Information processing system, program, and information processing method

Abstract

To provide a technique to urge a user for further consumption.SOLUTION: According to an aspect of the present invention, an information processing system is provided. The information processing system comprises a processor that can execute a program so that the following steps can be performed. An association step includes, when a predetermined two-dimensional code is read out by a tourist terminal that is a tourist's terminal, associating a place where the two-dimensional code is present and an account of the tourist with each other. A receiving step includes receiving a request for issuing a privilege related to a store that is located at the place or around the place and provides commodities or services, from a store terminal related to the store. An imparting step includes imparting the privilege issued for the store to the account on the basis of the request.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to an information processing system, a program, and an information processing method. [Background technology]

[0002] Conventionally, there is known a technology that provides a marketing method and system that quantitatively calculates behavioral data related to user purchasing trends as entropy, measures the changes over time, captures long-term changes in target users, and estimates their current state (Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2016-207020 Summary of the Invention [Problem to be solved by the invention]

[0004] In recent years, there has been a demand for technology that can further encourage users to consume more.

[0005] In view of the above circumstances, the present invention provides a technology that can further encourage users to consume more. [Means for solving the problem]

[0006] According to one aspect of the present invention, an information processing system is provided. This information processing system includes a processor capable of executing a program to perform the following steps: In the association step, when a predetermined two-dimensional code is read by a tourist terminal, the location where the two-dimensional code exists is associated with the tourist's account; in the reception step, a request to issue a benefit related to the store is received from a store terminal related to a store that provides goods or services and is located at or near the location; and in the granting step, the benefit issued to the store is granted to the account based on the request.

[0007] According to the present disclosure, it is possible to further encourage users to consume. [Brief explanation of the drawings]

[0008] [Figure 1] 1 is a diagram illustrating an example of a system configuration of an information processing system 1. FIG. [Figure 2] FIG. 2 illustrates an example of a hardware configuration of a server 2. [Figure 3] FIG. 2 is a diagram illustrating an example of the hardware configuration of a tourist terminal 3. [Figure 4] FIG. 2 is a diagram illustrating an example of a hardware configuration of a store terminal 4. [Figure 5] 2 is an example of a block diagram showing functions realized by a processor 21 of a server 2. FIG. [Figure 6] FIG. 10 is a sequence diagram illustrating an example of information processing of a marketing service according to the present embodiment. [Figure 7] FIG. 10 is a diagram showing an example of a tourist table T1. [Figure 8] FIG. 10 is a diagram showing an example of a store table T2. [Figure 9] FIG. 10 is a diagram for explaining a specific example of a marketing service according to the present embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0009] [Embodiment] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS The present invention will be described below with reference to the accompanying drawings. Various features shown in the following embodiments can be combined with each other.

[0010] 1. Explanation of terms The program for realizing the software appearing in this embodiment may be provided as a non-transitory computer-readable medium, or may be provided so that it can be downloaded from an external server, or may be provided so that the program is started on an external computer and its functions are realized on a client device (so-called cloud computing).

[0011] In this embodiment, the term "unit" may also include, for example, a combination of hardware resources implemented by a circuit in the broad sense and software information processing that can be specifically realized by these hardware resources. In addition, various types of information are handled in this embodiment, and this information may be represented by, for example, physical values ​​of signal values ​​representing voltages and currents, high and low signal values ​​as a binary bit set consisting of 0 or 1, or quantum superposition (so-called quantum bits), and communication and calculations may be performed on a circuit in the broad sense.

[0012] In addition, a circuit in the broad sense is a circuit realized by at least appropriately combining a circuit, circuitry, a processor, a memory, etc. That is, it includes an application specific integrated circuit (ASIC), a programmable logic device (e.g., a simple programmable logic device (SPLD), a complex programmable logic device (CPLD), and a field programmable gate array (FPGA)), etc.

[0013] A "benefit" is a benefit given to a customer. The benefit may be a coupon that can be used in a store, points, a voucher for purchasing a specific product or receiving a service, electronic money, money, some kind of right, etc. In this embodiment, the content of the benefit, the timing of issuance of the benefit, etc. are set by the store staff.

[0014] The term "store" may include any commercial facility. Examples of stores include accommodation facilities, restaurants, shopping centers, convenience stores, supermarkets, pharmacies, movie theaters, beauty salons, sports gyms, entertainment facilities, theme parks, and event venues. Stores may also include temporary facilities.

[0015] A "tourist" is a person who does not reside in the area where the store is located. A tourist is a person who may engage in consumption activities at the store using benefits. Tourists include foreign tourists who are sightseeing in the country where the store is located. In this embodiment, tourists operate the tourist terminal 3.

[0016] "Store personnel" refers to people related to the store, such as the store manager, employees, part-time workers, and employees of the organization that operates the store. In this embodiment, store personnel use the marketing service to issue benefits related to the store. In this embodiment, store personnel operate the store terminal 4.

[0017] 2. System Configuration First, the system configuration of an information processing system 1 of this embodiment will be described with reference to FIG.

[0018] FIG. 1 is a diagram illustrating an example of the system configuration of an information processing system 1. As shown in FIG. 1, the information processing system 1 includes a server 2, multiple tourist terminals 3, 3-1, . . . , 3-n, store terminals 4, 4-1, . . . , 4-n, and a network N. The server 2 is configured to be able to communicate with the tourist terminal 3 and the store terminal 4 via the network N. This allows the server 2, the tourist terminal 3, and the store terminal 4 to send and receive various information to and from each other. Note that the server 2, the tourist terminal 3, and the store terminal 4 are examples of information processing devices and are not limited to the present embodiment. The tourist terminal 3 and the store terminal 4 may be any of PCs (Personal Computers), tablet computers, smartphones, etc. Note that there may be multiple servers 2. Here, the system exemplified as the information processing system 1 is composed of one or more devices or components. Therefore, even a single server 2, a single tourist terminal 3, or a single store terminal 4 is included in the system exemplified as the information processing system 1.

[0019] 3. Hardware Configuration Next, the hardware configuration of the server 2, tourist terminal 3, and shop terminal 4 of this embodiment will be described with reference to FIG.

[0020] 3.1. Server 2 hardware configuration Fig. 2 is a diagram showing an example of the hardware configuration of the server 2. As shown in Fig. 2, the server 2 includes a processor 21, a storage unit 22, and a communication unit 23, and these components are electrically connected via a communication bus inside the server 2. The server 2 executes the processing according to the embodiment.

[0021] The processor 21 processes and controls the overall operations related to the server 2. The processor 21 is, for example, a central processing unit (CPU). The processor 21 reads out a predetermined program stored in the storage unit 22 and executes processing based on the program, thereby realizing various functions related to the server 2, for example, the processing shown in FIG. 6 described below. The processor 21 is not limited to being single, and may be implemented with multiple processors 21 for each function. Alternatively, a combination of these may be used.

[0022] The memory unit 22 stores various information defined above. This can be implemented, for example, as a storage device such as a solid state drive (SSD) that stores various programs related to the server 2 executed by the processor 21, or as a memory such as a random access memory (RAM) that stores temporarily required information (arguments, arrays, etc.) related to program operations. The memory unit 22 stores a tourist table T1 (described later in FIG. 7), a store table T2 (described later in FIG. 8), various programs related to the server 2 executed by the processor 21, variables, and data used when the processor 21 executes processes based on the programs. The memory unit 22 is an example of a storage medium.

[0023] The communication unit 23 is preferably a wired communication means such as USB, IEEE1394, Thunderbolt (registered trademark), wired LAN network communication, etc., but may also include wireless LAN network communication, mobile communication such as LTE / 3G / 4G / 5G, BLUETOOTH (registered trademark) communication, etc. as needed. In other words, it is more preferable to implement it as a collection of multiple communication means. In other words, the server 2 may communicate various information from the outside via the communication unit 23.

[0024] 3.2. Hardware configuration of tourist terminal 3 Fig. 3 is a diagram showing an example of the hardware configuration of the tourist terminal 3. As shown in Fig. 3, the tourist terminal 3 has a processor 31, a memory unit 32, a communication unit 33, an input unit 34, and an output unit 35, and these components are electrically connected via a communication bus inside the tourist terminal 3. The tourist terminal 3 executes the processing according to the embodiment. For the processor 31, memory unit 32, and communication unit 33 of the tourist terminal 3, please refer to the processor 21, memory unit 22, and communication unit 23 of the server 2.

[0025] The input unit 34 may be included in the housing of the tourist terminal 3, or may be externally attached. For example, the input unit 34 may be implemented as a touch panel integrated with the output unit 35. A touch panel allows the user to input tapping, swiping, and the like. Of course, switch buttons, a mouse, a QWERTY keyboard, and the like may be used instead of a touch panel. In other words, the input unit 34 accepts input based on operations performed by the user. The input is transferred as a command signal to the processor 31 via a communication bus, and the processor 31 can execute predetermined control or calculations as necessary.

[0026] The output unit 35 can function as a display unit of the tourist terminal 3. The output unit 35 may be included in the housing of the tourist terminal 3 or may be attached externally. The output unit 35 displays a graphical user interface (GUI) screen that can be operated by the user. This is preferably implemented by using display devices such as a CRT display, a liquid crystal display, an organic EL display, and a plasma display, depending on the type of tourist terminal 3.

[0027] 3.3. Hardware configuration of store terminal 4 FIG. 4 is a diagram showing an example of the hardware configuration of the store terminal 4. The store terminal 4 is used by a legal officer. As shown in FIG. 4, the store terminal 4 has a processor 41, a memory unit 42, a communication unit 43, an input unit 44, and an output unit 45, and these components are electrically connected via a communication bus inside the store terminal 4. The store terminal 4 executes the processing according to the embodiment. For the processor 41, memory unit 42, and communication unit 43 of the store terminal 4, please refer to the processor 21, memory unit 22, and communication unit 23 of the server 2. For the input unit 44 and output unit 45 of the store terminal 4, please refer to the input unit 34 and output unit 35 of the tourist terminal 3.

[0028] 4. Functional Configuration In this section, the functional configuration of the processor 21 of this embodiment will be described with reference to Fig. 5. Fig. 5 is an example of a block diagram showing functions realized by the processor 21 of the server 2. The processor 21 of the server 2, which is an example of the information processing system 1, includes a reception unit 210, a transmission unit 211, an association unit 212, a management unit 213, an assignment unit 214, and a display control unit 215. As described above, information processing by software stored in the storage unit 22 is specifically realized by the processor 21, which is an example of hardware, and can be executed as each functional unit included in the processor 21.

[0029] The reception unit 210 receives various information from the tourist terminal 3 or the shop terminal 4 via the network N and the communication unit 23. The reception unit 210 executes a reception step.

[0030] The transmitting unit 211 transmits various information to the tourist terminal 3 or the shop terminal 4 via the communication unit 23 and the network N. The transmitting unit 211 executes a transmitting step.

[0031] The associating unit 212 associates the location where the tourist is located with the tourist's account. The associating unit 212 executes the associating step.

[0032] The management unit 213 manages the tables T1 and T2, and executes management steps.

[0033] The granting unit 214 grants the reward to the tourist's account. The granting unit 214 executes the granting step.

[0034] The display control unit 215 is configured to control screen data to be displayed on the output units 35 and 45 of each information processing device. The display control unit 215 executes a display control step. Note that the screen data may be visual information itself, such as a screen, an image, an icon, or text, generated in a manner that is visible to the user, or may be rendering information for displaying visual information, such as a screen, an image, an icon, or text, on various terminals.

[0035] The reception unit 210, the transmission unit 211, the association unit 212, the management unit 213, the assignment unit 214, and the display control unit 215 will be described in detail below.

[0036] 5. Information Processing An example of a preferable information process executed by the information processing system 1 of this embodiment will be described.

[0037] In this specification, various pieces of information sent or received may be stored in the memory unit of each device used for sending or receiving. For example, when information is sent from the server 2 to the tourist terminal 3, the information is stored in the memory unit 22 of the server 2 and the memory unit 32 of the tourist terminal 3. This may also be applied to the memory unit 42 of the store terminal 4.

[0038] 5.1. Overview of information processing An overview of information processing according to this embodiment will be described with reference to Fig. 6. Fig. 6 is a sequence diagram illustrating an example of information processing of a marketing service according to this embodiment. The marketing service according to this embodiment is a service that issues coupons for places where tourists are likely to be found or the surrounding areas of those places. This marketing service can encourage consumption by tourists.

[0039] A chat tool is a tool that allows users to communicate with each other through chat. The chat tool may have various functions that can support tourists' sightseeing, such as voice interpretation, transportation information, e-commerce sites, maps, and store reservations. The marketing service of this embodiment is one of the functions within the chat tool. This function may also be referred to as a mini-app, mini-program, or the like. The chat tool may be, for example, WeChat, LINE, KakaoTalk, WhatsApp, Messenger, Instagram, or the like.

[0040] (Process P1) The processor 41 of the store terminal 4 accepts input of a usage request via operation of the input unit 44 by a store official. The processor 41 transmits the usage request to the server 2 via the communication unit 43 and the network N. The usage request is a request to use a marketing service. The usage request may include a request to install an application on the store terminal 4, or for the store to agree to the terms of use of the service. The reception unit 210 of the server 2 accepts the usage request from the store terminal 4.

[0041] (Process P2) The transmission unit 211 transmits permission to start using the service to the shop terminal 4. The processor 41 of the shop terminal 4 receives the permission to start using the service from the server 2 via the network N and the communication unit 43.

[0042] (Process P3) The processor 41 of the store terminal 4 accepts input of a special offer request via operation of the input unit 44 by a store-related person. The processor 41 transmits the special offer request to the server 2 via the communication unit 43 and the network N. The special offer request is a request to issue a special offer related to the store. The special offer request may include the content of the special offer, the timing of issuance of the special offer, etc. For example, if the store is an izakaya, the special offer request may include a request to send a discount coupon for highballs at 4:00 PM as the content of the special offer. The reception unit 210 of the server 2 accepts the special offer request from the store terminal 4. The management unit 213 updates and manages the information in the store table T2 (described later) based on the special offer request.

[0043] In process P3, the reception unit 210 receives bonus issuance requests from multiple store terminals 4-1, ..., 4-n. For example, the reception unit 210 receives bonus issuance requests from store terminals related to stores that provide goods or services and are located at or near a certain location. The management unit 213 updates and manages information in a store table T2 (described later) based on the multiple bonus issuance requests.

[0044] (Process P4) The processor 31 of the tourist terminal 3 reads a specific two-dimensional code through operation of the input unit 34 by the customer. By reading the two-dimensional code, the processor 31 obtains read information. The read information is information that allows the tourist to be considered to be at the location of the two-dimensional code. For example, the read information is information about a URL within a marketing service. The URL is an address for referencing a site related to the location where the two-dimensional code is installed. For example, if the two-dimensional code is installed at an accommodation facility, the read information is the address of the accommodation facility's site within the marketing service. The read information may or may not include location information obtained using a location information service such as GPS when the two-dimensional code is read.

[0045] The two-dimensional code may be installed in any location, such as an accommodation facility such as a hotel, a restaurant, or a fast food restaurant. The two-dimensional code may also be installed in the aforementioned store. The two-dimensional code may also be installed in a tourist spot.

[0046] (Process P5) The processor 31 of the tourist terminal 3 transmits the read information to the server 2 via the communication unit 33 and the network N. The reception unit 210 of the server 2 receives the read information from the tourist terminal 3.

[0047] (Process P6) When the read information is received, the associating unit 212 associates the location where the two-dimensional code exists (for example, "Minato-ku, Tokyo") with the tourist's account (for example, user ID "11111") based on the read information. More specifically, for example, the associating unit 212 associates the location with the tourist's account based on the result of referring to a URL linked to a specific location within the marketing service using the tourist's account. The management unit 213 manages the information associated by the associating unit 212 using a tourist table T1, which will be described later in FIG. 7. This allows tourists to be associated with and managed by the locations where tourists may be present, which can be utilized for marketing.

[0048] (Process P7) The management unit 213 manages the location where the two-dimensional code exists or the vicinity of the location as if the tourist is present. Furthermore, even if the tourist moves beyond the vicinity of the location where the two-dimensional code exists, the management unit 213 manages the location of the tourist based on the location of the two-dimensional code last read by the tourist. When the tourist reads a different two-dimensional code, the management unit 213 updates and manages the location of the tourist. This makes it possible to easily define locations where tourists may be present.

[0049] The surrounding area of ​​a location can be defined by any method. For example, the surrounding area of ​​a location can be defined by a distance such as "within a radius of 2 km," by an area such as "Minato Ward, Tokyo," or by the provider of the marketing service. This allows for convenient definition of the surrounding area of ​​a location where tourists may be present.

[0050] (Process P8) The granting unit 214 waits until a predetermined timing arrives. When the predetermined timing arrives, the granting unit 214 grants the reward issued to the store based on the reward issuance request to the tourist's account. For example, when the predetermined timing arrives at 4:00 PM, the granting unit 214 grants the reward to the tourist's account for the store that read the read information within a 2-kilometer radius from the location linked to the read information. The granted reward is confirmed by the tourist via the marketing service screen when the marketing service receives an instruction from the tourist to display the reward. This allows the store personnel to control the timing of reward issuance.

[0051] (Process P9) The processor 31 of the tourist terminal 3 receives an input of an instruction to display the benefit from a customer. The processor 31 transmits the instruction to display the benefit to the server 2. The reception unit 210 of the server 2 receives the instruction to display the benefit from the tourist terminal 3.

[0052] (Process P10) In response to receiving an instruction to display the perks, the display control unit 215 displays candidate stores where the perks granted by the granting unit 214 can be used on the tourist terminal 3 in a listable manner. The sending unit 211 sends the screen data to the tourist terminal 3. The processor 31 of the tourist terminal 3 receives the screen data from the server 2 via the network N and the communication unit 33. This allows tourists to see perks available around their location in a listable manner.

[0053] According to the present disclosure, it is possible to further encourage users to consume.

[0054] 5.2 Details of data processing Next, the details of the information processing outlined above will be described with reference to FIGS.

[0055] 7 is a diagram showing an example of a tourist table T1. The tourist table T1 is a database for managing information on tourists whose two-dimensional codes have been read. The tourist table T1 includes a tourist account column T10, a place name column T11, an address column T12, and a read time column T13.

[0056] The tourist account column T10 is a column in which a user ID unique to each tourist is stored as the tourist's account, and includes information such as "11111", for example. The location name column T11 is a column that stores information about the name of the location where the two-dimensional code is installed, and includes information such as "Hotel A," for example. Address column T12 is a column that stores address information of the location where the two-dimensional code is installed, and includes information such as "Minato Ward, Tokyo...", for example. The read time column T13 is a column that stores information about the time when the user reads the two-dimensional code in the store, and includes information such as "October 1, 2023, 9:25 AM," for example.

[0057] 8 is a diagram showing an example of a store table T2. The store table T2 is a table for managing stores that can issue special offers. The store table T2 includes a store name column T20, a store ID column T21, a store address column T22, an issue time column T23, and a special offer column T24.

[0058] The store name column T20 is a column that stores information about the name of the store, and includes information such as "Izakaya D," for example. Store ID column T21 is a column that stores information that can identify a store, and includes information such as "DDDD," for example. Store address column T22 is a column that stores store address information, and includes information such as "Minato Ward, Tokyo...", for example. The issue time column T23 is a column that stores information about the time when the store issues the benefit, and includes information such as "14:00", for example. The benefit content column T24 is a column in which information about the benefits issued by the store is stored, and includes information such as "half price highballs."

[0059] FIG. 9 is a diagram for explaining a specific example of the marketing service of this embodiment. An example will be described in which an izakaya D, a fast food restaurant E, and an apparel shop F located near a hotel A issue special benefits. FIG. 9 includes hotel A, izakaya D, fast food restaurant E, and apparel shop F. Izakaya D, fast food restaurant E, and apparel shop F are located within a 2 km radius of hotel A. The area within a 2 km radius of hotel A is an example of the vicinity of a location.

[0060] The reception unit 210 receives a special offer request (a request to issue a special offer of "half price highballs" at "14:00") input through the operation of a store employee of Izakaya D from the store terminal 4. The reception unit 210 also receives similar special offer requests from the store terminal of fast food restaurant E, the store terminal of apparel shop F, etc. The management unit 213 updates the information in store table T2 based on the special offer request.

[0061] The reception unit 210 receives read information indicating that a two-dimensional code located inside the hotel was read from the tourist terminal 3 used by the tourist at "9:25 on October 1, 2023." The association unit 212 associates the tourist with "Minato-ku, Tokyo...," the location of Hotel A. The management unit 213 updates the information in the tourist table T1.

[0062] The management unit 213 assumes that the tourist is within a 2-km radius of Hotel A. When the time reaches "14:00," the granting unit 214 grants the tourist a special offer of "half-price highballs" at Izakaya D. When the display control unit 215 receives an instruction from the tourist to view the special offer, it displays the special offer of "half-price highballs" at Izakaya D. When the time is "14:00" or later, the display control unit 215 displays, in a visible format, the special offer of "5% off all items" at Apparel Shop F, which is located within a 2-km radius of Hotel A and was issued at "12:00," and the special offer of "half-price highballs" at Izakaya D, which was issued at "14:00." Furthermore, the granting unit 214 does not grant the tourist a special offer from Fast Food Restaurant E until the time reaches "18:00."

[0063] [others] The above-described embodiment may be a program that causes a computer to function as the processor 21 of the information processing system 1. Alternatively, the information processing method may be an information processing method executed by the information processing system 1. The information processing method includes each process (each step) that is executed by the processor 21 of the server 2 of the information processing system 1.

[0064] In the embodiment, the reading of a two-dimensional code has been described, but in a modified example, the read information may be any predetermined information medium that can be read by a smartphone or tablet, such as a barcode, RFID (Radio Frequency Identification), IC tag, etc. In the modified example, the read information is information acquired by reading the predetermined information medium.

[0065] In the embodiment, the tourist terminal 3 is described as being used by a tourist, but in a modified example, the user need not be limited to a tourist. That is, in a modified example, information processing corresponding to this embodiment may be performed by a user terminal used by a user who is not a tourist but simply engages in consumption activities.

[0066] In this embodiment, a unique user ID for each tourist is used as the tourist account, but in a modified example, any information that can identify the tourist may be used. That is, in a modified example, personal information of the tourist, such as the name, address, age, and telephone number, or the tourist's handle name may be used.

[0067] At least one of the devices included in the information processing system 1 may be installed outside Japan. For example, the server 2 may be installed outside Japan, and each terminal device may be installed inside Japan. Similarly, a user may access the server 2 installed inside Japan from outside Japan using their own terminal device. According to such an embodiment, a more convenient experience can be provided to the user through various management modes.

[0068] Furthermore, it may be provided in the following aspects.

[0069] (1) An information processing system comprising a processor capable of executing a program to perform each of the following steps: in the association step, when a predetermined two-dimensional code is read by a tourist terminal that is a terminal of a tourist, the location where the two-dimensional code exists is associated with the tourist's account; in the reception step, a request to issue a benefit related to the store is received from a store terminal related to a store that provides goods or services and is located at or near the location; and in the granting step, the benefit issued to the store is granted to the account based on the request.

[0070] (2) In the information processing system described in (1) above, the location is an accommodation facility or a restaurant.

[0071] (3) In the information processing system described in (1) or (2) above, the benefit is a coupon that can be used at the store.

[0072] (4) In the information processing system described in any one of (1) to (3) above, the processor executes a display control step, and in the display control step, the information processing system displays on the tourist terminal in a list-ready state candidate stores where the benefit granted in the granting step can be used.

[0073] (5) In the information processing system described in any one of (1) to (4) above, the request includes the timing for issuing the benefit, and in the granting step, the benefit is granted to the account when the timing arrives.

[0074] (6) In the information processing system according to any one of (1) to (5) above, the surroundings of the location are defined by distance or area.

[0075] (7) In the information processing system described in any one of (1) to (6) above, the processor executes a management step, and in the management step, the information processing system manages the tourist as being present at the location where the two-dimensional code exists or in the vicinity of the location.

[0076] (8) A program for causing a computer to function as the processor of the information processing system according to any one of (1) to (7) above.

[0077] (9) An information processing method executed by an information processing system, the information processing method comprising each process executed by the processor of the information processing system described in any one of (1) to (7) above. Of course, this is not the case.

[0078] Finally, while various embodiments of the present invention have been described, they are presented by way of example only and are not intended to limit the scope of the invention. The novel embodiments may be embodied in various other forms, and various omissions, substitutions, and modifications may be made without departing from the spirit of the invention. Such embodiments and modifications are intended to be included within the scope and spirit of the invention, as well as within the scope of the invention and its equivalents as defined in the accompanying claims. [Explanation of symbols]

[0079] 1: Information processing system 2: Server 21: Processor 210: Reception 211: Transmission unit 212: Association section 213: Management Department 214: Granting section 215: Display control unit 22: Storage section 23: Communications Department 3: Tourist terminal 31: Processor 32: Storage section 33: Communications Department 34: Input section 35: Output section 4: Store terminal 41: Processor 42: Storage section 43: Communications Department 44: Input section 45: Output section N: Network T1: Tourist table T10: Tourist Account Column T11: Place name column T12: Address column T13: Read time column T2: Store table T20: Store name column T21: Store ID column T22: Store address column T23: Issue time column T24: Benefits column

Claims

1. An information processing system, A processor capable of executing a program to perform the following steps: In the associating step, when a predetermined two-dimensional code is read by a tourist terminal, the location where the two-dimensional code exists is associated with the tourist's account; In the receiving step, a request for issuing a benefit related to a store is received from a store terminal related to the store that is located at the location or in the vicinity of the location and provides goods or services; In the granting step, the benefit issued to the store is granted to the account based on the request. Information processing system.

2. 2. The information processing system according to claim 1, The location is an accommodation facility or a restaurant. Information processing system.

3. 2. The information processing system according to claim 1, The benefit is a coupon that can be used at the store. Information processing system.

4. 2. The information processing system according to claim 1, The processor executes a display control step; In the display control step, candidates of stores where the benefit granted in the granting step can be used are displayed on the tourist terminal in a listable manner. Information processing system.

5. 2. The information processing system according to claim 1, The request includes a timing for issuing the reward; In the granting step, the benefit is granted to the account when the timing is reached. Information processing system.

6. 2. The information processing system according to claim 1, The vicinity of the location is defined by a distance or an area. Information processing system.

7. 2. The information processing system according to claim 1, The processor performs a management step; In the management step, the tourist is managed as being present at a location where the two-dimensional code exists or in the vicinity of the location. Information processing system.

8. A program, A program for causing a computer to function as the processor of the information processing system according to any one of claims 1 to 7.

9. An information processing method executed by an information processing system, The information processing system according to any one of claims 1 to 7, further comprising: Information processing methods.

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