Connection application approval management device, connection application approval management method, and connection application approval management program

Abstract

To provide a connection application approval management device capable of determining validity of an application by clearly indicating a schedule situation or the like of an applicant using groupware when determining approval to the application of remote connection to customer environment, a connection application approval management method, and a connection application approval management program.SOLUTION: Application data of remote connection to customer environment from a terminal device of an applicant is acquired, a response is acquired from groupware based on the application data, an approval screen in which a presence situation of the applicant is set is displayed on a terminal device of an approver based on a response, and approval rejection processing of the remote connection to the customer environment by the terminal device of the applicant is executed based on an approval rejection instruction set by the approver.SELECTED DRAWING: Figure 3

Description

[Technical Field]

[0001] The present invention relates to a connection request approval management device, a connection request approval management method, and a connection request approval management program. [Background technology]

[0002] Patent Document 1 discloses a configuration in which a request for approval is sent to an administrator in response to a user's application to use a data processing device, and the administrator then approves or denies connection to the data processing device. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2013-182563 Summary of the Invention [Problem to be solved by the invention]

[0004] However, the invention described in Patent Document 1 above had the problem that it was not possible to obtain and display the presence status of the applicant and confirmer and the reservation status of the connection terminal for remote connection work to the client's environment from groupware, and to use this information to determine the validity of the application.

[0005] The present invention has been made in consideration of the above-mentioned problems, and aims to provide a connection request approval management device, a connection request approval management method, and a connection request approval management program that can use groupware to clearly indicate the applicant's schedule status, etc., when deciding whether to approve a request for remote connection to a client environment, thereby leading to a decision on the validity of the request. [Means for solving the problem]

[0006] In order to solve the above-mentioned problems and achieve the object, the connection request approval management device of the present invention is a connection request approval management device that is communicatively connected to a terminal device and has a memory unit and a control unit, wherein the memory unit has a connection management storage means that stores groupware that sets the presence status of members, and the control unit has a connection request acquisition means that acquires application data for a remote connection to a client environment from the applicant's terminal device, a response display means that acquires a response from the groupware based on the application data, and displays an approval screen on the approver's terminal device that sets the applicant's presence status based on the response, and an approval rejection means that executes approval rejection processing for the remote connection to the client environment from the applicant's terminal device based on an approval rejection instruction set by the approver.

[0007] Furthermore, in the connection request approval management device according to the present invention, the groupware is further configured to set the individual period schedules of the members, and the response display means acquires the response from the groupware based on the application data, and based on the response, displays the approval screen on the approver's terminal device, which sets the applicant's and confirmer's return schedule for that day and the presence status of the applicant and confirmer.

[0008] In addition, in the connection request approval management device of the present invention, the groupware is further characterized in that the individual period schedules of the members are set, and the response display means acquires the response from the groupware based on the application data, and based on the response, displays on the approver's terminal device the approval screen that sets the weekly schedules of the applicant and the confirmer, the link from which the weekly schedules were acquired, and the presence status of the applicant and the confirmer.

[0009] Furthermore, in the connection request approval management device of the present invention, the groupware further sets the equipment period reservation status of the connection terminal, which is the terminal device that will be the connection destination in the customer environment, and the response display means acquires the response from the groupware based on the application data, and based on the response, displays the approval screen on the approver's terminal device, which sets the weekly schedule of the connection terminal, the reservation person for the connection terminal and the link from which the weekly schedule was obtained, the checker's return schedule for the day, and the presence status of the applicant and the checker.

[0010] In addition, in the connection request approval management device of the present invention, the connection management storage means further stores an operating time master that sets the operating hours of the organization to which the member belongs, and a holiday calendar master that sets the holidays of the organization to which the member belongs, the application data is set with a scheduled connection date and time, and the response display means, if the scheduled connection date and time is outside the operating hours or on a holiday, obtains the response from the groupware based on the application data, and displays the approval screen, which sets a time alert and the presence status of the applicant based on the response, on the approver's terminal device.

[0011] Furthermore, in the connection request approval management device according to the present invention, the connection request acquisition means acquires the request data when an application item for the remote connection to the client environment is set on the request input screen displayed on the applicant's terminal device, and the response display means further sets the presence status of the applicant on the request input screen displayed on the applicant's terminal device based on the response.

[0012] Furthermore, in the connection request approval management device according to the present invention, the connection request acquisition means acquires the request data when an application item for the remote connection to the client environment is set on the request input screen displayed on the applicant's terminal device, and the response display means further sets the return schedule of the applicant and the confirmer on that day and the presence status of the applicant and the confirmer on the request input screen displayed on the applicant's terminal device based on the response.

[0013] Furthermore, in the connection request approval management device according to the present invention, the connection request acquisition means acquires the request data when an application item for the remote connection to the client environment is set on the request input screen displayed on the applicant's terminal device, and the response display means further sets, based on the response, the weekly schedule of the applicant and the confirmer, the acquisition source link for the weekly schedule, and the presence status of the applicant and the confirmer on the request input screen displayed on the applicant's terminal device.

[0014] Furthermore, in the connection request approval management device of the present invention, the connection request acquisition means acquires the request data when an application item for the remote connection to the client environment is set on the request input screen displayed on the applicant's terminal device, and the response display means further sets, based on the response, the weekly schedule of the connection terminal, the reservation person for the connection terminal and the acquisition source link for the weekly schedule, the checker's return schedule for the day, and the presence status of the applicant and the checker on the request input screen displayed on the applicant's terminal device.

[0015] In addition, in the connection request approval management device of the present invention, the connection request acquisition means acquires the request data when an application item for the remote connection to the customer environment is set on the request input screen displayed on the applicant's terminal device, and the response display means further sets the time alert and the presence status of the applicant on the request input screen displayed on the applicant's terminal device based on the response.

[0016] In addition, in the connection request approval management device according to the present invention, the response display means is further characterized in that, based on the response, a UI component indicating a warning regarding the application item is displayed on the application input screen displayed on the terminal device of the applicant.

[0017] Furthermore, the connection request approval management method of the present invention is a connection request approval management method to be executed by a connection request approval management device that is communicatively connected to a terminal device and has a memory unit and a control unit, wherein the memory unit comprises a connection management storage means that stores groupware that sets the presence status of members, and the connection request acquisition step executed by the control unit includes: a connection request acquisition step that acquires application data for a remote connection to a client environment from the applicant's terminal device; a response display step that acquires a response from the groupware based on the application data, and displays an approval screen on the approver's terminal device based on the response, the approval screen setting the applicant's presence status; and an approval rejection step that executes approval rejection processing for the remote connection to the client environment from the applicant's terminal device based on an approval rejection instruction set by the approver.

[0018] Furthermore, the connection request approval management program of the present invention is a connection request approval management program to be executed by a connection request approval management device that is communicatively connected to a terminal device and has a memory unit and a control unit, wherein the memory unit comprises a connection management storage means that stores groupware that sets the presence status of members, and the control unit executes the following: a connection request acquisition step that acquires application data for a remote connection to a client environment from the applicant's terminal device; a response display step that acquires a response from the groupware based on the application data and displays an approval screen on the approver's terminal device based on the response, which sets the presence status of the applicant; and an approval rejection step that executes approval rejection processing for the remote connection to the client environment from the applicant's terminal device based on an approval rejection instruction set by the approver. [Effects of the Invention]

[0019] The present invention has the effect of ensuring the implementation of established control rules by shortening the data flow from other systems that are consistent with each other, thereby increasing the effectiveness of checks and approvals. Furthermore, the present invention has the effect of enabling easy schedule confirmation by linking each display item to groupware. Furthermore, the present invention has the effect of highlighting points to be focused on by displaying "outside of business hours" or "holiday" when the scheduled connection time is at night or on weekends or holidays. Furthermore, the present invention is adapted to the current situation in which customer expectations for cloud services are becoming increasingly strict, and can be utilized as a strength to increase the value of services. Furthermore, due to the risks of "individual judgment and work errors" and "information leaks due to lack of organizational control over work status" during remote work, "multiple-person systems," "device reservation confirmation," and "individual confirmation of after-hours work" are required. The present invention has the effect of linking with groupware, leading to "reduction of approval errors and workload" and "ensuring control over remote work." [Brief explanation of the drawings]

[0020] [Figure 1] FIG. 1 is a diagram showing an example of a system configuration according to this embodiment. [Figure 2] FIG. 2 is a diagram showing an example of a system configuration according to this embodiment. [Figure 3] FIG. 3 is a block diagram showing an example of the configuration of a connection request approval management device according to this embodiment. [Figure 4] FIG. 4 is a diagram showing an example of a master configuration in this embodiment. [Figure 5] FIG. 5 is a flowchart showing an example of processing of the connection request approval management device in this embodiment. [Figure 6] FIG. 6 is a diagram showing an example of the connection request approval management process in this embodiment. [Figure 7] FIG. 7 is a diagram showing an example of the connection request approval management process in this embodiment. [Figure 8] FIG. 8 is a diagram showing an example of the connection request approval management process in this embodiment. [Figure 9] FIG. 9 is a diagram showing an example of the connection request approval management process in this embodiment. [Figure 10] FIG. 10 is a diagram showing an example of connection request approval management processing in this embodiment. [Figure 11] FIG. 11 is a diagram showing an example of connection request approval management processing in this embodiment. [Figure 12] FIG. 12 is a diagram showing an example of the connection request approval management process in this embodiment. [Figure 13] FIG. 13 is a diagram showing an example of connection request approval management processing in this embodiment. [Figure 14] FIG. 14 is a diagram showing an example of connection request approval management processing in this embodiment. [Figure 15] FIG. 15 is a diagram showing an example of the connection request approval management process in this embodiment. [Figure 16] FIG. 16 is a diagram showing an example of the connection request approval management process in this embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0021] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described in detail with reference to the accompanying drawings. However, the present invention is not limited to this embodiment.

[0022] [1. Overview] First, an overview of the present invention will be described with reference to Figures 1 and 2. Figures 1 and 2 are diagrams showing an example of a system configuration in this embodiment.

[0023] Previously, when connecting to a client's environment, a connection application and approval was made in advance via the company's internal system. However, when working in a client's environment, there were risks such as "serious individual decisions and work errors" and "data leakage due to a lack of organizational control over who is doing what." Therefore, when connecting, a system with multiple people, such as a "worker" and a "verifier (a person who checks work procedures and evidence based on a work checklist)," is required to be present, and control is ensured by limiting connection to the client's own device. When applying, the "verifier" and "devices to be used when working at other locations where the client's device cannot be used as an exception" must be clearly stated. In addition, when connecting outside of business hours (early mornings and nights) or on holidays, the work content is checked separately and individually to ensure control.

[0024] However, in the past, when these decisions were made manually, there was a risk of insufficient confirmation or incorrect judgment at the time of approval, and while control was insufficient, it was difficult to provide a means of confirmation from a system perspective.In other words, there were issues such as the approver failing to individually confirm that the applicant / verifier is in the company at the time of connection, that the verifier is available to be present, that the terminal to be used cannot be reserved when the applicant's own terminal is unavailable due to work at another location, or that work is being done early in the morning or at night.

[0025] Therefore, in this embodiment, a mechanism is provided for clearly indicating the schedule status of the applicant when applying for connection to a client environment.

[0026] In this embodiment, as shown in Fig. 1, when a system user (applicant) remotely connects to a client environment, approval / rejection processing for the connection request is executed using a partner system (groupware / collaborative software) as shown in Fig. 2. As shown in Fig. 1, the "system user (applicant)" is the person who applies for a connection request WF (workflow) for remote connection work, the "approver" is the person who checks the contents of the connection request WF applied for by the "applicant" and performs approval / rejection processing, and the "verifier" is the person who is present when the "system user" performs the work and checks the work procedures, evidence, etc. based on a work checklist.

[0027] [2. Configuration] An example of the configuration of the connection request approval management device 100 according to this embodiment will be described with reference to Fig. 3 and Fig. 4. Fig. 3 is a block diagram showing an example of the configuration of the connection request approval management device 100 according to this embodiment.

[0028] 3, the connection request approval management device 100 and the terminal device 400 are commercially available desktop personal computers. Note that the connection request approval management device 100 and the terminal device 400 are not limited to stationary information processing devices such as desktop personal computers, but may also be portable information processing devices such as commercially available notebook personal computers, PDAs (Personal Digital Assistants), smartphones, and tablet personal computers.

[0029] The connection request approval management device 100 comprises a control unit 102, a communication interface unit 104, a storage unit 106, and an input / output interface unit 108. The units comprised in the connection request approval management device 100 are communicably connected via any communication path.

[0030] The communication interface unit 104 communicably connects the connection request approval management device 100 to the network 300 via a communication device such as a router and a wired or wireless communication line such as a dedicated line. The communication interface unit 104 has a function of communicating data with other devices via the communication line. Here, the network 300 has a function of connecting the connection request approval management device 100, the server 200, and the terminal device 400 so that they can communicate with each other, and is, for example, the Internet or a LAN (Local Area Network).

[0031] An input device 112 and an output device 114 are connected to the input / output interface unit 108. The output device 114 may be a monitor (including a touch panel), a speaker, or a printer. The input device 112 may be a keyboard, a mouse, a microphone, or a monitor that cooperates with a mouse to achieve a pointing device function. In the following, the output device 114 may be referred to as the monitor 114 or the printer 114, and the input device 112 may be referred to as the keyboard 112 or the mouse 112.

[0032] The storage unit 106 stores various databases, tables, files, etc. The storage unit 106 stores computer programs that work in conjunction with an OS (Operating System) to issue commands to a CPU (Central Processing Unit) to perform various processes. The storage unit 106 may be, for example, a memory device such as a RAM (Random Access Memory) or a ROM (Read Only Memory), a fixed disk device such as a hard disk, a flexible disk, or an optical disk. The storage unit 106 includes a connection management database 106a.

[0033] The connection management database 106a stores connection management data for remote connections. The connection management database 106a may store groupware that sets the presence status of members. The groupware may set the personal period schedules of members. The groupware may also set the device period reservation status of a connection terminal, which is a terminal device 400 that serves as a connection destination in a client environment. The connection management database 106a may also store an operating time master that sets the operating hours (e.g., business hours, etc.) of the member's organization (e.g., company, etc.) and a holiday calendar master that sets the holidays of the organization. The connection management database 106a may also store an employee master, a customer master, a base master, a base terminal master, a task content master, a linked system management master, a linked system user master, and / or a linked system terminal master.

[0034] An example of a master configuration in this embodiment will now be described with reference to Fig. 4. Fig. 4 is a diagram showing an example of a master configuration in this embodiment.

[0035] As shown in FIG. 4, in this embodiment, employee master, customer master, base master, base terminal master, holiday calendar master, operating time master, work content master, linked system management master, linked system user master, and linked system terminal master may be stored.

[0036] Returning to Fig. 3, the control unit 102 is a CPU or the like that performs overall control of the connection request approval management device 100. The control unit 102 has an internal memory for storing control programs such as an OS, programs that define various processing procedures, required data, etc., and executes various information processes based on these stored programs. Functionally, the control unit 102 conceptually comprises a connection request acquisition unit 102a, a response display unit 102b, and an approval rejection unit 102c.

[0037] The connection request acquisition unit 102a acquires application data for a remote connection. Here, the connection request acquisition unit 102a may acquire application data for a remote connection to a client environment from the applicant's terminal device 400. The application data may also set a scheduled connection date and time. The connection request acquisition unit 102a may also acquire the application data when application items for a remote connection to a client environment are set on an application input screen displayed on the applicant's terminal device 400.

[0038] The response display unit 102b displays an approval screen for the connection request for remote connection. Here, the response display unit 102b may acquire a response from the groupware based on the request data, and display an approval screen on the approver's terminal device 400, on which the applicant's presence status is set, based on the response. The response display unit 102b may also acquire a response from the groupware based on the request data, and display an approval screen on the approver's terminal device 400, on which the applicant's and confirmer's return plans for the day and the applicant's and confirmer's presence status are set, based on the response. The response display unit 102b may also acquire a response from the groupware based on the request data, and display an approval screen on the approver's terminal device 400, on which the applicant's and confirmer's weekly schedules and links from which the weekly schedules are obtained, and the applicant's and confirmer's presence status are set, based on the response. The response display unit 102b may also acquire a response from the groupware based on the application data, and, based on the response, cause the approver's terminal device 400 to display an approval screen that sets the weekly schedule of the connecting terminal, the reservation holder of the connecting terminal and the link from which the weekly schedule was obtained, the confirmer's planned return date and time for that day, and the presence status of the applicant and the confirmer. If the planned connection date and time falls outside of operating hours or on a holiday, the response display unit 102b may also acquire a response from the groupware based on the application data, and, based on the response, cause the approver's terminal device 400 to display an approval screen that sets a time alert and the applicant's presence status. The response display unit 102b may also set the applicant's presence status on the application input screen displayed on the applicant's terminal device 400 based on the response. The response display unit 102b may also set the applicant's and the confirmer's planned return date and time for that day and the presence status of the applicant and the confirmer on the application input screen displayed on the applicant's terminal device 400 based on the response. In addition, based on the response, the response display unit 102b may set the applicant's and confirmer's weekly schedule, the link from which the weekly schedule was obtained, and the applicant's and confirmer's presence status on the application input screen displayed on the applicant's terminal device 400.Furthermore, based on the response, the response display unit 102b may set the weekly schedule of the connected terminal, the reservation holder of the connected terminal and the link from which the weekly schedule was obtained, the checker's return schedule for the day, and the presence status of the applicant and the checker on the application input screen displayed on the applicant's terminal device 400. Furthermore, based on the response, the response display unit 102b may set a time alert and the applicant's presence status on the application input screen displayed on the applicant's terminal device 400. Furthermore, based on the response, the response display unit 102b may display a UI (User Interface) component (for example, a tooltip or a pop-up) indicating a warning about an application item on the application input screen displayed on the applicant's terminal device 400.

[0039] The approval / rejection unit 102c executes approval / rejection processing for the remote connection (approval processing / rejection processing). Here, the approval / rejection unit 102c may execute approval / rejection processing for the remote connection to the customer environment by the applicant's terminal device 400, based on an approval / rejection instruction (approval instruction / rejection instruction) set by the approver.

[0040] [3. Specific Examples] A specific example of this embodiment will be described with reference to FIGS.

[0041] [Connection request approval management process] An example of the connection request approval management process in this embodiment will now be described with reference to Fig. 5. Fig. 5 is a flowchart showing an example of the process of the connection request approval management device 100 in this embodiment.

[0042] As shown in Figure 5, when an applicant sets application items for a remote connection to a client environment on the application input screen displayed on the applicant's terminal device 400, the connection application acquisition unit 102a receives application input data in which the application items are set and sent from the applicant's terminal device 400, and acquires the application data for a remote connection to the client environment in which the scheduled connection date and time is set (step SA-1).

[0043] Then, the response display unit 102b acquires a response from the groupware based on the application data and sends the response to the approver's terminal device 400, thereby causing the approver's terminal device 400 to display an approval screen that includes the weekly schedule of the connected terminal, the reservation holder of the connected terminal and the link from which the weekly schedule was acquired, the return schedule of the applicant and the confirmer for that day, and the presence status of the applicant and the confirmer (step SA-2).

[0044] Then, the approval / rejection section 102c determines whether the approver has set an approval instruction for the remote connection to the customer environment (for example, by pressing the "Approval button") on the approval screen displayed on the approver's terminal device 400 (step SA-3).

[0045] If the approval / rejection unit 102c determines that an approval instruction for the remote connection to the customer environment has been set (step SA-3: Yes), the approval / rejection unit 102c shifts the process to step SA-4.

[0046] Then, the approval / rejection unit 102c executes approval processing for the remote connection to the client environment by the applicant's terminal device 400 based on the approval instructions set by the approver (step SA-4), and ends the processing.

[0047] On the other hand, if the approval / rejection section 102c determines that a rejection instruction for the remote connection to the customer environment has been set (for example, the "rejection button" has been pressed) (no approval instruction has been set) (step SA-3: No), it transitions the processing to step SA-5.

[0048] Then, the approval / rejection unit 102c executes a process to reject the remote connection to the client environment by the applicant's terminal device 400 based on the rejection instruction set by the approver (step SA-5), and ends the process.

[0049] An example of the connection request approval management process in this embodiment will now be described with reference to Fig. 6 to Fig. 16. Fig. 6 to Fig. 16 are diagrams showing an example of the connection request approval management process in this embodiment.

[0050] 6, in this embodiment, 1) when an applicant sets a launch instruction for a remote connection, the application screen is launched. Here, a remote connection refers to any operation performed by connecting to a client environment, and may be, for example, a remote desktop connection, execution of a client server application using application virtualization technology such as RemoteApp (registered trademark), or connection to a client web application using a web browser.

[0051] 7, in this embodiment, 2) when the applicant sets (fills in) the details required to apply for a remote connection and submits the application, various application data are created (one of the three records of the application data (application number: 00000001) is registered). Here, the "customer," "work content," "verifier," "connection terminal location," and "connection terminal name" required at the time of application on the application input screen are selected from various masters within the workflow system.

[0052] As shown in Figure 8, in this embodiment, 3) an unapproved list screen is displayed in which applications are set to be "waiting for approval (can be changed using search conditions)" and "the applicant's superior in the organization," as in known workflows, and the approver is allowed to select an application to be approved from the unapproved list.

[0053] 9, in this embodiment, 4) various application data linked to the application selected by the approver is displayed. Here, as shown in Fig. 9, in communication between the approver's terminal device 400 and the linkage system, at the same time as the screen display, three HTTP requests are sent using as parameters the "linkage system management master.linkage system API" and "linkage system management master.linkage system access token," "employee master.linkage destination system user CD" linked to "application data.applicant" and "application data.verifier," and "application data.connected terminal name," and various presence statuses / terminal reservation statuses and corresponding page URLs are received as responses to these requests.

[0054] As shown in Fig. 10, in this embodiment, the screen is displayed based on the application selected by the approver and the value of the response obtained in 4). Here, as shown in Fig. 10, in this embodiment, the URL of the linked system page obtained in the response in 4) is displayed as a hyperlink to each name. Also, as shown in Fig. 10, in this embodiment, it is verified whether the "application data.scheduled connection date and time (start)" and the "application data.scheduled connection date and time (end)" correspond to the dates in the "holiday calendar master," and if they do, a "holiday" color label is displayed on the screen to highlight them; if they do not correspond, it is verified whether they are outside the hours in the "operating hours master," and if they do, a "outside hours" color label is displayed on the screen to highlight them.

[0055] The data sources for each display item shown in Figure 10 are: Applicant: "Application Data.Applicant", Applicant Name: "Employee Master.Employee Name" with "Application Data.Applicant (=P001)" as the key, Customer: "Application Data.Customer CD", Customer Name: "Customer Master.Customer Name" with "Application Data.Customer CD (=100)" as the key, Work Content: "Application Data.Work Content", Work Content Name: "Work Content Master.Work Content Name" with "Application Data.Work Content CD (=30000)" as the key, Work Content: "Application Data.Work Content CD (=30000)", Scheduled work date and time: "Application data.Scheduled connection date and time (start)" and "Application data.Scheduled connection date and time (end)", checker: "Application data.Checker", checker name: "Employee master.Employee name" using "Application data.Checker (=P002)" as the key, connected terminal (check box): "Application data.Connected terminal presence / absence", connected terminal: "Application data.Connected terminal base CD", terminal name: "Application data.Connected terminal name", and work content details: "Application data.Work content details".

[0056] Here, in this embodiment, the following usage scenarios (in which the approver makes a judgment and performs an operation) are as follows: [1] When the approval date (the day the approval WF is used) and the scheduled work date are the same, (1) the approver is asked to confirm the presence status display of the "Worker" and "Confirmer." If the approver is clearly not in the office, such as "At Home," "Left Work," "Vacation," or "Out of Office (Planning to Return After the Scheduled Work Time)," and the approver sets the approval screen to "Reject," and if the approver may be present during the scheduled work time, such as "At Home" or "Out of Office (Planning to Return Before the Scheduled Work Time)," the display transitions to various links in the linked system, and the approver is asked to confirm the planned presence status and make a judgment. In addition, in this embodiment, the following usage scenarios (in which the approver makes a judgment and performs an operation) are as follows: [1] When the approval date (the day the approval WF is used) and the scheduled work date are the same, (2) the approver is asked to confirm the "Connection Terminal" and "Terminal Name" displays. If the approver is using his / her own terminal, these fields are blank and no confirmation is required. If the approver is using a remote connection terminal, the approver is asked to confirm the reservation time on the approval screen and make a judgment. In most cases, the connection terminal is checked off and the terminal name is left blank, and cases where a remote connection terminal is used are exceptional.

[0057] In addition, as a usage scenario in this embodiment (a usage scenario in which the approver makes a judgment and performs an operation), [2] when the approval date (the day the approval WF is being used) and the scheduled work date are different days, (1) the display is transitioned to various links for "Worker" and "Confirmer" in the collaboration system, and the schedule is confirmed and a decision is made. In addition, as a usage scenario in this embodiment (a usage scenario in which the approver makes a judgment and performs an operation), [2] when the approval date (the day the approval WF is being used) and the scheduled work date are different days, (2) the approver is asked to confirm the display of "Connection Terminal" and "Terminal Name", and if the approver is using their own terminal, each field is blank and no confirmation is necessary, and if a terminal for remote connection is being used, the approver is asked to confirm the reservation time on the approval screen and a decision is made.

[0058] As shown in Figure 11, in this embodiment, if the approval date (the day the approval WF is used) and the scheduled work date are the same day, the "applicant" is present, so it is OK; however, since the "scheduled connection time" is a weekday but nighttime work, confirmation of the work content is necessary; and since the "verifier" has left work, he is not a valid verifier and is NG; however, since the "connection terminal" is reserved and the reserving person is the same as the applicant, it is OK, so it is rejected.

[0059] 12, in this embodiment, if the approval date (the day the approval WF is used) and the scheduled work date are different days, the "applicant" has returned to the scheduled connection date and time, so it is OK; the "scheduled connection time" is holiday work, so confirmation of the work content is necessary; the "verifier" has returned to the scheduled connection date and time, so it is OK; and the "connection terminal" is not using a remote connection terminal, so it is OK; therefore, confirmation of the work content is necessary. Here, confirmation of the work content may involve confirmation tasks such as "is the verifier aware of holiday work?" and "has permission for holiday work been obtained from the work superiors, including the applicant and verifier?", with the applicant by phone or business chat tool.

[0060] Also, as shown in Figure 13, in this embodiment, the "applicant" has an internal work schedule for the customer, so it is OK; the "scheduled connection time" is a weekday work and is within operating hours, so it is OK; the "verifier" has an internal work schedule for the customer, so it is OK; the "connection terminal" has been reserved and the reservation person is the same as the applicant, so it is OK, and therefore it is approved (no problem).

[0061] Furthermore, as shown in Figure 14, in this embodiment, when applying, the applicant enters each item in sequence, so unlike when approving, supplementary data is displayed sequentially when entering each item or when registering the application.

[0062] Furthermore, as shown in FIGS. 15 and 16, in this embodiment, when each item is entered or when an application is entered and registered, the input values ​​of the application contents are checked, and a warning is displayed if necessary.

[0063] As shown in FIG. 15, in this embodiment, when inputting data, if the input value for "Scheduled connection date and time" corresponds to a setting item in the "Holiday calendar master", a warning is displayed in the form of a tooltip to notify that there is work required for the holiday application.

[0064] Also, as shown in FIG. 16, in this embodiment, at the time of registration, a warning pop-up is displayed to notify the user that the input value for "Scheduled connection date and time" indicates that the date falls on a holiday, that the input value for "Confirmer" indicates that the confirmer will not be present at the scheduled connection date and time, and that the input values ​​for "Connection terminal" (presence or absence of connection terminal (check box) and connection location) and "Terminal name" indicate that no terminal has been reserved for the scheduled connection date and time.

[0065] [4. Contribution to the United Nations-led Sustainable Development Goals (SDGs)] This embodiment can contribute to improving business efficiency and promoting appropriate management decisions by companies, thereby contributing to the achievement of SDGs Goals 8 and 9.

[0066] Furthermore, this embodiment can contribute to reducing waste and promoting paperless and electronic systems, thereby contributing to the achievement of SDGs Goals 12, 13, and 15.

[0067] Furthermore, this embodiment can contribute to strengthening control and governance, which can contribute to the achievement of Goal 16 of the SDGs.

[0068] 5. Other Embodiments The present invention may be implemented in various different embodiments other than those described above within the scope of the technical concept set forth in the claims.

[0069] For example, among the processes described in the embodiments, all or part of the processes described as being performed automatically can be performed manually, or all or part of the processes described as being performed manually can be performed automatically using known methods.

[0070] Furthermore, the processing procedures, control procedures, specific names, information including parameters such as registered data and search conditions for each process, screen examples, and database configurations shown in this specification and drawings can be changed as desired unless otherwise specified.

[0071] Furthermore, with regard to the connection request approval management device 100, the components shown in the figure are functional concepts, and do not necessarily have to be physically configured as shown in the figure.

[0072] For example, all or any part of the processing functions of the connection request approval management device 100, particularly the processing functions performed by the control unit 102, may be implemented by a CPU and a program interpreted and executed by the CPU, or may be implemented as hardware using wired logic. The program is recorded on a non-transitory, computer-readable recording medium containing programmed instructions for causing the information processing device to execute the processes described in this embodiment, and is mechanically read by the connection request approval management device 100 as needed. That is, a computer program for providing instructions to the CPU in cooperation with the OS and performing various processes is recorded in a storage unit such as a ROM or HDD (Hard Disk Drive). This computer program is executed by being loaded into RAM, and cooperates with the CPU to form the control unit.

[0073] This computer program may also be stored in an application program server connected to the connection request approval management device 100 via any network, and all or part of it may be downloaded as needed.

[0074] Furthermore, the program for executing the processes described in this embodiment may be stored in a non-transitory computer-readable recording medium or configured as a program product. Here, the term "recording medium" includes any "portable physical medium" such as a memory card, a Universal Serial Bus (USB) memory, a Secure Digital (SD) card, a flexible disk, a magneto-optical disk, a ROM, an Erasable Programmable Read Only Memory (EPROM), an Electrically Erasable and Programmable Read Only Memory (EEPROM (registered trademark)), a Compact Disk Read Only Memory (CD-ROM), a Magneto-Optical disk (MO), a Digital Versatile Disk (DVD), and a Blu-ray (registered trademark) disc.

[0075] Furthermore, a "program" is a data processing method written in any language or description method, and does not matter whether it is in the form of source code or binary code. Note that a "program" is not necessarily limited to a single structure, but also includes a structure that is distributed as multiple modules or libraries, or a structure that achieves its function by cooperating with a separate program, such as an OS. Note that the specific configuration and reading procedure for reading a recording medium in each device shown in this embodiment, as well as the installation procedure after reading, can use well-known configurations and procedures.

[0076] The various databases stored in the memory unit 106 are storage means such as memory devices such as RAM and ROM, fixed disk devices such as hard disks, flexible disks, and optical disks, and store various programs, tables, databases, and web page files used for various processes and providing websites.

[0077] The connection request approval management device 100 may be configured as an information processing device such as a known personal computer or workstation, or may be configured as the information processing device to which any peripheral device is connected. The connection request approval management device 100 may also be realized by installing software (including programs, data, etc.) that causes the device to realize the processing described in this embodiment.

[0078] Furthermore, the specific form of distribution and integration of the devices is not limited to that shown in the drawings, and all or part of them can be configured by functionally or physically distributing and integrating them in any unit depending on various additions or functional loads. In other words, the above-described embodiments can be implemented in any combination, or embodiments can be implemented selectively. [Industrial Applicability]

[0079] The present invention is useful in industries where approval procedures for remote connections exist and systems are used that manage the necessary data for approval decisions within any groupware that can communicate via APIs or the like. [Explanation of symbols]

[0080] 100 Connection application approval management device 102 Control section 102a Connection Application Acquisition Department 102b Response display section 102c Approval Rejection Section 104 Communication interface unit 106 Storage section 106a Connection Management Database 108 Input / Output Interface Section 112 Input Device 114 Output Device 200 servers 300 Network

Claims

1. A connection request approval management device that is communicably connected to a terminal device and includes a storage unit and a control unit, The storage unit a connection management storage means for storing groupware that sets the presence status of members; Equipped with The control unit a connection request acquisition means for acquiring request data for a remote connection to a client environment from the applicant's terminal device; a response display means for acquiring a response from the groupware based on the application data, and displaying an approval screen on the terminal device of the approver based on the response, the approval screen setting the presence status of the applicant; an approval / rejection means for executing approval / rejection processing for the remote connection to the client environment by the applicant's terminal device based on an approval / rejection instruction set by the approver; A connection request approval management device comprising:

2. The groupware includes: Furthermore, the individual period schedule of the member is set, The response display means The connection request approval management device according to claim 1, characterized in that the response is obtained from the groupware based on the request data, and the approval screen, which sets the applicant's and confirmer's return schedule for that day and the presence status of the applicant and confirmer based on the response, is displayed on the approver's terminal device.

3. The groupware includes: Furthermore, the individual period schedule of the member is set, The response display means The connection request approval management device according to claim 1, characterized in that the response is obtained from the groupware based on the application data, and the approval screen, which sets the weekly schedules of the applicant and the confirmer, a link from which the weekly schedules are obtained, and the presence status of the applicant and the confirmer, is displayed on the terminal device of the approver based on the response.

4. The groupware includes: Furthermore, the device period reservation status of the connection terminal, which is the terminal device to be connected in the customer environment, is set, The response display means The connection application approval management device according to claim 2, characterized in that the response is obtained from the groupware based on the application data, and based on the response, the approval screen is displayed on the terminal device of the approver, which sets the weekly schedule of the connecting terminal, the reservation person of the connecting terminal and the link from which the weekly schedule was obtained, the return schedule of the confirmer on that day, and the presence status of the applicant and the confirmer.

5. The connection management storage means Furthermore, an operating time master that sets the operating hours of the organization to which the member belongs and a holiday calendar master that sets the holidays of the organization to which the member belongs are stored, The application data is The scheduled connection date and time is set, The response display means The connection request approval management device according to claim 1, characterized in that, if the scheduled connection date and time falls outside of the operating hours or on a holiday, the response is obtained from the groupware based on the application data, and the approval screen, which sets a time alert and the presence status of the applicant based on the response, is displayed on the approver's terminal device.

6. The connection request acquisition means When an application item for the remote connection to the client environment is set on an application input screen displayed on the applicant's terminal device, the application data is acquired; The response display means 2. The connection request approval management device according to claim 1, further comprising: setting the presence status of the applicant on the request input screen displayed on the terminal device of the applicant based on the response.

7. The connection request acquisition means When an application item for the remote connection to the client environment is set on an application input screen displayed on the applicant's terminal device, the application data is acquired; The response display means The connection request approval management device according to claim 2, further comprising: setting the return schedule of the applicant and the confirmer on that day and the presence status of the applicant and the confirmer on the request input screen displayed on the applicant's terminal device based on the response.

8. The connection request acquisition means When an application item for the remote connection to the client environment is set on an application input screen displayed on the applicant's terminal device, the application data is acquired; The response display means The connection request approval management device according to claim 3, further comprising: based on the response, the weekly schedule of the applicant and the confirmer, the acquisition source link for the weekly schedule, and the presence status of the applicant and the confirmer, set on the request input screen displayed on the terminal device of the applicant.

9. The connection request acquisition means When an application item for the remote connection to the client environment is set on an application input screen displayed on the applicant's terminal device, the application data is acquired; The response display means The connection application approval management device according to claim 4, further comprising, based on the response, setting the weekly schedule of the connection terminal, the reservation person of the connection terminal and the source link of the weekly schedule, the return schedule of the confirmer on the day, and the presence status of the applicant and the confirmer on the application input screen displayed on the terminal device of the applicant.

10. The connection request acquisition means When an application item for the remote connection to the client environment is set on an application input screen displayed on the applicant's terminal device, the application data is acquired; The response display means The connection request approval management device according to claim 5, further comprising: setting the time alert and the presence status of the applicant on the request input screen displayed on the terminal device of the applicant based on the response.

11. The response display means The connection request approval management device according to any one of claims 6 to 10, further comprising: a UI component indicating a warning for the application item on the application input screen displayed on the terminal device of the applicant based on the response.

12. A connection request approval management method to be executed by a connection request approval management device that is communicably connected to a terminal device and includes a storage unit and a control unit, The storage unit a connection management storage means for storing groupware that sets the presence status of members; Equipped with Executed in the control unit: a connection request acquisition step of acquiring request data for a remote connection to a customer environment from the applicant's terminal device; a response display step of acquiring a response from the groupware based on the application data, and displaying an approval screen on the terminal device of the approver based on the response, the approval screen setting the presence status of the applicant; an approval / rejection step of executing an approval / rejection process for the remote connection to the client environment by the applicant's terminal device based on an approval / rejection instruction set by the approver; A connection request approval management method comprising:

13. A connection request approval management program to be executed by a connection request approval management device that is communicably connected to a terminal device and includes a storage unit and a control unit, The storage unit a connection management storage means for storing groupware that sets the presence status of members; Equipped with In the control unit, a connection request acquisition step of acquiring request data for a remote connection to a customer environment from the applicant's terminal device; a response display step of acquiring a response from the groupware based on the application data, and displaying an approval screen on the terminal device of the approver based on the response, the approval screen setting the presence status of the applicant; an approval / rejection step of executing an approval / rejection process for the remote connection to the client environment by the applicant's terminal device based on an approval / rejection instruction set by the approver; A connection request approval management program for executing the above.

Images