Information processor and system

Abstract

To perform emergency notifications more suitably.SOLUTION: An information processor comprises a control unit configured to execute transmission of information for notification to a terminal of a user of a vehicle via a communication unit of the vehicle, in response to the presence of a person in a rear seat of the parked vehicle.SELECTED DRAWING: Figure 4

Description

[Technical Field]

[0001] The present disclosure relates to an information processing device and system. [Background technology]

[0002] It is known that when a sensor installed in a vehicle detects that a person has been left behind, a notification is automatically sent to a public institution (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Publication No. 2020-004242 Summary of the Invention [Problem to be solved by the invention]

[0004] An object of the present disclosure is to more efficiently make emergency calls. [Means for solving the problem]

[0005] One aspect of the present disclosure is an information processing device including a control unit configured to, in response to the presence of a person in the rear seat of a parked vehicle, transmit information for reporting to a terminal of a user of the vehicle via a communication unit of the vehicle.

[0006] Furthermore, one aspect of the present disclosure is a system comprising a vehicle, a terminal of a user of the vehicle, and a server, wherein the vehicle notifies the server that a person has been detected in response to the presence of a person in the rear seat while the vehicle is parked, and the server transmits information to the user's terminal via a communication unit of the vehicle in response to receiving the notification that the person has been detected from the vehicle.

[0007] The present disclosure can also be seen as an information processing method in which a computer executes the processing of the information processing device, or as an information processing program for causing a computer to execute the information processing method, or a non-transitory storage medium for storing the information processing program. [Effects of the Invention]

[0008] According to the present disclosure, emergency calls can be made more efficiently. [Brief explanation of the drawings]

[0009] [Figure 1] FIG. 2 is a block diagram illustrating an example of the configuration of each of a vehicle, a user terminal, a server, and a rescuer terminal that constitute the system according to the embodiment. [Figure 2] 10A and 10B are diagrams showing images displayed on an input / output unit of a user terminal when notification information is received. [Figure 3] FIG. 2 is a sequence diagram showing the overall processing of the system when making an emergency call according to the embodiment. [Figure 4] 10 is a flowchart showing processing in a server according to the embodiment. [Figure 5] 4 is a flowchart showing processing in a vehicle according to an embodiment. [Figure 6] 10 is a flowchart showing processing in a user terminal according to the embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0010] Vehicles with an emergency call function are known. For example, when a person is left behind in the vehicle, It is conceivable that the control unit of the vehicle would automatically report to a public institution that can respond. However, there is also a risk that a report will be made due to a false detection by the sensor even when no one is left behind, or that a report will be made even when there is no need to report, such as when someone is simply waiting inside the vehicle. The present disclosure solves such problems.

[0011] Therefore, in the present disclosure, in response to the presence of a person in the back seat of a parked vehicle, information for making a report is transmitted to a terminal of a user of the vehicle via a communication unit of the vehicle. The terminal of the user of the vehicle is notified of the presence of a person in the back seat, for example. Furthermore, information for making a report is transmitted to the user's terminal via the communication unit of the vehicle. The information for making a report may include, for example, information enabling communication with the vehicle or information enabling communication with a call center via the vehicle. The user of the vehicle can decide whether to make a report based on the information received by the user's terminal. If the user decides to make a report, the report is transmitted via the communication unit of the vehicle rather than directly from the user's terminal to the call center. In this way, reporting via the communication unit of the vehicle can provide, for example, information regarding the vehicle's location. This makes it easier for a rescuer to determine the destination. If a report is made from the user's terminal, the user needs to inform the rescuer of the vehicle's location, which can take time to determine the vehicle's location in an unfamiliar area. Furthermore, because the user can decide whether to make a report, unnecessary reports can be prevented.

[0012] Specific embodiments of the present disclosure will be described below with reference to the accompanying drawings. Unless otherwise specified, the hardware configurations, module configurations, functional configurations, and the like described in the following embodiments are not intended to limit the technical scope of the disclosure to those configurations alone.

[0013] <Embodiment> FIG. 1 is a block diagram showing an example of the configuration of a vehicle 10, a user terminal 20, a server 30, and a rescuer terminal 40 constituting a system 1 according to an embodiment. The system 1 is a system in which the user terminal 20 makes an emergency call to the server 30 via the vehicle 10, and if necessary, the server 30 requests rescue from the rescuer terminal 40. Note that the user terminal 20 can also request rescue from the rescuer terminal 40 via the vehicle 10 and the server 30. The user terminal 20 is a mobile terminal used by a user of the vehicle 10. The rescuer terminal 40 is a terminal used by, for example, a rescuer from a public institution (e.g., an ambulance crew member or a police officer). The vehicle 10 is a vehicle associated with the user terminal 20. There may be multiple vehicles 10, user terminals 20, and rescuer terminals 40. The server 30 may be composed of multiple servers. For example, the server 30 may be a server associated with a call center that can be contacted from the vehicle 10. The vehicle 10, the user terminal 20, the server 30, and the rescuer terminal 40 are interconnected via a network N1. The network N1 may be a global public communication network such as the Internet, a Wide Area Network (WAN), or other communication networks. The network N1 may also include a telephone communication network such as a mobile phone network, or a wireless communication network such as Wi-Fi (registered trademark).

[0014] The server 30 can be configured as a computer having a processor (CPU, GPU, etc.), a main memory (RAM, ROM, etc.), and an auxiliary memory (EPROM, hard disk drive, removable media, etc.). The auxiliary memory stores an operating system (OS), various programs, various tables, etc., and by executing the programs stored therein, various functions (software modules) that meet specific purposes can be realized. However, some or all of the modules may be realized as hardware modules using hardware circuits such as ASICs and FPGAs.

[0015] The server 30 includes a control unit 31, a storage unit 32, a communication module 33, and an input / output unit 34. The control unit 31 executes a predetermined program to realize various functions of the server 30. The control unit 31 can be realized by a hardware processor such as a CPU, for example. The control unit 31 may also be configured to include a RAM, a ROM, a cache memory, and the like.

[0016] When the control unit 31 of the server 30 receives a notification from the vehicle 10 that a person has been detected inside the parked vehicle (hereinafter also referred to as a person detection notification), it transmits notification information to the user terminal 20. The notification information is information required to communicate with the person inside the vehicle and information required to make an emergency call via the communication module 13 of the vehicle 10. The notification information will be described later. Furthermore, when the control unit 31 receives an emergency call from the vehicle 10, it connects the call to an operator at the call center. Then, when the operator makes a predetermined input to the input / output unit 34, the control unit 31 relays communication between the rescuer terminal 40 and the user terminal 20 so that the operator can talk to the rescuer. The operator is a person who works at the call center and responds to calls from the vehicle 10 and the user terminal 20.

[0017] The storage unit 32 is a means for storing information, and is configured with a storage medium such as a RAM, a magnetic disk, or a flash memory. The storage unit 32 stores programs executed by the control unit 31, data used by the programs, and the like. The storage unit 32 also has a database (vehicle information DB 321) built therein. The control unit 31 acquires information about the vehicle 10 and the user (hereinafter also referred to as vehicle information), and stores the information in the vehicle information DB 321.

[0018] The vehicle information DB321 has fields for a vehicle ID, a location, a user, and a telephone number. The vehicle ID field stores information (vehicle ID) that can identify the vehicle 10. The location field stores information related to the current location transmitted from the vehicle 10. The user field stores, for example, information for identifying the user terminal 20 (user terminal ID), information for identifying the user (user ID), name, etc. The telephone number field stores information related to the telephone number linked to the user terminal 20. The vehicle information is transmitted to the server 30 by the vehicle 10 or the user terminal 20. When the control unit 31 receives vehicle information from the vehicle 10 or the user terminal 20, the control unit 31 stores the vehicle information in the vehicle information DB321.

[0019] The communication module 33 is a communication interface for connecting the server 30 to the network N1. The communication module 33 may be configured to include, for example, a network interface board, a wireless communication interface for wireless communication, etc. The server 30 can communicate with the vehicle 10, the user terminal 20, and the rescuer terminal 40 via the communication module 33. The input / output unit 34 is a device that receives input from an operator, such as a speaker, a microphone, or a touch panel, and a device that presents information to the operator.

[0020] The vehicle 10 is a connected car with communication functions. The vehicle 10 is equipped with a control unit 11, a memory unit 12, a communication module 13, a position information sensor 14, a camera 15, a power switch 16, an input / output unit 17, an emergency call button 18, and a locking / unlocking device 19. These components are interconnected by a CAN bus, which is an in-vehicle network bus. These components are also connected to a DCM (Data Communication Module), a head unit, a navigation system, and other devices. The components may be components of a vehicle operation system, an air conditioning system, a driving system, and the like.

[0021] The control unit 11 of the vehicle 10 can be realized by, for example, a hardware processor such as a CPU. The control unit 11 may also be configured to include RAM, ROM (Read Only Memory), cache memory, etc. The storage unit 12 is a means for storing information, and is configured by a storage medium such as RAM, a magnetic disk, or a flash memory. The storage unit 12 stores programs executed by the control unit 11, data used by the programs, etc. do.

[0022] The communication module 13 is a communication means for connecting the vehicle 10 to the network N1. In this embodiment, the vehicle 10 can communicate with other devices (e.g., the user terminal 20 and the server 30) via the network N1 using mobile communication services such as 3G, LTE, 5G, and 6G.

[0023] The position information sensor 14 acquires position information (e.g., latitude and longitude) of the vehicle 10. The position information sensor 14 includes, for example, a GPS (Global Positioning System) receiving unit, a wireless communication unit, etc. The camera 15 is, for example, a CCD (Charge Coupled Device) image sensor or Image sensors such as MOS (Complementary Metal Oxide Semiconductor) image sensors The image obtained by imaging may be either a still image or a video image. The camera 15 is positioned so as to capture an image of the rear seat of the vehicle 10.

[0024] The power switch 16 is a switch for changing the activation state of the vehicle 10, and is a switch that the user presses to activate the vehicle 10 or to stop the functions of the vehicle 10. Note that a state in which the user presses the power switch 16 to activate the vehicle 10 is referred to as a power-on state, and a state in which the user presses the power switch 16 again to stop the functions of the vehicle 10 is referred to as a power-off state. The power switch 16 may be an IG switch. The power-on state corresponds to the IG-on state, and the power-off state corresponds to the IG-off state. The input / output unit 17 is a device that accepts input from the user and a device that presents information to the user, such as a speaker, a microphone, and a touch panel.

[0025] The emergency call button 18 is a button that the user can press to make an emergency call to the server 30. Pressing the emergency call button 18 enables a call to be made with, for example, a call center operator. Pressing the emergency call button 18 also transmits the current location of the vehicle 10 to the server 30. Furthermore, if the call center operator determines that a call to the police or fire department is necessary, the control unit 31 of the server 30 enables a call between the vehicle 10 and the police or fire department. The locking / unlocking device 19 is a device that locks and unlocks the doors and trunk of the vehicle 10.

[0026] The control unit 11 of the vehicle 10 captures an image using the camera 15 a predetermined time after the vehicle 10 switches from a power-on state to a power-off state. The control unit 11 of the vehicle 10 then analyzes the captured image to determine whether a person is present in the back seat. If it determines that a person is present in the back seat, the control unit 11 transmits information indicating that a person is present in the back seat of the parked vehicle 10 to the server 30. This information may include the image used for the determination. Furthermore, when communication is received from the user terminal 20, the control unit 11 of the vehicle 10 enables communication between the user and a person inside the vehicle via the input / output unit 17. Furthermore, in response to a request for an emergency call from the user terminal 20, the control unit 11 makes an emergency call to the server 30 and transfers the communication from the user terminal 20 to the server 30. At this time, the control unit 11 also transmits information regarding the vehicle ID and the current location of the vehicle 10 to the server 30. This allows the user to directly communicate with a call center operator from the user terminal 20 via the communication module 13 of the vehicle 10.

[0027] The user terminal 20 is a terminal used by a user of the vehicle 10, and is, for example, a smartphone, a tablet terminal, a wearable terminal, or a PC (Personal Computer). Application software for making an emergency call, for example, is installed in the user terminal 20. The user terminal 20 includes a control unit 21, a storage unit 22, a communication module 23, and an input / output unit 24. The control unit 21, storage unit 22, and communication module 23 of the user terminal 20 have the same configuration as the control unit 11, storage unit 12, and communication module 13 of the vehicle 10. The input / output unit 24 is a device that receives input from a user, such as a speaker, a microphone, and a touch panel, and a device that presents information to the user.

[0028] When the control unit 21 of the user terminal 20 receives notification information from the server 30, the control unit 21 displays a user interface on the touch panel of the input / output unit 24, allowing the user to select whether to make a call to the vehicle interior or to make an emergency call. The notification information includes information necessary for making a call to a person inside the vehicle and information necessary for making an emergency call via the communication module 13 of the vehicle 10. FIG. 2 is a diagram showing an image displayed on the input / output unit 24 of the user terminal 20 when notification information is received. This image displays that a person is stranded in the vehicle 10, that a call to the vehicle interior is possible, and that a call to an operator is possible. Three buttons labeled "Call Inside the Vehicle," "Call Operator," and "No Call Required" are also displayed. The button labeled "Call Inside the Vehicle" has a link embedded to the destination (e.g., a phone number) required for making a call to the vehicle interior. When the user taps this button, the control unit 21 of the user terminal 20 makes a call to the vehicle 10. This enables a call between the user terminal 20 and the vehicle 10. Furthermore, the button labeled "talk to operator" has embedded therein a link to the destination (e.g., a telephone number) required to talk to an operator via the vehicle 10. When the user taps this button, the control unit 21 of the user terminal 20 makes a call to the vehicle 10. The control unit 21 may also remotely press the emergency call button 18, thereby enabling a call between the user terminal 20 and the server 30. When the user taps the button labeled "no call necessary," the control unit 21 notifies the server 30, for example, that no action is required.

[0029] The rescuer terminal 40 is a terminal used by a rescuer such as an ambulance worker or a police officer, and may be, for example, a smartphone, a tablet terminal, a wearable terminal, or a PC (Personal Computer). The rescuer terminal 40 includes a control unit 41, a storage unit 42, a communication module 43, and an input / output unit 44. These components have the same configuration as the control unit 21, the storage unit 22, the communication module 23, and the input / output unit 24 of the user terminal 20. The rescuer terminal 40 is configured to be able to communicate with the user terminal 20 by telephone.

[0030] FIG. 3 is a sequence diagram showing the overall processing of the system 1 when making an emergency call according to the embodiment. The user inputs vehicle information to the user terminal 20 via the input / output unit 24. At this time, the control unit 21 of the user terminal 20 displays a user interface for inputting the vehicle information on the input / output unit 24 and acquires the vehicle information according to the user's input (S01). The vehicle information may include the user's name and the telephone number of the user terminal 20. When the vehicle information is input to the user terminal 20, the control unit 21 of the user terminal 20 transmits the vehicle information to the vehicle 10 (S02). At this time, the vehicle 10 and the user terminal 20 may communicate with each other via short-range wireless communication. The control unit 11 of the vehicle 10, which has received the vehicle information, stores the vehicle information in the storage unit 12. The control unit 11 of the vehicle 10 also associates the vehicle ID with the vehicle information and transmits it to the server 30 (S04). The control unit 31 of the server 30, which has received the vehicle information, stores the vehicle information in the vehicle information DB 321 (S05). As another example, the vehicle information may be transmitted from the user terminal 20 to the server 30. Alternatively, the user may input the vehicle information to the vehicle 10 using the input / output unit 17 of the vehicle 10.

[0031] Furthermore, the control unit 11 of the vehicle 10 detects that the vehicle 10 has been parked (S11). For example, the control unit 11 determines that the vehicle 10 has been parked when the doors are locked from outside the vehicle 10 by the locking / unlocking device 19 while the vehicle is in a power-off state. As another example, the control unit 11 may determine that the vehicle 10 has been parked when the power-off state continues for a predetermined time. The predetermined time is the time during which the vehicle 10 can be considered to have been parked. In response to determining that the vehicle 10 has been parked, the control unit 11 of the vehicle 10 causes the camera 15 to take an image of the rear seat (S12). Furthermore, The control unit 11 analyzes the captured image to determine whether or not a person is present in the rear seat (S13). A known technique can be used for this determination. In this embodiment, whether or not a person is present in the rear seat is determined based on the image. However, as another example, a sensor for detecting a person may be attached to the surface of the rear seat, and whether or not a person is present in the rear seat may be determined based on the detection value of this sensor.

[0032] In response to determining that a person is present in the back seat, the control unit 11 transmits a person detection notification to the server 30 (S14). The person detection notification is a notification that a person is present in the back seat. The person detection notification may include an image of the back seat. The person detection notification also includes information regarding the vehicle ID and the current location of the vehicle 10. The control unit 31 of the server 30 that has received the person detection notification transmits notification information to the user terminal 20 (S15). As shown in FIG. 2, the notification information includes a notification that a person is present in the back seat. The notification information also includes a command to display a user interface on the touch panel of the user terminal 20 to select whether to make a call to the vehicle or to notify an operator, and a command to make a call in response to the answer. The notification information also includes information regarding a link required for communication with the vehicle 10. Upon receiving the notification information, the control unit 21 of the user terminal 20 causes the input / output unit 24 to display the image shown in FIG. 2.

[0033] A button is tapped on the user terminal 20 by a user operation (S16). Note that the button that the user taps when requesting a call has a link embedded therein for making an emergency call to the server 30 via the communication module 13 of the vehicle 10. When the user taps a selection button on the user terminal 20 for requesting an emergency call, an emergency call request is transmitted to the vehicle 10 (S17). The emergency call request is a request by the user to speak with an operator at a call center, and is a request to make an emergency call. Note that a call request may also be transmitted to the vehicle 10 when the user taps a selection button for requesting a call with someone inside the vehicle. The call request is a request by the user to speak with someone inside the vehicle. Note that the call may be enabled by placing a call from the user terminal 20 to the vehicle 10 in response to the user tapping the selection button for requesting a call with someone inside the vehicle. The control unit 11 of the vehicle 10 that has received the emergency call request transmits an emergency call to the server 30 (S18). At this time, the control unit 11 of the vehicle 10 relays the communication so that the user terminal 20 can make a call to the server 30 via the communication module 13 of the vehicle 10. This allows the user to make a call with a call center operator via the user terminal 20 and the vehicle 10. At this time, except that a call between the user terminal 20 and the server 30 is now possible, the same processing is performed in the vehicle 10 and the server 30 as when the emergency call button 18 of the vehicle 10 is pressed. This can also be said to be the case where the emergency call button 18 of the vehicle 10 is pressed remotely from the user terminal 20.

[0034] The control unit 31 of the server 30 also connects the user terminal 20 to the rescuer terminal 40 so that they can communicate with each other (S21). As another example, the control unit 31 of the server 30 may notify the rescuer terminal 40 of the phone number of the user terminal 20. This allows the rescuer to ask the user for details. After connecting the user terminal 20 to the rescuer terminal 40 so that they can communicate with each other, the control unit 31 of the server 30 also transmits a command to unlock the doors to the vehicle 10 (S22). Upon receiving this command, the control unit 11 of the vehicle 10 unlocks the doors using the locking / unlocking device 19 (S23). This allows the rescuer to easily rescue anyone left inside the vehicle.

[0035] FIG. 4 is a flowchart showing the processing in the server 30 according to the embodiment. The flowchart shown in FIG. 4 is executed by the server 30 at predetermined time intervals. In step S101, the control unit 31 determines whether or not a person detection notification has been received from the vehicle 10. The person detection notification includes a vehicle ID. If the control unit 31 determines yes in step S101, the processing proceeds to step S102, and if it determines no, the routine ends. In step S102, the control unit 31 identifies the user terminal 20 corresponding to the vehicle 10. Control The control unit 31 extracts information about the user terminal from a record with a matching vehicle ID in the vehicle information DB 321. At this time, the control unit 31 extracts information required to send, for example, a push notification to the user terminal 20. As another example, the control unit 31 may extract an email address for sending an email to the user terminal 20.

[0036] In step S103, the control unit 31 generates notification information. That is, it generates information for displaying the image shown in FIG. 2 on the user terminal 20. The notification information may include information regarding a link for calling the vehicle 10 from the user terminal 20. The telephone number associated with the vehicle 10 is stored in the storage unit 32. In step S104, the control unit 31 transmits the notification information to the user terminal 20.

[0037] In step S105, the control unit 31 determines whether or not an emergency call has been received from the vehicle 10. If the control unit 31 determines yes in step S105, the process proceeds to step S106, and if it determines no, the routine ends. In step S106, the control unit 31 connects the communication from the vehicle 10 to an operator. At this time, since the user terminal 20 is connected to the server 30 via the vehicle 10, a call can be made between the user of the user terminal 20 and the operator at the call center.

[0038] In step S107, the control unit 31 determines whether rescue is necessary. For example, when the operator inputs a request for rescue to the input / output unit 34, the control unit 31 determines that rescue is necessary. If the control unit 31 determines yes in step S107, the process proceeds to step S108, and if the control unit 31 determines no, the routine ends. In step S108, the control unit 31 connects communication from the vehicle 10 to the rescuer terminal 40. This enables communication between the user of the user terminal 20 and the rescuer of the rescuer terminal 40. Furthermore, in step S109, the control unit 31 transmits a command to the vehicle 10 to unlock the doors.

[0039] FIG. 5 is a flowchart showing processing in vehicle 10 according to this embodiment. The flowchart shown in FIG. 5 is executed at predetermined time intervals in vehicle 10. In step S201, control unit 11 of vehicle 10 determines whether or not vehicle 10 is parked. For example, if the power switch 16 is turned off and then the doors are locked by locking / unlocking device 19, control unit 11 determines that vehicle 10 is parked. If control unit 11 makes a positive determination in step S201, the processing proceeds to step S202, and if a negative determination is made, this routine ends.

[0040] In step S202, the control unit 11 takes an image using the camera 15. In step S203, the control unit 11 analyzes the image obtained by the camera 15 to determine whether or not a person is present in the rear seat. If the control unit 11 makes a positive determination in step S203, the process proceeds to step S204, and if the control unit 11 makes a negative determination, the routine ends. In step S204, the control unit 11 transmits a person detection notification to the server 30.

[0041] In step S205, the control unit 11 determines whether or not a call request has been received from the user terminal 20. If the control unit 11 determines yes in step S205, the process proceeds to step S206, and if the control unit 11 determines no, the process proceeds to step S207. In step S206, the control unit 11 establishes communication for a call with the user terminal 20. This enables a call with the user terminal 20.

[0042] In step S207, the control unit 11 determines whether or not there is an emergency call request. If the control unit 11 determines in step S207 that it is positive, the process proceeds to step S208. If the determination is negative, this routine ends. In step S208, the control unit 11 makes an emergency call to the server 30. At this time, the control unit 11 relays communication between the user terminal 20 and the server 30.

[0043] In step S209, the control unit 11 determines whether or not an unlocking request has been received from the server 30. If the control unit 11 determines yes in step S209, the process proceeds to step S210, and if it determines no, the control unit 11 ends this routine. In step S210, the control unit 11 controls the locking / unlocking device 19 to unlock the door.

[0044] FIG. 6 is a flowchart showing processing in the user terminal 20 according to the embodiment. The flowchart shown in FIG. 6 is executed at predetermined time intervals in the user terminal 20. In step S301, the control unit 21 of the user terminal 20 determines whether or not notification information has been received from the server 30. If the control unit 21 makes a positive determination in step S301, the processing proceeds to step S302, and if the control unit 21 makes a negative determination, the routine is terminated. In step S302, the control unit 21 outputs a user interface for the user to input an answer. As a result, the image shown in FIG. 2 is displayed on the input / output unit 24.

[0045] In step S303, the control unit 21 determines whether the user wishes to make a call to the vehicle interior. That is, it determines whether the user taps the button labeled "Make a call to the vehicle interior" shown in FIG. 2. If the control unit 21 makes a positive determination in step S303, the process proceeds to step S304, and if the control unit 21 makes a negative determination, the process proceeds to step S305. In step S304, the control unit 21 transmits a call request to the vehicle 10. The control unit 21 transmits the call request to the vehicle 10 according to the link included in the notification information. At this time, the control unit 21 may call the vehicle 10.

[0046] In step S305, the control unit 21 determines whether the user desires to make an emergency call. That is, it determines whether the user taps the button labeled "talk to an operator" shown in FIG. 2. If the control unit 21 makes a positive determination in step S305, the process proceeds to step S306, and if the control unit 21 makes a negative determination, the routine ends. In step S306, the control unit 21 transmits an emergency call request to the vehicle 10. At this time, the control unit 21 may call the vehicle 10.

[0047] As described above, according to this embodiment, when a person is left behind inside the vehicle 10, a notification is sent to the user terminal 20. Furthermore, the same effect as pressing the emergency call button 18 of the vehicle 10 can be performed on the user terminal 20. Therefore, even if the user is located away from the vehicle 10, a rescuer can be sent to the vehicle 10. Furthermore, since confirmation is required from the user, unnecessary emergency calls can be prevented. Furthermore, it is possible to communicate with people inside the vehicle 10 before making an emergency call. Therefore, the user can check the situation inside the vehicle. Furthermore, since communication is possible between the user terminal 20 and the rescuer terminal 40, the user can provide details to the rescuer. Furthermore, the server 30 unlocks the doors of the vehicle 10, making rescue easier.

[0048] <Other embodiments> The above embodiment is merely an example, and the present disclosure may be modified and implemented as appropriate within the scope of its gist. The processes and means described in the present disclosure may be freely combined and implemented as long as no technical contradictions arise. Furthermore, a process described as being performed by one device may be shared and executed by multiple devices. Alternatively, a process described as being performed by different devices may be executed by a single device. In a computer system, the hardware configuration (server configuration) by which each function is realized can be flexibly changed.

[0049] The present disclosure can also be realized by providing a computer program implementing the functions described in the above embodiments to a computer, and having one or more processors in the computer read and execute the program. Such a computer program may be provided to the computer via a non-transitory computer-readable storage medium connectable to the computer's system bus or via a network. Non-transitory computer-readable storage media include, for example, any type of disk, such as a magnetic disk (e.g., a floppy disk, a hard disk drive (HDD), etc.), an optical disk (e.g., a CD-ROM, a DVD disk, a Blu-ray disk), a read-only memory (ROM), a random-access memory (RAM), an EPROM, an EEPROM, a magnetic card, a flash memory, an optical card, or any type of medium suitable for storing electronic instructions. [Explanation of symbols]

[0050] 1 System 10 vehicles 20 User terminal 30 servers 31 Control Unit 32 Storage section 40 Rescuer Terminal

Claims

1. In response to the presence of a person in the rear seat of a parked vehicle, transmitting information for reporting to a terminal of a user of the vehicle via a communication unit of the vehicle; An information processing device comprising a control unit configured to execute the above.

2. the information for reporting via the communication unit of the vehicle includes information for displaying an image for the user to report on a terminal of the user; the image includes information about a link that enables communication with a call center via a communication unit of the vehicle; The information processing device according to claim 1 .

3. The control unit acquiring, from a communication unit of the vehicle, information relating to the location of the vehicle and information relating to a telephone number associated with the user's terminal; The information processing device according to claim 1 .

4. The control unit The information for reporting via the communication unit of the vehicle includes information about a link that enables communication between the user's terminal and the communication unit of the vehicle. The information processing device according to claim 1 .

5. Vehicles and a terminal of a user of the vehicle; A server; A system comprising: the vehicle notifies the server that a person has been detected in the rear seat of the parked vehicle; the server, in response to receiving a notification that the person has been detected from the vehicle, transmits information for reporting to the user's terminal via a communication unit of the vehicle. system.

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