Information processing device, information processing system, information processing method, and program

Abstract

To provide an information processing device, information processing system, information processing method, and program that can achieve reduction in stress before users feel stresses different in a way of sensing by the user.SOLUTION: An information processing device 10 comprises an identification unit 11, a generation unit 12, and a transmission unit 13. The identification unit 11 is configured to identify a stress generation spot giving the stress to the user on the basis of sensitivity characteristic information specific to a user having stress sensitivity to a stress cause indicated. The generation unit 12 is configured to generate stress relaxation information for relaxing the stress of the user to the stress generation spot. The transmission unit 13 is configured to transmit the stress relaxation information to a prescribed transmission destination before the user arrives at the stress generation spot.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present disclosure relates to an information processing apparatus, an information processing system, an information processing method, and a program.

Background Art

[0002] Patent Document 1 discloses a vehicle control device that can reduce the stress felt by passengers in a vehicle during driving in autonomous driving.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] In the vehicle control device disclosed in Patent Document 1 described above, when stress is estimated from the biometric information of a passenger, the cause of stress is specified from the direction of the line of sight. That is, in the vehicle control device disclosed in Patent Document 1 described above, stress cannot be reduced before the user feels stress. Here, the way of feeling stress varies depending on the user because the cause of stress differs among users, resulting in individual differences.

[0005] An object of the present disclosure is to provide an information processing apparatus, an information processing system, an information processing method, and a program capable of reducing stress that varies in the way it is felt by the user before the user feels it, in view of the above problems.

Means for Solving the Problems

[0006] The information processing apparatus according to the present disclosure is a specifying unit that specifies a stress occurrence location that gives stress to the user based on user-specific sensitivity characteristic information indicating a stress sensitivity to a stress cause, A generation unit that generates stress relief information for relieving the user's stress with respect to the stress occurrence location; A transmission unit that transmits the stress relief information to a predetermined transmission destination before the user reaches the stress occurrence location; It is provided with.

[0007] The information processing system according to the present disclosure is An analysis unit that analyzes the user-specific sensitivity characteristic information based on the information including the stress cause of the user; A specifying unit that specifies a stress occurrence location that gives stress to the user based on the user-specific sensitivity characteristic information indicating the stress sensitivity to the stress cause; A generation unit that generates stress relief information for relieving the user's stress with respect to the stress occurrence location; A transmission unit that transmits the stress relief information to a predetermined transmission destination before the user reaches the stress occurrence location; It is provided with.

[0008] The information processing method according to the present disclosure is Based on the user-specific sensitivity characteristic information indicating the stress sensitivity to the stress cause, specify the stress occurrence location that gives stress to the user, Generate stress relief information for relieving the user's stress with respect to the stress occurrence location, Before the user reaches the stress occurrence location, transmit the stress relief information to a predetermined transmission destination, The computer executes the process.

[0009] The program according to the present disclosure is Based on the user-specific sensitivity characteristic information indicating the stress sensitivity to the stress cause, specify the stress occurrence location that gives stress to the user, Generate stress relief information for relieving the user's stress with respect to the stress occurrence location, Before the user reaches the stress occurrence location, transmit the stress relief information to a predetermined destination. Cause a computer to execute the process.

Advantages of the Invention

[0010] According to the present disclosure, it is possible to provide an information processing apparatus, an information processing system, an information processing method, and a program capable of reducing stress that is felt differently by users before the users feel it.

Brief Description of the Drawings

[0011]

Figure 1

Figure 2

Figure 3

Figure 4

Figure 5

Figure 6

Figure 7

Figure 8

Figure 9

Figure 10

Figure 11

Modes for Carrying Out the Invention

[0012] Hereinafter, the present disclosure will be described through embodiments, but the disclosure according to the claims is not limited to the following embodiments. Also, not all of the configurations described in the embodiments are essential as means for solving the problems. In each drawing, the same reference numerals are assigned to the same elements, and redundant descriptions are omitted as necessary.

[0013] <Embodiment 1> <Information processing apparatus> Hereinafter, with reference to FIG. 1, the configuration of the information processing apparatus according to the present disclosure will be described. FIG. 1 is a block diagram illustrating the information processing apparatus according to the present disclosure. As shown in FIG. 1, the information processing apparatus 10 includes a specifying unit 11, a generating unit 12, and a transmitting unit 13.

[0014] First, the specifying unit 11 will be described. The specifying unit 11 specifies a stress occurrence location that gives stress to the user based on the sensitivity characteristic information unique to the user that indicates the stress sensitivity to stress causes. While referring to FIG. 2, the sensitivity characteristic information unique to the user will be described. FIG. 2 is a diagram showing an example of the sensitivity characteristic information unique to the user. The sensitivity characteristic information arranges the stress sensitivity to stress causes for each stress cause. FIG. 2 is an example in which the sensitivity characteristic information is shown by a radar chart.

[0015] In the sensitivity characteristic information shown in FIG. 2, five stress causes are listed: congestion, odor, sound, stairs, and light. In FIG. 2, the sensitivity of the user evaluated in five levels is shown for each stress cause. In FIG. 2, the larger the numerical value of the sensitivity to the stress cause, the more sensitive the user is to that stress cause and the easier it is for the user to feel stress.

[0016] In the sensitivity characteristic information shown in FIG. 2, the sensitivity to congestion is 1, the sensitivity to smell is 2, the sensitivity to sound is 5, the sensitivity to stairs is 1, and the sensitivity to light is 1. Here, the way of feeling stress varies from person to person. In the sensitivity characteristic information shown in FIG. 2, since the sensitivity to sound is 5, the user is sensitive to sound and is likely to feel stress. On the other hand, in the sensitivity characteristic information of other users, the sensitivity to sound may be 2. In this case, compared with the user having the sensitivity characteristic information in FIG. 2, other users do not feel stress about sound. Thus, since the way of feeling stress varies from person to person, the stress sensitivity to stress causes varies from user to user.

[0017] Also, in FIG. 2, five stress causes, namely, congestion, smell, sound, stairs, and light, are listed. However, since stress causes vary from user to user, they are not limited to the above-mentioned stress causes. For example, for a user who moves using a wheelchair, a step causes stress because the user feels stress when there is a step. Therefore, the sensitivity characteristic information unique to the user lists different stress causes for each user and arranges the user's stress sensitivity to those stress causes.

[0018] The stress occurrence location will be described. The stress occurrence location is a location where there is a possibility of passing through or its surroundings, and it is a location where the user may feel stress. For example, since the user having the sensitivity characteristic information shown in FIG. 2 is sensitive to sound, when a noisy location is included during movement, that noisy location corresponds to the stress occurrence location.

[0019] Next, the generation unit 12 and the transmission unit 13 will be described. The generation unit 12 generates stress relief information for relieving the user's stress with respect to the stress occurrence location. The transmission unit 13 transmits the stress relief information to a predetermined transmission destination before the user feels stress from the stress occurrence location, in other words, before the user reaches the stress occurrence location.

[0020] The specified destination is a terminal device owned by the user or a terminal device owned by the manager who manages the target that is the cause of stress or the target that is the cause of stress. The stress relief information is information indicating the user's actions for relieving stress or information for controlling the target that is the cause of stress.

[0021] The information indicating the user's actions for relieving stress is, for example, information for the user to move so as to avoid the stress occurrence location or information for the user to pass through the stress occurrence location in a state where the stress generated at the stress occurrence location is reduced.

[0022] The information for the user to move so as to avoid the stress occurrence location includes the stress occurrence location and the route avoiding the stress occurrence location. For example, when the transmission unit 13 transmits the stress occurrence location to the user's terminal device, the user moves so as to avoid the stress occurrence location. Also, when the transmission unit 13 transmits the route avoiding the stress occurrence location to the user's terminal device, the user moves according to that route. The state where stress is reduced indicates, for example, a state where the user wears sunglasses, a mask, etc. to reduce stress.

[0023] The information for controlling the target that causes stress includes information including a control signal for the target that causes stress. Also, the information for controlling the target that causes stress may be message information for notifying the manager of the target that causes stress in order to control the target that causes stress.

[0024] Taking a user with a high stress sensitivity to sound as an example, the transmission unit 13 will be described in more detail. Also, when the user moves from the starting point to the destination, assume that there is a construction site, which is a stress occurrence location, in between. In this case, before the user reaches the stress occurrence location includes the case where the user is at the starting point or in front of the stress occurrence location.

[0025] The transmitting unit 13 transmits, as stress relief information, a route that avoids the stress occurrence location to the terminal device possessed by the user located at the starting point. As a result, the user can move while avoiding the stress occurrence location, and thus can reach the destination without feeling stress due to sound.

[0026] Further, the transmitting unit 13 may transmit, as stress relief information, the fact that the user passes through while wearing earphones at the stress occurrence location to the terminal device possessed by the user located at the starting point. As a result, even if the user passes through the stress occurrence location, the stress due to sound can be reduced by wearing earphones.

[0027] Furthermore, the transmitting unit 13 may transmit the stress relief information to the terminal device of the manager of the construction site before the user reaches the stress occurrence location. In this case, the stress relief information is message information indicating that a predetermined device at the construction site is the cause and the construction site is the stress occurrence location. As a result, the manager of the construction site adjusts to lower the sound from the predetermined device, so that the user can reach the destination without feeling stress due to sound.

[0028] Also, the transmitting unit 13 may transmit the stress relief information to a predetermined device before the user reaches the stress occurrence location. In this case, the stress relief information is information including a control signal for a predetermined device at the construction site. As a result, the sound from the predetermined device is lowered, so that the user can reach the destination without feeling stress due to sound. Note that the transmitting unit 13 may include the time when the user passes through the stress occurrence location in the stress relief information and transmit it to the terminal device of the manager of the construction site or the predetermined device. As a result, it is possible to more surely suppress the user from feeling stress.

[0029] In this way, the information processing apparatus 10 according to the present disclosure identifies the stress occurrence location from the sensitivity characteristic information unique to the user, and transmits stress relief information to a predetermined transmission destination before the user reaches the stress occurrence location. As a result, it is possible to reduce stress that is felt differently by the user before the user feels it. Note that each process of the identification unit 11, the generation unit 12, and the transmission unit 13 is not limited to the process of the information processing apparatus 10, and may be executed on a server.

[0030] <Information processing method> Subsequently, the information processing method according to the present disclosure will be described. FIG. 3 is a flowchart showing the information processing method according to the present disclosure. The main bodies of each step are the identification unit 11, the generation unit 12, and the transmission unit 13 shown in FIG. 1.

[0031] First, the identification unit 11 identifies the stress occurrence location that gives stress to the user based on the sensitivity characteristic information unique to the user, in which the stress sensitivity to the stress cause is shown (step ST1).

[0032] Next, the generation unit 12 generates stress relief information for relieving the stress of the user with respect to the stress occurrence location (step ST2).

[0033] Next, the transmission unit 13 transmits the stress relief information to a predetermined transmission destination before the user reaches the stress occurrence location (step ST3).

[0034] In this way, the information processing method according to the present disclosure identifies the stress occurrence location from the sensitivity characteristic information unique to the user, and transmits the stress relief information to a predetermined transmission destination before the user reaches the stress occurrence location. As a result, it is possible to reduce stress that is felt differently by the user before the user feels it.

[0035] <Embodiment 2> <Information processing system> Hereinafter, with reference to FIG. 4, the configuration of the information processing system according to the present disclosure will be described. FIG. 4 is a block diagram illustrating the information processing system according to the present disclosure. As shown in FIG. 4, the information processing system 20 includes an analysis unit 14, an identification unit 11, a generation unit 12, and a transmission unit 13.

[0036] Here, first, a method for the identification unit 11 to identify the stress occurrence location based on the analysis result by the analysis unit 14, that is, the sensitivity characteristic information unique to the user, will be described. Next, the analysis unit 14 and the method for analyzing the sensitivity characteristic information unique to the user by the analysis unit 14 will be described in detail. Note that the generation unit 12 and the transmission unit 13 are the same as those of the information processing apparatus 10 shown in FIG. 1, and thus the description thereof will be omitted.

[0037] <Identification of Stress Occurrence Location> A method for the identification unit 11 to identify the stress occurrence location will be described with reference to FIGS. 5 to 7. FIG. 5 is a diagram showing an example of stress sensitivity characteristic information of different users. FIG. 5 is an example in which the sensitivity characteristic information is shown by a radar chart.

[0038] The sensitivity characteristic information in the upper part of FIG. 5 is the sensitivity characteristic information of user U1. The sensitivity characteristic information in the lower part of FIG. 5 is the sensitivity characteristic information of user U2. FIGS. 6 and 7 are explanatory diagrams for explaining a method for identifying the stress occurrence location. Hereinafter, an example in which the identification unit 11 identifies the stress occurrence location of user U1 or U2 when user U1 or U2 moves from the departure place S to the destination F along the route L1 will be described.

[0039] In the sensitivity characteristic information of user U1 shown in the upper part of FIG. 5, the sensitivity to congestion is 1, the sensitivity to smell is 2, the sensitivity to sound is 5, the sensitivity to stairs is 1, and the sensitivity to light is 1. Also, in the sensitivity characteristic information of user U2 shown in the lower part of FIG. 5, the sensitivity to congestion is 5, the sensitivity to smell is 2, the sensitivity to sound is 2, the sensitivity to stairs is 1, and the sensitivity to light is 2.

[0040] Here, a predetermined correlation holds between the stress level and the level of the stress cause in path L1. The stress level indicates the overall degree of stress felt by the user. Equation 1 is a relational expression when a first-order approximation correlation holds between the stress level and the level of the stress cause included in the environmental information. In the following Equation 1, for simplicity of explanation, the stress causes are assumed to be three: sound, odor, and congestion.

[0041]

Number

[0042] However, SL is the stress level. CSL1 is the sound level. CSL2 is the odor level. CSL3 is the congestion level. S1 is the user's stress sensitivity to sound. S2 is the user's stress sensitivity to odor. S3 is the user's stress sensitivity to congestion.

[0043] The specifying unit 11 determines the user's stress sensitivity (S1 to S3 in Equation 1) to the stress cause from the sensitivity characteristic information shown in FIG. 5. Also, the specifying unit 11 determines each environmental level (CSL1 to CSL3) by acquiring the intensity distribution for each stress cause in path L1 from an environmental sensor (not shown). From this, the specifying unit 11 can specify the stress occurrence location based on whether the value obtained by multiplying the user's stress sensitivity to the stress cause by each environmental level exceeds a predetermined value. For example, the location where the value obtained by multiplying the sound level CSL1 by the user's stress sensitivity S1 to sound exceeds the predetermined value is the stress occurrence location.

[0044] A more specific description will be given with reference to FIGS. 6 and 7. In FIG. 6, a schematic diagram of the movement path of user U1, and a graph showing the value obtained by multiplying the user's stress sensitivity to stress causes by each environmental level are shown. In FIG. 6, user U1 moves along path L1 from the starting point S to the destination F, and each point A1, B1, C1 is included in path L1. Each graph shows reference values P1, P2, P3 for whether a stress generation location is present or not. FIG. 7 only shows that the user is U2, and the other configurations are the same as in FIG. 6.

[0045] With reference to FIG. 6, it will be explained whether each point A1, B1, C1 corresponds to a stress generation location of user U1. As shown in FIG. 6, at point B1, the value obtained by multiplying the sensitivity of user U1 to sound by the sound level exceeds the predetermined value P1. On the other hand, at points A1, C1, the value obtained by multiplying the sensitivity of user U1 to sound by the sound level does not exceed the predetermined value P1.

[0046] Also, as shown in FIG. 6, at points A1, B1, C1, the value obtained by multiplying the sensitivity of user U1 to smell by the smell level does not exceed the reference value P2. Further, at points A1, B1, C1, the value obtained by multiplying the sensitivity of user U1 to congestion by the congestion level does not exceed the reference value P3.

[0047] In this case, since the value obtained by multiplying the sensitivity of user U1 to sound by the sound level exceeds the reference value P1 at point B1, the specific part 11 specifies that point B1 is a stress generation location. That is, the specific part 11 determines whether the value obtained by multiplying the stress sensitivity to stress causes by each environmental level exceeds the reference value, and if any one of them exceeds the reference value, the point where the reference value is exceeded is specified as the stress generation location.

[0048] Similarly, since the value obtained by multiplying the sensitivity of user U2 to congestion by the congestion level exceeds the reference value P3 at point C1, the specific part 11 specifies that point C1 is a stress generation location.

[0049] That is, as shown in the upper part of FIG. 5, since the stress sensitivity of user U1 to sound is 5 and the user U1 tends to feel stress with respect to sound, the specifying unit 11 specifies point B1 as the stress occurrence location of user U1.

[0050] Also, as shown in the lower part of FIG. 5, since the stress sensitivity of user U2 to congestion is 5 and the user U2 tends to feel stress with respect to congestion, the specifying unit 11 specifies point C1 as the stress occurrence location of user U2.

[0051] In this way, based on the sensitivity characteristic information unique to the user, the specifying unit 11 can specify the stress occurrence location according to the way each user feels stress.

[0052] Here, it is assumed that a first-order approximation correlation holds between the stress level and the stress cause level, but it is not limited to this, and modeling using a neural network or any arbitrary modeling may be used.

[0053] In FIGS. 5 to 7, the specifying unit 11 determines whether the value obtained by multiplying the stress sensitivity to the stress cause by each environmental level exceeds a reference value. If any one of them exceeds the reference value, the point where the reference value is exceeded is specified as the stress occurrence location. However, it is not limited to this. When a user feels stress, it may be due to one stress cause or multiple stress causes. Therefore, the specifying unit 11 may calculate the stress level (SL in Equation 1) that the user is feeling, determine whether the stress level exceeds a predetermined value, and specify the stress occurrence location.

[0054] Also, the information processing system 20 may be configured to store the stress occurrence location specified by the specifying unit 11 in a storage unit (not shown). The storage unit (not shown) is provided inside and outside the information processing system 20. Thereby, it is possible to improve the stress occurrence locations common to many users.

[0055] <Analysis Unit> Next, the analysis unit 14 and the method for analyzing user-specific sensitivity characteristic information by the analysis unit 14 will be described in detail. The analysis unit 14 analyzes user-specific sensitivity characteristic information based on information including the cause of the user's stress.

[0056] <Analysis Using Environmental Information> More specifically, the analysis unit 14 analyzes user-specific sensitivity characteristic information based on environmental information at a plurality of times when the user's stress is detected. The information processing system 20 (analysis unit 14) is configured to be able to communicate with a detection unit (not shown in FIG. 4) and an environmental information acquisition unit (not shown in FIG. 4). Note that the information processing system 20 may include a detection unit and an environmental information acquisition unit.

[0057] The detection unit detects the presence or absence of the user's stress based on, for example, the user's biological information. In addition, the detection unit can acquire the overall degree (stress level) of the stress felt by the user. Then, the detection unit transmits the presence or absence of the detection of the user's stress and the stress level to the analysis unit 14.

[0058] The environmental information acquisition unit acquires the environmental information around the user when the user's stress is detected. The environmental information acquisition unit is, for example, an environmental sensor, a camera. Then, the environmental information acquisition unit transmits the environmental information to the analysis unit 14.

[0059] An example of a method for analyzing user-specific sensitivity characteristic information will be described with reference to Table 1. Table 1 shows the environmental information at times T1 and T2 when the user's stress is detected.

[0060]

Table 1

[0061] As shown in Table 1, the environmental information at time T1 includes "loud noise, no smell, crowded". Also, as shown in Table 1, the environmental information at time T2 includes "loud noise, smell, crowded". The environmental information at time T1 and time T2 commonly includes "loud noise".

[0062] From this, the analysis unit 14 analyzes that the cause of the user's stress is sound. Then, the analysis unit 14 sets the stress sensitivity to the sound of the user to a high value, and sets the stress sensitivity to smell and crowding to a low value. In this way, the analysis unit 14 analyzes the sensitivity characteristic information unique to the user.

[0063] Here, as the environmental information, qualitative information such as "loud noise" is shown, but it is not limited to this, and quantitatively shown information, for example, "40 decibels" may also be used. By adopting such a configuration, the analysis unit 14 can analyze the sensitivity characteristic information unique to the user more accurately.

[0064] Also, triggered by the detection unit detecting stress, the environmental information acquisition unit acquires environmental information, and the analysis unit 14 may acquire a plurality of times and environmental information at which the user's stress is detected from the detection unit and the environmental information acquisition unit.

[0065] Also, the analysis unit 14 may analyze the user-specific stress sensitivity from the correlation between the stress level when the user's stress is detected and the level of the stress cause included in the environmental information. A more specific explanation will be given while referring to Table 2 and the above-mentioned mathematical formula 1. Table 2 shows an example of the stress level at times T1, T2, and T3 when the user's stress is detected and the level of the stress cause included in the environmental information.

[0066]

Table 2

[0067] As described above, the stress level SL shown in Table 2 is what the analysis unit 14 received from the detection unit. The noise level CSL1, the odor level CSL2, and the congestion level CSL3 are what the analysis unit 14 received from the environmental information acquisition unit, as described above.

[0068] For Equation 1, by using the values of the stress level SL, the sound level CSL1, the odor level CSL2, and the congestion level CSL3, the stress sensitivity S1 of the user to noise is obtained as 0.8. Similarly, the stress sensitivity S2 of the user to odor is obtained as 0.2. Similarly, the stress sensitivity S3 of the user to congestion is obtained as 0.5. In this way, the analysis unit 14 analyzes the sensitivity characteristic information unique to the user.

[0069] <Analysis Using User's Action Information> Further, the analysis unit 14 may analyze the stress sensitivity unique to the user based on the user's action information. The information processing system 20 (analysis unit 14) is configured to be capable of communicating with an action information acquisition unit (not shown in FIG. 4). The action information acquisition unit acquires the user's action information. The action information acquisition unit is, for example, a camera. Then, the action information acquisition unit transmits the action information to the analysis unit 14. Note that the information processing system 20 may include the action information acquisition unit.

[0070] The analysis unit 14 detects unnatural actions from the user's action information. The analysis unit 14 analyzes the cause of the unnatural action and analyzes that the cause is the cause of the user's stress. For example, the analysis unit 14 detects that the user always takes actions to avoid crowds. In this case, the analysis unit 14 analyzes that the crowd is the cause of the user's stress. Then, the analysis unit 14 sets the stress sensitivity to the crowd to a high value.

[0071] As another example, the analysis unit 14 detects, for example, that the user is moving while avoiding stairs. In this case, the analysis unit 14 analyzes that the stairs are a cause of stress for the user. Then, the analysis unit 14 sets the stress sensitivity to the stairs to a high value. In this way, the analysis unit 14 analyzes the sensitivity characteristic information unique to the user.

[0072] In this way, the information processing system 20 can identify the stress occurrence location in consideration of the stress susceptibility with individual differences in the way of feeling stress by analyzing the sensitivity characteristic information unique to the user by the analysis unit 14.

[0073] <Analysis of Stress Sensitivity of the Whole User> Here, when there are multiple users, the analysis unit 14 may analyze the sensitivity characteristic information of the whole user based on the sensitivity characteristic information unique to each user. With reference to FIGS. 8 and 9, a method for analyzing the sensitivity characteristic information of the whole user will be described. FIGS. 8 and 9 show the sensitivity characteristic information of each user and the sensitivity characteristic information of the whole user.

[0074] First, with reference to FIG. 8, it will be described. As shown in FIG. 8, in the sensitivity characteristic information of user A, the stress sensitivity to congestion is 1, the stress sensitivity to smell is 1, the stress sensitivity to sound is 5, the stress sensitivity to stairs is 1, and the stress sensitivity to light is 1. In the sensitivity characteristic information of user B, the stress sensitivity to congestion is 5, the stress sensitivity to smell is 2, the stress sensitivity to sound is 2, the stress sensitivity to stairs is 1, and the stress sensitivity to light is 2. In the sensitivity characteristic information of user C, the stress sensitivity to congestion is 1, the stress sensitivity to smell is 2, the stress sensitivity to sound is 1, the stress sensitivity to stairs is 1, and the stress sensitivity to light is 5.

[0075] When the stress sensitivity with respect to the stress cause included in the sensitivity characteristic information specific to each user exceeds a predetermined value, the analysis unit 14 analyzes as follows. The analysis unit 14 includes the stress cause in the sensitivity characteristic information of all users, and analyzes to include the stress sensitivity as a stress sensitivity equal to or higher than the predetermined value in the sensitivity characteristic information of all users. Here, it is assumed that the predetermined value of the stress sensitivity with respect to the stress cause is 5.

[0076] As shown in FIG. 8, the stress sensitivity of user A to sound is 5, which exceeds the predetermined value. The stress sensitivity of user B to congestion is 5, which exceeds the predetermined value. The stress sensitivity of user C to light is 5, which exceeds the predetermined value. Therefore, as shown in FIG. 5, the analysis unit 14 analyzes to include information such as the stress sensitivity to sound is 5, the stress sensitivity to stairs is 5, and the stress sensitivity to light is 5 in the sensitivity characteristic information of all users.

[0077] With such a configuration, the specific unit 11 can specify not only the stress occurrence location of user A but also the stress occurrence location of user B or user C. And before reaching each stress occurrence location, stress relief information is transmitted to a predetermined transmission destination. For example, even if all users A, B, and C with different stress causes move from the departure place to the destination as a group, they can reach the destination without feeling stress.

[0078] Note that the stress relief information for the stress occurrence location of user A may be configured to be transmitted only to user A, or may be configured to be transmitted to other users B and C in addition to user A. The same applies to the stress relief information for the stress occurrence location of user B or user C.

[0079] In the example shown in FIG. 8, the analysis unit 14 analyzes the stress sensitivity to stairs and odor such that the value with the highest stress sensitivity among the stress sensitivities of each user A, B, and C to stairs and odor is included in the sensitivity characteristic information of all users. However, the present invention is not limited to this, and the analysis unit 14 may analyze the stress sensitivity to stairs and odor such that a predetermined value such as the average of the stress sensitivities of each user A, B, and C to stairs and odor is included in the sensitivity characteristic information of all users.

[0080] In FIG. 8, when the stress causes included in the sensitivity characteristic information of users A, B, and C are the same, the analysis unit 14 analyzes the sensitivity characteristic information of all users based on the sensitivity characteristic information unique to each user. However, the present invention is not limited to this, and when the stress causes included in the sensitivity characteristic information of users A, B, and C are different, the analysis unit 14 may analyze such that all stress causes are included in the sensitivity characteristic information of all users.

[0081] Next, a description will be given with reference to FIG. 9. As shown in FIG. 9, in the sensitivity characteristic information of user D, the stress sensitivity to congestion is 1, the stress sensitivity to odor is 5, the stress sensitivity to sound is 5, the stress sensitivity to stairs is 1, and the stress sensitivity to light is 1. In the sensitivity characteristic information of user E, the stress sensitivity to congestion is 5, the stress sensitivity to odor is 5, the stress sensitivity to sound is 1, the stress sensitivity to stairs is 1, and the stress sensitivity to light is 1. In the sensitivity characteristic information of user F, the stress sensitivity to congestion is 1, the stress sensitivity to odor is 5, the stress sensitivity to sound is 1, the stress sensitivity to stairs is 1, and the stress sensitivity to light is 5.

[0082] When the stress sensitivity to the stress cause included in the sensitivity characteristic information unique to each user exceeds a predetermined value, the analysis unit 14 analyzes as follows. The analysis unit 14 sets the stress sensitivity exceeding the predetermined value to a stress sensitivity of the predetermined value or more in the sensitivity characteristic information of all users, and analyzes so as to include the stress cause in the sensitivity characteristic information of all users. Here, it is assumed that the predetermined value of the sensitivity is 5.

[0083] As shown in FIG. 9, the stress sensitivity of user D to smell and sound is 5, exceeding the predetermined value. The stress sensitivity of user E to smell and congestion is 5, exceeding the predetermined value. The stress sensitivity of user F to smell and light is 5, exceeding the predetermined value. And smell is a stress cause common to all users, and the stress sensitivity to smell exceeds the predetermined value in all users.

[0084] Therefore, as shown in FIG. 9, the analysis unit 14 analyzes that the sensitivity to smell is 5 as the sensitivity characteristic of all users. By adopting such a configuration, the specifying unit 11 can specify the stress occurrence location common to all users. In the example shown in FIG. 9, the analysis unit 14 uniformly sets the sensitivity to congestion, smell, stairs, and light to 2.

[0085] Note that the information processing system 20 typically includes a server and a terminal device. However, it is not limited thereto, and each functional block (analysis unit 14, specifying unit 11, generation unit 12, and transmission unit 13) of the information processing system 20 may be provided in a single server or a single terminal device, and a configuration in which processing is executed may be adopted.

[0086] When the information processing system 20 includes a server and a terminal device, the server includes the analysis unit 14, and the terminal device includes the specifying unit 11, the generation unit 12, and the transmission unit 13. However, it is not limited thereto, and each functional block of the information processing system 20 may be distributed and provided in the server or the terminal device, and a configuration in which processing is executed may be adopted.

[0087] <Information Processing Method> Subsequently, the information processing method according to the present disclosure will be described. FIG. 10 is a flowchart showing the information processing method according to the present disclosure. The main bodies of each step are the analysis unit 14, the identification unit 11, the generation unit 12, and the transmission unit 13 shown in FIG. 4. Since steps ST1 to ST3 are the same as those in FIG. 3, the description thereof will be omitted. Here, step ST01 will be described.

[0088] Based on the information including the user's stress cause, the analysis unit 14 analyzes the sensitivity characteristic information unique to the user (step ST1). More specifically, the analysis unit 14 analyzes the sensitivity characteristic information unique to the user based on the environmental information at a plurality of times when the user's stress is detected. Further, the analysis unit 14 may analyze the stress sensitivity unique to the user based on the user's behavior information.

[0089] As described above, since the information processing method according to the present disclosure can analyze the sensitivity characteristic information unique to the user, the stress occurrence location of the user can be identified. The information processing method according to the present disclosure transmits stress relief information to a predetermined transmission destination before the user reaches the stress occurrence location. Thereby, it is possible to reduce stress that is felt differently by the user before the user feels it.

[0090] <Configuration Example> FIG. 11 is a block diagram showing a configuration example of the information processing apparatus according to the present disclosure. FIG. 11 is a block diagram showing a configuration example of the information processing apparatus 10 described above. Referring to FIG. 11, the information processing apparatus 10 includes a network interface 1201, a processor 1202, and a memory 1203. The network interface 1201 may be used to communicate with a network node. The network interface 1201 may include, for example, a network interface card (NIC) compliant with the IEEE 802.3 series. IEEE represents the Institute of Electrical and Electronics Engineers.

[0091] The processor 1202 reads and executes software (computer program) from the memory 1203, thereby performing the processing of the information processing apparatus 10 described using the flowchart in the above-described embodiment. The processor 1202 may be, for example, a microprocessor, an MPU, or a CPU. The processor 1202 may include a plurality of processors.

[0092] The memory 1203 is composed of a combination of a volatile memory and a non-volatile memory. The memory 1203 may include a storage disposed apart from the processor 1202. In this case, the processor 1202 may access the memory 1203 via an I / O (Input / Output) interface (not shown).

[0093] In the example of FIG. 11, the memory 1203 is used to store a group of software modules. The processor 1202 can perform the processing of the information processing apparatus 10 described in the above-described embodiment by reading and executing these groups of software modules from the memory 1203.

[0094] As described with reference to FIG. 11, each of the processors included in the information processing apparatus 10 executes one or more programs including a group of instructions for causing a computer to perform the algorithms described with reference to the drawings.

[0095] In the above example, when the program is loaded into a computer, it includes a set of instructions (or software code) for causing the computer to perform one or more functions described in the embodiments. The program may be stored in a non-transitory computer-readable medium or a tangible storage medium. By way of example and not limitation, the computer-readable medium or tangible storage medium includes random-access memory (RAM), read-only memory (ROM), flash memory, solid-state drive (SSD) or other memory technologies, CD-ROM, digital versatile disc (DVD), Blu-ray (registered trademark) disc or other optical disc storage, magnetic cassette, magnetic tape, magnetic disk storage or other magnetic storage devices. The program may be transmitted on a transitory computer-readable medium or a communication medium. By way of example and not limitation, the transitory computer-readable medium or communication medium includes electrical, optical, acoustic, or other forms of propagated signals.

[0096] As described above, the present disclosure has been described with reference to the embodiments, but the present disclosure is not limited to the above-described embodiments. Various changes that can be understood by those skilled in the art can be made to the configuration and details of the present disclosure within the scope of the present disclosure. And each embodiment can be combined with other embodiments as appropriate.

[0097] Each drawing is merely an illustration for explaining one or more embodiments. Each drawing is not associated with only one specific embodiment, but may be associated with one or more other embodiments. As can be understood by those skilled in the art, various features or steps described with reference to any one drawing can be combined with features or steps shown in one or more other drawings to create, for example, embodiments that are not explicitly illustrated or described. Not all of the features or steps shown in any one drawing for explaining exemplary embodiments are necessarily essential, and some features or steps may be omitted. The order of the steps described in any drawing may be changed as appropriate.

[0098] Some or all of the above embodiments may be described as follows in the appended claims, but are not limited thereto. (Appended Claim 1) A specifying unit that specifies a stress occurrence location that applies stress to the user based on sensitivity characteristic information unique to the user that indicates stress sensitivity to stress causes; A generation unit that generates stress relief information for relieving the user's stress with respect to the stress occurrence location; A transmission unit that transmits the stress relief information to a predetermined transmission destination before the user reaches the stress occurrence location; An information processing apparatus. (Appended Claim 2) The information processing apparatus according to Appended Claim 1, further comprising an analysis unit that analyzes the sensitivity characteristic information unique to the user based on information including the stress cause of the user. The information processing apparatus according to Appended Claim 1. (Appended Claim 3) The analysis unit analyzes the sensitivity characteristic information unique to the user based on environmental information at a plurality of times when the stress of the user is detected. The information processing apparatus according to Appended Claim 2. (Appended Claim 4) The analysis unit analyzes the sensitivity characteristic information unique to the user based on the behavior information of the user. The information processing apparatus according to Appended Claim 2. (Appended Claim 5) There are a plurality of users, The analysis unit analyzes the sensitivity characteristic information of the entire user group based on the sensitivity characteristic information unique to each user. The information processing apparatus according to any one of Appended Claims 2 to 4. (Appended Claim 6) The analysis unit When the stress sensitivity to the stress cause included in the sensitivity characteristic information specific to each user exceeds a predetermined value, include the stress cause in the sensitivity characteristic information of all users, set the stress sensitivity to a stress sensitivity equal to or higher than the predetermined value, and analyze it to be included in the sensitivity characteristic information of all users. The information processing apparatus according to Supplementary Note 5. (Supplementary Note 7) The analysis unit When the stress sensitivity to the stress cause included in the sensitivity characteristic information specific to each user exceeds a predetermined value, for all users, set the stress sensitivity exceeding the predetermined value to a stress sensitivity equal to or higher than the predetermined value and include it in the sensitivity characteristic information of all users, and analyze it to include the stress cause in the sensitivity characteristic information of all users. The information processing apparatus according to Supplementary Note 5. (Supplementary Note 8) The specifying unit Based on the level of the stress cause included in the environment information and the user's stress sensitivity to the stress cause included in the sensitivity characteristic information, calculate the stress level applied to the user, Specify the location where the stress level is equal to or higher than a predetermined value as the stress occurrence location. The information processing apparatus according to Supplementary Note 3. (Supplementary Note 9) The stress relief information is information indicating the user's actions for relieving stress or information for controlling the target that causes the stress. The information processing apparatus according to Supplementary Note 1 or 2. (Supplementary Note 10) The information indicating the user's actions for relieving stress is information for the user to avoid the stress occurrence location or information for the user to pass through the stress occurrence location in a state where the stress generated is reduced. The information processing apparatus according to Supplementary Note 9. (Supplementary Note 11) An analysis unit that analyzes the sensitivity characteristic information specific to the user based on information including the user's stress cause, Based on the user-specific sensitivity characteristic information indicating the stress sensitivity to stress causes, a specifying unit that specifies a stress occurrence location that applies stress to the user, a generating unit that generates stress relief information for relieving the user's stress with respect to the stress occurrence location, a transmitting unit that transmits the stress relief information to a predetermined transmission destination before the user reaches the stress occurrence location, and an information processing system. (Appendix 12) Based on the user-specific sensitivity characteristic information indicating the stress sensitivity to stress causes, specify a stress occurrence location that applies stress to the user, generate stress relief information for relieving the user's stress with respect to the stress occurrence location, and transmit the stress relief information to a predetermined transmission destination before the user reaches the stress occurrence location, wherein the computer executes the process, an information processing method. (Appendix 13) Based on the user-specific sensitivity characteristic information indicating the stress sensitivity to stress causes, specify a stress occurrence location that applies stress to the user, generate stress relief information for relieving the user's stress with respect to the stress occurrence location, and transmit the stress relief information to a predetermined transmission destination before the user reaches the stress occurrence location, wherein the computer is caused to execute the process, a program.

[0099] Some or all of the elements (for example, configurations and functions) described in Appendices 2 to 10 that are subordinate to Appendix 1 may be subordinate to Appendices 11, 12, and 13 in the same subordinate relationship as Appendices 2 to 10. Some or all of the elements described in any appendix may be applied to various hardware, software, recording means for recording software, systems, and methods.

Explanation of Symbols

[0100] 10 Information processing apparatus 11 Specific part 12 Generation part 13 Transmission part 14 Analysis part 20 Information processing system Locations A1, B1, C1 Reference values P1, P2, P3 1201 Network interface 1202 Processor 1203 Memory

Claims

1. An identifying unit that identifies a stress occurrence location that applies stress to the user based on user-specific sensitivity characteristic information indicating stress sensitivity to stress causes; A generating unit that generates stress relief information for relieving the user's stress with respect to the stress occurrence location; A transmitting unit that transmits the stress relief information to a predetermined transmission destination before the user reaches the stress occurrence location; An information processing apparatus comprising: an information processing apparatus.

2. The information processing apparatus according to claim 1, further comprising an analysis unit that analyzes the user-specific sensitivity characteristic information based on information including the stress cause of the user. The information processing apparatus according to claim 1.

3. The analysis unit: analyzes user-specific sensitivity characteristic information based on environmental information at a plurality of times when the user's stress is detected. The information processing apparatus according to claim 2.

4. The analysis unit: analyzes the user-specific sensitivity characteristic information based on the user's behavior information. The information processing apparatus according to claim 2.

5. There are a plurality of users, The analysis unit: analyzes the sensitivity characteristic information of the entire user group based on the sensitivity characteristic information specific to each user. The information processing apparatus according to any one of claims 2 to 4.

6. The analysis unit: when the stress sensitivity to a stress cause included in the sensitivity characteristic information specific to each user exceeds a predetermined value, includes the stress cause in the sensitivity characteristic information of the entire user group, and sets the stress sensitivity to a stress sensitivity equal to or higher than the predetermined value and analyzes it so as to be included in the sensitivity characteristic information of the entire user group. The information processing apparatus according to claim 5.

7. The identifying unit: calculates a stress level applied to the user based on the level of the stress cause included in the environmental information and the user's stress sensitivity to the stress cause included in the sensitivity characteristic information, and identifies a location where the stress level is equal to or higher than a predetermined value as the stress occurrence location. The information processing apparatus according to claim 3.

8. An analysis unit that analyzes the user-specific sensitivity characteristic information based on information including the stress cause of the user; An identifying unit that identifies a stress occurrence location that applies stress to the user based on user-specific sensitivity characteristic information indicating stress sensitivity to stress causes; A generating unit that generates stress relief information for relieving the user's stress with respect to the stress occurrence location; A transmission unit that transmits the stress relief information to a predetermined destination before the user reaches the stress occurrence location; Comprising An information processing system.

9. Based on user-specific sensitivity characteristic information indicating stress sensitivity to stress causes, identify the stress occurrence location that causes stress to the user, Generate stress relief information for relieving the user's stress with respect to the stress occurrence location, Before the user reaches the stress occurrence location, transmit the stress relief information to a predetermined destination, The computer executes the process, An information processing method.

10. Based on user-specific sensitivity characteristic information indicating stress sensitivity to stress causes, identify the stress occurrence location that causes stress to the user, Generate stress relief information for relieving the user's stress with respect to the stress occurrence location, Before the user reaches the stress occurrence location, transmit the stress relief information to a predetermined destination, Cause the computer to execute the process, A program.

Images