Business support device, business support method, and business support program

Abstract

To grasp maintenance contract information of a maintenance target device at a desired timing, thereby supporting a maintenance task of a maintenance target device.SOLUTION: An input field display control unit displays an input field for desired maintenance contract information for a maintenance target device, and an input field for desired machine management item information on a display unit. An extraction unit extracts the maintenance contract information and the machine management item information input in each input field from a memory unit in which the maintenance contract information including a unique management number of each maintenance target device and the machine management item information set for each maintenance target device are associated and stored. Then, a list display unit displays a list of the extracted maintenance contract information and machine management item information on the display unit. Consequently, it is possible to grasp the maintenance contract information of the maintenance target device at a desired timing, and to support a maintenance task for the maintenance target device.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a business support device, a business support method, and a business support program. [Background technology]

[0002] Patent Document 1 (JP Patent Publication No. 2023-003103) discloses a method for supporting elevator maintenance work that can ensure that the work status for each elevator work item is accurate and enables multiple workers to share the accurate progress of elevator maintenance work.

[0003] This method for supporting elevator maintenance involves transmitting performance data associated with the maintenance work of an elevator maintenance worker from each of a plurality of maintenance terminals. This performance data is any one of "first type of performance data read from the elevator to the maintenance terminal," "second type of performance data representing the history of operations performed by the worker on the maintenance terminal," or "third type of performance data acquired by the maintenance terminal in association with the actions of the worker."

[0004] The completion conditions for each work item include a performance data type that indicates what type of performance data is required. The system sets the work item corresponding to the received performance data to a work status based on the results of comparing all of the received performance data with the completion conditions. The system then transmits information indicating the progress of the maintenance work, including the work status of each work item, to each maintenance terminal. This allows the work of each work item to proceed accurately and enables multiple workers to share the accurate progress of the maintenance work. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] Japanese Patent Publication No. 2023-003103 Summary of the Invention [Problem to be solved by the invention]

[0006] Here, for example, in a company that maintains equipment to be maintained, such as elevator equipment or escalator equipment, it is preferable to be able to grasp maintenance contract information, such as the maintenance contract content and the number of maintenance contracts, at any desired time.

[0007] The present invention has been made in consideration of the above-mentioned problems, and aims to provide a business support device, a business support method, and a business support program that enable maintenance contract information for equipment to be maintained to be grasped at a desired timing, thereby supporting maintenance work for the equipment to be maintained. [Means for solving the problem]

[0008] In order to solve the above-mentioned problems and achieve the object, a business support device according to the present invention includes an input field display control unit that displays, on a display unit, an input field for desired maintenance contract information for a maintenance target device and an input field for desired machine management item information; an extraction unit that extracts the maintenance contract information and machine management item information entered in each input field from a storage unit that stores, in association with each other, maintenance contract information including a unique management number for each maintenance target device and machine management item information set for each maintenance target device; and a list display unit that displays, on the display unit, a list of the extracted maintenance contract information and machine management item information. The maintenance contract information includes the sales price and purchase price corresponding to the maintenance contract for each maintenance target device, and the list display unit displays a list of the sales price and purchase price corresponding to the accounting month input as the maintenance contract information on the display unit.

[0009] In order to solve the above problems and achieve the object, the present invention provides The business support method of the business support device includes: an input field display control step in which an input field display control unit displays an input field for desired maintenance contract information for a maintenance target device and an input field for desired machine management item information on a display unit; an extraction step in which an extraction unit extracts the maintenance contract information and machine management item information entered in each input field from a storage unit in which maintenance contract information including a unique management number for each maintenance target device and machine management item information set for each maintenance target device are stored in association with each other; and a list display step in which a list display unit displays the extracted maintenance contract information and machine management item information on the display unit. The maintenance contract information includes the sales price and purchase price corresponding to the maintenance contract for each piece of equipment to be maintained, and in the list display step, the list display unit displays a list of the sales price and purchase price corresponding to the accounting month input as the maintenance contract information on the display unit.

[0010] In order to solve the above-mentioned problems and achieve the object, a business support program according to the present invention includes a computer including an input field display control unit that displays an input field for desired maintenance contract information for a maintenance target device and an input field for desired machine management item information on a display unit, an extraction unit that extracts the maintenance contract information and machine management item information entered in each input field from a storage unit that associates and stores maintenance contract information including a unique management number for each maintenance target device and machine management item information set for each maintenance target device, and a list display unit that displays a list of the extracted maintenance contract information and machine management item information on a display unit. The maintenance contract information includes the sales price and purchase price corresponding to the maintenance contract for each piece of equipment to be maintained, and the list display unit displays a list of the sales price and purchase price corresponding to the accounting month input as the maintenance contract information on the display unit. [Effects of the Invention]

[0011] The present invention makes it possible to grasp the maintenance contract information of the equipment to be maintained at a desired timing, thereby making it possible to support the maintenance work of the equipment to be maintained. [Brief explanation of the drawings]

[0012] [Figure 1] FIG. 1 is a block diagram illustrating a hardware configuration of a task assistance device according to an embodiment. [Figure 2] FIG. 2 is a diagram illustrating an example of the machine management item master. [Figure 3] FIG. 3 is a diagram illustrating an example of the machine management item detail master. [Figure 4] FIG. 4 is a diagram illustrating an example of the machine information master. [Figure 5] FIG. 5 is a diagram showing that the machine management item master, the machine management item detail master, and the machine information master are associated with each other by the same management item number. [Figure 6] FIG. 6 is a diagram illustrating an example of the manufacturer master. [Figure 7] FIG. 7 is a diagram illustrating an example of the area master. [Figure 8] FIG. 8 is a diagram illustrating an example of the purpose master. [Figure 9] FIG. 9 is a diagram illustrating a flow of maintenance of a maintenance target device in the business support device according to the embodiment. [Figure 10] FIG. 10 is a diagram showing an example of the machine management item master setting screen. [Figure 11] FIG. 11 is a diagram showing an example of the machine management item master editing screen. [Figure 12] FIG. 12 is a diagram showing an example of the machine basic information master setting screen. [Figure 13] FIG. 13 is a diagram showing an example of setting an input pattern such as characters or numbers set in the input category of the machine management item detail master. [Figure 14] FIG. 14 is a diagram showing an example of the machine information master that has been registered as a master. [Figure 15] FIG. 15 is a diagram showing an example of maintenance contract data (header data). [Figure 16] Figure 16 is a diagram showing an example of maintenance contract data (sales details by contractor) and maintenance contract data (sales details by contractor and by month) managed using the same contract number as the contract number assigned to the maintenance contract data (header data). [Figure 17] Figure 17 is a diagram showing an example of maintenance contract data (purchase cost details by supplier) and maintenance contract data (purchase cost details by supplier and month) managed using the same contract number as the contract number assigned to the maintenance contract data (header data). [Figure 18] FIG. 18 is a diagram showing that the same control number and contract number are used consistently for assigning control numbers for elevator equipment to be maintained, for maintenance contracts, and for repairs and renewals. [Figure 19] FIG. 19 is a diagram showing an example of the contract pattern analysis inquiry screen. [Figure 20] FIG. 20 is a diagram showing an example of a dialog box for selecting an analysis item. [Figure 21] FIG. 21 is a diagram showing another example of the contract pattern analysis inquiry screen. [Figure 22] FIG. 22 is a diagram showing another example of the analysis item selection dialog box. DETAILED DESCRIPTION OF THE INVENTION

[0013] A business support device according to an embodiment of the present invention will be described in detail below with reference to the accompanying drawings. The business support device according to this embodiment supports maintenance work for elevator equipment, which is an example of equipment to be maintained. However, the present invention may also support maintenance work for other equipment to be maintained, such as escalators, and is not limited to the following embodiment.

[0014] (overview) Companies that perform elevator maintenance prefer to be able to obtain maintenance contract information, such as the details and number of maintenance contracts, at any time. Typical maintenance contract patterns for elevator systems include the "full maintenance contract (FM contract)" and the "POG contract." The "FM contract" is a contract type that not only performs regular maintenance and inspection of equipment or devices, but also replaces or repairs worn-out parts based on rational judgments made based on the inspection results. The "POG" in the "POG contract" stands for "Parts," "Oil," and "Grease." This contract type only provides for regular maintenance and inspection of equipment or devices, and does not include the replacement or repair of worn-out parts.

[0015] For companies that perform maintenance on elevator systems, these "FM contracts" and "POG contracts" have different profit margins depending on the installation year of the elevator system being maintained, the manufacturer of the elevator system, etc. For this reason, it is preferable for companies that perform maintenance on elevator systems to select and conclude a contract method that will result in a high profit margin.

[0016] For this reason, the business support device of the embodiment allows users to specify the contract pattern of "FM contract" or "POG contract" and to specify any conditions, and to check the contract number and income and expenditures over time at any desired time. This supports elevator maintenance work and makes it possible to encourage appropriate management decisions.

[0017] In addition, the business support device of the embodiment can check the number of contracted units and income and expenditure corresponding to the specified contract pattern, so that it can select and conclude maintenance contracts that are beneficial to companies that maintain elevator equipment, thereby enabling the company to improve its profits.

[0018] (Hardware configuration) As shown in FIG. 1, the business support device 1 of the embodiment includes a storage unit 2, a control unit 3, a communication interface unit 4, and an input / output interface unit 5. An input device 6 and an output device 7 are connected to the input / output interface unit 5. The output device 7 corresponds to a display unit such as a monitor device (including a home television), a printing device, or a speaker device. The input device 6 may be a keyboard device, a mouse device, a microphone device, or a monitor device that cooperates with a mouse device to achieve a pointing device function. The communication interface unit 4 is connected to a network, for example, a wide area network such as the Internet or a private network such as a LAN (Local Area Network).

[0019] The storage unit 2 may be, for example, a read-only memory (ROM), a random access memory (RAM), a hard disk drive (HDD), or a solid state drive (SSD). The storage unit 2 stores a business support program that can support elevator system maintenance management operations. The storage unit 2 also stores a machine management item master 11, a machine management item detail master 12, a machine information master 13, a manufacturer master 14, an area master 15, and a use master 16.

[0020] Arbitrary management items are set for each type of elevator device in the machine management item master 11. As shown in Figure 2, the machine management item master 11 includes the management item code, management item name, line number, display unnecessary flag, display order, item name, required input category, input category, maximum number of input bytes, reference master, number of decimal places, maximum value, minimum value, and specification method.

[0021] 2 shows an example in which the installation date, manufacturer, installation area, intended use, and load weight are set as "required" input items for a freight elevator device. The installation date input category is set to "date," the manufacturer, installation area, and intended use input categories are each set to "characters," and the load weight is set to "numbers."

[0022] Furthermore, "manufacturer" is set to refer to the manufacturer master 14, "installation area" is set to refer to the area master 15, and "usage" is set to refer to the usage master 16. Furthermore, "installation date" is set to specify a range, "manufacturer," "installation area," and "usage" are each set to specify individually, and "load weight" is set to specify a range.

[0023] Similarly, the example in Fig. 2 is an example in which the installation date, manufacturer, installation area, intended use, maximum number of passengers, etc. are set as "required" input items for a passenger elevator device. The input category for the installation date is set to "date," the input categories for the manufacturer, installation area, and intended use are each set to "character," and the input category for the maximum number of passengers is set to "number."

[0024] Furthermore, "manufacturer" is set to refer to the manufacturer master 14, "installation area" is set to refer to the area master 15, and "usage" is set to refer to the usage master 16. Furthermore, "installation date" is set to specify a range, "manufacturer," "installation area," and "usage" are each set to specify individually, and "maximum personnel" is set to specify a range.

[0025] As shown in Figure 3, the machine management item detail master 12 includes the following items: management number, management line number, display order, display unnecessary flag, item name, remarks, required category, input category, general master type, maximum number of input bytes, maximum value, minimum value, number of decimal places, and range specification method.

[0026] The display-unnecessary flag is set to either "0: display required" or "1: display not required." The required category is set to either "0: optional" or "1: required." The input category is set to either "10: character," "11: character (code)," "20: number," "30: date," or "40: combo."

[0027] The maximum and minimum values ​​are numeric items. The number of decimal places is also a numeric item and is set between "0" and "6." The range specification method is set by selecting either "0: Single" or "1: Range Specification." Specifically, when displaying the number of managed vehicles on the contract pattern analysis inquiry screen described using Figures 19 and 21, if the number of managed vehicles for a specified single accounting month is to be displayed, "0: Single" is set. If the number of managed vehicles corresponding to two specified accounting months (ranges) is to be displayed for each accounting month, "1: Range Specification" is set.

[0028] Such machine management item detail master 12 and the above-mentioned machine management item master 11 are associated with each other by the same management number, as shown in FIG.

[0029] In the machine information master 13, as shown in Fig. 4, the model code, control number, control item number, etc. of the elevator device for which a maintenance contract has been concluded, as well as the control items set in the machine management item master 11, are set. Specifically, in the example of Fig. 2, items such as the installation date, manufacturer, installation area, intended use, and load weight are set in the machine management item master 11. Therefore, in the machine information master 13, as shown in Fig. 4, "installation date" is set as the first machine management item, and "manufacturer" is set as the second machine management item. Furthermore, in the machine information master 13, "installation area" is set as the third machine management item, "intended use" is set as the fourth machine management item, and "load weight" is set as the fifth machine management item.

[0030] The machine management item master 11, the machine management item detail master 12, and the machine information master (management information) 13 are associated with each other based on the management item number as shown in FIG.

[0031] Fig. 6 is a diagram showing an example of the manufacturer master 14. As shown in Fig. 6, the manufacturer master 14 stores the master type, manufacturer code, and manufacturer name of the manufacturer of each elevator device. When the machine management item "manufacturer" is set in the above-mentioned machine information master 13, the operator refers to the manufacturer master 14 and sets in the machine information master 13 the manufacturer that produced the elevator device with which a maintenance contract has been concluded.

[0032] Fig. 7 is a diagram showing an example of the area master 15. As shown in Fig. 7, the area master 15 stores the master type of each elevator device, the area code of the area where each elevator device is installed, and the area name. When the machine management item "area" is set in the above-mentioned machine information master 13, the operator refers to this area master 15 and sets in the machine information master 13 the area where the elevator device with which a maintenance contract has been concluded is installed.

[0033] Fig. 8 is a diagram showing an example of the usage master 16. As shown in Fig. 8, the usage master 16 stores the master type, usage code, and usage name of each elevator device. When a machine management item for the "usage" of an elevator device is set in the above-mentioned machine information master 13, an operator refers to this usage master 16 and sets the usage of the elevator device for which a maintenance contract has been concluded, such as "passenger use," "automobile use," or "artwork use," in the machine information master 13.

[0034] (Functional configuration of business support device) Next, the control unit 3 executes the business support program stored in the memory unit 2, thereby functioning as an input processing unit 21, a display control unit 22, an extraction unit 23, a counting unit 24, and a data generation unit 25, as shown in Figure 1.

[0035] The input processing unit 21 acquires various types of information for the machine management item master 11 and the machine information master 13, which are input by the operator via the input device 6. The data generation unit 25 forms the machine management item master 11 or the machine information master 13 by storing the acquired various types of information in the machine management item master 11 or the machine information master 13. The input processing unit 21 also acquires various types of information on the maintenance contract, which are input by the operator via the input device 6. The data generation unit 25 generates maintenance contract data based on the acquired various types of information on the maintenance contract.

[0036] The display control unit 22 is an example of an input field display control unit or a list display unit. The input field display control unit displays an input field for desired maintenance contract information for the equipment to be maintained (elevator device) and an input field for desired machine management item information on the display unit (output device 7).

[0037] The extraction unit 23 extracts the maintenance contract information and machine management item information entered in each input field from a memory unit (machine information master 13) in which maintenance contract information (maintenance contract data) including the unique management number of each maintenance target device (each elevator device) and machine management item information set for each maintenance target device are stored in association with each other.

[0038] The list display unit, which is the display control unit 22, displays the extracted maintenance contract information and machine management item information in a list on the display unit (output device 7).

[0039] The maintenance contract information (maintenance contract data) also includes the sales price and purchase price corresponding to the maintenance contract for each piece of equipment (elevator device). The list display unit (display control unit 22) displays a list of the sales price and purchase price corresponding to the accounting month input as the maintenance contract information on the display unit (output device 7).

[0040] The counting unit 24 counts the number of managed maintenance target devices (elevator devices) having the device characteristics input as the maintenance contract information (maintenance contract data) by referring to the storage unit 2. The list display unit (display control unit 22) displays the counted number of managed devices in a list for each accounting month.

[0041] (Elevator equipment maintenance management operations) FIG. 9 is a diagram showing the flow of elevator system maintenance management operations in the business support device of the embodiment. As shown in FIG. 9, a company that maintains elevator systems sets arbitrary management items in advance for each model of elevator system. Specifically, an operator at the company that maintains elevator systems performs a designation operation to display a machine management item master setting screen via the input device 6. In response to this designation operation, the display control unit 22 displays the machine management item master setting screen shown in FIG. 10 via the output device 7. The operator designates arbitrary management items (machine management item code, machine management item name, etc.) to be set for that model of elevator system on this machine management item master setting screen.

[0042] The operator also specifies the display of the machine management item master editing screen via the input device 6. In response to this specification operation, the display control unit 22 displays the machine management item master editing screen shown in Fig. 11 via the output device 7. The operator sets the line number, display unnecessary flag, display order, item name, required input category, input category, maximum number of input bytes, general name type, number of decimal places, maximum value, minimum value, range specification, and remarks for any management item to be set for that model of elevator equipment via this machine management item master editing screen.

[0043] The control unit 3 functions as an input processing unit 21 by operating based on the business support program stored in the storage unit 2, and acquires various pieces of information input via the machine management item master setting screen and the machine management item master editing screen in this way. The data generation unit 25 stores the various pieces of information acquired via the machine management item master setting screen in the machine management item master 11 shown in Fig. 2. In addition, the data generation unit 25 stores the various pieces of information acquired via the machine management item master editing screen in the machine management item detail master 12 shown in Fig. 3.

[0044] As described above, the machine management item master 11 and the machine management item detail master 12 are associated with each other by the same management number.

[0045] As an example, a control number is assigned to each elevator device in a control number system such as "99-9999-01." In this control number, the first two digits, "99," indicate the area (region) in which the elevator device is installed. The last four digits, "9999," following these first two digits indicate the building or installation location in which the elevator device is installed. Furthermore, the "01" following these last four digits is a subnumber indicating the elevator device's model number. This control number system for control numbers is operated by the company that maintains the elevator device.

[0046] Such a control number unique to each elevator device is stored in the machine information master 13. As shown in Fig. 18, this control number remains unchanged until the maintenance contract expires or removal work is performed. Furthermore, this control number remains unchanged regardless of the type of work performed, such as "new installation" → "regular maintenance" → "spot repair," etc.

[0047] Next, negotiations are held between the parties regarding the maintenance contract fee, maintenance contract period, etc., and a maintenance contract is concluded upon mutual agreement, as shown in Fig. 9. Once the maintenance contract is concluded, an operator on the company side that maintains the elevator system stores (registers) the "machine information" of the elevator system for which the maintenance contract has been concluded, such as the facility, contracting party, and installation location, in the machine information master 13 shown in Fig. 4.

[0048] Specifically, when it is time to register this machine information, the operator performs a designation operation to display a machine basic information master setting screen via the input device 6. In response to this designation operation, the display control unit 22 displays the machine basic information master setting screen, an example of which is shown in Fig. 12, via the output device 7. This machine basic information master setting screen has various input fields such as a model code, a model name, a control number, an installation location, a customer, a billing address, and a control item code.

[0049] In addition, when displaying this machine basic information master setting screen, the display control unit 22 refers to the machine management item detail master 12 described using Figure 3, and displays the item names of items whose display-unnecessary flag is set to "0: display required" on the machine basic information master setting screen.

[0050] Furthermore, the display control unit 22 displays the details of the management items displayed from the center to the bottom of the machine basic information master setting screen in Fig. 12 in the order set in the "display order" of the machine management item detail master 12 shown in Fig. 3. For example, if the display order of the machine management item detail master 12 is set to "ascending order," the display control unit 22 displays the details of the management items in ascending order.

[0051] Furthermore, when "1: Required" is set in the required category of the machine management item detail master 12 shown in FIG. 3, the display control unit 22 displays the item on the machine basic information master setting screen.

[0052] Furthermore, the display control unit 22 determines the input format for each item based on the input format set in the "input category" of the machine management item detail master 12 shown in Figure 3. Specifically, Figure 13(a) is an example of input and display when the "input category" is "10: Character." Also, Figure 13(b) is an example of input and display when the "input category" is "11: Character (code input)." When "character (code input)" is set in the "input category," the number of input bytes is specified. Also, it is possible to specify a generic name type, such as "when specified," "generic name search," or "master InValid check."

[0053] 13(c) is an example of input and display when the "input category" is "20: numeric value." In this case, the operator specifies the number of decimal places, maximum value, and minimum value.

[0054] 13(d) is an example of input and display when the "input category" is "30: date." In this case, the operator specifies the year (Y), month (M), and day (D).

[0055] 13(e) is an example of input and display when the "input category" is "40: pull-down selection." In this case, it is necessary to specify the general name type.

[0056] As explained with reference to FIG. 5, the machine management item master 11, the machine management item detail master 12, and the machine information master 13 are associated with each other based on the same management item number.

[0057] Next, the input processing unit 21 acquires the various pieces of information thus input via the machine basic information master setting screen. The data generation unit 25 stores the acquired various pieces of information in the machine information master 13 as shown in Fig. 14. As a result, the model code, model name, control number, setting destination, customer, billing destination, and control item code are stored for each elevator device for which a maintenance contract has been concluded.

[0058] 14 are displayed on the machine basic information master setting screen by being set in the machine management item master 11 shown in Fig. 2, and are items for which information is input by the operator. The items corresponding to the settings in this machine management item master 11 change dynamically according to the settings in the machine management item master 11.

[0059] Once such master registration is complete, the operator performs maintenance contract registration as shown in Fig. 9. When it is time to register the maintenance contract, the operator performs a designation operation to display a maintenance contract registration screen. This designation operation causes the display control unit 22 to display a maintenance contract registration screen (not shown) via the output device 7. The operator inputs contract data such as the cancellation number corresponding to the elevator device for which a maintenance contract has been concluded, the contract period, the contractor, the contract details (contract pattern), the management number, the contract manager, and the department corresponding to the contract manager's workplace into this maintenance contract registration screen.

[0060] The input processing unit 21 acquires various information input via the maintenance contract registration screen, and the data generation unit 25 generates maintenance contract data (header) based on the acquired various information, including the cancellation number of the elevator device for which a maintenance contract has been made, the contract period, the contractor, the contract content (contract pattern), the management number, the contract manager, and the department, as shown in Figure 15, and stores it in the memory unit 2.

[0061] The operator also inputs the contract number, contract detail number, and monthly contract unit price (sales) of each elevator device with which a maintenance contract has been concluded via the maintenance contract registration screen. The input processing unit 21 acquires the various information input via the maintenance contract registration screen, and the data generation unit 25 generates maintenance contract data (sales details by contractor) including the contract number, contract detail number, and monthly contract unit price (sales) of the elevator device with which a maintenance contract has been concluded, based on the various acquired information, as shown in Fig. 16(a), and stores the data in the storage unit 2.

[0062] When such monthly contract unit price (sales) is registered, the data generation unit 25 calculates the sales amount of each elevator device for each accounting month, generates the maintenance contract data (details of sales by contractor and by month) shown in Figure 16(b), and stores it in the memory unit 2.

[0063] The operator also inputs the contract number, contract detail number, supplier, and monthly contract unit price (purchase) of each elevator device for which a maintenance contract has been concluded via the maintenance contract registration screen. The input processing unit 21 acquires the various information input via the maintenance contract registration screen, and the data generation unit 25 generates maintenance contract data (supplier-specific purchase cost details) including the contract number, contract detail number, supplier, monthly contract unit price (purchase) and the like of the elevator device for which a maintenance contract has been concluded, as shown in Fig. 17(a), and stores the data in the storage unit 2.

[0064] When such a monthly contract unit price (purchase) is registered, the data generation unit 25 calculates the purchase amount of each elevator device for each accounting month, generates the maintenance contract data (supplier and monthly purchase cost details) shown in Figure 17(b), and stores it in the memory unit 2.

[0065] Next, once such maintenance contract registration has been performed, it becomes possible to check the current status of each elevator device undergoing maintenance, analyze the current situation, and make future management plans.

[0066] That is, when the operator checks or analyzes such a situation, he or she specifies the display of the contract pattern analysis inquiry screen. When this specification operation is performed, the display control unit 22 displays the contract pattern analysis inquiry screen shown in Fig. 19 via the output device 7. The operator selects and inputs the contract pattern (0: FM contract or 1: POG contract) to be checked or analyzed on this contract pattern analysis inquiry screen, and also selects and inputs the management item code (see Fig. 2) of the elevator equipment to be checked or analyzed. The operator also inputs the period of the desired accounting month.

[0067] The example in Figure 19 is an example in which the contract pattern "0: FM contract" is selected and input, and the management item code "100" indicating a freight elevator device is selected and input. Also, the example in Figure 19 is an example in which the period "April 1, 2022 to March 31, 2023" is input as the period for the accounting month.

[0068] The operator also operates the analysis item selection button 50 displayed on the contract pattern analysis inquiry screen. When the analysis item selection button 50 is operated, the display control unit 22 displays the analysis item selection dialog box shown in FIG. 20 via the output device 7. This analysis item selection dialog box is a dialog box for specifying items to be used for checking or analyzing the current situation. The operator specifies the desired analysis item by checking the check box of the desired analysis item.

[0069] The example of Fig. 20 is an example in which the items of installation date and manufacturer code of the elevator system for which the current status is to be checked or analyzed are specified. Fig. 20 shows an example in which an elevator system manufactured by manufacturer B (see Fig. 6) with manufacturer code "200" between "April 1990 and March 1995" is specified as the elevator system for which the current status is to be checked or analyzed. After specifying the desired items in this way, the operator operates registration button 51.

[0070] When the registration button 51 is operated, the counting unit 24 refers to each maintenance contract data shown in Figures 15 to 17 and counts various information corresponding to elevator devices of manufacturer B that are freight elevator devices with FM contract contracts and that were installed between April 1990 and March 1995, among elevator devices with accounting months from April 1, 2022 to March 31, 2023. Then, the data generation unit 25 generates contract pattern analysis inquiry data corresponding to this counting result and stores it in the memory unit 2, and the display control unit 22 displays the counting result on the contract pattern analysis inquiry screen based on the generated contract pattern analysis inquiry data.

[0071] 19 shows an example in which the contract details, department, installation year, manufacturer name, sales amount, purchase amount, contract balance, and number of managed units are tallied for each accounting month based on the above-mentioned tallying conditions, and are displayed as the tallying results. The contract balance is calculated by the data generating unit 25 as the difference between the sales amount and the purchase amount. The number of managed units is detected by the tallying unit 24 by tallying the number of elevator devices under management for each accounting month.

[0072] The operator or the like checks or analyzes the current situation based on the contract pattern analysis inquiry screen that displays the aggregated results. In the example of Figure 19, for example, let's say that the elevator equipment of this manufacturer is an elevator equipment that has not required any non-contractual part replacement or repair even after more than 20 years since installation. In this case, it is clear that the company that performs maintenance management would benefit more from concluding an FM contract than a POG contract.

[0073] Looking at the results of the survey in Figure 19, we can see that the status of maintenance contracts for this manufacturer's elevator equipment around 20 years after installation shows that the number of units managed at the Tokyo headquarters increased by 50 from the beginning to the end of the fiscal year, while the Osaka branch only increased by 5. In this case, we can conclude that it is necessary to provide guidance to the Osaka branch to increase sales efforts to increase FM contracts.

[0074] Similarly, the example in Figure 21 is an example in which the contract pattern "1: POG contract" is selected and input on the above-mentioned contract pattern analysis inquiry screen, and the management item code "100" indicating a freight elevator device is selected and input. Also, the example in Figure 21 is an example in which the department is selected and input as "1: Yes", and the period "April 1, 2022 to March 31, 2023" is input as the period for the accounting month.

[0075] In this example, the operator specifies an elevator device for automobiles with a usage code of "500" as the usage purpose (see FIG. 8) and an elevator device with a load weight of "800 kg to 1000 kg" as the load weight in the analysis item selection dialog box shown in FIG. 22.

[0076] When the registration button 51 in the analysis item selection dialog box is operated, the aggregation unit 24 refers to the maintenance contract data etc. shown in Figures 15 to 17 and aggregates various information corresponding to automobile elevator devices with a contract pattern of POG contract and a load weight of 800 kg to 1000 kg, among elevator devices with accounting months from April 1, 2022 to March 31, 2023. Then, the data generation unit 25 generates contract pattern analysis inquiry data corresponding to this aggregation result and stores it in the memory unit 2, and the display control unit 22 displays the aggregation result on the contract pattern analysis inquiry screen based on the generated contract pattern analysis inquiry data.

[0077] 21 shows an example of the results of tabulating the contract details, department, use, load weight, sales amount, purchase amount, contract balance, and number of managed elevators for each accounting month based on the above-mentioned tabulation conditions. The contract balance is calculated by the data generation unit 25 as the difference between the sales amount and the purchase amount. The number of managed elevators is detected by the tabulation unit 24 by tabulating the number of elevators under management for each accounting month.

[0078] The operator, etc., checks or analyzes the current situation based on the contract pattern analysis inquiry screen that displays the aggregated results. In the example of Figure 21, the elevator equipment used to transport automobiles or artworks is called a special elevator equipment, and it is more profitable for the maintenance management company to carry out repairs or part replacements on an as-needed basis under a POG contract rather than an FM contract.

[0079] Looking at the results of the survey in Figure 21, we can see that the number of maintenance contracts for special elevators (for automobiles) is increasing at both the Tokyo headquarters and the Osaka branch, but the increase trend at the Tokyo headquarters is slowing down. In this case, we can conclude that it is necessary to instruct the Tokyo headquarters to conduct sales to increase POG contracts.

[0080] (Effects of the embodiment) As is clear from the above explanation, the business support device 1 of the embodiment sets management items for each elevator device number, and also registers maintenance contracts for each elevator device number in association with contract patterns such as full maintenance contracts (FM contracts) or POG contracts.

[0081] In addition, data can be queried by combining maintenance contract data and management items for each elevator unit. This makes it possible to visualize the number of contracted units and income and expenditure in chronological order, and to grasp the maintenance contract data for the equipment to be maintained at any time. This can support the maintenance work of the equipment to be maintained.

[0082] Furthermore, it is possible to select a maintenance contract that is beneficial to the company that maintains the equipment to be maintained, thereby improving profits.

[0083] [Contribution to the United Nations-led Sustainable Development Goals (SDGs)] This embodiment can contribute to improving business efficiency and promoting appropriate management decisions by companies, thereby contributing to the achievement of Goals 8 and 9 of the SDGs.

[0084] Furthermore, this embodiment can contribute to reducing waste and promoting paperless and electronic systems, thereby contributing to the achievement of SDGs Goals 12, 13, and 15.

[0085] Furthermore, this embodiment can contribute to strengthening control and governance, which can contribute to the achievement of Goal 16 of the SDGs.

[0086] [Other embodiments] The present invention may be implemented in various different embodiments other than those described above within the scope of the technical concept set forth in the claims.

[0087] For example, among the processes described in the embodiments, all or part of the processes described as being performed automatically can be performed manually, or all or part of the processes described as being performed manually can be performed automatically using known methods.

[0088] Furthermore, the processing procedures, control procedures, specific names, information including parameters such as registered data and search conditions for each process, screen examples, and database configurations shown in this specification and drawings can be changed as desired unless otherwise specified.

[0089] Furthermore, with regard to the task support device 1, the components shown in the figures are functional concepts, and do not necessarily have to be physically configured as shown in the figures.

[0090] For example, all or any part of the processing functions of the business support device 1, particularly the control unit 3 and each processing function performed by the control unit 3, may be realized by a CPU (Central Processing Unit) and a program interpreted and executed by the CPU, or may be realized as hardware using wired logic. The program is recorded on a non-transitory computer-readable recording medium containing programmed instructions for causing the information processing device to execute the processes described in this embodiment, and is mechanically read by the business support device 1 as needed. That is, a storage unit such as a ROM or HDD stores a computer program for cooperating with the OS to issue instructions to the CPU and perform various processes. The computer program is executed by being loaded into RAM, and cooperates with the CPU to constitute the control unit 3.

[0091] In addition, the business support program of this business support device 1 may be stored in another server device connected to the business support device 1 via any network, and all or part of it may be downloaded as needed.

[0092] The business support program for executing the processes described in this embodiment may be stored in a non-transitory computer-readable recording medium or configured as a program product. Here, the term "recording medium" includes any portable physical medium such as a memory card, a Universal Serial Bus (USB) memory, a Secure Digital (SD) card, a flexible disk, a magneto-optical disk, a ROM, an Erasable Programmable Read Only Memory (EPROM), an Electrically Erasable and Programmable Read Only Memory (EEPROM (registered trademark)), a Compact Disk Read Only Memory (CD-ROM), a Magneto-Optical Disk (MO), a Digital Versatile Disk (DVD), and a Blu-ray (registered trademark) disc.

[0093] Furthermore, a "program" is a data processing method written in any language or description method, and does not matter whether it is in the form of source code or binary code. Note that a "program" is not necessarily limited to a single structure, but also includes a structure that is distributed as multiple modules or libraries, or a structure that achieves its function by cooperating with a separate program, such as an OS. Note that the specific structure and reading procedure for reading a recording medium in the business support device 1 described in the embodiment, as well as the installation procedure after reading, can use well-known structures and procedures.

[0094] The memory unit 2 is a storage means such as a memory device such as RAM or ROM, a fixed disk device such as a hard disk, a flexible disk, or an optical disk, and stores various programs, tables, databases, and web page files used for various processes and providing websites.

[0095] The business support device 1 may be configured as an information processing device such as a known personal computer or a workstation, or may be configured as an information processing device connected to any peripheral device. The information processing device may be realized by installing software (including programs or data) that realizes the processing described in this embodiment.

[0096] Furthermore, the specific form of distribution and integration of the devices is not limited to that shown in the drawings, and all or part of them can be configured by functionally or physically distributing and integrating them in any unit according to various additions or functional loads. In other words, the above-described embodiments can be implemented in any combination, or embodiments can be implemented selectively. [Industrial Applicability]

[0097] The present invention is suitable for application to an industry that performs maintenance of maintenance target equipment such as elevator equipment or escalator equipment, for example, and functions particularly remarkably when there are multiple maintenance contract patterns. [Explanation of symbols]

[0098] 1 Business support equipment 2 Storage section 3. Control Unit 4. Communication interface section 5 Input / Output Interface Section 6 Input Devices 7 Output Devices 11 Machinery management item master 12 Machine management item detail master 13 Machine information master 14 Manufacturer Master 15 Area Master 16 Usage Master 21 Input processing section 22 Display control unit 23 Extraction part 24 Counting Department 25 Data Generation Unit 50 Analysis item selection button 51 Registration button

Claims

1. an input field display control unit that displays an input field for desired maintenance contract information for the maintenance target device and an input field for desired machine management item information on a display unit; an extraction unit that extracts the maintenance contract information and the machine management item information input into each of the input fields from a storage unit in which maintenance contract information including a unique management number of each maintenance target device and machine management item information set for each maintenance target device are stored in association with each other; a list display unit that displays a list of the extracted maintenance contract information and the extracted machine management item information on the display unit, The maintenance contract information includes a sales price and a purchase price corresponding to the maintenance contract for each of the maintenance target devices, the list display unit displays a list of the sales unit price and the purchase unit price corresponding to the accounting month input as the maintenance contract information on the display unit; A business support device characterized by the above.

2. a counting unit that counts the number of managed maintenance target devices having the equipment characteristics input as the maintenance contract information by referring to the storage unit, the list display unit displays a list of the total number of managed vehicles by month of recording; 2. The business support device according to claim 1, wherein:

3. an input field display control step in which an input field display control unit displays an input field for desired maintenance contract information for the maintenance target device and an input field for desired machine management item information on a display unit; an extraction step in which an extraction unit extracts the maintenance contract information and the machine management item information input into each of the input fields from a storage unit in which maintenance contract information including a unique management number of each maintenance target device and machine management item information set for each maintenance target device are stored in association with each other; a list display step of displaying the extracted maintenance contract information and the extracted machine management item information on the display unit as a list, The maintenance contract information includes a sales price and a purchase price corresponding to the maintenance contract for each of the maintenance target devices, In the list display step, the list display unit displays a list of the sales unit price and the purchase unit price corresponding to the accounting month input as the maintenance contract information on the display unit; A business support method using a business support device.

4. Computer, an input field display control unit that displays an input field for desired maintenance contract information for the maintenance target device and an input field for desired machine management item information on a display unit; an extraction unit that extracts the maintenance contract information and the machine management item information input into each of the input fields from a storage unit in which maintenance contract information including a unique management number of each maintenance target device and machine management item information set for each maintenance target device are stored in association with each other; a list display unit that displays the extracted maintenance contract information and machine management item information on the display unit; The maintenance contract information includes a sales price and a purchase price corresponding to the maintenance contract for each of the maintenance target devices, the list display unit displays a list of the sales unit price and the purchase unit price corresponding to the accounting month input as the maintenance contract information on the display unit; A business support program that features:

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