Action Plan Creation System

Abstract

To provide an action plan creation system capable of creating an action plan anticipating a high satisfaction level by a user.SOLUTION: A management server 21 comprises a pre-information reception unit 51, a database 25, and a plan creation unit 52. The pre-information reception unit 51 receives pre-request information on a user's request before starting the use of an action plan. The database 25 is accumulated with creation information for creating the action plan and questionnaire information about the use of the action plan implemented after use of the action plan. The plan creation unit 52 creates the action plan on the basis of the pre-request information received by the pre-information reception unit 51 and the creation information and the questionnaire information accumulated in the database 25.SELECTED DRAWING: Figure 2

Description

Technical Field

[0001] The present invention relates to a workation action plan creation system.

Background Art

[0002] In recent years, in tourist destinations and resorts, a way of spending time, so-called workation, has been proposed, in which work is done while taking a vacation by utilizing telework.

[0003] Conventionally, a system has been proposed that proposes a combination of a place to work, a place to stay, and activity facilities (Patent Document 1). In this system, while obtaining demand information regarding the demands of the user, a combination of a workplace, a place to stay, and activity facilities that satisfies the demands is extracted and presented to the user.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] According to the above system, it is possible to propose an action plan for a workation according to the demands of the user. In proposing an action plan for a workation, in order to increase the satisfaction of the user, it is desirable to create an action plan that reflects more demands. However, since the demand information that can be obtained in advance from the user is limited, it is difficult to extract all the demands (desires) of the user from this demand information.

Means for Solving the Problems

[0006] An action plan creation system for solving the above problems is an action plan creation system that creates an action plan for actions to work at a destination and obtain leisure time, and includes a management server that performs information processing. The management server includes a pre-information reception unit that receives pre-request information regarding the user's requests before the start of using the action plan, a database that stores creation information for creating the action plan, and questionnaire information regarding the use of the action plan implemented after the use of the action plan, and a plan creation unit that creates the action plan based on the pre-request information received by the pre-information reception unit, the creation information stored in the database, and the questionnaire information.

[0007] According to the above configuration, when implementing a workcation including work and obtaining leisure time at a destination, it is possible to obtain the user's requests before creating an action plan and create an action plan for the workcation based on the requests. Moreover, based on the questionnaire information implemented after the use of the action plan, it is possible to extract the "user's feelings" obtained during the actual "actions related to work" and "actions related to leisure" and reflect them in the creation of action plans for subsequent times. In this way, not only can the user's requests obtained in advance be reflected in the action plan created for proposal to the user, but also the "user's feelings" after the use of the action plan can be reflected. As a result, many requests (desires) of the user can be absorbed, and high satisfaction by the user can be expected.

[0008] In the above action plan creation system, it is preferable that the management server includes a questionnaire reception unit that receives the questionnaire information transmitted from the user terminal via a communication network, and an information storage unit that analyzes the questionnaire information received by the questionnaire reception unit and stores the analysis result in the database in a manner associated with the creation information.

[0009] According to the above configuration, the process of obtaining the questionnaire results from the user and the process of reflecting them in the creation of the action plan can be automatically performed. In the above-described action plan creation system, it is preferable that the management server includes a questionnaire result transmission unit that transmits the information of the questionnaire to a terminal device corresponding to a use spot defined in the action plan that is the target of the questionnaire via a communication network.

[0010] According to the above configuration, it is possible to transmit questionnaire information useful for the operation of the use spot (such as a workplace, an activity, a tourist spot, etc.) to the administrator of the use spot each time the use spot is used by the user. Thereby, the administrator of the use spot can grasp the "thoughts of the users" when using the use spot based on the information of the questionnaire. Therefore, it is possible to give the administrator of the use spot an opportunity to improve and review the use spot.

[0011] In the above-described action plan creation system, it is preferable that the information for creation stored in the database includes information about regional experience spots at the destination. According to the above configuration, based on the results of the questionnaire, it is possible to propose the use of regional experience spots (such as farming experience spots and mountain village study abroad experience spots, etc.) to users who are likely to be interested in the region or users who are likely to be interested in moving. Thereby, the system can be operated in cooperation with local governments that want to attract the flow of people to the region.

Effect of the Invention

[0012] According to the present invention, it is possible to create an action plan that is expected to have a high satisfaction level by users.

Brief Description of the Drawings

[0013]

Figure 1

Figure 2

Figure 3

Figure 4

Figure 5

Figure 6

Figure 7

Mode for Carrying Out the Invention

[0014] Hereinafter, an embodiment of an action plan creation system will be described. The action plan creation system of this embodiment is a system that executes reservation for renting a vehicle with a mobile office specification and creation and proposal of an action plan for actions using the vehicle.

[0015] <Vehicle 10> As shown in FIG. 1, in the vehicle 10 of this embodiment, a part of the passenger compartment is a work space (workspace 11). In this workspace 11, in addition to a desk and a chair, devices necessary for work such as a power supply device, a communication device, and a printer are provided. As the vehicle 10, a vehicle used for a workcation is assumed. The user of the vehicle 10 basically uses the vehicle 10 to move and works in the workspace 11 of the vehicle 10 at the destination (including during movement). Also, obtain leisure at the destination of movement by the vehicle 10.

[0016] <Action Plan Creation System 20> As shown in FIG. 2, the action plan creation system 20 of the present embodiment includes a management server 21 that executes information processing. The management server 21 can be connected to an external terminal device 30 via a communication network 12 such as a mobile phone network or the Internet. Examples of the external terminal device 30 include a local government terminal 31 owned (or managed) by a local government, a stay destination terminal 32 owned (or managed) by a stay destination facility such as a hotel, and a user terminal 33 owned (or managed) by a user. As the external terminal device 30, any information terminal such as a personal computer, a smartphone, or a tablet terminal can be adopted. The management server 21 can transmit and receive information (specifically, data) to and from the external terminal device 30. Various data are transmitted and received between the external terminal device 30 and the management server 21 according to a known communication protocol.

[0017] <Management server 21> The management server 21 has a communication unit 22, a storage unit 23, and a calculation unit 24. The communication unit 22 has a function of receiving data transmitted from the external terminal device 30 to the management server 21 via the communication network 12 and a function of transmitting data from the management server 21 to the external terminal device 30.

[0018] A database 25 is stored in the storage unit 23. For example, a database server is used as a part of the storage unit 23 for storing the database 25. The database 25 is a database that accumulates creation information Mi for creating the action plan PL of the workcation and questionnaire information (questionnaire information Ai) about the use of the same action plan PL implemented after the use of the action plan PL.

[0019] The creation information Mi stored in the database 25 includes information on various spots of "actions related to work", information on various spots of "actions related to leisure", the action plan PL to be created, and the like. Specifically, the creation information Mi includes information on various activities such as diving and trekking, information on various tourist facilities such as art museums and museums, information on tourist spots such as scenic spots, and information on food and beverage stores such as restaurants. In addition, the creation information Mi includes information on regional experience spots such as farming experience spots, mountain village study abroad spots, and factory visit spots, information on accommodation facilities such as hotels, and information on facilities for work such as rental offices. Note that the creation information Mi is updated to the latest data at any timing through operations of the local government terminal 31, operations of the accommodation terminal 32, and the like. The questionnaire information Ai stored in the database 25 is information including the thoughts of the user (personal impressions, overall usage trends, potential desires, etc.) using the vehicle 10 and the action plan PL. This questionnaire information Ai is updated when the questionnaire results are transmitted to the management server 21 through the operation of the user terminal 33 by the user after the use of the vehicle 10 and the action plan PL. Details of the above questionnaire information Ai will be described later.

[0020] Also, the storage unit 23 stores applications and various software used for creating the action plan PL and the like. In the storage unit 23, as a part for storing applications and various software, for example, a storage such as a hard disk drive (HDD) or a solid state drive (SSD) is used.

[0021] As the arithmetic unit 24 of the management server 21, for example, a central processing unit (so-called CPU) or the like is used. This arithmetic unit 24 executes various processes related to the reservation of the use of the vehicle 10 and various processes related to the creation of the action plan PL for the workcation using the vehicle 10 based on the applications and various software stored in the storage unit 23.

[0022] The management server 21 has, as functional units, a previous information reception unit 51, a plan creation unit 52, a vehicle reservation unit 53, a questionnaire reception unit 54, an information storage unit 55, and a questionnaire result transmission unit 56. <Previous information reception unit 51> When the previous information reception unit 51 of the management server 21 receives information (hereinafter referred to as previous request information Dif) regarding the user's request through the operation of the user terminal 33 when the user makes a reservation for using the vehicle 10, the previous information reception unit 51 receives the previous request information Dif. This previous request information Dif includes the usage period of the vehicle 10, the departure place, the destination, the number of users, the time zone for working, the type of leisure desired (what to do in what place), and the like. The previous request information Dif received by the previous information reception unit 51 is stored in the storage unit 23 of the management server 21.

[0023] In this embodiment, the transmission of the previous request information Dif from the user terminal 33 is executed as follows. The user accesses the information site managed by the management server 21 from the user terminal 33 and inputs the previous request information Dif on the input page of this information site. The input previous request information Dif is transmitted from the user terminal 33 to the management server 21. In addition, the transmission of the previous request information Dif can also be enabled by downloading an application from the above information site to the user terminal 33. In this case, the user executes the above application on the user terminal 33 and operates the user terminal 33 in that state to input the previous request information Dif. In this embodiment, the data transmission and reception between the management server 21 and the user terminal 33 are performed using the above information site or application.

[0024] <Plan creation unit 52> The action plan creation unit 52 of the management server 21 creates an action plan PL for the itinerary based on the previous request information Dif received by the previous information reception unit 51, the creation information Mi and the questionnaire information Ai stored in the database 25. Details of this action plan PL will be described in detail later. In this embodiment, information (accommodation facilities, various spots, etc.) that matches the previous request information Dif and the questionnaire information Ai is extracted from the creation information Mi stored in the database 25, and these pieces of information are combined to create the action plan PL. In this embodiment, a creation program for creating the action plan PL is pre-constructed based on the previous request information Dif received by the previous information reception unit 51, the creation information Mi and the questionnaire information Ai stored in the database 25. This creation program is stored in the storage unit 23 of the management server 21.

[0025] The creation of the action plan PL by the action plan creation unit 52 is executed as follows in detail. First, the action plan creation unit 52 creates a plurality of action plans PL(t) and transmits them to the user terminal 33. As a result, a plurality of action plans PL(t) received from the management server 21 are displayed on the display screen of the user terminal 33 together with selection buttons. The user checks the plurality of action plans PL(t) on the display screen of the user terminal 33 and operates the selection button to select one of them. When the selection button is operated by the user, a selection signal is transmitted from the user terminal 33 and received by the action plan creation unit 52 of the management server 21. When the action plan creation unit 52 receives the selection signal, it stores the action plan PL(t) selected at this time in the storage unit 23 as the latest action plan PL.

[0026] <Vehicle reservation unit 53> The vehicle reservation unit 53 of the management server 21 makes a reservation for the use of the vehicle 10 based on the previous request information Dif received by the previous information reception unit 51. Specifically, when a vehicle 10 that meets the previous request information Dif is selected, the usage period of the vehicle 10 and the driver in charge of the vehicle 10 are determined and stored in the storage unit 23 of the management server 21.

[0027] <Questionnaire reception unit 54> The questionnaire reception unit 54 of the management server 21 receives the information of the questionnaire transmitted from the user terminal 33 via the communication network 12. The questionnaire has a multi-level evaluation item for evaluating the satisfaction of the actually used vehicle 10 and various spots on a five-level scale, and a free comment item for writing impressions about those vehicle 10 and various spots in text.

[0028] In the present embodiment, when accessing the information site or executing the application through the operation of the user terminal 33, a questionnaire input page is displayed on the display screen of the user terminal 33. Then, at an arbitrary timing after the use of the vehicle 10 and the action plan PL, when an input operation is performed on the questionnaire input page through the operation of the user terminal 33 by the user, the input information is transmitted from the user terminal 33. The questionnaire reception unit 54 of the management server 21 receives the input information thus transmitted from the user terminal 33 as the information of the questionnaire.

[0029] When the questionnaire reception unit 54 of the management server 21 receives the information of the questionnaire, it transmits reward data (such as discount coupons and electronic money) to the user (specifically, the user terminal 33). In this way, the user can obtain a reward by responding to the questionnaire.

[0030] <Information storage unit 55> The information storage unit 55 of the management server 21 analyzes the information of the questionnaire received by the questionnaire reception unit 54, and stores it in the database 25 in a manner of associating the result of the analysis with the creation use information Mi.

[0031] In the analysis of questionnaire information, for example, based on the input information of the multi-stage evaluation items of the questionnaire, the satisfaction level of the user is determined for each usage spot. In this case, the information storage unit 55 stores the questionnaire information Ai in the database 25 in a manner of associating the creation information Mi with the questionnaire information Ai so that usage spots with higher satisfaction levels are more likely to be incorporated into the action plan PL. As a result, the action plan PL is created in a manner of preferentially selecting usage spots with higher satisfaction levels and proposed to the user. Therefore, according to this embodiment, a high level of satisfaction by the user can be expected.

[0032] Also, in the analysis of questionnaire information, useful "phrases" and "sentences" are extracted from the input information of the free comment items of the questionnaire. In this case, the information storage unit 55 stores the questionnaire information Ai in the database 25 in a manner of associating the extracted "phrases" and "sentences" with the user information in the creation information Mi. As the user information, information on the individual user, information on the group to which the user belongs, and information on the category (job type, age group, etc.) to which the user belongs can be adopted. As a result, when the user of the action plan creation system 20 of this embodiment uses it after the next time, it becomes possible to create an action plan PL that matches the thoughts (hobbies, interests, potential desires, etc.) of the user grasped (or estimated) from the above "phrases" and "sentences".

[0033] <Questionnaire result transmission unit 56> When the questionnaire result transmission unit 56 of the management server 21 receives the questionnaire information by the questionnaire reception unit 54, the questionnaire information is transmitted to the external terminal device 30 corresponding to the usage spot determined in the action plan PL that is the subject of the questionnaire. The external terminal device 30 in this case is the local government terminal 31 or the accommodation terminal 32.

[0034] As a result, questionnaire information useful for the operation of the usage spot (workplace, activity, tourist spot, etc.) is transmitted to the administrator of the usage spot each time the usage spot is used by the user. Based on this questionnaire information, the administrator of the usage spot can grasp the "thoughts of the user" when using the usage spot, and thus can obtain opportunities to improve and review the usage spot.

[0035] <Function> Hereinafter, with reference to specific examples, the relationship between the questionnaire information and the action plan PL created based on the information will be described in detail.

[0036] <At the first use> First, an example of the action plan PL created when a specific user P first uses the action plan creation system 20 of the present embodiment will be described.

[0037] As shown in FIG. 3, at the first use by the user P, based on the advance request information Dif that the desired stay destination is "Area A", an action plan PL including an action with "Area A" as the stay destination and actions related to leisure in "Area A" and its surrounding areas is created.

[0038] FIG. 4 shows an example of the action plan PL at the first use. Note that FIG. 4 shows the action plan PL from the first day to the third day during the usage period of the vehicle 10 over several days. <On the first day> As shown in FIG. 4, on the first day of use, it is assumed that the user lives locally without using the vehicle 10 and the action plan PL in the first half of the day (until 13:00). For example, after working at a local office in the morning, the user P has lunch at a local restaurant. Then (after 13:00), a workcation using the vehicle 10 and the action plan PL is executed.

[0039] The following (Action A1) to (Action C1) are defined in the action plan PL for the first day. (Action A1) Receive the vehicle 10 at a predetermined time (13:00) and start using the vehicle 10.

[0040] (Action B1) After starting to use Vehicle 10, it takes a predetermined time (5 hours) to move to the destination (specifically, the hotel which is the accommodation facility for this day) using the vehicle. During the first half of the moving period by Vehicle 10 (from 13:00 to 17:00), work is done, and during the second half (from 17:00 to 18:00), after finishing work, it is used for a refreshment time inside Vehicle 10.

[0041] (Action C1) After arriving at the hotel (from 18:00), spend time at the hotel such as having a meal at the hotel's restaurant. <Day 2> The action plan PL for the second day of use includes the following (Action A2) to (Action D2).

[0042] (Action A2) Spend the morning (until 8:00) at the hotel. (Action B2) Then (from 8:00 to 17:00), work at the workspace 11 of Vehicle 10. (Action C2) After finishing work (from 17:00 to 18:00), go to the art museum.

[0043] (Action D2) After returning from the art museum to the hotel (from 18:00), spend time at the hotel. <Day 3 (Holiday)> The action plan PL for the third day of use includes the following (Action A3) to (Action C3). Note that the third day of use is a holiday for user P.

[0044] (Action A3) Spend the morning (until 7:00) at the hotel. (Action B3) Then (from 7:00 to 18:00), go to the spot for an activity (specifically, trekking with a mountain guide).

[0045] (Action C3) After returning from the activity spot to the hotel (from 18:00), spend time at the hotel. As shown in FIG. 3, the questionnaire information after the use of the action plan PL (see FIG. 4) at the first use includes information indicating that the user P is highly satisfied with the spots actually used, and information indicating that there are descriptions of "agriculture" and "migration" in the free comment item.

[0046] In this case, the information storage unit 55 of the management server 21 stores the questionnaire information Ai in the database 25 in a manner of associating "agriculture" and "migration" with the user information in the creation use information Mi. Thereby, when the user P of the action plan creation system 20 of the present embodiment uses it after the next time, an action plan PL corresponding to the thoughts of the user P grasped (or estimated) from the above "agriculture" and "migration" will be created.

[0047] <At the second use> Next, an example of the action plan PL created when the user P uses the action plan creation system 20 of the present embodiment again (the second time) will be described.

[0048] <On the first day, the third day> In this example, the same actions as those at the first use (see FIG. 4) are defined in the action plans PL for "the first day of use" and "the third day of use".

[0049] <On the second day> As shown in FIG. 5, the following actions (Action A4) to (Action D4) are defined in the action plan PL for the second day of use.

[0050] (Action A4) Spend the morning (until 8 o'clock) at the hotel. (Action B4) Then (from 8 o'clock to 12 o'clock), work in the workspace 11 of the vehicle 10. (Action C4) After finishing work (from 12 o'clock to 18 o'clock), go to the agricultural experience spot. Conduct agricultural experience and have meals with producers at the same spot.

[0051] (Action D4) After returning to the hotel from the agricultural experience spot (from 18 o'clock onwards), spend the time at the same hotel. Thus, in this embodiment, when the user P uses the service for the second time, an action plan PL including a plan to visit a "farming experience spot" that the user P is likely to be interested in is created based on the keywords ("agriculture", "migration") included in the questionnaire information from the previous use. According to this embodiment, the action plan PL created to propose to the user P not only reflects the previously obtained desires of the user P but also reflects the thoughts of the user P after the previous use (specifically, being interested in "agriculture" and "migration"). As a result, many desires of the user P can be met, and a high level of satisfaction from the user P can be expected.

[0052] As shown in FIG. 3, the questionnaire information after the second use by the user P includes information indicating that the satisfaction of the spots actually used by the user (including the farming experience spots) is high and information indicating that there is an entry of "child" in the free comment item.

[0053] In this case, the information storage unit 55 of the management server 21 stores the questionnaire information Ai in the database 25 in a manner of associating this keyword ("child") with the user information in the creation information Mi. As a result, when the user P of the action plan creation system 20 of this embodiment uses the service for the next time and after, an action plan PL corresponding to the thoughts of the user grasped (or estimated) from the above "agriculture", "migration", and "child" will be created.

[0054] <At the third use> Next, an example of the action plan PL created when the user P uses the action plan creation system 20 of this embodiment for the third time will be described.

[0055] <First day, third day> In this example, the same actions as those at the first use (see FIG. 4) are defined in the action plan PL for the "first day of use" and the "third day of use".

[0056] <Second day> As shown in FIG. 6, in the action plan PL of user P himself / herself on the second day of use, the same actions as those in the second use ((action A4) to (action D4) above) are defined.

[0057] Also, in this example, in addition to the action plan PL of user P himself / herself, an action plan PL for the "child" of user P is created. The following (action A5) to (action C5) are defined in the action plan PL for the child of user P.

[0058] (Action A5) Spend the morning (until 8 o'clock) at the hotel. (Action B5) After that (8 o'clock to 16 o'clock), go to the mountain village study abroad spot. Then, conduct a school experience at the same spot and get an opportunity to interact with children of the same generation.

[0059] (Action C5) After returning from the mountain village study abroad spot to the hotel (16 o'clock onwards), spend time at the same hotel. Thus, in this embodiment, when user P makes the third use, for user P himself / herself, an action plan PL including a plan to go to the "agricultural experience spot" again is created based on the information that user P is satisfied with the previous "agricultural experience spot". Also, based on the keyword ("child") included in the questionnaire information at the time of the previous use, it is presumed that the school environment for the "child" may become a problem when the family moves. Taking this into account, an action plan PL including a plan to go to the "mountain village study abroad spot" to experience the school environment is created for the child of user P. According to this embodiment, the action plan PL created to propose to user P can reflect the user's feelings after the previous use (specifically, the feelings towards the "child"). As a result, many demands (desires) of user P can be met, and a high degree of satisfaction from user P can be expected.

[0060] As shown in FIG. 3, the questionnaire information after the third use by user P includes information indicating that the satisfaction level of each spot actually used by user P is high, and information indicating that there is an entry of "want to know various things" in the free comment item.

[0061] In this case, the information storage unit 55 of the management server 21 stores the questionnaire information Ai in the database 25 in a manner of associating the keyword (want to know various things) with the user information in the creation information Mi. As a result, when the user P of the action plan creation system 20 of the present embodiment uses it after the next time, an action plan PL corresponding to the thoughts of the user P grasped (or estimated) from the keywords (agriculture, migration, children, and "want to know various things") is created.

[0062] <At the fourth use> Next, an example of the action plan PL created when the user P uses the action plan creation system 20 of the present embodiment for the fourth time will be described.

[0063] <On the first day and the second day> In this example, the same actions as those at the first use (see FIG. 4) are defined in the action plan PL for "the first day of use" and "the second day of use".

[0064] <On the third day> As shown in FIG. 7, the following actions (Action A6) to (Action E6) are defined in the action plan PL for the third day of use.

[0065] (Action A6) Spend the morning (until 9 o'clock) at the hotel. (Action B6) Then (from 9 o'clock to 12 o'clock), go on a tour around the surrounding facilities such as medical facilities and commercial facilities.

[0066] (Action C6) Then (from 12 o'clock to 13 o'clock), go to the restaurant R1 to have lunch. (Action D6) After lunch (from 13 o'clock to 17 o'clock), go to the tourist destination. (Action E6) Then (from 17 o'clock to 19 o'clock), go to the restaurant R2 to have dinner.

[0067] (Action E7) After returning to the hotel from the restaurant R2 (from 19 o'clock onwards), spend the time at the same hotel. Thus, in this embodiment, based on the keyword ("want to know various things") included in the questionnaire information at the previous use, an action plan PL including a plan to go to "surrounding facilities" that the user P is likely to be interested in is created. According to this embodiment, the action plan PL created to propose to the user P can reflect the user's thoughts after the previous use (specifically, the thought of wanting to know the surrounding environment). As a result, many demands (desires) of the user P can be absorbed, so a high degree of satisfaction by the user P can be expected.

[0068] <Effect> According to this embodiment, the following effects can be obtained. (1) The management server 21 includes a previous information receiving unit 51 that receives the previous demand information Dif, and a database 25 that stores the creation information Mi and the questionnaire information Ai. The management server 21 includes a plan creation unit 52 that creates an action plan PL based on the previous demand information Dif received by the previous information receiving unit 51, the creation information Mi stored in the database 25, and the questionnaire information Ai.

[0069] Therefore, in carrying out a workcation including obtaining work and leisure at the destination, it is possible to obtain the user's demands (specifically, the previous demand information Dif) before creating the action plan PL, and create a workcation action plan PL based on the demands. Moreover, based on the information of the questionnaire implemented after the use of the action plan PL, the "user's thoughts" obtained during the actual "actions related to work" and "actions related to leisure" can be extracted and reflected in the creation of the action plan PL for the next and subsequent times.

[0070] As described above, according to this embodiment, not only can the action plan PL created to propose to the user reflect the user's demands obtained in advance, but also the "user's thoughts" after the use of the action plan PL can be reflected. As a result, many demands (desires) of the user can be absorbed, so a high degree of satisfaction by the user can be expected.

[0071] (2) The management server 21 includes a questionnaire reception unit 54 that receives questionnaire information transmitted from the user terminal 33, and an information storage unit 55 that analyzes the questionnaire information and stores it in the database 25 in a manner associated with the creation information Mi of the analysis result. Thereby, the process of acquiring the questionnaire result from the user and the process of reflecting the questionnaire result in the creation of the action plan PL can be automatically performed.

[0072] (3) The management server 21 includes a questionnaire result transmission unit 56 that transmits the questionnaire information implemented after the use of the action plan PL to the external terminal device 30 corresponding to the use spot defined in the action plan PL that is the target of the questionnaire. Thereby, an opportunity for improving or reviewing the use spot can be given to the administrator of the use spot.

[0073] (4) The creation information Mi includes information about regional experience spots such as farming experience spots and mountain village study abroad experience spots. According to this embodiment, based on the questionnaire results, regional experience spots can be proposed to users who may be interested in the region or users who may be interested in relocation. Thereby, the system can be operated in cooperation with local governments that want to attract people to the region.

[0074] <Modification example> Note that the above embodiment can be implemented with the following modifications. The above embodiment and the following modification examples can be implemented in combination with each other within a technically non - conflicting range.

[0075] · Instead of creating a plurality of action plans PL(t) by the plan creation unit 52, only one action plan PL(t) may be created, or the action plan PL may be created without creating the action plan PL(t).

[0076] · The creation information Mi can be arbitrarily changed, such as not including information about regional experience spots. · The questionnaire result transmission unit 56 may be omitted.

[0077] · The process of analyzing the questionnaire information and the process of storing it in the database 25 in a manner associated with the creation information Mi may be executed using deep learning (specifically, text analysis).

[0078] · The process of analyzing the questionnaire information and the process of storing it in the database 25 in a manner associated with the creation information Mi are not limited to being executed by the management server 21, and may be executed using a separate device. As this separate device, a device having the information storage unit 55 as a functional unit can be used.

[0079] · The information handwritten by the user on the questionnaire form may be used as the questionnaire information. In this case, the questionnaire reception unit 54 can be omitted. · As the external terminal device 30, any terminal device owned (or managed) by an arbitrary organization (or individual) can be adopted as long as it can transmit information for updating the creation information Mi. Examples of such terminal devices include terminal devices of stores (such as restaurants and sales stores), terminal devices of tourist facilities (such as art museums and museums), terminal devices managed by a chamber of commerce of a shopping street, terminal devices of an activity operation company, and terminal devices of a travel company.

[0080] · As the vehicle 10 used for a workcation, any type of vehicle can be adopted as long as it is possible to work inside the vehicle cabin. Examples of such vehicles include vehicles equipped with accommodation equipment (such as camper vans), and vehicles composed of a towed vehicle (such as a camping trailer) and a towing vehicle that tows it.

[0081] · The vehicle reservation unit 53 may be configured to make only utilization reservations for the vehicle 10 without including the driver. In this case, the user can arrange for a driver by themselves. Also, when the vehicle 10 is used by multiple people, the user can execute a vacation in a mode where they take turns driving the vehicle 10.

[0082] · The action plan creation system according to the above embodiment can also be applied to an action plan creation system that creates an action plan PL for a vacation that does not use the vehicle 10. In this case, the vehicle reservation unit 53 can be omitted.

Explanation of Reference Numerals

[0083] 12… Communication network 20… Action plan creation system 21… Management server 23… Storage unit 25… Database 30… External terminal device 31… Local government terminal 32… Destination terminal 33… User terminal 51… Pre-information reception unit 52… Plan creation unit 54… Questionnaire reception unit 55… Information storage unit 56… Questionnaire result transmission unit

Claims

1. An action plan creation system for creating an action plan in an action of working and obtaining leisure at a destination, comprising a management server that performs information processing, The management server, a pre-information reception unit that receives pre-request information regarding the user's requests before the start of use of the action plan, a database that accumulates the creation information for creating the action plan and the information about the regional experience spots at the destination, and the questionnaire information about the use of the action plan implemented after the use of the action plan, an information accumulation unit that analyzes the questionnaire information and accumulates the questionnaire information in the database in a manner of associating the analysis result with the user information and the creation information, and a plan creation unit that creates the action plan, The plan creation unit, at the first use by the user, creates the action plan based on the pre-request information received by the pre-information reception unit and the creation information accumulated in the database, and at the second and subsequent uses by the user, creates the action plan based on the pre-request information received by the pre-information reception unit, the creation information accumulated in the database, and the questionnaire information accumulated in the database, and at the second and subsequent uses by the user, when the questionnaire information at the user's past use includes keywords indicating an interest in a region or migration, creates the action plan including a plan to visit the regional experience spots based on the keywords, Action plan creation system.

2. The management server includes a questionnaire reception unit that receives the questionnaire information transmitted from the user terminal via a communication network. The information storage unit analyzes the questionnaire information received by the questionnaire reception unit and stores the analysis result in the database in a manner of associating the result with the information for creation. The action plan creation system according to claim 1.

3. The management server includes a questionnaire result transmission unit that transmits the questionnaire information to a terminal device corresponding to a use spot defined in the action plan that is the target of the questionnaire via a communication network. The action plan creation system according to claim 1 or 2.

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