Information processing system, information processing device, information processing method and program

Abstract

To allow delivery of packages to be more efficient.SOLUTION: An information processing system includes a communication unit that notify a service provider terminal used by a service provider candidate of recruitment of a service provider who will be in charge of at least one of the following: temporarily receiving a package delivered by a mobile body that transports freight and passengers in a mixed manner outside the mobile body; delivering a package to a delivery person or service provider within the mobile body; loading a package into the mobile body; delivering a package within the mobile body; temporarily receiving a package within the mobile body; and temporarily receiving a package from the delivery person or service provider within the mobile body.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to an information processing system, an information processing device, an information processing method, and a program. [Background technology]

[0002] In recent years, the number of delivery methods has been diversifying in the field of parcel delivery services, and technological developments are being made to handle such diverse delivery methods. For example, Patent Document 1 discloses a logistics management system that manages information related to a logistics network and changes the operation plan of circular flights that circulate within an area based on that information. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Publication No. 2020-52525 Summary of the Invention [Problem to be solved by the invention]

[0004] One possible means of delivering such luggage is to load the luggage onto moving vehicles that transport both passengers and cargo, such as trains and buses. However, labor shortages are an issue in luggage delivery, and more efficient delivery is required even when using moving vehicles that transport both passengers and cargo.

[0005] Therefore, the present invention has been made in consideration of the above problems, and an object of the present invention is to provide a new and improved information processing system that enables more efficient package delivery. [Means for solving the problem]

[0006] In order to solve the above problem, according to one aspect of the present invention, an information processing system is provided which includes a communication unit that notifies a service provider terminal used by a potential service provider of a recruitment for service providers to be responsible for at least one of the following: temporary receipt outside of a mobile vehicle that transports mixed cargo and passengers of luggage, delivery of the luggage to a delivery person or service provider inside the mobile vehicle, loading of luggage into the mobile vehicle, delivery of luggage inside the mobile vehicle, temporary receipt of luggage inside the mobile vehicle, or temporary receipt of luggage from a delivery person or service provider inside the mobile vehicle.

[0007] In addition, in order to solve the above problem, according to another aspect of the present invention, there is provided an information processing device having a communication unit that notifies a service provider terminal used by a potential service provider of a recruitment for service providers to be responsible for at least one of the following: temporary receipt outside of a mobile vehicle that transports mixed cargo and passengers of luggage, delivery of the luggage to a delivery person or service provider inside the mobile vehicle, loading of luggage into the mobile vehicle, delivery of luggage inside the mobile vehicle, temporary receipt of luggage inside the mobile vehicle, or temporary receipt of luggage from a delivery person or service provider inside the mobile vehicle.

[0008] In addition, in order to solve the above problem, according to another aspect of the present invention, there is provided an information processing method executed by a computer, which includes notifying a service provider terminal used by a potential service provider of a recruitment for a service provider to be responsible for at least one of the following: temporary receipt outside a mobile vehicle that transports mixed cargo and passengers of luggage, handing over the luggage to a delivery person or service provider inside the mobile vehicle, loading the luggage into the mobile vehicle, handing over the luggage inside the mobile vehicle, temporary receipt of the luggage inside the mobile vehicle, or temporary receipt of the luggage from a delivery person or service provider inside the mobile vehicle.

[0009] In addition, in order to solve the above problem, according to another aspect of the present invention, a program is provided to cause a computer to function as a communications unit that notifies a service provider terminal used by a potential service provider of a recruitment for a service provider to be responsible for at least one of the following: temporary receipt outside a mobile vehicle that transports mixed cargo and passengers of luggage delivered by the mobile vehicle, delivery of the luggage to a delivery person or service provider inside the mobile vehicle, loading of luggage into the mobile vehicle, delivery of luggage inside the mobile vehicle, temporary receipt of luggage inside the mobile vehicle, or temporary receipt of luggage from a delivery person or service provider inside the mobile vehicle. [Effects of the Invention]

[0010] As described above, according to the present invention, it is possible to improve the efficiency of package delivery. [Brief explanation of the drawings]

[0011] [Figure 1] 1 is an explanatory diagram illustrating an overview of an information processing system according to the present invention. [Figure 2] FIG. 1 is a diagram showing an image of an example of package delivery in an information processing system according to the present invention. [Figure 3] FIG. 2 is an explanatory diagram showing the internal configuration of the deliveryman terminal 10. [Figure 4] 2 is an explanatory diagram showing the internal configuration of a service provider terminal 20. FIG. [Figure 5] FIG. 2 is an explanatory diagram showing the internal configuration of the server 30. [Figure 6] 10 is an explanatory diagram for explaining an example of the flow of operation processing by the server 30 according to the present embodiment. FIG. [Figure 7] FIG. 2 is an explanatory diagram illustrating an example of a hardware configuration of a server 30 according to the present embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0012] The details of the embodiments of the present invention will be described below. An information processing system according to an embodiment of the present invention has the following configuration. [Item 1] For the service provider terminal used by the candidate service provider, a communication unit that notifies a recruitment of service providers to take charge of at least one of the following: temporary receipt outside a mobile body that transports cargo and passengers, the delivery of the cargo to a delivery person or service provider inside the mobile body, loading the cargo into the mobile body, the delivery of the cargo inside the mobile body, the temporary receipt of the cargo inside the mobile body, or the temporary receipt of the cargo from a delivery person or service provider inside the mobile body; Information processing system. [Item 2] The information processing system includes: a control unit that sets the candidate service provider as a service provider based on the candidate service provider responding to the recruitment of the service provider; Item 1. The information processing system according to item 1, wherein the communication unit notifies the delivery person terminal used by the delivery person of setting information regarding the settings of the service provider. [Item 3] the control unit generates instruction information that is information instructing the delivery person on how to handle the package based on whether or not the candidate service provider has responded to the recruitment of the service provider; The communication unit notifies the delivery person terminal of the instruction information. Item 2. An information processing system according to item 2. [Item 4] Item 4. The information processing system according to item 3, wherein the instruction information includes information instructing the delivery person to get into the vehicle with the package. [Item 5] Item 4. The information processing system according to item 3, wherein the instruction information includes information instructing the delivery person to unload the package from the mobile object. [Item 6] 4. The information processing system according to item 2 or 3, wherein the communication unit receives a service provider setting request from the delivery person terminal, the service provider setting request being a notification requesting setting of the service provider. [Item 7] 3. The information processing system according to item 1 or 2, wherein the mobile body is a mobile body that operates on a scheduled schedule. [Item 8] 8. The information processing system according to item 7, wherein the control unit determines the time at which the service provider should provide the service based on the determination of the flight of the mobile body to which the package will be delivered. [Item 9] Item 8. The information processing system according to item 7, wherein the communication unit receives information from the delivery person terminal specifying the flight of the mobile body to which the package will be delivered. [Item 10] The information processing system described in item 1 or 2, wherein the communication unit notifies the recruitment of service providers who will be responsible for temporarily receiving packages delivered by the mobile body outside the mobile body and for delivering the packages by boarding the mobile body. [Item 11] The information processing system described in item 10, wherein the communication unit notifies the recruitment of service providers who will be responsible for temporarily receiving the packages delivered by the mobile body outside the mobile body and for loading the packages onto an unmanned mobile body after delivery by the mobile body. [Item 12] 3. The information processing system according to item 1 or 2, wherein the luggage loaded onto the moving body is stored in a storage box installed on the moving body. [Item 13] The information processing system described in item 1 or 2, wherein the communication unit notifies the service provider of a recruitment to board the vehicle to temporarily receive packages from delivery personnel or service providers within the vehicle, or to temporarily receive packages loaded on the vehicle. [Item 14] The information processing system described in item 1 or 2, wherein the communication unit notifies a service provider terminal used by a potential service provider on board the mobile vehicle of a recruitment for a service provider to be responsible for at least one of temporarily receiving packages from a delivery person on board the mobile vehicle or temporarily receiving packages loaded on the mobile vehicle. [Item 15] The information processing system described in item 1 or 2, wherein the communication unit notifies the recruitment of service providers who will be responsible for at least one of temporarily receiving the package outside the mobile body, temporarily receiving the package from the delivery person inside the mobile body, temporarily receiving the package loaded on the mobile body, and temporarily receiving the package from the delivery person inside the mobile body, and who will be responsible for unloading the package from the mobile body. [Item 16] Item 16. The information processing system according to item 15, wherein the communication unit notifies the service provider of the responsibility for unloading the cargo from the mobile body and loading the cargo onto the unmanned mobile body. [Item 17] a communication unit that notifies a service provider terminal used by a candidate for a service provider of a recruitment for a service provider who will be in charge of at least one of temporarily receiving outside a mobile body that transports cargo and passengers a package delivered by the mobile body, handing over the package to a delivery person or service provider inside the mobile body, loading the package into the mobile body, handing over the package inside the mobile body, temporarily receiving the package inside the mobile body, or temporarily receiving the package from a delivery person or service provider inside the mobile body; Information processing device. [Item 18] A service provider terminal used by a candidate for the service provider is notified of the recruitment of a service provider who will be in charge of at least one of the following: temporary receipt outside a mobile body that transports cargo and passengers, the delivery of the cargo to a delivery person or service provider inside the mobile body, loading the cargo into the mobile body, the delivery of the cargo inside the mobile body, the temporary receipt of the cargo inside the mobile body, or the temporary receipt of the cargo from a delivery person or service provider inside the mobile body. thing, 2. A computer-implemented information processing method, comprising: [Item 19] Computer, a communication unit that notifies a service provider terminal used by a candidate for a service provider of a recruitment for a service provider who will be in charge of at least one of the following: temporary receipt outside a mobile body that transports cargo and passengers, the delivery of the package to a delivery person or service provider inside the mobile body, loading the package into the mobile body, the delivery of the package inside the mobile body, the temporary receipt of the package inside the mobile body, or the temporary receipt of the package from a delivery person or service provider inside the mobile body; A program to function as a

[0013] Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings. In this specification and drawings, components having substantially the same functional configurations are designated by the same reference numerals, and redundant explanations will be omitted.

[0014] In addition, in this specification and drawings, multiple components having substantially the same functional configuration may be distinguished by adding different numbers or letters after the same reference numeral. However, when there is no need to particularly distinguish between multiple components having substantially the same functional configuration, only the same reference numeral is used to distinguish each of the multiple components.

[0015] <<1. Overview of Information Processing System According to One Embodiment of the Present Disclosure>> First, an overview of an information processing system that enables efficient delivery of packages according to an embodiment of the present invention will be described.

[0016] Fig. 1 is an explanatory diagram of an overview of an information processing system according to the present invention. As shown in Fig. 1, the information processing system according to the present invention includes a deliveryman terminal 10, a service provider terminal 20, a server 30, and a network 50. As shown in Fig. 1, the deliveryman terminal 10, the service provider terminal 20, and the server 30 are configured to be able to communicate with each other via the network 50.

[0017] The deliveryman terminal 10 is an information processing terminal used by a deliveryman who delivers (deliveries and collects) packages. The deliveryman terminal 10 receives information about packages that are to be delivered by the deliveryman who uses the deliveryman terminal 10 from the server 30.

[0018] In the delivery of parcels delivered by delivery personnel, the delivery means may include a means using a mixed cargo and passenger vehicle, which is a vehicle that transports mixed cargo and passengers. In such cases, the service related to delivery by the mixed cargo and passenger vehicle may also be provided by a service provider that undertakes the service as a one-off job. Such service providers are generally also referred to as gig workers. The delivery personnel terminal 10 sends a service provider setting request to the server 30, which is a notification requesting the setting of a service provider. The delivery personnel terminal 10 also receives setting information related to the setting of the service provider from the server 30.

[0019] The deliveryman terminal 10 also receives instruction information, which is information instructing the deliveryman on how to handle the package, from the server 30. The instruction information is, for example, information instructing the deliveryman to board a vehicle carrying passengers and goods together with the package, or information instructing the deliveryman to unload the package from the vehicle carrying passengers and goods.

[0020] The service provider terminal 20 is an information processing terminal used by a service provider or a potential service provider. The service provider terminal 20 receives a notice of a recruitment for a service provider who will be responsible for services related to the delivery of cargo by a mixed cargo and passenger transport vehicle. The potential service provider can view the recruitment notice by operating the service provider terminal 20.

[0021] Furthermore, the service provider can respond (apply) to the recruitment by operating the service provider terminal 20. When the candidate for the service provider performs an operation to respond to the recruitment on the delivery person terminal 10, the service provider terminal 20 notifies the server 30 that the candidate for the service provider has responded to the recruitment.

[0022] The deliveryperson terminal 10 and the service provider terminal 20 are, for example, information processing terminals such as a personal computer (PC), a tablet terminal, a smartphone, a mobile phone, a personal handy-phone system (PHS), or a personal digital assistant (PDA). In the example shown in Fig. 1, the deliveryperson terminal 10 is a PC, the service provider terminal 20A is a tablet terminal, and the service provider terminal 20B is a smartphone.

[0023] The server 30 is an example of an information processing device that notifies the service provider terminal 20 of a call for service providers who are in charge of services related to delivery by a mixed cargo and passenger transport vehicle when the means of delivery of the package handled by the delivery person includes a means using a mixed cargo and passenger transport vehicle. For example, the server 30 may be a general-purpose computer such as a workstation or a PC, or may be a cloud server.

[0024] When the server 30 receives a service provider setting request from the delivery person terminal 10, it transmits a notification of the recruitment of service providers to the service provider terminal 20. The server 30 can generate various types of notifications of the recruitment of service providers in response to the service provider setting request. Details of the notifications of the recruitment of service providers will be described later.

[0025] The server 30 may also generate a notice soliciting service providers in accordance with a delivery plan for package delivery. The delivery plan includes, for example, information such as package delivery means and delivery route. The server 30 may also determine a delivery slot for the delivery of the package by a delivery person or an unmanned vehicle in accordance with the delivery plan. Note that, in this specification, a delivery slot refers to each time period, separated by a predetermined length of time, during which the package can be delivered by each delivery means, such as a delivery person or an unmanned vehicle. Once a delivery slot for package delivery is determined, the package is delivered by each delivery means during the time period corresponding to the delivery slot.

[0026] In addition, the server 30 sets the candidate service provider as a service provider based on the candidate service provider responding to the recruitment of service providers. In addition, the server 30 notifies the delivery person terminal 10 of the setting information of the service provider.

[0027] Furthermore, the server 30 generates instruction information that instructs the delivery person on how to handle the package based on whether the candidate service provider responded to the service provider recruitment. Then, the server 30 notifies the delivery person terminal 10 of the generated instruction information.

[0028] The network 50 is a wired or wireless transmission path for information transmitted from devices connected to the network 50. For example, the network 50 may include public lines such as the Internet, a telephone network, or a satellite communication network, or various LANs (Local Area Networks) including Ethernet (registered trademark), and WANs (Wide Area Networks). The network 50 may also include dedicated lines such as an IP-VPN (Internet Protocol-Virtual Private Network).

[0029] Fig. 2 is a diagram showing an example of package delivery in the information processing system according to the present invention. Fig. 2 shows an example in which package L, requested by client R who requests delivery of package L, is delivered by delivery person D and service provider S.

[0030] The server 30 notifies the service provider terminal 20 of a call for service providers to handle services related to delivery by the passenger and cargo mixed transport vehicle M2. In the example shown in Fig. 2, the server 30 notifies the service provider terminal 20 of a call for service providers to handle temporary receipt of the package L from the delivery person D in the passenger and cargo mixed transport vehicle M2 and delivery of the package L to the requester R.

[0031] The server 30 sets the candidate service provider who uses the service provider terminal 20 as the service provider S based on the candidate service provider responding to the recruitment of service providers.

[0032] Delivery person D delivers package L to the departure point DP of the mixed cargo and passenger mobile body M2 by mobile body M1. Then, at the departure point DP, delivery person D boards the mixed cargo and passenger mobile body M2 with package L and delivers package L to the arrival point AP of the mixed cargo and passenger mobile body M2. The service provider S temporarily receives package L from delivery person D inside the mixed cargo and passenger mobile body M2 at the arrival point AP of the mixed cargo and passenger mobile body M2 and delivers package L to requester R at the delivery point MP with requester R. At this time, delivery person D may remain inside the mixed cargo and passenger mobile body M2 to deliver another package to a different requester R at another arrival point, or he may get off the mixed cargo and passenger mobile body M2 at the arrival point AP or another arrival point and head off to deliver the next package.

[0033] The delivery point MP may be any location, or may be a landmark such as a bus stop, train station, or other stop (including a bus stop), a building, or a parking lot.

[0034] The mobile object M1 is a mobile object used as a delivery means by the delivery person D. For example, the mobile object M1 may be a manned mobile object such as a vehicle traveling on land, an aircraft flying in the air, or a ship traveling on water such as a sea or river.

[0035] 2 shows an example in which delivery person D delivers package L to departure point DP of mixed cargo and passenger mobile body M2 using mobile body M1, but the means for delivering package L is not limited to this. For example, mobile body M1, which is the means for delivering package L, may be unmanned mobile body 40 that moves under autonomous control using input information regarding two locations such as a start point (e.g., the delivery start position of package L or the movement start position of unmanned mobile body 40) and an end point (e.g., the pickup position of package L), or three or more locations including a relay point (e.g., the collection position of package L in the case of a delivery that involves collection of package L) and a return point (e.g., the same location as the movement start position of unmanned mobile body 40 or a different waiting position), allowing package delivery without the need for delivery person D.

[0036] Furthermore, the mobile body M1 may be an unmanned mobile body that moves by remote control using operation information remotely input by an administrator who manages the unmanned mobile body. The unmanned mobile body may be, for example, a drone that moves by autonomous control, a UAV (Unmanned Aerial Vehicle) that moves by remote control by an administrator, an unmanned ground vehicle (UGV) or other vehicle that moves on land, or a ship that moves on water such as a sea or river. The unmanned mobile body may be a mobile body that can move on at least two routes, namely, land, water, or air.

[0037] The mixed cargo and passenger mobile body M2 is a mobile body that transports mixed cargo and passengers, and is included in the delivery means of the baggage L. For example, the mixed cargo and passenger mobile body M2 may be a mobile body such as a bus, train, taxi, or cable car that travels on land, an aircraft that flies in the air, or a ship that travels on water such as by sea or river. The mixed cargo and passenger mobile body M2 may also be a mobile body that operates on a scheduled schedule.

[0038] The package L may be delivered by multiple delivery personnel D and service providers S. For example, the package L delivered by the delivery personnel D to the departure point DP may be temporarily received aboard the passenger-carrying mixed vehicle M2 by a service provider S different from the service provider S shown in FIG. 2, delivered to the arrival point AP, and handed over to the service provider S shown in FIG. 2 at the arrival point AP. Alternatively, the service provider who receives the package L aboard the passenger-carrying mixed vehicle M2 may get off at the arrival point AP and continue delivering the package to the destination. Furthermore, the delivery personnel D may store the package in a baggage storage unit, such as a storage box or a baggage space on the passenger-carrying mixed vehicle M2, at the departure point DP without riding on the vehicle, and the service provider S may retrieve the package from the storage unit at the arrival point AP. Alternatively, the delivery personnel D may hand over the package L to the service provider S instead of to the storage unit, and the package may be handed over to another delivery personnel or another service provider.

[0039] The information processing system according to the embodiment of the present invention has been outlined above. Next, an example of the functional configuration of the deliveryman terminal 10 will be described.

[0040] <<2. Functional Configuration Example According to This Embodiment>> <2-1. Example of functional configuration of deliveryman terminal 10> 3 is an explanatory diagram showing the internal configuration of the deliveryman terminal 10. As shown in FIG. 3, the deliveryman terminal 10 has a communication unit 110, a control unit 130, and an operation display unit 140.

[0041] (Communications Department) The communication unit 110 communicates with the server 30 via the network 50 and transmits and receives data. For example, the communication unit 110 transmits a service provider setting request to the server 30, which is a notification requesting the setting of a service provider related to the delivery of the package L. The service provider setting request may include information such as the content and time of the service that the delivery person D desires to be provided by the service provider S. Furthermore, if the package L is delivered by a passenger and cargo mixed transport vehicle M2 that operates on a scheduled schedule, the service provider setting request may include information specifying the type and flight of the passenger and cargo mixed transport vehicle M2 (route information, departure time information, departure point information, arrival point information, etc.).

[0042] The communication unit 110 also receives setting information regarding the setting of the service provider S who is in charge of the service related to delivery by the mixed cargo and passenger transport vehicle M2 from the server 30. The deliveryperson terminal 10 also receives instruction information from the server 30, which is information instructing the deliveryperson D on how to handle the package L.

[0043] The communication unit 110 may also transmit location information indicating the location of the deliveryperson terminal 10 to the server 30. The location information may be, for example, positioning information (information regarding longitude, latitude, and altitude) obtained by a Global Navigation Satellite System (GNSS). The location information may also be location information (for example, the address of the current location) input by the deliveryperson D to the operation display unit 140.

[0044] (Control unit) The control unit 130 controls the overall operation of the deliveryman terminal 10. For example, the control unit 130 causes the operation display unit 140 to display the setting information and instruction information received from the server 30 by the communication unit 110.

[0045] (Operation display) The operation display unit 140 includes the function of an operation unit that is configured to be operated by the delivery person D to input instructions or information into the delivery person terminal 10, and the function of a display unit that displays various information in accordance with the control of the control unit 130.

[0046] For example, the communication unit 110 can transmit a service provider setting request for delivery of the package L to the server 30 based on the operation of the operation display unit 140 by the delivery person D. Furthermore, by operating the operation display unit 140, the delivery person D can select the content or time of the service that the delivery person D wishes to be provided by the service provider S, which is included in the service provider setting request. By allowing the delivery person D to select the service that the delivery person D wishes to be provided by the service provider S, the delivery efficiency of the delivery person D is improved, and the efficiency of the delivery of the package L is realized.

[0047] The operation display unit 140 displays information such as setting information and instruction information transmitted from the server 30 to the communication unit 110 .

[0048] The function of operation display unit 140 as an operation unit can be realized by, for example, a touch panel or a keyboard. Also, the function of the display unit can be realized by a CRT (Cathode Ray Tube) display device, a liquid crystal display (LCD), or an OLED (Organic Light Emitting Diode) device. Note that the function as a display unit and the function as an operation unit may be configured separately.

[0049] The deliveryperson terminal 10 may also be equipped with a microphone (not shown in Fig. 3), in which case the deliveryperson D may use the microphone to input various information by voice. The deliveryperson terminal 10 may also be equipped with a speaker (not shown in Fig. 3), in which case the deliveryperson D may confirm various information by voice output from the speaker.

[0050] An example of the functional configuration of the deliveryman terminal 10 according to the embodiment of the present invention has been described above. Next, an example of the functional configuration of the service provider terminal 20 will be described.

[0051] <2-2. Example of functional configuration of service provider terminal 20> 4 is an explanatory diagram showing the internal configuration of the service provider terminal 20. As shown in FIG.

[0052] (Communications Department) The communication unit 210 communicates with the server 30 via the network 50 to send and receive data. The communication unit 210 receives a notification of a call for service providers to handle services related to the delivery of the luggage L by the passenger and cargo mixed transport vehicle M2.

[0053] Furthermore, the communication unit 210 transmits to the server 30 information input to the operation display unit 240 regarding whether or not the candidate service provider has responded to the recruitment.

[0054] Furthermore, the communication unit 210 may transmit location information indicating the location of the service provider terminal 20 to the server 30 .

[0055] Furthermore, the communication unit 210 may transmit information about the passenger and cargo mixed transport vehicle M2 on which the candidate service provider is aboard or is scheduled to board to the server 30. The information about the passenger and cargo mixed transport vehicle M2 may be, for example, information about the point where the candidate service provider boarded or is scheduled to board the passenger and cargo mixed transport vehicle M2 (for example, the departure point DP shown in FIG. 2) and the departure time, and the point where the candidate service provider is scheduled to disembark (for example, the arrival point AP shown in FIG. 2) and the arrival time, etc.

[0056] (Control unit) The control unit 230 controls the overall operation of the service provider terminal 20. For example, the control unit 230 causes the operation display unit 240 to display the setting information and instruction information received from the server 30 by the communication unit 210.

[0057] (Operation display) The operation display unit 240 includes the function of an operation unit that is configured to be operated by a service provider candidate or service provider S to input instructions or information into the service provider terminal 20, and the function of a display unit that displays various information in accordance with the control of the control unit 230.

[0058] For example, a candidate service provider can respond to the notification of the recruitment of service providers by operating the operation display unit 240. The operation of responding to the notification of the recruitment of service providers may be, for example, an operation of pressing an apply button displayed on the operation display unit 240. Furthermore, the service provider S can notify the server 30 of the start or completion of the decided service by operating the operation display unit 240.

[0059] Furthermore, the candidate service provider may operate the operation display unit 240 to input information about the passenger and freight mixed transport vehicle M2 on which the candidate service provider is aboard or is scheduled to board.

[0060] In addition, by operating the operation display unit 240, potential service providers or service providers S can view information related to services that are currently being offered or have already been decided (for example, the locations of the departure point DP, arrival point AP or delivery point MP shown in Figure 2, and the time of boarding or disembarking from the mixed cargo and passenger vehicle M2, etc.).

[0061] The function of the operation display unit 240 as an operation unit can be realized by, for example, a touch panel or a keyboard. Also, the function of the display unit can be realized by a CRT, a display device, a liquid crystal display (LCD), or an OLED device. Note that the function as a display unit and the function as an operation unit may be configured separately.

[0062] The service provider terminal 20 may also be equipped with a microphone not shown in Fig. 4, in which case the candidate service provider or the service provider S may use the microphone to input by voice the status of the service being performed in relation to the delivery of the package L. The service provider terminal 20 may also be equipped with a speaker not shown in Fig. 4, in which case the candidate service provider or the service provider S may confirm various pieces of information by voice output from the speaker.

[0063] An example of the functional configuration of the service provider terminal 20 according to the embodiment of the present invention has been described above. Next, an example of the functional configuration of the server 30 will be described.

[0064] <2-3. Example of functional configuration of server 30> 5 is an explanatory diagram showing the internal configuration of the server 30. As shown in FIG. 5, the server 30 has a communication unit 310, a storage unit 320, a control unit 330, a candidate designator 340, and a notification generator 350.

[0065] (Communications Department) The communication unit 310 communicates with the deliveryperson terminal 10 and the service provider terminal 20 via the network 50. The communication unit 310 notifies the deliveryperson terminal 10 of information, thereby notifying the deliveryperson D who uses the deliveryperson terminal 10. The communication unit 310 notifies the service provider terminal 20 of information, thereby notifying the service provider S or candidate service provider who uses the service provider terminal 20 of information.

[0066] The communication unit 310 receives a service provider setting request from the deliveryperson terminal 10. The communication unit 310 also transmits setting information regarding the setting of the service provider S who will be in charge of services related to delivery by the mixed cargo and passenger mobile unit M2 to the deliveryperson terminal 10. The setting information includes, for example, information on whether the service provider S has been set, the details of the services to be provided by the service provider S, etc. The communication unit 310 also transmits instruction information to the deliveryperson terminal 10.

[0067] Furthermore, the communication unit 310, under the control of the control unit 330, transmits a notification of the recruitment of service providers generated by the notification generation unit 350 to the service provider terminal 20. The communication unit 310 also receives a notification from the service provider terminal 20 as to whether the service provider S has responded to the recruitment of service providers. Furthermore, the communication unit 310 may receive from the service provider terminal 20 location information of candidate service providers, or information on the passenger and freight mixed transport vehicle M2 on which the candidate service provider is or is scheduled to be on board, etc.

[0068] The communication unit 310 may also receive a request for delivery or collection of the package L (hereinafter referred to as a delivery request) by communicating with an information processing terminal used by the requester R or an external terminal installed in a store or the like. The delivery request may include various requests such as a delivery slot for the package L and a location to receive the package L.

[0069] (Storage part) The storage unit 320 stores software and various data. For example, the storage unit 320 stores information about delivery person D. The information about delivery person D may include, for example, basic information about delivery person D (delivery person D's name, email address, phone number, etc.), a delivery person ID which is identification information about delivery person D, current location information, current delivery area, vehicle type identification information, delivery history information, etc., and may also include the name of a delivery company and delivery company identification information. However, the information about delivery person D is not limited to these.

[0070] Furthermore, the storage unit 320 stores information on candidate service providers. The information on candidate service providers includes, for example, the name of the candidate service provider, the name of the candidate service provider within the service, a service provider ID that is identification information of the candidate service provider, an email address, a telephone number, an address, a gender, an age, and external application account information. However, the information on candidate service providers is not limited to these.

[0071] Furthermore, the storage unit 320 may store information related to the service provision of candidate service providers, linked to service provider identification information such as a service provider ID. The information related to the service provision may be, for example, information on the attendance status of a predetermined training course related to means of receiving the package L, a desired service provision area, identification information (including driver's license information), bank account information, service provision history information, etc. The predetermined training course related to means of receiving the package L may be, for example, training on how to load the package L onto an unmanned vehicle.

[0072] The storage unit 320 may also store the flight name, flight identification information, stop route information, arrival time and departure time at each stop position, and the like, for each flight of the passenger-carrying mixed freight vehicle M2 that operates on schedule.

[0073] (Control unit) The control unit 330 controls the overall operation of the server 30. For example, the control unit 330 controls the communication unit 310 to transmit a notification of the recruitment of service providers, generated by the notification generation unit 350, to the service provider terminal 20.

[0074] The control unit 330 also has a function of setting a candidate service provider as the service provider S based on the fact that the candidate service provider has responded to the recruitment, which is transmitted from the service provider terminal 20 used by the candidate service provider. For example, when the communication unit 310 is notified that the candidate service provider has responded to the recruitment, the control unit 330 sets the candidate service provider as the service provider S.

[0075] Furthermore, the control unit 330 generates instruction information that instructs the delivery person D on how to handle the package L, based on whether or not the candidate service provider has responded to the recruitment of the service provider. For example, if the candidate service provider has not responded to the recruitment of the service provider, the instruction information may be information instructing the delivery person D to perform the service that the service provider S would be responsible for if the candidate service provider had responded to the recruitment. For example, the instruction information may be information instructing the delivery person D to board the mixed cargo and passenger transport vehicle M2 together with the package L, or information instructing the delivery person D to unload the package L from the mixed cargo and passenger transport vehicle M2, etc.

[0076] In addition, if the control unit 330 is not notified that the potential service provider has responded to the recruitment within a certain period of time after the communication unit 310 sends the recruitment notification, the control unit 330 may determine that the potential service provider has not responded to the recruitment.

[0077] Furthermore, when a service provider setting request is sent from the deliveryperson terminal 10 to the communication unit 310, the service of the mixed cargo and passenger mobile body M2 to which the package L will be delivered may be determined based on the service specification included in the service provider setting request. Furthermore, the control unit 330 may determine the service of the mixed cargo and passenger mobile body M2 to deliver the package L based on the location information of the deliveryperson terminal 10. Specifically, the control unit 330 may calculate the time at which the deliveryperson D will arrive at the departure point DP of the mixed cargo and passenger mobile body M2 based on the location of the deliveryperson terminal 10 and the location of the departure point DP of the mixed cargo and passenger mobile body M2. In this case, the control unit 330 may determine to deliver the package L on the service departing from the departure point DP at the earliest time after that time. Furthermore, the control unit 330 may determine the time at which the service provider S should provide the service based on the determination of the service of the mixed cargo and passenger mobile body M2 to which the package L will be delivered.

[0078] The control unit 330 may also have a function of generating a delivery plan for delivery of the package L when the communication unit 310 receives a delivery request for the package L. For example, when the communication unit 310 accepts a delivery request from the requester R, the control unit 330 may generate a delivery plan based on the delivery request. The control unit 330 may also regenerate the delivery plan based on whether a candidate service provider has responded to a service provider recruitment. The control unit 330 may also determine the time at which the service provider S should provide the service when a delivery slot for the delivery person D or an unmanned mobile unit, etc. is determined for the package L, or conversely, may determine the delivery slot for the delivery person D or an unmanned mobile unit, etc. when the service provider S is determined.

[0079] (Candidate Selection Department) The candidate determination unit 340 has a function of determining candidate service providers who are estimated to be able to provide services related to the delivery of the luggage L by the cargo and passenger mixed transport vehicle M2 as candidate service providers related to the delivery of the luggage L. For example, when the delivery means of the luggage L includes the cargo and passenger mixed transport vehicle M2, the candidate determination unit 340 determines candidate service providers related to the delivery of the luggage L from among the candidate service providers.

[0080] The candidates designation unit 340 may designate candidates for service providers for delivery of the package L according to the location information of the candidates for service providers transmitted from the service provider terminal 20 by the communication unit 310.

[0081] Furthermore, the candidate designation unit 340 may determine candidate service providers for the delivery of the luggage L based on information about the passenger and cargo mixed transport vehicle M2 on which the candidate service provider is aboard. For example, the candidate designation unit 340 may determine candidate service providers on the passenger and cargo mixed transport vehicle M2 to which the luggage L is to be delivered as candidate service providers for the delivery of the luggage L. The passenger and cargo mixed transport vehicle M2 on which the candidate service provider is aboard may be estimated by the control unit 330 based on location information of the candidate service provider, or may be arbitrarily set by an input operation on an application when the candidate service provider boards the passenger and cargo mixed transport vehicle M2, or may be set by acquiring search result information when the candidate service provider performs a route search on an application.

[0082] Furthermore, the candidate designation unit 340 may designate a candidate service provider who is scheduled to board the passenger-carrying vehicle M2 to which the baggage L is to be delivered as a candidate service provider for the baggage L. By designating a candidate service provider who is currently on or scheduled to board the passenger-carrying vehicle M2 to which the baggage L is to be delivered as a candidate service provider for the delivery of the baggage L, the candidate service provider who has confirmed the solicitation notice can consider providing the service while traveling to the destination. The candidate service provider's planned destination may be estimated by the control unit 330 based on the candidate service provider's location information, or may be arbitrarily set by an input operation on an application when the candidate service provider decides to board the passenger-carrying vehicle M2, or may be set by acquiring search result information when the candidate service provider performs a route search on an application. In other words, this configuration allows a notification of solicitation for services that are easy for the candidate service provider to provide to be sent, thereby improving convenience for the candidate service provider.

[0083] The candidate designation unit 340 may also designate multiple service provider candidates. In this case, the communication unit 310 may transmit a service provider recruitment notification to multiple service provider terminals 20 used by each of the multiple determined service provider candidates. The control unit 330 may set the service provider candidate using the service provider terminal 20 to which the service provider candidate first sent a notification that he or she will respond to the recruitment as the service provider S. The communication unit 310 may also transmit the service provider recruitment notification to one or more of the multiple determined service provider candidates. In this case, if a service provider candidate notified of the service provider recruitment does not respond, the control unit 330 may control the communication unit 310 to notify a service provider candidate other than the notified service provider candidate of the service provider recruitment.

[0084] (Notification generator) The notification generation unit 350 has a function of generating a notification of the recruitment of service providers. The recruitment notification generated by the notification generation unit 350 is transmitted to the service provider terminal 20 by the communication unit 310 under the control of the control unit 330. The recruitment of service providers includes information such as the content of the service to be provided, the location where the service will be provided, and the time when the service will be provided. The content of the service for which the notification generation unit 350 generates a notification of the recruitment of service providers may be the content of the service that delivery person D desires to be provided by the service provider, which is included in the service provider setting request transmitted from the delivery person terminal 10. Furthermore, the content of the service for which the notification generation unit 350 generates a notification of the recruitment of service providers may be content corresponding to the delivery plan for the delivery of the package L.

[0085] The notification generation unit 350 may also receive the luggage L from the delivery person D and generate a notification soliciting a service provider to load the luggage L into the passenger and cargo mixed transport vehicle M2. The luggage L may be loaded into the passenger and cargo mixed transport vehicle M2 by being stored in a storage box (storage unit) installed in the passenger and cargo mixed transport vehicle M2. The storage box may be equipped with an authentication function so that the luggage L stored therein can be received only by authenticated persons, and may be configured to transmit authentication information (e.g., an authentication code) to the delivery person terminal of the delivery person D or the service provider terminal of the service provider S that receives the luggage L when the luggage L is stored. By storing the luggage L in the storage box and delivering it, the delivery person D and the service provider S can deliver the luggage L without boarding the passenger and cargo mixed transport vehicle M2, thereby enabling more efficient delivery of the luggage L.

[0086] The notification generation unit 350 may also generate a notification soliciting service providers to take charge of temporary receipt of the luggage L inside the cargo and passenger mixed transport vehicle M2. The temporary receipt of the luggage L inside the cargo and passenger mixed transport vehicle M2 may be temporary receipt from a delivery person D, or temporary receipt from a service provider S different from the service provider S in charge of the service. The temporary receipt of the luggage L inside the cargo and passenger mixed transport vehicle M2 may also be receipt of the luggage L that has been loaded inside the cargo and passenger mixed transport vehicle M2 by storing it in a storage box, etc.

[0087] In addition, the notification generation unit 350 may generate a notification soliciting a service provider S or a service provider responsible for delivering the cargo L to a different delivery person D or a different delivery person D than the delivery person D within the passenger and cargo mixed vehicle M2 or the service provider S responsible for the service.

[0088] The notification generation unit 350 may also generate a notification soliciting service providers to handle the delivery of the luggage L within the passenger and cargo mixed transport vehicle M2. The delivery of the luggage L within the passenger and cargo mixed transport vehicle M2 may be to a delivery person D, or may be to a service provider S different from the service provider S in charge of the service.

[0089] For example, the notification generation unit 350 may generate a notification soliciting a service provider who is responsible for temporary receipt outside the cargo and passenger mixed transport vehicle M2 of the luggage L delivered by the cargo and passenger mixed transport vehicle M2. The temporary receipt outside the cargo and passenger mixed transport vehicle M2 may be temporary receipt from a delivery person D or a service provider S, or receipt from a home delivery box or the like installed indoors or outdoors that is capable of storing the luggage L. The luggage L may also be received by unloading the luggage L loaded on the unmanned transport vehicle that delivered the luggage L. The notification generation unit 350 may also generate a notification soliciting a service provider who is responsible for this service and who is responsible for delivering the luggage L by boarding the cargo and passenger mixed transport vehicle M2.

[0090] The notification generation unit 350 may also generate a notification soliciting a service provider to temporarily receive the cargo L from the delivery person D or service provider S inside the passenger and cargo mixed transport vehicle M2. In this case, the notification generation unit 350 may generate a notification soliciting a service provider, which includes waiting at the arrival point AP until the scheduled arrival time of the passenger and cargo mixed transport vehicle M2.

[0091] The notification generating unit 350 may also generate a notification soliciting service providers who will board the passenger and cargo mixed transport vehicle M2 and provide the various services described above. In this case, the notification generating unit 350 generates a notification soliciting service providers, including the location and time of boarding the passenger and cargo mixed transport vehicle M2. The location at which the service provider S boards the passenger and cargo mixed transport vehicle M2 may be a location at which the various services described above are performed, or may be a location at which the service provider S can board the passenger and cargo mixed transport vehicle M2 before the passenger and cargo mixed transport vehicle M2 arrives at the location at which the service is performed.

[0092] Furthermore, in addition to the services described above, the notification generation unit 350 may also solicit services to handle the luggage L before or after delivery by the cargo and passenger mixed mobile body M2. For example, the notification generation unit 350 may generate a notification soliciting service providers to pack the luggage L before delivery by the cargo and passenger mixed mobile body M2 or to unpack the luggage L after delivery by the cargo and passenger mixed mobile body M2. The notification generation unit 350 may also generate a notification soliciting service providers to unload the luggage L from the unmanned mobile body before delivery by the cargo and passenger mixed mobile body M2 or to load the luggage L onto the unmanned mobile body after delivery.

[0093] The notification generation unit 350 may also generate a notification soliciting a service provider to deliver the package L to the requester R after delivery by the cargo and passenger mixed mobile body M2. The delivery to the requester R may be delivery to the home of the requester R, or delivery of the package L at the delivery point MP. The notification generation unit 350 may also generate a notification soliciting a service provider to deliver the package L to the delivery person D or to a service provider S different from the service provider S in charge of the relevant service after delivery by the cargo and passenger mixed mobile body M2. The notification generation unit 350 may also generate a notification soliciting a service provider to store the package L in a home delivery locker or the like installed indoors or outdoors that is capable of storing the package L after delivery by the cargo and passenger mixed mobile body M2.

[0094] So far, we have described notifications for soliciting various service providers related to the delivery of the package L, which are generated by the notification generation unit 350. The notification generation unit 350 generates notifications for soliciting service providers who are responsible for at least one of the services related to the above-described notifications for soliciting service providers. The notification generation unit 350 may also generate notifications for soliciting service providers who are responsible for multiple services collectively. The notification generation unit 350 may also generate notifications for soliciting service providers who are responsible for different services for the same package L. In this case, the candidate designation unit 340 may designate candidate service providers for each of the notifications for soliciting service providers. The delivery person D may also be notified of instruction information corresponding to the application status for the solicited service. Furthermore, after generating a notification of recruitment for one service provider (for example, a recruitment for a series of services such as receiving a package from delivery person D on a mixed cargo and passenger vehicle M2 at the departure point DP, getting off at the arrival point AP and delivering the package to the delivery location), if it is determined that no service provider is willing to respond to the recruitment, it may be possible to regenerate a notification of recruitment for two or more service providers for the same package delivery route (for example, a first recruitment for the service of receiving a package from delivery person D on a mixed cargo and passenger vehicle M2 at the departure point DP, and a second recruitment for the service of delivering the package from the service provider on the mixed cargo and passenger vehicle M2 to the delivery location at the arrival point AP). In this way, when two or more service providers are recruited, instruction information to be notified to delivery person D may be generated depending on the application status (for example, when applications are received for both the first and second recruitments, instruction information is generated for delivery person D to hand over the package to service provider S at the departure point DP; when applications are received only for the first recruitment, instruction information is generated for delivery person D to hand over the package to service provider S at the departure point DP, and instruction information is generated for another delivery person to receive the package from service provider S at the arrival point AP; when applications are received only for the second recruitment, instruction information is generated for delivery person D to board mixed cargo and passenger vehicle M2 at the departure point DP and hand over the package to service provider S at the arrival point AP, etc.).

[0095] As described above, the notification generation unit 350 can generate various types of notifications for the recruitment of service providers. With this configuration, it is possible to generate notifications for the recruitment of service providers that match the situation of the delivery person D, thereby realizing the efficiency of delivery of the package L.

[0096] The notification generation unit 350 may also generate a notification of the recruitment of service providers that includes remuneration information. The remuneration information is information regarding the remuneration that the service provider S can receive by providing the service related to the recruitment of the service provider. The remuneration may be money, a service, or points with monetary value. The content of the remuneration may be determined by the delivery person D using the delivery person terminal 10 that sent the provider setting request, or may be predetermined content.

[0097] An example of the functional configuration according to the embodiment of the present invention has been described above. Next, an example of the operation processing according to this embodiment will be described.

[0098] <<3. Example of Operation Processing According to This Embodiment>> Here, the delivery person D, the potential service provider, and the service provider S provided by this information processing system may access the server 30 using an application (including a web browser) or the like, and if using the service for the first time, may perform a user registration process to obtain an account. After obtaining an account, or if an account has already been obtained, the service may be made available by logging in after undergoing predetermined authentication, such as entering a service provider ID or delivery person ID and a password. Note that instead of an account, a unique application ID associated with an application downloaded to the delivery person terminal 10 or the service provider terminal 20 may be used as the service provider ID or delivery person ID. After this login authentication, use of the service begins via an application (including a web browser) or the like.

[0099] 6 is an explanatory diagram illustrating an example of the flow of operation processing by the server 30 according to this embodiment. First, the communication unit 310 receives a service provider setting request related to the delivery of the package L from the deliveryperson terminal 10 (S104). The candidate determination unit 340 determines candidates for the service provider in response to the service provider setting request (S108).

[0100] Next, the notification generating unit 350 generates a notification of the recruitment of service providers in response to the service provider setting request (S116).

[0101] Next, the communication unit 310 transmits the notification of the recruitment of service providers generated by the notification generation unit 350 to the service provider terminal 20 used by the service provider candidate determined by the candidate determination unit 340 (S120).

[0102] Then, the control unit 330 determines whether the candidate service provider has responded to the recruitment based on the notification of whether the candidate service provider has responded to the recruitment received by the communication unit 310 from the service provider terminal 20 (S124). If it is determined that the candidate service provider has responded to the recruitment (S124 / Yes), the process proceeds to S128, and if it is determined that the candidate service provider has not responded to the recruitment (S124 / No), the process proceeds to S136.

[0103] If it is determined that the candidate service provider has responded to the recruitment (S124 / Yes), the control unit 330 sets the candidate service provider who responded to the recruitment as the service provider S (S128). Next, the communication unit 310 notifies the delivery person D of the setting information regarding the setting of the service provider by the control unit 330, and the server 30 ends its operation (S132).

[0104] On the other hand, if it is determined that the candidate service provider does not respond to the recruitment (S124 / No), the communication unit 310 notifies the delivery person D of the instruction information generated by the control unit 330, and the server 30 terminates operation (S136).

[0105] <<4. Hardware configuration example>> The information processing described above is realized by cooperation between software and the hardware of the server 30 described below. The hardware configuration described below can also be applied to the delivery person terminal 10 and the service provider terminal 20.

[0106] 7 is an explanatory diagram illustrating an example of the hardware configuration of the server 30 according to this embodiment. As shown in FIG. 7, the server 30 includes a control unit 330, a memory 31, a storage 32, a transmission / reception unit 33, an input / output unit 34, and the like, which are electrically connected to one another via a bus 35.

[0107] The control unit 330 is a computing device that controls the overall operation of the server 30, controls the transmission and reception of data between each element, and performs information processing necessary for application execution and authentication processing. For example, the control unit 330 is a CPU (Central Processing Unit) and / or GPU (Graphics Processing Unit), and executes programs for this system stored in the storage 32 and deployed in the memory 31 to perform various information processing as described above.

[0108] The memory 31 includes a main memory configured with a volatile storage device such as a DRAM (Dynamic Random Access Memory) and an auxiliary memory configured with a non-volatile storage device such as a flash memory or an HDD (Hard Disc Drive). The memory 31 is used as a work area for the control unit 330, and also stores a BIOS (Basic Input / Output System) that is executed when the server 30 is started up, various setting information, etc.

[0109] The storage 32 stores various programs such as application programs, etc. A database that stores data used for each process may be constructed in the storage 32.

[0110] The transceiver 33 connects the server 30 to a network and / or a blockchain network. The transceiver 33 may include a short-range communication interface such as Bluetooth (registered trademark) and BLE (Bluetooth Low Energy).

[0111] The input / output unit 34 includes information input devices such as a keyboard, a microphone, and a mouse, and output devices such as a display and a speaker.

[0112] A bus 35 is commonly connected to the above elements and transmits, for example, address signals, data signals and various control signals. <<4. Supplementary Information>>

[0113] Although the preferred embodiments of the present invention have been described in detail above with reference to the accompanying drawings, the present invention is not limited to these examples. It is clear that a person skilled in the art to which the present invention pertains can conceive of various modifications and alterations within the scope of the technical ideas set forth in the claims, and it is understood that these also naturally fall within the technical scope of the present invention.

[0114] For example, in the above embodiment, an example was shown in which the server 30 solicits service providers responsible for services related to the delivery of the package L by the mixed cargo and passenger mobile body M2, but the delivery means of such package L is not limited to the mixed cargo and passenger mobile body M2. For example, the delivery means of the package L may be a manned mobile body used as a delivery means for the package L by a delivery person D. In this case, the notification generation unit 350 may generate a notification soliciting service providers responsible for, for example, temporary receipt of the package L delivered by the manned mobile body outside the manned mobile body, delivery of the package L to the delivery person D or service provider S inside the manned mobile body, or temporary receipt of the package L from the delivery person D or service provider S inside the manned mobile body.

[0115] Furthermore, the delivery means for the package L may be an unmanned mobile body. In this case, the notification generation unit 350 may generate a notification soliciting service providers who will be responsible for temporarily receiving the package L delivered by the unmanned mobile body outside the unmanned mobile body, loading the package L onto the unmanned mobile body, or temporarily receiving the package L loaded onto the unmanned mobile body.

[0116] Furthermore, in the above embodiment, an example has been described in which the service provider S is a gig worker who is in charge of a one-off service, but the service provider S may also be a specific person such as a family member or friend of the requester R, the manager of a takeoff and landing site for an unmanned vehicle, or the coordinator of a neighborhood association. In this case, the storage unit 320 may receive information designating the specific person as a candidate service provider from an information processing terminal used by the requester R. Then, the candidate designator 340 may designate the specific person as a candidate service provider for the delivery of the package L to be delivered to the requester R.

[0117] Furthermore, in the above embodiment, an example was described in which a service provider S was solicited and delivery to a recipient was made via the service provider. However, the recipient may ride the mixed cargo and passenger mobile body M2 as a passenger. Therefore, with regard to the content of the solicitation to the service provider S related to the receipt (receiving method), a notification may be sent to the recipient's terminal to confirm whether the recipient can carry out the content (receiving method) of the solicitation to the service provider S (i.e., a notification confirming whether the recipient can receive the package on the mixed cargo and passenger mobile body M2 or whether the recipient can receive the package from the mixed cargo and passenger mobile body M2). If the recipient performs a confirmation operation indicating that the notification is possible, the solicitation to the service provider S does not need to be carried out. The notification may be a notification confirming the receiving method selected by the delivery person D for the specified mixed cargo and passenger mobile body M2, or a notification allowing the recipient to select a receiving method for the specified mixed cargo and passenger mobile body M2. Conversely, a notification may be sent to the delivery person's terminal to confirm whether the delivery person D can handle the receiving method specified by the recipient, either alone or in combination with the solicitation from the service provider S.

[0118] It is also possible to create a computer program that causes the hardware, such as the CPU, ROM, and RAM, built into the server 30 to perform functions equivalent to those of the components of the server 30 described above. [Explanation of symbols]

[0119] 10 Delivery person terminal 20 Service provider terminal 30 servers 50 Network 110 Communications Department 130 Control Unit 140 Operation display section 210 Communications Department 230 Control Unit 240 Operation display section 310 Communications Department 320 Storage section 330 Control Unit 340 Candidate Decision Department 350 Notification generator

Claims

1. a communication unit that notifies a service provider terminal used by a candidate service provider of a recruitment for a service provider who will be in charge of at least one of the following: temporary receipt outside a mobile body that transports cargo and passengers, the delivery of the package to a delivery person or service provider inside the mobile body, loading the package into the mobile body, the delivery of the package inside the mobile body, the temporary receipt of the package inside the mobile body, or the temporary receipt of the package from a delivery person or service provider inside the mobile body; a control unit that sets the candidate service provider as a service provider based on the candidate service provider responding to the recruitment of the service provider; Equipped with the control unit generates instruction information that is information instructing the delivery person on how to handle the package based on whether the candidate service provider has responded to the recruitment of the service provider; The communication unit notifies the instruction information to a delivery person terminal used by the delivery person. Information processing system.

2. The information processing system according to claim 1 , wherein the instruction information includes information instructing the delivery person to get into the vehicle together with the package.

3. The information processing system according to claim 1 , wherein the instruction information includes information instructing the delivery person to unload the package from the mobile object.

4. The moving body is a moving body that operates on a scheduled schedule, 2. The information processing system according to claim 1, wherein the control unit determines a time at which the service provider should provide the service based on a determination of the flight of the mobile body on which the package is to be delivered.

5. The moving body is a moving body that operates on a scheduled schedule, The information processing system according to claim 1 , wherein the communication unit receives, from the delivery person terminal, information specifying a flight of the mobile body on which the package is to be delivered.

6. The information processing system according to claim 1, wherein the communication unit notifies the recruitment of service providers who will be responsible for temporarily receiving packages delivered by the mobile body outside the mobile body and for delivering the packages by boarding the mobile body.

7. 7. The information processing system according to claim 6, wherein the communication unit notifies a call for service providers to be responsible for temporarily receiving packages delivered by the mobile body outside the mobile body and for loading the packages onto an unmanned mobile body after delivery by the mobile body.

8. The information processing system according to claim 1, wherein the communication unit notifies the service provider of a call for service providers to board the vehicle and temporarily receive packages from delivery personnel or service providers within the vehicle, or to temporarily receive packages loaded on the vehicle.

9. The information processing system of claim 1, wherein the communication unit notifies a service provider terminal used by a potential service provider on board the vehicle of a recruitment for a service provider to be responsible for at least one of temporarily receiving packages from a delivery person on board the vehicle or temporarily receiving packages loaded on the vehicle.

10. 2. The information processing system of claim 1, wherein the communication unit notifies the recruitment of service providers who will be responsible for at least one of temporarily receiving luggage outside the mobile body, temporarily receiving luggage from a delivery person inside the mobile body, temporarily receiving luggage loaded on the mobile body, and temporarily receiving luggage from a delivery person inside the mobile body, and who will be responsible for unloading the luggage from the mobile body.

11. The information processing system according to claim 10 , wherein the communication unit notifies the service provider who will be in charge of unloading the cargo from the mobile body and loading the cargo onto an unmanned mobile body.

12. a communication unit that notifies a service provider terminal used by a candidate service provider of a recruitment for a service provider who will be in charge of at least one of the following: temporary receipt outside a mobile body that transports cargo and passengers, the delivery of the package to a delivery person or service provider inside the mobile body, loading the package into the mobile body, the delivery of the package inside the mobile body, the temporary receipt of the package inside the mobile body, or the temporary receipt of the package from a delivery person or service provider inside the mobile body; a control unit that sets the candidate service provider as a service provider based on the candidate service provider responding to the recruitment of the service provider; Equipped with the control unit generates instruction information that is information instructing the delivery person on how to handle the package based on whether the candidate service provider has responded to the recruitment of the service provider; The communication unit notifies the instruction information to a delivery person terminal used by the delivery person. Information processing device.

13. notifying a service provider terminal used by a candidate for the service provider of a recruitment for a service provider who will be in charge of at least one of the following: temporary receipt outside a mobile body that transports cargo and passengers, delivery of the cargo to a delivery person or service provider inside the mobile body, loading of the cargo into the mobile body, delivery of the cargo inside the mobile body, temporary receipt of the cargo inside the mobile body, or temporary receipt of the cargo from a delivery person or service provider inside the mobile body; setting the candidate service provider as a service provider based on the candidate service provider responding to the recruitment of the service provider; Including, The setting includes generating instruction information that is information instructing the delivery person on how to handle the package based on whether the candidate service provider has responded to the recruitment of the service provider; The notifying includes notifying the instruction information to a delivery person terminal used by the delivery person. A computer-implemented information processing method.

14. In a computer, a communication function for notifying a service provider terminal used by a candidate service provider of a recruitment for a service provider who will be in charge of at least one of the following: temporary receipt outside a mobile body that transports cargo and passengers, the delivery of the package to a delivery person or service provider inside the mobile body, loading the package into the mobile body, the delivery of the package inside the mobile body, the temporary receipt of the package inside the mobile body, or the temporary receipt of the package from a delivery person or service provider inside the mobile body; a control function of setting the candidate service provider as a service provider based on the candidate service provider responding to the recruitment of the service provider; A program for realizing the above, The control function generates instruction information that instructs the delivery person on how to handle the package based on whether the candidate service provider has responded to the recruitment of the service provider; The communication function notifies the instruction information to a delivery person terminal used by the delivery person. program.

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