Ordering system and computer program

Abstract

To provide an ordering system that allows for easy verification of orders with different attributes as needed.SOLUTION: An ordering system 1 includes: an information storage unit 11 for storing attributes of target articles contained in order information; a setting unit 12 for setting the attributes of the articles to be output as order information; a changing unit 13 for changing the attributes set by the setting unit 12; and output means for outputting article information of the articles whose attributes have been changed by changing unit 13.SELECTED DRAWING: Figure 2

Description

[Technical Field]

[0001] The present invention relates to an ordering system. [Background technology]

[0002] Conventionally, ordering systems in restaurants and other establishments have been configured with an input device (such as a ticket machine, POS terminal, or mobile terminal; hereinafter referred to as the "order input device") that accepts orders from customers, and a display device (kitchen monitor) that uses the order data accepted by the order input device to instruct the cooking and serving of the products. Once cooked, the products are served to the customers by a waiter.

[0003] In this regard, Patent Document 1 discloses an electronic cash register device that inputs multiple menu items ordered by customers and prints the input menu items on multiple kitchen printers installed in different sections of the kitchen, and the multiple kitchen printers print all of the multiple menu items ordered by the customer, distinguishing between menu items related to the section and menu items related to other sections. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Patent No. 3463808 Summary of the Invention [Problem to be solved by the invention]

[0005] However, when grouping products by attribute and displaying only product information for those attributes on kitchen displays installed in each kitchen, there may be times when a small number of people need to operate the kitchen, which can be inconvenient as it requires staff to go around to each kitchen to confirm cooking instructions.

[0006] Therefore, one of the objects of the present invention is to provide an ordering system that can easily check orders with different attributes according to the situation. [Means for solving the problem]

[0007] In order to achieve the above-mentioned object, the ordering system of the present invention comprises an information storage means for storing attributes of target products included in order information, a setting means for setting the attributes of products to be output as order information from among the attributes, a modification means for modifying the attributes set by the setting means, and an output means for outputting product information of products whose attributes have been modified by the modification means. [Brief explanation of the drawings]

[0008] [Figure 1] 1 is a diagram showing an outline of the configuration of an ordering system according to an embodiment of the present invention. [Figure 2] FIG. 2 is a block diagram showing the software configuration of a management device that constitutes the ordering system according to the present embodiment. [Figure 3] FIG. 3 is a diagram showing an example of product information stored in an information storage unit in the present embodiment. [Figure 4] 2 is a functional block diagram showing an example of the configuration of a POS terminal device that constitutes the ordering system according to the present embodiment. FIG. [Figure 5] 1 is a functional block diagram showing an example of the configuration of a ticket vending machine that constitutes the ordering system according to the present embodiment. FIG. [Figure 6] FIG. 2 is a functional block diagram showing an example of the configuration of a mobile terminal that constitutes the ordering system according to the present embodiment. [Figure 7] FIG. 2 is a functional block diagram showing an example of the configuration of a kitchen monitor that constitutes the ordering system according to the present embodiment. [Figure 8] 2 is a functional block diagram showing an example of the configuration of a food delivery monitor that constitutes the ordering system according to the present embodiment. FIG. [Figure 9] FIG. 2 is a process flow diagram showing an example of an order input process executed by each order input device constituting the ordering system according to the present embodiment. [Figure 10] FIG. 10 is a process flow diagram showing an example of the operation of a kitchen monitor and a food delivery monitor that constitute the ordering system according to the present embodiment. [Figure 11] FIG. 10 is a diagram showing a cooking instruction screen according to a first example. [Figure 12] FIG. 10 is a diagram showing a cooking instruction screen according to a first example. [Figure 13] FIG. 10 is a diagram showing a cooking instruction screen according to a first example. [Figure 14] FIG. 10 is a diagram showing a cooking instruction screen according to a first example. [Figure 15] FIG. 10 is a diagram showing a cooking instruction screen according to a second example. [Figure 16] FIG. 10 is a diagram showing a cooking instruction screen according to a third example. [Figure 17] FIG. 10 is a diagram showing a cooking instruction screen according to a fourth example. DETAILED DESCRIPTION OF THE INVENTION

[0009] ●System configuration Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. FIG. 1 is a schematic diagram of an ordering system (ordering system) 1 according to one embodiment of the present invention. As shown in the figure, the ordering system 1 includes a management device (also referred to as a higher-level device or store controller) 10, an accounting device (hereinafter referred to as a "POS terminal") 20, a ticket vending machine 30, a mobile terminal 40, a kitchen monitor 50, a kitchen printer 60, a food delivery monitor 70, an access point 80, and a router 81, with each device communicatively connected. The ordering system 1 is installed in, for example, a restaurant. In this ordering system 1, the POS terminal 20, the ticket vending machine 30, and the mobile terminal 40 all constitute order input devices (input devices) for entering product orders, and the kitchen monitor 50, the kitchen printer 60, and the food delivery monitor 70 constitute display devices for displaying various information based on the ordered products.

[0010] The management device 10, POS terminal device 20, ticket vending machine 30, kitchen monitor 50, kitchen printer 60, food distribution monitor 70, and access point 80 are connected to one another via a LAN 82. The LAN connection may be wired or wireless. The access point 80 is also connected to the mobile terminal 40 via a wireless LAN. A router 81 controls (route selection control, etc.) communication between a device within the ordering system 1 (e.g., the management device 10) and a device outside the ordering system 1 (e.g., a server at headquarters) via a network 83.

[0011] The management device 10 is a device (e.g., a server) that controls (manages) the entire ordering system 1. This management device 10 holds information necessary to execute the functions of the ordering system 1, controls each device, executes processing requested by each device as necessary, and returns the processing results to each device.

[0012] 2 shows an example of the software configuration of the management device 10. As shown in the figure, the management device 10 includes at least an information storage unit 11, a setting unit 12, a change unit 13, and a communication processing unit 14.

[0013] The information storage unit 11 stores (manages) various information (for example, product information, print format, order information, accounting information, etc.).

[0014] Product information is information about products sold in a store, and includes various product information such as product code, product name, price, and attributes of each product, as shown in FIG. 3 . Product attributes are classifications based on the type of product offered to customers. In this embodiment, specific products such as tea, coffee, and beer are classified as "drinks." In this embodiment, attributes narrow down the types of products to be output when product order information is output on the kitchen monitor 50, kitchen printer 60, or food delivery monitor 70. From this perspective, attributes broadly encompass anything that narrows down the types of products to be output on the kitchen monitor 50, kitchen printer 60, or food delivery monitor 70, and also include, for example, device identification information that individually identifies the kitchen monitor 50, kitchen printer 60, or food delivery monitor 70. This allows the product information output on the screen, etc., to differ depending on the device identification information.

[0015] The order information is information about the product order details made by the customer and is information received by each order input device (POS terminal device 20, ticket vending machine 30, mobile terminal 40). The order information includes, for example, the order number, the product ordered, and the time of order. This order information is output to the kitchen monitor 50 or kitchen printer 60 as cooking instruction information that instructs cooking, or to the food serving monitor 70 as food serving instruction information that instructs food serving. The cook in the kitchen cooks the food while referring to the order information displayed on the kitchen monitor 50 as cooking instruction information and the order information printed by the kitchen printer 60 as cooking instruction information. The server who serves the cooked food also serves the food while referring to the order information displayed on the food serving monitor 70 as food serving instruction information. Note that the information contained in the order information may be output in its entirety by the kitchen monitor 50, kitchen printer 60, or food serving monitor 70, or only a portion of it may be output depending on the settings.

[0016] The setting unit 12 sets product attributes to be output as order information from among the product attributes on the kitchen monitor 50, kitchen printer 60, or food delivery monitor 70. The attributes can be set on the kitchen monitor 50, kitchen printer 60, or food delivery monitor 70 by an operator of the kitchen monitor 50, kitchen printer 60, or food delivery monitor 70, a store manager, or the like. Once the attributes are set, only order information for products classified as the set attribute is selectively output. For example, if a cook who handles "drinks" in the kitchen sets the kitchen monitor 50 they are referring to so that order information for products classified as "drinks" is output, only order information for products classified as "drinks" is selectively displayed on the kitchen monitor 50.

[0017] The setting by the setting unit 12 can be performed individually for each kitchen monitor 50, kitchen printer 60, or food distribution monitor 70. This makes it possible to selectively display only products whose attribute is classified as "drinks" in a kitchen monitor 50 installed in a kitchen that handles "drinks," and selectively display only products whose attribute is classified as "drinks" in a kitchen that handles "fried foods."

[0018] Furthermore, in this embodiment, "output" refers broadly to outputting information, such as displaying on the touch panel 54 of the kitchen monitor 50 or the touch panel 74 of the food serving monitor 70, printing by the kitchen printer 60, or sending to the kitchen monitor 50, the food serving monitor 70, or the kitchen printer 60, and is not necessarily limited to a specific form.

[0019] The change unit 13 changes the attributes set by the setting unit 12. The above-mentioned setting unit 12 sets the attributes of the products to be output as order information in the kitchen monitor 50, kitchen printer 60, or food delivery monitor 70, and when an operation to change the set attributes is accepted in the kitchen monitor 50, kitchen printer 60, or food delivery monitor 70, the change unit 13 changes the attributes of the products to be output accordingly. When the attributes are changed, the order information for the products with the changed attributes is output to the kitchen monitor 50, kitchen printer 60, or food delivery monitor 70. As will be described later, attribute changes by the change unit 13 are accepted by operating an operator provided on the screen of the kitchen monitor 50, kitchen printer 60, or food distribution monitor 70. However, regardless of this, the attributes may also be changed by a manager or the like from the management device 10. The attributes may also be changed according to predetermined schedule data. For example, the attributes may be changed based on information based on the number of customers visiting on a given day or time period, or the working shifts of store staff. Furthermore, the attributes may also be changed according to the current congestion situation in the store. In this case, depending on the congestion situation in the store, staff such as managers may do clerical work in the back room or help out on the sales floor or in the kitchen, and the attributes may be changed according to the allocation and trends of these staff.

[0020] The communication processing unit 14 transmits the information in the information storage unit 11 and the results of processing requested by other devices to other devices.

[0021] 2, the management device 10 may include other functional units as appropriate. For example, the management device 10 may include a counting unit that generates counted information (e.g., sales performance information such as a daily report) based on information stored in the storage unit in response to an instruction from a store clerk or at a predetermined time.

[0022] The POS terminal 20 is a device that processes orders and accounts (payments). Figure 4 shows an example of a functional block diagram of the POS terminal 20. As shown in the figure, the POS terminal 20 includes a CPU 21 that controls the operation of the POS terminal 20, a hard disk 22 that stores customer purchase information, etc., a ROM 23 that stores programs executed by the CPU 21, a RAM 24 that stores various information, a display unit 25 that displays product names, prices, etc., a receipt printing unit 26, a drawer unit 27 that stores cash, coupons, etc., an operation unit 28 that includes various operation buttons for operating the POS terminal 20, and a communication unit 29 that communicates with other devices in accordance with a predetermined communication standard, such as a LAN 82, various short-range wireless communications, or a dedicated line. The components are connected to one another via a bus. The RAM 24 stores product files and other data acquired from the management device 10. The POS terminal device 20 also includes a payment terminal 2A connected via a communication unit 29, which can handle credit card payments, electronic money payments, code payments, and even point payments. The POS terminal device 20 is used for pre-payment (pre-payment), whereby an order is received from a customer and the payment is made in advance, and also for post-payment (post-payment), whereby the payment is made after the customer has consumed an item ordered from a table using, for example, a mobile terminal 40. In other words, the POS terminal device 20 is an order input device with a payment function, but depending on the time and place, it can also be an order input device without a payment function.

[0023] The ticket vending machine 30 is installed so that customers can purchase meal tickets corresponding to products (e.g., cooking menu items). FIG. 5 shows an example of a functional block diagram of the ticket vending machine 30. As shown in the figure, the ticket vending machine 30 includes a CPU 31 that controls the operation of the ticket vending machine 30, a flash memory 32 that stores programs executed by the CPU 31, a RAM 33 that stores various data such as the amount of money deposited, the current balance, and product files, a touch panel 34 that displays a predetermined screen for purchasing meal tickets and allows predetermined input by touching it, an operation key unit 35 for input such as a change return lever and a call button, a ticket issuing unit 36 ​​that prints meal tickets for products selected on the touch panel 34 and discharges them to a label outlet, a banknote processing unit 37 that performs general banknote-related processing such as determining the type of banknote and counting the number of coins by denomination, a coin processing unit 38 that performs general coin-related processing such as determining the type of coin and counting the number of coins by denomination, and a communication unit 39 that communicates with other devices according to a predetermined communication standard such as a LAN 82, various short-range wireless communications, or a dedicated line. Each component is connected to another via a bus. In other words, the ticket vending machine 30 is an order input device with a payment function. The ticket vending machine 30 also has a payment terminal 3A connected via a communication unit 39, which can handle credit card payments, electronic money payments, code payments, and even point payments.

[0024] 6 is a functional block diagram showing an example of the configuration of mobile terminal 40. As shown in the figure, mobile terminal 40 is configured by interconnecting a CPU 41, a ROM 42, a RAM 43, a touch panel (display unit and operation unit) 44, a communication unit 45, and an operation button unit (operation unit) 46 via a bus. In this embodiment, two main types of mobile terminals 40 are used in the store. One is a store terminal provided as store equipment, such as a handheld terminal carried by a store clerk to input orders, or a table terminal installed at each table where customers input their orders. The other is a mobile terminal (for example, a smartphone) carried by a customer. A customer can install a dedicated application on the mobile terminal and place an order from the dedicated application, or can read a dedicated QR code (registered trademark) provided by the store to browse an order site and place an order from the order site.

[0025] The CPU 41 executes various programs. The ROM 42 stores, for example, various programs executed by the CPU 41, image data (image format information) displayed on the touch panel 44, and the like. The RAM 43 temporarily stores various files (for example, product files) received from the management device 10 and data generated by the CPU 41, for example. The touch panel 44 is a display means for displaying products that can be ordered, and also serves as a selection means (input means) for selecting an ordered product by touching (pressing) the panel. The communication unit 45 is a transmitting / receiving means for transmitting and receiving data to and from other devices (such as the management device 10 and the kitchen monitor 50) via the access point 80. The operation button unit 46 is composed of, for example, a power switch button, operation buttons, etc., and receives input operations from a store clerk who is an operator. Like the touch panel 44, the operation button unit 46 may also constitute a part of the selection means (input device). Although the mobile terminal 40 is generally an order input device without a payment function, a mobile terminal 40 with a contactless terminal such as NFC or a credit payment function becomes an order input device with a payment function.

[0026] The kitchen monitor 50 is mainly installed near the kitchen, receives order information about products (menu items) ordered through each order input device (POS terminal device 20, ticket vending machine 30, mobile terminal 40) as cooking instructions, and displays various information such as order information necessary for cooking based on the received information. The kitchen monitor 50 is an example of an output means for outputting product information. 7 is a schematic block diagram showing an example of the configuration of kitchen monitor 50. As shown in the figure, kitchen monitor 50 is configured by connecting CPU 51, ROM 52, RAM 53, touch panel (display and operation unit) 54, and communication unit 55 to one another via a bus.

[0027] The CPU 51 executes various programs. The ROM 52 stores, for example, various programs executed by the CPU 51, image data (image format information) displayed on the touch panel 54, and the like. The RAM 53 temporarily stores, for example, files received from the management device 10 (for example, menu files, instruction files, etc.) and data received from an order input device such as the mobile terminal 40 (for example, product information, etc.). The touch panel 54 is a display means for displaying cooking instructions for ordered items, and at the same time, an input means for inputting completion by touching an item that has been cooked. Furthermore, the touch panel 54 may also serve as a reception means for receiving operations to change the attributes of items to be output as order information using controls displayed on the screen, as described below. The communication unit 55 transmits and receives data to and from other devices (such as an order input device such as the mobile terminal 40, or the management device 10).

[0028] Although two kitchen monitors 50 are shown in the figure, there is no particular limit to the number of monitors, and any number may be installed depending on the size of the kitchen, the number of product attributes, etc. Also, a kitchen is usually divided into areas according to the attributes of the products to be cooked, and a kitchen monitor 50 is installed in each area. The kitchen monitor 50 installed in each area is designed to mainly display information related to products with attributes assigned to that area.

[0029] Kitchen printer 60 is mainly installed in or near the kitchen and prints out serving slips, accounting slips, etc. Kitchen printer 60 is an example of an output means for outputting product information. Kitchen printer 60 is configured by interconnecting a CPU, ROM, RAM, printing unit, communication unit, display unit, and operation unit via a bus. The CPU executes various programs (for example, printing programs, etc.). The ROM stores, for example, various programs executed by the CPU and print format data to be printed by the printing unit. The RAM temporarily stores, for example, files received from the management device 10 (for example, menu files, etc.). The communication unit sends and receives data to and from other devices. The display unit displays various screens. The operation unit receives input from the store clerk, who is the operator. Multiple kitchen printers 60 may be installed. In addition, like the touch panel 54 of the kitchen monitor 50, the operation unit of the kitchen printer 60 may also constitute a reception means for receiving operations to change the attributes of products to be output as order information on a serving slip or the like.

[0030] The food delivery monitor 70 is mainly installed at or near the boundary between the kitchen and the customer seating area, and receives information about the products (menu items) ordered at each order input device (POS terminal device 20, ticket vending machine 30, mobile terminal 40) that have been cooked based on cooking instructions as food delivery instructions, and displays various information such as product information necessary for food delivery based on the received information. This food delivery monitor 70 is an example of output means that outputs product information. 8 is a schematic block diagram showing an example of the configuration of the food delivery monitor 70. As shown in the figure, the food delivery monitor 70 is configured by interconnecting a CPU 71, a ROM 72, a RAM 73, a touch panel (display and operation unit) 74, and a communication unit 75 via a bus.

[0031] The CPU 71 executes various programs. The ROM 72 stores, for example, various programs executed by the CPU 71, image data (image format information) displayed on the touch panel 74, and the like. The RAM 73 temporarily stores files received from the management device 10 (for example, menu files, instruction files, etc.). The touch panel 74 is a display means for displaying serving instructions for cooked products, and is also an input means for inputting completion by touching the product for which serving has been completed. Note that, like the touch panel 54 of the kitchen monitor 50, the touch panel 74 may also serve as a reception means for receiving operations to change the attributes of products displayed on the serving instruction screen for instructing product serving. The communication unit 75 transmits and receives data to and from other devices (such as an order input device such as the mobile terminal 40, or the management device 10).

[0032] The kitchen monitor 50 and the food delivery monitor 70 may be configured to be able to switch roles with the operation of a switch button, etc. Also, although one food delivery monitor 70 is shown in the figure, there is no particular limit to the number of monitors, and multiple monitors may be installed.

[0033] The software resources of the ordering system 1 described above can be distributed or consolidated into any of the hardware resources by appropriate design, and the hardware resources can also be configured as physically integrated or separate devices. For example, the functions of the management device 10 can be distributed and held in the POS terminal device 20, kitchen monitor 50, etc. Furthermore, the software resources described above that are to be held in the management device 10 can be held in a cloud server.

[0034] ●Processing flow Next, an example of the operation of this ordering system 1 when accepting an order will be described. In this ordering system 1, there are three types of order input devices: a POS terminal 20, a ticket vending machine 30, and a mobile terminal 40. Each device has a different method for ordering and paying. Specifically, with the POS terminal 20, a store clerk accepts orders from customers who enter the store and settles the bill at the same time. With the ticket vending machine 30, customers enter their orders themselves and settle the bill at the same time. On the other hand, with the mobile terminal 40, when customers seated at a table place additional orders, a store clerk accepts orders from customers, and settlement is made by the POS terminal 20 when the customer leaves the store after eating. In other words, in this example, the POS terminal 20 is a pre-payment and post-payment system, whereby settlement is made both when ordering and when leaving the store. The ticket vending machine 30 is a pre-payment system, whereby settlement is made when ordering. The mobile terminal 40 does not settle the bill itself, but rather has the POS terminal 20 settle the bill. In other words, in this example, there are multiple payment processing methods, resulting in a complex configuration. In other words, the ordering system 1 has order input devices (POS terminal device 20 and ticket vending machine 30) that perform settlement according to the order input information, and an order input device (mobile terminal 40) that does not perform settlement.

[0035] FIG. 9 is a flow diagram of the order input process by each order input device. First, in the ticket vending machine 30, the customer operates the touch panel 34, operation key unit 35, etc. to input order data, perform payment processing, and issue a ticket (S101, S102). After payment processing and ticket issuance processing are completed, the ticket vending machine 30 transmits order information along with payment completion information to the kitchen monitor 50 and the POS terminal device 20 via its communication unit 39 (S103). The order information and payment completion information are transmitted to the kitchen monitor 50 for display purposes, and to the POS terminal device 20 for compilation purposes. The order information and payment information may be transmitted to the management device 10 instead of or together with the POS terminal device 20 for compilation, or the information may be transmitted to the kitchen monitor 50 or the POS terminal device 20 via the management device 10.

[0036] The mobile terminal 40 is used, for example, when accepting orders at a table where a customer is seated. Orders are placed using the mobile terminal 40 when a customer arrives at the restaurant and sits down at a table, or when a customer places an additional order after placing an order using the ticket machine 30 or POS terminal 20. That is, the store clerk inputs the order (item) from the menu that the customer has asked the store clerk about on the mobile terminal 40 by operating the touch panel 44, operation button unit 46, etc. (S201). After the order input is complete, the mobile terminal 40 transmits the order information together with the outstanding payment information to the kitchen monitor 50 and the POS terminal 20 via its communication unit 45 (S201). The order information and the outstanding payment information are transmitted to the kitchen monitor 50 for display purposes, and are transmitted to the POS terminal 20 for compilation purposes, etc. Instead of or together with the POS terminal device 20, the information may be transmitted to the management device 10 for aggregation, or the information may be transmitted to the kitchen monitor 50 or the POS terminal device 20 via the management device 10. Note that the order information may be input into the mobile terminal 40 by the customer himself / herself, instead of by a store clerk.

[0037] The POS terminal device 20 can select between an order input mode and a payment mode. For example, the order input mode is selected when accepting an order from a customer visiting the store, and the payment mode is selected when paying for unpaid items ordered via the mobile terminal 40 upon leaving the store. When the order input mode is selected on the POS terminal device 20, the process proceeds from step S301 to step S302, where the store clerk operates the operation unit 28 or the like to input the order, and then the payment process is performed (step S303). After the payment process is complete, the POS terminal device 20 transmits the order information together with payment completion information to the kitchen monitor 50 via its communication unit 29 (step S304). The order information and payment completion information are transmitted to the kitchen monitor 50 for display, etc. At this time, this information may be transmitted to the management device 10 for aggregation, etc. On the other hand, when the settlement mode is selected in the POS terminal device 20, the process proceeds from step S301 to step S305 and step S306, and the store clerk performs the settlement process by operating the operation unit 28, etc. At this time, this information may be transmitted to the management device 10 for aggregation or the like. In particular, in the case of post-payment, the POS terminal device 20 may be operated in a self-payment mode, and the customer may operate the POS terminal device 20 himself to perform payment processing for unpaid items.

[0038] FIG. 10 is a schematic diagram illustrating an example of the operation of the kitchen monitor 50. As shown in the figure, the kitchen monitor 50 inputs order information from the order input device (POS terminal device 20, ticket vending machine 30, mobile terminal 40) each time order information is generated (step S401). At this time, payment information (paid or unpaid) for the ordered items related to the order information is also input together with the order information. The order information also includes takeout information and additional information requested for each item when ordering. Takeout information is information on whether the ordered item is to be taken out. Additional information includes, for example, information on whether additional items such as sugar or milk are required to be added to coffee, and information on the timing of serving, such as before or after a meal.

[0039] Next, the entered order information, as well as payment information, take-out information, and additional information, are displayed on a cooking instruction screen displayed on the touch panel 54 of the kitchen monitor 50 (step S402). The cook prepares the product displayed on the cooking instruction screen, and when the product is complete, designates the completed product on the cooking instruction screen (step S403), which causes the designated completed product to be deleted from the cooking instruction screen (step S404).

[0040] The cooked items that were deleted from the cooking instruction screen in step S404 are displayed on the serving instruction screen displayed on the touch panel 74 of the serving monitor 70 (step S405). The server serves the items displayed on the serving instruction screen, and when a certain item has been served, the server designates the served item on the serving instruction screen (step S406). This causes the designated served item to be deleted from the serving instruction screen (step S407). In addition, information regarding the cooked product that has been erased from the cooking instruction screen may be sent directly from the kitchen monitor 50 to the serving monitor 70 as information regarding the product to be served, or information regarding the cooked product may be sent from the kitchen monitor 50 to the management device 10 first, and in response, information regarding the cooked product may be sent from the management device 10 to the serving monitor 70 as information regarding the product to be served.

[0041] ●Screen example <Cooking instruction screen according to the first example> Next, examples of screens displayed on the kitchen monitor 50 when the ordering system 1 executes its functions will be described. Fig. 11 shows an example of a cooking instruction screen (cooking instruction screen G1) displayed on the touch panel 54 of the kitchen monitor 50. Note that cooking instruction screens G2-G5, which will be described with reference to Figs. 12 to 15, are screens transitioned to from the cooking instruction screen G1.

[0042] As shown in Figure 11, the cooking instruction screen G1 has a product field G11 that displays products for each received order. In this product field G11, the products that make up one order are displayed in sections by item, and the order identification number G111, product name G112, quantity G113, and elapsed time G114 are displayed. In the example shown, only one order is displayed; if multiple orders are received, multiple product fields G11 are displayed in order of reception, for example, from left to right.

[0043] The order identification number G111 is an identification number assigned for accounting for ordered items and other processes, and varies depending on the order input device; for example, it is the receipt number for the POS terminal device 20, the ticket number for the ticket machine 30, and the table number for the mobile terminal 40 (in the case of multiple orders, it may be displayed as "table number - number of times"). One order identification number G111 is assigned for one or more items ordered by a customer in one order (one order or one transaction). The quantity G113 is displayed next to the product name G112, so that the number of each product included in one order can be grasped. In the illustrated example, one order includes one each of three types of products: "Squid," "Natto Gunkan," and "Kappa Temaki." The elapsed time G114 is the time that has elapsed since the cooking instruction screen G1 was displayed or the time that has elapsed since the order was received.

[0044] The cook cooks the instructed items one by one while referring to the cooking instruction screen G1, and when cooking is complete, touches the product name G112 of the completed item. This causes the cooked item to be deleted from the product column G11, and the order information for the deleted item is displayed separately on the serving instruction screen on the serving monitor 70. The person serving the food follows the instructions on the serving instruction screen and serves the displayed cooked items. The operation of erasing the product order information from the cooking instruction screen G1 upon completion of cooking may be performed for each product as described above, but alternatively, or in addition to this, the order information for all products displayed in the product column G11 may be erased from the product column G11 all at once and displayed on the serving instruction screen upon touching the order identification number G111 or the like.

[0045] The product column G11 may also display payment information as "unpaid" or "paid" in a distinguishable manner. This type of display is particularly effective when, for example, the same waiter who prepares the food is also responsible for paying the bill, or when the serving instruction screen is not displayed. This payment information may also be displayed using symbols, numbers, colors, or other distinguishing features other than text. Additionally, additional information about each product may be displayed in the product field G11. Examples of unacceptable information include "sugar" (additional product) and "after meals" (serving time), and displaying the additional information in the product field G11 can prevent mistakes in cooking or preparation. Note that additional information can also include various other information besides the above. Additionally, the product field G11 may display information such as "take-out" as take-out information. This allows easy and reliable recognition of not only whether the ordered product has been paid for, but also whether it is a take-out product. Note that the take-out information may also be displayed using symbols, colors, etc. instead of letters.

[0046] The product section G11 has an order information display area G115 that displays specific product details. This order information display area G115 consists of an active display area G1151 that displays specific order information of attributes that have been set to be output as order information by the setting unit 12, and a passive display area G1152 that displays, in a concealed manner, the contents of order information of attributes that have not been set to be output.

[0047] In the active display area G1151, the contents of the products included in the order information that are classified into the attribute that has been set to be output are specifically displayed. The example shown in the figure shows a case where the setting has been made to output products classified into the attribute "nigiri", and of the products included in the order information, three products that are classified into this attribute "nigiri" - "Squid", "Natto Gunkan", and "Kappa Temaki" - are displayed, and the area displaying these three products constitutes the active display area G1151.

[0048] The passive display area G1152 is provided only when the order information includes products classified into an attribute other than the attribute set to be output. As shown in the example shown, if the setting is made to output products classified into the attribute "nigiri," even if the order information includes products classified into the attribute "drinks," the specific product details are not displayed in the order information display area G115 because the products classified into the attribute "drinks" are not subject to output. On the other hand, a passive display area G1152 that conceals the specific product details is provided so that the user can recognize that the order information includes products classified into an "attribute" that is not subject to output. The size of the passive display area G1152 is configured to be large enough to display all products when all products with attributes not set as output targets are set as output targets. Therefore, if the order information does not include products classified into attributes other than those set to be output, the passive display area G1152 is not provided. Furthermore, the size of the passive display area G1152 allows the operator to intuitively grasp how many other products are included in the product information, even though they are not specifically displayed in the order information display area G115, and this may also prompt the operator to change the attributes to be output.

[0049] When all of the products whose order information is output in the product field G11 have been cooked, that is, when all of the products output in the active display area G1151 have been cooked, the product field G11 may be erased regardless of whether the passive display area G1152 is present, or the product field G11 may not be erased as long as the passive display area G1152 is present. Also, when there is no more order information for products to be output in the active display area G1151, the attributes of the products whose order information is to be automatically output may be changed, and the order information for the products that were hidden in the passive display area G1152 may be output.

[0050] At the bottom (near the bottom edge) of the cooking instruction screen G1, there are displayed the number of cooking items G121, another display selection button G122, a switch button G123, as well as a page number display, a previous button, a next button, a back button, a sell-out operation button, and a top priority registration button.

[0051] The cooking count display G121 displays the total number of currently ordered items per order identification number G111. This display allows the user to grasp the total number of orders to be served when serving items per order identification number G111. The select another display button G122 is one of the operators that constitute the reception means for receiving an operation to change the attributes that have been set by the setting unit 12. When the select another display button G122 is pressed, a pop-up window G21 for setting or changing the set attributes is displayed, as shown in FIG. 12.

[0052] The switching button G123 is a button for switching between the roles of the kitchen monitor 50 and the food distribution monitor 70, and is an example of a switching means. Pressing this switching button G123 switches the kitchen monitor 50 to function as the food distribution monitor 70. Note that since the example shown is the display screen of the kitchen monitor 50, the name of the switched "food distribution monitor" is displayed on the switching button G123 so that it can be seen that pressing the switching button G123 switches the kitchen monitor 50 to the food distribution monitor 70.

[0053] A button similar to this switching button G123 is also provided on the screen displayed on the food preparation monitor 70. As with the switching button G123 in the illustrated example, the button provided on the screen of the food preparation monitor 70 may display the name of "Kitchen Monitor" after switching. However, in the food serving scene, it is not necessary to distinguish between food servings according to product attributes on the screen displayed on the food serving monitor 70, and there is little need to switch the displayed products by attribute. Therefore, the kitchen monitor 50 may display products by narrowing down the attributes, while switching the kitchen monitor 50 to the food serving monitor 70 may display all cooked products regardless of their attributes. In this case, the food serving monitor 70 may not have a button equivalent to the separate display selection button G122. On the other hand, as described above, while it is not necessary to distinguish between serving items by product attributes on the screen displayed on the food delivery monitor 70, there are cases in which it is desirable to switch the display content depending on the serving destination. For example, in a store with multiple areas, the serving destinations of items may differ. That is, one floor may be large and servers may be in charge of dedicated serving areas, or a store may have multiple floors and physically separate floors. In such cases, for example, when there are enough staff members to serve food, the staff may be assigned to each area, such as a server assigned to area A and a server assigned to area B, and the food delivery monitor 70 may also be able to narrow down the display content based on the attributes of the serving destination, such as for area A and area B. On the other hand, when there are not enough staff members to serve food, it would be convenient to be able to switch the displayed product attributes depending on the situation, such as having one server serve both areas A and B. Therefore, a button performing a function similar to the separate display selection button G122 may be provided. In either case, the function of the setting unit 12 may be enabled or disabled for each kitchen monitor 50 and each food distribution monitor 70 in accordance with the operation of the store, and the separate display selection button G122 may be enabled or disabled accordingly. Note that "disabled" here includes both making it invisible and making it displayed but not accepting any operation.

[0054] FIG. 12 shows a cooking instruction screen G2 that is displayed when the separate display selection button G122 is pressed on the cooking instruction screen G1 shown in FIG. The cooking instruction screen G2 displays a pop-up window G21 for setting or changing the attributes to be output. This pop-up window G21 is an example of an attribute selection display means that displays multiple attributes and the number of orders for each attribute side by side when accepting an operation to change the attributes of products to be output as order information, and is provided with a setting display area G22, an OK button G231, a cancel button G232, and a default button G233.

[0055] The setting display area G22 is provided with an output target specification field G221, an attribute display field G222, and an order number display field G223 for each product attribute. The output target specification field G221 is a field for specifying the attribute of the ordered product to be output specifically in the product field G11 on the cooking instruction screen G2. The specification changes depending on whether the operator touches or presses the field. In the illustrated example, products classified as "nigiri" are specified as output targets. From this state, specifying the output target specification field G221 corresponding to the "nigiri" attribute changes the output target so that the "nigiri" attribute is excluded. On the other hand, specifying the output target specification field G221 corresponding to the "fried food" or "drink" attributes changes the setting so that the "fried food" or "drink" attributes are output targets. In the attribute display field G222, all attributes of the products handled by the ordering system 1 are individually displayed. The order count display field G223 displays the quantity of order information corresponding to each attribute. In the illustrated example, it can be seen that there is one order for each of the "nigiri" and "drink" attributes, but no order for the "fried food" attribute. Because the number of orders can be ascertained, even if the attributes to be output are changed, it can be determined that there is no need to display attributes with zero order counts. It can also be determined that attributes with a large number of order counts do not need to be displayed because outputting them would make the screen difficult to read. It is also possible to choose not to display information related to attributes with zero order counts in the pop-up window G21 at all.

[0056] The OK button G231 is a button for executing an operation to confirm the specified input content in the output target specification field G221. The cancel button G232 is a button for executing an operation to cancel the specified input content in the output target specification field G221. The default button G233 is a button for resetting the settings in the output target specification field G221 to the default values. The default value can be set to any value, but for example, it may be set to output only the attributes of products handled by the kitchen where the kitchen monitor 50 displaying the cooking instruction screen G2 is installed.

[0057] While referring to the information in the pop-up window G21, the operator arbitrarily selects the output target selection field G221 corresponding to the attribute for which the operator wants to output the order information, and then touches or presses the OK button G231, as shown in Fig. 13. The example in Fig. 13 shows that the attribute "drink" has been selected in addition to the attribute "nigiri" which was already selected for output. As a result, when a change to the attributes of the product to be output as order information is accepted, the attributes of the output target are changed by the change unit 13. In addition, the pop-up window G21 is closed accordingly. The output target specification field G221 and the OK button G231 for confirming the content of the specification input are both operators that constitute a receiving means for receiving an operation to change the attribute that has been set by the setting unit 12.

[0058] Figure 14 shows the cooking instruction screen G4 when a change in the attribute of the output target is accepted in Figure 13. As a result of specifying the attribute of "drinks," which was not specified as an output target on the cooking instruction screen G1, as shown in Figure 14, the product column G11 displays "beer," "tea," and "coffee," which are classified as "drinks," in the order information display area G115. As a result of these products being output, the passive display area G1152, which potentially indicated the presence of products classified as "drinks," disappears from the order information display area G115, and the order information display area G115 is now composed of only the active display area G1151.

[0059] In addition, in Figures 11 to 14, an example has been described in which a pop-up window G21 is displayed as an example of a receiving means for receiving changes to the attributes of the product for which order information is to be output by touching the separate display selection button G122, etc. However, regardless of this, the information and controls shown in the pop-up window G21 may be displayed on the screen at all times.

[0060] 11 to 14, product order information can also be output in the same manner as in the cooking instruction screen G1 on the cooking instruction or serving instruction slip printed by the kitchen printer 60 and on the serving instruction screen displayed on the touch panel 74 of the serving monitor 70, which instructs serving after cooking is complete. That is, for products for which order information output is set, order information is output in a format similar to the product field G11, and cooking and serving instructions are issued. Furthermore, similar to the operations and processes based on the separate display selection button G122 on the cooking instruction screen G1, operations may be accepted from the controls provided on the serving instruction screen or a touch panel or operation keys separately provided on the kitchen printer 60 to change the attributes of the products for which order information is output. The cooking instruction screen and the cooking instruction or serving instruction slip can be configured in the same manner as the cooking instruction screen, and this also applies to the second to fourth cooking instruction screens described below.

[0061] <Cooking instruction screen according to the second example> FIG. 15 shows a second example of the cooking instruction screen (cooking instruction screen G5). In this example, different operators from those on the cooking instruction screen G1 are provided on the screen as a means for accepting an operation to change the attributes of the order information to be output. That is, in addition to the components provided on the cooking instruction screen G1, the cooking instruction screen G5 is provided with operators G51, G52, and G53 for each attribute that accept an operation to switch the attributes of the products to be output.

[0062] Each of the controls G51, G52, and G53 is associated with a product attribute, and in response to a designation operation such as pressing or touching, a product with the associated attribute is output. In the illustrated example, touching the operator G51, etc., outputs order information for products with all attributes included in the order information. Touching the operators G52 and G53, etc., outputs order information for products included in the order information that are classified as attribute 1 or attribute 2, respectively. In this example, attribute 1 and attribute 2 are "nigiri," "fried food," "drinks," etc., and may be displayed using the names of these specific attributes.

[0063] <Cooking instruction screen according to the third example> FIG. 16 shows an example of a cooking instruction screen (cooking instruction screen G6) that displays each ordered item in a single-item display format. As shown in the figure, in this display format, ordered items are displayed in a section (section area) G61 for each item. The product section G61 is a section area for cooking instructions that sections items by order information and instructs cooking. In each displayed item section G61, the product name G611 is displayed on the right, the quantity G612 on the left, an order identification number G613 above the quantity G612, and elapsed time G614 to the right of the order identification number G613. The order identification number G613 is an identification number assigned to the ordered item for accounting and other processing. It varies depending on the order input device; for example, it is the receipt number for the POS terminal device 20, the ticket number for the ticket vending machine 30, and the table number for the mobile terminal 40 (in the case of multiple orders, it may be displayed as "table number-number of times"). In this example, the receipt number is used as the order identification number G613, and one number is assigned for one or more items ordered by a customer in a single order (one order or one transaction). In this example, the order identification numbers "324" (tea and hamburger) and "327" (hamburger and french fries) are shown as items ordered at the same time. Note that the order identification numbers "324" (tea and hamburger) represent two items ordered at the same time (single items), while the order identification number "327" (hamburger and french fries) represents one item ordered as part of a burger lunch set; however, in the single item display mode, the display will be similar. The elapsed time G614 is the time elapsed since the cooking instruction screen G1 was displayed, or the time elapsed since the order was received.

[0064] Each product column G61 is displayed in the order of earliest order, from top left to bottom right. This makes it easy to determine which product needs to be cooked first. The order direction may be left to right, top to bottom, or bottom to top (the same applies to the other examples below). As mentioned above, the elapsed time G614 is displayed, making it easy to determine how quickly the food needs to be cooked. Although not explicitly shown in FIG. 16, the color of each product column G61 changes depending on the elapsed time. For example, a product column G61 with an elapsed time of 3 minutes or less is blue, a product column G61 with an elapsed time of 3 to 7 minutes is yellow, a product column G61 with an elapsed time of 7 to 10 minutes is red, and a product column G61 with an elapsed time of 10 minutes or more is flashing red. An alarm may also be added to this. This also makes it easy to determine which product needs to be cooked first and how quickly the food needs to be cooked.

[0065] Below the order identification number G613 in the specified product field G61 (in this example, order identification numbers "319" and "321"), "Unpaid" (payment information G615) is displayed. In other words, for products that do not display "Unpaid," payment information of "Payment Completed" is displayed. By displaying the payment information G615 in the product field G61 in this way, the waiter preparing the food can be clearly informed of the unpaid status. This type of display is particularly effective, for example, in cases where the waiter preparing the food is also responsible for multiple payments, or in cases where the serving instruction screen is not displayed. In other words, because the payment information is displayed on the touch panel 54 along with the order information, it is easy to determine whether the product has been paid for or not, making the accounting process easy and reliable without any mistakes. As described above, order input devices include the POS terminal 20, ticket vending machine 30, and mobile terminal 40. Even if order input devices that perform pre-payment (settlement) and post-payment (non-settlement) are mixed, forgetting to perform the payment process and confusion during the payment process can be prevented. If payment has already been completed, "Payment Completed" may be displayed in the product field G61. As in this example, it is easy to understand and preferable to display whether payment has already been completed within or near each product field (order data) G61 displayed in a section for each order information. The payment information G615 may also be displayed using symbols, numbers, or other elements other than text, or by changing the color of each section.

[0066] Below the product name G611 or quantity G612 in a specific product field G61 (in this example, order identification numbers "321" and "324"), additional information G616 such as "sugar" (additional product) and "after meal" (serving time) is displayed. By displaying the additional information G616 in the product field G61 in this way, the additional information can be clearly communicated to the waiter who is cooking, and mistakes in serving food can be prevented. This type of display is particularly effective, for example, when the waiter who is cooking also serves food at the same time, or when the serving instruction screen is not displayed. Various other information besides the above can also be used as additional information (the same applies to the display mode of the serving instruction screen).

[0067] Below the quantity G612 in a specific product field G61 (in this example, the order identification number "323"), "take-out" is displayed as take-out information G617. By displaying the take-out information G617 in the product field G61 in this way, it is possible to easily and reliably recognize not only whether the ordered product has been paid for, but also whether it is a take-out product. This type of display is particularly effective, for example, when the staff member who prepares the food also serves the food at the same time, or when the serving instruction screen is not displayed. Note that the take-out information G617 may be displayed using symbols, colors, etc. instead of letters.

[0068] At the bottom (near the bottom edge) of the cooking instruction screen G1, there are displayed a total number of orders display G618, an event display button G619, a complete first button G620, an item preparation status switch button G621, a layout change button G622, as well as a page number display, a page switch button, a back button, and a logout button.

[0069] The total order count display G618 displays the total number of currently ordered items per order identification number G613. This display allows the total number of times items have been served to be ascertained when items are served per order identification number G613. Previously, there was no such display per order identification number, and items had to be counted one by one to ascertain the number of times they have been served, but this allows for a quick glance. The event display button G619 displays the item status change history. The complete first button G620 completes (deletes) the first item field G61 (in this example, the item field for order identification number "312") on the cooking instruction screen G6. The item preparation status switch button (screen switch button) G621 switches the display on the touch panel 54 between the cooking instruction screen and the serving instruction screen. The layout change button (display mode switch button) G622 switches between the single item display mode, the order unit display mode, and the matrix display mode.

[0070] <Cooking instruction screen according to the fourth example> Fig. 17 shows an example of a cooking instruction screen (cooking instruction screen G7) that displays the products instructed to be cooked in a matrix format. In the cooking instruction screen G7 shown in the figure, the same or corresponding parts as those in the cooking instruction screen G6 shown in Fig. 16 are denoted by the same reference numerals.

[0071] As shown in the figure, in this display mode, the vertical axis (rows) is for each product category (product name G611) and the horizontal axis (columns) is for each order identification number G613. In each square of the matrix, the number of items to be cooked G612, the associated payment information G615, and additional information G616 are displayed. On the left side of the matrix, each product name G611 and the total number of items to be cooked G711 are displayed, and above the matrix, each order identification number G613 and elapsed time G614 are displayed in numerical order (chronological order) from left to right. Displaying a matrix in this way makes it easy to grasp the type and quantity of items that need to be cooked and the cooking priority order.

[0072] Although not explicitly shown in FIG. 17, similar to the manner described in FIG. 16, the color of the rectangular grid displaying the number of items G612, the surrounding frame, letters, numbers, etc. may change or even flash depending on the elapsed time. At this time, the color of the area displaying the order identification number G613 and elapsed time G614 may also change or flash. An alarm may also be added to this. This also makes it easy to determine which items need to be cooked first and how quickly they need to be cooked.

[0073] While the quantity G612 displayed in the vertical column for a specific order identification number G613 (in this example, the "10" and "10" for order identification number "227") is displayed, "unpaid" (payment information G615) is displayed to indicate that the product has not yet been paid for. In other words, it indicates that the 10 french fries and 10 hamburgers ordered with order identification number "227" have not yet been paid for. In other words, for products that do not display "unpaid," payment information of "paid" is displayed. The unpaid display is also displayed in the product name G611. Note that even if there is a product displayed as unpaid that has been paid for with a different order identification number G613, it may be possible to display "unpaid" in the product name G611 to at least draw attention to the fact that there is an unpaid product among those products. Conversely, it may be possible not to display "unpaid" in the product name G611.

[0074] As with the unpaid display above, in the box displaying the quantity G612 (in this example, among the three products with order identification number "224"), additional information G616 is displayed, such as "sugar" (additional product), "after meal" (serving time), and "before meal" (serving time). The additional information G616 is also displayed in the product name G611. Note that even if a product with additional information displayed has a different order identification number G613 and no additional information, the additional information may be displayed in the product name G611 to at least draw attention to the fact that the product contains additional information. Conversely, additional information may not be displayed in the product name G611.

[0075] The cook prepares the items displayed on the cooking instruction screen G7, and when a specific item is cooked, touches the field for the quantity G612 of the cooked item on the cooking instruction screen G7. This erases the vertical column of order identification numbers G613, including the pressed quantity G612, from the cooking instruction screen G7. When a vertical column of order identification numbers G613 is erased, the entire column of order identification numbers G613 to the right of it moves to the left (although this does not have to be done). However, if the quantities G612 of multiple different items are displayed in a single vertical column of order identification numbers G613 (for example, order identification numbers "224," "225," and "227"), the display of the pressed item remains, for example by changing color, until all the quantities G612 in the vertical column are pressed. Thereafter, when cooking of all items is completed and the corresponding quantities G612 are pressed, the entire vertical column is erased.

[0076] The cooked items that have been deleted from the cooking instruction screen G7 are displayed on the serving instruction screen, for example, in units of order identification number G613. In this example, because the cooking instruction screen G7 is in a matrix display format, the serving instruction screen may also display serving instructions in a matrix display format accordingly. That is, the serving instruction screen may display the number of completed items to be served, along with the associated payment information and additional information, in each square of a matrix (rows) with the vertical axis (rows) representing product names and the horizontal axis (columns) representing order identification numbers. By displaying the serving instruction screen in a matrix format in this way, the type and quantity of items to be served and the serving priority can be easily grasped.

[0077] The configurations and display modes of the cooking instruction screens G1, G2, G3, and G4 described above may be applied to other screens, as long as there are no contradictions. Furthermore, the configurations and display modes of the cooking instruction screens G1, G2, G3, and G4 may also be appropriately adopted for the display unit or slip of the kitchen printer 60, or the serving instruction screen output on the serving monitor 70.

[0078] ● Overview of implementation The present invention relates to an ordering system.

[0079] Conventionally, ordering systems in restaurants and other establishments have been configured with an input device (such as a ticket machine, POS terminal, or mobile terminal; hereinafter referred to as the "order input device") that accepts orders from customers, and a display device (kitchen monitor) that uses the order data accepted by the order input device to instruct the cooking and serving of the products. Once cooked, the products are served to the customers by a waiter.

[0080] In this regard, Patent Publication No. 3463808 discloses an electronic cash register device that inputs multiple menu items ordered by customers and prints the input menu items on multiple kitchen printers installed in different sections of the kitchen, and that on the multiple kitchen printers, a device is disclosed that prints all of the multiple menu items ordered by customers, distinguishing between menu items related to the section and menu items related to other sections.

[0081] However, when grouping products by attribute and displaying only product information for those attributes on kitchen displays installed in each kitchen, there may be times when a small number of people need to operate the kitchen, which can be inconvenient as it requires staff to go around to each kitchen to confirm cooking instructions.

[0082] Therefore, one of the objects of the present invention is to provide an ordering system that can easily check orders with different attributes according to the situation.

[0083] In order to achieve the above object, an ordering system according to one aspect of the present invention comprises an information storage means for storing attributes of target products included in order information, a setting means for setting attributes of products to be output as order information from among the attributes, a modification means for modifying the attributes set by the setting means, and an output means for outputting product information of products whose attributes have been modified by the modification means.

[0084] The device may further include a reception means for receiving an operation to change the attributes by the change means, and an attribute selection display means for displaying a plurality of the attributes and the number of product orders for each attribute side by side when the reception means receives an operation to change the attributes.

[0085] The system may further comprise an order information display means for displaying, for one order, an area for order information of attributes that have been set by the setting means to be output as order information, and an area for order information of attributes that have not been set to be output.

[0086] The system may further include a switching means capable of switching between a kitchen monitor display that displays the order information as cooking instructions and a food delivery monitor display that displays the product cooked based on the cooking instructions, and the setting means may be valid when the kitchen monitor display is on and invalid when the food delivery monitor display is on.

[0087] A computer program according to another aspect of the present invention causes an ordering system having an information storage means for storing attributes of target products included in order information to execute a setting process for setting attributes of products to be output as order information from among the attributes, a modification process for modifying the attributes set in the setting process, and an output process for outputting product information of the products whose attributes have been modified by the modification process.

[0088] The computer program that causes the ordering system to execute a predetermined process can be provided by downloading via a network such as the Internet, or by recording it on various computer-readable recording media such as a CD-ROM.

[0089] According to the ordering system of this embodiment described above, when displaying target products on the cooking instruction screen, serving instruction screen, etc., order information for each attribute can be output, and orders with different attributes can be easily confirmed depending on the situation. [Explanation of symbols]

[0090] 1: Ordering system 10: Management device 11: Information storage unit (information storage means) 12: Setting unit (setting means) 13: Change section (change means) 14: Communication processing unit 20: POS terminal device 30: Ticket machine 40: Mobile devices 50: Kitchen monitor (output means) 54: Touch panel 60: Kitchen printer (output means) 70: Food distribution monitor (output means) 74: Touch panel

Claims

1. an information storage means for storing attributes of the target product included in the order information; a setting means for setting the attributes of the product to be output as order information among the attributes; a change means for changing the attribute set by the setting means; an output means for outputting product information of the product whose attributes have been changed by the change means; Equipped with Ordering system.

2. a receiving means for receiving an operation to change the attribute by the changing means; and an attribute selection display means for displaying, when the reception means receives an operation to change the attributes, a plurality of the attributes and the number of product orders for each of the attributes side by side. The ordering system of claim 1.

3. The system further comprises an order information display means for displaying, for one order, an area for order information of attributes set by the setting means to be output as order information and an area for order information of attributes not set to be output. An ordering system according to claim 1 or claim 2.

4. The apparatus further includes a switching means for switching between a kitchen monitor display that displays the order information as cooking instructions and a serving monitor display that displays the product cooked based on the cooking instructions, the setting means is enabled when the kitchen monitor display is on and disabled when the serving monitor display is on, The ordering system according to claim 1 or 2.

5. An ordering system having an information storage means for storing attributes of target products included in order information, a setting process for setting attributes of the product to be output as order information among the attributes; a change process for changing the attribute set in the setting process; an output process for outputting product information of the product whose attributes have been changed by the change process; Computer program.

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