Car wash management device and car wash reservation app

Abstract

To provide a car washing management method capable of realizing good usability when selecting operation of car washing.SOLUTION: A car washing management method includes the steps of: generating first image data that is displayed on a screen of a display panel 35 incorporated in a reception apparatus 22 of a car washer and identifies a first guidance image 37 that displays options for operation of the car washer; generating second image data that is displayed on a screen of a display panel 61 incorporated in a portable terminal 18 of a user and identifies a second guidance image 64 that displays the options for the operation of the car washer according to a composition of the first guidance image 37; and issuing a QR code that identifies the operation selected in the second guidance image 64 and transmitting the QR code to the portable terminal 18 of the user.SELECTED DRAWING: Figure 2

Description

[Technical Field]

[0001] The present invention provides A car wash management device that allows users of each car wash to reserve car wash events to be performed at multiple washing devices at one or multiple car washes from their own terminal devices, more specifically, a car wash reservation database that registers event data specifying car wash events to be performed at multiple washing devices at one or multiple car washes, and allows users of each car wash to reserve car wash events to be performed at the washing devices at each car wash using their own terminal devices. Car wash management A car wash booking app suitable for use with the device and its management device Regarding. [Background technology]

[0002] Patent Document 1 discloses a car wash reception system that accepts car wash reservations from a mobile device. The user selects car wash options such as the type of car, car wash course, and accessories on the mobile device. An image identifying the options is displayed on the screen of a display panel built into the mobile device. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent No. 5130124 Summary of the Invention [Problem to be solved by the invention]

[0004] The car wash machine is equipped with a reception device used for cash payments. The reception device is equipped with a car wash setting section that allows users to select car wash options such as the type of car, car wash course, and equipment. When selecting options, the operation of the mobile device is completely separate from the operation of the reception device. Because the operations are completely different, users are confused about which operation to select for the car wash machine.

[0005] The present invention provides a car wash management system that allows for easy selection of car wash operations. Device The purpose is to provide. [Means for solving the problem]

[0006] According to a first aspect of the present invention, A management device that includes a car wash reservation database in which event data specifying car wash events to be performed by multiple washing devices at one or multiple car washes is registered, and that allows users of each car wash to reserve car wash events to be performed by the washing devices at each car wash using a terminal device held by the user, wherein the event data includes an identifier specifying the model of the washing device in the car wash event to be performed by the washing device at each car wash, and the washing device at each car wash performs the car wash event set for that model of washing device based on the event data provided by the management device. Car wash management Device is provided.

[0007] According to a second aspect of the present invention, A management device that includes a car wash reservation database in which event data specifying car wash events to be performed at multiple washing devices at one or multiple car washes is registered, and that allows users of each car wash to reserve car wash events to be performed at the washing devices at each car wash using a terminal device owned by the user, and the event data includes an identifier specifying the model of the washing device in the car wash event to be performed at the washing device at each car wash, and a car wash event that is set uniquely for that washing device or that model of the washing device.Car wash management Device is provided.

[0008] According to a third aspect of the present invention, there is provided a management device for car washes, which includes a car wash reservation database in which event data specifying car wash events to be performed at multiple washing devices at one or multiple car washes is registered, and which enables users of each car wash to reserve car wash events to be performed at the washing devices at each car wash using a terminal device carried by the user, wherein the management device transmits a list of selectable car wash events to the terminal device carried by the user, and the event data is registered in the car wash reservation database when the user selects the list of selectable car wash events on the terminal device, and the selection operation includes selecting a washing device classified by model and selecting a car wash event that is set specifically for that washing device or that model of washing device.

[0009] According to a fourth aspect of the present invention, there is provided a car wash management device that allows users of each car wash to reserve car wash events to be carried out at multiple washing devices at one or more car washes from their own terminal device, the car wash management device having a storage means that registers car wash events that can be selected at the washing devices at each car wash, and when making a reservation from the terminal device, image data identifying the car wash event at each washing device is displayed on the terminal device individually for each washing device at each car wash, classified by model, and each user can reserve a car wash event by selecting a specific model of washing device that suits the user's needs from the terminal device.

[0010] According to a fifth aspect of the present invention, in addition to the configuration of any one of the first to fourth aspects, a car wash management device is provided in which event data identifying a car wash event to be performed by the washing device includes data identifying the washing device combined with data identifying the model of the washing device.

[0011] According to a sixth aspect of the present invention, in addition to the configuration of any one of the first to fifth aspects, a car wash management device is provided that, when each user makes a reservation for a car wash event from the terminal device, allows each user to select and reserve a car wash event to be performed at the washing device of each car wash for each individual car wash.

[0012] According to a seventh aspect of the present invention, in addition to the configuration of any one of the first to sixth aspects, a car wash management device is provided in which, when each user makes a reservation for a car wash event from the terminal device, individual image data of the car wash event that can be performed by each of the washing devices is displayed on each user's terminal device as image data indicating the car wash operation or car wash location.

[0013] According to an eighth aspect of the present invention, in addition to the configuration of any one of the first to seventh aspects, there is provided a car wash management device in which an image unique to each car wash is displayed on the terminal device.

[0014] According to a ninth aspect of the present invention, in addition to the configuration of any one of the first to eighth aspects, a car wash management device is provided in which the reception device of each car wash compares data identifying the washing device and data identifying the model of the washing device from data identifying a car wash event booked on a terminal device held by a user who will use the washing device with data held by the reception device itself, and allows the car to be washed when the two match.

[0015] According to a tenth aspect of the present invention, there is provided a car wash booking app that allows users of each car wash to reserve car wash events to be carried out at multiple washing devices at one or more car washes from their own terminal device, and that displays image data identifying the car wash event at each washing device individually for each washing device at each car wash, classified by model, on the terminal device owned by the user when making a reservation. [Effects of the Invention]

[0016] According to the present invention, a car wash management device can be provided that allows users of one or more car washes to reserve car wash events to be performed at multiple washing devices at each car wash from their own terminal device; more specifically, a car wash management device that has a car wash reservation database in which event data specifying car wash events to be performed at multiple washing devices at one or more car washes is registered, and allows users of each car wash to reserve car wash events to be performed at the washing devices at each car wash from their terminal device; and that provides good usability when selecting car wash operations. [Brief explanation of the drawings]

[0017] [Figure 1] 1 is a block diagram schematically showing the configuration of a car wash system according to a first embodiment of the present invention. [Figure 2] 10 is a diagram showing a specific example of a first guide image displayed on the screen of a display panel based on second configuration data at a reception device of a car wash machine. FIG. [Figure 3] 10 is a diagram showing a specific example of a first guide image displayed on the screen of a display panel based on the third configuration data at the reception device of a car wash machine. FIG. [Figure 4] 10 is a diagram showing a specific example of a first guide image displayed on the screen of a display panel based on the fourth configuration data at the reception device of a car wash machine. FIG. [Figure 5] FIG. 10 is a diagram showing a specific example of a second guide image displayed on the screen of a display panel of a smartphone terminal based on the fifth configuration data. [Figure 6] FIG. 10 is a diagram showing a specific example of a second guide image displayed on the screen of a display panel of a smartphone terminal based on the sixth configuration data. [Figure 7] FIG. 10 is a diagram showing a specific example of a second guide image displayed on the screen of a display panel of a smartphone terminal based on the seventh configuration data. [Figure 8] 10 is an image showing a specific example of a QR code displayed on a display panel of a smartphone terminal. [Figure 9] FIG. 10 is a diagram showing a specific example of a "content confirmation" image displayed based on event data decoded from a QR code. [Figure 10] FIG. 4 is a block diagram schematically showing the configuration of a car wash system according to a second embodiment of the present invention. [Figure 11] FIG. 10 is a diagram showing a specific example of a "content confirmation" image displayed based on event data decoded from a QR code. DETAILED DESCRIPTION OF THE INVENTION

[0018] Hereinafter, an embodiment of the present invention will be described with reference to the accompanying drawings.

[0019] FIG. 1 shows a schematic diagram of a car wash system 11 according to a first embodiment of the present invention. The car wash system 11 includes car washes 13Aa, 13Ab, 13Ac, 13Ba, 13Bb, and 13Ca installed at car wash sites (including gas stations) 12A, 12B, and 12C, respectively, that perform specified car wash operations; an ASP server 15 connected to the Internet 14 and operated by an ASP (application service provider); an Internet terminal (user terminal) 16 connected to the Internet 14 and owned by a customer of the car wash; and a smartphone terminal (user terminal) 18 connected to a mobile phone communication network 17 and owned by a customer of the car wash. The Internet terminal 16 is connected to the ASP server 15 via the Internet 14, for example, in response to the execution of an application program. The mobile phone communication network 17 is connected to the Internet 14, for example, via a gateway. The smartphone terminal 18 is connected to the ASP server 15 via the mobile phone communication network 17 and the Internet 14 in response to the execution of a mobile application program, for example. In response to requests provided from the internet terminal 16 or the smartphone terminal 18, the ASP server 15 can issue QR codes (registered trademark) that specify the car wash operation for each of the car washes 13Aa, 13Ab, 13Ac, 13Ba, 13Bb, and 13Ca. The three car washes 13Aa, 13Ab, and 13Ac are installed, for example, at the AA car wash 12A. The two car washes 13Ba and 13Bb are installed, for example, at the BB car wash 12B. The one car wash 13Ca is installed, for example, at the CC car wash 12C.

[0020] Each of car washes 13Aa, 13Ab, 13Ac, 13Ba, 13Bb, and 13Ca includes a washing device 21 that washes a vehicle with water and a reception device 22 connected to the washing device 21 and that specifies the operation of the washing device 21 according to input instructions. In the washing device 21, for example, a top brush that washes the front and top of the vehicle, left and right side brushes that wash the left and right side of the vehicle, a top nozzle that blows air onto the front and top of the vehicle, and side nozzles that blow air onto the left and right side of the vehicle are supported on a gate-shaped frame that straddles the vehicle and moves back and forth relative to the vehicle. The structure of the washing device 21 is similar to that of a typical car wash, and detailed description thereof will be omitted.

[0021] Car wash machines 13Aa, 13Ab, 13Ac, 13Ba, 13Bb, and 13Ca can be classified by model. A machine number is assigned to each car wash machine 13Aa, 13Ab, 13Ac, 13Ba, 13Bb, and 13Ca for each model. A "car wash course" can be set for each model. The car wash machine operations that achieve a complete car wash are specified for each "car wash course." "Car wash courses" include, for example, a "wash (water wash)" course, a "shampoo" course, a "water-repellent car wash" course, and a "water-repellent glass coating" course. In addition, "options" that specify additional operations for each model can be set. "Options" include, for example, "side lower wash" and "thorough car wash."

[0022] Furthermore, changes in operation corresponding to equipment may be permitted for each vehicle model. Equipment may include "non-foldable door mirrors," "fender poles," "roof protrusions" such as carriers, "front protrusions" such as large fog lamps, "rear protrusions" such as rear mirrors, and "offset license plates."

[0023] The reception device 22 includes a processor (MPU) 27 that functions as a car wash setting means 23, a reading means 24, a comparison means 25, and a determination means 26; an imaging device (camera) 28 connected to the processor 27 and that outputs an imaging signal based on an image formed on an imaging element; a storage means 34 connected to the processor 27 and that stores first image data 29, a car wash reception program 31, a car wash reception database 32, and a car wash history database 33; a display panel 35 connected to the processor 27 and that displays images on a landscape screen; and a user interface 36 connected to the processor 27 and that inputs user instructions to the processor 27. The operation of the washing device 21 is specified by operation data generated by the car wash setting means 23 or event data acquired by the reading means 24. Details of the operation data and event data will be described later. Here, the user interface 36 has a touchscreen panel that identifies the coordinate values ​​of contacts detected on the screen for each image. The touchscreen panel inputs user instructions and data to the processor 27 based on the images displayed on the screen and the coordinate values ​​of contacts detected on the screen.

[0024] The first image data 29 specifies a first guide image that displays options for the car wash machine's operation. The first image data 29 includes first configured data that generates a standby image, second configured data that specifies the car wash course options and visually represents the options according to a first composition, third configured data that specifies the options and visually represents the options according to a second composition, and fourth configured data that specifies accessories and visually represents the accessories according to a third composition. Here, the image data also includes text data that is fitted into a predetermined composition.

[0025] 2, when first guide image 37 is generated based on the second configuration data, options for "car wash course" are displayed on the screen of display panel 35. First guide image 37 includes, as options, image 38a for "wash," image 38b for "shampoo," image 38c for "water-repellent car wash," image 38d for "water-repellent glass coating," image 38e for "shampoo set," image 38f for "water-repellent car wash set," and image 38g for "water-repellent glass coating set." Images of radio buttons 39 are incorporated into each option.

[0026] 3, when first guide image 37 is generated based on the third configured data, "Option" options are displayed on the screen of display panel 35. First guide image 37 includes, as options, an image 41a for "Washing lower side surfaces," an image 41b for "Removing tarnish and dirt," and an image 41c for "Careful car wash." Each option incorporates, for example, an image of a check box 42.

[0027] 4, when first guide image 37 is generated based on the fourth configuration data, "equipment" options are displayed on the screen of display panel 35. First guide image 37 includes, as options, image 43a of "non-foldable door mirror," image 43b of "fender pole," image 43c of "roof protrusion," image 43d of "front protrusion," image 43e of "rear protrusion," and image 43f of "license plate shifted to the left or right."

[0028] The car wash reception database 32 registers an identifier that identifies each car wash when it is performed based on the event data acquired by the reading means 24. The car wash history database 33 registers car wash history data that specifies the operation of the car wash machine for each car wash. The car wash history data can be created based on control signals for the top brush, side brush, top nozzle, and side nozzle, for example. The car wash history data is linked to the corresponding identifier in the car wash reception database 32.

[0029] When the car wash reception program 31 is executed on the reception device 22, a car wash reception application runs on the reception device 22. The car wash reception application functions to establish the car wash setting means 23, reading means 24, comparison means 25, and determination means 26 in the processor 27. The car wash setting means 23 generates operation data that specifies the operation of the car wash machine specified by the user. In generating the operation data, the car wash setting means 23 displays a first guide image 37 on the screen of the display panel 35 based on the first image data 29. When the user interface 36 is operated in accordance with the display of the first guide image 37, the operation of the car wash machine (i.e., "car wash course," "options," and "equipment") is specified in accordance with the operation of the user interface 36. The operation data is sent to the washing device 21. The washing device 21 operates based on the operation data.

[0030] The reading means 24 decodes the QR code based on the image signal output from the imaging device 28. The event data is restored in response to the decoding of the QR code. The event data identifies one car wash event (one car wash) to be carried out at the car washes 13Aa, 13Ab, 13Ac, 13Ba, 13Bb, and 13Ca. As will be described later, one event data includes "operator ID" data, "store ID" data, "model ID" data, "car wash machine ID" data, "car wash course ID" data, "option ID" data, "accessory ID" data, "payment amount" data, "issue date and time" data, "issue serial ID" data, "member ID" data, and "membership type" data.

[0031] The "operator ID" data identifies the operator (e.g., a corporation) that operates each individual car wash. The "operator ID" can be composed of, for example, alphanumeric characters. The "operator ID" can be assigned by the ASP to each operator. Each operator can be identified based on the "operator ID."

[0032] The "Store ID" data identifies each individual car wash (including gas stations). The "Store ID" can be composed of, for example, alphanumeric characters. The "Store ID" can be assigned by the ASP to each store. Each individual car wash can be identified based on the "Store ID."

[0033] The "Model ID" data identifies the model of the car wash machine. The "Model ID" can be composed of, for example, alphanumeric characters. The "Model ID" can be assigned by the ASP for each model of car wash machine. Individual models can be identified based on the "Model ID."

[0034] The "Car Wash Machine ID" data identifies the machine number for each individual car wash machine. The "Car Wash Machine ID" can be composed of, for example, half-width alphanumeric characters. The "Car Wash Machine ID" can be assigned by the car wash machine manufacturer. A consecutive number may be assigned to each model identified by the "Model ID". In this case, the car wash identifier is formed by combining the "Model ID" and the "Car Wash Machine ID". Individual car washes can be identified based on the "Car Wash Machine ID".

[0035] The "Car Wash Course ID" data identifies the car wash courses that can be performed for each individual car wash machine. The "Car Wash Course ID" can be composed of, for example, a hexadecimal number. Car wash courses are set uniquely for each individual car wash machine (or each model). Car wash operations are specified for each car wash course. Individual car wash courses can be identified based on the "Car Wash Course ID".

[0036] "Option ID" data is added to a car wash program for each individual car wash machine to identify the options that can be implemented. The "Option ID" can be configured, for example, as a hexadecimal number. Options are set, for example, uniquely for each individual car wash machine (or each model). Additional actions are specified for each option. Individual options can be identified based on the "Option ID."

[0037] The "Equipment ID" data specifies whether or not each specified piece of equipment is equipped. The "Equipment ID" can be composed of, for example, a hexadecimal number. Based on the "Equipment ID," it is possible to determine whether or not the vehicle has "non-foldable door mirrors," "fender poles," "roof protrusions" such as carriers, "front protrusions" such as large fog lamps, "rear protrusions" such as rear mirrors, and "offset license plates." Since the operation of a car wash machine changes depending on the equipment, the "Equipment ID" data specifies the operation of the car wash machine.

[0038] The "payment amount" data specifies the amount to be charged to the customer for the car wash. The "payment amount" can be composed of, for example, half-width numbers.

[0039] The "issue date and time" data specifies the issue date and time of the QR code. The "issue date and time" can be composed of half-width numbers, for example, to represent the four-digit year "YYYY", the four-digit month and day "MMDD", and the six-digit time "hhmmss".

[0040] The "issued serial ID" data identifies one car wash. The "issued serial ID" can be composed of a consecutive number of digits. Individual car washes (car wash events) can be identified based on the "issued serial ID." Here, the "issued serial ID" is registered as an identifier in the car wash reception database 32.

[0041] The "member ID" data identifies a user registered with the car wash system. The "member ID" can be composed of, for example, alphanumeric characters. The "member ID" can be assigned to each user by the ASP. Individual users can be identified based on the "member ID."

[0042] The "membership type" data identifies the type of user. User types can be classified, for example, into "spot membership," "prepaid membership," and "monthly membership." Spot membership pays for each car wash. Prepaid membership deposits a specific amount of monetary value with the operator in advance. The cost of the car wash is deducted from the deposited monetary value each time the car is washed. Here, a prepaid member can purchase points worth 1,000 yen with a payment of 950 yen, points worth 2,000 yen with a payment of 1,800 yen, and points worth 5,000 yen with a payment of 4,250 yen. Monthly members can wash their cars an unlimited number of times by paying a set amount each month.

[0043] The verification means 25 compares the "model ID" and "car wash machine ID" of the own machine stored in the own machine with the "model ID" and "car wash machine ID" acquired by decoding the QR code. If the decoded "model ID" and "car wash machine ID" match the "model ID" and "car wash machine ID" that identify the own machine, the determination means 26 allows the car to be washed. If they do not match, the determination means 26 avoids the car wash. The determination means 26 displays a string of characters such as "This car wash machine cannot be used" on the screen of the display panel 35.

[0044] The ASP server 15 includes a processor (CPU) 47 that functions as a reception means 45 and a QR code issuing means 46, and a storage means 54 that is connected to the processor 47 and stores second image data 48, a server application program 49, a car wash reservation database 51, a car wash machine database 52, and a membership database 53. The storage means 54 can be configured as a large-capacity storage device such as a disk array device.

[0045] The second image data 48 specifies a second guide image that displays options for the car wash machine's operation. The second image data 48 includes fifth configured data that specifies the car wash course options and visually represents the options according to the same first composition as the second configured data, sixth configured data that specifies the options for the options and visually represents the options according to the same second composition as the third configured data, and seventh configured data that specifies accessories and visually represents the accessories according to the same third composition as the fourth configured data. Here, the image data also includes text data that is fitted into the predetermined composition.

[0046] Event data is registered in car wash reservation database 51. "Store ID" data, "Model ID" data, "Car Wash ID" data, "Car Wash Course ID" data, "Option ID" data, and "Equipment ID" data are registered in car wash machine database 52 for each individual car wash machine. "Member ID" data and "Member Type" data are registered in membership database 53 for each individual user. To manage car wash machine database 52 and membership database 53, the ASP administrator can access storage means 54 of ASP server 15 using an Internet terminal (not shown) connected to Internet 14.

[0047] When server application program 49 is executed on ASP server 15, a car wash management application runs on ASP server 15. The car wash management application causes reception means 45 and QR code issuing means 46 to be established in processor 47. Reception means 45 is connected to Internet terminal 16 and smartphone terminal 18 via Internet 14, and transmits and receives text data and image data to and from Internet terminal 16 and smartphone terminal 18. QR code issuing means 46 generates event data based on the text data received by reception means 45 and car wash machine database 52 and member database 53 stored in storage means 54.

[0048] QR code issuing means 46 issues one QR code for one piece of event data. Here, the following strings are encrypted into the QR code in the order of the number of characters individually determined: "operator ID," "store ID," "model ID," "car wash machine ID," "car wash course ID," "option ID," "accessory ID," "payment amount," "issue date and time," "issue serial ID," "member ID," and "member type." Therefore, the QR code includes an identifier that identifies one car wash and specifies the car wash operation.

[0049] The smartphone terminal 18 includes a processor (arithmetic processing unit) 56 connected to the processor 47 of the ASP server 15 and transmitting and receiving data to and from the processor 47; a memory 59 connected to the processor 56 and storing a car wash reservation application program (mobile app program) 57, QR code image data 58, and other programs and data; a display panel 61 connected to the processor 56 and displaying images on a portrait screen; and a user interface 62 connected to the processor 56 and inputting user instructions and data to the processor 56. Here, the user interface 62 has a touchscreen panel that identifies the coordinate values ​​of contacts detected on the screen for each image. The touchscreen panel inputs user instructions and data to the processor 56 based on the image displayed on the screen and the coordinate values ​​of contacts detected on the screen. The processor 56 can be wirelessly connected to the mobile phone communication network 17 via a communication circuit 63. Additionally, the processor 56 can be wirelessly connected to a WiFi router via a Wi-Fi (registered trademark) circuit (not shown). The WiFi router connects the WiFi circuit to the Internet 14.

[0050] Second image data 48 is supplied to smartphone terminal 18 from ASP server 15. Second image data 48 may be downloaded together with mobile application program 57 and stored in memory 59, or may be temporarily held in memory 59 when mobile application program 57 is executed.

[0051] As shown in FIG. 5, the fifth configuration data of the second image data 48 generates a second guide image 64 on the smartphone terminal 18. Options for "car wash course" are displayed on the screen of the display panel 61. The second guide image 64 includes, as options, an image 65a for "wash," an image 65b for "shampoo," an image 65c for "water-repellent car wash," an image 65d for "water-repellent glass coating," an image 65e for "shampoo set," an image 65f for "water-repellent car wash set," and an image 65g for "water-repellent glass coating set." Images of radio buttons 66 are incorporated into each option.

[0052] The first composition of the fifth-composed data matches the first composition of the second-composed data. Here, a match in composition includes a match or similarity in the layout of the options, a match or similarity in the color scheme, a match or similarity in the aspect ratio, and a match or similarity in other components. While the first guide image 37 based on the second-composed data is fitted to a landscape screen, the second guide image 64 based on the fifth-composed data is fitted to a portrait screen, the first guide image 37 and the second guide image 64 match (or are similar) in appearance. Alternatively, the display panel 35 of the reception device 22 may be a portrait screen.

[0053] As shown in FIG. 6, the sixth configuration data of the second image data 48 generates a second guide image 64 on the smartphone terminal 18. The screen of the display panel 61 displays "Options" options. The second guide image 64 includes an image 67a for "Washing lower side surfaces," an image 67b for "Removing tarnish and dirt," and an image 67c for "Careful car wash." Each option includes, for example, an image of a check box 68.

[0054] The second composition of the sixth constituted data matches the second composition of the third constituted data. Here, a match in composition includes a match or similarity in the layout of options, a match or similarity in color scheme, a match or similarity in aspect ratio, and a match or similarity in other components. Although the first guide image 37 based on the third constituted data is fitted to a landscape screen, and the second guide image 64 based on the sixth constituted data is fitted to a portrait screen, the first guide image 37 and the second guide image 64 match (or are similar) in appearance.

[0055] As shown in FIG. 7, the seventh component data of the second image data 48 is used to generate a second guide image 64 on the smartphone terminal 18. Options for "equipment" are displayed on the screen of the display panel 61. The second guide image 64 includes an image 69a of an "unfoldable door mirror," an image 69b of a "fender pole," an image 69c of a "roof protrusion," an image 69d of a "front protrusion," an image 69e of a "rear protrusion," and an image 69f of a "license plate shifted to the left or right."

[0056] The third composition of the seventh constituted data matches the third composition of the fourth constituted data. Here, a match in composition includes a match or similarity in the layout of options, a match or similarity in color scheme, a match or similarity in aspect ratio, and a match or similarity in other components. Although the first guide image 37 based on the fourth constituted data is fitted to a landscape screen, while the second guide image 64 based on the seventh constituted data is fitted to a portrait screen, the first guide image 37 and the second guide image 64 match (or are similar) in appearance.

[0057] Similarly, the Internet terminal 16 may include a CPU (Central Processing Unit) connected to the processor 47 of the ASP server 15 for transmitting and receiving data to and from the processor 47, a storage means connected to the CPU for storing the car wash reservation application program, QR code image data, and other programs and data, a display panel connected to the CPU for displaying images on the screen, and a user interface connected to the CPU for inputting user instructions and data to the CPU. In this case, the user interface includes a keyboard and mouse. The CPU can be connected to the Internet 14 via a LAN board.

[0058] A printer 71 can be connected to the internet terminal 16. The printer 71 can print character strings and images on the surface of printing paper based on text data and image data. The text data and image data can be supplied to the printer 71 from, for example, a CPU.

[0059] Next, the operation of the car wash system 11 will be explained. For example, if a user pays for the car wash with cash, the user drives up to the car wash of interest (e.g., AA car wash 12A) to have the car washed. In the reception device 22, a first guide image 37 is displayed on the screen of the display panel 35 based on the first image data 29. As the user approaches, for example, the standby image is switched to a selection of "car wash courses." As shown in FIG. 2, the screen of the display panel 35 displays options for "car wash courses" according to the first composition. The user selects one "car wash course" by operating the user interface 36. To make the selection, the corresponding radio button 39 is designated in the user interface 36.

[0060] When the "Proceed to option selection screen" button 72 is tapped, a selection of "options" is displayed on the screen of the display panel 35 according to the second composition, as shown in FIG. 3. The user can select one or more "options" by operating the user interface 36. When making a selection, the corresponding check box 42 is designated in the user interface 36. If no "options" are required, the user unchecks all of the check boxes 42.

[0061] When the "Proceed to equipment selection screen" button 73 is tapped, an image prompting the user to select "equipment" according to the third composition, as shown in FIG. 4, is displayed on the screen of the display panel 35. The user selects the appropriate "equipment" by operating the user interface 36. Here, when the corresponding image is tapped on the user interface 36 to make a selection, the color (or brightness or saturation) of the image changes. The selection of the "equipment" can be visually confirmed by the change in color.

[0062] When the "OK" button 74 is tapped, an image of "Confirm details" is displayed on the screen of the display panel 35. When the car wash set up based on the operation of the user interface 36 is approved, the car wash setting means 23 executes the payment procedure. The user is prompted to insert cash on the screen of the display panel 35. When cash is inserted into the reception device 22, the payment is completed. When the payment is completed, the car wash setting means 23 supplies operation data to the washing device 21. The car wash begins. The operation of the car wash machine 17Aa is registered in the car wash history database 33 as car wash history data. Data identifying the cash payment is linked to the car wash history data.

[0063] When a user launches a car wash reservation application (hereinafter referred to as the "mobile app") by executing mobile application program 57 on smartphone terminal 18, the user is prompted to enter a login ID and password. The mobile app is pre-installed on smartphone terminal 18. Once the login ID and password are approved, the mobile app on smartphone terminal 18 connects to the car wash management application on ASP server 15. In this way, encrypted communication is established between processor 56 of smartphone terminal 18 and processor 47 of ASP server 15.

[0064] Upon member authentication, the QR code issuing means 46 of the ASP server 15 can recognize the "member ID" and "member type" based on the member database 53. Here, a mobile app is provided for each individual car wash 12A, 12B, 12C. The mobile app displays an image unique to each car wash 12A, 12B, 12C on the screen of the display panel 35. The mobile app transmits "store ID" data from the smartphone terminal 18 to the ASP server 15. Therefore, the QR code issuing means 46 of the ASP server 15 can identify the "operator ID" and "store ID" based on the car wash database 52. The target car washes can be narrowed down based on the "store ID."

[0065] The user is prompted to select a car wash machine. The reception means 45 transmits image data (and text data) identifying the selected car wash machines 13Aa, 13Ab, and 13Ac to the processor 56. Images of the selected options are displayed on the screen of the display panel 61.

[0066] Based on the image, the user selects one car wash machine 13Aa. The selection is input based on the operation of the user interface 62. The selection of the car wash machine 13Aa is sent to the reception means 45 of the ASP server 15. Based on the selection, the QR code issuing means 46 of the ASP server 15 can identify the "model ID" and the "car wash machine ID."

[0067] Once the car wash machine 13Aa has been determined, the reception means 45 identifies the "car wash course ID," "option ID," and "accessory ID" assigned to the car wash machine 13Aa based on the car wash machine database 52. The reception means 45 sends second image data 48 to the processor 56. A second guide image 64 is displayed on the screen of the display panel 61 based on the second image data 48. As shown in FIG. 5, the screen of the display panel 61 displays options for "car wash courses" according to the first composition, similar to the first guide image 37. The user selects one "car wash course" by operating the user interface 62. To make the selection, the corresponding radio button 66 is specified in the user interface 62. In response to tapping the "Proceed to option selection screen" button 76, the QR code issuing means 46 of the ASP server 15 can identify the "car wash course ID."

[0068] When the "Proceed to option selection screen" button 76 is tapped, as shown in FIG. 6, the screen of the display panel 61 displays "option" choices according to the second composition, similar to the first guide image 37. The user selects one or more "options" by operating the user interface 62. When making a selection, the corresponding check box 68 is designated in the user interface 62. In response to the tapping of the "Proceed to equipment selection screen" button 77, the QR code issuing means 46 of the ASP server 15 can identify the "option ID." When all of the "option" check boxes 68 are unchecked, the "option ID" indicates that no selection has been made.

[0069] When the "Proceed to equipment selection screen" button 77 is tapped, as shown in FIG. 7, the screen of the display panel 61 prompts the user to select "equipment" according to the third composition, similar to the first guide image 37. The user selects the appropriate "equipment" by operating the user interface 62. Here, when the corresponding image is tapped on the user interface 62 to make a selection, the color (or brightness or saturation) of the image changes. The selection of the "equipment" can be visually confirmed by the change in color. When the "OK" button 78 is tapped, the QR code issuing means 46 of the ASP server 15 can identify the "equipment ID."

[0070] When the "OK" button 78 is tapped, the reception means 45 transmits image data specifying a confirmation screen for the car wash event to the processor 56. A "Content Confirmation" image is displayed on the screen of the display panel 61. When the car wash event is approved based on the operation of the user interface 62, the reception means 45 executes the payment procedure. When the payment is completed, the QR code issuing means 46 registers the event data in the car wash reservation database 51. In response to the establishment of the event data, the QR code issuing means 46 issues a QR code. The image data of the issued QR code is transmitted to the processor 56. The QR code image data 58 is stored in the memory 59 of the smartphone terminal 18. Here, the QR code image data 58 is overwritten. When a new QR code is issued on one smartphone terminal 18, the old QR code is erased. As shown in FIG. 8, the QR code 79 can be displayed on the screen of the display panel 61.

[0071] To have the car washed, the user drives up to the designated car wash 12A. At this time, the user brings the smartphone terminal 18. If the car wash is reserved from the internet terminal 16, the user simply brings a QR code printed out by the printer 71. The QR code 79 displayed on the screen is held up to the imaging device 28 of the reception device 22. The reading means 24 decodes the QR code 79 from the image signal from the imaging device 28. The event data is restored. The event data is temporarily stored in memory.

[0072] The matching means 25 compares the "model ID" and "car wash ID" (car wash identifier) ​​acquired by decryption with the machine's own "model ID" and "car wash ID" (car wash identifier that identifies the machine). If the car wash identifier acquired by decryption matches the car wash identifier that identifies the machine, the determination means 26 allows the car to be washed. If they do not match, the reception device 22 notifies the user that the car cannot be washed. The display panel 35 of the reception device 22 displays the text "This car wash cannot be used" on the screen.

[0073] When the car wash is permitted, the reception device 22 displays a "Contents Confirmation" image on the screen of the display panel 35. When the contents of the car wash event are approved in response to operation of the user interface 36, the car wash begins. The reception device 22 extracts the "issued serial ID" from the event data. The "issued serial ID" is registered in the car wash reception database 32. The operation of the car wash machine 13Aa is registered in the car wash history database 33 as car wash history data. Here, the car wash history data is linked to the registered "issued serial ID." In this way, the event data can be verified based on the actual car wash history. If the car wash is canceled midway, the corresponding "issued serial ID" is deleted from the car wash reception database 32. In this way, the same QR code 79 can be used again if the car wash is incomplete.

[0074] In this embodiment, when washing a car, a user operates reception device 22 of car wash machine 17Aa. An operation of car wash machine 17Aa can be selected in response to the operation of reception device 22. Car wash machine 17Aa can wash the car based on the selected operation. Meanwhile, prior to washing the car, a user can reserve a car wash from smartphone terminal 18. An operation of car wash machine 17Aa can be selected in response to the operation of smartphone terminal 18. A QR code 79 can be issued based on the selected operation. The issued QR code 79 can be displayed on the screen of smartphone terminal 18. By reading the QR code 79, car wash machine 17Aa can wash the car based on the selected operation.

[0075] At this time, the image displayed on the screen of display panel 35 when operating reception device 22 and the image displayed on the screen of display panel 61 when operating smartphone terminal 18 are displayed in the same composition, so the user can select the operation of car wash machine 17Aa by performing the same operation whether using reception device 22 or smartphone terminal 18. Good usability can be provided.

[0076] In this embodiment, when the "Confirm Contents" image is displayed based on the event data decoded from the QR code, the operation of the car wash machine can be changed. For example, as shown in FIG. 9, when the "Change Accessories" button 82 is tapped on the "Confirm Contents" screen 81, the "Accessories" options are displayed on the display panel 35 as shown in FIG. 4. Here, the initial screen reproduces the selection restored by the event data. Therefore, even if the user accidentally taps the "Change Accessories" button 82, the "Confirm Contents" screen 81 can be restored while maintaining the selection specified by the event data. This avoids the need to reselect after an incorrect operation. The reception device 22 can achieve good operability. Meanwhile, the user can reselect the "Accessories" based on the selection specified by the event data.

[0077] When displaying the "Equipment" options, a "Clear Equipment" button 83 may be provided on the screen of the display panel 35. When the "Clear Equipment" button 83 is tapped, all selections on the screen of the display panel 35 are cleared. The user can select "Equipment" from scratch. This can improve operability when correcting the selection.

[0078] The event data may further include "unpaid flag" data. The "unpaid flag" data indicates whether payment is complete or incomplete. For example, if payment is complete, a "0" is written to the "unpaid flag." If payment is not yet complete, a "1" is written to the "unpaid flag." When issuing a QR code, the QR code issuing means 46 of the ASP server 15 determines whether the payment procedure is complete or incomplete. To establish the "unpaid flag," the Spot member's smartphone terminal 18 may display an image on the display panel 61 prompting the user to select "paid" or "unpaid" based on the operation of the mobile app. The user interface 62 can be operated to select "paid" or "unpaid." When the car wash machine's reception device 22 decodes the QR code 79 and confirms "paid" in the event data, the car wash begins. When "unpaid" is confirmed in the event data, the reception device 22 displays an image on the display panel 35 prompting the user to pay in cash. The user can complete the payment by inserting cash into the reception device 22. Once the cash payment is confirmed by the reception device 22, the car wash begins.

[0079] FIG. 10 shows a schematic diagram of a car wash system 11a according to a second embodiment of the present invention. Each reception device 22 is connected to an ASP server 15 via the Internet 14. Event data registered in a car wash reservation database 51 is provided to the reception device 22 from the ASP server 15. In response to the event data, at least the "issued serial ID" data is stored in the storage unit 34. The reception device 22 simply receives event data corresponding to the "model ID" and "car wash machine ID." The reception device 22 compares the "issued serial ID" data provided by the ASP server 15 with the "issued serial ID" data obtained by decoding the QR code. If the "issued serial ID" data provided by the ASP server 15 matches any of the "issued serial ID" data provided by the ASP server 15, the determination unit 26 permits the car wash. In this case, the reception device 22 simply deletes the "issued serial ID" data provided by the ASP server 15. Once the car wash is complete, the reception device 22 can notify the ASP server 15 of the completion of the car wash. In this way, the ASP server 15 can carry out the payment process after the car wash is completed.

[0080] If the "issued serial ID" data obtained by decoding the QR code does not match any one of the "issued serial ID" data supplied from the ASP server 15, the determination means 26 will avoid the car wash. The determination means 26 will display a string such as "This car wash machine is not compatible" on the screen of the display panel 35.

[0081] In this embodiment, when the "Details Confirmation" image is displayed based on the event data decoded from the QR code, the "Car Wash Course" and "Options" can be changed. As shown in FIG. 11 , for example, when the "Change Course" button 84 is tapped on the "Details Confirmation" screen 81, the first guide image 37 is presented on the display panel 35 according to the second and third compositions, as shown in FIGS. 2 and 3 . Here, the selection restored in the event data is reproduced on the initial screen. Therefore, even if the user accidentally taps the "Change Course" button 84, the "Details Confirmation" screen 81 can be restored while maintaining the selection specified in the event data. This avoids the need for reselection after an erroneous operation. The reception device 22 can achieve excellent operability. Meanwhile, the user can reselect the "Car Wash Course" and "Options" based on the selection specified in the event data.

[0082] Additionally, when displaying the "option" choices, a "clear options" button may be provided on the screen of the display panel 35. When the "clear options" button is tapped, all selections on the screen of the display panel 35 are cleared. The user can select "options" from scratch. This improves operability when correcting selections. [Explanation of symbols]

[0083] 13Aa...car wash machine, 13Ab...car wash machine, 13Ac...car wash machine, 13Ba...car wash machine, 13Bb...car wash machine, 13Ca...car wash machine, 18...mobile terminal (smartphone terminal), 22...reception device, 29...first image data, 35...display panel (integrated into the reception device), 37...first guide image, 48...second image data, 61...display panel (integrated into the mobile terminal), 64...second guide image, 79...QR code.

Claims

1. A management device that includes a car wash reservation database in which event data specifying car wash events to be performed at multiple washing devices at one or multiple car wash sites is registered, and that enables users of each car wash site to reserve car wash events to be performed at the washing devices at each car wash site using a terminal device held by the user, A car wash management device characterized in that the event data includes an identifier that identifies the model of the washing device in the car wash event to be carried out by the washing device at each car wash, and the washing device at each car wash carries out the car wash event set for that model of washing device based on the event data provided by the management device.

2. A management device that includes a car wash reservation database in which event data specifying car wash events to be performed at multiple washing devices at one or multiple car wash sites is registered, and that enables users of each car wash site to reserve car wash events to be performed at the washing devices at each car wash site using a terminal device held by the user, A car wash management device characterized in that the event data includes an identifier that identifies the model of washing device in a car wash event performed at a washing device at each car wash, and a car wash event that is set uniquely for that washing device or that model of washing device.

3. A management device that includes a car wash reservation database in which event data specifying car wash events to be performed at multiple washing devices at one or multiple car wash sites is registered, and that enables users of each car wash site to reserve car wash events to be performed at the washing devices at each car wash site using a terminal device held by the user, A car wash management device characterized in that the management device transmits selectable car wash event candidates to a terminal device held by the user, and the user selects the candidate on the terminal device, thereby registering the event data in the car wash reservation database, and the selection operation includes selecting a washing device classified by model and selecting a car wash event set specifically for that washing device or that model of washing device.

4. A car wash management device that allows users of each car wash to reserve a car wash event to be carried out using multiple washing devices at one or more car washes from their own terminal devices, A storage means is provided for registering car wash events that can be selected by the washing device of each car wash, When making a reservation from the terminal device, image data specifying the car wash event at each washing device is displayed on the terminal device individually for each washing device at each car wash facility classified by model, A car wash management device characterized in that each user can select a specific model of washing device according to the user's request from the terminal device and reserve a car wash event.

5. A car wash management device as described in any one of claims 1 to 4, characterized in that the event data identifying a car wash event to be performed by the washing device includes data identifying the washing device combined with data identifying the model of the washing device.

6. A car wash management device as described in any one of claims 1 to 5, characterized in that when each user makes a reservation for a car wash event from the terminal device, each user can select and reserve a car wash event to be carried out at the washing device of each car wash for each individual car wash.

7. A car wash management device as described in any one of claims 1 to 6, characterized in that when each user makes a reservation for a car wash event from the terminal device, individual image data of the car wash event that can be performed by each of the washing devices is displayed on each user's terminal device as image data indicating the car wash operation or car wash position.

8. A car wash management device as described in any one of claims 1 to 7, characterized in that the terminal device displays an image unique to each individual car wash.

9. A car wash management device as described in any one of claims 1 to 8, characterized in that the reception device of each car wash compares data identifying the washing device and data identifying the model of the washing device from data identifying a car wash event booked on a terminal device held by a user who will use the washing device with the data it holds, and allows the car to be washed when the two match.

10. A car wash reservation app that allows users of each car wash to reserve a car wash event performed using multiple washing devices at one or more car washes from their own terminal devices, This car wash reservation app is characterized by displaying image data specifying the car wash event at each washing device individually for each washing device at each car wash facility, classified by model, on the terminal device held by the user when making a reservation.

Images