Information processing device and information processing method
By coloring operation keys and using guidance images, the device simplifies key recognition, addressing user confusion and enhancing operability on complex operation screens.
Patent Information
- Application Number
- JP2024058584
- Authority / Receiving Office
- JP · JP
- Patent Type
- Patents
- Current Assignee / Owner
- Filing Date
- 2024-04-01
- Publication Date
- 2025-01-22
- Estimated Expiration
- 2040-01-15
AI Technical Summary
Users unfamiliar with the operation of image processing devices may accidentally operate unintended keys or hesitate, leading to reduced operability due to the complexity of multiple operation screens.
The device employs a display control method that colors operation keys requiring next steps in a distinct color, enabling or disabling them based on user input, and uses guidance images to highlight the correct keys, improving user recognition.
This approach enhances user intuitiveness by clearly indicating which keys to operate next, thereby improving the overall operability and reducing confusion.
Smart Images

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Abstract
Description
[Technical field]
[0001] The present invention relates to an information processing device and an information processing method, and more particularly to an information processing device and an information processing method for providing a predetermined service to a user, for example. [Background technology]
[0002] An example of this type of background art is disclosed in Patent Document 1. The image processing device of the background art includes a display and accepts user operations via a GUI (Graphical User Interface) displayed on the display. As the GUI, a plurality of operation screens related to a predetermined service provided by the image processing device are sequentially displayed on the display. Each of the plurality of operation screens displays a plurality of operation keys for accepting user operations. [Prior art documents] [Patent documents]
[0003] [Patent Document 1] JP 2010-226301 A Summary of the Invention [Problem to be solved by the invention]
[0004] However, in the image processing device of the background art, a user who is unfamiliar with the operation may mistakenly operate an unintended operation key or hesitate to operate an operation key, which may result in the operation taking a long time, and there is room for improvement in terms of operability.
[0005] SUMMARY OF THE PRESENT EMBODIMENTS Therefore, a primary object of the present invention is to provide a novel information processing apparatus and information processing method.
[0006] Another object of the present invention is to provide an information processing device and an information processing method that can improve operability in a GUI including a plurality of operation screens. [Means for solving the problem]
[0007] A first embodiment is an information processing device that provides a predetermined service to a user, and includes a display and a display control means. The display control means displays, on the display, an operation screen including one or more operation keys for accepting user operations, displays a colored portion colored in a first color in a first display area different from a second display area for displaying the one or more operation keys of the operation screen, displays an operation key operated by a user in the second color on the operation screen, and, after accepting the user operation on the operated operation key, displays an operation key requiring the next operation by the user in the first color.
[0008] The second embodiment is an information processing device subordinate to the first embodiment, and the operation key that requires the next operation by the user is a transition key for displaying the next operation screen or a read start key for accepting an operation to start reading a document.
[0009] A third embodiment is an information processing device dependent on the first or second embodiment, in which the display has a rectangular display surface, and the display control means displays a colored portion near a first side of the display surface, and displays an operation key requiring the next operation by the user near a second side different from the first side.
[0010] A fourth embodiment is an information processing device dependent on any one of the first to third embodiments, in which a display control means disables an operation key requiring the next operation by the user before the operation key is operated by the user, and enables the operation key requiring the next operation by the user after the user operation on the operation key is accepted.
[0011] A fifth embodiment is a display control method in an information processing device having a display and providing a predetermined service to a user, the display control method comprising the steps of: displaying, on the display, an operation screen including one or more operation keys for accepting user operations; displaying a colored portion colored in a first color in a first display area different from a second display area for displaying the one or more operation keys of the operation screen; displaying, on the operation screen, an operation key operated by a user in the second color; and, after accepting the user operation on the operated operation key, displaying an operation key requiring the next operation by the user in the first color. Effect of the Invention
[0012] According to the present invention, it is possible to improve the operability of a GUI including a plurality of operation screens.
[0013] The above objects, other objects, features and advantages of the present invention will become more apparent from the following detailed description of the embodiments with reference to the drawings. [Brief description of the drawings]
[0014] [Figure 1] FIG. 1 is a diagram showing the external configuration of an information processing system according to an embodiment of the present invention. [Diagram 2] FIG. 2 is a block diagram showing an electrical configuration of the information processing device shown in FIG. [Diagram 3] FIG. 3 is a block diagram showing the electrical configuration of the image forming apparatus shown in FIG. [Figure 4] FIG. 4 is an illustrative view showing an example of the home screen. [Diagram 5] FIG. 5 is an illustrative view showing an example of a color setting screen. [Figure 6] FIG. 6 is an illustrative view showing another example of the color setting screen. [Figure 7] FIG. 7 is an illustrative view showing an example of the guide screen. [Figure 8] FIG. 8 is an illustrative view showing one example of the final setting screen. [Figure 9]FIG. 9 is an illustrative view showing one example of a memory map of a RAM of the information processing device shown in FIG. [Figure 10] FIG. 10 is an illustrative view showing an example of a memory map of the RAM of the image forming apparatus shown in FIG. [Figure 11] FIG. 11 is a flowchart showing an example of information processing by the CPU shown in FIG. [Figure 12] FIG. 12 is an illustrative view showing an example of a color setting screen in the second embodiment. [Figure 13] FIG. 13 is an illustrative view showing another example of the color setting screen in the second embodiment. [Figure 14] FIG. 14 is an illustrative view showing one example of a guide screen in the second embodiment. [Figure 15] FIG. 15 is a flowchart showing an example of information processing in the second embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS
[0015] [First Example] 1 is a diagram showing an example of a configuration of an information processing system 100 according to the present invention. Referring to this Fig. 1, the information processing system 100 according to the first embodiment of the present invention includes an information processing device 10 and an image forming device 70.
[0016] The information processing device 10 is a multimedia kiosk (MMK) terminal installed in shops such as supermarkets, restaurants, or convenience stores, as well as public facilities such as train stations, bus terminals, airports, government offices, or libraries. The information processing device 10 provides various information or predetermined services (functions) to users depending on the location where it is installed. In addition, the information processing device 10 can also provide users with predetermined services such as copying, printing, scanning, and faxing in cooperation with an image forming device 70, as will be described in detail later.
[0017] In this specification, the front-rear direction (depth direction) of the information processing device 10 and its components is defined with the surface facing the user's standing position, that is, the surface on which a display 14 (described later) is provided, as the front (front), and the left-right direction (horizontal direction) of the information processing device 10 and its components is defined with reference to the state in which the information processing device 10 is viewed from the user. The same applies to the image forming device 70.
[0018] The information processing device 10 comprises a device main body 28 including a display 14 with a touch panel 12, a storage medium connection unit 16, a ticket printer 18, a code reading unit 20, a short-range communication unit 22, a currency processing unit 24 and a photo printer 26.
[0019] The display 14 with the touch panel 12 is disposed at the upper end of the information processing device 10 (device body 28). The touch panel 12 is a general-purpose touch panel, and any type of touch panel can be used, such as a capacitive type, an electromagnetic induction type, a resistive film type, or an infrared type. In this first embodiment, a capacitive type touch panel is used as the touch panel 12, and the touch panel 12 is provided on the display surface of the display 14. However, a touch panel display in which the touch panel 12 and the display 14 are integrally formed may also be used. Furthermore, the display 14 may be, for example, an LCD or an EL (Electro-Luminescence) display.
[0020] The display 14 has a rectangular display area, in which software keys (operation keys) for accepting user operations are displayed. Note that the software keys refer to keys (icons) reproduced by software on the display surface of the display 14 with the touch panel 12, for example.
[0021] The storage medium connector 16 includes a mounting section (e.g., a drive and a memory slot) for mounting various storage media. The various storage media include optical disks (e.g., CD-R, DVD-R, BD-R, etc.) and flash memories (e.g., USB memories, SD memory cards, memory sticks, etc.). However, the optical disks are mounted in the drives. The flash memories are mounted in the memory slots.
[0022] Ticket printer 18 (third image forming unit) is, for example, a thermal printer or a dot-impact printer, and issues tickets on which images such as receipts, invoices, journals, coupons, etc. are printed. Specifically, ticket printer 18 prints various characters, images, code patterns (barcodes, etc.) on roll paper, and discharges the printed tickets from paper discharge unit 18a.
[0023] The code reading unit 20 includes, for example, a laser scanner or a camera, and can read codes attached to products, cards, receipts, etc., or codes displayed on the screen of a user terminal (mobile terminal). Codes that can be read by the code reading unit 20 include barcodes (one-dimensional barcodes) and two-dimensional codes (for example, QR Code (registered trademark), micro QR code, DataMATRIX, MaxiCODE, and VeriCODE).
[0024] The short-distance communication unit 22 performs wireless, non-contact data communication with a communication target such as an IC card (such as an ID card, a membership card, or an employee ID card) or a user terminal in accordance with a communication standard such as ISO / IEC18092 (so-called NFC (Near Field Communication)). The communication distance of the short-distance communication unit 22 is approximately several centimeters to several meters. The short-distance communication unit 22 transmits a signal (read command) to the communication target instructing the communication target to read data stored in the communication target. The communication target transmits desired data to the short-distance communication unit 22 in response to the read command. The short-distance communication unit 22 also transmits a signal (write command) instructing the communication target to write together with data to be written (write data). The communication target writes (stores) the received write data in the memory unit of the communication target in accordance with the write command.
[0025] The currency processing unit 24 includes a currency insertion unit 24a and a coin return port 24b. The currency insertion unit 24a includes a coin insertion port, a bill insertion port, a change return lever, etc., and is disposed below the short-range communication unit 22. Coins inserted through the coin insertion port and bills inserted through the bill insertion port are classified by type and stored in a predetermined currency storage unit (not shown). The currency storage unit includes a coin storage unit and a bill storage unit. When coins or bills are inserted, the inserted amount is calculated according to the type and number of coins stored in the coin storage unit and the type and number of bills stored in the bill storage unit. When a predetermined service or the like is executed in the information processing device 10, a cost according to the content of the service is subtracted from the inserted amount, and the remaining amount of the inserted amount is calculated. When the change return lever is operated, the coins or bills are returned according to the remaining amount of the inserted amount. However, coins are returned from a coin return port 24b provided below the coin insertion port 24a, and bills are returned from a bill insertion port.
[0026] Photo printer 26 (second image forming section) is, for example, a dye-sublimation printer or an inkjet printer, and prints an image on photo paper (photo paper). The photo printed by photo printer 26 is discharged to discharge section 26a. However, image data for forming an image on paper is image data stored in a storage medium connected to storage medium connection section 16, or image data transmitted from an external computer, etc. Furthermore, the size of the photo printed by photo printer 26 is, for example, L size or 2L size.
[0027] Fig. 2 is a block diagram showing the electrical configuration of the information processing device 10 shown in Fig. 1. Referring to Fig. 2, the information processing device 10 includes a CPU 32. Connected to the CPU 32 via a bus 60 are a RAM 34, a ROM 36, a touch panel control circuit 38, a display control circuit 40, a storage medium connection unit 16, a ticket printer 18, a code reading unit 20, a short-range communication unit 22, a currency processing unit 24, a photo printer 26, and a communication circuit 44. Also connected to the touch panel control circuit 38 is a touch panel 12, and connected to the display control circuit 40 is a display 14.
[0028] The CPU 32 is responsible for overall control of the information processing device 10. The RAM 34 is used as a work area and a buffer area for the CPU 32. The ROM 36 stores the start-up program of the information processing device 10 and default values for various information.
[0029] Touch panel control circuit 38 applies necessary voltages and the like to touch panel 12, detects a touch operation (touch input) within the effective touch range of touch panel 12, and outputs touch coordinate data indicating the position of the touch input to CPU 32.
[0030] The display control circuit 40 includes a GPU, a VRAM, etc., and under the direction of the CPU 32, the GPU uses image generation data stored in the RAM 34 to generate display image data in the VRAM for displaying various screens on the display 14, and outputs the generated display image data to the display 14.
[0031] The communication circuit 44 is a communication circuit for connecting to a network such as the Internet. The communication circuit 44 is a wired communication circuit or a wireless communication circuit, and communicates with an external computer (external terminal) such as a server via the network in accordance with instructions from the CPU 32. However, the communication circuit 44 can also directly communicate with the image forming apparatus 70 and a user terminal, etc., via a wired or wireless (for example, infrared, WiFi (registered trademark), or Bluetooth (registered trademark) system) without via a network.
[0032] It should be noted that the electrical configuration of the information processing device 10 shown in FIG. 2 is merely an example, and the present invention is not limited to this.
[0033] Returning to FIG. 1, the image forming apparatus 70 is a multifunction peripheral (MFP) having a copying function, a printer function, a scanner function, a facsimile function, and the like.
[0034] The image forming device 70 includes an apparatus main body 80 including an image reading unit 72, an image forming unit 74, a paper feeder 76, and a paper discharge tray 78. However, the image forming device 70 is installed near the information processing device 10. For example, the image forming device 70 is installed adjacent to the right side of the information processing device 10.
[0035] The image reading unit 72 includes a document placement stage made of a transparent material, and is built into the device body 80. A document pressing cover 72a is attached above the document placement stage via a hinge or the like so as to be able to be opened and closed freely.
[0036] The image reading unit 72 includes a light source, multiple mirrors, an imaging lens, and a line sensor. The image reading unit 72 exposes the surface of the document to the light source, and guides the reflected light from the document surface to the imaging lens by multiple mirrors. The imaging lens then forms an image of the reflected light on the light receiving element of the line sensor. The line sensor detects the luminance or chromaticity of the reflected light imaged on the light receiving element, and generates read image data based on the image of the document surface. The line sensor may be a CCD (Charge Coupled Device) or a CIS (Contact Image Sensor), etc.
[0037] The image forming section 74 (first image forming section) is built into the device main body 80 and is provided below the image reading section 72. The image forming section 74 includes a photosensitive drum, a charging device, an exposure device, a developing device, a transfer device, and a fixing device. The image forming section 74 forms an image on a recording medium (paper) conveyed from a paper feeder 76 or the like by electrophotography, and discharges the paper on which the image has been formed to a paper discharge tray 78 provided between the image reading section 72 and the image forming section 74. However, as image data for forming an image on the paper, image data read by the image reading section 72, image data transmitted from the information processing device 10, image data transmitted from an external computer (server, etc.), or the like is used.
[0038] Fig. 3 is a block diagram showing an electrical configuration of the image forming apparatus 70 shown in Fig. 1. Referring to Fig. 3, the image forming apparatus 70 includes a CPU 82. The CPU 82 is connected to a RAM 84, a HDD 86, an image reading unit 72, an image forming unit 74, and a communication circuit 92 via a bus 90.
[0039] The CPU 82 is responsible for the overall control of the image forming apparatus 70. The RAM 84 is used as a work area and a buffer area for the CPU 82.
[0040] The HDD 86 is a main storage device of the image forming apparatus 70, and appropriately stores a control program for the CPU 82 to control the operation of each part of the image forming apparatus 70, display image data for various screens, and the like. However, instead of the HDD 86, or together with the HDD 86, other non-volatile memories such as an SSD, a flash memory, and an EEPROM may be used.
[0041] The communication circuit 92 is a communication circuit for connecting to a network such as the Internet. The communication circuit 92 is a wired communication circuit or a wireless communication circuit, and communicates with an external computer such as a server via the network in accordance with instructions from the CPU 82. However, the communication circuit 92 can also directly communicate with the information processing device 10 via a wired or wireless connection without via a network.
[0042] It should be noted that the electrical configuration of the image forming apparatus 70 shown in FIG. 3 is merely an example, and the present invention is not limited to this.
[0043] In the information processing system 100 configured as above, the information processing device 10 accepts user operations via a GUI displayed on the display 14. Specifically, an operation screen including a plurality of operation keys is displayed on the display 14 of the information processing device 10, and user operations are accepted in response to touch inputs to the touch panel 12.
[0044] However, with conventional information processing devices, users who are unfamiliar with operating the device may mistakenly operate unintended operation keys or hesitate to operate an operation key, resulting in a long operation time, and there is room for improvement in terms of operability.
[0045] A specific example of the operation of the information processing system 100 will be described below with reference to Fig. 4 to Fig. 8. When the main power of the information processing device 10 and the image forming device 70 is turned on and the devices are in a standby state in which each function can be executed, a home screen 110 as shown in Fig. 4 is displayed on the display 14 of the information processing device 10. The home screen 110 is an operation screen for selecting a service. On this home screen 110, a plurality of keys 112 for selecting a service provided by the information processing system 100 are displayed.
[0046] Each of the multiple keys 112 is an image surrounded by a substantially rectangular frame and functions as a software key. Services such as "copy," "print from smartphone," "print from recording media," "fax," "scan," "photo / document print," "network print," and "government service" are assigned to each of the multiple keys 112.
[0047] The copy service includes a service for copying (duplicating) an image of an original such as a document onto normal paper (normal copy service), and a service for copying an image of a photo onto photo paper (photo copy service). The "print from smartphone" service is a print service that uses image data stored in a mobile terminal such as a smartphone, the "print from recording medium" service is a print service that uses image data stored in a recording medium, and the "network print" service is a print service that uses image data transmitted from an external computer (a server for network print services). The "administrative service" is a print service that prints an administrative certificate. In each print service, the user can select (specify) an image forming unit that will perform printing from among a plurality of image forming units (for example, the image forming unit 74 (first image forming unit) and the photo printer 26 (second image forming unit)). For example, a selection screen including a selection key for selecting an image forming unit that will perform printing is displayed on the display 14 of the information processing device 10, that is, a choice for selecting an image forming unit that will perform printing from among a plurality of image forming units is presented to the user, and printing from the selected image forming unit is possible. become.
[0048] When key 112 is touched (operated) on home screen 110, that is, when a service is selected, a plurality of operation screens for setting operating conditions of the selected service are sequentially displayed on display 14. In information processing device 10 or image forming device 70, the service is executed according to the operating conditions set on the setting screen.
[0049] For example, when a copy service is selected, that is, when key 112 to which copy service is assigned on home screen 110 is operated (copy service is selected), a plurality of operation screens (copy setting screens) for setting operating conditions (copy conditions) of the copy service are displayed in sequence on display 14. For example, a color setting screen 120 as shown in FIG.
[0050] The color setting screen 120 is a screen for setting the color mode (color conditions) in the copy service, and is one of a plurality of operation screens for setting the operating conditions of the copy service. In addition to a plurality of operation keys (an end key 120a, a transition key 120b, and a back key 120c), the color setting screen 120 includes an operation guide section 122, a setting section 124, and a progress display bar 126.
[0051] The end key 120a is an operation key for ending the provision of a service. When the end key 120a is operated, the contents set up until that point are reset, and the home screen 110 is displayed on the display 14. The same applies to the end keys 130a and 140a described later.
[0052] The end key 120a is composed of a substantially rectangular frame (border line), a background area surrounded by the frame, and a character string indicating the setting contents. However, the character string is arranged within the frame (background area). The same applies to the end keys 130a and 140a and other operation keys (transition key, setting key, back key) of other screens described later.
[0053] Transition key 120b is an operation key for proceeding (transitioning) to the next operation screen. However, transition key 120b includes a graphic image of a predetermined shape indicating proceeding to the next operation screen in addition to a frame, a background area, and a character string. Furthermore, the graphic image is arranged in the background area. This also applies to transition key 130b, which will be described later.
[0054] When the transition key 120b is operated, the display 14 displays the next operation screen of the operation screen that has been displayed up until then. The same applies to the transition keys 130b and 140b described later. However, depending on the type of operation screen, there are cases where it is not possible to proceed to the next operation screen unless the operating conditions of the service are set (selected). On the screen for setting the operating conditions of the service, the transition key 120b is disabled until the operating conditions of the service are set. Since the color setting screen 120 is a screen for setting the operating conditions of the service, in the case of the color setting screen 120, the transition key 120b is disabled until the color conditions are set. Therefore, the transition key 120b cannot be operated until it is possible to proceed to the next operation screen, that is, until the color conditions are set.
[0055] Moreover, the transition key 120b is disposed at a corner of the display area of the display 14. For example, it is disposed at the lower right corner of the display area of the display 14. In other words, the transition key 120b is disposed along the right side and the lower side of the display area of the display 14. Note that the position of the transition key 120b in this embodiment is just an example, and it may be disposed at any of the upper right, upper left, or lower left corner of the display area of the display 14.
[0056] The back key 120c is an operation key for returning to the previous operation screen. When the back key 120c is operated, the contents set on that operation screen are reset, and the screen returns to the previous operation screen. It should be noted that when the back key 120c is operated on the first operation screen among a plurality of operation screens for setting operating conditions, the contents set are reset, and the screen returns to the home screen 110. This also applies to the back keys 130c and 140c described later.
[0057] The operation guide section 122 includes a message (notification text) 122a and an index image 122b. The operation guide section 122 is arranged along a side opposite to the side along which the transition key 120b is arranged. For example, the transition key 120b is arranged along the right side of the display area of the display 14 in the left-right direction, so the operation guide section 122 is arranged along the left side of the display area of the display 14. Also, the transition key 120b is arranged along the bottom side of the display area of the display 14 in the up-down direction, so the operation guide section 122 is arranged along the top side of the display area of the display 14. That is, the operation guide section 122 is arranged along a corner opposite to the corner along which the transition key 120b is arranged. For example, the transition key 120b is arranged in the bottom right corner of the display area of the display 14, so the operation guide section 122 is arranged in the top left corner of the display area of the display 14.
[0058] 5 is just an example, and the top-bottom and left-right relationships of the transition keys 120b and the operation guide section 122 may be reversed. For example, the transition keys 120b may be disposed in the lower left corner of the display area of the display 14, and the operation guide section 122 may be disposed in the upper right corner of the display area of the display 14. The positional relationship between the transition keys 120b and the operation guide section 122 is the same for transition keys 130b and 140b, which will be described later, and operation guide sections 132 and 142, which will be described later.
[0059] Message 122a is provided to provide operation guidance to the user. On this color setting screen 120, a message 122a is displayed in operation guidance section 122 to prompt the user to select a color mode in the copy service, such as "Please select a color type and press 'Next'."
[0060] The index image 122b is an image for attracting the user's attention to the operation guide section 122, and is displayed adjacent to the message 122a.
[0061] Also, at least one of the message 122a and the index image 122b, that is, a part of the operation guide section 122, is colored in a predetermined color (first color). In the example shown in FIG. 5, the index image 122b is colored in a first color (e.g., yellow), and the message 122a is colored in a second color (e.g., black) other than the first color. Conversely, the message 122a may be colored in a first color (e.g., yellow), and the index image 122b may be colored in a second color (e.g., black). Also, both the index image 122b and the message 122a (the entire operation guide section 122) may be colored in the first color. Furthermore, a frame surrounding the message 122a and the index image 122b may be displayed. In this case, the frame may be colored in the first color, or the area inside the frame may be colored in the first color. In this embodiment, the first color is yellow to attract the user's attention, but it may be a color other than yellow as long as it can attract attention.
[0062] The setting section 124 is provided for setting color conditions (color copy / black and white copy) in the copy service, and includes a plurality of setting keys (operation keys) to which different color conditions are assigned. The setting section 124 of the color setting screen 120 includes a setting key 124a to which a color copy setting is assigned, and a setting key 124b to which a black and white copy setting is assigned. However, the setting keys 124a and 124b each include a graphic image of a predetermined shape (for example, a circle) indicating the setting content in addition to a frame, a background area, and a character string. The graphic image is also arranged in the background area. The color conditions in the copy service are set (selected) by operating either of the setting keys 124a and 124b.
[0063] However, each of the setting keys 124a and 124b included in the setting unit 124 is colored in a third color (for example, light gray) different from the first color and the second color before being operated (selected). On the other hand, when each of the setting keys 124a and 124b is operated (selected), a part of it is colored in a fourth color (for example, blue) other than the first color, the second color, and the third color. That is, each of the setting keys 124a and 124b is colored in the fourth color according to the progress of the operation (setting operation) for setting the operating conditions. That is, when either of the setting keys 124a and 124b is operated, a part of the setting unit 124 (for example, the background area) is colored in the fourth color. As described above, each of the setting keys 124a and 124b is not colored in the first color regardless of whether it is operated or not.
[0064] Therefore, the user can intuitively recognize that the setting key colored in the fourth color is in a selected state. When the setting key 124a is operated, the background area of the setting key 124a is colored in the fourth color as shown in Fig. 6, but this is not limited to this, and the frame line, graphic image, or character string of the setting key 124a may be colored in the fourth color.
[0065] As described above, in the color setting screen 120, when the color conditions in the copy service are set, the transition key 120b is enabled. That is, when either the setting key 124a or 124b is operated, the transition key 120b is enabled. As shown in FIG. 5, the transition key 120b is colored in a color (for example, a third color (light gray)) different from the first color before being enabled. On the other hand, when the transition key 120b is enabled, it is colored in the first color. That is, the transition key 120b is one of the first type of operation keys colored in the first color, and a part of the transition key 120b is colored in the first color according to the progress of the setting operation. At this time, a part of the transition key 120b (for example, a background area) is colored in the first color, and the part of the transition key 120b other than the part colored in the first color is colored in a color other than the first color (for example, black which is the second color).
[0066] Therefore, the user can intuitively recognize from the display state of transition key 120b (a state in which a part of transition key 120b is colored in the first color) that it is possible to proceed to the next operation screen. In the example shown in Fig. 6, the background region of transition key 120b is colored in the first color, but this is not limited to this, and the border or character string of transition key 120b may be colored in the first color.
[0067] That is, when the color conditions for the copy service are set, a part of the operation guide portion 122 and a part of the transition keys 120b are colored in the same first color. Basically, an operation is required to proceed to the next operation screen or to execute a service, and an operation key to guide the user (guidance target key) is a first type of operation key colored in the first color. The reason why the transition key 120b is included in the first type of operation keys colored in the first color is that the transition key 120b is one of the guidance target keys.
[0068] Furthermore, the portions of the operation screen (here, color setting screen 120) other than operation guide section 122 and other than transition key 120b, which is the guidance target key, are colored in a color different from the first color. Therefore, only a portion of operation guide section 122 and a portion of the guidance target key are colored in the first color, and the user can intuitively recognize that transition key 120b is the key to be operated (guidance target key). This also applies to other operation screens (for example, guidance screen 130 and final setting screen 140) described later.
[0069] Furthermore, in this embodiment, the end key 120a, the back key 120c, and the setting keys 124a and 124b are not colored in the first color (corresponding to the second type of operation keys). That is, the multiple operation keys displayed on the operation screen include the first type of operation keys that are colored in the first color and the second type of operation keys that are not colored in the first color.
[0070] The above-mentioned setting keys 124a and 124b may be included in the guidance target keys, and a part of each of the setting keys 124a and 124b may be colored in a first color (the setting keys 124a and 124b are included in the first type of operation keys) according to the progress of the setting operation. This also applies to other setting keys (the end key 120a and the back key 120c). However, not all operation keys included in the operation screen are included in the first type of operation keys (corresponding to the first type of operation keys).
[0071] The progress display bar 126 is displayed at the bottom end of the display area of the display 14. This progress display bar 126 is a status indicator that displays the progress of the setting operation at the current time. Specifically, this progress display bar 126 includes a straight bar portion 126a that extends linearly in the horizontal direction, and a plurality of step marks 126b arranged at predetermined intervals on this straight bar portion 126a. The position of each step mark 126b corresponds to the progress of the setting operation. An appropriate color is applied to each of the straight bar portion 126a and the step marks 126b according to the progress of the setting operation at the current time. For example, the boundary of the color applied to the straight bar portion 126a and the step marks 126b moves in the direction in which the straight bar portion 126a extends (for example, left and right direction) according to the progress of the setting operation at the current time. Specifically, as the progress of the setting operation progresses, the color boundary applied to the straight bar portion 126a and the step marks 126b moves in one direction (for example, to the right), and as the progress of the setting operation recedes, the color boundary applied to the straight bar portion 126a and the step marks 126b moves in the other direction (for example, to the left). Therefore, the user can intuitively recognize the current progress of the setting operation from the display mode of the progress display bar 126. The above description of the progress display bar 126 also applies to the progress display bars 136 and 146 described below.
[0072] Moreover, the transition key 120b is disposed adjacent to one end of the progress display bar 126 (in a direction indicating that the progress of the setting operation has progressed), and the back key 120c is disposed adjacent to the other end of the progress display bar 126 (in a direction indicating that the progress of the setting operation has regressed). That is, the transition key 120b and the back key 120c are disposed in the same area as the progress display bar 126 (the lower end of the display area of the display 14), but on opposite sides of the progress display bar 126. Moreover, the transition key 120b is disposed in a direction indicating that the progress of the setting operation has progressed as viewed from the progress display bar 126, and the back key 120c is disposed in a direction indicating that the progress of the setting operation has regressed as viewed from the progress display bar 126.
[0073] When the enabled transition key 120b is operated, the operation screens subsequent to the color setting screen 120 are displayed on the display 14 in sequence.
[0074] When it comes to the stage of reading the original, a guide screen 130 is displayed on the display 14, as shown in Fig. 7. The guide screen 130 is a screen for guiding the user on how to set (place) the original, and includes an end key 130a, a transition key 130b, a back key 130c, an operation guide section 132, a placement method guide section 134, and a progress display bar 136.
[0075] On the guide screen 130, a message 132a is displayed in the operation guide section 132 to encourage the user to set the document properly and start scanning the document, such as "Place the document landscape and press 'Read document'." Also, the placement method guide section 134 displays a guide image (still image or moving image) to guide the user to place the document on the document placement table in the appropriate position and orientation (to provide operational guidance to the user).
[0076] Since the guide screen 130 is not a screen for setting the operating conditions of the service, the transition key 130b is enabled from the beginning. That is, on the guide screen 130, it is possible to proceed to the next operation screen from the beginning. The transition key 130b is one of the first type of operation keys, and a part of the transition key 130b is colored in the first color from the beginning. Also, on the guide screen 130, the operation keys other than the transition key 130b (the end key 130a and the back key 130c) are the second type of operation keys, and are not colored in the first color. Therefore, the user can intuitively recognize that the transition key 130b is a key to be operated (guidance target key) from the display mode of the transition key 130b. As such, an example of a screen in which the transition key, which is the first type of operation key, is enabled from the beginning and a part of the transition key is colored in the first color from the beginning is a preview screen in which a document read image is displayed after the document is read.
[0077] In addition to the function of proceeding to the next operation screen, the transition key 130b is assigned a function of starting (executing) reading of the document. That is, the transition key 130b is also a reading start key for accepting an operation to start reading of the document. Therefore, when the transition key 130b is operated, reading of the document is started, image data read by the image reading unit 72 is generated, and the operation screens following the guide screen 130 are displayed on the display 14 in sequence.
[0078] Then, when the operating conditions necessary for executing the service are set, a final setting screen 140 is displayed on the display 14, as shown in Fig. 8. The final setting screen 140 is a screen for confirming the operating conditions set in each operation screen up to that point, such as the color setting screen 120, and for finally determining the operating conditions, and includes an end key 140a, a transition key 140b, a back key 140c, an operation guide section 142, a setting section 144, and a progress display bar 146.
[0079] On the final setting screen 140, a message 142a is displayed in the operation guide section 142 to prompt the user to confirm the operating conditions, such as "Please confirm the contents and if OK, press 'Start'." In addition, the setting section 144 displays setting keys for setting the number of copies to be printed and the payment method (for example, a cash key for setting the payment method to cash and an electronic money key for setting the payment method to electronic money).
[0080] The transition key 140b is assigned a function to proceed to the next operation screen, as well as a function to start (execute) a job related to the main service (in this case, a copy job) under set operating conditions. In other words, the transition key 140b is also a start key for accepting an operation to start a copy job.
[0081] In addition, in the final setting screen 140, the transition key 140b corresponds to a first type of operation key, and when the number of copies to be printed and the payment method are set, the transition key 140b is enabled and a part of the transition key 140b is colored in a first color. In addition, in the guidance screen 130, the operation keys other than the transition key 130b (the end key 140a, the back key 140c, and the setting key included in the setting section 144) are second type of operation keys and are not colored in the first color. Therefore, the user can intuitively recognize that the transition key 140b is the key to be operated (the key to be guided) from the display state of the transition key 140b. Then, when the transition key 140b is operated, a copy job is started.
[0082] As described above, the display modes of the operation screens for setting the operating conditions have been explained using the color setting screen 120, the guide screen 130, and the final setting screen 140 as examples, but the operation screens for setting the operating conditions may include screens other than these.
[0083] For example, the operation screen for setting the operating conditions of the copy service may include a paper setting screen for setting the size of copy paper (paper size), a preview screen for checking the read image data (print image data) based on the image of the front side of the document, an execution notification screen for notifying the user that a copy job is being executed, and a completion notification screen for notifying the user that the copy job is completed. In these screens, an operation guide section corresponding to the operation guide section 122, 132, and 142 and a transition key corresponding to the transition key 120b, 130b, and 140b are displayed. Also, in each operation screen, a setting key (corresponding to the setting key 124a and 124b) for setting the operating conditions to be set in each operation screen may be displayed. In this case, the setting key is colored in a color different from the first color (for example, a light gray color that is a third color) before it is operated. Then, when the setting key is operated, a part of the setting key may be colored in a fourth color (for example, blue), or a part of the setting key may be colored in a first color (for example, yellow). Furthermore, on a screen for setting the operating conditions of a service, such as a paper setting screen, the transition keys are disabled until the print paper conditions are set, and cannot be operated unless the print paper conditions are set. On the other hand, on screens that are not for setting the operating conditions of a service, such as a preview screen, an execution notification screen, and a completion notification screen, the transition keys are enabled from the beginning, and some of them are colored in a first color from the beginning.
[0084] Further, although a plurality of operation screens for setting the operating conditions of the copy service have been described as an example, a plurality of operation screens for setting the operating conditions of services other than the copy service also display an operation guide section equivalent to the operation guide section 122, etc., and transition keys equivalent to the transition keys 120b, etc. Also, a plurality of operation screens for setting the operating conditions of services other than the copy service may also display setting keys for setting the operating conditions to be set on each operation screen.
[0085] The above-mentioned operation of the information processing system 100 is realized by the CPU 32 of the information processing device 10 executing an information processing program for the information processing device 10 stored in the RAM 34, and the CPU 82 of the image forming device 70 executing an information processing program for the image forming device 70 stored in the RAM 84. Specific processing will be described later with reference to a flow chart.
[0086] Fig. 9 is an illustrative view showing an example of a memory map 300 of the RAM 34 of the information processing device 10 shown in Fig. 2. As shown in Fig. 9, the RAM 34 includes a program storage area 302 and a data storage area 304. As described above, the program storage area 302 of the RAM 34 stores an information processing program for the information processing device 10. The information processing program for the information processing device 10 includes a communication program 302a, an operation detection program 302b, a display program 302c, and a determination program 302d.
[0087] The communication program 302a is a program for communicating (transmitting and receiving) data with the image forming apparatus 70, an external computer such as a server, or other devices via a network.
[0088] The operation detection program 302b is a program for detecting a touch input. The CPU 32 acquires touch coordinate data output from the touch panel 12 in accordance with this operation detection program 302b, and stores the acquired touch coordinate data in the RAM 34 in chronological order.
[0089] Display program 302c is a program for generating display image data, i.e., screen data for the various operation screens and the like, using image generation data 304b described later, and outputting the data to display 14. Display program 302c is also a program for changing the display color of the operation guide section and guidance target keys displayed on each operation screen (coloring at least a part of the operation guide section and the first type of operation keys in a first color), changing the display color of the setting keys, and changing the display mode of progress display bar 126 according to the progress of the setting operation.
[0090] The determination program 302d is a program for determining whether to proceed to the next operation screen (whether to color the first type of operation keys in the first color). In addition, when a setting key included in the first type of operation keys exists, the determination program 302d is also a program for determining whether the setting key included in the first type of operation keys has been operated (whether to color a part of the setting key included in the first type of operation keys in the first color).
[0091] Although not shown in the figure, the program storage area 302 may store a program for setting fees for services, etc. in the information processing system 100, a storage medium connection program for controlling the writing of data to various storage media attached to the storage medium connection unit 16 and the reading of data from various storage media, a ticket printing program for controlling the ticket printer 18 to print character strings, images, barcodes, etc. on roll paper, a code reading program for controlling the code reading unit 20 to extract a code image from an image captured by a laser scanner or camera and decode the extracted code image, a photo printer program for controlling the code reading unit 20 to extract a code image from an image captured by a laser scanner or camera and decode the extracted code image, and a photo printer program for controlling the code reading unit 20 to extract a code image from an image captured by a laser scanner or camera and decode the extracted code image. The program also stores a photo printing program that controls the printer 26 to print an image on photo paper, a short-range communication program that controls the short-range communication unit 22 to realize data communication with a communication target (such as an identification card, membership card, or electronic money medium), and a currency processing program 302i that controls the currency processing unit 24 to calculate the amount inserted and return coins from the coin return slot 24b or return banknotes from the banknote insertion slot based on the balance remaining after deducting fees for specified services, etc. from the inserted amount, as well as programs for selecting and executing various functions equipped in the information processing device 10.
[0092] Further, data storage area 304 of RAM 34 stores operation input data 304a, image generation data 304b, coloring flag 304c, etc. Operation input data 304a is data in which touch coordinate data detected according to operation detection program 302b is stored in chronological order. Image generation data 304b is display image data corresponding to various screens to be displayed on display 14. Coloring flag 304c is flag data for determining whether or not a guidance target key such as a transition key or a setting key is to be colored in a first color.
[0093] Although not shown in the figure, the data memory area 304 stores other data necessary for executing the information processing program for the information processing device 10, and is provided with timers (counters) and registers necessary for executing the information processing program for the information processing device 10.
[0094] Fig. 10 is an illustrative view showing an example of a memory map 400 of the RAM 84 of the image forming apparatus 70 shown in Fig. 3. As shown in Fig. 10, the RAM 84 includes a program storage area 402 and a data storage area 404. As described above, the program storage area 402 of the RAM 84 stores an information processing program for the image forming apparatus 70. The information processing program for the image forming apparatus 70 includes a communication program 402a, an image reading program 402b, and an image forming program 402c.
[0095] The communication program 402a is a program for communicating with the information processing device 10 or an external computer such as a server or other devices via a network.
[0096] The image reading program 402b is a program for controlling the image reading unit 72 to read (scan) an image of a document placed on the document placement plate, and output an image signal (scanned image data) corresponding to the read image.
[0097] The image forming program 402c is a program for controlling the image forming unit 74 to form a multi-color or monochrome image on a recording medium (paper) in accordance with image data 404a such as scanned image data or input image data.
[0098] Although not shown, the program storage area 402 also stores programs for selecting and executing various functions of the image forming apparatus 70.
[0099] Furthermore, image data 404a and the like are stored in the data storage area 404 of the RAM 84. The image data 404a is image data read by the image reading unit 72 or image data input from an external computer such as a server.
[0100] Although not shown in the figure, the data memory area 404 stores other data necessary for executing the information processing program for the image forming device 70, and is provided with timers (counters) and registers necessary for executing the information processing program for the image forming device 70.
[0101] Fig. 11 is a flow diagram showing an example of information processing executed by the CPU 32 of the information processing device 10 shown in Fig. 2. This information processing is started when a service is selected.
[0102] As shown in FIG. 11, when the CPU 32 of the information processing device 10 starts information processing, in step S1, the CPU 32 causes the display 14 to display a first operation screen among a plurality of operation screens for setting up a selected service, and in step S3, it determines whether or not it is possible to proceed to the next operation screen.
[0103] If step S3 is "NO", that is, if it is determined that it is not possible to proceed to the next operation screen, then in step S5 it is determined whether or not a setting key has been selected. If step S5 is "NO", that is, if it is determined that a setting key has not been selected, then the process returns to step S3. On the other hand, if step S5 is "YES", that is, if it is determined that a setting key has been selected, then in step S7, a part of the selected setting key is colored a fourth color, and the process returns to step S3.
[0104] On the other hand, if the answer is "YES" in step S3, that is, if it is determined that it is possible to proceed to the next operation screen, then in step S9, a part of the transition key, which is a first type of operation key, is colored in a first color, and in step S11, it is determined whether or not the transition key has been selected.
[0105] If "NO" in step S11, that is, if it is determined that a transition key has not been selected, the process returns to step S3. On the other hand, if "YES" in step S11, that is, if it is determined that a transition key has been selected, the next operation screen is displayed in step S13, and it is determined in step S15 whether or not to end the service.
[0106] If "NO" in step S15, that is, if it is determined not to end the service, the process returns to step S3. On the other hand, if "YES" in step S15, that is, if it is determined to end the service, the information processing is ended.
[0107] In this first embodiment, a part of the operation guide section 122 including a message 122a for providing operation guidance to the user and a first type of operation key among the multiple operation keys are colored in a first color, and operation keys other than the first type of operation key among the multiple operation keys (second type of operation key) on the operation screen are colored in a color different from the first color. Therefore, the user of the information processing system 100 can intuitively recognize that the first type of operation key is the key to be operated (guidance target key), thereby improving the operability on the operation screen.
[0108] [Second Example] The information processing device 10 of the second embodiment is the same as that of the first embodiment except that a guidance image is displayed on each operation screen to help the user recognize the operation key to be operated. Therefore, only the differences from the first embodiment will be described and duplicated explanations will be omitted.
[0109] An example of the operation of the information processing system 100 of the second embodiment will be described with reference to Fig. 12 to Fig. 14. In the second embodiment, a guidance image is displayed to allow the user to recognize the operation key to be operated. The following description will be given taking the color setting screen 120 and the guide screen 130 as examples.
[0110] 12 shows an example of the color setting screen 120 in an initial state. As described in the first embodiment, the color setting screen 120 is a screen for setting the operating conditions of a service. Therefore, until the color conditions are set, that is, until either the setting keys 124a or 124b is operated, the transition key 120b is disabled and is colored in a color different from the first color (for example, a third color). The setting keys 124a and 124b are also colored in a color different from the first color (for example, a third color).
[0111] In a screen for setting the operating conditions of a service, such as the color setting screen 120, it is necessary to operate a setting key (for example, the setting keys 124a and 124b in the color setting screen 120) in order to be able to proceed to the next operation screen. In this initial state of the color setting screen 120, a guidance image 128 is displayed to make the user recognize that the setting keys 124a and 124b are the operation keys to be operated. For example, as the guidance image 128, an image of an arrow extending from the operation guide section 122 toward the setting keys 124a and 124b (the setting section 124) is displayed. In detail, as the guidance image 128, an image of an arrow extending from a portion of the operation guide section 122 colored in the first color (the index image 122b in FIG. 12) toward the setting keys 124a and 124b (the setting section 124) is displayed. Therefore, the user can intuitively recognize that the setting keys 124a and 124b are the operation keys to be operated next.
[0112] Next, FIG. 13 shows an example of the color setting screen 120 when the setting key 124a is operated. As described in the first embodiment, when the setting key 124a is operated, a part of the setting key 124a is colored in the fourth color. Also, when the setting key 124a is operated, the state becomes one in which it is possible to proceed to the next operation screen, and a part of the transition key 120b, which is a first type of operation key, is colored in the first color. In the color setting screen 120 in this state, a guidance image 128 is displayed to make the user recognize that the transition key 120b is the operation key to be operated. In this case, as the guidance image 128, an image of an arrow extending from the selected setting key (the setting key colored in the fourth color, in the example shown in FIG. 13, the setting key 124a) to the transition key 120b is displayed. Therefore, the user can intuitively recognize that the transition key 120b is the operation key to be operated next.
[0113] FIG. 14 shows an example of the guide screen 130. As described in the first embodiment, the guide screen 130 is not a screen for setting the operating conditions of a service. Therefore, in the guide screen 130, the transition key 130b, which is a first type of operation key, is enabled (colored in a first color) from the beginning, and the user can proceed to the next operation screen from the beginning. In the guide screen 130, a guidance image 138 is displayed to make the user recognize that the transition key 130b is the operation key to be operated. In this case, as the guidance image 138, an image of an arrow extending from a portion of the operation guide section 132 colored in the first color (the index image 132b in FIG. 14) toward the transition key 130b is displayed. Therefore, the user can intuitively recognize that the transition key 130b is the operation key to be operated next.
[0114] However, the guidance image 138 is displayed so as not to overlap with the placement method guide section 134 for guiding the user on the operation method, etc. For example, the guidance image 138 is displayed so as to avoid the display area of the guidance image of the placement method guide section 134.
[0115] Below, the information processing in the second embodiment will be explained using a flow diagram. The same reference symbols will be used for processes that are the same as the information processing explained in the first embodiment, and explanations of overlapping content will be omitted or will be explained briefly.
[0116] Fig. 15 is a flow diagram showing an example of information processing in the second embodiment. As shown in Fig. 15, when the CPU 32 starts information processing, if the result is "NO" in step S3, then in step S31 it displays a guidance image pointing to the setting key, and proceeds to step S5. On the other hand, if the result is "YES" in step S3, then in step S9 it colors a part of the transition key, which is the first type of operation key, in a first color, and in step S33 it displays a guidance image pointing to the transition key, and proceeds to step S11.
[0117] The process contents from step S1 to step S15 are the same as those in the first embodiment, so the description will be omitted.
[0118] According to the second embodiment, it is possible to allow the user to recognize the keys to be operated on each operation screen.
[0119] The specific configurations and the like given in the above embodiments are merely examples and can be modified as appropriate depending on the actual product.
[0120] In the above embodiment, the information processing device 10 includes the display 14 with the touch panel 12, and the operation screen is displayed on the display 14, but this is not necessarily limited to the above. For example, the image forming device 70 may include a display with a touch panel (corresponding to a first display). In this case, the display 14 with the touch panel 12 of the information processing device 10 may be omitted, or the information processing device 10 may continue to include the display 14 with the touch panel 12 (a configuration in which both the information processing device 10 and the image forming device 70 include displays with touch panels). However, when the display 14 with the touch panel 12 of the information processing device 10 is omitted, the operation screen is displayed on the display of the image forming device 70. Also, when both the information processing device 10 and the image forming device 70 include displays with touch panels, the operation screen may be displayed on each display, or the operation screen may be displayed on one of the displays. When the operation screen is displayed on the display of the image forming device 70, the user can perform job settings, etc. on the operation screen by touch input to the touch panel of the image forming device 70.
[0121] Furthermore, in the above-described embodiment, the operation screen for setting the operating conditions of the service is disabled until the operating conditions of the service are set, but the transition keys may be enabled (part of the transition keys may be colored a first color) from the time the operation screen for setting the operating conditions of the service is displayed.
[0122] Furthermore, in the above embodiment, a plurality of operation keys are displayed on the operation screen, but only one operation key may be displayed on the operation screen. In this case, the one operation key displayed on the operation screen may be a first type of operation key that is colored in a first color. [Explanation of symbols]
[0123] 10. Information processing device 12...Touch panel 14. Display 32...CPU 34...RAM 36...ROM 70...Image forming device
Claims
1. An information processing device that provides a predetermined service to a user, Display, and A display control means is provided, The display control means displaying, on the display, an operation screen including one or more operation keys for receiving a user operation; displaying a colored portion colored in a first color in a first display area different from a second display area for displaying the one or more operation keys of the operation screen; On the operation screen, the operation key operated by the user is displayed in a second color; After the user operation on the operated operation key is accepted, an operation key requiring a next operation by the user is displayed in the first color.
2. 2. The information processing apparatus according to claim 1, wherein the operation key requiring the next operation by the user is a transition key for displaying a next operation screen or a read start key for accepting an operation to start reading a document.
3. The display has a rectangular display surface, 3. The information processing device according to claim 1, wherein the display control means displays the colored portion near a first side of the display surface, and displays an operation key requiring the next operation by the user near a second side different from the first side.
4. The display control means before the operation key is operated by the user, the operation key requiring the next operation by the user is disabled; 4 . The information processing apparatus according to claim 1 , further comprising: a step of validating an operation key that requires a next operation by the user after the user operation on the operation key is accepted.
5. A display control method for an information processing device having a display and providing a predetermined service to a user, comprising: displaying, on the display, an operation screen including one or more operation keys for receiving a user operation; displaying a colored portion colored in a first color in a first display area different from a second display area for displaying the one or more operation keys of the operation screen; On the operation screen, the operation key operated by the user is displayed in a second color; After the user operation on the operated operation key is accepted, an operation key requiring a next operation by the user is displayed in the first color.
Citation Information
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