Information Processing Apparatus, Information Processing Method, and Program

The information processing apparatus addresses the challenge of increasing sales in pharmaceutical product stores by allowing customers to request permission to purchase a pharmaceutical product and subsequently displaying advertisements for other products, effectively motivating customers to make additional purchases.

JP7690144B1Active Publication Date: 2025-06-09KDDI CORP
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Patent Information

Application Number
JP2025009518
Authority / Receiving Office
JP · JP
Patent Type
Patents
Current Assignee / Owner
Filing Date
2025-01-23
Publication Date
2025-06-09
Estimated Expiration
2045-01-23

AI Technical Summary

Technical Problem

There is a need to increase sales in stores that sell pharmaceutical products by motivating customers who come to purchase a predetermined pharmaceutical product to also purchase other products.

Method used

An information processing apparatus that allows customers to request permission to purchase a pharmaceutical product, acquires and responds to this request, and then displays advertisements for other products that can be purchased at the same store when permission is granted.

Benefits of technology

This approach effectively motivates customers to purchase additional products beyond the initial pharmaceutical product they intended to buy, thereby increasing overall sales for the store.

✦ Generated by Eureka AI based on patent content.

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Abstract

Motivate customers who visit the store to purchase other products when purchasing a specified pharmaceutical product. 【Solution means】 A permission request that is a request for permission to purchase a drug for which permission to purchase is requested by a qualified person, which is transmitted to a qualified person terminal that is a terminal used by a specified qualified person, the permission request including information indicating a person who wishes to make a purchase, a desired pharmaceutical product that the person who wishes to make a purchase wishes to purchase, and a desired store that is a store that sells the desired pharmaceutical product and where the person who wishes to make a purchase wishes to purchase the desired pharmaceutical product; a request information acquisition unit 131 that acquires the permission request; a response acquisition unit 132 that acquires response information indicating a response to the permission request from the qualified person terminal; and a display control unit 133 that, when the response information is a response that permits the purchase, causes an advertisement that promotes the purchase of a product different from the desired pharmaceutical product and that is available for purchase at the desired store to be displayed on the terminal used by the person who wishes to make a purchase. The information processing apparatus 1 has these components.
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Description

Technical Field

[0001] The present invention relates to an information processing apparatus, an information processing method, and a program.

Background Art

[0002] A method for remotely granting a sales license for a predetermined pharmaceutical product is known (see, for example, Patent Document 1).

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] In a store that sells pharmaceutical products in this way, there is a need to increase sales by further selling products other than pharmaceutical products to customers who come to the store to purchase pharmaceutical products.

[0005] Therefore, the present invention has been made in view of these points, and an object thereof is to be able to motivate customers who come to the store to purchase a predetermined pharmaceutical product to purchase other products.

Means for Solving the Problems

[0006] In the information processing apparatus according to the first aspect of the present invention, there is a permission request which is a request for permission to purchase a drug for which permission to purchase by a predetermined eligible person is required, the permission request including a desired drug that a purchaser wishes to purchase and a desired store that is a store selling the desired drug and that the purchaser wishes to purchase the desired drug from, a request information acquisition unit that acquires the permission request, a response acquisition unit that acquires response information indicating a response to the permission request from an eligible person terminal used by the predetermined eligible person, and a display control unit that, when the response information is a response permitting purchase, causes an advertisement promoting the purchase of a product different from the desired drug and that is purchasable at the desired store to be displayed on the terminal of the purchaser.

[0007] The display control unit may display an advertisement for a product related to the desired drug.

[0008] The display control unit may display an advertisement for a selected product selected as a product having a record of being purchased simultaneously with the desired drug.

[0009] The display control unit may display an advertisement for a selected product selected based on the ratio, settlement amount, number of times, or quantity of products purchased simultaneously with the desired drug.

[0010] The display control unit may display an advertisement for a selected product further selected based on the desired store or a predetermined area including the desired store.

[0011] The permission request further includes information indicating a response of the purchaser to a question from the eligible person, and the display control unit may display an advertisement for a selected product selected based on the response of the purchaser included in the permission request.

[0012] The display control unit may display an advertisement configured such that a purchaser presenting at a store can receive a predetermined privilege.

[0013] The display control unit may display an advertisement configured such that when the purchaser desires to purchase the product at the desired store, the purchaser can receive a predetermined privilege.

[0014] The display control unit may display an advertisement configured such that when the product and the desired medicine are purchased at the desired store, a predetermined privilege can be granted.

[0015] The response information further includes information indicating a method of communication between the purchaser and the eligible person. The information processing apparatus further includes a determination unit that determines the degree of privilege to be granted to the purchaser based on the method of communication. The display control unit may display an advertisement configured such that the purchaser can receive the privilege determined by the determination unit.

[0016] The response information further includes the time required for communication between the purchaser and the eligible person. The information processing apparatus further includes a determination unit that determines the degree of privilege to be granted to the purchaser based on the time required for communication between the purchaser and the eligible person indicated by the response information. The display control unit may display an advertisement configured such that the purchaser can receive the privilege determined by the determination unit.

[0017] In the information processing method according to the second aspect of the present invention, there are a request acquisition step of acquiring a permission request which is a request for permission to purchase a medicine for which permission to purchase by a predetermined eligible person is requested, the permission request including a desired medicine that the purchaser desires to purchase and a desired store that sells the desired medicine and at which the purchaser desires to purchase the desired medicine; a response acquisition step of acquiring response information indicating a response to the permission request from an eligible person terminal used by the predetermined eligible person; and a display control step of displaying, on the terminal of the purchaser, an advertisement for promoting the purchase of a product different from the desired medicine and that can be purchased at the desired store when the response information is a response permitting the purchase.

[0018] In the program according to the third aspect of the present invention, the computer is caused to execute a permission request which is a request for permission to purchase a drug that requires permission from a predetermined qualified person for purchase, the permission request including a desired drug that a purchaser wishes to purchase and a desired store that is a store selling the desired drug and that the purchaser wishes to purchase the desired drug from, a request acquisition step of acquiring the permission request, a response acquisition step of acquiring response information indicating a response to the permission request from a terminal of the qualified person used by the predetermined qualified person, and a display control step of causing a terminal of the purchaser to display an advertisement that promotes the purchase of a product different from the desired drug and that is purchasable at the desired store when the response information is a response that permits the purchase.

Advantages of the Invention

[0019] According to the present invention, there is an effect that a customer who has come to the store to purchase a predetermined drug can be motivated to purchase other products.

Brief Description of the Drawings

[0020]

Figure 1

Figure 2

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Figure 8

Figure 9

Figure 10

Embodiments for Carrying Out the Invention

[0021] [Overview of the Information Processing System S] FIG. 1 is a diagram for explaining the overview of the information processing system S according to the embodiment. The information processing system S is a system for selling a predetermined pharmaceutical product in a store where a predetermined authorized person Q is not present. The predetermined pharmaceutical product is a pharmaceutical product for which permission to purchase by a predetermined authorized person Q is required at the time of purchase. The predetermined pharmaceutical product is, for example, a general pharmaceutical product under the Pharmaceutical Affairs Law, but is not limited thereto.

[0022] The predetermined authorized person Q is a person having the qualification to sell a predetermined pharmaceutical product. The predetermined authorized person Q has, for example, the qualifications of a pharmacist or a registered seller. The information processing system S includes an information processing device 1, an authorized person terminal 2, and a purchaser terminal 3. The information processing device 1, the authorized person terminal 2, and the purchaser terminal 3 are communicably connected via a network.

[0023] The information processing device 1 is a device for managing the permission for selling pharmaceutical products by a predetermined authorized person Q. The authorized person terminal 2 is a terminal used by a predetermined authorized person Q. The authorized person terminal 2 is a smartphone, a tablet, or a personal computer. The authorized person terminal 2 is installed at a location different from the store where the predetermined pharmaceutical product is sold, or is used at a different location.

[0024] The purchaser terminal 3 is a terminal used by a customer U who wishes to purchase a predetermined pharmaceutical product. The purchaser terminal 3 is, for example, a smartphone or a tablet. Note that the purchaser terminal 3 may be a multimedia terminal installed in the store.

[0025] The outline of the processing in the information processing system S will be described. The purchaser U performs an operation for transmitting information for requesting permission to purchase a predetermined pharmaceutical product on the purchaser terminal 3. The information processing apparatus 1 acquires the permission request ((1) in FIG. 1). The permission request is a request for permission to purchase a predetermined pharmaceutical product. The permission request includes a desired pharmaceutical product that the purchaser wishes to purchase, and a store that sells the desired pharmaceutical product and that the purchaser wishes to purchase the desired pharmaceutical product from (desired store). The permission request may include information indicating the purchaser.

[0026] The permission request may include an answer to a question regarding the health condition from a predetermined eligible person. Answers to questions regarding the health condition include, for example, age, age group, gender, medical history, surgical history, medication status, hospital visit status, presence or absence and cause of allergies, symptoms, exercise habits, drinking habits, smoking habits, subjective health status, and presence or absence of pregnancy. The information processing apparatus 1 transmits the acquired permission request to the eligible person terminal 2 ((2) in FIG. 1).

[0027] Based on the acquired permission request, the eligible person terminal 2 displays a screen for answering whether or not to permit the purchase of a predetermined pharmaceutical product. A predetermined eligible person Q determines whether or not to permit the purchase based on the desired pharmaceutical product included in the permission request and the answer to the question regarding the health condition. The eligible person terminal 2 accepts an input of the determination result of the predetermined eligible person Q ((3) in FIG. 1).

[0028] The eligible person terminal 2 transmits answer information including the determination result to the information processing apparatus 1, and the information processing apparatus 1 acquires the answer information ((4) in FIG. 1). The answer information indicates an answer to the permission request by a predetermined eligible person Q. When the determination result included in the answer information indicates permission to purchase, the information processing apparatus 1 selects a product to be the target of advertisement display ((5) in FIG. 1). Although details of the product to be the target of advertisement display will be described later, as an example, it is a product that has a record of being purchased simultaneously with the desired pharmaceutical product. The information processing apparatus 1 causes the purchaser terminal 3 to display information indicating that the purchase of the desired pharmaceutical product has been permitted and to display an advertisement for the selected product ((6) in FIG. 1).

[0029] When the information processing system S permits the purchase of a desired pharmaceutical product, it is configured to display advertisements for products related to the desired pharmaceutical product, thereby motivating customers who visit the store to purchase a pharmaceutical product to purchase other products.

[0030] [Configuration of Information Processing Device 1] FIG. 2 is a block diagram showing the configuration of the information processing device 1. The information processing device 1 includes a communication unit 11, a storage unit 12, and a control unit 13. The control unit 13 includes a request information acquisition unit 131, a response acquisition unit 132, a display control unit 133, and a determination unit 134.

[0031] The communication unit 11 is a communication interface for transmitting and receiving data to and from other devices via a network. The storage unit 12 is a storage medium including a ROM (Read Only Memory), a RAM (Random Access Memory), an SSD (Solid State Drive), a hard disk drive, and the like. The storage unit 12 stores in advance a program executed by the control unit 13.

[0032] The control unit 13 is a processor such as a CPU (Central Processing Unit), for example. The control unit 13 functions as the request information acquisition unit 131, the response acquisition unit 132, the display control unit 133, and the determination unit 134 by executing a program stored in the storage unit 12.

[0033] As an example, the display control unit 133 causes the purchaser terminal 3 to display a screen for selecting a desired pharmaceutical product (hereinafter referred to as a "selection screen"). FIG. 3 is a diagram showing an example of the selection screen displayed by the display control unit 133. On the selection screen, an interface (I1) configured to enable selection of a desired pharmaceutical product and an interface (I2) for determining the selected desired pharmaceutical product are arranged. On the selection screen, it may be configured such that a product can be selected by reading a barcode or the like of the product. Also, on the selection screen, it may be configured to enable selection of a store where the product is to be purchased.

[0034] When an operation for determining a pharmaceutical product is performed on the selection screen, the display control unit 133 causes a screen for answering questions regarding the health condition of the purchaser U (hereinafter referred to as the "answer screen") to be displayed. FIG. 4 is a diagram showing an example of the answer screen that the display control unit 133 causes to be displayed. On the answer screen, questions regarding the health condition, an interface (I11) for answering the questions, and an interface (I12) for finalizing the answer are arranged. When the purchaser U performs an operation for finalizing the answer on the purchaser terminal 3, the purchaser terminal 3 transmits a permission request to the information processing apparatus 1. The permission request includes the information input by the purchaser U on the selection screen and the answer screen. The request information acquisition unit 131 acquires the permission request. The request information acquisition unit 131 transmits the permission request acquired from the purchaser terminal 3 to the eligible person terminal 2.

[0035] The display control unit 133 causes a screen for selecting whether to permit the purchase of a predetermined pharmaceutical product (hereinafter referred to as the "permission screen") to be displayed on the eligible person terminal 2. FIG. 5 is a diagram showing an example of the answer screen that the display control unit 133 causes to be displayed. It is a diagram showing an example of the permission screen. On the permission screen, an interface (I21) for selecting whether to permit the purchase of the desired pharmaceutical product by the purchaser U is arranged together with the information included in the permission request. When an operation for the eligible person Q to input a judgment result is performed on the eligible person terminal 2, the eligible person terminal 2 transmits answer information, and the answer acquisition unit 132 acquires the answer information from the eligible person terminal 2.

[0036] Note that there may be a case where a predetermined eligible person Q wants to ask further questions based on the answer content from the purchaser U. Therefore, an interface (I22) for transmitting additional questions to the purchaser U may be arranged on the answer screen. When an operation for transmitting additional questions is performed, the eligible person terminal 2 transmits the input additional questions to the information processing apparatus 1, and the answer acquisition unit 132 acquires the additional questions. The display control unit 133 causes the acquired additional questions to be displayed on the purchaser terminal 3.

[0037] Also, on the response screen, when a predetermined eligible person Q determines that a phone call or video chat with the purchaser is necessary, an interface for communication by phone call or the like may be arranged.

[0038] When the response information is a response that permits purchase, the display control unit 133 causes the purchaser terminal 3 to display an advertisement for promoting the purchase of a product different from the desired pharmaceutical product and available for purchase at the desired store. As an example, the product targeted by the advertisement is a product that the operator operating the store indicated by the desired store wishes to promote the purchase of. As an example, the display control unit 133 causes an advertisement for a product related to the desired pharmaceutical product to be displayed. The product related to the desired pharmaceutical product is, for example, a product that has a record of being purchased simultaneously with the desired pharmaceutical product.

[0039] As an example, the storage unit 12 stores a product database that associates products related to each predetermined pharmaceutical product. FIG. 6 is a diagram showing an example of the data structure of the product database stored in the storage unit 12. The "product" associated in the product database shown in FIG. 6 indicates the product targeted for displaying the advertisement. As an example, the "product" is a product that has a record of being purchased simultaneously with a predetermined pharmaceutical product. The display control unit 133 selects the product associated with the desired pharmaceutical product in the product database and causes an advertisement for the selected product (hereinafter sometimes referred to as the "selected product") to be displayed on the purchaser terminal 3.

[0040] As an example, the product related to the desired pharmaceutical product is a product selected based on the ratio of the settlement amount, the number of times, or the number of items purchased simultaneously with the desired pharmaceutical product. The product related to the desired pharmaceutical product may be a product manufactured or sold by the same operator or a partnering operator as the operator manufacturing or selling the desired pharmaceutical product. The product related to the desired pharmaceutical product may be a product recommended by the store or operator selling or distributing the desired pharmaceutical product.

[0041] FIG. 7 is a diagram showing an example of a screen to be displayed by the display control unit 133 in this case. On the screen shown in FIG. 7, information on the desired pharmaceutical product, information indicating that the purchase of the desired pharmaceutical product is permitted, a barcode for causing the POS (Point of Sale) register of the store to read information indicating that it is permitted, and an advertisement for the selected product are arranged. When the purchaser terminal 3 is a smartphone or the like of the purchaser U, the purchaser U can purchase the desired pharmaceutical product by presenting the displayed screen at the store. In the screen shown in FIG. 7, a two-dimensional barcode may be arranged instead of the barcode.

[0042] When the purchaser terminal 3 is a terminal installed in the store, an interface for printing the displayed screen may be arranged. In this case, when the purchaser U performs an operation for printing the screen, the purchaser terminal 3 prints the displayed screen. The purchaser U can present the printed information at the store and purchase the desired pharmaceutical product.

[0043] Note that the storage unit 12 may store a learned model that has learned teacher data associating a pharmaceutical product with a product that is different from the pharmaceutical product and is purchased simultaneously with the pharmaceutical product, and is configured to receive information on the pharmaceutical product as an input and output a product to be advertised. The display control unit 133 inputs the desired pharmaceutical product to the learned model and causes the purchaser terminal 3 to display an advertisement for the output product.

[0044] By configuring the information processing apparatus 1 to cause the purchaser terminal 3 to display an advertisement for a product different from the desired pharmaceutical product based on the permission request and response information, it is possible to motivate a customer who has come to the store to purchase a predetermined pharmaceutical product to purchase other products.

[0045] The display control unit 133 causes an advertisement for a selected product to be displayed based on the ratio of products purchased simultaneously with the desired pharmaceutical product, the settlement amount, or the number or quantity purchased simultaneously. As an example, in the product table, for each pharmaceutical product, the number of purchases, purchase ratio, number of units sold, or sales amount of products purchased simultaneously when the pharmaceutical product was sold may be associated. The display control unit 133 selects a selected product based on the number of purchases, purchase ratio, number of units sold, or sales amount of the products associated with the desired pharmaceutical product in the product table. As an example, the display control unit 133 selects products whose number of purchases, purchase ratio, number of units sold, or sales amount is equal to or greater than a predetermined threshold value. The display control unit 133 causes an advertisement for the selected product to be displayed on the purchaser terminal 3.

[0046] Since the climate, habits, or popular products may vary by region or store, there may be a case where it is desired to flexibly change the products for which advertisements are displayed based on the desired pharmaceutical product for each region or store. Therefore, the information processing apparatus 1 may be configured such that a selected product is selected for each region where the desired pharmaceutical product is purchased.

[0047] FIG. 8 shows an example of the data structure of the product database in this case. In this case, in the product database, a predetermined pharmaceutical product, a desired store or region, and a product are associated. The display control unit 133 causes an advertisement for a selected product selected based on the desired store or a predetermined area including the desired store to be displayed. The display control unit 133 selects, in the product database, products associated with the desired pharmaceutical product and the desired store included in the permission request, and causes an advertisement for the selected products (hereinafter sometimes referred to as "selected products") to be displayed on the purchaser terminal 3. The display control unit 133 may select products based on the region where the desired store is located.

[0048] Also, in the product table, for each store and pharmaceutical product, the number of purchases, purchase ratio, number of units sold, or sales amount of products purchased simultaneously when the pharmaceutical product was sold at the store may be associated. In this case, the display control unit 133 selects a selected product based on the number of purchases, purchase ratio, number of units sold, or sales amount of the products associated with the desired pharmaceutical product and the desired store in the product table.

[0049] As an example, the storage unit 12 may store a learned model that has learned teacher data associating a predetermined pharmaceutical product, the store where the predetermined pharmaceutical product was purchased, and the products sold at the store, and that has been learned to receive a desired pharmaceutical product and a desired store as inputs and output a selected product corresponding to the desired pharmaceutical product and the desired store. In this case, the display control unit 133 inputs the desired pharmaceutical product and the desired store into the learned model and causes the selected product to be output.

[0050] By configuring the information processing apparatus 1 to select a selected product based on a store or region, it becomes possible to display an advertisement for a product in consideration of the situation for each region or store.

[0051] The information processing apparatus 1 may be configured to select a product to be advertised based on the information included in the permission request. The information among the information included in the permission request that is used for product selection is, as an example, information indicating answers to questions regarding age, age group, gender, medical history, symptoms, and drinking habits, but is not limited thereto. The display control unit 133 displays an advertisement for the selected product selected based on the answers of the purchaser who wishes to make a purchase included in the permission request. As an example, the storage unit 12 may be a learned model that has learned teacher data associating a pharmaceutical product, the answers of the purchaser who purchased the pharmaceutical product, and a product different from the pharmaceutical product that is to be advertised when the pharmaceutical product is purchased, and that is configured to receive the information of the pharmaceutical product and the answers of the purchaser who wishes to make a purchase as inputs and output the product to be advertised. The display control unit 133 inputs the desired pharmaceutical product and the answers included in the permission request into the learned model and causes the selected product to be output from the learned model.

[0052] As an example, the learned model has learned teacher data for learning, which associates a predetermined pharmaceutical product, the age group of the purchaser who purchased the predetermined pharmaceutical product, and other products purchased by the purchaser. In this case, the display control unit 133 inputs the desired pharmaceutical product and the age group of the purchaser indicated by the response included in the permission request into the learned model, and causes the selected product to be output.

[0053] By displaying an advertisement indicating that a privilege such as a discount or a point presentation in a point service can be received at the store, the purchasing desire for the product can be stimulated.

[0054] In this case, as an example, in the product database, the content of the privilege given to the purchaser is associated with the predetermined pharmaceutical product and the product. FIG. 9 is a diagram showing an example of the data structure of the product database in this case. In the product database shown in FIG. 9, "privilege" is further associated.

[0055] The display control unit 133 displays an advertisement configured such that a purchaser who has presented a purchase request at the store can receive a predetermined privilege. The display control unit 133 identifies the products and the content of the privileges associated with the desired pharmaceutical product in the product database. The display control unit 133 causes the identified products and the content of the privileges to be displayed on the purchaser terminal 3. On the screen shown in FIG. 7, the products to be advertised and the content of the privileges that the purchaser can receive are displayed. The content of the privilege is, for example, a discount on the product, a cashback from the settlement amount, a point grant, etc. It may include a barcode embedded with the content of the privilege given to the user. In this case, the purchaser U can receive the displayed privilege by having the barcode displayed on the screen read at the store's cash register or the like.

[0056] It may be configured such that a purchaser who wishes to purchase at a desired store can receive a predetermined privilege when purchasing a selected product. Further, it may be configured such that a purchaser can receive a privilege when purchasing a desired medicine and a selected product simultaneously. As an example, the display control unit 133 causes the purchaser terminal 3 to display a screen including a barcode in which information indicating that a predetermined privilege can be received when purchasing a selected product and a desired medicine at a desired store is embedded.

[0057] If the communication of the eligible person Q is complicated, there is a possibility that the purchase of medicines by the purchaser U using the information processing system S will not spread. Therefore, the information processing apparatus 1 may be configured to determine the degree of privilege given to the user based on the communication situation between the purchaser U and the eligible person Q.

[0058] The response information further includes information indicating a method of communication between the purchaser and the eligible person. The method of communication is, for example, information indicating that confirmation was made by chat, confirmation was made by phone call, or no additional communication is required.

[0059] The determination unit 134 determines the degree of privilege given to the purchaser based on the method of communication. As an example, the storage unit 12 stores a privilege table in which the content of the privilege given to the user is associated with each type of communication.

[0060] In the privilege table, as an example, the content of the privilege may be set such that the more complicated the communication is, the more advantageous the privilege given to the user becomes (for example, the larger the discount amount is). In other words, in the privilege table, it may be configured such that the privilege given to the user is large when a phone call is made, and the privilege given to the user is small when no additional communication is required.

[0061] Note that it is conceivable that the confirmation cost increases as communication becomes more complicated. Therefore, the content of the privilege may be set so that the privilege given to the user becomes disadvantageous (for example, the discount amount becomes smaller) as the communication becomes more complicated.

[0062] The display control unit 133 displays an advertisement configured to be able to receive the grant of the privilege determined by the determination unit 134. By configuring the information processing apparatus 1 in this way, it is possible to grant a privilege according to the type of communication, and it is possible to suppress a decrease in the motivation for the purchaser U to visit the store and purchase pharmaceuticals.

[0063] Note that the information processing apparatus 1 may be configured such that the content of the privilege is determined according to the time required for communication. The response information further includes the time required for communication between the purchaser and the eligible person. In this case, the storage unit 12 stores a privilege table in which the time required for communication is associated with the content of the privilege given to the user. In the privilege table, as an example, it is set such that the longer the time required for communication, the more advantageous the privilege given to the user becomes.

[0064] The determination unit 134 determines the degree of the privilege to be given to the purchaser based on the time required for communication between the purchaser and the eligible person indicated by the response information. The determination unit 134 refers to the privilege table and determines the content of the privilege to be given to the user based on the time required for communication indicated by the response information. The display control unit 133 displays an advertisement configured to be able to receive the grant of the privilege determined by the determination unit 134.

[0065] By configuring the information processing apparatus 1 in this way, it is possible to grant a privilege according to the communication time, and it becomes possible to grant a privilege based on the degree of burden on the purchaser U.

[0066] [Processing flow in the information processing system S] FIG. 10 is a sequence diagram showing the flow of processing in the information processing system S. The sequence diagram shown in FIG. 10 starts from the point in time when an operation for applying for permission to purchase a predetermined pharmaceutical product is started.

[0067] The information processing apparatus 1 causes the purchaser terminal 3 to display a response screen including questions about the health condition (S01). The purchaser terminal 3 receives responses to the questions about the health condition (S02).

[0068] The purchaser terminal 3 transmits a permission request to the information processing apparatus 1 (S03). The information processing apparatus 1 transmits the permission request to the eligible person terminal 2 (S04). The eligible person terminal 2 receives an input of a determination result regarding whether the desired pharmaceutical product can be purchased by the eligible person Q (S05).

[0069] The eligible person terminal 2 transmits response information to the information processing apparatus 1 (S06). If the response information includes a determination result indicating that the purchase of the desired pharmaceutical product is not permitted, the information processing apparatus 1 causes the purchaser terminal 3 to display a screen indicating that the desired pharmaceutical product cannot be purchased (S07).

[0070] If the response information includes a determination result indicating that the purchase of the desired pharmaceutical product is permitted, the information processing apparatus 1 selects a product for which an advertisement is to be displayed (S08). The information processing apparatus 1 causes an advertisement for the selected product to be displayed together with information indicating that the purchase of the desired pharmaceutical product has been permitted (S09). Then, the information processing system S ends the processing.

[0071] [Effect by Information Processing Apparatus 1] By being configured to display an advertisement for a product when the purchase of a pharmaceutical product is permitted by the information processing apparatus 1, it is possible to motivate a customer who has come to the store to purchase a predetermined pharmaceutical product to purchase other products.

[0072] Note that according to the present invention, it is possible to contribute to Goal 9, "Build the infrastructure for industry and innovation," of the Sustainable Development Goals (SDGs) led by the United Nations.

[0073] As described above, the present invention has been described using embodiments. However, the technical scope of the present invention is not limited to the scope described in the above embodiments, and various modifications and changes are possible within the scope of the gist. For example, all or part of the device can be configured by being functionally or physically distributed and integrated in any unit. Also, new embodiments resulting from any combination of a plurality of embodiments are included in the embodiments of the present invention. The effects of the new embodiments resulting from the combination have the effects of the original embodiments combined.

Explanation of Reference Numerals

[0074] 1 Information processing apparatus 2 Eligible person terminal 3 Purchaser terminal 11 Communication unit 12 Storage unit 13 Control unit 131 Request information acquisition unit 132 Response acquisition unit 133 Display control unit 134 Decision unit

Claims

1. a request information acquisition unit that acquires a permission request, which is a request for permission to purchase a drug for which permission to purchase by a specified qualified person is required, the permission request including a desired drug that a prospective purchaser wishes to purchase and a desired store that sells the desired drug and is a store where the prospective purchaser wishes to purchase the desired drug and receive the purchased desired drug; a response acquisition unit that acquires response information indicating a response to the permission request from a qualified person terminal used by the predetermined qualified person; a display control unit that, when the answer information is an answer that permits the purchase, displays, on a terminal of the person who wishes to purchase, an advertisement encouraging the purchase of a product that is different from the desired drug and is sold at the desired store; An information processing device having the above configuration.

2. The display control unit displays an advertisement for a product related to the desired medicine. The information processing device according to claim 1 .

3. The display control unit displays an advertisement for a selected product that has been selected as a product that has been purchased simultaneously with the desired medicine. The information processing device according to claim 1 .

4. The display control unit displays an advertisement for a selected product selected based on a ratio, a payment amount, a number of times, or a quantity of products purchased simultaneously with the desired medicine. The information processing device according to claim 1 .

5. the display control unit displays an advertisement for the selected product selected further based on the desired store or a predetermined area including the desired store; The information processing device according to claim 1 .

6. the authorization request further includes information indicative of the potential purchaser's responses to questions posed by the qualified person; the display control unit displays an advertisement for a selected product selected based on the response of the intending purchaser included in the permission request. The information processing device according to claim 1 .

7. the display control unit displays an advertisement configured to allow a purchaser who presents the product at the store to receive a predetermined benefit; The information processing device according to claim 1 .

8. the display control unit displays an advertisement configured to allow the intended purchaser to receive a predetermined benefit when the intended purchaser purchases the product at the desired store; The information processing device according to claim 7.

9. the display control unit displays an advertisement configured to provide a predetermined benefit when the product and the desired medicine are purchased at the desired store; The information processing device according to claim 7.

10. The response information further includes information indicating a method of communication between the intended purchaser and the qualified person, the information processing device further includes a determination unit that determines a level of a benefit to be given to the purchaser based on the method of communication; The display control unit displays an advertisement configured to allow the user to receive the benefit determined by the determination unit. The information processing device according to claim 7.

11. The response information further includes a time required for communication between the intended purchaser and the qualified person, The information processing device further includes a determination unit that determines a level of a privilege to be granted to the intended purchaser based on a time required for communication between the intended purchaser and the qualified person indicated by the response information, The display control unit displays an advertisement configured to allow the user to receive the benefit determined by the determination unit. The information processing device according to claim 7.

12. The computer executes a request acquisition step of acquiring a permission request, which is a request for permission to purchase a drug for which permission to purchase by a predetermined qualified person is required, the permission request including a desired drug that the intended purchaser wishes to purchase and a desired store that sells the desired drug and is a store where the intended purchaser wishes to purchase the desired drug and receive the purchased desired drug; a response acquisition step of acquiring response information indicating a response to the permission request from a qualified person terminal used by the predetermined qualified person; a display control step of displaying, on a terminal of the person who wishes to purchase, an advertisement encouraging the purchase of a product that is different from the desired medicine and is sold at the desired store, when the answer information is an answer that permits the purchase; An information processing method comprising the steps of:

13. On the computer, a request acquisition step of acquiring a permission request, which is a request for permission to purchase a drug for which permission to purchase by a predetermined qualified person is required, the permission request including a desired drug that the intended purchaser wishes to purchase and a desired store that sells the desired drug and is a store where the intended purchaser wishes to purchase the desired drug and receive the purchased desired drug; a response acquisition step of acquiring response information indicating a response to the permission request from a qualified person terminal used by the predetermined qualified person; a display control step of displaying, on a terminal of the person who wishes to purchase, an advertisement encouraging the purchase of a product that is different from the desired medicine and is sold at the desired store, when the answer information is an answer that permits the purchase; A program for executing the above.

Citation Information

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