Information processing system

Abstract

To provide an information processing system that enables residents of a multiple-dwelling complex to effectively use common spaces.SOLUTION: An information processing system manages the use of common spaces in a child-rearing support multiple-dwelling complex. The information processing system includes: an information processing device that has communication means for receiving reservation information including information on the multiple-dwelling complex's residents and information regarding reservations for the common spaces, storage means for storing reservations for use of the common spaces according to the reservation information, and control means for outputting reservation confirmation information including information that the common spaces have been reserved according to the reservation information; and a resident terminal that transmits the reservation information to the information processing device and receives the reservation confirmation information from the information processing device.SELECTED DRAWING: Figure 2

Description

[Technical Field]

[0001] The present invention relates to an information processing system. [Background technology]

[0002] Conventionally, there are known apartment complexes with shops or daycare centers on the first floor (see, for example, Patent Document 1). The child-rearing support apartment complex disclosed in Patent Document 1 has a daycare space on the first floor and a playground and dining space on the roof. Patent Document 1 also states that the playground and dining space are provided primarily for the children who use the daycare space, but that they may be used by residents as common spaces when not in use by the children. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2012-158905 Summary of the Invention [Problem to be solved by the invention]

[0004] In the apartment building disclosed in Patent Document 1, although common spaces such as a playground and a dining area are provided within the apartment building grounds, residents can only use the common spaces during times when they are not being used by the children, which limits their use.

[0005] The present invention has been made in view of the above circumstances, and aims to provide an information processing system that enables residents of an apartment building to effectively utilize common spaces. [Means for solving the problem]

[0006] In order to achieve the above object, one aspect of the present invention is to An information processing system for managing the use of common spaces in a childcare support housing complex, an information processing device including a communication means for receiving reservation information including information on residents of the apartment complex and information on reservations for the common space, a storage means for storing reservations for the common space according to the reservation information, and a control means for outputting reservation confirmation information including information that the common space has been reserved according to the reservation information; a resident terminal, which is an information processing terminal used by the resident, that transmits the reservation information to the information processing device and receives the reservation confirmation information from the information processing device; It is an information processing system having the above. [Effects of the Invention]

[0007] According to the present invention, it is possible to provide an information processing system that allows residents of an apartment building to effectively use common spaces. [Brief explanation of the drawings]

[0008] [Figure 1] FIG. 1 is a diagram showing an example of a common space whose use is managed by an information processing system according to an embodiment of the present invention. [Figure 2] 1 is a diagram illustrating an overview of a system configuration of an information processing system according to an embodiment of the present invention. [Figure 3] 1 is a block diagram showing a hardware configuration of an information processing device according to an embodiment of the present invention. [Figure 4] FIG. 2 is a functional block diagram showing an example of a functional configuration of the information processing device according to the present embodiment. [Figure 5] FIG. 2 is a tree diagram showing an example of services managed by the information processing device according to the present embodiment. [Figure 6] 3 is a block diagram showing an example of the configuration of a resident terminal shown in FIG. 2. FIG. [Figure 7] FIG. 4 is a sequence diagram showing an example of an operation procedure of the information processing system according to the present embodiment. [Figure 8] 3 is a diagram showing a specific example of information transmitted and received between the resident terminal shown in FIG. 2 and the information processing device according to the embodiment. [Figure 9] FIG. 10 is a sequence diagram showing another example of the operation procedure of the information processing system according to the embodiment. [Figure 10] 10 is a diagram showing another specific example of information transmitted and received between the resident terminal shown in FIG. 2 and the information processing device according to the embodiment. FIG. DETAILED DESCRIPTION OF THE INVENTION

[0009] (Embodiment) This embodiment will be described below with reference to the drawings. FIG. 1 is a diagram showing an example of a common space whose use is managed by an information processing system according to this embodiment. In this embodiment, the common space is a common space in an apartment complex that supports the residents in raising children, and the apartment complex is an apartment building. For ease of explanation, FIG. 1 shows three axes, the x-axis, y-axis, and z-axis, for defining directions. The direction opposite to the z-axis arrow is the vertical direction.

[0010] The common space SP shown in FIG. 1 is located, for example, on the first floor of an apartment building. The common space SP is made up of a kids' space SP1, a coworking space SP2, a lodging space SP3, and a cooking space SP4. The kids' space SP1 is a space open to children. The kids' space SP1 has an indoor space SP11 for children to play indoors and a garden space SP12 for children to play outdoors. The garden space SP12 may have a flower bed (not shown). A boundary wall 77 is provided at the boundary between the garden space SP12 and the apartment building grounds.

[0011] The indoor space SP11 is provided with a front door 71 through which users of the common space SP can enter and exit the indoor space SP11 from the apartment building's hallway, and a toilet 72 for use by users. Along the walls of the indoor space SP11, a shoe cabinet 73, a bookshelf 74, and a recycling area 75 are provided. A camera 92 for photographing the indoor space SP11 is installed near the ceiling above the bookshelf 74 (in the opposite direction of the z-axis arrow). The shoe cabinet 73 is a place where users place their shoes when they enter the indoor space SP11 from the common hallway of the apartment building. The bookshelf 74 is a place to store children's picture books, magazines, and other reading materials. The recycling area 75 is a place where residents can temporarily store recycling items to give to other residents.

[0012] Coworking space SP2 is a space where residents can work by making a reservation in advance. A foldable partition is installed between coworking space SP2 and indoor space SP11. When coworking space SP2 is not reserved, the partition is removed and it functions as an extension of indoor space SP11. Accommodation space SP3 is an area where residents' families can stay overnight together with their external family members.

[0013] Gates 81 to 86 are provided in the common space SP. Gate 81 is a door for entering and exiting the garden space SP12 from outside the apartment building. Gate 82 is installed between the common corridor in the apartment building and the indoor space SP11. Gate 83 is installed between the garden space SP12 and the indoor space SP11. Gate 84 is installed between the accommodation space SP3 and the coworking space SP2. Gate 85 is installed between the cooking space SP4 and the indoor space SP11. Gate 85 is equipped with a key that can be manually unlocked and locked by an adult to prevent small children from opening and closing gate 85 freely. Gate 86 is installed between the coworking space SP2 and the management office 76. Gate 87 is installed between the common corridor in the apartment building and the management office 76.

[0014] The apartment building's caretaker is stationed in the management office 76. "Standing" does not mean that the caretaker is always present in the management office 76, but rather that the caretaker performs management duties such as patrolling the apartment building and is present in the management office when performing administrative tasks. The apartment building caretaker is a person who is a licensed childcare worker or has specialized knowledge and skills in childcare. Therefore, the caretaker not only manages the apartment building but also provides childcare for the residents' children. While this embodiment describes a single caretaker, there may be multiple caretaker locations. When there are multiple apartment building caretakers, the multiple caretakers may take turns managing the apartment building and providing childcare, or one caretaker may focus on managing the apartment building while the other caretakers provide childcare. Because the coworking space SP2 and the management office 76 are adjacent to each other via the gate 86, the caretaker can move smoothly between the management office 76 and the kids' space SP1.

[0015] The gate 81 is provided with an entrance autolock 91a and an exit autolock 91b. The autolocks 91a and 91b are located at a height beyond the reach of small children. The autolock 91a is unlocked by a wireless key owned by the resident. The wireless key may be, for example, an RF (Radio Frequency) tag. The wireless key may also be a one-dimensional or two-dimensional code displayed on the resident terminal 2-j. The autolock 91a may be configured to be unlocked by the resident entering a predetermined personal identification number. On the other hand, the autolock 91b is unlocked when the resident leaves the apartment building, so strict security measures are not required. For example, the autolock 91b may be provided with a sensor (not shown) that detects a human hand when the resident places their hand over it, and the autolock 91b may be unlocked when the sensor detects a human hand. Since the autolock 91b is located at a height beyond the reach of small children, it is possible to prevent small children from accidentally going outside alone.

[0016] <System configuration> FIG. 2 is a diagram showing an outline of the system configuration of an information processing system according to this embodiment. The information processing system according to this embodiment includes a server 1, resident terminals 2-1 to 2-m (m is any integer equal to or greater than 1), a manager terminal 3, affiliated service terminals 4-1 to 4-n (n is any integer equal to or greater than 1), and an external user terminal 5. The resident terminals 2-1 to 2-m are information processing terminals used by the residents of the apartment building. The manager terminal 3 is an information processing terminal used by the manager of the apartment building. The affiliated service terminals 4-1 to 4-n are external information processing terminals that provide various services to the residents. The various services include, for example, car sharing, food delivery, and after-school care. The external user terminal 5 is an information processing terminal used by an external user who is not a resident of the apartment building.

[0017] Server 1 is an example of an information processing device according to this embodiment. Each of resident terminals 2-1 to 2-m is an information processing device such as a smartphone, tablet, or PC (Personal Computer). Each of administrator terminal 3 and external user terminal 5 is an information processing device such as a smartphone, tablet, or PC. Each of affiliated service terminals 4-1 to 4-n is an information processing device such as a PC or server. Server 1 is connected to each of resident terminals 2-1 to 2-m, administrator terminal 3, affiliated service terminals 4-1 to 4-n, and external user terminal 5 via network 100 so that they can communicate with each other. Network 100 is, for example, a network including the Internet.

[0018] The server 1 executes various processes in cooperation with the operation of the resident terminals 2-1 to 2-m, the administrator terminal 3, the affiliated service terminals 4-1 to 4-n, and the external user terminal 5. Hereinafter, any resident terminal among the resident terminals 2-1 to 2-m will be referred to as 2-j (j is any integer from 1 to m). Any affiliated service terminal among the affiliated service terminals 4-1 to 4-n will be referred to as 4-k (k is any integer from 1 to n). For ease of explanation, FIG. 2 shows a case where there is one external user terminal 5, but there may be two or more. The administrator terminal 3 shown in FIG. 2 is also not limited to one, and may be two or more.

[0019] <Hardware configuration> 3 is a block diagram showing the hardware configuration of an information processing device according to this embodiment. The server 1 is an information processing device having a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, a bus 14, an input / output interface 15, an output unit 17, an input unit 16, a storage unit 18, a communication unit 19, and a drive 20.

[0020] The CPU 11 executes various processes in accordance with programs recorded in the ROM 12 or programs loaded from the storage unit 18 into the RAM 13. The RAM 13 also stores data and the like required for the CPU 11 to execute various processes. The CPU 11, the ROM 12, and the RAM 13 are interconnected via a bus 14. An input / output interface 15 is also connected to this bus 14.

[0021] The input / output interface 15 is connected to an output unit 17, an input unit 16, a storage unit 18, a communication unit 19, and a drive 20. The output unit 17 is composed of a display, a speaker, or the like, and outputs various information as images or sounds. The input unit 16 is composed of a keyboard, a mouse, or the like, and inputs various information. The storage unit 18 is composed of an HDD (Hard Disk Drive), an SSD (Solid State Drive), or the like, and stores various data. The communication unit 19 communicates with other devices via the network 100. The communication unit 19 communicates with other devices, for example, according to IP (Internet Protocol).

[0022] Removable media 21, such as a magnetic disk, optical disk, magneto-optical disk, or semiconductor memory, is appropriately attached to the drive 20. Programs read from the removable media 21 by the drive 20 are installed in the storage unit 18 as needed. The removable media 21 can also store various data stored in the storage unit 18 in the same way as the storage unit 18.

[0023] <Functional configuration> FIG. 4 is a functional block diagram showing an example of the functional configuration of an information processing device according to this embodiment. When the CPU 11 of the server 1 operates, a control unit 31 and a schedule unit 32 function. A communication unit 19 receives reservation information including information about the residents of the apartment building and information about reservations for the common space SP. A storage unit 18 stores information about the residents and manager information, which is information about the manager. The resident information includes a resident ID (IDentification), which is information identifying the resident, and a terminal ID, which is an identifier for the resident terminal 2-j. The resident ID is, for example, the resident's room number. The manager information includes information about the manager's name and the terminal ID of the manager terminal 3.

[0024] The memory unit 18 stores various information related to services provided to the condominium residents. The memory unit 18 stores reservations for use of the common space SP based on reservation information including information about the condominium residents and information about reservations for the common space SP. For example, the memory unit 18 stores a childcare calendar, an overnight stay calendar, and an event calendar as information related to the schedules of various services provided to residents. The childcare calendar records the dates and times when childcare is provided in the kids' space SP1 and the schedule of the caretaker in charge of childcare. The overnight stay calendar records the schedule for the days when the overnight stay space SP3 is used. The event calendar records information about events scheduled within the condominium, including the common space SP. Event information includes information about the content of the event, the location where the event will be held, and the date and time of the event. Events include disaster prevention drills, social gatherings, condominium board meetings, and contractor work. Social gatherings include Halloween parties and Christmas parties. Contractor work includes equipment inspections and drain cleaning. Equipment inspections include inspections of fire alarms in each unit and shared facilities.

[0025] The memory unit 18 stores recycling information, which is information about recyclable items exchanged between residents. The recycling information records information about the recyclable items in association with information about the residents who provide the recyclable items. The memory unit 18 stores child count history information, which records the number of children present in the kids' space SP1 in chronological order. The memory unit 18 stores external user registration information, which records information about external users who are not residents.

[0026] FIG. 5 is a tree diagram showing an example of services managed by the information processing device according to this embodiment. The tree shown in FIG. 5 schematically illustrates the connections between websites for various services. The memory unit 18 stores information about the web pages and links for the various services shown in FIG. 5. As shown in FIG. 5, starting from the apartment building homepage, the system branches into websites for "Services," "Event Announcements," "Childcare Advice," and "Q&A." "Event Announcements" is a website where residents can obtain information about events scheduled in the common space SP. "Childcare Advice" is a website where residents can ask questions about childcare and receive answers. Consultations are input to the memory unit 18 from the resident terminal 2-j, and answers are input to the memory unit 18 from the manager terminal 3. "Q&A" is a website where residents can ask questions about the apartment building and receive answers. The memory unit 18 stores information about typical questions and their answers in advance. Answers may also be input to the memory unit 18 from the manager terminal 3.

[0027] "Services" are divided into two categories: "In-apartment services" and "Affiliated services." "In-apartment services" are branched into websites for "Kids' Space," "Childcare," "Co-working space," and "Recycling goods." "Kids' Space" is a website where residents can check the occupancy status of Kids' Space SP1. "Childcare" is a website where residents can make reservations to leave their children with the manager and have them looked after at Kids' Space SP1. "Co-working space" is a website where residents can make reservations for Co-working space SP2. "Recycling goods" is a website where residents can exchange recyclable goods with each other.

[0028] The "affiliated services" are services provided by external partner companies and branch out into websites for "car sharing," "food delivery," and "after-school care." When a resident selects one of these websites via the resident terminal 2-j, the resident terminal 2-j connects to the affiliated service terminal 4-k. In this embodiment, a detailed description of the services that can be received by selecting the "car sharing," "food delivery," and "after-school care" websites will be omitted.

[0029] The control unit 31 receives reservation information, including information about the condominium residents and information about the reservation of the common space SP, from the resident terminal 2-j via the communication unit 19. The control unit 31 stores the reservation for use of the common space SP in the memory unit 18 according to the reservation information. The control unit 31 transmits reservation confirmation information, including information that the common space SP has been reserved according to the reservation information, to the resident terminal 2-j.

[0030] For example, when reservation information related to childcare is recorded in the childcare calendar, the control unit 31 transmits reservation confirmation information corresponding to the reservation information to the resident terminal 2-j and the manager terminal 3. In this case, the control unit 31 may connect to the camera 92 at the time of the reservation confirmation information related to childcare and transmit image data received from the camera 92 to the resident terminal 2-j of the resident who made the childcare request. The image data may be still image data or video data. When reservation information related to a reservation for accommodation space SP3 is recorded in the accommodation calendar, the control unit 31 transmits reservation confirmation information corresponding to the reservation information to the resident terminal 2-j.

[0031] When the control unit 31 receives from the resident terminal 2-j an event information request signal requesting information about an event recorded in the event calendar, the control unit 31 reads the event information from the event calendar and transmits it to the resident terminal 2-j. When the control unit 31 receives from the resident terminal 2-j a recyclable item information request signal requesting information about a recyclable item, the control unit 31 reads the recyclable information from the memory unit 18 and transmits it to the resident terminal 2-j.

[0032] The control unit 31 analyzes the image data received from the camera 92 at a predetermined fixed cycle tx, estimates the number of children in the kids' space SP1, and records the estimated number in the child count history information. The cycle tx is, for example, 5 to 30 minutes. When the control unit 31 receives a congestion information request signal requesting information on the number of children in the kids' space SP1 from the resident terminal 2-j, it reads the information on the number of children from the child count history information and sends it to the resident terminal 2-j.

[0033] When the control unit 31 receives a kids' space usage request signal from the external user terminal 5, the request signal includes information about an external user and information requesting use of the kids' space SP1. The control unit 31 determines whether the terminal ID of the external user terminal 5 is registered in advance in the external user registration information. The information about the external user includes, for example, the name of the external user. If the terminal ID of the external user terminal 5 is registered in advance in the external user registration information, the control unit 31 transmits usage permission information to the external user terminal 5, the usage permission information including information permitting use of the kids' space SP1. The usage permission information is, for example, one-dimensional or two-dimensional code information for unlocking the autolock 91a. The external user can unlock the autolock 91a by displaying the code on the display 51 of the external user terminal 5. On the other hand, if the terminal ID of the external user terminal 5 is not registered in the external user registration information, the control unit 31 does not transmit the usage permission information to the external user terminal 5. In this case, safety can be improved by limiting the external user's use to the kids' space SP1.

[0034] When the schedule unit 32 receives reservation information including the date and time of childcare request from the resident terminal 2-j as information regarding the reservation of the common space SP, the schedule unit 32 records a schedule corresponding to the reservation information in the childcare calendar.When the schedule unit 32 receives reservation information including the dates of stay for the accommodation space SP3 from the resident terminal 2-j as information regarding the reservation of the common space SP, the schedule unit 32 records a schedule corresponding to the reservation information in the accommodation calendar.

[0035] In this embodiment, only external users who have been registered in advance in the external user registration information are permitted to use the kids' space SP1, but this is not limited to this. If external users' use of the kids' space SP1 is restricted too much, opportunities for children of residents to play with children from outside the facility will decrease. Therefore, when the control unit 31 receives a kids' space usage request signal from the external user terminal 5, it may record information about the external user in the external user registration information and transmit usage permission information to the external user terminal 5.

[0036] Next, the configuration of the resident terminal 2-j will be described. In this embodiment, the resident terminal 2-j is a smartphone. FIG. 6 is a block diagram showing an example configuration of the resident terminal shown in FIG. 2. The hardware configuration of the resident terminal 2-j is the same as the hardware configuration shown in FIG. 3. In FIG. 5, the CPU 11, ROM 12, RAM 13, bus 14, and input / output interface 15 of the configuration shown in FIG. 3 are omitted from the illustration.

[0037] The resident terminal 2-j has a communication unit 41, a control unit 42, a memory unit 43, an output unit 44, and an input unit 45. The control unit 42 functions when the CPU 11 shown in FIG. 3 executes a program. The output unit 44 has a display 51 that displays images and a speaker 52 that outputs sound. The input unit 45 has a touch panel 53 through which the resident inputs instructions to the resident terminal 2-j, a camera 54 that captures the resident's face, and a microphone 55 that collects the resident's voice. The touch panel 53 is provided on the surface on which the display 51 displays images. The control unit 42 transmits reservation information to the server 1 and receives reservation confirmation information from the server 1.

[0038] The hardware configuration examples of the administrator terminal 3 and the external user terminal 5 are the same as the hardware configuration example shown in Fig. 6, so detailed explanations thereof will be omitted. Also, the hardware configuration example of the affiliated service terminals 4-1 to 4-n is the same as the hardware configuration example shown in Fig. 3, so detailed explanations thereof will be omitted.

[0039] <Processing content> Next, the operational procedure of the process in which the server 1 accepts a reservation from a resident will be described. Fig. 7 is a sequence diagram showing an example of the operational procedure of the information processing system according to this embodiment. Here, the case where a resident uses a childcare service will be described.

[0040] The resident operates resident terminal 2-j to connect resident terminal 2-j to server 1 and acquire the web page for the "Apartment Homepage." Next, the resident operates resident terminal 2-j to have resident terminal 2-j acquire the web pages of the website in the order of "Apartment Services" → "Childcare." In step S1, when the resident operates resident terminal 2-j to input their room number and the date and time for requesting childcare, resident terminal 2-j transmits reservation information including the room number and the date and time for requesting childcare to server 1.

[0041] In step S2, when the communication unit 19 of the server 1 receives the reservation information from the resident terminal 2-j, the communication unit 19 transmits the reservation information to the control unit 31. In step S3, the schedule unit 32 stores a reservation for use of the common space SP in the memory unit 18 according to the reservation information. Specifically, when the schedule unit 32 receives reservation information including the date and time of child care request from the resident terminal 2-j as information regarding the reservation of the common space SP, it records a schedule corresponding to the reservation information in the child care calendar. In step S4, when the reservation information regarding child care is recorded in the child care calendar, the control unit 31 transmits reservation confirmation information corresponding to the reservation information to the resident terminal 2-j and the manager terminal 3.

[0042] In step S5, when the control unit 42 of the resident terminal 2-j receives the reservation confirmation information from the server 1, it stores the reservation confirmation information in the memory unit 43. In step S6, the control unit 42 displays the reservation confirmation information on the display 51. This allows the resident to confirm that they have successfully reserved the childcare service. Note that the administrator terminal 3 is not shown in Figure 7. The operation of the administrator terminal 3 after receiving the reservation confirmation information from the server 1 is the same as the operation of the resident terminal 2-j, so a detailed description thereof will be omitted. The administrator can also confirm the childcare reservation information.

[0043] Fig. 8 is a diagram showing a specific example of information transmitted and received between the resident terminal shown in Fig. 2 and the information processing device according to this embodiment. The processes shown in Fig. 8(a) to Fig. 8(d) are similar to the operations described with reference to Fig. 7, and therefore detailed description thereof will be omitted.

[0044] Next, the operational procedure of the process in which server 1 matches residents with each other will be described. Fig. 9 is a sequence diagram showing another example of the operational procedure of the information processing system according to this embodiment. Here, a case will be described in which resident terminal 2-1 and resident terminal 2-2 send and receive information via server 1. The resident carrying resident terminal 2-1 is resident A, the resident carrying resident terminal 2-2 is resident B, and the case will be described in which resident A provides a recyclable item to resident B.

[0045] Resident A places recyclable items, for example, clothes that a child no longer wears, in the recyclable item location 75 in indoor space SP11. Resident A operates resident terminal 2-1 to connect resident terminal 2-1 to server 1 and acquire the web page for the "Apartment Homepage." Resident A then operates resident terminal 2-1 to acquire the web pages for the website in the order "Apartment Services" → "Recyclable Items." In step S11, resident A operates resident terminal 2-1 to input his / her room number and information about the recyclable items, and resident terminal 2-1 then transmits recyclable item provision information including the room number and information about the recyclable items to server 1. The information about the recyclable items includes the size, type, and number of clothes.

[0046] When the control unit 31 of the server 1 receives the recyclable item provision information from the resident terminal 2-1, the control unit 31 stores the recyclable item information in the memory unit 18 in association with the room number of resident A. In step S12, the control unit 31 registers the recyclable item provision information on the bulletin board. The bulletin board is a web page for displaying the recyclable item information stored in the memory unit 18 on the resident terminals 2-1 to 2-m.

[0047] Resident B then operates resident terminal 2-2 to cause resident terminal 2-1 to retrieve the website web pages in the order "Apartment Services" → "Recyclable Items." In step S13, resident B operates resident terminal 2-2 to input an instruction to request information on recyclable items, and control unit 42 of resident terminal 2-2 sends a recyclable item information request signal requesting information on recyclable items to server 1. When control unit 31 of server 1 receives the recyclable item information request signal from resident terminal 2-2, it reads out information on recyclable items from memory unit 18. Then, in step S14, control unit 31 transmits the read bulletin board information, including the information on recyclable items, to resident terminal 2-2.

[0048] In step S15, when the control unit 42 of the resident terminal 2-2 receives the bulletin board information from the server 1, it displays the bulletin board on the display 51. If resident B sees the information on the bulletin board displayed on the display 51 and wants to buy some recycled clothing, he or she goes to the recycled goods installation location 75 in the indoor space SP11 and picks up the clothing provided by resident A. In step S16, resident B operates the resident terminal 2-2 to enter his or her room number and a message for resident A, and the resident terminal 2-2 sends recycled goods receipt information including the room number and message to the server 1. The message might say, for example, "I have received the clothing. Thank you very much."

[0049] In step S17, when the control unit 31 of the server 1 receives the recyclable item reception information from the resident terminal 2-2, it transfers the recyclable item reception information to the resident terminal 2-1. In step S18, the control unit 31 deletes the recyclable item provision information of resident A from the recyclable item information stored in the memory unit 18. As a result, the information on the recyclable item provided by resident A is also deleted from the bulletin board information provided to the resident terminals 2-1 to 2-m. In step S19, when the control unit 42 of the resident terminal 2-1 receives the recyclable item receipt information from the server 1, it displays the recyclable item receipt information on the display 51. This allows resident A to know that resident B has received the child's clothes that he or she left in the recyclable item installation area 75.

[0050] Fig. 10 is a diagram showing another specific example of information transmitted and received between the resident terminal shown in Fig. 2 and the information processing device according to this embodiment. The process shown in Fig. 10 is similar to the operation described with reference to Fig. 9, and therefore a detailed description thereof will be omitted.

[0051] <Advantageous Effects of the Present Embodiment> According to the above-described embodiment, the residents can reserve the common space by operating the information processing terminal, so that the residents can make effective use of the common space.

[0052] Furthermore, according to the above-described embodiment, the apartment complex manager has specialized knowledge and skills at least in childcare, so residents can request childcare from the manager. Therefore, residents can have the manager look after their children in the kids' space while they go out shopping or do housework such as cooking, thereby reducing the burden of childcare. According to the apartment complex of this embodiment, the apartment complex manager serves as a mentor to residents about childcare, forming a childcare community, reducing the physical and mental burden of childcare for residents, and allowing residents to enjoy childcare with peace of mind in the shared space SP designed with childcare in mind. As a result, the apartment complex of this embodiment also contributes to measures to combat the declining birthrate.

[0053] Although one embodiment of the present invention has been described above, the present invention is not limited to the above-described embodiment, and modifications, improvements, etc. within the scope of achieving the object of the present invention are included in the present invention.

[0054] (others) Furthermore, for example, the above-described series of processes can be executed by hardware or software. In other words, the above-described functional configuration is merely an example and is not particularly limited. That is, it is sufficient for the information processing system to be provided with a function capable of executing the above-described series of processes as a whole, and the type of functional block used to realize this function is not particularly limited to the above example. Furthermore, the location of the functional block is not particularly limited to that shown in FIG. 4 and may be arbitrary. For example, the functional block of a server may be transferred to another device (terminal), etc. Conversely, the functional block of another device may be transferred to a server, etc. Furthermore, one functional block may be configured as a single piece of hardware, a single piece of software, or a combination thereof.

[0055] When a series of processes is executed by software, the programs constituting the software are installed onto a computer or the like from a network or a recording medium. The computer may be a computer incorporated into dedicated hardware. The computer may also be a computer capable of executing various functions by installing various programs, such as a server, a general-purpose smartphone, or a personal computer.

[0056] The recording medium containing such a program may be configured as a removable medium (not shown) that is distributed separately from the device main body in order to provide the program to users, etc., or may be configured as a recording medium that is pre-installed in the device main body and provided to users, etc. The recording medium may be mounted on or accessible to a server, etc.

[0057] In this specification, the steps describing the program recorded on the recording medium include not only processes that are performed in chronological order, but also processes that are not necessarily performed in chronological order but are performed in parallel or individually. Also, in this specification, the term "system" means an overall device composed of multiple devices or multiple means, etc.

[0058] In other words, the information processing system to which the present invention is applied can take various forms having the following configurations. That is, An information processing system for managing the use of common spaces in a childcare support housing complex, an information processing device including a communication means (e.g., a communication unit 19) for receiving reservation information including information on residents of the apartment complex and information on reservations for the common space, a storage means (e.g., a storage unit 18) for storing reservations for use of the common space according to the reservation information, and a control means (e.g., a communication unit) for outputting reservation confirmation information including information that the common space has been reserved according to the reservation information; a resident terminal, which is an information processing terminal used by the resident, that transmits the reservation information to the information processing device and receives the reservation confirmation information from the information processing device; It is an information processing system having the above. This allows residents to reserve the common space by operating the information processing terminal, thereby enabling residents to make better use of the common space.

[0059] In addition, the common space includes at least a kids' space that is open to the children of the residents, and a person who is a qualified childcare worker or a person who has specialized knowledge and skills regarding childcare is stationed in the kids' space as a manager of the apartment complex, The information processing device includes: The system further includes a scheduling means (e.g., a scheduling unit 32) that, when receiving reservation information including a date and time for requesting childcare from the resident terminal as information regarding a reservation for the common space, records a schedule corresponding to the reservation information in the storage means; the storage means stores information about the caretaker, and a childcare calendar in which the date and time when childcare is provided in the kids' space and the schedule of the caretaker in charge of childcare are recorded; The control means may transmit the reservation confirmation information to the resident terminal and a manager terminal which is an information processing terminal used by the manager. Since the manager of the apartment complex has at least specialized knowledge and skills in childcare, residents can have the manager look after their children in the kids' space while they go out shopping or do housework such as cooking. As a result, the burden of childcare on residents is reduced.

[0060] In addition, cameras are installed in the kids' space. The control means The resident terminal may be connected to the camera via a network, and image data received from the camera may be transmitted to the resident terminal. This allows residents to check on the camera images of their children who are being looked after by the caretaker when they go out to do things like shopping or do housework like cooking.

[0061] The common space includes a room where guests can stay overnight. The information processing device includes: a scheduler that, when receiving the reservation information including the accommodation date of the room as information regarding the reservation of the common space from the resident terminal, records a schedule corresponding to the reservation information in the storage means; the storage means stores an accommodation calendar that records the schedule of days on which the room will be used; The control means may transmit the reservation confirmation information to the resident terminal. The facility allows residents to reserve rooms in the common areas where they can stay overnight, allowing families from outside to stay overnight together. This allows residents to enjoy childcare with other families at a reduced cost, without having to travel and stay overnight with other families.

[0062] The storage means also stores an event calendar that records information about events scheduled in the shared space, When the control means receives an event information request signal from the resident terminal requesting information about the event recorded in the event calendar, the control means may read the information about the event from the event calendar and transmit the information to the resident terminal. Residents can use their resident devices to check event information, such as the date and time of equipment inspections within the apartment building, preventing them from forgetting the date and time of the work. Residents can also use their resident devices to check information about parties being held within the apartment building, increasing opportunities to have fun with their children.

[0063] The common space includes a recycling area where recycling items are placed, the storage means stores recycling information that records information about the recyclable items in association with information about the resident who is the provider of the recyclable items; When the control means receives a recyclable item information request signal requesting information about the recyclable items from the resident terminal, the control means may read the recyclable information from the storage means and transmit the recyclable information to the resident terminal. Residents can access information about recyclable items by using their terminals, increasing their opportunities to purchase recyclable items offered by other residents. As a result, they can reduce the cost of children's items such as clothes and toys.

[0064] The common space includes at least a kids' space where the residents' children can play, the storage means stores child number history information that records the number of children in the kids' space in chronological order; When the control means receives a congestion information request signal from the resident terminal requesting information on the number of children in the kids' space, it may read the information on the number of children from the child number history information and send it to the resident terminal. Residents can use the resident terminal to know how many children are in the kids' space, so they can let their children play in the kids' space during times when it is relatively empty.

[0065] The common space includes at least a kids' space that is open to the children of the residents, the storage means stores external user registration information that records information about external users who are not the residents; When the control means receives a kids' space usage request signal from an external user terminal, which is the external user's information processing terminal, that includes information about the external user and information requesting use of the kids' space, it may record the information about the external user in the external user registration information and send usage permission information to the external user terminal that includes information that allows use of the kids' space. Since information about external users is stored in the storage means, residents can feel safe letting their children play together with external children in the kids' space. [Explanation of symbols]

[0066] 1: Server 2-1 to 2-m: Resident terminal 3: Administrator terminal 5: External user terminal 11: CPU 18: Memory unit 19: Communication unit 31: Control unit 32: Schedule unit

Claims

1. An information processing system for managing the use of common spaces in a childcare support housing complex, an information processing device including a communication means for receiving reservation information including information on residents of the apartment complex and information on reservations for the common space, a storage means for storing reservations for the common space according to the reservation information, and a control means for outputting reservation confirmation information including information that the common space has been reserved according to the reservation information; a resident terminal, which is an information processing terminal used by the resident, that transmits the reservation information to the information processing device and receives the reservation confirmation information from the information processing device; An information processing system having the above.

2. The common space includes at least a kids' space that is open to the children of the residents, and a person who is a qualified childcare worker or who has specialized knowledge and skills regarding childcare is stationed in the kids' space as a manager of the apartment complex, The information processing device includes: a scheduler that, when receiving reservation information including a date and time for requesting childcare from the resident terminal as information regarding a reservation for the common space, records a schedule corresponding to the reservation information in the storage means; the storage means stores information about the caretaker, and a childcare calendar in which the date and time when childcare is provided in the kids' space and the schedule of the caretaker in charge of childcare are recorded; the control means transmits the reservation confirmation information to the resident terminal and a manager terminal which is an information processing terminal used by the manager; The information processing system according to claim 1 .

3. A camera is installed in the kids' space. The control means a terminal connected to the camera via a network and transmitting image data received from the camera to the resident terminal; The information processing system according to claim 2 .

4. The common space includes a room where guests can stay overnight; The information processing device includes: a scheduler that, when receiving the reservation information including the accommodation date of the room as information regarding the reservation of the common space from the resident terminal, records a schedule corresponding to the reservation information in the storage means; the storage means stores an accommodation calendar that records the schedule of days on which the room will be used; The control means transmits the reservation confirmation information to the resident terminal. The information processing system according to claim 1 .

5. the storage means stores an event calendar that records information about events scheduled in the shared space; When the control means receives an event information request signal from the resident terminal requesting information about the event recorded in the event calendar, the control means reads the event information from the event calendar and transmits the event information to the resident terminal. The information processing system according to claim 1 .

6. The common space includes a recycling area where recycling items are placed, the storage means stores recycling information that records information about the recyclable items in association with information about the resident who is the provider of the recyclable items; When the control means receives a recyclable item information request signal requesting information about the recyclable items from the resident terminal, the control means reads the recyclable information from the storage means and transmits the recyclable information to the resident terminal. The information processing system according to claim 1 .

7. The common space includes at least a kids' space where the residents' children can play, the storage means stores child number history information that records the number of children in the kids' space in chronological order; When the control means receives from the resident terminal a congestion information request signal requesting information on the number of children in the kids' space, the control means reads out the information on the number of children from the child number history information and transmits the information to the resident terminal. The information processing system according to claim 1 .

8. The common space includes at least a kids' space that is open to the children of the residents, the storage means stores external user registration information that records information about external users who are not the residents; When the control means receives a kids' space usage request signal including information about the external user and information requesting use of the kids' space from an external user terminal, which is an information processing terminal of the external user, the control means records the information about the external user in the external user registration information and transmits usage permission information including information that permits use of the kids' space to the external user terminal. The information processing system according to claim 1 .

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