Mobile order system and mobile order program

Abstract

Conventional mobile ordering systems had the problem of making it difficult to properly receive physical items from users. [Solution] The mobile order system of the present invention performs a first display process (S25, S27, S31) of generating an order acceptance screen for the business operator and displaying the order acceptance screen on a user terminal operated by the user, a first storage process (S29) of linking and storing case registration information indicating the order details entered on the order acceptance screen with business operator information identifying the business operator, a case number determination process (S30) of determining a case number corresponding to the case registration information, a second storage process (S33) of linking and storing sample registration information identifying the sample entered on the order acceptance screen with the case registration information, and a second display process (S34) of generating an order completion screen including a request to transfer the case number to the sample and a delivery address for the sample in response to tapping the order confirmation button displayed on the order acceptance screen, and displaying the screen on the user terminal.

Description

[Technical Field]

[0001] The present invention relates to a mobile order system and a mobile order program, for example, a mobile order system and a mobile order program that allow a user to place an order for testing of a test sample using a mobile terminal. [Background technology]

[0002] In order to prevent health hazards to humans in dust-generating environments, specific substances that may cause health hazards are measured. To perform such measurements, collected samples must be sent to a testing institution. One possible way to simplify the sending of samples is to use an ordering method using a mobile terminal. An example of technology related to a mobile ordering system is disclosed in Patent Document 1.

[0003] The product ordering system described in Patent Document 1 comprises a server device, a user-side information terminal carried by a user, and a first store-side information terminal and a second store-side information terminal provided in a store, and the server device, the user-side information terminal, the first store-side information terminal, and the second store-side information terminal are connected via a network, and the server device comprises a product management unit that manages information about products, an order management unit that manages information about product orders, a product information database unit that stores information about product orders, and an order information database unit that stores information about product orders, and the user-side information terminal comprises a product information communication unit that receives information about products from the server device, a product information display unit that displays information about products, an order information input unit that inputs information about product orders, a user-side order information communication unit that transmits information about product orders to the server device, and an order code output unit that outputs product order codes, and the first store-side information terminal comprises an order code receiving unit that receives product order codes from the user-side information terminal, and an order code output unit that outputs product order codes to the server device. the second store-side information terminal comprises a second store-side order information communication unit that receives information related to a product order from the server device, and a second store-side order information display unit that displays the information related to the product order; in the server device, when information related to a product is requested from the user-side information terminal, the product management unit transmits information related to a predetermined product stored in the product information database unit to the user-side information terminal via a network; in the user-side information terminal, the product information communication unit receives the information related to the product transmitted from the server device via the network, and the product information display unit displays the information related to the product received by the product information communication unit, and then, when the order information input unit inputs information related to the product order, the user-side order information communication unit transmits the information related to the product order input by the order information input unit to the server device via the network; and in the server device, the order management unit receives the information related to the product order transmitted from the user-side information terminal via the network,and stores the product order information in the order information database while associating it with an order code corresponding to the product order; when the order code receiving unit in the first store terminal receives the order code from the user information terminal via the network, the first store order information communication unit transmits the order code to the server device via the network; in the server device, the order management unit receives the order code transmitted from the first store information terminal and extracts product order information corresponding to the order code from the order information database unit, and then transmits the information to the second store information terminal via the network; in the second store information terminal, the second store order information communication unit receives the product order information transmitted from the server device via the network, and the second store order information display unit displays the product order information received by the second store order information communication unit. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Japanese Patent Publication No. 2022-158676 Summary of the Invention [Problem to be solved by the invention]

[0005] The product ordering system described in Patent Document 1 includes an order code output unit that outputs an order code related to the order to a user's information terminal, and the order details are identified at the store by receiving this order code at a first store terminal. However, in commercial transactions in which samples themselves are sent and received, the technology described in Patent Document 1 cannot be used as is because it is not possible to send a user's terminal as in the product ordering system described in Patent Document 1. In other words, the product ordering system described in Patent Document 1 has the problem of making it difficult to properly receive physical samples from users. [Means for solving the problem]

[0006] The mobile order system of the present invention has a processor and a memory for storing various information, and is configured to perform the following: a first display process in which, in response to the processor receiving a user ID and password, it generates an order acceptance screen for a business corresponding to the user ID and displays the order acceptance screen on a user terminal operated by a user; a first storage process in which it links item registration information indicating the order contents entered on the order acceptance screen with business information identifying the business and stores the linked information in the memory; an item number determination process in which it determines an item number corresponding to the item registration information; a second storage process in which it links sample registration information identifying the sample entered on the order acceptance screen with the item registration information and stores the linked information in the memory; and a second display process in which, in response to tapping an order confirmation button displayed on the order acceptance screen, it generates an order completion screen including a request to transfer the item number to a sample and a delivery address for the sample, and displays the order completion screen on the user terminal.

[0007] The mobile order program of the present invention causes a computer to execute the following steps: a first display process that, in response to receiving a user ID and password, generates an order acceptance screen for a business corresponding to the user ID and displays the order acceptance screen on a user terminal operated by the user; a first storage process that links item registration information indicating the order details entered on the order acceptance screen with business information identifying the business and stores the linked information in the memory; a case number determination process that determines a case number corresponding to the item registration information; a second storage process that links sample registration information identifying the sample entered on the order acceptance screen with the item registration information and stores the linked information in the memory; and a second display process that, in response to tapping an order confirmation button displayed on the order acceptance screen, generates an order completion screen including a request to transfer the item number to a sample and a delivery address for the sample, and displays the order completion screen on the user terminal.

[0008] The mobile order system and mobile order program of the present invention show the user the case number linked to business information, case registration information, and sample registration information in a manner that allows it to be transferred to the sample. [Effects of the Invention]

[0009] The mobile order system and mobile order program of the present invention make it possible to easily link samples sent by mail with the case registration information and sample registration information entered from the user terminal. [Brief explanation of the drawings]

[0010] [Figure 1] FIG. 1 is a block diagram of a mobile order system according to a first embodiment. [Figure 2] FIG. 1 is a sequence diagram illustrating pre-use registration processing in the mobile order system according to the first embodiment. [Figure 3] FIG. 2 is a diagram illustrating an example of a top page of an order reception screen in the mobile order system according to the first embodiment. [Figure 4] FIG. 2 is a sequence diagram illustrating an order processing in the mobile order system according to the first embodiment. [Figure 5] FIG. 2 is a diagram illustrating an example of a case registration screen included in an order reception screen in the mobile order system according to the first embodiment. [Figure 6] FIG. 2 is a diagram illustrating an example of a sample registration screen included in an order reception screen in the mobile order system according to the first embodiment. [Figure 7] FIG. 2 is a diagram illustrating an example of an order completion screen in the mobile order system according to the first embodiment. [Figure 8] FIG. 2 is a sequence diagram illustrating the reception process in the mobile order system according to the first embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0011] For clarity of explanation, the following description and drawings have been omitted and simplified as appropriate. Furthermore, each element shown in the drawings as a functional block performing various processes can be configured in hardware with a CPU (Central Processing Unit), memory, and other circuits, and in software with a program loaded into memory, etc. Therefore, those skilled in the art will understand that these functional blocks can be realized in various forms using only hardware, only software, or a combination thereof, and are not limited to any one of these. In addition, the same elements are designated by the same reference numerals in each drawing, and redundant explanations are omitted as necessary.

[0012] Furthermore, the above-described program includes a set of instructions (or software code) that, when loaded into a computer, causes the computer to perform one or more functions described in the embodiments. The program may be stored in a non-transitory computer-readable medium or a tangible storage medium. By way of example and not limitation, computer-readable media or tangible storage media include random-access memory (RAM), read-only memory (ROM), flash memory, solid-state drive (SSD) or other memory technology, CD-ROM, digital versatile disc (DVD), Blu-ray (registered trademark) disc or other optical disk storage, magnetic cassette, magnetic tape, magnetic disk storage or other magnetic storage device. The program may also be transmitted on a transitory computer-readable medium or communication medium. By way of example and not limitation, transitory computer-readable media or communication media include electrical, optical, acoustic, or other forms of propagated signals.

[0013] Embodiment 1 First, Fig. 1 shows a block diagram of a mobile order system 1 according to the first embodiment. As shown in Fig. 1, the mobile order system 1 according to the first embodiment includes a mobile order server 10, an input device 11, a display device 12, a public network 13, and a user terminal 14. The mobile order server 10 performs the main information processing required for the mobile order system 1. Although Fig. 1 shows an example in which the mobile order server 10 is implemented on a single computer, the mobile order server 10 may also be configured to distribute the processing described below across multiple computers.

[0014] The input device 11 provides the mobile order server 10 with input from an operator for operating the mobile order server 10. The display device 12 displays a user interface for managing the mobile order server 10 or for performing reception processing using the mobile order server 10. The public network 13 is a network system that mediates communication between the mobile order server 10 and the user terminal 14. The user terminal 14 is an input device by which a user who uses the service provides information to the mobile order server 10, and also serves as a display terminal that displays screen information provided by the mobile order server 10. Possible user terminals 14 include mobile terminals such as smartphones, and information terminals such as computers.

[0015] The mobile order server 10 has a processor (e.g., a calculation unit 20), a memory (e.g., a storage device 21), a communication interface 22, an input interface 23, and a display interface 24. The mobile order server 10 performs the processing described below by, for example, executing a mobile order program stored in the storage device 21 in the calculation unit 20. The storage device 21 also stores information for constructing a database that compiles various information related to businesses, cases, and samples that is generated by processing information provided from the user terminal 14 or input device 11 in the calculation unit 20.

[0016] The communication interface 22 performs processing for the mobile order server 10 to communicate with the user terminal 14 via the public network 13. Although not shown, the communication interface 22 may also perform communication between the mobile order server 10 and a test server that processes test results performed on samples. The input interface 23 performs processing to mediate communication between the input device 11 and the calculation unit 20. The display interface 24 performs processing to mediate communication between the display device 12 and the calculation unit 20.

[0017] Here, we will explain in detail the various processes that are realized by executing the mobile order program in the calculation unit 20. In Figure 1, processing blocks that perform the various processes that are realized by executing the mobile order program in the calculation unit 20 are shown within the calculation unit 20.

[0018] As shown in Figure 1, the calculation unit 20 has a customer management processing unit 30, a first display processing unit 31, a first memory processing unit 32, a case number determination processing unit 33, a second memory processing unit 34, a second display processing unit 35, and a sample reception processing unit 36.

[0019] The customer management processing unit 30 generates and manages business information for each business that manages the business operator operating the user terminal 14 and the person in charge of the business operator. In the mobile order system 1 according to the first embodiment, a service application is received from the business operator to which the user belongs via email or an inquiry form, and business information is created from the information obtained at that time. The person to whom the test results will be sent and the person in charge of sending the sample are added to the business information based on information entered by the user via the user terminal 14. The customer management processing unit 30 also adds to the business information a user ID and password that the person in charge of sending the sample will use to log in to the system, linking them to the business operator. The customer management processing unit 30 also performs login authentication processing using this user ID and password. The user ID and password are notified by the business operator at the time of service application, and are entered via the input device 11, and the customer management processing unit 30 adds them to the business information.

[0020] In response to receiving the user ID and password, the first display processing unit 31 performs a first display process of generating an order reception screen for the business operator corresponding to the user ID and displaying the order reception screen on the user terminal operated by the user. This order reception screen includes multiple pages displayed hierarchically, and in the first display process, immediately after login, a case registration screen defined as one level below the top page of the order reception screen is displayed.

[0021] The first storage processor 32 performs a first storage process in which the case registration information indicating the order details entered on the order reception screen (e.g., the case registration screen) is linked to business operator information identifying the business operator and stored in the storage device 21. The case number determination processor 33 performs a case number determination process in which the case number corresponding to the case registration information is determined. Here, the case number is a consecutive number within a predetermined range, and the case number determination processor 33 assigns an in-use flag to the case number when the case number is assigned to the case registration information. Then, the case number determination processor 33 updates the in-use flag of the case number with an unused flag when the sample reception process is completed. Then, the case number determination processor 33 determines a case number from the number with the unused flag assigned. In this way, by assigning in-use flags and unused flags to case numbers, it becomes possible to operate the system with only a finite number of case numbers.

[0022] The second storage processing unit 34 performs a second storage process in which sample registration information specifying a sample entered on an order reception screen (e.g., a sample registration screen) is linked to the case registration information and stored in the storage device 21. If there are multiple samples, the second storage processing unit 34 records the case registration information by linking the multiple pieces of sample registration information. If there are multiple samples, the sample number displayed on the order reception screen by the first display processing unit 31 is included in the sample registration information as a sub-number of the case number. This sample registration information includes information about the sample, such as the sample name, collection date, collection location, and collector.

[0023] In response to tapping the order confirmation button displayed on the order reception screen, the second display processing unit 35 performs second display processing to generate an order completion screen including a request to transfer the case number to the sample and a sample delivery address, and to display the order completion screen on the user terminal 14. If there are multiple samples, the second display processing unit 35 displays the case number, which is the case number to which a branch number generated according to the number of pieces of sample registration information has been added, in the transfer request on the order completion screen. This branch number is, for example, an extracted branch number recorded in the sample registration information by the second storage processing unit 34.

[0024] In response to the case number entered by the user on the sample based on the transcription request, the sample reception processing unit 36 ​​reads out the case registration information linked to the case number and the sample registration information linked to the case registration information from the storage device 21, and performs sample reception processing to link a test ID that uniquely identifies the sample to be tested to the sample registration information.

[0025] Next, the operation of the mobile order system 1 according to the first embodiment will be described. In the mobile order system 1 according to the first embodiment, three processes are performed: pre-use registration process, order processing, and reception process, and in each process, the processing blocks shown in the calculation unit 20 in Fig. 1 are operated. Therefore, below, each of the pre-use registration process, order processing, and reception process will be described.

[0026] FIG. 2 is a sequence diagram illustrating the pre-use registration process in the mobile order system according to the first embodiment. As shown in FIG. 2, in the pre-use registration process, a user first submits a usage application using a user terminal (step S1). This usage application includes at least the desired user ID, password, and the name and address of the business operator desiring to use the mobile order system. Upon receiving the usage application, an operator of the mobile order server 10 inputs the desired user ID, password, name and address of the business operator desiring to use the mobile order system included in the usage application into the customer management processor 30, thereby performing a business operator registration process to generate business operator information (step S2). This business operator information is stored in the storage device 21. The customer management processor 30 also generates login information using the user ID and password desired by the user as authentication information (step S3). A reply is then sent to the user by email or the like to inform them that the usage application process has been completed. The email notifying them of the completion of the usage application process includes at least the user ID and password used for logging in and the URL of the login site.

[0027] Next, the user accesses the login site (step S4). The customer management processing unit 30 of the mobile order server 10 generates a login screen based on this site access and sends the information of the generated login screen to the user terminal (step S5). The user then enters their user ID and password into the login screen displayed on the user terminal 14 and sends a login request to the mobile order server 10 (step S6). The customer management processing unit 30 performs user authentication in response to receiving the user ID and password (step S7). This user authentication determines whether authentication is permitted or denied based on whether business information corresponding to the user ID and password matches the combination of the received user ID and password. If user authentication is denied, the customer management processing unit 30 notifies the user terminal 14 that authentication is not permitted (step S8). On the other hand, if user authentication is denied, the customer management processing unit 30 instructs the first display processing unit 31 to execute an order acceptance screen generation process (step S8).

[0028] The first display processing unit 31 generates an order acceptance screen for the business operator whose user authentication has been permitted based on an instruction from the customer management processing unit 30, and transmits the order acceptance screen to the user terminal 14 (step S9). Here, the order acceptance screen is generated as screen information divided into multiple layers. For example, in the mobile order system 1 according to the first embodiment, the order acceptance screen includes a top page that presents the functions provided to the user, and dedicated pages for each function. Therefore, FIG. 3 shows an example of the top page of the order acceptance screen in the mobile order system according to the first embodiment.

[0029] In the example shown in FIG. 3, the business name is displayed in the upper right corner, and multiple buttons are arranged on the screen. For example, the example shown in FIG. 3 shows a top page button B1, case buttons B2 and B6, a contact person button B3, a simple format selection button B4, a Ministry of Health, Labor and Welfare format selection button B5, and a contact person management button B7. The top page button B1 is a button for returning to the top page shown in FIG. 3 from another page. The case buttons B2 and B6 are buttons for transitioning to a case history page that references a list of past orders. The contact person button B3 is a button for transitioning to a page listing registered contact persons using the contact person management screen, which is transitioned to by selecting the contact person management button B7. The simple format selection button B4 is a button for transitioning to an order page where the business, which is the operating entity of the mobile order system 1, enters case registration information and sample registration information, which are required when creating a report in a simple format arbitrarily set by the business. The Ministry of Health, Labor and Welfare format selection button B4 is a button for transitioning to an order page where the business person, which is the operating entity of the mobile order system 1, enters case registration information and sample registration information, which are required when creating a report in a format specified by the Ministry of Health, Labor and Welfare. The person in charge management button B7 is a button for transitioning to a person in charge management page for registering the person in charge on the user side to whom the report is to be sent.

[0030] In the pre-use registration process, the user selects the staff member management button shown in FIG. 3 using the user terminal 14, which causes the first display processing unit 31 to generate a staff member management screen (steps S10 and S11). The user then enters staff member registration information based on the instructions displayed on the staff member management screen received from the mobile order server 10 and sends the staff member registration information to the mobile order server 10. In response to receiving the staff member registration information, the customer management processing unit 30 in the mobile order server 10 adds the staff member registration information to the business information (step S14). This staff member registration information is referenced after the test as the destination for the results of the test performed on the sample. As can be seen from the top page shown in FIG. 3, the staff member registration process can also be performed at any time after the start of use.

[0031] Next, an order processing in the mobile order system 1 according to the first embodiment will be described. FIG. 4 is a sequence diagram illustrating the order processing in the mobile order system according to the first embodiment. As shown in FIG. 4, in the order processing, first, the user accesses a login site (step S20). The customer management processing unit 30 of the mobile order server 10 generates a login screen based on the site access and transmits the information of the generated login screen to the user terminal (step S21). Then, the user enters a user ID and password on the login screen displayed on the user terminal 14 and transmits a login request to the mobile order server 10 (step S22). The customer management processing unit 30 performs user authentication in response to receiving the user ID and password (step S23). In this user authentication, whether authentication is permitted or not is determined based on whether or not there is business information corresponding to the user ID and password that matches the combination of the received user ID and password. If the user authentication is not permitted, the customer management processing unit 30 notifies the user terminal 14 that authentication is not permitted (step S24). On the other hand, if the user authentication is not permitted, the customer management processing unit 30 instructs the first display processing unit 31 to execute an order reception screen generation process (step S24).

[0032] The first display processing unit 31 generates an order acceptance screen for the business operator whose user authentication has been permitted based on an instruction from the customer management processing unit 30, and transmits the order acceptance screen to the user terminal 14 (step S25). Then, to process an order, the user selects the case registration button on the top page displayed on the user terminal 14 (step S26). More specifically, the case registration button is the simple format selection button B4 and the Ministry of Health, Labor and Welfare format selection button B5 in FIG. 3. The following explanation will describe the operation when the simple format selection button B4 is selected. When the simple format selection button B4 is selected in step S26, the first display processing unit 31 generates a case registration screen as an order acceptance screen and transmits this case registration screen to the user terminal 14 (step S27). The user enters the required information according to the instructions on the case registration screen displayed on the user terminal 14, and transmits the entered information to the mobile order server 10 as case registration information (step S28).

[0033] FIG. 5 illustrates an example of a case registration screen included in the order reception screen of the mobile order system according to the first embodiment. In the example shown in FIG. 5, the following items are displayed: report format, person in charge, analysis location, delivery plan, transcript recipient, post-analysis sample, subject, and message. The report format is automatically displayed in field F1 when the transcript format button is selected on the top page. The person in charge is displayed in field F2 in a format that allows free input. The analysis location is displayed in field F3 as a multiple-choice item with options pre-generated by the mobile order server 10. The delivery plan is displayed in field F4 as a multiple-choice item with options pre-generated by the mobile order server 10. The transcript recipient is displayed in field F5 in a format that allows free input. The post-analysis sample is an item that specifies how to handle the post-analysis sample and is displayed in field F6 as a multiple-choice item with options pre-generated by the mobile order server 10. The subject is displayed in field F7 in a format that allows free input. Messages are displayed in field F5 in a format that allows free input. In other words, the case registration information includes the destination of the sample, the handling of the sample after analysis, the format of the report created after analysis, and the destination of the return of the transcript. When the user selects the registration button B10 on the case registration screen, the case registration information is sent from the user terminal 14 to the mobile order server 10.

[0034] Next, in the mobile order server 10, the first storage processing unit 32 associates the received case registration information with the business operator information and stores it in the storage device 21 (step S29). After that, the case number determination processing unit 33 determines a case number corresponding to the case registration information (step S30). In addition, the first display processing unit 31 generates a sample registration screen as an order acceptance screen and sends it to the user terminal 14 (step S31). The user enters the necessary information according to the instructions on the sample registration screen displayed on the user terminal 14, and sends the entered content to the mobile order server 10 as sample registration information (step S32).

[0035] FIG. 6 illustrates an example of a sample registration screen included in the order reception screen of the mobile order system according to the first embodiment. In the example shown in FIG. 6, the following items are displayed: case number, sample number, sample name, collection date, collection location, and sample collector. The case number determined in step S30 is automatically displayed in field F11. The sample number is automatically displayed in field F12 by the first display processing unit 31 according to the number of registered samples. The sample name is displayed in field F13 in a format that allows the user operating the user terminal 14 to freely enter information to identify the sample. The collection date is displayed in field F14 as a multiple-choice item. The collection location is displayed in field F15 in a format that allows the user operating the user terminal 14 to freely enter information to identify the sample. The collection location is displayed in field F16 in a format that allows the user operating the user terminal 14 to freely enter information to identify the sample.

[0036] Then, the user operating the user terminal 14 selects button B20 labeled "Register next sample" if there are multiple samples, selects an order confirmation button (e.g., button B21) labeled "Sample registration complete" to complete sample registration, or selects button B22 labeled "Back" to return to the order registration screen. When button B20 is selected, the sample registration information currently input from the user terminal 14 to the mobile order server 10 is sent to the mobile order server 10, and the first display processing unit 31 sends a sample registration screen for registering the next sample to the user terminal 14. When button B21 is selected, the sample registration information currently input from the user terminal 14 to the mobile order server 10 is sent to the mobile order server 10, and then an order completion screen is sent from the mobile order server 10 to the user terminal 14.

[0037] 4, when sample registration information is received based on the processing of step S32, the mobile order server 10 uses the second storage processing unit 34 to link the sample registration information with the case registration information and store it in the storage device 21 (step S33). Furthermore, upon completion of step S33, the mobile order server 10 uses the second display processing unit 35 to generate an order completion screen including a request to transfer the case number to the sample and the delivery address of the sample, and displays the order completion screen on the user terminal 14 (step S34). Thereafter, the user of the user terminal 14 transfers the case number to a bag or the like containing the sample to be delivered, and the sample delivery procedure is completed (step S35).

[0038] FIG. 7 illustrates an example of an order completion screen in the mobile order system 1 according to the first embodiment. In the example shown in FIG. 7, field F21 displays an example of how to write the case number and sample number on the sample bag, along with a message requesting that the case number and sample number be written on the sample bag. Field F22 describes the destination for the sample. Field F23 displays, for reference, the correspondence between the sample collection location and the corresponding case number.

[0039] Next, FIG. 8 shows a sequence diagram illustrating the reception process in the mobile order system 1 according to the first embodiment. As shown in FIG. 8, in the reception process, first, a sample is received by courier or the like (step S40). The receptionist then inputs the case number or sample number printed on the sample bag into the mobile order server 10 (step S41). Upon receiving the input of the case number, the mobile order server 10 causes the sample reception processing unit 36 ​​to read the case registration information and sample registration information corresponding to the case number (step S42). If multiple samples are received in step S40, the sample number is also used as part of the case number in the process of step S42. Next, the sample reception processing unit 36 ​​determines a test ID that uniquely identifies the test sample from the sample registration information (step S43). The sample reception processing unit 36 ​​then associates the test ID with the sample registration information (step S44). Thereafter, based on an instruction from the sample reception processing unit 36, the case number determination processing unit 33 updates the flags of case numbers for which reception processing has already been completed to an unused flag (step S45).

[0040] As explained above, in the mobile order system 1 according to the first embodiment, by presenting a case number identifying the sample to be tested to the user terminal 14 and requesting that the case number be transcribed onto the sample bag, it becomes possible to accurately and uniquely identify the sample during reception processing even if the sample is sent from a location convenient for the user of the user terminal 14.

[0041] Note that the screens shown in Figures 3, 5, 6, and 7 are examples and can be changed as appropriate depending on the specifications of the mobile order system 1. For example, the case registration screen shown in Figure 5 and the sample registration screen shown in Figure 6 can be contained on a single page. Furthermore, the items displayed on each screen and the items to be prompted for input can be changed as appropriate depending on the characteristics of the sample.

[0042] The present invention is not limited to the above-described embodiment, and can be modified as appropriate within the scope of the invention. [Explanation of symbols]

[0043] 1. Mobile ordering system 10 Mobile Order Server 11 Input Devices 12 Display device 13 Public Networks 14 User terminal 20 Arithmetic section 21 Storage device 22 Communication Interface 23 Input Interface 24 Display Interface 30 Customer Management Department 31 First display processing unit 32 First storage processing unit 33 Case Number Determination Processing Unit 34 Second memory processing unit 35 Second display processing section 36 Sample reception processing section

Claims

1. a processor; A memory that stores various information, the processor a first display process of generating an order acceptance screen for the business corresponding to the user ID in response to receiving the user ID and password, and displaying the order acceptance screen on a user terminal operated by the user; a first storage process of linking case registration information indicating the order content input on the order reception screen with business operator information identifying the business operator and storing the linked information in the memory; a case number determination process for determining a case number corresponding to the case registration information; a second storage process of storing sample registration information that identifies the sample input on the order reception screen in the memory in association with the case registration information; a second display process for generating an order completion screen including a request to transfer the case number to a sample and a delivery address for the sample in response to tapping an order confirmation button displayed on the order reception screen, and displaying the order completion screen on the user terminal; A mobile ordering system configured to:

2. the processor The mobile order system of claim 1 further performs a sample reception process in which, in response to input of the case number written on the sample, the case registration information linked to the case number and the sample registration information linked to the case registration information are read from the memory, and an inspection ID that uniquely identifies the sample to be inspected is linked to the sample registration information.

3. The case number is a consecutive number within a predetermined range, and an in-use flag is attached when the case number is assigned to the case registration information, and the in-use flag is updated to an unused flag when the sample reception process is completed, The mobile order system according to claim 2, wherein the case number determination process determines the case number from a number with an unused flag.

4. A mobile order system as described in claim 1, wherein if there are multiple samples, the case registration information is recorded in association with multiple pieces of sample registration information, and the order completion screen displays the case number, which is the case number to which a sub-number generated according to the number of pieces of sample registration information is added, in the transcription request text.

5. The mobile order system of claim 1, wherein the user ID and password are determined in response to a usage application from the business operator and are stored in the memory linked to business operator information identifying the business operator.

6. a first display process of generating an order acceptance screen for the business corresponding to the user ID in response to receiving the user ID and password, and displaying the order acceptance screen on a user terminal operated by the user; a first storage process of storing in a memory, in association with business operator information identifying a business operator, order registration information indicating the order content input on the order reception screen; a case number determination process for determining a case number corresponding to the case registration information; a second storage process of storing sample registration information that identifies the sample input on the order reception screen in the memory in association with the case registration information; a second display process for generating an order completion screen including a request to transfer the case number to a sample and a delivery address for the sample in response to tapping an order confirmation button displayed on the order reception screen, and displaying the order completion screen on the user terminal; A mobile order program that causes a computer to execute the above.

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