Vehicle terminal, management method, and program

Abstract

To properly manage a driver.SOLUTION: A vehicle terminal is used when a driver of a vehicle drives the vehicle on duty as a commercial vehicle which is transportation means of users, the vehicle terminal including one or more processors. The processor executes a driver application for supporting the duty of the driver in accordance with input by the driver, acquires a current position of the vehicle terminal by executing the driver application, determines whether the current position is within a first area, and does not allow, when the processor determines that the current position is located outside the first area before the start of the duty, a video call with a predetermined business operator to which the driver belongs.SELECTED DRAWING: Figure 4

Description

[Technical Field]

[0001] The present invention relates to a vehicle terminal, a management method, and a program. [Background technology]

[0002] There are known technologies for dispatching a taxi in response to a user's request for dispatching a taxi. For example, Patent Document 1 discloses a technology for estimating the arrival times of the user and the taxi at the user's desired boarding location, matching the estimated results, and dispatching a taxi so as to minimize the difference between the estimated results. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Publication No. 2023-027694 Summary of the Invention [Problem to be solved by the invention]

[0004] Recently, the shortage of taxi drivers has become a serious problem in some regions. As a result, there are areas where the supply of taxis is insufficient to meet the demand for taxi dispatch. As a result, the introduction of ride-sharing (Japanese-style ride-sharing), in which ordinary drivers use their own cars to transport users for a fee, is progressing.

[0005] When a driver transports a user for a fee, the driver performs necessary tasks related to the safety of the transportation before and after the service. Such necessary tasks include, for example, a roll call in which the taxi company checks at least the driver's condition. In ride-sharing services, this roll call may take the form of a remote roll call, which is conducted indirectly between the location of the taxi company and a remote location away from the taxi company's location using a vehicle terminal. In remote roll calls, the location of the driver varies, so it is desirable to properly manage the driver.

[0006] In view of the above, an object of the present invention is to provide a vehicle terminal, a management method, and a program that enable appropriate driver management. [Means for solving the problem]

[0007] In order to solve the above problem, the vehicle terminal of the present invention is a vehicle terminal used by a vehicle driver when he or she is on duty driving the vehicle as a commercial vehicle, which is a means of transportation for a user, and is equipped with one or more processors, and the processor executes a driver application that assists the driver in the driving duty in accordance with the driver's input, and by executing the driver application, obtains the current location of the vehicle terminal and determines whether the current location is within a first area, and if the processor determines that the current location is outside the first area before the start of the driving duty, the driver is not allowed to make a video call with the specified business operator to which the driver belongs.

[0008] If the processor determines that the current location is within the first area before the start of the drive, it may allow the execution of a self-check assistance that checks at least certain items of the driver, and if it determines that all required items in the self-check before the start of the drive have been completed, it may allow the execution of the video call, and if it determines that the current location is outside the first area before the start of the drive, it may not allow the execution of the self-check assistance, and by the processor not allowing the execution of the self-check assistance, the execution of the video call may not be allowed.

[0009] The processor may determine whether the current location is within a second area larger than the first area, which indicates the business area of ​​a specified business operator to which the driver belongs, and if, after the driver's shift ends, the processor determines that the current location is outside the second area, the video call may not be permitted to be made.

[0010] If the processor determines that the current location is within the second area after the end of the drive, it may allow the execution of a self-check assistance that checks at least certain items of the driver, and if it determines that all required items in the self-check after the end of the drive have been completed, it may allow the execution of the video call, and if the processor determines that the current location is outside the second area after the end of the drive, it may not allow the execution of the self-check assistance, and by not allowing the execution of the self-check assistance, the execution of the video call may not be allowed.

[0011] In order to solve the above problem, the management method of the present invention involves a computer executing a driver application to assist the driver in driving a vehicle as a commercial vehicle, which is a means of transportation for a user, in accordance with input from the driver, and by executing the driver application, the computer obtains the current location and determines whether the current location is within a first area, and if the computer determines that the current location is outside the first area before the start of the drive, the driver is not allowed to make a video call with a specified business operator to which the driver belongs.

[0012] In order to solve the above problem, the program of the present invention is a program including a driver application that supports the driving of a driver who drives a vehicle as a commercial vehicle that is a means of transportation for a user, and causes a computer to obtain the current location of the computer, determine whether the current location is within a first area, and if the computer determines that the current location is outside the first area before the start of the driving, the driver is not allowed to make a video call with a specified company to which the driver belongs. [Effects of the Invention]

[0013] According to the present invention, it is possible to appropriately manage drivers. [Brief explanation of the drawings]

[0014] [Figure 1] FIG. 1 is a block diagram for explaining an outline of a vehicle dispatch management system. [Figure 2] FIG. 2 is a block diagram illustrating the configuration of a user terminal. [Figure 3] FIG. 3 is a block diagram illustrating the configuration of the taxi terminal. [Figure 4] FIG. 4 is a block diagram for explaining the configuration of the NRS terminal and the associated devices. [Figure 5] FIG. 5 is a block diagram illustrating the configuration of the carrier terminal. [Figure 6] FIG. 6 is a block diagram illustrating the configuration of the vehicle dispatch management server. [Figure 7] FIG. 7 is a diagram showing an example of a top screen displayed on the display device when the driver application of the NRS terminal is started before the start of driving duty. [Figure 8] FIG. 8 shows an example of the daily inspection screen. [Figure 9] FIG. 9 shows an example of a self-check screen for pre-duty tasks. [Figure 10] FIG. 10 is a diagram illustrating the flow of pre-duty work. [Figure 11] FIG. 11 shows an example of a video call screen on the NRS terminal. [Figure 12] FIG. 12 is a diagram showing an example of a menu screen displayed on the display device of the NRS terminal during crew duty. [Figure 13] FIG. 13 shows an example of a self-check screen for necessary post-duty work. [Figure 14] FIG. 14 is a diagram illustrating the flow of necessary post-duty work. DETAILED DESCRIPTION OF THE INVENTION

[0015] Preferred embodiments of the present invention will be described in detail below with reference to the accompanying drawings. Dimensions, materials, and other specific values ​​shown in the embodiments are merely examples for facilitating understanding of the invention and, unless otherwise specified, do not limit the present invention. In this specification and drawings, elements having substantially the same functions and configurations are designated by the same reference numerals to avoid redundant explanation, and elements not directly related to the present invention are not shown.

[0016] (Management System 1) FIG. 1 is a block diagram for explaining an overview of a management system 1. The management system 1 includes a plurality of user terminals 20, a plurality of taxi terminals 30, a plurality of taxi vehicles 32, a plurality of NRS terminals 40, a plurality of NRS vehicles 42, one or more business operator terminals 50, and one or more management servers 60. In the management system 1, NRS vehicles 42 are included in addition to taxi vehicles 32 as commercial vehicles that serve as transportation means for users 2. Here, NRS is an abbreviation for Nippon-style Ride Share or Nihon-gata Ride Share, and refers to a service in which ordinary drivers transport users 2 for a fee using their own cars or the like.

[0017] Hereinafter, for ease of explanation, when referring to the taxi vehicle 32 and the NRS vehicle 42 collectively without distinction, they may be simply referred to as the vehicle. When referring to the taxi driver 3 of the taxi vehicle 32 and the NRS driver 4 of the NRS vehicle 42 collectively without distinction, they may be simply referred to as the driver. When referring to the taxi terminal 30 and the NRS terminal 40 collectively without distinction, they may be referred to as the vehicle terminal.

[0018] Furthermore, the work of a driver driving a vehicle as a commercial vehicle, which is a means of transportation for User 2, may be referred to as "duty." Furthermore, the work of performing duty, in other words, the driving time, may be referred to as "shift." Furthermore, the transportation unit from the time when the driver loads passengers into the vehicle to the time when the passengers are transported and payment is completed (in other words, the time when the passengers are dropped off) may be referred to as "sales." In other words, a driver will perform one or more sales during one shift of work.

[0019] The user terminal 20 is an electronic device owned by the user 2. The user 2 is a passenger in a commercial vehicle (such as a taxi vehicle 32 or an NRS vehicle 42). Examples of the user terminal 20 include a smartphone, a personal computer, and a tablet PC. In the management system 1, there are multiple combinations of users 2 and user terminals 20. Note that the user 2 in this embodiment is not limited to one person, and may refer to multiple people who can ride in one taxi vehicle 32.

[0020] FIG. 2 is a block diagram illustrating the configuration of the user terminal 20. The user terminal 20 includes a communication device 120, a processing device 122, a display device 124, an input device 126, and a storage device 128. The communication device 120 is communicatively connected to an external device, such as a management server 60, via a base station 5 and a network 6. The processing device 122 includes a semiconductor integrated circuit including a processor such as a central processing unit (CPU), a read-only memory (ROM) storing programs, and a random access memory (RAM) used as a work area. A user application for the management system 1 is installed on the user terminal 20. The processing device 122 runs the program to control the user application and function as a vehicle dispatch request unit 180 that assists the user 2 in inputting a vehicle dispatch request. The display device 124 includes a liquid crystal display, an organic electroluminescence (EL) display, or the like, and displays various information, such as an image of the user application used to make a vehicle dispatch request. The input device 126 includes a touch panel, switches, buttons, keys, a microphone for voice input, etc. superimposed on the display device 124, and accepts input from the user 2, such as information for requesting a vehicle dispatch. The storage device 128 is configured with storage means such as an HDD (Hard Disk Drive), SD memory, SSD (Solid State Drive), etc.

[0021] The taxi terminal 30 is an electronic device (computer) loaned to a taxi driver (first driver) 3 of a taxi vehicle (first vehicle) 32, or an electronic device (computer) owned by the taxi driver 3. The taxi terminal 30 is associated with the taxi vehicle 32. Examples of the taxi terminal 30 include a smartphone, a personal computer, and a tablet PC. The taxi terminal 30 is an example of a vehicle terminal (first vehicle terminal).

[0022] FIG. 3 is a block diagram illustrating the configuration of the taxi terminal 30. The taxi terminal 30 includes a communication device 130, a processing device 132, a display device 134, an input device 136, and a storage device 138. The communication device 130 is communicatively connected to external devices, such as the operator terminal 50 and the management server 60, via a base station 5 and a network 6. The processing device 132 includes a semiconductor integrated circuit including a processor (CPU), a ROM storing programs, and a RAM used as a work area. A vehicle application for the management system 1 is installed in the taxi terminal 30. The processing device 132 runs a program to control the vehicle application and function as a dispatch response unit 182 that supports the taxi driver 3 in inputting responses to dispatch requests. The display device 134 includes a liquid crystal display and an organic electroluminescence (EL) display, and displays various information, such as a notification that the taxi 32 has been the subject of a dispatch request (dispatch target notification) and information related to the dispatch request (boarding location, user information about the user 2, and disembarking location). Hereinafter, the target of a dispatch request may be referred to as the "dispatch target," and the vehicle that has been dispatched may be referred to as the "dispatch target vehicle." The input device 136 includes a touch panel, switches, buttons, keys, a microphone for voice input, etc. superimposed on the display device 134, and receives input from the taxi driver 3, such as acceptance of the dispatch request. The storage device 138 is composed of storage means such as an HDD, SD memory, or SSD. The taxi terminal 30 can acquire its own position on a map through location identification means such as a GPS (Global Positioning System).

[0023] The taxi driver 3 is a driver who holds a Class 2 driver's license for a standard vehicle and belongs to a taxi business (general passenger automobile transportation business). The taxi vehicle 32 is, for example, a vehicle that belongs to a taxi business and can transport the user 2 as a taxi business for a fee. In the management system 1, there are multiple combinations of taxi drivers 3, taxi vehicles 32, and taxi terminals 30. Note that in this embodiment, an example of a four-wheeled taxi (hire car) is given as the taxi vehicle 32 to be dispatched, but the taxi vehicle 32 is not limited to this example, and may include, for example, a motorcycle (motorcycle taxi) or the like as long as it is a vehicle capable of transporting people.

[0024] The NRS terminal 40 is an electronic device (computer) owned by the NRS driver (second driver) 4, and can be placed in the NRS vehicle (second vehicle) 42. Examples of the NRS terminal 40 include a smartphone, a personal computer, and a tablet PC. The NRS driver 4, for example, brings his / her own NRS terminal 40 into the NRS vehicle 42, which is his / her own private car, and drives the NRS vehicle 42. The NRS terminal 40 is not limited to being brought into the vehicle when driving, but may also be pre-installed in the NRS vehicle 42. The NRS terminal 40 is used when the NRS driver 4 is on duty. This makes it possible to use the NRS vehicle 42 as a commercial vehicle in place of the taxi vehicle 32. The NRS terminal 40 is an example of a vehicle terminal (second vehicle terminal).

[0025] 4 is a block diagram illustrating the configuration of the NRS terminal 40 and associated devices. The NRS terminal 40 includes a communication device 140, a processing device 142, a display device 144, an input device 146, and a storage device 148. The communication device 140 is connected to the outside, for example, a carrier terminal 50 or a management server 60, via the base station 5 and the network 6 so as to be able to communicate with the outside. The processing device 142 has a semiconductor integrated circuit including a processor (CPU), a ROM in which programs and the like are stored, a RAM used as a work area, and the like.

[0026] A driver application 200 (driver app in FIG. 4 ), which is a vehicle application for the management system 1, is installed on the NRS terminal 40. The driver application 200 is software that supports the driving of the NRS driver 4. The processing device 142 controls the driver application 200 by running the program, and functions as a vehicle dispatch response unit 184 and a necessary work processing unit 202. The vehicle dispatch response unit 184 supports the NRS driver 4 in inputting responses to vehicle dispatch requests, etc.

[0027] Taxi driver 3 and NRS driver 4 perform necessary tasks related to transportation safety before the start of a driving shift and after the end of a driving shift. Hereinafter, for ease of explanation, the tasks required before the start of a driving shift may be referred to as pre-drive necessary tasks, and the tasks required after the end of a driving shift may be referred to as post-drive necessary tasks. When referring to pre-drive necessary tasks and post-drive necessary tasks collectively without distinguishing between them, they may simply be referred to as necessary tasks. Necessary tasks include roll calls. A roll call is a process in which the taxi company checks at least the driver's condition. Hereinafter, for ease of explanation, a roll call included in pre-drive necessary tasks may be referred to as pre-drive roll calls, and a roll call included in post-drive necessary tasks may be referred to as post-drive roll calls. A roll call conducted directly between a taxi company and a driver at the taxi company's location without imaging may be referred to as a face-to-face roll call. A roll call conducted indirectly between a taxi company and a remote location using an NRS terminal 40 may be referred to as a remote roll call. In the remote roll call, the roll call is performed via a video call, which will be described later. The necessary work processing unit 202 performs processing to support necessary work, which is at least one of the work required before the driver starts driving and the work required after the driver finishes driving. For example, the necessary work processing unit 202 performs processing to support the roll call of the NRS driver 4. The necessary work and roll call will be described in detail later.

[0028] The display device 144 includes a liquid crystal display and an organic electroluminescence display, and displays various information such as the fact that the NRS vehicle 42 has become a target for dispatch (dispatch target notification), information about the dispatch request (boarding location, disembarking location, user information about user 2), and information about the roll call (roll call items, etc.). The input device 146 includes a touch panel, switches, buttons, keys, a microphone for voice input, etc. superimposed on the display device 144, and accepts input from the NRS driver 4, such as acceptance of the dispatch request. The input device 146 also includes a camera 204 that can capture images of the NRS driver 4's face, etc. The storage device 148 is composed of storage means such as an HDD, SD memory, or SSD. The NRS terminal 40 can obtain its own location on a map through location identification means such as GPS.

[0029] As shown in FIG. 4, the NRS vehicle 42 is provided with a drive recorder 220. The drive recorder 220 has an exterior camera 222 that captures images of the exterior (forward) of the NRS vehicle 42 and an interior camera 224 that captures images of the interior (interior) of the NRS vehicle 42. The drive recorder 220 is configured to be able to store at least one of images and videos (hereinafter, images and videos may be collectively referred to as images, etc.) captured by the exterior camera 222 and the interior camera 224. The drive recorder 220 is also configured to be able to communicate with, for example, the management server 60, the business operator terminal 50, etc. For example, the drive recorder 220 can transmit images, etc. captured by the interior camera 224 to the business operator terminal 50. The drive recorder 220 may also be configured to be able to communicate with the NRS terminal 40.

[0030] 4, the management system 1 includes an alcohol measurement device 230 and a body temperature measuring device 232. The alcohol measurement device 230 and the body temperature measuring device 232 may be configured to be portable. The alcohol measurement device 230 and the body temperature measuring device 232 are assumed to be brought into the NRS vehicle 42 and used inside the vehicle, but may also be used outside the NRS vehicle 42.

[0031] The alcohol measurement device 230 is configured to be able to measure the alcohol concentration in the body of the NRS driver 4 by having the NRS driver 4 blow in the breath of the NRS driver 4. The alcohol measurement device 230 is configured to be able to perform short-range wireless communication such as Bluetooth (registered trademark). For example, the alcohol measurement device 230 can transmit the measurement results to the NRS terminal 40 via short-range wireless communication. Note that the alcohol measurement device 230 is not limited to a configuration that transmits the measurement results via short-range wireless communication, and may also be configured to be able to transmit the measurement results via, for example, a wireless LAN such as Wi-Fi (registered trademark) or a wired connection.

[0032] The body temperature measuring device 232 is configured to be used by the NRS driver 4 to measure the body temperature of the NRS driver 4. Known methods for measuring body temperature can be used, such as a method of directly contacting the body temperature measuring device with the temperature measurement position or a method of non-contactly measuring the amount of infrared rays emitted from the body surface and converting it into body temperature. The body temperature measuring device 232 is configured to be capable of short-range wireless communication such as Bluetooth (registered trademark). For example, the body temperature measuring device 232 can transmit measurement results to the NRS terminal 40 via short-range wireless communication. Note that the body temperature measuring device 232 is not limited to a configuration that transmits measurement results via short-range wireless communication, and may also be configured to transmit measurement results via a wireless LAN such as Wi-Fi (registered trademark) or a wired connection, for example.

[0033] The NRS driver 4 is a driver who holds a Class 1 driver's license for a standard vehicle and is involved in a ride-sharing business (a private vehicle passenger transportation business for a fee). However, in this embodiment, an example will be described in which a taxi business also manages a ride-sharing business based on Article 78, Paragraph 3 of the Road Transportation Act. Therefore, the NRS driver 4 can be said to be a driver who is involved in a taxi business. The NRS driver 4 differs from the taxi driver 3 in that he or she does not hold a Class 2 driver's license for a standard vehicle or may have poor driver qualifications, driving skills, and knowledge. The NRS vehicle 42 is, for example, a vehicle driven by the NRS driver 4 and can transport users 2 for a fee as part of a ride-sharing business. The NRS vehicle 42 can be a private car or an idle taxi vehicle 32. The management system 1 can have multiple combinations of NRS drivers 4, NRS vehicles 42, and NRS terminals 40. Note that the NRS driver 4 cannot engage in so-called patrol business, which is to search for users 2 who want to ride while driving the taxi vehicle 32, as the taxi driver 3 does. However, in private car passenger transportation for a fee based on Article 78, Paragraph 3 of the Road Transportation Act, the NRS driver 4 can charge the user 2 a fee (fare) equivalent to that of a general passenger car transportation business as consideration for transporting the user 2. In addition, the NRS driver 4 may, for example, belong to a specified business such as a taxi business and perform the work of transporting the user 2.

[0034] Such taxi vehicles 32 and NRS vehicles 42 (in other words, taxi drivers 3 and NRS drivers 4) have designated business areas in which they can operate. Taxi vehicles 32 can operate in the business area where their taxi business office is located. For example, if the business area is within Tokyo's special wards, taxi vehicles 32 can operate in Tokyo's 23 wards, Musashino City, and Mitaka City. The business area of ​​such taxi vehicles 32 (in other words, the business area of ​​taxi driver 3) may be referred to as a traffic area.

[0035] The operating area of ​​the NRS vehicle 42 (i.e., the NRS driver 4) is included in the operating area of ​​the taxi vehicle 32 and is often smaller than the operating area of ​​the taxi vehicle 32. The operating area of ​​the NRS vehicle 42 (i.e., the operating area of ​​the NRS driver 4) is sometimes referred to as the NRS area. Furthermore, while the operating area of ​​the taxi vehicle 32 is limited in geographical area but not in time, the operating area of ​​the NRS vehicle 42 is not only limited in geographical area but also in time, such as only during periods (including seasons) when the supply of taxi vehicles 32 is insufficient to meet the demand. Thus, taxi shortages in areas, periods, and time periods where there is a shortage of taxi vehicles 32 are considered "unavoidable for the public welfare" under Article 78, Paragraph 3 of the Road Transportation Act, and ride-sharing businesses are permitted. The operating area of ​​the NRS vehicle 42, like the operating area of ​​the taxi vehicle 32, is managed by the taxi operator, and the same regulations as those for the operating area of ​​the taxi vehicle 32 apply. In this embodiment, an example is given in which the business of NRS vehicle 42 is restricted not only by the geographical range of the business area but also by the time period, but this is not limited to such an example, and there are also cases in which the business area is restricted only by the geographical range and there are no time restrictions.

[0036] Hereinafter, for convenience of explanation, when there is no need to distinguish between taxi vehicle 32 and NRS vehicle 42, automobiles that transport user 2 for a fee, including taxi vehicle 32 and NRS vehicle 42, may be collectively referred to simply as "vehicles." Furthermore, when there is no need to distinguish between taxi driver 3 and NRS driver 4, drivers, including taxi driver 3 and NRS driver 4, may be collectively referred to simply as "drivers." Furthermore, when there is no need to distinguish between taxi terminal 30 and NRS terminal 40, devices possessed by drivers, including taxi terminal 30 and NRS terminal 40, may be collectively referred to simply as "vehicle terminals," display devices of vehicle terminals, including display device 134 and display device 144, may be collectively referred to simply as "vehicle display devices," input devices of vehicle terminals, including input device 136 and input device 146, may be collectively referred to simply as "vehicle input devices," and vehicle dispatch response units of vehicle terminals, including vehicle dispatch response unit 182 and vehicle dispatch response unit 184, may be collectively referred to simply as "vehicle dispatch response units."

[0037] FIG. 5 is a block diagram illustrating the configuration of the business operator terminal 50. The business operator terminal 50 is an information processing device (computer) owned by a business operator operating a taxi business. The business operator terminal 50 manages taxi vehicles 32 driven by taxi drivers 3 belonging to the taxi business and NRS vehicles 42 driven by NRS drivers 4. The business operator terminal 50 includes a communication device 150, a processing device 152, a display device 154, an input device 156, and a storage device 158. The communication device 150 is communicatively connected to external devices, such as taxi terminals 30, NRS terminals 40, and a management server 60, via a network 6. The processing device 152 includes a semiconductor integrated circuit including a processor (CPU), a ROM storing programs, and a RAM used as a work area. By running a program, the processing device 152 functions as a vehicle management unit 186 that manages vehicles belonging to the taxi business and a necessary work management unit 188 that manages roll calls of taxi drivers 3 and NRS drivers 4 belonging to the taxi business. The display device 154 includes a liquid crystal display or an organic EL display, and displays various information such as driver or vehicle information obtained directly from the vehicle or via the management server 60. The input device 156 includes a keyboard, a touch panel superimposed on the display device 154, a microphone for voice input, a camera for image input, etc., and accepts input from an operator at the business. For example, the operator can talk to the driver or check images of the inside and outside of the vehicle, including images of the driver, through the business terminal 50. The storage device 158 is composed of storage means such as an HDD, SD memory, or SSD.

[0038] FIG. 6 is a block diagram illustrating the configuration of the management server 60. The management server 60 is an information processing device (computer) that manages vehicles belonging to taxi operators based on a contract between the dispatch management company and the taxi operator. The management server 60 is an example of a vehicle dispatch management device with server functions and is operated by the dispatch management company. The management server 60 can dispatch vehicles to users 2 in response to dispatch requests from user terminals 20. The management server 60 includes a communication device 160, a processing device 162, and a storage device 164. The communication device 160 is communicatively connected to external devices, such as the user terminal 20, the taxi terminal 30, the NRS terminal 40, and the operator terminal 50, via the network 6. The processing device 162 includes a semiconductor integrated circuit including a processor (CPU), a ROM storing programs and the like, and a RAM used as a work area. By running programs, the processing device 162 functions as functional units such as a user terminal control unit 170, a vehicle dispatch unit 172, and a vehicle terminal control unit 174. The user terminal control unit 170 controls user applications installed in the user terminal 20. The vehicle allocation unit 172 allocates a vehicle in response to a vehicle allocation request. The vehicle terminal control unit 174 controls the vehicle application installed in the vehicle terminal. The storage device 164 is composed of storage means such as an HDD, SD memory, or SSD, and stores information about the user 2 and the vehicle.

[0039] When the management system 1 allocates a vehicle in response to a vehicle dispatch request (i.e., when dispatching a vehicle), for example, it matches multiple vehicle dispatch requests with multiple vehicles, thereby allocating one vehicle to, for example, one vehicle dispatch request from one user 2. Here, matching refers to a process of exclusively associating an arbitrary vehicle dispatch request with an arbitrary vehicle in a state where multiple vehicle dispatch requests and multiple vehicles exist. Note that, although one vehicle is allocated to one vehicle dispatch request, if multiple users 2 are allowed to ride in one vehicle, so-called carpooling, one vehicle may be allocated to multiple vehicle dispatch requests from multiple users 2.

[0040] (Required work) As described above, necessary tasks are performed before the driver starts his / her driving duties and after the driver finishes his / her driving duties. The following describes the necessary tasks that the NRS driver 4 performs using the NRS terminal 40 at a location away from the location of the taxi business. For example, the NRS driver 4 performs an input to the input device 146 to launch the driver application 200 of the NRS terminal 40 shortly before the start time of the driving duties. The processor of the NRS terminal 40 executes the driver application 200 in accordance with the input from the NRS driver 4. By executing the driver application 200, the processor of the NRS terminal 40 functions as, for example, a necessary task processing unit 202 and supports the necessary pre-driving tasks.

[0041] 7 is a diagram showing an example of a top screen 300 that is displayed on the display device 144 when the driver application 200 of the NRS terminal 40 is launched before the start of a driving shift. The top screen 300 displays, for example, information about the next shift of the NRS driver 4 and information that identifies the NRS vehicle 42 that the NRS driver 4 will use, such as the vehicle number "Shinagawa □□ a △△△△."

[0042] The pre-drive required tasks include "daily inspection," "self-check," and "video call." Daily inspection includes an inspection of the driving functions of the vehicle the driver will use for the next shift. Self-check involves inspecting and checking specific items of the vehicle to be used for the next shift and specific items of the driver for the next shift. A "video call" is a call that allows the NRS driver 4 and the taxi operator to talk while seeing an image of the other person's face in addition to audio. A video call is a call that allows the NRS driver 4 and the taxi operator to talk face-to-face over a screen, allowing the taxi operator to check the condition of the NRS driver 4. In other words, the video call, which is a pre-drive required task, corresponds to a pre-drive roll call, or more specifically, a pre-drive remote roll call.

[0043] The daily inspections and self-checks in the pre-shift tasks are inspections, tests, and confirmations for the next shift. Therefore, to ensure the reliability of the results of the daily inspections and self-checks, the start dates and times of the daily inspections and self-checks in the pre-shift tasks are set based on the start date and time of the next shift. The period from the start date and time of the self-checks to the start date and time of the next shift is set to be shorter than the period from the start date and time of the daily inspections to the start date and time of the next shift. The start date and time of the self-checks is set, for example, 15 minutes before the start date and time of the next shift. However, it is not limited to the example setting and may be set to various dates and times as long as they are not too far from the start date and time of the next shift. The start date and time of the daily inspections is set, for example, 6 hours before the start date and time of the next shift. However, it is not limited to the example setting and may be set to various dates and times as long as they are not too far from the start date and time of the next shift. The top screen 300 displays information about the start date and time of the daily inspections and the start date and time of the self-checks.

[0044] Here, the NRS driver 4 cannot engage in so-called "drifting" business, so after completing one business, he or she returns to a waiting area to prepare for the next business. Therefore, the transportation of the user 2 by the NRS driver 4 is a relatively short distance. Due to this characteristic, it is desirable that the NRS driver 4 be located within an NRS area where the NRS driver 4 is available for business when the NRS driver 4 begins his or her shift.

[0045] To ensure this, the management system 1 determines whether the location of the NRS terminal 40 of the NRS driver 4 is within the first area before the NRS driver 4 starts driving. The first area here is, for example, the NRS area.

[0046] In the management system 1, if it is determined that the current location of the NRS terminal 40 is outside the first area (for example, the NRS area) before the start of the NRS driver 4's driving duties, the execution of a video call, which is a necessary pre-driving task, is not permitted. In other words, since it is presumed that the NRS driver 4 is outside the NRS area, the execution of a pre-driving remote roll call is not permitted, and the NRS driver 4 is not able to start driving duties.

[0047] This allows the taxi company to which the NRS driver 4 belongs to restrict the location of the NRS driver 4 at the time of remote roll call before the driver starts driving, thereby enabling appropriate management of the NRS driver 4. It also makes it possible to prevent the NRS driver 4 from starting business outside the NRS area without permission.

[0048] More specifically, when the top screen 300 is opened, the necessary task processing unit 202 of the NRS terminal 40 periodically acquires the current location of the NRS terminal 40 using GPS while the top screen 300 is displayed. Here, the storage device 148 of the NRS terminal 40 may store information (e.g., map information) that identifies a first area (e.g., an NRS area) in association with information that identifies the NRS driver 4 who is the owner of the NRS terminal 40.

[0049] When the necessary task processing unit 202 acquires the current location of the NRS terminal 40, it reads information specifying the first area stored in the storage device 148 and determines whether the current location of the NRS terminal 40 is within the first area. Each time the necessary task processing unit 202 acquires the current location of the NRS terminal 40 while the top screen 300 is displayed, it executes processing to determine whether the current location of the NRS terminal 40 is within the first area.

[0050] Note that the present location of the NRS terminal 40 is not necessarily acquired while the top screen 300 is displayed. For example, the processing device 142 may acquire the present location of the NRS terminal 40 while the driver application 200 is being executed. For example, a video call (remote roll call) may be made while the driver application 200 is being executed, and the processing device 142 may acquire the present location of the NRS terminal 40 while the video call (remote roll call) is being made. The processing device 142 may determine whether the present location of the NRS terminal 40 is within the first area while the video call (remote roll call) is being made. This makes it possible to confirm whether the NRS driver 4 is within the first area even during a video call (remote roll call) before the start of a driving shift.

[0051] When the necessary task processing unit 202 determines that the current location of the NRS terminal 40 is within the first area, it permits the execution of support for a self-check that checks at least specific items of the driver. This makes it possible to support the self-check of necessary pre-drive tasks using the NRS terminal 40. However, as described above, the date and time at which the self-check can be started is set to, for example, 15 minutes before the start date and time of the next shift. Therefore, in reality, support for the self-check can be executed only when both this time restriction and the location restriction that the current location of the NRS terminal 40 is within the first area are satisfied.

[0052] Then, as will be described later, the necessary work processing unit 202 supports the self-check of the necessary pre-duty work, and when it determines that all the mandatory items in the self-check have been completed, it allows the execution of a video call for the necessary pre-duty work, which enables a remote roll call before the flight.

[0053] On the other hand, if the necessary task processing unit 202 determines that the current location of the NRS terminal 40 is outside the first area, it does not permit the execution of support for the self-check of the necessary pre-onboard tasks. As described above, a video call for the necessary pre-onboard tasks is permitted only when all mandatory items in the self-check of the necessary pre-onboard tasks have been completed. Therefore, if the execution of support for the self-check of the necessary pre-onboard tasks is not permitted, a video call for the necessary pre-onboard tasks will not be permitted. In other words, in the management system 1, the processing device 142 (necessary task processing unit 202) does not permit the execution of support for the self-check of the necessary pre-onboard tasks, and as a result, the execution of a video call for the necessary pre-onboard tasks is not permitted.

[0054] Even if the current location of the NRS terminal 40 is determined to be outside the first area before the start of the shift, the NRS driver 4 may subsequently move into the first area. The necessary task processing unit 202 periodically and repeatedly acquires the current location of the NRS terminal 40 while the top screen 300 before the start of the shift is displayed. Therefore, when the NRS driver 4 moves into the first area, the necessary task processing unit 202 can acquire the current location of the NRS terminal 40 after the move. Based on the current location of the NRS terminal 40 acquired after the move, the necessary task processing unit 202 can determine whether the current location of the NRS terminal 40 is within the first area. If the current location of the NRS terminal 40 acquired after the move is determined to be within the first area, the execution of support for the pre-shift necessary task self-check is permitted.

[0055] Furthermore, the first area is not limited to being the same as the NRS area. For example, the first area may be a predetermined area that is partially enlarged or reduced relative to the NRS area.

[0056] Also, while the top screen 300 is displayed, the current location of the NRS terminal 40 is acquired and determined. However, if the time allowed for starting a self-check has not elapsed, even if it is determined that the current location of the NRS terminal 40 is within the first area, the self-check assistance cannot be started. In light of this, the necessary task processing unit 202 may acquire and determine the current location of the NRS terminal 40 only if the time allowed for starting a self-check has elapsed, and may omit acquiring and determining the current location of the NRS terminal 40 if the time allowed for starting a self-check has not elapsed. This reduces the processing load related to acquiring and determining the current location of the NRS terminal 40.

[0057] Also, here, if the current location of the NRS terminal 40 is determined to be outside the first area before the start of flight duty, a self-check is not permitted, and as a result, a video call (remote roll call) is not permitted. However, if the current location of the NRS terminal 40 is determined to be outside the first area before the start of flight duty, a determination as to whether a self-check and a video call are permitted may be made separately, so that the self-check is not permitted and the video call is not permitted. Also, if the current location of the NRS terminal 40 is determined to be outside the first area before the start of flight duty, a determination as to whether a self-check and a video call are permitted may be made separately, so that the self-check is not permitted but the video call is permitted even outside the first area. Also, if the current location of the NRS terminal 40 is determined to be outside the first area before the start of flight duty, a determination as to whether a self-check and a video call are permitted may be made separately, so that the self-check is permitted even outside the first area but the video call is not permitted.

[0058] Furthermore, before the start of crew duties, if it is determined that the current location of the NRS terminal 40 is within the first area, a determination as to whether or not to allow a self-check and a video call may be made separately, so that the self-check is not permitted even if the location is within the first area, but the video call is permitted. Furthermore, before the start of crew duties, if it is determined that the current location of the NRS terminal 40 is within the first area, a determination as to whether or not to allow a self-check and a video call may be made separately, so that the self-check is permitted but the video call is not permitted even if the location is within the first area. Furthermore, before the start of crew duties, if it is determined that the current location of the NRS terminal 40 is within the first area, a determination as to whether or not to allow a self-check and a video call may be made separately, so that both the self-check and the video call are not permitted even if the location is within the first area.

[0059] Furthermore, before the start of a shift, if the necessary task processing unit 202 determines that the current location of the NRS terminal 40 is outside the first area, the necessary task processing unit 202 may perform processing to not permit a self-check, while allowing a video call regardless of the current location of the NRS terminal 40. Furthermore, even if the current location of the NRS terminal 40 is determined to be outside the first area, the video call may be allowed if, for example, the current location of the NRS terminal 40 is determined to be inside a second area that is larger than the first area, and may not be allowed if the current location is determined to be outside the second area.

[0060] Furthermore, before the start of a shift, if the necessary task processing unit 202 determines that the current location of the NRS terminal 40 is outside the first area, it performs processing that does not allow a video call, while a self-check may be permitted regardless of the current location of the NRS terminal 40. Furthermore, even if the current location of the NRS terminal 40 is determined to be outside the first area, the self-check may be permitted if, for example, the current location of the NRS terminal 40 is determined to be inside a second area that is larger than the first area, and may not be permitted if the current location of the NRS terminal 40 is determined to be outside the second area.

[0061] The necessary work processing unit 202 displays, on the top screen 300, a daily inspection start button 302 for starting support for daily inspections, and a self-check start button 304 for starting support for self-checks.

[0062] If the date and time at which daily inspection can be started has not passed, the necessary work processing unit 202 sets the daily inspection start button 302 to an inactive state, indicating that it will not function effectively. Note that the inactive state may be indicated by making the display of the daily inspection start button 302 less noticeable, for example, by displaying it in gray. If the date and time at which daily inspection can be started has passed, the necessary work processing unit 202 sets the daily inspection start button 302 to an active state, indicating that it will function effectively.

[0063] If the date and time when the self-check can be started has not passed and / or if it is determined that the current location of the NRS terminal 40 is outside the first area, the necessary work processing unit 202 sets the self-check start button 304 to an inactive state, indicating that it is not functioning effectively. By setting the self-check start button 304 to an inactive state, the necessary work processing unit 202 does not permit the execution of support for the self-check of the pre-duty required work, thereby preventing the execution of support for the self-check of the pre-duty required work from being started. Note that the self-check start button 304 may be displayed in an inactive state by being less noticeable, for example, by graying it out. If the date and time when the self-check can be started has passed and it is determined that the current location of the NRS terminal 40 is within the first area, the necessary work processing unit 202 sets the self-check start button 304 to an active state, indicating that it is functioning effectively. The necessary work processing unit 202 allows the execution of support for self-checks of necessary pre-duty work by activating the self-check start button 304, thereby making it possible to start the execution of support for self-checks of necessary pre-duty work.

[0064] The top screen 300 may display buttons for various functions as needed, such as a shift confirmation button 306 for checking detailed information about scheduled shifts, and a sales history confirmation button 308 for checking the history of past sales.

[0065] Fig. 8 shows an example of a daily inspection screen 310. When the active daily inspection start button 302 is tapped on the top screen 300, the necessary work processing unit 202 displays the daily inspection screen 310 shown in Fig. 8 on the display device 144. Note that if the entire daily inspection screen 310 cannot be displayed at once on the display device 144 of the NRS terminal 40, the NRS driver 4 can, for example, scroll the daily inspection screen 310 up and down to display a desired portion of the daily inspection screen 310.

[0066] As shown in FIG. 8 , the daily inspection screen 310 displays inspection locations and inspection items for daily inspections. For example, the daily inspection screen 310 displays inspection locations such as the brake pedal, parking brake lever, brake reservoir, lighting and turn signals, and tires. Inspection items for the brake pedal include whether the brake pedal has adequate pressure and braking effectiveness. Inspection items for the parking brake lever include whether the brake lever has adequate release. Inspection items for the brake reservoir include whether there is an adequate amount of brake fluid in the reservoir. Inspection items for the lighting and turn signals include whether there is any lighting or flashing problem, dirt, or damage. Inspection items for the tires include whether the tire pressure is adequate, cracks, damage, or abnormal wear. The daily inspection locations and inspection items are not limited to the examples shown above, and may include various locations and items that can detect abnormalities in the vehicle.

[0067] The necessary work processing unit 202 displays check boxes 312 that correspond one-to-one to each inspection item of the daily inspection on the daily inspection screen 310. The driver inspects each inspection item and taps the check box 312 corresponding to the item that has been inspected to enter a check in that check box 312.

[0068] Daily inspection screen 310 displays a daily inspection send button 314 labeled "OK" and a return button 316 labeled "Return to TOP."

[0069] When the daily inspection send button 314 is tapped, the necessary work processing unit 202 sends inspection result information for the daily inspection, i.e., information indicating whether or not each inspection item was checked, to the business operator terminal 50, and returns to the top screen 300. Upon receiving the information indicating the inspection results of the daily inspection, the business operator terminal 50 stores the received information indicating the inspection results in the storage device 158 in association with information identifying the driver. After sending the inspection results of the daily inspection, the necessary work processing unit 202 may display the daily inspection start button 302 on the top screen 300 in a manner indicating that the daily inspection has been completed.

[0070] When the return button 316 is tapped on the daily inspection screen 310, the necessary work processing unit 202 does not send the inspection results and returns to the top screen 300. In this case, since the daily inspection has not been completed, the necessary work processing unit 202 may display the daily inspection start button 302 on the top screen 300 in a manner indicating that the daily inspection has not been completed.

[0071] 9 shows an example of a self-check screen 320 for required pre-duty tasks. When the active self-check start button 304 is tapped on the top screen 300, the required task processing unit 202 displays the self-check screen 320 shown in FIG. 9 on the display device 144. Note that if the entire self-check screen 320 cannot be displayed at once on the display device 144 of the NRS terminal 40, the NRS driver 4 can, for example, scroll the self-check screen 320 up and down to display a desired portion of the self-check screen 320.

[0072] A list of pre-duty self-check items is displayed on the pre-duty required work self-check screen 320. The pre-duty required work self-check is performed, for example, while the NRS driver 4 is in the NRS vehicle 42, but may also be performed outside the NRS vehicle 42.

[0073] The pre-drive required self-check includes the following items: "Check mileage," "Facial recognition," "Check driver's license," "Check peripheral devices," "Check health condition," "Measure body temperature," "Measure alcohol content," and "Write down information to be communicated." Of these items, for example, items other than "Write down information to be communicated" may be mandatory, while "Write down information to be communicated" may be optional. In the pre-drive required tasks, the order in which these items are performed is free, and the checks may be performed in any order.

[0074] The self-check of the necessary pre-shift tasks is not limited to a mode that includes all of "checking mileage," "face authentication," "checking driver's license," "checking peripheral devices," "checking health status," "taking body temperature," "measuring alcohol," and "writing down information to be communicated." For example, the self-check of the necessary pre-shift tasks may include at least one of "face authentication," "checking driver's license," "measuring body temperature," and "measuring alcohol."

[0075] The necessary task processing unit 202 displays each self-check item on the self-check screen 320, and also displays a start button 322 associated with each self-check item.

[0076] "Check mileage" is an item for inputting the current mileage of the NRS vehicle 42 to be used in the next shift (i.e., the cumulative mileage of the NRS vehicle 42 at the start of the next shift). When the start button 322 corresponding to "Check mileage" is tapped, an input area for inputting the mileage opens, and the NRS driver 4 can input the mileage.

[0077] "Facial authentication" is a type of biometric authentication, and is an item for verifying the identity of the NRS driver 4 (facial authentication identity verification) using an image of the NRS driver 4's face. When the NRS driver 4 taps the start button 322 corresponding to "facial authentication," the necessary work processing unit 202 activates the camera 204 of the NRS terminal 40 and prompts the NRS driver 4 to capture an image of his or her own face. The necessary work processing unit 202 captures an image of the NRS driver 4's face using the camera 204, and acquires a facial image of the NRS driver 4's face at the current time. The necessary work processing unit 202 establishes communication with the business operator terminal 50 via the network 6, and transmits the acquired facial image to the business operator terminal 50.

[0078] Various types of information about the NRS driver 4, such as the name, facial image, and driver's license information of the NRS driver 4, are pre-registered in the storage device 158 of the business operator terminal 50. The facial image stored in the storage device 158 may include a frontal facial image of the NRS driver 4 as well as multiple facial images captured from above, below, left, and right of the NRS driver 4. Registering facial images captured from multiple directions can improve the accuracy of facial authentication.

[0079] When the necessary work management unit 188 of the business operator terminal 50 acquires the facial image transmitted from the NRS terminal 40, it compares the acquired facial image with the facial image of the NRS driver 4 stored in the storage device 158. If, as a result of comparing the facial images, the necessary work management unit 188 determines that the face shown in the acquired facial image matches the face shown in the facial image stored in the storage device 158 within the allowable error range, it authenticates that the face shown in the acquired facial image is the NRS driver 4 of the next shift. On the other hand, if the necessary work management unit 188 determines that the face shown in the acquired facial image does not match the facial image stored in the storage device 158, it determines that the face shown in the acquired facial image is not the NRS driver 4 of the next shift, and authentication fails. The business operator terminal 50 transmits the authentication result of the facial authentication to the NRS terminal 40.

[0080] When the necessary task processing unit 202 of the NRS terminal 40 acquires the authentication result of the face authentication, it displays the authentication result in the "face authentication" item on the self-check screen 320. If the authentication result of the face authentication indicates a failure, the user may be prompted to retry the face authentication.

[0081] In the face authentication here, the face image held by the business operator terminal 50 is compared with the face image captured during the self-check by the business operator terminal 50. However, in the face authentication, the NRS terminal 40 may compare and determine the face image held by the NRS terminal 40 with the face image captured during the self-check, or the management server 60 may compare and determine the face image held by the management server 60 with the face image captured during the self-check.

[0082] The driver's license has driver's license information that identifies the driver's license stored in a built-in chip. "Driver's license verification" is an item that verifies the identity of the NRS driver 4 using the driver's license that the NRS driver 4 carries. "Driver's license verification" also includes confirmation that the driver has a driver's license and that the driver's license is valid.

[0083] When the NRS driver 4 taps the start button 322 corresponding to "Check driver's license," the necessary work processing unit 202 puts the NRS terminal 40 in a state where it can read driver's license information. The NRS driver 4 brings the driver's license they are carrying close to the NRS terminal 40. The necessary work processing unit 202 acquires the driver's license information stored in a chip built into the driver's license via short-range wireless communication. The necessary work processing unit 202 establishes communication with the business operator terminal 50 via the network 6, transmits the acquired driver's license information to the business operator terminal 50, and prompts the business operator terminal 50 to perform a confirmation process to determine whether the driver's license indicated in the acquired driver's license information belongs to the NRS driver 4 for the next shift.

[0084] When the necessary work management unit 188 of the business operator terminal 50 acquires the driver's license information transmitted from the NRS terminal 40, it compares the acquired driver's license information with the driver's license information of the NRS driver 4 stored in the storage device 158. If, as a result of comparing the driver's license information, the necessary work management unit 188 determines that the acquired driver's license information matches the driver's license information stored in the storage device 158, it determines that the driver's license indicated by the acquired driver's license information belongs to the NRS driver 4 of the next shift. On the other hand, if the necessary work management unit 188 determines that the acquired driver's license information does not match the driver's license information stored in the storage device 158, it determines that the driver's license indicated by the acquired driver's license information does not belong to the NRS driver 4 of the next shift, and the verification fails. The business operator terminal 50 transmits the driver's license verification result to the NRS terminal 40.

[0085] When the necessary task processing unit 202 of the NRS terminal 40 acquires the driver's license verification result, it displays the verification result in the "Driver's License Verification" item on the self-check screen 320. If the driver's license verification result indicates a verification failure, the user may be prompted to retry driver's license verification.

[0086] In this driver's license verification, the business operator terminal 50 compares and determines the driver's license information held by the business operator terminal 50 with the driver's license information acquired during the self-check. However, in the driver's license verification, the NRS terminal 40 may compare and determine the driver's license information held by the NRS terminal 40 with the driver's license information acquired during the self-check, or the management server 60 may compare and determine the driver's license information held by the management server 60 with the driver's license information acquired during the self-check.

[0087] "Peripheral device check" is an item for checking peripheral devices installed in the NRS vehicle 42. "Peripheral device check" includes, for example, "checking drive recorder operation," "checking ETC (Electronic Toll Collection System) card insertion," and "checking indicator light installation." Note that peripheral device check is not limited to checking the exemplified devices, but may also include checking various devices installed in the NRS vehicle 42 and used during driving.

[0088] "Checking the operation of the drive recorder" is an item for checking whether the power switch of the drive recorder 220 is on, whether the private mode that is on when the driver is not on duty and is off, and whether there is any damage or insertion error in the storage medium. These checks of the drive recorder 220 may be performed by, for example, visually checking the state of the operation lamp, the state of the mechanical switch, whether the storage medium is physically inserted, etc.

[0089] "ETC card insertion confirmation" is an item for confirming whether a predetermined card such as a credit card is inserted into the ETC on-board unit. This confirmation may be performed, for example, by visually checking whether the card is physically inserted or not.

[0090] "Indicator light installation check" is an item for checking whether an "indicator light" that displays, for example, "ride share" is properly installed on the vehicle and whether the "indicator light" is lit. The "indicator light" may be installed, for example, on the top of the vehicle body or on the front of the vehicle. Checking the indicator light may be performed, for example, by visually checking the indicator light.

[0091] For example, when the NRS driver 4 taps the start button 322 corresponding to "Check peripheral devices," a peripheral device confirmation screen is displayed. On the peripheral device confirmation screen, the necessary work processing unit 202 displays the items "Check drive recorder operation," "Check ETC card insertion," and "Check indicator light installation," along with check boxes that correspond one-to-one to each item. The NRS driver 4 checks each item and taps the check box corresponding to the checked item to enter a check in the check box.

[0092] Note that peripheral device confirmation is not limited to visual confirmation of peripheral devices. For example, the necessary task processing unit 202 may attempt short-range wireless communication with a peripheral device and confirm the peripheral device based on whether communication is established or whether predetermined information is acquired from the peripheral device.

[0093] "Health condition" is an item for checking the health condition of the NRS driver 4. For example, when the start button 322 corresponding to "health condition" is tapped, a specific questionnaire regarding the health condition is displayed, and the NRS driver 4 may input subjective symptoms regarding his or her own health condition according to the questionnaire.

[0094] "Temperature measurement" is an item for measuring the current body temperature of the NRS driver 4 using the temperature measuring device 232. The NRS driver 4 measures the current body temperature using the temperature measuring device 232 brought into the NRS vehicle 42. The temperature measuring device 232 stores the temperature measurement result.

[0095] After the body temperature is measured using the body temperature measuring device 232, when the NRS driver 4 taps the start button 322 corresponding to "body temperature measurement," the necessary task processing unit 202 puts the NRS terminal 40 in a state where it can read the body temperature measurement result stored in the body temperature measuring device 232. The NRS driver 4 brings the body temperature measuring device 232 close to the NRS terminal 40. The necessary task processing unit 202 acquires the body temperature measurement result stored in the body temperature measuring device 232 via short-range wireless communication. The necessary task processing unit 202 displays the acquired body temperature measurement result in the "body temperature measurement" item on the self-check screen 320.

[0096] When the start button 322 corresponding to "body temperature measurement" is tapped to open a screen related to body temperature measurement, the necessary task processing unit 202 may support the process from the start of body temperature measurement to the recording of the measurement results.

[0097] "Alcohol measurement" is an item in which the alcohol concentration in the body of the NRS driver 4 is measured using the alcohol measurement device 230. For example, the NRS driver 4 brings the alcohol measurement device 230 into the cabin of the NRS vehicle 42 and performs the alcohol measurement using the alcohol measurement device 230 inside the cabin of the NRS vehicle 42. Note that the NRS driver 4 is not limited to performing the alcohol measurement inside the cabin of the NRS vehicle 42, and may also perform the alcohol measurement using the alcohol measurement device 230 outside the NRS vehicle 42.

[0098] In the "alcohol measurement," an image capturing device captures the NRS driver 4 performing the alcohol measurement using the alcohol measurement device 230. The image capturing device may be, for example, the camera 204 of the NRS terminal 40. The image capturing device captures at least one of an image and a video of the alcohol measurement being performed. Hereinafter, an image and / or a video of the alcohol measurement being performed captured by the image capturing device may be referred to as an alcohol measurement image. For example, the NRS driver 4 faces the camera 204 of the NRS terminal 40 and blows into the alcohol measurement device 230, and the camera 204 captures the image. The alcohol measurement device 230 measures the current alcohol concentration in the NRS driver 4's body based on the breath blown in by the NRS driver 4. The NRS terminal 40 stores the alcohol measurement image captured by the camera 204 in the storage device 148 in association with the date and time of the image capture.

[0099] After an alcohol measurement is performed using the alcohol measurement device 230, when the NRS driver 4 taps the start button 322 corresponding to "alcohol measurement," the necessary task processing unit 202 performs short-range communication with the alcohol measurement device 230. The necessary task processing unit 202 obtains the alcohol measurement result from the alcohol measurement device 230 via short-range communication. The necessary task processing unit 202 associates the alcohol measurement result with an alcohol measurement image. The necessary task processing unit 202 displays the alcohol measurement result in the "alcohol measurement" item on the self-check screen 320, and also displays the alcohol measurement image in the image display area 324 for the "alcohol measurement" item.

[0100] The necessary task processing unit 202 may be configured to assist in the process from the start of alcohol measurement to the recording of the measurement results when the start button 322 corresponding to "alcohol measurement" is tapped to open a screen related to alcohol measurement.

[0101] Furthermore, the embodiment is not limited to the embodiment in which the camera 204 of the NRS terminal 40 is used as an imaging device that captures images of the alcohol test being performed. For example, the in-vehicle camera 224 of the drive recorder 220 may be used as an imaging device that captures images of the alcohol test being performed. In this embodiment, the NRS driver 4 blows breath into the alcohol test device 230 while facing the in-vehicle camera 224 of the drive recorder 220. The alcohol test device 230 may be configured to be able to establish communication with the drive recorder 220. For example, when instructing the NRS driver 4 to blow breath, the alcohol test device 230 may communicate with the drive recorder 220, instruct the drive recorder 220 to capture images with the in-vehicle camera 224, and store the captured images in association with the date and time of capture. After the alcohol measurement is completed, the alcohol measurement device 230 may acquire the alcohol measurement image from the drive recorder 220 via communication, and associate the measurement result of the alcohol measurement with the alcohol measurement image.

[0102] The "Matters to Communicate" is an item where the NRS driver 4 writes down any matters that the NRS driver 4 wants to communicate to the taxi company, such as any concerns about starting a shift. When the start button 322 corresponding to the "Matters to Communicate" is tapped, a specified input area opens, and the NRS driver 4 can input the matters to communicate.

[0103] Self-check screen 320 displays a self-check registration button 326 that reads "Register and proceed," and a back button 328 that reads "Return to TOP."

[0104] When the self-check registration button 326 is tapped, the necessary work processing unit 202 establishes communication with the business operator terminal 50 and transmits self-check result information, i.e., information indicating the details of each item displayed on the self-check screen 320, to the business operator terminal 50. Upon receiving the self-check result information, the business operator terminal 50 associates the self-check result information with the shift date and time and information identifying the NRS driver 4 and stores it in the storage device 158. When the self-check result information is registered in this way in the business operator terminal 50, the self-check for the required pre-duty work is completed.

[0105] Note that the example described above shows the self-check result information being sent from the NRS terminal 40 to the business operator terminal 50. However, the necessary task processing unit 202 of the NRS terminal 40 may also be configured to send the self-check result information to the management server 60. The necessary task processing unit 202 of the NRS terminal 40 may also be configured to send the self-check result information to both the business operator terminal 50 and the management server 60. The necessary task processing unit 202 of the NRS terminal 40 may also send the self-check result information to the business operator terminal 50 via the management server 60. The necessary task processing unit 202 of the NRS terminal 40 may also send the self-check result information to the business operator terminal 50 via the business operator terminal 50. The necessary task processing unit 202 of the NRS terminal 40 may send the self-check result information to the management server 60, and the business operator terminal 50 may request the self-check result information from the management server 60. The necessary task processing unit 202 of the NRS terminal 40 may also send the self-check result information to the business operator terminal 50, and the management server 60 may request the self-check result information from the business operator terminal 50. That is, the NRS terminal 40 may transmit the self-check result information to a predetermined communication destination such as the business operator terminal 50 or the management server 60.

[0106] When the back button 328 is tapped, the necessary task processing unit 202 stores the current content of the self-check screen 320 in the storage device 148 and returns to the top screen 300. If the self-check start button 304 is tapped again after returning to the top screen 300, the necessary task processing unit 202 may display the self-check screen 320 on the display device 144 and restore the content that was being stored.

[0107] Figure 10 is a diagram explaining the flow of pre-flight tasks. As mentioned above, pre-flight tasks include "video calls." Pre-flight tasks include "daily inspections" and "self-checks," followed by "video calls."

[0108] 10 , before the self-check assistance can be started, specifically, when the top screen 300 before the start of a shift is displayed, the necessary task processing unit 202 of the NRS terminal 40 performs a first location determination process to determine whether the current location of the NRS terminal 40 is within a first area (S20). If the necessary task processing unit 202 determines in the first location determination process that the current location of the NRS terminal 40 is outside the first area, the necessary task processing unit 202 does not permit the execution of the self-check assistance, thereby disallowing subsequent video calls. If the necessary task processing unit 202 determines in the first location determination process that the current location of the NRS terminal 40 is within the first area, the necessary task processing unit 202 permits the execution of the self-check assistance, provided that the time limit condition regarding the time when the self-check can be started is met.

[0109] As shown in FIG. 10 and the above-mentioned FIG. 8, the NRS terminal 40 assists in daily inspections by displaying check marks in check boxes 312 corresponding to the inspection items for daily inspections in response to input operations by the NRS driver 4 (S30).

[0110] 10 and the above-described FIG. 9, the NRS terminal 40 supports the self-check of the necessary pre-drive tasks in accordance with the input operation of the NRS driver 4. More specifically, the NRS terminal 40 supports the input of mileage (S40), facial recognition (S41), driver's license verification (S42), peripheral device verification (S43), health status verification (S44), temperature measurement (S45), alcohol test (S46), and input of messages (S47). Note that the order of execution of the input of mileage (S40), facial recognition (S41), driver's license verification (S42), peripheral device verification (S43), health status verification (S44), temperature measurement (S45), alcohol test (S46), and input of messages (S47) is not limited to the order illustrated, and may be performed in any order. Furthermore, for example, among the self-check items required before driving, the following are required items: input of mileage (S40), facial recognition (S41), driver's license verification (S42), peripheral device verification (S43), health status verification (S44), temperature measurement (S45), and alcohol measurement (S46).

[0111] The necessary task processing unit 202 of the NRS terminal 40 periodically determines whether or not execution of all required items in the self-check has been completed on the self-check screen 320. For example, the necessary task processing unit 202 may determine that execution of all required items in the self-check has been completed when results are displayed in the item result display portion for all required items on the self-check screen 320.

[0112] When it is determined that all of the required items in the self-check have been completed, the necessary task processing unit 202 performs an activation process to activate the self-check registration button 326 on the self-check screen 320 (S48). This enables the self-check registration button 326 to function effectively.

[0113] After the activation process, when the NRS driver 4 taps the self-check registration button 326, the necessary work processing unit 202 establishes communication with the business operator terminal 50 via the network 6 and transmits the results information of the daily inspection and the self-check to the business operator terminal 50 (S49).

[0114] When the necessary work management unit 188 of the operator terminal 50 receives the result information of the daily inspection and the result information of the self-check sent from the NRS terminal 40, it stores the received result information of the daily inspection and the result information of the self-check in the memory device 158.

[0115] Thereafter, the necessary work management unit 188 of the operator terminal 50 transmits the invitation information for the video call to the NRS terminal 40.

[0116] When the necessary task processing unit 202 of the NRS terminal 40 responds to the video call in accordance with the video call invitation information, it launches a video call platform from the driver application 200 and starts a video call between the NRS terminal 40 and the operator terminal 50 (S50).

[0117] The video call invitation information (e.g., a URL (Uniform Resource Locator)) may be sent to the NRS terminal 40 when the NRS driver 4 registers a shift. In this case, the necessary task processing unit 202 of the NRS terminal 40 may deactivate a button for transitioning to the video call invitation information if it determines that all of the required items in the self-check have not been completed. Then, the necessary task processing unit 202 of the NRS terminal 40 may activate a button for transitioning to the video call invitation information if it determines that all of the required items in the self-check have been completed, thereby enabling a video call.

[0118] In this way, when it is determined that all required items in the self-check have been completed, the necessary work processing unit 202 activates the self-check registration button 326. By activating the self-check registration button 326, the necessary work processing unit 202 permits the transmission of self-check result information to the business operator terminal 50 and permits a video call with the taxi business operator via the business operator terminal 50.

[0119] On the other hand, if the necessary work processing unit 202 determines that all required items in the self-check have not been completed, it deactivates the self-check registration button 326 on the self-check screen 320. As a result, even if the NRS driver 4 taps the self-check registration button 326, the self-check registration button 326 will not function (is disabled). By deactivating the self-check registration button 326, the necessary work processing unit 202 does not allow the self-check result information to be sent to the operator terminal 50, and does not allow a video call with the taxi operator via the operator terminal 50.

[0120] In this embodiment, if it is determined that all required items in the self-check have not been completed, the video call cannot proceed, which prevents the video call from being started without sufficient confirmation. As a result, the taxi business operator can efficiently conduct video calls with multiple NRS drivers 4.

[0121] In addition, when a video call is made during pre-shift work (i.e., a remote roll call before a shift), the state of the NRS driver 4 making the video call via the NRS terminal 40 may be captured and stored by the in-vehicle camera 224 of the drive recorder 220. Images captured of the state of the video call can improve the reliability of the video call.

[0122] Fig. 11 shows an example of a video call screen 330 on the NRS terminal 40. As shown in Fig. 11, the video call screen 330 includes a remote party image area 332 that displays the remote party's image, etc., and a self party image area 334 that displays the user's image, etc.,.

[0123] The camera of the input device 156 of the business operator terminal 50 captures an image of the taxi business operator (more specifically, a person in charge of responding to roll calls such as video calls at the taxi business operator). The necessary work management unit 188 of the business operator terminal 50 transmits the image of the taxi business operator captured by the camera and the like to the NRS terminal 40 along with the voice of the taxi business operator during the video call.

[0124] The necessary work processing unit 202 of the NRS terminal 40 receives the voice, images, etc. transmitted from the operator terminal 50, outputs the received voice, and displays the received images, etc. in the other party's image area 332.

[0125] The camera 204 of the NRS terminal 40 captures an image of the NRS driver 4. The necessary work processing unit 202 of the NRS terminal 40 transmits, during the video call, an image of the NRS driver 4 captured by the camera 204 along with the voice of the NRS driver 4 to the business operator terminal 50. At the same time, the necessary work processing unit 202 displays, in the self-side image area 334, the image of the NRS driver 4 captured by the camera 204.

[0126] The provider terminal 50 receives the audio, images, etc. transmitted from the NRS terminal 40, outputs the received audio, and displays the received images, etc. in a predetermined image area on the display device 154. Note that when processing a video call between the provider terminal 50 and the NRS terminal 40, communication of audio, images, etc. may be performed via a cloud server of a predetermined video call platform.

[0127] In this way, a video call is made between the NRS driver 4 and the taxi company. The taxi company can audibly and visually check the status of the NRS driver 4 through the video call. Furthermore, the NRS driver 4 can make a video call using the driver application 200 of the NRS terminal 40, improving convenience.

[0128] Because the daily inspection and self-check were completed before the video call, the necessary pre-drive work is completed when the video call ends. Once the necessary pre-drive work is completed, the NRS driver 4 begins driving. In other words, the "next shift" in the explanation of the necessary pre-drive work begins as the "current shift" once the necessary pre-drive work is completed. Once driving has begun in this way, the NRS terminal 40 is ready to receive vehicle dispatch.

[0129] For example, when a video call for a pre-drive required task (i.e., a pre-drive roll call) is completed, the taxi operator inputs to the operator terminal 50 that the pre-drive roll call has been completed. In response to the input indicating that the pre-drive roll call has been completed, the necessary task management unit 188 of the operator terminal 50 permits the driver application 200 of the NRS terminal 40 of the NRS driver 4 who has completed the pre-drive roll call to access a screen for operation (e.g., a menu screen) and becomes able to receive a dispatch request. This enables the NRS driver 4 to receive a dispatch request. On the other hand, when the pre-drive roll call is not completed, the necessary task management unit 188 of the operator terminal 50 denies the driver application 200 of the NRS terminal 40 of the NRS driver 4 who has not completed the pre-drive roll call access to a screen for operation and becomes unable to receive a dispatch request. In other words, the NRS driver 4 cannot receive a dispatch request until the pre-drive roll call is completed.

[0130] 12 is a diagram showing an example of a menu screen 340 displayed on the display device 144 of the NRS terminal 40 during driving duties. The NRS driver 4 performs driving duties with the driver application 200 running.

[0131] 12, during a shift, the menu screen 340 of the NRS terminal 40 displays the dispatch status and a dispatch stop button 342 labeled "Temporarily Temporarily Dispatch." The menu screen 340 also displays the scheduled end date and time of the current shift and a work end button 344 labeled "Work End." A business history confirmation button 346 labeled "Business History" may also be displayed on the menu screen 340.

[0132] When the vehicle dispatch stop button 342 is tapped, the vehicle dispatch response unit 184 of the NRS terminal 40 transmits stop request information requesting that vehicle dispatch be temporarily stopped to the management server 60. When the vehicle dispatch unit 172 of the management server 60 receives the stop request information, it performs processing to temporarily stop the dispatch of the NRS vehicle 42 corresponding to the received stop request information. Note that when the vehicle dispatch stop button 342 is tapped while vehicle dispatch is temporarily stopped, the vehicle dispatch response unit 184 may request the vehicle dispatch unit 172 to cancel the suspension of vehicle dispatch.

[0133] For example, when the end time of the current shift has passed, the NRS driver 4 taps the end of duty button 344 on the menu screen 340 to end the current shift. When the end of duty button 344 is tapped, the processor of the NRS terminal 40 functions as the necessary work processing unit 202 and supports the necessary post-shift work.

[0134] The post-drive required tasks include "self-check" and "video call." The post-drive required task "self-check" may have fewer check items than the pre-drive required task "self-check." The post-drive required task "video call," like the pre-drive required task "video call," involves the NRS driver 4 and the taxi operator talking face-to-face over a screen, allowing the taxi operator to check the status of the NRS driver 4. In other words, the post-drive required task video call corresponds to a post-drive roll call, or more specifically, a post-drive remote roll call.

[0135] Here, depending on the drop-off location of the user 2 transported by the NRS vehicle 42, the NRS vehicle 42 may move outside the NRS area. If the NRS vehicle 42 moves outside the NRS area, the NRS driver 4 will return to the inside of the NRS area for the next business. Note that if the drop-off location for the next vehicle dispatch request is inside the NRS area, the NRS driver 4 may respond to such a vehicle dispatch request and return to the inside of the NRS area while continuing business.

[0136] Since the position of the NRS driver 4 varies after the end of a driving shift, it is desirable to limit the position of the NRS driver 4 when performing post-driving work, just as it is when performing pre-driving work.

[0137] However, depending on the business content immediately before the end of the driving shift, the NRS driver 4 may be outside the NRS area after the end of the driving shift. In such a case, if the NRS driver 4 returns to the NRS area to perform the necessary post-shift work, it may take time and the necessary post-shift work may not be performed smoothly. Therefore, when making a video call for the necessary post-shift work, if the current location of the NRS terminal 40 is permitted to be within the first area (e.g., the NRS area), as with the necessary pre-shift work, it may take time to perform the necessary post-shift work, as described above, which may reduce the convenience of the NRS driver 4.

[0138] Therefore, in the management system 1, after the NRS driver 4 has finished driving, it is determined whether the current location of the NRS terminal 40 is within a second area that is larger than the first area. The second area may be, for example, a transportation area in which the taxi vehicle 32 of a predetermined business (e.g., a taxi business) to which the NRS driver 4 belongs is available for business.

[0139] In the management system 1, if it is determined that the current location of the NRS terminal 40 is outside the second area (e.g., traffic zone) after the NRS driver 4 has finished driving, the management system 1 does not permit the execution of a video call, which is a necessary post-driving task. In other words, since it is presumed that the NRS driver 4 is outside the traffic zone, the execution of a post-driving remote roll call is not permitted. This allows the taxi business operator to restrict the location of the NRS driver 4 at the time of the post-driving remote roll call, thereby enabling appropriate management of the NRS driver 4.

[0140] Furthermore, in the management system 1, even if the current location of the NRS terminal 40 is outside the first area, if it is within the second area, the execution of a remote roll call after a ride can be permitted. This allows the taxi business operator to appropriately manage the NRS driver 4 and also prevents a decrease in convenience for the NRS driver 4.

[0141] More specifically, the necessary task processing unit 202 of the NRS terminal 40 periodically acquires the current location of the NRS terminal 40 using GPS, for example, while the menu screen 340 is open. Here, the storage device 148 of the NRS terminal 40 may store information (e.g., map information) that identifies the second area (e.g., a traffic area) in association with information that identifies the NRS driver 4 who is the owner of the NRS terminal 40.

[0142] When the necessary task processing unit 202 acquires the current location of the NRS terminal 40, it reads information specifying the second area stored in the storage device 148 and determines whether the current location of the NRS terminal 40 is within the second area. Each time the necessary task processing unit 202 acquires the current location of the NRS terminal 40 while the menu screen 340 is being displayed, it executes processing to determine whether the current location of the NRS terminal 40 is within the second area.

[0143] Note that the present location of the NRS terminal 40 is not necessarily acquired while the menu screen 340 is displayed. For example, the processing device 142 may acquire the present location of the NRS terminal 40 while the driver application 200 is being executed. For example, a video call (remote roll call) may be performed while the driver application 200 is being executed, and the processing device 142 may acquire the present location of the NRS terminal 40 while the video call (remote roll call) is being performed. The processing device 142 may determine whether the present location of the NRS terminal 40 is within the second area while the video call (remote roll call) is being performed. This makes it possible to confirm whether the NRS driver 4 is within the second area even during a video call (remote roll call) after the end of a driving shift.

[0144] When the necessary work processing unit 202 determines that the current location of the NRS terminal 40 is within the second area, it allows the execution of support for self-checks that check at least specific items of the driver. This makes it possible to support the self-check of necessary post-drive work using the NRS terminal 40.

[0145] For example, when the necessary work processing unit 202 determines that the current location of the NRS terminal 40 is within the second area, it activates the duty end button 344 on the menu screen 340, indicating that the button 344 is in a valid state. As will be described later, when the duty end button 344 is tapped, support for the self-check of the necessary post-duty work begins. By activating the duty end button 344, the necessary work processing unit 202 allows the execution of support for the self-check of the necessary post-duty work, thereby enabling the execution of support for the self-check of the necessary post-duty work.

[0146] Then, as will be described later, the necessary work processing unit 202 executes support for the self-check of the necessary post-duty work, and when it determines that execution of all the essential items in the self-check has been completed, it allows execution of a video call for the necessary post-duty work, which enables remote roll calls after the on-duty period.

[0147] On the other hand, when the necessary work processing unit 202 determines that the current location of the NRS terminal 40 is outside the second area, it does not permit the execution of support for the self-check of the necessary post-duty work.

[0148] For example, if the necessary work processing unit 202 determines that the current location of the NRS terminal 40 is outside the second area, it sets the on-duty end button 344 on the menu screen 340 to an inactive state, indicating that it is not functioning effectively. By setting the on-duty end button 344 to an inactive state, the necessary work processing unit does not permit the execution of support for the self-check of the post-duty necessary work, thereby making it impossible to start the execution of support for the self-check of the post-duty necessary work. Note that the on-duty end button 344 may be displayed in an inconspicuous manner, for example, by being grayed out, to indicate that it is in an inactive state.

[0149] As described above, a video call for the necessary post-duty work is permitted only when all required items in the self-check for the necessary post-duty work have been completed. Therefore, if support for the self-check for the necessary post-duty work is not permitted, a video call for the necessary post-duty work will not be permitted. In other words, in the management system 1, the processing device 142 (necessary work processing unit 202) does not permit support for the self-check for the necessary post-duty work, and as a result, a video call for the necessary post-duty work is not permitted.

[0150] Even if the current location of the NRS terminal 40 is determined to be outside the second area after the end of the driving shift, the NRS driver 4 will return after the end of the driving shift, and the NRS driver 4 will then move into the second area. The necessary task processing unit 202 periodically and repeatedly acquires the current location of the NRS terminal 40 while the menu screen 340, which is displayed during driving shifts, is therefore able to acquire the current location of the NRS terminal 40 after the movement by the NRS driver 4 moving into the second area. The necessary task processing unit 202 can then determine whether the current location of the NRS terminal 40 is within the second area based on the current location of the NRS terminal 40 acquired after the movement. If the location of the NRS terminal 40 acquired after the movement is determined to be within the second area, the execution of support for the post-drive necessary task self-check is consequently permitted.

[0151] Furthermore, the second area is not limited to being the same as the transportation area in which the specified business operator to which NRS driver 4 belongs is capable of operating; for example, the second area may be an area that is partially expanded or reduced from the transportation area in which the specified business operator to which NRS driver 4 belongs is capable of operating.

[0152] In addition, while the menu screen 340 is displayed, the current location of the NRS terminal 40 is acquired and determined. This configuration allows the current location of the NRS terminal 40 to be acquired and determined even before the scheduled end of the crew shift. This configuration has the advantage of allowing the NRS terminal 40 to proceed to necessary post-crew tasks, even if the crew needs to end the shift early due to an unforeseen event. However, the timing of acquiring the current location of the NRS terminal 40 and determining the location is not limited to this example. For example, the necessary task processing unit 202 may acquire the current location of the NRS terminal 40 and determine the location only if the scheduled end of the crew shift has passed. This configuration reduces the processing load associated with acquiring the current location of the NRS terminal 40 and determining the location.

[0153] In addition, in this example, if the current location of the NRS terminal 40 is determined to be outside the second area after the end of a flight duty, a self-check is not permitted, and as a result, a video call (remote roll call) is not permitted. However, if the current location of the NRS terminal 40 is determined to be outside the second area after the end of a flight duty, a determination as to whether a self-check and a video call are permitted may be made separately, so that the self-check is not permitted and the video call is not permitted. Also, if the current location of the NRS terminal 40 is determined to be outside the second area after the end of a flight duty, a determination as to whether a self-check and a video call are permitted may be made separately, so that the self-check is not permitted and the video call is permitted even if the flight is outside the second area. Also, if the current location of the NRS terminal 40 is determined to be outside the second area after the end of a flight duty, a determination as to whether a self-check and a video call are permitted may be made separately, so that the self-check is permitted even if the flight is outside the second area, but the video call is not permitted.

[0154] Furthermore, after the end of a flight duty, if it is determined that the current location of the NRS terminal 40 is within the second area, a determination as to whether or not to allow a self-check and a video call may be made separately, so that the self-check is not permitted even if the location is within the second area, but the video call is permitted. Furthermore, after the end of a flight duty, if it is determined that the current location of the NRS terminal 40 is within the second area, a determination as to whether or not to allow a self-check and a video call may be made separately, so that the self-check is permitted but the video call is not permitted even if the location is within the second area. Furthermore, after the end of a flight duty, if it is determined that the current location of the NRS terminal 40 is within the second area, a determination as to whether or not to allow a self-check and a video call may be made separately, so that both the self-check and the video call are not permitted even if the location is within the first area.

[0155] Furthermore, after the end of a shift, if the necessary task processing unit 202 determines that the current location of the NRS terminal 40 is outside the second area, the necessary task processing unit 202 may perform processing to not permit a self-check, while a video call may be permitted regardless of the current location of the NRS terminal 40. Furthermore, even if the current location of the NRS terminal 40 is determined to be outside the second area, for example, if it is determined that the current location of the NRS terminal 40 is within a predetermined area that is larger than the second area, the video call may be permitted, but if it is determined that the current location of the NRS terminal 40 is outside the predetermined area, the video call may not be permitted.

[0156] Furthermore, after the end of a shift, if the necessary task processing unit 202 determines that the current location of the NRS terminal 40 is outside the second area, it performs processing to not allow a video call, while a self-check may be permitted regardless of the current location of the NRS terminal 40. Furthermore, even if the current location of the NRS terminal 40 is determined to be outside the second area, for example, the self-check may be permitted if it is determined that the current location of the NRS terminal 40 is inside a predetermined area that is larger than the second area, and may not be permitted if it is determined that the NRS terminal 40 is outside the predetermined area.

[0157] 13 shows an example of a self-check screen 350 for post-duty required tasks. When the duty end button 344 is tapped on the menu screen 340, the required task processing unit 202 displays the self-check screen 350 shown in FIG. 13 on the display device 144. Note that if the entire self-check screen 350 cannot be displayed at once on the display device 144 of the NRS terminal 40, the NRS driver 4 can, for example, scroll the self-check screen 350 up and down to display a desired portion of the self-check screen 350.

[0158] A list of self-check items for post-duty required work is displayed on the post-duty required work self-check screen 350. The post-duty required work self-check is performed, for example, by the NRS driver 4 while in the NRS vehicle 42.

[0159] The self-check for the required post-duty tasks includes the items of "checking mileage," "face authentication," "alcohol measurement," and "writing down information to be communicated." For example, each of these items may be a required item. The order in which these items are performed in the required post-duty tasks is free, and they may be performed in any order.

[0160] The self-check for necessary post-duty tasks is not limited to a mode that includes all of "checking mileage," "face recognition," "alcohol test," and "writing down information to be communicated." For example, the self-check for necessary post-duty tasks may include at least one of "face recognition" and "alcohol test."

[0161] The necessary task processing unit 202 displays each self-check item on the self-check screen 350, and also displays a start button 352 associated with each self-check item.

[0162] "Check mileage" is an item for inputting the current mileage of the NRS vehicle 42 used in the current shift (i.e., the cumulative mileage of the NRS vehicle 42 at the end of the current shift). When the start button 352 corresponding to "Check mileage" is tapped, an input area for inputting the mileage opens, and the NRS driver 4 can input the mileage.

[0163] "Facial Recognition" is an item that, like the "Facial Recognition" in the pre-drive required tasks, uses an image of the NRS driver 4's face to verify the identity of the NRS driver 4 (facial recognition identity verification). When the NRS driver 4 taps the start button 352 corresponding to "Facial Recognition," the required task processing unit 202 activates the camera 204 of the NRS terminal 40 and prompts the NRS driver 4 to capture an image of his or her own face. The required task processing unit 202 captures an image of the NRS driver 4's face and acquires a facial image of the NRS driver 4's face at the current time. The required task processing unit 202 establishes communication with the business operator terminal 50 via the network 6 and transmits the acquired facial image to the business operator terminal 50.

[0164] When the necessary work management unit 188 of the business operator terminal 50 acquires the facial image transmitted from the NRS terminal 40, it compares the acquired facial image with the facial image of the NRS driver 4 stored in the storage device 158. If, as a result of comparing the facial images, the necessary work management unit 188 determines that the face shown in the acquired facial image matches the face shown in the facial image stored in the storage device 158 within the allowable error range, it authenticates that the face shown in the acquired facial image is the NRS driver 4 for the current shift. On the other hand, if the necessary work management unit 188 determines that the face shown in the acquired facial image does not match the facial image stored in the storage device 158, it determines that the face shown in the acquired facial image is not the NRS driver 4 for the current shift, and authentication fails. The business operator terminal 50 transmits the authentication result of the facial authentication to the NRS terminal 40.

[0165] When the necessary task processing unit 202 of the NRS terminal 40 acquires the authentication result of the face authentication, it displays the authentication result in the "face authentication" item on the self-check screen 350. If the authentication result of the face authentication indicates a failure, the user may be prompted to retry the face authentication.

[0166] The "alcohol measurement" is an item for measuring the alcohol concentration in the body of the NRS driver 4 using the alcohol measurement device 230, similar to the "alcohol measurement" in the pre-drive required tasks. For example, the NRS driver 4 brings the alcohol measurement device 230 into the cabin of the NRS vehicle 42 and performs the alcohol measurement using the alcohol measurement device 230 inside the cabin of the NRS vehicle 42. Note that the NRS driver 4 is not limited to performing the alcohol measurement inside the cabin of the NRS vehicle 42, and may also perform the alcohol measurement using the alcohol measurement device 230 outside the NRS vehicle 42.

[0167] In the "alcohol measurement," an image capturing device captures the NRS driver 4 taking an alcohol measurement using the alcohol measurement device 230. The image capturing device may be, for example, the camera 204 of the NRS terminal 40. The image capturing device captures at least one of an image and a video of the alcohol measurement being taken (alcohol measurement image). For example, the NRS driver 4 turns his / her face toward the camera 204 of the NRS terminal 40 and blows into the alcohol measurement device 230, and the camera 204 captures the image. The alcohol measurement device 230 measures the current alcohol concentration in the body of the NRS driver 4 based on the breath blown in by the NRS driver 4. The NRS terminal 40 stores the alcohol measurement image captured by the camera 204 in the storage device 148 in association with the date and time of the image capture.

[0168] After an alcohol measurement is performed using the alcohol measurement device 230, when the NRS driver 4 taps the start button 352 corresponding to "alcohol measurement," the necessary task processing unit 202 performs short-range communication with the alcohol measurement device 230. The necessary task processing unit 202 obtains the alcohol measurement result from the alcohol measurement device 230 via short-range communication. The necessary task processing unit 202 associates the alcohol measurement result with an alcohol measurement image. The necessary task processing unit 202 displays the alcohol measurement result in the "alcohol measurement" item on the self-check screen 350, and also displays the alcohol measurement image in the image display area 354 for the "alcohol measurement" item.

[0169] The necessary task processing unit 202 may be configured to assist in the process from the start of alcohol measurement to the recording of the measurement results when the start button 322 corresponding to "alcohol measurement" is tapped to open a screen related to alcohol measurement.

[0170] Furthermore, the embodiment is not limited to the embodiment in which the camera 204 of the NRS terminal 40 is used as an imaging device that captures images of the alcohol test being performed. For example, the in-vehicle camera 224 of the drive recorder 220 may be used as an imaging device that captures images of the alcohol test being performed. In this embodiment, the NRS driver 4 blows breath into the alcohol test device 230 while facing the in-vehicle camera 224 of the drive recorder 220. The alcohol test device 230 may be configured to be able to establish communication with the drive recorder 220. For example, when instructing the NRS driver 4 to blow breath, the alcohol test device 230 may communicate with the drive recorder 220, instruct the drive recorder 220 to capture images with the in-vehicle camera 224, and store the captured images in association with the date and time of capture. After the alcohol measurement is completed, the alcohol measurement device 230 may acquire the alcohol measurement image from the drive recorder 220 via communication, and associate the measurement result of the alcohol measurement with the alcohol measurement image.

[0171] "Matters to be communicated" is an item in which the NRS driver 4 writes down matters that the NRS driver 4 wants to communicate to the taxi company, such as events that occurred during the driver's shift. When the start button 352 corresponding to "Matters to be communicated" is tapped, a predetermined input area opens, and the NRS driver 4 can input the matters to be communicated.

[0172] The self-check screen 350 displays a self-check registration button 356 that reads "Register and Next." When the self-check registration button 356 is tapped, the necessary work processing unit 202 establishes communication with the business operator terminal 50 and transmits self-check result information, i.e., information indicating the details of each item displayed on the self-check screen 350, to the business operator terminal 50. Upon receiving the self-check result information, the business operator terminal 50 associates the self-check result information with the date and time of the shift and information identifying the NRS driver 4 and stores it in the storage device 158. When the self-check result information is registered in this way in the business operator terminal 50, the self-check for the post-duty required work is completed.

[0173] Note that the example described above shows the self-check result information being sent from the NRS terminal 40 to the business operator terminal 50. However, the necessary task processing unit 202 of the NRS terminal 40 may also be configured to send the self-check result information to the management server 60. The necessary task processing unit 202 of the NRS terminal 40 may also be configured to send the self-check result information to both the business operator terminal 50 and the management server 60. The necessary task processing unit 202 of the NRS terminal 40 may also send the self-check result information to the business operator terminal 50 via the management server 60. The necessary task processing unit 202 of the NRS terminal 40 may also send the self-check result information to the business operator terminal 50 via the business operator terminal 50. The necessary task processing unit 202 of the NRS terminal 40 may send the self-check result information to the management server 60, and the business operator terminal 50 may request the self-check result information from the management server 60. The necessary task processing unit 202 of the NRS terminal 40 may also send the self-check result information to the business operator terminal 50, and the management server 60 may request the self-check result information from the business operator terminal 50. That is, the NRS terminal 40 may transmit the self-check result information to a predetermined communication destination such as the business operator terminal 50 or the management server 60.

[0174] Figure 14 is a diagram explaining the flow of the necessary post-on-board work. As mentioned above, the necessary post-on-board work includes "video calls" as well as the necessary pre-on-board work. In the necessary post-on-board work, "video calls" are carried out after "self-checks."

[0175] 14, before the self-check assistance can be started, specifically, while the on-duty menu screen 340 is displayed, the necessary task processing unit 202 of the NRS terminal 40 performs a second location determination process to determine whether the current location of the NRS terminal 40 is within the second area (S59). If the necessary task processing unit 202 determines that the current location of the NRS terminal 40 is outside the second area in the second location determination process, it does not permit the execution of the self-check assistance, thereby not permitting subsequent video calls. If the necessary task processing unit 202 determines that the current location of the NRS terminal 40 is within the second area in the second location determination process, it permits the execution of the self-check assistance.

[0176] As shown in FIG. 14 and the above-described FIG. 13, the NRS terminal 40 supports the self-check for the necessary post-shift tasks in response to input operations by the NRS driver 4. More specifically, the NRS terminal 40 supports the input of mileage (S60), face authentication (S61), alcohol test (S62), and input of information to be communicated (S63). Note that the order in which the input of mileage (S60), face authentication (S61), alcohol test (S62), and input of information to be communicated (S63) are performed is not limited to the order shown in the example, and may be performed in any order. For example, among the items in the self-check for the necessary post-shift tasks, the input of mileage (S60), face authentication (S61), alcohol test (S62), and input of information to be communicated (S63) are assumed to be required items.

[0177] The necessary task processing unit 202 of the NRS terminal 40 periodically determines whether or not execution of all required items in the self-check has been completed on the self-check screen 350. For example, the necessary task processing unit 202 may determine that execution of all required items in the self-check has been completed when results are displayed in the item result display area for all required items on the self-check screen 350.

[0178] When it is determined that all of the required items in the self-check have been completed, the necessary task processing unit 202 performs an activation process to activate the self-check registration button 356 on the self-check screen 350 (S64). This enables the self-check registration button 356 to function effectively.

[0179] After the activation process, when the NRS driver 4 taps the self-check registration button 356, the necessary work processing unit 202 establishes communication with the operator terminal 50 via the network 6 and sends the self-check result information to the operator terminal 50 (S65).

[0180] When the necessary work management unit 188 of the business operator terminal 50 receives the self-check result information transmitted from the NRS terminal 40 , it stores the received self-check result information in the storage device 158 .

[0181] Thereafter, the necessary work management unit 188 of the operator terminal 50 transmits the invitation information for the video call to the NRS terminal 40.

[0182] When the necessary task processing unit 202 of the NRS terminal 40 responds to the video call in accordance with the video call invitation information, it launches a video call platform from the driver application 200 and starts a video call between the NRS terminal 40 and the operator terminal 50 (S66).

[0183] The video call invitation information (e.g., a URL (Uniform Resource Locator)) may be sent to the NRS terminal 40 when the NRS driver 4 registers a shift. In this case, the necessary task processing unit 202 of the NRS terminal 40 may deactivate a button for transitioning to the video call invitation information if it determines that all of the required items in the self-check have not been completed. Then, the necessary task processing unit 202 of the NRS terminal 40 may activate a button for transitioning to the video call invitation information if it determines that all of the required items in the self-check have been completed, thereby enabling a video call.

[0184] In this way, when it is determined that all mandatory items in the self-check have been completed, the necessary work processing unit 202 activates the self-check registration button 356. By activating the self-check registration button 326, the necessary work processing unit 202 permits the self-check result information to be sent to the business operator terminal 50 and also permits a video call with the taxi business operator via the business operator terminal 50.

[0185] On the other hand, if the necessary work processing unit 202 determines that all of the required items in the self-check have not been completed, it deactivates the self-check registration button 356 on the self-check screen 320. As a result, even if the NRS driver 4 taps the self-check registration button 356, the self-check registration button 356 will not function (is disabled). By deactivating the self-check registration button 356, the necessary work processing unit 202 does not allow the self-check result information to be sent to the operator terminal 50, and does not allow a video call with the taxi operator via the operator terminal 50.

[0186] In this embodiment, if it is determined that all required items in the self-check have not been completed, the video call cannot proceed, which prevents the video call from being started without sufficient confirmation. As a result, the taxi business operator can efficiently conduct video calls with multiple NRS drivers 4.

[0187] The video call screen and video call processing are the same as the video call processing for pre-duty necessary work, so explanations will be omitted.

[0188] Furthermore, when a video call is made for necessary work after a shift (i.e., a remote roll call after a shift), the state of the NRS driver 4 making the video call via the NRS terminal 40 may be captured and stored by the in-vehicle camera 224 of the drive recorder 220. Images captured of the state of the video call can improve the reliability of the video call.

[0189] Since the self-check was completed before the video call, the post-duty required work is completed when the video call ends. After the post-duty required work is completed, the NRS driver 4 may terminate the execution of the driver application 200.

[0190] In the above, an example has been described in which roll calls for both pre-duty required work and post-duty required work are performed by remote roll calls using the NRS terminal 40. However, the roll calls for both pre-duty required work and post-duty required work are not limited to being performed by remote roll calls. The NRS driver 4 may perform a roll call for either the pre-duty required work or the post-duty required work by remote roll calls, and the other by face-to-face roll calls. In other words, the processor of the NRS terminal 40 may execute the driver application 200 to assist the NRS driver 4 in performing at least one of the required work before the start of work and the required work after the end of work. The NRS driver 4 may also perform a roll call for both pre-duty required work and post-duty required work by face-to-face roll calls.

[0191] In the above example, the identity of the NRS driver 4 is verified by facial recognition during the self-check of the required tasks. However, the identity of the roll call personnel of the taxi company may also be verified by facial recognition. For example, the required task management unit 188 of the business operator terminal 50 acquires an image of the face of the roll call personnel at least either before the roll call personnel starts or after the roll call personnel finishes their work. If the required task management unit 188 determines that the acquired facial image matches a pre-stored facial image within an acceptable error range, it determines that the roll call personnel is the correct person. On the other hand, if the required task management unit 188 determines that the acquired facial image does not match the pre-stored facial image, it determines that the roll call personnel is not the correct person. By verifying the identity of the roll call personnel, the reliability of the roll call operations can be improved.

[0192] As described above, the vehicle terminal (NRS terminal 40) of this embodiment is a vehicle terminal (NRS terminal 40) used when the driver (NRS driver 4) of a vehicle (NRS vehicle 42) performs a driving duty of driving the vehicle (NRS vehicle 42) as a commercial vehicle, which is a means of transportation for the user (user 2), and is equipped with one or more processors (processing device 142). The processor (processing device 142) executes a driver application (driver application 200) that assists the driver (NRS driver 4) in driving the vehicle in accordance with input from the driver (NRS driver 4). By executing the driver application (driver application 200), the current location of the vehicle terminal (NRS terminal 40) is obtained and a determination is made as to whether the current location is within a first area (e.g., an NRS area). If the processor determines that the current location is outside the first area (e.g., an NRS area) before the start of driving duty, a video call with a specified business (e.g., a taxi business) to which the driver (NRS driver 4) belongs is not permitted. With this configuration, if the NRS driver 4 is presumed to be outside the first area before the start of a shift, a video call for pre-shift tasks is not conducted, preventing the NRS driver 4 from being in an appropriate location. As a result, taxi operators can restrict the location of the NRS driver 4 at the time of the pre-shift remote roll call, allowing them to properly manage the NRS driver 4. Furthermore, it is possible to prevent the NRS driver 4 from operating outside the NRS area without permission.

[0193] If the processor (processing device 142) determines that the current location is within the first area (e.g., the NRS area) before the start of a shift, it may permit the execution of a self-check assistance that checks at least specific items of the driver (NRS driver 4), and permit the execution of a video call (i.e., a remote roll call before the shift) when it determines that all required items in the self-check before the start of a shift have been completed. If the processor (processing device 142) determines that the current location is outside the first area (e.g., the NRS area) before the start of a shift, it may not permit the execution of the self-check assistance, and by not permitting the execution of the self-check assistance, it may not permit the execution of a video call (i.e., a remote roll call before the shift). With this configuration, if it is estimated that the NRS driver 4 is outside the first area before the start of a shift, the self-check assistance for the required pre-shift tasks is not provided, thereby preventing the self-check from being performed when the NRS driver 4 is not in an appropriate position. This allows taxi operators to limit the location of NRS drivers 4 at the time of remote roll call before driving, thereby enabling appropriate management of NRS drivers 4. It also improves the reliability of the self-check. Furthermore, if it is determined that all required items in the self-check have not been completed, the video call cannot proceed, preventing a video call from being conducted without sufficient confirmation. As a result, taxi operators can efficiently conduct video calls with multiple NRS drivers 4.

[0194] The processor (processing device 142) may determine whether the driver's (NRS driver 4's) current location is within a second area (e.g., a traffic zone) larger than a first area (e.g., an NRS area) that indicates the business area of ​​a predetermined business (e.g., a taxi business) to which the driver belongs. If the processor determines that the driver's current location is outside the second area (e.g., a traffic zone) after the driver's shift ends, the processor may not permit the driver to make a video call (i.e., a remote roll call after the shift). With this configuration, if the NRS driver 4 is presumed to be outside the second area after the driver's shift ends, a video call for necessary post-shift tasks is not made, thereby preventing the NRS driver 4 from making a video call when the driver is not in an appropriate location. As a result, the taxi business can restrict the location of the NRS driver 4 at the time of a remote roll call after the driver's shift, thereby enabling the taxi business to appropriately manage the NRS driver 4. Furthermore, even if NRS driver 4 is outside the first area, in a situation where it is presumed that he or she is inside the second area, video calls for necessary post-shift tasks may be permitted, allowing taxi operators to properly manage NRS driver 4 and preventing a decrease in convenience for NRS driver 4.

[0195] If the processor (processing device 142) determines that the current location is within the second area (e.g., a traffic area) after the end of the driving shift, it may permit the execution of a self-check assistance that checks at least specific items of the driver (NRS driver 4), and permit the execution of a video call (i.e., a remote post-driving roll call) if it determines that all required items in the self-check after the end of the driving shift have been completed. If the processor (processing device 142) determines that the current location is outside the second area (e.g., a traffic area) after the end of the driving shift, it may not permit the execution of the self-check assistance, and by not permitting the execution of the self-check assistance, it may not permit the execution of a video call (i.e., a remote post-driving roll call). With this configuration, if the NRS driver 4 is estimated to be outside the second area after the end of the driving shift, the self-check assistance for the necessary post-driving tasks is not provided, thereby preventing the self-check from being performed when the NRS driver 4 is not in an appropriate position. This allows the taxi business operator to limit the location of the NRS driver 4 at the time of the remote roll call after the driver's shift, thereby enabling appropriate management of the NRS driver 4. It also improves the reliability of the self-check. Furthermore, if it is determined that all required items in the self-check have not been completed, the video call cannot proceed, preventing the video call from being conducted without sufficient confirmation. As a result, the taxi business operator can efficiently conduct video calls with multiple NRS drivers 4.

[0196] In the management method of this embodiment, a computer (NRS terminal 40) executes a driver application (driver application 200) that supports the driver (NRS driver 4) in driving a vehicle (NRS vehicle 42) as a commercial vehicle serving as a transportation means for a user (user 2) in response to input from the driver (NRS driver 4). By executing the driver application (driver application 200), the computer (NRS terminal 40) acquires the current location and determines whether the current location is within a first area (e.g., an NRS area). If the computer determines that the current location is outside the first area (e.g., an NRS area) before the start of the driving shift, the computer does not permit a video call (i.e., a remote call before the driver's shift) with the predetermined business (e.g., a taxi business) to which the driver (NRS driver 4) belongs. With this configuration, if the NRS driver 4 is presumed to be outside the first area before the start of the driving shift, a video call for pre-driving tasks is not performed. This prevents a video call from being performed when the NRS driver 4 is not in an appropriate location. As a result, the taxi business operator can restrict the location of the NRS driver 4 at the time of the remote roll call before the driver starts driving, thereby enabling appropriate management of the NRS driver 4. In addition, the NRS driver 4 can be prevented in advance from starting business outside the NRS area without permission.

[0197] The program of this embodiment includes a driver application (driver application 200) that supports the driving of a driver (NRS driver 4) who drives a vehicle (NRS vehicle 42) as a commercial vehicle that serves as a means of transportation for a user (user 2). The program causes a computer (NRS terminal 40) to acquire the current location of the computer (NRS terminal 40), determine whether the current location is within a first area (e.g., an NRS area), and, if the computer determines that the current location is outside the first area (e.g., an NRS area) before the start of a driving shift, prohibit the driver (NRS driver 4) from making a video call (i.e., a remote roll call before the driver's shift) with a predetermined business (e.g., a taxi business) to which the driver belongs. With this configuration, if the NRS driver 4 is presumed to be outside the first area before the start of a driving shift, a video call for pre-driving tasks is not made, thereby preventing the NRS driver 4 from making a video call when the driver is not in an appropriate location. As a result, the taxi business operator can restrict the location of the NRS driver 4 at the time of the remote roll call before the driver starts driving, thereby enabling appropriate management of the NRS driver 4. In addition, the NRS driver 4 can be prevented in advance from starting business outside the NRS area without permission.

[0198] While the preferred embodiments of the present invention have been described above with reference to the accompanying drawings, it goes without saying that the present invention is not limited to such embodiments. It is clear that those skilled in the art can conceive of various modifications and alterations within the scope of the claims, and it is understood that such modifications and alterations also fall within the technical scope of the present invention.

[0199] Also provided are programs that cause a computer to function as the management server 60, and computer-readable storage media such as flexible disks, magneto-optical disks, ROMs, CDs, DVDs, and BDs on which the programs are recorded. Here, the program refers to data processing means written in any language or description method.

[0200] It should be noted that the processes shown in this specification do not necessarily have to be performed in chronological order according to the order shown in the flowcharts, and may include parallel or subroutine processes. [Explanation of symbols]

[0201] 2 users 4 NRS Driver 40 NRS terminals 42 NRS vehicles 200 Driver Applications

Claims

1. A vehicle terminal used by a vehicle driver when driving the vehicle as a commercial vehicle that is a means of transportation for a user, one or more processors; The processor: execute a driver application to assist the driver in the driving task in response to an input from the driver; By executing the driver application, Obtaining the current location of the vehicle terminal; determining whether the current location is within a first area; A vehicle terminal in which, if the processor determines that the current location is outside the first area before the start of the driving shift, the vehicle terminal is not permitted to make a video call with a specified carrier to which the driver belongs.

2. The processor: before the start of the driving shift, if it is determined that the current location is within the first area, permitting execution of support for a self-check that checks at least specific items of the driver; permitting execution of the video call when it is determined that execution of all required items in the self-check before the start of the driving duty has been completed; If it is determined that the current location is outside the first area before the start of the driving duty, the execution of the self-check assistance is not permitted; The vehicle terminal according to claim 1 , wherein the processor is configured to not allow the execution of the self-check support, thereby not allowing the execution of the video call.

3. The processor: determining whether the current location is within a second area that is larger than the first area and indicates the business area of ​​a predetermined business to which the driver belongs; 2. The vehicle terminal of claim 1, wherein, after the driving shift ends, if the processor determines that the current location is outside the second area, execution of the video call is not permitted.

4. The processor: After the driving duty is completed, if it is determined that the current location is within the second area, permitting the execution of support for a self-check that checks at least specific items of the driver; permitting execution of the video call when it is determined that execution of all required items in the self-check after the end of the driving duty has been completed; When it is determined that the current location is outside the second area after the end of the driving duty, the execution of the self-check assistance is not permitted, The vehicle terminal according to claim 3 , wherein the processor is configured to not allow the execution of the self-check support, thereby not allowing the execution of the video call.

5. The computer executes a driver application to assist a driver in driving the vehicle as a commercial vehicle serving as a means of transportation for the user in response to an input from the driver; By executing the driver application, Obtaining the current location of the computer; determining whether the current location is within a first area; A management method in which, if the computer determines that the current location is outside the first area before the start of the driving shift, the driver is not permitted to make a video call with a specified company to which the driver belongs.

6. A program including a driver application that supports a driver who drives a vehicle as a commercial vehicle that is a means of transportation for a user, On the computer, Obtaining the current location of the computer; determining whether the current location is within a first area; If the computer determines that the current location is outside the first area before the start of the driving shift, execution of a video call with a predetermined business operator to which the driver belongs is not permitted. A program to make it happen.

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