Used car trade intermediation program, used car trade intermediation method, and used car trade intermediation system

Abstract

To provide a program for mediating buying and selling of a used car, capable of smoothly proceeding with various procedures regarding ownership changes.SOLUTION: A used car buying and selling mediation program for mediating buying and selling of a used car, causes a computer to execute: a first acquisition step of acquiring exhibitor information regarding an exhibitor of the used car; a second acquisition step of acquiring candidate information regarding used car purchase candidates; and a selection step of selecting an agent to carry out changing procedures regarding ownership changes of the used car based on the exhibitor information and the candidate information.SELECTED DRAWING: Figure 13

Description

[Technical Field]

[0001] The present invention relates to a used car trade intermediation program, a used car trade intermediation method, and a used car trade intermediation system. [Background technology]

[0002] With the spread of smartphones and improvements in network environments, online transactions between individuals have become widespread. In online transactions between individuals, information processing has been implemented to determine an agent who will handle the listing process on the seller's behalf, with the aim of reducing the workload of the seller (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent Publication No. 2021-096582 Summary of the Invention [Problem to be solved by the invention]

[0004] In private sales involving personal items that can be shipped by courier, the tasks performed by an agent include entering product information and shipping the items, which would normally be performed by the seller. Such tasks do not require particularly advanced expertise, and agents can be recruited widely and selected, for example, from the one offering the lowest price. However, when buying and selling used cars between individuals, various procedures must be completed in connection with the change of ownership, and some of these procedures require advanced knowledge and experience, so it is not possible to simply select an agent who can undertake the tasks cheaply or who has the time available.

[0005] The present invention has been made to solve such problems, and provides a program or the like for mediating used car sales that can smoothly carry out the procedures related to the change of ownership. [Means for solving the problem]

[0006] A used car sales intermediation program in a first aspect of the present invention is a used car sales intermediation program that mediates the sale and purchase of used cars, and causes a computer to execute a first acquisition step of acquiring seller information about a seller of a used car, a second acquisition step of acquiring candidate information about potential buyers of the used car, and a selection step of selecting an agent to handle change procedures related to the change of ownership of the used car based on the seller information and the candidate information.

[0007] In addition, a second aspect of the present invention is a used car sales brokerage method that mediates the sale and purchase of used cars, and includes a first acquisition step in which a computer acquires seller information about a seller of a used car, a second acquisition step in which the computer acquires candidate information about potential buyers of the used car, and a selection step in which the computer selects an agent to handle the change procedures related to the change of ownership of the used car based on the seller information and the candidate information.

[0008] In addition, the used car sales intermediation system in the third response of the present invention is a used car sales intermediation system that mediates the sales and purchase of used cars, and is equipped with a first information acquisition unit that acquires seller information about sellers of used cars, a second information acquisition unit that acquires candidate information about potential buyers of used cars, and a selection unit that selects an agent to handle change procedures related to the change of ownership of the used car based on the seller information and the candidate information. [Effects of the Invention]

[0009] According to the present invention, the most suitable agent is selected depending on the circumstances of the seller, the potential buyer, and the agent, so that even when a used car is bought and sold between individuals, various procedures relating to the change of owner can be carried out smoothly. [Brief explanation of the drawings]

[0010] [Figure 1]1 is a diagram showing an environment in which a used car trade intermediation program according to an embodiment of the present invention is used. [Figure 2] FIG. 2 is a hardware configuration diagram of an application server. [Figure 3] 10 is an example of a registration screen on which a seller of a used car registers seller information about himself / herself. [Figure 4] 10 is an example of a registration screen on which a seller registers whether or not they are willing to handle various procedures related to the transfer of a used car. [Figure 5] FIG. 2 is a diagram schematically illustrating a seller information database. [Figure 6] 10 is an example of a viewing screen for a list of cars on display that is viewed by a potential buyer of a used car. [Figure 7] 10 is an example of a viewing screen that is displayed when a potential purchaser selects a specific used car. [Figure 8] 10 is an example of a registration screen on which a potential buyer of a used car registers candidate information about himself or herself. [Figure 9] 10 is an example of a registration screen on which a potential purchaser registers whether or not he or she is ready to complete various procedures related to the acquisition of a used car. [Figure 10] FIG. 2 is a diagram schematically illustrating a candidate information database. [Figure 11] FIG. 2 is a diagram schematically illustrating an agent information database. [Figure 12] 10 is an example of an estimate presentation screen that notifies a potential purchaser of an estimated cost. [Figure 13] FIG. 10 is a flowchart showing a processing procedure performed by an application server. [Figure 14] 10 is an example of a question screen that presents questions for determining whether or not various procedures related to the transfer of a used car can be carried out. DETAILED DESCRIPTION OF THE INVENTION

[0011] The present invention will be described below through embodiments of the invention, but the invention according to the claims is not limited to the following embodiments. Furthermore, not all of the configurations described in the embodiments are necessarily essential as means for solving the problems.

[0012] 1 is a diagram showing an environment in which a used car sales intermediation program according to this embodiment is used. The used car sales intermediation program according to this embodiment is executed on an application server 100, which is a server of an operating company that provides a used car sales intermediation application to a user terminal 300 and operates a used car sales intermediation business. The application server 100 is connected to the Internet 900, and exchanges information with the user terminal 300 of the application user via the Internet 900.

[0013] Users of the used car sales intermediary app according to this embodiment are assumed to be sellers of used cars, potential buyers of used cars, and agents who handle procedures for changing ownership of used cars. Sellers are people who want to sell their own cars, and by registering seller information including information about the car via the used car sales intermediary app installed on their own smartphone, the seller terminal 300a, they can widely solicit buyers. Potential buyers can search for a used car that meets their needs while browsing the used car information registered by the seller via the used car sales intermediary app installed on their own smartphone, the candidate terminal 300b. They can express an interest in purchasing a used car that meets their needs, and if an agreement is reached with the seller, they can acquire the used car as a buyer.

[0014] An agent is a party that handles the procedures for transferring ownership of a used car that is the subject of a trade from the seller to the buyer. By registering the procedures and conditions, such as the area, that the agent can handle via a used car trade intermediation app installed on the agent's own smartphone, the agent terminal 300c, the agent can undertake the change procedures that meet the conditions. The application server 100 executes a service provision program including a used car trade intermediation program, and cooperates with the used car trade intermediation app executed on the user terminal 300 to provide the required services to each user.

[0015] In this embodiment, we assume that the user receives services via a used car sales intermediation app installed on a smartphone. However, the user terminal 300 is not limited to a smartphone; it may be a tablet, PC, or other information terminal. The seller terminal 300a, candidate terminal 300b, and dealer terminal 300c may be different types of terminals. Furthermore, for example, the seller terminals 300a used by multiple sellers may be different types of terminals. In this embodiment, we assume that the services provided by the application server 100 are received via a used car sales intermediation app, which is an application program. However, the program executed on the user terminal 300 is not limited to an application program; it may be a program executed on a web browser, for example. In either case, the used car sales intermediation program executed on the application server 100 cooperates with a program executed on the user terminal 300 to provide services related to used car sales intermediation. In the following description, we use an example of a display screen displayed on a smartphone; however, the display format may be changed as appropriate depending on the information terminal used and the program executed.

[0016] 2 is a hardware configuration diagram of the application server 100. The application server 100 is mainly composed of a processing unit 110, a storage unit 130, a communication unit 140, and an input / output interface 150. The processing unit 110 is a processor (CPU: Central Processing Unit) that controls the application server 100 and executes programs. The processor may be configured to work in conjunction with a processing chip such as an ASIC or GPU. The processing unit 110 reads out a used car sales brokerage program stored in the storage unit 130 and executes various processes related to used car sales brokerage.

[0017] The storage unit 130 is a non-volatile storage medium, and is configured, for example, by an HDD (Hard Disk Drive). The storage unit 130 stores various parameters used for control and calculation, in addition to programs that execute control and processing of the application server 100. The storage unit 130 particularly includes a seller information database 131 (hereinafter referred to as "seller information DB131"), a candidate information database 132 (hereinafter referred to as "candidate information DB132"), and an agent information database 133 (hereinafter referred to as "agent information DB133").

[0018] The seller information DB 131 stores seller information about sellers sent from the seller terminal 300a in a preset format. The candidate information DB 132 stores candidate information about potential purchasers sent from the candidate terminal 300b in a preset format. The agent information DB 133 stores agent information about agents sent from the agent terminal 300c in a preset format. The information and formats stored in each database will be described in detail later.

[0019] The communication unit 140 is responsible for connecting to the Internet 900 and exchanging information with the user terminal 300, other servers, etc., and is configured by, for example, a LAN. The communication unit 140 exchanges instruction commands and information with the Internet 900 under the control of the processing unit 110. The input / output interface 150 (hereinafter referred to as "input / output IF150") includes input devices such as a keyboard and a mouse, and output devices such as a display monitor. The input / output IF150 is used when the administrator updates the used car sales brokerage program or edits each database.

[0020] The processing unit 110 also serves as a functional calculation unit that executes various calculations in response to processing instructed by the used car sales intermediation program. The processing unit 110 can function as a first acquisition unit 111, a second acquisition unit 112, a selection unit 113, and a provision unit 114. The first acquisition unit 111 cooperates with the communication unit 140 to acquire seller information sent from the seller terminal 300a. If the seller information required for processing instructed by the used car sales intermediation program has already been stored in the seller information DB 131, the first acquisition unit 111 reads and acquires the seller information from the seller information DB 131. The second acquisition unit 112 cooperates with the communication unit 140 to acquire candidate information sent from the candidate terminal 300b. If the candidate information required for processing instructed by the used car sales intermediation program has already been stored in the candidate information DB 132, the second acquisition unit 112 reads and acquires the candidate information from the candidate information DB 132. The selection unit 113 selects an agent to handle the procedures for changing the owner of a used vehicle based on the seller information and candidate information. The provision unit 114 cooperates with the communication unit 140 to provide various information to be provided to the seller to the seller terminal 300a, various information to be provided to the prospective purchaser to the candidate terminal 300b, and various information to be provided to the agent to the dealer terminal 300c.

[0021] Next, a series of services related to used car sales intermediation provided by the used car sales intermediation program executed on the application server 100 will be sequentially explained using examples of display screens mainly displayed on the seller terminal 300a and the candidate terminal 300b. A touch panel is superimposed on the display screen as an input device for receiving instructions from users who are sellers or potential buyers, and users can make selections and inputs by tapping, swiping, pinching, etc. on the display screen.

[0022] First, we will explain the operations performed by the seller through the display screen displayed on the seller terminal 300a, and the associated operations of the seller terminal 300a and the application server 100. Figure 3 shows an example of a registration screen displayed on the seller terminal 300a. Through this registration screen, the seller can register seller information about himself / herself, including information about the vehicle being offered for sale.

[0023] The registration screen shown in FIG. 3 includes an application logo 310, a display title 320, and registration information 330. The application logo 310 is a logo indicating the application that provides the service. The application name "VEHICLE TRADE APP" is displayed next to the application logo 310. By visually checking the application logo 310 and the application name, the user can recognize that they will receive a consistent service related to the brokerage of used car sales. The display title 320 is text information that clearly indicates which service the current display screen relates to. Here, the display title 320 is "Enter seller information," indicating that the seller of a used car will enter information related to the listing.

[0024] Registration information 330 lists information to be entered in relation to display title 320. Specifically, first, a photo of the vehicle to be put up for auction is required to be registered. When the seller taps add button 332, a camera app is launched, and when the seller takes a photo of the vehicle to be put up for auction with the camera app, the image is displayed in image window 331. Then, image data of the image is added to the seller information as the seller's registration information. If the seller wants to add more image data to the seller information, they repeat this process.

[0025] The seller inputs the model name of the vehicle to be put up for sale by tapping selection box 333 and selecting a specific model from the list that appears. Next, the seller inputs the mileage of the vehicle to date and the desired selling price in input boxes 334, respectively. Furthermore, the seller inputs attribute information such as the seller's name and address in input boxes 334, etc. Note that a forward indicator 335 indicates that there are further input items below. The seller can transition to the registered information 330 screen by tapping forward indicator 335. Each piece of information input in this way is added to the seller information as the seller's registered information.

[0026] As the seller continues to enter information, the registration screen transitions to a registration screen for various transfer procedures. Figure 4 shows an example of a registration screen where the seller registers whether or not they are able to handle various procedures related to the transfer of a used car. Here, the display title 320 is "Transfer Procedures," and among the procedures related to the change of ownership, the transfer procedures that the seller can handle themselves are listed as registration information 330.

[0027] The seller decides whether they can handle each listed procedure themselves or whether they would like to request or consult with a dealer, and taps one of the radio buttons 336 located in the corresponding position. For example, if they can prepare the seal certificate themselves, they tap the "Do it yourself" radio button 336 for the "Seal Certificate" item. If they do not know how to obtain or fill out the transfer certificate, they tap the "Request / Consult with a dealer" radio button 336 for the "Transfer Certificate" item. Also, once a buyer has been decided, if they can transport the vehicle to the buyer's designated location themselves, they tap the "Do it yourself" radio button 336. If they would like to leave it to a dealer, they tap the "Request / Consult with a dealer" radio button 336. The seller procedure information entered in this way, regarding whether they can handle the various procedures, is added as part of the seller information.

[0028] When all input is complete, the seller taps the send button 337. When the send button 337 is tapped, the used car sales intermediary app confirms the entered seller information and transmits it to the application server 100 via the Internet 900. When the first acquisition unit 111 of the application server 100 acquires the seller information from the seller terminal 300a, it adds the content to the seller information DB 131 in accordance with a preset format.

[0029] 5 is a diagram schematically illustrating the seller information DB 131. Specifically, the diagram illustrates a management table in the seller information DB 131, which stores, in addition to the management table shown in the figure, related files such as image data of photos of exhibited vehicles associated with the sellers by the management table.

[0030] The management table of the seller information DB 131 manages seller information by associating it with an ID assigned to each used car being put up for sale. In other words, if multiple used cars are being put up for sale, there will be as many IDs as there are used cars, and each ID will be associated with seller information corresponding to that ID.

[0031] Seller information mainly includes attribute information, listed vehicle information, and procedural information. Attribute information is information belonging to the individual seller, and may include name, address, age, telephone number, etc. Listed vehicle information is information about the used vehicle being listed by the seller, and may include information such as the model, mileage, and desired selling price, as well as link information to image data of the listed vehicle. Procedural information indicates whether the seller can handle the various transfer procedures that have been set up. In the example shown, the "Seal Certificate" is marked with a "0," indicating that it can be handled, and the "Transfer Certificate" is marked with a "1," indicating that it cannot be handled.

[0032] Next, we will explain the operations performed by the potential purchaser through the display screen displayed on the candidate terminal 300b, and the associated operations of the candidate terminal 300b and the application server 100. Figure 6 is an example of a viewing screen related to the list of cars on display that is viewed by a potential purchaser of a used car. The potential purchaser searches for a used car that he or she wants to buy through this viewing screen.

[0033] The viewing screen shown in FIG. 6 includes an application logo 310, a display title 320, and provided information 340. The display title 320 is "List of Used Cars for Sale," indicating that a list of used cars being offered for sale is displayed. In the provided information 340, representative photos of the used cars being offered for sale are displayed in image windows 341, and the images are arranged in a matrix. Adjacent to each image window 341 is a price label 342 indicating the desired selling price of the seller of that used car. In response to a request from the candidate terminal 300b, the providing unit 114 of the application server 100 reads image data of the representative photos for the list display and information on the desired selling price from the seller information DB 131, and provides the read information to the candidate terminal 300b via the communication unit 140.

[0034] A potential purchaser can flick up, down, left, or right to move the image window 341 in that direction and display a new image window 341. In addition, by tapping the image window 341 to select a specific used car, the potential purchaser can view detailed information about that used car.

[0035] 7 shows an example of a viewing screen that is displayed when a potential purchaser selects a specific used car. Through this viewing screen, the potential purchaser can check detailed information about the selected used car.

[0036] The display title 320 is "Used Car Details for Sale," indicating that detailed information about the selected used car is being displayed. The provided information 340 includes information about the model, mileage, and desired selling price, as well as an image window 341 displaying a photo of the target used car. At the bottom of the image window 341, a transition indicator 343, represented by multiple circles arranged in a horizontal row, is arranged, indicating the number of photos available for the target used car and the order in which the photos are displayed. Potential buyers can tap other circles to display the photos corresponding to those circles.

[0037] The provided information 340 also includes procedural information related to the transfer that the seller will be responsible for. In the example shown, it is indicated that the seller will handle the "transfer certificate" and "power of attorney" themselves. By checking this information, the potential purchaser can estimate the amount of commission to be paid to the agent and organize the procedures that they will need to handle themselves. In response to a request from the candidate terminal 300b, the providing unit 114 of the application server 100 reads the seller information and procedural information, including image data for detailed display, from the seller information DB 131 and provides them to the candidate terminal 300b via the communication unit 140.

[0038] An estimate button 344 is located at the bottom of the provided information 340. When a potential purchaser taps the estimate button 344, the display screen transitions to a registration screen for registering candidate information required to calculate an estimate.

[0039] 8 shows an example of a registration screen on which a potential buyer of a used car can register his / her own candidate information. The potential buyer can register his / her own candidate information through this registration screen.

[0040] The display title 320 is "Input of candidate purchaser information," indicating that the candidate purchaser should input candidate information about themselves. The registration information 330 lists information to be confirmed and information to be input. The candidate purchaser confirms that the used car displayed in the image window 341 is the car they wish to purchase or are considering purchasing and wants to know the estimated price for, and then inputs attribute information such as their name and address into input boxes 334, etc. The candidate purchaser also taps the selection box 333 to select the desired delivery date.

[0041] As the potential purchaser continues to enter information, the registration screen transitions to a registration screen for procedures related to the transfer. Figure 9 is an example of a registration screen on which the potential purchaser registers whether or not they are able to complete procedures related to the transfer of a used car. Here, the display title 320 is "Procedures Related to Transfer," and the transfer procedures that the potential purchaser can perform themselves, among the procedures related to the change of ownership, are listed as registration information.

[0042] The potential purchaser decides whether they can handle each listed procedure themselves or whether they would like to ask or consult with a dealer, and taps one of the radio buttons 336 located in the corresponding position. The selection of each item is the same as for the "Transfer Procedures" explained using Figure 4. The candidate procedure information entered in this way, regarding whether or not they can handle the various procedures, is added as part of the candidate information.

[0043] When all input is complete, the potential purchaser taps the send button 337. When the send button 337 is tapped, the used car sales intermediary app confirms the input candidate information and transmits it to the application server 100 via the Internet 900. When the second acquisition unit 112 of the application server 100 acquires the candidate information from the candidate terminal 300b, it adds the content to the candidate information DB 132 according to a preset format.

[0044] 10 is a diagram schematically illustrating the candidate information DB 132. The diagram specifically illustrates a management table in the candidate information DB 132, and in addition to the management table shown in the figure, the candidate information DB 132 may also store related files associated with candidates by the management table.

[0045] The management table of the candidate information DB 132 manages candidate information by associating it with an ID assigned to a combination of a potential purchaser and a desired vehicle. In other words, if a specific potential purchaser is considering purchasing multiple used cars, the potential purchaser is assigned as many IDs as the number of used cars under consideration, and each ID is associated with candidate information corresponding to the ID.

[0046] Candidate information mainly includes attribute information, information about the vehicle desired to be purchased, and procedure information. Attribute information is information belonging to the individual potential purchaser, and may include name, address, age, telephone number, etc. Vehicle desired to be purchased information is information about the used car that the potential purchaser wishes to purchase or is considering purchasing, and may include information such as the ID and model managed in the seller information DB131. Procedure information indicates whether the potential purchaser can comply with the various procedures related to the set transfer. In the example shown in the figure, "Seal Certification" is marked with "0," indicating that it can be complied with, and "Garage Certificate" is marked with "1," indicating that it cannot be complied with.

[0047] Next, we will explain the agent information DB 133. Fig. 11 is a diagram that schematically illustrates the agent information DB. The diagram specifically illustrates a management table in the agent information DB 133, and in addition to the management table shown in the figure, the agent information DB 133 can also store related files such as price lists and store photos that are associated with agents by the management table.

[0048] The management table of the agent information DB 133 manages agent information by associating it with an ID assigned to each agent. That is, if there are multiple agents, there are the same number of IDs, and each ID is associated with the agent information corresponding to it.

[0049] Agent information mainly includes attribute information, procedure information, area information, vehicle type information, and fee information. Attribute information is information that belongs to the agent, and may include the agent's name, address, telephone number, etc. Procedure information indicates whether the agent can handle the procedures that the seller can handle. In the example shown, "0" is entered to indicate that both "seal certificate" and "transfer certificate" can be handled. If they cannot be handled, "1" is entered.

[0050] The area information indicates the area in which the agent can handle the transaction. For example, if both the seller and the potential buyer desire the agent to handle the transaction, the agent can handle the procedures related to the owner change desired by the seller and the potential buyer, provided that both the seller's address and the potential buyer's address are within the serviceable area. Furthermore, for example, if the seller can handle all procedures related to the transfer themselves, and the potential buyer wishes to entrust at least some of the procedures related to the transfer to an agent, the agent can handle the procedures desired by the potential buyer, provided that at least the address of the potential buyer is within the serviceable area. Conversely, if the potential buyer can handle all procedures related to the transfer themselves, and the seller wishes to entrust at least some of the procedures related to the transfer to an agent, the agent can handle the procedures desired by the seller, provided that at least the seller's address is within the serviceable area. The area unit may not be the prefecture unit shown in the figure, but may be a city, town, or village unit, etc.

[0051] The vehicle model information indicates the vehicle models that the agent can handle. Some agents may not be able to handle foreign cars, for example, so in that case it may be possible to specify that only domestically produced cars are available. The vehicle model information is not limited to specifying a specific manufacturer name as shown in the figure, but may also specify individual vehicle model names or passenger vehicle types (for example, a distinction between standard cars and light cars).

[0052] The fee information is information about the fees set by the agent when handling various procedures. As shown in the figure, if a fee list is registered as a separate table in the agent information DB 133, link information to the separate table file is provided. Also, as shown in the figure, if the fee list is divided into an early response, which completes the change procedure in a short period of time, and a standard response, which completes the change procedure in a longer standard period of time, link information for each is provided. Furthermore, the fee list may be such that the total amount changes depending on the type and amount of procedures specified by the seller and the prospective buyer, respectively.

[0053] The application server 100 acquires the agent information entered by each agent into its own agent terminal 300c and adds it to the agent information DB 133. Alternatively, the agent information may be added to the agent information DB 133 by receiving a transfer from another server or by receiving an input via the input / output IF 150.

[0054] When the first acquisition unit 111 acquires seller information related to the seller of the used car and the second acquisition unit 112 acquires candidate information related to a potential buyer of the used car, the selection unit 113 selects an agent that corresponds to the seller information and the conditions described in the candidate information by referring to the agent information DB 133. In this embodiment, when the send button 337 is tapped on the registration screen shown in Fig. 9 and the potential buyer requests the submission of an estimate for the target used car, the selection unit 113 selects an agent that corresponds to the seller information related to the seller of the target used car and the conditions described in the candidate information of the potential buyer.

[0055] Specifically, since it can be inferred from the respective procedure information that both the seller and the potential buyer wish to entrust at least some of the procedures to an agent, the agent whose address is within the service area of ​​each party is the selection target. Furthermore, the selection target is an agent who can handle all of the procedures desired by each party. Furthermore, the selection target is an agent whose service area includes the model of the target used car. Once a specific agent that meets the conditions is selected in this way, the providing unit 114 refers to the fee information and calculates the costs required for the change procedures related to the owner change. For example, if the potential buyer's desired delivery date is a date that requires early action, the calculation is performed by referring to the fee schedule for early action. The providing unit 114 provides information on the calculated estimated costs to the candidate terminal 300b that requested the presentation of an estimate.

[0056] 12 shows an example of an estimate presentation screen that notifies a potential buyer of an estimated cost. Through this estimate presentation screen, the potential buyer can check the estimated cost of purchasing the selected used car.

[0057] The display title 320 is "Estimated Cost Notification," indicating that the estimated cost of the selected used vehicle is displayed. The estimate information 360 includes an image window 341 displaying a photo of the target used vehicle, cost information, and information about the selected agent. In the example shown, the seller's desired selling price is displayed as the vehicle price, along with the fees to be paid to the agent, transportation costs, and other necessary expenses, with the total amount displayed in large letters. The name of the selected agent is also displayed at the bottom of the screen. If the potential buyer accepts the presented estimated cost and wishes to purchase, they can proceed to the procedure screen for the purchase procedure. If they would like to consider other used vehicles, they can proceed to the viewing screen shown in Figure 6.

[0058] In the above explanation, the flow of used car sales intermediation has been explained mainly according to examples of display screens displayed on the user terminal 300. Here, we will summarize the processing flow executed by the used car sales intermediation program on the application server 100. Figure 13 is a flow diagram showing the processing procedure processed by the application server. Note that the following flow does not explain all of the processing explained so far, but only explains the main processing.

[0059] In step S101, the processing unit 110 acquires agent information. The acquired agent information is stored in the agent information DB 133. It is desirable that a certain number of agent information be stored in the agent information DB 133 before the used car sales intermediary app is installed on the seller terminal 300a and the candidate terminal 300b and the provision of the service is started.

[0060] In step S102, the first acquisition unit 111 acquires the seller information from the seller terminal 300a and stores the acquired seller information in the seller information DB 131. Note that the first acquisition unit 111 may acquire the seller information from another server or may acquire the seller information by accepting input from the input / output IF 150.

[0061] In step S103, the second acquisition unit 112 checks whether a viewing request has been received from the candidate terminal 300b. If a viewing request has been received, the process proceeds to step S104, where the provision unit 114 reads seller information from the seller information DB 131 in response to the viewing request and transmits information about used cars to the candidate terminal 300b that has made the viewing request. For example, if the viewing request is for a list of cars on display, the provision unit 114 reads image data of a representative photo for displaying the list and information about the desired selling price from the seller information DB 131 and transmits these to the candidate terminal 300b. If the viewing request is for detailed information about a specific used car, the provision unit 114 reads seller information and procedure information, including image data for displaying the details, from the seller information DB 131 and transmits these to the candidate terminal 300b.

[0062] In step S105, the second obtaining unit 112 checks whether or not a quotation request has been received from the candidate terminal 300b. If no quotation request has been received, the process returns to step S103. If a quotation request has been received, the process proceeds to step S106.

[0063] When the second acquisition unit 112 proceeds to step S106, it acquires the candidate information from the candidate terminal 300b and stores the acquired candidate information in the candidate information DB 132. If the second acquisition unit 112 has previously acquired candidate information from a purchase candidate who has requested a quote and the candidate information has already been stored in the candidate information DB 132, the candidate information may be read out from the candidate information DB 132.

[0064] In step S107, the selection unit 113 selects an agent that meets the conditions described in the seller information and candidate information by referring to the agent information DB 133. After the selection unit 113 selects an agent, in the following step S108, the provision unit 114 refers to the fee information to calculate the costs required for the change procedures related to the owner change, and provides this as estimated cost information to the candidate terminal 300b that requested the presentation. Thereafter, if there is no transition to the purchase procedures, the process returns to step S103. If there is no viewing request in step S103, the series of processes ends.

[0065] In the embodiment described above, seller procedure information related to the procedures to be performed by the seller himself / herself among the change procedures was acquired through the registration screen shown in FIG. 4. Furthermore, candidate procedure information related to the procedures to be performed by the potential buyer himself / herself among the change procedures was acquired through the registration screen shown in FIG. 9. However, in private sales, the frequency of selling and purchasing used cars is not high, and sellers and potential buyers often do not understand the meaning of each procedure. Therefore, it is possible to arrange for the seller to answer predetermined questions for the seller, and for the seller procedure information related to the procedures to be performed by the seller himself / herself among the change procedures to be determined from seller response information generated from the answers. Similarly, it is possible to arrange for the potential buyer to answer predetermined questions for the potential buyer, and for the buyer procedure information related to the procedures to be performed by the potential buyer himself / herself among the change procedures to be determined from candidate response information generated from the answers.

[0066] For example, the procedure for generating seller response information will be described. Fig. 14 is an example of a question screen for generating seller response information by presenting questions for determining whether or not various procedures related to the transfer of a used car can be completed. The question screen shown in the figure is displayed in place of the registration screen shown in Fig. 4. Here, the display title 320 is "Questions regarding transfer," and questions for confirming the procedures to be carried out by the seller himself among the procedures related to the change of owner are listed as registration information 330.

[0067] The seller answers each of the listed questions by tapping one of the radio buttons 336. The answer format is not limited to the radio buttons 336, but may also be an input box or a selection box. Furthermore, additional questions may be displayed depending on the seller's answer. The answers collected in this manner are compiled as seller answer information and transmitted to the application server 100 as part of the seller information. The selection unit 113 refers to the seller answer information and converts it into seller procedure information. For example, if the seller answer information answers "No" to the question "Can you create the transfer deed yourself?", it determines that support from an agent for creating the transfer deed is "required." Similarly, a candidate purchaser may be presented with questions to determine whether or not they can handle the various procedures related to the purchase of a used car, causing candidate answer information to be generated, and the selection unit 113 may convert the candidate answer information into candidate procedure information.

[0068] The questions do not necessarily have to be prepared in advance by an administrator who operates the used car sales intermediation program; they may also be set by the agent. For example, when the agent sends questions from the agent terminal 300c to the application server 100, the processing unit 110 adds the questions to the agent information DB 133 as part of the agent's agent information. Then, if the used car model to be traded is compatible with the agent, the agent becomes a possible candidate for selection, and the questions are presented as questions to the seller and / or questions to the potential buyer. This configuration allows an agent that, for example, can handle a specific imported car but cannot handle one with a repair history, to be appropriately selected depending on the circumstances.

[0069] Furthermore, if there is no agent that satisfies all of the conditions extracted from the seller information and the candidate information, the selection unit 113 may select multiple agents that can share and perform all of the change procedures that should be performed on behalf of the seller. When multiple agents are selected, it is preferable to display each of the selected agents as quotation information 360 shown in FIG. 12, for example.

[0070] In the present embodiment described above, the selection unit 113 selects an agent in a series of processes for presenting an estimated cost. However, the process for selecting an agent by the selection unit 113 is not limited to being incorporated into the process for presenting an estimated cost. For example, a procedure may be adopted in which an agent is selected after a sales contract for the target used car is concluded between the seller and the potential buyer.

[0071] In the present embodiment described above, the selection unit 113 selects an agent by taking into consideration seller procedure information related to the procedures performed by the seller himself / herself and candidate procedure information related to the procedures performed by the potential purchaser himself / herself. However, an agent may be selected without taking these pieces of information into consideration. For example, if it is assumed that the agent will support a series of change procedures related to the change of ownership of a used car, an agent may be selected from seller information and candidate information that do not include seller procedure information and candidate procedure information, without collecting these pieces of information.

[0072] Furthermore, in the present embodiment described above, the procedure for storing the candidate information acquired by the second acquisition unit 112 in the candidate information DB 132 has been described, but in some cases, the process of storing the candidate information in the candidate information DB 132 may be omitted. For example, if a history is not intended to be saved and an estimate of expected costs is simply presented temporarily, the selection unit 113 may select an agent by directly referring to the candidate information acquired by the second acquisition unit 112.

[0073] Furthermore, although specific examples of display screens have been shown and described in the above-described embodiment, the layout and design of the display screen are not limited to these specific examples. Animations, photographs, video images, VR or AR technologies may also be used. [Explanation of symbols]

[0074] 100... application server, 110... processing unit, 111... first acquisition unit, 112... second acquisition unit, 113... selection unit, 114... provision unit, 130... storage unit, 131... seller information DB, 132... candidate information DB, 133... agent information DB, 140... communication unit, 150... input / output IF, 300... user terminal, 300a... seller terminal, 300b... candidate terminal, 300c... agent terminal, 310... application logo, 3 20...Display title, 330...Registration information, 331...Image window, 332...Add button, 333...Selection box, 334...Input box, 335...Forward indicator, 336...Radio button, 337...Submit button, 340...Provision information, 341...Image window, 342...Price label, 343...Transition indicator, 344...Quote button, 350...Registration information, 360...Quote information, 900...Internet

Claims

1. A used car buying and selling intermediation program that mediates the buying and selling of used cars, a first acquisition step of acquiring seller information relating to a seller of the used vehicle; a second acquisition step of acquiring candidate information relating to a candidate for purchasing the used car; a selection step of selecting an agent to act on behalf of the seller based on the seller information and the candidate information; on the computer, The seller information includes seller response information regarding the seller's response to a preset question, The candidate information includes candidate response information regarding responses of the purchase candidate to predetermined questions, The selection step selects the agent by referring to the seller response information and the candidate response information.

2. At least one of the questions to be answered by the seller and the questions to be answered by the potential purchaser includes questions set by the candidate agent; The used car trading intermediation program according to claim 1.

3. The selection step selects the agent by referring to the vehicle type of the used car. The used car trading intermediation program according to claim 1.

4. 4. The used car sales intermediation program according to claim 1, wherein the selection step may select a plurality of agents to share and act on behalf of the used car owner change procedures.

5. A used car sales intermediation method for intermediating the sale and purchase of used cars, comprising: a first acquisition step in which a computer acquires seller information related to a seller of the used car; a second acquisition step in which the computer acquires candidate information relating to a candidate for purchasing the used car; a selection step in which a computer selects an agent to handle procedures for changing the owner of the used car based on the seller information and the candidate information; and The seller information includes seller response information regarding the seller's response to a preset question, The candidate information includes candidate response information regarding responses of the purchase candidate to predetermined questions, The selection step selects the agent by referring to the seller response information and the candidate response information. A used car sales brokerage method.

6. A used car buying and selling intermediation system that mediates the buying and selling of used cars, a first information acquisition unit that acquires seller information related to a seller of the used car; a second information acquisition unit that acquires candidate information related to a candidate for purchasing the used car; a selection unit that selects an agent to act on behalf of the seller to carry out procedures for changing the owner of the used car based on the seller information and the candidate information; Equipped with The seller information includes seller response information regarding the seller's response to a preset question, The candidate information includes candidate response information regarding responses of the purchase candidate to predetermined questions, The selection unit selects the agent by referring to the seller response information and the candidate response information. A used car buying and selling intermediation system.

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