Recruitment activity support system, recruitment activity support server, program, and recruitment activity support method

Abstract

A recruitment activity support system, a recruitment activity support server, a program, and a recruitment activity support method are provided that can provide high-quality and uniform recruitment activity support. [Solution] The system includes an information acquisition unit 131 that acquires recruiting activity information including job posting information from a recruiter, a problem extraction unit 132 that extracts problems in the recruiting activity process of the job posting information based on the recruiting activity information, and a presentation unit 134 that presents the problems to the recruiter.

Description

[Technical field]

[0001] The present invention relates to a recruiting activity support system, a recruiting activity support server, a program, and a recruiting activity support method. [Background technology]

[0002] In recent years, job matching services have played a role in efficiently connecting the needs of companies (employers) and job seekers. Job site operators are strengthening their comprehensive matching support by utilizing AI (Artificial Intelligence) and digital technology, and by expanding ancillary services such as extensive support from agents and direct scouting.

[0003] The functions required for a job matching service can be roughly divided into those for the job seeker and the job offerer. For example, Patent Document 1 describes a technology for providing advice on how to improve a job posting on the job offerer side. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] JP 2018-045690 A Summary of the Invention [Problem to be solved by the invention]

[0005] The recruitment process involves multiple steps, from formulating a recruitment plan and creating a job posting, through the recruiting process and selection process, to making the hiring decision. For this reason, when recruitment activities are not progressing smoothly, issues may arise in multiple steps, and recruiters may not be able to accurately grasp the issues. Even if they are able to identify the issues, they may not be able to find an appropriate solution for the issues and the goals of the recruitment activities, which may prevent them from taking the next action. Furthermore, if there is little experience in recruiting activities or the recruiting strategy is unclear, human resources personnel etc. are unlikely to feel the need to identify issues in the first place.

[0006] Furthermore, when it comes to identifying problems and proposing solutions, it relies on the skills and experience of the recruitment agency's staff, which can vary in quality.

[0007] Therefore, an object of the present disclosure is to provide a recruitment activity support system, a recruitment activity support server, a program, and a recruitment activity support method that can provide high-quality, uniform recruitment activity support. [Means for solving the problem]

[0008] The recruitment activity support system of the present invention comprises an information acquisition unit that acquires recruitment activity information including job advertisement information from a recruiter, a problem extraction unit that extracts problems in the recruiting activity process of the job advertisement information based on the recruitment activity information, and a presentation unit that presents the problems to the recruiter.

[0009] The recruitment activity support server of the present invention comprises an information acquisition unit that acquires recruitment activity information including job advertisement information from a recruiter, a problem extraction unit that extracts problems in the recruiting activity process of the job advertisement information based on the recruitment activity information, and a presentation unit that presents the problems to the recruiter.

[0010] In addition, the program of the present invention causes a computer to execute an information acquisition step of acquiring recruiting activity information including job advertisement information from an employer, a problem extraction step of extracting problems in the recruiting activity process of the job advertisement information based on the recruiting activity information, and a presentation step of presenting the problems to the employer.

[0011] The recruitment activity support method of the present invention comprises an information acquisition step of acquiring recruitment activity information including job advertisement information from a recruiter, a problem extraction step of extracting problems in the recruiting activity process of the job advertisement information based on the recruitment activity information, and a presentation step of presenting the problems to the recruiter. Effect of the Invention

[0012] According to the present disclosure, it is possible to provide a recruitment activity support system, a recruitment activity support server, a program, and a recruitment activity support method that can provide high-quality and uniform recruitment activity support. [Brief description of the drawings]

[0013] [Figure 1] 1 is a schematic diagram showing a recruitment activity support system according to an embodiment of the present invention. [Diagram 2] 2 is a functional block diagram of a recruitment activity support server according to an embodiment of the present invention. FIG. [Diagram 3] 2 is a diagram showing an example of information stored in a memory unit of the recruitment activity support server according to the embodiment of the present invention. FIG. [Figure 4] FIG. 2 is a functional block diagram of a user terminal according to an embodiment of the present invention. [Diagram 5] 13 is a diagram showing a specific example of a screen displayed on a user terminal of the recruitment activity support service according to the embodiment of the present invention. FIG. [Figure 6] 4 is a flowchart showing a recruiting activity support process performed by the recruiting activity support system according to the embodiment of the present invention. [Figure 7] FIG. 1 is a block diagram showing a basic configuration of a computer. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0014] Hereinafter, a recruitment activity support system 1 according to an embodiment of the present invention will be described with reference to the drawings. In all drawings explaining the embodiment, the same components are given the same reference numerals, and repeated description will be omitted.

[0015] <System configuration> FIG. 1 is a schematic diagram showing a recruitment activity support system 1 according to an embodiment of the present invention.

[0016] The recruitment activity support system 1 comprises a recruitment activity support server 100 (hereinafter simply referred to as server 100), a user terminal 200, and an internal tool 300. In the system configuration example shown in FIG. 1, only one user terminal 200 and one internal tool 300 are shown, but there may be more than one. The server 100, the user terminal 200, and the internal tool 300 are connected to a network NW and can communicate with each other via the network NW. The network NW includes the Internet and an intranet. The network NW may include a LAN (Local Area Network) and / or a WAN (Wide Area Network).

[0017] The server 100, the user terminal 200, and the internal tool 300 each include one or more computers 900. The basic configuration of the computer 900 will be described later.

[0018] The server 100 is an information processing device that provides a recruiting activity support service that presents issues related to the recruiter's recruiting activities and solutions to the user terminals 200 used by multiple users (recruiters) who access the server 100 via the network NW. Users of the recruiting activity support service are recruiters who are recruiting, such as companies, enterprises, corporations, government agencies, etc.

[0019] The user terminal 200 is a terminal device used by a recruiter. The functional configuration of the user terminal 200 will be described later.

[0020] The internal tool 300 is a recruitment activity support tool operated by the operator of the recruitment activity support service. The internal tool 300 provides various functions such as optimization of recruitment targets, attractiveness of job postings, macro recruitment activity market trend reports, analysis of applicants and potential applicants, and interview preparation, based on a huge amount of market data on recruitment activities from the past to the present held by the operator. By linking with the internal tool 300, the above-mentioned various functions can be used to easily improve the accuracy of recruitment plans, reduce recruitment costs, optimize personnel placement, and enhance personnel strategies. In FIG. 1, the internal tool 300 is provided separately from the server 100, but it may be provided within the server 100 as part of the functions of the server 100.

[0021] 2 is a functional block diagram of the server 100 according to the embodiment of the present invention. The server 100 includes a communication unit 110, a storage unit 120, and a processing unit .

[0022] The communication unit 110 is a network interface and communicates with the user terminal 200 and the internal tool 300 via the network NW. The communication unit 110 passes data received from the user terminal 200 and the internal tool 300 to the processing unit 130, and transmits data generated by the processing unit 130 to the user terminal 200 and the internal tool 300.

[0023] The storage unit 120 is configured using a storage device such as a magnetic hard disk, a semiconductor storage device, etc. The storage unit 120 stores an application program 121, an internal database 122, and a mathematical model 123.

[0024] The application program 121 is executed by the processing unit 130 and is a program for mainly implementing each functional unit of the processing unit 130.

[0025] The internal database 122 includes a recruiting activity database (hereinafter referred to as a recruiting activity DB) described later. The recruiting activity DB is a database that manages and stores recruiting activity information. Information included in the recruiting activity information will be described later.

[0026] The mathematical model 123 is a model that has learned recruitment activity information. Specifically, the model learns the correlation between a number of past recruitment activity information items and the problems and solutions of recruitment activities based on the recruitment activity information. The number of past recruitment activity information items includes information on employers, information on job postings, recruitment activity progress information, and information on job seekers. More specifically, the mathematical model 123 is a model that learns the correlation between a plurality of pieces of past recruiting activity information and the problems and their solutions in each step of the recruiting activity based on the recruiting activity information. The learning targets may include problems common to a plurality of steps in one job posting and their solutions, problems that occur depending on the context of two or more steps in one job posting and their solutions, and problems in a specific step common to two or more job postings of the same employer and their solutions. The mathematical model 123 may learn the correlation between problems and solutions based on the recruiting activity information of the job posting of a successful case of recruiting activity based on the recruiting activity information. For example, when the mathematical model 124 extracts insufficient information in the job posting as a problem in the recruiting step for the input job posting, it can output a solution including keywords that are commonly written in job postings with high views and application rates. Learning may further be conducted by industry, by job type, by region, or by time period until some or all of the major or minor steps of the recruitment process are completed. The mathematical model 123 is linked to the internal tool 300, and by receiving at least a portion of the recruiter's recruiting activity information as input, the mathematical model 123 utilizes the functions of the internal tool 300 as necessary to output issues and solutions in the recruiter's recruiting activities based on the recruiting activity information.

[0027] FIG. 3 is a diagram showing an example of information stored in the internal database 122 of the server 100 according to the embodiment of the present invention.

[0028] As shown in FIG. 3, the internal database 122 includes a recruitment activity DB.

[0029] The recruiting activity DB is a database that stores and manages information (recruiting activity information) related to recruiters' recruiting activities for each recruiter and each job posting (each job posting).

[0030] The recruiting activity DB includes recruiter information and job seeker information as recruiting activity information. Note that, among the recruiter information, information that needs to be input or updated by the recruiter may be input or updated by the person in charge of the operator of the recruiting activity support service.

[0031] The recruiter information includes a recruiter ID, recruiter basic information, and recruitment information. The recruiter ID is an identifier for uniquely identifying a recruiter, and is automatically assigned by the server 100 to each recruiter. The basic information of the employer is basic information such as the employer's name, type of business, address, etc. The basic information of the employer is basically registered in the server 100 by the employer when registering for the recruitment activity support service.

[0032] The job information includes a job ID, job posting information, recruitment progress information, job success or failure, and analysis results. The job ID is an identifier for uniquely identifying a job (job posting), and is automatically assigned by the server 100 to each job (job posting). The job posting information is information related to the recruiting conditions of the recruiter. The recruiter registers the job posting information in the server 100 when a new recruitment request occurs.

[0033] The recruitment activity progress information includes an activity progress ID, a process type, an activity type, and activity details. The activity progress ID is an identifier for uniquely identifying the activity progress information, and is automatically assigned by the server 100 to each piece of activity progress information. The process type is information that specifies the type of recruitment process to which the activity progress belongs. The process type is information that is input (selected, set) by the recruiter on the user terminal 200. The process type includes, for example, major items such as a pre-process, a recruiting process, a selection process, and a post-process. The process type further includes minor items that subdivide the major items. The minor items of the pre-process include a personnel / management coordination process, a personnel / recruiting department coordination process, a recruitment condition review process, a recruitment method review process, a job posting creation process, a candidate pool formation process, and a job posting adjustment process. The minor items of the recruitment process include a job posting publication process, and a job posting readjustment process. The minor processes of the selection process include an entry process, a document screening process, an aptitude test / examination process, and an interview process. The minor processes of the post-process include a result notification process, and a pre-employment process. The activity target is information that indicates the target of the recruitment activity. The activity target includes the target population (whole), target candidates (individuals), applicants (job seeker IDs), the company's organization (human resources, management, recruitment department), and agents. The activity details are information indicating the detailed contents of the recruitment activity. The activity details are information entered by the recruiter on the user terminal 200, or stored by the server 100 based on the information entered by the recruiter. The information may be in any form, such as text, image, video, audio, or electronic file. The activity details are, for example, viewing and application of job postings (from job seekers, job seekers in the target population, and scouted job seekers), conducting scouting, document screening results (pass / fail), conducting interviews, selection results (pass / fail), hearings (at the company's organization), education (at the company's organization), feedback (from applicants), advice (from agents), etc. When a job seeker applies to a job posting in the recruiting process, new activity progress information is created for that job posting, the recruiting process is selected as the process type, the applicant's job seeker ID is stored as the activity target, and the application is stored as the activity details. Also, for example, when the recruiter decides whether or not to select an applicant, new activity progress information is created for that job posting, the subsequent process is selected as the process type, the applicant's job seeker ID is stored as the activity target, and the selection result of "passed" is recorded as the activity details.

[0034] Recruitment success / failure is information that indicates whether the final result of a job offer is successful or unsuccessful for each job offer (job posting). Recruitment success / failure is basically information that is input (selected, set) by the recruiter on the user terminal 200. Recruitment success / failure includes at least two states: successful and unsuccessful. In principle, success is defined as the recruiter being able to hire the personnel desired. The definition of success is also displayed on the input operation screen for recruitment success / failure on the user terminal 200.

[0035] The analysis results include assignment-related information and a hiring decision rate. The issue-related information includes the issue ID, process type, issue, solution, and evaluation. The assignment ID is an identifier for uniquely identifying an assignment, and is automatically assigned by the server 100 to each assignment. The process type is information that indicates the process type of the recruitment process from which the issue is extracted. Specific items of the process type are the same as the process types of the recruitment activity progress information. The task is information that indicates the specific content of the task. The task is information that is extracted by the task extractor 132 of the server 100, which will be described later. The solution is information that indicates the specific content of a solution to a problem. The solution is information that is generated by the solution generating unit 133 of the server 100, which will be described later. The evaluation is information indicating the evaluation of the problem and / or the solution given as feedback from the employer. The evaluation may be, for example, a binary option of "good" or "bad," or may be three or more options.

[0036] The hiring decision rate is information indicating the probability of deciding on a hiring candidate, calculated by the solution generation unit 133 of the server 100, which will be described later, based on at least one of the recruiter information, the job posting information, and the hiring activity progress information.

[0037] The job seeker information includes a job seeker ID and basic information about the job seeker. The job seeker ID is an identifier for uniquely identifying a job seeker, and is automatically assigned by the server 100 to each job seeker. Basic information on job seekers includes information on the industry they currently belong to or have worked in, the type of job they currently belong to or have worked in, their age, the number of times they have changed jobs, their address, their educational background (school name), their annual income, and the name of their company.

[0038] Returning to Fig. 2, the description of the processing unit 130 of the server 100 will continue. The processing unit 130 includes, as functional units, an information acquisition unit 131, a problem extraction unit 132, a solution generation unit 133, a presentation unit 134, a progress confirmation unit 135, and a mathematical model update unit 136. The processing unit 130 executes an application program 121 stored in the storage unit 120, thereby realizing each of these functional units and executing each step of the recruitment activity support processing. The recruitment activity support processing will be described in detail later.

[0039] The information acquisition unit 131 acquires from the user terminal 200 recruiting activity information including job advertisement information and recruiting activity progress information for a specific job offer (assumed to be job offer A) from a recruiter.

[0040] The problem extraction unit 132 extracts problems for each step of the recruiting activities for the job offer A based on the recruiting activity information. Specifically, the problem extraction unit 132 analyzes the recruiting activity information acquired by the information acquisition unit 131 using the mathematical model 123, and extracts problems related to recruitment for each step of the recruiting activities. The term "each process" includes each major process, each minor process, and a combination thereof. For example, issues include "the time until the interview is too long" for the selection process, and "there are too many interviews" and "the interviews tend to be stressful" for the interview process. The issue extraction unit 132 extracts issues when, for example, the information acquisition unit 131 accepts a new registration for a job posting for job offer A, when an employer makes corrections to an already registered job posting and accepts an update registration, when it accepts information on the progress of recruitment activities for job offer A, when a request is made by the employer, etc.

[0041] The solution generation unit 133 generates a solution for each problem based on the recruitment activity information and the problem. Specifically, the solution generation unit 133 generates a solution for each problem using the mathematical model 123 based on the recruitment activity information acquired by the information acquisition unit 131 and the problem extracted by the problem extraction unit based on the recruitment activity information. For example, the solutions are broadly divided into "correcting the job posting" and "solving with other content". Specific solutions for "correcting the job posting" include the proposal of specific content proposals for the definition of the recruitment requirements in the previous process, the proposal of readjustment of the recruitment requirements, and the proposal of specific content that leads to further attractiveness of the job posting. Specific solutions for "solving with other content" include the proposal of educational content on recruitment activities for employers, such as how to proceed with an interview, and the proposal of other services that can further advance recruitment activities, such as recruitment advertisements and direct scout services. The solution generation unit 133 generates a solution for the extracted problem every time the problem extraction unit 132 extracts a problem.

[0042] The solution generating unit 133 may use the mathematical model 123 to calculate the hiring decision rate of the job posting when the employer implements the presented solution.

[0043] The presentation unit 134 presents (displays) the problem extracted by the problem extraction unit 132 and the solution generated by the solution generation unit 133 on the user terminal 200 used by the recruiter.

[0044] The presentation unit 134 may present (display) the hiring decision rate to the recruiter.

[0045] The presenting unit 134 may receive an evaluation from the employer for the presented problem and solution. Specifically, a user interface for receiving the evaluation may be provided to the user terminal 200 used by the employer. The subject of the evaluation may be the problem alone, the solution alone, both the problem and the solution, or the combination of the presented problem and solution.

[0046] The progress confirmation unit 135 presents a user interface on the user terminal 200 of the recruiting party for confirming the progress of the recruiting activity, including the implementation status of the solution presented to the recruiting party.

[0047] The mathematical model update unit 136 re-learns and updates the mathematical model 123 using the evaluations received from the recruiters.

[0048] 4 is a functional block diagram of a user terminal 200 according to an embodiment of the present invention. The user terminal 200 includes a communication unit 210, a storage unit 220, a control unit 230, a display unit 240, and an operation unit 250. The communication unit 210, the storage unit 220, the control unit 230, the display unit 240, and the operation unit 250 are electrically connected to each other via a communication bus 260. The user terminal 200 is, for example, a smartphone, a tablet terminal, a PC, or the like.

[0049] <Screen example> Next, examples of screens for the recruitment activity support service provided by the server 100 will be described.

[0050] FIG. 5 is a diagram showing a screen D100 which is an example of a screen for a recruitment activity support service that the server 100 according to the embodiment of the present invention displays on the user terminal 200. As shown in FIG.

[0051] A screen D100 shown in FIG. 5 is an example of a problem identification report screen that displays a judgment of the success or failure of the recruiting party's recruiting activities, problems, and solutions in order to support the recruiting party's recruiting activities.

[0052] The screen D100 has arranged thereon a title area D110 showing the title of the screen, an area D120 showing key points of the recruiting activity, and an area D130 for showing issues and solutions for each recruiting process.

[0053] In the title region D110, the character string "Recruitment Activity Issue Identification Report Evaluation Period: Evaluation Period 202X / 5 / 1-202X / 7 / 22" is arranged.

[0054] In the area D120, information identifying the employer and the job posting, a character string of "recruitment activity points", and a character string of "recruitment activity points" exemplifying the specific contents of the recruitment activity points, "1. The number of years of work experience is wider than the average, so it is set to lead to more referrals. 2. It would be good if online interviews could be introduced for the selection process. 3. The annual salary is lower than the average of other companies, so it would be good to consider revising it." are arranged. The recruitment activity points may be displayed by summarizing particularly important good and bad points of the job posting. For example, a summary of the top combinations that are likely to be effective among the combinations of issues and solutions for each process shown in the area D130 may be displayed.

[0055] At the top of the area D130, a character string that reads "Issues and solutions for each hiring process" is arranged. In the area D130, a major process area D131, a minor process area D132, a judgment area D133, an issue area D134, and a solution area D135 are further arranged in a matrix format.

[0056] Each item placed in the major process area D131 corresponds to a major item of the process type in the recruiting activity DB. Also, each item placed in the minor process area D132 corresponds to a minor item of the process type in the recruiting activity DB. Note that the minor items of the previous process in the recruiting activity DB, HR / management level adjustment process, HR / recruiting department adjustment process, recruitment conditions review process, recruitment method review process, job posting creation process, candidate pool formation process, and job posting adjustment process, are respectively represented in FIG. 5 as HR ⇔ management level, HR ⇔ recruiting department, recruitment conditions, recruitment method, job posting creation, candidate pool formation, and job posting adjustment. Similarly, the minor items of the recruitment process in the recruiting activity DB, job posting publication process and job posting readjustment process, are represented in FIG. 5 as job posting publication and job posting readjustment. The minor items of the selection process in the recruiting activity DB, entry process, document screening process, aptitude test / examination process, and interview process, are represented in FIG. 5 as entry, document screening, aptitude test / examination, and interview. The sub-items of the post-process of the recruitment activity DB, the result notification process and the pre-joining process, are respectively indicated as result notification and pre-joining process in FIG. 5.

[0057] In the judgment area D133, face icons indicating the pass / fail judgment for each adopted process are arranged for each process. If no problem is extracted, a face icon indicating "good" is arranged, and if a problem is extracted, a face icon indicating "bad" is arranged.

[0058] The problem area D134 and the solution area D135 show combinations of problems for each process extracted by the problem extraction unit 132 (only when there are problems), solutions generated by the solution generation unit 133 for the problems (only when there are problems), and the specific contents of each.

[0059] As an example of a combination of a problem and a solution, Figure 5 shows a specific problem of "annual salary" and a specific solution of "review with reference to the average of other companies" for the subitem "recruitment conditions." The character string "with reference to the average of other companies" is underlined, and by selecting (clicking or tapping) the character string, a comparison with the recruitment contents of competitors and reference information such as statistical values ​​may be displayed in a pop-up window or the like. Regarding the subitem "interview," a specific issue called "interview format" and a specific solution called "online support (applicants from rural areas)" are shown. The word "online support" is underlined, and by selecting (clicking or tapping) the word, reference information may be displayed, such as a suggestion of educational content such as an online interview course for employers provided by the operator, or a link to an internal tool 300 that provides functions for analyzing applicants and potential applicants and preparing for interviews. Alternatively, information indicating an increase in the number of applicants from rural areas in the applicant population due to the online support may be displayed. Furthermore, as supplemental information for the solution, the adoption decision rate when the solution is implemented may be displayed.

[0060] In this way, by displaying the combination of problems and solutions for each process in a manner that allows an overview of the entire recruiting process, it becomes easy and efficient to grasp the overall picture of the recruiting activity and where the problems lie, and it becomes easier to imagine the next action in relation to the goal and vision of the recruiting activity. Also, motivation to take the next action is increased.

[0061] <System Operation> Next, the operation of the recruiting activity support process of the recruiting activity support system 1 having the above-mentioned configuration and functions will be described with reference to a flowchart. The recruiting activity support process is a series of processes including a recruiting activity information acquisition process, a problem extraction process, a solution generation process, a presentation process, a progress confirmation process, and a mathematical model update process. The recruiting activity support process is executed following the entry of job posting information by the recruiter, following the entry of recruiting activity progress information by the recruiter, or in response to a request from a user.

[0062] FIG. 6 is a flowchart showing the recruiting activity support process by the recruiting activity support system 1 according to the embodiment of the present invention.

[0063] In step S101, user terminal 200 accepts input of recruiting activity information from a recruiter and transmits the recruiting activity information to server 100. Specifically, for example, input of job posting information or recruiting activity progress information is accepted as the recruiting activity information and transmitted to server 100. Information acquisition unit 131 of server 100 acquires the recruiting activity information from user terminal 200 and stores it in memory unit 120 (recruiting activity information acquisition process).

[0064] In step S102, the problem extraction unit 132 of the server 100 analyzes the recruiting activity information acquired in step S101 and extracts a problem for each step of the recruiting activity (problem extraction step). The problem extraction unit 132 stores the extracted problem for each step in the storage unit 120.

[0065] In step S103, the solution generating section 133 of the server 100 generates solutions to the problems extracted in step S102 (solution generating step).

[0066] In step S104, the presentation unit 134 of the server 100 presents (displays) the problem extracted in step S102 and the solution generated in step S103 on the user terminal 200 of the recruiter (presentation step).

[0067] In step S105, the server 100 judges whether or not a predetermined period has passed since step S104. If the judgment result is true (YES), that is, if the predetermined period has passed, the process proceeds to step S106. On the other hand, if the judgment result is false (NO), that is, if the predetermined period has not passed, the process returns to step S105.

[0068] In step S106, the progress confirmation unit 135 of the server 100 presents to the user terminal 200 of the recruiter a user interface for confirming the progress of the recruitment activity, including the implementation status of the solution presented in step S104 (progress confirmation process). Confirming the implementation status includes obtaining the recruiter's first answer (yes, no) to the first question "Did you implement the solution?" and obtaining a second evaluation answer (helpful, don't know, not helpful) to the second question "Was the proposal of the problem and solution helpful?", which is added if "yes" is selected.

[0069] In step S107, the user terminal 200 acquires the employer's response to the question confirming the implementation status, and transmits it to the server 100. Specifically, the user terminal 200 accepts only the first response (if the first response is "no"), or the first response and the second response (if the first response is "yes"), from the employer in the user interface presented in step S106, and transmits it to the server 100. The server 100 acquires the response (progress confirmation process).

[0070] In step S108, the mathematical model update unit 136 of the server 100 executes a process of updating the mathematical model 123 based on the second answer regarding the evaluation acquired in step S107 (mathematical model update step), and ends the flow.

[0071] The above-mentioned operation flows are not limited to being performed independently, but can be performed by combining two or more operation flows. For example, some steps of one operation flow may be added to another operation flow, or some steps of one operation flow may be replaced with some steps of another operation flow. In each flow, it is not necessary to execute all steps, and only some steps may be executed. In each flow, the order of steps may be changed as appropriate.

[0072] <Basic computer configuration> 7 is a block diagram showing a basic hardware configuration of a computer 900. The computer 900 has a control unit 901, a storage unit 902, a communication unit 903, an input unit 904, and an output unit 905. The control unit 901, the storage unit 902, the communication unit 903, the input unit 904, and the output unit 905 are electrically connected to each other via a communication bus 910.

[0073] The control unit 901 includes a CPU (Central Processing Unit, also called a processor) and is a device that controls each unit of the computer 900 and also reads out and executes various programs stored in the storage unit 902 .

[0074] The storage unit 902 includes a main storage device such as a dynamic random access memory (DRAM) and an auxiliary storage device such as a hard disk, and is a device for storing various programs for executing the operating system and various applications of the computer 900, as well as data used by these programs. The processing shown in the above-mentioned flowchart is realized by the control unit 901 of each of the computers constituting the server 100, the user terminal 200, and the internal tool 300 executing the programs stored in the respective storage units 902.

[0075] The communication unit 903 is a device for communicating with external devices, and transmits and receives data according to instructions from the control unit 901. Each of the computers constituting the server 100, the user terminal 200, and the internal tool 300 uses the communication unit 903 to communicate with other devices including the network NW shown in FIG.

[0076] The input unit 904 is a device that receives input from the outside and supplies it to the control unit 901, and is configured to include, for example, a keyboard, a mouse, a touch panel, and a camera. The output unit 905 is a device that outputs the processing result of the control unit 901 to the outside, and is configured to include, for example, a display and a speaker. <Program> Here, a program for implementing each functional unit of the server 100 according to this embodiment will be described.

[0077] The server 100 is implemented in a computer 900. The operation of each component of the server 100 is stored in the form of a program in the auxiliary storage device of the storage unit 902. The control unit 901 reads the program from the auxiliary storage device of the storage unit 902, loads it in the main storage device of the storage unit 902, and executes the above-mentioned processing in accordance with the program. The control unit 901 also secures a storage area corresponding to the above-mentioned storage unit 120 in the main storage device of the storage unit 902 in accordance with the program.

[0078] Specifically, the program is a program to be executed by a computer 900 having a processor and a memory unit, and executes an information acquisition step of acquiring recruiting activity information including job advertisement information from an employer, a task extraction step of extracting tasks for the recruiting activity process of the job advertisement information based on the recruiting activity information, and a presentation step of presenting the tasks to the employer.

[0079] The auxiliary storage device of the storage unit 902 is an example of a non-transient tangible medium. Other examples of non-transient tangible media include a magnetic disk, a magneto-optical disk, a CD-ROM, a DVD-ROM, and a semiconductor memory connected via the input unit 904. When this program is distributed to the computer 900 via the network NW, the computer 900 that has received the program may load the program into the main storage device of the storage unit 902 and execute the above process.

[0080] The program may be for realizing part of the above-mentioned functions. Furthermore, the program may be a so-called differential file (differential program) that realizes the above-mentioned functions in combination with another program already stored in the auxiliary storage device of the storage unit 902.

[0081] According to the above-described recruiting activity support system 1 according to this embodiment, it is possible to provide high-quality and uniform recruiting activity support. By clarifying the specific recruitment issues at each stage of the recruiting process for employers and quickly obtaining effective solutions to those issues, employers can expect to improve the efficiency of their recruiting activities and their hiring success rates. In addition, by using a mathematical model 123 that has learned from past recruitment activity information, problems and solutions can be presented to employers, making it possible to provide employers with consistently high-quality advice without relying on the skills and experience of the recruitment agency's staff supporting the recruitment activities.

[0082] The present invention is not limited to the above-described embodiment, and various modifications can be made.

[0083] For example, in the above embodiment, evaluations of the solutions were received from the employer, but evaluations may be received from applicants who applied for the job posting. For example, if the solution is that "online interviews should be introduced" in the "interview process," a question such as "Did the availability of online interviews help motivate you to apply?" may be asked in the post-application survey to obtain an answer (evaluation) from the job seeker. This makes it possible to learn the effectiveness of solutions to problems from the job seeker's perspective, improving the effectiveness of problem and solution proposals.

[0084] In the above embodiment, the problem extracting unit 132 extracts a problem for each process, but it may extract a problem for a combination of two or more processes. For example, for a combination of an entry process and an interview process, it may extract a problem that "the period from entry to the interview is too long." This makes it possible to extract a complex problem related to multiple processes.

[0085] In addition, in the above embodiment, the evaluation is shown in two stages using face icons in the task identification report screen of Fig. 5, but it may be a multi-stage evaluation or a score evaluation. This allows the priority of the tasks to be understood in more detail.

[0086] In addition, steps S106 to S108 in the recruitment activity support processing flow in the above embodiment were executed in response to the completion of the timer in step S105 as a trigger, but they may also be executed based on any predetermined trigger or a request from the user.

[0087] Furthermore, in the above embodiment, the "success or failure of the job posting" stored in the storage unit 120 was only the final result of the job posting, but, for example, information on success or failure may be acquired or stored for each process or element included in the process. For example, the success or failure of the element of the job posting in the previous process may be stored. The success or failure of the job posting may be automatically determined and stored by the server 100 based on, for example, whether a "target population has been formed" or whether there is a better recruitment performance record (number of viewers and applicants being above average) than the statistics of a group of job postings that are similar to the application conditions of the job posting.

[0088] In addition, the issue identification report shown in Figure 5 of the above embodiment may also include information such as a comparison with the job descriptions of several competing companies as a benchmark, and presentation of keywords that would be of interest to the target population or applicants for similar jobs in the past.

[0089] (Additional Note) The following additional features relate to the above-described embodiment. (Appendix 1) An information acquisition unit that acquires recruitment activity information including job posting information from a recruiter; A problem extraction unit that extracts problems in the recruiting activity process of the job posting information based on the recruiting activity information; A presentation unit that presents the problem to the job seeker; A recruitment support system equipped with: This will clarify the specific recruitment challenges that employers face at each stage of their recruitment activities. (Appendix 2) A solution generating unit that generates a solution to the problem based on the recruitment activity information and the problem, The presentation unit presents the solution to the job seeker. A recruitment activity support system as described in Appendix 1. This allows for a quick solution to the problem. (Appendix 3) the solution generation unit generates the solution based on a mathematical model that has learned correlations between problems and solutions in successful cases of recruitment activities based on multiple pieces of past recruitment activity information; A recruitment activity support system as described in Appendix 2. This allows for a more efficient solution to the problem. (Appendix 4) The presentation unit receives an evaluation from the job seeker for a combination of the problem and the solution. A recruitment activity support system as described in Appendix 3. This allows evaluation to feed back into identifying challenges and solutions. (Appendix 5) Further comprising a mathematical model update unit that updates the mathematical model using the evaluation. A recruitment activity support system as described in Appendix 4. This allows us to present more effective combinations of problems and solutions. (Appendix 6) The solution generation unit calculates an adoption decision rate when the solution is implemented, The presentation unit presents the hiring decision rate to the recruiter. The recruitment activity support system according to claim 2. This makes it easy to understand the effectiveness of a solution and can be used as a basis for deciding whether to implement it. (Appendix 7) The solution includes offering educational content and / or services related to recruiting activities for recruiters; The recruitment activity support system according to claim 2. This can be offered to employers as one solution. (Appendix 8) The solution includes at least one specific proposal for defining the job requirements of the job posting information, readjusting the job requirements, and making the job posting information more attractive; The recruitment activity support system according to claim 2. This can be offered to employers as one solution. (Appendix 9) The problem extraction unit extracts the problem for a combination of two or more of the processes. A recruitment activity support system as described in Appendix 1. This can be offered to employers as one solution. (Appendix 10) An information acquisition unit that acquires recruitment activity information including job posting information from a recruiter; A problem extraction unit that extracts problems in the recruiting activity process of the job posting information based on the recruiting activity information; A presentation unit that presents the problem to the job seeker; A recruitment activity support server comprising: (Appendix 11) An information acquisition step of acquiring recruitment activity information including job posting information from a recruiter; A problem extraction step of extracting a problem of a process of the recruiting activity of the job posting information based on the recruiting activity information; A presentation step of presenting the problem to the job seeker; A program that causes a computer to execute the following. (Appendix 12) An information acquisition step of acquiring recruitment activity information including job posting information from a recruiter; A problem extraction step of extracting a problem of a process of the recruiting activity of the job posting information based on the recruiting activity information; A presentation step of presenting the problem to the job seeker; A recruitment activity support method that causes a computer to execute the above. [Explanation of symbols]

[0090] 1: Recruitment support system 100: Recruitment support server 110: Communications Department 120: Storage section 123: Mathematical Models 130: Processing section 131: Information acquisition department 132: Issue extraction part 133: Solution generation part 134:Presentation part 135: Progress Check Section 136: Mathematical Model Update Division 200: User terminal 300: Internal tools D100: Screen NW: Network

Claims

1. An information acquisition unit that acquires recruitment activity information including job posting information and recruitment activity progress information from a user terminal used by a recruiter; A problem extraction unit that extracts problems for each step of the recruiting activity of the job posting information based on the recruiting activity information; a solution generation unit that generates a solution to the problem from the recruitment activity information and the problem based on a mathematical model that has learned correlations between problems and solutions of successful cases of recruitment activities based on multiple pieces of past recruitment activity information; A presentation unit that presents combinations of the problem and the solution to the job seeker; A recruitment support system equipped with:

2. The system further includes a mathematical model update unit that updates the mathematical model based on the job seeker's implementation of the solution. The recruitment activity support system according to claim 1.

3. The presentation unit receives an evaluation from the job seeker for a combination of the problem and the solution. The recruitment activity support system according to claim 2.

4. The mathematical model update unit updates the mathematical model using the evaluation. The recruitment activity support system according to claim 3.

5. The solution generation unit calculates an adoption decision rate when the solution is implemented, The presentation unit presents the hiring decision rate to the recruiter. The recruitment activity support system according to claim 1.

6. The solution includes offering educational content and / or services related to recruiting activities for recruiters; The recruitment activity support system according to claim 1.

7. The solution includes at least one specific proposal for defining the job requirements of the job posting information, readjusting the job requirements, and making the job posting information more attractive; The recruitment activity support system according to claim 1.

8. The problem extraction unit extracts the problem for a combination of two or more of the processes. The recruitment activity support system according to claim 1.

9. An information acquisition unit that acquires recruitment activity information including job posting information and recruitment activity progress information from a user terminal used by a recruiter; A problem extraction unit that extracts problems for each step of the recruiting activity of the job posting information based on the recruiting activity information; a solution generation unit that generates a solution to the problem from the recruitment activity information and the problem based on a mathematical model that has learned correlations between problems and solutions of successful cases of recruitment activities based on multiple pieces of past recruitment activity information; A presentation unit that presents combinations of the problem and the solution to the job seeker; A recruitment activity support server comprising:

10. An information acquisition step of acquiring recruitment activity information including job posting information and recruitment activity progress information from a user terminal used by the employer; A problem extraction step of extracting a problem for each step of the recruiting activity of the job posting information based on the recruiting activity information; generating a solution to the problem from the recruitment activity information and the problem based on a mathematical model that has learned correlations between problems and solutions of successful cases of recruitment activities based on multiple past recruitment activity information; A presentation step of presenting a combination of the problem and the solution to the job seeker; A program that causes a computer to execute the following.

11. An information acquisition step of acquiring recruitment activity information including job posting information and recruitment activity progress information from a user terminal used by the employer; A problem extraction step of extracting a problem for each step of the recruiting activity of the job posting information based on the recruiting activity information; generating a solution to the problem from the recruitment activity information and the problem based on a mathematical model that has learned correlations between problems and solutions of successful cases of recruitment activities based on multiple past recruitment activity information; A presentation step of presenting a combination of the problem and the solution to the job seeker; A recruitment activity support method that causes a computer to execute the above.

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