Display device and program

Abstract

To change whether or not to confirm an input content on a store side.SOLUTION: A display device includes: an input content acquisition section that acquires information indicating an input content input to an input item; a setting acquisition section that acquires setting information set to whether or not the input content is to be confirmed; and a display section that displays a first display text which is a part of a confirmation text indicating the input content, and a reception button for receiving the input content when the setting information indicating that the input content is to be confirmed is not acquired, and displays the first display text and a display button for displaying a second display text including at least a part of a text other than the first display text in the confirmation text when the setting information indicating that the input content is to be confirmed is acquired.SELECTED DRAWING: Figure 4

Description

[Technical Field]

[0001] The present invention relates to a display device and a program. [Background technology]

[0002] Conventionally, there is a technology that allows a patient to know the waiting time until being shown into a store by making a reservation before or after visiting the store where waiting times are expected. For example, Patent Document 1 discloses a technology that allows a patient to make a reservation at a medical facility or the like even before the start of treatment on the day, and that notifies the patient by email to the patient's mobile phone when the time for the consultation approaches. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2009-217795 Summary of the Invention [Problem to be solved by the invention]

[0004] As mentioned above, when making a reservation at a restaurant, users may be required to answer questions posed by the restaurant at the time of reservation. For example, in the case of a medical facility, users are presented with questions similar to those written on a medical questionnaire, such as questions about current symptoms and when symptoms first appeared. At medical facilities, the accuracy of the input information is often emphasized because the information entered into these questions may affect the facility's response. In contrast, in the case of restaurants, users are required to enter information such as the number of people in the reservation, their name, and their phone number. However, errors in the input information are not a significant problem, so the accuracy of the input information is less emphasized. Therefore, it may seem appropriate to require customers to confirm the input information for accuracy in accordance with industries that place a high priority on accuracy. However, if customers are required to confirm the input information, businesses that do not place a high priority on accuracy would have to perform the confirmation process when making a reservation, which would be time-consuming. Furthermore, if customers are not required to confirm the input information, the likelihood of errors in the input information increases, potentially putting businesses that place a high priority on accuracy at a disadvantage.

[0005] The present invention has been made in consideration of the above-mentioned points, and aims to provide a technique that allows the store to change whether or not to prompt customers to confirm the input contents. [Means for solving the problem]

[0006] One aspect of the present invention is a display device comprising: an input content acquisition unit that acquires information indicating input content entered into an input field; a setting acquisition unit that acquires setting information set regarding whether or not to prompt the user to confirm the input content; and a display unit that, when the setting information indicating that the input content should be confirmed is not acquired, displays first display text that is part of a confirmation text indicating the input content and an acceptance button that accepts the input content; and, when the setting information indicating that the input content should be confirmed is acquired, displays the first display text and a display button that displays second display text that includes at least a part of the text in the confirmation text other than the first display text.

[0007] Furthermore, one aspect of the present invention is that, in the above-mentioned display device, the display modes of the display device include a customer mode that performs a reception process to accept applications from customers for use, and a store mode that performs the reception process and a management process to manage the applications received by the reception process, and whether or not the user is required to confirm the input contents is set separately and independently for the reception process in the customer mode and the reception process in the store mode.

[0008] Furthermore, one aspect of the present invention is that in the above-mentioned display device, the display modes of the display device include a customer mode that performs a reception process to accept applications from customers for use, and a store mode that performs the reception process and a management process to manage the applications received by the reception process, and whether or not the user is required to confirm the input contents is set commonly for the reception process in the customer mode and the reception process in the store mode.

[0009] Furthermore, one aspect of the present invention is that in the above-mentioned display device, for each group into which the input items are divided according to type, whether or not the user is required to confirm the input contents for the input items included in the group is set separately and independently for each group.

[0010] In addition, one aspect of the present invention is that in a display device, for each group in which the input items are divided according to type, whether or not the user is required to confirm the input content for the input items included in the group is set commonly for each of the groups.

[0011] Another aspect of the present invention is a program that causes a computer to execute an input content acquisition step of acquiring information indicating the input content entered by a user into an input field; a setting acquisition step of acquiring setting information set regarding whether or not the input content should be confirmed by the user; and a display step of, if the setting information indicating that the input content should be confirmed is not acquired, displaying first display text that is part of a confirmation text indicating the input content and an acceptance button that accepts the input content, and, if the setting information indicating that the input content should be confirmed is acquired, displaying the first display text and a display button that displays second display text that includes at least a part of the text in the confirmation text other than the first display text. [Effects of the Invention]

[0012] According to the present invention, the store can change whether or not to require confirmation of input contents. [Brief explanation of the drawings]

[0013] [Figure 1] FIG. 10 is a schematic diagram for explaining an aspect of applying using a display device. [Figure 2] FIG. 4 is a diagram showing an example of a display of a setting screen according to the first embodiment. [Figure 3] FIG. 10 is a diagram illustrating an example of an input screen displayed on a display device. [Figure 4] FIG. 2 is a diagram illustrating an example of a functional configuration of a display device 10 according to an embodiment. [Figure 5] FIG. 10 is a diagram for explaining an example of a confirmation screen that is displayed when confirmation of input contents is not required. [Figure 6] FIG. 10 is a diagram for explaining an example of a confirmation screen in a case where confirmation of input contents is required. [Figure 7] 1 is a flowchart illustrating an example of a processing flow of the display device 10 according to the first embodiment. [Figure 8] FIG. 10 is a diagram for explaining an example of a confirmation screen according to the second embodiment. [Figure 9] 1 is a block diagram showing an example of an internal configuration of a display device according to an embodiment of the present invention; DETAILED DESCRIPTION OF THE INVENTION

[0014] [Embodiment] A display device and a program according to the present embodiment will be described in detail below with reference to the accompanying drawings, showing preferred embodiments. Note that the present embodiment is not limited to these embodiments and includes various modifications and improvements. In other words, the components described below include those that can be easily imagined by a person skilled in the art or that are substantially identical, and the components described below can be combined as appropriate. Furthermore, various omissions, substitutions, or modifications of the components of the present embodiment can be made without departing from the spirit and scope of the present invention.

[0015] FIG. 1 is a schematic diagram illustrating how an application is made using a display device 10. First, an overview of this embodiment will be described with reference to the same figure. In this embodiment, a store 2 broadly includes facilities that provide goods and services. The store 2 is not limited to a place that provides goods and services, but broadly includes facilities used by customers 4. The staff 3 are those who operate the store 2. The customers 4 are those who use the store 2.

[0016] In this embodiment, the number of customers 4 who wish to use store 2 is greater than the number of customers that store 2's staff 3 can handle at one time. Therefore, customers 4 apply to use store 2 and wait their turn. Customers 4 apply to use store 2, for example, by operating a display device 10 that they possess. When operating a display device 10 that they possess, customers 4 may apply to use store 2 before, during, or after visiting store 2.

[0017] Furthermore, instead of operating the display device 10 owned by the customer 4, the customer 4 may operate the display device 10 installed in the store 2 and apply to use the store 2 after visiting the store 2. In this case, the customer 4 operates the display device 10 installed in the store 2 after visiting the store 2 and applies to use the store 2. Note that the display device 10 installed in the store 2 may be operated by the staff member 3 instead of being operated by the customer 4. For example, the staff member 3 may operate the display device 10 and apply to use the store 2 while assisting the customer 4.

[0018] "Use by customer 4" includes buying and selling goods at store 2, consuming goods provided at store 2 within store 2 (e.g., eating and drinking), receiving services provided at store 2 (e.g., haircuts, massages, medical examinations), and using facilities provided by store 2. Therefore, store 2 is a store where such use can be applied for in advance, at the time of visit, or after visit, and includes, for example, eating and drinking establishments such as restaurants, medical facilities, sports gyms, movie theaters, karaoke parlors, massage parlors, etc. Furthermore, in this embodiment, application is not necessarily limited to applications for use of goods or services provided at store 2, and may also include, for example, applications for purchasing goods or using services via the Internet.

[0019] When requesting use by the customer 4, the staff member 3 or the customer 4 enters information into input fields (questions) presented by the store 2. The input fields presented by the store 2 are set, for example, for each store 2. For example, in the case of a restaurant, the input fields presented by the store 2 may include the number of people, the name of the person, a phone number, etc. In the case of a medical facility, the input fields may include the number of people, the medical department to be visited, questions to ask the medical staff, the current body temperature, current symptoms, when the symptoms first appeared, and a phone number. In other words, the input fields presented by the store 2 may be confirmation items for the staff member 3 of the store 2 to handle the customer 4 based on the input content of the customer 4, or items used to analyze the customer demographics of the customer 4. The input fields presented by the store 2 may also include various other items, such as an email address, age, time of use, facilities or services to be used, items that the customer 4 can freely enter, whether or not to accept calls, the call method, and a questionnaire. The display device 10 displays a confirmation screen for confirming the input content.

[0020] The display device 10 is an information processing device such as a smartphone, a tablet terminal, or a personal computer. The display device 10 is operated by a staff member 3 of the store 2 or a customer 4 of the store 2. The display device 10 can change its display mode depending on how it is used. In this embodiment, the display device 10 can change between three display modes: a customer mode, a store mode, and an external display mode. In the following explanation, the customer mode and the store mode will be mainly described. Furthermore, when there is no need to distinguish between the person operating the display device 10, they may simply be referred to as a user.

[0021] The customer mode is a display mode that performs a reception process to accept a customer's application for use. The reception process includes, for example, presenting questions to the customer 4 and accepting the customer's application for use after the customer 4 answers the questions. In the customer mode, the display device 10 is operated by the customer 4.

[0022] The store mode is a display mode that performs management processing in addition to reception processing. The management processing is processing for managing the operations of the store 2 after accepting a request for use from the customer 4. The management processing may include, for example, changing the reception content, changing the status indicating the guidance situation of the customer 4 (e.g., waiting, in service, completed, on hold, canceled), calling the customer 4, etc. When performing reception processing in the store mode, the display device 10 is operated by at least one of the staff member 3 and the customer 4. When performing management processing in the store mode, the display device 10 is operated by the staff member 3. For example, the display device 10 may be operated by the staff member 3 who handles the customer 4 when he or she visits the store, i.e., the staff member 3 at the counter of the store 2. After the staff member 3 starts reception, the customer 4 may operate the display device 10 to enter information into input fields, etc. Furthermore, the display device 10 may be operated by the customer 4 in accordance with instructions from the staff member 3.

[0023] The external display mode is a display mode for calling a customer 4 whose turn has come among the customers 4 waiting in line. In the external display mode, for example, when a customer 4 is called by management processing, the reception number of the customer 4 is displayed. In other words, the external display mode is used to notify the customer 4 of the results of the management processing performed by the staff member 3.

[0024] Settings for the store mode and the customer mode are made by the staff member 3. The settings for the store mode and the customer mode may include, for example, settings related to calls, such as the method of calling a customer 4 whose turn it is among multiple customers 4 who have applied to use the service, the timing of the call, the number of customers 4 waiting for their turn, the method of displaying the waiting time, the size of the characters, and settings related to the input content, such as the content of questions and whether or not to prompt the user to confirm the input content. Even if there is an error in the input content, by prompting the user who entered the input content to confirm the input content, the user can notice the error and make corrections.

[0025] [Embodiment 1] The first embodiment will be described with reference to FIGS.

[0026] 2A and 2B are diagrams showing examples of display of a setting screen according to embodiment 1. Fig. 2A shows an example of a setting screen for a store mode, and Fig. 2B shows an example of a setting screen for a customer mode.

[0027] FIG. 2(A) has a screen configuration including a home return button 1010, a mode selection section 1020, and a setting section 1030. The home return button 1010 is a button that stops displaying the setting screen and displays the home screen. The mode selection section 1020 has a store mode selection section 1021, a customer mode selection section 1022, and an external display mode selection section 1023. The store mode selection section 1021, when operated, displays a setting screen for the store mode. The user operates the store mode selection section 1021 to display the setting screen shown in FIG. 2(A). The customer mode selection section 1022, when operated, displays a setting screen for the customer mode. The external display mode selection section 1023, when operated, displays a setting screen for the external display mode.

[0028] The setting section 1030 has a setting content display section 1040 and a toggle button 1050. The setting section 1030 displays the setting of the display mode selected by the mode selection section 1020.

[0029] The setting content display section 1040 displays the setting content. Specifically, the confirmation necessity setting display section 1041 shows an example in which "Make confirmation of input items mandatory on the reception confirmation screen" is displayed as one of the setting contents.

[0030] A toggle button 1050 is provided for each setting item in the setting content display section 1040. When the toggle button 1050 is "ON," the setting described in the setting content display section 1040 is enabled, and when the toggle button 1050 is "OFF," the setting described in the setting content display section 1040 is disabled. FIG. 2(A) shows an example in which the confirmation required toggle button 1051, which is the toggle button 1050 in the confirmation required setting display section 1041, is set to "OFF." Therefore, confirmation of input items on the reception confirmation screen is not required. By setting the confirmation required toggle button 1051 to "ON," it is possible to set confirmation of input contents for input items (questions) as required. Also, FIG. 2(A) shows an example in which the step toggle button 1052, which is a toggle button in the step setting display section 1042 that displays "Make reception screen step-format." Therefore, the reception screen in the store mode is displayed in step format. The step format is a display format in which each input item is displayed one screen at a time. Although the above description has been given of an example of setting using the toggle button 1050, other setting methods may also be used. For example, instead of using the binary representation of "ON" and "OFF," the setting may be made in a format where a user selects from a predetermined number of options (for example, light, normal, dark), or may be made in a format where an arbitrary value within a predetermined range is input (for example, font: 10.5).

[0031] 2(B), like FIG. 2(A), the screen configuration includes a home return button 1010, a mode selection section 1020, and a setting section 1030. The store mode is used for reception processing and management processing, whereas the customer mode is used only for reception processing. Therefore, on the customer mode setting screen, only setting items used for reception processing are displayed in the setting content display section 1040. For example, on the customer mode setting screen, the setting section 1030 does not include settings for management processing, such as whether or not to display the response elapsed time, which is the time elapsed since the start of reception.

[0032] On the other hand, the setting section 1030 in the customer mode includes setting items that improve convenience when the user 4 applies for use or when waiting in line after applying. For example, on the setting screen in the customer mode, a setting item "Display QR code after reception is complete" may be displayed in the setting content display section 1040, which sets whether or not to display a QR code (registered trademark) that can open a page where the waiting status of the queue can be checked.

[0033] Whether or not to require confirmation of the contents entered into the question items may be set commonly in the customer mode and the store mode. For example, when the confirmation required toggle button 1051 on one of the setting screens for the customer mode and the store mode is set to "ON," the confirmation required toggle button 1051 on the other setting screen may also be set to "ON" in conjunction with the confirmation required toggle button 1051. Furthermore, whether or not to require confirmation of the contents entered into the question items may be set separately and independently in the customer mode and the store mode.

[0034] FIG. 3 is a diagram showing an example of an input screen displayed on the display device 10. With reference to the same figure, an example of input items displayed to the user will be described. The input items are items to ask the user 4, and are items to be answered by inputting. FIG. 3(A) is a screen that displays input items regarding the number of people the user 4 is applying for use. FIG. 3(A) has, as its screen configuration, an input item explanation display 2010, an accept button 3020, a display button 3030, a next item display button 2040, a previous item display button 2050, and a cancel acceptance button 2060.

[0035] The input item explanation display 2010 displays an explanation of the input items to be entered by the user, i.e., an explanation that the items are for entering the number of passengers for passenger 4. Specifically, FIG. 3(A) displays "Please enter the number of passengers (adults)."

[0036] The input unit 2020 is operated by a user to input data into the input items. Fig. 3(A) shows an example in which the input unit 2020 displays buttons for "0" to "9" and a "clear" button for deleting the input data. The present embodiment is not limited to this example, and buttons for inputting text or the like may be displayed, a software keyboard may be displayed, or a field or the like into which the user can input characters using a finger or a touch pen may be displayed.

[0037] The input content display unit 2030 displays the content input by the input unit 2020. The input content display unit 2030 may display content that helps the user understand what they are inputting, in accordance with the content input by the user. Specifically, in FIG. 3(A), the input content display unit 2030 displays the words "Number of adults" and "Name" in accordance with the number "2" input by the user. This allows the user to easily understand that the input number is the number of adult customers 4.

[0038] The next item display button 2040 displays the next input item when operated by the user. FIG. 3(A) shows an example in which one input item is displayed on one input screen (a step-type input screen), but this embodiment is not limited to this example, and multiple input items may be displayed on one input screen. In this case, the user operates the next item display button 2040 to display input items, etc. that are not displayed on the input screen. Note that input items, etc. that are not displayed on the input screen may be displayed, for example, by performing an operation of sliding the screen.

[0039] When operated by the user, the previous item display button 2050 displays the previous input item. When the user wants to correct the content that has been input so far, the user operates the previous item display button 2050 to display the input screen for the input item that the user wants to correct.

[0040] When the user operates the cancel acceptance button 2060, the content that has been entered up to that point is discarded without applying for use by the customer 4. The user operates the cancel acceptance button 2060 when, for example, they want to cancel the application for use by the customer 4 or start the application for use by the customer 4 over from the beginning.

[0041] Fig. 3(B) is a display screen of input items regarding seats when customer 4 uses store 2. Fig. 3(B) has, as a screen configuration, an input item explanation display 2010, an input content selection section 2070, a display previous item button 2050, and a cancel acceptance button 2060. That is, Fig. 3(B) has, as a screen configuration, an input content selection section 2070 instead of the input section 2020, input content display section 2030, and display next item button 2040 in Fig. 3(A).

[0042] Unlike the input section 2020, which allows free input, the input content selection section 2070 displays pre-set options and allows the user to select one of them. In this case, the option selected by the user becomes the user's input content. When an option displayed by the input content selection section 2070 is selected, the input to the input item is completed, and the next input item is displayed. Therefore, it is not necessarily necessary to provide a separate next item display button 2040.

[0043] FIG. 4 is a diagram illustrating an example of the functional configuration of the display device 10 according to the embodiment. The display device 10 includes an input content acquisition unit 11, a setting acquisition unit 12, a display control unit 13, and a display unit 14. Each of these functional units is realized, for example, using a computer including a CPU (Central Processing Unit) and software. Each functional unit may also be realized using an electronic circuit as necessary. Furthermore, each functional unit does not have to be included in a single device, and the display device 10 may be configured from multiple devices.

[0044] The input content acquisition unit 11 acquires information indicating the content entered into the input items by the user by operating the display device 10. That is, the input content acquisition unit 11 acquires the content entered by the user on the input screen shown in FIG.

[0045] The setting acquisition unit 12 acquires setting information for the customer mode and store mode set by the staff member 3. That is, it acquires the content set by the user by turning the toggle button 1050 "ON" or "OFF" on the setting screen shown in FIG. 2. The setting information may include "ON" or "OFF" information for each setting item displayed on the setting content display unit 1040, or may include information indicating whether the setting item is "ON" or "OFF." The setting information may also include information selected on the setting screen (e.g., light, normal, or dark), or may include input information (e.g., font: 10.5).

[0046] The display control unit 13 controls the display screen displayed on the display unit 14 based on information acquired from the input content acquisition unit 11 and the setting acquisition unit 12. Specifically, when the display control unit 13 acquires setting information that sets the confirmation required toggle button 1051 to "ON," the display control unit 13 controls the display screen so that confirmation of the input items is required on the reception confirmation screen. Furthermore, when the display control unit 13 acquires setting information that sets the confirmation required toggle button 1051 to "OFF," the display control unit 13 controls the display screen so that confirmation of the input items is not required on the reception confirmation screen. This display mask allows the user to complete the reception without having to display and confirm all of the content entered in the input items. The display control unit 13 acquires setting information for each display mode and controls the display for each display mode. Furthermore, the display control unit 13 may control not only the screen to be displayed but also whether to output audio from a speaker (not shown) based on a setting for whether to provide audio guidance.

[0047] The display unit 14 is, for example, a display included in the display device 10. The display unit 14 displays a screen in accordance with the control performed by the display control unit 13. The confirmation screen displayed on the display unit 14 will be specifically described with reference to FIGS. 6 and 7.

[0048] 5A and 5B are diagrams illustrating an example of a confirmation screen that is displayed when confirmation of input contents is not required. Fig. 5A shows the contents that are initially displayed on the confirmation screen, and has a screen configuration including first display text 3011, an accept button 3020, a display button 3030, a display previous item button 2050, and a cancel acceptance button 2060.

[0049] First display text 3011 is the text that is displayed first on the confirmation screen among display text 3010, which is part of the confirmation text showing the content entered by the user. First display text 3011 may display the input content for one input item, or may display multiple input contents for multiple input items.

[0050] The reception button 3020 is a button for receiving the application for use from the user 4 with the details input by the user. The user operates the reception button 3020 to complete the application.

[0051] When the user operates display button 3030, second display text 3012, which is display text 3010 including at least a portion of the confirmation text other than first display text 3011, is displayed on the confirmation screen. In other words, when display button 3030 is operated, it displays the input content that does not fit on the confirmation screen.

[0052] By pressing the accept button 3020, the user can complete the application for use by customer 4 with the entered content without displaying and confirming the input content that is not displayed. In addition, by pressing the display button 3030, the user can display second display text 3012 that shows the input content that was not displayed on the confirmation screen. In other words, if the setting that requires confirmation of the input content is not configured, the user may display second display text 3012 to confirm the input content, or may press the accept button 3020 without confirming all the input content.

[0053] 5(B) shows the contents displayed on the confirmation screen after pressing the display button 3030, and includes the second display text 3012, the accept button 3020, the display previous item button 2050, and the cancel acceptance button 2060 as part of the screen configuration. In other words, FIG. 5(B) does not include the display button 3030 as part of the screen configuration. After the confirmation screen of FIG. 5(A) is displayed, the user may operate the accept button 3020 after the display button 3030 is no longer displayed, that is, after all of the input contents have been displayed. Even if the confirmation necessity toggle button 1051 of the confirmation necessity setting display section 1041 is set to "OFF" and confirmation of the input contents is not required, the user can still confirm all of the input contents.

[0054] 6A and 6B are diagrams illustrating an example of a confirmation screen when confirmation of input contents is required. Fig. 6A shows the content initially displayed on the confirmation screen, and has a screen configuration including first display text 3011, a display button 3030 that reads "Press here to confirm to the end," a display previous item button 2050, and a cancel acceptance button 2060. When confirmation of input contents is required, the accept button 3020 is not displayed on the confirmation screen in order to display all input contents for confirmation.

[0055] 6(B) shows the content displayed on the confirmation screen after pressing display button 3030, and includes second display text 3012, accept button 3020, display previous item button 2050, and cancel acceptance button 2060. In other words, if the setting requiring confirmation of input contents is not made mandatory, the user presses display button 3030 to display all input contents, thereby displaying accept button 3020. This prevents the user from pressing accept button 3020 without checking all input contents.

[0056] 5 and 6 show an example in which all input contents can be displayed by pressing display button 3030 once. That is, an example is shown in which the input contents can be displayed using first display text 3011 and second display text 3012. However, this embodiment is not limited to this example, and it may be necessary to press display button 3030 two or more times to display all input contents. That is, display text 3010 may include third display text and beyond. In this case, accept button 3020 will not be displayed until all input contents have been displayed.

[0057] 5 and 6 show an example in which display button 3030 is pressed to display second display text 3012. However, this embodiment is not limited to this example, and second display text 3012 may be displayed by scrolling the screen.

[0058] 7 is a flowchart illustrating an example of the processing flow of the display device 10 according to the first embodiment. The staff member 3 accesses a setting screen (step S101). The staff member 3 operates the confirmation necessity toggle button 1051 of the confirmation necessity setting display section 1041 on the setting screen, which displays the message "Make confirmation of input items mandatory on the reception confirmation screen" (step S102).

[0059] When confirmation required toggle button 1051 is "OFF" (step S102; OFF), the user may press display button 3030 to arbitrarily determine whether or not to display second display text 3012 (step S103). Whether display button 3030 is pressed or not, acceptance button 3020 is displayed on the confirmation screen (step S107). When the user presses acceptance button 3020, the application for use is completed (step S108).

[0060] If the confirmation necessity toggle button 1051 is "ON" (step S102; ON), the accept button 3020 is not displayed, so the user must press the display button 3030 to confirm the input contents (step S104). The confirmation screen displays the display button 3030 with the message "Press here to confirm to the end" (step S105). The user confirms all the input contents by pressing the display button 3030 to display the second display text 3012 (step S106). By pressing the display button 3030 to display all the input contents, the accept button 3020 is displayed on the confirmation screen (step S107). When the user presses the accept button 3020, the application for use is completed (step S108).

[0061] [Summary of Embodiment 1] According to the above-described embodiment, the display device 10 includes an input content acquisition unit 11 that acquires information indicating the input content entered in the input fields; a setting acquisition unit 12 that acquires setting information set regarding whether or not the input content should be confirmed; and a display unit 14 that, when setting information indicating that the input content should be confirmed is not acquired, displays first display text 3011, which is part of the confirmation text indicating the input content, and an acceptance button 3020 for accepting the input content. When setting information indicating that the input content should be confirmed is acquired, the display unit 14 displays the first display text 3011 and a display button 3030 that displays second display text 3012, which includes at least part of the confirmation text other than the first display text 3011. When the display device 10 acquires setting information indicating that confirmation is not required, the staff member 3 or the customer 4 can complete the customer 4's application with the input content without displaying and confirming all of the input content. For businesses that do not place importance on the accuracy of input content, a setting that does not require confirmation may be configured so that applications can be accepted without confirming all of the input content. This reduces the amount of work required when applying for use and shortens the time required to apply for use. Furthermore, when the display device 10 acquires setting information indicating that confirmation is mandatory, the staff member 3 or customer 4 cannot complete the application with the entered content unless they display and confirm all of the input content. For businesses that do not place importance on the accuracy of input content, a setting requiring confirmation may be made so that the application cannot be accepted unless all of the input content is displayed and confirmed. This encourages the user to confirm all of the input content when applying for use, thereby reducing input errors. Therefore, according to the display device 10 of this embodiment, the store 2 can change whether or not to require confirmation of the input content, thereby enabling the display to be tailored to the store 2's needs.

[0062] Furthermore, according to the above-described embodiment, the display modes of the display device 10 include a customer mode that performs a reception process for receiving applications from the user 4, and a store mode that performs the reception process and a management process for managing applications received through the reception process. Whether or not the user is prompted to confirm input content is set separately and independently for the reception process in the customer mode and the reception process in the store mode. In other words, according to the display device 10 of this embodiment, the setting for whether or not the user is prompted to confirm input content may be common to the store mode and the customer mode, or may be different for each. This allows appropriate displays to be displayed depending on whether the customer mode or the store mode is used.

[0063] Furthermore, according to the above-described embodiment, the display modes of the display device 10 include a customer mode in which a reception process is performed to receive applications from users 4, and a store mode in which the reception process and a management process for managing applications received through the reception process are performed. Whether or not the user is required to confirm input contents is set commonly for the reception process in the customer mode and the reception process in the store mode. That is, when the confirmation required toggle button 1051, which requires the user to confirm input contents, is set to "ON" in one display mode, the confirmation required toggle button 1051 is also set to "ON" in the other display mode. This makes it possible to easily change the settings of the two display modes without having to operate the confirmation required toggle button 1051 for each display mode.

[0064] [Embodiment 2] Next, a description will be given of embodiment 2. The display device 10 according to embodiment 2 is similar to the display device 10 according to embodiment 1 in that it is possible to set whether or not to prompt the user to confirm the input contents. The display device 10 according to embodiment 2 is different from the display device 10 according to embodiment 1 in that it is possible to set whether or not to prompt the user to confirm the input contents for each group into which a plurality of input items are divided according to type.

[0065] In the second embodiment, an example in which input items are divided into a personal information group, a customer service group, and a questionnaire group will be described. Also, the display device 10 according to the second embodiment will be specifically described using an example in which the store 2 is a medical facility.

[0066] The personal information group may include items for identifying an individual, such as name, postal code, address, telephone number, etc. The customer service group may include items necessary for the store 2 staff 3 to respond to the customer 4, such as the patient card number written on the patient card used for medical information sharing, current symptoms, when they began to appear, medical history, allergies, etc. The questionnaire group may include items necessary for analyzing the customer demographics of the customer 4, such as how the customer learned about the store 2 and whether or not they are interested in a particular treatment.

[0067] FIG. 8 is a diagram for explaining an example of a confirmation screen according to the second embodiment. The second embodiment will be specifically described with reference to the same figure. FIG. 8(A) is an example of a confirmation screen for confirming input contents for input items included in a personal information group. FIG. 8(B) is an example of a confirmation screen for confirming input contents for input items included in a customer support group. FIG. 8(C) is an example of a confirmation screen for confirming input contents for input items included in a survey group.

[0068] The display device 10 according to the second embodiment can set whether or not to require the user to confirm the input contents for each group. For items included in the customer service group, the response to the customer 4 may change depending on the input contents, so it is important that the input contents are correct. In contrast, for the personal information group and the questionnaire group, the response to the customer 4 is less affected, so it is not so important that the input contents are correct. In the following description, a case will be described in which the items are displayed to the user in the order of FIGS. 8(A), 8(B), and 8(C), and the setting is such that the input contents for the personal information group in FIG. 8(A) and the questionnaire group in FIG. 8(C) are not required to be confirmed, and the setting is such that the input contents for the customer service group in FIG. 8(C) are required to be confirmed.

[0069] FIG. 8(A) has a screen configuration including a personal information item display 4010, a display next item button 2040, a display button 3030, a display previous item button 2050, and a cancel acceptance button 2060. The personal information item display 4010 displays a portion of the input contents for the input items included in the personal information group. Since it is not particularly important that the input contents for the input items included in the personal information group are error-free, it is not necessary to operate the display button 3030 to display all of the input contents. Therefore, the user may complete checking of the input items included in the personal information group by operating the display next item button 2040 without displaying and checking all of the input contents for the input items included in the personal information group. When the display next item button 2040 is operated in FIG. 8(A), the input contents (FIG. 8(B)) for the input items included in the customer support group are displayed.

[0070] FIG. 8(B) has a screen configuration including a customer response item display 4020, a display button 3030 with the message "Press here to confirm to the end," a display previous item button 2050, and a cancel acceptance button 2060. The customer response item display 4020 displays part of the input content for the input items included in the customer response group. Since it is important that the input content for the items included in the customer response group is correct, the confirmation screen for the survey group will not be displayed unless the display button 3030 is pressed to display and confirm all the input content. When all the input content has been displayed, a display next item button 2040 is displayed. When the display next item button 2040 is operated in FIG. 8(B), the input content for the input items included in the survey group (FIG. 8(C)) is displayed.

[0071] FIG. 8(C) has a screen configuration including a survey item display 4030, an accept button 3020, a display button 3030, a display previous item button 2050, and a cancel acceptance button 2060. The personal information item display 4010 displays a portion of the input content for the input items included in the personal information group. The survey item display 4030 displays a portion of the input content for the input items included in the survey group. As with input items included in personal information groups, it is not as important that the input content for the input items included in the survey group is correct. Therefore, the user may operate the accept button to confirm the input items included in the survey group and ultimately complete the acceptance without displaying and confirming all of the input content for the input items included in the survey group.

[0072] In the second embodiment, an example is shown in which whether or not to prompt confirmation of input contents can be set for each group. However, the present embodiment is not limited to this example, and whether or not to prompt confirmation of input contents may be set commonly for each group. Specifically, input contents may be prompted for confirmation for each group, or input contents may not be prompted for confirmation for all groups.

[0073] In the second embodiment, an example is shown in which the survey item display 4030 is displayed after the input contents for the input items included in the customer service group are confirmed. However, this embodiment is not limited to this example, and the reception button 3020 may be displayed in FIG. 8(B) so that the reception can be completed without displaying a confirmation screen for the survey group. In other words, the input contents for a group for which confirmation is required may be confirmed, and the confirmation screen may not be displayed for a group for which confirmation is not required. This reduces the user's confirmation effort. [Summary of Embodiment 2]

[0074] According to the embodiment, for each group in which input items are divided according to type, whether or not to require the user to confirm the input contents for the input items included in the group is set separately and independently for each group. As a result, it is possible to set it so that checking the input contents is mandatory for groups in which it is important that the input contents are error-free, and not mandatory for groups in which it is not important that the input contents are error-free. Therefore, by being able to set whether or not to require checking the input contents for each group, it is possible to display input items according to their importance.

[0075] Furthermore, according to the above-described embodiment, for each group in which input items are divided according to type, whether or not the user is to confirm the input contents of the input items included in the group is set commonly for each group, which eliminates the need to set the settings for each group individually and allows for easy setting of all groups.

[0076] FIG. 9 is a block diagram showing an example of the internal configuration of the display device 10 of this embodiment. At least some of the functions of the display device 10 can be implemented using a computer. As shown in the figure, the computer includes a central processing unit 901, a RAM 902, an input / output port 903, input / output devices 904 and 905, and a bus 906. The computer itself can be implemented using existing technology. The central processing unit 901 executes instructions contained in a program read from the RAM 902 or the like. In accordance with each instruction, the central processing unit 901 writes data to the RAM 902, reads data from the RAM 902, and performs arithmetic and logical operations. The RAM 902 stores data and programs. Each element included in the RAM 902 has an address and can be accessed using the address. RAM is an abbreviation for "random access memory." The input / output port 903 is a port through which the central processing unit 901 exchanges data with external input / output devices. The input / output devices 904 and 905 are input / output devices. The input / output devices 904 and 905 exchange data with the central processing unit 901 via the input / output port 903. The bus 906 is a common communication path used within the computer. For example, the central processing unit 901 reads and writes data from and to the RAM 902 via the bus 906. Also, for example, the central processing unit 901 accesses the input / output port via the bus 906. All or part of the functional units of the display device 10 may be realized using hardware such as an ASIC, a PLD, or an FPGA. All or part of the functional units may be realized by a combination of software and hardware.

[0077] Note that all or part of the functions of each unit of the display device 10 in the above-described embodiment may be realized by recording a program for realizing these functions on a computer-readable recording medium, and reading and executing the program recorded on the recording medium into a computer system. Note that the term "computer system" here includes hardware such as an OS and peripheral devices.

[0078] Furthermore, "computer-readable recording media" refers to portable media such as flexible disks, optical magnetic disks, ROMs, and CD-ROMs, as well as storage units such as hard disks built into computer systems. Furthermore, "computer-readable recording media" may also include devices that dynamically store programs for a short period of time, such as communication lines used when transmitting programs over networks like the Internet or communication lines like telephone lines, or devices that store programs for a fixed period of time, such as volatile memory within a computer system that serves as a server or client in such cases. Furthermore, the program may be one that realizes part of the aforementioned functions, or may be one that can realize the aforementioned functions in combination with a program already stored in the computer system.

[0079] Although one embodiment of the present invention has been described in detail above with reference to the drawings, the specific configuration is not limited to the above, and various design modifications can be made without departing from the spirit of the present invention. Furthermore, the configurations described in the above-described embodiments and examples can be combined. [Explanation of symbols]

[0080] 2...store, 3...staff, 4...customer, 10...display device, 11...input content acquisition unit, 12...setting acquisition unit, 13...display control unit, 14...display unit

Claims

1. an input content acquisition unit that acquires information indicating input content entered by a user into an input field; a setting acquisition unit that acquires setting information that is set as to whether or not the input content should be confirmed by the user; and a display unit that, when the setting information indicating that the input content should be confirmed is not acquired, displays first display text that is a part of confirmation text indicating the input content and an acceptance button that accepts the input content, and, when the setting information indicating that the input content should be confirmed is acquired, displays the first display text and a display button that displays second display text that includes at least a part of the text of the confirmation text other than the first display text. A display device comprising:

2. The display modes of the display device include a customer mode for performing a reception process for receiving applications from customers, and a store mode for performing the reception process and a management process for managing the applications received through the reception process, Whether or not the user is prompted to confirm the input contents is set separately and independently for the reception process in the customer mode and the reception process in the store mode. The display device according to claim 1 .

3. The display modes of the display device include a customer mode for performing a reception process for receiving applications from customers, and a store mode for performing the reception process and a management process for managing the applications received through the reception process, Whether or not the user is prompted to confirm the input contents is set in common between the reception process in the customer mode and the reception process in the store mode. The display device according to claim 1 .

4. For each group into which the input items are divided according to type, whether or not the user is to confirm the input contents of the input items included in the group is set separately and independently for each group. The display device according to claim 1 .

5. For each group into which the input items are divided according to type, whether or not the user is to confirm the input contents of the input items included in the group is set commonly for each group. The display device according to claim 1 .

6. On the computer, an input content acquisition step of acquiring information indicating input content entered by a user into an input item; a setting acquisition step of acquiring setting information set as to whether or not the input content is to be confirmed by the user; a display step of displaying first display text, which is a part of confirmation text indicating the input content, and an acceptance button for accepting the input content when the setting information indicating that the input content should be confirmed is not acquired, and displaying the first display text and a display button for displaying second display text, which includes at least a part of the text other than the first display text, of the confirmation text when the setting information indicating that the input content should be confirmed is acquired; A program that executes the following.

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