Facility management system and facility management method

Abstract

This facility management system enables accurate management by detecting changes such as repairs or replacements made to equipment. [Solution] A facility management system for remotely managing multiple pieces of equipment installed in a facility, comprising: a registration unit that displays an input screen for inputting information about equipment that has been modified among the multiple pieces of equipment on a customer terminal owned by the customer who requested the management of the facility; and a change confirmation unit that transmits information about the changes to the equipment based on the information entered from the input screen to a terminal owned by the facility manager.

Description

Technical Field

[0001] The present invention relates to a facility management system and a facility management method.

Background Art

[0002] As a technology related to a remote management system used for managing various articles, there is a technology described in Patent Document 1 below. In this Patent Document 1, it is described that "the in-house network includes a drawing management database in which the drawing data of the product is stored, the drawing management database is associated with the component data constituting the product, and the drawing data and the component data are searched by a predetermined keyword, and when the drawing data and / or the component data are changed, the drawing data and / or the component data are associated with the change history information regarding the change, and a notification regarding the change is executed to a person who refers to the drawing data and / or the component data."

Prior Art Document

Patent Document

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] By the way, the management of large-scale facilities is mostly carried out by a management company at the request of customers who own the facilities. In this case, the management company that has received the request monitors a plurality of facility devices arranged in the facility by a remote monitoring system, and also performs regular inspections at a cycle set for each facility device.

[0005] However, if equipment malfunctions, customers may request repairs or replacements from companies other than the management company, and the details of these operations may not be communicated to the management company. As a result, changes made to the equipment through repairs or replacements may be overlooked until the next scheduled inspection, leading to periods of unmonitoring of the modified equipment, confusion due to differing inspection methods, and inconsistencies in the facility management contract.

[0006] Therefore, the present invention aims to provide a facility management system and a facility management method that enable accurate management by detecting when changes such as repairs or replacements have been made to equipment. [Means for solving the problem]

[0007] To solve the above problems, for example, the configuration described in the claims may be adopted. The present invention includes several means for solving the above-mentioned problems, but one example is a facility management system for remotely managing multiple pieces of equipment installed in a facility, comprising: a registration unit that displays an input screen for inputting information about equipment that has been modified among the multiple pieces of equipment on a customer terminal owned by a customer who has requested the management of the facility; and a change confirmation unit that transmits information about the changes to the equipment based on the information entered from the input screen to a terminal owned by the facility manager. [Effects of the Invention]

[0008] The present invention provides a facility management system and a facility management method that enable accurate management by detecting changes such as repairs or replacements made to equipment. [Brief explanation of the drawing]

[0009] [Figure 1] This is a block diagram showing the configuration of the facility management system according to the first embodiment. [Figure 2]This diagram shows the data structure of the contract information database in the facility management system according to the first embodiment. [Figure 3] This figure shows the data structure of the equipment database in the facility management system according to the first embodiment. [Figure 4] This figure shows the data structure of the report and drawing database of the facility management system according to the first embodiment. [Figure 5] This figure shows the data structure of the remote monitoring information database of the facility management system according to the first embodiment. [Figure 6] This is a flowchart showing the pre-processing of facility management by the facility management system according to the first embodiment. [Figure 7] This is a flowchart showing the facility management procedure to be implemented in the facility management system according to the first embodiment. [Figure 8] This figure shows the report and drawing information input screen displayed in the facility management system according to the first embodiment. [Figure 9] This figure shows an example of a specified report format used for facility management in the facility management system according to the second embodiment. [Figure 10] This is a flowchart showing the pre-processing of facility management by the facility management system according to the second embodiment. [Figure 11] This figure shows the report and drawing information input screen displayed in the facility management system according to the second embodiment. [Figure 12] This figure shows the data structure of the report and drawing database of the facility management system according to the third embodiment. [Figure 13] This figure shows an example of a plan view of the equipment used for facility management in the facility management system according to the third embodiment. [Figure 14] This figure shows an example of a designated floor plan registered by a customer in the facility management system according to the third embodiment. [Figure 15] This is a flowchart showing the pre-processing of facility management by the facility management system according to the third embodiment.

Best Mode for Carrying Out the Invention

[0010] Hereinafter, each embodiment of the facility management system and the facility management method to which the present invention is applied will be described in detail based on the drawings. In each embodiment, the same components are denoted by the same reference numerals, and redundant descriptions are omitted.

[0011] ≪First Embodiment≫ FIG. 1 is a block diagram showing the configuration of a facility management system 1 according to the first embodiment. The facility management system 1 shown in this figure is a system for remotely monitoring and managing a monitoring target facility 20 such as an office building, a condominium, a school, and a hospital, and in particular, is a system for appropriately performing management including cases where changes are made to the equipment 201 in the monitoring target facility 20. Hereinafter, prior to describing the configuration of the facility management system 1 of the embodiment, the configuration of the monitoring target facility 20 managed in this facility management system 1 will be described.

[0012] The monitoring target facility 20 is a building facility such as a building, and a plurality of pieces of equipment 201 are installed各处. The equipment 201 is, for example, general equipment 201a such as a water receiving tank and a pump, and automatic fire alarm equipment 201b. These pieces of equipment 201 are connected to a monitoring panel 202a and a fire alarm panel 202b. When the monitoring panel 202a and the fire alarm panel 202b receive an abnormal signal from the equipment 201, they display the occurrence of the abnormality and transmit the abnormal signal to a monitoring device 203 arranged in the monitoring target facility 20. Thereby, the monitoring device 203 notifies the facility management system 1 via the remote monitoring network 50 of the occurrence of an abnormality in each piece of equipment 201.

[0013] <Configuration of Facility Management System 1> The facility management system 1 for remotely managing such a monitored facility 20 is composed of a computer located in a remote management center. The computer may be a personal computer equipped with a CPU (Central Processing Unit), memory such as ROM (Read Only Memory) and RAM (Random Access Memory), and a network interface as required.

[0014] Such a facility management system 1 has each database such as a contract information database 101, an equipment database 102, a report / drawing database 103, and a remote monitoring information database 104, and each functional unit such as a remote monitoring unit 105, a report / drawing registration unit 106, and a change point confirmation unit 107. These are as follows.

[0015] [Contract Information Database 101] The contract information database 101 holds contract information regarding the equipment 201 that has been contracted as a monitoring target and an inspection target in the facility management system 1 among the equipment 201 arranged in the monitored facility 20. FIG. 2 is a diagram showing the data configuration of the contract information database 101 possessed by the facility management system according to the first embodiment. The customer number shown in FIG. 2 is an identification number assigned to the customer who requested the facility management system 1 to manage the monitored facility 20 (see FIG. 1). Also, the equipment shown in the equipment installation location and target equipment, etc. is the equipment 201 arranged in the monitored facility 20. The creation date and time is the date and time when the contract was created, and the update date and time is the date and time when the contract was reviewed and the contract content was updated due to equipment replacement, etc. Furthermore, the person in charge is the salesperson or the management person in charge of the operation of the facility management system 1 between the customer who requested the management of the monitored facility 20 and their contact information. These are the same hereinafter.

[0016] [Equipment Database 102] The equipment database 102 shown in Figure 1 holds maintenance information for each piece of equipment 201 that is being monitored. Figure 3 is a diagram showing the data structure of the equipment database 102 in the facility management system according to the first embodiment. The information shown in Figure 3 is, for example, information for each monitored facility 20 or for each customer number, and the contract type, inspection cycle, and inspection method are linked to the model of the target equipment.

[0017] [Report / Drawing Database 103] The report and drawing database 103 shown in Figure 1 holds at least one of the work completion reports and drawings related to the installation and modification of each piece of equipment 201. Figure 4 shows the data structure of the report and drawing database 103 in the facility management system according to the first embodiment. The equipment before replacement shown in Figure 4 is the equipment before it is replaced for reasons such as failure. The equipment after replacement is the equipment currently installed, regardless of whether or not it has been replaced. The reports and drawings are stored data of work completion reports and drawings related to the installation and modification of the equipment.

[0018] [Remote Monitoring Information Database 104] The remote monitoring information database 104 shown in Figure 1 holds remote monitoring information necessary for remote monitoring of each piece of equipment 201. Figure 5 is a diagram showing the data structure of the remote monitoring information database in the facility management system according to the first embodiment. As shown in Figure 5, the remote monitoring information database 104 stores the remote monitoring number, customer number, remote monitoring content code, address, creation date and time, and update date and time, linked together. The address is the address of the contact person in case of an anomaly, and is, for example, an IP address.

[0019] [Remote Monitoring Unit 105] Returning to Figure 1, the remote monitoring unit 105 is connected to the monitoring device 203 of the monitored facility 20 via the remote monitoring network 50. When the remote monitoring unit 105 receives a signal from the monitoring device 203 indicating the occurrence of an anomaly, it refers to the contract information database 101 and the remote monitoring information database 104 and notifies the customer associated with the monitored facility 20, as well as the person in charge and workers of the equipment 201 where the anomaly occurred, of the occurrence of the anomaly.

[0020] [Report / Drawing Registration Section 106] The report / drawing registration unit 106 is an interface for registering work completion reports and drawings from customer terminals 30 to the facility management system 1 via a general line 60. The customer terminal 30 is a customer PC 30a or customer smartphone 30b owned by a customer who has requested management of the monitored facility 20. The work completion reports and drawings registered from the customer terminal 30 are work completion reports and drawings related to the initial installation work, repair work, and even replacement work of equipment 201 installed in the monitored facility 20.

[0021] The report / drawing registration unit 106 displays an input screen for registering reports and drawings on the customer terminal 30 when the facility management system 1 receives a request for report / drawing registration from the customer terminal 30. The input screen displayed on the customer terminal 30 by this report / drawing registration unit 106 and the timing of its display will be explained in detail in the following facility management method.

[0022] [Change Confirmation Section 107] The change confirmation unit 107 identifies the modified equipment based on the information held in the report / drawing database 103 and the information obtained from the customer terminal 30 by the report / drawing registration unit 106. Here, modified equipment includes repairs, replacement of parts, replacement with equipment of the same model number, and replacement with equipment of a different model number and type. The change confirmation unit 107 also refers to the contract information database 101 and notifies the person in charge terminal 40 of the confirmation items regarding the modified equipment 201. The procedure for checking changes performed by this change confirmation unit 107 will be explained in detail in the following facility management method.

[0023] <Facility Management Methods> Next, the facility management method implemented by the facility management system 1 will be described. The facility management method described here is the procedure that the facility management system 1 executes when changes such as repairs or replacements are made to the equipment 201 in the monitored facility 20. Figure 6 is a flowchart showing the pre-processing for facility management by the facility management system according to the first embodiment. Here, we will first explain the process leading up to the implementation of the facility management procedure and the procedure implemented by the customer as pre-processing, in the order shown in Figure 6, with reference to Figure 1.

[0024] First, if an accident occurs at the monitored facility 20 (S11), an accident investigation is conducted by workers arranged by the customer (S12). Based on the results of the accident investigation (S13), if it is determined that replacement is not necessary, the workers repair the equipment 201 that was involved in the accident (S14). On the other hand, based on the results of the accident investigation (S13), if it is determined that replacement is necessary, the workers replace the equipment 201 that was involved in the accident (S15).

[0025] In this context, "replacement" includes replacing some parts of equipment 201, replacing it with equipment of the same model number, replacing it with equipment of a different model number, and replacing it with equipment of a different type. Replacing it with equipment of a different type means changing the type of equipment, such as replacing a water tank system with a booster pump.

[0026] After the above, the worker submits a work completion report and drawings to the customer (S16). Next, the customer requests from the customer terminal 30 to the facility management system 1 to register the report and drawings submitted in step S16 (S17). As a result, the report and drawing information input screen is displayed on the customer terminal 30, as will be explained below, and the customer registers the work completion report and drawings to the facility management system 1 from the report and drawing information input screen (S18).

[0027] Figure 7 is a flowchart showing the facility management procedure implemented by the facility management system 1 according to the first embodiment, and represents the facility management procedure implemented by the programs of each part of the facility management system 1 described above. Hereinafter, the facility management method of the first embodiment implemented by the facility management system 1 will be described in the order shown in the flowchart of Figure 7, with reference to Figure 1 and other necessary diagrams.

[0028] [Step S101] In step S101, the report / drawing registration unit 106 determines whether or not there is a request for registration of reports / drawings from the customer terminal 30. If it determines that there is a request for registration (YES), it proceeds to step S102.

[0029] [Step S102] In step S102, the report / drawing registration unit 106 processes the display of the report / drawing input screen on the customer terminal 30. Figure 8 shows the report / drawing information input screen 301 displayed in the facility management system according to the first embodiment. This report / drawing information input screen 301 is an input screen that the report / drawing registration unit 106 displays on the customer terminal 30. This report / drawing information input screen 301 has input sections for customer number, facility name, customer name, name of equipment before replacement, and equipment after replacement, as well as a selection section and upload section for work completion reports and drawings, which are information about the equipment that has been changed, and a registration button for registering the input information and the uploaded information.

[0030] This allows customers to easily register work completion reports and drawings submitted by workers to the customer regarding repairs or replacements of the equipment 201 involved in the accident, in the facility management system 1, from the report / drawing information input screen 301.

[0031] Furthermore, this input screen may display a list of equipment managed by facility management system 1. This makes it possible to inform customers whether the equipment involved in an accident is managed by facility management system 1, in cases where multiple different facility management systems manage different pieces of equipment in a facility with a vast number of pieces of equipment.

[0032] [Step S103] In step S103, the report / drawing registration unit 106 determines whether the registration of the report / drawing has been completed. At this time, if the registration button on the report / drawing information input screen 301 shown in Figure 8 is selected, the report / drawing registration unit 106 determines that the registration of the report / drawing has been completed (YES) and proceeds to the next step S104.

[0033] [Step S104] In step S104, the change confirmation unit 107 performs a check for changes to the equipment based on the data registered from the input screen displayed in step S102 (see Figure 8), and identifies the changed equipment. At this time, the change confirmation unit 107 compares the data entered from the report / drawing information input screen 301 with the data held in the report / drawing database 103, and if any equipment has been replaced, it updates the data in the report / drawing database 103.

[0034] In the example shown in the report / drawing database 103 of Figure 4, data is created showing that the target equipment (target facility equipment), [pump], has been replaced from a model [AAA] to a model [XXX], and the date of replacement is associated with the creation date [2024 / 5 / 1] and saved.

[0035] [Step S105] In step S105, the change confirmation unit 107 confirms the information regarding the equipment identified in step S104 by referring to the contract information database 101 shown in Figure 2.

[0036] [Step S106] In step S106, the change confirmation unit 107 determines, based on the results of the confirmation in step S105, whether the equipment identified in step S104 is equipment subject to management. Here, equipment subject to management is equipment that is subject to remote monitoring or inspection. If it is determined that the equipment is subject to management (YES), the process proceeds to step S107. On the other hand, if it is determined that the equipment is not subject to management (NO), the process is terminated.

[0037] [Step S107] In step S107, the change confirmation unit 107 searches for the person in charge in the contract information database 101 shown in Figure 2, notifies the person in charge's terminal that the equipment to be remotely monitored has been changed, and terminates the process.

[0038] <Effects of the First Embodiment> According to the first embodiment described above, when changes are made to the equipment, the customer can input information from the report / drawing information input screen 301 displayed on the customer terminal 30, allowing the person in charge of the managed equipment to know that changes have been made to the equipment. This enables the person in charge to confirm the changes to the managed equipment and to perform accurate facility management.

[0039] For example, even if equipment is replaced from a water tank to a booster pump, the replacement will not be overlooked until the next periodic inspection or when the facility management contract is renewed. This allows for a review of the facility management contract as needed, and enables proper maintenance to be carried out.

[0040] Furthermore, by having a report and drawing database 103 that holds work completion reports and drawings related to the installation and modification of each piece of equipment 201, it is possible to streamline maintenance work by eliminating the need to borrow drawings from customers when performing maintenance work on each piece of equipment. In other words, when performing maintenance work on each piece of equipment, it can sometimes take time to borrow drawings from customers. One reason for this is that customers do not manage their drawings properly, and it takes time to search for them. Even in such cases, since the drawing information is stored in the report and drawing database 103, it is possible to save the time and effort required to borrow drawings from customers.

[0041] Furthermore, since customers only need to input the information about the equipment provided by the worker according to the report / drawing information input screen 301 displayed on the customer terminal 30, it is easy to register change information to the facility management system 1.

[0042] ≪Second Embodiment≫ The second embodiment, which will be described next, differs from the first embodiment in that it uses a specified format report as the work completion report when repairs or replacements are made to equipment following an accident. Otherwise, it is the same as the first embodiment, so only the configurations that differ from the first embodiment will be described here.

[0043] Figure 9 shows an example of a designated report format 3 used for facility management in the facility management system according to the second embodiment. This designated format 3 has input fields for the name of the work company, the name of the worker, the name of the equipment before replacement, the name of the equipment after replacement, and the work details. Such a designated format 3 is to be provided in advance as electronic data by the customer to the worker.

[0044] <Facility Management Methods> The facility management method using the specified report format 3 described above differs from the facility management method of the first embodiment in that this specified format 3 is used in pre-processing carried out by workers and customers prior to facility management by the facility management system 1 (see Figure 1).

[0045] Figure 10 is a flowchart showing the pre-processing for facility management by the facility management system according to the second embodiment, and is a procedure performed by the worker and the customer. The difference between the flowchart in Figure 10 and the flowchart in Figure 6 shown in the first embodiment is that after an accident occurs at the monitored facility 20 (S11), the worker submits a work completion report in the specified format 3 (see Figure 9) and drawings to the customer (S16'). Even in this case, the customer requests the facility management system 1 to register the report and drawings submitted in step S16' from the customer terminal 30 (S17). As a result, a report and drawing information input screen is displayed on the customer terminal 30, and the customer registers the work completion report in the specified format and drawings to the facility management system 1 from the report and drawing information input screen (S18').

[0046] Furthermore, in this case, the facility management method of the second embodiment implemented by the facility management system 1 is the same as the procedure described using the flowchart in Figure 7 in the first embodiment. However, in step S102 of Figure 7, the report / drawing input screen that the report / drawing registration unit 106 displays on the customer terminal 30 may be the report / drawing information input screen 301' shown in Figure 11. Also, in step S104 of Figure 7, the change confirmation unit 107 can perform a check for changes to the equipment based on the data in the input fields of the specified format 3 (see Figure 9) and identify the changed equipment.

[0047] Figure 11 shows the report / drawing information input screen 301' displayed in the facility management system 1 according to the second embodiment. The difference between the report / drawing information input screen 301' in Figure 11 and the report / drawing information input screen 301 in Figure 8 shown in the first embodiment is that there are no input sections for the name of the equipment before replacement and the equipment after replacement. In other words, since the specified format 3 of the work completion report shown in Figure 9 includes the name of the equipment before replacement and the equipment after replacement, there is no need to input this information into the report / drawing information input screen 301'.

[0048] <Effects of the second embodiment> According to the second embodiment described above, when changes are made to the equipment, the customer only needs to upload the specified format 3 of the completed work completion report submitted by the worker to the report / drawing information input screen 301'. Therefore, in addition to the effects of the first embodiment, it is even easier for the customer to register information about the equipment that has been changed in the facility management system 1, and it is even more reliable for the person in charge of the managed equipment to know that changes have been made to the equipment.

[0049] ≪Third Embodiment≫ The third embodiment, which will be described next, differs from the first embodiment in that it uses a designated plan view when making changes such as repairs or replacements to equipment following an accident. Otherwise, it is the same as the first embodiment, so only the configurations that differ from the first embodiment will be described here.

[0050] Figure 12 shows the data structure of the report / drawing database 103' of the facility management system 1 (see Figure 1) according to the third embodiment. The difference between the report / drawing database 103' in Figure 12 and the report / drawing database 103 in Figure 4 shown in the first embodiment is that it holds designated floor plans as drawing data linked to customer numbers and target equipment. The designated floor plan is a drawing that shows the location of each target equipment (equipment) within the monitored facility 20.

[0051] Figure 13 shows an example of a designated floor plan 4 used for facility management in the facility management system according to the third embodiment. The designated floor plan 4 shows the placement locations of each piece of equipment 201 and is displayed on the display unit of the terminal device. By clicking (tapping) each placement location, the color of that part changes and it is marked. Such a designated floor plan 4 is to be provided in advance by the customer to the worker as electronic data. Figure 14 shows an example of a designated floor plan 4” registered by the customer in facility management in the facility management system according to the third embodiment, and is a diagram in which the placement locations of the equipment 201' that are the subject of installation and modification work are marked. A designated floor plan 4” with the placement locations marked in this way is stored in the report / drawing database 103' in Figure 12.

[0052] <Facility Management Methods> The facility management method using the floor plan 4 described above differs from the facility management method of the first embodiment in that it uses the designated floor plan 4 in the pre-processing performed by workers and customers prior to facility management by the facility management system 1.

[0053] Figure 15 is a flowchart showing the pre-processing for facility management by the facility management system according to the third embodiment, and is a procedure performed by the worker and the customer. The difference between the flowchart in Figure 15 and the flowchart in Figure 6 shown in the first embodiment is that after an accident occurs at the monitored facility 20 (S11), the worker submits a work completion report and a designated floor plan 4'' to the customer (S16”). At this time, the worker submits to the customer a designated floor plan 4'' with the equipment 201' that has been modified, such as repaired or replaced, marked, as shown in Figure 14.

[0054] Even in this case, the customer requests the facility management system 1 to register the report and drawings submitted in step S16" from the customer terminal 30 (S17). As a result, the report and drawing information input screen is displayed on the customer terminal 30, and the customer registers the work completion report and the specified floor plan 4" with the modified equipment 201' marked on it to the facility management system 1 from the report and drawing information input screen (S18).

[0055] Furthermore, in this case, the facility management method of the third embodiment implemented by the facility management system 1 is the same as the procedure described using the flowchart in Figure 7 in the first embodiment. Note that in step S102 of Figure 7, the report / drawing input screen that the report / drawing registration unit 106 displays on the customer terminal 30 may be the report / drawing information input screen 301 shown in Figure 8, or the report / drawing information input screen 301' shown in Figure 11.

[0056] Furthermore, in step S104 of Figure 7, the change confirmation unit 107 performs a process to confirm changes to the equipment based on image analysis or information analysis of the designated plan layout diagram 4" (Figure 14), and identifies the changed equipment. At this time, the change confirmation unit 107 compares each plan layout diagram held in the report / drawing database 103' of Figure 12 with the plan layout diagram 4" entered from the customer terminal 30. Then, it checks whether a plan layout diagram with the same parts marked as the plan layout diagram 4" entered from the customer terminal 30 is held in the report / drawing database 103'.

[0057] <Effects of the Third Embodiment> According to the third embodiment described above, when changes are made to the equipment, the customer only needs to upload the entered floor plan 4" submitted by the worker to the report / drawing information input screen 301 (see Figure 8). Therefore, in addition to the effects of the first embodiment, it is even easier for the customer to register information about the equipment that has been changed in the facility management system 1, and it is even more reliable for the person in charge of the managed equipment to know that changes have been made to the equipment.

[0058] In addition, this third embodiment may be configured such that when a completed floor plan 4" submitted by a worker is registered from the report / drawing information input screen 301, the change confirmation unit 107 directly transmits the data of the registered floor plan 4" to the person in charge terminal 40. In this case, the change confirmation unit 107 transmits the data of the floor plan 4" to the person in charge terminal 40 linked to the customer number and facility name on the report / drawing information input screen 301, regardless of whether the changed equipment 201' is a managed equipment or not.

[0059] In this case, the person in charge can determine for themselves whether the modified equipment 201' is a managed equipment based on the floor plan diagram 4" shown on the person in charge terminal 40, and take appropriate action thereafter.

[0060] Furthermore, this third embodiment can be combined with the second embodiment. In that case, in step S102 of Figure 7, the report / drawing input screen that the report / drawing registration unit 106 displays on the customer terminal 30 may be the report / drawing information input screen 301' shown in Figure 11.

[0061] It should be noted that the present invention is not limited to the embodiments and modifications described above, and includes a variety of further modifications. For example, the embodiments described above are described in detail for the purpose of clearly illustrating the present invention, and are not necessarily limited to those having all the configurations described. Furthermore, it is possible to replace parts of the configuration of one embodiment with the configuration of another embodiment, and it is also possible to add configurations from other embodiments to the configuration of one embodiment. In addition, it is possible to add, delete, or replace parts of the configuration of each embodiment with other configurations. [Explanation of symbols]

[0062] 1…Facility Management System 3…Specified format 4,4”…Plan layout diagram 20… Surveillance facilities 30... Customer terminal 40... 담당자 тательно 50…Remote monitoring network 60…Regular line 101... Contract Information Database 102... Equipment Database 103,103'...Report / Drawing Database 104…Remote monitoring information database 105... Remote Monitoring Department 106…Report and Drawing Registration Department 107... Change Confirmation Section 201,201'...Equipment 202a…Monitoring board 202b…Fire report board 203…Monitoring device 301,301'...Report / Drawing Information Input Screen

Claims

1. A facility management system for remotely managing multiple pieces of equipment installed in a facility, A registration unit that displays an input screen for inputting information about the equipment that has been modified among the aforementioned multiple pieces of equipment on a customer terminal owned by the customer who requested the management of the facility, The facility includes a change confirmation unit that transmits information about changes to the equipment based on the information entered from the input screen to a terminal owned by the facility manager. Facility management system.

2. The system includes a database that holds information about each piece of equipment that is under management among the aforementioned multiple pieces of equipment, The change confirmation unit determines, based on the information entered from the input screen and the information held in the database, whether the modified equipment is equipment under management, and if it is equipment under management, it sends the change information of the equipment to the person in charge's terminal. The facility management system according to claim 1.

3. The registration unit displays the input screen on the customer terminal based on a request from the customer terminal. The facility management system according to claim 1.

4. The input screen has an upload section for uploading information about the modified equipment. The facility management system according to claim 1.

5. The database includes a report and drawing database that holds at least one of the work completion reports and drawings related to the installation and modification of the aforementioned multiple pieces of equipment, The change confirmation unit identifies the equipment that has been modified based on the information held in the report / drawing database and the information entered from the input screen, and if the identified equipment is equipment under management, it transmits the change information of the equipment to the person in charge's terminal. The facility management system according to claim 1.

6. The aforementioned input screen has an upload unit that uploads a work completion report in a pre-specified format as information about the modified equipment. The change confirmation unit identifies the equipment that has been modified based on the information in the work completion report uploaded from the input screen. The facility management system according to claim 5.

7. The aforementioned report and drawing database holds plan view diagrams showing the installation locations of the multiple pieces of equipment, The input screen has an upload unit that uploads a plan view showing the location of the modified equipment within the facility as information about the modified equipment. The change confirmation unit identifies the equipment that has been modified based on the respective plan layout drawings stored in the report / drawing database and the plan layout drawings uploaded from the input screen. The facility management system according to claim 5.

8. The input screen has an upload unit that uploads a plan view showing the location of the modified equipment within the facility as information about the modified equipment. The change confirmation unit transmits the floor plan uploaded from the input screen to the employee's terminal as change information for the equipment. The facility management system according to claim 1.

9. A facility management method for remotely managing multiple pieces of equipment installed in a facility, The registration unit displays an input screen on a customer terminal owned by the customer who requested the management of the facility, for inputting information about the equipment that has been modified among the multiple pieces of equipment. The change confirmation unit transmits the change information for the equipment, based on the information entered from the input screen, to the terminal owned by the facility manager. Facility management methods.

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