Information output system and information output method

Abstract

To provide an information output system capable of outputting information to grasp the usage status of collective facilities.SOLUTION: An information output system 10 includes: multiple private sections 102 included in a housing complex 100; an acquisition unit 84 that acquires facility-related information about residents of at least one of the multiple private sections 102; and a first output unit 85 that outputs a piece of facility-related information representing the state of at least one of the multiple private sections 102 and multiple residents in a state where the multiple private sections 102 and multiple residents are not identified based on acquired facility-related information.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to an information output system and the like. [Background technology]

[0002] Patent Document 1 discloses an intercom system used in apartment buildings. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2013-38817 Summary of the Invention [Problem to be solved by the invention]

[0004] The present invention provides an information output system that can output information for understanding the usage status of a collective facility such as an apartment building (such as the environment within the collective facility and the characteristics of the users of the collective facility). [Means for solving the problem]

[0005] An information output system according to one embodiment of the present invention includes an acquisition unit that acquires facility-related information relating to at least one of a plurality of facilities included in a collective facility and users of the plurality of facilities, and a first output unit that outputs collective state information indicating the collective state of at least one of the plurality of facilities and the plurality of users based on the acquired facility-related information, without identifying the plurality of facilities and the plurality of users.

[0006] An information output method according to one aspect of the present invention includes an acquisition step of acquiring facility-related information relating to at least one of a plurality of facilities included in a collective facility and users of the plurality of facilities, and a first output step of outputting collective state information indicating the collective state of at least one of the plurality of facilities and the plurality of users based on the acquired facility-related information, without identifying the plurality of facilities and the plurality of users.

[0007] A program according to one aspect of the present invention is a program for causing a computer to execute the information output method. [Effects of the Invention]

[0008] The information output system etc. of the present invention can output information for understanding the usage status of a public facility. [Brief explanation of the drawings]

[0009] [Figure 1] FIG. 1 is a block diagram showing a functional configuration of an information output system according to an embodiment. [Figure 2] FIG. 2 is a flowchart of a first operation example of the information output system according to the embodiment. [Figure 3] FIG. 3 is a diagram showing an example of a display screen when a predetermined operation is performed in the first operation example. [Figure 4] FIG. 4 is a diagram illustrating an example of classification of the set state information. [Figure 5] FIG. 5 is a diagram showing an example of a display screen of the collection state information. [Figure 6] FIG. 6 is a flowchart of a second operation example of the information output system according to the embodiment. [Figure 7] FIG. 7 is a diagram showing an example of a display screen when a predetermined operation is performed in the second operation example. [Figure 8] FIG. 8 is a diagram showing an example of a display screen of the individual state information. DETAILED DESCRIPTION OF THE INVENTION

[0010] Hereinafter, the embodiments will be described in detail with reference to the drawings. Note that the embodiments described below are all comprehensive or specific examples. The numerical values, shapes, materials, components, component placement and connection forms, steps, and step order shown in the following embodiments are merely examples and are not intended to limit the present invention. Furthermore, among the components in the following embodiments, components not recited in independent claims will be described as optional components.

[0011] It should be noted that the drawings are schematic diagrams and are not necessarily strict illustrations. In addition, in the drawings, substantially the same components are denoted by the same reference numerals, and overlapping descriptions may be omitted or simplified.

[0012] (Embodiment) [composition] First, the configuration of an information output system according to an embodiment will be described below. Fig. 1 is a block diagram showing the functional configuration of an information output system according to an embodiment.

[0013] The information output system 10 shown in FIG. 1 is a system capable of outputting collective status information based on facility-related information relating to multiple apartment buildings 100. The facility-related information is information relating to at least one of multiple private units 102 included in the apartment building 100 and the residents of the multiple private units 102, and the collective status information is information indicating the collective status of at least one of the multiple private units 102 and the multiple residents. The collective status information is provided to, for example, an information terminal 90 used by an employee of the management company of the apartment building 100. The apartment building 100 is an example of a collective facility, and more specifically, is an apartment building, a dormitory, company housing, etc. One apartment building 100 has a common area 101 and multiple private units 102. The private units 102 are an example of a facility included in the collective facility. The residents of the private units 102 are an example of a user of a facility included in the collective facility.

[0014] The common area 101 is provided with a lobby intercom 20, a control device 30, a gateway device 40, an auto-lock door 60, and a common delivery box 70. Each of the private areas 102 is provided with an intercom master unit 50, a delivery box 56 for the resident's personal use, and an environmental sensor 57, and a wearable sensor 58. The information output system 10 is configured to operate in conjunction with the devices provided in the apartment building 100. , and a device located within the apartment complex 100 Equipped with.

[0015] In addition, a server device 80 and an information terminal 90 are located outside the apartment building 100. The information output system 10 is Located Equipped with a device.

[0016] The following describes each device included in the information output system 10. The lobby intercom 20 is an information terminal installed outside (on the outdoor side) of the auto-locking door 60 at the entrance (i.e., the common area 101) of the apartment building 100. The lobby intercom 20 controls the auto-locking door 60, for example.

[0017] The control device 30 is a device that controls devices installed within the apartment building 100 and controls communications between devices installed within the apartment building 100 (for example, communications between the lobby intercom 20 and the intercom master unit 50).

[0018] The gateway device 40 is a communication device that enables devices installed in the apartment building 100, such as the intercom master unit 50, to communicate with the server device 80 via a wide area communication network such as the Internet.

[0019] Intercom master unit 50 is an information terminal fixedly installed in private unit 102 of apartment building 100. Intercom master unit 50 performs information processing and the like to enable residents of private unit 102 to communicate with visitors via lobby intercom 20 or an intercom handset (not shown). The intercom handset is a so-called door phone, and is installed outside the entrance to private unit 102. Intercom master unit 50 specifically includes first communication unit 51, information processing unit 52, memory unit 53, microphone 54, and second communication unit 55.

[0020] The first communication unit 51 is a communication circuit (communication module) that enables the intercom master unit 50 to communicate with the control device 30 via a local communication network. The communication performed by the first communication unit 51 is, for example, wired communication, but may also be wireless communication. The communication standard of the communication performed by the first communication unit 51 is not particularly limited.

[0021] The information processing unit 52 processes information to enable a resident to communicate with a visitor via the lobby intercom 20 or the intercom handset. The information processing unit 52 is realized, for example, by a microcomputer, but may also be realized by a processor or a dedicated circuit. The functions of the information processing unit 52 are realized when the microcomputer or processor constituting the information processing unit 52 executes a computer program stored in the memory unit 53.

[0022] The storage unit 53 is a storage device that stores computer programs and the like executed by the information processing unit 52. The storage unit 53 is realized by, for example, a semiconductor memory.

[0023] The microphone 54 picks up the voices emitted when the resident talks with a visitor. The microphone 54 also picks up noise in the exclusive area 102. The microphone 54 is realized by, for example, a condenser microphone, a dynamic microphone, or a MEMS (Micro Electro Mechanical Systems) microphone.

[0024] Second communication unit 55 is a communication circuit (communication module) that enables intercom master unit 50 to communicate with delivery box 56, environmental sensor 57, and wearable sensor 58. Second communication unit 55 performs wireless communication (short-range wireless communication) in accordance with a communication standard such as BLE (Bluetooth (registered trademark) Low Energy), but may also perform wired communication.

[0025] Delivery locker 56 is a storage device in which a delivery person from a parcel delivery company stores parcels addressed to the resident when the resident is absent from private unit 102. Delivery locker 56 is a delivery locker used by the resident personally. Delivery locker 56 senses whether or not a parcel has been stored in delivery locker 56, and transmits storage information indicating whether or not a parcel has been stored as a result of the sensing (i.e., information indicating the storage status) to intercom base unit 50 (second communication unit 55).

[0026] The environmental sensor 57 senses the environment within the exclusive section 102. The environmental sensor 57 also transmits the sensing result, that is, environmental information, to the intercom master unit 50 (second communication unit 55). The environmental sensor 57 is, for example, an illuminance sensor, a temperature sensor, a humidity sensor, or a particulate matter concentration sensor.

[0027] Wearable sensor 58 is worn by the resident and senses vital information of the resident. Wearable sensor 58 also transmits the sensed vital information to intercom base unit 50 (second communication unit 55). The vital information includes, for example, the number of steps taken, body temperature, blood pressure, heart rate, and activity level. Wearable sensor 58 is, for example, a wristband-type or watch-type sensor worn on the wrist of the subject, but may also be a glasses-type sensor. Note that instead of wearable sensor 58, a mobile terminal such as a smartphone may sense the vital information and transmit the sensed vital information to intercom base unit 50 (second communication unit 55).

[0028] The auto-locking door 60 is a door provided at the entrance of the apartment building 100 (i.e., the common area 101). In other words, the auto-locking door 60 is an entrance / exit door to the common area 101 of the apartment building 100. The auto-locking door 60 is automatically locked (or closed) a certain time after it is unlocked (or opened). The door that the auto-locking door 60 has may be a sliding door or a swing door. Note that unlocking here means, for example, releasing the locking mechanism (such as an electric lock) of the auto-locking door 60. Opening means, for example, releasing the locking mechanism and then opening the auto-locking door 60.

[0029] The delivery box 70 is a storage device in which a delivery person from a parcel delivery company stores parcels addressed to a resident when the resident is absent from the private unit 102. The delivery box 70 is a delivery box shared by multiple residents living in the apartment complex 100. The delivery box 70 senses whether or not a parcel has been stored in the delivery box 70, and transmits storage information indicating whether or not a parcel has been stored as a result of the sensing (i.e., information indicating the storage status) to the server device 80 via the control device 30 and the gateway device 40.

[0030] The server device 80 performs a process of outputting collective state information (hereinafter also referred to as information output process) based on facility-related information acquired from the gateway device 40 provided in each of the multiple apartment buildings 100. The server device 80 is a cloud server provided outside the apartment building 100. The server device 80 is used, for example, by a first business operator that provides each device (such as an intercom system) provided in the apartment building 100. Specifically, the server device 80 includes a communication unit 81, an information processing unit 82, and a storage unit 83.

[0031] The communication unit 81 is a communication module (communication circuit) that enables the server device 80 to communicate with the gateway device 40 provided in each of the multiple apartment buildings 100, the information terminal 90, and the like via a wide area communication network. The communication performed by the communication unit 81 is, for example, wired communication, but may also be wireless communication. There are no particular limitations on the communication standard used for the communication. The communication unit 81 may also have a function of communicating with the information terminal 90 via a local communication network.

[0032] The information processing unit 82 performs the information output process described above. The information processing unit 82 is realized by, for example, a microcomputer, but may also be realized by a processor. The information processing unit 82 has, as functional components, an acquisition unit 84, a first output unit 85, a second output unit 86, and a setting unit 87. The functions of the acquisition unit 84, the first output unit 85, the second output unit 86, and the setting unit 87 are realized, for example, by a microcomputer or a processor constituting the information processing unit 82 executing a computer program stored in the storage unit 83. The detailed functions of the acquisition unit 84, the first output unit 85, the second output unit 86, and the setting unit 87 will be described later.

[0033] The storage unit 83 is a storage device that stores information necessary for the information output process, computer programs executed by the information processing unit 82, etc. The storage unit 83 is realized by, for example, an HDD (Hard Disk Drive), but may also be realized by a semiconductor memory or the like.

[0034] The information terminal 90 is an information terminal used by an employee of a second business operator different from the first business operator to receive information such as apartment status information from the server device 80. The second business operator is, for example, a management business operator of the apartment complex 100. The information terminal 90 is a stationary information terminal such as a personal computer, but may also be a portable information terminal such as a smartphone or tablet terminal. The information terminal 90 includes a display unit 91 and an operation reception unit 92.

[0035] The display unit 91 displays a display screen to visualize information such as the collection state information received from the server device 80. The display unit 91 is realized by a display panel such as a liquid crystal panel or an organic EL panel, for example.

[0036] The operation reception unit 92 receives operations from employees, etc. The operation reception unit 92 is realized by, for example, a mouse and a keyboard, but may also be realized by a touch panel.

[0037] [Example 1] As described above, the information output system 10 can output apartment status information based on facility-related information about a plurality of apartment buildings 100. An operation example 1 of such an information output system 10 will be described below. FIG. 2 is a flowchart of the operation example 1 of the information output system 10.

[0038] In each of the multiple apartment buildings 100, each of the multiple intercom master units 50 acquires facility-related information (S11). The facility-related information is information about at least one of the multiple private units 102 included in the apartment building 100 and the residents of the multiple private units 102.

[0039] The facility-related information includes voice information of the residents and noise information of the exclusive section 102, which are acquired by the microphone 54. The voice information of the residents and the noise information of the exclusive section 102 are provided with timestamp information indicating the date and time when the information was acquired by the microphone 54.

[0040] The resident's voice information is information indicating the resident's speech, specifically, information indicating the volume of the resident's speaking voice, the pitch (frequency) of the speaking voice, the time the speech was made, the duration of the speech, etc. The noise information of the exclusive section 102 is information indicating the volume of the noise in the exclusive section 102, the pitch (frequency) of the noise, the time the noise was made, etc.

[0041] For example, the information processing unit 52 of the intercom base unit 50 can regard the sound picked up by the microphone 54 when the intercom base unit 50 is processing a call with the lobby intercom 20 or an intercom handset as the resident's speech, and can regard the sound picked up by the microphone 54 when the intercom base unit 50 is not processing a call as noise. Note that the information processing unit 52 may determine whether the sound picked up by the microphone 54 is speech or noise based on the feature amount of the sound signal obtained from the microphone 54, etc.

[0042] The facility-related information acquired in step S11 includes environmental information of the exclusive section 102, vital sign information of the resident, and storage information of the delivery box 56, which are acquired (received) by the second communication unit 55. The environmental information of the exclusive section 102, vital sign information of the resident, and storage information of the delivery box 56 are provided with timestamp information indicating the date and time when the information was sensed.

[0043] Environmental information of the exclusive section 102 is information obtained by sensing with the environmental sensor 57, and specifically, information indicating the illuminance, temperature, humidity, and particulate matter concentration in the exclusive section 102. Vital information of the resident is information obtained by sensing with the wearable sensor 58, and specifically, information indicating the resident's number of steps, body temperature, blood pressure, heart rate, and activity level. Storage information of the delivery locker 56 is information obtained by sensing the delivery locker 56, and is, for example, information indicating the retention time of a package (the length of time from when it is stored until it is removed).

[0044] When the information processing unit 52 acquires this facility-related information, it assigns the room number of the exclusive section 102 to the facility-related information and transmits it to the control device 30 (S12). The room number is stored in the memory unit 53 when the intercom base unit 50 is installed in the exclusive section 102, and the information processing unit 52 can identify the room number of the exclusive section 102 by referring to the memory unit 53. More specifically, the facility-related information with the assigned room number is transmitted to the control device 30 by the first communication unit 51. The facility-related information is transmitted, for example, periodically.

[0045] When the control device 30 receives the facility-related information from the intercom master unit 50, the control device 30 transmits the received facility-related information to the gateway device 40 (S13).

[0046] The gateway device 40 receives the facility-related information from the control device 30. The gateway device 40 includes the gateway ID in the received facility-related information and transmits it to the server device 80 (S14).

[0047] The gateway ID is information for distinguishing the gateway device 40 from other gateway devices 40, and is also information for distinguishing one apartment building 100 from another apartment building 100. The gateway ID is, for example, a device ID of the gateway device 40, such as a MAC (Media Access Control) address. The gateway ID is, for example, stored in advance in a storage unit (not shown) provided in the gateway device 40.

[0048] It is not essential that a gateway ID is used as information for distinguishing one apartment building 100 from another apartment building 100. For example, the ID of the control device 30 may be used instead of the gateway ID. The ID of the control device 30 is, for example, a device ID of the control device 30 such as a MAC address. The ID of the control device 30 may be stored in advance in a storage unit, for example. (not shown) is stored in

[0049] The communication unit 81 of the server device 80 receives the facility-related information to which the room number and gateway ID have been assigned. The acquisition unit 84 acquires the received facility-related information and stores it in the storage unit 83 (S15).

[0050] According to the processing of steps S11 to S15 described above, facility-related information relating to the multiple private units 102 or their residents included in each of the multiple apartment buildings 100 is stored in the memory unit 83 of the server device 80. Which private unit 102 in which apartment building 100 the facility-related information was acquired or sensed from can be identified by the gateway ID and room number.

[0051] Here, server device 80 is a server used by the first business operator that provided the intercom system (including gateway device 40) to the apartment building 100. The first business operator knows which gateway device 40 is installed in which apartment building 100 (i.e., which gateway ID indicates which apartment building 100). The first business operator also knows the correspondence between the location (address) of the apartment building 100 and the floor plan of the apartment building 100 (a diagram showing the location of the private section 102 in the apartment building 100), and the gateway ID. Information indicating such correspondence is stored in memory unit 83 of server device 80.

[0052] According to the information indicating such correspondence, facility-related information is associated with the location of the apartment building 100 to which the exclusive use unit 102 from which the facility-related information was acquired or sensed belongs, and with the location of the exclusive use unit 102 within the apartment building 100 (specifically, the building, floor, direction, etc.). This makes it possible to set aggregation units such as "area unit," "apartment unit," "apartment floor unit," and "apartment building unit," which will be described later.

[0053] Thereafter, an employee of the second business (for example, the management business of the apartment complex 100) performs a predetermined operation on the information terminal 90 to receive the collection status information from the server device 80, and the operation reception unit 92 receives the predetermined operation (S16). The predetermined operation includes an operation to specify a period, an operation to specify the content of the collection status information, and an operation to specify the aggregation unit. When the predetermined operation is received, a display screen such as that shown in FIG. 3 is displayed on the display unit 91. FIG. 3 is a diagram showing an example of the display screen when the predetermined operation is performed.

[0054] The employee of the second business can specify the target period (year, month, and date) through the display screen shown in Figure 3. The employee of the second business can also specify the content of the collection status information through the display screen shown in Figure 3. In other words, the employee of the second business can specify what information they want to receive.

[0055] The range of information that can be specified (in other words, the range of information output by the information output system 10) may be changed depending on which second business operator is. That is, the viewing authority may be different for each second business operator. For example, the identification information (ID) of the second business operator is input to the information terminal 90, and the identification information is transmitted to the server device 80, so that the viewing authority can be different for each second business operator.

[0056] When specifying the content of the group status information, first, the group status information category is specified. Fig. 4 is a diagram showing an example of the category of group status information. As shown in Fig. 4, for example, an employee of the second business operator may specify the category of "health condition," and then further specify one or more of the specific information belonging to the category of "health condition," such as the number of steps, body temperature, blood pressure, heart rate, and activity level.

[0057] 4, the "health condition" category (i.e., the category related to the resident's health condition) and the "comfort" category (i.e., the category related to the resident's comfort) are each an example of a category related to the resident's condition. The "trouble" category (i.e., the category related to the resident's trouble), the "noise" category (i.e., the category related to the noise in the exclusive use area 102), and the "delivery storage information" category (i.e., the category related to the storage status of the delivery box 56) are each an example of a category related to a condition that affects the resident (in other words, a category related to the resident's characteristics (temperament)).

[0058] The divisions shown in FIG. 4 are an example, and some of the divisions shown in FIG. 4 may not be provided, or divisions not shown in FIG. 4 may be provided.

[0059] Furthermore, through the display screen shown in FIG. 3, an employee of the second business can specify the aggregation unit for the collective status information. Examples of aggregation units include "area unit," "apartment unit," "apartment floor (floor) unit," and "apartment building unit." For example, when "area unit" is specified, an area is further specified, and facility-related information acquired or sensed in the private units 102 of one or more apartment buildings 100 belonging to the specified area is aggregated. When "apartment unit" is specified, one apartment building 100 is further specified, and facility-related information acquired or sensed in the private units 102 of the specified apartment building 100 is aggregated. When "apartment floor unit" is specified, one apartment building 100 and floor are further specified, and facility-related information acquired or sensed in the private units 102 located on the specified floor of the specified apartment building 100 is aggregated. The same applies when "apartment building unit" is specified.

[0060] Note that these counting units are just examples, and some of these counting units may not be provided, or counting units not shown in Figure 4 may be provided. For example, a counting unit such as "direction in an apartment building" (west-facing exclusive areas, east-facing exclusive areas, etc.) may be provided, or a counting unit such as "south-facing exclusive areas" may be provided.

[0061] In this way, the aggregation unit (set) is determined based on, for example, multiple areas of the apartment building 100. In this case, the area may correspond to a building, may correspond to a floor in the multi-level structure of the apartment building 100, or may be an area divided according to a direction (west side, east side, etc.).

[0062] After step S16, the information terminal 90 transmits an information provision request to the server device 80 (S17). The information provision request includes information indicating the specified period, the contents of the specified aggregation state information, and the specified aggregation unit.

[0063] The communication unit 81 of the server device 80 receives the information provision request, and the first output unit 85 processes the facility-related information stored in the storage unit 83 based on the received information provision request. Specifically, the first output unit 85 extracts facility-related information that meets specified conditions from the facility-related information stored in the storage unit 83, and processes the extracted facility-related information to generate and output group status information (S18). The communication unit 81 also transmits the output group status information to the information terminal 90 (S19). Note that an API (Application Programming Interface) may be used to transmit (or receive) the group status information.

[0064] The information terminal 90 receives the group status information and visualizes (displays) the received group status information (S20). Fig. 5 is a diagram showing an example of a display screen for group status information. In the example of Fig. 5, the display screen displays a histogram showing the frequency with which noise levels in a certain apartment building 100 exceed a predetermined value for each time period.

[0065] There are no particular limitations on what kind of information the collective status information is (how the facility-related information is statistically processed or processed) and how the collective status information is visualized. For example, the average or maximum noise level in a certain apartment building 100 may be displayed in text.

[0066] Furthermore, the collective status information for a plurality of apartment buildings 100 may be displayed simultaneously. In other words, a plurality of pieces of collective status information corresponding to a plurality of properties may be displayed in a list or side-by-side arrangement. This makes it easier to compare each property. Furthermore, a plurality of pieces of collective status information corresponding to a plurality of types of divisions in a certain apartment building 100 (for example, two or more of "health condition," "comfort," "trouble," "noise," and "delivery storage information") may be displayed simultaneously. In other words, a plurality of pieces of collective status information corresponding to a plurality of divisions may be displayed in a list or side-by-side arrangement. This makes it easier to compare each division. Furthermore, the collective status information for each floor in a certain apartment building 100 may be displayed simultaneously.

[0067] The group status information does not reveal the private units 102 from which the facility-related information that forms the basis of the group status information was acquired or sensed, nor the occupants of those private units 102. In other words, the group status information can be said to be information that indicates the state of at least one of the private units 102 and the occupants as a group, without identifying the private units 102 or the occupants. By not identifying the private units 102 or the occupants, the privacy of the occupants is protected.

[0068] In this way, the information output system 10 can provide group status information that indicates the living environment of a certain area / apartment building / floor of an apartment building, etc., and the health condition or characteristics (temperament, risk of trouble) of the residents of a certain area / apartment building / floor of an apartment building, etc. The information output system 10 can selectively provide (output) group status information that meets the request of the second business operator from among multiple types of group status information.

[0069] The second business operator who receives the information on the state of the community can improve the living environment, recommend services to improve health, identify signs of trouble, and support residents in forming communities.

[0070] In operation example 1, acquisition unit 84 of server device 80 acquires facility-related information from intercom master unit 50 (intercom device) provided in exclusive unit 102, but it may also acquire facility-related information without passing through intercom master unit 50. For example, acquisition unit 84 may acquire storage information of shared delivery box 70. In this case, the storage information is acquired by acquisition unit 84 from delivery box 70 via gateway device 40 and communication unit 81.

[0071] [Example 2] The information output system 10 can also output individual status information indicating the status of the exclusive use unit 102 and the occupant of the exclusive use unit 102 when the exclusive use unit 102 is identified. A second operational example of such an information output system 10 will now be described. Figure 6 is a flowchart of the second operational example of the information output system 10.

[0072] A large amount of facility-related information is stored in advance in the storage unit 83 of the server device 80 through the processes in steps S11 to S15.

[0073] Thereafter, the employee of the second business performs a predetermined operation on the information terminal 90 to receive the individual status information from the server device 80, and the operation reception unit 92 receives the predetermined operation (S21). The predetermined operation includes an operation to specify a period, an operation to specify the content of the individual status information, and an operation to specify the exclusive unit 102. When the predetermined operation is received, a display screen such as that shown in Fig. 7 is displayed on the display unit 91. Fig. 7 is a diagram showing an example of the display screen when the predetermined operation is performed.

[0074] Detailed explanations of the operation for specifying the period and the operation for specifying the content of the individual state information will be omitted because they are the same as those in Operation Example 1. When the exclusive use unit 102 is specified, first the apartment building is specified, and then the exclusive use unit 102 (room number) of the apartment building is specified.

[0075] Next, the information terminal 90 transmits an information provision request to the server device 80 (S22). The information provision request includes information indicating the specified period, the contents of the specified individual status information, and the specified exclusive part 102.

[0076] The communication unit 81 of the server device 80 receives the information provision request, and the second output unit 86 processes the facility-related information stored in the storage unit 83 based on the received information provision request. Specifically, the second output unit 86 extracts facility-related information that meets specified conditions from the facility-related information stored in the storage unit 83, and processes the extracted facility-related information to generate and output individual status information (S23). Furthermore, the communication unit 81 transmits the output individual status information to the information terminal 90 (S24). Note that an API may be used to transmit (or receive) the individual status information.

[0077] The information terminal 90 receives the individual status information and visualizes (displays) the received individual status information (S25). Fig. 8 is a diagram showing an example of a display screen for individual status information. In the example of Fig. 8, the display screen displays a histogram showing the frequency with which the noise level in a certain apartment building 100 exceeds a predetermined value for each time period.

[0078] There are no particular limitations on what kind of information the individual status information is (how the facility-related information is statistically processed or manipulated) or how the individual status information is visualized. For example, the average or maximum noise level in a certain exclusive section 102 may be displayed in text. Furthermore, the individual status information for multiple exclusive sections 102 may be displayed simultaneously, or multiple types of individual status information for a certain exclusive section 102 may be displayed simultaneously.

[0079] In this way, the information output system 10 can provide individual condition information indicating the living environment of the designated exclusive unit 102, the health condition or characteristics (temperament, risk of trouble) of the resident of the designated exclusive unit 102, etc.

[0080] The second business operator (the business operator managing the apartment complex 100) has personal information (such as age, gender, and name) of the residents of the private units 102 in the apartment complex 100 that the second business operator manages. If such personal information is provided to the server device 80 (first business operator), the server device 80 can provide the personal information of the residents of the private units 102 from which facility-related information has been acquired or sensed.

[0081] If the facility-related information and personal information are linked in the server device 80, the second business operator can specify the personal information and receive the individual status information. Furthermore, the server device 80 can output (provide) the individual status information in a state where the personal information of the resident has been identified. Note that the individual status information may be information that indicates the status of at least one of the exclusive unit 102 and the resident, in a state where at least one of the exclusive unit 102 and the resident is identified.

[0082] Also, the individual status information may be configured so that only second businesses that have permission to view the information can receive it. That is, the server device 80 may have a function to set permission to view the information (in other words, to restrict viewing of the individual status information). The permission to view the information is set by the setting unit 87.

[0083] Furthermore, the setting unit 87 may set the viewing authority as follows: when the information terminal 90 is connected to the server device 80 (communication unit 81) through a local communication network, the setting unit 87 grants the information terminal 90 the authority to view the individual state information, and when the information terminal 90 is connected to the server device 80 (communication unit 81) through a wide area communication network, the setting unit 87 does not grant the information terminal 90 the authority to view the individual state information. In this case, the second operator can view both the aggregate state information and the individual state information when the information terminal 90 is connected to the server device 80 through the local communication network, but can only view the aggregate state information when the information terminal 90 is connected to the server device 80 through the local communication network.

[0084] [Variations] In the above embodiment, the group status information is provided to the management company of the apartment complex 100, but it may also be provided to other companies. The group status information may also be provided to general users (individuals). For example, the group status information is useful for general users to compare and consider when choosing an area and apartment complex to live in.

[0085] Furthermore, the information output system 10 may manage the health condition of the resident using vital sign information from the facility-related information stored in the storage unit 83 of the server device 80. For example, if the health condition of the resident deteriorates, the information processing unit 82 may notify the resident's family doctor or the resident's family members who live far away. In this case, the notification destination is stored (registered) in advance in the storage unit 83.

[0086] [Effects, etc.] As described above, the information output system 10 includes an acquisition unit 84 that acquires facility-related information related to at least one of the multiple private units 102 included in the apartment building 100 and the residents of the multiple private units 102, and a first output unit 85 that outputs collective status information that indicates the collective status of at least one of the multiple private units 102 and the multiple residents, without identifying the multiple private units 102 or the multiple residents, based on the acquired facility-related information. The apartment building 100 is an example of a collective facility, and the private units 102 are an example of a facility included in the collective facility. The residents of the private units 102 are an example of users of the facilities included in the collective facility.

[0087] Such an information output system 10 can output apartment status information for understanding the usage status of the apartment building 100.

[0088] Furthermore, for example, the first output unit 85 outputs group state information from group state information classified into a plurality of types.

[0089] Such an information output system 10 can output a plurality of types of apartment status information for grasping the utilization status of the apartment building 100.

[0090] Furthermore, for example, the multiple types of categories include at least one of categories related to the state of the occupant and categories related to states that affect the occupant.

[0091] Such an information output system 10 can output collective status information for grasping at least one of the status of the resident and the status affecting the resident.

[0092] Furthermore, for example, the category related to the occupant's condition includes at least one of a category related to the occupant's health condition and a category related to the occupant's comfort.

[0093] Such an information output system 10 can output collective state information for grasping at least one of the health state of the occupants and the comfort level of the occupants.

[0094] Furthermore, for example, the categories relating to conditions affecting residents include at least one of a category relating to troubles with residents, a category relating to noise in private area 102, and a category relating to the storage status of delivery box 56 or delivery box 70 installed in apartment building 100. Delivery box 56 or delivery box 70 is an example of a storage device.

[0095] Such information output system 10 can output apartment status information for grasping at least one of troubles of residents, noise in private area 102, and storage status of delivery box 56 or delivery box 70.

[0096] Also, for example, the apartment complex 100 has multiple areas, and the complex is determined based on the area.

[0097] Such an information output system 10 can output apartment status information for understanding the usage status of the area of ​​the apartment building 100.

[0098] Also, for example, the apartment building 100 has a hierarchical structure, and the areas correspond to the respective floors in the hierarchical structure.

[0099] Such an information output system 10 can output apartment status information for understanding the usage status of each floor of an apartment building 100 having a multi-story structure.

[0100] Also, for example, a collection is determined based on the area to which the apartment building 100 belongs, and the first output unit 85 outputs collection status information indicating the status of the apartment building 100 included in the area as a collection.

[0101] Such an information output system 10 can output apartment status information for understanding the usage status of apartment buildings 100 in the area.

[0102] Furthermore, for example, the information output system 10 further includes a second output unit 86 that outputs individual status information indicating the status of at least one of the exclusive use unit 102 and the resident, when at least one of the exclusive use unit 102 and the resident is identified based on the acquired facility-related information.

[0103] Such an information output system 10 can output individual status information for grasping the usage status of a specific private section 102 in the apartment building 100.

[0104] Furthermore, for example, the acquisition unit 84 acquires facility-related information from the intercom master unit 50 provided in the exclusive unit 102. The intercom master unit 50 is an example of an intercom device.

[0105] The information output system 10 as described above can output apartment status information for grasping the utilization status of the apartment building 100 based on the facility-related information acquired from the intercom master unit 50.

[0106] In addition, the information output method executed by a computer such as the information output system 10 includes an acquisition step of acquiring facility-related information regarding at least one of the multiple private units 102 included in the apartment building 100 and the residents of the multiple private units 102, and a first output step of outputting collective status information indicating the collective status of at least one of the multiple private units 102 and the multiple residents, without identifying the multiple private units 102 and the multiple residents, based on the acquired facility-related information.

[0107] Such an information output method can output apartment status information for understanding the usage status of the apartment complex 100.

[0108] (Other embodiments) Although the embodiments have been described above, the present invention is not limited to the above-described embodiments.

[0109] For example, in the above embodiment, the information output system is applied to an apartment building, but it may also be applied to a collective facility other than an apartment building. For example, the information output system can be applied to a collective facility including multiple facilities (multiple companies, departments, divisions, etc.), such as an office, a factory, a research facility, a medical facility, or an accommodation facility.

[0110] For example, in the above embodiment, the information output system is realized by a plurality of devices, but it may be realized as a single device. For example, the information output system may be realized as a single device corresponding to a server device. When the information output system is realized by a plurality of devices, the components (especially functional components) of the information output system may be allocated in any manner among the plurality of devices.

[0111] For example, the communication method between the devices in the above-described embodiments is not particularly limited. Furthermore, a relay device (such as a broadband router) (not shown) may be involved in the communication between the devices.

[0112] In the above-described embodiment, the processing performed by a specific processing unit may be performed by another processing unit. The order of multiple processing operations may be changed, or multiple processing operations may be performed in parallel.

[0113] In the above-described embodiments, each component may be realized by executing a software program suitable for that component, or by a program execution unit such as a CPU or processor reading and executing a software program recorded on a recording medium such as a hard disk or semiconductor memory.

[0114] Furthermore, each component may be realized by hardware. For example, each component may be a circuit (or integrated circuit). These circuits may form a single circuit as a whole, or each may be a separate circuit. Furthermore, each of these circuits may be a general-purpose circuit or a dedicated circuit.

[0115] Furthermore, the general or specific aspects of the present invention may be realized as a system, an apparatus, a method, an integrated circuit, a computer program, or a computer-readable recording medium such as a CD-ROM, or as any combination of a system, an apparatus, a method, an integrated circuit, a computer program, and a recording medium.

[0116] For example, the present invention may be realized as the server device of the above-described embodiment, or as an information output method executed by a computer such as the information output system of the above-described embodiment, or as a program for causing a computer to execute the information output method (in other words, a computer program product).The present invention may also be realized as a computer-readable non-transitory recording medium on which such a program is recorded.

[0117] In addition, the present invention also includes forms obtained by applying various modifications to each embodiment that a person skilled in the art would think of, or forms realized by arbitrarily combining the components and functions of each embodiment within the scope that does not deviate from the spirit of the present invention. [Explanation of symbols]

[0118] 10 Information Output System 50 Intercom base unit (intercom device) 84 Acquisition Department 85 First output section 86 Second output section 100 Apartment complexes (community facilities) 101 Common area 102 Private area (facilities)

Claims

1. an acquisition unit that acquires facility-related information regarding at least one of a plurality of facilities included in the collective facility and users of the plurality of facilities; a first output unit that outputs, based on the acquired facility-related information, aggregate state information that indicates an aggregate state of at least one of the plurality of facilities and the plurality of users without specifying the plurality of facilities and the plurality of users; The group is determined based on a region to which the group facility belongs; The first output unit outputs the group state information indicating a state of a group of facilities included in the area. Information output system.

2. The system further includes a second output unit that outputs individual status information indicating a status of at least one of the facility and the user, based on the acquired facility-related information, in a state in which at least one of the facility and the user is identified. The information output system according to claim 1 .

3. The acquisition unit acquires the facility-related information from an intercom device installed in the facility.

3. The information output system according to claim 1 or 2.

4. The acquisition unit acquires the facility-related information via an intercom device from at least one of an environmental sensor, a wearable sensor, and a delivery box, which are communicatively connected to the intercom device provided in the facility.

4. The information output system according to claim 1.

5. 1. A computer-implemented information output method, comprising: an acquisition step of acquiring facility-related information relating to at least one of a plurality of facilities included in the collective facility and users of the plurality of facilities; a first output step of outputting, based on the acquired facility-related information, aggregate state information indicating an aggregate state of at least one of the plurality of facilities and the plurality of users without specifying the plurality of facilities and the plurality of users, The group is determined based on a region to which the group facility belongs; In the first output step, the group status information indicating the state of the group of facilities included in the area is output. Information output method.

6. A program for causing the computer to execute the information output method according to claim 5.

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