Server and program for the employee benefits support system

Abstract

We provide a server and program for a novel employee benefits support system that is beneficial to three parties: the company, its employees, and the service providers. [Solution] A welfare support system server 10 is connected via a communication network to a corporate terminal 20 operated by a company, an employee terminal 30 operated by an employee of the company, and a service provider terminal 40 operated by a service provider that provides services to employees, and is used when a company allows its employees to use services from a service provider as a welfare benefit. The server 10 and program for the welfare support system are equipped with a reservation acceptance means, a means for acquiring service usage subsidy information, a means for acquiring limit information, a means for calculating the usage subsidy amount, and a first usage restriction means.

Description

Technical Field

[0001] The present invention relates to a server and a program of a welfare support system used when a company allows its employees to use the services of a service provider as welfare benefits.

Background Art

[0002] In modern society, so-called presenteeism, which is the physical and mental discomfort of employees caused by chronic fatigue and stress, has become apparent. Presenteeism is a factor that causes problems such as a decrease in productivity, an increase in the risk of industrial accidents, and an increase in the turnover rate, and the need for health management and stress care in companies is increasing.

[0003] As a technology related to countermeasures against presenteeism, for example, there is a support method for assisting the detection of subthreshold depression and / or presenteeism implemented by a computer, which includes inputting feature amounts related to neurophysiological indexes and feature amounts related to neurocognitive indexes acquired from a subject into a discriminator and obtaining output data from the discriminator. The discriminator is configured to output, as output data, the probability of suggesting subthreshold depression and / or presenteeism based on the feature amounts related to neurophysiological indexes and the feature amounts related to neurocognitive indexes acquired from a first control subject labeled with a positive label indicating having subthreshold depression and / or presenteeism and a second control subject labeled with a negative label indicating not having subthreshold depression and / or presenteeism. A support method has been proposed (see Patent Document 1).

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] Many companies offer employee benefits to maintain and improve employee health, but the most common form is to provide access to facilities and services and subsidize a portion of the usage fees. However, in this traditional form, while there is a system in place for employees to make reservations when using services from service providers, there is no system that directly connects the company, its employees, and the service providers. A system that is more beneficial to all three parties is needed.

[0006] The objective of this invention is to provide a server and program for a novel employee benefits support system that is beneficial to three parties: the company, its employees, and the service provider. [Means for solving the problem]

[0007] As a result of diligent research to solve the above problems, the inventors have discovered a new welfare support system in which a company's employees can use services from a service provider as part of their welfare benefits, in which a company's terminal, employee terminal, and business operator terminal are connected via a communication network, and have completed the present invention.

[0008] Specifically, we found that by implementing reservation acceptance methods, service usage subsidy information acquisition methods, subsidy limit information acquisition methods, usage subsidy amount calculation methods, and usage restriction methods that impose reservation restrictions or warnings when subsidy limits are exceeded, the welfare support system's server can efficiently manage employees' use of welfare services while adhering to subsidy usage limits, thereby appropriately supporting health management and system operation.

[0009] In other words, the present invention is as follows: [1] A server for a welfare support system used when the company allows its employees to use the services of the service provider as a welfare benefit, which is connected via a communication network to a company terminal operated by the company, an employee terminal operated by the company's employees, and a service provider terminal operated by a service provider that provides services to the employees, A reservation acceptance means for accepting reservations from the employee terminal to the service provider, A means for acquiring service usage subsidy information, which acquires service usage subsidy information relating to the subsidy amount that the company provides for each use of the service by the aforementioned employee, A means for obtaining information on the maximum amount of subsidies a company can use for a specified period, A means for calculating the amount of subsidies for services used by the company's employees, based on the aforementioned service usage subsidy information, and calculating the total amount of subsidies for a predetermined period. A first usage restriction means that, before or at the time of reservation acceptance by the reservation acceptance means, if the total amount of subsidies for the predetermined period reaches the maximum subsidy amount for the company for the predetermined period, restricts or warns reservations, A server characterized by having the following features.

[0010] [2] A means for acquiring personal usage limit information that acquires personal usage limit information regarding the number of times an employee can use a service during a specified period, A personal usage count recording means that records the number of times each employee used the service during a predetermined period, A second usage restriction means that, before or at the time of reservation acceptance by the reservation acceptance means, if the number of times a specific employee has used the service during a predetermined period has reached the limit for the predetermined period of the personal usage limit information, it will impose a reservation restriction or a warning. The server described in [1] above, characterized by having the following features. [3] A bulk invoice creation means that creates a bulk invoice for the company based on the total amount of subsidies for a predetermined period calculated by the subsidy amount calculation means, A bulk invoice transmission means for transmitting the aforementioned bulk invoice to the company terminal, A means for receiving subsidies that aggregates and receives the total amount of subsidies from the aforementioned company based on the aforementioned lump-sum invoice, A means of distributing subsidy payments to the service provider and transferring the total amount of subsidies collected and received by the aforementioned means of receiving subsidies to the service provider's account, The server according to [1] or [2] above, characterized by having the following: [4] The service provider is a healthcare service provider, The server according to any one of the above [1] to [3], characterized in that it is equipped with a means for acquiring questionnaire information from the employee terminal to acquire questionnaire information regarding the improvement of the employee's own physical condition after using the services of the healthcare service provider. [5] The service provider is a healthcare service provider, The server according to any one of the above [1] to [4], characterized in that it is equipped with an evaluation information acquisition means for acquiring evaluation information regarding the improvement of the physical condition of an employee after providing services to the healthcare service provider from the service provider terminal. [6] A means for creating an aggregated report by aggregating the evaluation information and creating an aggregated report, A means for transmitting the summary report to the company terminal, The server described above [5], characterized by having the following features. [7] An AI learning unit that learns the aforementioned evaluation information, A means for providing treatment methods that transmits treatment methods for each symptom or disease, proposed based on the learning results of the AI ​​learning unit, to the business operator's terminal, The server according to [5] or [6] above, characterized by having the following: [8] A server according to any one of the above [1] to [7], characterized in that the service provider is a treatment clinic operator with a national medical qualification.

[0011] [9] A program for a welfare support system that is connected via a communication network to a corporate terminal operated by a company, an employee terminal operated by an employee of the company, and a service provider terminal operated by a service provider that provides services to the employee, and which is executed on a server when the company allows its employees to use the services of the service provider as a welfare benefit, The aforementioned employee terminal accepts reservations from the service provider in a reservation acceptance step, A service usage subsidy information acquisition step of acquiring service usage subsidy information on the subsidy that the enterprise subsidizes each time an employee uses the service; A limit amount information acquisition step of acquiring limit amount information on the enterprise's subsidy limit for a predetermined period; Based on the service usage subsidy information, a usage subsidy amount calculation step of accumulating the subsidy amount due to the service usage of the enterprise's employees and calculating the total amount of subsidies for a predetermined period; A first usage restriction step of performing a reservation restriction or warning when the total amount of subsidies for the predetermined period reaches the enterprise's subsidy limit for the predetermined period before or at the time of reservation acceptance by the reservation acceptance step; A program characterized by causing the above to be executed.

[0012]

[10] A usage limit information acquisition step of acquiring usage limit information on the limit number of times of service usage per employee for a predetermined period; A usage count recording step of recording the number of times each employee uses the service for a predetermined period for each employee; A second usage restriction step of performing a reservation restriction or warning when the number of times a specific employee uses the service for a predetermined period reaches the limit number of times for the predetermined period of the usage limit information before or at the time of reservation acceptance by the reservation acceptance step; The program according to the above [9], characterized by causing the above to be executed.

[11] A collective invoice creation step of creating a collective invoice for the enterprise based on the total amount of subsidies for a predetermined period calculated in the usage subsidy amount calculation step; A collective invoice sending step of sending the collective invoice to the enterprise terminal; A subsidy receipt step of aggregating and receiving the total amount of subsidies from the enterprise based on the collective invoice; A subsidy distribution and remittance step of distributing the total amount of subsidies received in the subsidy receipt step to the service provider and remitting it to the service provider's account; The program according to the above [9] or

[10] , characterized by causing the above to be executed.

[12] The service provider is a healthcare service provider, and is characterized by including a questionnaire information acquisition step of acquiring questionnaire information regarding the improvement of the employee's own body after using the services of the healthcare service provider from the employee terminal, for the program according to any one of [9] to

[11] above.

[13] The service provider is a healthcare service provider, and is characterized by including an evaluation information acquisition step of acquiring evaluation information regarding the improvement of the employee's body after providing the services of the healthcare service provider from the business operator terminal, for the program according to any one of [9] to

[12] above.

[14] The evaluation information acquired in the evaluation information acquisition step includes the medical records of the employees, and is characterized by including a treatment report creation step of creating a summary report of the treatment results to be submitted to the enterprise based on the medical records of the employees in the evaluation information, for the program according to

[13] above.

[15] The evaluation information acquired in the evaluation information acquisition step includes the medical records of the employees, and is characterized by including an AI learning step of learning the case information input into the medical records of the employees in the evaluation information, and including a treatment proposal step of proposing treatment methods and their treatment effects for each symptom or disease based on the results learned in the AI learning step, for the program according to

[13] or

[14] above.

[16] The service provider is a treatment facility operator having a medical national qualification, for the program according to any one of [9] to

[15] above.

Effect of the Invention

[0013] The present invention can provide a server and a program of a novel welfare support system beneficial to an enterprise, an employee, and a service provider.

Brief Description of the Drawings

[0014] [Figure 1] This is an explanatory diagram showing the basic system configuration of a system using a server for a welfare support system according to one embodiment of the present invention. [Figure 2] This figure shows a flowchart (one example) of how the system operates and how it is supported. [Figure 3] This figure shows an example of a treatment questionnaire. [Figure 4] This figure shows an example of a treatment record that includes evaluation information. [Figure 5] This diagram shows an example of the flow of lump-sum billing and subsidy distribution based on the total amount of subsidies for a specified period in the system. [Modes for carrying out the invention]

[0015] The server of the welfare support system of the present invention is connected via a communication network to a corporate terminal operated by a company, an employee terminal operated by an employee of the company, and a service provider terminal operated by a service provider that provides services to employees, and is used when a company allows its employees to use services from a service provider as a welfare benefit. The server is characterized by comprising: a reservation acceptance means for accepting reservations from employee terminals to service providers; a service usage subsidy information acquisition means for acquiring service usage subsidy information relating to the subsidy amount that the company subsidizes for each use of the service by an employee; a limit information acquisition means for acquiring subsidy limit information relating to the company's subsidy limit for a predetermined period; a usage subsidy amount calculation means for accumulating the amount of subsidies from the company's employees' use of services based on the service usage subsidy information and calculating the total amount of subsidies for a predetermined period; and a first usage restriction means for restricting reservations or issuing warnings if the total amount of subsidies for a predetermined period reaches the company's subsidy limit for a predetermined period before or at the time of reservation acceptance by the reservation acceptance means.

[0016] The welfare support system (hereinafter simply referred to as the system) using the server (hereinafter simply referred to as the server) of the present invention provides various benefits to three parties: the company, the employees, and the service providers.

[0017] This invention allows companies to accurately and efficiently manage employee service usage and cumulative subsidy payments. In particular, the function to limit the budget for subsidy payments enables appropriate control of welfare-related costs and improves the transparency and planning of financial burdens. Furthermore, employees can use services smoothly and efficiently through reservation methods and subsidy payment management functions, and reduce their financial burden by making the most of company subsidies. Service providers can also expect to acquire customers because reservations can be made at the regular price if a warning is issued. In addition, by streamlining information sharing between companies and employees, reservation information and subsidy payment information can be accurately managed, leading to improved operational efficiency and increased customer satisfaction. The system of the present invention integrates these effects and provides a groundbreaking employee benefits support mechanism that enhances the convenience and efficiency of employee benefits programs.

[0018] In this invention, "company" refers to an entity that provides welfare benefits to at least its employees, and usually refers to a legal entity, but also includes various organizations such as administrative agencies and local governments. In other words, employees include civil servants. Furthermore, in this invention, "service provider" refers to a business that provides services as welfare benefits to employees, and healthcare service providers are preferred, with treatment clinics operated by practitioners holding national medical qualifications being particularly preferred. Examples of treatment clinics operated by practitioners holding national medical qualifications include acupuncture clinics, massage and acupressure clinics, osteopathic clinics, and treatment clinics that combine these services.

[0019] In this invention, a "corporate terminal" refers to a terminal operated by a company using the system. Similarly, an "employee terminal" refers to a terminal operated by an employee of a company using the system, typically a smartphone or tablet. Furthermore, a "business terminal" refers to a terminal operated by a service provider using the system. While there may be one company and one service provider using the system in this invention, there are usually multiple companies and service providers.

[0020] When using the server (welfare support system) of the present invention, the company using the system and the service provider using the system typically register as members in advance and log in using the company terminal and the service provider terminal. When a company uses the system, its employees also register as members and log in using their employee terminals. Although the company terminal, employee terminal and service provider terminal are usually separate terminals, any of these terminals may be used interchangeably. For example, the company terminal and employee terminal can be used interchangeably as the same terminal.

[0021] (Membership registration) Companies using the system, their employees, and service providers using the system access the server of the present invention from their respective terminals via a communication network and register as members to use the system. Information required for member registration includes, for companies, the company name, head office address, telephone number, email address, credit card information, bank account information, number of employees, start and end dates, budget, corporate cost per session, maximum number of reservations for all employees, and maximum number of reservations per employee. For company employees, this includes, for example, name, age, address, telephone number, email address, credit card information, and bank account information. For service providers, this includes, for example, store name, store address, telephone number, email address, practitioner information, treatment menu information, and treatment cost information.

[0022] (Login) Companies, employees, and service providers who register as members will, for example, set a login ID and password in order to use the server of the present invention. The login ID may be an email address, and the password can be set using any combination of letters (uppercase and lowercase), symbols, and numbers selected by the user. The login ID can also be set in the same way as the password. Furthermore, the server automatically sends a login ID and password of their choice to the registered member, and this user can change and use the login ID and password sent to them.

[0023] The following describes each of the means in the server of the welfare support system of the present invention. (Reservation methods) The reservation system is a means of accepting reservations from employee terminals to service providers. A reservation is a procedure in which an employee specifies the date and time of use, location of use, name of the service provider, and service details in order to use a service provider's service. This system allows employees to efficiently and reliably reserve services from multiple service providers.

[0024] (Method for obtaining information on service usage subsidy payments) The service usage subsidy information acquisition method is a means of acquiring information on the subsidy amount that a company provides for each service use by an employee. This information per employee service use refers to the amount deducted from the service cost (the standard rate of the service provider) per service use, and is set by the company. This method allows employees to understand the subsidy amount in advance, making it easier for them to plan their service usage.

[0025] (Method for acquiring limit information) The means for obtaining limit information is a means for obtaining information regarding the maximum amount of subsidies a company can receive for a specified period. This information refers to the budget set by the company for that specified period. The specified period can be a year, a month, a week, or a day (the same applies below). Specifically, this information includes details such as the period and cost, such as 100,000 yen per month or 1,000,000 yen for 12 months. This means enables companies to manage their subsidy budgets.

[0026] (Usage subsidy amount calculation method) The service usage subsidy calculation method calculates the total amount of subsidies for a specified period by accumulating the amount of subsidies for employee service usage based on service usage subsidy expense information. Specifically, the service usage subsidy calculation method calculates the total amount of subsidies for a specified period by accumulating the subsidy amounts by multiplying the number of times each company uses the service by the amount of subsidy that the company provides for each employee service use based on the service usage subsidy expense information. For example, if the subsidy is 1,000 yen per use and the number of uses in a month is 30, the total subsidy amount for one month will be calculated to be 30,000 yen. This method allows companies to accurately grasp the total amount of subsidies.

[0027] Furthermore, the means for calculating the usage subsidy amount includes a means for recording the number of uses. This means for recording the number of times the service has been used by at least one company during a predetermined period. Alternatively, the number of individual uses recorded in the individual usage count recording means described later may be aggregated and recorded. This means allows companies to understand the usage status of all their employees. In addition, it is possible to record the number of times the service has been used at the standard rate after the limit has been reached, thereby allowing companies to understand the usage needs of their employees.

[0028] (First means of restricting use) The first means of restricting use is to restrict or warn reservations if, before or at the time of reservation acceptance via the reservation acceptance method, the total amount of subsidies for a specified period reaches the company's subsidy limit.

[0029] Examples of reservation restrictions include methods such as suspending the reservation process to prevent it from being executed, or suspending the acceptance of reservations that involve a reduction in subsidy payments. Reservations that do not involve a reduction in subsidy payments (regular reservations) may not be restricted. Furthermore, when issuing warnings, reservation restrictions may be imposed, while regular reservations may be allowed. Methods of warning include visual and audio warnings. Visual warnings, for example, could display a message on the screen such as, "You have reached your subsidy limit." This method enables companies to properly manage their budgets and fulfill their accountability to employees. It also ensures that employees can reliably utilize subsidies.

[0030] Preferably, the server of the present invention includes: personal usage limit information acquisition means for acquiring personal usage limit information relating to the maximum number of times an employee can use the service during a predetermined period; personal usage count recording means for recording the number of times each employee has used the service during a predetermined period; and second usage restriction means for restricting reservations or issuing a warning before or at the time of reservation acceptance by the reservation acceptance means if the number of times a particular employee has used the service during a predetermined period has reached the limit for the predetermined period according to the personal usage limit information.

[0031] (Method for acquiring personal usage limit information) The means for obtaining personal usage limit information is a means for obtaining information regarding the service usage limit per employee over a specified period. This usage limit information includes, for example, information such as "3 times per month" or "50 times per year," including both the period and the number of uses.

[0032] (Method for recording the number of times an individual uses an item) The individual usage count recording system is a means of recording the number of times each employee has used the service during a predetermined period. This recorded information includes, at a minimum, employee identification information and the number of uses, such as "(Name) 1 time" or "(Employee Number) 2 times." This system enables usage management on an individual employee basis.

[0033] (Second means of restricting use) The second means of restricting usage is to restrict or warn a reservation if, before or at the time of reservation acceptance by the reservation acceptance means, a specific employee's number of service uses within a specified period reaches the limit set in the usage limit information. The reservation restriction and warning have the same configuration as those described in the first means of restricting usage, so their explanation will be omitted. This means enables companies to achieve proper budget management and fulfill their accountability to employees. In addition, it ensures that employees can reliably utilize subsidies.

[0034] Preferably, the server of the present invention includes: a bulk invoice creation means that creates a bulk invoice for a company based on the total amount of subsidies for a predetermined period calculated by a usage subsidy calculation means; a bulk invoice transmission means that sends the bulk invoice to a company terminal; a subsidy receipt means that aggregates and receives the total amount of subsidies from the company based on the bulk invoice; and a subsidy distribution means that distributes the total amount of subsidies received by the subsidy receipt means to service providers and transfers the funds to the service providers' accounts.

[0035] (Method for creating bulk invoices) The consolidated invoice creation method is a means of creating a consolidated invoice for a company based on the total amount of subsidies for a predetermined period calculated by the subsidy amount calculation method. This consolidated invoice may include the total amount of subsidies for each company, a breakdown by employee, detailed information for each service provider, and details of the date and content of service use. This method allows for the efficient management of multiple billing information in an integrated manner, thereby reducing the workload for companies and service providers.

[0036] (Bulk invoice sending method) The bulk invoice transmission method is a means of sending bulk invoices created by the bulk invoice creation method to corporate terminals. Transmission methods include email and a dedicated web portal. This method allows companies to quickly and accurately verify invoice details and streamline the payment flow.

[0037] (Method of receiving subsidies) The method for receiving subsidies involves collecting and receiving the total amount of subsidies from companies based on a single invoice. This method allows for the management of payment status for each company, efficient aggregation of subsidies from multiple companies, and centralized management of payment status. Examples of payment methods include credit card payments, bank transfers, and electronic payment platforms.

[0038] (Subsidy fee distribution remittance method) The subsidy distribution method is a means of distributing the total amount of subsidies received through the subsidy receipt method to each service provider and transferring the funds to each provider's registered account. This method allows for efficient and accurate transfer processing to multiple providers.

[0039] (Method of obtaining survey information) The server of the present invention preferably includes a means for acquiring questionnaire information, which, when the service provider is a healthcare service provider, acquires questionnaire information from employee terminals regarding the improvement of the employee's own physical condition after using the healthcare service provider's services. Examples of questionnaire information regarding the improvement of the employee's own physical condition after using the healthcare service provider's services include evaluations of physical, mental, and neurological fatigue. Specifically, for example, the "Self-Reported Symptoms Survey" of the Industrial Fatigue Research Group of the Japan Society for Occupational Health can be used as an example. Through this means, the service provider can collect data to improve the quality of its services. In addition, the corporation can grasp employee satisfaction with the service, etc.

[0040] (Means for obtaining evaluation information) The server of the present invention preferably includes an evaluation information acquisition means for acquiring evaluation information regarding the improvement of employees' physical condition after receiving services from the healthcare service provider, when the service provider is a healthcare service provider. The evaluation information includes, for example, information such as symptoms, treatment methods, and the degree of physical improvement. This means allows companies to analyze the effectiveness of their services and use the results to improve their employee welfare policies.

[0041] (Means for creating aggregated reports and means for transmitting aggregated reports) The server of the present invention preferably includes a means for creating aggregated reports by aggregating evaluation information and a means for transmitting aggregated reports to corporate terminals. This means allows companies to quantitatively evaluate the effectiveness of employee welfare services and use the results to review their policies.

[0042] (AI learning unit and means of providing treatment methods) The server of the present invention preferably comprises an AI learning unit that learns evaluation information and a treatment method providing means that transmits treatment methods for each symptom or disease proposed based on the learning results of the AI ​​learning unit to the service provider's terminal. This enables service providers to provide more appropriate and effective treatments to their employees, thereby improving the quality of welfare services and contributing to increased employee satisfaction.

[0043] The AI ​​learning unit performs machine learning based on the evaluation information acquired by the evaluation information acquisition means and has the function of identifying the optimal treatment method for a specific symptom or disease. Based on these learning results, the proposed treatment method may include specific treatment procedures and expected effects.

[0044] The treatment method provision mechanism has the function of providing treatment suggestions created based on the learning results of the AI ​​learning unit to the service provider's terminal, and is a means that allows the service provider to search for treatment methods or view them in a list format. Specifically, examples include a mechanism that displays the treatment method corresponding to a specific symptom entered by the service provider, or a mechanism that presents a list of recommended treatments for each common disease.

[0045] Furthermore, the means for providing treatment methods may also have a function to send treatment suggestions, created based on the learning results of the AI ​​learning unit, to the employee's terminal as "recommended treatment menus" or the like, when the employee can select from multiple treatment menus.

[0046] The server of the welfare support system of the present invention operates by executing the program of the welfare support system of the present invention.

[0047] Hereinafter, one embodiment for carrying out the present invention will be described with reference to the drawings. Figure 1 shows the basic system configuration of a system using a server for a welfare support system according to one embodiment of the present invention.

[0048] As shown in Figure 1, in the employee benefits support system, the server 10 (support device), the company terminal 20, the employee terminal 30, and the business operator terminal 40 are connected via a communication network. Note that in Figure 1, the server 10 may consist of multiple physical devices and may be located in separate locations. Also, although only one company terminal 20, employee terminal 30, and business operator terminal 40 are shown, multiple company terminals, multiple employee terminals, and multiple business operator terminals may be connected.

[0049] The server 10 in this invention can be configured using commonly available computers or supercomputers. Specifically, for example, the server 10 includes a control unit equipped with a CPU for executing software, a memory unit for storing software and various data, a network interface unit for connecting the terminal to a network, and a monitor interface unit for connecting a monitor. Furthermore, the corporate terminal 20, employee terminal 30, and business operator terminal 40 in this invention can be connected to a communication network and, as long as they are configured to implement a welfare support system, they can use commonly available computers, similar to the server 10, and can also use smartphones, tablets, etc.

[0050] As shown in Figure 1, Server 10 is A reservation acceptance method that accepts reservations from employee terminals 30 to service providers, A means for obtaining service usage subsidy information, which obtains service usage subsidy information regarding the subsidy amount that a company provides for each instance of service use by an employee, A means for obtaining information on the maximum amount of subsidies a company can use for a specified period, A means for calculating the amount of subsidies used by a company's employees for service usage, based on service usage subsidy information, and calculating the total amount of subsidies for a specified period. A means for recording the number of times the service was used for each corporation over a predetermined period, A first usage restriction measure that, before or at the time of reservation acceptance via the reservation acceptance method, imposes a reservation restriction or warning if the total amount of subsidies for a specified period has reached the maximum subsidy amount for the company for a specified period, A means for acquiring personal usage limit information that acquires personal usage limit information regarding the number of times an employee can use a service during a specified period, A personal usage count recording means that records the number of times each employee used the service during a predetermined period, A second usage restriction means that, before or at the time of reservation acceptance via the reservation acceptance means, if the number of times a specific employee has used the service within a specified period has reached the limit for the specified period in the personal usage limit information, will impose a reservation restriction or a warning. A means for acquiring survey information that obtains survey information from an employee terminal 30 regarding the improvement of the employee's own physical condition after using the services of the healthcare service provider, An evaluation information acquisition means that acquires evaluation information regarding the improvement of the physical condition of employees after providing services to the healthcare service provider from the business terminal 40, A means for creating aggregated reports by aggregating evaluation information, A means for sending aggregated reports to the corporate terminal 20, The AI ​​learning unit learns evaluation information, A means for providing treatment methods that transmits treatment methods for each symptom or disease, proposed based on the learning results of the AI ​​learning unit, to the business terminal 40. A bulk invoice creation tool that creates a bulk invoice for a company based on the total amount of subsidies for a predetermined period calculated by the subsidy amount calculation tool, A bulk invoice transmission method for sending bulk invoices to corporate terminals, A method of receiving subsidies that collects and receives the total amount of subsidies from companies based on a lump-sum invoice, A subsidy payment distribution method that distributes the total amount of subsidies received through the subsidy receipt method to service providers and transfers the funds to the service providers' accounts, It is equipped with.

[0051] This document explains the operation and support methods of the employee benefits support system configured as described above. Here, Figure 2 shows a flowchart (example) of the operation and support method of the system. Figure 3 shows an example of a treatment questionnaire. Figure 4 shows an example of a treatment medical record including evaluation information. Figure 5 shows a flowchart (example) of lump-sum billing and subsidy distribution based on the total amount of subsidies for a predetermined period in the welfare support system of the present invention.

[0052] First, in order to use the welfare support system of the present invention, corporation A (company), employee B of corporation A, and treatment clinic operator C (service provider) access the system (server) of the present invention via a communication network using their respective terminals and register as members in advance.

[0053] Specifically, Company A uses the company terminal 20 to click on the "Company Master Registration" or similar display on the screen and enters the required information to register as a member in advance. The required information includes the company name, head office address, telephone number, email address, credit card information, bank account information, number of employees, start and end dates, budget amount, company cost per session, total maximum number of reservations for all employees, and maximum number of reservations per employee.

[0054] Furthermore, employee B can use employee terminal 30 to click on the "Employee Master Registration" or similar display on the screen and enter the required information to complete the member registration in advance. The required information includes name, age, address, telephone number, email address, credit card information, bank account information, etc.

[0055] Furthermore, treatment center operator C can use the operator terminal 40 to click on the display showing "Treatment Center Master Registration" or similar, and enter the required information to register as a member in advance. The required information includes the store name, representative's name, store address, telephone number, email address, practitioner information, treatment menu information, and treatment fee information.

[0056] As shown in Figure 2, employee B logs into the system using employee terminal 30 (Step 1). For example, employee B logs into the system by clicking on a display such as "Login" on the display panel (screen) of employee terminal 30 and entering their ID and password.

[0057] After logging in, Employee B searches for a preferred treatment provider and completes the reservation (Step 2). For example, employee B can complete a reservation by clicking on the "Registered Stores" or similar display on the employee terminal 30, selecting their desired treatment center from the displayed list of pre-registered treatment center operators, and clicking on the "Make a Reservation" or similar display. Additionally, you can search by specifying your desired date and time of use, location (region), name of the service provider, and type of service provided.

[0058] When making a reservation, employee B can register information such as their symptoms from employee terminal 30. Based on the learning results of the AI ​​learning unit, the entered information is used to suggest treatment methods for each symptom or disease, and these methods are sent to the business terminal 40. For example, when treatment provider C logs into the system from business terminal 40 and enters a specific symptom, the corresponding treatment method is displayed, or a list of recommended treatments for common diseases is presented. In this case, the AI ​​learning unit has already learned case information. Furthermore, if an employee can select from multiple treatment options, recommendations are sent to the employee terminal 30.

[0059] Employee B receives treatment at the clinic operator C, with whom they made a reservation, and then pays the co-payment amount minus the subsidy (Step 3). Treatment provider C charges employee B the treatment cost after deducting the subsidy provided by the company for each service used, as recorded in the system. For example, if the treatment cost is 5,000 yen and the subsidy is 2,000 yen, employee B will pay 3,000 yen to treatment provider C.

[0060] Employee B inputs a questionnaire about the improvement in their own physical condition after using the services of treatment provider C from employee terminal 30 and sends it to server 10. As shown in Figure 3, the questionnaire can be exemplified by a format in which employees answer on a 5-point scale for 25 health condition items used in the "Self-Reported Symptoms Survey" of the Japan Society for Occupational Health's Industrial Fatigue Research Group, with responses ranging from 1 "Not at all applicable", 2 "Slightly applicable", 3 "Somewhat applicable", 4 "Quite applicable", and 5 "Very applicable". The questionnaires sent from employee terminals 30 to server 10 are compiled and sent as treatment questionnaires to corporate terminal 20 of corporation A and business terminal 40 of treatment facility operator C. Corporation A can use these treatment questionnaires to evaluate the health status of its employees and use the results to improve its welfare measures. Treatment facility operator C can also use these treatment questionnaires to improve the quality of its services.

[0061] Treatment provider C inputs evaluation information regarding the physical improvement of employees after service provision into the treatment record from the provider terminal 40 and sends it to the server 10. The treatment record includes evaluation information such as symptoms, treatment methods, and degree of physical improvement. Specifically, as shown in Figure 4, it records the treatment menu, the diseases / symptoms addressed, the treatment area, the treatment method, changes in pain, changes in range of motion, and changes in mood.

[0062] Treatment records sent from the business terminal 40 to the server 10 are compiled and sent as a summary report to the corporate terminal 20 of corporation A. The treatment report can be used as a report that allows for a more objective evaluation of the health status of employees. In addition, the evaluation information from the treatment records is used as training data as case information in the AI ​​learning unit.

[0063] Treatment questionnaires and treatment reports can, for example, be submitted as reports for companies recognized as excellent in health management.

[0064] After a predetermined period (for example, one month), based on the service usage subsidy information (service usage subsidy information) regarding the subsidy amount that the company provides for each service use by an employee, the server 10 accumulates the amount of subsidies for service use by the company's employees, for example, per month, and calculates the total amount of subsidies for the predetermined period (step 4). This calculation result is transmitted to the service provider at predetermined intervals or at the request of the service provider.

[0065] The above explains the case where the total amount of subsidies for a specified period does not reach the maximum subsidy amount for the company during that period. Next, we will explain the case where the total amount of subsidies for a specified period does reach the maximum subsidy amount for the company during that period.

[0066] The system of the present invention, when accepting reservations via the reservation acceptance means, will impose reservation restrictions and issue warnings if the total amount of subsidies for a predetermined period reaches the company's subsidy limit for that predetermined period (step 5).

[0067] For example, if employee B selects their desired treatment provider C on the "Registered Stores" screen and attempts to click the "Make a Reservation" button, the system may restrict the reservation process with a warning stating, "You have reached your subsidy limit." Another example is displaying a warning stating, "You have reached your subsidy limit. Are you sure you want to proceed with the reservation without the subsidy?" and allowing the reservation to proceed without using the subsidy.

[0068] Next, we will explain what happens when a specific employee's service usage count for a specified period reaches the limit set by their personal usage limit information during the reservation process. In this case, a reservation restriction or warning will be issued (Step 6).

[0069] For example, if the monthly usage limit is set to "3 times," when employee B, who has already used the service 3 times, logs in, a warning message "You have reached your subsidy limit" may be displayed, preventing the reservation from proceeding. Another example is when a warning message "You have reached your subsidy limit. Are you sure you want to proceed with the reservation without the subsidy?" is displayed, and the reservation proceeds without the subsidy.

[0070] Next, as shown in Figure 5, the flow of lump-sum billing and subsidy distribution based on the total amount of subsidies for a predetermined period in the welfare support system of the present invention will be explained.

[0071] After a predetermined period (for example, one month), the server 10 automatically creates a bulk invoice according to the set conditions (step S11). The bulk invoice may also be created at the request of Corporation A or Treatment Center Operator C. The bulk invoice includes details such as the breakdown of services for each employee and is sent to Corporation A's corporate terminal 20 (step S12).

[0072] Corporation A uses the corporate terminal 20 to review the consolidated invoice and then pays the total amount of subsidies to the server 10. After receiving the subsidies, the server 10 manages them (step S13), accurately distributes them to each service provider, including treatment facility operator C, and transfers them to the registered accounts (step S14).

[0073] The employee benefits support system of the present invention enables companies to process payments to multiple service providers simply and efficiently through a consolidated billing and subsidy distribution flow, thereby reducing the administrative burden. On the other hand, service providers can quickly receive revenue with accurately distributed subsidies, streamlining their operations. Thus, the system of the present invention provides convenience and efficiency to all three parties: companies, employees, and service providers. [Industrial applicability]

[0074] The server and program of the welfare support system of the present invention are industrially useful because they can be used as a system by companies to provide welfare services to their employees. [Explanation of Symbols]

[0075] 10 servers 20 Enterprise terminals 30 Employee terminals 40. Carrier terminals A Corporation B Employee C Treatment clinic operator

Claims

1. A server for a welfare support system used when a company allows its employees to use the services of the service provider as part of its welfare benefits, which is connected via a communication network to a company terminal operated by the company, an employee terminal operated by the company's employees, and a service provider terminal operated by a service provider that provides services to the employees, A reservation acceptance means for accepting reservations from the employee terminal to the service provider, A means for acquiring service usage subsidy information that acquires service usage subsidy information relating to the subsidy amount that the company provides for each use of the service by the aforementioned employee, A means for obtaining information on the maximum amount of subsidies a company can use for a specified period, A means for calculating the amount of subsidies for services used by the company's employees, based on the aforementioned service usage subsidy information, and calculating the total amount of subsidies for a predetermined period. A first usage restriction means that, before or at the time of reservation acceptance by the reservation acceptance means, if the total amount of subsidies for the predetermined period reaches the maximum subsidy amount for the company for the predetermined period, restricts or warns reservations, A server characterized by having the following features.

2. A means for acquiring personal usage limit information that acquires personal usage limit information regarding the number of times an employee can use a service during a specified period, A personal usage count recording means that records the number of times each employee used the service during a predetermined period, A second usage restriction means that, before or at the time of reservation acceptance by the reservation acceptance means, if the number of times a specific employee has used the service during a predetermined period has reached the limit for the predetermined period of the personal usage limit information, will impose a reservation restriction or a warning. The server according to claim 1, characterized by having the following features.

3. A bulk invoice creation means that creates a bulk invoice for the company based on the total amount of subsidies for a predetermined period calculated by the aforementioned subsidy amount calculation means, A bulk invoice transmission means for transmitting the aforementioned bulk invoice to the company terminal, A means for receiving subsidies that aggregates and receives the total amount of subsidies from the aforementioned company based on the aforementioned lump-sum invoice, A means of distributing the total amount of subsidies received by the aforementioned means of receiving subsidies to the service providers and transferring the funds to the account of the service providers, The server according to claim 1, characterized by having the following features.

4. The aforementioned service provider is a healthcare service provider, The server according to claim 1, characterized in that it is equipped with a means for acquiring survey information from the employee terminal to acquire survey information regarding the improvement of the employee's own physical condition after using the services of the healthcare service provider.

5. The aforementioned service provider is a healthcare service provider, The server according to claim 1, characterized in that it is equipped with evaluation information acquisition means for acquiring evaluation information regarding the improvement of the physical condition of an employee after providing services to the healthcare service provider from the service provider terminal.

6. A means for creating an aggregated report by aggregating the aforementioned evaluation information and creating an aggregated report, A means for transmitting the summary report to the company terminal, The server according to claim 5, characterized by having the following features.

7. An AI learning unit that learns the aforementioned evaluation information, A means for providing treatment methods that transmits treatment methods for each symptom or disease proposed based on the learning results of the AI ​​learning unit to the business operator terminal, The server according to claim 5, characterized by having the following features.

8. The server according to any one of claims 1 to 7, characterized in that the service provider is a treatment clinic operator with a national medical qualification.

9. A welfare support system program that is connected via a communication network to a corporate terminal operated by a company, an employee terminal operated by an employee of the company, and a service provider terminal operated by a service provider that provides services to the employee, and which is executed on a server when the company allows its employees to use the services of the service provider as a welfare benefit, The aforementioned employee terminal accepts reservations from the service provider in a reservation acceptance step, A subsidy information acquisition step to acquire service usage subsidy information regarding the subsidy amount that the company subsidizes for each use of the service by the aforementioned employee, A step to obtain information on the maximum amount of subsidies for a company for a specified period, and A service usage subsidy calculation step involves calculating the total amount of subsidies for service usage by the company's employees based on the aforementioned service usage subsidy information, and calculating the total amount of subsidies for a predetermined period. A first usage restriction step in which, before or at the time of reservation acceptance in the aforementioned reservation acceptance step, if the total amount of subsidies for the predetermined period reaches the maximum subsidy amount for the company for the predetermined period, a reservation restriction or warning is issued. A program characterized by causing the execution of a specific action.

10. A usage limit information acquisition step that acquires usage limit information regarding the number of times a service can be used per employee over a specified period, A usage count recording step that records the number of times each employee used the service during a specified period, A second usage restriction step, which restricts reservations or issues a warning if, before or at the time of reservation acceptance in the aforementioned reservation acceptance step, a specific employee's number of service usages over a predetermined period reaches the limit for the predetermined period in the usage limit information, The program according to claim 9, characterized in that it causes the execution of the program.

11. A bulk invoice creation step is performed to create a bulk invoice for the company based on the total amount of subsidies for a predetermined period calculated in the aforementioned subsidy amount calculation step, A bulk invoice transmission step of sending the aforementioned bulk invoice to the company terminal, A subsidy receipt step is to collect and receive the total amount of subsidies from the aforementioned company based on the aforementioned lump-sum invoice, The subsidy payment step involves distributing the total amount of subsidies received in the aforementioned subsidy receipt step to the service provider and transferring the funds to the service provider's account. The program according to claim 9, characterized in that it causes the execution of the program.

12. The aforementioned service provider is a healthcare service provider, The program according to claim 9, further comprising a step of acquiring questionnaire information from the employee terminal, which is used to acquire questionnaire information regarding the improvement of the employee's own physical condition after using the services of the healthcare service provider.

13. The aforementioned service provider is a healthcare service provider, The program according to claim 9, further comprising an evaluation information acquisition step of acquiring evaluation information regarding the improvement of the physical condition of an employee after providing services to the healthcare service provider from the service provider's terminal.

14. The evaluation information obtained in the aforementioned evaluation information acquisition step includes the employee's treatment record. The program according to claim 13, further comprising a step of creating a treatment report to be submitted to the company, based on the treatment records of employees of the evaluation information.

15. The evaluation information obtained in the aforementioned evaluation information acquisition step includes the employee's treatment record. The aforementioned evaluation information includes an AI learning step that learns case information entered into the employee's treatment record, The program according to claim 13, characterized in that it includes a treatment suggestion step that proposes treatment methods and their therapeutic effects for each symptom or disease based on the results learned in the AI ​​learning step.

16. The program according to any one of 9 to 15, characterized in that the service provider is a treatment clinic operator with a national medical qualification.

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