, for example, a product card containing information that can identify the product, or an empty box of the product. When a customer registers a product card target product, the customer registers the substitute as the transaction product. The store clerk's response to a product card target product is the exchange of the substitute with the actual product, or the handover of the actual product. The actual product is also called a real product. A product card target product is an example of a product that requires work by a store clerk. A medicine is a product that can only be sold by a store clerk who has a sales license. The store clerk's response to a medicine is the handover of the product by a store clerk who has a sales license and an explanation of the product. A medicine is an example of a product that requires work by a store clerk. The notification is also called a store clerk call notification. The store clerk call notification is a notification to inform the user of the POS terminal 1 that a store clerk is being called.

[0023] For example, data on transactions is stored in a transaction management server that manages each transaction. The transaction management server may be the store server 2, the headquarters server 5, or a different server.

[0024] For example, the POS terminal 1 has a payment function. The POS terminal 1 uses the payment function to process payment for a transaction based on data related to the transaction. Payment is payment for a transaction. Payment includes the meaning of accounting. Completion of payment by the POS terminal 1 includes the meaning of the conclusion of the transaction. The POS terminal 1 is an example of a payment device with a payment function.

[0025] Payment methods for settling a transaction include offline payment and online payment. Offline payment is a payment that does not require the POS terminal 1 to cooperate with other devices via the network NB. For example, offline payment is payment by cash, gift certificates, etc. Online payment is a payment that the POS terminal 1 executes in cooperation with other devices via the network NB. For example, online payment is credit card payment, electronic money payment, debit card payment, code payment, etc.

[0026] The store server 2 is a device capable of communicating with the POS terminal 1 via the network NA. When the store system S includes a plurality of POS terminals, the store server 2 is a device capable of communicating with the plurality of POS terminals including the POS terminal 1 via the network NA. The store server 2 is an example of a device different from the POS terminal 1. The store server 2 may be a server used in a cloud service.

[0027] The store server 2 is a device that stores information necessary for transactions in the store X. The store server 2 can store information indicating the type of product set by the operator of the store X. The setting of the information indicating the type of product by the operator of the store X includes not only new setting of the information indicating the type of product, but also setting for updating the information indicating the type of product.

[0028] The attendant terminal 3 is a device used by a clerk at Store X. The attendant terminal 3 includes an input device capable of inputting information. The attendant terminal 3 includes a display device capable of displaying images. The attendant terminal 3 includes a communication interface that communicatively connects the attendant terminal 3 to other devices via the network NA. The attendant terminal 3 is a tablet terminal, a smartphone, a PC (Personal Computer), etc., but may also be a dedicated device. The user of the attendant terminal 3 is a store clerk. The attendant terminal 3 is an example of a store clerk device.

[0029] The router 4 is a device that enables the store system S to communicate with other devices via the network NB. For example, the router 4 enables the store system S to communicate with the head office server 5 via the network NB.

[0030] The headquarters server 5 is a server of the operator of store X. The headquarters server 5 is a device capable of communicating with the store system S via the network NB. When an operator operates multiple stores including store X, the headquarters server 5 is a device capable of communicating with multiple store systems including the store system S via the network NB. The headquarters server 5 may be a server used in a cloud service.

[0031] The headquarters server 5 is a device that stores various information. For example, the headquarters server 5 can store information indicating the type of product set by the business operator of the store X. The setting of the information indicating the type of product by the business operator of the store X includes not only new setting of the information indicating the type of product, but also setting for updating the information indicating the type of product.

[0032] An example of the configuration of the POS terminal 1 will be described. FIG. 2 is a block diagram illustrating the POS terminal 1. As shown in FIG.

[0033] The POS terminal 1 includes a processing circuit 10, a main memory 11, an auxiliary storage device 12, a change machine interface 13, a communication interface 14, a scanner 15, an input device 16, a display device 17, a printing device 18, a reader 19, and an audio output device 20. The main memory 11, the auxiliary storage device 12, the change machine interface 13, the communication interface 14, the scanner 15, the input device 16, the display device 17, the printing device 18, the reader 19, and the audio output device 20 are connected to each other so as to be able to input and output signals. In Fig. 2, the interface is written as "I / F".

[0034] The processing circuit 10 corresponds to the central part of the POS terminal 1. The processing circuit 10 is an element that constitutes the computer of the POS terminal 1. The processing circuit 10 includes one or more circuits that execute multiple processes by multiple functions. For example, the circuit is a processor, an ASIC (Application Specific Integrated Circuit), or an FPGA (Field-Programmable Gate Array), but is not limited thereto. For example, the processor is a CPU (Central Processing Unit) or a GPU (Graphics Processing Unit), but is not limited thereto. The processing circuit 10 loads a program that is pre-stored in the main memory 11 or the auxiliary storage device 12 into the main memory 11. The program is a program that can cause the processing circuit 10 to execute processes by each means described later. The processing circuit 10 executes the program loaded into the main memory 11, thereby enabling various processes to be executed.

[0035] The main memory 11 includes elements corresponding to the main storage portion of the POS terminal 1. The main memory 11 is an element that constitutes the computer of the POS terminal 1. The main memory 11 includes a non-volatile memory area and a volatile memory area. The main memory 11 stores an operating system or a program in the non-volatile memory area. The main memory 11 uses the volatile memory area as a work area where data is appropriately rewritten by the processing circuit 10. For example, the main memory 11 includes a ROM (Read Only Memory) as the non-volatile memory area. For example, the main memory 11 includes a RAM (Random Access Memory) as the volatile memory area.

[0036] The auxiliary storage device 12 corresponds to the auxiliary storage portion of the POS terminal 1. The auxiliary storage device 12 includes one or more storage devices. The storage devices are, but are not limited to, EEPROM (registered trademark) (Electric Erasable Programmable Read-Only Memory), HDD (Hard Disc Drive), SSD (Solid State Drive), flash memory, etc. The auxiliary storage device 12 stores the above-mentioned programs, data used by the processing circuit 10 in performing various processes, and data generated by the processing in the processing circuit 10.

[0037] The auxiliary storage device 12 includes a product master storage area 121. The product master storage area 121 stores product master data. The data in the product master storage area 121 is updated by adding, updating, or deleting product master data. The product master data includes various information about each product, such as product code, price, and product name. The product master data may include information indicating the type of each product. The type may be set for each product, for each type of product, or for each department. The product master storage area 121 is an example of a storage unit of the POS terminal 1.

[0038] The change machine interface 13 inputs and outputs data signals to and from the automatic change machine. For example, the change machine interface 13 receives inserted amount data from the automatic change machine. The change machine interface 13 outputs change amount data to the automatic change machine. The automatic change machine dispenses bills or coins equivalent to the change amount according to the change amount data.

[0039] The communication interface 14 includes various interfaces that communicably connect the POS terminal 1 to other devices via the network NA in accordance with a predetermined communication protocol.

[0040] The scanner 15 is a device that reads various code symbols and acquires information from the code symbols. For example, the code symbols are barcode symbols or two-dimensional code symbols. The code symbols may include a code symbol of a product having a product code recorded thereon. The product's code symbol is an image attached to the product. The code symbols may include a code symbol having a membership code recorded thereon. The membership code is identification information that can uniquely identify a member. The code symbol having a membership code recorded thereon may be an image attached to a card or an image that can be displayed on a customer's terminal. The code symbols may include a code symbol for code payment.

[0041] The input device 16 is a device capable of inputting information to the POS terminal 1. For example, the input device 16 may include a keyboard. The input device 16 may form a touch screen together with the display device 17.

[0042] The display device 17 is a device capable of displaying various images under the control of the processing circuit 10. The display device 17 is a display device for customers to view mainly. For example, the display device 17 is a liquid crystal display or an EL (Electroluminescence) display. The display device 17 is an example of a display unit.

[0043] The printing device 18 is a device for issuing transaction details by printing on a medium. For example, the medium is paper. For example, the printing device 18 is a thermal printer or an inkjet printer. The transaction details is a medium showing the details of the transaction. The transaction details will be described as a receipt, but it may also be a receipt with a space for writing the recipient's name.

[0044] For example, the transaction details include information about the store where the transaction took place, information about the date and time of the transaction, and all or part of the information about the transaction. The transaction details may include information other than these pieces of information. For example, the information about the store where the transaction took place includes the name of the store. The information about the store where the transaction took place may include information other than this information. For example, the information about the date and time of the transaction includes the date and time of the transaction. The information about the date and time of the transaction may include information other than this information.

[0045] For example, the transaction information includes information about the trading product for each trading product. The trading product information includes all or a part of the product code, the name, the price, the number of items, the amount, and the type of the trading product. The trading product information may include information other than the above information.

[0046] The information about the transaction may include a total amount of the transaction. The information about the transaction may include a payment amount, which is the amount of payment for the transaction paid by the customer's selected payment method.

[0047] The reader 19 is a device that reads card data recorded on a card medium. The reader 19 may include a contact reader that reads card data recorded on a magnetic stripe of the card medium. The reader 19 may include a non-contact reader that reads card data recorded on an IC (Integrated Circuit) tag of the card medium. The IC tag includes an IC chip and an antenna.

[0048] The audio output device 20 is a device capable of outputting various sounds under the control of the processing circuit 10. For example, the audio output device 20 is a speaker.

[0049] The hardware configuration of the POS terminal 1 is not limited to the above-mentioned configuration, and the POS terminal 1 allows the above-mentioned components to be omitted or changed and new components to be added as appropriate.

[0050] Each unit realized by the processing circuit 10 will be described. The processing circuit 10 realizes a registration means 101, a determination means 102, a notification processing means 103, an output means 104, a settlement means 105, and an issuing means 106. Each means realized by the processing circuit 10 can also be called each unit or each function. Each means realized by the processing circuit 10 can also be called a control unit including the processing circuit 10 and the main memory 11.

[0051] The registration means 101 processes the registration of one or more trading products. The registration means 101 displays information on the trading product on the display device 17 based on the trading product data. The determination means 102 determines, based on the product master data stored in the product master storage area 121, whether or not the traded product is a notification target product. The notification processing means 103 displays a store clerk call notification on the display device 17 based on the determination result by the determination means 102. The store clerk call notification includes a text message indicating that a store clerk call is being made. The text message may be, for example, a message such as "A store clerk will be on his way." The notification processing means 103 may display the store clerk call notification as a pop-up display on the display device 17. The notification processing means 103 may output the store clerk call notification as voice via the voice output device 20 in addition to or instead of the text message. The notification processing means 103 may turn on or flash a warning light connected to the POS terminal 1 in addition to or instead of the text message.

[0052] The output means 104 outputs the transaction commodity data to the attendant terminal 3 via the communication interface 14. The output means 104 may output the determination result by the determination means 102 to the attendant terminal 3. The output means 104 may output a notification display instruction to the attendant terminal 3 via the communication interface 14. The notification display instruction is an instruction to display a notification. The notification display instruction may include information indicating the type of commodity. The output means 104 may output a cancellation instruction to the attendant terminal 3 via the communication interface 14. The cancellation instruction may be an instruction based on an operation of a cancellation button or the like included in the clerk call notification. The cancellation instruction may be an instruction based on an operation by a clerk to cancel the clerk call notification in the POS terminal 1. The cancellation button is an operator for hiding the notification in the POS terminal 1. The cancellation button may be an operator for issuing an instruction to hide the notification displayed in the attendant terminal 3.

[0053] The payment mechanism 105 processes the payment of the transaction. The issuing means 106 issues a receipt.

[0054] An example of the configuration of the attendant terminal 3 will be described. FIG. 3 is a block diagram illustrating the attendant terminal 3. As shown in FIG.

[0055] The attendant terminal 3 is an electronic device including a processing circuit 31, a main memory 32, an auxiliary storage device 33, a communication interface 34, an input device 35, and a display device 36. Each component of the attendant terminal 3 is connected to each other so as to be able to input and output signals.

[0056] The processing circuit 31 corresponds to the central part of the attendant terminal 3. The processing circuit 31 is an element constituting the computer of the attendant terminal 3. The processing circuit 31 has the same hardware configuration as the above-mentioned processing circuit 10. The processing circuit 31 executes a program stored in advance in the main memory 32 or the auxiliary storage device 33 to perform various operations.

[0057] The main memory 32 corresponds to a main storage portion of the attendant terminal 3. The main memory 32 is an element that constitutes the computer of the attendant terminal 3. The main memory 32 has the same hardware configuration as the above-mentioned main memory 11. The main memory 32 stores programs.

[0058] The auxiliary storage device 33 corresponds to the auxiliary storage portion of the attendant terminal 3. The auxiliary storage device 33 is an element that constitutes the computer of the attendant terminal 3. The auxiliary storage device 33 has the same hardware configuration as the above-mentioned auxiliary storage device 12. The auxiliary storage device 33 stores the above-mentioned programs.

[0059] The auxiliary storage device 33 may temporarily store transaction information of multiple POS terminals 1. The auxiliary storage device 33 may temporarily store payment processing statuses of multiple POS terminals 1. The auxiliary storage device 33 may store product master data.

[0060] The communication interface 34 includes various interfaces that communicably connect the attendant terminal 3 to other devices via a network in accordance with a predetermined communication protocol. For example, the attendant terminal 3 and an external device are communicably connected via a network. The network may include a wireless network or a wired network. The network may include, for example, a LAN, Bluetooth (registered trademark), Wi-Fi (registered trademark), etc.

[0061] The input device 35 is a device capable of inputting data or instructions to the attendant terminal 3. The input device 35 may include a keyboard, a touch panel, or the like.

[0062] The display device 36 is a device capable of displaying various screens under the control of the processing circuit 31. For example, the display device 36 is a liquid crystal display, an EL display, etc. The display device 36 is an example of a display unit.

[0063] The hardware configuration of the attendant terminal 3 is not limited to the above-mentioned configuration. The attendant terminal 3 allows the omission or modification of the above-mentioned components and the addition of new components as appropriate.

[0064] Each unit realized in the above-mentioned processing circuit 31 will be described. The processing circuitry 31 realizes an acquisition means 310, a notification processing means 311, and a display processing means 312. Each unit realized in the processing circuitry 31 can also be referred to as each function. Each unit realized in the processing circuitry 31 can also be referred to as being realized in a control unit including the processing circuitry 31 and the main memory 32.

[0065] The acquiring means 310 acquires various data from the POS terminal 1 via the communication interface 34. The acquiring means 310 acquires transaction commodity data from the POS terminal 1. The acquiring means 310 may acquire a cancellation instruction from the POS terminal 1. The cancellation instruction is an instruction to hide the notification. The cancellation instruction may be an instruction to cancel the store clerk call notification displayed on the POS terminal 1. The cancellation instruction may be an instruction to cancel the notification displayed on the attendant terminal 3. The cancellation instruction may be, for example, an instruction based on an operation by a store clerk to have the POS terminal 1 read a store clerk code or the like. The operation to have the store clerk code or the like read is an example of an operation by a store clerk to cancel the store clerk call notification.

[0066] The notification processing means 311 displays a notification corresponding to the predetermined product on the display device 36 based on the registration of the predetermined product in the POS terminal 1. The notification processing means 311 displays a notification on the display device 36 based on acquisition of transaction product data from the POS terminal 1. The notification processing means 311 displays a notification corresponding to the predetermined product based on the transaction product data. The notification processing means 311 may display a notification on the display device 36 based on acquisition of a notification display instruction for displaying a notification from the POS terminal 1. The notification processing means 311 may display a notification corresponding to the predetermined product based on the notification display instruction. A notification corresponding to a predetermined product is also called a store clerk call report notification. The store clerk call report notification is a notification for notifying a store clerk that a store clerk call has been made in the POS terminal 1.

[0067] The predetermined product is, for example, a product to be notified. The store clerk call report notification may be a different notification depending on the type of the product to be notified. The store clerk call report notification may be a different notification depending on whether the product to be notified is a product that requires work by a store clerk. Products that require work by a store clerk include anti-theft tag products, product card products, medicines, etc. Anti-theft tag products are an example of products that require the anti-theft tag to be invalidated by a store clerk. Product card products are an example of products that require the product to be handed over by a store clerk. Medicines are an example of products that require the product to be handed over by a store clerk. Products that do not require work by a store clerk include age-restricted products, etc. When the product to be notified is a product that requires work by a store clerk, the notification processing means 311 displays the store clerk call report notification displayed on the POS terminal 1 based on the product being registered in a manner that is not canceled by the operation of the attendant terminal 3. The store clerk call notification is an example of another notification displayed on the display device 17 of the POS terminal 1 based on the product being registered. For example, the notification processing means 311 displays the clerk call report notification on the display device 36 so that the clerk call notification displayed on the display device 17 of the POS terminal 1 cannot be hidden by the operation of the attendant terminal 3. The clerk cannot hide the clerk call notification displayed on the POS terminal 1 by the operation of the attendant terminal 3. If the product to be notified is not a product that requires work by a clerk, the notification processing means 311 may display a notification corresponding to a predetermined product in a mode in which the clerk call notification displayed on the POS terminal 1 based on the registration of the product can be cancelled by the operation of the attendant terminal 3. For example, the notification processing means 311 displays the clerk call report notification on the display device 36 so that the clerk call notification displayed on the display device 17 of the POS terminal 1 can be hidden by the operation of the attendant terminal 3. The clerk can hide the clerk call notification displayed on the POS terminal 1 by the operation of the attendant terminal 3.

[0068] For example, a case where the predetermined product is an age-restricted product will be described. When the predetermined product is an age-restricted product, it is a case where the predetermined product is an age-restricted product and does not require a work by a store clerk. The notification for the age-restricted product includes a text message indicating that a store clerk is being called. The notification for the age-restricted product may include a text message indicating that a store clerk's response is required. The text message may be, for example, a message such as "A store clerk is being called. Confirmation is required." The notification for the age-restricted product may include a release button or the like. The release button is an operator for hiding the store clerk call notification displayed on the display device 17 of the POS terminal 1 in the attendant terminal 3. The attendant terminal 3 outputs an instruction to the POS terminal 1 to hide the store clerk call notification based on the operation of the release button. The POS terminal 1 hides the store clerk call notification based on the instruction to hide the store clerk call notification. For example, when the store clerk visually confirms the age of the customer, the attendant terminal 3 may release the store clerk call notification displayed on the display device 17 of the POS terminal 1. For example, a case where the cancel button is selected by a store clerk by touch input or the like will be described. Based on the selection of the cancel button, the attendant terminal 3 may output a cancel instruction to the POS terminal 1 to hide the store clerk call notification displayed on the display device 17 of the POS terminal 1. Based on the cancel instruction, the POS terminal 1 hides the store clerk call notification displayed on the display device 17. The notification including the cancel button is an example of displaying the store clerk call notification displayed on the display device 17 of the POS terminal 1 in a manner that can be canceled by the operation of the attendant terminal 3. The notification for the age-restricted product may include a details button or the like. The details button is an operator for displaying detailed information of the transaction product in the attendant terminal 3. For example, a case where the details button is selected by a store clerk by touch input or the like will be described. Based on the selection of the details button, the attendant terminal 3 displays detailed information of the transaction product on the display device 36. The detailed information may include information such as the product name, the type of the product to be notified, the price of the product, and the number of items of the product. The detailed information may be a list display of the transaction products (transaction product list).The transaction product list is a list including detailed information of transaction products registered by a customer. A store clerk can check the details of the registered products based on the detailed information.

[0069] A case where the predetermined product is a security tag product will be described. The notification for the security tag product includes a text message indicating that a store clerk is being called. The notification for the security tag product may include a text message indicating that a store clerk needs to respond. The notification for the security tag product does not include a release button or the like. The notification for the security tag product is displayed in a manner in which the store clerk call notification displayed on the display device 17 of the POS terminal 1 cannot be released by the operation of the attendant terminal 3. The fact that the notification does not include a release button is an example of displaying the store clerk call notification displayed on the display device 17 of the POS terminal 1 in a manner in which it cannot be released by the operation of the attendant terminal 3. The store clerk may operate a release button or the like included in the store clerk call notification displayed on the POS terminal 1 at the POS terminal 1 corresponding to the store clerk call notification. The POS terminal 1 corresponding to the store clerk call notification is, for example, the POS terminal 1 that output the transaction product data. The POS terminal 1 corresponding to the store clerk call notification may be the POS terminal 1 that output the notification display instruction for the store clerk call notification. The POS terminal 1 may output a release instruction to the attendant terminal 3 based on the operation of the release button. The notification processing means 311 may hide the store clerk call report notification displayed on the display device 36 based on the release instruction. The notification for the security tagged product may include a details button, etc. The store clerk can identify the security tagged product based on the detailed information of the security tagged product. The store clerk performs the task of removing the security tag set on the transaction product registered in the POS terminal 1 corresponding to the notification, or the task of disabling the security tag function.

[0070] A case where the predetermined product is a product card target product will be described. The notification for the product card target product includes a text message indicating that a store clerk call is being made. The notification for the product card target product includes a text message indicating that a store clerk needs to respond. The notification for the product card target product does not include a cancel button or the like. The notification for the product card target product is displayed in a manner in which the store clerk call notification displayed on the display device 17 of the POS terminal 1 cannot be canceled by operating the attendant terminal 3. The store clerk may operate a cancel button or the like included in the store clerk call notification displayed on the POS terminal 1 in the POS terminal 1 corresponding to the store clerk call notification. The POS terminal 1 may output a cancel instruction to the attendant terminal 3 based on the operation of the cancel button. The notification processing means 311 hides the store clerk call report notification displayed on the display device 36 based on the cancel instruction. The notification for the product card target product may include a details button or the like. The store clerk can identify the product card target product based on the detailed information of the product card target product. The store clerk performs an operation of exchanging the substitute registered in the POS terminal 1 corresponding to the notification for the actual product, or an operation of handing over the actual product.

[0071] A case where the predetermined product is a medicine will be described. The notification for the medicine includes a text message indicating that a store clerk call is being made. The notification for the medicine may include a text message indicating that a store clerk needs to respond. The notification for the medicine may include information indicating that the medicine is a first to third class medicine. The notification for the medicine may include information regarding sales qualifications. The notification for the medicine does not include a release button or the like. The notification for the medicine is displayed in a manner in which the store clerk call notification displayed on the display device 17 of the POS terminal 1 cannot be released by operating the attendant terminal 3. The store clerk may operate a release button or the like included in the store clerk call notification displayed on the POS terminal 1 at the POS terminal 1 corresponding to the store clerk call notification. The POS terminal 1 may output a release instruction to the attendant terminal 3 based on the operation of the release button. The notification processing means 311 hides the store clerk call report notification displayed on the display device 36 based on the release instruction. The notification for the medicine may include a details button or the like. The store clerk can identify the medicine based on the detailed information of the medicine. The store clerk responds to the notification by carrying out the task of handing over the registered medicine at the POS terminal 1 .

[0072] When the predetermined product is a product that at least requires work by a store clerk, the notification processing means 311 may prioritize processing when the predetermined product is a product that requires work by a store clerk.

[0073] For example, a case will be described where a given product is an age-restricted product and a product card eligible product. The notification processing means 311 gives priority to notifications for product card eligible products. The notification for product card eligible products includes a text message indicating that a store clerk is being called. The notification for product card eligible products may include a text message indicating that a store clerk needs to respond. The notification for product card eligible products does not include a cancel button or the like. The notification for product card eligible products is displayed in a manner in which the store clerk call notification displayed on the display device 17 of the POS terminal 1 cannot be canceled by operating the attendant terminal 3. The notification for product card eligible products may include a details button or the like. The store clerk performs an operation to exchange the substitute registered in the POS terminal 1 corresponding to the store clerk call notification for the actual product, or an operation to hand over the actual product. The store clerk may check the age of the customer using the POS terminal 1. The notification for product card eligible products may include an icon, symbol, message, or the like indicating that the product is an age-restricted product.

[0074] The notification processing means 311 may display the store attendant call report notification as a pop-up display on the display device 36. The notification processing means 311 may output the notification as audio in addition to or instead of a text message.

[0075] The display processing means 312 displays an image on the display device 36. The display processing means 312 may display an image on the display device 36 based on a user's operation. The display processing means 312 displays detailed information about a predetermined product on the display device 36 based on a detail display instruction. The display processing means 312 may display detailed information about the predetermined product on the display device 36 based on a store clerk's operation of a details button. The display processing means 312 may display detailed information of a transaction product including the predetermined product on the display device 36. Displaying the detailed information includes displaying an image based on the detailed information.

[0076] (Example) The image displayed on the display device 17 of the POS terminal 1 will now be described. FIG. 4 is a diagram showing a display example of the POS terminal 1 according to the embodiment.

[0077] A user of the POS terminal 1 registers a product via the POS terminal 1. When the product registered by the user of the POS terminal 1 is a notification target product, a notification image is displayed on the display device 17 of the POS terminal 1.

[0078] The notification image Ima includes a message Ma indicating that a store clerk is being called. The message Ma may be, for example, a message such as "A store clerk will be there shortly" or "Please wait a moment." The message Ma is not limited to a text message and may be an icon, sign, symbol, or the like. The message Ma may be a video. The message Ma is an example of a store clerk call notification. The notification processing means 103 may output the notification as sound via the audio output device 20. The notification processing means 103 may turn on or blink a warning light connected to the POS terminal 1 as the notification.

[0079] The store clerk causes the store clerk code to be read by the scanner 15 or the reader 19 at the POS terminal 1 on which the store clerk call notification is displayed. The store clerk code is, for example, a code symbol or the like indicating identification information for identifying the store clerk. The POS terminal 1 may change the operation mode to a store clerk operation mode based on the reading of the store clerk code. In the store clerk operation mode, the POS terminal 1 accepts an instruction to cancel the notification based on the operation of the store clerk. The POS terminal 1 may hide the store clerk call notification based on the cancellation instruction. The POS terminal 1 may output the cancellation instruction to the attendant terminal 3. The attendant terminal 3 may hide the store clerk call report notification displayed on the display device 36 based on the cancellation instruction.

[0080] The images displayed on the display device 36 of the attendant terminal 3 will now be described. FIG. 5 is a diagram showing a display example of the attendant terminal 3 according to the embodiment.

[0081] The attendant terminal 3 displays a notification according to the type of the product to be notified on the display device 36. Fig. 5 shows a notification image in the case where the product registered by the user of the POS terminal 1 is a security tag product.

[0082] The notification image Imb includes a message Mb and a POS terminal ID area Ara. The message Mb includes at least one of a text message indicating that a store clerk is being called and a text message indicating that a store clerk needs to respond. The message Mb may be, for example, a message such as "A store clerk is being called. Confirmation is required." The message Mb may include, for example, a message indicating the type of the product to be notified, such as "This is a security tag product." The message Mb is not limited to a text message, and may be an icon, a sign, a symbol, or the like. The message Mb may be a video. The message Mb may be displayed as a pop-up display on a status confirmation image for confirming the status of the POS terminal 1. The message Mb is an example of a store clerk call report notification. The notification processing means 311 may output the notification as audio.

[0083] The message Mb includes a details button Ba. The details button Ba is an operator for displaying detailed information about the traded product. The message Mb may include a close button Bb. The close button Bb is an operator for hiding the pop-up display including the message Mb and displaying a status confirmation image. The message Mb may include identification information capable of identifying the POS terminal 1. The identification information is, for example, the number of the POS terminal 1. The message Mb may include information indicating the type of product to be notified. The message Mb does not include a cancel button. The POS terminal ID area Ara is an area for displaying identification information that can identify the POS terminal 1.

[0084] In the example of FIG. 5, a notification image for one POS terminal 1 is shown, but the notification processing means 311 may display a plurality of notification images for a plurality of POS terminals 1 on the display device .

[0085] Based on the notification image Imb, the store clerk can identify the POS terminal 1 on which the store clerk call notification is displayed. Based on the notification image Imb, the store clerk can check the type of product that is the subject of the notification. The store clerk can obtain detailed information about the transaction product by operating the details button. The store clerk can go to the POS terminal 1 on which the store clerk call notification is displayed and deactivate the security tag of the transaction product.

[0086] FIG. 6 is a diagram showing a display example of the attendant terminal 3 according to the embodiment. FIG. 6 shows a detailed information confirmation image displayed on the display device 36 when the user of the attendant terminal 3 operates the details button.

[0087] The detailed information confirmation image Imc is an image showing detailed information of a transaction product determined to be a product subject to notification. The detailed information confirmation image Imc may include information such as the product name, the product price, and the number of items. The detailed information confirmation image Imc may include information indicating the type of product. The detailed information confirmation image Imc may include an icon indicating the type of product. FIG. 6 shows an example in which a product with the product name "CCC" is a product subject to notification. The product with the product name "CCC" is assumed to be an age-restricted product and a security tag product. In this case, the detailed information confirmation image Imc includes an icon Ia indicating that the product is an age-restricted product and an icon Ib indicating that the product is a security tag product. The icon indicating the type of product may be an icon indicating that the product requires action by a store clerk, or an icon indicating that the product does not require action by a store clerk.

[0088] The store clerk can obtain detailed information about the product that is the subject of the notification based on the detailed information confirmation image Imc. The store clerk can go to the POS terminal 1 on which the store clerk call notification is displayed and deactivate the security tag of the product being transacted. If the product that is the subject of the notification is a product card product, the store clerk can identify the product based on the detailed information confirmation image Imc and hand over the actual product to the customer.

[0089] (Example of operation) The processing of the store system S will be described. In the following description mainly focusing on the POS terminal 1, the POS terminal 1 may be read as the processing circuit 10. Similarly, in the following description mainly focusing on the attendant terminal 3, the attendant terminal 3 may be read as the processing circuit 31. Note that the process steps described below are merely examples, and each process may be modified as much as possible. In addition, steps may be omitted, replaced, or added as appropriate for the process steps described below depending on the embodiment. FIG. 7 is a sequence diagram illustrating an example of an information processing procedure performed by the store system S according to the embodiment. In the following process, it is assumed that a user of the POS terminal 1 makes a purchase at a store A and registers a product at the POS terminal 1.

[0090] The processing circuit 10 performs a registration process of a commodity (ACT1). ACT1 may be a process by the registration means 101. In ACT1, for example, the processing circuit 10 registers a commodity based on a commodity registration operation by a user of the POS terminal 1. The commodity registration operation includes, for example, an operation of reading a code symbol attached to the commodity via the scanner 15. The commodity registration operation may include an operation of selecting a commodity registration button on a commodity registration image by touch input or the like. The processing circuit 10 acquires a commodity code recorded in the code symbol. The processing circuit 10 refers to the commodity master stored in the commodity master storage area 121 and acquires transaction commodity data of a commodity corresponding to the commodity code. The transaction commodity data includes data such as a commodity code, a commodity name, a commodity price, and a commodity number. The transaction commodity data may include information indicating the type of the commodity to be notified. The commodity corresponding to the commodity code is also called a transaction commodity. The processing circuit 10 may refer to the commodity master stored in the store server 2 and acquire transaction commodity data of a commodity corresponding to the commodity code.

[0091] The processing circuit 10 determines whether the traded commodity is a commodity to be notified (ACT2). ACT2 may be processing by the determination means 102. In ACT2, for example, the processing circuit 10 determines whether the traded commodity is a commodity to be notified based on information indicating the type of commodity. If the traded commodity is a commodity to be notified (ACT2: YES), the processing transitions from ACT2 to ACT4. If the traded commodity is not a commodity to be notified (ACT2: NO), the processing transitions from ACT2 to ACT3. In this case, the processing circuit 10, for example, registers a commodity corresponding to the commodity code (ACT3).

[0092] The processing circuit 10 displays the store clerk call notification on the display device 17 (ACT4). ACT4 may be processing by the notification processing means 103. In ACT4, for example, the processing circuit 10 displays a notification image of the store clerk call notification on the display device 17. The notification image includes a message indicating that a store clerk call is being made. In addition to or instead of displaying the notification image, the processing circuit 10 may output the store clerk call notification as audio via the audio output device 20. In addition to or instead of displaying the notification image, the processing circuit 10 may turn on or flash a warning light connected to the POS terminal 1.

[0093] According to this example, when a user of the POS terminal 1 registers a product that requires a store clerk to handle, the POS terminal 1 can issue a store clerk call notification. Therefore, the store clerk can appropriately handle the product that requires a store clerk call. In this way, when a specific product is registered, the store system S can support the store clerk in handling the registered product.

[0094] For example, when the type of the notification target product indicates a product that requires work by a store clerk, the processing circuit 10 displays a store clerk call notification on the display device 17 each time the notification target product is registered. For example, when a user of the POS terminal 1 registers multiple security tag products, the processing circuit 10 displays a store clerk call notification on the display device 17 each time the security tag product is registered. When the type of the notification target product indicates a product that does not require work by a store clerk, the processing circuit 10 displays a store clerk call notification on the display device 17 only when the notification target product is registered for the first time. For example, when a user of the POS terminal 1 registers multiple age-restricted products, the processing circuit 10 displays a store clerk call notification on the display device 17 only when an age-restricted product is registered first.

[0095] According to this example, even if the user of the POS terminal 1 registers a product that requires work by a store clerk multiple times, the POS terminal 1 can issue a store clerk call notification each time. Therefore, the store clerk can reliably work on the product that requires work by the store clerk. In this way, when a specific product is registered, the store system S can support the store clerk in dealing with the registered product.

[0096] The processing circuit 10 outputs the transaction commodity data to the attendant terminal 3 (ACT5). ACT5 may be processing by the output means 104. In ACT5, for example, the processing circuit 10 outputs transaction commodity data of a commodity corresponding to a commodity code to the attendant terminal 3. The processing circuit 10 may link identification information capable of identifying the POS terminal 1 to the transaction commodity data and output it to the attendant terminal 3. The transaction commodity data may or may not include information indicating the type of commodity to be notified. The processing circuit 10 may output a notification display instruction to the attendant terminal 3 to display a store clerk call report notification.

[0097] The processing circuit 31 acquires trading product data. The processing circuit 31 may acquire a notification display instruction. The acquisition process may be a process by the acquisition means 310.

[0098] The processing circuit 31 displays the clerk call report notice on the display device 36 (ACT11). ACT11 may be processing by the notification processing means 311. In ACT11, for example, the processing circuit 31 displays the clerk call report notice according to the type of the notification target product based on the transaction product data. The processing circuit 31 may display the clerk call report notice according to the type of the notification target product based on the notification display instruction. If the transaction product data does not include information indicating the type of the notification target product, the processing circuit 31 may refer to the product master stored in the auxiliary storage device 33 and determine whether the transaction product is the notification target product. The processing circuit 31 may refer to the product master and determine the type of the notification target product. In this case, the processing circuit 31 may refer to the product master stored in the store server 2 and determine whether the transaction product is the notification target product. The processing circuit 31 may refer to the product master stored in the store server 2 and determine the type of the notification target product.

[0099] According to this example, when a user of the POS terminal 1 registers a product that requires work by a store clerk, the attendant terminal 3 can display a store clerk call report notification. Therefore, the store clerk can easily understand that the user of the POS terminal 1 has registered a product that requires work by a store clerk. In addition, the store clerk can appropriately handle the product that requires a store clerk call. In this way, when a specific product is registered, the store system S can support the store clerk in handling the registered product.

[0100] Also, according to this example, when a user of the POS terminal 1 registers a product that requires work by a store clerk, the attendant terminal 3 can display the store clerk call report notice in a manner that the store clerk call notice displayed on the POS terminal 1 cannot be cancelled by operating the attendant terminal 3. Therefore, the store clerk cannot cancel the store clerk call notice displayed on the POS terminal 1 at the attendant terminal 3. The store clerk must perform an operation to cancel the store clerk call notice at the POS terminal 1. For a product that requires a store clerk call, the store clerk can visit the POS terminal 1 and reliably perform the necessary work. In this way, when a specific product is registered, the store system S can support the store clerk in dealing with the registered product.

[0101] For example, when the type of the notification target product indicates a product that requires work by a store clerk, the processing circuit 31 displays a notification on the display device 36 each time the notification target product is registered. For example, when a user of the POS terminal 1 registers multiple security tag products, the processing circuit 31 displays a store clerk call report notification on the display device 36 each time the security tag product is registered. When the type of the notification target product indicates a product that does not require work by a store clerk, the processing circuit 31 displays a store clerk call report notification on the display device 36 only when the notification target product is registered for the first time. For example, when a user of the POS terminal 1 registers multiple age-restricted products, the processing circuit 31 displays a store clerk call report notification on the display device 36 only when an age-restricted product is registered first.

[0102] According to this example, even if the user of the POS terminal 1 registers a product that requires work by a store clerk multiple times, the attendant terminal 3 can display a store clerk call report notification each time. Therefore, the store clerk can reliably perform work on the product that requires work by the store clerk. In this way, when a specific product is registered, the store system S can support the store clerk in dealing with the registered product.

[0103] The processing circuit 31 determines whether or not a detail display instruction has been acquired (ACT12). ACT12 may be processing by the display processing means 312. In ACT12, for example, the processing circuit 31 determines whether or not a detail display instruction has been input based on the operation of a details button by a store clerk. If a detail display instruction has been input (ACT12: YES), the processing transitions from ACT12 to ACT13. If a detail display instruction has not been input (ACT12: NO), the processing repeats ACT12.

[0104] The processing circuit 31 displays detailed information about the product to be notified on the display device 36 (ACT13). ACT13 may be processing by the display processing means 312. In ACT13, for example, the processing circuit 31 displays an image based on the detailed information on the display device 36 based on a detailed display instruction. The image based on the detailed information includes information such as the product name of the product to be notified, the type of the product to be notified, the price of the product, and the number of products. The processing circuit 31 may display a list of products to be traded on the display device 36.

[0105] According to this example, the user (store clerk) of the attendant terminal 3 can check the detailed information of the product that requires the store clerk to work on it based on the image based on the detailed information. Therefore, the store clerk can easily identify the product that requires the store clerk to work on it and can reliably perform the work. In this way, when a specific product is registered, the store system S can support the store clerk in dealing with the registered product.

[0106] The processing circuit 10 determines whether or not a cancellation instruction has been acquired (ACT6). ACT6 may be processing by the notification processing means 103. In ACT6, for example, the processing circuit 10 determines whether or not a cancellation instruction has been input based on the operation of a cancellation button by a store clerk. The processing circuit 10 may determine whether or not a cancellation instruction has been input based on the operation by the store clerk to cancel the store clerk call notification. If a cancellation instruction has not been input (ACT6: NO), the processing repeats ACT6. If a cancellation instruction has been input (ACT6: YES), the processing transitions from ACT6 to ACT7.

[0107] In this case, the processing circuit 10 may output a cancellation instruction to the attendant terminal 3. The processing circuit 31 of the attendant terminal 3 acquires the cancellation instruction. The processing circuit 31 hides the store clerk call report notification based on the cancellation instruction (ACT14). ACT14 may be processing by the notification processing means 311. In ACT14, for example, the processing circuit 31 hides the store clerk call report notification displayed on the display device 36 based on the cancellation instruction. The processing circuit 31 may display a status confirmation image on the display device 36. The processing circuit 31 may hide the store clerk call report notification based on the selection of the close button by the store clerk.

[0108] The processing circuit 10 hides the store clerk call notification (ACT7). ACT7 may be processing by the notification processing means 103. In ACT7, for example, the processing circuit 10 hides the store clerk call notification displayed on the display device 17 based on a release instruction. The processing circuit 10 may display a product registration image for product registration on the display device 17. The processing circuit 10 may turn off the lighting or blinking of the warning light.

[0109] The processing circuit 10 determines whether or not a payment instruction has been acquired (ACT8). ACT8 may be processing by the payment means 105. In ACT8, for example, the processing circuit 10 determines whether or not a payment instruction has been input based on the operation of the payment button by the user of the POS terminal 1 in the product registration image. If a payment instruction has been input (ACT8: YES), the process transitions from ACT8 to ACT9. If a payment instruction has not been input (ACT8: NO), the process transitions from ACT8 to ACT1.

[0110] The processing circuit 10 performs a payment process (ACT9). ACT9 may be a process performed by the payment means 105. In ACT9, for example, the processing circuit 10 performs a payment process for the transaction and ends the process. The processing circuit 10 may issue a receipt. Issuance of the receipt may be a process performed by the issuing means 106.

[0111] According to the embodiment, when a notification target product is registered by a user of the POS terminal 1, the attendant terminal 3 can display a clerk call report notification according to the type of the notification target product. Also, the attendant terminal 3 can display detailed information of the notification target product based on a detailed display instruction to display detailed information of the notification target product. Therefore, the store clerk can identify a product that requires work by the store clerk and take the necessary measures for the product. This allows the attendant terminal 3 to support the response to the registered product. Also, when a product that requires work by the store clerk is registered by a user of the POS terminal 1, the attendant terminal 3 can display the clerk call report notification in a manner in which the clerk call notification displayed on the POS terminal 1 cannot be canceled by operating the attendant terminal 3. The store clerk needs to perform the necessary work in the corresponding POS terminal 1 and cancel the clerk call notification. Therefore, the store clerk can reliably take the necessary measures for the product that requires work by the store clerk.

[0112] (Other embodiments) The clerk device may be realized as one device as explained by taking the attendant terminal 3 as an example, or may be realized as a plurality of devices with distributed functions.

[0113] In the above description, the POS terminal 1 is used as an example where the customer can complete the process from product registration to payment, but the present invention is not limited to this. The POS terminal 1 may be a shopping cart system with a product registration function. The POS terminal 1 may be a smartphone POS terminal where the customer registers products using a mobile terminal that the customer owns. In these cases, the functions of the determination means 102, notification processing means 103, and output means 104 may be realized in a payment device that performs payment processing.

[0114] When the functions of the POS terminal 1 are provided in a cloud server, a system including a tablet terminal communicably connected to the cloud server may be used to realize the functions of the POS terminal 1. In this case, the attendant terminal 3 communicates with the cloud server and acquires transaction commodity data from the cloud server instead of the POS terminal 1.

[0115] The above-described embodiment may be applied to a method executed by the device. The above-described embodiment may be applied to a program capable of causing a computer of the device to execute each function. The above-described embodiment may be applied to a recording medium storing the program.

[0116] Each of the one or more circuits constituting the processing circuit executes one or more processes among the multiple processes. When the processing circuit is composed of a single circuit, the single circuit executes all of the multiple processes. When the processing circuit is composed of multiple circuits, each of the multiple circuits executes a part of the multiple processes. The part of the multiple processes may be one of the multiple processes, or two or more of the multiple processes. When the processing circuit is composed of multiple circuits, the multiple circuits may be included in one device, or may be distributed across multiple devices.

[0117] The program may be transferred in a state where it is stored in the device according to the embodiment, or in a state where it is not stored in the device. In the latter case, the program may be transferred via a network, or in a state where it is recorded on a recording medium. The recording medium is a non-transitory tangible medium. The recording medium is a computer-readable medium. The recording medium may be in any form, such as a CD-ROM or a memory card, as long as it is capable of storing the program and is readable by a computer.

[0118] Although some embodiments of the present invention have been described, these embodiments are presented as examples and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, substitutions, and modifications can be made without departing from the spirit of the invention. These embodiments and their modifications are included in the scope and spirit of the invention, and are included in the scope of the invention and its equivalents described in the claims.

[0119] The above embodiment may be expressed as follows. (1) a notification processing means for displaying a notification corresponding to a specific product based on the registration of the specific product; a display processing means for displaying detailed information about the predetermined product based on a detail display instruction; The store attendant equipment includes: (2) When the predetermined product is a product that requires a store clerk to carry out a task, the notification processing means displays another notification displayed on the product registration device based on the registration of the predetermined product in a manner that the notification is not canceled by the operation of the store clerk device. (1) Equipment for store clerks. (3) The goods that require the work of the store clerk are goods that require handover. (2) Equipment for store clerks. (4) The product requiring the action of a store clerk is a product requiring the deactivation of a security tag. (2) Equipment for store clerks. (5) To the computer: A function of displaying a notification corresponding to a specific product based on the registration of the specific product; A function of displaying detailed information about the predetermined product based on a detailed display instruction; An information processing program capable of executing the above. [Explanation of symbols]

[0120] 1... POS terminal, 2... store server, 3... attendant terminal, 4... router, 5... headquarters server, 10... processing circuit, 11... main memory, 12... auxiliary storage device, 13... change machine interface, 14... communication interface, 15... scanner, 16... input device, 17... display device, 18... printing device, 19... reader, 20... voice output device, 31... processing circuit, 32... main memory, 33... auxiliary storage device, 34... communication interface, 35... input device, 36... display device, 01...registration means, 102...determination means, 103...notification processing means, 104...output means, 105...payment means, 106...issuing means, 121...product master storage area, 310...acquisition means, 311...notification processing means, 312...display processing means, A...store, Ara...POS terminal ID area, Ba...details button, Bb...close button, Ia to Ib...icons, Ima to Imb...notification images, Imc...detailed information confirmation image, Ma to Mb...message, NA...network, NB...network, S...store system, X...store.

Claims

1. a notification processing means for displaying a notification corresponding to a specific product based on the registration of the specific product; a display processing means for displaying detailed information about the predetermined product based on a detail display instruction; The store attendant equipment includes:

2. When the predetermined product is a product that requires a work by a store clerk, the notification processing means displays another notification displayed on the product registration device based on the registration of the predetermined product in a manner that the notification is not canceled by the operation of the store clerk device.

2. A store attendant instrument as claimed in claim 1.

3. The product requiring the work by the store clerk is a product requiring delivery of the product.

3. A store attendant instrument as claimed in claim 2.

4. The product requiring the action by the store clerk is a product requiring the invalidation of a security tag.

3. A store attendant instrument as claimed in claim 2.

5. On the computer, A function of displaying a notification corresponding to a specific product based on the registration of the specific product; A function of displaying detailed information about the predetermined product based on a detailed display instruction; An information processing program capable of executing the above.

Images