Information management device, information management method, and program

Abstract

An information management device is provided that can generate evaluation information regarding activities performed by a main participant in a virtual space. [Solution] An information management device 11 has a processor 16 that executes processing and is communicatively connected via a network 14 to a terminal device 12 used by a user 15 in the real world, wherein the processor 16 is configured to execute a first process of providing the terminal device 12 with information including a virtual space in which a main actor having characteristics that mimic the user 15 and a secondary actor having characteristics different from those of the main actor can be active; a second process of generating evaluation information that evaluates the activities of the main actor when the main actor and secondary actor are active in the virtual space; and a third process of providing the generated evaluation information to the terminal device 12.

Description

[Technical Field]

[0001] The present disclosure relates to an information management device, an information management method, and a program that can generate evaluation information that evaluates activities performed by a user in a network activity environment. [Background technology]

[0002] An example of a videoconference analysis system (information management device) capable of generating evaluation information for evaluating activities performed by a user in a network activity environment is disclosed in Patent Document 1. In the videoconference analysis system disclosed in Patent Document 1, terminal devices operated by videoconference participants are connected to the videoconference analysis system via a network, allowing the participants to participate in the videoconference via the network. The videoconference analysis system disclosed in Patent Document 1 includes an image and audio receiving unit that receives audio data of participants' speech via the network, and a voice-to-text conversion unit that converts the audio data received by the image and audio receiving unit into text.

[0003] The video conference analysis system also has a text analysis unit that analyzes text indicating the content of participants' remarks, which are composed of characters converted from audio data by the speech-to-text conversion unit, to obtain a remark analysis result, and a screen configuration unit that configures a display screen that displays the text and the remark analysis result obtained by the text analysis unit.

[0004] Furthermore, the video conference analysis system includes a screen providing unit that transmits the display screen constructed by the screen construction unit to the participants in the video conference via a network, and a control unit that converts the audio data received by the image and audio receiving unit into text using a speech-to-text conversion unit to obtain text sentences, analyzes the text sentences using a text sentence analysis unit to obtain the utterance analysis results, constructs the display screen using the screen construction unit, and controls the operation of transmitting the display screen from the screen providing unit.

[0005] The text analysis unit of the video conference analysis system then performs an analysis based on the text indicating the content of the participants' remarks, estimates the emotional level indicating the emotional state and the harassment level indicating the degree of harassment, and obtains the remark analysis results. [Prior art documents] [Patent documents]

[0006] [Patent Document 1] Japanese Patent Application Publication No. 2023-97789 Summary of the Invention [Problem to be solved by the invention]

[0007] The inventors of the present application recognized the problem that the video conference analysis system described in Patent Document 1 does not focus on generating evaluation information about the activities that a specified person to be evaluated performs with respect to another person in a virtual space.

[0008] An object of the present disclosure is to provide an information management device, an information management method, and a program that are capable of generating evaluation information about activities performed by a main actor in a virtual space. [Means for solving the problem]

[0009] This embodiment discloses an information management device that has a processor that executes processing and is communicatively connected via a network to a first terminal device used by a first user in the real world, wherein the processor is configured to execute a first process of providing information to the terminal device including a virtual space in which a main actor having characteristics that mimic those of the first user and a secondary actor having characteristics different from those of the main actor can be active; a second process of generating evaluation information that evaluates the activities of the main actor when the main actor and the secondary actor are active in the virtual space; and a third process of providing the generated evaluation information to the first terminal device. [Effects of the Invention]

[0010] According to this embodiment, when the main and secondary actors are active in the virtual space, evaluation information that evaluates the activities of the main actor can be generated, which can contribute to improving the level of the first user's activities in the real world. [Brief explanation of the drawings]

[0011] [Figure 1] FIG. 1 is a conceptual diagram illustrating an example of the configuration of an information management system including an information management device. [Figure 2] FIG. 1 is a conceptual diagram illustrating an example of the configuration of an information management device. [Figure 3] FIG. 2 is a conceptual diagram illustrating an example of the configuration of a terminal device included in the information management system. [Figure 4] FIG. 1 is a schematic diagram illustrating a display device as an example of an output device of a terminal device. [Figure 5] 1 is a flowchart illustrating an example of an information management method executed in an information management system. [Figure 6] 10 is a flowchart illustrating another example of an information management method executed in the information management system. [Figure 7] 10 is a flowchart illustrating another example of an information management method executed in the information management system. DETAILED DESCRIPTION OF THE INVENTION

[0012] (Overview of the information management system) In this embodiment, several specific examples of an information management system, an information management device, an information management method, and a program are described with reference to the drawings. Fig. 1 shows an example of an information management system 10. The information management system 10 is composed of an information management device 11, a terminal device 12, an external computer 13, etc. The information management device 11 is connected to the terminal device 12 and the external computer 13 via a network 14. The external computer 13 has a processor, a storage device, a communication device, etc., and provides a website to the network 14.

[0013] The information management device 11 is managed and operated by an administrator who manages the information management system 10. The terminal device 12 is operated and used by a user 15 in the real world (real space). The user 15 may engage in activities with partners in the real world, such as subordinates, customers, test takers / job seekers, and consultants. The content of the activities that the user 15 engages in with their partners, i.e., the purpose of the activities, includes the user 15 acting as a leader (manager) who instructs subordinates within a company. The content of the activities that the user 15 engages in with their partners includes the user 15 acting as a sales representative who explains the company's products or services to customers within a company. The industry of the company to which the user 15 belongs may be any of manufacturing, distribution, real estate, finance, etc.

[0014] The activities that user 15 engages in with partners include acting as a teacher at a school, providing interview guidance to test takers and job seekers, and acting as a lecturer at an English conversation class or seminar. The activities that user 15 engages in with partners include acting as an advisor, receiving and responding to questions, anxieties, worries, and other concerns from clients. Note that a single user 15 does not necessarily have to engage with all different types of partners in the real world, such as subordinates, customers, test takers and job seekers, and clients. In this way, the activities that user 15 engages in may involve different partners. When user 15 operates terminal device 12 to access information management device 11, information management device 11 can send various information and data to terminal device 12. Note that multiple users 15 can each operate different terminal devices 12.

[0015] FIG. 4 shows a display device 47. The display device 47 is an example of the output device 44 of the terminal device 12. The information management device 11 can generate a virtual space B1 that is displayed on the display device 47. The user 15 can then act as a main actor 52 in the virtual space B1. The main actor 52 is an avatar (character) that is displayed so that the user 15 can act in the virtual space B1. Secondary actors 50 and 51 can also act in the virtual space B1. The secondary actors 50 and 51 will be described later. The external computer 13 is managed by an administrator different from the administrator of the information management device 11. Multiple external computers 13 managed by different administrators may be realized.

[0016] The network 14 is a communication line that transmits signals, and is composed of base stations, communication satellites, communication antennas, communication equipment (access points), repeaters, communication circuits, communication cables (copper wires, optical fibers), etc. Repeaters include modems (devices that convert analog signals into digital signals), hubs (concentrators), routers (devices that connect terminals to the Internet), etc. The communication line includes one or more communication means of wireless communication or wired communication. Wireless communication includes short-range wireless communication. Short-range wireless communication includes, for example, wireless LAN (Wi-Fi (registered trademark)) and Bluetooth (registered trademark). Wireless communication includes electrical signals, optical signals, radio waves, infrared rays, satellite communication, etc. Signals used for communication include digital signals and analog signals.

[0017] (Configuration of information management device) The information management device 11 is a computer implemented by various hardware and software. The software includes an operating system and applications. The information management device 11 has hardware such as a main body (casing), a processor 16, a main memory device 17, an auxiliary memory device 18, and a communication device 20. The processor 16 may be provided inside the main body and configured as a central processing unit (CPU) that integrates an arithmetic unit (arithmetic circuit) and a control device (control circuit). The processor 16 is communicatively connected to the main memory device 17, the auxiliary memory device 18, the communication device 20, etc. via a communication bus 21. The processor 16 comprehensively controls other devices and circuits provided inside the main body as well as devices and circuits provided outside the main body.

[0018] Furthermore, instead of or in addition to a central processing unit, the processor 16 may include a processing circuit such as a digital signal processor, an application specific integrated circuit (ASIC), or a graphics processing unit (GPU). The GPU processes images, videos, and audio.

[0019] The processor 16 executes various processes by running programs. The processes executed by the processor 16 include calculation, judgment, learning, comparison, identification, classification, control, generation, etc. The processes executed by the processor 16 include reading information and data from the auxiliary storage device 18, processing information and data acquired via the network 14, processing information and data to be transmitted to terminal devices, adding, changing, and updating information and data stored in the auxiliary storage device 18, etc.

[0020] The main memory device 17 is a volatile memory device and a non-transitory storage medium. The main memory device 17 is realized, for example, by RAM (Random Access Memory). A volatile memory device holds information, data, instructions, etc. when power is supplied, and erases the information, data, instructions, etc. when power is not supplied. The main memory device 17 functions as a work area and a buffer area when the processor 16 executes the processing of programs, data, instructions, etc. In other words, the main memory device 17 is configured to temporarily store programs, information, data, etc.

[0021] The auxiliary storage device 18 is a non-volatile storage device and a non-transitory storage medium. The auxiliary storage device 18 may also be understood as storage. A non-volatile storage device retains information, data, instructions, etc. while power is supplied, and can retain information, data, instructions, etc. even when power is removed. The auxiliary storage device 18 has a larger capacity than the main storage device 17, and operates in response to input and output commands from the processor 16. The auxiliary storage device 18 is realized, for example, by a head and a storage medium 18A. The head reads data and information from the storage medium 18A and writes data and information to the storage medium.

[0022] The auxiliary storage device 18 is realized by a magnetic disk, an optical disk, a flash memory, etc. An example of a magnetic disk is a hard disk drive. An example of an optical disk is a compact disk, a digital video disk, a Blu-ray disk, etc. A flash memory is a type of semiconductor memory, and examples of flash memory include an SD memory card, a USB flash drive, and a solid state drive. Furthermore, the storage medium 18A may be configured to be attachable to and detachable from a head.

[0023] The processor 16 runs non-transitory programs and cooperates with hardware such as the main memory device 17 and a communication device to realize the various functional components shown in Fig. 2. The processor 16 realizes, for example, a website management unit 23, an acquired information processing unit 24, an output information processing unit 25, a user information processing unit 26, an activity environment management unit 27, an activity information processing unit 28, an evaluation information processing unit 29, an artificial intelligence unit 30, and the like.

[0024] When a web application is run by the processor 16, the website management unit 23 provides a website at a predetermined uniform resource locator (URL) on the network 14. When the terminal device 12 accesses the information management device 11 via a website, the website management unit 23 realizes the functions of transmitting a web page written in HTML (Hyper Text Markup Language) or the like to the terminal device 12, obtaining information and data transmitted from the terminal device 12, and transmitting the information and data to the terminal device 12.

[0025] The acquired information processing unit 24 has a function of converting information and data acquired from the terminal device 12 and the external computer 13 into a data format that can be processed by the information management device 11. The output information processing unit 25 has a function of converting information and data processed by the information management device 11 into a data format that can be transmitted to the terminal device 12 via the network 14. The user information processing unit 26 processes user information acquired from the terminal devices 12, 12A, performs user registration, and stores the user information and the results of user registration in the auxiliary storage device 18.

[0026] The activity environment management unit 27 has a function of generating a virtual space B1 in which the user 15 operates the terminal device 12 to carry out activities, and of managing the virtual space B1. The virtual space B1 may be understood as cyberspace, a virtual world, or a metaverse. The activity environment management unit 27 also has a function of generating a screen 48 and the virtual space B1 to be displayed on the display device 47 of the output device 44 of the terminal device 12, among the information and data sent from the information management device 11 to the terminal device 12.

[0027] Furthermore, the activity environment management unit 27 generates a secondary actor 51 who acts in the virtual space B1 as an avatar. The secondary actor 51 is a virtual model that does not exist in the real world. There may be one or more secondary actors 51. The secondary actor 51 is an activity partner who acts together with the main actor 52 in the virtual space B1. The main actor 52 may act as a leader (manager) who instructs the secondary actor 51, treating the secondary actor 51 as a subordinate of the user 15. The main actor 52 may act as a salesperson, treating the secondary actor 51 as a customer in a company, explaining the company's products or services, etc.

[0028] The main actor 52 may also act as a coach who provides interview guidance to the secondary actor 51, treating the secondary actor 51 as a student taking an exam or looking for a job at school. Furthermore, the main actor 52 may act as a lecturer who gives a lecture to the secondary actor 51, treating the secondary actor 51 as a student at an English conversation class or seminar. Furthermore, the main actor 52 may act as an advisor who receives and responds to questions, anxieties, worries, etc. from the secondary actor 51, treating the secondary actor 51 as a client. These are examples of activities that the main actor 52 may perform with the secondary actor 51, with whom he or she is involved.

[0029] The activity information processing unit 28 has the function of processing image information, image data, sound information and sound data, text data, etc. included in the activity information acquired from the terminal device 12, and storing the processing results in the auxiliary storage device 18. Furthermore, the activity information processing unit 28 cooperates with the artificial intelligence unit 30 and the auxiliary storage device 18 to generate activity information about the activities performed in the virtual space by the main activity participant 52 and the secondary activity participants 50 and 51, and stores the generated activity information in the auxiliary storage device 18. Furthermore, the activity information processing unit 28 has the function of translating between languages ​​included in the image information, image data, sound information and sound data, and text data and other languages. The translation function of the activity information processing unit 28 allows it to translate the language included in the auxiliary information acquired from the external computer 13 into the language included in the activity information in the virtual space.

[0030] The activity information processing unit 28 may also be configured to process information acquired from the terminal device 12 and, in cooperation with the artificial intelligence unit 30 and the auxiliary storage device 18, determine the content of the activities performed by the main actor 52 in the virtual space B1. For example, the activity information processing unit 28 may determine the content of the activities performed by the main actor 52 from information input via the input device 43 of the terminal device 12. The activity information processing unit 28 may also determine the content of the activities based on information such as audio, text, images, and video included in the activity information performed in the virtual space B1. The activity information processing unit 28 also has the function of generating characteristics of the secondary actor 51 in cooperation with the artificial intelligence unit 30 and the auxiliary storage device 18. The characteristics of the secondary actor 51 include the position of the secondary actor 51 in the virtual space B1, actions, statements, and attitudes in the virtual space B1, etc. The characteristics of the secondary actor 51 are generated according to the content of the activities of the main actor 52, who is modeled after the user 15's partner in the real world.

[0031] The activity information processing unit 28 may set characteristics such as agreeing with and supporting statements made by the user 15, disagreeing with or questioning statements made by the user 15, and having opinions different from those of the user 15, as characteristics of the secondary participant 51. Characteristics such as disagreeing with or questioning statements made by the user 15, having opinions different from those of the user 15, and having higher experience levels than those in the field in which the user 15 is active are examples of characteristics that the user 15 is not good at in activities in the real world.

[0032] The activity information processing unit 28, in cooperation with the artificial intelligence unit 30, can set the characteristics of the secondary actor 51 based on the "characteristics that the user 15 is not good at as a subordinate" acquired from the terminal device 12. Furthermore, the activity information processing unit 28, in cooperation with the artificial intelligence unit 30, can set the characteristics of the secondary actor 51 to be generated in the current activity based on the characteristics of the secondary actor 51 that the user 15 showed a poor reaction to as a subordinate, based on the past activity history of the main actor 52.

[0033] The activity information processing unit 28 may determine the content of the activities that the secondary activity participant 51 and the primary activity participant 52 will perform in the virtual space B1 based on one or more of the user 15's level of growth in the activity relative to the activity partner, the characteristics of the user 15, and the progress of the activity. For example, the higher the level of growth of the user 15, the more frequently the secondary activity participant 51 will make statements opposing the user 15's statements. Furthermore, compared to when the user 15 is cautious and proactive, the more frequently the secondary activity participant 51 will make statements agreeing with the user 15's statements. Furthermore, the higher the level of progress of the user 15's activity, the less frequently the secondary activity participant 51 will make statements responding to the user 15's statements. Note that a relatively higher number of activities means a relatively higher level of progress in the activity.

[0034] The activity information processing unit 28 also has a function of sending the activity information processed by the information management device 11 to the terminal device 12. Furthermore, the activity information processing unit 28 has a function of acquiring auxiliary information necessary for various processes and generation performed by the activity information processing unit 28, the evaluation information processing unit 29, and the artificial intelligence unit 30 from the external computer 13. The auxiliary information includes image information and image data, sound information and sound data, text data, etc.

[0035] Furthermore, the activity information processing unit 28 has a function of converting, into text data, the sound information and words contained in the sound data of the activity information acquired from the terminal device 12 in cooperation with the artificial intelligence unit 30. Furthermore, the activity information processing unit 28 has a function of converting, into text data, the sound information and words contained in the sound data of the activity information performed by the secondary activity performer 51 and the primary activity performer 52 in the virtual space B1 in cooperation with the artificial intelligence unit 30.

[0036] Furthermore, the activity information processing unit 28, in cooperation with the artificial intelligence unit 30, has the function of estimating the emotions of the user 15 from the image information and image data of the activity information acquired from the terminal device 12 and converting the estimated emotions into text data. The emotions of the user 15 include joy, satisfaction, anger, sadness, calmness, composure, enjoyment, surprise, concentration, boredom, sleepiness, excitement, interest, comfort, discomfort, relief, relaxation, agreement, disagreement, objection, doubt, confusion, etc. These emotions can be estimated by processing the eyelid opening, gaze, eyebrow movement, presence or absence of nose wrinkles, mouth movement, mouth opening, pupil opening, etc., contained in an image of the user 15's upper body, including their face. These emotions can also be estimated from the subject's upper body movements, such as whether or not they tilt their head, nod, hand movements, etc. The estimated emotions are each quantified, and a table or graph can be generated.

[0037] In addition, the technology for analyzing the emotions of a subject (user) based on image information including the subject's face is a publicly known technology, as shown in, for example, Patent No. 6868422, Patent No. 6703893, Patent No. 6042015, Patent No. 3953024, Patent No. 4458888, JP 2015-229040, JP 2018-32164, JP 2022-139436, JP 2020-184216, etc., and therefore detailed explanations thereof will be omitted.

[0038] The evaluation information processing unit 29 works in cooperation with the artificial intelligence unit 30 to determine the degree of growth of the user 15 based on the activity information obtained from the terminal device 12, the activity information performed by the secondary activity participants 50, 51, various information obtained from the external computer 13, and the information and data stored in the auxiliary memory device 18, and is configured to generate relatively higher evaluation information as the degree of growth becomes relatively higher. The degree of growth of user 15 is judged based on the number of activities, the duration of the activity, the number of times spoken during the activity, the number of times the secondary participant 51 uttered words of agreement during the activity, the number of times the secondary participant 51 nodded during the activity, the number of times the secondary participant 51 uttered words of thanks during the activity, the number of times the secondary participant 51 uttered words of appreciation during the activity, the number of times the secondary participant 51 uttered words of appreciation during the activity, the number of times the secondary participant 51 uttered the words "I understand" during the activity, the number of times the secondary participant 51 uttered the words "I understand" during the activity, the number of times the secondary participant 51 uttered the words "I will use the product or service" during the activity, the number of times the secondary participant 51 uttered the words "I sign the contract" during the activity, etc.

[0039] The evaluation information processing unit 29 cooperates with the artificial intelligence unit 30 to determine, for example, that the greater the number of times the main actor 52 is active in the virtual space B1, the greater the degree of growth of the user 15. Furthermore, the longer the period of time the main actor 52 is active in the virtual space B1, the greater the degree of growth of the user 15. Furthermore, the greater the number of times the secondary actor 51 speaks during each activity, the greater the degree of growth of the user 15. Furthermore, the greater the number of times the secondary actor 51 agrees during each activity, the greater the degree of growth of the user 15. Furthermore, the greater the number of times the secondary actor 51 expresses gratitude during each activity, the greater the degree of growth of the user 15.

[0040] The relatively more frequently the secondary participant 51 utters an inspiring word during one activity, the higher the degree of growth of the user 15 is determined to be. The relatively more frequently the secondary participant 51 utters the word "I understand" during one activity, the higher the degree of growth of the user 15 is determined to be. The relatively more frequently the secondary participant 51 utters the word "I understand" during one activity, the higher the degree of growth of the user 15 is determined to be. The relatively more frequently the secondary participant 51 utters the word "I will use the product or service" during one activity, the higher the degree of growth of the user 15 is determined to be. The relatively more frequently the secondary participant 51 utters the word "I will sign the contract" during one activity, the higher the degree of growth of the user 15 is determined to be. The evaluation information processing unit 29 makes the various determinations described above depending on the content of the activity and the person with whom the activity is performed in the virtual space B1.

[0041] The evaluation information processing unit 29 may also provide the terminal device 12 with a test that corresponds to the characteristics, activity progress, and activity content of the user 15. The evaluation information processing unit 29 can also acquire answers to tests taken by the user 15 and determine the degree of growth of the user 15 based on the results. The evaluation information processing unit 29 determines that the relatively higher the score obtained by the user 15 on the test, the relatively higher the degree of growth of the user 15. The evaluation information processing unit 29 can display the evaluation information as a score. The evaluation information processing unit 29 also has the function of storing the generated evaluation information in the auxiliary storage device 18 and sending the evaluation information to the terminal device 12.

[0042] When the program is run, the artificial intelligence unit 30 executes various processes in cooperation with the activity information processing unit 28, the evaluation information processing unit 29, and the auxiliary storage device 18. The processes executed by the artificial intelligence unit 30 include a learning stage, an inference stage, etc. The information and data to be processed by the artificial intelligence unit 30 include image information, sound information, image data, sound data, text data, models, etc.

[0043] In the learning stage, for example, in the machine learning stage, the artificial intelligence unit 30 processes input learning target data with a learning model and outputs a processing result. The learning model includes a model before machine learning and a model during machine learning. In addition, the artificial intelligence unit 30 compares the processing result with correct answer data (correct answer label), trains the learning model based on the error, and generates a trained model. In the inference stage, the artificial intelligence unit 30 processes inference target data with the trained model and outputs an inference result.

[0044] The processing of input data performed by machine learning includes extracting features from the input data. The features of the input data include classification and regression. Classification involves classifying and identifying the features of the input data. Regression involves understanding the trends of the classified features. In other words, regression involves inferring how the features contained in the input data will change and transition in the future. The learning model and the trained model are stored in the auxiliary storage device 18, and as machine learning is repeated, the trained model is updated as needed.

[0045] The machine learning performed by the artificial intelligence unit 30 includes three types: supervised learning, unsupervised learning, and reinforcement learning. In supervised learning, input data is processed using a learning model to obtain output data, the output data is compared with correct answer data, and a learning model is trained based on the error between the output data and the correct answer data to generate a trained model. Unsupervised learning is a learning method using learning data that does not contain correct answers, and is a method of extracting characteristics of the learning data, such as regularities, patterns, and trends. Reinforcement learning is a method of trial and error based on output data to find patterns of inference results that can obtain relatively good results, such as "it is desirable for the virtual participant to act in this way, corresponding to the activity partner and activity content," in order to achieve a given goal (prompt).

[0046] Furthermore, when the processor 16 runs the program, the artificial intelligence unit 30 has a function of outputting an inference result that matches a prompt input to the trained model based on the prompt. In this embodiment, when a prompt is input, the artificial intelligence unit 30 has a function of automatically generating promotion information for promoting growth in the activity level (ability) of the user 15 when he or she is active in the real world, by using various information and data used in the learning and inference stages, the inference result, various information and data acquired from the terminal device 12, various information and data acquired from the external computer 13, and various information and data stored in the auxiliary storage device 18.

[0047] Based on the prompts input to the trained model, the artificial intelligence unit 30 automatically generates promotion information, such as activity information recommended to the user 15 to promote the user 15's activity level, and activity information performed by the main participant 52 in the virtual space B1 to promote the user 15's growth. The prompts input to the trained model include the activity partner in the virtual space B1, the activity content in the virtual space B1, the user 15's occupation, the user 15's occupational duties, the user 15's occupational title and position, the user 15's years of occupational experience, hobbies and interests, etc. The prompts input to the trained model may be input by the user 15 on the terminal device 12 and sent to the information management device 11, or may be automatically generated by the artificial intelligence unit 30 based on the activity content of the main participant 52 and the secondary participants 50, 51, 51 in the virtual space B1, etc.

[0048] The artificial intelligence unit 30 can output information about desirable activities for the secondary actors 50, 51 to perform, and output information and data useful for promoting the growth of the user 15, based on, for example, various information and data acquired from the terminal device 12 and the external computer 13 and various information and data stored in the auxiliary storage device 18. Here, desirable activities mean activities that can be expected to be useful for the growth of the user 15 in the real world.

[0049] The artificial intelligence unit 30 also stores promotion information for promoting the growth of the user 15 in the auxiliary storage device 18. Furthermore, the machine learning performed by the artificial intelligence unit 30 aims to improve the quality of the activity information performed by the main activity participant 52 and the quality of the generated evaluation information. The higher the quality of the activity information, the higher the contribution rate to the growth of the user 15.

[0050] In this embodiment, the information and data included in the activity information correspond to input data. For example, reinforcement learning can be performed in which the information management device 11 generates activity information for the secondary activity participant 51 and sends the activity information to the terminal device 12, and only when the degree of growth of the user 15 has relatively increased, points (reward) are awarded to the artificial intelligence unit 30. By performing such reinforcement learning, the learning accuracy of the artificial intelligence unit 30 is further improved. Whether the growth of the user 15 has been promoted is determined, for example, by whether the score included in the evaluation information has increased. The score included in the evaluation information will be described later.

[0051] The artificial intelligence unit 30, in cooperation with the activity information processing unit 28 and the auxiliary storage device 18, may randomly change the characteristics, attitude, remarks, etc. of the secondary activity participants 51, depending on the secondary activity participants 51 who are the activity partners of the primary activity participants 52 in the virtual space B1, the content of the activity performed in the virtual space B1, and the primary activity participants 52's occupation, industry, age, job title, characteristics, attitude, remarks, etc. Furthermore, the artificial intelligence unit 30 may randomly change the characteristics, attitude, remarks, etc. of the secondary activity participants 51, even if the content of the activity performed in the virtual space B1 is the same and the primary activity participants 52's occupation, industry, age, job title, characteristics, etc. are the same. For example, the artificial intelligence unit 30 may avoid setting characteristics of the secondary activity participants 51 with overly complex personalities, avoid generating multiple secondary activity participants 51 with similar characteristics, and avoid bias in the characteristics of multiple secondary activity participants 51. In other words, the information management device 11 can change the difficulty level of the activity performed by the user 15 in the virtual space B1. Therefore, the user 15 can improve his / her adaptability to activities performed in the virtual space B1.

[0052] The artificial intelligence unit 30 can use a neural network as a learning model to achieve machine learning. A neural network has an input layer, an intermediate layer (hidden layer), and an output layer. The intermediate layer is configured to convert input information into a form that is useful for the output layer. The artificial intelligence unit 30 can also perform deep learning to realize the neural network intermediate layer. In deep learning, the intermediate layer is multi-layered with multiple types of stages (nodes), and weights and biases are assigned to functions (features) contained in the information. Deep learning automatically specifies the functions (features) that the intermediate layer focuses on, making it possible to reduce noise in the information and data input to the learning model.

[0053] Furthermore, the artificial intelligence unit 30 includes a general-purpose natural language processing learning model, such as a large-scale language model that has learned from a huge amount of data. Natural language processing allows a computer to understand text data and audio information written in natural language and execute processing according to the activities taking place in the virtual space B1 and the characteristics of the secondary participants 51. Natural language processing combines processes such as morphological analysis, syntactic analysis, semantic analysis, context analysis, and intention analysis to process natural language, enabling machine translation, text summarization, speech recognition, and the like.

[0054] A language model is a type of probabilistic model used in natural language processing, and is a model for probabilistically predicting under what conditions given words and sentences are likely to be used in natural language. A language model is used to calculate the occurrence probability of a given word string or sentence, or to compare the occurrence probabilities of multiple word strings or sentences, to automatically generate words and sentences that are likely to appear based on the context when predicting the next word or sentence. The artificial intelligence unit 30 processes the language contained in the sound information and sound data acquired from the terminal device 12 using a large-scale language model to generate text data.

[0055] Furthermore, the artificial intelligence unit 30 repeats learning by itself through deep learning in the process of machine learning, and functions as a generative artificial intelligence that automatically generates new information and data based on the characteristics of information and data, relationships between pieces of information, and relationships between pieces of data discovered in the learning process. The relationships between pieces of information and relationships between pieces of data include correlations and causal relationships.

[0056] When functioning as a generative artificial intelligence unit, the artificial intelligence unit 30 can realize text generation, image generation, video generation, and voice generation. Text generation is a function that, when a prompt (in text format), such as a question or command, is input, analyzes the content and intent of the prompt and uses information and data stored in an auxiliary storage device to automatically generate a response (in text format) to the prompt. By using a large-scale language model, natural and highly accurate responses can be obtained.

[0057] Image generation is a function that automatically generates an original image that is close to the image of the input prompt (text format) by using information and data stored in the auxiliary storage device 18. For example, image generation AI such as Stable Diffusion, Mid Journey, and Dali Two are known.

[0058] Video generation is a function that automatically generates an original video that closely matches the image of an input prompt (in text format) by using information and data stored in the auxiliary storage device 18. For example, a video generation AI called Gentoo is known.

[0059] Speech generation is a function that automatically generates original voice data (answers, music, etc.) in response to an input prompt (voice or text format) using information and data stored in the auxiliary storage device 18. Furthermore, by training a large amount of voice data from a specific person, it can read various sentences in a voice that is identical to that person's voice, even if the person is not present. For example, a voice generation AI called "Barui" is known.

[0060] Auxiliary storage device 18 is realized by one or more of a configuration provided inside the main body of information management device 11 and a configuration provided outside the main body. Auxiliary storage device 18 stores applications run by processor 16, information and data before being processed by processor 16, and information and data resulting from processing by processor 16. Applications stored in auxiliary storage device 18 include non-transitory programs, manuals, setting files, files for storing data, data, various libraries, etc. Information stored in auxiliary storage device 18 also includes hypertext data that constitutes web pages on a website, etc.

[0061] 2, the auxiliary storage device 18 realizes an image information storage unit 31, a sound information storage unit 32, a text data storage unit 33, an evaluation information storage unit 34, a supplementary information storage unit 35, a user information storage unit 36, a learning data storage unit 37, an activity information storage unit 38, etc. The image information storage unit 31 stores image information and image data included in the activity information acquired from the terminal device 12, image information and image data included in the activity information generated by the information management device 11, and image information and image data included in the information acquired from the external computer 13.

[0062] The sound information storage unit 32 stores sound information and sound data contained in activity information acquired from the terminal device 12, sound information and sound data contained in activity information generated by the information management device 11, and sound information and sound data contained in information acquired from the external computer 13.

[0063] The text data storage unit 33 stores text data included in the activity information acquired from the terminal device 12, sound information included in the activity information acquired from the terminal device 12 and text data obtained by converting the sound data into characters, text data included in the activity information generated by the information management device 11, and text data included in the information acquired from the external computer 13. The evaluation information storage unit 34 stores evaluation information generated by the evaluation information processing unit 29. The supplementary information storage unit 35 stores various information and data acquired from the external computer 13.

[0064] The user information storage unit 36 ​​stores user information and user registration information acquired from the terminal device 12. The user information stored in the user information storage unit 36 ​​may also include an activity history of activities that the user 15 has previously performed in the virtual space B1. The activity history includes the date on which each activity was performed, the number of times the activity was performed, the activity period, the time required for each activity, the content of each activity, evaluation information for each activity of the user 15, changes in the evaluation information, etc. The activity period is the period that has elapsed since the first time the activity was performed.

[0065] The learning data storage unit 37 stores various information used in machine learning by the artificial intelligence unit 30, as well as information and data processed and output in the learning and inference stages of machine learning. For example, learning data and correct answer data, learning models, trained models, large amounts of data for natural language processing, large-scale language models, etc.

[0066] The activity information memory unit 38 stores activity information obtained from the terminal device 12, activity information of the secondary activity participant 51 and the primary activity participant 52 generated by the information management device 11, screen data to be provided to the terminal device 12, characteristics and features of the secondary activity participant 51 and the primary activity participant 52, avatar images of the secondary activity participant 51 and the primary activity participant 52, image data for generating the virtual space B1, etc.

[0067] The communication device 20 includes devices, equipment, and standards that connect the information management device 11 to the network 14 via at least one of a wireless communication system and a wired communication system. The hardware that constitutes the communication device 20 includes, for example, a LAN card, a network adapter, a network interface card, a communication cable, a communication antenna, a communication port, and the like.

[0068] (Terminal device configuration) The terminal device 12 is a computer used and operated by a user 15. The terminal device 12 includes, for example, a portable computer and a fixed computer. The portable computer includes a smartphone and a tablet computer. The fixed computer includes a desktop computer, a notebook computer, and the like.

[0069] The terminal device 12 is connected to the information management device 11 and the external computer 13 via a network 14. As shown in FIG. 3, the terminal device 12 includes a main body (casing), a processor 40, a main storage device 41, an auxiliary storage device 42, an input device 43, an output device 44, a communication device 45, and the like. The processor 40 may be provided inside the main body and configured as a central processing unit (CPU (Central Processing Unit)) that integrates an arithmetic device (arithmetic circuit) and a control device (control circuit). The processor 40 is communicably connected to the main storage device 41, the auxiliary storage device 42, the input device 43, the output device 44, the communication device 45, and the like via a communication bus 46. The processor 40 is configured to comprehensively control other devices and circuits provided inside the main body and devices and circuits provided outside the main body.

[0070] The processor 40 processes information by running non-transitory programs. The information processed by the processor 40 includes image information and image data, sound information and sound data, text data, signals, etc. Text includes letters, numbers, sentences, symbols, figures, etc. Images include videos, videos, still images, photographs, etc. The processing performed by the processor 40 includes calculations, judgments, comparisons, controls, etc.

[0071] The processing performed by the processor 40 includes processing for reading information from the auxiliary storage device 42, executing applications obtained from the information management device 11 and the external computer 13, processing and judging information obtained from the information management device 11 and the external computer 13, adding, changing and updating information stored in the auxiliary storage device 42, and sending information and data processed by the processor 40 to the information management device 11.

[0072] The main memory device 41 is a volatile memory device and a non-transitory storage medium. The main memory device 41 is realized, for example, by RAM (Random Access Memory). A volatile memory device holds information, data, instructions, etc. when power is supplied, and erases the information, data, instructions, etc. when power is not supplied. The main memory device 41 functions as a work area and a buffer area when the processor 40 executes processing of programs, data, instructions, etc.

[0073] The auxiliary storage device 42 is a non-volatile storage device and a non-transitory storage medium. A non-volatile storage device retains information, data, instructions, etc. while power is supplied, and can retain the information, data, instructions, etc. even when power is removed. The auxiliary storage device 42 stores non-transitory applications, programs, instructions, information, and data. The auxiliary storage device 42 also stores information and data to be processed by the processor 40. The information and data stored in the auxiliary storage device 42 include the processing results of the processor 40, various data, operation details of the input device 43, control signals to the output device 44, etc.

[0074] The processor 40 reads and executes non-temporary programs stored in the auxiliary storage device 42, processes the operation content of the input device 43, the data and information obtained by operating the input device 43, the content output by the output device 44, the signals output via the communication device 45, and the signals input via the communication device 45, and performs processing to store information in the auxiliary storage device 42.

[0075] The auxiliary storage device 42 has a larger capacity than the main storage device 41, and operates in response to input and output commands from the processor 40. The auxiliary storage device 42 is realized, for example, by a head and a non-transitory storage medium 42A. The head writes information and data to the storage medium 42A and reads information and data from the storage medium 42A. The auxiliary storage device 42 is realized by a magnetic disk, an optical disk, a flash memory, etc. An example of a magnetic disk is a hard disk drive. An example of an optical disk is a compact disk, a digital video disk, a Blu-ray disk, etc. A flash memory is a type of semiconductor memory, and examples of flash memory include an SD memory card, a USB flash drive, a solid-state drive, etc. The storage medium 42A may be configured to be attachable to and detachable from the main body.

[0076] The input device 43 is a device operated by the user 15, and may be composed of devices such as a display device 47, a keyboard, a mouse, a touchpad, operation buttons, a microphone, an image capture device, etc. The display device 47 is realized by a display, for example, a liquid crystal display or an organic electroluminescence display. The display device 47 displays a screen 48 as shown in FIG. 4. The screen 48 displays images, operation buttons, operation tabs, etc. The microphone is an electronic component that converts acquired sound data into an electrical signal and outputs it. The microphone may be structured either to be directly attached to the main body or to be connected to the main body via a cable.

[0077] The image acquisition device captures an object to generate an image, converts the generated image into an electrical signal, and outputs the image. Examples of the image acquisition device include a camera, a scanner, a barcode reader, and the like. The image acquisition device may be either directly attached to the main body or connected to the main body via a cable. Objects captured by the image acquisition device include landscapes, people, documents, barcodes, QR Codes (registered trademark), and the like. Images include videos, still images, photographs, and the like. Images generated by the image acquisition device are stored in an auxiliary storage device. The camera of the image acquisition device also captures an image of the user 15, and the image information captured by the camera is sent from the terminal device 12 to the information management device 11.

[0078] The devices included in the input device 43 are selected appropriately depending on whether the terminal device 12 is a mobile terminal or a fixed terminal, and the attachment structure to the main body is also selected appropriately. That is, the input device 43 has a structure that allows it to be attached directly to the main body, or a structure that allows it to be connected to the main body via a cable.

[0079] The input device 43 is operated when inputting information and data to the terminal device 12, when causing the terminal device 12 to execute various processes, when sending various information and data from the terminal device 12 to the network 14, when the terminal device 12 obtains various information and data via the network 14, etc. The information and data input to the terminal device 12 by the input device 43 includes text data, image data, sound data, etc. The information obtained by the terminal device 12 via the auxiliary storage device 42 and the network 14 includes non-transitory programs, text data, image data, sound data, etc.

[0080] The output device 44 includes devices such as a display device 47, a printer, and a speaker. The display device 47 is the same as the display device 47 in the input device 43. The speaker is a device that converts electrical signals contained in information and data into sound information and outputs it. The speaker may be either a structure that is directly attached to the main body or a structure that is connected to the main body by a cable. The printer prints information and data on paper using toner or ink and outputs it.

[0081] The communication device 45 includes devices, equipment, and standards that connect the terminal device 12 to the network 14 via at least one of a wireless communication system and a wired communication system. Devices and equipment that connect the terminal device 12 to the network 14 include cables, antennas, routers, communication circuits, communication ports, communication connectors, communication hubs, etc.

[0082] (An example of information management method)

[0083] (1) Operations and processes performed on terminal devices The information management system 10 may execute an information management method as shown in FIG. 5. In step S10, the user 15 operates the terminal device 12 to run a web browser and can access a website by selecting a specific URL. The user 15 can send user information from the terminal device 12 to the information management device 11. The user information includes the user's 15 name, the user's occupation, occupational duties, occupational title and position, years of occupational experience, hobbies and interests, gender, date of birth, address, email address, identification number, password, etc. The identification number is unique information that distinguishes multiple users 15 from each other.

[0084] When a user 15 transmits user information from terminal device 12 to information management device 11, user registration is performed in information management device 11. Once user registration is performed in information management device 11, terminal device 12 is connected to information management device 11 via network 14, and services provided by information management device 11 can be used on terminal device 12. There may be one or more users 15. When there are multiple users 15, the multiple users 15 operate different terminal devices 12, and each terminal device 12 is connected to information management device 11.

[0085] When the terminal device 12 is connected to the information management device 11, in step S11, it can acquire information about the virtual space B1 from the information management device 11. The information about the virtual space B1 includes, for example, an image of the virtual space B1. In step S11, the terminal device 12 displays display areas A1, A2, and A3 on the screen 48 of the display device 47, for example, as shown in FIG. 4. In the display area A1, an image of the virtual space B1 is displayed. Therefore, by the user 15 operating the terminal device 12, the user 15 can enter and exit the virtual space B1.

[0086] The configuration may also be such that the user 15 can input the traits that the subordinate is not good at by operating the input device 43. For example, the user 15 can input traits such as disagreeing with or questioning what the user 15 says, having opinions that differ from the user 15's opinions, or having a higher level of experience in the field in which the user 15 is active, as traits that the subordinate is not good at. The level of experience means, for example, the number of years of experience in the field, whether or not the subordinate has qualifications in the field, etc.

[0087] When the user 15 enters the virtual space B1, a main actor 52, an avatar (character) that personifies the user 15, is displayed in the virtual space B1. The main actor 52 can carry out activities within the virtual space B1. The user 15 can operate the input device 43 to input the details of the activities and the people with whom they will be active within the virtual space B1.

[0088] Furthermore, the activity environment management unit 27 of the information management device 11 may be configured to automatically set the activity content and activity partner within the virtual space B1. In this case, the activity environment management unit 27 automatically sets the activity content and activity partner within the virtual space B1 based on the past activity history of the user 15. For example, the activity environment management unit 27 sets activity content that can contribute to the development of the user 15's teaching ability based on the past activity history of the user 15, and also sets the characteristics of the co-activity participant 51 who will be the activity partner.

[0089] In the display area A2, for example, a comment frame 60 is displayed. Within the comment frame 60, comments from the user 15, the secondary actor 51, and the main actor 52 are displayed as text data. In the display area A3, for example, an evaluation frame 61 is displayed. Within the evaluation frame 61, for example, evaluation information is displayed as text data. Information such as the display areas A1, A2, and A3, the virtual space B1, the secondary actor 51, and the main actor 52 displayed on the screen 48 is provided from the information management device 11 to the terminal device 12.

[0090] In step S11, the terminal device 12 can store activity information performed by the user 15 operating the terminal device 12 in the auxiliary storage device 42. The activity information includes text data, sound information and sound data, image information and image data, etc. Text data includes characters, sentences, etc. Sound information and sound data includes voice, music, and sound. Image information and image data includes photographs, illustrations, still images, and videos.

[0091] Either while the main actor 52 is active in the virtual space B1 or after the main actor 52 has completed his / her activities in the virtual space B1, the terminal device 12 can send activity information to the information management device 11 in step S12. The activity information sent by the terminal device 12 to the information management device 11 in step S12 includes the "weak traits as a subordinate" input by the user 15 through the input device 43. Furthermore, when the main actor 52 is active in the virtual space B1, the terminal device 12 can acquire the activity information from the information management device 11 in step S13. The activity information acquired by the terminal device 12 from the information management device 11 includes text data, sound information and sound data, and image information and image data.

[0092] The activity information that terminal device 12 acquires from information management device 11 may include evaluation information. The timing at which terminal device 12 acquires the activity information from information management device 11 in step S13 may be either while main actor 52 is active in virtual space B1 (real time) or after main actor 52 has been active in virtual space B1. Terminal device 12 may perform the processes of steps S11, S12, and S13 in parallel.

[0093] The terminal device 12 can output the activity information from the output device 44 of the terminal device 12 while the main actor 52 is active in the virtual space B1 or in step S14 after the main actor 52 has been active in the virtual space B1. For example, text data and image data included in the activity information can be displayed in any of the display areas A1, A2, and A3 of the display device 47. In addition, sound information and sound data included in the activity information can be output from the speaker or earphones of the output device 44. In step S14, the activity information output from the output device 44 includes one or more pieces of activity information sent from the terminal device 12 to the information management device 11 and activity information acquired by the terminal device 12 from the information management device 11.

[0094] (2) Processing performed by the information management device 5, the information management device 11 provides a website at a predetermined URL on the network 14. When the terminal device 12 accesses the website, the information management device 11 provides the web pages and display areas A1, A2, and A3 included in the website to the terminal device 12 in step S21. The information management device 11 may allow the secondary actor 51 and the primary actor 52 to enter and exit the virtual space B1. The secondary actor 51 and the primary actor 52 are both displayed as avatars in the virtual space B1.

[0095] The secondary actor 51 and the primary actor 52 can act in the virtual space B1 in step S22. The secondary actor 51 and the primary actor 52 can make statements, gestures, etc. while acting in the virtual space B1. The statements and gestures made by the secondary actor 51 include statements in agreement with the statements made by the primary actor 52, statements opposing the statements made by the primary actor 52, and statements unrelated to the statements made by the primary actor 52.

[0096] The main participant 52 can also play roles such as encouraging the secondary participant 51 to speak, expanding the discussion, converging the discussion and supporting consensus building. More specifically, the main participant 52 can provide guidance to the secondary participant 51 in the meeting, and can converse, speak, gesture, etc. with the secondary participant 51. The conversations, statements, and gestures performed by the main participant 52 include those that agree with the statements made by the secondary participant 51, those that disagree with the statements made by the secondary participant 51, and those that encourage the secondary participant 51 to speak more frequently.

[0097] Also, when the secondary participant 51 is active in the virtual space B1, in step S23 the information management device 11 can acquire activity information from the terminal device 12. Furthermore, in step S24, the information management device 11 can send the activity information to the terminal device 12 either while the secondary participant 51 is active in the virtual space B1 (real time) or after the secondary participant 51 has finished their activity in the virtual space B1.

[0098] The activity information sent from the information management device 11 to the terminal device 12 includes text data, sound information and sound data, and image information and image data. The activity information sent from the information management device 11 to the terminal device 12 may be either information corresponding to the activity information acquired from the terminal device 12 or information independently generated by the information management device 11 regardless of the activity information acquired from the terminal device 12.

[0099] Furthermore, the activity information sent from the information management device 11 to the terminal device 12 includes evaluation information that evaluates the activity performed by the main activity participant 52 in the virtual space B1. That is, the information management device 11 acquires, specifically generates, evaluation information that evaluates the activity performed by the main activity participant 52 in the virtual space B1 in step S24, and can feed back the generated evaluation information to the terminal device 12. The timing at which the information management device 11 feeds back the evaluation information to the terminal device 12 may be either while the main activity participant 52 is performing an activity in the virtual space B1 or after the main activity participant 52 has performed an activity in the virtual space B1.

[0100] The information management device 11 may perform steps S22, S23, and S24 in parallel. That is, the information management device 11 may set the characteristics of the secondary activity participant 51 in step S22 based on the activity information acquired from the terminal device 12 in step S23.

[0101] The information management device 11 processes the activity information etc. acquired from the terminal device 12 in step S25, either while the secondary actor 51 and the primary actor 52 are active in the virtual space B1 or after they have completed their activities in the virtual space B1, and stores the information in the auxiliary storage device 18. The information management device 11 can store the activity information of the activities performed by the secondary actor 51 and the primary actor 52 in the virtual space B1 in the auxiliary storage device 18 in step S25. Furthermore, the information management device 11 stores the activity information sent to the terminal device 12 in step S24 in the auxiliary storage device 18.

[0102] (Example) The evaluation information acquired by the information management device 11 in step S24 is an evaluation of the activities of the main participant 52 in the virtual space B1. The evaluation information includes items such as an overall evaluation of the activities performed by the main participant 52 in the virtual space B1, leadership ability, explanation ability, response ability, advising ability, listening and empathy ability, good points, areas for improvement, provision of new perspectives, and hints for improving the overall evaluation. Each item included in the evaluation information is generated as text data along with a score. The evaluation information may also include the activity content, i.e., the pass / fail result of a test on whether the activity purpose was achieved. For example, if the secondary participant 51 makes a statement that is consistent with the activity purpose, the test may be evaluated as having passed. On the other hand, if the secondary participant 51 does not make a statement that is consistent with the activity purpose, the test may be evaluated as having failed.

[0103] The information management device 11 generates evaluation information based on the evaluation criteria, the activity content in the virtual space B1, and the activity information of the main activity participant 52. The evaluation criteria for generating the evaluation information are stored in the auxiliary storage device 42. The evaluation criteria may be the same or different regardless of the activity content and the activity partner. Furthermore, the evaluation criteria may differ depending on the age of the user 15, the number of activities, the activity period, etc.

[0104] For example, the level of the evaluation criteria can be set relatively higher as the user 15 is relatively older, the level of the evaluation criteria can be set relatively higher as the user 15 is relatively more active, or the level of the evaluation criteria can be set relatively longer as the user 15 is active for a longer period of time. The age of the user 15 is determined from the user information. The number of activities and the period of activity of the user 15 are determined from the history of activities performed by the main active person 52 in the virtual space B1.

[0105] The technology for evaluating subjects and meetings by processing information obtained from the subjects (users) of evaluation, such as image data, audio data, text data, etc., is a publicly known technology, as described in WO2009-144811, JP2011-66794A, etc., and therefore a detailed description thereof will be omitted.

[0106] The statements of the user 15 are judged based on whether or not there is a logical leap in the content of the statement, whether or not the statement is solely about the purpose of the activity, whether or not the user 15 has his or her own opinion about the purpose of the activity, etc. The attitude, gestures, and emotions of the user 15 are judged from the information and data sent from the terminal device 12 to the information management device 11.

[0107] Furthermore, if user 15's statements include phrases such as "I agree" or "I think so too," then user 15 is evaluated as having a relatively high level of listening and empathy. If user 15 nods at the statements of secondary participant 51 or primary participant 52, then user 15 is evaluated as having a relatively high level of listening and empathy. If user 15's statements include phrases such as "I disagree" or "I don't think so," then user 15 is evaluated as having a relatively low level of listening and empathy. If user 15 shakes his or her head while listening to the statements of secondary participant 51, then user 15 is evaluated as having a relatively low level of listening and empathy.

[0108] If the number of times that the secondary participant 51 expresses gratitude during an activity is relatively high, the secondary participant 51 is evaluated as having relatively high response and proposal abilities. If the number of times that the secondary participant 51 expresses moving words during an activity is relatively high, the secondary participant 51 is evaluated as having relatively high explanation, instruction, and lecturing abilities. If the number of times that the secondary participant 51 expresses "I understand" during an activity is relatively high, the secondary participant 51 is evaluated as having relatively high explanation, instruction, and lecturing abilities. If the number of times that the secondary participant 51 expresses "I understand" during an activity, the number of times that the secondary participant 51 expresses "I will use the product or service" during an activity, the number of times that the secondary participant 51 expresses "I will sign the contract" during an activity, etc., the secondary participant 51 is evaluated as having relatively high sales abilities.

[0109] Furthermore, if the number of times the user 15 speaks within a given time is equal to or greater than a predetermined number, it is evaluated as good. If the number of times the user 15 speaks within a given time is less than a predetermined number, it is evaluated as something that needs improvement.

[0110] The technology for analyzing and evaluating the speech of a subject based on sound information and sound data obtained from the subject is publicly known, as shown in, for example, Patent No. 4763028, Patent No. 5255464, Patent No. 5267269, etc., and therefore a detailed description thereof will be omitted. A new perspective is the provision of topics suggested by users 15 in their activities, etc.

[0111] The information management device 11 can determine the reason why the evaluation information for the user 15 was generated by statistically processing the activity information acquired from the terminal device 12 based on the information and data stored in the auxiliary storage device 18. Furthermore, the information management device 11 can infer how the evaluation information for the user 15 will change by performing machine learning on the activity information acquired from the terminal device 12.

[0112] The information management device 11 also has a function of suggesting lectures that the user 15 should take in the next stage, videos that the user 15 should watch in the next stage, etc., based on inference results included in the evaluation information for the user 15. The desirable lectures and desirable videos are lectures and videos that are estimated to be useful in relatively improving the evaluation of the user 15. The desirable lectures and desirable videos are stored in the auxiliary storage device 18, and are, for example, lectures and videos related to DE&I. D stands for Diversity, E stands for Equity, and I stands for Inclusion. DE&I means "accepting and including" "diversity" and aiming to create an environment where people can grow while respecting each other by providing "fair" opportunities to each person.

[0113] Furthermore, the information management device 11 can include the following items in the evaluation information generated when the data included in the activity information acquired from the terminal device 12 and the inference results have been accumulated over a predetermined period of time. Examples of items that can be included in the evaluation information include the allocation of the user's 15's daily to-do list (tasks, tasks, etc.), the user's next action plan in the virtual space B1, the characteristics of the virtual participants the user 15 would like to interact with next in the virtual space B1, and the discussion topic the user 15 would like to engage in next in the virtual space B1. The to-do list is generated based on the user's 15's assessment of their proficiency in each field (industry or occupation) using the number of activities the user 15 performed, the number of questions asked, their evaluation, etc. The to-do list is also generated using the transition of evaluations over a predetermined activity period as reference information.

[0114] The items of evaluation information generated by the information management device 11 may include biases that the user 15 is unaware of, for example, normalization bias. The bias may include, for example, an item such as, "Your characteristics tend to be normalization bias." Normalization bias is a mental mechanism in which, when a subject (user) encounters an unexpected situation, the subject automatically recognizes that "the situation is within the normal range" by using preconceived notions and prejudices such as "that can't happen."

[0115] The items of evaluation information generated by the information management device 11 may include rankings given to a plurality of different users 15 for activities performed within a predetermined period. For example, the evaluations given for each activity may be totaled as evaluations for a predetermined period or a predetermined number of times, and the total evaluations may be compared to give rankings to a plurality of different users 15. The predetermined period may be, for example, a month, a year, or the like.

[0116] The information management device 11 may have a function to adjust the ranking given to the user 15 based on the number of times the user 15 has engaged in an activity and the period of time the user 15 has engaged in the activity. For example, it is possible to adjust the ranking so that the relatively more the number of times the user 15 has engaged in an activity, the less likely the user 15 is to be ranked, or the relatively longer the period of time the user 15 has engaged in an activity, the less likely the user 15 is to be ranked. Furthermore, a ranking may be given to a user 15 who has engaged in an activity a predetermined number of times or more. The evaluation information generated by the information management device 11 may include awarding a trophy to a user 15 who has earned an evaluation score equal to or greater than a predetermined number of points. Furthermore, the cumulative number of activities (sessions) performed in the virtual space B1 may be displayed on the screen 48.

[0117] The evaluation information generated by the information management device 11 may include information quantifying the degree to which the self-efficacy of the secondary actor 51 has increased. Self-efficacy is the recognition that one has the ability to achieve a goal. The information management device 11 can estimate the self-efficacy of the secondary actor 51 based on the history and records of the conversation between the secondary actor 51 and the user 15.

[0118] The information management device 11 estimates the self-efficacy of the secondary active person 51 based on the behavior of the user 15 in response to the secondary active person 51's behavior, such as remarks and attitudes, quantifies the estimated result of the secondary active person 51's self-efficacy, and is capable of estimating the transition of emotions over time. Reference data for quantifying the estimated result of the secondary active person 51's self-efficacy is stored in the auxiliary storage device 18. The reference data has a characteristic that, for example, the greater the number of times the user 15 has taken positive actions in response to the secondary active person 51's behavior within a predetermined period of time, the higher the numerical value indicating the secondary active person 51's self-efficacy.

[0119] Furthermore, the information management device 11 may have a function of automatically updating and adjusting parameters that affect the behavior of the secondary participant 51 in real time while the secondary participant 51 and the user 15 are engaged in an activity, so that the estimated result of the secondary participant's self-efficacy becomes a relatively high numerical value.

[0120] The information management device 11 may have a function to set the characteristics of the secondary participant 51 as a person who did not exist at the time the user 15 was active, a historical figure, a person with outstanding achievements in the field of training, etc. For example, if the training field is management, the information management device 11 can set Drucker as the secondary participant 51. Then, the information management device 11 can generate characteristics in line with Drucker's management ability as the characteristics of the secondary participant 51's activity. In other words, the secondary participant 51's management experience level is higher than that of the user 15. By working with a secondary participant 51 modeled after Drucker, the user 15 can expect to develop their management ability.

[0121] Furthermore, the user 15 may operate the terminal device 12 in step S12 to upload auxiliary activity information about activities that the user 15 and his / her subordinates performed in real space (the real world) to the information management device 11. The auxiliary activity information includes text data, image data, and sound data. The information management device 11 may acquire the auxiliary activity information from the terminal device 12 in step S23.

[0122] The information management device 11 may process the auxiliary activity information acquired in step S23 in step S24 to generate auxiliary evaluation information for evaluating the auxiliary activity information. The auxiliary evaluation information includes items such as the behavior of the user 15 and subordinates included in the auxiliary activity information, such as remarks, attitudes, gestures, etc. The criteria for evaluating the auxiliary activity information include criteria for evaluating the activities of the superior in addition to the criteria for evaluating the activity information described above.

[0123] Then, the information management device 11 can send the auxiliary evaluation information to the terminal device 12 in step S24. The terminal device 12 can acquire the auxiliary evaluation information in step S13. The terminal device 12 can output the auxiliary evaluation information on the output device 44 in step S14.

[0124] The information management device 11 may be configured to be able to set the characteristics of the secondary participant 51 according to the characteristics of the user 15. The characteristics of the user 15 include the personality of the user 15, the level of growth of the user 15, the position of the user 15, the progress of the lecture, etc. For example, the characteristics of the secondary participant 51 can be set so that if the user 15 has a cautious characteristic, the secondary participant 51 will speak relatively more frequently than if the user 15 has an active characteristic.

[0125] Furthermore, the characteristics of the secondary participant 51 can be set so that, as the degree of progress in the activity performed by the user 15 becomes relatively higher, the number of times that the secondary participant 51's comments contain content that is different from the intent of the comments of the user 15 becomes relatively higher. Furthermore, the characteristics of the secondary participant 51 can be set so that, as the degree of progress in the activity performed by the user 15 becomes relatively higher, the number of times that the secondary participant 51 asks the user 15 questions becomes relatively higher.

[0126] Furthermore, virtual space B1 may be a consultation room. Then, secondary participant 51 may operate terminal device 12 to ask various kinds of consultations (questions) to primary participant 52 in the consultation room. The consultations that secondary participant 51 asks primary participant 52 about include love advice, job change advice, investment advice, etc. For example, when secondary participant 51 asks primary participant 52 for love advice, secondary participant 51 may ask primary participant 52 about what actions he or she should take to develop or achieve a relationship with a love interest, which will ultimately lead to secondary participant 51's personal growth.

[0127] Furthermore, when the secondary worker 51 seeks career change advice, the secondary worker 51 can consult with the primary worker 52 about what kind of career change and new job would be most likely to lead to the development of the secondary worker's 51 professional skills, based on the secondary worker's past work experience and years of experience, age, skills, etc.

[0128] In addition, when the secondary investor 51 provides investment advice, the secondary investor 51 can consult with the primary investor 52 about what investment policy, investment amount, investment stocks, investment period, etc. should be selected based on the secondary investor's age, investment experience, annual income, investment funds, etc., to help the secondary investor 51 develop his or her investment skills.

[0129] When the main participant 52 receives various secondary participants 51 in the counseling room and gives answers and advice, the answers and advice are sent from the terminal device 12 to the information management device 11 as activity information in step S12.

[0130] In step S23, the information management device 11 acquires and processes various replies and advice acquired from the terminal device 12 as activity information, thereby generating evaluation information for the main participant 52 in the consultation. If the consultation is about love, the information management device 11 infers whether the replies and advice given by the main participant 52 to the secondary participant 51 will help the secondary participant 51's love life to progress smoothly, and generates evaluation information.

[0131] If the consultation is about a job change, the information management device 11 infers whether the answers and advice given by the main participant 52 to the secondary participant 51 are likely to lead to the development of the secondary participant's 51's professional skills based on the secondary participant's 51's past work experience and years of experience, age, skills, etc., and generates evaluation information. If the consultation is about an investment consultation, the information management device 11 infers whether the answers and advice given by the main participant 52 to the secondary participant 51 are likely to lead to the development of the secondary participant's 51's investment skills based on the secondary participant's 51's age, investment experience, annual income, investment funds, etc., and generates evaluation information.

[0132] In step S24, information management device 11 sends the evaluation information generated in response to the consultation to terminal device 12. Terminal device 12 acquires the evaluation information generated in response to the consultation from information management device 11 in step S13.

[0133] 1 and 3, a user 70 who may be a partner of the user 15 in the real world can also access the information management device 11 by operating a terminal device 12A in the real world. As described above, the user 70 includes the user 15's subordinates, the user 15's customers, test takers and job seekers whom the user 15 mentors, and clients whom the user 15 advises. The configuration of the terminal device 12A is similar to that of the terminal device 12. The user 70 can transmit user information from the terminal device 12A to the information management device 11. The user information includes the user 70's name, the user's occupation, occupational duties, occupational title and position, years of occupational experience, hobbies and interests, gender, date of birth, address, email address, identification number, password, etc. The identification number is unique information that distinguishes multiple users 70 from each other.

[0134] When user 70 transmits user information from terminal device 12A to information management device 11, user registration is performed in information management device 11. When user registration is performed in information management device 11, terminal device 12A can be connected to information management device 11 via network 14, and services provided by information management device 11 can be used on terminal device 12A.

[0135] The user 70 may be a single person or multiple people, and multiple users 70 may each operate different terminal devices 12A. When the user 70 operates the terminal device 12A to connect to the information management device 11, the information management system 10 may execute the information management method shown in FIG. 5. That is, the information management device 11 may generate a secondary actor 50 who acts in the virtual space B1 in response to the operation of the terminal device 12A. The secondary actor 50 is an avatar (character) that represents the user 70 in the real world. The characteristics of the secondary actor 50 include the position of the user 70 in the real world, the position of the user 70 in the virtual space B1, and actions, remarks, and attitudes in the virtual space B1. The characteristics of the user 15 and the main actor 52 are different from the characteristics of the user 70 and the secondary actor 50. The characteristics of the user 15 and the main actor 52 are different from the characteristics of the secondary actor 51.

[0136] The secondary actor 50 can be active in the virtual space B1, similar to the information management method described in FIG. 5. Furthermore, the information management device 11 can cause the primary actor 52 to be active in the virtual space B1 toward the secondary actor 50, for example, by changing his / her attitude, making comments, giving advice, making suggestions, etc., similar to the information management method described in FIG. 5. Furthermore, the information management device 11 generates evaluation information for the primary actor 52 based on the activities, for example, the attitude, comments, advice, suggestions, etc., that the primary actor 52 has performed toward the secondary actor 50 in the virtual space B1. Furthermore, the information management device 11 stores the generated evaluation information in the auxiliary storage device 18 and sends it to the terminal device 12.

[0137] (Another example of information management method 1) The information management system 10 may execute the information management method shown in FIG. 6 based on the information management method shown in FIG. 5. In step S30, the information management device 11 executes an activity simulation. The activity simulation involves a main actor 52 and a secondary actor 51 engaging in activities in a virtual space B1. The information management device 11 also generates first evaluation information regarding the activity content of the main actor 52 engaging in activities in the virtual space B1, and stores the first evaluation information in the auxiliary storage device 18. The activity simulation is performed for the purpose of training the main actor 52 before the main actor 52 and the secondary actor 50 actually engage in activities in the virtual space B1.

[0138] In step S31 following step S30, the information management device 11 carries out an actual activity. The actual activity is an activity in virtual space B1 between the main actor 52 and the secondary actor 50 corresponding to the user 70 of the terminal device 12A. In step S31, the information management device 11 also generates second evaluation information regarding the activity content of the main actor 52 active in virtual space B1, and stores the second evaluation information in the auxiliary storage device 18.

[0139] The simulated activity content performed in virtual space B1 is the same as the actual activity content performed in virtual space B1. Furthermore, in step S30, the characteristics of secondary actor 51 performing the activity in virtual space B1 are the same as the characteristics of secondary actor 50 representing user 70. In this way, the simulated activity content performed in step S30 is performed to train user 15 at a stage prior to the actual activity performed in step S31. Steps S30 and S31 in FIG. 6 are performed before step S24 in FIG. 5.

[0140] In step S32, the information management device 11 compares the first evaluation information with the second evaluation information and determines the activity content, such as attitude, remarks, etc., suitable for the main actor 52 to be active in the virtual space B1 based on the difference or discrepancy between the two pieces of evaluation information. The attitude, remarks, etc. suitable for the main actor 52 to be active in the virtual space B1 are determined based on the activity content and the characteristics of the secondary actor 50. In step S33, the information management device 11 stores the activity content determined in step S32 in the auxiliary storage device 18. Furthermore, the information management device 11 may train the learning model stored in the learning data storage unit 37 based on the activity content determined in step S32 in step S33 to generate a learned model.

[0141] (Another example of information management method 2) The information management system 10 may execute the information management method shown in FIG. 7 based on the information management method shown in FIG. 5. In step S40, the information management device 11 executes an activity simulation. The activity simulation involves a main actor 52 and a secondary actor 51 engaging in activities in a virtual space B1. The information management device 11 also generates third evaluation information regarding the activity content of the main actor 52 engaging in activities in the virtual space B1, and stores the first evaluation information in the auxiliary storage device 18. The activity simulation is performed for the purpose of training the main actor 52 before the main actor 52 and the secondary actor 50 actually engage in activities in the virtual space B1.

[0142] In step S41 following step S40, the information management device 11 carries out an actual activity. The actual activity is an activity in virtual space B1 between the main actor 52 and the secondary actor 50 corresponding to the user 70 of the terminal device 12A. In step S41, the information management device 11 also generates fourth evaluation information regarding the activity content of the main actor 52 active in virtual space B1, and stores the fourth evaluation information in the auxiliary storage device 18.

[0143] The simulated activity content performed in virtual space B1 is the same as the actual activity content performed in virtual space B1. In step S40, the characteristics of secondary actor 51 performing an activity in virtual space B1 are the same as the characteristics of secondary actor 50 representing user 70. Steps S40 and S41 in FIG. 7 are performed before step S24 in FIG. 5.

[0144] In step S42, the information management device 11 compares the third evaluation information with the fourth evaluation information, and determines the activity content suitable for the main actor 52 to engage in in the virtual space B1 based on the difference or discrepancy between the two pieces of evaluation information, and stores the determined activity content in the auxiliary storage device 18. The information management device 11 also proposes the determined activity content to the terminal device 12. The activity content proposed by the information management device 11 to the terminal device 12 in step S42 is one or more of proposal 1 and proposal 2.

[0145] (1) Proposal 1 The action that the main participant 52 should take in the next actual activity to be performed in the virtual space B1 is proposed to the terminal device 12.

[0146] (2) Proposal 2 In the next simulation to be performed in the virtual space B1, the action that the main actor 52 should take is proposed to the terminal device 12.

[0147] The behaviors that the main actor 52 should adopt include attitudes, statements, etc.

[0148] (Effects of the embodiment) In this embodiment, information including a virtual space B1 in which a user 15 is active, specifically, a main actor 52 is active, is provided from the information management device 11 to the terminal device 12. Therefore, the main actor 52 and the secondary actors 50 and 51 can be active in the virtual space B1, and growth in the activity level of the main actor 52, that is, growth in the activity level of the user 15 in the real world, is promoted.

[0149] 5 to generate evaluation information at a stage later than step S33 in Fig. 6, the information management device 11 may output the evaluation information from a trained model based on the activity information determined in step S32 and stored in the auxiliary storage device 18. This improves the evaluation accuracy of the evaluation information generated by the information management device 11, and improves the satisfaction of the user 15.

[0150] Furthermore, the information management device 11 may proceed to step S24 of Figure 5 at a stage later than step S42 of Figure 7, and provide the terminal device 12 with a proposal for the next time the main actor 52 will actually engage in an activity in the virtual space B1 with the secondary actor 50. Furthermore, the information management device 11 may proceed to step S24 of Figure 5 at a stage later than step S42 of Figure 7, and provide the terminal device 12 with a proposal for the next time the main actor 52 will engage in a simulation activity in the virtual space B1 with the secondary actor 51. Therefore, the accuracy of the proposal provided by the information management device 11 to the terminal device 12 is improved, and the satisfaction of the user 15 is improved.

[0151] For example, if the user 15 is a leader, the information management device 11 generates evaluation information about the activity of instructing a secondary activity participant 51 in the virtual space B1, who is an emissary modeled after a subordinate who the user 15 struggles with. The information management device 11 sends the generated evaluation information to the terminal device 12. This contributes to the growth of the user 15 as a leader in the real world. In addition, there is no need for an evaluator to evaluate the activities of the user 15 in the real world. Buta This eliminates the need for schedule adjustments and also reduces costs.

[0152] Furthermore, the content of the activities that the secondary actor 51 will perform in the virtual space B1 is determined based on one or more of the user 15's level of growth, the characteristics of the user 15, and the progress of the activity. This makes it easier to promote the growth of the user 15. Furthermore, the characteristics of the secondary actor 51 generated by the information management device 11 are characteristics that the user 15 is not good at as a subordinate in the real world. Therefore, by having the main actor 52 of the user 15 work together with the secondary actor 51 in the virtual space, the user 15 can overcome the characteristics that he is not good at. This can therefore contribute to the growth of the user 15's leadership ability in the real world.

[0153] Furthermore, the information management device 11 provides the terminal device 12 with evaluation information that evaluates the activities of the main actor 52 in the virtual space B1. Therefore, the user 15 can easily recognize the degree of growth due to the activities. Furthermore, the information management device 11 is configured to provide the terminal device 12 with secondary actors 51 with higher experience levels in the field of activity than the user 15. Therefore, the growth of the user 15 can be further promoted.

[0154] Furthermore, the information management device 11 acquires auxiliary activity information including real activities performed in the real world by multiple users 15 from the terminal device 12, and provides evaluation information generated by evaluating the real activities included in the acquired auxiliary activity information to the terminal device 12. Therefore, evaluations of the activities of the users 15 in the real world can be obtained.

[0155] (Other explanations) An example of the technical meaning of the matters disclosed in this embodiment is as follows: The information management device 11 is an example of an information management device and a computer. The processor 16 is an example of a processor. The user 15 is an example of a first user. The user 70 is an example of a second user. The terminal device 12 is an example of a first terminal device. The terminal device 12A is an example of a second terminal device. The main actor 52 is a person who is a main actor. of Here is an example. is the first Secondary actor 51 is an example of a secondary actor. 2 This is an example of a secondary activist. .tentativeThe imaginary space B1 is an example of a virtual space. The process shown in Fig. 5 is an example of an information management method.

[0156] Step S21 in FIG. 5 is an example of the first process. Step S30 in FIG. 6 is an example of the second process. Step S31 in FIG. 6 is an example of the third process. Step S32 in FIG. 6 is an example of the fourth process and the fifth process. This is an example.

[0157] Step S40 in Fig. 7 is an example of an eighth process. Step S41 in Fig. 7 is an example of a ninth process. Step S42 in Fig. 7 is an example of a tenth process. The trained model is an example of a criterion for generating evaluation information.

[0158] The computers that make up the information management device include a single computer and a distributed computer made up of multiple devices. The distributed computers may all be located within the same country, or may be located separately and distributed in different countries. The distributed computers are connected to each other via a network so that they can communicate with each other.

[0159] Furthermore, the computer that acquires information and data from the terminal device and the computer that processes and generates the information and data to be sent to the terminal device may be located in the same country as the terminal device. Alternatively, the computer that acquires information and data from the terminal device may be located in the same country as the terminal device, and the computer that processes and generates the information and data to be sent to the terminal device may be located in a different country than the country in which the terminal device is located. For example, the computer that processes and generates the information and data to be sent to the terminal device may be external computer 13 shown in FIG. 1. Then, information management device 11 may receive the information and data generated by external computer 13, and provide the received information and data to terminal device 12.

[0160] The computer that constitutes the information management device is composed of one or more computers selected from the group consisting of supercomputers, mainframes, servers, workstations, etc. The information management device can also be defined as an information management computer.

[0161] In this embodiment, the program that operates the information management device 11 may be stored in the auxiliary storage device 18. Alternatively, the program may be downloaded from the information management device 11 to the terminal device 12, installed in the auxiliary storage device 42, and run on the terminal device 12. Also, the virtual space may not be displayed on the screen 48 shown in FIG. 4 , and instead, the display areas A1, A2, and A3 may be displayed on the screen 48.

[0162] This embodiment also discloses the following technical configuration, i.e., the subject matter. For example, a non-transitory storage medium is disclosed that stores a non-transitory program that causes a computer connected via a network to a first terminal device used by a first user in the real world to execute a process. The program causes the computer to execute a first process of providing the terminal device with information including a virtual space in which a main actor having characteristics simulating the first user and a secondary actor having characteristics different from the main actor's characteristics can operate; a second process of generating evaluation information that evaluates the activities of the main actor when the main actor and the secondary actor operate in the virtual space; and a third process of providing the generated evaluation information to the first terminal device. The effect of this subject matter is the same as the effect when the program is run on the information management device disclosed in this embodiment. Note that the non-transitory program can also be understood as a non-transitory program product. [Industrial Applicability]

[0163] The present embodiment can be used as an information management device, an information management method, and a program that provide a virtual space in which a user can operate a terminal device and take part in activities. [Explanation of symbols]

[0164] 11...information management device, 12, 12A...terminal device, 14...network, 15, 70...user, 16...processor, 48...screen, 50, 51...secondary participant, 52...main participant, B1...virtual space

Claims

1. An information management device that is communicably connected via a network to a first terminal device used by a first user in the real world and a second terminal device used by a second user in the real world who is the first user's partner in activities, and that has a processor that processes information and data to be transmitted to the first terminal device and the second terminal device, The processor: a first process for providing information including a virtual space in which a main actor corresponding to the first user, a first secondary actor corresponding to the second user, and a virtual second secondary actor simulating an activity partner of the first user in the real world can be active, to the first terminal device and the second terminal device; a second process for generating first evaluation information for evaluating the activities of the main actor when the main actor and the second secondary actor are active in the virtual space; a third process for generating second evaluation information for evaluating the activities of the main actor when the main actor and the first secondary actor are active in the virtual space after the second process; a fourth process of determining an activity suitable for the primary actor to perform in the virtual space based on a difference between the first evaluation information and the second evaluation information; a fifth process of setting a criterion for generating first evaluation information in the second process based on the activity determined in the fourth process; An information management device configured to execute the above.

2. 2. The information management device according to claim 1, The second processing executed by the processor includes processing for generating characteristics of the second secondary actor as characteristics of the second user who receives guidance from the first user in the real world and who disagrees with or questions the statements of the first user or has opinions different from those of the first user.

3. An information management method executed by a computer communicably connected via a network to a first terminal device used by a first user in the real world and a second terminal device used by a second user in the real world who is a partner in the activities of the first user, The computer a first process for providing information including a virtual space in which a main actor corresponding to the first user, a first secondary actor corresponding to the second user, and a virtual second secondary actor simulating an activity partner of the first user in the real world can be active, to the first terminal device and the second terminal device; a second process for generating first evaluation information for evaluating the activities of the main actor when the main actor and the second secondary actor are active in the virtual space; a third process for generating second evaluation information for evaluating the activities of the main actor when the main actor and the first secondary actor are active in the virtual space after the second process; a fourth process of determining an activity suitable for the primary actor to perform in the virtual space based on a difference between the first evaluation information and the second evaluation information; a fifth process of setting a criterion for generating first evaluation information in the second process based on the activity determined in the fourth process; An information management method comprising:

4. A non-transitory program that causes a computer to execute processing, the computer being communicatively connected via a network to a first terminal device used by a first user in the real world and a second terminal device used by a second user in the real world who is a partner in an activity with the first user, The computer, a first process for providing information including a virtual space in which a main actor corresponding to the first user, a first secondary actor corresponding to the second user, and a virtual second secondary actor simulating an activity partner of the first user in the real world can be active, to the first terminal device and the second terminal device; a second process for generating first evaluation information for evaluating the activities of the main actor when the main actor and the second secondary actor are active in the virtual space; a third process for generating second evaluation information for evaluating the activities of the main actor when the main actor and the first secondary actor are active in the virtual space after the second process; a fourth process of determining an activity suitable for the primary actor to perform in the virtual space based on a difference between the first evaluation information and the second evaluation information; a fifth process of setting a criterion for generating first evaluation information in the second process based on the activity determined in the fourth process; A program is a configuration that executes a program.

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