Patient support apparatus

Abstract

To provide a patient support apparatus and method that present information that enables each patient to select medication receiving means according to preferences.SOLUTION: A patient support apparatus includes: means 110 that stores, for each prescription medication delivery means, service-available time, location information, an area where service can be provided, and an individual fee in association with each other; means 120 that stores drug identification information and a unit price of a drug in association with each other; means 160 that specifies delivery means in which a time designated by a patient is included in the service-available time and location information of the patient is included in the area where service can be provided; means 170 that specifies the individual fee for each specified delivery means; means 180 that calculates, for each specified delivery means, a required time until the drug is received; means 190 that calculates a drug price for the specified delivery means; and means 200 that calculates a patient payment amount, which is a total amount to be paid by the patient obtained by adding the individual fee to the drug price for each specified delivery means, and displays the required time and the patient payment amount so that the patient can view them in a list.SELECTED DRAWING: Figure 2

Description

[Technical Field]

[0001] This technology provides information to help people choose the method of receiving their prescription medication that best suits their needs. [Background technology]

[0002] In recent years, the rapid development of information and communication technology (ICT) has brought about revolutionary changes in the medical field, which have the potential to improve the quality and efficiency of medical care and add a new dimension to patient care.

[0003] Against this background, Patent Document 1 proposes a technology for creating a list of dispensing pharmacies that have prescription drugs in stock and presenting it to a patient terminal, while Patent Document 2 proposes a technology for receiving stock information from an inventory management system and determining whether or not a pharmacy can provide dispensing services based on the stock information. Furthermore, Patent Document 3 proposes a technology for extracting pharmacy information within a predetermined radius of a travel route of a user device that is generated using current location information and destination information. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Japanese Patent Application Publication No. 2023-147591 [Patent Document 2] Patent Publication No. 2021-197121 [Patent Document 3] Special table number 2022-539732 Summary of the Invention [Problem to be solved by the invention]

[0005] However, the above-mentioned conventional technology has the problem that, as the methods of receiving prescription drugs are becoming more diverse, such as picking up at a nearby pharmacy or using a delivery service, it is unable to present options for receiving drugs based on the needs of each individual user.

[0006] In view of the above problems, the present invention aims to provide a patient support device that presents information that enables individual patients to select the means of receiving their medicines according to their wishes. [Means for solving the problem]

[0007] One embodiment of the disclosed patient support device includes a delivery means information storage means for storing, for each delivery means specifying a prescription drug delivery facility and delivery method, a service available time, location information, a service available area, and an individual fee in association with each other; a drug price storage means for storing, for each delivery means specifying a drug identification information and a drug unit price in association with each other; a basic information receiving means for receiving, for one patient, prescription information including information specifying the drug and quantity, and location information; a candidate specifying means for specifying, from the delivery means information storage means, a delivery means whose designated time of the one patient is included in the service available time and whose location information is included in the service available area; and a method for specifying, for each delivery means specified by the candidate specifying means, the individual fee associated in the delivery means information storage means. a required time calculation means for calculating, for each delivery means identified by the candidate identification means, based on the location information and the position information, a required time that is an estimate of the time it will take for the patient to receive the drug included in the prescription information; a drug cost calculation means for calculating, based on the drug price storage means, the cost of the drug included in the prescription information at the delivery means identified by the candidate identification means; and a guidance means for calculating, for each delivery means identified by the candidate identification means, a patient payment amount that is the total amount to be paid by the patient by adding the individual fee to the cost of the drug, based on the delivery means information storage means, and displaying the required time and the patient payment amount so that the patient can see them at a glance. [Effects of the Invention]

[0008] The disclosed patient support device presents information that allows individual patients to select the means of receiving their medication that best suits their needs. [Brief explanation of the drawings]

[0009] [Figure 1] 1 is a diagram illustrating an overview of a patient support device according to an embodiment of the present invention. [Figure 2] 1 is a functional block diagram of a patient support device according to an embodiment of the present invention. [Figure 3] FIG. 2 is a diagram illustrating an example of a delivery means information storage means according to the present embodiment. [Figure 4] FIG. 2 is a diagram showing an example of a drug price storage means according to the present embodiment. [Figure 5] 10 is a diagram illustrating the processing of a number-of-waiting-person receiving means and a waiting time calculation means according to the present embodiment. FIG. [Figure 6] 1 is a diagram illustrating an example of the hardware configuration of a patient support device according to an embodiment of the present invention. [Figure 7] 10 is a flowchart showing the flow of an example of a guidance process performed by the patient support device according to the present embodiment. [Figure 8] 10 is a flowchart showing the flow of an example of a waiting time calculation process performed by the patient support device according to the present embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0010] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described with reference to the drawings. (Operation principle of the patient support device according to this embodiment)

[0011] The operating principle of a patient support device 100 according to this embodiment (hereinafter simply referred to as "the device") will be described using Figures 1 to 5. Figure 1 is a diagram showing the connection relationship between the device 100 and other devices, and Figure 2 is a functional block diagram of the device 100.

[0012] 1, the device 100 is connected to a patient terminal 400 operated by a patient 390 and a pharmacy terminal 420 managed by a pharmacy, etc., via a communication network 410. The communication network 410 may be wired or wireless.

[0013] It is assumed that a patient 390 needs to receive the medicine written on a prescription 310 issued by a medical institution, and is searching for a medicine delivery means 230 that meets his or her needs. The medicine delivery means 230 is a concept that specifies a delivery facility 210 such as a pharmacy or clinic for receiving the prescription medicine, and a delivery method for the prescription medicine such as face-to-face or delivery.

[0014] The patient terminal 400 may be a mobile information terminal such as a smartphone or tablet terminal, or may be a notebook or desktop personal computer. The pharmacy terminal 420 is a computer equipped with a communication function.

[0015] 2, the device 100 includes a delivery means information storage means 110, a drug price storage means 120, a number-of-waiting-persons reception means 130, a waiting time calculation means 140, a basic information reception means 150, a candidate identification means 160, a related information identification means 170, a required time calculation means 180, a drug cost calculation means 190, and a guidance means 200. The device 100 may be connected to the delivery means information storage means 110 and the drug price storage means 120 via a communication network 410, and may not directly include each of them.

[0016] The delivery means information storage means 110 stores, for each delivery means 230 that specifies the prescription drug delivery facility 210 and delivery method 220, the available service hours 240, location information 250, available area 260, individual fee 270, waiting time 280 (number of people waiting), and user evaluation 290 in association with each other. Information representing the characteristics of the delivery means 230 is stored to find a delivery means 230 that meets the needs of the patient 390.

[0017] The service availability time 240 is information indicating the time periods during which the delivery means 230 is available. The location information 250 is information relating to the location of the delivery means 230. The service availability area 260 is information indicating the area in which the delivery means 230 is available, for example, if the delivery method 220 is delivery, it is information indicating the area in which the delivery service is available.

[0018] The individual fee 270 is information that represents the fees required individually when using each delivery means 230, and is a concept that includes, for example, delivery fees, basic dispensing fees (dispensing technical fees), pharmaceutical management fees, specific insurance medical material fees, overtime surcharges, Genic surcharges, and surcharges related to the medicine notebook.

[0019] The waiting time 280 (number of people waiting) is information that indicates the time that the patient 390 must wait before receiving service at the delivery means 230 and the number of people waiting ahead of the patient 390. The user evaluation 290 is information that indicates the user's evaluation of the delivery means 230.

[0020] Fig. 3 is a diagram showing an example of the delivery means information storage means 110. As shown in Fig. 3, the delivery means information storage means 110 stores, for example, the following information for face-to-face services of Pharmacy A in association with the following information: service available times 240: 9:00 to 13:00, 15:00 to 18:00, location information 250: 1-2-3 ○○, Shinjuku-ku, Tokyo, available area 260: none, individual fee 270: none, waiting time 280: 20 (minutes), and user rating 290: 3.3 (points).

[0021] In addition, the delivery means information storage means 110 stores, for example, the following information in association with Pharmacy A's mail delivery service: service available times 240: 9:00 to 13:00, 15:00 to 18:00, location information 250: 1-2-3 ○○, Shinjuku-ku, Tokyo, service area 260: Nationwide, individual fee (delivery fee) 270: 500 (yen), waiting time 280: none, user rating 290: 4.0 (points). The drug price storage means 120 stores drug identification information 320 and drug unit price 330 in association with each other, and stores information for calculating drug cost 340.

[0022] Figure 4 is a diagram showing an example of the drug price storage means 120. As shown in Figure 4, the drug price storage means 120 stores, for example, drug identification information 320: XXXXmg and drug unit price 330: 30 (yen) in association with each other. The drug price storage means 120 also stores, for example, drug identification information 320: ▲▲Ymg and drug unit price 330: 21 (yen) in association with each other. The waiting number receiving means 130 receives the number of people 380 waiting to receive medicines at each of the delivery means 230 .

[0023] The waiting time calculation means 140 calculates the waiting time 280 by multiplying the number of people waiting to receive 380 acquired by the number-of-people-waiting reception means 130 by the estimated waiting time per person for each delivery means 230. One of the pieces of information representing the characteristics of the delivery means 230 can be calculated to find a delivery means 230 that meets the needs of the patient 390.

[0024] Fig. 5 is a diagram for explaining the processing of the number-of-waiting-people receiving means 130 and the waiting time calculation means 140. As shown in Fig. 5, the number-of-waiting-people receiving means 130 receives, for example, the number of people 380 at pharmacy A as 3, the number of people 380 at pharmacy B as 1, and the number of people 380 at pharmacy C as 0. Then, for example, if the estimated waiting time per person is 5 minutes, the waiting time calculation means 140 calculates the waiting time 280 at pharmacy A as 15 minutes (= 3 people × 5 minutes), the waiting time 280 at pharmacy B as 5 minutes (= 1 person × 5 minutes), and the waiting time 280 at pharmacy C as 0 minutes (= 0 people × 5 minutes). The waiting time calculation means 140 may be configured to register the waiting time 280 calculated as described above in the delivery means information storage means 110.

[0025] The basic information receiving means 150 receives prescription information 310 including information specifying the drug and quantity, and location information 350, for one patient 390. The basic information receiving means 150 may receive information from the patient terminal 400, or may receive information from other devices. The location information 350 may be the current location of one patient 390, or may be information regarding a location where the patient 390 wishes to receive services, such as a delivery address for prescription drugs.

[0026] The candidate identification means 160 identifies, from the delivery means information storage means 110, a delivery means 230 that satisfies the conditions that the time specified by one patient 390 is included in the service available time 240 and the location information 350 is included in the service available area 260. The time specified by one patient 390 may be the current time (the time of processing execution) or any other specified time. This is a primary screening to find a delivery means 230 that meets the needs of the patient 390.

[0027] The related information identifying means 170 identifies an individual fee 270 associated with each delivery means 230 identified by the candidate identifying means 160 in the delivery means information storage means 110. One piece of information representing the characteristics of the delivery means 230 can be extracted to find a delivery means 230 that meets the needs of the patient 390.

[0028] The required time calculation means 180 calculates, for each delivery means 230 identified by the candidate identification means 160, a required time 360 ​​that is an estimate of the time it will take for one patient 390 to receive the medicine included in the prescription information 310, based on the location information 250 and the position information 350. It is possible to calculate one piece of information that represents the characteristics of the delivery means 230 in order to find a delivery means 230 that meets the needs of the patient 390.

[0029] The required time calculation means 180 may calculate the required time 360 ​​by providing the location information 250 and the position information 350 to an external route search engine or the like, causing the external search engine or the like to calculate the required time 360, and obtaining the required time 360 ​​as the calculation result.

[0030] Furthermore, the required time calculation means 180 may be configured to calculate the total required time 370 by adding the required time 360 ​​to the waiting time 280 stored in the delivery means information storage means 110 for each delivery means 230 identified by the candidate identification means 160. This makes it possible to more accurately calculate one of the pieces of information representing the characteristics of the delivery means 230 in order to find a delivery means 230 that satisfies the needs of the patient 390.

[0031] The drug cost calculation means 190 calculates the cost 340 of the drug included in the prescription information 310 for the delivery means 230 identified by the candidate identification means 160 based on the drug price storage means 120. One of the pieces of information representing the characteristics of the delivery means 230 can be calculated to find the delivery means 230 that meets the needs of the patient 390.

[0032] As shown in Figure 4, for example, when prescription information 310 indicates prescription drug 320: ○○○X mg, and quantity of prescription drug: 8 units, delivery means 230 calculates drug cost 340 at pharmacy A as unit price 330: 30 (yen) × 8 (units) = 240 (yen).

[0033] For example, if the prescription information 310 indicates that the prescribed drug 320 is ▲▲Y mg and the quantity of the prescribed drug is 12 (units), the drug cost calculation means 190 calculates the drug cost 340 at the delivery means 230: Pharmacy A as the unit price 330: 21 (yen) x 12 (units) = 252 (yen).

[0034] In addition, for example, if the prescription information 310 indicates that the prescribed drug 320 is ▲▲Y mg and the quantity of the prescribed drug is 12 (units), the drug cost calculation means 190 calculates the drug cost 340 at Pharmacy B by the delivery means 230 as the unit price 330: 19 (yen) × 12 (units) = 228 (yen).

[0035] The guidance means 200 calculates, for each delivery means 230 identified by the candidate identification means 160, a patient payment amount 300, which is the total amount to be paid by one patient 390, by adding an individual fee 270 to the drug price 340, based on the information stored in the delivery means information storage means 110. It is possible to calculate one piece of information representing the characteristics of the delivery means 230 in order to find a delivery means 230 that meets the needs of the patient 390.

[0036] The guidance means 200 then displays the required time 360, total required time 370, patient payment 300, and user evaluation 290 so that one patient 390 can see them at a glance. While the information is preferably displayed on the patient terminal 400, whether directly or indirectly, it may also be displayed on another device or terminal so that one patient 390 can see them at a glance. Information can be provided to find a delivery means 230 that meets the needs of the patient 390.

[0037] The guidance means 200 may be configured to display both the required time 360 ​​and the total required time 370, or alternatively display one of them. This allows for more accurate guidance of information for finding the delivery means 230 that meets the needs of the patient 390.

[0038] The guidance means 200 may also be configured to display information after rearranging (sorting) the item values ​​of the items designated by one patient 390 according to a predetermined standard based on an operation by one patient 390. For example, the guidance means 200 rearranges the information to be displayed in ascending order of the item value of the required time 360 ​​among the information to be displayed, and displays the rearranged information on the patient terminal 400. It is possible to more easily find a delivery means 230 that meets the needs of the patient 390. Based on the above-described operating principle, the device 100 presents information to enable each patient 390 to select the medicine receiving means 230 that best suits their needs. (Hardware configuration of the patient support device according to this embodiment)

[0039] An example of the hardware configuration of the present device 100 will be described using Fig. 6. Fig. 6 is a diagram showing an example of the hardware configuration of the present device 100. As shown in Fig. 6, the present device 100 has a CPU (Central Processing Unit) 510, a ROM (Read-Only Memory) 520, a RAM (Random Access Memory) 530, an auxiliary storage device 540, a communication I / F 550, an input device 560, a display device 570, and a recording medium I / F 580.

[0040] CPU 510 is a device that executes programs stored in ROM 520, performs arithmetic processing on data loaded into RAM 530 in accordance with program instructions, and controls the entire device 100. ROM 520 stores programs and data to be executed by CPU 510. When CPU 510 executes a program stored in ROM 520, the programs and data to be executed are loaded into RAM 530, and RAM 530 temporarily holds the arithmetic data during the calculation.

[0041] The auxiliary storage device 540 is a device that stores the OS (Operating System), which is basic software, the application program according to this embodiment, and the like, together with related data. The auxiliary storage device 540 is, for example, a hard disk drive (HDD) or a flash memory.

[0042] The communication I / F 550 is an interface for connecting to a communication network 410 such as a wired or wireless LAN (Local Area Network) or the Internet, and for transmitting and receiving data to and from other devices that provide communication functions.

[0043] The input device 560 is a device such as a keyboard for inputting data into the device 100. The display device (output device) 570 is a device formed of an LCD (Liquid Crystal Display) or the like, and functions as a user interface when the user uses the functions of the device 100 or when making various settings. The recording medium I / F 580 is an interface for sending and receiving data to and from a recording medium 590 such as a CD-ROM, DVD-ROM, or USB memory.

[0044] Each of the means included in device 100 may be realized by CPU 510 executing a program corresponding to each of the means stored in ROM 520 or auxiliary storage device 540. Each of the means included in device 100 may also be realized by hardware that performs the processing associated with the means. Alternatively, device 100 may be caused to execute the program by reading the program according to the present invention from an external server device via communication I / F 550 or by reading the program according to the present invention from recording medium 590 via recording medium I / F 580. (Example of processing by the patient support device according to this embodiment) (1) An example of guidance processing An example of the guidance process performed by the device 100 will be described with reference to Fig. 7. Fig. 7 is a flowchart showing the flow of the example of the guidance process performed by the device 100.

[0045] In S10, the basic information receiving means 150 receives prescription information 310 including information specifying the drug and quantity, and location information 350, from a patient terminal 400 operated by one patient 390. The basic information receiving means 150 may be configured to receive information from a device other than the patient terminal 400. The location information 350 may be the current location of one patient 390, or may be information regarding a location where the one patient 390 wishes to receive services, such as a delivery destination for prescription drugs.

[0046] In S20, the candidate specifying means 160 specifies, from the delivery means information storage means 110, a delivery means 230 that satisfies the conditions that the time specified by one patient 390 is included in the service available time 240 and the location information 350 is included in the serviceable area 260. Here, the delivery means 230 is a concept that specifies a prescription drug delivery facility 210 such as a pharmacy or clinic and a prescription drug delivery method such as face-to-face or delivery.

[0047] Furthermore, the time designated by one patient 390 may be the current time (the time at which the process is executed) or any designated time. This process performs a primary screening to find a delivery means 230 that meets the needs of the patient 390.

[0048] In S30, the related information identification means 170 identifies the individual fee 270 associated in the delivery means information storage means 110 for each delivery means 230 identified in S20. Here, the individual fee 270 is information representing the fee individually required to use each delivery means 230, and is a concept including, for example, a delivery fee, a basic dispensing fee (dispensing technical fee), a pharmaceutical management fee, a specific insurance medical material fee, an overtime surcharge, a generic surcharge, and a surcharge related to a medicine notebook. This process makes it possible to extract one piece of information representing the characteristics of the delivery means 230 in order to find a delivery means 230 that meets the needs of the patient 390.

[0049] In S40, the required time calculation means 180 calculates, for each delivery means 230 identified in S20, a required time 360 ​​that is an estimate of the time it takes for one patient 390 to receive the prescribed medicine, based on the location information 250 and position information 350 in the delivery means information storage means 110. Here, the required time 360 ​​can also be considered as the travel time of one patient 390. Through this process, it is possible to calculate one piece of information that represents the characteristics of the delivery means 230, in order to find a delivery means 230 that meets the needs of the patient 390.

[0050] The required time calculation means 180 may calculate the required time 360 ​​by providing the location information 250 and the position information 350 to an external route search engine or the like, causing the external search engine or the like to calculate the required time 360, and obtaining the required time 360 ​​as the calculation result.

[0051] Furthermore, the required time calculation means 180 may be configured to calculate the total required time 370 by adding the required time 360 ​​to the waiting time 280 stored in the delivery means information storage means 110 for each delivery means 230 identified by the candidate identification means 160. This makes it possible to more accurately calculate one of the pieces of information representing the characteristics of the delivery means 230 in order to find a delivery means 230 that satisfies the needs of the patient 390.

[0052] In S50, the drug cost calculation means 190 calculates the cost 340 of the drug included in the prescription information 310 for the delivery means 230 identified in S20 based on the drug price storage means 120. One piece of information representing the characteristics of the delivery means 230 can be calculated to find the delivery means 230 that meets the needs of the patient 390.

[0053] As shown in Figure 4, for example, when prescription information 310 indicates prescription drug 320: ▲▲Y mg, and quantity of prescription drug: 12 (units), drug cost calculation means 190 calculates delivery means 230: drug cost 340 at pharmacy A as unit price 330: 21 (yen) x 12 (units) = 252 (yen).

[0054] In addition, for example, if the prescription information 310 indicates that the prescribed drug 320 is ▲▲Y mg and the quantity of the prescribed drug is 12 (units), the drug cost calculation means 190 calculates the drug cost 340 at Pharmacy B by the delivery means 230 as the unit price 330: 19 (yen) × 12 (units) = 228 (yen).

[0055] In S60, the guidance means 200 calculates the patient payment amount 300 by adding the individual fee 270 to the drug price 340 for each delivery means 230 identified in S20 based on the information stored in the delivery means information storage means 110. One piece of information representing the characteristics of the delivery means 230 can be calculated to find a delivery means 230 that meets the needs of the patient 390.

[0056] In S70, the guidance means 200 displays the required time 360, total required time 370, patient payment amount 300, and user evaluation 290 on the patient terminal 400 operated by one patient 390 so that they can be viewed at a glance. While the information can be viewed by one patient 390 directly or indirectly, it is preferable that it be displayed on the patient terminal 400, but it may also be displayed on another device or terminal so that one patient 390 can be viewed at a glance. Information can be provided to find a delivery means 230 that meets the needs of the patient 390.

[0057] The guidance means 200 may be configured to display both the required time 360 ​​and the total required time 370, or alternatively display one of them. This allows for more accurate guidance of information for finding the delivery means 230 that meets the needs of the patient 390.

[0058] The guidance means 200 may also be configured to display information after rearranging (sorting) the item values ​​of the items designated by one patient 390 according to a predetermined standard based on an operation by one patient 390. For example, the guidance means 200 rearranges the information to be displayed in ascending order of the item value of the required time 360 ​​among the information to be displayed, and displays the rearranged information on the patient terminal 400. It is possible to more easily find a delivery means 230 that meets the needs of the patient 390.

[0059] By performing the above-described processing, the device 100 can present information that enables each individual patient 390 to select the medicine receiving means 230 that best suits their needs. (2) Example of waiting time calculation process

[0060] An example of the waiting time calculation process performed by the device 100 will be described with reference to Fig. 8. Fig. 8 is a flowchart showing the flow of the example of the waiting time calculation process performed by the device 100. In S110, the waiting number receiving means 130 receives the number of people 380 waiting to receive medicines at each of the delivery means 230.

[0061] In S120, the waiting time calculation means 140 multiplies the number of people waiting to receive 380 acquired in S110 by the estimated waiting time per person to calculate the waiting time 280 for each delivery means 230. By this process, it is possible to calculate one piece of information representing the characteristics of the delivery means 230 in order to find a delivery means 230 that meets the needs of the patient 390.

[0062] Fig. 5 is a diagram for explaining the processing of the number-of-waiting-people receiving means 130 and the waiting time calculation means 140. As shown in Fig. 5, the number-of-waiting-people receiving means 130 receives, for example, the number of people 380 at pharmacy A as 3, the number of people 380 at pharmacy B as 1, and the number of people 380 at pharmacy C as 0. Then, for example, if the estimated waiting time per person is 5 minutes, the waiting time calculation means 140 calculates the waiting time 280 at pharmacy A as 15 minutes (= 3 people × 5 minutes), the waiting time 280 at pharmacy B as 5 minutes (= 1 person × 5 minutes), and the waiting time 280 at pharmacy C as 0 minutes (= 0 people × 5 minutes). In S130, the waiting time calculation means 140 registers the waiting time 280 calculated in S120 in the delivery means information storage means 110.

[0063] The delivery means information storage means 110 stores, for each delivery means 230, available service time 240, location information 250, available area 260, individual fee 270, waiting time 280 (number of people waiting), and user evaluation 290 in association with each other. Information representing the characteristics of the delivery means 230 is stored to find a delivery means 230 that meets the needs of the patient 390.

[0064] By performing the above-described process, the device 100 can retain one of the information representing the characteristics of the delivery means 230 for finding a delivery means 230 that satisfies the needs of the patient 390.

[0065] Although the embodiments of the present invention have been described in detail above, the present invention is not limited to such specific embodiments, and various modifications and variations are possible within the scope of the gist of the present invention as defined in the claims. [Explanation of symbols]

[0066] 100 Patient support equipment 110 Delivery method information storage means 120 Drug Price Storage Means 130 Waiting number reception method 140 Waiting time calculation method 150 Basic information reception method 160 Candidate identification means 170 Related information identification means 180 Required time calculation method 190 Drug price calculation method 200 Guidance means 210 Prescription drug delivery facilities 220 Prescription drug delivery methods 230 Delivery Method 240 service hours 250 Location Information 260 available areas 270 Individual fee 280 Waiting Time 290 user reviews 300 Patient payment amount 310 Prescription Information 320 Drug Identification Information 330 Drug unit price 340 Medicine costs 350 Location information 360 hours required 370 Total time required 380 people waiting to receive their parcel 390 patients 400 patient terminals 410 Communication Network 420 Pharmacy terminals 510 CPU 520 ROM 530 RAM 540 Auxiliary storage 550 Communication Interface 560 Input Device 570 Output Device 580 Recording Media Interface 590 Recording Media

Claims

1. a delivery means information storage means for storing, for each delivery means specifying a delivery facility and a delivery method for a prescription drug, the available service time, location information, available area, and individual fee in association with each other; a drug price storage means for storing drug identification information and the unit price of the drug in association with each other; a basic information receiving means for receiving prescription information including information specifying a drug and its quantity and location information for one patient; a candidate specifying means for specifying, from the delivery means information storage means, a delivery means whose designated time of the patient is included in the available service time and whose location information is included in the available service area; a related information specifying means for specifying the individual fee associated in the delivery means information storage means for each of the delivery means specified by the candidate specifying means; a required time calculation means for calculating, for each delivery means identified by the candidate identification means, a required time that is an estimate of the time it will take for the patient to receive the medicine included in the prescription information, based on the location information and the position information; a drug price calculation means for calculating the price of the drug included in the prescription information at the delivery means identified by the candidate identification means based on the drug price storage means; and a guidance means for calculating a patient payment amount, which is the total amount to be paid by the patient, by adding the individual fee to the price of the drug for each delivery means identified by the candidate identification means based on the delivery means information storage means, and displaying the required time and the patient payment amount so that the patient can see them at a glance.

2. the transfer means information storage means stores a waiting time for each transfer means in association with the waiting time for each transfer means; the required time calculation means calculates a total required time by adding the waiting time to the required time, 2. The patient support device according to claim 1, wherein the guidance means displays the required time and / or the total required time so that the patient can see it at a glance.

3. the delivery means information storage means stores user evaluations in association with each delivery means; 3. The patient support device according to claim 2, wherein the guidance means displays the user evaluations so that the patient can view them at a glance.

4. 4. The patient support device according to claim 3, wherein the guiding means sorts and displays the item values ​​of the designated items based on the operation by the one patient.

5. a waiting number receiving means for receiving the number of people waiting to receive the medicine at each of the delivery means; 3. The patient support device according to claim 2, further comprising: a waiting time calculation means for calculating the waiting time for each of the delivery means by multiplying the number of people waiting to receive the patient by an estimated waiting time per person.

6. A patient support method carried out by a computer including: a delivery means information storage means for storing, for each delivery means specifying a prescription drug delivery facility and delivery method, a service availability time, location information, a service area, and an individual fee in association with each other; and a drug price storage means for storing, for each delivery means specifying a prescription drug delivery facility and delivery method, an identification information of a drug and a unit price of the drug in association with each other; A step in which basic information receiving means receives prescription information including information specifying a drug and a quantity, and location information, for one patient; a step of a candidate specifying means specifying, from the delivery means information storage means, the delivery means whose designated time of the one patient is included in the service available time and whose location information is included in the service available area; a step in which a related information specifying means specifies the individual fee associated in the delivery means information storage means for each of the delivery means specified by the candidate specifying means; a step in which a required time calculation means calculates, for each delivery means identified by the candidate identification means, a required time that is an estimate of the time it will take for the one patient to receive the medicine included in the prescription information, based on the location information and the position information; A step in which a drug cost calculation means calculates the cost of the drug included in the prescription information at the delivery means identified by the candidate identification means based on the drug price storage means; a step in which a guidance means calculates a patient payment amount, which is the total amount to be paid by the patient, by adding the individual fee to the price of the drug for each delivery means identified by the candidate identification means based on the delivery means information storage means, and displays the required time and the patient payment amount so that the patient can see it at a glance.

7. the transfer means information storage means stores a waiting time for each transfer means in association with the waiting time for each transfer means; the required time calculation means calculates a total required time by adding the waiting time to the required time, 7. The patient support method according to claim 6, wherein the guidance means displays the required time and / or the total required time so that the one patient can see it at a glance.

8. the delivery means information storage means stores user evaluations in association with each delivery means; 8. The patient support method according to claim 7, wherein the guidance means displays the user evaluations so that the patient can view them at a glance.

9. 9. The patient support method according to claim 8, wherein the guiding means sorts and displays the item values ​​of the specified items based on the operation by the one patient.

10. a step in which a waiting number receiving means receives the number of people waiting to receive medicines at each of the delivery means; 8. The patient support method according to claim 7, further comprising a step in which a waiting time calculation means calculates the waiting time for each of the delivery means by multiplying the number of people waiting to receive the item by an estimated waiting time per person.

11. A patient assistance program for causing a computer to execute the method according to any one of claims 6 to 10.

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