Assessment display system, assessment display method, and program

Abstract

Improve the convenience of using information related to assessments of those receiving support. [Solution] An assessment display system comprising a display control unit that controls the display of information relating to the assessment of a support recipient, the display control unit displays a first screen for accepting survey results relating to the assessment of the support recipient, the survey results being composed of a plurality of survey items, and a second screen for displaying the progress of the survey results accepted via the first screen in chronological order, with each of the plurality of survey items associated with each other in a identifiable manner.

Description

[Technical field]

[0001] The present invention relates to an assessment display system, an assessment display method, and a program. [Background technology]

[0002] In recent years, systems that allow rapid information sharing between organizations have been used in community support services. Community support must take into account a variety of targets and situations, such as child support, maternal and child health, domestic violence (DV), sexual violence, delinquency and crime, developmental disorders, elderly welfare, disability welfare, welfare assistance, and mental disorder treatment and support. When providing such support, surveys of the target individuals are conducted periodically or at specified times.

[0003] The survey contents vary depending on the situation and the subjects, but the survey results can be an important indicator for determining the timing of implementing various types of support. For example, Patent Document 1 discloses a welfare consultation support system that manages the consultation contents of people seeking welfare support, creates a summary of the consultation contents, and enables users to check the summary on a two-dimensional map-like confirmation screen. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Patent No. 6780144 Summary of the Invention [Problem to be solved by the invention]

[0005] Surveys of subjects may be conducted multiple times depending on the situation. Therefore, managing changes in survey results is important in providing appropriate support. For example, in situations where child abuse may be occurring, surveys of subjects are conducted to confirm the situation. In such cases, if the degree and changes in abuse are properly managed and the situation can be easily grasped, it will be possible to respond quickly to subjects, such as by placing them in temporary protection. Therefore, there is a need to improve the convenience of referring to survey results for assessments of support subjects and checking changes.

[0006] In view of the above problems, the present invention aims to improve the convenience of using information related to assessment of support recipients. [Means for solving the problem]

[0007] In order to solve the above problems, one embodiment of the present invention has the following configuration. That is, the present invention is an assessment display system, A display control unit that controls the display of information related to the assessment of the support recipient, The display control unit is a first screen for receiving a survey result relating to an assessment of the support recipient, the survey result including a plurality of survey items; a second screen for displaying the transition of the survey results received via the first screen in a chronological order in such a manner that the transition of the survey results corresponds to each of the plurality of survey items and can be identified; Display the following.

[0008] Another aspect of the present invention has the following configuration. That is, an assessment display method, comprising: A display control step of controlling the display of information related to the assessment of the support recipient, In the display control step, a first screen for receiving a survey result relating to an assessment of the support recipient, the survey result including a plurality of survey items; a second screen for displaying the transition of the survey results received via the first screen in a chronological order in such a manner that the transition of the survey results corresponds to each of the plurality of survey items and can be identified; is displayed.

[0009] Another aspect of the present invention has the following configuration: Computer, A display control unit that controls the display of information related to the assessment of the support recipient; Run it as The display control unit is a first screen for receiving a survey result relating to an assessment of the support recipient, the survey result including a plurality of survey items; a second screen for displaying the transition of the survey results received via the first screen in a chronological order in such a manner that the transition of the survey results corresponds to each of the plurality of survey items and can be identified; Display the following. Effect of the Invention

[0010] According to the present invention, it is possible to improve the convenience when using information related to the assessment of a support recipient. [Brief description of the drawings]

[0011] [Figure 1] FIG. 1 is a block diagram showing an example of the configuration of a task support system according to a first embodiment of the present invention; [Diagram 2] FIG. 1 is a functional block diagram showing a server terminal according to a first embodiment of the present invention; [Diagram 3] FIG. 1 is a functional block diagram showing a user terminal according to a first embodiment of the present invention; [Figure 4] FIG. 1 is an example showing a configuration example of a UI screen according to a first embodiment of the present invention; [Diagram 5] FIG. 1 is an example showing a configuration example of a UI screen according to a first embodiment of the present invention; [Figure 6] FIG. 1 is an example showing a configuration example of a UI screen according to a first embodiment of the present invention; [Figure 7]FIG. 1 is an example showing a configuration example of a UI screen according to a first embodiment of the present invention; [Figure 8] FIG. 1 is an example showing a configuration example of a UI screen according to a first embodiment of the present invention; [Figure 9] FIG. 1 is an example showing a configuration example of a UI screen according to a first embodiment of the present invention; [Figure 10] FIG. 1 is an example showing a configuration example of a UI screen according to a first embodiment of the present invention; [Figure 11] FIG. 1 is an example showing a configuration example of a UI screen according to a first embodiment of the present invention; [Figure 12] FIG. 1 is an example showing a configuration example of a UI screen according to a first embodiment of the present invention; [Figure 13] FIG. 1 is an example showing a configuration example of a UI screen according to a first embodiment of the present invention; [Figure 14] FIG. 1 is an example showing a configuration example of a UI screen according to a first embodiment of the present invention; [Figure 15] A flowchart showing a process according to a first embodiment of the present invention. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0012] Hereinafter, the embodiment for carrying out the present invention will be described with reference to the drawings. Note that the embodiment described below is one embodiment for explaining the present invention, and is not intended to be interpreted as limiting the present invention, and all configurations described in each embodiment are not necessarily essential configurations for solving the problems of the present invention. Also, in each drawing, the same components are given the same reference numbers to indicate their correspondence. Note that in order to avoid unnecessary redundancy and to facilitate understanding by those skilled in the art, some of the explanations may be omitted or simplified. For example, detailed explanations of already well-known matters or duplicate explanations of substantially the same configurations may be omitted.

[0013] First Embodiment [System Configuration] FIG. 1 is a schematic diagram showing an example of the configuration of a business support system (information processing system) according to the first embodiment of the present invention. The business support system may be, for example, a system whose main function is to support communication with users and decision-making, and may enable input, viewing, and sharing of records inside and outside a child consultation center, chat communication between staff, registration and sharing of various information related to children, and simulation of past temporary protection trends, etc. In addition, a child consultation center is exemplified here as an example of an institution to which the present system is applied, but the present system is not limited to this. The present system may be applied to the systems of institutions such as city, ward, town, and village offices, maternal and child health centers, schools, kindergartens, nurseries, medical institutions, police, prosecutors, fire departments, child welfare institutions, and NPOs (Non-Profit Organizations), or may be configured to cooperate with these systems. The business support system 1 also operates as an assessment display system that provides functions according to an assessment display method described later. The business support system 1 is configured to include a server device 100, multiple user terminals 200, and a cooperation system 300. Each device constituting the business support system 1 is configured to be able to communicate with each other via a network NW.

[0014] The server device 100 is a device for providing various functions provided by the business support system 1 to the user terminal 200. The server device 100 provides applications for supporting business efficiency to each of the user terminals 200, and also manages information registered through each of the user terminals 200. Note that the configuration may be such that some or all of the functions described below are provided by the user terminal 200 side, or by the linkage system 300 side that can link via the network NW. The server device 100 may be configured on-premise using a general-purpose computer such as a workstation or a personal computer, or may be logically realized by cloud computing. In this embodiment, for convenience of explanation, one server device 100 is illustrated as an example, but the present invention is not limited to this, and there may be multiple servers, and servers with different roles such as an authentication server and a database server may be included.

[0015] The user terminal 200 is an operation terminal used by users such as staff of a child consultation center. The user terminal 200 may be configured with an information processing device such as a personal computer, a tablet terminal, a smartphone, or a POS terminal. The user terminal 200 provides the user with the functions of a Web service provided by the server device 100 and an application installed and operated on the user terminal 200. In the example of FIG. 1, two user terminals 200a and 200b are shown, but more user terminals may be used. The configurations of the multiple user terminals 200 may be different from each other or may be the same. In addition, the available functions may differ depending on the role and authority of the user who uses the user terminal 200. Here, for convenience, the user terminals are collectively described as the user terminal 200. Note that when it is necessary to explain each user terminal separately, the subscripts (a, b, ...) are added.

[0016] The linking system 300 is an external system that functions in cooperation with the server device 100 via a network NW. The linking system 300 may be configured, for example, as a child consultation record system, and may provide the main functions of recording child consultations and issuing administrative documents. The child consultation record system executes, for example, issuing child numbers and reception numbers related to children, issuing consultation tickets and temporary protection decision notices, managing family information and charges linked to administrative information, and managing the progress of procedures. The configuration of the linking system 300 is not particularly limited, and may be configured to provide, for example, various functions related to business support. Although only one linking system 300 is shown, the configuration is not limited to this, and the linking system may be configured with one or more devices depending on the functions and services.

[0017] The network NW is composed of the Internet, an intranet, a wireless LAN (Local Area Network), a WAN (Wide Area Network), etc. The communication standard and wired / wireless of the network NW are not particularly limited, and the network NW may be composed of a combination of multiple communication standards.

[0018] 2 is a block diagram showing an example of a functional configuration of the server device 100 according to this embodiment. The server device 100 includes a control unit 110, a communication unit 120, and a storage unit 130. Each unit is configured to be able to communicate with each other via an internal bus or the like.

[0019] The control unit 110 is responsible for controlling the operation of the server device 100. The control unit 110 is composed of, for example, a CPU (Central Processing Unit) and a GPU (Graphics Processing Unit), and provides various functions by reading and executing various programs and data stored in the storage unit 130. The control unit 110 functions as a data management unit 111, a display control unit 112, an event management unit 113, an assessment management unit 114, and a communication control unit 115.

[0020] The data management unit 111 manages various data in cooperation with the storage unit 130, and provides, registers, updates, etc. data in response to a request. The display control unit 112 controls the display of a UI (User Interface) screen displayed on the user terminal 200 side based on a user operation performed via the user terminal 200. An example of the configuration of the UI screen will be described later.

[0021] The event management unit 113 manages event patterns consisting of a plurality of events including an investigation when supporting a subject. The events here may be, for example, various events related to support, such as a report meeting related to the investigation, a liaison meeting between organizations, a support response meeting, implementation of protection, and emergency response. The event patterns may include events within an organization or between organizations that share information and implement support. In addition, the event patterns may be predefined, or may be added or deleted according to the investigation results and the situation of the subject. Event patterns at the scene of child abuse may be, for example, composed of a report acceptance, an investigation of related organizations, an emergency acceptance meeting, an investigation of guardians, a safety assessment, an assistance policy meeting, and the like.

[0022] The assessment management unit 114 performs processing related to the survey contents and survey results of the support recipient. For example, the assessment management unit 114 selects survey items for each survey based on past survey results, etc. Also, the assessment management unit 114 cooperates with the display control unit 112 to provide various notifications to the user based on the input survey results and their changes. The communication control unit 115 controls communications with external devices (e.g., the user terminal 200 and the linkage system 300) and transmits and receives data.

[0023] The communication unit 120 is a communication interface for communicating with an external device via the network NW. The communication unit 120 may be configured to be compatible with a plurality of communication standards depending on the configuration of the network NW.

[0024] The storage unit 130 is a storage device for storing programs and data for executing various control processes and each function in the control unit 110. The storage unit 130 is composed of volatile / non-volatile storage devices such as a RAM (Random Access Memory), a ROM (Read Only Memory), a HDD (Hard disk Drive), and a flash memory. The storage unit 130 includes a database (hereinafter, referred to as DB) for managing data corresponding to the functions described below.

[0025] The basic information DB 131 manages basic information on people including the support recipient and related parties. The survey item DB 132 manages a plurality of survey items indicating the survey contents for the support recipient. The event DB 133 manages event information and event patterns consisting of a plurality of events. The survey result DB 134 manages survey results entered for the survey items in each survey. Each DB is configured so that each DB can be linked and referenced so as to be displayed on a UI screen described later. The information managed in each DB is used, for example, as information displayed on a UI screen described later. Note that the DB configuration is one example, and the multiple DBs shown in FIG. 2 may be combined into one, or one DB may be divided into multiple DBs.

[0026] 3 is a block diagram showing an example of a functional configuration of a user terminal 200 according to this embodiment. The user terminal 200 includes a control unit 210, a storage unit 220, a communication unit 230, an operation unit 240, a display unit 250, and an external IF (Interface) 260.

[0027] The control unit 210 is responsible for controlling the operation of the user terminal 200. The control unit 210 is composed of, for example, a CPU (Central Processing Unit) and a GPU (Graphics Processing Unit), and provides various functions by reading and executing various programs and data stored in the storage unit 220.

[0028] The storage unit 220 is a storage device for storing programs, data, and the like for executing various control processes and each function of the control unit 210. The storage unit 220 is composed of volatile / non-volatile storage devices such as a RAM (Random Access Memory), a ROM (Read Only Memory), an HDD (Hard disk Drive), and a flash memory.

[0029] The communication unit 230 is a communication interface for communicating with an external device via the network NW. The communication unit 230 may be configured to be compatible with a plurality of communication standards depending on the configuration of the network NW.

[0030] The operation unit 240 is an interface for receiving operations from the user of the user terminal 200. The operation unit 240 may be composed of a mouse, a keyboard, and the like. The display unit 250 is an interface for displaying various screens and is composed of a display, and the like. A touch panel display in which the operation unit 240 and the display unit 250 are integrated may be used. The external IF 260 is an interface for connecting to various devices, and may be, for example, a connection interface with an imaging unit (not shown) for capturing images, sensors for acquiring predetermined information, and the like.

[0031] [UI screen example] A configuration example of a UI screen according to this embodiment will be described. Each UI screen described in this embodiment is displayed, for example, on the display unit 250 of the user terminal 200 and operated by the user. In this embodiment, the user terminal 200 and the server device 100 cooperate with each other to display each UI screen, which is appropriately switched based on the user's operation. Note that, although the description here focuses on the functions according to this embodiment, each UI screen may be provided with even more functions.

[0032] First, a user accesses the server device 100 via the user terminal 200 and performs an operation related to the use of the business support service according to the present embodiment. For example, the user may perform a login operation to the business support service, or access a top screen (not shown) of the business support service.

[0033] FIG. 4 is a diagram showing a configuration example of a UI screen 400 for displaying and editing basic information of a support recipient. For example, the UI screen 400 is displayed by specifying a desired support recipient from a TOP screen (not shown) and instructing to view basic information. A header 401 shows a personal ID, a case number, a latest correspondence date, a last update date, and a name. The personal ID is identification information for uniquely identifying a person. The case number is a number for uniquely identifying a support case for the person. Even for one person, support may occur multiple times due to the passage of time. In anticipation of such a case, a case number is assigned as the number of times support has been provided to one person and managed. The latest correspondence date indicates the latest date and time when some kind of support was provided to the person. The last update date indicates the latest update date of the basic information of the person. In this example, a person named "Agawa Taro" is set as a support recipient, and an example is shown in which the basic information of the person has already been registered.

[0034] Tabs 402 are used to switch the display of the UI screen 400. The types of tabs provided on the UI screen 400 are not limited to those shown in FIG. 4, and may be added according to other functions or screen configurations. In FIG. 4, the tab "basic information" is specified, and an area 403 for displaying basic information is displayed. The basic information of the support recipient may include name, name notes, sex, relationship, relationship from the child's perspective, guardian information, nationality, residence status, date of birth, age, food allergies, receipt of handbook, identification number, benefit status, telephone number, address (current address), address (registered domicile), family tree, and the like. These items are examples, and may be increased or decreased. Also, there may be items that are required to be entered and items that are optional.

[0035] The transfer information 404 indicates information regarding the transfer of a response between multiple organizations. For example, the source of the response transfer may be indicated, or the destination of the response transfer may be indicated. Alternatively, history information of past transfers may be set. The affiliation information 405 indicates information on the school to which the support recipient belongs if the support recipient is a student. The affiliation information 405 may include the school name, grade, homeroom teacher name, and school attendance information. The affiliation information 406 indicates information on the company to which the support recipient belongs if the support recipient is an employee. The affiliation information 407 indicates information on related organizations that cooperate when providing support to the support recipient. The affiliation information 407 may include affiliation, position, qualifications, whether or not the support recipient can cooperate in the investigation, and whether or not the support recipient can be contacted from the beginning. In addition, the configuration may be such that classification information (such as tags) can be set for the support recipient.

[0036] Fig. 5 is a diagram showing an example of the configuration of a UI screen 400 for displaying and recording a safety assessment. In Fig. 5, a "Safety Assessment & Recording" tab is selected from among tabs 402 on the UI screen 400, and an area 410 for displaying information related to the safety assessment is displayed.

[0037] The timeline button 411 switches between displaying and hiding the timeline 412. The timeline 412 displays past events and date and time information in chronological order, going back from the present (in this example, "R6 / 09 / 15"). In addition to events, the timeline 412 also shows registered related documents. For example, it shows that the event "Assistance Policy Meeting" was held on "R6 / 09 / 04". In this example, the timeline 412 is arranged vertically in chronological order on the UI screen 400, but this is not limiting and it may be arranged horizontally.

[0038] In UI screen 400, the horizontal axis indicates the report information that has already been registered. In this example, "Physical Abuse A" and "Intellectual Disability Consultation A" are registered as the report information, and areas 413 and 414 corresponding to these are displayed. For example, area 413 indicates that the response to "Physical Abuse A" is "under protection." A button for displaying more detailed information (the button indicated as "Show details" in the figure) is also provided.

[0039] When the safety assessment transition button 415 is pressed, a UI screen is displayed to display the transition status of the safety assessment, which will be described later with reference to Figures 13 and 14. When the investigation completion degree button 416 is pressed, the input status (not shown) for multiple investigation items is displayed. The restore button 417 is a button for returning information that has been changed by editing or the like to its original state.

[0040] When the report information shown on the UI screen 400 in FIG. 5 is selected and the reception button 418 is pressed, a UI screen for registering, updating, and the like, information related to the report is displayed.

[0041] Fig. 6 is a configuration example of a UI screen 500 showing, in a list, information registered in association with "Physical Abuse A" shown in Fig. 5. UI screen 500 is displayed by specifying area 413 on UI screen 400 in Fig. 5 and pressing accept button 418. UI screen 500 includes report summary 501, response start date and time 502, protection information 503, edit button 504, delete button 505, main complaint information 506, and list 507.

[0042] Report summary 501 shows a summary of the report, and in this example, "Physical Abuse A" is displayed. Response start date and time 502 shows the date and time when response to the report began. Protection information 503 shows whether protection was implemented or not. Edit button 504 is a button for editing information about the report. Delete button 505 is a button for deleting all specified items from among the items shown in list 507. Main complaint 506 shows the main complaint related to the report. If the main complaint is described in detail, only a portion of it may be displayed in main complaint 506.

[0043] List 507 includes one or more events corresponding to the report. The events here include three types: investigation, safety assessment, and conference. These events are set to default values ​​that are predefined as event patterns, and the user may be able to change them as desired. When Investigation button 508 is pressed, a new investigation is added as an event. When Safety Assessment button 509 is pressed, a new Safety Assessment is added as an event. When Conference button 510 is pressed, a new conference is added as an event.

[0044] For each item shown in the list 507, an icon 511, a check box 512, an event button 513, a name 514, an update date and time 515, an edit button 516, and a delete button 517 are displayed in association with each other. The icon 511 indicates whether or not the content for the corresponding item has been input. The check box 512 is used to specify the target to be deleted all at once using the delete button 505. The event button 513 indicates the classification of the event, and in this example, indicates one of "investigation," "safety assessment," and "conference." Furthermore, when the event button 513 is pressed, a screen for referring to the content of the currently registered event is displayed. The name 514 indicates the name (summary) of the corresponding event. The update date and time 515 indicates the update date and time of the information for the event. When the edit button 516 is pressed, the screen transitions to a screen for editing the information for the event. When the delete button 517 is pressed, the item for the event is deleted.

[0045] FIG. 7 is a configuration example of a UI screen 600 for referring to a safety assessment that has already been registered. The UI screen 600 is displayed, for example, by pressing an event button 513 corresponding to "safety assessment" in the list 507 of the UI screen 500 shown in FIG. 6. The UI screen 600 displays items such as bibliographic information 601, basic information 602, and checklist 603. The bibliographic information 601 includes the type, entry date and time, person in charge, and inputter. The basic information 602 includes the status, source of report, primary abuser, secondary abuser, primary caregiver, secondary caregiver, and chief complaint. In this example, the contents of each information item that has already been entered are displayed, and items that have not been entered are left blank. The checklist 603 displays information on items that have been entered as investigation results.

[0046] 8 and 9 are configuration examples of UI screens for inputting various information related to safety assessment. For example, on UI screen 500, a safety assessment button 509 may be pressed to add a new safety assessment item, and a corresponding edit button 516 may be pressed to display UI screen 700 shown in Fig. 8 or UI screen 800 shown in Fig. 9.

[0047] 8 shows an example of a screen configuration for inputting items related to basic information among information related to safety assessment. The basic information includes entry date and time 701, person who entered 702, status 703, source of report 704, and information on the abuser (master / subordinate) 705, 706. For the status, for example, "new," "re-accepted," and "re-report" may be selectable. Information on the abuser may include name, sex, age, relationship to the child, etc.

[0048] The UI screen 800 shown in FIG. 9 shows a checklist 801 among information related to safety assessment. The contents of the checklist 801 are not particularly limited, but here, items related to physical abuse are included. For example, in the check item "1. Intracranial injury / intracranial bleeding", "Suspected (before investigation)", "Suspected (after investigation)", and "Correct" are configured to be selectable by buttons 802, 803, and 804, respectively. The types of check items and selectable contents are not limited to these, and more options may be provided. Depending on the contents of the check items, it may be difficult for the investigator to judge, or the judgment may be inconsistent. In anticipation of such a situation, information regarding the judgment criteria for each check item may be further displayed. Also, the check items may be configured to change depending on the contents set in the basic information such as the status shown in the UI screen 700 of FIG. 8.

[0049] In addition, in the example of UI screen 800 shown in Fig. 9, 12 check items are illustrated and shown in the same row, but this is not limited to this. For example, the check items may be divided into stages such as major categories, medium categories, and minor categories. For example, when a check item in a major category applies, a display may be displayed to prompt the user to investigate the check items in the medium category of that check item.

[0050] FIG. 10 shows an example of the configuration of a UI screen 710 for registering a new safety assessment by citation when a safety assessment has been registered in the past. A list 711 of past safety assessments that can be cited and a button 712 for selecting the citation mode are displayed. As the citation mode, "multiple answers (continuation)" and "re-notification" can be selected. There is no particular limitation on the citation mode, and other options may be provided. A clear button 713 is used to clear the selected citation mode. The other configuration shown at the bottom of FIG. 10 is the same as that of FIG. 8. FIG. 11 shows the state in which the previous safety assessment is selected and cited with "multiple answers (continuation)".

[0051] Depending on whether or not a quote is made and the type of quote, the type and number of check items as shown in Fig. 9 may be changed. For example, a state in which quotes are possible corresponds to a state in which past safety assessment information of the same support recipient is recorded. Therefore, the number of check items to be investigated may be increased or decreased based on the information of past safety assessments.

[0052] FIG. 12 is a configuration example of a UI screen 900 showing a checklist 901 related to a safety assessment when registering the safety assessment. The UI screen 900 may be configured as a part of the UI screen 800 shown in FIG. 9. The items of the checklist 901 are not particularly limited, but may include items related to the surrounding environment in addition to the support target person. For example, eight examples are shown as check items related to the caregiver. More specifically, in the check item "1. The caregiver uses excessive violence, violence through corporal punishment, and forcing the person to sit upright, etc.", "Not applicable," "Suspect (after investigation)," and "Applicable" are selectable by buttons 902, 903, and 904. The types of check items and selectable contents are not limited to these, and more options may be provided.

[0053] In addition, in the example of FIG. 12, each check item is shown in the same row, but this is not limited to this. For example, the check items may be divided into stages such as major classification, medium classification, and minor classification. Selectable settings may differ depending on the check item. For example, a certain check item may be configured to be set in three stages according to urgency or possibility, or may be configured to be set in five or more stages.

[0054] 13 and 14 are configuration examples of a UI screen 1000 for displaying the transition of safety assessment. The UI screen 1000 is displayed when the safety assessment transition button 415 on the UI screen 400 shown in FIG. 5 is pressed. A legend 1001 indicates the status for the investigation item. In this example, the transition is indicated by a five-stage icon change. The statuses, in descending order of urgency, are "Applicable," "Suspected (after investigation)," "Suspected (before investigation)," "Not Applicable," and "No input." Note that the status transition is not limited to five stages, and may be classified in more detail. Also, the transition for the case of "no input" and the transition for the case of input may be handled separately.

[0055] Deadline 1002 indicates a deadline for conducting the survey. Checklist 1003 indicates one or more survey items. The survey items shown in checklist 1003 correspond to the check items shown in FIG.

[0056] In this example, the horizontal direction of the UI screen 1000 is the time axis, and the passage of time is shown from the left side of the screen to the right side of the screen. The transition of safety assessments is shown. In this example, the transition of two safety assessments is shown. In this example, the transition of safety assessment 1004 at the time of "R5 / 11 / 08 13:16" and safety assessment 1005 at the time of "R6 / 09 / 15 19:22" is visually shown. Also, as shown in safety assessment 1004, information on related events is shown by icon 1006. In this example, icon 1006 indicates that the corresponding safety assessment 1004 is being carried out in light of the implementation of an "emergency acceptance meeting". In other words, the relationship between safety assessments and events (such as "meetings") is clearly indicated.

[0057] A transition 1007 is shown based on the legend 1001. The transition of each check item is not limited to displaying the color and shape of the icon based on the legend 1001. For example, it is desirable to display a survey result with a higher urgency in a way that attracts the user's attention more. In this case, text may be further included in addition to the icon. In particular, when the urgency changes suddenly, such as when a predetermined threshold is exceeded and a multiple-stage change occurs, a notification other than an icon may be given to indicate the higher urgency.

[0058] Furthermore, when three or more safety assessment changes are shown, if the urgency level is gradually increasing, a display may be displayed to call attention to a condition that requires caution. In addition, a change pattern to be noted for each check item may be defined for the change in the investigation results. If this change pattern is met, some kind of notification may be given. For example, in the change in multiple safety assessments, if the urgency level drops once and then rises suddenly, it may be treated as a state of higher urgency. Furthermore, if the "no input" state continues a certain number of times, some kind of notification may be given, for example, to ensure that confirmation is made in the next investigation.

[0059] In addition, when a certain change pattern occurs or a certain value appears in the transition of the safety assessment, a notification may be made in association with an event. For example, a notification may be made to encourage the holding of a certain event (such as a meeting) or to provide support or a deadline.

[0060] The survey items shown in Fig. 13 and Fig. 14 are shown divided according to the difference in importance. However, this is not limited to this, and for example, they may be displayed divided according to the deadline of the event. In the UI screen 1000 shown in Fig. 14, the deadline 1008 indicates that there is more time until the deadline than the deadline 1002 in Fig. 13. In other words, the survey items on the UI screen 1000 shown in Fig. 14 indicate survey items with deadlines different from the survey items on the UI screen 1000 shown in Fig. 13.

[0061] In addition, when registering or updating information, each of the above UI screens may be configured to allow further information to be input. For example, the UI screen 900 in FIG. 12 may be provided with remarks, comments, memos, etc., in which the investigator's findings in the investigation, points to note for other companies, information to be shared, etc. can be input. For example, the user may be able to input information as items that should be particularly noted in the next investigation (for example, points that should be investigated and confirmed with priority). When such input is made, the next investigation event and the input information may be associated and managed so that attention can be drawn to the next investigation, and the input information may be clearly indicated at the timing of the next investigation event.

[0062] Similarly, in the UI screens showing the transitions of the safety assessment in Fig. 13 and Fig. 14, remarks, comments, memos, etc. may be provided in which the user can input any observations he or she makes when referring to the transitions. When such an input is made, it may be assumed that the situation may require more immediate assistance, and a notification may be sent to other users so that other users can refer to the inputs at an early stage.

[0063] [Processing flow] 15 is a flowchart of a display control process of a UI screen according to this embodiment. This process flow is realized, for example, by the control unit 110 of the server device 100 reading and executing a program and various data stored in the storage unit 130. The UI screen is displayed on the display unit 250 of the user terminal 200, and a user operation is accepted via the UI screen, and an instruction is given to the server device 100. Here, for ease of explanation, the processing subject is described as the server device 100. As described above, depending on the system configuration, some or all of the operations may be performed on the user terminal 200 side, and in that case, the subject of each processing step in this flowchart may also change.

[0064] Before this processing flow is started, at least basic information about the support recipient is registered and configured to be accessible by the server device 100. The server device 100 is also configured to be able to access various types of information. As described above, it is possible to register, edit, delete, and access various types of information on each UI screen.

[0065] In step S1501, the server device 100, based on a user instruction, displays basic information on the UI screen 400 as shown in Fig. 4. As described above, the UI screen 400 can display basic information corresponding to a support recipient by specifying the support recipient.

[0066] In step S1502, the server device 100 displays information related to the safety assessment on the UI screen 400 as shown in FIG. 5 based on a user instruction.

[0067] In step S1503, the server device 100 determines whether or not an instruction to accept individual report information has been given. Specifically, it determines whether or not report information (e.g., "Physical Abuse A") has been specified and the Accept button 418 has been pressed on the UI screen 400 shown in Fig. 5. If an instruction to accept has been given (step S1503: YES), the process of the server device 100 proceeds to step S1504. On the other hand, if an instruction to accept has not been given (step S1503: NO), the process of the server device 100 proceeds to step S1514.

[0068] In step S1504, the server device 100 displays the UI screen 500 including information registered in association with an individual report (eg, "Physical Abuse A") as shown in FIG. 6, based on a user instruction.

[0069] In step S1505, the server device 100 determines whether or not an instruction to view information related to safety assessment has been received. The instruction here is given, for example, by pressing the event button 513 corresponding to "Safety Assessment" in the list 507 of the UI screen 500 shown in Fig. 6. If an instruction to view has been received (step S1505: YES), the process of the server device 100 proceeds to step S1506. On the other hand, if an instruction to view has not been received (step S1505: NO), the process of the server device 100 proceeds to step S1507.

[0070] In step S1506, the server device 100, based on a user instruction, displays the UI screen 600 for referring to the registered safety assessment as shown in Fig. 7. Thereafter, based on a user operation, the process of the server device 100 returns to step S1502.

[0071] In step S1507, the server device 100 determines whether or not an instruction to register new information related to the safety assessment has been received. The instruction here may be executed, for example, by pressing the safety assessment button 509 on the UI screen 500 shown in Fig. 6 to add a new safety assessment item, and then pressing the corresponding edit button 516. If a registration instruction has been received (step S1507: YES), the process of the server device 100 proceeds to step S1508. On the other hand, if a registration instruction has not been received (step S1507: NO), the process of the server device 100 proceeds to step S1512.

[0072] In step S1508, server device 100 determines whether or not there is a registration of a citable past safety assessment. For example, information on the same support recipient or information on different support recipients in the same environment, such as siblings, may be used as the citable past safety assessment. If there is a citable past registration (step S1508: YES), the process of server device 100 proceeds to step S1509. On the other hand, if there is no citable past registration (step S1508: NO), the process of server device 100 proceeds to step S1510.

[0073] In step S1509, the server device 100 displays the UI screen 700 including an area in which past registrations can be set to be cited, as shown in Fig. 10. After that, the process of the server device 100 proceeds to step S1511.

[0074] In step S1510, server device 100 displays UI screen 700 for registering a safety assessment as shown in Fig. 8. After that, the process of server device 100 proceeds to step S1511.

[0075] In step S1511, the server device 100 registers the safety access information received via the UI screen 700. Thereafter, based on a user operation, the process of the server device 100 returns to step S1502.

[0076] In step S1512, the server device 100 displays a UI screen for editing the already registered safety access information. The UI screen for editing may have a configuration similar to that of the registration screen in Fig. 8, etc., and displays values ​​that have been previously set with reference to each other, and each value is displayed in a changeable manner.

[0077] In step S1513, the server device 100 updates the safety access information received via the UI screen. After that, the process of the server device 100 returns to step S1502 based on the user operation.

[0078] In step S1514, the server device 100 determines whether or not an instruction to display the transition of the safety access has been received. The instruction here is given, for example, by pressing the safety access transition button 415 on the UI screen 400 shown in Fig. 5. If an instruction to display the transition has been received (step S1514: YES), the process of the server device 100 proceeds to step S1515. On the other hand, if an instruction to display the transition has not been received (step S1514: NO), the process of the server device 100 returns to step S1502.

[0079] In step S1515, the server device 100, based on a user instruction, displays the UI screen 1000 showing the transition of the safety access as shown in Fig. 13. Thereafter, based on a user operation, the process of the server device 100 returns to step S1502.

[0080] The process flow and screen transitions shown in Fig. 15 are shown focusing only on the functions according to this embodiment. Therefore, further screen transitions may be performed according to various functions provided by the server device 100. Also, when an instruction to end the use of various functions is given by a user operation, this process flow may end.

[0081] As described above, according to this embodiment, it is possible to improve the convenience when using information related to the assessment of a support recipient.

[0082] <Other embodiments> In the above embodiment, an example is described assuming use at the scene of child abuse, but the present invention is not limited to this. As described above, the present invention can be applied to sites where support is provided while conducting investigations, such as child support other than child abuse, maternal and child health, domestic violence response, sexual violence response, delinquency and crime response, developmental disorder response, elderly welfare, disability welfare, welfare assistance, and treatment and support for mental disorders. Depending on these sites, the configuration of the UI screen, investigation items, and the display method of the transition of investigation results may be adjusted.

[0083] In addition, in the present invention, a program or application for realizing the functions of one or more of the above-mentioned embodiments can be supplied to a system or device via a network or a storage medium, etc., and one or more processors in a computer of the system or device can read and execute the program, thereby realizing the present invention.

[0084] Moreover, it may be realized by a circuit that realizes one or more functions (for example, an application specific integrated circuit (ASIC) or a field programmable gate array (FPGA)).

[0085] Although various embodiments have been described above with reference to the drawings, it goes without saying that the present disclosure is not limited to the examples. It is clear to a person skilled in the art that various modifications, corrections, substitutions, additions, deletions, and equivalents may be made within the scope of the claims, and it is understood that these also naturally belong to the technical scope of the present disclosure. In addition, the components in the various embodiments described above may be arbitrarily combined within the scope of the invention.

[0086] Furthermore, in this specification, expressions such as "first" and "second" are used merely for convenience to distinguish from other elements. Therefore, it is not intended to limit the interpretation to a specific component. Therefore, when there are more components, it goes without saying that these expressions may be interpreted appropriately according to the applied configuration.

[0087] As such, the present invention is not limited to the above-described embodiments, and the present invention also contemplates mutual combinations of the various components of the embodiments, as well as modifications and applications by those skilled in the art based on the descriptions in the specification and well-known technologies, and these are included in the scope of protection sought.

[0088] As described above, the present specification discloses the following:

[0089] (Technology 1) A display control unit (e.g., 100, 112) for controlling the display of information related to the assessment of the support recipient, The display control unit is A first screen (e.g., 500, 800, 900) for receiving survey results related to the assessment of the support recipient, the survey results including a plurality of survey items; a second screen (e.g., 1000) for displaying the transition of the survey results received via the first screen in a chronological order in such a manner that the transition is identifiable in association with each of the plurality of survey items; An assessment display system (e.g., 1) that displays the This configuration makes it possible to improve convenience when using information related to assessment of a support recipient, for example.

[0090] (Technology 2) The assessment display system described in Technology 1, wherein the plurality of survey items included in the first screen change according to changes in past survey results. This configuration makes it possible, for example, to change items to be newly investigated depending on the results of past investigations.

[0091] (Technology 3) The system further includes a management unit (e.g., 113) for managing a plurality of events occurring in time series, The second screen displays information relating to the assessment (e.g., 1004, 1007) and information about events related to the assessment (e.g., 1006) in chronological order, in an assessment display system as described in Technology 1 or Technology 2. With this configuration, for example, it is possible to clearly show events such as meetings related to support and assessments based on investigation results in chronological order.

[0092] (Technology 4) The second screen displays the progress of the investigation results by switching colors or shapes according to the urgency of the results. This configuration can improve the visibility of changes in the investigation results, for example, and also make it easier to grasp items with a higher degree of urgency.

[0093] (Technology 5) The investigation result for each of the plurality of investigation items is configured to be selectable from a plurality of stages according to the urgency (e.g., 802 to 804, 902 to 904), The assessment display system according to any one of Technology 1 to Technology 4, further comprising a notification unit (e.g., 112, 115) that notifies of high urgency when a change of a predetermined level or more occurs in any of the plurality of survey items in the transition of the survey results. With this configuration, for example, when there is a change in the investigation results that is of a higher urgency, it becomes possible for the user to easily grasp that state.

[0094] (Technology 6) The assessment display system described in Technology 5, wherein the notification unit issues a notification corresponding to a predetermined change pattern when a change corresponding to a predetermined change pattern occurs in any of the multiple survey items in the evolution of the survey results. With this configuration, for example, it is possible to notify the user of the urgency according to the change pattern corresponding to the survey item, and therefore it is possible to adjust the timing at which the user should be informed for each survey item.

[0095] (Technology 7) The assessment display system according to Technology 5 or Technology 6, wherein the notification unit issues a notification regarding the non-input of any of the plurality of survey items if the non-inputted survey items occur a predetermined number of times in succession in the transition of the survey results. This configuration makes it possible to prevent oversight of an investigation and to grasp a situation in which an investigation is difficult.

[0096] (Technology 8) A display control step of controlling the display of information related to the assessment of the support recipient, In the display control step, A first screen (e.g., 500, 800, 900) for receiving survey results related to the assessment of the support recipient, the survey results including a plurality of survey items; a second screen (e.g., 1000) for displaying the transition of the survey results received via the first screen in a chronological order in such a manner that the transition is identifiable in association with each of the plurality of survey items; The assessment display method is displayed. This configuration makes it possible to improve convenience when using information related to assessment of a support recipient, for example.

[0097] (Technology 9) Computers (e.g., 100, 200), A display control unit (e.g., 112) that controls the display of information related to the assessment of the support recipient; Run it as The display control unit is A first screen (e.g., 500, 800, 900) for receiving survey results related to the assessment of the support recipient, the survey results including a plurality of survey items; a second screen (e.g., 1000) for displaying the transition of the survey results received via the first screen in a chronological order in such a manner that the transition is identifiable in association with each of the plurality of survey items; A program that displays. This configuration makes it possible to improve convenience when using information related to assessment of a support recipient, for example. [Industrial Applicability]

[0098] The present invention is useful, for example, in organizations or institutions that provide local support services targeting a variety of target populations, as a device, system, and method for referring to changes in survey results as information related to the assessment of support recipients. [Explanation of symbols]

[0099] 1. Business support system (assessment display system) 100...Server device 110...Control unit 111…Data Management Department 112...Display control unit 113…Event Management Department 114...Assessment Processing Section 115...Communication control unit 120…Communications Department 130...Storage section 131…Basic information DB 132…Survey item DB 133…Event DB 134…Survey results DB 200...User terminal 210...Control unit 220...Storage section 230…Communications Department 240...Operation unit 250...Display section 260…External IF 300…Linkage system NW…Network

Claims

1. An assessment display system for displaying information related to an assessment of a support recipient, comprising: a first display control unit that causes a first screen for receiving an input of a survey result related to an assessment of the support recipient, the survey result being configured to include a plurality of survey items, to be displayed on a display unit; a second display control unit that configures a second screen that displays the transition of the survey results received via the first screen in a chronological order in a manner that allows the plurality of survey items to be associated with each other and to be identifiable, and that displays the second screen on the display unit; having An assessment display system, wherein the first display control unit changes the plurality of survey items included in the first screen in accordance with changes in the survey results of the past.

2. An assessment display system for displaying information related to an assessment of a support recipient, comprising: a first display control unit that causes a first screen for receiving an input of a survey result related to an assessment of the support recipient, the survey result being configured to include a plurality of survey items, to be displayed on a display unit; a second display control unit that configures a second screen that displays the transition of the survey results received via the first screen in a chronological order in a manner that allows the plurality of survey items to be associated with each other and to be identifiable, and that displays the second screen on the display unit; a management unit that manages a plurality of events occurring in time series in association with investigation results of the assessment of an investigation conducted in relation to any one of the plurality of events; having The second display control unit displays, on the second screen, the investigation results relating to the assessment and information on events related to the assessment in chronological order based on the information managed by the management unit, in an assessment display system.

3. An assessment display system for displaying information related to an assessment of a support recipient, comprising: a first display control unit that causes a first screen for receiving an input of a survey result related to an assessment of the support recipient, the survey result being configured to include a plurality of survey items, to be displayed on a display unit; a second display control unit that configures a second screen that displays the transition of the survey results received via the first screen in a chronological order in a manner that allows the plurality of survey items to be associated with each other and to be identifiable, and that displays the second screen on the display unit; having The second display control unit displays the changes in the investigation results on the second screen by switching colors or shapes depending on the urgency that is preset corresponding to the investigation result values ​​for each of the multiple survey items.An assessment display system.

4. An assessment display system for displaying information related to an assessment of a support recipient, comprising: a first display control unit that causes a first screen for receiving an input of a survey result related to an assessment of the support recipient, the survey result being configured to include a plurality of survey items, to be displayed on a display unit; a second display control unit that configures a second screen that displays the transition of the survey results received via the first screen in a chronological order in a manner that allows the plurality of survey items to be associated with each other and to be identifiable, and that displays the second screen on the display unit; having the first screen is configured so that the investigation result for each of the plurality of investigation items can be selected from a plurality of stages according to urgency; a notification unit that identifies a change in stage for each of the plurality of survey items in the transition of the survey results, and notifies that the urgency is high when a change in stage exceeds a predetermined threshold occurs in any of the plurality of survey items; The assessment display system further comprises:

5. The assessment display system of claim 4, wherein the notification unit provides a notification corresponding to a predetermined change pattern when a change corresponding to a predetermined change pattern occurs in any of the plurality of survey items in the evolution of the survey results.

6. The assessment display system of claim 4, wherein the notification unit issues a notification regarding a non-input survey item when a predetermined number of consecutive survey items are not filled in for any of the plurality of survey items in the transition of survey results.

7. An assessment display method for displaying information related to an assessment of a support recipient, the method comprising: a first display control step of displaying on a display unit a first screen for receiving an input of a survey result related to an assessment of the support recipient, the survey result being configured to include a plurality of survey items; a second display control step of configuring a second screen that displays the transition of the survey results received via the first screen in a chronological order in a manner that allows the plurality of survey items to be associated with each other and to be identifiable, and displaying the second screen on the display unit; having An assessment display method, in which in the first display control process, the multiple survey items included in the first screen are changed in accordance with changes in the survey results of the past.

8. An assessment display method for displaying information related to an assessment of a support recipient, the method comprising: a first display control step of displaying on a display unit a first screen for receiving an input of a survey result related to an assessment of the support recipient, the survey result being configured to include a plurality of survey items; a second display control step of configuring a second screen that displays the transition of the survey results received via the first screen in a chronological order in a manner that allows the plurality of survey items to be associated with each other and to be identifiable, and displaying the second screen on the display unit; a management step of managing, in a management section, a plurality of events occurring in a time series in association with investigation results of the assessment of an investigation conducted in relation to any one of the plurality of events; having An assessment display method in which, in the second display control process, based on information managed by the management unit, the investigation results relating to the assessment and information on events related to the assessment are displayed in chronological order on the second screen.

9. An assessment display method for displaying information related to an assessment of a support recipient, the method comprising: a first display control step of displaying on a display unit a first screen for receiving an input of a survey result related to an assessment of the support recipient, the survey result being configured to include a plurality of survey items; a second display control step of configuring a second screen that displays the transition of the survey results received via the first screen in a chronological order in a manner that allows the plurality of survey items to be associated with each other and to be identifiable, and displaying the second screen on the display unit; having An assessment display method in which, in the second display control process, the changes in the investigation results are displayed on the second screen by switching colors or shapes depending on the urgency that is preset corresponding to the investigation result values ​​for each of the multiple survey items.

10. An assessment display method for displaying information related to an assessment of a support recipient, the method comprising: a first display control step of displaying on a display unit a first screen for receiving an input of a survey result related to an assessment of the support recipient, the survey result being configured to include a plurality of survey items; a second display control step of configuring a second screen that displays the transition of the survey results received via the first screen in a chronological order in a manner that allows the plurality of survey items to be associated with each other and to be identifiable, and displaying the second screen on the display unit; having the first screen is configured so that the investigation result for each of the plurality of investigation items can be selected from a plurality of stages according to urgency; An assessment display method which identifies a change in stage for each of the plurality of survey items in the evolution of survey results, and further executes a notification step of notifying that the level of urgency is high if a change in stage exceeds a predetermined threshold occurs in any of the plurality of survey items.

11. On the computer, a first display control step of displaying on a display unit a first screen for receiving input of a survey result related to an assessment of a support recipient, the survey result being configured to include a plurality of survey items; a second display control step of configuring a second screen that displays the transition of the survey results received via the first screen in a chronological order in a manner that allows the plurality of survey items to be associated with each other and to be identifiable, and displaying the second screen on the display unit; Run the command, A program, wherein in the first display control step, the plurality of survey items included in the first screen change according to changes in the survey results of the past.

12. On the computer, a first display control step of displaying on a display unit a first screen for receiving input of a survey result related to an assessment of a support recipient, the survey result being configured to include a plurality of survey items; a second display control step of configuring a second screen that displays the transition of the survey results received via the first screen in a chronological order in a manner that allows the plurality of survey items to be associated with each other and to be identifiable, and displaying the second screen on the display unit; a management step of managing, in a management section, a plurality of events occurring in a time series in association with investigation results of the assessment of an investigation conducted in relation to any one of the plurality of events; Run the command, A program in which, in the second display control process, the investigation results relating to the assessment and information on events related to the assessment are displayed in chronological order on the second screen based on the information managed by the management unit.

13. On the computer, a first display control step of displaying on a display unit a first screen for receiving input of a survey result related to an assessment of a support recipient, the survey result being configured to include a plurality of survey items; a second display control step of configuring a second screen that displays the transition of the survey results received via the first screen in a chronological order in a manner that allows the plurality of survey items to be associated with each other and to be identifiable, and displaying the second screen on the display unit; Run the command, A program in which, in the second display control process, the changes in the investigation results are displayed on the second screen by switching colors or shapes according to a level of urgency that is preset in correspondence with the investigation result values ​​for each of the multiple survey items.

14. On the computer, a first display control step of displaying on a display unit a first screen for receiving input of a survey result related to an assessment of a support recipient, the survey result being configured to include a plurality of survey items; a second display control step of configuring a second screen that displays the transition of the survey results received via the first screen in a chronological order in a manner that allows the plurality of survey items to be associated with each other and to be identifiable, and displaying the second screen on the display unit; Run the command, the first screen is configured so that the investigation result for each of the plurality of investigation items can be selected from a plurality of stages according to urgency; The program further executes a notification step of identifying a change in stage for each of the plurality of survey items in the transition of the investigation results, and notifying that the urgency is high if a change in stage exceeds a predetermined threshold occurs in any of the plurality of survey items.

Images