Information processing device, information processing system, unlocking control method, and program

Abstract

To provide an information processing device for enabling a person concerned rushed to the site when a notification is received to appropriately perform unlocking while keeping security of a multiple dwelling house.SOLUTION: An authentication code generation section 12 generates an authentication code to permit entry to at least a common area when an abnormality is detected in a dwelling unit being an occupancy region of a watching object person in a multiple dwelling house including the common area and the occupancy regions. A notification section 13 transmits a notification including the authentication code generated by the authentication code generation section 12 to a terminal of a person concerned used by the person concerned. A common area unlocking section 171 unlocks an entrance of the common area when an image photographed at the entrance of the common area includes the authentication code. An occupancy region unlocking section 172 unlocks the entrance of the occupancy region when an approach of the person concerned to the dwelling unit of the watching object person is discriminated after unlocking the entrance of the common area.SELECTED DRAWING: Figure 4

Description

[Technical Field]

[0001] The present disclosure relates to an information processing device, an information processing system, an unlocking control method, and a program. [Background technology]

[0002] In recent years, safety detection systems have become known that notify the safety of people being monitored, such as the elderly and those requiring care. When these safety detection systems detect an abnormality in the residence of a person being monitored, they notify registered relevant parties and urge them to check on the person's safety. For example, Patent Document 1 discloses a technology in which, when an abnormality is detected, a temporary unlocking code is notified to relevant parties, and those who rush to the residence of the person being monitored can use the temporary unlocking code to unlock the electric lock at the residence. The technology disclosed in Patent Document 1 is intended for use in a detached house, and notifies relevant parties of a temporary unlocking code for unlocking one electric lock. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Publication No. 2023-000190 Summary of the Invention [Problem to be solved by the invention]

[0004] In apartment buildings and other multi-unit housing, there are generally two types of electric locks: one for entering the common area from the entrance, and one for entering the private areas of each dwelling unit. In apartment buildings, there is a risk of outsiders entering the common area by following a resident who unlocks the electric lock at the entrance, a situation known as "tailgating." If the technology disclosed in the above-mentioned Patent Document 1 is to be applied to such an apartment building, the following problems may arise.

[0005] If the person being monitored lives in an apartment building and the technology disclosed in Patent Document 1 is applied, for example, when an appropriate person arrives upon receiving a notification and unlocks the entrance door, not only the common area but also the apartment in the private area (the apartment of the person being monitored) will be unlocked in a unified manner. Therefore, when considering the occurrence of outsiders, such as tailgating, it becomes a dangerous situation where such outsiders can enter the unlocked private areas of the dwelling units. In other words, in an apartment building, if the common areas and private areas are unlocked centrally, there is a problem that security is significantly reduced.

[0006] The present disclosure has been made in consideration of the above circumstances, and aims to provide an information processing device, an information processing system, an unlocking control method, and a program that allow relevant parties who arrive at the scene to properly unlock the door while maintaining the security of the apartment complex. [Means for solving the problem]

[0007] In order to achieve the above object, the information processing device according to the present disclosure includes: In an apartment building having a common area and an exclusive area, when an abnormality is detected in a dwelling unit that is the exclusive area of ​​a person being watched over, an authentication code generation means generates an authentication code for permitting entry into at least the common area; a notification means for transmitting a notification including the authentication code generated by the authentication code generation means to a related party terminal used by the related party; a common area unlocking means for unlocking the entrance to the common area when the authentication code is included in an image captured at the entrance to the common area; an exclusive area unlocking means for unlocking the entrance to the exclusive area when it is determined that the person concerned has approached the dwelling unit of the person being watched over after the entrance to the common area has been unlocked; Equipped with. [Effects of the Invention]

[0008] According to the present disclosure, the security of the apartment complex can be maintained while the relevant personnel who rush to the scene upon receiving the notification can unlock the door appropriately. [Brief explanation of the drawings]

[0009] [Figure 1] FIG. 1 is a block diagram showing an example of the overall configuration of an information processing system according to a first embodiment. [Figure 2] A schematic diagram showing an example of the exterior of an apartment building to which an information processing system is applied. [Figure 3] A block diagram illustrating the configuration of an elevator control device and an elevator. [Figure 4] A block diagram showing an example of the configuration of an information processing device. [Figure 5] Schematic diagram showing requirements for anomaly detection [Figure 6] FIG. 10 is a schematic diagram illustrating an example of a monitoring notification sent from an information processing device to a related party terminal. [Figure 7] FIG. 1 is a block diagram illustrating the flow of information centered on an information processing device according to a first embodiment. [Figure 8] 1 is a flowchart illustrating a monitoring notification process according to the first embodiment. [Figure 9] 1 is a flowchart illustrating a first authentication process according to the first embodiment. [Figure 10] 1 is a flowchart illustrating a second authentication process according to the first embodiment. [Figure 11] FIG. 10 is a block diagram illustrating the flow of information centered on an information processing device according to a second embodiment. [Figure 12] A schematic diagram showing an example of a monitoring notification sent from an information processing device to a related party terminal after authentication at the entrance. [Figure 13] Schematic diagram to explain how the room number is captured by the camera on the device of the person involved [Figure 14] 10 is a flowchart illustrating a second authentication process according to the second embodiment. [Figure 15] FIG. 10 is a block diagram illustrating the flow of information centered on an information processing device according to a third embodiment. [Figure 16] 10 is a flowchart illustrating a first authentication process according to a third embodiment. [Figure 17] 10 is a flowchart illustrating a second authentication process according to a third embodiment. [Figure 18] FIG. 10 is a block diagram for explaining the flow of information centered on an information processing device according to a fourth embodiment. [Figure 19] A schematic diagram showing an example of a monitoring notification sent from an information processing device to a related party terminal after authentication at the entrance. [Figure 20] A schematic diagram showing an example of a monitoring notification sent from an information processing device to a related party terminal after the elevator arrives at the destination floor. [Figure 21] 10 is a flowchart illustrating a first authentication process according to a fourth embodiment. [Figure 22] 10 is a flowchart illustrating a second authentication process according to the fourth embodiment. [Figure 23] A block diagram for explaining the flow of information centered on an information processing device in Modification 1. [Figure 24] FIG. 10 is a schematic diagram showing an example of a monitoring notification in which the presence or absence of a camera function can be selected in an intercom slave unit. [Figure 25] Schematic diagram showing an example of a monitoring notification including keywords [Figure 26] 10 is a flowchart illustrating a second authentication process according to a first modification. [Figure 27] A block diagram for explaining the flow of information centered on an information processing device in Modification 2. [Figure 28] FIG. 1A is a schematic diagram showing an example of management information for managing the validity start time and validity end time of an authentication code, and FIG. 1B is a schematic diagram showing an example of management information for managing the validity / invalidity of an authentication code. [Figure 29] Flowchart for explaining the valid start time setting process according to Modification 2 [Figure 30] Flowchart for explaining a valid end time setting process according to Modification 2 [Figure 31] Flowchart for explaining the valid / invalid switching process according to Modification 2 [Figure 32] Flowchart for explaining another valid start time setting process [Figure 33] Flowchart for explaining another valid end time setting process [Figure 34] A block diagram for explaining the flow of information centered on an information processing device in Modification 3. [Figure 35] Flowchart for explaining the valid end time setting process according to Modification 3 DETAILED DESCRIPTION OF THE INVENTION

[0010] Embodiments of the present disclosure will be described in detail below with reference to the drawings. Note that identical or corresponding parts in the drawings are designated by the same reference numerals. The following description will be given as an example of a case in which a monitoring target, such as an elderly person or a person requiring care, lives in a multi-family home, typically an apartment building, and the multi-family home is equipped with two types of electric locks: an electric lock for a common area and an electric lock for a private area. However, the present disclosure can also be applied to cases in which three or more types of electric locks are installed depending on the size of the multi-family home or the distinction between floors or buildings. In other words, the embodiments described below are for illustrative purposes only and do not limit the scope of the present invention. Therefore, a person skilled in the art could adopt embodiments in which each or all of these elements are replaced with equivalents, and these embodiments are also within the scope of the present invention.

[0011] (Embodiment 1) 1 is a block diagram showing the overall configuration of an information processing system 1 according to a first embodiment of the present disclosure. As an example, the information processing system 1 is applied to a housing complex, such as an apartment building, where people to be monitored, such as elderly people and people requiring care, live. When an abnormality is detected in the dwelling of a person to be monitored, the information processing system 1 notifies registered relevant parties, and the relevant parties who rush to the scene can unlock multiple types of electric locks in stages.

[0012] 1, information processing system 1 includes information processing device 10, related party terminal 20, equipment installed in apartment building SJ, and equipment installed in dwelling unit JT within apartment building SJ. The equipment installed in residence SJ includes elevator control device 31, elevator 32, collective entrance unit 33, and entrance lock 34. The equipment installed in dwelling unit JT includes intercom master unit 41, intercom slave unit 42, dwelling unit equipment 43, and electric lock 44. The information processing device 10 and the related party terminal 20 are communicably connected via a network NT, such as the Internet. The information processing device 10 is also communicably connected via the network NT to the elevator control device 31, the intercom master unit 41, the dwelling unit equipment 43, and the electric lock 44.

[0013] For example, in the case of an apartment building SJ with an exterior appearance as shown in Fig. 2, a collective entrance machine 33 is installed in front of the entrance door ED leading to the common area. In addition, an entrance lock 34 is installed on the entrance door ED. In the common area beyond the entrance door ED, there are an elevator 32, an intercom handset 42 for each dwelling unit JT, and the door DR for each dwelling unit JT. An electric lock 44 is installed on each door DR.

[0014] 1, the information processing device 10 is, for example, a server computer, and is installed in a location separate from the apartment complex SJ. Note that the information processing device 10 may also be installed within the apartment complex SJ. When the information processing device 10 detects an abnormality in the dwelling unit JT of the person being monitored, it transmits a monitoring notification to the related party terminal 20. The monitoring notification includes an authentication code (for example, a two-dimensional code) described below. Furthermore, when a related party who rushes to the apartment complex SJ properly uses the authentication code included in the monitoring notification received on the related party terminal 20, the information processing device 10 unlocks the entrance lock 34 at the entrance to the common area and also unlocks the electric lock 44 in the dwelling unit JT of the person being monitored.

[0015] The related person terminal 20 is, for example, a smartphone having a camera function and a GPS (Global Positioning System) function, and is used by a related person registered by the person being watched over.

[0016] The elevator control device 31 controls the elevator 32 in response to an operation received from an operation button installed inside or outside the elevator 32. The elevator control device 31 also controls the elevator 32 in response to a command from the information processing device 10. The elevator 32 is controlled by the elevator control device 31 and carries passengers, including related parties, to their destination floors. The elevator control device 31 and the elevator 32 will be described in detail below with reference to Fig. 3. Fig. 3 is a block diagram showing an example of the configuration of the elevator control device 31 and the elevator 32.

[0017] As shown in FIG. 3, the elevator control device 31 includes an entry detection unit 311 and an operation control unit 312, and the elevator 32 includes a scale 321, an elevator car 322, and a non-contact door sensor 323.

[0018] The boarding detection unit 311 detects whether or not a user has boarded the elevator car 322, or the number of users, in accordance with information obtained from the scale 321 and the non-contact door sensor 323. The boarding detection unit 311 is capable of transmitting the detection result to the information processing device 10.

[0019] The operation control unit 312 controls the overall operation management of the elevator 32. For example, the operation control unit 312 controls an elevator hoist (not shown) to move the elevator car 322 to the destination floor. The operation control unit 312 is also capable of moving the elevator car 322 in accordance with commands from the information processing device 10. The operation control unit 312 is also capable of transmitting the operation status of the elevator 32 to the information processing device 10.

[0020] The scale 321 detects the weight of the elevator car 322 and supplies information indicating the detected weight to the boarding detection unit 311.

[0021] Elevator car 322 picks up the passenger and moves them to their destination floor.

[0022] The non-contact door sensor 323 detects passengers getting on and off the elevator car 322. For example, the non-contact door sensor 323 detects passengers getting on and off the elevator car 322 without contact using an optical or image technique. The non-contact door sensor 323 then supplies the detected information to the entry detection unit 311.

[0023] Returning to FIG. 1 , the collective entrance device 33 is equipped with, for example, an operation key, a microphone, a speaker, and a camera, and unlocks the entrance lock 34 in response to the user's operation of the operation key. In addition, the collective entrance device 33 calls the intercom master unit 41 of the dwelling unit JT in response to the user's operation of the operation key, and enables a conversation with the intercom master unit 41 that answers via the microphone, speaker, etc. The collective entrance device 33 also uses a camera to capture images of users, including related parties. As will be described later, the collective entrance device 33 can also use a camera to capture the screen of the related party terminal 20 presented by the related party and read the authentication code included in the monitoring information.

[0024] The entrance lock 34 is provided on the entrance door ED and is unlocked, for example, in response to a signal from the intercom master unit 41. The entrance lock 34 also automatically locks after being unlocked.

[0025] The intercom master unit 41 is installed in each dwelling unit JT and is equipped with, for example, operation buttons, a microphone, a speaker, and a display monitor, allowing calls to be made with the collective entrance unit 33 or the intercom slave unit 42 via the microphone, speaker, etc. The intercom master unit 41 also unlocks the entrance lock 34 or the electric lock 44, for example, in response to a resident's operation of the operation button. The intercom master unit 41 is also capable of communicating with the information processing device 10, and transmits and receives necessary information. For example, the intercom master unit 41 unlocks the entrance lock 34 or the electric lock 44 in response to an unlock command from the information processing device 10.

[0026] The intercom handset 42 is installed outside each dwelling unit JT and is equipped with, for example, an operation button, a microphone, a speaker, and a camera, and calls the intercom master unit 41 in the dwelling unit JT in response to the user's operation of the operation button, allowing the user to communicate with the intercom master unit 41 that answers via the microphone, speaker, etc. The intercom handset 42 uses its camera to take images of users, including related parties. As will be described later, the intercom handset 42 can also use its camera to take an image of the screen of the related party terminal 20 presented by the related party and read the authentication code included in the monitoring information. Incidentally, the intercom slave unit 42 equipped with a camera is just an example, and as will be described later, the intercom slave unit 42 may not be equipped with a camera.

[0027] The dwelling unit equipment 43 is, for example, an air conditioner, a water heater, a refrigerator, lighting equipment, etc., installed in each dwelling unit JT. The dwelling device 43 periodically transmits device information including, for example, detected sensor values, operating states, operation states, and the like, to the information processing device 10.

[0028] The electric lock 44 is installed on the door DR of each dwelling unit JT, and locks or unlocks the door in response to a signal from the intercom master unit 41, for example.

[0029] Next, the information processing device 10 will be described in detail with reference to Fig. 4. Fig. 4 is a block diagram showing an example of the configuration of the information processing device 10.

[0030] The information processing device 10 shown in Figure 4 includes a device information acquisition unit 11 which is an example of a device information acquisition means, an authentication code generation unit 12 which is an example of an authentication code generation means, a notification unit 13 which is an example of a notification means, an elevator information acquisition unit 14, an authentication information acquisition unit 15, an authentication information matching unit 16, an unlocking control unit 17, a memory unit 18 which is an example of a memory means, and an elevator instruction unit 19 which is an example of an elevator instruction means. As described above, the information processing device 10 is a server computer, and includes, for example, a CPU (Central Processing Unit), RAM (Random Access Memory), ROM (Read Only Memory), auxiliary storage devices such as HDD (Hard Disk Drive) and SSD (Solid State Drive), and communication units such as wired LAN and wireless LAN. The information processing device 10, for example, has a CPU that uses RAM as a work memory and executes programs stored in ROM or an auxiliary storage device to appropriately control the communication unit, thereby realizing an equipment information acquisition unit 11, an authentication code generation unit 12 (abnormality detection unit 121), an alarm unit 13, an elevator information acquisition unit 14, an authentication information acquisition unit 15 (collection entrance unit information acquisition unit 151, intercom handset information acquisition unit 152, intercom main unit information acquisition unit 153, terminal information acquisition unit 154), an authentication information matching unit 16, an unlocking control unit 17 (shared area unlocking unit 171, exclusive area unlocking unit 172), and an elevator instruction unit 19, etc.

[0031] The device information acquisition unit 11 periodically acquires device information from the dwelling device 43 installed in the dwelling unit JT. For example, if the dwelling device 43 is an air conditioner, the device information acquisition unit 11 periodically acquires device information including room temperature, operating status, etc. from the dwelling device 43.

[0032] The authentication code generation unit 12 includes an abnormality detection unit 121, which is an example of an abnormality detection means. The abnormality detection unit 121 detects an abnormality in the dwelling unit JT of the person being watched over, based on the device information acquired by the device information acquisition unit 11 from the dwelling unit devices 43. For example, the abnormality detection unit 121 detects an abnormality when the conditions for the occurrence of an abnormality are met as shown in Fig. 5. As a specific example, a case will be described in which the device information acquisition unit 11 includes device information from an air conditioner, a water heater, a refrigerator, and a lighting device. The abnormality detection unit 121 detects that there is a "possibility of heat stroke" when, for example, the device information of the air conditioner is "room temperature is 30°C or higher," the device information of the refrigerator is "opened / closed," and the device information of the lighting device is "operated." Furthermore, the abnormality detection unit 121 detects that there is a "possibility of poor eating" when, for example, the device information of the refrigerator is "not opened / closed" and the device information of the lighting device is "operated." Furthermore, the abnormality detection unit 121 detects that there is a "possibility of unknown location" when, for example, the device information of the air conditioner is "not operated," the device information of the water heater is "not discharging hot water," the device information of the refrigerator is "not opened or closed," and the device information of the lighting device is "not operated." In addition, when the device information acquisition unit 11 can acquire device information including biometric data such as pulse rate, blood pressure, and body temperature from a wearable device, such as a wristwatch, worn by the person being monitored, the abnormality detection unit 121 may detect an abnormality based on the biometric data.

[0033] 4, when the abnormality detection unit 121 detects an abnormality, the authentication code generation unit 12 generates an authentication code. For example, the authentication code generation unit 12 generates an authentication code represented by a two-dimensional code such as a QR code (registered trademark). The authentication code generating unit 12 supplies the generated authentication code to the notifying unit 13 and the authentication information matching unit 16 .

[0034] When the abnormality detection unit 121 detects an abnormality and the authentication code generation unit 12 generates an authentication code, the notification unit 13 transmits a monitoring notice including the generated authentication code to the concerned person terminal 20. For example, the notification unit 13 transmits a monitoring notification NT1 as shown in Fig. 6 to the related party terminal 20. This monitoring notification NT1 includes a two-dimensional code NC, which is an example of the authentication code generated by the authentication code generation unit 12, along with information indicating that an abnormality (possibility of heat stroke) has occurred in the dwelling unit JT of the person being monitored.

[0035] Returning to FIG. 4, the elevator information acquisition unit 14 acquires the operation status of the elevator 32 from the elevator control device 31.

[0036] The authentication information acquisition unit 15 includes a collective entrance unit information acquisition unit 151, an intercom handset information acquisition unit 152, an intercom master unit information acquisition unit 153, and a terminal information acquisition unit 154 which is an example of a terminal information acquisition means. First, the collective entrance machine information acquisition unit 151 acquires information including, for example, a camera image taken by the camera of the collective entrance machine 33. This camera image may also include the screen of the related person terminal 20. For example, when the monitoring notification NT1 as shown in Fig. 6 above is displayed on the screen of the related person terminal 20 and the related person presents the screen of the related person terminal 20 toward the camera of the collective entrance machine 33, the camera image will include a two-dimensional code NC, which is an example of an authentication code.

[0037] Next, the intercom slave information acquisition unit 152 acquires information including, for example, a camera image captured by the camera of the intercom slave 42. This camera image may also include the screen of the related person terminal 20. For example, when a monitoring notification NT1 as shown in FIG. 6 is displayed on the screen of the related person terminal 20 and the related person presents the screen of the related person terminal 20 toward the camera of the intercom slave 42, the camera image will include the two-dimensional code NC. In addition, the intercom slave information acquisition unit 152 acquires information including the sound collected by the microphone of the intercom slave 42 .

[0038] Next, the intercom master unit information acquisition unit 153 acquires, for example, operation information when the person being watched over operates the intercom master unit 41.

[0039] Then, the terminal information acquisition unit 154 acquires, for example, information including a camera image taken by the camera of the related party terminal 20. Furthermore, the terminal information acquisition unit 154 acquires, for example, location information indicating the current location of the related party terminal 20.

[0040] The authentication information acquisition unit 15 configured as described above supplies the information acquired by the collective entrance unit information acquisition unit 151, the intercom handset information acquisition unit 152, the intercom master unit information acquisition unit 153, and the terminal information acquisition unit 154 to the authentication information matching unit 16.

[0041] The authentication information collating unit 16 collates the information supplied from the authentication information acquiring unit 15 with the authentication code generated by the authentication code generating unit 12 . For example, when the camera image acquired by the collective entrance machine information acquisition unit 151 is scanned and a two-dimensional code is found to be included, the authentication information matching unit 16 checks whether the two-dimensional code or the information obtained by decoded the two-dimensional code matches the authentication code generated by the authentication code generation unit 12. In addition, for example, when the camera image acquired by the intercom handset information acquisition unit 152 is scanned and a two-dimensional code is found to be included, the authentication information matching unit 16 checks whether the two-dimensional code or the information obtained by decoded the two-dimensional code matches the authentication code generated by the authentication code generation unit 12. In addition, for example, when the camera image acquired by the terminal information acquisition unit 154 contains characters, the authentication information matching unit 16 may match the character recognition information of the characters with the room number of the dwelling unit JT of the person being watched over. Note that the room number is an example of a symbol indicating a dwelling unit, and may also be the characters on a nameplate. Furthermore, symbols indicating a dwelling unit, such as the room number of the dwelling unit JT of the person being watched over and the characters on the nameplate, are assumed to be stored in the memory unit 18. Then, the authentication information matching unit 16 supplies information indicating the matching result to the unlocking control unit 17 and the elevator 32.

[0042] The unlocking control unit 17 includes a common area unlocking unit 171, which is an example of a common area unlocking means, and an exclusive area unlocking unit 172, which is an example of an exclusive area unlocking means. First, the common area unlocking unit 171 unlocks the entrance lock 34 when, for example, the camera image of the collective entrance device 33 acquired by the collective entrance device information acquisition unit 151 is authenticated by the authentication information matching unit 16. In addition, the exclusive area unlocking unit 172 unlocks the electric lock 44 when, for example, the camera image of the intercom handset 42 acquired by the intercom handset information acquisition unit 152 is authenticated by the authentication information matching unit 16. In addition, the exclusive area unlocking unit 172 may unlock the electric lock 44, for example, when the camera image (camera image including the room number) of the related party terminal 20 acquired by the terminal information acquisition unit 154 is authenticated by the authentication information matching unit 16.

[0043] The storage unit 18 stores information about the person being watched over and information about related parties. For example, the storage unit 18 stores the room number and floor number of the dwelling unit JT, the latitude and longitude of the apartment building SJ, etc. as information about the person being watched over. The storage unit 18 also stores the unique identification information of the related person terminal 20, an email address, an application ID, etc. as information about the related person. In addition, the memory unit 18 may store, for example, device information acquired by the device information acquisition unit 11, camera images of the collective entrance machine 33 acquired by the collective entrance machine information acquisition unit 151, and management information for managing the authentication code generated by the authentication code generation unit 12.

[0044] For example, when the camera image of the collective entrance machine 33 acquired by the collective entrance machine information acquisition unit 151 is authenticated by the authentication information matching unit 16, the elevator instruction unit 19 issues an instruction to the elevator control device 31 to move the elevator car 322 to the first floor (entrance floor) and set the destination floor to the floor where the person to be monitored resides. In addition, we will explain an example where the entrance to the apartment building SJ is on the first floor, but in the case of an apartment building where the entrance is located on a floor other than the first floor, the elevator control unit 19 will move the elevator car 322 to the floor where the entrance is located (entrance floor).

[0045] Next, the flow of information centered around the information processing device 10 in the first embodiment will be described with reference to FIG.

[0046] 7, first, the device information acquisition unit 11 acquires device information from the dwelling device 43 installed in the dwelling unit JT. Then, the abnormality detection unit 121 detects an abnormality in the dwelling unit JT of the person being watched over, based on the device information acquired by the device information acquisition unit 11. When the abnormality detection unit 121 detects an abnormality, the authentication code generation unit 12 generates an authentication code. The notification unit 13 transmits a monitoring notification including the authentication code generated by the authentication code generation unit 12 to the related party terminal 20. The collective entrance machine information acquisition unit 151 acquires camera images taken by the camera of the collective entrance machine 33. For example, when the related party points the screen of the related party terminal 20 at the camera of the collective entrance machine 33 and presents it, the collective entrance machine information acquisition unit 151 acquires camera images including an authentication code. Then, when the camera images acquired by the collective entrance machine information acquisition unit 151 are authenticated, the common area unlocking unit 171 unlocks the entrance lock 34. At that time, the elevator instruction unit 19 issues an instruction to the elevator control device 31 to move the elevator car 322 to the first floor and set the destination floor to the floor where the person to be watched over resides. The intercom handset information acquisition unit 152 acquires a camera image taken by the camera of the intercom handset 42. For example, when the related party holds the screen of the related party terminal 20 toward the camera of the intercom handset 42, the intercom handset information acquisition unit 152 acquires a camera image including an authentication code. Then, the exclusive area unlocking unit 172 unlocks the electric lock 44 when the camera image acquired by the intercom handset information acquisition unit 152 is authenticated.

[0047] The operation of the information processing device 10 according to the first embodiment will be described below with reference to Figs. 8 to 10. Fig. 8 is a flowchart showing an example of a monitoring notification process executed by the information processing device 10. Fig. 9 is a flowchart showing an example of a first authentication process executed by the information processing device 10. Fig. 10 is a flowchart showing an example of a second authentication process executed by the information processing device 10.

[0048] First, the monitoring notification process will be described with reference to Fig. 8. This monitoring notification process is a process for transmitting a monitoring notification to the related party terminal 20 when an abnormality is detected in the dwelling unit JT of the person being monitored.

[0049] First, the information processing device 10 acquires device information (step S11). That is, the device information acquisition unit 11 acquires device information from the dwelling device 43 installed in the dwelling unit JT. For example, if the dwelling device 43 is an air conditioner, the device information acquisition unit 11 acquires device information including the room temperature, the operating status, etc. from the dwelling device 43.

[0050] The information processing device 10 determines whether or not the conditions indicating an abnormality are met (step S12). For example, the abnormality detection unit 121 determines whether the device information acquired in step S11 matches any of the conditions indicating an abnormality as shown in FIG.

[0051] When the information processing device 10 determines that the conditions indicating an abnormality are not met (step S12; No), the information processing device 10 returns the process to the above-mentioned step S11.

[0052] On the other hand, if it is determined that the requirements indicating an abnormality are met (step S12; Yes), the information processing device 10 generates an authentication code and transmits a monitoring notification including the generated authentication code to the related party terminal 20 (step S13). That is, the authentication code generation unit 12 generates an authentication code represented by, for example, a two-dimensional code. Then, the notification unit 13 transmits a watching notification NT1 including a two-dimensional code NC to the related party terminal 20, for example, as shown in FIG. Such step S13 is an example of an authentication code generating step and a notification step.

[0053] Next, the first authentication process will be described with reference to Fig. 9. This first authentication process is an authentication process for unlocking the entrance lock 34, and is started after the monitoring notification is sent to the related party terminal 20 by the above-mentioned monitoring notification process.

[0054] First, the information processing device 10 determines whether or not a call has been made from the collective entrance terminal 33 (step S21). When the information processing device 10 determines that there has been no call from the collective entrance device 33 (step S21; No), it waits for a call from the collective entrance device 33.

[0055] On the other hand, if it is determined that a call has been made from the collective entrance terminal 33 (step S21; Yes), the information processing device 10 acquires a camera image of the collective entrance terminal 33 (step S22). For example, when a monitoring notification NT1 as shown in Figure 6 is displayed on the screen of the related party terminal 20 and the related party holds the screen of the related party terminal 20 toward the camera of the collective entrance machine 33, the collective entrance machine information acquisition unit 151 acquires a camera image including a two-dimensional code NC, which is an example of an authentication code.

[0056] The information processing device 10 compares the acquired camera image with the authentication code (step S23). For example, if the authentication information matching unit 16 scans the camera image acquired in step 22 above and finds that it contains a two-dimensional code, it checks whether the two-dimensional code or the information obtained by decoded the two-dimensional code matches the authentication code generated by the authentication code generating unit 12.

[0057] The information processing device 10 determines whether the authentication is successful or not (step S24). If the information processing device 10 determines that the authentication is not successful (the authentication has failed) (step S24; No), the information processing device 10 returns the process to step S21 described above.

[0058] On the other hand, if it is determined that the authentication has been successful (step S24; Yes), the information processing device 10 unlocks the entrance lock 34 (step S25). That is, the common area unlocking unit 171 unlocks the entrance lock 34 to allow the relevant person to enter the common area. Such step S25 is an example of a step of unlocking the common area.

[0059] The information processing device 10 moves the elevator car 322 to the first floor and sets the destination floor as the floor where the person to be watched over resides (step S26). For example, the elevator instruction unit 19 refers to the operation status from the elevator control device 31, and if the elevator car 322 is not stopped at the first floor, it issues an instruction to the elevator control device 31 to move the elevator car 322 to the first floor. Then, for example, the elevator instruction unit 19 refers to the information from the elevator control device 31, and when it confirms that a user has boarded the elevator from the first floor, it sets the destination floor to the floor where the person to be watched over resides.

[0060] Next, the second authentication process will be described with reference to Fig. 10. This second authentication process is an authentication process for unlocking the electric lock 44, and is started after the entrance lock 34 is unlocked by the above-mentioned first authentication process.

[0061] First, the information processing device 10 determines whether or not a call has been made from the intercom slave 42 (step S31). When the information processing device 10 determines that there is no call from the intercom slave 42 (step S31; No), it waits for a call from the intercom slave 42.

[0062] On the other hand, when it is determined that a call has been made from the intercom slave 42 (step S31; Yes), the information processing device 10 acquires an image captured by the camera of the intercom slave 42 (step S32). For example, when a monitoring notification NT1 as shown in Figure 6 is displayed on the screen of the related party terminal 20 and the related party holds the screen of the related party terminal 20 toward the camera of the collective entrance unit 33, the intercom handset information acquisition unit 152 acquires a camera image including a two-dimensional code NC, which is an example of an authentication code.

[0063] The information processing device 10 compares the acquired camera image with the authentication code (step S33). For example, if the authentication information matching unit 16 scans the camera image acquired in step 32 above and finds that it contains a two-dimensional code, it checks whether the two-dimensional code or the information obtained by decoded the two-dimensional code matches the authentication code generated by the authentication code generating unit 12.

[0064] The information processing device 10 determines whether the authentication is successful or not (step S34). If the information processing device 10 determines that the authentication is not successful (the authentication has failed) (step S34; No), the information processing device 10 returns the process to step S31 described above.

[0065] On the other hand, if it is determined that the authentication is successful (step S34; Yes), the information processing device 10 unlocks the electric lock 44 (step S35). In other words, the exclusive area unlocking unit 172 unlocks the electric lock 44, allowing the relevant person to enter the dwelling unit JT of the person being watched over, which is the exclusive area. Such step S35 is an example of an exclusive area unlocking step.

[0066] These first and second authentication processes allow the multiple types of electric locks (entrance lock 34, electric lock 44) to be unlocked in stages as the rushing personnel move around, so even if an outsider, such as a tailgating person, appears, it is possible to prevent such an outsider from entering the exclusive area. As a result, the security of the apartment complex can be maintained while the relevant personnel who arrive at the scene can unlock the door appropriately.

[0067] (Embodiment 2) In the above embodiment 1, a case was described in which the same authentication method was used for the first authentication to unlock the entrance lock 34 and the second authentication to unlock the electric lock 44, but different authentication methods may be used for the first authentication and the second authentication.

[0068] Hereinafter, a description will be given of an information processing device 10 according to a second embodiment of the present disclosure, which is characterized in that the second authentication uses a camera image captured by the related party terminal 20. The configuration of the information processing device 10 according to the second embodiment is the same as that shown in FIG.

[0069] First, the flow of information centered on the information processing device 10 in the second embodiment will be described with reference to Fig. 11. Note that the same content as in Fig. 7 will be briefly described.

[0070] As shown in FIG. 11, first, the device information acquisition unit 11 acquires device information from the dwelling device 43, and then the abnormality detection unit 121 detects an abnormality in the dwelling JT of the person being watched over based on this device information. When the abnormality detection unit 121 detects an abnormality, the authentication code generation unit 12 generates an authentication code, and the notification unit 13 transmits a monitoring notification including this authentication code to the concerned person terminal 20. The collective entrance machine information acquisition unit 151 acquires the camera image taken by the camera of the collective entrance machine 33, and if the camera image is authenticated, the common area unlocking unit 171 unlocks the entrance lock 34. At that time, the elevator instruction unit 19 moves the elevator car 322 to the first floor and sets the destination floor to the floor where the person to be watched resides. When the entrance lock 34 is unlocked, the notification unit 13 transmits, for example, a monitoring notification NT2 as shown in Fig. 12 to the related person terminal 20. This monitoring notification NT2 includes information instructing the related person to take a photo of the room number of the dwelling unit JT of the person being watched over, as well as a button BT for activating the camera of the related person terminal 20. The terminal information acquisition unit 154 acquires a camera image taken by the camera of the related party terminal 20. For example, the terminal information acquisition unit 154 acquires a camera image SG including a room number NP as shown in Fig. 13. Then, the exclusive area unlocking unit 172 unlocks the electric lock 44 when the camera image acquired by the terminal information acquisition unit 154 is authenticated.

[0071] Hereinafter, the operation of the information processing device 10 according to the second embodiment will be described with reference to Fig. 14. Fig. 14 is a flowchart showing an example of the second authentication process executed by the information processing device 10. Note that the information processing device 10 according to the second embodiment also executes the second authentication process of Fig. 14 after the above-mentioned monitoring notification process of Fig. 8 and the above-mentioned first authentication process of Fig. 9 are executed.

[0072] First, the information processing device 10 acquires a camera image that may include a room number and that is taken by the camera of the related party terminal 20 (step S41). For example, when a related person takes a picture of a room number NP as shown in FIG. 13 with the camera of the related person terminal 20, the terminal information acquisition unit 154 acquires a camera image including such a room number NP.

[0073] The information processing device 10 compares the acquired camera image with the room information (step S42). For example, when the authentication information matching unit 16 scans the camera image acquired in step 41 and finds that the image contains characters, it matches the information obtained by character recognition of the characters with the room information (room number) of the dwelling unit JT of the person being watched over. As mentioned above, the room number is an example of a symbol indicating the dwelling unit, and may also be the characters on a nameplate.

[0074] The information processing device 10 determines whether the authentication is successful or not (step S43). If the information processing device 10 determines that the authentication is not successful (the authentication has failed) (step S43; No), the information processing device 10 returns the process to the above-mentioned step S41.

[0075] On the other hand, if it is determined that the authentication is successful (step S43; Yes), the information processing device 10 unlocks the electric lock 44 (step S44). That is, the exclusive area unlocking unit 172 unlocks the electric lock 44 to allow the relevant person to enter the dwelling unit JT of the person being watched over, which is the exclusive area.

[0076] In the information processing device 10 according to the second embodiment, which executes such a second authentication process together with the first authentication process as shown in FIG. 9, multiple types of electric locks (entrance lock 34, electric lock 44) are unlocked in stages as the rushed personnel move, so that even if an outsider, such as a tailgating person, appears, it is possible to prevent such an outsider from entering the exclusive area. As a result, the security of the apartment complex can be maintained while the relevant personnel who arrive at the scene can unlock the door appropriately.

[0077] (Embodiment 3) In the above embodiment 2, we have described a case where a camera image taken by the related party terminal 20 is used in the second authentication to unlock the electric lock 44, but the second authentication may also be performed using other information.

[0078] Hereinafter, an information processing device 10 according to a third embodiment of the present disclosure will be described, which is characterized in that a camera image including the face of the person involved, taken by the camera of the collective entrance device 33 at the time of first authentication, is saved, and at the time of second authentication, a camera image including the face taken by the camera of the intercom handset 42 is compared with the saved camera image. The configuration of the information processing device 10 according to the third embodiment is the same as that shown in FIG.

[0079] First, the flow of information centered on the information processing device 10 in the third embodiment will be described with reference to Fig. 15. Note that the same content as in Figs. 7 and 11 will be briefly described.

[0080] As shown in FIG. 15, first, the device information acquisition unit 11 acquires device information from the dwelling device 43, and then the abnormality detection unit 121 detects an abnormality in the dwelling JT of the person being watched over based on this device information. When the abnormality detection unit 121 detects an abnormality, the authentication code generation unit 12 generates an authentication code, and the notification unit 13 transmits a monitoring notification including this authentication code to the concerned person terminal 20. The collective entrance machine information acquisition unit 151 acquires camera images taken by the camera of the collective entrance machine 33. The collective entrance machine information acquisition unit 151 acquires camera images that may include the screen of the related party terminal 20 and camera images that may include the faces of users, including the related party. When the camera image including the screen of the related party terminal 20 is authenticated, the common area unlocking unit 171 stores the camera image including the faces of the related party in the memory unit 18 and unlocks the entrance lock 34. At that time, the elevator instruction unit 19 moves the elevator car 322 to the first floor and sets the destination floor to the floor where the person to be watched resides. The intercom handset information acquisition unit 152 acquires a camera image taken by the camera of the intercom handset 42. The camera image may include the faces of users, including related parties. The exclusive area unlocking unit 172 then unlocks the electric lock 44 when the camera image (including the faces) acquired by the intercom handset information acquisition unit 152 is authenticated based on the camera image stored in the memory unit 18.

[0081] Hereinafter, the operation of the information processing device 10 according to the third embodiment will be described with reference to Fig. 16 and Fig. 17. Fig. 16 is a flowchart showing an example of a first authentication process executed by the information processing device 10. Fig. 17 is a flowchart showing an example of a second authentication process executed by the information processing device 10. Note that, in the information processing device 10 according to the third embodiment, the first authentication process of Fig. 16 is executed after the above-described monitoring notification process of Fig. 8 is executed, and the second authentication process of Fig. 17 is executed after the first authentication process of Fig. 16 is executed.

[0082] First, the first authentication process according to the third embodiment will be described with reference to Fig. 16. Note that the first authentication process in Fig. 16 is obtained by changing step S22 of the first authentication process shown in Fig. 9 described above to step 221 and adding a new step S241. Therefore, in the following explanation, only the processes that have the same content as the first authentication process in Fig. 9 will be briefly described.

[0083] First, the information processing device 10 determines whether or not a call has been received from the collective entrance device 33 (step S21), and if it determines that a call has not been received from the collective entrance device 33 (step S21; No), it waits for a call from the collective entrance device 33.

[0084] On the other hand, if it is determined that a call has been made from the collective entrance device 33 (step S21; Yes), the information processing device 10 acquires a camera image (a camera image including the faces of the people involved) of the collective entrance device 33 (step S221). For example, the collective entrance machine information acquisition unit 151 acquires a camera image that may include the screen of the related person terminal 20 and a camera image that may include the faces of users including related people.

[0085] The information processing device 10 compares the acquired camera image with the authentication code (step S23) and determines whether the authentication is successful or not (step S24). If the information processing device 10 determines that the authentication is not successful (the authentication is unsuccessful) (step S24; No), the process returns to step S21 described above.

[0086] On the other hand, if it is determined that the authentication has been successful (step S24; Yes), the information processing device 10 stores the camera image including the face of the person involved in the storage unit 18 (step S241). That is, since authentication has been successful in the above step S24, the camera image acquired in the above step S221 is stored in the storage unit 18 as the camera image including the face of the person involved.

[0087] The information processing device 10 unlocks the entrance lock 34 (step S25), moves the elevator car 322 to the first floor, and sets the destination floor as the floor where the person to be watched over resides (step S26).

[0088] Next, the second authentication process according to the third embodiment will be described with reference to Fig. 17. Note that the second authentication process in Fig. 17 is obtained by replacing step S33 of the second authentication process shown in Fig. 10 described above with step 331. Therefore, in the following explanation, only the processes having the same content as the second authentication process in Fig. 10 will be briefly described.

[0089] First, the information processing device 10 determines whether or not a call has been received from the intercom handset 42 (step S31), and if it determines that a call has not been received from the intercom handset 42 (step S31; No), it continues to wait for a call from the intercom handset 42.

[0090] On the other hand, when it is determined that a call has been made from the intercom slave 42 (step S31; Yes), the information processing device 10 acquires an image captured by the camera of the intercom slave 42 (step S32).

[0091] The information processing device 10 compares the face part included in the acquired camera image with the face part included in the stored camera image (step S331). For example, authentication information matching unit 16 first scans the camera image acquired in step S32 above to identify the person's face. Furthermore, authentication information matching unit 16 reads from storage unit 18 the camera image saved in step S241 of the first authentication process in Fig. 16 above, and scans the read camera image to identify the person's face. Then, authentication information matching unit 16 compares both facial features and determines that authentication has been successful only if, for example, the degree of similarity is equal to or greater than a standard.

[0092] The information processing device 10 determines whether the authentication has been successful (step S34), and if it determines that the authentication has not been successful (the authentication has failed) (step S34; No), it returns the process to step S31 described above.

[0093] On the other hand, if it is determined that the authentication is successful (step S34; Yes), the information processing device 10 unlocks the electric lock 44 (step S35). That is, the exclusive area unlocking unit 172 unlocks the electric lock 44 to allow the relevant person to enter the dwelling unit JT of the person being watched over, which is the exclusive area.

[0094] In the information processing device 10 of embodiment 3, which executes the first authentication process and the second authentication process, multiple types of electric locks (entrance lock 34, electric lock 44) are unlocked in stages as the rushing personnel move, so that even if an outsider, such as a tailgating person, appears, it is possible to prevent such an outsider from entering the exclusive area. As a result, the security of the apartment complex can be maintained while the relevant personnel who arrive at the scene can unlock the door appropriately.

[0095] (Embodiment 4) In the above-described embodiment 1, the case where the same authentication code is used for the first authentication to unlock the entrance lock 34 and the second authentication to unlock the electric lock 44 was described, but separate authentication codes may also be used for the first authentication and the second authentication.

[0096] Hereinafter, an information processing device 10 according to a fourth embodiment of the present disclosure will be described, which is characterized in that an authentication code different from that used in the first authentication is used in the second authentication. The configuration of the information processing device 10 according to the fourth embodiment is the same as that shown in FIG.

[0097] First, the flow of information centered on the information processing device 10 in the fourth embodiment will be described with reference to Fig. 18. Note that the same content as in Figs. 7, 11, etc. will be briefly described.

[0098] As shown in FIG. 18, first, the device information acquisition unit 11 acquires device information from the dwelling device 43, and then the abnormality detection unit 121 detects an abnormality in the dwelling JT of the person being watched over based on this device information. When the abnormality detection unit 121 detects an abnormality, the authentication code generation unit 12 generates an authentication code, and the notification unit 13 transmits a monitoring notification including this authentication code to the concerned person terminal 20. The collective entrance machine information acquisition unit 151 acquires camera images taken by the camera of the collective entrance machine 33. Furthermore, when the collective entrance machine information acquisition unit 151 acquires identification information of the related party terminal 20 via short-range wireless communication such as Bluetooth (registered trademark), the collective entrance machine information acquisition unit 151 supplies the acquired identification information to the authentication code generation unit 12. Then, if the camera image is authenticated, the common area unlocking unit 171 unlocks the entrance lock 34. At that time, the elevator instruction unit 19 moves the elevator car 322 to the first floor and sets the destination floor to the floor where the person to be watched over resides. When the entrance lock 34 is unlocked, the notification unit 13 transmits, for example, a monitoring notification NT3 as shown in Fig. 19 to the related party terminal 20. This monitoring notification NT3 includes information explaining that a different authentication code will be issued when the elevator car 322 arrives at the destination floor. When the elevator car 322 carrying the relevant person arrives at the destination floor, the notification unit 13 transmits, for example, a monitoring notification NT4 as shown in Fig. 20 to the relevant person terminal 20. This monitoring notification NT4 includes a two-dimensional code NC2, which is an example of the second authentication code generated by the authentication code generation unit 12. The intercom handset information acquisition unit 152 acquires information including a camera image captured by the camera of the intercom handset 42. For example, when the monitoring notification NT4 as shown in Fig. 20 described above is displayed on the screen of the related party terminal 20 and the related party holds the screen of the related party terminal 20 toward the camera of the intercom handset 42, the intercom handset information acquisition unit 152 acquires a camera image including the two-dimensional code NC2. Then, the exclusive area unlocking unit 172 unlocks the electric lock 44 when the camera image acquired by the intercom handset information acquisition unit 152 is authenticated.

[0099] Hereinafter, the operation of the information processing device 10 according to the fourth embodiment will be described with reference to Fig. 21 and Fig. 22. Fig. 21 is a flowchart showing an example of a first authentication process executed by the information processing device 10. Fig. 22 is a flowchart showing an example of a second authentication process executed by the information processing device 10. Note that, in the information processing device 10 according to the fourth embodiment, the first authentication process of Fig. 21 is executed after the above-described watching notification process of Fig. 8 is executed, and the second authentication process of Fig. 22 is executed after the first authentication process of Fig. 21 is executed.

[0100] First, the first authentication process according to the fourth embodiment will be described with reference to Fig. 21. Note that the first authentication process in Fig. 21 is the first authentication process shown in Fig. 9, to which new steps S271 and S281 have been added. Therefore, in the following explanation, only the processes having the same content as the first authentication process in Fig. 9 will be briefly described.

[0101] First, the information processing device 10 determines whether or not a call has been received from the collective entrance device 33 (step S21), and if it determines that a call has not been received from the collective entrance device 33 (step S21; No), it waits for a call from the collective entrance device 33.

[0102] On the other hand, if it is determined that a call has been made from the collective entrance terminal 33 (step S21; Yes), the information processing device 10 acquires a camera image of the collective entrance terminal 33 (step S22).

[0103] The information processing device 10 compares the acquired camera image with the authentication code (step S23) and determines whether the authentication is successful or not (step S24). If the information processing device 10 determines that the authentication is not successful (the authentication is unsuccessful) (step S24; No), the process returns to step S21 described above.

[0104] On the other hand, if it is determined that the authentication is successful (step S24; Yes), the information processing device 10 unlocks the entrance lock 34 (step S25), moves the elevator car 322 to the first floor, and sets the destination floor as the floor where the person to be monitored resides (step S26).

[0105] The information processing device 10 determines whether the elevator car 322 has arrived at the destination floor (step S271). If the information processing device 10 determines that the elevator car 322 has not arrived at the destination floor (step S271; No), the information processing device 10 waits for the elevator car 322 to arrive at the destination floor.

[0106] On the other hand, when it is determined that the destination floor has been reached (step S271; Yes), the information processing device 10 generates a second authentication code and transmits it to the related party terminal 20 (step S281). That is, the authentication code generation unit 12 generates a second authentication code represented by, for example, another two-dimensional code. Then, the notification unit 13 transmits a watching notification NT4 including a two-dimensional code NC2 to the related party terminal 20, for example, as shown in FIG.

[0107] Next, the second authentication process according to the fourth embodiment will be described with reference to Fig. 22. Note that the second authentication process in Fig. 22 is obtained by changing step S33 of the second authentication process shown in Fig. 10 described above to step 332. Therefore, in the following explanation, only the processes having the same content as the second authentication process in Fig. 10 will be briefly described.

[0108] First, the information processing device 10 determines whether or not a call has been received from the intercom handset 42 (step S31), and if it determines that a call has not been received from the intercom handset 42 (step S31; No), it continues to wait for a call from the intercom handset 42.

[0109] On the other hand, when it is determined that a call has been made from the intercom slave 42 (step S31; Yes), the information processing device 10 acquires an image captured by the camera of the intercom slave 42 (step S32).

[0110] The information processing device 10 compares the acquired camera image with the second authentication code (step S332). For example, if the authentication information matching unit 16 scans the camera image acquired in step 32 above and finds that it contains a two-dimensional code, it checks whether the two-dimensional code or the information obtained by decoded the two-dimensional code matches the second authentication code generated by the authentication code generating unit 12.

[0111] The information processing device 10 determines whether the authentication has been successful (step S34), and if it determines that the authentication has not been successful (the authentication has failed) (step S34; No), it returns the process to step S31 described above.

[0112] On the other hand, if it is determined that the authentication is successful (step S34; Yes), the information processing device 10 unlocks the electric lock 44 (step S35). That is, the exclusive area unlocking unit 172 unlocks the electric lock 44 to allow the relevant person to enter the dwelling unit JT of the person being watched over, which is the exclusive area.

[0113] In the information processing device 10 of embodiment 4, which executes the first authentication process and the second authentication process, multiple types of electric locks (entrance lock 34, electric lock 44) are unlocked in stages as the rushing personnel move, so that even if an outsider, such as a tailgating person, appears, it is possible to prevent such an outsider from entering the exclusive area. As a result, the security of the apartment complex can be maintained while the relevant personnel who arrive at the scene can unlock the door appropriately.

[0114] (Variation 1) In the above-mentioned first to fourth embodiments, the intercom handset 42 equipped with a camera has been described as an example, but in an actual apartment building SJ, an intercom handset 42 without a camera may be installed in a dwelling unit JT. Therefore, it may be possible to select from the related party terminal 20 whether the intercom handset 42 has a camera or not.

[0115] Below, we will explain Variation 1 of the information processing device 10, which is characterized in that whether or not the intercom slave 42 has a camera can be selected from the related party terminal 20 before the second authentication for unlocking the electric lock 44. In Variation 1, the configuration of the information processing device 10 is the same as that in FIG.

[0116] First, the flow of information centered on the information processing device 10 in Modification 1 will be described with reference to Fig. 23. Note that the same content as in Figs. 7, 11, etc. will be briefly described.

[0117] As shown in FIG. 23, first, the device information acquisition unit 11 acquires device information from the dwelling device 43, and then the abnormality detection unit 121 detects an abnormality in the dwelling JT of the person being watched over based on this device information. When the abnormality detection unit 121 detects an abnormality, the authentication code generation unit 12 generates an authentication code, and the notification unit 13 transmits a monitoring notification including this authentication code to the concerned person terminal 20. The collective entrance machine information acquisition unit 151 acquires the camera image taken by the camera of the collective entrance machine 33, and when this camera image is verified, the common area unlocking unit 171 unlocks the entrance lock 34. At that time, the elevator instruction unit 19 moves the elevator car 322 to the first floor and sets the destination floor to the floor where the person to be watched resides. When the entrance lock 34 is unlocked, the notification unit 13 transmits, for example, a monitoring notification NT5 as shown in Fig. 24 to the related person terminal 20. This monitoring notification NT5 includes a selection option SL for selecting whether the intercom handset 42 has a camera. The terminal information acquisition unit 154 acquires selection information indicating the content of the option SL selected by the person concerned. If the acquired selection information is "camera function available," the intercom handset information acquisition unit 152 acquires a camera image taken by the camera of the intercom handset 42, as in the first embodiment described above, and the exclusive area unlocking unit 172 unlocks the electric lock 44 when the camera image acquired by the intercom handset information acquisition unit 152 is verified. On the other hand, if the acquired selection information is "no camera function," as in the above-described second embodiment, the terminal information acquisition unit 154 acquires a camera image (a camera image including the room number) taken by the camera of the related party terminal 20, and the exclusive area unlocking unit 172 unlocks the electric lock 44 if the camera image acquired by the terminal information acquisition unit 154 is authenticated.

[0118] In this first modification, if the acquired selection information is "no camera function", the second authentication may be performed using an authentication method different from that of the second embodiment. For example, if the acquired selection information is "no camera function," the notification unit 13 transmits, for example, a monitoring notification NT6 as shown in Fig. 25 to the related person terminal 20. This monitoring notification NT6 includes information instructing the related person to speak into the microphone of the intercom handset 42 of the dwelling unit JT of the person being watched over, as well as the keyword KW to be spoken. Then, the intercom handset information acquisition unit 152 acquires the voice collected by the microphone of the intercom handset 42. Then, the exclusive area unlocking unit 172 unlocks the electric lock 44 when the voice acquired by the intercom handset information acquisition unit 152 is authenticated.

[0119] The second authentication process in the case of authentication using voice in Modification 1 will be described below with reference to Fig. 26. Note that the second authentication process in Fig. 26 is the same as the second authentication process shown in Fig. 10 above, except that step S32 is changed to step S321 and step S33 is changed to step S333. Therefore, in the following explanation, only the processes that are the same as the second authentication process in Fig. 10 will be briefly described.

[0120] First, the information processing device 10 determines whether or not a call has been received from the intercom handset 42 (step S31), and if it determines that a call has not been received from the intercom handset 42 (step S31; No), it continues to wait for a call from the intercom handset 42.

[0121] On the other hand, when it is determined that a call has been made from the intercom slave 42 (step S31; Yes), the information processing device 10 acquires a voice through the microphone of the intercom slave 42 (step S321). For example, the intercom slave information acquisition unit 152 acquires a voice that may utter the keyword KW included in the above-mentioned watching notification NT6 in FIG.

[0122] The information processing device 10 compares the acquired voice with the keywords (step S333). For example, the authentication information matching unit 16 first performs voice recognition on the voice acquired in the above step S321 to identify the spoken character string. Then, the authentication information matching unit 16 compares the identified character string with the keyword KW included in the monitoring notification NT6 sent to the related party terminal 20, and determines that the authentication has been successful only if they match.

[0123] The information processing device 10 determines whether the authentication has been successful (step S34), and if it determines that the authentication has not been successful (the authentication has failed) (step S34; No), it returns the process to step S31 described above.

[0124] On the other hand, if it is determined that the authentication is successful (step S34; Yes), the information processing device 10 unlocks the electric lock 44 (step S35). That is, the exclusive area unlocking unit 172 unlocks the electric lock 44 to allow the relevant person to enter the dwelling unit JT of the person being watched over, which is the exclusive area.

[0125] (Variation 2) In the above embodiments 1 to 4, we have described a case where the authentication code included in the monitoring notification sent to the relevant party terminal 20 can be used freely without any particular restrictions, but in order to further improve security, it is also possible to appropriately manage the validity / invalidity of the generated authentication code.

[0126] The following describes a second modification of the information processing device 10, which is characterized by appropriately managing the validity / invalidity of the authentication code. Note that the configuration of the information processing device 10 in this second modification is also the same as that in FIG.

[0127] First, the flow of information centered on the information processing device 10 in Modification 2 will be described with reference to Fig. 27. Note that the same content as in Figs. 7, 11, etc. will be briefly described.

[0128] As shown in FIG. 27, first, the device information acquisition unit 11 acquires device information from the dwelling device 43, and then the abnormality detection unit 121 detects an abnormality in the dwelling JT of the person being watched over based on this device information. When the abnormality detection unit 121 detects an abnormality, the authentication code generation unit 12 generates an authentication code, and the notification unit 13 transmits a monitoring notification including this authentication code to the related person terminal 20. At this point, the authentication code is set to be invalid.

[0129] Specifically, management information such as that shown in FIG. 28(a) or FIG. 28(b) is stored in the storage unit 18, and the validity / invalidity of the generated authentication code is managed. In the management information shown in Figure 28(a), a validity start time is set, and the corresponding authentication code becomes valid when that validity start time arrives (when the current time is after the validity start time). Note that if the validity start time is not set, or if the validity start time is set but before the validity start time arrives, the corresponding authentication code becomes invalid. Furthermore, even if a valid start time is set and the valid start time has arrived, if a valid end time is set and the valid end time has arrived, the corresponding authentication code becomes invalid. On the other hand, in the management information shown in Fig. 28(b), valid or invalid is directly set. That is, if it is set to valid, the corresponding authentication code is valid, and conversely, if it is set to invalid, the corresponding authentication code is invalid.

[0130] Hereinafter, a case where the management information shown in FIG. 28(a) is stored in the storage unit 18 and managed will be described. When the notification unit 13 sends a monitoring notification including an authentication code to the relevant party terminal 20, the valid start time and valid end time are both left blank, for example, for an authentication code with an identification number of "0003".

[0131] Returning to Fig. 27, the terminal information acquisition unit 154 acquires the location information of the related party terminal 20. Then, the authentication code generation unit 12 calculates the time T according to the distance between the related party terminal 20 and the apartment complex SJ, and sets the time obtained by adding the calculated time T to the current time as the validity start time in the management information of Fig. 28(a) (validity start time of the corresponding authentication code). Furthermore, when the validity start time in the management information in Fig. 28(a) arrives, the authentication code generation unit 12 validates the corresponding authentication code. At this time, the authentication code generation unit 12 sets the time obtained by adding time T to the current time as the validity end time in the management information in Fig. 28(a) (the validity end time of the corresponding authentication code). The collective entrance machine information acquisition unit 151 acquires a camera image taken by the camera of the collective entrance machine 33. Then, the common area unlocking unit 171 confirms that the authentication code included in the camera image is valid, and if the camera image is authenticated, unlocks the entrance lock 34. At that time, the elevator instruction unit 19 moves the elevator car 322 to the first floor and sets the destination floor to the floor where the person to be watched resides. The intercom slave information acquisition unit 152 acquires a camera image taken by the camera of the intercom slave 42. The exclusive area unlocking unit 172 then confirms that the authentication code included in the camera image is valid, and unlocks the electric lock 44 if the camera image is authenticated. When the expiration time in the management information of FIG. 28(a) arrives, the authentication code generating unit 12 invalidates the corresponding authentication code.

[0132] The operation of the information processing device 10 according to Modification 2 will be described below with reference to Fig. 29 to Fig. 31. Fig. 29 is a flowchart showing an example of a valid start time setting process executed by the information processing device 10. Fig. 30 is a flowchart showing an example of a valid end time setting process executed by the information processing device 10. Fig. 31 is a flowchart showing an example of a valid / invalid switching process executed by the information processing device 10. In addition, the information processing device 10 according to variant example 2 executes the monitoring notification process of FIG. 8 described above, the first authentication process of FIG. 9, 16, etc. described above, and the second authentication process of FIG. 10, 14, etc. described above, as well as the valid start time setting process of FIG. 29, the valid end time setting process of FIG. 30, and the valid / invalid switching process of FIG. 31.

[0133] First, the valid start time setting process will be described with reference to FIG.

[0134] First, the information processing device 10 determines whether an authentication code has been generated (step S51). If the information processing device 10 determines that an authentication code has not been generated (step S51; No), the information processing device 10 waits until an authentication code is generated.

[0135] On the other hand, if it is determined that the authentication code has been generated (step S51; Yes), the information processing device 10 acquires the position of the related party terminal 20 (step S52). That is, the terminal information acquisition unit 154 acquires location information indicating the current location of the related party terminal 20.

[0136] The information processing device 10 calculates the time T according to the distance between the related person terminal 20 and the apartment complex SJ (step S53).

[0137] The information processing device 10 sets the validity start time of the authentication code to the time obtained by adding the time T to the current time (step S54). That is, the authentication code generating unit 12 sets the time obtained by adding the time T calculated in step S53 above to the current time as the validity start time in the management information of FIG. 28(a) (validity start time of the corresponding authentication code).

[0138] Next, the validity end time setting process will be described with reference to FIG.

[0139] First, the information processing device 10 determines whether or not the authentication code has been validated (step S61). Note that the authentication code is validated in a validation / invalidation switching process shown in FIG. 31, which will be described later. When the information processing device 10 determines that the authentication code is not validated (step S61; No), it waits until the authentication code is validated.

[0140] On the other hand, if it is determined that the authentication code has been validated (step S61; Yes), the information processing device 10 sets the expiration time of the authentication code to the time obtained by adding time T to the current time (step S62). That is, the authentication code generation unit 12 sets the time obtained by adding the time T calculated in step S53 of Figure 29 described above to the current time as the validity end time in the management information of Figure 28(a) (validity end time of the corresponding authentication code).

[0141] Next, the valid / invalid switching process will be described with reference to FIG.

[0142] First, the information processing device 10 determines whether the current time has reached the validity start time of the authentication code (step S71). If the information processing device 10 determines that the current time has not reached the validity start time of the authentication code (step S71; No), the information processing device 10 waits until the current time reaches the validity start time of the authentication code.

[0143] On the other hand, if it is determined that the current time has reached the validity start time of the authentication code (step S71; Yes), the information processing device 10 validates the authentication code (step S72). That is, the information processing device 10 validates the authentication code included in the monitoring notification sent to the related person terminal 20.

[0144] The information processing device 10 determines whether the current time has reached the validity end time of the authentication code (step S73). If the information processing device 10 determines that the current time has not reached the validity end time of the authentication code (step S73; No), the information processing device 10 waits until the current time reaches the validity end time of the authentication code.

[0145] On the other hand, if it is determined that the current time has reached the expiration time of the authentication code (step S73; Yes), the information processing device 10 invalidates the authentication code (step S74). That is, the information processing device 10 invalidates the authentication code included in the monitoring notification sent to the related person terminal 20.

[0146] In addition, in this variant example 2, in addition to determining the time T according to the distance and setting the valid start time and valid end time, the valid start time and valid end time may be set by other methods.

[0147] Another valid start time setting process and another valid end time setting process in Modification 2 will be described below with reference to FIGS.

[0148] First, the valid start time setting process of Fig. 32 will be described. Note that the valid start time setting process of Fig. 32 is obtained by replacing steps S53 and S54 of the valid start time setting process shown in Fig. 29 described above with steps S551 and S561. Therefore, in the following explanation, only the processes that have the same content as the valid start time setting process of Fig. 29 will be briefly described.

[0149] First, the information processing device 10 determines whether or not an authentication code has been generated (step S51), and if it determines that an authentication code has not been generated (step S51; No), it waits until an authentication code is generated.

[0150] On the other hand, if it is determined that the authentication code has been generated (step S51; Yes), the information processing device 10 acquires the position of the related party terminal 20 (step S52).

[0151] The information processing device 10 determines whether or not the distance between the related person terminal 20 and the housing complex SJ meets the condition (step S551). That is, it is determined whether or not the person concerned has moved from the current location of the information processing device 10 to the vicinity of the housing complex SJ.

[0152] When the information processing device 10 determines that the distance between the related person terminal 20 and the apartment complex SJ does not meet the condition (step S551; No), it returns the process to step S52 described above.

[0153] On the other hand, if it is determined that the distance between the related party terminal 20 and the apartment complex SJ meets the condition (step S551; Yes), the information processing device 10 sets the current time as the validity start time of the authentication code (step S561).

[0154] Next, the valid end time setting process of Fig. 33 will be explained. Note that the valid end time setting process of Fig. 33 is obtained by replacing step S62 of the valid end time setting process shown in Fig. 30 described above with steps S631, S641, and S651. Therefore, in the following explanation, only the processes that have the same content as the valid end time setting process of Fig. 30 will be briefly described.

[0155] First, the information processing device 10 determines whether the authentication code has been validated (step S61), and if it determines that the authentication code has not been validated (step S61; No), it waits until the authentication code is validated.

[0156] On the other hand, if it is determined that the authentication code is validated (step S61; Yes), the information processing device 10 acquires device information (step S631). That is, the device information acquisition unit 11 acquires device information from the dwelling unit devices 43 installed in the dwelling unit JT.

[0157] The information processing device 10 determines whether or not the conditions for invalidating the authentication code are met (step S641). For example, the information processing device 10 determines whether the device information of the dwelling device 43 has reached a value that does not detect the occurrence of an abnormality.

[0158] If the information processing device 10 determines that the condition for invalidating the authentication code is not met (step S641; No), the information processing device 10 returns the process to the above-mentioned step S631.

[0159] On the other hand, if it is determined that the condition for invalidating the authentication code is met (step S641; Yes), the information processing device 10 sets the expiration time of the authentication code to the current time (step S651).

[0160] (Variation 3) In the above variant example 2, we have explained a case where the validity / invalidity of the authentication code is managed based on location information obtained from the relevant person's terminal 20, but if the relevant person who has rushed to the scene confirms the safety of the person being monitored through the collective entrance unit 33, the authentication code may be invalidated in response to a specific operation of the intercom main unit 41 by the person being monitored.

[0161] Hereinafter, a third variation of the information processing device 10 will be described, which is characterized in that the authentication code can be invalidated in response to a specific operation of the person being watched over. In this third variation, the configuration of the information processing device 10 is also the same as that shown in FIG.

[0162] First, the flow of information centered on the information processing device 10 in Modification 3 will be described with reference to Fig. 34. Note that the same content as in Figs. 7, 11, etc. will be briefly described.

[0163] As shown in FIG. 34, first, the device information acquisition unit 11 acquires device information from the dwelling device 43, and then the abnormality detection unit 121 detects an abnormality in the dwelling JT of the person being watched over based on this device information. When the abnormality detection unit 121 detects an abnormality, the authentication code generation unit 12 generates an authentication code, and the notification unit 13 transmits a monitoring notification including this authentication code to the concerned person terminal 20. The terminal information acquisition unit 154 acquires the location information of the related party terminal 20. Then, the authentication code generation unit 12 calculates, for example, a time T according to the distance between the related party terminal 20 and the apartment complex SJ, and sets the time obtained by adding the calculated time T to the current time as the valid start time in the management information of Figure 28(a) described above. Furthermore, when the validity start time in the management information in Fig. 28(a) arrives, the authentication code generation unit 12 validates the corresponding authentication code. At this time, the authentication code generation unit 12 sets the time obtained by adding time T to the current time as the validity end time in the management information in Fig. 28(a) (the validity end time of the corresponding authentication code). When the person in charge rushes to the scene and calls the intercom main unit 41 of the person being watched over from the collective entrance unit 33, if the person being watched over responds through the intercom main unit 41, the safety of the person being watched over can be confirmed. In this case, for example, the person concerned requests the person being watched over to perform a specific cancellation operation on the intercom base unit 41 through the collective entrance device 33. Then, when the person being watched over performs the cancellation operation on the intercom base unit 41, the intercom base unit information acquisition unit 153 supplies information on this cancellation operation to the authentication code generation unit 12. Upon receiving the information about the cancellation operation, the authentication code generating unit 12 invalidates the authentication code.

[0164] Hereinafter, the operation of the information processing device 10 according to the third modification will be described with reference to Fig. 35. Fig. 35 is a flowchart showing an example of a valid end time setting process executed by the information processing device 10. The information processing device 10 according to this modification 3 executes the valid end time setting process of Fig. 35 instead of the valid end time setting process of Fig. 30 described in modification 2. Note that the valid end time setting process of Fig. 35 is obtained by replacing step S62 of the valid end time setting process shown in Fig. 30 described above with steps S661 and S671. Therefore, in the following explanation, only the processes having the same content as the valid end time setting process of Fig. 30 will be briefly described.

[0165] First, the information processing device 10 determines whether the authentication code has been validated (step S61), and if it determines that the authentication code has not been validated (step S61; No), it waits until the authentication code is validated.

[0166] On the other hand, when it is determined that the authentication code has been validated (step S61; Yes), the information processing device 10 determines whether or not a specific operation has been performed on the intercom master unit 41 (step S661). For example, if a person concerned who has rushed to the scene requests the person being watched over to perform a specific cancellation operation on the intercom master unit 41 via the collective entrance unit 33, the corresponding cancellation operation will be performed.

[0167] When the information processing device 10 determines that a specific operation has not been performed on the intercom master unit 41 (step S661; No), the information processing device 10 returns the process to the above-mentioned step S61.

[0168] On the other hand, when it is determined that a specific operation has been performed on the intercom master unit 41 (step S661; Yes), the information processing device 10 sets the current time as the expiration time of the authentication code (step S671).

[0169] (Other embodiments) Although the first to fourth embodiments and the first to third modifications of the present disclosure have been described above, various modifications and applications are possible in carrying out the present disclosure.

[0170] For example, in embodiments 1 to 4 and variants 1 to 3 of the present disclosure, an example has been described in which an apartment building SJ is equipped with two types of electric locks: an entrance lock 34 for the common area and an electric lock 44 for the private area. However, the present disclosure can also be applied appropriately to cases in which three or more types of electric locks are installed depending on the size of the apartment building SJ or the distinction between floors or buildings.

[0171] In the above-described first to fourth embodiments and first to third modifications, the CPU uses RAM as a work memory and executes programs stored in ROM or an auxiliary storage device to implement the device information acquisition unit 11, authentication code generation unit 12 (abnormality detection unit 121), alarm unit 13, elevator information acquisition unit 14, authentication information acquisition unit 15 (common entrance unit information acquisition unit 151, intercom handset information acquisition unit 152, intercom master unit information acquisition unit 153, terminal information acquisition unit 154), authentication information matching unit 16, unlocking control unit 17 (shared area unlocking unit 171, exclusive area unlocking unit 172), and elevator instruction unit 19. However, each of these functions may be implemented by dedicated hardware. The dedicated hardware may be, for example, a single circuit, a composite circuit, a programmed processor, an ASIC (Application Specific Integrated Circuit), an FPGA (Field-Programmable Gate Array), or a combination thereof.

[0172] Furthermore, by applying a program that defines the operation of the information processing device 10 according to the above-mentioned embodiments 1 to 4 and the above-mentioned modifications 1 to 3 to an existing personal computer or information terminal device, it is possible to make the personal computer or information terminal device function as the information processing device 10 according to the above-mentioned embodiments 1 to 4 and the above-mentioned modifications 1 to 3.

[0173] Furthermore, the method of distribution of such a program is arbitrary; for example, it may be stored on a computer-readable recording medium such as a CD-ROM (Compact Disk Read-Only Memory), a DVD (Digital Versatile Disk), or a memory card and distributed, or it may be distributed via a communication network such as the Internet.

[0174] The present disclosure allows various embodiments and modifications without departing from the broad spirit and scope of the present disclosure. Furthermore, the above-described embodiments are intended to explain the present disclosure and do not limit the scope of the present disclosure. That is, the scope of the present disclosure is defined by the claims, not the embodiments. Various modifications made within the scope of the claims and the meaning of equivalent disclosures are considered to be within the scope of the present disclosure.

[0175] Various aspects of the present disclosure are summarized below as appendices.

[0176] (Appendix 1) In an apartment building having a common area and an exclusive area, when an abnormality is detected in a dwelling unit that is the exclusive area of ​​a person being watched over, an authentication code generation means generates an authentication code for permitting entry into at least the common area; a notification means for transmitting a notification including the authentication code generated by the authentication code generation means to a related party terminal used by the related party; a common area unlocking means for unlocking the entrance to the common area when the authentication code is included in an image captured at the entrance to the common area; an exclusive area unlocking means for unlocking the entrance to the exclusive area when it is determined that the person concerned has approached the dwelling unit of the person being watched over after the entrance to the common area has been unlocked; An information processing device comprising: (Appendix 2) The exclusive area unlocking means unlocks the entrance to the exclusive area when the authentication code is included in an image captured at the entrance to the dwelling of the person being watched over. 2. The information processing device according to claim 1. (Appendix 3) Further provided is a storage means for storing a symbol indicating the dwelling unit of the person being watched over, the exclusive area unlocking means unlocks the entrance to the exclusive area when the image captured from the related party terminal includes the symbol stored in the storage means; 2. The information processing device according to claim 1. (Appendix 4) Further, a storage means for storing an image of the person involved taken at the entrance of the common area is provided, The exclusive area unlocking means unlocks the entrance to the exclusive area when an image of a person captured at the entrance to the dwelling unit of the person being watched over is the same as the image of the person involved stored in the storage means. 2. The information processing device according to claim 1. (Appendix 5) the authentication code generating means further generates a second authentication code different from the authentication code; the notification means transmits the second authentication code generated by the authentication code generation means to the related party terminal after the entrance to the common area is unlocked; the exclusive area unlocking means unlocks the entrance to the exclusive area when the second authentication code is included in an image captured at the entrance to the dwelling unit of the person being watched over. 2. The information processing device according to claim 1. (Appendix 6) The related party terminal can select whether or not the intercom installed at the entrance of the dwelling unit of the person being watched over has a camera, When the related party terminal selects that the intercom does not have a camera, the exclusive area unlocking means unlocks the entrance to the exclusive area if the image captured by the related party terminal includes the symbol. 4. The information processing device according to claim 3. (Appendix 7) terminal information acquisition means for acquiring location information of the related party terminal; a storage unit for storing management information for managing whether the authentication code is valid or invalid; an authentication code generation unit that updates the management information to the valid setting according to the distance between the location of the related party terminal and the location of the apartment building; the common area unlocking means unlocks the entrance to the common area when the image captured at the entrance to the common area includes the authentication code of the valid setting based on the management information; 2. The information processing device according to claim 1. (Appendix 8) the authentication code generating means updates the management information to the valid setting after a certain time has elapsed since the management information was updated to the valid setting; 8. The information processing device according to claim 7. (Appendix 9) Further provided is an abnormality detection means for detecting whether or not an abnormality has occurred depending on whether or not the dwelling equipment installed in the dwelling of the person being watched over is in a specific state, the authentication code generation means updates the management information to the invalid setting when the abnormality detection means detects that the dwelling unit equipment is no longer in the specific state; 9. The information processing device according to claim 7 or 8. (Appendix 10) the authentication code generation means updates the management information to the invalid setting when a specific operation is performed on an intercom installed in the dwelling of the person being watched over; 9. The information processing device according to claim 7 or 8. (Appendix 11) an elevator instruction means for instructing an elevator to operate from the floor where the entrance to the common area is located to the floor where the dwelling unit of the person to be watched over is located after the entrance to the common area is unlocked; The information processing device according to any one of appendices 1 to 10 further comprises: (Appendix 12) An information processing system in which an information processing device and a related party terminal used by a related party are communicably connected, The information processing device includes: In an apartment building having a common area and an exclusive area, when an abnormality is detected in a dwelling unit that is the exclusive area of ​​a person being watched over, an authentication code generation means generates an authentication code for permitting entry into at least the common area; a notification means for transmitting a notification including the authentication code generated by the authentication code generation means to the related party terminal; a common area unlocking means for unlocking the entrance to the common area when the authentication code is included in an image captured at the entrance to the common area; and an exclusive area unlocking means for unlocking the entrance to the exclusive area when it is determined that the person concerned has approached the dwelling unit of the person being watched over after the entrance to the common area has been unlocked. Information processing system. (Appendix 13) An unlocking control method executed by an information processing device, In an apartment building having a common area and a private area, when an abnormality is detected in a dwelling unit that is the private area of ​​a person being watched over, an authentication code generation step of generating an authentication code for permitting entry into at least the common area; a notification step of transmitting a notification including the authentication code generated in the authentication code generation step to a related party terminal used by the related party; a common area unlocking step of unlocking the entrance to the common area when the authentication code is included in an image taken at the entrance to the common area; an exclusive area unlocking step of unlocking the entrance to the exclusive area when it is determined that the person concerned has approached the dwelling unit of the person being watched over after the entrance to the common area has been unlocked; An unlocking control method comprising: (Appendix 14) On the computer, In an apartment building having a common area and an exclusive area, when an abnormality is detected in a dwelling unit that is the exclusive area of ​​a person being watched over, an authentication code generation step is performed to generate an authentication code for permitting entry into at least the common area. a notification step of transmitting a notification including the authentication code generated in the authentication code generation step to a related party terminal used by the related party; a common area unlocking step of unlocking the entrance to the common area when the authentication code is included in an image taken at the entrance to the common area; an exclusive area unlocking step of unlocking the entrance to the exclusive area when it is determined that the person concerned has approached the dwelling unit of the person being watched over after the entrance to the common area has been unlocked; A program to execute. [Industrial Applicability]

[0177] The present disclosure can provide an information processing device, an information processing system, an unlocking control method, and a program that allow relevant personnel who arrive at the scene to unlock the door appropriately while maintaining the security of the apartment complex. [Explanation of symbols]

[0178] 1 Information processing system, 10 Information processing device, 11 Device information acquisition unit, 12 Authentication code generation unit, 121 Abnormality detection unit, 13 Notification unit, 14 Elevator information acquisition unit, 15 Authentication information acquisition unit, 151 Collective entrance machine information acquisition unit, 152 Intercom handset information acquisition unit, 153 Intercom master unit information acquisition unit, 154 Terminal information acquisition unit, 16 Authentication information matching unit, 17 Unlocking control unit, 171 Common area unlocking unit, 172 Exclusive area unlocking unit, 18 Memory unit, 19 Elevator instruction unit, 20 Related party terminal, 31 Elevator control device, 331 Boarding detection unit, 312 Operation control unit 32 Elevator, 321 Scale, 322 Elevator car, 323 Non-contact door sensor, 33 Collective entrance machine, 34 Entrance lock, 41 Intercom master unit, 42 Intercom slave unit, 43 Residential equipment, 44 electric locks

Claims

1. In an apartment building having a common area and an exclusive area, when an abnormality is detected in a dwelling unit that is the exclusive area of ​​a person being watched over, an authentication code generation means generates an authentication code for permitting entry into at least the common area; a notification means for transmitting a notification including the authentication code generated by the authentication code generation means to a related party terminal used by the related party; a common area unlocking means for unlocking the entrance to the common area when the authentication code is included in an image captured at the entrance to the common area; an exclusive area unlocking means for unlocking the entrance to the exclusive area when it is determined that the person concerned has approached the dwelling unit of the person being watched over after the entrance to the common area has been unlocked; An information processing device comprising:

2. The exclusive area unlocking means unlocks the entrance to the exclusive area when the authentication code is included in an image captured at the entrance to the dwelling of the person being watched over. The information processing device according to claim 1 .

3. Further provided is a storage means for storing a symbol indicating the dwelling unit of the person being watched over, the exclusive area unlocking means unlocks the entrance to the exclusive area when the image captured from the related party terminal includes the symbol stored in the storage means; The information processing device according to claim 1 .

4. Further, a storage means for storing an image of the person involved taken at the entrance of the common area is provided, The exclusive area unlocking means unlocks the entrance to the exclusive area when an image of a person captured at the entrance to the dwelling unit of the person being watched over is the same as the image of the person involved stored in the storage means. The information processing device according to claim 1 .

5. the authentication code generating means further generates a second authentication code different from the authentication code; the notification means transmits the second authentication code generated by the authentication code generation means to the related party terminal after the entrance to the common area is unlocked; the exclusive area unlocking means unlocks the entrance to the exclusive area when the second authentication code is included in an image captured at the entrance to the dwelling of the person being watched over; The information processing device according to claim 1 .

6. The related party terminal can select whether or not the intercom installed at the entrance of the dwelling unit of the person being watched over has a camera, When the related party terminal selects that the intercom does not have a camera, the exclusive area unlocking means unlocks the entrance to the exclusive area if the image captured by the related party terminal includes the symbol. The information processing device according to claim 3 .

7. terminal information acquisition means for acquiring location information of the related party terminal; a storage unit for storing management information for managing whether the authentication code is valid or invalid; an authentication code generation unit that updates the management information to the valid setting according to the distance between the location of the related party terminal and the location of the apartment building; the common area unlocking means unlocks the entrance to the common area when the image captured at the entrance to the common area includes the authentication code of the valid setting based on the management information; The information processing device according to claim 1 .

8. the authentication code generating means updates the management information to the valid setting after a certain time has elapsed since the management information was updated to the valid setting; The information processing device according to claim 7 .

9. Further provided is an abnormality detection means for detecting whether or not an abnormality has occurred depending on whether or not the dwelling equipment installed in the dwelling of the person being watched over is in a specific state, the authentication code generation means updates the management information to the invalid setting when the abnormality detection means detects that the dwelling unit equipment is no longer in the specific state; The information processing device according to claim 7 .

10. the authentication code generation means updates the management information to the invalid setting when a specific operation is performed on an intercom installed in the dwelling of the person being watched over; The information processing device according to claim 7 .

11. an elevator instruction means for instructing an elevator to operate from the floor where the entrance to the common area is located to the floor where the dwelling unit of the person to be watched over is located after the entrance to the common area is unlocked; The information processing device according to claim 1 further comprising:

12. An information processing system in which an information processing device and a related party terminal used by a related party are communicably connected, The information processing device includes: In an apartment building having a common area and an exclusive area, when an abnormality is detected in a dwelling unit that is the exclusive area of ​​a person being watched over, an authentication code generation means generates an authentication code for permitting entry into at least the common area; a notification means for transmitting a notification including the authentication code generated by the authentication code generation means to the related party terminal; a common area unlocking means for unlocking the entrance to the common area when the authentication code is included in an image captured at the entrance to the common area; and an exclusive area unlocking means for unlocking the entrance to the exclusive area when it is determined that the person concerned has approached the dwelling unit of the person being watched over after the entrance to the common area has been unlocked. Information processing system.

13. An unlocking control method executed by an information processing device, In an apartment building having a common area and a private area, when an abnormality is detected in a dwelling unit that is the private area of ​​a person being watched over, an authentication code generation step of generating an authentication code for permitting entry into at least the common area; a notification step of transmitting a notification including the authentication code generated in the authentication code generation step to a related party terminal used by the related party; a common area unlocking step of unlocking the entrance to the common area when the authentication code is included in an image taken at the entrance to the common area; an exclusive area unlocking step of unlocking the entrance to the exclusive area when it is determined that the person concerned has approached the dwelling unit of the person being watched over after the entrance to the common area has been unlocked; An unlocking control method comprising:

14. On the computer, In an apartment building having a common area and an exclusive area, when an abnormality is detected in a dwelling unit that is the exclusive area of ​​a person being watched over, an authentication code generation step is performed to generate an authentication code for permitting entry into at least the common area. a notification step of transmitting a notification including the authentication code generated in the authentication code generation step to a related party terminal used by the related party; a common area unlocking step of unlocking the entrance to the common area when the authentication code is included in an image taken at the entrance to the common area; an exclusive area unlocking step of unlocking the entrance to the exclusive area when it is determined that the person concerned has approached the dwelling unit of the person being watched over after the entrance to the common area has been unlocked; A program to execute.

Images