Conference support device, conference support system, and conference support method

Abstract

A meeting support apparatus (100) includes a meeting information acquisition unit (111), a control information acquisition unit (112), a device control unit (113), and a storage unit (120) that stores correspondence information indicating correspondence between control information of an environment control device that controls environment of a space where a meeting is held and meeting information. The meeting information acquisition unit (111) acquires the meeting information of the meeting to be held. The control information acquisition unit (112) acquires the control information from the correspondence information in the storage unit (120) in accordance with the meeting information. The device control unit (113) controls the environment control device on the basis of the control information. The meeting support device (100) includes a questionnaire result acquisition unit (115) and a control information adjustment unit (118). The control information adjustment unit (118) updates the correspondence information in accordance with questionnaire results that are acquired by the questionnaire result acquisition unit (115) and enable estimation of mental states of participants of the meeting.

Description

[Technical field]

[0001] The present invention relates to a conference support device, a conference support system, and a conference support method. [Background technology]

[0002] A method has been proposed for determining the status of a meeting from the level of excitement in the conversation during the meeting, and adjusting the environment of the space, such as a meeting room or meeting space, where the meeting is taking place, according to the status of the meeting. For example, Patent Document 1 discloses a method for controlling electronic devices for adjusting the environment of a meeting room according to the surrounding environment of the electronic devices installed in a meeting room, etc. The method for controlling electronic devices disclosed in Patent Document 1 controls the color of the lighting in the meeting room and the playback content of audiovisual content according to the status of the meeting, thereby enhancing the spatial value of the meeting room. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2020-65097 A Summary of the Invention

[0004] Usually, a conference is made up of participants gathering together, and the psychological state of the participants at the conference has at least some influence on the progress and excitement of the conference. In other words, it is preferable that the psychological state (subjectivity) of the conference participants is reflected when adjusting the environment of the conference room, from the viewpoint of the appropriate progress of the conference. However, in the above-mentioned control method of the electronic device, the psychological state of the participants is not reflected in the electronic device that controls the space such as the conference room. For example, if the electronic device performs extreme control according to the situation of the conference, even if the control is appropriate for the situation of the conference, there may be cases where the participants of the conference feel uncomfortable. In other words, the control performed simply according to the situation of the conference may actually be against the will of the participants, and there may be cases where the environment of the space such as the conference room where the conference is held cannot be appropriately controlled.

[0005] The present invention has been made in consideration of the problems inherent in the prior art, and an object of the present invention is to provide a conference support device that can appropriately control the environment of the space in which a conference is held.

[0006] In order to solve the above problem, a conference support device according to a first aspect of the present invention comprises a conference information acquisition unit that acquires conference information regarding a conference to be held, a memory unit that stores control information of an environmental control device that controls the environment of the space in which the conference is held and correspondence information indicating a correspondence with the conference information, a control information acquisition unit that acquires control information corresponding to the conference information from the correspondence information stored in the memory unit, an equipment control unit that controls the environmental control device based on the control information, a display control unit that displays on a user terminal a questionnaire that can infer the psychological state of the conference participants, a survey result acquisition unit that acquires survey results sent from the user terminal, a compilation unit that tallys up the survey results and generates a compilation result, a judgment unit that judges the value of the compilation result based on a predetermined threshold, and a control information adjustment unit that updates the control information included in the correspondence information in accordance with the judgment result judged by the judgment unit.

[0007] A conference support device according to a second aspect of the present invention includes a conference information acquisition unit that acquires conference information regarding a conference to be held, a memory unit that stores control information of an environmental control device that controls the environment of the space in which the conference is held and correspondence information indicating a correspondence with the conference information, a control information acquisition unit that acquires control information corresponding to the conference information from the correspondence information stored in the memory unit, an equipment control unit that controls the environmental control device based on the control information, a display control unit that displays on a user terminal a questionnaire that can infer the psychological state of the conference participants, a survey result acquisition unit that acquires survey results sent from the user terminal, a compilation unit that tallys up the survey results and generates a compilation result, and a learning unit that learns the correspondence between the conference information and the control information based on the value of the compilation result, the conference information, and the control information, and the learning unit reflects the result of learning the correspondence between the conference information and the control information in the correspondence information.

[0008] A conference supporting system according to a third aspect of the present invention is a conference supporting system comprising an environmental control device that controls the environment of a space in which a conference is held, a user terminal, and a conference supporting device that controls the environmental control device. The conference supporting device comprises a conference information acquisition unit that acquires conference information related to the conference, a memory unit that stores correspondence information indicating the correspondence between the control information of the environmental control device and the conference information, a control information acquisition unit that acquires control information corresponding to the conference information from the correspondence information stored in the memory unit, an equipment control unit that controls the environmental control device based on the control information, a display control unit that displays on the user terminal a questionnaire that can infer the psychological state of the conference participants, a survey result acquisition unit that acquires survey results sent from the user terminal, a compilation unit that tallys up the survey results and generates a compilation result, a judgment unit that judges the value of the compilation result based on a predetermined threshold, and a control information adjustment unit that updates the control information included in the correspondence information in accordance with the judgment result judged by the judgment unit.

[0009] A conference support method according to a fourth aspect of the present invention is a conference support method executed by a computer, which acquires conference information regarding a conference to be held, acquires control information corresponding to the conference information from a memory unit that stores correspondence information indicating a correspondence between the control information of an environmental control device that controls the environment of the space in which the conference is held and the conference information, controls the environmental control device based on the control information, displays a questionnaire that can infer the psychological state of the conference participants on a user terminal, acquires survey results sent from the user terminal, tabulates the survey results, generates a tabulated result, determines the value of the tabulated result based on a predetermined threshold, and updates the control information included in the correspondence information according to the result of the determination.

[0010] A conference support program according to a fifth aspect of the present invention causes a computer to perform the following processes: acquire conference information regarding a conference to be held; acquire control information corresponding to the conference information from a memory unit that stores correspondence information indicating a correspondence between the control information of an environmental control device that controls the environment of the space in which the conference is held and the conference information; control the environmental control device based on the control information; display on a user terminal a questionnaire that can infer the psychological state of the conference participants; acquire survey results sent from the user terminal; tally up the survey results, generate a tally up result, determine the value of the tally up result based on a predetermined threshold; and update the control information included in the correspondence information in accordance with the result of the determination. [Brief description of the drawings]

[0011] [Figure 1] FIG. 1 is a diagram illustrating an example of a conference support system according to the first embodiment. [Diagram 2] FIG. 2 is a functional block diagram for explaining functions of the conference supporting device 100 according to the first embodiment. [Diagram 3] FIG. 3 is a diagram showing an example of a screen display for inputting conference information, displayed on a user terminal according to the first embodiment. [Figure 4] FIG. 4 is a diagram illustrating an example of conference information according to the first embodiment. [Diagram 5] FIG. 5 is a diagram illustrating an example of the correspondence relationship information according to the first embodiment. [Figure 6] FIG. 6 is a diagram illustrating an example of control information according to the first embodiment. [Figure 7] FIG. 7 is a diagram showing an example of a screen display of a questionnaire displayed on a user terminal according to the first embodiment. [Figure 8] FIG. 8 is a diagram for explaining the psychological states of the meeting participants in relation to the survey results. [Figure 9] FIG. 9 is a diagram showing an example of a tabulation result for the questionnaire result. [Figure 10] FIG. 10 is a diagram showing an example of threshold values ​​for the questionnaire results. [Figure 11] FIG. 11 is a diagram for explaining the updated contents of the control information updated in the control information adjustment unit. [Figure 12] FIG. 12 is a flowchart for explaining the process of the conference supporting device according to the first embodiment. [Figure 13] FIG. 13 is a functional block diagram for explaining functions of the conference supporting device 105 according to the second embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0012] The conference support system according to the present embodiment will be described in detail below with reference to the drawings. The embodiments described below are comprehensive or specific examples. The numerical values, shapes, materials, components, the arrangement and connection states of the components, steps, and the order of steps shown in the following embodiments are merely examples and are not intended to limit the present disclosure. Furthermore, among the components in the following embodiments, components that are not described in the independent claims showing the highest concept will be described as optional components. Furthermore, the dimensional ratios in the drawings are exaggerated for the convenience of explanation and may differ from the actual ratios.

[0013] (Overview of the conference support system) The conference support system 1 according to the present embodiment is a system that appropriately controls an environmental control device that controls the environment of the space in which the conference is held, and supports the appropriate implementation of the conference. The conference support system 1 will be described below with reference to several specific embodiments.

[0014] (First embodiment) 1 is a diagram showing an outline of a conference support system 1. The conference support system 1 includes a server 10, a user terminal 30, a network 40, and an environmental control device 200.

[0015] In this embodiment, the server 10 includes a conference support device 100. As shown in FIG. 1, the conference support device 100 includes a control unit 110, a storage unit 120, an input / output IF 130, and a network IF 140. The configuration example of the conference support device 100 shown in FIG. 1 is merely an example, and the present embodiment is not limited thereto. For example, the server 10 can be replaced with one or more computers capable of implementing each function implemented in the control unit 110. The server 10 also exchanges data between the user terminal 30 and the environmental control device 200 via the network 40. Details of the control unit 110 and the storage unit 120 will be described later.

[0016] The input / output IF 130 is, for example, a component (interface) for a user to exchange data with the server 10, and is configured to include, for example, an input unit and an output unit.

[0017] The input unit has an interface function for inputting various information by the user, and information is input from outside the server 10. The user inputs information to the input unit through, for example, a keyboard, a mouse, a touch panel, a trackball, a voice recognition device, or the like, which are connected to the server 10. The input unit can also input information as a data input terminal for inputting data from an external storage device (not shown) or the like.

[0018] The output unit displays various information on a display device (not shown) connected to the server 10. The display device is, for example, a display device, a projector device, etc. It is also possible to display various information on the user terminal 30 as a display device, in which case the various information is sent to the user terminal 30 via the network IF 140.

[0019] The network IF 140 is an interface for communicating between the environmental control device 200 and the user terminal 30 and the server 10 via a wired and / or wireless network.

[0020] The user terminal 30 is, for example, a personal computer, and is usually operated by a conference room manager or a conference participant. The user terminal 30 may be a mobile device such as a tablet or a smartphone. The user terminal 30 can communicate with the server 10 via a network 40. Since FIG. 1 is a diagram showing an outline of the conference support system 1, the user terminal 30 is illustrated in a different location from the conference room 20, but this does not limit the installation location of the user terminal 30. For example, the user terminal 30 may be a terminal placed at the hand of a participant in the conference room 20 and operated by the participant. Alternatively, the user terminal 30 may be, for example, a terminal in the participant's office or a terminal in a system management room that manages the conference room. In other words, the user terminal 30 can be installed inside or outside the conference room 20.

[0021] The network 40 is a communication network that enables the server 10, the environmental control device 200, and the user terminal 30 to communicate with each other, and is configured, for example, by a carrier network such as a mobile phone network, or the Internet.

[0022] The environmental control device 200 is, for example, a device that is installed in a room or space (hereinafter, referred to as a conference room 20) where a conference is held, and controls the environment in the space of the conference room 20. For example, the environmental control device 200 is configured to include at least one of a lighting device, an air conditioner, a fragrance emitting device, an audio device, and a ventilation device, or a combination thereof. In the example shown in FIG. 1, the environmental control device 200 is installed on the ceiling of the conference room 20, but the installation position of the environmental control device 200 is not limited to the ceiling of the conference room 20. For example, the environmental control device 200 may be installed by being built into the wall or floor of the conference room 20. Also, the environmental control device 200 can be installed as a device by being placed inside the conference room 20.

[0023] FIG. 2 is a functional block diagram for explaining the functions of the conference supporting device 100. As shown in FIG.

[0024] As shown in FIG. 2, the control unit 110 includes, as functions, a conference information acquisition unit 111, a control information acquisition unit 112, a device control unit 113, a display control unit 114, a questionnaire result acquisition unit 115, a counting unit 116, a determination unit 117, and a control information adjustment unit 118. The control unit 110 controls the entire server 10 by, for example, operating an operation system. Furthermore, the control unit 110 operates based on a program (not shown) stored in the storage unit 120 to execute the above-mentioned functions. Note that the program is not limited to being stored in the storage unit 120, and may be stored in, for example, a ROM (not shown) in the conference support device 100. Details of the conference information acquisition unit 111, the control information acquisition unit 112, the device control unit 113, the display control unit 114, the questionnaire result acquisition unit 115, the counting unit 116, the determination unit 117, and the control information adjustment unit 118 will be described later.

[0025] As shown in FIG. 2, the storage unit 120 includes a conference information DB 121, a correspondence information DB 122, a device control DB 123, and a compilation result DB 124. The conference information DB 121 stores conference information as data. The correspondence information DB 122 stores correspondence information as data. The device control DB 123 includes control information of the environmental control device 200 as data. The compilation result DB 124 stores the compilation result of the questionnaire results sent from the user terminal 30 as data. The conference information, the correspondence information, the control information, and the compilation result will be described later. The storage unit 120 for storing each of these data may be one or more. For example, a configuration may be adopted in which the data is stored in separate areas in one storage unit 120. Alternatively, the data may be distributed and stored in a plurality of storage devices installed in physically separated locations.

[0026] (Functional configuration of the conference support device 100) Next, the functions of the conference supporting device 100 will be described with reference to the functional block diagram shown in FIG.

[0027] The conference information acquisition unit 111 acquires conference information such as the type of conference to be held, and stores it in the conference information DB 121. Before the conference is held, the screen shown in FIG. 3 is displayed on the user terminal 30, and the conference organizer or conference participants (hereinafter referred to as users) input information related to the conference, such as the type, via the screen displayed on the user terminal 30. For example, the information related to the conference is the location, type, and time of the conference. The conference information acquisition unit 111 acquires the conference information inputted at the user terminal 30 via the network 40.

[0028] The location where the conference will be held is displayed on the screen as shown in Fig. 3(a), and the user can specify the location displayed on the screen to specify the location where the conference will be held. For example, the location where the conference will be held includes a conference room configured as a room, an open space, etc. For example, in the example shown in Fig. 3(a), conference room 1602 corresponds to the conference room, and meeting corners A to C correspond to the open spaces.

[0029] In this embodiment, the type of meeting can be selected from "formal," "standard," and "casual," as shown in FIG. 3(b), for example. In this embodiment, "standard" is a general meeting, including an internal meeting. "Formal" is a meeting that is slightly more formal than "standard," such as a meeting with an external client. "Casual" is a meeting that is held casually, including, for example, an internal social gathering. However, the types of meetings are not limited to these, and an icebreaker that is held before an actual meeting to lighten the mood may be set as a type of meeting, and a meeting type such as "break" may be set for this.

[0030] The conference time is the approximate time the conference will be held, as shown in FIG. 3(c), and is input in 15-minute increments, for example. In this embodiment, the conference start time is set by the user pressing the "Start" button shown in FIG. 3(c). The conference end time is set by adding the conference start time to the conference holding time. However, the setting of the conference start time and end time is not limited to the above-mentioned setting means, and for example, FIG. 3(c) may be configured to provide an item for inputting the start time and end time, and the user may set a predetermined start time and end time.

[0031] The conference information acquired by the conference information acquisition unit 111 is stored in the conference information DB 121 for each conference, as shown in Fig. 4. The example shown in Fig. 4 indicates that a "standard" type conference will be held in Conference Room 1602 from 14:00 to 15:00 on October 10, 2020. Similarly, it indicates that a "casual" type conference will be held in Meeting Corner A from 16:00 to 18:00 on October 10, 2020.

[0032] Correspondence information DB122 stores correspondence information indicating the correspondence between the conference information and the control information of the environmental control device 200 for controlling the environment of the space where the conference is held. An example of the correspondence information is shown in Fig. 5. In Fig. 5, the location, type, and time period of the conference are shown as the conference information, and the control information of the environmental control device 200 corresponding thereto is shown. Note that the time period indicates a rough time period when the conference starts, and morning, 1 pm, 2 pm, and night indicate the time periods from 6:00 to 12:00, 12:00 to 15:00, 15:00 to 18:00, and 18:00 to 24:00, respectively.

[0033] Of the control information, lighting is controlled by a lighting device, and in this embodiment, it is set by color temperature. Color temperature is a scale for expressing the color of light emitted by a light source such as sunlight, natural light, or artificial lighting, and is expressed in units of Kelvin (K). For example, incandescent light is expressed as 3000K, and the color is warm (yellow or orange). Types of incandescent light include morning sun, evening sun, incandescent light bulb, and candle. Neutral white is expressed as 5000K, and the type of light is sunlight.

[0034] The airflow is an air flow generated by an air conditioner or the like, and in this embodiment, for example, types of airflow such as a gentle breeze, a steady breeze, and a fluctuating airflow can be selected. The scent is, for example, an air scent generated by an air conditioner or the like like the airflow, and in this embodiment, types of scent such as mint and citrus can be selected. Note that the scent generating device in the environmental control device 200 may be a dedicated scent generating device, or may be configured to be provided in the air conditioner that generates the airflow, as described above.

[0035] The sound is generated by an audio device. In this embodiment, if the type of meeting is "formal", no sound is generated. If the type of meeting is "standard", "natural environmental sounds" are generated as the sound. In this specification, "natural environmental sounds" are sounds that can be heard in a natural environment such as a forest, such as birds chirping and the murmuring of a river, which can be heard without interfering with the meeting. Furthermore, in a "casual" type of meeting, playing light music such as jazz can be expected to create a more casual atmosphere.

[0036] Ventilation is performed by a ventilation device, and in this embodiment, the strength is shown in three stages: large, medium, and small. In the example shown in FIG. 5, the strength of ventilation increases in conference room 1602 from morning to night. This is because it is expected that the carbon dioxide concentration in conference room 20 will increase due to the holding of conferences, etc., so the strength of ventilation is increased as time passes. Ventilation can also be performed for a certain period in the middle of each conference. For example, ventilation can be performed for a predetermined period of time starting from the point where half the conference time has elapsed. In this embodiment, ventilation is set to be performed for 15 minutes starting from the point where half the conference time has elapsed.

[0037] The correspondence information also indicates the correspondence between the location where the conference is held in the conference information and the control information of the controllable environmental control devices 200. For example, it indicates that in conference room 1602, lighting, airflow, fragrance, sound, and ventilation can all be controlled by the environmental control devices 200, but in meeting corner C, only lighting can be controlled.

[0038] The control information acquisition unit 112 acquires control information for the environmental control devices 200 from the correspondence information DB 122 based on the conference information acquired by the conference information acquisition unit 111, and stores the information in the device control DB 123. An example of the control information is shown in FIG. 6. The example of the control information shown in FIG. 6 is the control information for each environmental control device 200 for a conference to be held in the 1602 conference room from 15:00 to 16:00. In the example shown in FIG. 6, the lighting is set to a color temperature of 4000K. The airflow is a steady wind, and the scent is mint. Furthermore, in the example shown in FIG. 6, the sound of "natural environmental sounds" is played. It is shown that medium ventilation is performed for 15 minutes from 15:30 to 15:45.

[0039] The device control unit 113 controls the environmental control devices 200 based on control information for controlling the environmental control devices 200 stored in the device control DB 123. Specifically, the device control unit 113 sends control instructions to the environmental control devices 200 via the network IF 140 based on the control information. Each environmental control device 200 operates the environmental control device 200 according to the control instructions sent from the device control unit 113.

[0040] Furthermore, the device control unit 113 receives control information of the environmental control device 200 directly controlled by the user in the conference room 20 via the network 40, and reflects the received control information in the control information of the device control DB 123. For example, in the conference shown in the control information in Fig. 6, if the user changes the lighting to 5000K, the device control unit 113 receives the changed control information and changes the lighting in the control information shown in Fig. 6 to 5000K.

[0041] After the conference ends, the display control unit 114 transmits a questionnaire about the conference to the user terminal 30 and causes the user terminal 30 to display the questionnaire. For example, when the conference is about to end, the display control unit 114 causes the user terminal 30 to display the questionnaire. Alternatively, even if the conference is about to end before the conference end time, when information that the conference is about to end is transmitted to the display control unit 114 by pressing the force end button in FIG. 3(c), the display control unit 114 causes the user terminal 30 to display the questionnaire.

[0042] The questionnaire displayed on the user terminal 30 is shown in a display form as shown in FIG. 7(a), for example. In the example of the questionnaire shown in FIG. 7(a), in addition to the formal contents related to the conference such as the number of participants and the end time, the display form asks the user about the environment of the conference and whether the participants were able to concentrate on the conference. The user selects whether the environment of the conference was comfortable and whether the participants were able to concentrate on the conference on the screen shown in FIG. 7(a). By conducting this questionnaire, the conference support device 100 can acquire data indicating the satisfaction level of the conference. That is, it is possible to infer the psychological state of the conference participants based on the satisfaction level of the participants with the conference. Note that the inference of the psychological state of the conference participants is not limited to questions related to satisfaction. For example, it is also possible to infer the psychological state based on questions as to whether the conference ended within the time or whether the purpose of the conference was achieved, as shown in FIG. 7(a). More specifically, for example, if the conference does not end within the time and the scheduled end time is significantly exceeded, it can be inferred that the psychological state of the participants is unpleasant. 7(b) and (c) described later, it is possible to estimate the psychological state of the participants in more detail. The conference support device 100 estimates the psychological state of the participants based on data indicating the satisfaction level of the conference, and based on the estimation result, the control information adjustment unit 118 described later can adjust the difference in the control information of the environmental control device 200.

[0043] The questionnaire displayed on the user terminal 30 may be in the display form as shown in FIG. 7(b) or (c). FIG. 7(b) shows an example of a questionnaire in a matrix format. In the example shown in FIG. 7(b), arousal and sedation are plotted on the vertical axis, and comfort and discomfort are plotted on the horizontal axis. The user selects an area corresponding to the psychological state (feelings) after the end of the conference on the screen shown in FIG. 7(b). This allows the conference supporting device 100 to infer the subjective psychological state (feelings) of the participant (user) regarding the conference. The questionnaire may also be in the form of a sentence, as shown in FIG. 7(c). In the case of the questionnaire in the form of FIG. 7(c), the psychological state (feelings) of the user regarding the conference can be inferred, as in the case of the questionnaire shown in FIG. 7(b). Note that the above-mentioned examples of the questionnaire shown in FIG. 7(a) to (c) may be configured to display any one of FIG. 7(a) to (c) as the questionnaire. Alternatively, a configuration may be adopted in which a plurality of display forms among those shown in Fig. 7(a) to (c) are displayed in sequence to conduct a questionnaire. For example, a configuration may be adopted in which the questionnaire shown in Fig. 7(a) is conducted, followed by the questionnaire shown in Fig. 7(b).

[0044] The questionnaire shown in FIG. 7(b) will be explained. Depending on the location plotted by the user, the user's psychological state and emotions can be inferred and assigned as shown in FIG. 8. For example, the upper left point in FIG. 8 indicates that the participant is in an "irritated" state, and the degree of "irritation" increases as one moves to the upper left. Similarly, in FIG. 8, the upper right point indicates that the user is "concentrated", and the degree of "concentration" increases as one moves to the upper right. Also, the lower right point in FIG. 8 indicates that the user is in a "relaxed" state, and the degree of "relaxation" increases as one moves to the lower right. Furthermore, the lower left point indicates that the user's emotion is "bored", and as with other psychological states and emotions, the degree of "boredom" increases as one moves to the lower left.

[0045] The survey result acquisition unit 115 acquires information selected by the user in response to the survey displayed on the user terminal 30 via the network 40 and sends it to the tabulation unit 116 .

[0046] The tallying unit 116 tally up the survey results acquired by the survey result acquiring unit 115, and stores the tally up results in the tally up results DB 124. In this embodiment, the tallying unit 116 calculates the average value of the survey results of the acquired participants.

[0047] When the questionnaire is displayed in a matrix format as shown in Fig. 7(b), the average value of the locations plotted by the user is calculated as the tabulation result. On the other hand, when the questionnaire is displayed in a text format as shown in Fig. 7(a) or 7(c), for example, the tabulation unit 116 assigns a value of "4" on the comfortable-uncomfortable axis if the answer is "yes," and assigns a value of "-4" if the answer is "no." Furthermore, the tabulation unit 116 tabulates the assigned values ​​by calculating the average value of the participants.

[0048] FIG. 9(a) shows information on the survey results. For example, in the survey results for the meeting held in conference room 1602 shown in the first row of FIG. 9(a), (2, -2) is stored as the survey result. This indicates that the average value of the survey results of the participants that the aggregation unit 116 was able to acquire was calculated, resulting in the location shown in area 124a in FIG. 9(b). The location of area 124a shown in FIG. 9(b) is converted into a numerical value, resulting in (2, -2). Meanwhile, in the meeting shown in the second row of FIG. 9(a), the survey results are aggregated, resulting in the location shown in area 124b in FIG. 9(b) being the average value of the participants, and the numerical value (-1, -1) is stored as the aggregation result.

[0049] In the present embodiment, the survey results are tallied by calculating the average value of the participants, but the means for tallying the survey results is not limited to this. For example, the tallying unit 116 may calculate the standard deviation of the participants from whom the survey results were obtained, and use the calculated result as the survey result. The tallied results stored in the tallied result DB 124 may be displayed on the user terminal 30 via the display control unit 114. This allows, for example, a conference manager or the like to check the tallied results as shown in FIG. 9(a) via the user terminal 30, and makes it possible to recognize the tendency of the user's psychological state with respect to the conference information. This allows, for example, when there is an abnormality in the environmental control device 200 or the conference room 20 itself, to recognize the abnormality from the tendency of the user's psychological state.

[0050] The determination unit 117 determines the counting result of the questionnaire of the participants for the conference based on a predetermined threshold. FIG. 10 shows the predetermined threshold of the counting result according to each type of conference. For example, when the type of conference is "formal", it is preferable that the value of the counting result is -2 or more and 2 or less on the axis (vertical axis) of arousal-calming, and -2 and 2 are the thresholds. For example, in a "formal" conference, it is expected that the conference will be activated to a certain extent by discussion, etc., but if the conference becomes too aroused, the discussion will diverge, which is considered to be undesirable as a "formal" conference. Similarly, it is also undesirable for the conference to be too calm. Therefore, in this embodiment, the range determined by the threshold of the vertical axis of a "formal" conference is -2 or more and 2 or less.

[0051] In addition, in the case of a "standard" meeting, it is considered preferable to increase the degree of arousal and activate to a certain degree, so in this embodiment, the range determined by the threshold value on the vertical axis of the "standard" meeting is 0 or more and 4 or less. Furthermore, in the case of a "casual" meeting in this embodiment, no threshold is set on the axis (vertical axis) of arousal-calmness. In addition, in the case of "formal", "standard", and "casual", it is preferable that all of the comfortable-uncomfortable (horizontal axis) are on the comfortable side, so in this embodiment, the range determined by the threshold value is 0 or more and 4 or less. In addition, although the example shown in FIG. 10 shows an example of threshold values ​​for the type of meeting, threshold values ​​reflecting the location and time of the meeting may be used. For example, in the case of a nighttime meeting, it is expected that the user's psychological state will be worse than that of a morning meeting due to fatigue or the like. Therefore, for example, in a meeting held at night, a threshold value that is higher than that of the morning or afternoon meetings may be prepared, so that the control information adjustment unit 118 can easily implement the change shown in FIG. 11.

[0052] The control information adjustment unit 118 updates the control information included in the correspondence information stored in the correspondence information DB 122 according to the determination result determined by the determination unit 117. Specifically, when the determination unit 117 determines that the value of the counting result is within a range determined by a predetermined threshold, the control information adjustment unit 118 generates correspondence information based on the control information stored in the device control DB 123 and the conference information stored in the conference information DB 121. Furthermore, the control information adjustment unit 118 stores the generated correspondence information in the correspondence information DB 122. Specifically, the control information adjustment unit 118 updates the correspondence information DB 125 with the parameters of the control information stored in the device control DB 123.

[0053] For example, if a conference is held using control information acquired from the correspondence information DB 122 at the start of the conference and the control information is not changed during the conference, the value of the control information does not change, so even if the correspondence information is updated, the control information does not change. That is, in practice, if it is determined that the counting result is within the range determined by the threshold, and if the control information is changed during the conference, it is updated with the changed control information of the environmental control device 200. Note that the predetermined threshold shown in FIG. 10 is an example and does not limit this embodiment. For example, it is possible to change the threshold according to the type of conference at the will of the conference organizer and apply it to this embodiment.

[0054] On the other hand, when the determination unit 117 determines that the value of the counted result is outside the range determined by the threshold, the control information adjustment unit 118 corrects the control information according to the content of the counted result, and updates the correspondence information DB 122 using the corrected control information. Specifically, for example, as shown in FIG. 11, when the counted result of the axis (vertical axis) of sedation-awakening is lower than the threshold, the control information of the environmental control device 200 is corrected as shown in the column from sedation to awakening in the first row in FIG. 11 so as to increase the value. In the example shown in FIG. 11, the correction from sedation to awakening is to increase the lighting by 1000K. In addition, the type (or strength) of the airflow is changed. For example, in this embodiment, the strength of the airflow is increased by one step. Furthermore, the type (or strength) of the fragrance is changed as necessary. In this embodiment, for example, the strength of the fragrance is increased by one step. Similarly, the sound and air conditioning are each increased by one step.

[0055] On the other hand, if the tabulation result on the axis (vertical axis) of sedation-awakening is higher than the threshold value, the control information is changed to lower the setting value of each environmental control device 200, for example, as shown in Fig. 11. Note that in this embodiment, the control of the airflow and scent to move from awakening to calming is not limited to a correction that weakens the value by one step each, and if it is possible to control the airflow or scent to be more relaxing (to relieve tension), the control information is corrected in the direction of more relaxation.

[0056] Furthermore, if the tabulation result of the comfortable-uncomfortable axis (horizontal axis) is lower than a threshold value, the airflow and the type of scent are changed. Specifically, a natural airflow or a mint or citrus scent is applied. Note that the correction of the control information shown in FIG. 11 is an example and does not limit this embodiment. For example, as a correction from discomfort to comfort, an example is shown in FIG. 11 in which the lighting, sound, and air conditioning are not corrected, but sound and air conditioning may be controlled in a direction toward comfort.

[0057] (Outline of the processing flow of the conference support system 1) Next, a flowchart of an example of the operation of the conference support system 1 will be described with reference to Fig. 12. Note that the processing in the flowchart of Fig. 12 ends when the power is turned off or an interrupt is issued to end the processing. In addition, in the following description of the flowchart, the same contents as those described in the description of the conference support device 100 above will be omitted or simplified.

[0058] In step S1201, the conference information acquisition unit 111 acquires conference information such as the type of conference to be held, and stores it in the conference information DB 121. The conference information is displayed on the user terminal 30 as shown in Fig. 3, and the user inputs information related to the conference such as the type via the screen displayed on the user terminal 30. For example, the information related to the conference is the location, type, and time of the conference.

[0059] In step S 1202 , the control information acquisition section 112 acquires the control information of the environmental control device 200 from the correspondence information DB 122 based on the conference information, and stores the information in the device control DB 123 .

[0060] In step S1203, the device control unit 113 controls the environmental control device 200 based on the control information for controlling the environmental control device 200 stored in the device control DB 123. Specifically, the device control unit 113 sends a control instruction to the environmental control device 200 via the network IF 140 based on the control information. Each environmental control device 200 operates the environmental control device 200 according to the control instruction sent from the device control unit 113. Furthermore, when a user directly controls an environmental control device 200, the control information is sent from the environmental control device 200 to the device control unit 113 via the network 40. The device control unit 113 accepts the sent control information and stores it in the device control DB 123.

[0061] In step S1204, after the conference ends, the display control unit 114 transmits a questionnaire about the conference to the user terminal 30 and causes the user terminal 30 to display the questionnaire. For example, when the conference is about to end, the display control unit 114 causes the user terminal 30 to display the questionnaire. Alternatively, even before the conference is about to end, when the display control unit 114 receives information that the conference is about to end by pressing the force end button shown in FIG. 3(c), the display control unit 114 causes the user terminal 30 to display the questionnaire.

[0062] In step S1205, the survey result acquisition section 115 acquires, via the network 40, the information selected by the user in response to the survey displayed on the user terminal 30, and sends it to the tabulation section .

[0063] In step S1206, the tallying unit 116 tallys up the survey results acquired by the survey result acquiring unit 115, and stores the tallying results in the tallying result DB 124. In this embodiment, the tallying unit 116 calculates the average value of the survey results of the acquired participants.

[0064] In step S1207, the determination unit 117 determines the tabulation result of the questionnaire of the participants for the conference based on a predetermined threshold. In this embodiment, the predetermined threshold is, for example, a threshold corresponding to the tabulation result according to each type of conference, as shown in FIG. 10. In step S1207, if the determination unit 117 determines that the tabulation result is within the range defined by the threshold (step S1207: YES), the process proceeds to step S1208. On the other hand, in step S1207, if the determination unit 117 determines that the tabulation result is outside the range defined by the threshold (step S1207: NO), the process proceeds to step S1209.

[0065] In step S1208, the control information adjustment unit 118 updates the correspondence information between the conference information and the control information stored in the correspondence information DB 122, based on the control information stored in the device control DB 123. For example, if the control information of the environmental control device 200 is changed during the conference, the correspondence information is updated based on the control information of the environmental control device 200 that has been changed.

[0066] In step S1209, the control information adjustment unit 118 corrects the control information stored in the device control DB 123 in accordance with the content of the aggregation result. Specifically, the control information adjustment unit 118 corrects the control information in accordance with the adjustment content of the environmental control device 200 corresponding to the direction of correction on each axis, for example, as shown in Fig. 11.

[0067] In step S1210, the control information adjustment unit 118 updates the control information with respect to the correspondence relationship information between the conference information and the control information stored in the correspondence information DB 122, based on the control information corrected in step S1209.

[0068] As described above, the conference supporting system 1 according to the first embodiment compiles the results of a questionnaire that can estimate the psychological state of the conference participants, judges the psychological state of the user, and updates the control information of the environmental control device 200 in the conference room based on the judgment result. This allows the conference supporting device 100 to reflect the psychological state of the user in the control of the environmental control device 200 that controls the environment of the space where the conference is held. Therefore, by controlling the environmental control device 200 using the control information that reflects the psychological state of the conference participants (users), it becomes possible to control the environment of the space, such as a conference room, in a manner that suits the user's wishes.

[0069] Furthermore, the conference support system 1 according to the first embodiment can include at least one of a lighting device, an air conditioner, a fragrance emitting device, an audio device, and a ventilation device as the environmental control device 200. This makes it possible to more flexibly adjust the spatial environment in the conference room 20. Furthermore, the conference support system 1 can adjust the spatial environment in accordance with the type of conference or the location of the conference.

[0070] Furthermore, the conference supporting device 100 according to the first embodiment can determine the value of the survey results based on a threshold value corresponding to the conference information in the determination unit 117. This enables detailed threshold value determination corresponding to conference information such as the type of conference, and makes it possible to set the control information of the environmental control device 200 that more appropriately reflects the psychological state of the user.

[0071] Second Embodiment As described above, one specific embodiment has been described, but the above-described embodiment is merely an example and does not limit the present embodiment. For example, in the above-described embodiment, the determination unit 117 makes a determination based on a predetermined threshold in response to the questionnaire result, and the control information adjustment unit 118 updates the control information of the environmental control device 200. Here, a configuration different from that of the first embodiment will be described for a conference support system according to a second embodiment in which the conference support device 105 learns the control information of the environmental control device 200 and the questionnaire result, and the learned result is used as the correspondence information DB 125.

[0072] FIG. 13 is a functional block diagram for explaining functions of the conference supporting device 105 according to the second embodiment.

[0073] The second embodiment differs from the first embodiment in that it has a learning unit 150 equipped with a machine learning unit 151 instead of the judgment unit 117 and the control information adjustment unit 118 provided in the control unit 110 of the conference support device 100 according to the first embodiment.

[0074] The machine learning unit 151 inputs the conference information, the control information, and the collected results of the questionnaire as a set to the machine learning unit 151 as learning data and teacher data. Then, the machine learning unit 151 generates the correspondence information DB 125 as a learned model by learning the relationship between the conference information, the control information, and the collected results. Specifically, the collected results of the questionnaire indicating the user's psychological state are used as teacher data for the conference information and the corresponding control information as input data to the machine learning unit 151. That is, the correspondence between the conference information and the control information is learned so that the user's psychological state becomes better. Note that a good psychological state of the user is, for example, a state in which the degree of "comfort" is higher in the diagram shown in FIG. 8.

[0075] A neural network model is used in the machine learning unit 151. The neural network model used in the machine learning unit 151 may be a deep neural network (DNN), a convolutional neural network (CNN), or a recurrent neural network (RNN, LSTM). However, the type of neural network model is not limited to this embodiment.

[0076] 13 shows a configuration example in which the learning unit 150 is provided as a component separate from the control unit 110, but the second embodiment is not limited to this configuration. For example, the learning unit 150 may be included in the control unit 110. Furthermore, the learning unit 150 is not limited to a configuration in which it is provided in the conference support device 105. For example, the conference information, the control information, and the counting result may be read from the storage unit 120, and these may be used as learning sets, and the learning sets may be trained in a system other than the server 10 to generate the correspondence information DB 125 as a trained model. In this case, the correspondence information DB 125 is taken into the storage unit 120 of the conference support device 105 from outside the server 10 via the input / output IF 130 or the network IF 140.

[0077] As described above, in the conference support device 105 according to the second embodiment, by using the correspondence information DB 125 which is a trained model that has actually been trained, it is possible to obtain the correspondence information DB 125 that reflects the psychological states of the participants (users). This makes it possible to obtain more appropriate control information for the environmental control device 200 according to the type of the conference, and enables appropriate control in environmental control of the conference space.

[0078] (Other embodiments) Although the present embodiment has been described above, the present embodiment is not limited to the above, and various modifications are possible within the scope of the gist of the embodiment. In addition, it is also possible to combine a part or all of the various embodiments to form a new embodiment.

[0079] In the above embodiment, the conference support system 1 displays the questionnaire on the user terminal 30 at the end of the conference, but the questionnaire may be displayed during the conference. For example, the questionnaire may be conducted during a break in the conference, and the control information of the environmental control device 200 may be changed according to the questionnaire result. In this case, the control information adjustment unit 118 updates the control information in the correspondence information DB 122. After that, the control information acquisition unit 112 acquires the changed control information and stores it in the device control DB 123. Then, the device control unit 113 may control the environmental control device 200 based on the changed control information. Alternatively, the control information adjustment unit 118 may directly update the device control DB 123, and the device control unit 113 may control the environmental control device 200 based on the changed control information.

[0080] In the above embodiment, the conference supporting system 1 has been configured as a so-called cloud computing system in which the conference supporting device 100 controls the environmental control device 200 based on the conference information inputted in the user terminal 30. However, the configuration of the conference supporting system 1 is not limited to this. For example, the conference supporting system 1 may be configured as a so-called edge computing system in which the conference supporting device 100 and the user terminal 30 are provided for each conference room 20 and the environmental control device 200 is controlled for each conference room 20. In this case, the network 40 may be configured as a wired network or a wireless network for short-distance communication.

[0081] In addition, a computer program (conference support program) that causes a computer to execute the above-mentioned method and a computer-readable recording medium on which the program is recorded are included in the scope of this embodiment. Any type of computer-readable recording medium may be used. In addition, the above-mentioned computer program is not limited to one recorded on the above-mentioned recording medium, and may be one transmitted via a telecommunications line, a wireless or wired communication line, a network such as the Internet, or the like.

[0082] The following describes features of the conference supporting devices 100 and 105, the conference supporting system 1, and the conference supporting method according to the present embodiment.

[0083] (1) The conference support device 100 has the following configuration. (i) A conference information acquisition unit 111 for acquiring conference information regarding a conference to be held. (ii) The system includes a storage unit 120 that stores control information for the environmental control device 200 that controls the environment of the space in which the conference is held, and correspondence information that indicates the correspondence between the control information and the conference information. (iii) A control information acquisition unit 112 is included which acquires control information corresponding to the conference information from the correspondence relationship information stored in the storage unit 120 . (iv) The device control unit 113 controls the environmental control device 200 based on the control information. (v) A display control unit 114 that causes the user terminal 30 to display a questionnaire that can infer the psychological state of the conference participants. (vi) A survey result acquisition unit 115 for acquiring survey results sent from the user terminal 30 is included. (vii) A counting unit 116 that counts the survey results and generates a count result. (viii) A determination unit 117 that determines the value of the counted result based on a predetermined threshold value. (ix) A control information adjustment unit 118 is included which updates the control information included in the correspondence relationship information in accordance with the result of the determination made by the determination unit 117.

[0084] According to the present disclosure, the conference supporting device 100 compiles the results of a questionnaire that can estimate the psychological state of the conference participants, determines the psychological state of the user, and updates the control information of the environmental control device 200 in the conference room based on the determination result. This allows the conference supporting device 100 to reflect the psychological state of the user in the control of the environmental control device 200 that controls the environment of the space where the conference is held. Therefore, by controlling the environmental control device 200 using the control information that reflects the psychological state of the conference participants (users), it becomes possible to control the environment of the space, such as a conference room, in a manner that suits the user's wishes.

[0085] (2) It is preferable that the environmental control device 200 includes at least one of a lighting device, an air conditioner, a fragrance emitting device, an audio device, and a ventilation device.

[0086] According to the present disclosure, the environmental control device 200 of the conference support system 1 can include at least one of a lighting device, an air conditioner, a fragrance emitting device, an audio device, and a ventilation device. This makes it possible to more flexibly adjust the spatial environment in the conference room 20. It also makes it possible to adjust the spatial environment in accordance with the type of conference or the location of the conference.

[0087] (3) It is preferable that the determination unit 117 determines the value of the counting result based on a threshold value corresponding to the conference information.

[0088] According to the present disclosure, the determination unit 117 of the conference supporting device 100 can determine the value of the survey result based on a threshold corresponding to the conference information. This enables detailed threshold determination corresponding to the conference information such as the type of conference, and makes it possible to set the control information of the environmental control device 200 that more appropriately reflects the psychological state of the user.

[0089] (4) The conference support device 105 has the following configuration. (i) A conference information acquisition unit 111 for acquiring conference information regarding a conference to be held. (ii) The system includes a storage unit 120 that stores control information for the environmental control device 200 that controls the environment of the space in which the conference is held, and correspondence information that indicates the correspondence between the control information and the conference information. (iii) A control information acquisition unit 112 is included which acquires control information corresponding to the conference information from the correspondence relationship information stored in the storage unit 120 . (iv) The device control unit 113 controls the environmental control device 200 based on the control information. (v) A display control unit 114 that causes the user terminal 30 to display a questionnaire that can infer the psychological state of the conference participants. (vi) A survey result acquisition unit 115 for acquiring survey results sent from the user terminal 30 is included. (vii) A counting unit 116 that counts the survey results and generates a count result. (viii) A learning unit 150 that learns the correspondence relationship between the conference information and the control information based on the value of the counting result, the conference information, and the control information. The learning unit 150 reflects a result of learning the correspondence relationship between the conference information and the control information in the correspondence relationship information.

[0090] According to the present disclosure, the conference support device 105 can obtain the correspondence information DB 125 reflecting the psychological states of the participants (users) by using the correspondence information DB 125, which is a trained model that has actually been trained. This makes it possible to obtain more appropriate control information for the environmental control device 200 according to the type of the conference, and enables appropriate control in environmental control of the conference space.

[0091] (5) The conference support system 1 has the following configuration. (i) The conference system includes an environmental control device 200 that controls the environment of the space in which the conference is held, a user terminal 30, and a conference support apparatus 100 that controls the environmental control device 200. Furthermore, the conference support apparatus 100 has the following configuration. (ii) A conference information acquisition unit 111 that acquires conference information regarding a conference to be held. (iii) The system includes a storage unit 120 that stores control information for the environmental control device 200 that controls the environment of the space in which the conference is held, and correspondence information that indicates the correspondence between the control information and the conference information. (iv) A control information acquisition unit 112 is included which acquires control information corresponding to the conference information from the correspondence relationship information stored in the storage unit 120 . (v) The device control unit 113 controls the environmental control device 200 based on the control information. (vi) A display control unit 114 that displays, on the user terminal 30, a questionnaire that can infer the psychological state of the conference participants. (vii) A survey result acquisition unit 115 for acquiring survey results sent from the user terminal 30 is included. (viii) A counting unit 116 that counts the survey results and generates a count result. (ix) A determination unit 117 that determines the value of the counted result based on a predetermined threshold value. (x) A control information adjustment unit 118 is included which updates the control information included in the correspondence relationship information in accordance with the result of the determination made by the determination unit 117.

[0092] According to the present disclosure, the conference support system 1 compiles the results of a questionnaire that can estimate the psychological state of the conference participants, judges the psychological state of the user, and updates the control information of the environmental control device 200 in the conference room based on the judgment result. This allows the conference support system 1 to reflect the psychological state of the user in the control of the environmental control device 200 that controls the environment of the space where the conference is held. Therefore, by controlling the environmental control device 200 using the control information that reflects the psychological state of the conference participants (users), it becomes possible to control the environment of the space, such as a conference room, in a manner that suits the user's wishes.

[0093] (6) It is preferable that the conference support method executed by a computer includes the following processes. (i) The process includes obtaining conference information regarding a conference to be held. (ii) The process includes a process of acquiring control information corresponding to the conference information from the storage unit 120 that stores the control information of the environmental control device 200 that controls the environment of the space in which the conference is held and correspondence information that indicates the correspondence between the control information and the conference information. (iii) The process includes a process of controlling the environmental control device 200 based on the control information. (iv) A process for displaying on the user terminal 30 a questionnaire that can infer the psychological state of the conference participants. (v) The process includes a process of acquiring the survey results sent from the user terminal 30. (vi) The process of aggregating the survey results and generating an aggregated result is included. (vii) The process includes determining the value of the aggregation result based on a predetermined threshold value. (viii) The method includes a process of updating the control information included in the correspondence information in accordance with the result of the determination.

[0094] According to the present disclosure, the conference support method can compile the results of a questionnaire that can estimate the psychological state of the conference participants, determine the psychological state of the user, and update the control information of the environmental control device 200 in the conference room based on the determination result. This makes it possible for the conference support method to reflect the psychological state of the user in the control of the environmental control device 200 that controls the environment of the space where the conference is held. Therefore, by controlling the environmental control device 200 using the control information that reflects the psychological states of the conference participants (users), it becomes possible to control the environment of the space, such as a conference room, in a manner that suits the user's wishes.

[0095] (7) A conference support program executed by a computer includes the following processes: (i) The process includes obtaining conference information regarding a conference to be held. (ii) The process includes a process of acquiring control information corresponding to the conference information from the storage unit 120 that stores the control information of the environmental control device 200 that controls the environment of the space in which the conference is held and correspondence information that indicates the correspondence between the control information and the conference information. (iii) The process includes a process of controlling the environmental control device 200 based on the control information. (iv) A process for displaying on the user terminal 30 a questionnaire that can infer the psychological state of the conference participants. (v) The process includes a process of acquiring the survey results sent from the user terminal 30. (vi) The process of aggregating the survey results and generating an aggregated result is included. (vii) The process includes determining the value of the aggregation result based on a predetermined threshold value. (viii) The method includes a process of updating the control information included in the correspondence information in accordance with the result of the determination.

[0096] According to the present disclosure, the conference assistance program can compile the results of a questionnaire that can estimate the psychological state of the conference participants, determine the psychological state of the user, and update the control information of the environmental control device 200 in the conference room based on the determination result. This allows the conference assistance program to reflect the psychological state of the user in the control of the environmental control device 200 that controls the environment of the space where the conference is held. Therefore, by controlling the environmental control device 200 using the control information that reflects the psychological states of the conference participants (users), it becomes possible to control the environment of the space, such as a conference room, in a manner that suits the user's wishes.

[0097] (8) The conference support program may be recorded on a computer-readable recording medium.

[0098] According to the present disclosure, the conference assistance program can compile the results of a questionnaire that can estimate the psychological state of the conference participants, determine the psychological state of the user, and update the control information of the environmental control device 200 in the conference room based on the determination result. This allows the conference assistance program to reflect the psychological state of the user in the control of the environmental control device 200 that controls the environment of the space where the conference is held. Therefore, by controlling the environmental control device 200 using the control information that reflects the psychological states of the conference participants (users), it becomes possible to control the environment of the space, such as a conference room, in a manner that suits the user's wishes.

[0099] The entire contents of Patent Application No. 2020-178068 (filing date: October 23, 2020) are incorporated herein by reference. [Industrial Applicability]

[0100] According to the present disclosure, it is possible to provide a conference support device that can appropriately control the environment of the space in which a conference is held. [Explanation of symbols]

[0101] 1. Meeting support system 10 Server 20 Conference Room 30 User terminals 40 Network 100 Conference support device 110 Control section 111 Conference Information Acquisition Department 112 Control information acquisition unit 113 Equipment control section 114 Display control unit 115 Survey Result Collection Department 116 Counting Department 117 Judgment section 118 Control Information Coordination Department 120 Storage section 121 Meeting Information DB 122, 125 Correspondence information DB 123 Device Control DB 124 Counting results DB 130 Input / Output Interface 140 Network Interface 150 Learning Department 151 Machine Learning Department 200 Environmental control equipment

Claims

1. a conference information acquisition unit that acquires conference information regarding a conference to be held; a storage unit that stores control information of a plurality of environmental control devices that control an environment of the space in which the conference is held, and correspondence information that indicates a correspondence between the control information and the conference information; a control information acquisition unit that acquires the control information corresponding to the conference information from the correspondence relationship information stored in the storage unit; a device control unit that controls the environmental control device based on the control information; a display control unit that displays a questionnaire capable of estimating the psychological state of the participants of the conference on a user terminal; a survey result acquisition unit that acquires the survey results sent from the user terminal; a counting unit that counts the survey results and generates a counting result; a determination unit that determines a value of the collected result based on a predetermined threshold value that is set based on two criteria, a degree of awakening and a degree of comfort; a control information adjustment unit that, when the determination unit determines that the value of the aggregation result is outside the range of the specified threshold, updates the control information included in the correspondence information to the control information for correcting the value of the aggregation result to be within the range of the specified threshold.

2. The predetermined threshold value includes a plurality of threshold values ​​according to the type of the conference included in the conference information. The conference support device according to claim 1 . a learning unit configured to learn a correspondence relationship between the conference information and the control information based on a value of the aggregation result, the conference information, and the control information; the learning unit reflects a result of learning the correspondence relationship between the conference information and the control information in the correspondence relationship information. The conference support device according to claim 1 .

4. A conference support system including a plurality of environmental control devices for controlling an environment of a space in which a conference is held, a user terminal, and a conference support device for controlling the environmental control devices, The conference support device includes: a conference information acquisition unit for acquiring conference information relating to the conference; a storage unit that stores correspondence information indicating a correspondence between the control information of the environmental control device and the conference information; a control information acquisition unit that acquires the control information corresponding to the conference information from the correspondence relationship information stored in the storage unit; a device control unit that controls the environmental control device based on the control information; a display control unit that displays, on the user terminal, a questionnaire that can infer the psychological state of the participants of the conference; a survey result acquisition unit that acquires the survey results sent from the user terminal; a counting unit that counts the survey results and generates a counting result; a determination unit that determines a value of the collected result based on a predetermined threshold value that is set based on two criteria, a degree of awakening and a degree of comfort; a control information adjustment unit that, when the determination unit determines that the value of the aggregation result is outside the range of the specified threshold, updates the control information included in the correspondence information to the control information for correcting the value of the aggregation result to be within the range of the specified threshold.

5. 1. A computer-implemented method for supporting a meeting, comprising: Obtaining meeting information regarding an upcoming meeting; acquiring control information corresponding to the conference information from a storage unit that stores control information of a plurality of environmental control devices that control an environment of the space in which the conference is held and correspondence information indicating a correspondence between the control information and the conference information; Controlling the environmental control device based on the control information; displaying a questionnaire capable of estimating the psychological state of the participants of the conference on a user terminal; Acquire the survey results sent from the user terminal, aggregating the survey results to generate an aggregated result; The value of the collected result is determined based on a predetermined threshold value set based on two criteria, a degree of awakening and a degree of comfort; A conference support method, comprising: if it is determined that the value of the aggregation result is outside the range of the specified threshold, updating the control information included in the correspondence information to the control information for correcting the value of the aggregation result to be within the range of the specified threshold.

6. Obtaining meeting information regarding an upcoming meeting; acquiring control information corresponding to the conference information from a storage unit that stores control information of a plurality of environmental control devices that control an environment of the space in which the conference is held and correspondence information indicating a correspondence between the control information and the conference information; Controlling the environmental control device based on the control information; displaying a questionnaire capable of estimating the psychological state of the participants of the conference on a user terminal; Acquire the survey results sent from the user terminal, aggregating the survey results to generate an aggregated result; The value of the collected result is determined based on a predetermined threshold value set based on two criteria, a degree of awakening and a degree of comfort; A conference support program for causing a computer to execute a process of updating the control information included in the correspondence information to the control information for correcting the value of the aggregation result to be within the range of the specified threshold if it is determined that the value of the aggregation result is outside the range of the specified threshold.

7. A computer-readable recording medium on which the program according to claim 6 is recorded.

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