Logistics management device, logistics management system, logistics management method, and program

Abstract

To provide a logistics management device, logistics management system, logistics management method, and program that can prevent shipping and delivery address errors more reliably without increasing manpower.SOLUTION: A logistics management device 10 comprises a first receiving section 11, a second receiving section 12, and a determination section 14. The first receiving section 11 receives order item information D1 specifying one or more ordered items 60, and destination information D2 specifying the destination for the items 60. The second receiving section 12 receives reading results of an RFID product tag 71 attached to the packaged items 60, which stores information specifying the items 60. The determination section 14 outputs the destination information D2 associated with the order item information D1 when there is the order item information D1 specifying the items 60 matching the items 60 specified by the reading results of the RFID product tag 71.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a logistics management device, a logistics management system, a logistics management method, and a program. [Background technology]

[0002] BACKGROUND ART When a warehouse ships products ordered by a customer, the products are sometimes shipped in a packaging box (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2006-160324 Summary of the Invention [Problem to be solved by the invention]

[0004] In mail-order sales, where products are sold over the Internet, the products are packed in a shipping box after a label with the address printed on it is affixed to the box in the warehouse, and the box is then closed and shipped. However, this method carries the risk that a product addressed to a different customer may be mistakenly placed in the shipping box, or that a product different from the ordered product may be packed. Increasing the number of staff to prevent such shipping errors and strengthening the checking system to prevent shipping errors would result in transportation costs and labor shortages, making it an unwise solution.

[0005] In view of the above-mentioned problems, the present invention aims to provide a logistics management device, a logistics management system, a logistics management method, and a program that can more reliably prevent incorrect product shipping or incorrect addressing without increasing the number of workers. [Means for solving the problem]

[0006] The present invention provides the following logistics management device, logistics management system, logistics management method, and program.

[0007] (1) a first receiving unit that receives order information that identifies one or more ordered products and destination information that identifies the destination of the products and is linked to the order information; a second receiving unit that receives a reading result of an RFID tag attached to the packaged product, the RFID tag storing information that identifies the product; a determination unit, The determination unit outputs the destination information linked to the order item information when it determines that there is order item information that identifies a product that matches the product identified by the reading result of the RFID product tag.

[0008] (2) A third reception unit is further provided to receive the result of reading the number information from a number information label attached to a package in which the product is packed and which identifies the number of the product; The logistics management device described in (1), wherein the judgment unit judges that an error has occurred when the number of the products identified on the quantity information sheet differs from the number of the products identified by the reading result of the RFID product tag.

[0009] (3) The logistics management device described in (2) is configured such that the judgment unit does not make the error judgment if the reading result of the quantity information sheet is not obtained and the number of the products identified by the reading result of the RFID product tag is 1.

[0010] (4) The logistics management device according to (2) or (3), a reading unit that reads an RFID tag, The number information label is an RFID number tag including an RFID tag, The reading unit reads both the RFID product tag and the RFID quantity tag, and outputs the reading results to the second reception unit and the third reception unit.

[0011] (5) The logistics management device according to (1), a conveyor line along which packages containing the products are conveyed; a first reader that reads the RFID product tag in the package on the conveyor line; a second reading unit that reads the RFID product tag in the package outside the conveyor line; A logistics management system that includes:

[0012] (6) a first receiving step of receiving order item information identifying one or more ordered items and destination information identifying a destination of the items, the destination information being linked to the order item information; a second receiving step of receiving a reading result of an RFID product tag attached to the packaged product, the RFID product tag storing information for identifying the product; a determining step, In the determination step, when it is determined that there is ordered item information that identifies a product that matches the product identified by the reading result of the RFID item tag, the logistics management method outputs the destination information linked to the ordered item information.

[0013] (7) If there are multiple products, a quantity information label specifying the number of products is attached to the package in which the products are packed, If the number of the products is 1, the quantity information label is not attached to the package in which the products are packed, The logistics management method described in (6) above, wherein in the judgment step, when there are multiple items, an error is judged when the number of items specified on the quantity information sheet differs from the number of items specified by the reading result of the RFID item tag.

[0014] (8) To the computer, a first receiving step of receiving order item information identifying one or more ordered items and destination information identifying a destination of the items, the destination information being linked to the order item information; a second receiving step of receiving a reading result of an RFID product tag attached to the packaged product, the RFID product tag storing information for identifying the product; a determination step; In the determination step, when it is determined that there is ordered item information that identifies a product that matches the product identified by the reading result of the RFID item tag, the program outputs the destination information linked to the ordered item information. [Effects of the Invention]

[0015] According to the present invention, it is possible to more reliably prevent incorrect product shipping or delivery to the wrong address without increasing the number of workers. [Brief explanation of the drawings]

[0016] [Figure 1] FIG. 1 is a schematic diagram showing a logistics management system including a logistics management device according to one embodiment of the present invention. [Figure 2] FIG. 2 is a diagram showing an example of ordered product information and destination information used in the logistics management system. [Figure 3] FIG. 3 is a schematic diagram showing an example of the interior of a warehouse to which a logistics management system is applied. [Figure 4] FIG. 4 is a schematic diagram showing an example of the interior of a warehouse to which a logistics management system is applied. [Figure 5] FIG. 5 is a flowchart showing an example of a process from when an order is placed from a customer terminal to when the product is shipped from a warehouse. [Figure 6] FIG. 6 is a flowchart showing an example of a process from when an order is placed from a customer terminal to when the product is shipped from a warehouse. [Figure 7] FIG. 7 is a block diagram showing an example of a computer that realizes a logistics management device. DETAILED DESCRIPTION OF THE INVENTION

[0017] [Summary of the Invention] In this invention, a product tag (RFID product tag) is attached to a product ordered by a customer. When the RFID tag is shipped from a warehouse or the like together with the packaged product, the RFID tag is read by an RFID reader and the product's contents are verified. Next, the address of the customer who ordered the product that matches the product identified by the RFID tag is printed (output), and the product is delivered to this address by a shipping company. In this way, in this invention, the address is attached after the product is packaged, rather than the product being packaged after the address is attached.

[0018] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, embodiments of the present invention will be described with reference to the accompanying drawings.

[0019] [Overall configuration of logistics management system] FIG. 1 is a schematic diagram showing a logistics management system 1 including a logistics management device 10 according to one embodiment of the present invention. FIG. 2 is a diagram showing an example of ordered item information D1 and destination information D2 used in the logistics management system 1. FIGS. 3 and 4 are schematic diagrams showing an example of the interior of a warehouse 30 to which the logistics management system 1 is applied. As shown in FIGS. 1 to 4, the logistics management system 1 is used, for example, for online shopping. The logistics management system 1 is used to accept a purchase order for a product 60 from a customer terminal 50 and to transport the product 60 to a destination specified on the customer terminal 50.

[0020] The customer terminal 50 is a terminal that allows the purchase of a product 60 based on a program presented to the customer terminal 50 via a communication line (whether wired or wireless) such as the Internet 2. The customer terminal 50 is operated by the customer, and allows the customer to specify the type of product 60 to be purchased, the destination, the payment method, etc. Examples of such a customer terminal 50 include a PC (personal computer), a smartphone, a tablet, a feature phone, smart glasses, and smart goggles.

[0021] The product 60 ordered from the customer terminal 50 is shipped from, for example, the warehouse 30. A plurality of products 60 (a plurality of products A to D are shown in FIG. 3 ) are stored as inventory on the storage shelves 31 of the warehouse 30. Each product 60 stored on the storage shelves 31 is attached with an RFID tag (RFID product tag 71) in advance, which stores product information for identifying the product 60, such as the name and product number of the product 60. The RFID tag is a tag for Radio Frequency Identification, and is equipped with an IC (integrated circuit) and a communication antenna, enabling wireless data communication using electromagnetic waves. The product name, product number, etc. may be printed on the RFID product tag 71.

[0022] Examples of RFID tags include passive tags, active tags, and semi-active tags. Passive tags are tags that operate using radio waves from the reading unit 21 (RFID reader) as their energy source. Active tags are tags that have a built-in power source such as a battery. Semi-active tags are tags that have the characteristics of both passive and active tags; they normally operate as passive tags, and when called upon (irradiated with radio waves) by the RFID reader, they emit radio waves using their built-in power source.

[0023] For example, the RFID product tag 71 of a product 60 (product A) whose product name is A stores data identifying that the product name is A. Similarly, the RFID product tag 71 of a product 60 (product α) whose product name is α (α is an arbitrary product name) stores data identifying that the product name is α.

[0024] The ordered products 60 are shipped from the warehouse 30 in a packaged state, such as in a packing box 32 made of cardboard or wrapped in film. The logistics management system 1 is used to place the products 60 stored on the storage shelf 31 into the packing box 32 and to attach a shipping slip 73 indicating the destination of the products 60 to the surface of the packing box 32.

[0025] As clearly shown in Figure 1, the logistics management system 1 includes a logistics management device 10, a reading unit 21 that reads RFID tags, a printer 22 that prints the destination of the product 60, a conveying line 23 that conveys the product 60 within the warehouse 30, a conveying line control unit 24 that controls the operation of the conveying line 23, and a monitor 25 installed on the conveying line 23.

[0026] The logistics management device 10 is, for example, a server, and includes an arithmetic unit such as a CPU (Central Processing Unit), a volatile memory such as a RAM (Random Access Memory), a non-volatile memory such as a ROM (Read Only Memory), and a storage device such as a hard disk or SSD (Solid State Drive). The logistics management device 10 is connected to customer terminals 50 via the Internet 2, and receives commands to purchase products 60 from one or more customer terminals 50.

[0027] The logistics management device 10 includes a first reception unit 11, a second reception unit 12, a third reception unit 13, and a determination unit 14.

[0028] The first reception unit 11 receives order item information D1 that identifies one or more products 60 ordered from the customer terminal 50, and destination information D2 that identifies the destination of the products 60 and is linked to the order item information D1.

[0029] As clearly shown in FIG. 2, ordered item information D1 and destination information D2 are linked to each order (each order number). Ordered item information D1 indicates one or more items 60 specified on the customer terminal 50. Destination information D2 indicates the destination specified on the customer terminal 50. FIG. 2 shows an example in which order numbers 1 and 2 indicate the same item 60 but different destinations, and order numbers 3 and 4 indicate only one item 60 but different destinations. Note that ordered item information D1 and destination information D2 are both examples, and the ordered item information D1 may specify the item 60 using a different description method than the above, and the destination information D2 may specify the destination using a different description method than the above.

[0030] The first reception unit 11 outputs the ordered item information D1 and destination information D2 received from the customer terminal 50 to the determination unit 14.

[0031] The second reception unit 12 receives the read results of the RFID product tag 71, which is an RFID tag attached to the packaged product 60 and stores information identifying the product 60. If there are read results of the RFID product tags 71 of multiple products 60 for one packaging box 32, the second reception unit 12 receives the read results from all of the RFID product tags 71. The second reception unit 12 receives the information stored in the RFID product tag 71 read by the reading unit 21 and outputs this information to the determination unit 14.

[0032] The third reception unit 13 receives the result of reading the quantity information from a quantity information label that is attached to the packaging box 32 in which the products 60 are packed and that specifies the number of products 60. In this embodiment, as will be described later, after the products 60 are placed in the packaging box 32, the quantity information label is affixed to the packaging box 32. It is preferable that the quantity information label is an RFID count tag 72 formed using an RFID tag, as this can be read by the reading unit 21.

[0033] The quantity information sheet may show the quantity information in a visually displayed form, such as a one-dimensional barcode, a two-dimensional barcode, or Arabic numerals. In this case, the quantity information sheet is photographed with an imaging device such as a camera or a barcode reader, and the quantity information obtained from the photographing results is output to the third reception unit 13.

[0034] When the determination unit 14 determines that there is ordered item information D1 that identifies a product 60 that matches the product 60 identified by the reading result of the RFID product tag 71, the determination unit 14 outputs destination information D2 linked to this ordered item information D1. More specifically, the determination unit 14 compares the ordered item information D1 received by the first reception unit 11 with the reading result of the RFID product tag 71 received by the second reception unit 12.

[0035] For example, if the products 60 identified from the read results of the RFID product tag 71 are products A, B, and C, the determination unit 14 outputs destination information D2 linked to the order item information D1 in which the products 60 in the order item information D1 are products A, B, and C. If there are multiple pieces of order item information D1 in which the products 60 are the same (the product name and quantity are the same), the determination unit 14 outputs destination information D2 linked to the order item information D1 with the lowest order number, for example. In this way, the determination unit 14 outputs destination information D2 linked to the order item information D1 whose name and quantity match the product 60 identified from the read results of the RFID product tag 71 in the packaging box 32, for example. In this embodiment, the determination unit 14 outputs destination information D2 to the printer 22, but it may also output destination information D2 to a server other than the printer.

[0036] On the other hand, if the product 60 identified by the reading result of the RFID product tag 71 does not match the product 60 identified in any of the ordered product information D1, the determination unit 14 performs an error determination.

[0037] Furthermore, when the third reception unit 13 receives the reading result of the RFID quantity tag 72 (quantity information sheet) from the reading unit 21, the determination unit 14 determines whether or not the number of products 60 identified by the RFID quantity tag 72 matches the number of products 60 identified by the reading result of the RFID product tag 71. This determination prevents erroneous destination information D2 from being output when some RFID product tags 71 are not read due to a reading error when the RFID product tags 71 are read by the first reading unit 211 of the reading unit 21 (described later).

[0038] The determination unit 14 does not make an error determination if the number of products 60 identified by the RFID quantity tag 72 matches the number of products 60 identified by the read result of the RFID product tag 71. On the other hand, the determination unit 14 makes an error determination if the number of products 60 identified by the RFID quantity tag 72 differs from the number of products 60 identified by the read result of the RFID product tag 71.

[0039] The determination unit 14 is configured not to perform an error determination if no reading result is obtained from the RFID quantity tag 72 and the number of products 60 identified by the reading result of the RFID product tag 72 is one. This makes it possible, for example, to operate without affixing the RFID quantity tag 72 to the packaging box 32 when the number of products 60 in the order product information D1 is one (one). When the number of products 60 in the order product information D1 is one (one), if a reading error occurs on the RFID product tag 71, the determination unit 14 determines that no product 60 is present in the packaging box 32. This makes it possible to detect an error without comparing the number of products 60 identified by the RFID quantity tag 72 with the number of products 60 identified by the reading result of the RFID product tag 71.

[0040] As clearly shown in FIG. 4 , the conveying line 23 is installed in the warehouse 30. The conveying line 23 is used to convey the closed packing boxes 32 containing the products 60 to the shipping position X. The conveying line 23 may be configured to be able to move and stop the packing boxes 32. In this embodiment, the conveying line 23 includes a plurality of rollers and a drive source such as an electric motor for driving and rotating at least some of the rollers. The rollers are rotated by the drive source, and the packing boxes 32 are conveyed. The conveying line 23 is controlled by a conveying line control unit 24.

[0041] The transport line control unit 24 is configured with a computer including a CPU, RAM, and ROM, a sequencer, etc., and controls the operation of the drive source of the transport line 23. The transport line control unit 24 is connected to the logistics management device 10.

[0042] The reading unit 21 is installed in the warehouse 30. The reading unit 21 is, for example, an RFID reader, and communicates with the RFID product tags 71 and the RFID quantity tags 72 via wireless communication. The reading unit 21 includes a first reading unit 211 that reads the RFID product tags 71 in the packing boxes 32 on the conveyor line 23, and a second reading unit 212 that reads the RFID product tags 71 in the packing boxes 32 outside the conveyor line 23.

[0043] The first reading unit 211 communicates with the RFID product tag 71 in the packing box 32 moving on the conveyor line 23 to read information from the RFID product tag 71 and output the read result to the second reception unit 12 of the logistics management device 10. The first reading unit 211 is configured with a size that allows it to read both the RFID product tag 71 and the RFID quantity tag 72 at the same time, and outputs the read result of the RFID quantity tag 72 to the third reception unit 13. The first reading unit 211 is fixed to the side of the conveyor line 23.

[0044] The second reading unit 212 communicates with the RFID product tag 71 in the packing box 32 removed from the conveyor line 23 to read information from the RFID quantity tag 72 and output the read result to the second reception unit 12 of the logistics management device 10. A packing box 32 removed from the conveyor line 23 refers to a packing box 32 that has been removed from the conveyor line 23 due to an error determination by the determination unit 14. The second reading unit 212 may be configured to read the RFID product tag 71 but not the RFID quantity tag 72, or may be configured to read the RFID product tag 71 and the RFID quantity tag 72 together. The second reading unit 212 outputs the read result to the third reception unit 13. The second reading unit 212 is, for example, a portable RFID reader that can be carried by the worker P.

[0045] The printing machine 22 is installed in the warehouse 30. The printing machine 22 prints the destination on a delivery slip 73 to be affixed to the packing box 32. The printing machine 22 prints the destination information D2 output from the determination unit 14 on the delivery slip 73. The printing machine 22 is installed to the side of the conveying line 23.

[0046] The monitor 25 is installed in the warehouse 30 and is connected to the logistics management device 10 by wire or wirelessly, and displays images based on data provided by the logistics management device 10. For example, the monitor 25 displays ordered item information D1, which can be visually confirmed by the worker P. Note that the monitor 25 may also display destination information D2 in addition to the ordered item information D1.

[0047] The above is the configuration of the logistics management system 1. Next, the process from when an order for the product 60 is received to when it is shipped will be described, including an example of the operation of the logistics management system 1 in this process.

[0048] [An example of the process from receiving an order for product 60 to shipping] 5 and 6 are flowcharts showing an example of the processing from when an order for a product 60 is received from the customer terminal 50 until the product is shipped from the warehouse 30. In the following description, reference will be made to FIGS. 1 to 6 as appropriate. In this embodiment, a logistics management method is implemented by operating the logistics management system 1 (logistics management device 10). Therefore, the description of the logistics management method in this embodiment will be replaced by the following description of the operations.

[0049] In this process, first, a customer operates the customer terminal 50 to place an order for one or more products 60, and the order item information D1 and destination information D2 are provided from the customer terminal 50 to the first reception section 11 of the logistics management device 10 (step S1).

[0050] The first reception unit 11 outputs the ordered item information D1 to the monitor 25 (step S2).

[0051] In accordance with the order item information D1 displayed on the monitor 25, the worker P places one or more products 60 shown in the order item information D1 into a packing box 32 as shown in Figure 3 and packs the products 60 (step S3). At this point, the shipping slip 73 has not been attached to the packing box 32.

[0052] If there are multiple products 60 to be put into the packing box 32 (multiple in step S4), the worker P attaches an RFID quantity tag 72 that identifies the number of products 60 in the packing box 32 to the packing box 32 (step S5). On the other hand, if there is only one product 60 to be put into the packing box 32 (single in step S4), the worker P does not attach an RFID quantity tag 72 to the packing box 32.

[0053] Next, the worker P places the packing box 32 (hereinafter simply referred to as the packing box 32) in which the product 60 is packed onto the rollers of the conveying line 23 (step S6). On the conveying line 23, the drive source of the conveying line 23 is operating so that the packing box 32 is conveyed, and the packing box 32 on the rollers of the conveying line 23 is conveyed to the shipping position X.

[0054] When the packing box 32 passes next to the first reading unit 211, the first reading unit 211 reads only the RFID product tag 71 or both the RFID product tag 71 and the RFID quantity tag 72, and outputs the reading results to the second reception unit 12 and the third reception unit 13 of the logistics management device 10 (step S7).

[0055] If the RFID quantity tag 72 is read (YES in step S8), the judgment unit 14 judges whether the number of products 60 identified by the RFID quantity tag 72 matches the number of products 60 identified by the reading result of the RFID product tag 71 (step S9).

[0056] If the number of products 60 identified by the RFID quantity tag 72 differs from the number of products 60 identified by the reading result of the RFID product tag 71 (NO in step S9), the determination unit 14 determines that an error has occurred and displays on the monitor 25 that the numbers do not match (step S10). The processing performed when an error has been determined will be described later.

[0057] On the other hand, if the number of products 60 identified by the RFID quantity tag 72 matches the number of products 60 identified by the reading result of the RFID product tag 71 (YES in step S9), the determination unit 14 performs the process of step S12.

[0058] Furthermore, if the RFID quantity tag 72 is not read in step S8 (NO in step S8), the determination unit 14 determines whether the number of products 60 identified by the reading result of the RFID product tag 71 is 1 (step S11). If the number of products 60 identified by the reading result of the RFID product tag 71 is not 1 (NO in step S11), the determination unit 14 determines that the number of products 60 in the packaging box 32 is not 1, and displays on the monitor 25 that the numbers do not match (step S10).

[0059] On the other hand, if the number of products 60 identified by the reading result of the RFID product tag 71 is one (YES in step S11), the process proceeds to step S12.

[0060] In step S12, the determination unit 14 determines whether or not there is ordered item information D1 that identifies the item 60 that matches the item 60 identified by the read result of the RFID item tag 71 in the packaging box 32 (step S12). If there is no ordered item information D1 that identifies the item 60 that matches the item 60 identified by the read result of the RFID item tag 71 in the packaging box 32 (NO in step S12), the determination unit 14 determines that there is an error, and displays on the monitor 25 a message that there is no ordered item information D1 that matches the item 60 in the packaging box 32 (step S13. The processing when an error is determined will be described later.

[0061] On the other hand, if there is order item information D1 that identifies a product 60 that matches the product 60 identified by the reading result of the RFID product tag 71 (YES in step S12), the judgment unit 14 outputs destination information D2 linked to this order item information D1 to the printing machine 22 (step S14).

[0062] The printer 22 prints the destination information D2 (address, name, and telephone number) on a shipping slip 73 (step S15). The worker P attaches the printed shipping slip 73 to the packing box 32 (step S16). The packing box 32 is then transported on the transport line 23 to the shipping position X (step S17), and is shipped by a deliverer from the warehouse 30 to the destination indicated in the destination information D2.

[0063] As described above, when an error is determined (steps S10, S13), the packing box 32 determined to be an error is removed from the conveyor line 23 by a worker P or the like (step S18). Figure 4 illustrates an example in which an error is determined because the RFID quantity tag 72 indicates "4" but there are only three products 60 inside the packing box 32.

[0064] The packing box 32 removed from the conveyor line 23 is opened by the worker P, who checks and adjusts the products 60 inside the packing box 32 (step S19). Adjustment in this case means that the worker P removes or refills the products 60 so that the products 60 inside the packing box 32 match the products 60 identified in the order product information D1 while looking at the monitor 25 and reading the RFID product tag 71 inside the packing box 32 with the second reading unit 212. If the products 60 inside the packing box 32 match the order product information D1 and there is an error in reading the RFID product tag 71 by the first reading unit 211, no adjustment of the products 60 is made.

[0065] The worker P packs the products 60 while checking and adjusting the products 60 in the packing box 32, and then reads the RFID product tag 71 in the packing box 32 with the second reading unit 212 (step S20).

[0066] If there is no ordered product information D1 that identifies the product 60 that matches the product 60 identified by the reading result of the RFID product tag 71 by the second reading unit 212 (NO in step S21), the determination unit 14 causes the monitor 25 to display a message indicating an address error (step S22). In this case, the processes of steps S19 to S21 are repeated.

[0067] On the other hand, if the determination unit 14 determines that there is ordered item information D1 that identifies the item 60 that matches the item 60 identified by the reading result of the RFID item tag 71 (YES in step S21), the processes of steps S14 to S17 are performed. At this time, the output of the destination information D2 and the printing operation in steps S14 and S15 may be performed on a handy printer carried by the worker P, separate from the printing machine 22.

[0068] [Effects of the embodiment] As described above, according to this embodiment, the logistics management device 10 can output to the printer 22 the destination information D2 linked to the order item information D1 for one or more items 60 identified from the reading results of the RFID item tags 71. This makes it possible to attach a shipping slip 73 containing the destination information D2 to the packing box 32. In this way, after the items 60 are sealed in the packing box 32, the shipping slip 73 linked to the items 60 inside the packing box 32 can be displayed on the packing box 32. As a result, it is possible to more reliably prevent incorrect shipping or addressing of items 60 without increasing manpower.

[0069] Furthermore, according to this embodiment, it is possible to detect a reading error of the RFID product tag 71 by comparing the number of products 60 identified by the RFID quantity tag 72 with the number of products 60 identified by the reading result of the RFID product tag 71. Therefore, it is possible to more reliably prevent the printing of incorrect destination information D2 due to such a reading error or the incorrect number of products 60 packed into the packing box 32 with a simple configuration.

[0070] Furthermore, according to this embodiment, if an RFID quantity tag 72 is not affixed to the packing box 32 and the number of products 60 identified by the read results of the RFID product tag 71 is one, the number of products 60 identified by the RFID quantity tag 72 is not compared with the number of products 60 identified by the read results of the RFID product tag 71. With this configuration, for example, if there is only one product 60 in the packing box 32 and the likelihood of an RFID product tag 71 reading error is low, the effort of affixing an RFID quantity tag 72 to the packing box 32 can be reduced, and unnecessary error determinations due to the absence of an RFID quantity tag 72 on the packing box 32 can be reduced. In this way, by determining whether or not to perform comparison using the RFID quantity tag 72 depending on the number of products 60 in the order item information D1, it is possible to achieve both the conflicting demands of faster product delivery and reduced erroneous delivery.

[0071] Furthermore, according to this embodiment, an RFID tag (RFID quantity tag 72) is used as a quantity information tag indicating the number of products 60 in the packing box 32, so that the reading unit 21 can read the RFID product tag 71 and the RFID quantity tag 72 at the same time, thereby reducing the construction cost of the logistics management system 1.

[0072] The reading unit 21 includes a first reading unit 211 that reads the RFID product tags 71 inside the packing boxes 32 on the conveyor line 23, and a second reading unit 212 that reads the RFID product tags 71 inside the packing boxes outside the conveyor line 23. As a result, if an error is detected for a product 60 inside a packing box 32 on the conveyor line 23, the packing box 32 can be removed from the conveyor line 23 and the product 60 inside the packing box 32 can be verified again by the second reading unit 212. Therefore, even for a packing box 32 that has been detected as an error, the packing contents can be adjusted without interfering with the work of attaching a shipping slip 73 to the next packing box 32 to be conveyed.

[0073] [program] An example of the program in this embodiment is a program that causes a computer to execute steps S1, S2, S7 to S14, and S20 to S22 shown in Figures 5 and 6. By installing and executing this program on a computer, it is possible to realize the logistics management device 10, the logistics management system 1, and the logistics management method. In this case, the processor of the computer functions as the first reception unit 11, the second reception unit 12, the third reception unit 13, and the determination unit 14 and performs processing.

[0074] In addition, in this embodiment, the database that stores the order item information D1 and destination information D2 may be realized by storing the data files that make up these in a storage device such as a hard disk provided in the computer, or may be realized by a storage device of another computer.

[0075] The program in this embodiment may be executed by a computer system constructed by a plurality of computers, in which case, for example, each computer may function as one of the first reception unit 11, the second reception unit 12, the third reception unit 13, and the determination unit 14.

[0076] An example of a computer that realizes the logistics management device 10 (logistics management method) by executing a program in this embodiment will now be described with reference to Fig. 7. Fig. 7 is a block diagram showing an example of a computer that realizes the logistics management device 10.

[0077] 7, the computer 110 includes a CPU (Central Processing Unit) 111, a main memory 112, a storage device 113, an input interface 114, a display controller 115, a data reader / writer 116, and a communication interface 117. These components are connected to each other via a bus 121 so as to be able to communicate data with each other.

[0078] Furthermore, the computer 110 may include a GPU (Graphics Processing Unit) or an FPGA (Field-Programmable Gate Array) in addition to or instead of the CPU 111. In this aspect, the GPU or FPGA can execute the programs in the embodiments.

[0079] The CPU 111 loads a program in the embodiment, which is composed of a group of codes and stored in the storage device 113, into the main memory 112 and executes each code in a predetermined order to perform various calculations. The main memory 112 is typically a volatile storage device such as a DRAM (Dynamic Random Access Memory).

[0080] The program in the embodiment is provided in a state stored in a computer-readable recording medium 120. The program in the embodiment may be distributed over the Internet connected via the communication interface 117.

[0081] Specific examples of the storage device 113 include a hard disk drive and a semiconductor storage device such as a flash memory. The input interface 114 mediates data transmission between the CPU 111 and input devices 118 such as a keyboard and a mouse. The display controller 115 is connected to a display device 119 and controls the display on the display device 119.

[0082] Data reader / writer 116 mediates data transmission between CPU 111 and recording medium 120, reads programs from recording medium 120, and writes processing results from computer 110 to recording medium 120. Communication interface 117 mediates data transmission between CPU 111 and other computers.

[0083] Specific examples of the recording medium 120 include general-purpose semiconductor storage devices such as CF (Compact Flash (registered trademark)) and SD (Secure Digital), magnetic recording media such as flexible disks, or optical recording media such as CD-ROMs (Compact Disk Read Only Memory).

[0084] The logistics management device 10 in this embodiment can be realized not by a computer with a program installed, but by hardware corresponding to each unit, such as an electronic circuit. Furthermore, the logistics management device 10 may be partially realized by a program and the remaining unit by hardware. In the embodiment, the computer is not limited to the computer shown in FIG. 7.

[0085] [Variations] The above describes an embodiment of the present invention. However, the present invention is not limited to the above embodiment. Various modifications of the present invention are possible within the scope of the claims. Below, configurations that differ from the above embodiment will be mainly described, and similar configurations will be denoted by similar reference numerals in the drawings and detailed description will be omitted.

[0086] In the above-described embodiment, the logistics management device 10 is provided with a third reception unit 13, and is configured to compare the number of products 60 identified by the RFID quantity tags 72 with the number of products 60 identified by the ordered product information D1. However, the logistics management device 10 does not necessarily have to be provided with the third reception unit 13. In this case, regardless of the number of ordered products 60, the number of products 60 identified by the RFID quantity tags 72 (quantity information sheet) is not compared with the number of products 60 identified by the RFID product tags 71.

[0087] In the above-described embodiment, an example has been described in which the product 60 is shipped from the warehouse 30 in a mail-order business. However, this does not have to be the case. For example, in a customs (export) procedure, the product 60 may be an export product, and the destination information D2 may indicate the export destination. In other words, the present invention may be configured to output destination information linked to ordered product information that matches the results of reading the RFID product tags attached to one or more ordered products. [Industrial Applicability]

[0088] The present invention can be applied as a logistics management device, a logistics management system, a logistics management method, and a program. [Explanation of symbols]

[0089] 1 Logistics management system 2. Internet 10 Logistics management equipment 11 First Reception Section 12 Second Reception Section 13 Third Reception Section 14 Judgment section 21 Reading unit 22 Printing machine 23 Conveyor Line 24 Conveyor line control section 25 monitors 30 Warehouse 31 Storage Shelves 32 Packing box 50 customer terminals 60 items 71 RFID product tags 72 RFID count tags 73 Delivery slip 110 Computer 111 CPU 112 main memory 113 Storage device 114 Input Interface 115 Display Controller 116 Data Reader / Writer 117 Communication Interface 118 Input Devices 119 Display Device 120 Recording Media 211 First reading unit 212 Second reading unit D1 Order information D2 Destination information P worker X Shipping position

Claims

1. a first receiving unit that receives order item information that identifies one or more ordered products and destination information that identifies a destination of the products and is linked to the order item information; a second receiving unit that receives a reading result of an RFID tag attached to the packaged product, the RFID tag storing information that identifies the product; a determination unit, The logistics management device, wherein the determination unit outputs the destination information linked to the order item information when it determines that there is order item information that identifies a product that matches the product identified by the reading result of the RFID product tag.

2. a third receiving unit configured to receive a result of reading the number information from a number information label that is attached to a package in which the products are packed and that identifies the number of the products; 2. The logistics management device according to claim 1, wherein the determination unit determines that an error has occurred when the number of the products specified on the quantity information sheet differs from the number of the products specified by the reading result of the RFID product tag.

3. The logistics management device according to claim 2, wherein the judgment unit is configured not to perform the error judgment if the reading result of the quantity information label is not obtained and the number of the products identified by the reading result of the RFID product tag is 1.

4. a logistics management device according to claim 2 or 3; a reading unit that reads an RFID tag, the number information label is an RFID number tag including an RFID tag, The reading unit reads both the RFID product tag and the RFID quantity tag, and outputs the reading results to the second receiving unit and the third receiving unit.

5. The logistics management device according to claim 1; a conveyor line along which packages containing the products are conveyed; a first reader that reads the RFID product tag in the package on the conveyor line; a second reading unit that reads the RFID product tag in the package outside the conveyor line; A logistics management system that includes:

6. a first receiving step of receiving order item information identifying one or more ordered products and destination information identifying a destination of the products, the destination information being linked to the order item information; a second receiving step of receiving a reading result of an RFID product tag attached to the packaged product, the RFID product tag storing information for identifying the product; a determining step, In the determination step, when it is determined that there is ordered item information that identifies a product that matches the product identified by the reading result of the RFID product tag, the logistics management method outputs the destination information linked to the ordered item information.

7. If there are multiple products, a quantity information label specifying the number of products is attached to the package in which the products are packed, If the number of the products is one, the quantity information label is not attached to the package in which the products are packed, 7. The logistics management method according to claim 6, wherein in the determination step, when there are a plurality of products, an error is determined when the number of products specified on the quantity information sheet differs from the number of products specified by the reading result of the RFID product tag.

8. On the computer, a first receiving step of receiving order item information identifying one or more ordered products and destination information identifying a destination of the products, the destination information being linked to the order item information; a second receiving step of receiving a reading result of an RFID product tag attached to the packaged product, the RFID product tag storing information for identifying the product; a determination step; In the determination step, when it is determined that there is ordered item information that identifies a product that matches the product identified by the reading result of the RFID product tag, the program outputs the destination information linked to the ordered item information.

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