Application review system, review system server, application review method and program
Patent Information
- Application Number
- JP2023075623
- Authority / Receiving Office
- JP · JP
- Patent Type
- Patents
- Current Assignee / Owner
- Filing Date
- 2023-05-01
- Publication Date
- 2025-03-14
- Estimated Expiration
- 2043-05-01
AI Technical Summary
【0039】 本発明に係る申請システム、データ送信サーバ、申請処理方法およびプログラムによれば、紙帳票による申請と電子申請とが併存する状態において、行政手続きの申請に係る自治体内部の事務処理、特に審査に係る事務処理、を効率化することができる。
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Abstract
Description
[Technical field]
[0001] The present invention relates to an application examination system or the like for improving the efficiency of operations of local governments in accepting applications for various administrative procedures from residents. [Background technology]
[0002] In the past, in administrative procedures, residents would go to the city hall and fill out the necessary information on a notification form (paper form), and after a local government employee accepted it at the counter, the paper form was used to process the paper form within the city hall. Specifically, local government employees would read the paper form to determine whether it met the procedural requirements, and if it did, they would manually enter the resident information written on the paper form into the administrative system.
[0003] Meanwhile, in recent years, local governments across the country have been moving to online administrative procedures based on the Digital Government Action Plan, with the assumption that online services will be used. For example, for the COVID-19 Special Fixed-Amount Payment Grant, in addition to applications using paper forms (paper applications), electronic applications (online applications) were accepted using online services.
[0004] As an example of technology for making online applications more efficient, the following Patent Document 1 discloses an invention for easily registering an account when applying to register to receive benefits on an online application site such as the Pittari Service Site. [Prior art documents] [Patent documents]
[0005] [Patent Document 1] JP 2022-150634 A Summary of the Invention [Problem to be solved by the invention]
[0006] Although administrative procedures are being moved online, many administrative processes are still done on paper within local governments. In the case of the COVID-19 Special Fixed-Amount Payment Grant mentioned above, when online applications were accepted, local government staff first printed out the application details on paper, processed the paperwork based on the printout, and then manually entered the details into the administrative system. As a result, a problem occurred in which it took longer for residents who applied online to receive their payments than for those who applied on paper.
[0007] Because local governments do not have the internal processes in place to process online applications, simply moving administrative procedures online will not increase resident satisfaction when you consider the time it ultimately takes for residents to receive services.
[0008] In addition, because elderly people who are not familiar with using smartphones and computers have difficulty handling online applications, it is expected that for the time being, even if administrative procedures are moved online, paper and online applications for the same types of administrative procedures will continue to coexist. Even if local governments were able to prepare a process that allows online applications to be processed without having to print them out on paper, if the process for accepting online applications and the process for accepting paper applications coexist, it would be necessary to switch the way administrative procedures are processed depending on whether the application is online or paper, which would increase the administrative burden on local government employees. As a result, it will take longer for residents to receive services, and it is expected that resident satisfaction will not increase.
[0009] The present invention seeks to solve the above problems, and aims to provide an application review system, a data transmission server, an application processing method, and a program that can improve the efficiency of local government administrative processing related to applications for administrative procedures in a situation where applications using paper forms and electronic applications coexist. [Means for solving the problem]
[0010] The gist of the present invention for achieving the above object resides in the following inventions.
[0011] [1] An application review system for accepting and reviewing applications for administrative procedures, comprising: The system includes a data transmission server, an application reception server, and an examination system server, The data transmission server has a function of acquiring paper application data, which is application data based on scanned data of a paper application document accepted by a predetermined local government for a predetermined administrative procedure, and a function of linking the acquired paper application data with first identification information corresponding to the predetermined administrative procedure and transmitting the data to the application acceptance server; The application reception server has a function of acquiring the paper application data linked to the first identification information from the data transmission server, a function of acquiring electronic application data based on an electronic application for the specified administrative procedure of the specified local government, the electronic application data being linked to a second identification information corresponding to the specified administrative procedure, and a function of providing the paper application data linked to the first identification information and the electronic application data linked to the second identification information to the review system server; The examination system server acquires the paper application data linked to the first identification information and the electronic application data linked to the second identification information from the application reception server, and displays them on an examination screen as data related to the same administrative procedure based on the first identification information and the second identification information. death, The paper application documents are accepted after completion of review at the time of receipt, The electronic application is accepted without review; The screening system server includes: In response to receiving the paper application data from the application reception server, the status of the paper application data is set to "reviewed", In response to receiving the electronic application data from the application reception server, the status of the electronic application data is set to "waiting for review." The application review system is characterized by:
[0012] In the present invention,Since both electronic application data based on electronic applications and paper application data based on paper applications are provided by the application reception server, local governments have a single entry point for application data related to electronic applications and paper applications. Furthermore, if the application data is the same administrative procedure, the electronic application data and paper application data are displayed on the review screen as data related to the same administrative procedure, so local government employees can review paper applications and electronic applications on a common review screen. In addition, in the above invention and the inventions described in [4],
[12] ,
[15] , and
[18] , in the case of a paper application related to a specific administrative procedure linked to the first identification information, the status is set to "examined", and in the case of a paper application related to another administrative procedure linked to the second identification information, the status is set to "waiting for examination". In other words, even for a paper application, the status is switched between "waiting for examination" or "examined" depending on the type of administrative procedure.
[0013] [2] An application review system for accepting and reviewing applications for administrative procedures, comprising: The system includes a data transmission server, an application reception server, and an examination system server, The data transmission server has a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by a specified local government for a specified administrative procedure, a function of linking the acquired paper application data with first identification information corresponding to the specified administrative procedure and transmitting the data to the application reception server, a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by the specified local government for another administrative procedure different from the specified administrative procedure, and a function of linking the acquired paper application data with third identification information corresponding to the other administrative procedure and transmitting the data to the application reception server; the application reception server has a function of acquiring paper application data linked to the first identification information from the data transmission server, a function of acquiring electronic application data based on an electronic application for the specified administrative procedure of the specified local government, the electronic application data being linked to a second identification information corresponding to the specified administrative procedure, a function of acquiring paper application data linked to the third identification information from the data transmission server, and a function of providing the paper application data linked to the first identification information, the electronic application data linked to the second identification information, and the paper application data linked to the third identification information to the review system server; The examination system server acquires the paper application data linked to the first identification information and the electronic application data linked to the second identification information from the application reception server, and displays them on an examination screen as data related to the same administrative procedure based on the first identification information and the second identification information; The paper application documents related to the specified administrative procedures are accepted after completing the examination at the time of receipt, Paper application documents related to the other administrative procedures are accepted without completing the examination at the time of acceptance, The electronic application is accepted without review; The screening system server includes: In response to obtaining paper application data linked to the first identification information from the application reception server, the status of the paper application data is set to "reviewed", In response to obtaining paper application data linked to the third identification information from the application reception server, the status of the paper application data is set to "waiting for review," In response to receiving the electronic application data from the application reception server, the status of the electronic application data is set to "waiting for review." The application review system is characterized by:
[0014] In the above invention and the inventions described in [5],
[13] ,
[16] , and
[19] below, in the case of a paper application related to a specific administrative procedure linked to the first identification information, the status is set to "examined", and in the case of a paper application related to another administrative procedure linked to the third identification information, the status is set to "waiting for examination". In other words, even for a paper application, the status is switched between "waiting for examination" or "examined" depending on the type of administrative procedure.
[0015] [3] An application review system for accepting and reviewing applications for administrative procedures, comprising: The system includes a data transmission server, an application reception server, and an examination system server, The data transmission server has a function of acquiring paper application data, which is application data based on scanned data of a paper application document accepted by a predetermined local government for a predetermined administrative procedure, and a function of linking the acquired paper application data with first identification information corresponding to the predetermined administrative procedure and transmitting the data to the application acceptance server; The application reception server has a function of acquiring the paper application data linked to the first identification information from the data transmission server, a function of acquiring electronic application data based on an electronic application for the specified administrative procedure of the specified local government, the electronic application data being linked to a second identification information corresponding to the specified administrative procedure, and a function of providing the paper application data linked to the first identification information and the electronic application data linked to the second identification information to the review system server; The examination system server acquires the paper application data linked to the first identification information and the electronic application data linked to the second identification information from the application reception server, and displays them on an examination screen as data related to the same administrative procedure based on the first identification information and the second identification information; The paper application documents may be accepted after completion of the review at the time of receipt, or they may be accepted without completing the review. The paper application data includes determination information indicating whether or not the application has been reviewed, The electronic application is accepted without review; The screening system server includes: In response to acquiring the paper application data from the application reception server, a status of the paper application data regarding the review completion is set in accordance with the determination information; In response to receiving the electronic application data from the application reception server, the status of the electronic application data is set to "waiting for review." The application review system is characterized by:
[0016] In the above invention and the inventions described in [6],
[14] ,
[17] , and
[20] below, the status of paper application data is switched between "awaiting review" or "reviewed" based on the judgment information contained in the data.
[0017] [4] An examination system server for obtaining data related to an application for an administrative procedure from an application reception server and examining the data, The application reception server has a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by a specified local government for a specified administrative procedure, by linking the paper application data to a first identification information corresponding to the specified administrative procedure; a function of acquiring electronic application data, which is application data based on an electronic application for the specified administrative procedure of the specified local government, and linked to a second identification information corresponding to the specified administrative procedure; and a function of providing the paper application data linked to the first identification information and the electronic application data linked to the second identification information to the review system server; The examination system server acquires the paper application data linked to the first identification information and the electronic application data linked to the second identification information from the application reception server, and displays them on an examination screen as data related to the same administrative procedure based on the first identification information and the second identification information; The paper application documents are accepted after completion of review at the time of receipt, The electronic application is accepted without review; The screening system server includes: In response to receiving the paper application data from the application reception server, the status of the paper application data is set to "reviewed", In response to receiving the electronic application data from the application reception server, the status of the electronic application data is set to "waiting for review." A review system server comprising:
[0018] [5] An examination system server for obtaining data related to an application for an administrative procedure from an application reception server and examining the data, The application reception server has a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by a specified local government for a specified administrative procedure, by linking it to a first identification information corresponding to the specified administrative procedure; a function of acquiring electronic application data, which is application data based on an electronic application for the specified administrative procedure of the specified local government and is linked to a second identification information corresponding to the specified administrative procedure; a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by the specified local government for another administrative procedure different from the specified administrative procedure, by linking it to a third identification information corresponding to the other administrative procedure; and a function of providing the paper application data linked to the first identification information, the electronic application data linked to the second identification information, and the paper application data linked to the third identification information to the review system server; The examination system server acquires the paper application data linked to the first identification information and the electronic application data linked to the second identification information from the application reception server, and displays them on an examination screen as data related to the same administrative procedure based on the first identification information and the second identification information; The paper application documents related to the specified administrative procedures are accepted after completing the examination at the time of receipt, Paper application documents related to the other administrative procedures are accepted without completing the examination at the time of acceptance, The electronic application is accepted without review; The screening system server includes: In response to obtaining paper application data linked to the first identification information from the application reception server, the status of the paper application data is set to "reviewed", In response to acquiring the paper application data linked to the third identification information from the application reception server, the status of the paper application data is set to "awaiting review," In response to receiving the electronic application data from the application reception server, the status of the electronic application data is set to "waiting for review." A review system server comprising:
[0019] [6] An examination system server for obtaining data related to an application for an administrative procedure from an application reception server and examining the data, The application reception server has a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by a specified local government for a specified administrative procedure, by linking the paper application data to a first identification information corresponding to the specified administrative procedure; a function of acquiring electronic application data, which is application data based on an electronic application for the specified administrative procedure of the specified local government, and linked to a second identification information corresponding to the specified administrative procedure; and a function of providing the paper application data linked to the first identification information and the electronic application data linked to the second identification information to the review system server; The examination system server acquires the paper application data linked to the first identification information and the electronic application data linked to the second identification information from the application reception server, and displays them on an examination screen as data related to the same administrative procedure based on the first identification information and the second identification information; The paper application documents may be accepted after completion of the review at the time of receipt, or they may be accepted without completing the review. The paper application data includes determination information indicating whether or not the application has been reviewed, The electronic application is accepted without review; Furthermore, the screening system server In response to acquiring the paper application data from the application reception server, a status of the paper application data regarding the review completion is set in accordance with the determination information; In response to receiving the electronic application data from the application reception server, the status of the electronic application data is set to "waiting for review." A review system server comprising:
[0020] [7] The paper application data is generated based on optical character recognition processing of scanned data of the paper application document. An examination system server according to any one of [4] to [6].
[0021] [8] The paper application documents include paper forms, The paper application data includes scanned data of a paper form, An image based on the read data of the paper form and description items extracted from the paper form are displayed side by side on the examination screen. Characterized by [4] to [6] The review system server described in.
[0022] The above invention and the following invention
[22] In the invention described in, the image of the paper form and the information extracted from the image and converted into character data are displayed side by side on the examination screen. This allows local government officials to easily check whether the extracted information matches the content of the paper form (whether there are any errors in the character data).
[0023] [9] The paper application documents include paper forms and attachments, The paper application data includes read data of the paper form and read data of the attached documents, The examination screen is switched between displaying an image based on the scanned data of the paper document and an image based on the scanned data of the attached document. Characterized by [4] to [6] The review system server described in.
[0024]
[10] The paper application documents include paper forms, Displaying on the examination screen the description items extracted from the paper form and the examination criteria for the description items extracted from the paper form. Characterized by [4] to [6] The review system server described in.
[0025] The above invention and the following invention
[24] With the invention described above, local government officials can carry out accurate and prompt reviews by referring to the review criteria displayed together with the information extracted from the paper form.
[0026]
[11] The above-mentioned criteria were established based on the results of a survey of the screening criteria of multiple local governments. Characterized by [4] to [6] The review system server described in.
[0027] The above invention and the following invention
[25] The invention described in the above makes it possible to provide standardized and standardized screening criteria based on the results of surveys conducted by multiple local governments.
[0028]
[12] An application examination method for accepting and examining an application for an administrative procedure, comprising: A step in which a data transmission server acquires paper application data, which is application data based on scanned data of a paper application document accepted by a specified local government for a specified administrative procedure; The data transmission server links the acquired paper application data with first identification information corresponding to the predetermined administrative procedure and transmits the data to an application reception server; The application reception server acquires the paper application data linked to the first identification information from the data transmission server; The application reception server acquires application data based on an electronic application for the specified administrative procedure of the specified local government, the application data being linked to second identification information corresponding to the specified administrative procedure; The application reception server provides the paper application data linked to the first identification information and the electronic application data linked to the second identification information to a review system server; The review system server acquires the paper application data linked to the first identification information and the electronic application data linked to the second identification information from the application reception server, and displays them on a review screen as data related to the same administrative procedure based on the first identification information and the second identification information; Have death, The paper application documents are accepted after completion of review at the time of receipt, The electronic application is accepted without review; The review system server sets the status of the paper application data to "reviewed" in response to acquiring the paper application data from the application reception server; a step of setting a status of the electronic application data to "waiting for review" by the review system server in response to acquiring the electronic application data from the application receiving server; have The application screening method according to the present invention is characterized in that
[13] An application examination method for accepting and examining an application for an administrative procedure, comprising the steps of: A step in which a data transmission server acquires paper application data, which is application data based on scanned data of a paper application document accepted by a specified local government for a specified administrative procedure; The data transmission server links the acquired paper application data with first identification information corresponding to the predetermined administrative procedure and transmits the data to an application reception server; A step in which a data transmission server acquires paper application data, which is application data based on scanned data of a paper application document accepted by the specified local government for an administrative procedure other than the specified administrative procedure; The data transmission server links the acquired paper application data with third identification information corresponding to the other administrative procedure and transmits the data to an application reception server; The application reception server acquires paper application data linked to the first identification information from the data transmission server; The application reception server acquires paper application data linked to the third identification information from the data transmission server; The application reception server acquires application data based on an electronic application for the specified administrative procedure of the specified local government, the application data being linked to second identification information corresponding to the specified administrative procedure; The application acceptance server provides the paper application data linked to the first identification information, the electronic application data linked to the second identification information, and the paper application data linked to the third identification information to a review system server; The review system server acquires the paper application data linked to the first identification information and the electronic application data linked to the second identification information from the application reception server, and displays them on a review screen as data related to the same administrative procedure based on the first identification information and the second identification information; having The paper application documents related to the specified administrative procedures are accepted after completing the examination at the time of receipt, Paper application documents related to the other administrative procedures are accepted without completing the examination at the time of acceptance, The electronic application is accepted without review; A step in which the review system server sets the status of the paper application data to "reviewed" in response to obtaining the paper application data linked to the first identification information from the application acceptance server; A step in which the review system server sets the status of the paper application data to "waiting for review" in response to acquiring the paper application data linked to the third identification information from the application acceptance server; a step of setting a status of the electronic application data to "waiting for review" by the review system server in response to acquiring the electronic application data from the application receiving server; have The application screening method according to the present invention is characterized in that
[14] An application examination method for accepting and examining an application for an administrative procedure, comprising the steps of: A step in which a data transmission server acquires paper application data, which is application data based on scanned data of a paper application document accepted by a specified local government for a specified administrative procedure; The data transmission server links the acquired paper application data with first identification information corresponding to the predetermined administrative procedure and transmits the data to an application reception server; The application reception server acquires the paper application data linked to the first identification information from the data transmission server; The application reception server acquires application data based on an electronic application for the specified administrative procedure of the specified local government, the application data being linked to second identification information corresponding to the specified administrative procedure; The application reception server provides the paper application data linked to the first identification information and the electronic application data linked to the second identification information to a review system server; The review system server acquires the paper application data linked to the first identification information and the electronic application data linked to the second identification information from the application reception server, and displays them on a review screen as data related to the same administrative procedure based on the first identification information and the second identification information; having The paper application documents may be accepted after completion of the review at the time of receipt, or they may be accepted without completing the review. The paper application data includes determination information indicating whether or not the application has been reviewed, The electronic application is accepted without review; The review system server, upon receiving the paper application data from the application reception server, sets the status of the paper application data as reviewed in accordance with the determination information; a step of setting a status of the electronic application data to "waiting for review" by the review system server in response to acquiring the electronic application data from the application receiving server; have The application screening method according to the present invention is characterized in that
[0029]
[15] A review system server acquires, from an application reception server having a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by a specified local government for a specified administrative procedure, by linking the paper application data with a first identification information corresponding to the specified administrative procedure, and a function of acquiring electronic application data, which is application data based on an electronic application for the specified administrative procedure of the specified local government and is linked with a second identification information corresponding to the specified administrative procedure; A step in which the examination system server displays the paper application data and the electronic application data acquired from the application reception server on an examination screen as data relating to the same administrative procedure based on the first identification information and the second identification information; Have death, The paper application documents are accepted after completion of review at the time of receipt, The electronic application is accepted without review; The review system server sets the status of the paper application data to "reviewed" in response to acquiring the paper application data from the application reception server; a step of setting a status of the electronic application data to "waiting for review" by the review system server in response to acquiring the electronic application data from the application receiving server; have The application screening method according to the present invention is characterized in that
[16] A review system server acquires paper application data linked to the first identification information, electronic application data linked to the second identification information, and paper application data linked to the third identification information from an application reception server having a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by a specified local government for a specified administrative procedure, by linking the paper application data to a first identification information corresponding to the specified administrative procedure, a function of acquiring electronic application data based on an electronic application for the specified administrative procedure of the specified local government, which is application data linked to a second identification information corresponding to the specified administrative procedure, and a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by the specified local government for another administrative procedure different from the specified administrative procedure, by linking the paper application data linked to the first identification information, electronic application data linked to the second identification information, and paper application data linked to the third identification information; The review system server displays the paper application data linked to the first identification information and the electronic application data linked to the second identification information acquired from the application reception server on a review screen as data relating to the same administrative procedure based on the first identification information and the second identification information; having The paper application documents related to the specified administrative procedures are accepted after completing the examination at the time of receipt, Paper application documents related to the other administrative procedures are accepted without completing the examination at the time of acceptance, The electronic application is accepted without review; A step in which the review system server sets the status of the paper application data to "reviewed" in response to obtaining the paper application data linked to the first identification information from the application acceptance server; A step in which the review system server sets the status of the paper application data to "waiting for review" in response to acquiring the paper application data linked to the third identification information from the application acceptance server; a step of setting a status of the electronic application data to "waiting for review" by the review system server in response to acquiring the electronic application data from the application receiving server; have The application screening method according to the present invention is characterized in that
[17] A step in which an examination system server acquires, from an application reception server having a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by a specified local government for a specified administrative procedure, by linking the paper application data with a first identification information corresponding to the specified administrative procedure, and a function of acquiring electronic application data, which is application data based on an electronic application for the specified administrative procedure of the specified local government and is linked with a second identification information corresponding to the specified administrative procedure; The review system server displays the paper application data linked to the first identification information and the electronic application data linked to the second identification information acquired from the application reception server on a review screen as data relating to the same administrative procedure based on the first identification information and the second identification information; having The paper application documents may be accepted after completion of the review at the time of receipt, or they may be accepted without completing the review. The paper application data includes determination information indicating whether or not the application has been reviewed, The electronic application is accepted without review; The review system server, upon receiving the paper application data from the application reception server, sets the status of the paper application data as reviewed in accordance with the determination information; a step of setting a status of the electronic application data to "waiting for review" by the review system server in response to acquiring the electronic application data from the application receiving server; have The application screening method according to the present invention is characterized in that
[0030]
[18] A program executed by the screening system server, A step of acquiring paper application data linked to the first identification information and electronic application data linked to the second identification information from an application reception server having a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by a specified local government for a specified administrative procedure, by linking the paper application data to the first identification information corresponding to the specified administrative procedure, and a function of acquiring electronic application data, which is application data based on an electronic application for the specified administrative procedure of the specified local government and is linked to the second identification information corresponding to the specified administrative procedure; displaying the paper application data and the electronic application data acquired from the application reception server on an examination screen as data relating to the same administrative procedure based on the first identification information and the second identification information; Execute this on the review system server. 、 The paper application documents are accepted after completion of review at the time of receipt, The electronic application is accepted without review; In response to receiving the paper application data from the application reception server, setting the status of the paper application data to "reviewed"; In response to receiving the electronic application data from the application reception server, setting the status of the electronic application data to "waiting for review"; and further causing the screening system server to execute A program characterized by:
[19] A program executed by the screening system server, A step of acquiring paper application data linked to the first identification information, the electronic application data linked to the second identification information, and the paper application data linked to the third identification information from an application reception server having a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by a specified local government for a specified administrative procedure, by linking the paper application data to a first identification information corresponding to the specified administrative procedure, a function of acquiring electronic application data, which is application data based on an electronic application for the specified administrative procedure of the specified local government, by linking the electronic application data to a second identification information corresponding to the specified administrative procedure, and a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by the specified local government for another administrative procedure different from the specified administrative procedure, by linking the paper application data linked to the first identification information, the electronic application data linked to the second identification information, and the paper application data linked to the third identification information; A step of displaying the paper application data linked to the first identification information and the electronic application data linked to the second identification information acquired from the application reception server on an examination screen as data relating to the same administrative procedure based on the first identification information and the second identification information; The screening system server executes the above. The paper application documents related to the specified administrative procedures are accepted after completing the examination at the time of receipt, Paper application documents related to the other administrative procedures are accepted without completing the examination at the time of acceptance, The electronic application is accepted without review; In response to acquiring paper application data linked to the first identification information from the application reception server, setting the status of the paper application data to "reviewed"; In response to acquiring paper application data linked to the third identification information from the application reception server, setting the status of the paper application data to "waiting for review"; In response to receiving the electronic application data from the application reception server, setting the status of the electronic application data to "waiting for review"; The examination system server executes the above. A program characterized by:
[20] A program executed by the screening system server, A step of acquiring paper application data linked to the first identification information and electronic application data linked to the second identification information from an application reception server having a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by a specified local government for a specified administrative procedure, by linking the paper application data to the first identification information corresponding to the specified administrative procedure, and a function of acquiring electronic application data, which is application data based on an electronic application for the specified administrative procedure of the specified local government and is linked to the second identification information corresponding to the specified administrative procedure; A step of displaying the paper application data linked to the first identification information and the electronic application data linked to the second identification information acquired from the application reception server on an examination screen as data relating to the same administrative procedure based on the first identification information and the second identification information; The screening system server executes the above. The paper application documents may be accepted after completion of the review at the time of receipt, or they may be accepted without completing the review. The paper application data includes determination information indicating whether or not the application has been reviewed, The electronic application is accepted without review; In response to acquiring the paper application data from the application reception server, setting a status of the paper application data regarding the paper application data having been reviewed in accordance with the determination information; In response to receiving the electronic application data from the application reception server, setting the status of the electronic application data to "waiting for review"; The examination system server executes the above. A program characterized by:
[0031]
[21] The paper application data is generated based on optical character recognition processing of scanned data of the paper application document. Characterized by
[18] to
[20] Any one of The program described in.
[0035]
[22] The paper application documents include paper forms, The paper application data includes scanned data of a paper form, In the display step, an image based on the read data of the paper form and description items extracted from the paper form are displayed side by side on the examination screen. Characterized by
[18] to
[20] Any one of The program described in.
[0036]
[23] The paper application documents include paper forms and attachments, The paper application data includes read data of the paper form and read data of the attached documents, In the display step, an image based on the scanned data of the paper document and an image based on the scanned data of the attached document are displayed on the examination screen in a switching manner. Characterized by
[18] to
[20] Any one of The program described in.
[0037]
[24] The paper application documents include paper forms, In the display step, the examination screen displays the description items extracted from the paper form and the examination criteria for the description items extracted from the paper form. Characterized by
[18] to
[20] Any one of The program described in.
[0038]
[25] The criteria for the screening process on the screening screen are determined based on the results of a survey of the screening criteria of multiple local governments. Characterized by
[18] to
[20] Any one of The program described in. Effect of the Invention
[0039] The application system, data transmission server, application processing method, and program of the present invention make it possible to streamline administrative processing within local governments related to applications for administrative procedures, particularly administrative processing related to reviews, in a situation where applications using paper forms and electronic applications coexist. [Brief description of the drawings]
[0040] [Figure 1] 1 is a diagram illustrating an example of a configuration of an application system according to an embodiment of the present invention. [Diagram 2] 2 is a block diagram showing the basic configuration of each server included in the application system according to the embodiment of the present invention. FIG. [Diagram 3] A diagram showing the overall flow of application processing in an application system according to an embodiment of the present invention. [Figure 4] A diagram showing another example of the flow of the application data receiving process in the application system relating to the embodiment of the present invention. [Diagram 5] FIG. 13 is a diagram showing the transition of data in a data transmission server. [Figure 6] 13 is a flowchart showing a process performed by the data transmission server. [Figure 7] A diagram showing the general configurations of a paper application document, scanned data, and paper application data. [Figure 8] 1 is a diagram showing a comparison between the structure of electronic application data and the structure of paper application data. [Figure 9] 11 is a diagram showing an example of an operation performed by a government employee when transmitting read data to a data transmission server. FIG. [Figure 10] 13 is a diagram showing an example of a method for selecting identification information and a form in the application data conversion process of the data transmission server. [Figure 11] 13 is a flowchart showing an overview of the processing performed by the review system server. [Figure 12] A figure showing an example of a comparison table stored internally by the screening system server. [Figure 13] 12 is a flow chart showing an example of a status initial setting process (step 204 in FIG. 11) performed by the screening system server. [Figure 14] 13 is a flowchart showing another example of the status initial setting process (step 204 in FIG. 11) performed by the screening system server. [Figure 15] A figure showing an example of a list of application data acquired by the review system server. [Figure 16] 13 is a flowchart showing another example of the status initial setting process (step 204 in FIG. 11) performed by the screening system server. [Figure 17] FIG. 13 is a diagram showing an example of a paper document having a marking column for indicating whether or not an application has been reviewed. [Figure 18] FIG. 13 is a diagram showing an example of a review screen displayed by the review system server. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS
[0041] Hereinafter, an embodiment of the present invention will be described with reference to the drawings.
[0042] 1 shows an example of the configuration of an application system 5 according to an embodiment of the present invention. The application system 5 aims to improve the efficiency of administrative processing in local governments that receive applications in a situation where two methods of applying for administrative procedures coexist: a method in which residents apply using paper forms at a government office counter (paper application) and a method in which residents apply online using a terminal such as a smartphone (electronic application).
[0043] The application system 5 comprises an application reception server 10 having the function of accepting electronic applications for specified administrative procedures from residents, a data transmission server 20 having the function of transmitting application data that has been digitized from paper application documents for specified administrative procedures on paper forms to the application reception server 10, and a review system server 41 that acquires the application data registered on the application reception server 10 from the application reception server 10 and displays it on a review screen to assist local government officials in reviewing the application contents.
[0044] In this embodiment, the Pittari Service Server operated by the Cabinet Office of Japan is used as the application reception server 10, but other servers may also be used.
[0045] An application reception server (Pittari service server) 10 is connected to a browser terminal 7 such as a resident's smartphone or PC via the Internet.
[0046] An information processing system 30 for performing administrative tasks and the like is provided in a local government (government office). The information processing system 30 of the local government includes an information processing device 31 such as a PC capable of communicating with the data transmission server 20 and the examination system server 41, and a reading device 32 for optically reading application documents such as paper slips submitted by residents to the counters of the government office. The examination system server 41 may be configured to be included in the information processing system 30 of each local government, or may be provided commonly to multiple local governments.
[0047] The information processing system 30 of the local government further includes an application management server 43 and a core system server 45. The application management server 43 acquires application data from the screening system server 41 and manages the application data. The application data may be registered from the screening system server 41 to the core system server 45 via the application management server 43, or may be registered directly from the screening system server 41 to the core system server 45.
[0048] The basic principle of local government network configuration is three-tier separation, with a highly secure system for administrative tasks using personal numbers (My Number), a comprehensive administrative network (LGWAN) connection system, and an Internet connection system. The system for administrative tasks using personal numbers is completely separated from other networks. The comprehensive administrative network connection system is a network that interconnects the internal networks of local government organizations to facilitate information sharing, and is a network exclusively for administrative use that is completely separated from the Internet connection system. The Internet connection system is a network that is connected to the widely open Internet.
[0049] Communications between the application reception server 10 and the data transmission server 20, between the application reception server 10 and the examination system server 41, and between the information processing device 31 in each government office and the data transmission server 20 are performed via the general administrative network (LGWAN). In a configuration in which the examination system server 41 is shared by multiple local governments, the information processing device 31 and application management server 43 of each local government are also connected to the examination system server 41 via the general administrative network (LGWAN).
[0050] 2 shows the basic configuration of each of the servers 10, 20, 41, 43, and 45 included in the application system 5. The browser terminal 7 and the information processing device 31 also have the same basic configuration.
[0051] Each server includes a CPU (Central Processing Unit) 51, a memory 52, a communication unit 53, a U / I unit 54, etc. The memory 52 stores a program 52a and various data 52b required for executing the program. The CPU 51 executes the program 52a stored in the memory 52. The communication unit 53 communicates with other servers and external devices via the network. The U / I unit 54 is composed of a display device that displays various information to the user, an input device that receives various instructions and operations from the user, etc. The server realizes various functions such as providing services by the CPU 51 executing the program 52a stored in the memory 52.
[0052] Each server in the application system 5 may be provided independently as an individual piece of hardware, or a plurality of servers may be provided as so-called virtual servers within a single piece of hardware.
[0053] Fig. 3 shows the overall flow of application processing in the application system 5. A resident with high IT literacy uses a browser terminal 7 such as a smartphone or PC to access an electronic application portal site (e.g., My Number Portal) on the Internet, and uses an application reception service (e.g., Pittari Service) provided by the application reception server 10 to make an electronic application for a specific administrative procedure in a specific local government (S1).
[0054] The application reception server 10 generates application data (hereinafter referred to as electronic application data) corresponding to the electronic application received from the resident, associates this with identification information corresponding to a predetermined administrative procedure of a predetermined local government, and stores and registers it in an internal memory area (S30). Here, it is assumed that an electronic application related to a first administrative procedure in a first local government has been received, and the corresponding identification information is ID=1.
[0055] Residents with low IT literacy visit the city hall, fill out a paper form, and submit it at the counter to make paper applications for administrative procedures (S2). When applying on paper, the contents of the application may be reviewed on the spot by city hall staff, and if the necessary conditions are met, the application is accepted as having been reviewed at this stage. If the review cannot be completed on the spot, the application is accepted as pending review (S10).
[0056] A government employee uses a reading device 32 to scan and read application documents related to paper applications (S11), and transmits the read data from the information processing device 31 via the network to the data transmission server 20, linking the read data with identification information indicating which administrative procedure (or which administrative procedure in which local government) the read data relates to for the application documents (S12).
[0057] The data transmission server 20 performs character recognition processing such as AI-OCR (optical character recognition technology using artificial intelligence) on the read data received from the information processing device 31 to convert the read data into character data, and generates application data (hereinafter referred to as paper application data) based on the read data (S20).
[0058] An information processing device 21 that can be connected to the data transmission server is provided, and an operator (2) capable of operating the data transmission device accesses the data transmission server 20 from the information processing device 21, visually confirms the results of character recognition by the data transmission server 20 (the contents of the paper application data) on the display screen of the information processing device 21, and makes any necessary corrections (S13).
[0059] In this example, the local government outsources the visual confirmation and correction of the character recognition results (contents of paper application data) to an external party, and an operator (2) belonging to the outsourced business uses the information processing device 21 of the outsourced business to access the data transmission server 20. Note that instead of the operator (2) using the information processing device 21 to perform visual confirmation and correction, an operator (1) such as an employee of the local government may be configured to perform visual confirmation and correction using the information processing device 31 of the local government.
[0060] The data transmission server 20 transmits the paper application data that has been corrected and confirmed to the application reception server 10, linking it to the identification information of the administrative procedure related to the paper application (S21). Here, the paper application is a paper application related to a first administrative procedure of a first local government, and the corresponding identification information is ID=1'.
[0061] The application receiving server 10 associates the paper application data received from the data transmission server 20 with the identification information (ID=1' in this example), and stores and registers them in an internal storage area (S31).
[0062] To transmit paper application data from the data transmission server 20 to the application reception server 10, an API (Application Programming Interface) for electronic applications, etc. provided by the operator of the application reception server 10 is used. By utilizing the API for electronic applications, etc., the data transmission server 20 can transmit paper application data to the application reception server 10 in the same manner as when an external portal site for accepting electronic applications transmits electronic application data to the application reception server 10 using the API for electronic applications, etc.
[0063] Each local government is configured to pre-register services to be processed (such as a service that accepts electronic applications from residents and a service that accepts paper application data from the data transmission server 20) in the application reception server 10. The application reception server 10 assigns unique identification information to each service during registration and notifies the registration requester of this information.
[0064] The application reception server 10 internally registers correspondence information between each service and the identification information assigned to it, and the local government's information processing system 30, review system server 41, etc. are able to obtain this information from the application reception server 10.
[0065] The data transmission server 20 uses the identification information assigned by the application reception server 10 as identification information to be linked to the paper application data to be transmitted to the application reception server 10. For example, the identification information assigned when a service related to paper application data concerning a first administrative procedure in a first local government is registered in the application reception server 10 is used as identification information to be linked to the paper application data concerning the first administrative procedure in the first local government when the paper application data is transmitted to the application reception server 10.
[0066] The local government receives and reviews electronic application data relating to electronic applications and paper application data relating to paper applications from the application reception server 10 as follows.
[0067] The examination system server 41 transmits an acquisition request for application data to the application reception server 10 at a predetermined timing (S41). The application reception server 10 does not distinguish between types of procedures, and transmits all application data (paper application data and electronic application data) related to the local government that is registered at the time of receiving the acquisition request to the examination system server 41, linking them with their respective identification information (S32).
[0068] The review system server 41 determines which administrative procedure the application data relates to based on the identification information linked to the application data received from the application reception server 10, displays each application data on the local government's information processing device 31 in a form that indicates the type of procedure, and performs review processing such as having the application data reviewed by local government officials (S42).
[0069] For example, a list of types of administrative procedures is displayed, and when an administrative procedure is selected from the list, a list of application data related to the selected type of administrative procedure is displayed, and when a piece of application data is selected from the list, a review screen related to the selected application data (a review screen corresponding to the type of procedure) is displayed.
[0070] The local government employee judges and examines each application data through the examination screen displayed on the display device of the information processing device 31 to determine whether or not it satisfies the requirements of the application (S14).
[0071] The screening criteria are based on the results of surveying the screening criteria of multiple local governments. In other words, by surveying the screening criteria of multiple local governments, essential items and redundant items are identified, and the screening criteria are streamlined and optimized. This allows multiple local governments to use common screening criteria and efficiently and appropriately screen applications.
[0072] The screening system server 41 registers the application data in the core system server 45 (S43). Here, the screening system server 41 and the core system server 45 cooperate via an API, and the application data is automatically registered in the core system server 45. It may be configured such that the screening system server 41 registers the application data in the core system server 45 via the application management server 43, or such that a local government employee manually inputs the application data received from the screening system server 41 into the core system server 45.
[0073] Another method in which the local government receives and examines electronic application data relating to electronic applications and paper application data relating to paper applications from the application reception server 10 is shown in Fig. 4. In this example, an acquisition request is sent specifying the type of procedure using identification information.
[0074] A local government employee accesses a specified site provided by the review system server 41 from the information processing device 31 and instructs the review system server 41 to send a request to obtain application data specifying identification information for the desired administrative procedure to the application reception server 10 (S14b).
[0075] Upon receiving the above instruction, the examination system server 41 sends a request to the application reception server 10 to obtain application data including identification information corresponding to the type of administrative procedure specified in the instruction (S41b).
[0076] The application reception server 10 transmits the stored application data linked to the identification information included in the received acquisition request to the review system server 41 that made the request (S32b). In this example, when an acquisition request including ID=1 as the identification information is transmitted to the application reception server 10, electronic application data related to the first administrative procedure in the first local government is provided from the application reception server 10, and when an acquisition request including ID=1' as the identification information is transmitted to the application reception server 10, paper application data related to the first administrative procedure in the first local government is provided from the application reception server 10.
[0077] The screening system server 41, which has received the application data from the application reception server 10, executes screening processing for the application data, such as displaying a screening screen and having the application data screened by a local government official (S42b). The screening screen is displayed on the display device of the information processing device 31 of the local government that is accessing the screening system server 41, and the local government official checks the contents of the application data on the screening screen and judges whether the application meets the requirements for screening (S15b).
[0078] The screening system server 41 registers the application data in the core system server 45 (S43b). Here, the screening system server 41 and the core system server 45 cooperate via an API, and the application data is automatically registered in the core system server 45. It may be configured such that the screening system server 41 registers the application data in the core system server 45 via the application management server 43, or such that a local government employee manually inputs the application data received from the screening system server 41 into the core system server 45.
[0079] As described above, in the application system 5 of this embodiment, the local government's information processing system 30 can receive application data from the application reception server 10 regardless of whether the application is a paper application or an electronic application, thereby enabling a single entry point for application data.
[0080] That is, while the application reception server 10 is originally a system for a local government to accept new electronic applications from residents, in the application system 5 according to the present embodiment, the application reception server 10 is also used to import application data related to paper applications accepted by the local government from residents using paper application documents into the local government, so that both application data related to paper applications and application data related to electronic applications can be acquired from the application reception server 10 and imported into the information processing system within the local government. This makes it possible to unify and streamline administrative processing within the local government related to applications for administrative procedures, even in an environment where applications using paper forms and electronic applications coexist.
[0081] Next, the process performed by the data transmission server 20 will be described in more detail.
[0082] FIG. 5 shows the transition of data in the data transmission server 20, and FIG. 6 shows the flow of processing performed by the data transmission server 20.
[0083] In government offices, paper application documents for multiple applications relating to the same administrative procedure are stored in a document tray, and these application documents for multiple applications are placed on the platen of the reading device 32 at once, and are read together by the reading device 32.
[0084] Scanned data 60 in FIG. 5 is the scanned data generated in this manner, and one file contains scanned data of application documents for multiple applications.
[0085] When the data transmission server 20 acquires the read data as shown in FIG. 5 from the government office's information processing device 31 (FIG. 6, step 101), it performs division processing for each application on the read data 60, and divides the read data 60 into read data 61 for each application (61(1) to 61(6) in FIG. 5) (step S102).
[0086] As an example of a division method, there is the following: Since the application documents for one application span multiple pages, a specified identification mark is printed only on the first paper form, and when that identification mark is detected in the scanned data, it is determined to be the end of the application and is divided.
[0087] The data transmission server 20 performs application data conversion processing, including optical character recognition processing such as AI-OCR, on each of the divided read data 61(1) to 61(6), to generate paper application data 71 (71(1), 71(2), 71(3)... in Figure 5) by converting the characters in the image into character data (step S103).
[0088] The data transmission server 20 displays the results of the character recognition (contents of the paper application data) on the display screen of the information processing device 31 of the local government that is accessing the data transmission server 20, and receives confirmation and correction of the results of the character recognition (contents of the paper application data) from the local government employee (step 104). After that, the data transmission server 20 links each piece of paper application data 71(1), 71(2), 71(3) ... with identification information indicating the type of administrative procedure related to the paper application, and transmits it to the application reception server 10 (step S105).
[0089] 7, a paper application document 80 includes a paper form 81 and one or more attached documents 82, and the read data 61 for each application is composed of read data 611 for the paper form 81 and read data 612 for each attached document 82. In the above-mentioned application data conversion process, the data transmission server 20 generates form data 711 by embedding character data obtained by character recognition of the read data 611 for the paper form 81 in a corresponding field of a predetermined form corresponding to the administrative procedure of the application, and generates paper application data 71 including the form data 711, an attached file 712 corresponding to the read data 612 of the attached document, and read data 713 for the paper form (same as the read data 611 for the paper form).
[0090] Since the number of paper forms included in one application is determined according to the type of administrative procedure, the application data conversion process identifies the number of paper forms based on the type of administrative procedure and recognizes the separation between the paper forms and the attached documents in the read data. As described in S12 of Fig. 2, the read data acquired by the data transmission server 20 from the information processing device 31 is linked to identification information indicating which administrative procedure (or which administrative procedure of which local government) the read data relates to.
[0091] 8, the electronic application data 91 generated when the application reception server 10 receives an electronic application includes form data 911 and an attached file 912. For the same type of administrative procedure, each data field in the form data 911 of the electronic application data 91 corresponds to each data field in the form data 711 of the paper application data 71.
[0092] As a result, the local government's information processing system 30 and review system server 41 can handle form data 911 of electronic application data 91 and form data 711 of paper application data 71 relating to the same administrative procedure application in the same way (for example, the form display screen and review screen can be made common), making management and administrative processing efficient.
[0093] Next, an example of an operation performed by a government employee when transmitting read data to the data transmission server 20 will be described with reference to FIG.
[0094] At the government office, a local government employee uses a browser on the LGWAN to open a portal site 100. This portal site 100 is provided by the data transmission server 20, and allows the employee to transmit scanned data to the data transmission server 20, check and correct the AI-OCR results, and so on.
[0095] The portal site 100 has a folder (memory area) 101 for each type of administrative procedure, and when a local government employee transmits scanned data 61 relating to a paper application for a specific administrative procedure to the data transmission server 20, the employee drags and drops the scanned data 61 into the folder 101 corresponding to that administrative procedure.
[0096] Each folder 101 is a so-called hot folder (a folder that automatically executes a preregistered process when data is stored). For example, when read data 61(1) related to a paper application for administrative procedure 1 is stored in hot folder 101(1) corresponding to administrative procedure 1, a process is automatically executed to link the read data 61(1) to identification information indicating administrative procedure 1 and transmit the data to data transmission server 20.
[0097] This allows the data transmission server 20 to determine which administrative procedure the acquired read data corresponds to, based on the identification information linked to the read data.
[0098] In the above example, the portal site and hot folder functions are provided by the data transmission server 20, but these functions may be provided by a server other than the data transmission server.
[0099] 10 shows an example of a method for selecting identification information and a form corresponding to each administrative procedure in the application data conversion process of the data transmission server 20. As described above, the read data sent from the portal site 100 to the data transmission server 20 is linked with identification information corresponding to the administrative procedure related to the read data. Based on this identification information, the data transmission server 20 recognizes which administrative procedure the received read data relates to.
[0100] 10, the type of administrative procedure, the form, and the identification information to be linked to the paper application data are registered in advance in the data transmission server 20. In the application data conversion process, the data transmission server 20 refers to the above registration, selects a form and identification information, creates form data according to the selected form, generates paper application data, and transmits this paper application data to the application reception server 10 while linking it to the identification information selected earlier.
[0101] Here, for the same administrative procedure, the identification information linked to the read data received from the portal site 100 and the identification information linked to the paper application data by the data transmission server 20 when transmitting to the application reception server 10 may be the same or may be different identification information. If they are different, it is sufficient that information that shows the correspondence between the identification information linked to the read data and the identification information linked to the paper application data is registered in the data transmission server 20.
[0102] 11 is a flow chart showing an overview of the processing performed by the examination system server 41. When the examination system server 41 receives an instruction to acquire application data specifying the type of administrative procedure to be acquired from the information processing device 31 of the local government (S201), it transmits an acquisition request for application data including identification information corresponding to the specified type of administrative procedure to the application reception server 10 (S202), and acquires application data corresponding to the identification information from the application reception server 10 (S203).
[0103] In response to acquiring the application data from the application receiving server 10, the review system server 41 initializes the status of the application data (status indicating whether or not the application data has been reviewed) (step 204).
[0104] Next, the examination system server 41 displays an examination screen for examining the application data on the display device of the information processing device 31 of the local government (step 205), and the application is examined by local government officials via the examination screen.
[0105] The examination system server 41 displays the same or a corresponding examination screen for the same administrative procedure, regardless of whether the application data to be examined is electronic or paper application data. The examination screen corresponding to the procedure is selected as follows. The examination system server 41 internally stores a comparison table 110 as shown in Fig. 12, for example, and by referring to this comparison table using the value of the identification information, it recognizes the type of administrative procedure corresponding to that identification information and selects the examination screen according to that type of administrative procedure.
[0106] According to the comparison table 110 in Figure 12, if the identification information is "003", it is a paper application for administrative procedure 1, and if the identification information is "005", it is an electronic application for administrative procedure 1. Therefore, the review system server 41 displays the review screen corresponding to administrative procedure 1 regardless of whether the identification information is "003" or "005".
[0107] Returning to Fig. 11, the description will be continued. The examination system server 41 changes the status of the application data for which examination has been completed to "examined" (step 206). Furthermore, the examination system server 41 registers the application data in the core system server 45 of the local government (step 206).
[0108] Fig. 13 is a flow chart showing an example of the status initial setting process (step 204 in Fig. 11) performed by the examination system server 41. The examination system server 41 determines whether the application data acquired from the application reception server 10 is paper application data or electronic application data (step 301). This determination is made, for example, by referring to comparison table 110 in Fig. 12 using the identification information included in the acquisition request sent to the application reception server 10 in step 202 in Fig. 11. That is, the examination system server 41 recognizes the attributes of the application data corresponding to the identification information (type of administrative procedure and whether it is an electronic application or a paper application) by referring to comparison table 110 in Fig. 12 using the identification information included in the acquisition request sent to the application reception server 10.
[0109] If the application data acquired from the application reception server 10 is paper application data (step S301; Yes), the status of the application data is initially set to "reviewed" (step S302). On the other hand, if the application data acquired from the application reception server 10 is electronic application data (step S301; No), the status of the application data is initially set to "awaiting review" (step S302).
[0110] This example corresponds to a situation where all paper application review is completed at a government office counter.
[0111] Fig. 14 is a flow chart showing another example of the status initial setting process (step 204 in Fig. 11) performed by the screening system server 41. The screening system server 41 determines whether the application data acquired from the application reception server 10 is paper application data or electronic application data (step 401). The determination method may be the same as in Fig. 13.
[0112] If the application data acquired from the application reception server 10 is paper application data (step S401; Yes), it is determined whether the administrative procedure related to the paper application data is a specified administrative procedure (step 402). As before, the review system server 41 recognizes which administrative procedure the application data acquired by the acquisition request relates to by referring to the comparison table 110 in Fig. 12 using the identification information included in the acquisition request sent to the application reception server 10.
[0113] If the administrative procedure related to the paper application data obtained from the application reception server 10 is a specified administrative procedure (step 402; Y), the status of the application data is initially set to "completed" (step S403); if it is not a specified administrative procedure (step 402; No), the status of the application data is initially set to "awaiting review" (step S404).
[0114] Moreover, if the application data acquired from the application reception server 10 is electronic application data (step S401; No), the status of the application data is initially set to awaiting review (step S404).
[0115] FIG. 15 is a list of application data acquired by the review system server 41, and the status of each application data is initially set by the process in FIG. 14. Although not all procedures have yet been reviewed by local government officials in the review system server 41, the status of certain administrative procedures among paper applications has been set to reviewed. Specifically, for "Procedure 1," the status is initially set to awaiting review regardless of whether it is an electronic or paper application (numbers 001 to 005 in the figure). Meanwhile, for "Procedure 2," if it is a paper application, the status is initially set to reviewed (numbers 008 to 010 in the figure). Meanwhile, if it is an electronic application, the status is initially set to awaiting review (numbers 006 to 007 in the figure).
[0116] This is because, depending on the type of administrative procedure, the examination is completed when the paper application documents are received at the counter of the government office, and for such procedures, examination is not required after acquisition by the examination system server 41. In this way, application data whose status is initially set to "examined" upon acquisition by the examination system server 41 may be automatically registered in the core system server 45 of the local government without undergoing examination on the examination screen.
[0117] Fig. 16 is a flow chart showing another example of the status initial setting process (step 204 in Fig. 11) performed by the screening system server 41. The screening system server 41 determines whether the application data acquired from the application reception server 10 is paper application data or electronic application data (step 501). The determination method may be the same as in Fig. 13.
[0118] If the application data acquired from the application reception server 10 is paper application data (step S501; Yes), a determination is made as to whether or not the application has been reviewed based on the determination information included in the paper application data. Here, the scanned data of the paper form is analyzed, and it is determined whether or not a check mark indicating that the application has been reviewed is placed in a predetermined mark column provided on the paper form (step S502). Note that in the AI-OCR process or the like when the data transmission server 20 generates the paper application data, it may determine whether or not a check mark indicating that the application has been reviewed is placed in a predetermined mark column on the paper form, and the determination result may be included in the paper application data and transmitted to the application reception server 10, and the review system server 41 may confirm whether or not the application has been reviewed based on the information on the determination result included in the paper application data.
[0119] Fig. 17 shows an example of a paper form with a mark column 131 that serves as judgment information. The mark column 131 is provided in the lower right corner of the paper form. Fig. 17(a) shows the state where no check is made, and Fig. 17(b) shows the state where a check is made. When a government employee receives an application document at the counter and the examination is completed, the employee puts a check in the mark column 131.
[0120] 18 shows an example of an examination screen 140 displayed by the examination system server 41. The examination screen 140 is provided by the examination system server 41 to the information processing device 31 of the local government in response to access from the information processing device 31, and is displayed on the display device of the information processing device 31. In the left half area of the examination screen 140, an image of a paper form and an image of an attached document can be switched between and displayed using tabs 142 (142a to 142d).
[0121] The items extracted from the paper form (extraction results) and the examination criteria related to those items are displayed in the right half area of the examination screen 140. The items extracted from the paper form are displayed in an extraction result display field 144 provided for each item.
[0122] The information extracted from the paper form includes the applicant's address, name, age, etc., as well as information according to the type of administrative procedure being applied for. For example, when applying for nursing care insurance subsidies for the purchase of welfare equipment, the information to be entered includes the name of the welfare equipment, the name of the sales company, the purchase price, and the purchase date. Attachments include brochures and photos of the purchased welfare equipment, receipts, etc.
[0123] It is preferable that the examination criteria for the items extracted from the paper form are displayed alongside the items, but examination criteria that are not suitable for displaying alongside the items may be displayed in a separate location. For example, in the above example of an application for welfare equipment purchase subsidy, an examination is conducted to check whether the extracted items, such as the purchase amount and purchase date, match the amount and date on the receipt attached as an attachment. In such an examination, it is necessary to refer to both the items on the paper form and the attached documents, so the examination criteria may be displayed in a separate location from the extracted items.
[0124] The information extracted from the paper form has already been registered in the form data 711 of the paper application data 71 generated by the application data conversion process (see Figures 5 to 7), so the review system server 41 can refer to it and display each information in the corresponding extraction result display field 144. Information may also be extracted from the scanned data of the paper form using AI-OCR processing or the like. In the case of an electronic application, data corresponding to each information on the paper form is registered in the form data 911 of the electronic application data 91 (see Figure 8), so the review system server 41 can refer to it and display the corresponding information in the extraction result display field 144 on the review screen 140.
[0125] The screening screen 140 displays the screening criteria for the items (extraction results) on the paper form, so that local government employees can easily and accurately grasp the screening criteria for each item and proceed with the screening. To the right of each extraction result display field 144 is an OK button 146 that the local government employee presses if the screening for that item is passed. If all screening items are passed, the application is considered to have passed the screening.
[0126] Although the embodiment of the present invention has been described above with reference to the drawings, the specific configuration is not limited to that shown in the embodiment, and the present invention also includes modifications and additions that do not deviate from the gist of the present invention.
[0127] The examination system server 41 may be provided for each local government, or may be provided in common for multiple local governments.
[0128] In the case where the system handles multiple municipalities, the identification information is made to be information that can identify which municipality and which administrative procedure it relates to. In the case where the system handles only one municipality, the identification information only needs to be information that can identify the type of administrative procedure.
[0129] Initial status settings and specific information for the examination screen may be registered in advance in the comparison table 110 in FIG. 12, and the status may be initialized or the examination screen may be selected according to the settings.
[0130] The initial setting of the status may be a combination of the processes of Figures 14 and 16. For example, if it is a prescribed administrative procedure for paper application (step 402; Yes) and the mark column 131 is checked (step S503; Yes), it may be set to "examined," and if it is a prescribed administrative procedure for paper application (step 402; Yes) but the mark column 131 is not checked (step 503; No), it may be set to "waiting examination." In this way, even if it is an administrative procedure that should be examined at the counter, the status is initially set by checking whether it has actually been examined at the counter, thereby increasing reliability.
[0131] In the embodiment, AI-OCR processing etc. on paper forms is performed by the data transmission server 20, but it is also possible for the review system server 41 to perform AI-OCR processing etc. on the scanned data of the paper form to extract the information written on it.
[0132] In the embodiment, the data transmission server 20 generates paper application data from the read data, but this process may be performed by another information processing device, etc., and the data transmission server 20 may acquire paper application data generated elsewhere. The data transmission server 20 only needs to have the function of acquiring paper application data, adding identification information indicating a specific administrative procedure to the data, and transmitting the data to the application reception server 10, and other functions may be distributed to other devices.
[0133] In the embodiment shown in FIG. 5, paper application documents for multiple applications related to the same administrative procedure are read together by the reading device 32 at a government office. However, paper application documents for multiple applications in which multiple different types of administrative procedures are mixed may be read together by the reading device 32 and the read data may be divided for each application. In this case, since the type of administrative procedure differs for each divided read data, it is not efficient to have the government office staff drag and drop each read data into a hot folder corresponding to each type of administrative procedure. Therefore, for example, it is preferable to introduce a mechanism in which a barcode indicating the type of administrative procedure is printed on the paper form and the barcode is analyzed in the application data conversion process of the data transmission server 20 to automatically determine which type of administrative procedure each read data corresponds to. [Explanation of symbols]
[0134] 5. Application System 7. Browser terminal 10...Application reception server 20...Data transmission server 21...Information processing device 30...Information processing system 31...Information processing device 32...Reading device 41…Inspection system server 43...Application management server 45… Core system server 51…CPU 52…Memory 52a…Program 52b...Data 53…Communications Department 54…U / I section 60...Read data 61... Application unit read data 71...Paper application data for each application 80…Paper application documents 81...Paper documents 82...Attachment 91...Electronic application data 100…Portal site for paper applications 101...Folder (hot folder) 110...Comparison table 131…Mark column 140... Examination screen 142…Tab 144...Extraction result display field 146...OK button 611...Paper document reading data 612...Attachment scan data 711...Form data included in paper application data 712... Attachments included in paper application data 911…Form data included in electronic application data 912... Attachments included in electronic application data
Claims
1. An application review system for accepting and reviewing applications related to administrative procedures, The system includes a data transmission server, an application reception server, and an examination system server, The data transmission server has a function of acquiring paper application data, which is application data based on read data of a paper application document accepted by a specified local government for a specified administrative procedure, and a function of linking the acquired paper application data with first identification information corresponding to the specified administrative procedure and transmitting the same to the application acceptance server; The application reception server has a function of acquiring the paper application data linked to the first identification information from the data transmission server, a function of acquiring electronic application data based on an electronic application for the specified administrative procedure of the specified local government, the electronic application data being linked to second identification information corresponding to the specified administrative procedure, and a function of providing the paper application data linked to the first identification information and the electronic application data linked to the second identification information to the examination system server; The examination system server acquires the paper application data linked to the first identification information and the electronic application data linked to the second identification information from the application reception server, and displays them on an examination screen as data related to the same administrative procedure based on the first identification information and the second identification information; The paper application documents are accepted after completion of review at the time of receipt, The electronic application is accepted without review; The screening system server includes: In response to receiving the paper application data from the application reception server, the status of the paper application data is set to "reviewed", In response to receiving the electronic application data from the application reception server, the status of the electronic application data is set to "waiting for review." The application review system is characterized by:
2. An application review system for accepting and reviewing applications related to administrative procedures, comprising: The system includes a data transmission server, an application reception server, and an examination system server, The data transmission server has a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by a specified local government for a specified administrative procedure, a function of linking the acquired paper application data with first identification information corresponding to the specified administrative procedure and transmitting the data to the application reception server, a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by the specified local government for another administrative procedure different from the specified administrative procedure, and a function of linking the acquired paper application data with third identification information corresponding to the other administrative procedure and transmitting the data to the application reception server, The application reception server has a function of acquiring paper application data linked to the first identification information from the data transmission server, a function of acquiring electronic application data based on an electronic application for the specified administrative procedure of the specified local government, the electronic application data being linked to a second identification information corresponding to the specified administrative procedure, a function of acquiring paper application data linked to the third identification information from the data transmission server, and a function of providing the paper application data linked to the first identification information, the electronic application data linked to the second identification information, and the paper application data linked to the third identification information to the review system server; The examination system server acquires the paper application data linked to the first identification information and the electronic application data linked to the second identification information from the application reception server, and displays them on an examination screen as data related to the same administrative procedure based on the first identification information and the second identification information; The paper application documents related to the specified administrative procedures are accepted after completing the examination at the time of receipt, The paper application documents related to the other administrative procedures are accepted without completing the examination at the time of acceptance, The electronic application is accepted without review; The screening system server includes: In response to acquiring paper application data linked to the first identification information from the application reception server, the status of the paper application data is set to "reviewed", In response to acquiring paper application data linked to the third identification information from the application reception server, the status of the paper application data is set to "awaiting review," In response to receiving the electronic application data from the application reception server, the status of the electronic application data is set to "waiting for review." The application review system is characterized by:
3. An application review system for accepting and reviewing applications for administrative procedures, comprising: The system includes a data transmission server, an application reception server, and an examination system server, The data transmission server has a function of acquiring paper application data, which is application data based on read data of a paper application document accepted by a specified local government for a specified administrative procedure, and a function of linking the acquired paper application data with first identification information corresponding to the specified administrative procedure and transmitting the same to the application acceptance server; The application reception server has a function of acquiring the paper application data linked to the first identification information from the data transmission server, a function of acquiring electronic application data based on an electronic application for the specified administrative procedure of the specified local government, the electronic application data being linked to second identification information corresponding to the specified administrative procedure, and a function of providing the paper application data linked to the first identification information and the electronic application data linked to the second identification information to the examination system server; The examination system server acquires the paper application data linked to the first identification information and the electronic application data linked to the second identification information from the application reception server, and displays them on an examination screen as data related to the same administrative procedure based on the first identification information and the second identification information; The paper application documents may be accepted after completion of the review at the time of receipt, or they may be accepted without completing the review. The paper application data includes determination information indicating whether or not the application has been reviewed, The electronic application is accepted without review; The screening system server includes: In response to acquiring the paper application data from the application reception server, a status of the paper application data regarding the review completion is set in accordance with the determination information; In response to receiving the electronic application data from the application reception server, the status of the electronic application data is set to "waiting for review." The application review system is characterized by:
4. An examination system server for acquiring data related to an application for an administrative procedure from an application reception server and examining the data, The application reception server has a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by a specified local government for a specified administrative procedure, by linking the paper application data to a first identification information corresponding to the specified administrative procedure; a function of acquiring electronic application data, which is application data based on an electronic application for the specified administrative procedure of the specified local government, and linked to a second identification information corresponding to the specified administrative procedure; and a function of providing the paper application data linked to the first identification information and the electronic application data linked to the second identification information to the review system server; The examination system server acquires the paper application data linked to the first identification information and the electronic application data linked to the second identification information from the application reception server, and displays them on an examination screen as data related to the same administrative procedure based on the first identification information and the second identification information; The paper application documents are accepted after completion of review at the time of receipt, The electronic application is accepted without review; The screening system server includes: In response to receiving the paper application data from the application reception server, the status of the paper application data is set to "reviewed", In response to receiving the electronic application data from the application reception server, the status of the electronic application data is set to "waiting for review." A review system server comprising:
5. An examination system server for acquiring data related to an application for an administrative procedure from an application reception server and examining the data, The application reception server has a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by a specified local government for a specified administrative procedure, by linking it to a first identification information corresponding to the specified administrative procedure; a function of acquiring electronic application data, which is application data based on an electronic application for the specified administrative procedure of the specified local government and is linked to a second identification information corresponding to the specified administrative procedure; a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by the specified local government for another administrative procedure different from the specified administrative procedure, by linking it to a third identification information corresponding to the other administrative procedure; and a function of providing the paper application data linked to the first identification information, the electronic application data linked to the second identification information, and the paper application data linked to the third identification information to the examination system server; The examination system server acquires the paper application data linked to the first identification information and the electronic application data linked to the second identification information from the application reception server, and displays them on an examination screen as data related to the same administrative procedure based on the first identification information and the second identification information; The paper application documents related to the specified administrative procedures are accepted after completing the examination at the time of receipt, The paper application documents related to the other administrative procedures are accepted without completing the examination at the time of acceptance, The electronic application is accepted without review; The screening system server includes: In response to acquiring paper application data linked to the first identification information from the application reception server, the status of the paper application data is set to "reviewed", In response to acquiring the paper application data linked to the third identification information from the application reception server, the status of the paper application data is set to "awaiting review", In response to receiving the electronic application data from the application reception server, the status of the electronic application data is set to "waiting for review." A review system server comprising:
6. An examination system server for acquiring data related to an application for an administrative procedure from an application reception server and examining the data, The application reception server has a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by a specified local government for a specified administrative procedure, by linking the paper application data to a first identification information corresponding to the specified administrative procedure; a function of acquiring electronic application data, which is application data based on an electronic application for the specified administrative procedure of the specified local government, and linked to a second identification information corresponding to the specified administrative procedure; and a function of providing the paper application data linked to the first identification information and the electronic application data linked to the second identification information to the review system server; The examination system server acquires the paper application data linked to the first identification information and the electronic application data linked to the second identification information from the application reception server, and displays them on an examination screen as data related to the same administrative procedure based on the first identification information and the second identification information; The paper application documents may be accepted after completion of the review at the time of receipt, or they may be accepted without completing the review. The paper application data includes determination information indicating whether or not the application has been reviewed, The electronic application is accepted without review; Furthermore, the screening system server In response to acquiring the paper application data from the application reception server, a status of the paper application data regarding the review completion is set in accordance with the determination information; In response to receiving the electronic application data from the application reception server, the status of the electronic application data is set to "waiting for review." A review system server comprising:
7. The paper application data is generated based on optical character recognition processing of scanned data of the paper application document.
7. The examination system server according to claim 4, wherein the examination system server comprises: a computer;
8. The paper application documents include paper forms, The paper application data includes scanned data of a paper form, An image based on the read data of the paper form and description items extracted from the paper form are displayed side by side on the examination screen.
7. The examination system server according to claim 4, wherein the examination system server comprises: a computer;
9. The paper application documents include paper forms and attachments, The paper application data includes read data of the paper form and read data of the attached documents, The examination screen is switched between displaying an image based on the scanned data of the paper document and an image based on the scanned data of the attached document.
7. The examination system server according to claim 4, wherein the examination system server comprises: a computer;
10. The paper application documents include paper forms, Displaying on the examination screen the description items extracted from the paper form and the examination criteria for the description items extracted from the paper form.
7. The examination system server according to claim 4, wherein the examination system server comprises: a computer;
11. The above-mentioned criteria were established based on the results of a survey of the screening criteria of multiple local governments.
7. The examination system server according to claim 4, wherein the examination system server comprises: a computer;
12. An application examination method for accepting and examining an application for an administrative procedure, comprising: A step in which a data transmission server acquires paper application data, which is application data based on scanned data of a paper application document accepted by a specified local government for a specified administrative procedure; The data transmission server links the acquired paper application data with first identification information corresponding to the predetermined administrative procedure and transmits the data to an application reception server; The application reception server acquires the paper application data linked to the first identification information from the data transmission server; The application reception server acquires application data based on an electronic application for the specified administrative procedure of the specified local government, the application data being linked to second identification information corresponding to the specified administrative procedure; The application acceptance server provides the paper application data linked to the first identification information and the electronic application data linked to the second identification information to a review system server; The examination system server acquires the paper application data linked to the first identification information and the electronic application data linked to the second identification information from the application reception server, and displays them on an examination screen as data related to the same administrative procedure based on the first identification information and the second identification information; having The paper application documents are accepted after completion of review at the time of receipt, The electronic application is accepted without review; The review system server sets the status of the paper application data to "reviewed" in response to acquiring the paper application data from the application reception server; a step of setting a status of the electronic application data to "waiting for review" by the review system server in response to acquiring the electronic application data from the application receiving server; have The application screening method according to the present invention is characterized in that
13. A method for accepting and examining an application relating to an administrative procedure, comprising: A step in which a data transmission server acquires paper application data, which is application data based on scanned data of a paper application document accepted by a specified local government for a specified administrative procedure; The data transmission server links the acquired paper application data with first identification information corresponding to the predetermined administrative procedure and transmits the data to an application reception server; A step in which a data transmission server acquires paper application data, which is application data based on scanned data of a paper application document accepted by the specified local government for an administrative procedure other than the specified administrative procedure; The data transmission server links the acquired paper application data with third identification information corresponding to the other administrative procedure and transmits the data to an application reception server; The application reception server acquires paper application data linked to the first identification information from the data transmission server; The application reception server acquires paper application data linked to the third identification information from the data transmission server; The application reception server acquires application data based on an electronic application for the specified administrative procedure of the specified local government, the application data being linked to second identification information corresponding to the specified administrative procedure; The application acceptance server provides paper application data linked to the first identification information, the electronic application data linked to the second identification information, and the paper application data linked to the third identification information to an examination system server; The examination system server acquires the paper application data linked to the first identification information and the electronic application data linked to the second identification information from the application reception server, and displays them on an examination screen as data related to the same administrative procedure based on the first identification information and the second identification information; having The paper application documents related to the specified administrative procedures are accepted after completing the examination at the time of receipt, The paper application documents related to the other administrative procedures are accepted without completing the examination at the time of acceptance, The electronic application is accepted without review; A step in which the review system server sets the status of the paper application data to "reviewed" in response to acquiring the paper application data linked to the first identification information from the application acceptance server; A step in which the review system server sets the status of the paper application data to "waiting for review" in response to acquiring the paper application data linked to the third identification information from the application acceptance server; a step of setting a status of the electronic application data to "waiting for review" by the review system server in response to acquiring the electronic application data from the application receiving server; have The application screening method according to the present invention is characterized in that
14. A method for accepting and examining an application relating to an administrative procedure, comprising the steps of: A step in which a data transmission server acquires paper application data, which is application data based on scanned data of a paper application document accepted by a specified local government for a specified administrative procedure; The data transmission server links the acquired paper application data with first identification information corresponding to the predetermined administrative procedure and transmits the data to an application reception server; The application reception server acquires the paper application data linked to the first identification information from the data transmission server; The application reception server acquires application data based on an electronic application for the specified administrative procedure of the specified local government, the application data being linked to second identification information corresponding to the specified administrative procedure; The application acceptance server provides the paper application data linked to the first identification information and the electronic application data linked to the second identification information to a review system server; The examination system server acquires the paper application data linked to the first identification information and the electronic application data linked to the second identification information from the application reception server, and displays them on an examination screen as data related to the same administrative procedure based on the first identification information and the second identification information; having The paper application documents may be accepted after completion of the review at the time of receipt, or they may be accepted without completing the review. The paper application data includes determination information indicating whether or not the application has been reviewed, The electronic application is accepted without review; The review system server, upon receiving the paper application data from the application reception server, sets the status of the paper application data as reviewed in accordance with the determination information; a step of setting a status of the electronic application data to "waiting for review" by the review system server in response to acquiring the electronic application data from the application receiving server; have The application screening method according to the present invention is characterized in that
15. A review system server acquires, from an application reception server having a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by a specified local government for a specified administrative procedure, linked to a first identification information corresponding to the specified administrative procedure, and a function of acquiring electronic application data, which is application data based on an electronic application for the specified administrative procedure of the specified local government and linked to a second identification information corresponding to the specified administrative procedure; The examination system server displays the paper application data linked to the first identification information and the electronic application data linked to the second identification information acquired from the application reception server on an examination screen as data relating to the same administrative procedure based on the first identification information and the second identification information; having The paper application documents are accepted after completion of review at the time of receipt, The electronic application is accepted without review; The review system server sets the status of the paper application data to "reviewed" in response to acquiring the paper application data from the application reception server; a step of setting a status of the electronic application data to "waiting for review" by the review system server in response to acquiring the electronic application data from the application receiving server; have The application screening method according to the present invention is characterized in that
16. A step in which an examination system server acquires paper application data linked to the first identification information, electronic application data linked to the second identification information, and paper application data linked to the third identification information from an application reception server having a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by a specified local government for a specified administrative procedure, by linking the paper application data linked to the first identification information corresponding to the specified administrative procedure, a function of acquiring electronic application data, which is application data based on an electronic application for the specified administrative procedure of the specified local government, by linking the electronic application data to the second identification information corresponding to the specified administrative procedure, and a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by the specified local government for another administrative procedure different from the specified administrative procedure, by linking the paper application data linked to the first identification information, electronic application data linked to the second identification information, and paper application data linked to the third identification information corresponding to the other administrative procedure; The examination system server displays the paper application data linked to the first identification information and the electronic application data linked to the second identification information acquired from the application reception server on an examination screen as data relating to the same administrative procedure based on the first identification information and the second identification information; having The paper application documents related to the specified administrative procedures are accepted after completing the examination at the time of receipt, The paper application documents related to the other administrative procedures are accepted without completing the examination at the time of acceptance, The electronic application is accepted without review; A step in which the review system server sets the status of the paper application data to "reviewed" in response to acquiring the paper application data linked to the first identification information from the application acceptance server; A step in which the review system server sets the status of the paper application data to "waiting for review" in response to acquiring the paper application data linked to the third identification information from the application acceptance server; a step of setting a status of the electronic application data to "waiting for review" by the review system server in response to acquiring the electronic application data from the application receiving server; have The application screening method according to the present invention is characterized in that
17. A step in which an examination system server acquires, from an application reception server having a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by a specified local government for a specified administrative procedure, by linking the paper application data with first identification information corresponding to the specified administrative procedure, and a function of acquiring electronic application data, which is application data based on an electronic application for the specified administrative procedure of the specified local government and is linked with second identification information corresponding to the specified administrative procedure; The examination system server displays the paper application data linked to the first identification information and the electronic application data linked to the second identification information acquired from the application reception server on an examination screen as data relating to the same administrative procedure based on the first identification information and the second identification information; having The paper application documents may be accepted after completion of the review at the time of receipt, or they may be accepted without completing the review. The paper application data includes determination information indicating whether or not the application has been reviewed, The electronic application is accepted without review; The review system server, upon receiving the paper application data from the application reception server, sets the status of the paper application data as reviewed in accordance with the determination information; a step of setting a status of the electronic application data to "waiting for review" by the review system server in response to acquiring the electronic application data from the application receiving server; have The application screening method according to the present invention is characterized in that
18. A program executed by the screening system server, A step of acquiring paper application data linked to the first identification information and electronic application data linked to the second identification information from an application reception server having a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by a specified local government for a specified administrative procedure, by linking the paper application data to the first identification information corresponding to the specified administrative procedure, and a function of acquiring electronic application data, which is application data based on an electronic application for the specified administrative procedure of the specified local government and is linked to the second identification information corresponding to the specified administrative procedure; A step of displaying the paper application data linked to the first identification information and the electronic application data linked to the second identification information acquired from the application reception server on an examination screen as data relating to the same administrative procedure based on the first identification information and the second identification information; The screening system server executes the above. The paper application documents are accepted after completion of review at the time of receipt, The electronic application is accepted without review; In response to receiving the paper application data from the application reception server, setting the status of the paper application data to "reviewed"; In response to receiving the electronic application data from the application reception server, setting the status of the electronic application data to "waiting for review"; and further causing the screening system server to execute A program characterized by:
19. A program executed by an examination system server, comprising: a step of acquiring paper application data linked to the first identification information, the electronic application data linked to the second identification information, and the paper application data linked to the third identification information from an application reception server having a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by a specified local government for a specified administrative procedure, by linking the paper application data to a first identification information corresponding to the specified administrative procedure, a function of acquiring electronic application data, which is application data based on an electronic application for the specified administrative procedure of the specified local government, by linking the electronic application data to a second identification information corresponding to the specified administrative procedure, and a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by the specified local government for another administrative procedure different from the specified administrative procedure, by linking the paper application data linked to the first identification information, the electronic application data linked to the second identification information, and the paper application data linked to the third identification information; A step of displaying the paper application data linked to the first identification information and the electronic application data linked to the second identification information acquired from the application reception server on an examination screen as data relating to the same administrative procedure based on the first identification information and the second identification information; The screening system server executes the above. The paper application documents related to the specified administrative procedures are accepted after completing the examination at the time of receipt, The paper application documents related to the other administrative procedures are accepted without completing the examination at the time of acceptance, The electronic application is accepted without review; In response to acquiring paper application data linked to the first identification information from the application reception server, setting the status of the paper application data to "reviewed"; In response to acquiring paper application data linked to the third identification information from the application reception server, setting the status of the paper application data to "waiting for review"; In response to receiving the electronic application data from the application reception server, setting the status of the electronic application data to "waiting for review"; The examination system server executes the above. A program characterized by:
20. A program executed by an examination system server, comprising: A step of acquiring paper application data linked to the first identification information and electronic application data linked to the second identification information from an application reception server having a function of acquiring paper application data, which is application data based on scanned data of paper application documents accepted by a specified local government for a specified administrative procedure, by linking the paper application data to the first identification information corresponding to the specified administrative procedure, and a function of acquiring electronic application data, which is application data based on an electronic application for the specified administrative procedure of the specified local government and is linked to the second identification information corresponding to the specified administrative procedure; A step of displaying the paper application data linked to the first identification information and the electronic application data linked to the second identification information acquired from the application reception server on an examination screen as data relating to the same administrative procedure based on the first identification information and the second identification information; The screening system server executes the above. The paper application documents may be accepted after completion of the review at the time of receipt, or they may be accepted without completing the review. The paper application data includes determination information indicating whether or not the application has been reviewed, The electronic application is accepted without review; In response to receiving the paper application data from the application reception server, setting a status of the paper application data regarding the paper application data having been reviewed in accordance with the determination information; In response to receiving the electronic application data from the application reception server, setting the status of the electronic application data to "waiting for review"; The examination system server executes the above. A program characterized by:
21. The paper application data is generated based on optical character recognition processing of scanned data of the paper application document.
21. The program according to claim 18, wherein the program is a program for executing the program.
22. The paper application documents include paper forms, The paper application data includes scanned data of a paper form, In the display step, an image based on the read data of the paper form and description items extracted from the paper form are displayed side by side on the examination screen.
21. The program according to claim 18, wherein the program is a program for executing the program.
23. The paper application documents include paper forms and attachments, The paper application data includes read data of the paper form and read data of the attached documents, In the display step, an image based on the scanned data of the paper document and an image based on the scanned data of the attached document are displayed on the examination screen in a switching manner.
21. The program according to claim 18, wherein the program is a program for executing the program.
24. The paper application documents include paper forms, In the display step, the examination screen displays the description items extracted from the paper form and the examination criteria for the description items extracted from the paper form.
21. The program according to claim 18, wherein the program is a program for executing the program.
25. The criteria for the screening process on the screening screen are determined based on the results of a survey of the screening criteria of multiple local governments.
21. The program according to claim 18, wherein the program is a program for executing the program.
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