Terminal, command system, command instruction transmission method, and program

Abstract

To increase the possibility of continuing command operations in situations where access to the building in which the command device is installed or the area in which the building is installed is restricted.SOLUTION: A command system includes: a terminal capable of switching between a first operating mode in which the terminal receives command instructions from a command device that accepts emergency calls and performs specified output processing, and a second operating mode in which the terminal can accept emergency calls on behalf of the command device and transmit command instructions to other terminals; and the command device.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present invention relates to a terminal, a command system, a method for transmitting a command instruction, and a program.

Background Art

[0002] In fields such as firefighting, a command system is known that connects a command device that receives emergency reports from citizens and sends instructions to terminals at various locations, and a station terminal that receives commands from this command device. For example, Patent Document 1 discloses a portable command device that can continue operating the command device at a location where a normal telephone line is available when a situation occurs where infrastructure facilities such as power supply and communication cannot be used at the installation location of the command device.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] In addition to the loss of power supply and communication infrastructure as assumed in Patent Document 1, it is assumed that it may be difficult to continue command operations due to restrictions on access to the building where the command device is installed or the area where the building is installed. Even in such a case, the command device of Patent Document 1 can be used, but there is a problem that it takes time to move or install the command device, resulting in a delay in resuming operations.

[0005] An object of the present disclosure is to provide a terminal, a command system, and a method for transmitting a command instruction that can enhance the possibility of continuing command operations under circumstances such as restrictions on access to the building where the command device is installed or the area where the building is installed.

Means for Solving the Problems

[0006] According to a first aspect, there is provided a terminal capable of switching between a first operation mode of receiving a command instruction from a command device for receiving an emergency report and performing a predetermined output process, and a second operation mode of receiving an emergency report instead of the command device and being able to transmit a command instruction to another terminal.

[0007] According to a second aspect, there is provided a command system including a terminal capable of switching between a first operation mode of receiving a command instruction from a command device for receiving an emergency report and performing a predetermined output process, and a second operation mode of receiving an emergency report instead of the command device and being able to transmit a command instruction to another terminal, and the command device.

[0008] According to a third aspect, when the command device becomes unable to transmit a command instruction, the terminal capable of switching between a first operation mode of receiving a command instruction from a command device for receiving an emergency report and performing a predetermined output process, and a second operation mode of receiving an emergency report instead of the command device and being able to transmit a command instruction to another terminal, performs a switch from the first operation mode to the second operation mode, receives an emergency report instead of the command device, and transmits a command instruction to the other terminal, and a command instruction transmission method is provided.

[0009] According to a fourth aspect, there is provided a program for causing a computer capable of switching between a first operation mode of receiving a command instruction from a command device for receiving an emergency report and performing a predetermined output process, and a second operation mode of receiving an emergency report instead of the command device and being able to transmit a command instruction to another terminal, to perform a process of switching from the first operation mode to the second operation mode when the command device becomes unable to transmit a command instruction, and a process of receiving an emergency report instead of the command device and transmitting a command instruction to the other terminal.

Advantages of the Invention

[0010] According to the present disclosure, it is possible to enhance the continuity of command operations in situations where access to the building in which the command device is installed or the area in which the building is installed is restricted.

Brief Description of the Drawings

[0011]

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Mode for Carrying Out the Invention

[0012] First, an overview of an embodiment of the present disclosure will be described with reference to the drawings. Note that the reference numerals of the drawings appended to this overview are for convenience of each element as an example to assist understanding, and are not intended to limit the present disclosure to the illustrated embodiments. Also, the connection lines between the blocks in the drawings and the like referred to in the following description include both bidirectional and unidirectional ones. Regarding the one-way arrow, it schematically shows the flow of the main signal (data) and does not exclude bidirectionality. The program is executed via a computer device, and the computer device includes, for example, a processor, a storage device, an input device, a communication interface, and a display device as necessary. Further, this computer device is configured to be communicable with devices inside or outside the device (including computers) via the communication interface, whether wired or wireless. Also, ports or interfaces are provided at the input / output connection points of each block in the figure, but the illustration is omitted.

[0013] In one embodiment, the present disclosure can be implemented in a command system including terminals 10a and 10b and a command device 20 as shown in FIG. 1. More specifically, the terminals 10a and 10b can switch between a first operation mode and a second operation mode. The first operation mode is an operation mode in which a command instruction from the command device 20 for receiving an emergency notification is received and a predetermined output process is performed. The second operation mode is an operation mode in which, instead of the command device 20, an emergency notification is received and a command instruction can be transmitted to another terminal. In the following description, it will be described assuming that the command device 20 can instruct the terminals 10a and 10b to switch between the first operation mode and the second operation mode.

[0014] When the command device 20 receives an emergency notification such as 119, it selects one or both of the terminals 10a and 10b and transmits a command instruction. In the example of FIG. 2, the command device 20 selects the terminal 10a and transmits a command instruction (see "Emergency Notification" and "Command Instruction" in FIG. 2). The terminal 10a operating in the first operation mode performs a predetermined output process based on the command instruction received from the command device 20 (see "Predetermined Output" in FIG. 2). Examples of this output process include, for example, amplifying the voice of the instructed content (command voice amplification), implementing the instructed operation (dispatch instruction to subordinate emergency vehicles), and the like.

[0015] On the other hand, as shown in FIG. 3, when the building where the command device 20 is placed is damaged or the like, the command device 20 selects one of the terminals 10a and 10b and transmits an operation mode switching instruction. In the example of FIG. 3, the command device 20 selects the terminal 10a and transmits an operation mode switching instruction (see "Operation Mode Switching Instruction" in FIG. 3).

[0016] After receiving the operation mode switching instruction, terminal 10a will operate in the second operation mode hereinafter. Specifically, terminal 10a starts to accept emergency calls such as 119 instead of the command device 20 (see "Emergency Call" in Fig. 4). Then, terminal 10a sends a command instruction to terminal 10b (see "Command Instruction" in Fig. 4). After receiving the command instruction, terminal 10b performs a predetermined output process based on the command instruction received from terminal 10a (see "Predetermined Output" in Fig. 4). During the operation in the second operation mode, if the content of the received emergency call is the content to be processed by terminal 10a, terminal 10a may issue a command instruction to itself and perform a predetermined process. In this case, of course, it is not necessary to send a command instruction to other terminals.

[0017] According to the command system operating as described above, it is possible to enhance the continuity of command operations in situations where access to the building where the command device 20 is installed or the area where the building is installed is restricted. Also, compared with the portable command device in Patent Document 1, since there is no need for the time required for movement and installation, the time until the resumption of operations can be shortened. In particular, in recent years, due to the expansion of the fire organization (expansion to a wide area, joint operation, outsourcing of operations, etc.), the jurisdiction area of the command device has been expanding. According to the present disclosure, there is an advantage that operations can be continued by selecting terminals located at positions spatially separated from the disaster area or the like using the expanded jurisdiction. In the above description, it has been described that both terminals 10a and 10b can switch between the first operation mode and the second operation mode, but it is not necessarily required that both terminals 10a and 10b can switch between the first operation mode and the second operation mode. For example, if either one of terminals 10a and 10b can switch between the first operation mode and the second operation mode, command operations can be continued using that terminal.

[0018] [First Embodiment] Next, an embodiment of the present disclosure will be described in detail with reference to the drawings. FIG. 5 is a diagram showing a first configuration in which the present disclosure is applied to a fire command system. Referring to FIG. 5, a configuration is shown in which a command center building 200 and offices A to C (100a to 100c) are connected by a wide area Ethernet network 400. Note that the term "office" comprehensively represents a fire station that receives command instructions from the command center or its branch office, etc.

[0019] In the command center building 200, a command control device / GW210 and a plurality of command desks 220a and 220b are arranged, and it is possible to receive 119 calls from citizens 600 via an emergency line network 500. In the example of FIG. 5, for convenience of explanation, two command desks 220a and 220b are shown, but the number of command desks is not limited to two. In addition, PCs (personal computers) 230a and 230b for performing automatic command processing are installed on the command desks 220a and 220b, respectively.

[0020] When an emergency call arrives via the emergency line network 500, the command control device / GW210 has a function of transferring it to the command desks 220a and 220b (including terminals 110a to 110c that have replaced the command desks 220a and 220b). Note that GW is an abbreviation for gateway.

[0021] The command desks 220a and 220b are operated by a commander. For example, as shown in FIG. 6, when an emergency call arrives, the commander of the command desk 220a performs a reception operation ((1) 119 call to (3) 119 reception in FIG. 3). Then, the commander sends an automatic command via the wide area Ethernet network 400 from the command control device / GW210 to the terminals (hereinafter also referred to as "office terminals") 110a to 110c of the corresponding office according to the incident by means of an automatic command operation on the command desk 220a and the PC230a. As a result, the team members are dispatched at each office. In addition, the command desks 220a and 220b can send an instruction to switch to the simple command desk mode or an instruction to switch to the office terminal mode to specific terminals 110a to 110c. These command desks 220a and 220b correspond to the command device 20 described above.

[0022] In police stations A to C (100a to 100c), there are provided terminal devices 110a to 110c, telephones 120a to 120c, and command voice amplifying devices 130a to 130c, respectively. Also, in the example of FIG. 6, a PC (Personal Computer) 140a is arranged in police station A and connected to the terminal device 110a. Further, in the example of FIG. 6, the terminal devices 110a to 110c and the telephones 120a to 120c are provided independently, but they may be integrated with each other.

[0023] The terminal devices 110a to 110c are connected to the following two types of lines. · A line for performing normal commands (command line) · A line for receiving 119 calls (command desk line) In the following description, it is assumed that there are four command desk lines per terminal device, but the number of command desk lines is not limited.

[0024] The terminal devices 110a to 110c are configured to have the following three functions using the above two types of lines. FIG. 7 is a functional block diagram showing the detailed configuration of the terminal device 110a. Referring to FIG. 7, the terminal device 110a includes a command desk function unit 111a, a communication unit 112a, and a connection unit 113a.

[0025] The command desk function unit 111a is a function that substitutes the facilities of the command center with the facilities on the police station side and realizes the functions of the command center (command desk) remotely at the police station.

[0026] The communication unit 112a is a function that realizes the communication functions (119 call reception, command instruction) between the command control device / GW210 and the terminal device 110a.

[0027] The connection unit 113a connects to the command control device / GW210 using the ID of a specific command desk and provides a function of substituting the command desk number of the command center.

[0028] By combining these functions, the terminal 110a can function as a pseudo command console. Since the terminals 110b and 110c have the same configuration as the terminal 110a, their descriptions are omitted.

[0029] Furthermore, the terminals 110a to 110c are provided with a "substation terminal mode" in which the functions of the substation terminal shown in FIG. 6 above can be used, and a "simple command console mode" in which, in addition to the functions of the substation terminal, they can function as the above-mentioned pseudo command console. This "substation terminal mode" corresponds to the first operation mode described above, and the "simple command console mode" corresponds to the second operation mode described above.

[0030] FIG. 8 is an example of a screen displayed on the display devices of the terminals 110a to 110c operating in the "substation terminal mode". In "Substation 00000" of FIG. 8, information on the substations where the terminals 110a to 110c are installed is displayed, and in the vehicle display column, the status (dynamic state) of the vehicles in the corresponding substation is displayed. As a result, the operators of the terminals 110a to 110c can check the status of the vehicles in the jurisdictional substations. Note that the "Register" button and "Clear" button on the right side of FIG. 7 are buttons used for updating and registering or deleting the status (dynamic state) of the vehicles.

[0031] Subsequently, the operations of the terminals 110a to 110c from the "substation terminal mode" to the "simple command console mode" and then back to the "substation terminal mode" will be described in detail with reference to the drawings.

[0032] FIG. 9 is a sequence diagram showing the mode change operation of the first configuration of the present disclosure. In the following description, an example will be given in which some kind of trouble occurs in the command console 220a or the command center building, and the operation mode of the terminal 110a is switched. Referring to FIG. 9, first, the command console 220a sends an instruction to the terminal 110a to change the mode to the simple command console mode (step S001).

[0033] Upon receiving the instruction for mode change, terminal 110a changes its operation mode to the simple command console mode (step S002). Then, terminal 110a sends a mode change response to notify the command console 220a that its operation mode has switched to the simple command console mode (step S003).

[0034] Upon receiving the mode change response, command console 220a shifts to the stop mode. Thereafter, command console 220a starts to stop accepting 119 calls, stop the command line, and stop each operation input (step S004). Thereafter, it is desirable that command console 220a does not accept any external operations except for the recovery operations from the stop mode described later.

[0035] Furthermore, terminal 110a connects to the command control device / GW210 using the ID of command console 220a and becomes command console 220a (step S005).

[0036] Thereafter, terminal 110a in the simple command console mode provides the following three functions. (1) 119 reception function The operator of terminal 110a can perform a reception operation when an emergency call arrives, instead of the operator of command console 220a. (2) Switching of the display screen Terminal 110a switches from the police station terminal screen shown in FIG. 8 to the simple command console mode screen shown in FIG. 10. On this screen, the command reception screen (left side) shown in FIG. 10, the police station terminal screen, and the up and down arrow buttons AB can be used for switching. The operator of terminal 110a switches between the command reception screen and the police station terminal screen to check the status of vehicles at each police station, etc., and perform the work instead of the operator of command console 220a. Also, when a 119 call is received during the display of the police station terminal screen, terminal 110a automatically transitions to the command reception screen (the left side screen in FIG. 10). Conversely, when a command addressed to the local police station is received during the display of the command reception screen, terminal 110a automatically transitions to the police station terminal screen (the right side screen in FIG. 10). (3) Manual command The terminal 110a receives a manual command operation from an operator and sends a manual command (verbal command) to the corresponding station.

[0037] In addition, in the "Command Reception" column of the command reception screen shown in FIG. 10, the caller who has dialed 119, etc. is displayed. Also, the "119" button in FIG. 10 is the button to be pressed when receiving, and the "Command" button is the button when issuing a fire command.

[0038] FIG. 11 is a diagram for explaining the operation (in the simple command console mode) of the first configuration of the present disclosure. As described above, when an emergency call arrives, the operator of the terminal 110a performs a reception operation ((1) 119 call to (3) 119 reception in FIG. 11). Then, when the operator of the terminal 110a performs a manual command operation according to the content of the emergency call, the terminal 110a sends a manual command to the terminals 110b and 110c of other stations via the wide area Ethernet network 400. As a result, it becomes possible for the team members to be dispatched at each station.

[0039] Note that the terminal 110a can send and receive command instructions to its own station even in the simple command console mode. In this case, the terminal 110a operates as a station terminal and performs operations such as amplifying commands within the station.

[0040] After that, when the command console 220a becomes available, the commander of the command console 220a performs a recovery operation. Specifically, the command console 220a sends an instruction to change the mode to the station terminal mode to the terminal 110a again (step S007 in FIG. 9). The terminal 110a that has received the instruction to change the mode to the station terminal mode shifts to the station terminal mode. On the other hand, the command console 220a resumes the reception of 119, the recovery of the command line, and the reception of each operation input (step S008).

[0041] As described above, according to the present embodiment, even when some kind of business trouble occurs in the command console 220a or the command center building, the terminal 110a can quickly be made to assume the function of the command console 220a. Also, as described above, since the terminal 110a operating in the simple command console mode has the same functions as the command console 220a, it is possible to continue the command control business without degradation.

[0042] Also, as is clear from the above description, the configuration of the present disclosure can be configured simply by adding a function (application program) to an existing command console and a terminal. The introduction cost can be greatly reduced compared to the form of installing the facilities of Patent Document 1 and backup.

[0043] In addition, with the above configuration, by connecting from the PC 140a of the office A (100a) to the PC 230a inside the command center building, an automatic command can be sent out. FIG. 12 is a sequence diagram showing the mode change of the first configuration of the present disclosure and additional operations for performing an automatic command.

[0044] The operations of steps S001 to S006 in FIG. 12 are the same as the operations described in FIG. 9, so the description thereof is omitted. When performing an automatic command, the operator of the terminal 110a remotely connects to the PC 230a of the command console 220a using the PC 140a (step S108). This remote connection can use, for example, what is provided as a remote desktop function prepared in various operating systems.

[0045] Thereafter, by the operator of the terminal 110a operating the PC 140a, it becomes possible to perform an automatic command in the same manner as the command console 220a (step S109).

[0046] FIG. 13 is a diagram for explaining the operation of the first configuration of the present disclosure (in the simple command console mode and during automatic command). Similar to FIG. 11, when an emergency notification is received, the operator of terminal 110a performs a reception operation ((1) Notification No. 119 to (3) Reception No. 119 in FIG. 13). Then, when the operator of terminal 110a performs an automatic command operation on PC 140a according to the content of the emergency notification, an automatic command can be transmitted to terminals 110b and 110c of other offices via the wide area Ethernet network 400. As a result, it becomes possible for the team members to be dispatched at each office.

[0047] FIG. 14 is a sequence diagram showing the operation when the command console 220a becomes available thereafter. The commander of the command console 220a disconnects the remote connection to the PC 140a from the command console 220a (step S110). Since the subsequent operations are the same as steps S007 and S008 in FIG. 11, the description thereof is omitted.

[0048] As described above, even in the first configuration, by using the PC 140a, an automatic command can be sent.

[0049] [Second Embodiment] In the above-described first embodiment, an example in which the terminal 110a enters the simple command console mode has been described. However, a plurality of terminals can also be replaced with different command consoles to issue commands.

[0050] FIG. 15 is a sequence diagram showing the mode change operation of the second configuration of the present disclosure. In the following description, an example in which the terminal 110a is replaced with the command console 220a and the terminal 110b is replaced with the command console 220b will be described. Referring to FIG. 15, first, the command consoles 220a / 220b send an instruction to change the mode to the simple command console mode to the terminals 110a and 110b (step S001). Note that this mode change instruction may be sent to the terminals 110a and 110b together by either the command console 220a or the command console 220b.

[0051] The subsequent operations are the same as those in FIG. 11, except that in step S005, the terminals 110a and 110b connect to the command control device / GW210 using the IDs of the command consoles 220a and 220b respectively and switch to the command consoles 220a and 220b (step S005).

[0052] After the terminals 110a and 110b have switched to the simple command console mode respectively, as shown in FIG. 16, when an emergency call is received, the call of No. 119 is transferred to the terminal 110a and the terminal 110b. The operators of the terminals 110a and 110b can perform the reception operation (No. 119 call ~ (3) No. 119 reception in FIG. 16).

[0053] FIG. 17 is a continuation of FIG. 16. When either of the operators of the terminals 110a and 110b performs a manual command operation according to the content of the emergency call, either the terminal 110a or 110b sends a manual command to the terminal 110c of another police station via the wide area Ethernet network 400. As a result, it becomes possible to dispatch the team members of the police station C (100c).

[0054] As described above, according to the second configuration, the operations can be continued in a form in which the operations of a plurality of command consoles are distributed among a plurality of police stations. Such a form can be suitably applied when the resources and the number of lines of the personnel in each police station are small.

[0055] [Third Embodiment] In the above-described first embodiment, an example in which one telephone 120a is connected to one terminal 110a has been described, but a plurality of telephones can also be connected to one terminal 110a. FIG. 18 is a diagram showing a third configuration of the present disclosure. The difference from the first configuration shown in FIG. 5 is that n telephones 121a to 12na are connected to the terminal 110a of the police station A (100a). When there are four command console lines per terminal, four telephones can be connected with n = 4. Since the other configurations are the same as those of the first configuration, the description thereof is omitted.

[0056] FIG. 19 is a diagram for explaining the operation of the third configuration of the present disclosure (in the simple command console mode). When a plurality of emergency calls arrive simultaneously, they are transferred to the telephones 121a to 12na. A plurality of operators at the agency A (100a) can each perform a reception operation using the telephones 121a to 12na ((1) call 119 to (3) reception of call 119 in FIG. 19). Since the subsequent operations are the same as those of the first configuration, the description thereof is omitted.

[0057] In the first configuration, since only one telephone is connected to each terminal, only one line can be handled for the 119 reception. According to this configuration, by connecting four telephones to each terminal, four lines can be handled for the 119 reception per terminal.

[0058] Also, in this configuration, there are situations where operations for four lines are performed simultaneously for each terminal. To cope with this, it is desirable to divide the screen of the terminal 110a as shown in FIG. 20. By doing so, it becomes possible to perform command operations for up to four command consoles. Also, when there are restrictions on the resolution and size of the display device of the terminal 110a, a configuration using a multi-display to expand the screen as shown in FIG. 21 can also be adopted.

[0059] Even in a configuration where such a plurality of command console screens are displayed, when a 119 call is received, it is desirable to automatically transition to the command reception screen, and when a command is received at the local agency, to automatically transition to the agency terminal screen. At this time, the automatic transition is performed only on one of the four screens. The transition may be made to any of the four screens where 119 reception and command reception are not being performed.

[0060] Note that in the configuration of FIG. 18, an example was described in which n telephones 121a to 12na are connected to the terminal 110a of the agency A (100a), but of course, a plurality of telephones may be similarly connected to the terminals 110b and 110c of other agencies.

[0061] As described above, each embodiment of the present disclosure has been explained. However, the present disclosure is not limited to the above-described embodiments, and further modifications, substitutions, and adjustments can be made without departing from the basic technical idea of the present disclosure. For example, the network configuration shown in each drawing, the configuration of each element, and the data representation form are examples for assisting the understanding of the present disclosure, and are not limited to the configurations shown in these drawings.

[0062] For example, in each of the above-described embodiments, it has been described that the terminal 110a shifts to the simple command console mode upon receiving an instruction to change the mode from the command console 220a. However, this switching operation may be automated. For example, when the command console stops, a stop signal may be transmitted from the command console or another device to the terminal 110a, and a configuration may be adopted in which the terminal 110a detects this stop signal and switches the operation mode. Similarly, when the command console is restored, a restoration signal may be transmitted from the command console or another device to the terminal 110a, and a configuration may be adopted in which the terminal 110a detects this restoration signal and switches the operation mode.

[0063] In addition, a configuration may be adopted in which the operation mode is switched by transmitting a request for mode switching from the terminals 110a to 110c to the command control device / GW210. Thereby, even if an emergency inability to operate the command console occurs, the command operations can be maintained by the terminals 110a to 110c.

[0064] (Regarding the hardware configuration) In each embodiment of the present disclosure, each component of each device indicates a block of a functional unit. A part or all of each component of each device is realized by an arbitrary combination of an information processing device 900 and a program as shown in FIG. 22, for example. FIG. 22 is a block diagram showing an example of the hardware configuration of the information processing device 900 that realizes each component of each device. The information processing device 900 includes, as an example, the following configuration. ·CPU (Central Processing Unit) 901 ·ROM (Read Only Memory) 902 · RAM (Random Access Memory) 903 · Program 904 loaded into RAM 903 · Storage device 905 that stores program 904 · Drive device 907 that reads and writes to recording medium 906 · Communication interface 908 connected to communication network 909 · Input / output interface 910 for inputting and outputting data · Bus 911 that connects each component

[0065] Each component of each device in each embodiment is realized by the CPU 901 acquiring and executing a program 904 that realizes these functions. That is, in the CPU 901 of FIG. 22, a program for realizing each operation mode and its switching control program are executed, and the update process of each calculation parameter held in the RAM 903, the storage device 905, etc. may be carried out. The program 904 that realizes the functions of each component of each device is, for example, stored in advance in the storage device 905 or the ROM 902, and is read out by the CPU 901 as necessary. Note that the program 904 may be supplied to the CPU 901 via the communication network 909, or may be stored in advance in the recording medium 906, and the drive device 907 may read out the program and supply it to the CPU 901.

[0066] There are various variations in the method of realizing each device. For example, each device may be realized by an arbitrary combination of each separate information processing device 900 and a program for each component. Also, a plurality of components included in each device may be realized by an arbitrary combination of one information processing device 900 and a program. That is, the terminal and the command console shown in the above-described first to third embodiments can be realized by a computer program that causes a processor mounted on these devices to execute the above-described respective processes using its hardware.

[0067] In addition, part or all of each component of each device is realized by other general-purpose or dedicated circuits, processors, etc., or combinations thereof. These may be constituted by a single chip, or may be constituted by a plurality of chips connected via a bus.

[0068] Part or all of each component of each device may be realized by a combination of the above-described circuits, etc. and a program.

[0069] When part or all of each component of each device is realized by a plurality of information processing devices, circuits, etc., the plurality of information processing devices, circuits, etc. may be centrally arranged or may be distributed. For example, the information processing devices, circuits, etc. may be realized in a form in which each is connected via a communication network, such as a client-and-server system or a cloud computing system.

[0070] Note that each of the above-described embodiments is a preferred embodiment of the present disclosure, and the scope of the present disclosure is not limited only to the above embodiments. That is, those skilled in the art can make modifications and substitutions to the above embodiments and construct various modified forms without departing from the gist of the present disclosure.

[0071] Part or all of the above embodiments can be described as follows in the appended claims, but are not limited thereto.

[0072] [Appendix 1] A terminal capable of switching between a first operation mode of receiving a command instruction from a command device for receiving an emergency notification and performing a predetermined output process, and a second operation mode of receiving an emergency notification in place of the command device and being able to transmit a command instruction to another terminal. [Appendix 2] The above-described terminal can be configured to detect that the command device has stopped and shift from the first operation mode to the second operation mode. [Appendix 3] The above-described terminal Based on the instruction of mode change received from the instruction device, it is possible to adopt a configuration that shifts from the first operation mode to the second operation mode. [Appendix 4] The terminal described above For the command control device that receives the incoming emergency call, instead of the command device, a connection part for connection and A communication part for communicating with the command control device, A command console function part that realizes the function of the command device, can adopt a configuration including these. [Appendix 5] The terminal described above In the second operation mode, when receiving an emergency call, it can adopt a configuration that displays a command reception screen. [Appendix 6] The terminal described above In the second operation mode, when receiving a command addressed to itself, it can adopt a configuration that displays a police station terminal screen. [Appendix 7] A first operation mode that receives a command instruction from a command device for receiving an emergency call and performs a predetermined output process, A second operation mode that can receive an emergency call instead of the command device and transmit a command instruction to another terminal, and a terminal capable of switching between these, A command system including the command device. [Appendix 8] The terminal of the command system described above can adopt a configuration that detects that the command device has stopped and shifts from the first operation mode to the second operation mode. [Appendix 9] The command device of the command system described above can adopt a configuration that instructs the terminal to change from the first operation mode to the second operation mode. [Appendix 10] The terminal of the command system described above, for the command control device that receives the incoming emergency call, instead of the command device, a connection part for connection and A communication unit for communicating with the command control device, A command console function unit that realizes the functions of the command device, can adopt a configuration including these components. [Appendix 11] The above-described command system, further has a second computer that can be remotely connected to a computer responsible for the automatic command function of the command device, and in the second operation mode, can adopt a configuration in which an automatic command can be transmitted using the second computer. [Appendix 12] In the second operation mode, the terminal of the above-described command system, when receiving an emergency notification, can adopt a configuration to display a command reception screen. [Appendix 13] The terminal of the above-described command system, in the second operation mode, when receiving a command addressed to itself, can adopt a configuration to display a station terminal screen. [Appendix 14] The above-described command system, has a plurality of command devices arranged, and can adopt a configuration in which a plurality of terminals function as the plurality of command devices by shifting to a second mode in which each of the plurality of terminals operates instead of the command device. [Appendix 15] Two or more telephones are connected to the terminal of the above-described command system, and can adopt a configuration in which the emergency notification is transferred to the two or more telephones. [Appendix 16] A terminal that can switch between a first operation mode of receiving a command instruction from a command device for receiving an emergency notification and performing a predetermined output process, and a second operation mode of receiving an emergency notification in place of the command device and being able to transmit a command instruction to another terminal, When the instruction device becomes unable to send an instruction, switch from the first operation mode to the second operation mode. Receive an emergency notification instead of the instruction device and send an instruction to the other terminal. Instruction transmission method. [Appendix 17] A computer capable of switching between a first operation mode of receiving an instruction from an instruction device that receives an emergency notification and performing a predetermined output process, and a second operation mode of receiving an emergency notification instead of the instruction device and being able to send an instruction to another terminal. A process of switching from the first operation mode to the second operation mode when the instruction device becomes unable to send an instruction. A process of receiving an emergency notification instead of the instruction device and sending an instruction to the other terminal. A program for executing the above. Note that the forms described in each of the above appendices can be combined with each other after making necessary corrections. For example, a configuration that combines the content described in Appendix 2 and the content described in Appendix 3 is also included in the disclosure scope of this specification. Note that the forms of Appendices 16 to 17 can be developed into the forms of Appendices 8 to 15 in the same manner as Appendix 7.

[0073] Note that each disclosure of the above patent documents is incorporated herein by reference and can be used as the basis or part of the present disclosure as necessary. Within the scope of the present disclosure (including the claims), modifications and adjustments of the embodiments or examples can be made based on the basic technical idea. Also, within the scope of the present disclosure, various combinations or selections (including partial deletion) of various disclosure elements (including each element of each claim, each element of each embodiment or example, each element of each drawing, etc.) are possible. That is, the present disclosure naturally includes all disclosures including the claims, and various deformations and corrections that could be made by those skilled in the art according to the technical idea. In particular, for the numerical ranges described in this document, any numerical value or small range included within the range should be construed as specifically described even without separate description. Furthermore, each disclosure item of the above-cited documents, as necessary and in accordance with the spirit of the present disclosure, is considered to be included in the present disclosure as part of the present disclosure, and can be used in combination with the description items of this document, either in part or in whole.

Explanation of Signs

[0074] 10a, 10b terminals 20 command device 100a~100c Offices A~C 110a~110c terminals (office terminals) 120a~120c, 121a~12na telephones 130a~130c command loudspeaker devices 140a PC (Personal Computer) 200 command center building 210 command control device / GW 400 wide area Ethernet network 220a, 220b command platforms 230a, 230b PCs (Personal Computers) 500 emergency line network 600 citizens, etc. 900 information processing device 901 CPU (Central Processing Unit) 902 ROM (Read Only Memory) 903 RAM (Random Access Memory) 904 Program 905 Storage device 906 Recording medium 907 Drive device 908 Communication interface 909 Communication network 910 Input / output interface 911 Bus

Claims

1. A terminal capable of switching between a first operation mode that receives a command instruction from a command device for receiving an emergency notification and performs a predetermined output process, and a second operation mode that receives an emergency notification in place of the command device and can transmit a command instruction to another terminal.

2. The terminal according to claim 1, wherein when it detects that the command device has stopped, it shifts from the first operation mode to the second operation mode.

3. The terminal according to claim 1, wherein it shifts from the first operation mode to the second operation mode based on an instruction for mode change received from the command device.

4. For a command control device that receives an incoming emergency notification, in place of the command device, a connection part for connection, A communication part for communicating with the command control device, A command console function part for realizing the function of the command device, The terminal according to any one of claims 1 to 3, comprising the above.

5. A terminal capable of switching between a first operation mode that receives a command instruction from a command device for receiving an emergency notification and performs a predetermined output process, and a second operation mode that receives an emergency notification in place of the command device and can transmit a command instruction to another terminal, and A command system including the command device.

6. The command system according to claim 5, wherein the terminal detects that the command device has stopped and shifts from the first operation mode to the second operation mode.

7. The command system according to claim 5, wherein the command device instructs the terminal to change from the first operation mode to the second operation mode.

8. For a command control device that receives an incoming emergency notification, in place of the command device, a connection part for connection, A communication part for communicating with the command control device, A command console function part for realizing the function of the command device, The command system according to claim 5, comprising the above.

9. Furthermore, it has a second computer that can be remotely connected to a computer responsible for the automatic command function of the command device, and In the second operation mode, the command system according to any one of claims 5 to 8, capable of transmitting an automatic command using the second computer.

10. A terminal capable of switching between a first operation mode that receives a command instruction from a command device for receiving an emergency notification and performs a predetermined output process, and a second operation mode that receives an emergency notification in place of the command device and can transmit a command instruction to another terminal is ​ ​ When the instruction device becomes unable to send an instruction, switch from the first operation mode to the second operation mode. Receive an emergency report in place of the instruction device and send an instruction to the other terminal. Instruction sending method.

11. A computer capable of switching between a first operation mode of receiving an instruction from an instruction device that receives an emergency report and performing a predetermined output process, and a second operation mode of receiving an emergency report in place of the instruction device and being able to send an instruction to another terminal. A process of switching from the first operation mode to the second operation mode based on an instruction from the instruction device. A process of receiving an emergency report in place of the instruction device and sending an instruction to the other terminal. A program for executing the above.

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